BT (British Telecom) Outage Report in Sutton at Hone, Kent, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (15%)
-
Phone (9%)
-
E-mail (6%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Lewisham, Dagenham, Leyton, Barking, Rochester, Abbey Wood, Newham, Deptford, Romford, Dartford, Ilford, Welling, Blackheath and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
-
Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
-
Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
-
ken
(@uk12345) reported
from
Romford, England
@bt_uk If I do go over to another provider I may have to cut down on my package I haven't I will not decide until later on this year
-
ken
(@uk12345) reported
from
Romford, England
@bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app
-
Paul Kellaway
(@pkllwy) reported
from
Poplar, England
Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
-
ken
(@uk12345) reported
from
Romford, England
@bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky
-
Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
-
Paul Kellaway
(@pkllwy) reported
from
Poplar, England
@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
-
Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
-
ken
(@uk12345) reported
from
Romford, England
@bt_uk My houseing officer will not let me have an aerial on the roof but she did offer me a satellite dish I can have because this is a bad reception for aerials in my street and the majority of people here I've got satellite dishes or communal dishes that's what I'm trying to say
-
peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
-
Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
-
Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
-
Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
-
Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
-
ken
(@uk12345) reported
from
Romford, England
@bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer
-
Steve
(@stevetom110) reported
from
Eltham, England
@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
-
Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP
-
aimee
(@aimee_bennett97) reported
from
Sutton at Hone, England
@bt_uk our phone line is down, says on the front of our phone “no line” help please
-
Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Greany 🕳🕳
(@chris_greany) reported
@crochetjenny @bt_uk Customer service all but disappeared during Covid last year...but it is cut completley now although we are almost out of restrictions
-
Damon Cochrane
(@DamonCochrane1) reported
@bt_uk The service Status page on your website says their are issues under our phone number where the issue has fixed itself.
-
✧˚Ryan˚✧
(@RyanJMeek) reported
@itvfootball I didn’t think there could be a worse streaming service than @btsport but you guys have topped it. Major football tournament and you don’t even address the issue publicly. Still waiting for the corner to be taken. So thanks for the spoiler!!!!!
-
famelicose
(@famelicose2) reported
@btbusinesscare @btbusinesscare Per our DM, no, I am not chatting to anyone else. You know the issue. I have written to you. You have 28 days to cover these additional costs or I go to the Communication Ombudsman.
-
Saadani
(@Hecham49427074) reported
@bt_uk worst service EVER! BT sockets installed in my house from previous tenants yet they can't get them to work so have been made to sign up for their 4g box @ over inflated price.
-
famelicose
(@famelicose2) reported
@btbusinesscare @btbusinesscare You compensated me £25. My phone bill to resolve the issue (including VAT), was £26.54! So you have not provided any compensation at all, and I am still out of pocket! WTF do you use a premium line for your business customers? 2/n
-
PosterSpy.com
(@PosterSpy) reported
Hey everyone, sorry for no Monday Motivation today our internet has been down, thanks @bt_uk
-
famelicose
(@famelicose2) reported
@btbusinesscare @btbusinesscare Hi - Following up on this. Your Complaints Team resolved the issue and compensated me. Thanks for that. I just received my phone bill. The number you provided on your letter was a premium line! WTF! 1/n
-
James Bates
(@hellraiser2009) reported
@bt_uk All right unfortunately you've directed me to the fault reporting service for BT landline and broadband services which I do not require at all. I wish to report a service issue with BT mobile service. Thanks
-
RaquelMay
(@MiniraqPerkins) reported
@bt_uk never experienced such confusion. Order confirmation number and email sent to me, No1 at @bt_uk can find my details. 4 weeks now and nowhere near getting internet. @SkyUK looks like I’m coming to you for broadband!! #Newcustomer #BTareterrible