BT (British Telecom) Outage Report in Southwark, Greater London, England
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The latest reports from users having issues in Southwark come from postal codes SE1, SE16, SE5, SE17, SE1P, SE15 and SE22.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hackney, Swanley, Islington, Wandsworth, Stanmore, Hammersmith, Hampstead, Romford, City of London, Tower Hamlets, Bromley, City of Westminster and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Total Blackout | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| London |
||
| Hackney |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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SALTED CARAMEL 🍫🍯 🇯🇲♑️
(@R_Tillo_x) reported
from
Camberwell, England
@bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies
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Daniel Hirschmann
(@danielhirschman) reported
from
Hackney, England
Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Steve Rowley
(@MidEssexOD) reported
from
Islington, England
@Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.
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peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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MadameCholet
(@PurpleDon1973) reported
from
Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Danny Attle
(@DanfromtheSouth) reported
from
Bromley, England
@btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Steven Chapman
(@DrStevenChapman) reported
from
Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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Louise Brooker
(@EdwynUK) reported
from
Walthamstow, England
@bt_uk is broadband down in Leyton E10? No service and router not responsive
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Walker
(@AGILEartisan) reported
@bt_uk Sure do. Our Fibre 1 “broadband service” has been sporadic at best today. Fairly useless for @netflix viewing
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Dipali
(@Paints_Threads) reported
@bt_uk help for vulnerable elderly neighbor please fault lodged yesterday was promised will be fixed today still pending resolution 01707659173.
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Matt Rogers
(@bliprogers) reported
@bt_uk So here we go again, 3 days with no service, supposed to be called back everyday, no call, 3 hours on phone on Thursday and no one has a clue what's happening. 2nd time this year. Tried calling today, got cut off after 45 minutes as your lines close at 8pm
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James Barnwell
(@jbarnwell3) reported
@btsport my ultimate channel is constantly breaking up and stopping and I have bt broadband. Help!
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Susie Watts
(@susiwatts) reported
@bt_uk Yes someone called at 4pm to say they don’t know why the repair hadn’t been done today as planned and he would call back Monday when he knew what was going on. In the meantime they still have no services and only patchy at best mobile signal. It’s really not good enough!
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(@gkenny95) reported
@bt_uk Hi, I’m having serious issues with my broadband order, having placed the order last week, still not received any confirmation email and despite being assured on the phone the router would arrive today, it hasn’t. I’ve sent a dm, please assist
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Igo Lapa
(@lapa182) reported
@bt_uk Actually maybe you can help me. I was plug-in the smart hub two to get everything set for Monday and I noticed the smart hub can’t find the openreach hub - it keeps flashing purple.
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Tony
(@Tonysmini) reported
@lapa182 @bt_uk That’s normal. Flashing purple is normal if there is no signal coming in. It should go blue when it goes live.
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Laura Ann O' Neill
(@laura__ann_) reported
@bt_uk Yes but they were'nt able to help. I've had to call multiple times and now I won't have broadband till Jan because of mistake on your end
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Andy Kelly
(@AndykRchest) reported
@btsport #DavidGinola Just watched #JeanMarcBosman documentary. Again a great watch from #BTSportFilms . So sad that a footballer who created a pathway & better life 4 future players has been left neglected and a broken man. Surely some recognition is warranted by them.