BT (British Telecom) Outage Report in Southwark, Greater London, England
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The latest reports from users having issues in Southwark come from postal codes SE1, SE16, SE15, SE17, SE5, SE11, SE1P and SE22.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hampstead, London, Hammersmith, City of Westminster, Croydon, Poplar, Brentford, Southwark, Hackney, Newham, Ealing, Paddington, Ilford, Muswell Hill and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Internet | |
| Hammersmith |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Richard
(@sirblackers) reported
from
Walthamstow, England
@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Redpath 🇪🇺🌍🎬🙏❤️❄️
(@CreativeRedpath) reported
and our staff have worked tirelessly to process customer orders. Imagine how disorientating it was to receive, during lockdown, an email from @bt_uk saying 'Another customer has asked to take over the telephone line at your address on 10/12/2020. So we'll end your contract... 2/
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Boab🏴
(@HooverRAD81) reported
@bt_uk I've been without Internet since last night. Is there a problem in Kilsyth, and when should we expect a fix?
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MrBen
(@whoknowssi) reported
So @bt_uk ... is it really acceptable to penalise a customer who has been with BT TV and Fibre Broadband for 7 years, by asking for a £440 cancellation fee when moving house with a temp accommodation gap in between?!? Had no intention of leaving BT, but you’ve forced us out!!!
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Max
(@G_Maxi_73) reported
@bt_uk Our internet is garbage about 2Gb we are with BT £95 per month steer clear
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Lisa
(@Lijoh1) reported
My BT Internet has been hit & miss last few days. I've experienced far more issues since 'upgrading' to the Smart Hub 2 Halo, it isn't as reliable as the old BT Hub yet I'm paying more 😕 @bt_uk #BT
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Craig Partridge
(@CtpUK) reported
@bt_uk @BTCare evening. Home broadband cut out suddenly this evening. Line checks suggest no issues, router making a "clicking" noise every few minutes, constant flashing orange light. Hard reset not fixed. Fear the Smart Hub 2 has given up the ghost.
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Heather Mead
(@paintofheart20) reported
@OpenreachHelp no help forthcoming now 48 hours with no internet and no explanation When I log into @bt_uk account it says engineer visit complete How? No one came #no one called I am none the wiser and to what the issue is I rely on internet for work I’m losing money
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Diana Chrisman
(@diana_chrisman) reported
@OpenreachHelp All your updates have said is that you will update us again in 2 or 3 days. This is all @bt_uk have said. This is the same story every time. You are both blaming each other. And no one has identified the problem to us yet.
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ᒍᗩY ᑕᒪᗩY
(@JayClay71) reported
@bt_uk morning I’m on sky b’band and they are saying there’s a local outage in my area, Ng173gr area. Any ideas as it’s been 24 hours now. Thanks.
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⚔Wandering Dutch🇳🇱 ᚴᚱᛁᛘᚠᚱᚬᛋᛏ
(@Wandering_Dutch) reported
@bt_uk WiFi signal has nothing to do with sustained speeds or ping or packet loss. I could have a solid WiFi connection throughout the home and still have a **** connection. So this advert is utterly useless. And the guarantee is flawed and useless also.