BT (British Telecom)

BT (British Telecom) Outage Report in Southwark, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Southwark come from postal codes SE1, SE16, SE5, SE17, SE1P, SE15 and SE22.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwark, Greater London, England 01/30/2026 19:10

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwark, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Ilford, Croydon, Southwark, Hackney, City of Westminster, Dartford, Paddington, Chingford, Camden Town, Tower Hamlets, Wandsworth, Wembley, Islington and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • DaveOCarroll Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • rob_fisher_efc Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Robwhitt07 Rob Whittington (@Robwhitt07) reported

    @bt_uk hi been trying to contact someone to speak to about possibly becoming a customer of yours but can’t find a number anywhere to speak to someone about being a new customer only existing customer?

  • marcusmark2019 marcus (@marcusmark2019) reported

    @bt_uk to be honest.. im pretty sure most ppl on here dont give a **** about ukraine and calls to them....maybe concentrate all the effort on that **** and put it into better service and making sure ppls orders are done on time

  • Carras1982 Caroline Hutt (@Carras1982) reported

    @bt_uk your nuisance line doesn't work. If you select 'option 2' the line goes dead....not great #CustomerService

  • bamsters3 jajabinxs (3,3) (@bamsters3) reported

    @bt_uk is there a problem with mobile service?

  • Danniicourier Dannii (@Danniicourier) reported

    According to @bt_uk my phone had ext damage which killed the warranty for a problem fix. My phone was perfect, straight into a phone case the day I got it. Apparently my sim tray is damaged. The SIM tray that has been used once to put the SIM in, once to take it out for repair.

  • biggrahame Grahame Horne (@biggrahame) reported

    @bt_uk Furious with how I am being treated as a “loyal Customer” for countless years, had my reminder that my 2 year contract was about to end and that my plan would be increasing should I renew, I called to discuss only to be encouraged to leave ! Shocking

  • clarkee94 Sam 🥪 (@clarkee94) reported

    @bt_uk We had a verbal confirm by a shop attendee that delivery was 13.04 and activation was 15.04 - I had a text this morning confirming activation on 25.04! I called a few times and nobody could help or expedite it so we’re forced to wait 🤷🏼

  • JP_King_ Justin King (@JP_King_) reported

    @bt_uk Unfortunately there is nothing that can be done as the BT internet is reliant on old fashioned copper cable from an FTC about a mile away. We are disappointed that over the last 5 years, the down and up speeds have been less than the contracted values.

  • markwooltorton mark wooltorton (@markwooltorton) reported

    @bt_uk Well you tell me to contact talk talk, they tell me to contact open reach, .how about if I get a news crew here and I use my chain saw to cut down telephone pole, All I wanted was my phone line unlinked and satellite dish moved back which was nudged by quincy engineer

  • subadeepak Subadeepak Ilangovan (@subadeepak) reported

    @bt_uk I agreed with you not to cease and transfer my broadband and yet you have discontinued my services from midnight. You customer care says I have to make a new order and wait for 2-3 weeks. This is appalling - I have been with you for 2 years, have a working port & equipment