BT (British Telecom)

BT (British Telecom) Outage Report in Southwark, Greater London, England

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The latest reports from users having issues in Southwark come from postal codes SE1, SE16, SE17, SE5, SE15, SE1P and SE22.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwark, Greater London, England 01/25/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwark, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Wembley, Paddington, Ilford, Southwark, Hackney, Ealing, Hampstead, Tower Hamlets, City of Westminster, Fulham, Islington, Camden Town and Romford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomWembley E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • edwardwoodhouse Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • theJohnoneball Just John (@theJohnoneball) reported

    @btsport if Walton says its a red its a red.... FFS glad i dont pay to listen to your **** commentary

  • __ADAM_T__ Adam (@__ADAM_T__) reported

    5/6 So, I'm sorry to say, but I'm breaking up with you, @bt_uk. It's not me, it's definitely you. I've found someone who treats me better and gives me faster, more reliable service. They might not be as well-known as you, but they're hotter than a habanero pepper.

  • RALPHMO41231270 RALPH MORRIS (@RALPHMO41231270) reported

    @bt_uk broadband down since this morning. Unfortunately I'm away but I have guests who need the WiFi. Troubleshooting says I need to book an engineer. Why is this please?

  • RALPHMO41231270 RALPH MORRIS (@RALPHMO41231270) reported

    @bt_uk Can't text HELP on that number as am told by my provider that it will incur charges

  • AndrewGleave11 Andrew (@AndrewGleave11) reported

    So many great commentators, why do broadcasters stick with the drivel we all listen too?? What hold has Jenas got on BT sport?? Awful. #ChampionsLeague #BTSport

  • Georget95545661 Georgette (@Georget95545661) reported

    @bt_uk i can’t wait to cancel my broadband contract with you thieves! Rubbish connection and overpriced

  • GRCM30 CM30 (@GRCM30) reported

    It's honestly a joke how bad internet connections are in this area, and it makes zero sense. Can someone at @bt_uk explain why this road seems to be stuck at near dial up speeds while everywhere else in town (and many rural places) get fibre? It's not even listed as 'available'

  • davegow1 whenpateswentup (@davegow1) reported

    @neal_army @bt_uk I had similar a few years ago, placed order, not connected on scheduled day, was told not enough room in junction box, so I asked why don’t you check there is beforehand? went on and on, cancelled eventually, I wouldn’t recommend that lot to my worst enemy.

  • Mairebc 🌗🌍 MrsC 🌎🌓 (@Mairebc) reported

    @bt_uk Replied and the issue is not resolved. No ITVX on BT box

  • Normanton0809 Five Towns Gossip (@Normanton0809) reported

    Good grief @bt_uk Broadband is terrible....If I wasn't tied in until Oct I'd be away in a flash. I pay for 70Mbs and I'm getting 12Mbs...and they've got the cheek to put the prices up. I appreciate it's 6pm and busy but jeez🙄