BT (British Telecom) Outage Report in Sutton at Hone, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Lewisham, Newham, Deptford, Ilford, Leyton, Upminster, Poplar, Blackheath, Barking, Stratford, Gravesend, Dagenham, Sidcup and Aylesford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Lewisham |
Internet | |
| Newham |
||
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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aimee
(@aimee_bennett97) reported
from
Sutton at Hone, England
@bt_uk our phone line is down, says on the front of our phone “no line” help please
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Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!
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RAZZÆ
(@RAZMIKSARGSYAN) reported
from
Stratford, England
@btsport can the support team please message me
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
@kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Steve
(@stevetom110) reported
from
Eltham, England
@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP
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Carole-Anne 💙
(@caroleanne327) reported
from
Crayford, England
Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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P v T
(@HackneyOneTouch) reported
@bt_uk @hackneygazette Cheers Catherine. I called and managed to raise the problem. Kinda disappointing that a telecoms company has such poor quality phone connections though.... could barely hear the lady on the other end
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Alison Mullins
(@Sk_ali) reported
@bt_uk Karen the service update online says there is no service …. im not sure how you’re getting a different indication
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nationalise
(@HayleyScreamsAh) reported
@bt_uk Okay, thanks. This is still terrible service in general. Dad had to call to get info on why they didn’t turn up today.
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Anne McConnell ☘☘🦋🦋
(@islay13) reported
@thomas_bhoy @bt_uk Perhaps a call to Trading Standards might help push things along 🤔
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Paul Sheridan
(@pmjsheridan) reported
@PolandTony @S777HAB @bt_uk And got England into a Semi-Final and then Went one better to get them into a Final?!? He’s done better than any other manager since the 66 World Cup final. Yes England didn’t win, but we did lose to the best team in the tournament, on penalties. Not really that bad a result eh??
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Kristina
(@kristina_jelley) reported
@bt_uk second month of an absolute joke, open reach turn up yesterday and fix my line only for you to deactivate again today. I want a manager to call me otherwise we are gone and reporting to Offcom
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Jockywocky Esq.
(@jockywocky) reported
@btbusinesscare Hello, it’s now a week without either landline and your engineer (definitely coming between 8 and 1) simply hasn’t shown up. Do we go to @Ofcom or simply cancel the contract as you seem incapable of providing a service?
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Jack
(@jswoodhams) reported
@bt_uk After a month of having the hybrid package can confirm its useless. Our broadband went down for about 1 week so had to switch to the 4g, 2Mbps speeds! A joke. EE signal is good for our area (via EE website). 2Mbps better off using my phone hotspot.
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Vaughn Highfield
(@Starfox118) reported
from
Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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rob sweetman
(@theonetyrant) reported
@bt_uk shocking service from by today, take a day off to wait for fibre install, call to find out what time etc to be told it’s actually been moved back 3 weeks. Decided to cancel the upgrade unfortunately I’ve got to stay with them on the old contract now.