BT (British Telecom) Outage Report in Southwark, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Southwark come from postal codes SE1, SE16, SE5, SE15, SE17, SE1P and SE22.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Greater London, Croydon, Hackney, Harringay, Thames Ditton, London, Leatherhead, Southwark, Ealing, City of London, Swanley, Islington, Wandsworth and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Total Blackout | |
| Greater London |
Wi-fi | |
| Croydon |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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ken
(@uk12345) reported
from
Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Anne De'Ath
(@AnneDeAth) reported
from
Harrow Weald, England
@bt_uk Sorry, doesn't work. Text fails to send.
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Prince Kazeem Ogunbambi
(@kazeemogunbambi) reported
from
Dartford, England
@bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .
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ken
(@uk12345) reported
from
Romford, England
@bt_uk So it's not my problem your problem at your problem at your end .
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Le-arn Robertson
(@liamrob21867023) reported
@btsport The online complaints form does not work, how do I submit a complaint?
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MattH
(@matthornby) reported
from
Blackburn, England
@bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday
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Mama of Twins
(@ZBordone) reported
@bt_uk trying to get ahold of you on the phone is just tragic. I’m paying for a service that I cannot utilise. I’m having to use all my phone data. You have failed in providing the service I pay for. I would appreciate someone getting in touch with me.
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Craig Keith
(@Keifski) reported
@bt_uk Are you able to chase it now, please as the estimated fix time has been extended numerous times already? You should have my details in your DMs from the last outage.
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Stefano Barnini
(@StefanoBarnini) reported
@bt_uk @bt_uk Made an Order in August Got confirmed delivery & engineer on my site on 5th Sept. On 5th postponed On the 8th you call to confirm engineer will come on 13th sept This morning sms engineer postponed to 22nd Sept.. @bt_uk is this Professional? to a new customer?
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Rachel Denyer
(@rjdenyer) reported
@bt_uk No. The house is empty and there is not a media service subscription at the property. It is going to be a rental property so the tenant will need to set up a subscription to their chosen provider. As the owner I just want the master socket moving.
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Mark Lisseman
(@LissemanMark) reported
@bt_uk customer service is an absolute joke. Internet has been off one week, three failed engineer appointments, over 10 phone calls and still not fixed. Internal issue with booking appointments also! Appointment cancelled two hours before today and getting fobbed off again!!!
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Alice Fitton
(@fittonalice) reported
@bt_uk I have had to place yet another order which is going to take over two weeks to be set up. I was told I would get a case worker giving me regular updates on this and thus far nobody has given me any updates and it has been a week. Shocking customer service
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Redheadrocker
(@HayleyHalfteck) reported
@bt_uk When I searched on the area service on your website it said no problems in the area?
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Redheadrocker
(@HayleyHalfteck) reported
@bt_uk hi is there a problem with BT my hub has been flashing orange and won’t restart