BT (British Telecom) outages and service status in Southwark, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwark, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, City of Westminster, Poplar, City of London, Westminster Abbey, Lambeth, Lewisham, and Tower Hamlets.

City	Problem Type	Report Time
London	Wi-fi	12 hours ago
London	Wi-fi	14 hours ago
Southwark	Internet	16 hours ago
London	Total Blackout	18 hours ago
Southwark	Total Blackout	20 hours ago
London	Internet	20 hours ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 10 minutes ago from Camberwell, England

  @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

• 
  Wayne Lloyd (@wayneos) reported 15 minutes ago from Poplar, England

  The biggest problem at United are the Glazers and their puppet Woodward. If they cared as much about the team as they did getting the crest on tractors and mattresses things would be a lot better at @ManUtd #PLtonight @btsport

• 
  paulusthewoodgnome (@woodgnomology) reported 17 minutes ago from Poplar, England

  @BigBlueDave @bt_uk @btsport @btsportfootball @YouTube Similar speeds, similar problem. Switched router off/on and it's much improved. Albeit, dropping out periodically for a couple of seconds. Only a problem on Smart TV YouTube app. No streaming issues via PC.

• 
  Jane Tippett (@Janietip) reported 21 minutes ago from Camberwell, England

  @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

• 
  Marv- So Real Sounds (@MarvManPro) reported 25 minutes ago from Poplar, England

  @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

• 
  Daniel Fellows (@danfellows) reported 27 minutes ago from Camberwell, England

  Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

• 
  Dhammadinna (@Dhammadinna) reported 27 minutes ago from Poplar, England

  @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

• 
  Paul Kellaway (@pkllwy) reported 30 minutes ago from Poplar, England

  Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

• 
  Fatma (@Fatma0593) reported 30 minutes ago from Poplar, England

  @GaryLineker @btsport @SpursOfficial @AFCAjax But BT Sport is awful!

• 
  ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported 33 minutes ago from Poplar, England

  @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

• 
  Maddy Goes Mad (@Maddygoesmad) reported 41 minutes ago from Poplar, England

  @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

• 
  Rahel Bailie (@rahelab) reported 41 minutes ago from Camberwell, England

  @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

• 
  Ryan Heatly (@RyanHeatly) reported 41 minutes ago from City of London, England

  @lee4ord @btsport @SkySports Not a bad shout

• 
  kanish official (@kanishofficial) reported 41 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Joe (@joemjeffrey) reported 42 minutes ago from London, England

  .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

• 
  peter gardner (@petergardner50) reported 46 minutes ago from London, England

  @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

• 
  Martin Warner (@mwarn73) reported 46 minutes ago from Poplar, England

  @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

• 
  Milly Kenny-Ryder (@millykr) reported 50 minutes ago from Camberwell, England

  @bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.

• 
  Richard Foster (@richardfoster1) reported 52 minutes ago from London, England

  @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

• 
  Ororo Munroe (@justcryhavoc) reported 59 minutes ago from London, England

  @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bazzer (@thematrixzion) reported 2 minutes ago

  The @bt_uk app is a load of crap it updates you can’t use it even to turn my kids Wi-Fi back on

• 
  Lee Williams (@LeeWilliams154) reported 3 minutes ago

  @bt_uk I cannot find the option for online chat, I am disabled and need a reliable land land service, I use Starlink as my Internet provider.

• 
  ems7 (@ems7) reported 6 minutes ago

  @bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page won’t put me through. Live chat can’t help. I’ve already escalated the complaint.

• 
  Adam Darke (@adarkelimited) reported 8 minutes ago

  Another 3 hours on phone to @bt_uk today. Still unresolved, still no call back from manager, still no email as promised from bosses. Comfortably the worst customer service in the UK.

• 
  fuey (@hongkongfu3y) reported 11 minutes ago

  @bt_uk Ah ok thanks. I did try that and got pushed to an online help which wasn’t appropriate for my query. Will try again

• 
  Jon Chadwick (@JonD_Chadwick) reported 11 minutes ago

  @bt_uk BT email not working. Two phone calls, two completely different answers. Still not working

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 12 minutes ago

  @brian_mcbride1 @bt_uk That's similar experience to my 90 year old mother's complaint about digital switchover and contract renewal. Sent a complaint letter to BT plc, PO Box 334, Sheffield, S98 1BT and received a text a couple of weeks later saying the complaint had been closed but with no resolution.

• 
  Philip Aggrey (@Felipe_Grey95) reported 16 minutes ago

  Hello @bt_uk and @skyuk your service really sucks. Why is it taking 30 mins to download ‘Prisoner’ when I have Halo 3 that I am paying loads of money for each month? You are pathetic 😡😡😡🤬🤬🤬

• 
  Trevor Chenery (@Krisp06) reported 16 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  Kenta (@nemurikyosirou) reported 17 minutes ago

  Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is