BT (British Telecom) outages and service status in Sutton at Hone, England

Problems in the last 24 hours in Sutton at Hone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton at Hone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton at Hone, England

The most recent BT (British Telecom) outage reports came from the following cities: Romford, Rochester, Ilford, West Malling, Poplar, Newham, Gravesend, Orpington, West Wickham, Waltham Forest, South Ockendon, Beckenham, Aylesford, Dagenham, and Sevenoaks.

City	Problem Type	Report Time
Romford	Wi-fi	17 hours ago
Rochester	Internet	1 day ago
Ilford	Wi-fi	1 day ago
West Malling	Internet	2 days ago
Poplar	Internet	3 days ago
Newham	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:

• 
  Alister FULTON (@baldybeardyguy) reported 1 minute ago from Rochester, England

  @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

• 
  John Mitchell (@prof_j_mitchell) reported 3 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported 8 minutes ago from Romford, England

  Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

• 
  Dein Moore (@deingerous1) reported 10 minutes ago from Stratford, England

  @BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!

• 
  Alister FULTON (@baldybeardyguy) reported 12 minutes ago from Rochester, England

  Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

• 
  ken (@uk12345) reported 22 minutes ago from Romford, England

  @bt_uk If I do go over to another provider I may have to cut down on my package I haven't I will not decide until later on this year

• 
  Omid 👨🏻‍💻 (@OL_Vision) reported 24 minutes ago from Sutton at Hone, England

  @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

• 
  Dhammadinna (@Dhammadinna) reported 27 minutes ago from Poplar, England

  @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

• 
  sarvar mojgani (@gains_guru) reported 32 minutes ago from Bromley, England

  @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

• 
  The Star PA (@TheStarPA) reported 36 minutes ago from Poplar, England

  @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

• 
  Mewes (@MewesRonnie) reported 36 minutes ago from Bexleyheath, England

  @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

• 
  Sarah Coburn (@sarahcoburn) reported 42 minutes ago from Hartley, England

  @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

• 
  Cat Fitzmaurice (@cat_la) reported 45 minutes ago from Bromley, England

  @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 48 minutes ago from Bromley, England

  I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

• 
  Fran Ross (@FranRoss9) reported 50 minutes ago from Romford, England

  @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

• 
  Dani (@DaniVegaNFL) reported 55 minutes ago from Sutton at Hone, England

  What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

• 
  steve platt (@plattste) reported 56 minutes ago from Ilford, England

  @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

• 
  ken (@uk12345) reported 57 minutes ago from Romford, England

  @bt_uk I got a problem it's not my fault and it's not BT issue I lost a lot of Freeview channels in my flat I went to no cancel and said you can have a dish because aerials are very bad in your area where you live we've had a lot of people coming to us about the same problem

• 
  George Mann (@sgfmann) reported 58 minutes ago from Ilford, England

  @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

• 
  Janet E Baldwin 🌸 (@JanetEBaldwin) reported 60 minutes ago from Sutton at Hone, England

  @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amanda Eastwood (@eastwap) reported 5 minutes ago

  @bt_uk As previously stated, I will never call BT again. Absolutely appalling services provided whenever I have called them.

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 6 minutes ago

  @bt_uk It was escalated to a complaint yesterday, but due to your systems been down nothing happened. Just come off a call from them this morning and they have an engineer booked for TUESDAY, assuming the turn up this time and fix the fault, that’s 20 days you’ve left a know vulnerable

• 
  MikeyyBarbatoo. (@MikeyBarbatoo94) reported 7 minutes ago

  @SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.

• 
  Dwain Driver (@TrainDriver1982) reported 12 minutes ago

  If @bt_uk tries to insist your router is broken (when actually the network is down) DO NOT accept their new router unless you enjoy your tv stream constantly buffering….

• 
  TINA MOORE (@Sassytrip88) reported 14 minutes ago

  @bt_uk you are an absolute joke All services down while you make improvements No reply on various contact inf Terrible internet signal and no email If I could get out of contract I would but your shafting us there too

• 
  Paul Williams (@DonPauleone1987) reported 18 minutes ago

  @bt_uk hi. Hope you’re well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue I’m having is not being able to do that. I’m not calling 150 either. Please can someone reach out. Thanks. Paul.

• 
  Markie_mark (@markie_sumark) reported 29 minutes ago

  Terrible experience again from BT Business. Without Landline now for 5 days and counting. Can’t receive calls from customers or make calls. Why is it so difficult? @btbusinesscare @BTBusiness

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported 31 minutes ago

  @bt_uk I’m having an issue retrieving my emails is there something wrong on your end?

• 
  Darren Smith (@Smicer999) reported 31 minutes ago

  @bt_uk Please can you supply an email address to document my experience with BT & Openreach that has to date: Cost me 8 hours of my time on the phone every day since June 3rd. I’ve had to take 2 days off work. I want to raise a data subject access & a complaint before I go OFCOM

• 
  David Gray (@davidgraywrites) reported 34 minutes ago

  @btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?