BT (British Telecom)

BT (British Telecom) Outage Report in Southwark, Greater London, England

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The latest reports from users having issues in Southwark come from postal codes SE1, SE16, SE5, SE15, SE17, SE1P and SE22.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwark, Greater London, England 01/16/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwark, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, City of London, Hackney, Hammersmith, Greater London, Harringay, Thames Ditton, Leatherhead, Southwark, Ealing, Swanley, Islington, Wandsworth and Stanmore.

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City Problem Type Report Time
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • MewesRonnie Mewes (@MewesRonnie) reported from Bexleyheath, England

    @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • Scott9M Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • jamesd_27 James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • eodsgn Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LuckyAOS189 Stuart (@LuckyAOS189) reported

    @bt_uk Quick question, is there a UK based TV tech department? It's not a huge problem, however any previous adviser I've spoken to hasn't really understood and just wants to replace the box and I think it's actually more of a software issue than a hardware issue...

  • clivegoodall Clive Goodall (@clivegoodall) reported

    @bt_uk The new BT / Norton security package you have asked customers to change to is not downloadable on to my iPad, using iPadOS 15.2.1, help please!

  • Col_Irrelevant Col_Irrelevant (@Col_Irrelevant) reported

    @bt_uk Been a customer for more years than I care to consider. Move to an area with poor speeds and you drop the ‘extras’ that aren’t the reason I use you!

  • MrLanMan Lance Manasse (@MrLanMan) reported

    @BT_uk, good when things work, terrible when they don't. Still a struggle with the @BTcare team, now chasing up (again) after having not heard from the manager about my complaint, as promised. She was supposed to last Thursday! Losing confidence that they will sort issue.....

  • Clive__Horn Clive (@Clive__Horn) reported

    @bt_uk Another question is, what do you think the impact will be if every service provider puts up their bills by this much? Can you guess what effect this might have on people?

  • Virdeehsv Harvinder Virdee (@Virdeehsv) reported

    @bt_uk There is always someone looking but no results. My tele 02085181347 BT Acc no. LN32187966. Hope you can help. Email CEO no reply

  • CassieAUK Cava (@CassieAUK) reported

    @bt_uk absolutely disgusting service..over charging me by referring my account.. Even though it was payed and you thanked me.. #BTUK theives.. #outragedofdevon

  • ingridthorpe Ingrid Thorpe (@ingridthorpe) reported

    @bt_uk I'm leaving BT. My internet has been down or dropping constantly for days now. Now an important work call was ruined. I've logged faults and engineers just haven't turned up. Poor service all round.

  • Col_Irrelevant Col_Irrelevant (@Col_Irrelevant) reported

    @bt_uk That’s not much help when the piece of cotton to the house gets nowhere close to the speed required to make the price sensible. ‘Unlimited Fibre Essential Plan’ is about all that’s worth having - Hall 3 is another £36 per month!

  • excitedpixels Jeremy Wood (@excitedpixels) reported

    @Ofcom @bt_uk Thanks. I think BT needs to sort out all their issues so will fill this in. :) To be fair the twitter team have been great but we shouldn't have to go through so many people to actually get reliable info. Plus their systems are a bit broken in places.