BT (British Telecom)

BT (British Telecom) Outage Report in Southwark, Greater London, England

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The latest reports from users having issues in Southwark come from postal codes SE1, SE16, SE5, SE11 and SE17.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwark, Greater London, England 03/21/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwark, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, City of Westminster, Harringay, Paddington, Wembley, Greater London, Hackney, Hammersmith, Romford, Wandsworth, Southwark, Camden Town, Sutton and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCity of London Wi-fi
United KingdomLondon Internet
United KingdomCity of Westminster Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

  • BabumiahMiah Tafazzul Miah (@BabumiahMiah) reported from Poplar, England

    @btsport your app doesn’t have the option to chrome cast the games, can you fix it please

  • millykr Milly Kenny-Ryder (@millykr) reported from Camberwell, England

    @bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.

  • dankell Dan Kelly (@dankell) reported from Camden Town, England

    So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

  • 1stclasslounge FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • Grace_KIS Grace Graham MSc (@Grace_KIS) reported from Hackney, England

    Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety

  • Henrysaidit24 ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported from Poplar, England

    @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State

  • Mike_E_Neale Mike Neale (@Mike_E_Neale) reported from Harrow Weald, England

    Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • awmackenzie Andrew Mackenzie (@awmackenzie) reported from Bromley, England

    So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • AnnieBabes Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • tomwestwater Tom Westwater (@tomwestwater) reported from Kensington, England

    @bt_uk No given up- only 5 month left with BT so not a problem

  • _becki_d 🤫 (@_becki_d) reported from Croydon, England

    @bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • That_Guy_Kai_29 JT 💙💙 (@That_Guy_Kai_29) reported

    What is it with @btsport calling Mendy “Monday”? Im watching @ChampionsLeague magazine and the Mendy for @realmadrid is giving an interview and they calling him Mondy too? Like WTF CAN SOMEONE PLEASE EXPLAIN WHY? #ChampionsLeague

  • Mike_3266 Mike Sinclair (@Mike_3266) reported

    @bt_uk Hi, I've had a complaint open for almost 2 weeks now with no contact. This isn't acceptable at all but I'm not surprised, customer service is dreadful. Please can you resolve ASAP

  • Jamesewen10 James Ewen (@Jamesewen10) reported

    @bt_uk our landline and broadband have been down since 15th February, estimate for repair was initially 18th Feb, has moved out a day at a time since - track fault now says you'll aim to fix by 26th Feb but I now have no confidence in this. No one from @OpenreachHelp has visited.

  • JackKitchen4 jk (@JackKitchen4) reported

    The 8th time in a month @bt_uk Internet is down, how much am I paying for this alongside bt sport? Ridiculous #se22 #Dulwich #internetdown

  • ItsClem Tom C (@ItsClem) reported

    @bt_uk BT Sport on Xbox fails and is poor quality regardless of who supplies my broadband. It’s a 4K device.. I get pixels the size of fists.

  • matt_harris95 Matt Harris (@matt_harris95) reported

    @bt_uk Hi Neil yes I have, I was under the impression the hybrid can connect to the mobile network straight away though based on an email I got from BT

  • joeykiddles95 joeykiddles95 (@joeykiddles95) reported

    @bt_uk No I've not had it sorted it seems to be this way permanently, I have crowd noise on BT sport but not on sky sports. We are BT TV customers so is it a BT issue using sky sports through now TV?

  • scallyjosh EmmsyLouise (@scallyjosh) reported

    @bt_uk joined BT Saturday after 19 years with Virgin, delivery sent to wrong address Tuesday, spent half an hour talking to them to sort out and just received email confirmation replacement parcel also being sent to same address, can’t get through on phone, chat say can’t help

  • clintonlouise Louise (@clintonlouise) reported

    @bt_uk Yes still having issues

  • LukeKnight97 Luke (@LukeKnight97) reported

    @bt_uk Hi, We had now Tv which we paid directly to them but we recently upgraded the BT TV package which included Now TV and you took over the Now TV account but we are still paying directly to now tv and bt? How do I cancel the original now tv pass ?