BT (British Telecom)

BT (British Telecom) Outage Report in Blackheath, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Blackheath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Blackheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Blackheath, Greater London, England 12/07/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Blackheath, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hammersmith, Muswell Hill, City of London, Camden Town, Newham, Banstead, Purley, Islington, Fulham, Croydon, Greater London, Hackney and Bromley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Blackheath, England

Latest outage, problems and issue reports in Blackheath and nearby locations:

  • OhAthairne Sam Ó hAtháirne (@OhAthairne) reported from Islington, England

    Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

  • BillGlover Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • Team_M_T Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • A71KUR A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • chrissiemoux Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • SamVerissimo Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • ShadaBhaiShahed S.A (@ShadaBhaiShahed) reported from Stratford, England

    @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • longfella31 Mark Perry (@longfella31) reported from Romford, England

    @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LRNA11 LaurenA (@LRNA11) reported

    Hi @OpenreachHelp. For a telecoms company your tel enquiries/complaints system is awful. Let’s hope this channel is better. 1) Please ask your engineers to clean up and responsibly dispose of the bits of cables that are often left on footpaths beside @bt_uk @virginmedia boxes &

  • yutikabharech Yutika Agarwal (@yutikabharech) reported

    @bt_uk I’ve called multiple times and I have tirelessly tried everything over calls and twitter to connect to BTWiFi-X and just cannot. My work is being severely affected. PLEASE HELP!

  • DmSandiedee sandra mcgowan (@DmSandiedee) reported

    @bt_uk been on hold for 40 minutes. Started at number 2, gone to number 5!!!!!! HELP!! Issues with mini whole home wifi

  • Le0NaRD0w L$°N4RD0 (@Le0NaRD0w) reported

    @bt_uk @Laura_Stevens1 And from this the only update I have got is "the work has been completed at the box" this was actually "completed" on the 15th December. And now waiting for an update on thursday, to be told our complaint will once more be escalated. I am stopping convo now, and just going...

  • SOAMER Sir Richard b-h-Soame 13th BT (@SOAMER) reported

    So given I’m so pissed off with the stupidity @ee & @bt_uk with technical faults the fact that they close the complaints at the end of the calls just shows that bit are crap & rigging the complaint so to not be as bad as they are! @MarcAllera

  • robjackstewart Rob Stewart (@robjackstewart) reported

    @bt_uk I did indeed, thanks for your help!

  • ySoCereal_ G (@ySoCereal_) reported

    @bt_uk I ordered fttp on 21st Dec. Open reach engineer came today but couldn't compete job due to blockage. Needs civil team to dig new pipeline to house. But bt put cancel order in to my current provider so as of midnight I have no Internet. Bt guy said could be 6 weeks til he's back.

  • snuffer31 Michael Inman (@snuffer31) reported

    @bt_uk hi I'm trying to get some help I've sent a private message as my elderly mum has been disconnected

  • LivingKayly Living Kayly (@LivingKayly) reported

    @EE @btsport How about you help paying customers who have been unable to use their phone for over a week? I have been a customer for over 10 years I'm disgusted by the treatment I am receiving

  • k33bl3s Daniel Keeble (@k33bl3s) reported

    @bt_uk No internet for 9 days’s (actually on/off for a month) and today’s engineer you sent was the wrong one. Despite your system detailing a line fault (still the issue), and it not being a home setup issue. Just one of the multiple issues which took over 30 mins on the phone.