BT (British Telecom)

BT (British Telecom) Outage Report in Southwark, Greater London, England

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The latest reports from users having issues in Southwark come from postal codes SE1, SE15, SE16, SE5, SE17 and SE11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwark, Greater London, England 12/05/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwark, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Newham, Banstead, Purley, Camden Town, City of London, Hammersmith, Southwark, Islington, Fulham, Harrow, Croydon, Greater London, Hackney and Bromley.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomNewham Internet
United KingdomLondon Internet
United KingdomBanstead Phone
United KingdomPurley Phone
United KingdomCamden Town Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • KristinaWallen Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • anton_georgiou Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Haylz_H22 Hayley (@Haylz_H22) reported

    @bt_uk nothing like BT cancelling your internet when you never asked for that to happen, serious breach of GDPR and no prioritisation from them to get you reconnected. Really not good enough when you work from home and need the internet

  • _vectorize_ vectorize💙 (@_vectorize_) reported

    @bt_uk @artsmithdrums Ah yes, a 14.4% increase in one year is very reasonable and will definitely yield a commensurate increase in service, won't it ClaireC. Mine has gone up by £20 a month btw, what a joke.

  • andyweller66 Andy Weller (@andyweller66) reported

    @bt_uk what an absolute joke BT are. Ongoing problems since November, promised repairs, promised engineers, promised appointments and guess what….. NOTHING. Today is the third time I have taken time off work for a BT appointment and no one shows up. 😡😡😡

  • theGentryPNE #RidsFAIL OUT (@theGentryPNE) reported

    Pay more than any other country in the world for @SkySportsPL, @btsport and @PrimeVideo and can’t watch top of the #EPL midweek - Arsenal not on tv. Can’t wait to cancel this **** 🖕 #ARSEVE #PremierLeague

  • andyweller66 Andy Weller (@andyweller66) reported

    @bt_uk Unfortunately I cannot have anymore days off work for @bt_uk to let me down. Absolutely useless service around. Incompetence isn’t a strong enough word to use.

  • akuawood Sheabutter Cottage® (@akuawood) reported

    @bt_uk I am very frustrated with your service. Engineer booked for Monday 27th February never turned up. Technician book for a call on Tuesday never phoned!!!

  • kempy79 Kempy79 (@kempy79) reported

    @bt_uk @artsmithdrums 14.3% increase is disgraceful and thankfully less than 12 months and I’ll be moving as like this customer it won’t be forgotten.

  • AJArgg Peter Robin (@AJArgg) reported

    @bt_uk I just checked and can get Vodafone full fibre 900 for over £30 a month less than I'm now paying from April. Counting down the days till my contract ends.

  • philboze PhilW (@philboze) reported

    @BTCare we have “unbreakable” broadband - yet our router has been up and down all afternoon and the EE 4G is not doing its job. 🤬

  • Missposition_ Nixx (@Missposition_) reported

    Especially when your internet service is spotty at best and drops out constantly, offering zero stability. But I guess you're getting paid so that doesn't matter huh @bt_uk