BT (British Telecom) outages and service status in Sutton at Hone, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Sutton at Hone, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 7, 10:27 PM GMT+1.
- Internet (67%)
- Wi-fi (22%)
- E-mail (11%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 8: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sutton at Hone, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilford, Orpington, South Ockendon, Beckenham, Romford, Rochester, Newham, Waltham Forest, Aylesford, Dagenham, Sevenoaks, Poplar, Dartford, Gravesend, and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford
|
Internet | 22 hours ago |
|
Orpington
|
Wi-fi | 2 days ago |
|
South Ockendon
|
3 days ago | |
|
Beckenham
|
3 days ago | |
|
South Ockendon
|
3 days ago | |
|
Romford
|
Internet | 8 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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Toby (@7Ten) reported from Ilford, England@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
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Danny James (@1DJHatch) reported from Stratford, England@England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands
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Sean Kerrigan (@seankerrigan) reported from Ilford, England@norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless
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Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
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Paul Kellaway (@pkllwy) reported from Poplar, EnglandHi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
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Dhammadinna (@Dhammadinna) reported from Poplar, England@bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.
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ken (@uk12345) reported from Romford, England@bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer
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Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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nicola1972 (@Nicola1117) reported from Romford, England@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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Omid 👨🏻💻 (@OL_Vision) reported from Sutton at Hone, England@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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Big L 🏳️🌈 (@bunjlessball) reported from Bromley, EnglandI am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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essexgingerbread (@CharlotteHuzzey) reported from Basildon, England@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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steve platt (@plattste) reported from Ilford, England@BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.
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Alister FULTON (@baldybeardyguy) reported from Rochester, England@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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V8 Gooner (@GoldenGoonerlg) reported from Ilford, England@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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Martin Chamberlain (@martinc1970) reported from Stone, England@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
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Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England@bt_uk why has my broadband been so bad for 3 days now !!
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DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, EnglandOur broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk
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Dartford Town (@DartfordTown) reported from Dartford, England@kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.
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Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England@bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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💫Adam👀 (@The_Change_666) reportedThis fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk
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Sam Harcourt (@samharcourt) reported@EEBroadbandUK @Ofcom @bt_uk Cheers for the horrific broadband you supply to my parent’s home. Every time I come back here & try to watch a football match or the Formula 1 it fails. They keep getting engineers out but u never fix it, yet you keep charging them a fortune tune?
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Lee Ralph (@LeeKRalph) reported@bt_uk @bt_uk it’s gone bad again. 11 mbps. I’m paying £52 a month for a service that isn’t holding up and it’s extremely distressing. I’ve reported the fault again but despite being told I was getting 20mbps+ after the first fault, this just isn’t the case. Please look into this.
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David Percival (@pencil316) reportedHorrendous service from @bt_uk. Dealing with my Father in Laws account and getting threatening letters when we’d been reassured it was sorted. Disgusting. Stay well away.
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Emma (@88ejackson88) reported@bt_uk So the text bot didnt help, I cannot access the Web page, and I cannot use my landlines to call as its also currently out of use.
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom
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pamps (@philwer29) reported@btbusinesscare waiting for 6months for a broadband connection utter disgrace. Saying we can’t cancel and just left in limbo while our business struggles. Worst company we’ve ever dealt with.
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Amanda Eastwood (@eastwap) reported@bt_uk As previously stated, I will never call BT again. Absolutely appalling services provided whenever I have called them.
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Mr Blue (@LNielinger) reported@bt_uk Hi currently need and engineer visit but your website is stuck in 'LOADING' and thats it! HELP
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🐧 Me Might be Animal! 🐧 (@me_not_animal) reportedWell the @bt_uk saga continues! Emailed the ELC team on Friday about the issues, someone called first thing this morning and had escalated things with @WeAreOpenreach to have an engineer out this afternoon…. And surprise surprise, OpenReach failed to turn up again (3rd failure)