BT (British Telecom) outages and service status in Sutton at Hone, England

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton at Hone, England

The most recent BT (British Telecom) outage reports came from the following cities: Newham, Ilford, Orpington, South Ockendon, Beckenham, Romford, Rochester, Waltham Forest, Aylesford, Dagenham, Sevenoaks, Poplar, Dartford, Gravesend, and Grays.

City	Problem Type	Report Time
Newham	E-mail	29 minutes ago
Ilford	Internet	23 hours ago
Orpington	Wi-fi	2 days ago
South Ockendon	E-mail	3 days ago
Beckenham	E-mail	3 days ago
South Ockendon	E-mail	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

• 
  V8 Gooner (@GoldenGoonerlg) reported 6 minutes ago from Ilford, England

  @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

• 
  A.R (@A71KUR) reported 13 minutes ago from Stratford, England

  @btsport that’s bs, terrible decision.

• 
  Paul Kellaway (@pkllwy) reported 14 minutes ago from Poplar, England

  @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

• 
  Christiana Petrou (@chrissiemoux) reported 15 minutes ago from Romford, England

  @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

• 
  ken (@uk12345) reported 17 minutes ago from Romford, England

  @bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app

• 
  Adam Pearce 💙 (@adampearceuk) reported 19 minutes ago from Longfield, England

  Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

• 
  Daniel Shade (@shade306) reported 21 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

• 
  La Coltelli ⭐️ (@LaMC1987) reported 25 minutes ago from Basildon, England

  @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

• 
  Alister FULTON (@baldybeardyguy) reported 27 minutes ago from Rochester, England

  Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

• 
  Dhammadinna (@Dhammadinna) reported 33 minutes ago from Poplar, England

  @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

• 
  jim lee (@jimbo888) reported 34 minutes ago from East Ham, England

  @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

• 
  Amy Pearson (@amypearson2406) reported 38 minutes ago from Gravesend, England

  @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 39 minutes ago from Bromley, England

  I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

• 
  Prince Kazeem Ogunbambi (@kazeemogunbambi) reported 40 minutes ago from Dartford, England

  @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

• 
  essexgingerbread (@CharlotteHuzzey) reported 43 minutes ago from Basildon, England

  @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

• 
  Kate Austin (@kateaustin496) reported 44 minutes ago from Stratford, England

  @thebedfordfox @btsport Not a bad cricketer either David.

• 
  ken (@uk12345) reported 46 minutes ago from Romford, England

  @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

• 
  Shane Pender (@silverback1809) reported 51 minutes ago from Bromley, England

  @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

• 
  Janet E Baldwin 🌸 (@JanetEBaldwin) reported 56 minutes ago from Sutton at Hone, England

  @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

• 
  Andrew Raffan (@AndRaffan) reported 59 minutes ago from Eltham, England

  @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robbie Swanson (@Robswanney) reported 54 seconds ago

  @btbusinesscare I need someone to get in touch please. Really not happy with the customer service we have received. Our broadband has been off now for over 2 weeks. You have closed the fault off as complete, when nobody attended despite you promising to come to the premises.

• 
  Claire Pulls Pints (@LandladyClaire) reported 1 minute ago

  @bt_uk you really need to teach Open Reach how to speak to females. Just had one in my business in Wokingham, turned up a day late, no call, stopped my business operating as he had to turn net off (after two attempts previously to be fixed) and was rude as hell to me

• 
  EdEFC74 (@EdEFC74) reported 3 minutes ago

  @bt_uk The app no longer works but you still link to it on the 'My BT' account pages, which have just been updated. This is a known issue with the 'BT WIFI' app which I have discussed 3 times in the last year with your advisors. They do not know why it doesn't work just that it doesn't.

• 
  Sue Prebble (@sayescourt) reported 4 minutes ago

  @bt_uk cannot login to bt ‘unable to validate the info provided’ Same on mobile.

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 5 minutes ago

  @bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.

• 
  John Richards (@Johnty14) reported 9 minutes ago

  so @bt_uk after no real support over your dm’s as we were going around in circles, with you still not quite understanding that when someone that has an account with you dies, their contract ends. It’s not transferred to their next of kin. We gave notice with the bereavement team

• 
  Steve D (@PhotogSmd) reported 15 minutes ago

  @bt_uk We received a text saying there IS a problem and we should have it back today, still nothing

• 
  jpb0332 (@jb0332) reported 16 minutes ago

  I have ongoing issue with BT & internet connectivity outside UK! Using WiFi I cannot connect to get mail on phone, iPad & computer! WiFi will not connect to Btinternet server! I spent hours resetting everything, next day it’s same problem! Gmail is ok @BTGroup @bt_uk

• 
  Markie_mark (@markie_sumark) reported 17 minutes ago

  Terrible experience again from BT Business. Without Landline now for 5 days and counting. Can’t receive calls from customers or make calls. Why is it so difficult? @btbusinesscare @BTBusiness

• 
  GM (@Giseldi1) reported 17 minutes ago

  @bt_uk how you guys accumulate the most retarded customer service agents in the world is genuinely impressive