BT (British Telecom) outages and service status in Southwark, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 5 outage signals in the last 24 hours around Southwark, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 13, 10:38 AM GMT+1.
- Internet (60%)
- Wi-fi (17%)
- Total Blackout (12%)
- E-mail (6%)
- Phone (5%)
The latest reports from users having issues in Southwark come from postal codes SE16 , SE5 , SE1P , SE1 and SE11 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Southwark, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Southwark, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, City of Westminster, Poplar, City of London, Westminster Abbey, Lambeth, Lewisham, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 31 minutes ago |
|
London
|
Internet | 40 minutes ago |
|
London
|
Total Blackout | 18 hours ago |
|
London
|
Internet | 19 hours ago |
|
Southwark
|
Internet | 24 hours ago |
|
London
|
Internet | 1 day ago |
Nearby cities with recent reports
40 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Dan White (@whitedan2001) reported from London, EnglandHi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Milly Kenny-Ryder (@millykr) reported from Camberwell, England@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
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Martin Warner (@mwarn73) reported from Poplar, EnglandSo in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Wayne Lloyd (@wayneos) reported from Poplar, EnglandThe biggest problem at United are the Glazers and their puppet Woodward. If they cared as much about the team as they did getting the crest on tractors and mattresses things would be a lot better at @ManUtd #PLtonight @btsport
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Matt the Cab (@Matboy_Slim) reported from Camberwell, EnglandWhat ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE
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Kiwi 🥝 🔜 #EGX London | #4TG Game Con (@TheBonnieKiwi) reported from Poplar, England@kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin
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Jane Tippett (@Janietip) reported from Camberwell, England@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
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Deano (@Deano2301) reported from London, England@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Rahel Bailie (@rahelab) reported from Camberwell, England@Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡
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Fatma (@Fatma0593) reported from Poplar, England@GaryLineker @btsport @SpursOfficial @AFCAjax But BT Sport is awful!
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Emily Ray (@emilyraylondon) reported from London, England@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Sir Byron (@TheMadness97) reported from Camberwell, England@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
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Marv- So Real Sounds (@MarvManPro) reported from Poplar, England@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!
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Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England@bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?
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Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England@bt_uk live chat customer service Where and how
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talie (@TalieDelemere) reported from London, England@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.
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The Star PA (@TheStarPA) reported from Poplar, England@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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Loft4Words (@Loft4W) reported from Camberwell, England@OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind
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Julie (@EylesJE) reported from Camberwell, England@btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Man Savings (@man_savings) reported@btbusinesscare - Could someone call me ref complaint imp-161434053 Currently 1 hour and 20 minutes into and online chat and getting absolutely nowhere.
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Zahid K (@zahidk) reported@BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.
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Jill (@LavenderFairy79) reported@BTCare can I book a call please? Its regarding a recent service complaint,you didnt uphold your promise and me ending my xontract that ended months ago! You've been charging me twice as much as a new customer for a long time now!
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Andrew Farrow (@Farrowmagic) reported@btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…
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Asif Rana (@HounslowParking) reported@bt_uk Please can you tell me why your service is so useless? You've forced us to switch over from copper to fibre, but then you haven't made the actual switch and just thought its easier to charge us for both services. Your staff are utterly clueless and inept. #btareuseless
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matt (@budge90msb) reported@StokeyyG2 @martynziegler Never paid to watch champions league since it was first on btsport. Started out as a deal with sky for an £5 a month. Then increased to £10 then £30. Been streaming it since
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matt (@budge90msb) reported@StokeyyG2 @martynziegler Never paid to watch champions league since it was first on btsport. Started out as a deal with sky for an £5 a month. Then increased to £10 then £30. Been streaming it since
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Tobes (@theGrimey) reported@EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.
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Francesca Plimmer (@FranPlimmer) reported@btbusinesscare @WeAreOpenreach please push for a full resolution today. This can’t carry on. 4 weeks is a joke.
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liverpoolsnumber9 (@jorgeosbo) reported@btbusinesscare why do your staff keep lying to me ? Why does it take 5 months to get ecc charges set out. Customer care is disgraceful . How difficult must it be to speak to someone who has authority to tell me what is going on. Answer =impossible