BT (British Telecom) Outage Report in Stone, Kent, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Stone, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Leyton, East Ham, Basildon, Blackheath, Upminster, Sevenoaks, Dagenham, Barking, Romford, Woolwich, Abbey Wood, Charlton, Ilford and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
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| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.
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A.R
(@A71KUR) reported
from
Stratford, England
@btsport that’s bs, terrible decision.
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Martin
(@martin466004) reported
from
Bromley, England
@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.
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Sean Kerrigan
(@seankerrigan) reported
from
Ilford, England
@norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Toby
(@7Ten) reported
from
Ilford, England
@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
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Mark Perry
(@longfella31) reported
from
Romford, England
@btsport how does having the 4th & 5th round draw on the same night help fixture congestion?
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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S.A
(@ShadaBhaiShahed) reported
from
Stratford, England
@bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.
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Graham Allen
(@original_addick) reported
from
South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Christiana Petrou
(@chrissiemoux) reported
from
Romford, England
@bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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LoungeAdverts
(@AdvertsLounge) reported
@bt_uk If I do raise complaint will bt send someone called Alexa to my house and turn my lights on when I shout at them? I mean that would at least raise a smile out of me
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Christine C. Ph.D. Exploring a 2nd primary cancer.
(@Limbictweets) reported
@LMuttl @bt_uk I'm so sorry Lisa. Broadband issues are awful. You are not getting treated well as customers. I hope you hear from the company by Monday and get this resolved before the holidays. Hugs.
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Blue Ged
(@blueged) reported
@bt_uk hello I ordered fibre on 15/11/22 with a promised activation date of 22/11/22. Still no service after 20 days. Get promised phone calls but never happens. Orders keep getting cancelled by bt claiming I asked for cancellations. Complaint in progress. Also emailed.
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Sergey Maksimov
(@dosyara) reported
After one month @bt_uk/@WeAreOpenreach finally restored my broadband connection. It only took: 6 calls, 2 engineer visits, 3 visits to the post office, 2 replacement modems. And all because somebody mistakenly took over my line. Great service...
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♛
(@Dhrumi_Chakula) reported
@bt_uk I have had no wifi for 2 days now. None of the trouble shooting works and no one available to call? Why am I paying £44 a month?
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Mike Burns
(@MikeBur49289357) reported
@bt_uk @DominicTarason Our Home Care service is connected to the telephone line. Since 18:00 we are getting recorded messages every 30 seconds stating "Warning, the telephone line is disconnected" Please do something to stop it
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Lisa
(@LMuttl) reported
On 14th Nov @bt_uk cut off our broadband. Despite lots phone calls to bt we still don’t have broadband and we’ve lost phone line. Every complaint we make is closed as resolved even tho still no service that we are paying for. Promised call from case manager today did not happen.
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Andy
(@andy_treadwell) reported
@NewStatesman @bt_uk this is why daytime drinking is bad.
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Mark Thomas
(@Veeoh) reported
Hey @bt_uk @EE I got sent a mini hub to use as my BT connection went down. It went down again so tried to use it but apparently I've exceeded my limit (despite NOT having ever used it) - am I to believe I have to top it up with credit to be able to use it? If so, that sucks.
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Pulp
(@pulpmarsh) reported
@bt_uk Honestly I regret ever signing up to BT. No service for 3 days. BT advised an external engineer had been arranged, day came called bt, was advised engineer had cleared issue n should have internet by 1pm. Called at 5 BT changed story to engineer appt was cancelled.