1. Home
  2. Companies
  3. BT (British Telecom)
  4. Southwark, England
BT (British Telecom)

BT (British Telecom) Outage Report in Southwark, Greater London, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Southwark come from postal codes SE16 , SE1 , SE5 , SE1P and SE11 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Southwark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Southwark, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Hammersmith, London, Southwark, Brentford, City of London, Romford, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Sutton, and Hampstead.

CityProblem TypeReport Time
Croydon Wi-fi 5 hours ago
Hammersmith Wi-fi 8 hours ago
London Wi-fi 11 hours ago
London Internet 12 hours ago
London Total Blackout 14 hours ago
Southwark Internet 16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • radioheadjen
    Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • jbrittaingeorge
    Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • gains_guru
    sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • EventOCallaghan
    Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • jmc_fire
    James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • bunjlessball
    Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • letter_presser
    Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • 7Ten
    Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • Mr_MartinCalder
    Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • andy_gaffey
    Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • JPaulG
    JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • JamesMorris77
    James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • Bparlma
    Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • garageowns
    Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • ShoulderDocUK
    Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • Maddygoesmad
    Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • jimflit
    James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • chloe_rose812
    Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • Barry2103
    Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • jbrittaingeorge
    Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SamVerissimo
    Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • joannasusskind
    Joanna Susskind (@joannasusskind) reported

    @btbusinesscare I’ve been on WhatsApp for 1 hour now and darent hang up. If it’s not replacing our fibre bb then being charged DOUBLE for just the dongle, no phone line and most basic service is outrageous. I’m also being charged for kit I was told would be FOC!!!!

  • TheMrLoophole
    Nick Freeman (@TheMrLoophole) reported

    Had appalling internet service from @EE for about two months. Despite new router and engineer visit - absolutely useless. Switched to @BTGroup @bt_uk yesterday and game changer. Congratulations to BT and shame on EE.

  • xSapphireBellex
    Sapphire Belle (@xSapphireBellex) reported

    @bt_uk That would be great if I was actually being given accurate information. I’ve apparently missed an engineer appointment today, when the engineer who came yesterday told me they wouldn’t be back out till March. Go to rebook the appointment and nothing til mid-Feb? Not good service

  • InspireEastLanc
    Inspire EastLancs (@InspireEastLanc) reported

    @btbusinesscare Would someone be able to contact me back. We are a substance misuse service in Lancashire wanting to enquire about setting up some of our clients onto your BT Basic packages but wondering if there is a way we can do it and fund it? Please let me know.

  • joannasusskind
    Joanna Susskind (@joannasusskind) reported

    @btbusinesscare I’ve been on the phone for 2 hours. You have my details. I’m not opening another complaint now.

  • mysticmeg_1703
    Meg Haber (@mysticmeg_1703) reported

    @bt_uk No I had done nothing wrong, you had forgot to cancel an add on with our package when we cancelled. The whole error has been on your part not mine.

  • dalboy12
    Darren watson (@dalboy12) reported

    @bt_uk absolute disgrace of a company internet is awful raised a complaint sent 3 separate messages saying I would get called within 5 minutes on each occasion without any calls. Then get an email saying my complaint has been closed. Absolute shower company

  • Hoyle142
    Matt Hoyle (@Hoyle142) reported

    It never gets old when the @bt_uk ad on Youtube that makes a deal of other providers giving poor quality has to stop to buffer and then resume on 144p while on a BT connection.

  • ThePepperPotUK
    Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice