BT (British Telecom) Outage Report in Stone, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Stone, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Dagenham, Barking, Newham, Upminster, Ilford, Bromley, Leyton, Chatham, Brentwood, Gravesend, Woodford, Greenhithe, Welling and Eltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Dean Cowcher
(@DeanCowcher) reported
from
Crayford, England
@BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo
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Bill Banks
(@bill_banksy) reported
from
Bromley, England
@btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........
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Annmarie
(@AnnieBabes) reported
from
Crayford, England
@CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.
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Mikey Mike Timebomb
(@MikeHead8) reported
from
Swanley, England
@MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
@btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!
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Mark
(@WhiskyOneIce) reported
from
Sutton at Hone, England
@NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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J
(@CFCJae_) reported
from
Bromley, England
Was getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport
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Tunde Bella
(@MCTundeBella) reported
from
Crayford, England
@SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State
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Andrew Curtois
(@rexon3) reported
from
Bexleyheath, England
@btsport did you seriously just leave a tennis match at match point!! Absolutely terrible
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Barry
(@uksov) reported
from
Eltham, England
@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
**** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!
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FirstClassLounge
(@1stclasslounge) reported
from
Stratford, England
So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Adam
(@Slembi_) reported
seems to be fine now maybe it was a @bt_uk issue, as Discord wasn't the only service shitting the bed for me
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Ethan mayer
(@Ethanmayer1) reported
@bt_uk can you fix my client internet it keeps dropping off. Thanks
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Chinese Elvis
(@chineseelvis) reported
@bt_uk Broadband engineer didn't show up today but it says on your faults timeline that he did. Trying to book another slot is impossible because the case is still open. Wtf is supposed to happen here?
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caron
(@caron54277068) reported
@bt_uk Absolutely disappointed with service from customer service technical team, who have not resolved my complaints but seems ok to close them. Have waited months for issue to be resolved NOBODY SEEMS TO KNOW WHAT TO DO!!!!
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Catriona
(@CatxM) reported
@bt_uk Had to call BT and they said they'd send a new router - was without wifi all of yesterday and router was due today but didnt turn up My router has now starting working again today so im not sure what the issue was, never got a proper answer
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk Are you able to fix existing client’s problems tomorrow? #worstservice
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Lisa
(@LisaH130466) reported
@jamclarkey @bt_uk Well thanks James but not even showing a phone line on there You could not make this crap up!
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MrFent⚒
(@MrFentWHU) reported
@bt_uk Ah fair enough.. I have tried powerline adapters but they don’t seem to make much difference, my games still lag online. Would it be possible to have my line moved to another room and have my hub there? I’ve been a customer with you twice and last time my hub was in my room
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Kate
(@PenguinKate91) reported
@bt_uk My mum had been with you over 40 years and only missed the last bill payment because she died - she’d been a loyal customer and this is what we get while trying to sort it out. I would have paid - the letter she got said she had until the 14th to pay so that’s not even up!
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk I would love to ring my parents via my phone line but unfortunately no fix after 6 months , no date for a repair no follow up #mentalhealth is affected.