BT (British Telecom)

BT (British Telecom) Outage Report in Southwark, Greater London, England

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The latest reports from users having issues in Southwark come from postal codes SE1, SE16, SE5, SE17, SE15, SE1P and SE11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwark, Greater London, England 12/19/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwark, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Camden Town, Paddington, Ilford, Romford, Southwark, Hackney, City of London, Croydon, Hammersmith, City of Westminster, Newham, Barking, Harrow and Harringay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCamden Town Internet
United KingdomPaddington Internet
United KingdomIlford Internet
United KingdomRomford Internet
United KingdomSouthwark Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it

  • PollyCziok Polly Cziok (@PollyCziok) reported from Hackney, England

    Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

  • 28Zizou Sab (@28Zizou) reported from Merton, England

    @virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.

  • MikeHead8 Mikey Mike Timebomb (@MikeHead8) reported from Swanley, England

    @MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .

  • harberlisalfc lisah1974 (@harberlisalfc) reported from Hackney, England

    @bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way

  • robertwoolley Robert Woolley 🇬🇧🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@robertwoolley) reported from Brentford, England

    It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.

  • bhutch41 Brian Hutchinson (@bhutch41) reported from Lambeth, England

    @bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!

  • dadzoola dadzoola (@dadzoola) reported from Tottenham, England

    @bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.

  • ManUtd_BITW Ray Rajani (@ManUtd_BITW) reported from City of London, England

    @truesricosta @Ossyref @StephMcMahon @WWEUniverse @btsport @btsportwwe @WWE @WWENetwork Sorry i misread this all - i thought the question said live on tv (misread the wwe network bit) and I agree with the last tweet. If anything i wish raw and sd could be on the wwe network quicker (but again tv license issues prevent this)

  • DeanCowcher Dean Cowcher (@DeanCowcher) reported from Crayford, England

    @BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo

  • Matboy_Slim Matt the Cab (@Matboy_Slim) reported from Camberwell, England

    What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE

  • jackbremer UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz

  • CFCJae_ J (@CFCJae_) reported from Bromley, England

    Was getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport

  • MarzennaC Marzenna Czubowicz (@MarzennaC) reported from Brentford, England

    @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

  • martinTayx Martín Pane 🐦 (@martinTayx) reported from Camden Town, England

    @Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈

  • Nitin_s1 Nitin Suriacant (@Nitin_s1) reported from Brentford, England

    @GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it

  • Johnny_Murnane_ Johnny Murnane (@Johnny_Murnane_) reported from Islington, England

    @bt_uk Working now thanks. App on phone, first time customer.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

  • bill_banksy Bill Banks (@bill_banksy) reported from Bromley, England

    @btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • owenmawatkins Owen Watkins (@owenmawatkins) reported

    @virginmedia Noted, thanks. Chat is down and I assume the community forum will be able to give me a price reduction or cancel the service? @bt_uk could you please manage the switch from your end?

  • FlackAlan Alan Flack 💙 (@FlackAlan) reported

    @bt_uk Yes I know, they are fixing it. But it is a continuous circle as they will fix it but not bury it deep enough so will only happen again soon, despite pointing the obvious out. Anything you can do around making the 4g wifi box available to those without fibre?

  • shareyourgold WorkInProgress (@shareyourgold) reported

    @bt_uk what’s going on with service at w1? Barely any signal for the past 30mins at least

  • LeanneSmith29 Leanne Smith (@LeanneSmith29) reported

    @bt_uk I’m still waiting for bt to call me, I’m 100% sure you won’t ring me like you didn’t last time. just bad customer service since I came with you. I need this problem sorting sharp!

  • ChloeRaccoon Chloe Cresswell (@ChloeRaccoon) reported

    @bt_uk Otherwise I can only assume someone is pretending to be BTBusiness, putting your name and URIs and phone numbers on SMSs. I fail to see what they would gain from this of course, given all the contact information on the messages is for BTBusiness.

  • ChloeRaccoon Chloe Cresswell (@ChloeRaccoon) reported

    @bt_uk But don't worry, I'm sure in a few more days you'll SMS my O2 network phone telling me my phone is due for an upgrade, or my contract is running out, and I'll get to put in yet another complaint about where you'll tell me you can't do anything as I'm not your customer.

  • RupertChandler Are you the Farmer? 🤬 白左🇭🇰 (@RupertChandler) reported

    @SkyNews About time @bt_uk lazy shoddy greedy BT pulled its finger out of its hole and actually got fibre to every UK address.. They should have been forced by legislation years ago.. No more of their cities only profit first crap! 1Gbe now!!!!

  • Desmocorsenet Desmocorse (@Desmocorsenet) reported

    @bt_uk Is this what I'm in for ? Had a text to call regarding new connection. Was on hold 20 mins then disconnected. Second time exactly the same. If you don't want my business I'll just ring my other provider and change my mind. Not impressed as a new customer.

  • ChardyAlan theonlyalanchard (@ChardyAlan) reported

    @btsport @btsportfootball I believe the fireworks are in support of a 15 year old manchester lad who plays football locally who was hit by a police car #stockportcounty #WestHam #FACup

  • SimonDenton2 Simon Denton (@SimonDenton2) reported

    @bt_uk you have only partially fixed our fault after 4 engineers visits and our scheduled call from customer service person Sam was not made today. You really don’t care for your customers do you?