BT (British Telecom)

BT (British Telecom) Outage Report in Southwark, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Southwark come from postal codes SE1, SE1P, SE17 and SE5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwark, Greater London, England 08/13/2025 17:50

August 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwark, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Belsize Park, Holborn, Mitcham, Croydon, Hampstead, Poplar, Leyton, Dagenham, Ealing, City of Westminster, Tower Hamlets, Harringay and Bermondsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomTower Hamlets Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomBelsize Park Internet
United KingdomLondon Internet
United KingdomHolborn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • DaveOCarroll Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • rob_fisher_efc Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TimKnowd TℹⓂ (@TimKnowd) reported

    @btsport honestly what ******** are you thinking having Paul Dempsey as the host of boxing the man is absolute shite, he don't know what he's talking about. And his hair is pathetic. Sort it out. **** him off.

  • mann_georgia georgia mann (@mann_georgia) reported

    @btsport paid for the Fury vs Paul fight and it’s making me pay again right before it starts #btsport #complaint

  • Maddie_maexo 𝕸𝖆𝖉𝖉𝖎𝖊 🤍 (@Maddie_maexo) reported

    @hollyvlogs @btsport We’ve had the same problem! We’ve had to re pay for it 3 times as it keeps kicking us out

  • violetgrimm4 Monica (@violetgrimm4) reported

    @btsport absolutely disgusting you took £20 for a boxing match you cut me off before the fight leave me on hold and give no solution. I want my money back. Awful.

  • DavidRiga316 David rigby (@DavidRiga316) reported

    He cant lose can he #JakepaulTommyFury @btsport please Tommy shut this down

  • charlesjacowell Charles Freedman-Cowell (@charlesjacowell) reported

    @btsport could someone help me, I’ve been made to pay for the Paul Fury fight twice. Randomly got kicked off and asked to paid for it again. Thanks

  • HypnoGorilla HypnoGorilla (@HypnoGorilla) reported

    @btsport I have paid 4 times to watch the fight now and it keeps kicking me out wtf?????

  • EmjayTheJoker Emma ♻️🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🌍✌️🏳️‍🌈 (@EmjayTheJoker) reported

    @btsport worst customer service live chat in history absolute disgrace.

  • aarxn_aaron Aaron💫 (@aarxn_aaron) reported

    @btsport @BTSportBoxing Sort out this refund for everyone that’s been kicked off the stream at the end of the co main event and not being able to go back on the stream without another payment. Terrible service 😡🤬

  • elliesmith291 ellie (@elliesmith291) reported

    @BTSportBoxing @btsport still waiting for you to fix the stream you have kicked me out of after taking my money