Is BT (British Telecom) having an outage in Sutton at Hone, Kent, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 No problems detected at BT (British Telecom)

BT (British Telecom) in Sutton at Hone, Kent, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Sutton at Hone, Kent, England

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (52.47%)
  • Phone (25.05%)
  • E-mail (8.28%)
  • Wi-fi (7.69%)
  • Total Blackout (3.94%)
  • TV (2.56%)

BT (British Telecom) Outage Map Near Sutton at Hone, Kent, England

BT (British Telecom) in Sutton at Hone, Kent, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Sutton at Hone, Kent, England

Latest outage, problems and issue reports in Sutton at Hone, Kent, England and nearby locations:
  • 61npa
    Nigel Ayers (@61npa) reported from Poplar, England

    @BTCare No phone or broadband line for several days due to car wiping out an exchange. Rang BT. Unwilling to send 4G router as i dont pay enough!! Unwilling to pass me on to a supervisor. Really poor customer service from the "helpline". Joke.

  • danjd_
    DJD (@danjd_) reported from Eltham, England

    Gutted @ScotlandSky have the SPFL rights. Very poor from @btsport to not match or better Sky’s offer. Scottish fans are now going to be subject to the woeful analysis and pre/post match coverage. Sad times.

  • jaystoker
    Jason Lee Stoker (@jaystoker) reported from Knockholt, England

    @btsport @btsportfootball why on earth are you giving that bitter bald piece any air space. Stewart Robson knows less about football than I do about space exploration (why he never got a job at AFC). He’s just and angry man 😂

  • Tipz22
    Dawood Tipu 🌐 (@Tipz22) reported from East Ham, England

    @SkyUK It's not great for gaming, no. I shall do so since @BTCare is not doing anything to help me!

  • ziegfieldstar
    Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England

    @BTCare Yes. Spoke to someone sensible...I hope but still does not excuse the fact that I was not called back to sort out the problem as promised & spent over hour on Tues talking to 4 different people. Very poor performance

  • SeanH343
    Sean 💤 (@SeanH343) reported from Bexleyheath, England

    @BTCare for the last few days around 8pm my internet speed has dropped drastically. Going from an average of 15-20Mbps download to 0.15... please fix

  • AdeW1988
    ADW (@AdeW1988) reported from Bromley, England

    Not sure why you’re surprised. Absolute joke of a pundit and a total embarrassment to @btsport . Get that awful, boring, monotone, ill-informed bloke off of your excellent football programming. Genuinely the very worst pundit out there.

  • RealMartinCee
    Martin Cee (@RealMartinCee) reported from Cliffe and Cliffe Woods, England

    Of course we are all thinking of those affected with yesterdays events but spare a thought for those at @btsport @btsportfootball whose day went from terrible to a disaster. They handled it live on air and managed to keep a professional head on it... #GlennHoddle #LCFC #LEIWHU

  • StephenMadden01
    Stephen Madden (@StephenMadden01) reported from Romford, England

    What a terrible day on #BTSport After Glenn Hoddle suffering a heart attack. The Leicester owners helicopter took off from the pitch and immediately crashed in The Car Park. Stadium being evacuated now. Reports of a fire. Hope they survive

  • StuartGlover16
    Stuart Glover (@StuartGlover16) reported from Romford, England

    @Toy_Polloi @BTGroup @BTCare Yeah i can imagine i have family in Yeovil who have the exact same issue you would think being in the 21st century these little drops would have been sorted by now 👍

  • Darrenskhjones
    Darren (@Darrenskhjones) reported from Bexleyheath, England

    So glad @martinkeown5 isn’t a referee. I’ve never heard a pundit get so many calls wrong #btsport #MANJUV

  • WilliamJL_1990
    William John Lane (@WilliamJL_1990) reported from Swanscombe and Greenhithe, England

    @BTCare Yeah well maybe BT should reimburse my £100 deposit now and not 6 months later... Shocking for a brand new customer..

  • PAbrines
    Patrick Abrines (@PAbrines) reported from West Malling, England

    @btsport I thought Bellamy was a plonker but Chris Sutton beats all records of plonkers!!! Effing get rid-off that shit!!!

  • Chri3youtwit
    Chris Francis (@Chri3youtwit) reported from Bromley, England

    Oh Chris Sutton just shut ******** up please, the blokes a **** @btsportfootball #BTSport

  • EeePee13
    Elaine Penn (@EeePee13) reported from Ilford, England

    Piss poor service from @BTCare’s dedicated bereavement line. After two calls from us on behalf of my recently-widowed mother, two separate people scheduled call backs with her. She’s still waiting.

  • sharinski27
    Sharon Markham (@sharinski27) reported from Romford, England

    @BTCare Need help getting my land line back please, need to talk to someone preferably not a machine. Tried the testing app and it says fine but clearly not as I have no line. Please help!

  • trip285
    Samuel Butler (@trip285) reported from Sutton at Hone, England

    @BTCare my hub has a solid orange light is there a service problem

  • sakib3yrncb
    Sakib (@sakib3yrncb) reported from Poplar, England

    @btsport you lil piece of shits. Stop censoring the ******* fight. We pay for this shit.

  • millar60
    Ian Millar (@millar60) reported from Sutton at Hone, England

    @btsport not doing a 24 hour pass to watch the fight is stupid. Quoted £50 minimum. Wow.....

  • tweetsfromben
    Ben Isaacs (@tweetsfromben) reported from Bromley, England

    @Jayem80 @espnplayer @btsport I’m never sure how the rights work for BT. It’s a Fox game but they show CBS exclusives so…

  • chrisrainbird
    Chris Rainbird (@chrisrainbird) reported from Ilford, England

    @BTCare Hello there. Are there any problems with logging in online as I haven't been able to log in for nearly two weeks. Thanks.

  • EeePee13
    Elaine Penn (@EeePee13) reported from Ilford, England

    Hi @BTCare Yet again having issues with our router throwing a strop & deciding not to work. So no broadband, no Netflix, second box can’t connect to main box. Usual crap. Router over four years old. How do we get a new one? Too stressful trying to call you.

  • esspekay
    SPK (@esspekay) reported from Eltham, England

    Why have @btsportfootball @btsport got two ex celtic players in the studio for a Rangers match? **** this shit #mute

  • EvelynBA64
    EvelynBa (@EvelynBA64) reported from London, England

    It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

  • devils50
    Simon Devlin (@devils50) reported from Poplar, England

    @BTCare getting appalling customer service. Passed from joker to joker

  • apwardbuilding
    A P Ward Building (@apwardbuilding) reported from Bromley, England

    Sorry our phone lines are still not working after nearly a week now with a big thank you to @btbusinesscare & their complete incompetence.

  • THEORIGINALMB
    MB (@THEORIGINALMB) reported from London, England

    @ElevenSports_UK @UFCEurope Good stuff. Only ever had @btsport for the UFC. So now I can finally cancel BT.

  • Gazz_18
    Gazz Eighteen (@Gazz_18) reported from London, England

    @BTCare Any issues in the W1D London area with Broadband? No connection here?

  • Tipz22
    Dawood Tipu ? (@Tipz22) reported from East Ham, England

    @BTCare My internet keeps going off. My router is f**ked. Y u no help?!

  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    @BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    .@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    @FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

  • AlisonStammers
    Alison Stammers (@AlisonStammers) reported from Bromley, England

    @BTCare are there issues with your servers today? Can receive but not send email on iPhone & Outlook; works on webmail. Husband’s account the same.

  • Rachel_Moses_
    (((RachelMoses))) (@Rachel_Moses_) reported from London, England

    @BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

  • CarlosVanVegas
    Carl Salisbury (@CarlosVanVegas) reported from Sutton at Hone, England

    @BTCare my phone with BT uses EE as the carrier so does that mean you’ll support the new Apple watch4 as well?

  • bronzefish
    Paul Smith (@bronzefish) reported from Bromley, England

    @BTCare It’s the router, not the broadband that is the issue!

  • bronzefish
    Paul Smith (@bronzefish) reported from Bromley, England

    @BTCare No because I have to wait for the problem (home hub cycling between flashing orange and solid blue light) to reoccur so correct tests can be run! So I have to hope the problem occurs when your call centre is open. #NotAHappyCustomer #Fuming

  • bronzefish
    Paul Smith (@bronzefish) reported from Bromley, England

    @BTCare bad support. Last week told faulty home hub to be replaced. Phoned this morning to check on order, order cancelled! First told due to invalid test run, then told because I am out of contract! Which lie is the truth? Seriously thinking of leaving BT! #BadCustomerService

  • Tipz22
    Dawood Tipu ? (@Tipz22) reported from East Ham, England

    @BTCare Why is it that my connection disconnects in the evening? Is the BT hub just so poorly designed that it can't be left on? I've told your guys on the phone about this issue and they keep linking me to the same help articles that don't do anything! It's ridiculous!

  • ThatNerdWill
    Will Harrison (@ThatNerdWill) reported from London, England

    Well done again @BTCare - another fine example of customer service excellence. Web chat unable to help gave me a phone number to call where I’ve been calling with no answer for 15+ minutes so far. Paying for 50mb broadband, receiving 2.6mb at best.

  • goulcher
    Joseph (@goulcher) reported from Poplar, England

    @BTCare I think it's a billing issue. Can I DM you details to take a look? Im a new customer and haven't set up / don't know login details I'm afraid

  • goulcher
    Joseph (@goulcher) reported from Poplar, England

    @BTCare my fibre has been disconnected whilst I've been on holiday and I'm struggling to get in touch (tried several phone numbers). Also don't have my phone number for the connection (who does these days?!) - can you urgently help?

  • Ankit1910
    Ankit Saxena (@Ankit1910) reported from London, England

    @BTCare Have done that. I’m extremely frustrated and disappointed with the service I’m getting. Please do send the required information ASAP

  • AS_Northbank
    BℒᎯℂᏦ ℕℐᎶℋᏆ (@AS_Northbank) reported from Stratford, England

    Press make out like players can’t have a life, a player being out at 2am Thursday morning with a game on Monday, so what, @SkySportsPL & @btsport have us travelling home at stupid times of the week with work the next day, we just get on with it

  • AndrewPSSP
    Andrew Piang ? (@AndrewPSSP) reported from Bexleyheath, England

    @markb846 @DriverPotter @BTCare Sorry if this seems like a stupid question, but who does the Twitter account care for?

  • GregoryTaylor86
    Gregory Taylor (@GregoryTaylor86) reported from Bromley, England

    @1_TRG @BTCare Trying having virgin broadband just as bad at times ,

  • MMABrad48
    Brad Wharton (@MMABrad48) reported from Swanscombe, England

    @HarryFitz_ @ADayToHalestorm @CageWarriors @btsport @UFCFightPass Phenomenal customer service.

  • kevinmitchell50
    kevin mitchell (@kevinmitchell50) reported from London, England

    @TheBoxingWriter @btsport Not a lot in it, I grant you, David. Fury out-thought Wlad, AJ outfought him - and showed extraordinary heart and nous. Intriguing mix of fights. But Tyson hasn’t had a proper row in nearly three years. Saturday was a spar. Panieta crude, slow, unambitious. Fury fit and fast.

  • _littlewanders
    Dannii (@_littlewanders) reported from London, England

    Anyone else seen the @EE @btsport Delia Smith ad? Anyone else take real issue that she’s kicking around with raw poultry then touching up her laptop?! Come on Del, you have better hygene than that surely? #freerangefootball

  • TristanEarl
    Tristan Earl (@TristanEarl) reported from Welling, England

    @BTCare I’ve just downloaded the BT TV app on the Amazon Firestick and it won’t let me log in. I keep getting a sorry - you’ve entered the wrong details (ZJ931) message. I’ve changed my password online but it’s still not working. Help please.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • danconnor1985
    Dan (@danconnor1985) reported

    @jamieson_alan @SkySports @btsport Never seen any that kind of chat

  • BeveridgeGraham
    Graham Beveridge (@BeveridgeGraham) reported

    @BTCare 001125878520. Impersonating BT with a so called Problem on my line. Just hung up after questioning them

  • davlorn73
    Davy (@davlorn73) reported

    @CaroleInnes0 @stephencraigan @ScotlandSky @btsport Actually quite a stupid comment that

  • tonyflynn1208
    Tony Flynn (@tonyflynn1208) reported

    @BTCare I will take that chance. Your service has been shambolic and I don’t have the time to sort out your mess

  • Meshy_P
    Meshy P (@Meshy_P) reported

    @BTCare They’ve confirmed receipt of it so that’s down to them. There’s not really much point asking have they/have I. The request had been made and BT have not adhered to the timeframes set by the ICO.

  • tonyflynn1208
    Tony Flynn (@tonyflynn1208) reported

    @BTCare Sure someone will cancel it when I don’t pay bill

  • grahamburgess
    Graham Burgess (@grahamburgess) reported

    @Stefan34558766 @bt_uk To be fair, @SkyUK have good customer service. And are MUCH cheaper than @BTCare @bt_uk

  • tonyflynn1208
    Tony Flynn (@tonyflynn1208) reported

    @BTCare I cant so you better cancel the appointment and Broadband order. I had day off yesterday and can’t do another one because you decide to cancel appointment on a whim

  • HeatherHM111
    Heather (@HeatherHM111) reported

    @BTCare I renewed my broadband contract on 02.11 & was told smart hub was on its way. Called again on 12.11 to be told it hasn’t been sent & they would send that day...it still hasn’t arrived. Can you help! Disappointed that I am having to chase this up again! 😒

  • G1MDS
    Mark Shaw (@G1MDS) reported

    @BTCare @bt_uk Considering I've tweeted you twice in the last few months with the same issue and had no response I would suggest that you're not happy to help and you actually don't give a shit