BT (British Telecom) Outage Report in Southwark, Greater London, England
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The latest reports from users having issues in Southwark come from postal codes SE1, SE16, SE5, SE15, SE17 and SE11.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Muswell Hill, City of London, Camden Town, Newham, Banstead, Purley, Southwark, Islington, Fulham, Harrow, Croydon, Greater London and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Morris Hickey # Stay home, beat Corvid-19 #
(@Morris2906) reported
from
Chigwell, England
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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sharon w
(@SW20cupcakes) reported
@bt_uk We have no phone or internet. Is this a local problem or just us. SW20
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cos
(@SeeBeeOss) reported
@bt_uk Nah I can’t be bothered dealing with the platitudes from your support team. If you couldn’t be bothered to provide me a good service whilst I was paying, what incentive have you got to do so given that I’ve serving my notice period after cancelling?
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Maisie- RIP Robert the allotment cat 🌈
(@maisiethetortie) reported
@bt_uk my internet and landline have been dropping out all evening can you help please?
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Michael Carter
(@Bunchan_Umbers) reported
@bt_uk Our internet, which we need for work, has been down since Tuesday morning (26th) with no clear reason and no indication of likely fix time. Are you able to update me as to what is going on?
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Gregor McIntyre
(@gregormcintyre) reported
@bt_uk Good Morning - hoping you can help. Our entire street suffered a phone/broadband outage yesterday afternoon. Everyone had their connectivity restored last night with the exception of me. My phone line is still completely dead. Please help!!
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Paul Medland
(@Itsonlyme1001) reported
@bt_uk Hi Dee when I try to login it asks for my email address or user name. My email address is a gmail one which it accepts but it doesn't recognise the password when I go to change the password it will recognise the gmail address and it will send a code but it never arrives.
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Aaron
(@Aaron_787) reported
Hey @bt_uk I ordered a new broadband package as a new customer on Monday however haven’t received any equipment yet and my activation date was yesterday. Any ideas??
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Máiréad
(@EvilPeaMia) reported
from
Portadown, Northern Ireland
@bt_uk I had signed up to join BT but cancelled 2 days later. The guy on the phone assured me the engineer had been cancelled but it's 3 weeks later & I'm receiving emails saying an engineer is coming out tomorrow. Your website is awful to find the right contact option. Plz help
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Tony
(@StretfordEndT) reported
4th attempt. Appointment cancelled without informing me again.... Waiting in for @bt_uk to install Internet in new home. 4th day, no engineer. No communication from engineer. So poor. How can a communications firms offer no communication at all? Totally shite.
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Chloe Raccoon
(@ChloeRaccoon) reported
Email today for Mr Chloe, asking me to take part in a survey on behalf of @bt_uk on how we're finding BT Cloud Voice. Few issues, I'm not Mr, and we don't use BT Cloud Voice...