BT (British Telecom) Outage Report in Sutton at Hone, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Dagenham, Stratford, Thamesmead, Longfield, Rochester, Gravesend, Leyton, Barking, Blackheath, Ilford, Poplar, East Ham, Newham and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Dagenham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Stratford |
Internet | |
| Thamesmead |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Kate Austin
(@kateaustin496) reported
from
Stratford, England
@thebedfordfox @btsport Not a bad cricketer either David.
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Danny Attle
(@DanfromtheSouth) reported
from
Bromley, England
@btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈
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Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Edward Woodhouse
(@edwardwoodhouse) reported
from
Poplar, England
@bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?
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The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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Dani
(@DaniVegaNFL) reported
from
Sutton at Hone, England
What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Ramon Guthrie
(@Ramonnavarro) reported
from
East Ham, England
@BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection
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Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsay Brown
(@linzinwoz76) reported
@bt_uk three weeks no connection... "we aim to be fixed by" "we will call you between 2 and 4 to confirm your service" shocking service.... 16 years a customer!! Disgusted!!
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Helen Grieve 🇬🇧
(@grieve51166) reported
from
Southport, England
@bt_uk Likely. Until a few weeks ago, you were charging us double the rate we'd agreed, just for having a landline we never used.
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Henry Race
(@henry_race) reported
@bt_uk Sadly however your Customer Service is utter pants so no-one will come back to you.
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k
(@rempsiph) reported
@bt_uk. thanks for cancelling. my broadband without my permission. was meant to get it installed on the 11th of october and i had issues the entire time on my account couldnt even track my order properly. and when i went to track it today it said it didnt exist! time wasters
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Lucy Liu
(@LucyLiu_89) reported
@bt_uk Problems with my BT internet since yesterday causing my Ring doorbell to be offline for over 6 hours, this is not good considering I have four carers a day and two district nurse visits. I am unable to get through via phone to report this. Internet again is unavailable at 5.02am
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Lisa Catto - Queen of Automation
(@Lisa_Catto) reported
@LeeMarkDavies @bt_uk There was. A problem with connecting to the Amazon AWS servers. I wasted over an hour with support rebooting and telling me it was my Ethernet cable. They didn’t even know
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Nickster
(@Nickster69t) reported
@bt_uk I am aware of the openreach page and have signed up to it but between yourselves @BT and openreach you refuse to answer or even quote for installation. Unless it’s easy for you you are not bothered. No attempt to replace lines that are out of date and will not support future voip
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KSped
(@Capcom_VS_Karl) reported
@bt_uk my internet went down but is now half working. Some of my devices will find the network but refuse to connect to the internet. Some devices are completely fine. I've restarted the router and every device but nothing has worked to get the affected devices online. Now what?
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Huskcollie 🇬🇧 🏴
(@huskcollie) reported
@DanielBowkett98 @bt_uk That's poor service 😕
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DaSped
(@dasped) reported
@bt_uk Tried that, Karen. Opened complaint, had complaint closed within same phone call. Was passed to someone else who re-opened said complaint. Received email two hours later stipulating complaint had again been closed. Called again to find BT's stance is as my first tweet.