1. Home
  2. Companies
  3. BT (British Telecom)
  4. Southwark, England
BT (British Telecom)

BT (British Telecom) Outage Report in Southwark, Greater London, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Southwark come from postal codes SE16 , SE1 , SE5 , SE1P and SE11 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Southwark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Southwark, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Southwark, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Sutton, Croydon, Hampstead, Newham, Muswell Hill, and Woodford Green.

CityProblem TypeReport Time
London Internet 1 hour ago
Hammersmith Internet 8 hours ago
London Internet 12 hours ago
London Wi-fi 13 hours ago
London Internet 14 hours ago
London Wi-fi 14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • wobblyclark
    Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • Jmaguire2
    Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • 5561CL
    Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • Kurdeck
    Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • silverback1809
    Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • bobmontefusco
    Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • SteffanDutch
    steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • Deano2301
    Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • OhbPark
    ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • AndRaffan
    Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • _gary_white_
    Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • gxyred
    Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • livefr33diehard
    C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • CFCJae_
    J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • CameronScarlett
    𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • HouseArrestFM
    Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • JamieLyons97
    Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • CFCJae_
    J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • MarkPaton84
    Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • Michell32388272
    Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • VikFlair1
    VikP (@VikFlair1) reported

    @bt_uk still no internet, 3 weeks now. Worst service I’ve ever received for anything! Haven’t been able to work for over 2 weeks! Tragic.

  • tedxwilliams999
    Ted Williams (@tedxwilliams999) reported

    @bt_uk really disappointed by the way my 86 year old vulnerable parents have been treated. They phoned up to cancel and it was not made clear to them about the huge cancellation fee. They have been hit with £250 and it’s come as a big shock.

  • PT732
    PT 73 (@PT732) reported

    @btsport need some help with the app!! Can’t log in

  • captaincomplai3
    captaincomplain (@captaincomplai3) reported

    @bt_uk Thanks for your reply. The thing is, I spoke to one of your customer services on this number regarding a billing issue which has now been dealt with. If it wasn’t yourselves I don’t understand how they rectified my issue unless they were BT.

  • workspaceman
    Mark Haynes (@workspaceman) reported

    @bt_uk Not acceptable. Get a manager to call me. It's a really simple task. You have know idea how utterly miffed we are with your rubbish service. Last chance.

  • KittyHumility
    Some sort of cat (@KittyHumility) reported

    @bt_uk Seeing serious increases in pings to sites like google in the Wakefield area currently, multiple issues reported online. We're talking 250+ms ping when the norm is about 19ms. Any updates on what the issue is and when it may be fixed?

  • davidsilkstone
    David Silkstone (@davidsilkstone) reported

    Maybe because you’re now part of @bt_uk what with their “legendary” customer service @EE are falling into the mediocre trap?

  • NagaArchitect
    Śubhanāga (@NagaArchitect) reported

    @btsport hello I am getting an error message: VC011:Sorry, there was a problem playing the content. Please try again. How do I fix this ?

  • Hookademus
    Mark Hook (@Hookademus) reported

    @davidsilkstone @bt_uk @EE Give em a call, never had an issue with EE customer service, Sure, never contacted the over this medium.

  • ItsStxrmyy
    Stxrmyy (@ItsStxrmyy) reported

    @ItsBennjy @bt_uk Mate @SkyUK is **** aswell take 5 working days to do a download and always cuts out and lags its awful internet