BT (British Telecom) Outage Report in Southwark, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Southwark come from postal codes SE1, SE5, SE16, SE1P, SE17 and SE15.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
Phone (7%)
-
E-mail (6%)
-
Total Blackout (6%)
-
TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Hampstead, City of London, London, Hackney, Islington, Ealing, Southwark, Ilford, Paddington, City of Westminster, Croydon, Waltham Forest, Sutton and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hampstead |
Internet | |
| City of London |
||
| London |
Internet | |
| London |
Wi-fi | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
-
Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
-
DreamLion1986
(@DLion1986) reported
from
Stratford, England
@btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!
-
Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
-
Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
-
Fran Ross
(@FranRoss9) reported
from
Romford, England
@bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.
-
Nesli Shafak
(@NesliShafak) reported
from
Hammersmith, England
whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
-
Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
-
Teena Antoniou
(@teenaantoniou) reported
from
Walthamstow, England
Hi @BTCare, can you please help me activate my btpure card please? Something is not working.
-
Rendy Prakoso
(@rprakoso13) reported
from
Camden Town, England
@bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers
-
Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.
-
🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
-
Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
-
Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️
(@LexiJane_x) reported
from
Eynsford, England
@btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?
-
Adama Traores not that hench pal
(@adama_not) reported
from
Wandsworth, England
@bt_uk can you please help me kick off is in 30 mins
-
Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .
-
Loft4Words
(@Loft4W) reported
from
Camberwell, England
@OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind
-
Danielle Altink
(@danialtink) reported
from
Camberwell, England
@bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh
-
COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
-
Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
ItsWardyBoi
(@ItsWardyBoi) reported
@bt_uk Been told to wait until Monday at the earliest by one of your advisors, for the service to be re-ordered back to BT. The takeover has gone to EE, and I know this person(I know you are the same company). Can this account be switched to mine?
-
jiraiya
(@jiraiya642) reported
@bt_uk Why is there no way to watch PPV in the app? You charge £25 a month and can’t do basic ****
-
Mel McGill 🏴 🧡🖤
(@Scotmel) reported
Sit and wait for this engineer. 2 days @bt_uk you are meant to fix a fault. We live in a city where I can't access your free WiFi!! We have no outside aerial which when @EE sold it to us said not a problem you won't need one! I have a 10 year old who needs to do school work and
-
Rolo Tamasi
(@Rolo_Tamasi) reported
@bt_uk When will you come and take your overhead copper wire coming into my house down? I've not been a BT customer for 5 years and it's unused.
-
Tigershout
(@Tigershout2) reported
@bt_uk I've reached out. Internet down again today :(
-
Gary Mackenzie
(@harlequin_1963) reported
@bt_uk Suddenly after 30 minutes on hold and a chat with a real human, Openreach admit it was a major outage on multiple properties and that we will have it fixed by ......... 26th October. 9 days to fix an exchange only set of cables
-
Faye
(@Fayemusnus1) reported
@bt_uk @WeAreOpenreach She said there was a 4-5 minute wait time to get through to @WeAreOpenreach. It’s now an hour later and no-one has bothered to recontact me with what’s going on. You have my mobile no., you have my email, you could reply via Twitter. But no. Silence again. Ignoring issues again.
-
Andy Osira 🇺🇦
(@AndyOsira) reported
@BTCare curious as to why, now we are out of the cancellation period for a new connection 🧐🤨🤔, the Internet keeps going down? Total #fail. Avoid BT
-
ItsWardyBoi
(@ItsWardyBoi) reported
@bt_uk Ok no problem, how do I go about getting compensation considering this shouldn't have happened in the first place, considering I gave you guys plenty of the time to cancel the takeover?
-
raghu
(@veeruveer) reported
@bt_uk shocking service. 3 days without Wi-Fi! No proper communication but false text saying everything is fixed and then 10 minutes later another text saying eng are working on issues. Still no resolution (Swindon). #poorcustomerservice #poorservice