BT (British Telecom)

BT (British Telecom) Outage Report in Southwark, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Southwark come from postal codes SE1, SE16, SE5, SE1P, SE15 and SE17.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwark, Greater London, England 12/30/2025 09:55

December 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwark, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Hackney, Stanmore, Woodford Green, Southwark, Ilford, City of London, Croydon, Wandsworth, Paddington, Bexleyheath, Waltham Forest, City of Westminster and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • ManUtd_BITW Ray Rajani (@ManUtd_BITW) reported from City of London, England

    @truesricosta @Ossyref @StephMcMahon @WWEUniverse @btsport @btsportwwe @WWE @WWENetwork Sorry i misread this all - i thought the question said live on tv (misread the wwe network bit) and I agree with the last tweet. If anything i wish raw and sd could be on the wwe network quicker (but again tv license issues prevent this)

  • bhutch41 Brian Hutchinson (@bhutch41) reported from Lambeth, England

    @bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!

  • uksov Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • martinTayx Martín Pane 🐦 (@martinTayx) reported from Camden Town, England

    @Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈

  • Johnny_Murnane_ Johnny Murnane (@Johnny_Murnane_) reported from Islington, England

    @bt_uk Working now thanks. App on phone, first time customer.

  • 28Zizou Sab (@28Zizou) reported from Merton, England

    @virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.

  • 1stclasslounge FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • jackbremer UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz

  • CFCJae_ J (@CFCJae_) reported from Bromley, England

    Was getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport

  • Nitin_s1 Nitin Suriacant (@Nitin_s1) reported from Brentford, England

    @GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it

  • Matboy_Slim Matt the Cab (@Matboy_Slim) reported from Camberwell, England

    What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!

  • bill_banksy Bill Banks (@bill_banksy) reported from Bromley, England

    @btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.

  • PollyCziok Polly Cziok (@PollyCziok) reported from Hackney, England

    Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

  • DeanCowcher Dean Cowcher (@DeanCowcher) reported from Crayford, England

    @BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo

  • MarzennaC Marzenna Czubowicz (@MarzennaC) reported from Brentford, England

    @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

  • dadzoola dadzoola (@dadzoola) reported from Tottenham, England

    @bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.

  • MikeHead8 Mikey Mike Timebomb (@MikeHead8) reported from Swanley, England

    @MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .

  • robertwoolley Robert Woolley 🇬🇧🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@robertwoolley) reported from Brentford, England

    It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.

  • harberlisalfc lisah1974 (@harberlisalfc) reported from Hackney, England

    @bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisboyden28 Chris b (@chrisboyden28) reported

    @bt_uk Absolute lies! Our internet has been awful since joining you back in May. Coverage terrible around the house, and the speed is consistently slow. You sent an engineer round, he was also getting terrible speeds. Every time I speak to someone they just try and sell to me... awful

  • sjhammerschmidt S J Hammerschmidt ✋🏿♥️🤚🏻 #StopRacism (@sjhammerschmidt) reported

    @NickAuger88 @A_D_Jones @btsport He’s technically brilliant. But the constant (failed) attempts to be funny have led to me turning down the sound in the past and listening to the radio. Guarantee he and Kay will be doing next weekend’s EMD.

  • HJ_Mason Happy Mason (@HJ_Mason) reported

    @btsport I’ve cancelled my account with you by phone, yet you’re trying to charge me again? I cancelled my account due to your appalling service, yet you’ve failed to cancel it and still want payment. Now you’re trying to charge me extra for your mistake.

  • AnslowPhil phil anslow (@AnslowPhil) reported

    @bt_uk broadband must be the worst in the world how can someone come out to fix it then for two days later not work again 🤔🤔

  • DaveWil82 David Wiley (@DaveWil82) reported

    @bt_uk I've had my broadband cut off at home. Home move pending. I set up moving dates, then changed them when those dates changed. Looks like you've disconnected me on the original date regardless. Can you help get me reconnected asap? My wife needs to work from home.

  • DebraBriggs1963 debra briggs (@DebraBriggs1963) reported

    @bt_uk FIXED NOT! We having been having issues for years & it's never been worse since you kindly sent us a new router for our Fibre Optic Broadband.We are on our 2nd router BTW! 🙄

  • WinstonHill17 Winston Hill (@WinstonHill17) reported

    @bt_uk I’ve no idea? When I call Bt they just say “ oh your signal is fine” would these discs help and is there a charge?

  • Robertson784 Robertson78 (@Robertson784) reported

    @bt_uk Your service is ******* ****. I replied to the dm but they never replied. Absolute shower of shite. #btisshit

  • sean_akers Sean Akers ⚫🇪🇺🇬🇧🏴󠁧󠁢󠁥🎸#REJOIN #3.5% (@sean_akers) reported

    @bt_uk I'm not with BT and I have reliable WiFi not only in every room but also down the bottom of the garden in my garage so you're statement is not strictly true is it.

  • nikki_inthesun Nikki Black (@nikki_inthesun) reported

    @bt_uk you were ever so helpful when I had previous WiFi issues, I'm hoping for more super help. Most of my house now gets satisfactory WiFi coverage. Just 2 bedrooms are still quite poor. I believe you'll kindly supply WiFi extending discs? How is been to claim these? Thankyou