BT (British Telecom)

BT (British Telecom) Outage Report in Sutton at Hone, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sutton at Hone, Kent, England 02/06/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton at Hone, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Newham, Ilford, West Wickham, Romford, Basildon, Poplar, Dartford, West Malling, Sevenoaks, Rochester, Bexleyheath, Orpington, Swanley and Bromley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomNewham Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

  • R4T3D_R7 R4T3D_R7 (@R4T3D_R7) reported from Poplar, England

    @Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • deingerous1 Dein Moore (@deingerous1) reported from Stratford, England

    @bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • deingerous1 Dein Moore (@deingerous1) reported from Stratford, England

    @BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I got a problem it's not my fault and it's not BT issue I lost a lot of Freeview channels in my flat I went to no cancel and said you can have a dish because aerials are very bad in your area where you live we've had a lot of people coming to us about the same problem

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • MMAassault1 MMAssault (@MMAassault1) reported from Grays, England

    @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • glebefootball Glebe Football Club (@glebefootball) reported from Bromley, England

    I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • Djbarryc Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • RotarianZena Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • jasonplom Jason Plom (@jasonplom) reported from Corringham, England

    @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

  • johnbarbiebutt john flood (@johnbarbiebutt) reported from Stone, England

    @BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk after7 months with no phone line we have now left your awful service , will you now stop the constant hassling of my wife to return already returned equipment its becoming harassment now .

  • the_leo1981 The_Leo (@the_leo1981) reported

    @bt_uk hello? Is there any issues with your 4g coverage in Sandhurst Berkshire? I’ve only had 1 or 2 bars all morning, which is unusual

  • cubwolf Dave Smith (@cubwolf) reported from Ingoldmells, England

    Dear @bt_uk @EE there are more than 10 people in Ingoldmells in the summer. Please sort out your overloaded mobile data network 👍

  • AshV90 Ash (@AshV90) reported

    @bt_uk disgraceful service!! Been without internet for over 24hrs booked an engineer and not turned up!! Shambles @sky @virginmedia you want a new customer??

  • RemovableSanity 🎮RemovableSanity🎮 (@RemovableSanity) reported

    @bt_uk Correct, however I never saw in terms that BT would hold ownership of the accounts payment system permanently if the offer is taken. If so could you post that on here.

  • erngw Greg Wride (@erngw) reported

    @bt_uk thank you for your reply regarding the landline faults at Peasedown st John. Fault was reported 22nd July and originally due to fix by 29th July which was not good enough, now showing not until 5th Aug--how can this be ? Not good enough

  • EthanDean57 Ethan Dean (@EthanDean57) reported

    @bt_uk I've been trying to download a large file (64.2gb) for an entire night now, and it keeps failing. It is not my browser, or antivirus, or network drivers; it's my aging copper connection. This is severely affecting my business. Little help?

  • RemovableSanity 🎮RemovableSanity🎮 (@RemovableSanity) reported

    @bt_uk Garry the terms of service does not state BT shall have permanent control of the users account. Your own BT mod in the forums confirmed this is a bug. Could you confirm when ths will be resolved.

  • ryan_podger Ryan Podger (@ryan_podger) reported

    @bt_uk my Internet is down. Can someone please help me?

  • MaxConlon98 Max Conlon (@MaxConlon98) reported

    @bt_uk Your WiFi has been down since 7am, when is this being fixed. It’s a joke