BT (British Telecom)

BT (British Telecom) Outage Report in Sutton at Hone, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sutton at Hone, Kent, England 05/02/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Lewisham, Ilford, Leyton, Newham, Dagenham, Thamesmead, East Ham, Poplar, Upminster, Woolwich, Snodland, Dartford, Barking and Sevenoaks.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLewisham Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

  • CFCJae_ J (@CFCJae_) reported from Bromley, England

    Was getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it

  • 1stclasslounge FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • MikeHead8 Mikey Mike Timebomb (@MikeHead8) reported from Swanley, England

    @MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • awmackenzie Andrew Mackenzie (@awmackenzie) reported from Bromley, England

    So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.

  • WhiskyOneIce Mark (@WhiskyOneIce) reported from Sutton at Hone, England

    @NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄

  • AnnieBabes Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State

  • Henrysaidit24 ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported from Poplar, England

    @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

  • uksov Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • BabumiahMiah Tafazzul Miah (@BabumiahMiah) reported from Poplar, England

    @btsport your app doesn’t have the option to chrome cast the games, can you fix it please

  • bill_banksy Bill Banks (@bill_banksy) reported from Bromley, England

    @btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • DeanCowcher Dean Cowcher (@DeanCowcher) reported from Crayford, England

    @BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RossiterTHFC Max (@RossiterTHFC) reported

    @BMPCSAFC @Jaimech1986 @btsport BT sport have now responded and said the issue will be fixed but there will be no compensation issued for the stress and inconvenience it has caused everyone. Great customer service 👌🏻

  • clark101_matt Matt Clark (@clark101_matt) reported

    @bt_uk Still not heard anything despite sending my account details to you 35 minutes ago. Surely you know what the issue is and how this is being resolved. It is clearly affecting lots of your customers??

  • lagok3 Olagoke Awoyele 🇳🇬🇬🇧 (@lagok3) reported

    @bt_uk Yeah.YEAH I WANT TO CANCEL IT. I just need some sort of refund - if I am ever going to get it, & I'd do this via the app. Crazy!!Wake up to 3 lots of subscription payments & get in touch to resolve this, & another 2 separate attempts at £25??? I'm all tapped out !!!

  • Franky124_ Frank Gibbs (@Franky124_) reported

    @MrFinchw @btsport Do you need help with your account?

  • toblerone1992 Toblerone (@toblerone1992) reported

    @lagok3 @btsport Same problem. Has caused me to go overdrawn after they took £100 out of my account. Unable to get through, absolutely fuming 😡

  • jobemathew joby mathew (@jobemathew) reported

    @btsport please help.. I'm being charged every hourly for bt sports monthly pass. Please look into it.

  • joshchr19 Josh Christian (@joshchr19) reported

    @btsport seems to be a nationwide problem but you’ve taken your monthly payments 5 times and counting so far

  • lagok3 Olagoke Awoyele 🇳🇬🇬🇧 (@lagok3) reported

    @toblerone1992 @btsport Yeah mate.BONKERS I tell you. Only reason I'm not overdrawn is cause I've got strick instructions on the acct to avoid that - after a similar OD incident where I was in turn charged.This is madness.Reached out for a resolution, only to have another 2 attempts at acc for £25 a pop

  • parulsingh1995 Parul Singh (She/Her) (@parulsingh1995) reported

    @abeacock @btsport No I’ve seen it on other peoples twitters too it’s an issue with BT sports. Finally got through but Marks wasted so much time this morning sorting it out 😫

  • XanderKirke Xander Kirke (@XanderKirke) reported

    @btsport Today you have taken my monthly subscription 5 times this morning. I have seen others have this issue. Resolve this as fast as possible because it will have serious consequences for so many people.