BT (British Telecom) outages and service status in Southwark, England
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Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Southwark, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 9, 10:57 PM GMT+1.
- Internet (63%)
- Wi-fi (15%)
- Total Blackout (10%)
- E-mail (7%)
- Phone (4%)
- TV (0%)
The latest reports from users having issues in Southwark come from postal codes SE1 , SE16 , SE5 and SE17 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Southwark, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Southwark, England
The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, London, Southwark, Poplar, City of London, Westminster Abbey, Lambeth, Lewisham, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Internet | 19 hours ago |
|
London
|
Wi-fi | 20 hours ago |
|
London
|
Internet | 1 day ago |
|
London
|
Internet | 1 day ago |
|
London
|
Internet | 2 days ago |
|
London
|
Internet | 2 days ago |
Nearby cities with recent reports
41 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Martin Warner (@mwarn73) reported from Poplar, England@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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talie (@TalieDelemere) reported from London, England@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Fr Hugo Adán (@FrHadan) reported from Camberwell, England@bt_uk me bt WiFi has been down for the last six hours!
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Martin Warner (@mwarn73) reported from Poplar, EnglandFunny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔
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Jane Tippett (@Janietip) reported from Camberwell, England@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
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Martin Warner (@mwarn73) reported from Poplar, EnglandSo in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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MISS OLUBUNMI (@adekoya_k) reported from London, England@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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mike mulvihill (@mikemulvihill1) reported from London, EnglandLove how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019
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Danielle Altink (@danialtink) reported from Camberwell, England@bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh
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Ollie Geale (@OllieGeale) reported from Camberwell, England@BenGilby1 @btsport He has the worst haircut too.
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Richard Easton (@dickster0103) reported from Camberwell, England@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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Antonia (@Flaminhaystack) reported from London, England@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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kanish official (@kanishofficial) reported from Camberwell, England@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
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Dhammadinna (@Dhammadinna) reported from Poplar, England@bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.
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Paul Kellaway (@pkllwy) reported from Poplar, England@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
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Caz ☺🏴 (@caz_08) reported from London, England@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Daniel Fellows (@danfellows) reported from Camberwell, EnglandHey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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R4T3D_R7 (@R4T3D_R7) reported from Poplar, England@Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis
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Emily Ray (@emilyraylondon) reported from London, England@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Alan Burkitt-Gray (@alanburkittgray) reported from London, England@bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ann Merrigan (@MerriganAnn) reported@bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago
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Clive MacDonald (@clivemacd) reported@bt_uk The login process to my BT account this morning was a bad experience. 20 minutes to log in going round and round with the same security questions.
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Tommy (@leopardtommy) reported@bt_uk hi BT, I’m still awaiting a response re: my complaint. This is nearly two weeks on and you’ve done roughly NOTHING to connect me to your network.
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Lizzie 🏴🇬🇧🌹 (@Dizzylizzie19) reported@AliIndge @bt_uk Hi, I've tried again but was told it could be up to 10 days to fix
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Tru Benjamin (@TruTruThinks) reported@WeAreOpenreach @btbusinesscare @BTBusiness appalling breach of service. 4 dates have now passed where we were told broadband would be fixed. BT seem to think this is acceptable as 'it's subject to change' How are we supposed to run a business with no comms!! 4 weeks & counting
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Nikki Anderson (@NikkiOsbor4715) reported@bt_uk When are you going to sort out the problems you have. I CANNOT log into my account have not been able to for two days now. What the heck is going on. Awful company, need to get rid of you. Shame really I have internet, phone and 4 mobile phones all going. Had enough😡
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redginger44 (@redginger44) reported@bt_uk I have raised a complaint and you already wish to close it I can’t access my account and realise I am paying more for BT sport I don’t have the time to make phone calls and clearly I am not valued as a long standing customer I left EE for same reason.
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Tubularswells (@Tubularswells) reported@bt_uk @OpenreachHelp unacceptable 7+ day broadband outage. Newborn at home, baby monitor offline, clear vulnerability risk. Already diagnosed fault. Need urgent escalation, 4G backup and review for full fibre upgrade. Considering switching provider.
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Adam Darke (@adarkelimited) reported@bt_uk you’ll be hard pushed to find a worse company than these guys in the UK. Appalling customer service, terrible turnaround times for installing, hopeless comms, mistakes everywhere and you always end up carrying the stress and cost. Go with anyone else.
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Ann Merrigan (@MerriganAnn) reported@bt_uk Phoned to cancel BT TVpackage, had ONE box since 2018. Guy said to send back TWO! I explained I don’t have two, he said I was complicating things and to phone when I get the pack to return them. Your website says it doesn’t need returned as had it since 2018???? Clarify??