BT (British Telecom)

BT (British Telecom) Outage Report in Southwark, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Southwark come from postal codes SE1, SE5, SE1P, SE16, SE17 and SE15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwark, Greater London, England 02/10/2026 16:35

February 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwark, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Leatherhead, Poplar, City of Westminster, City of London, Thames Ditton, Epsom, Croydon, Southwark, Hackney, Harrow, Sutton, Islington, Wembley and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLeatherhead Internet
United KingdomLondon Internet
United KingdomPoplar Total Blackout
United KingdomCity of Westminster Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    Hi @BTCare, can you please help me activate my btpure card please? Something is not working.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • danialtink Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • DLion1986 DreamLion1986 (@DLion1986) reported from Stratford, England

    @btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!

  • Loft4W Loft4Words (@Loft4W) reported from Camberwell, England

    @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • rprakoso13 Rendy Prakoso (@rprakoso13) reported from Camden Town, England

    @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Camillas_Books Camilla's Bookshop (@Camillas_Books) reported

    @bt_uk @phi_jan Our home internet has been offline for about a month. We have had several automated messages telling us when it would be repaired. It isn't, and you are still charging for your "service". Any plans to fix it?

  • thomkelly_ Thom Kelly (@thomkelly_) reported

    @OpenreachHelp Wow, @bt_uk @OpenreachHelp you have a full house today - is that any good? The DSO needs to contact Aaron Toor with an update on B94 5JU - so your engineer turned up yesterday with no job details, but had traffic mgt, but no cherry picker - how inept! 13 days and this is crap👎👎

  • Bell98 Bell98 (@Bell98) reported

    @bt_uk We're with Virgin and if we got a BT sim it works with EE who don't work here either. Already tried EE. But thanks with your help.

  • fatbadger442 Mark Nixon (@fatbadger442) reported

    @bt_uk We haven't had any landline for weeks. We've reported the fault three times. We have never had so much as a phonecall from anyone. Landline still not working. Any chance that you could actually do something about this?

  • RachelWaite Rachel Waite (@RachelWaite) reported

    @bt_uk A request please to urgently provide a working phone line and broadband service after 2.5 weeks without both, following Storm Eunice. Households of vulnerable people. No mobile reception. Still cut off. No information or help from BT. Disgraceful

  • SueMARKLEY9 Sue MARKLEY (@SueMARKLEY9) reported

    @bt_uk Got no bt tv tonight. Tried all internal connections tried resetting box still comes up saying no signal. Have internet so can watch I PLAYER so must be aerial or transmitter problem. Who can I call for help please.

  • SueMARKLEY9 Sue MARKLEY (@SueMARKLEY9) reported

    @FreeviewAdvice @bt_uk Thanks Dylan, but have found a broken aerial cable, hence the problem. Being fixed today.

  • bobski2410 Bobby Cott (@bobski2410) reported

    @bt_uk Terribly! Issue appears to have been resolved temporarily, internet was on from Saturday afternoon, TV stopped working Sunday, tried to resolved today and now internet is down again, Eng cannot come out until Wed. Internet needed for my business so pretty stressed and annoyed…

  • trippyvickie Vickie (@trippyvickie) reported

    @bt_uk haven’t had internet since 18.2.22- I work from home and have used all my phone data (have mini hub which doesn’t work as we don’t get EE where we are) was told 4 different fix dates, today being the most recent but no one has been

  • MikeBeeson4 Mike Beeson (@MikeBeeson4) reported

    @walkinglamppost @bt_uk Same problem - there needs to be another way to check the internet connection than landline @bt_uk