BT (British Telecom)

BT (British Telecom) Outage Report in Southwark, Greater London, England

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The latest reports from users having issues in Southwark come from postal codes SE1, SE16, SE5, SE15, SE17, SE1P and SE22.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwark, Greater London, England 01/22/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwark, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Islington, Paddington, Croydon, Southwark, Camden Town, City of Westminster, Hampstead, Romford, City of London, Wandsworth, Edgware, Bexleyheath and Wembley.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomPaddington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • Pegers Gustav Pegers (@Pegers) reported from Wandsworth, England

    @RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • Belger91 Tom Belger (@Belger91) reported from Wandsworth, England

    Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal

  • katynaomi56 Katy Johnston (@katynaomi56) reported from Wandsworth, England

    @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

  • JessePeacock Jesse Peacock (@JessePeacock) reported from Lambeth, England

    @bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩

  • maxsammarco Max Sammarco (@maxsammarco) reported from Lambeth, England

    @btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.

  • JessicaWoodley Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!

  • DiegoSemerene Diego Semerene (@DiegoSemerene) reported from Hammersmith, England

    Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @btsport @WWEUK Awful decision!!!

  • krissbaird Kriss Baird (@krissbaird) reported from Islington, England

    @btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers

  • AAronJoey Aaron (@AAronJoey) reported from Camden Town, England

    @Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors

  • hairy_chef pmolloy (@hairy_chef) reported from Bromley, England

    @bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.

  • westheweasel Russell Kelly (@westheweasel) reported from Islington, England

    @wobblyclark @btsport Game was shit too

  • JessicaWoodley Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT

  • emmasleon Emma Leon (@emmasleon) reported from Lambeth, England

    @bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude

  • keithy1317 Keith (@keithy1317) reported from Brentford, England

    @UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • BanquetRecords Banquet Records (@BanquetRecords) reported from Kingston upon Thames, England

    it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb

  • theremaybebugs Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • c2chiropractic c2chiropractic (@c2chiropractic) reported from Merton, England

    @bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulMattyCurrie Matty Currie (@PaulMattyCurrie) reported

    A TV subscription related issue folks...Recently added @btsport to Virgin TV. Can I download the BT Sports App and watch Live TV now? Niktha on Virgin chat insists I can but based on her responses I have reason to believe she might be high.

  • madcow19703 faye lawton (@madcow19703) reported

    @bt_uk This was never mentioned or agreed. We are fighting to have our old number as all of our customers over the last 20 years of trading have our number 01302 302302. BT have put this number up into ‘the cloud’ and have lost it.

  • toilet101 Daniel Robin (@toilet101) reported

    @virginmedia your customer service agent today actually advised me to stay with @bt_uk and not to move to Virgin. He refused to take my complaint and hung up on me. I am going to leave reviews everywhere. I'd like a call back today please.

  • Kathrynwood7 Kathryn (@Kathrynwood7) reported

    @btbusinesscare Trying but struggling to log the fault to get engineer out as you have deleted our account information. Was confirmed in July at last fault report that it was your end and you would sort it out but obviously not done that as problems again!

  • HelenMaryPike #NotInMyName 🐟💃🐈😷❄️ (@HelenMaryPike) reported

    Oh, I'm sorry, @BTCare , is providing the service you're paid for too much of a stretch...yet again?

  • darnp77 Hi! (@darnp77) reported

    @bt_uk Hi Jordan, to be honest, the steps didn’t really make a difference. The internet is still pretty slow when trying to use more than one device connected to the WiFi

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • madcow19703 faye lawton (@madcow19703) reported

    @bt_uk 🚨🚨Urgent help needed please!!! 🚨🚨 We feel we need to update everybody as this has gone on far too long. We are still having issues with BT. They had convinced us to changing our contract to a new one and in the process of this they have decided to issue us a new phone number.

  • DeludedDandy Deluded Dandy (@DeludedDandy) reported

    @mccallud @BTCare Google too see if the there is an issue in your area. Should show a live map

  • Virago_H Harpy (@Virago_H) reported

    @bt_uk Ill DM. I take it from this an update is available but hasn’t been shared? Im not necessarily going to be keen on being called to be told BT still have no idea when they’ll be able to provide a service. And no reason for not providing it already.