BT (British Telecom) Outage Report in Sutton at Hone, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (9%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Romford, Lewisham, Dagenham, Leyton, Welling, Upminster, East Ham, Abbey Wood, Blackheath, Ilford, Barking, Newham, Basildon and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Romford |
Internet | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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ken
(@uk12345) reported
from
Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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ken
(@uk12345) reported
from
Romford, England
@bt_uk So it's not my problem your problem at your problem at your end .
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Toby
(@7Ten) reported
from
Ilford, England
@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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Prince Kazeem Ogunbambi
(@kazeemogunbambi) reported
from
Dartford, England
@bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Bell-Watson
(@mpwatson) reported
@bt_uk hello, we’re switching over to your fibre broadband next week. Do I need to contact our current provider to cancel our contract or will you do that as part of the switch? We’re with Now Tv broadband. Thanks!
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is 🍂
(@issykiwi) reported
@bt_uk i want you to know that your wifi being awful is my villian origin story
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Louise White
(@louisekwhite) reported
Dear @bt_uk, I wish to complain about a recent customer service experience and, in particular, to a tel con with a rather arrogant member of your billing team. Can you please DM me details of your complaints dept as your automated DM response tells me nothing. With thanks.
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LeslieDaWelsh1 or Leslie
(@LeslieDaWelsh1) reported
@bt_uk I have, but its showing no issues which is a joke! Yet i get offers of new contracts for this?? The speeds i get upload wise are terrible and make streaming and content creating near impossible at times! 8mbps?? When i have 50mbps download? Its utterly shocking
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ayshea Ramshall
(@ramshall_ayshea) reported
@bt_uk loss of a days wages, where is covid care with BT? had no service for 7 weeks, not good enough at all. what the hell is the next step I want senior management onto it. on hold 22 minutes it's a total joke and your company don't give a ****
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Ned Mulready
(@NedMulready) reported
@bt_uk Yet again! Yet again! An engineer came. Failed to solve the problem because of the *exact* reason the last engineer failed. Despite being personally assured that this problem would not scupper the fix this time. This really has gone beyond a joke. Why are you so uselss
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SixthScribe
(@ScribeSixth) reported
@bt_uk I cannot comprehend how poor service my father-in-law has received from BT over the last 2 months! He is a pensioner who has been in his house alone without any phone line or Internet access for 2 months! Despite several promises and missed appointment from BT…..
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samantha
(@unclenchurjaw_) reported
@JustjojoB @bt_uk I have no clue I’m afraid, we’ve just followed the instructions of the BT bot and hasn’t helped us whatsoever. Pretty lost on this problem too!
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Raring2Go! Newcastle
(@Raring2goNewcas) reported
from
Newcastle upon Tyne, England
Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…
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wsurfa
(@wsurfa) reported
@bt_uk 10 years of problems. The issue is terrible quality lines & joints to the cabinet. Neither you nor Openreach give a toss.