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BT (British Telecom)

BT (British Telecom) outages and service status in Southwark, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 5 outage signals in the last 24 hours around Southwark, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 24, 9:45 AM GMT+1.
  • 56% Internet (56%)
  • 15% Wi-fi (15%)
  • 14% Total Blackout (14%)
  • 8% E-mail (8%)
  • 7% Phone (7%)
  • 0% TV (0%)

The latest reports from users having issues in Southwark come from postal codes SE16 , SE1P , SE5 and SE1 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Southwark, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, City of London, Southwark, Poplar, Westminster Abbey, Lambeth, Lewisham, and Tower Hamlets.

CityProblem TypeReport Time
London Phone 47 minutes ago
City of Westminster Internet 10 hours ago
City of London TV 14 hours ago
London Internet 14 hours ago
London Wi-fi 23 hours ago
London Internet 1 day ago

Nearby cities with recent reports

London

29 recent signals

47 minutes ago
City of Westminster

6 recent signals

10 hours ago
City of London

2 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • Dhammadinna
    Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

  • whitedan2001
    Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • kanishofficial
    kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • petergardner50
    peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • caz_08
    Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • CasanovaThePlug
    Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • SimonMonger
    Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • rahelab
    Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • TalieDelemere
    talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • justcryhavoc
    Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • mwarn73
    Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • BabumiahMiah
    Tafazzul Miah (@BabumiahMiah) reported from Poplar, England

    @btsport your app doesn’t have the option to chrome cast the games, can you fix it please

  • Flaminhaystack
    Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • MarvManPro
    Marv- So Real Sounds (@MarvManPro) reported from Poplar, England

    @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

  • NicoSCMP
    Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • HouseArrestFM
    Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • RobVary
    Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • Janietip
    Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • profmyster21
    Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • RickiKenny
    ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    if we recruit potch in the summer . wrong decison for me . without his key players . he isnt that great . last 3 games have been awful . keep #olegunnarsolskjaer @ManUtd #FACup @btsport @SkySportsNews

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • puddles46
    uılʞuɐɹℲ (@puddles46) reported

    @bt_uk I have genuinely had enough of your service now. Expecting a £96 refund but instead for the 4th month in a row after I left you have billed me again. This time it's now apparently overdue. This is genuinely unbelievable

  • Dizzylizzie19
    Lizzie 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌹 (@Dizzylizzie19) reported

    @bt_uk Very frustrated that your new 2 step security verification is not working and apparently many cannot access their accounts. Please fix asap

  • Alec0475
    AlecH (@Alec0475) reported

    @bt_uk Good afternoon. Am having problems with my router. Can you help please?

  • ae_parry
    AP Rhondda (@ae_parry) reported

    @btbusinesscare @ofcom You can't even complain because they will always say that BT have not had enough chance to fix things. 2 years of bills messed up and now I have moved on to a better company I am struggling to even do that.

  • DrCEJohnston
    Dr Craig Johnston (@DrCEJohnston) reported

    @bt_uk just moved in to a property which you assured us had broadband - it doesn't. An engineer can't come out until the 7th. So, a week with no Internet or TV. Complaint incoming

  • imbukhtiar
    Bukhtiar shah (@imbukhtiar) reported

    @bt_uk @BT_UK unacceptable service. You sent my business equipment to the WRONG address (Ripley instead of Neasden). My shop is OPEN and I cannot operate.Also being wrongly charged for TWO services when I only have ONE. It's impacting my business. Fix billing & resend equipment.

  • AlcazarTM
    Alcazar (@AlcazarTM) reported

    @bt_uk sort your **** internet out ffs

  • ae_parry
    AP Rhondda (@ae_parry) reported

    @btbusinesscare Another week and another attempt to get BT issues sorted. Just absolutely incapable. Everything has to be done Chat. I am sure I wil gte an agent within the next hour who will be absolutely useless and just fob me off again.

  • 6igantuar
    6igantuar (@6igantuar) reported

    I'm with BT, through them I get EE, so I can use TNT Sports, which I have to use Discovery+ to watch, and now they're saying I need an HBOMax account, but when I go to login they don't recognise my email, so I can't watch any sports that I've paid for. @bt_uk @EE @discoveryplus

  • stratfordmark
    mark stratford (@stratfordmark) reported

    @bt_uk Ok but as a customer that's been highly inconvenienced by @BT why dont you call me or send an email to me and we can discuss compensation? Why is it up to me to do the legwork?