BT (British Telecom) Outage Report in Stone, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (10%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Stone, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Romford, Bromley, Ilford, Newham, Orpington, West Malling, Dartford, Leyton, Lee, Upminster, Dagenham, Gravesend, East Ham and Eltham.
| City | Problem Type | Report Time |
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 London |
Wi-fi | |
| London |
Internet | |
| London |
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| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Keren Harrison ⚽️💙
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Not still not working properly 😢
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Eakan Gopalakrishnan
(@eakangk) reported
from
Sutton at Hone, England
@bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.
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Louise Lfc
(@loulou009) reported
from
Rochester, England
@bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page
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KP 🇺🇸
(@kylepont) reported
from
Ilford, England
Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit
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Kelly🐧🤘🌻🌱🏴 🇬🇧
(@purplepenguin81) reported
from
Romford, England
Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1
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The Power 1962
(@jlarkin123) reported
from
Wickford, England
******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Sarah Coburn
(@sarahcoburn) reported
from
Hartley, England
@bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help
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steve platt
(@plattste) reported
from
Ilford, England
@BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
@bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Danny James
(@1DJHatch) reported
from
Stratford, England
@England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jane davis
(@saoirse60) reported
@bt_uk Are you sure we need an engineer? You keep sending us engineers who can do nothing because it’s a problem with our area, not with our individual connection
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Sherlock Michaels
(@SherlocoATP) reported
@bt_uk You guys havent connected my ID to my email address properly, cant trouble shoot online and it costs me money to text your fault line instead of being able to talk to a technical service? 2mbps on ethernet for 3 days now. I call up and instead of help I get sales pitches
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Jane davis
(@saoirse60) reported
@bt_uk We had two weeks without service in September as well. That was fixed. We had no compensation for that yet. This month long ongoing issue is a new failure of service
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Shawn Matthews
(@SMthegamer1) reported
@bt_uk Hello there, I was supposed to receive my router today before you activate tomorrow, however @RoyalMail is claiming to have already delivered, and when I went through their support apparently the Postcode on your label was wrong, can I get some help please?
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T✨
(@tonitituss) reported
@bt_uk No still not sorted! Forced to go with you & given 2 different connection dates yet we’re still not connected. Spoken to 10+ different staff members in the past week who all keep palming us off to other departments! We are going round in circles. I just can’t believe the service!
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Ben Taylor - Fuller
(@BenTaylorFuller) reported
@bt_uk after almost an hour on the phone to numerous people, I still cannot speak to anyone about a possible security breach. This has cost me £224 for a @btsport package which I never purchased! I need this resolving otherwise I shall take my custom elsewhere!
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Veronica
(@iknitpink) reported
@bt_uk Oh for goodness sake. Treat me as an adult - of course I’ve done that. And I’ve reported it. You just have failed to fix it. Nor the account problem I’ve had since August
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Chris Masters
(@Crasters) reported
@bt_uk we have found out yesterday afternoon that our house move is not going ahead and when asking to delay our BT Broadband being cut off we have been told it is too late and we will now not have any internet over Christmas - with kids and family here. Help please!
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tig
(@teeg4n_) reported
Absolutely dumbfounded that @bt_uk can keep charging me for two packages no matter how many times I phone to say I should only be paying for one and then saying it’s resolved when it’s clearly not. Shocking service
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Khosru Uddin
(@UnleashedWAR) reported
@Mark10725478 @bt_uk I have exactly this issue. Past 6 months consistent dropping off, slow speeds. Several complaints and engineers and nothing. I have had to buy a hotspot to actually be able to work from home. They want to charge crazy cancellation fees for a service I haven't been getting.