BT (British Telecom) Outage Report in Southwark, Greater London, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Southwark come from postal codes SE16 , SE1 , SE5 , SE11 and SE17 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Southwark, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Southwark, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hammersmith, Sutton, City of Westminster, Croydon, Hampstead, Newham, Muswell Hill, Woodford Green, Fulham, Paddington, Wandsworth, Carshalton, and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 8 hours ago |
|
Southwark
|
Internet | 8 hours ago |
|
London
|
Internet | 10 hours ago |
|
London
|
Phone | 1 day ago |
|
Hammersmith
|
Internet | 1 day ago |
|
Hammersmith
|
1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
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Fran Ross (@FranRoss9) reported from Romford, England@bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.
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George Mann (@sgfmann) reported from Ilford, England@bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.
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Kate Morris (@kateMorris102) reported from London, England@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England@bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area
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Antonia (@Flaminhaystack) reported from London, England@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England@bt_uk is there a outage in se5 internet and landline not working?
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
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Danielle Altink (@danialtink) reported from Camberwell, England@bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh
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Sam Ó hAtháirne (@OhAthairne) reported from Islington, EnglandListening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe
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Peter Hughes (@PeterLingua) reported from Tottenham, England@bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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Martin (@martin466004) reported from Bromley, England@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
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Armstrong (@steve2682) reported from Bexleyheath, England@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Christiana Petrou (@chrissiemoux) reported from Romford, England@bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!
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George Mann (@sgfmann) reported from Ilford, England@bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.
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Teena Antoniou (@teenaantoniou) reported from Walthamstow, England.@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!
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kanish official (@kanishofficial) reported from Camberwell, England@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
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Mark Perry (@longfella31) reported from Romford, England@btsport how does having the 4th & 5th round draw on the same night help fixture congestion?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jordy 🦇 (@funeralballx) reportedSo @bt_uk are planning on rising prices and get they cannot give us a consistent service? Can’t wait to leave in July.
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Gareth 🏴 (@gareth71) reported@bt_uk How can I contact a U.K. based engineer to report a network issue? The only thing your website offers is a ‘virtual assistant’ thing which connects me to an agent based in a different country and then disconnects me mid-conversation.
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Ryan (@RCorless33) reported@bt_uk you lot are absolutely ******* useless honestly. I’m so ******* ANGRY with your service it’s unbelievable.
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Bearded Weesy (@Weesy1991) reported@bt_uk my internet isn't working consistently and won't allow me to access websites. I have restarted the router already. Are there problems on your network?
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Julie Draper (@julie_adidem) reportedHe then transferred me back to faults to someone who also promised early termination of the contract. He put me on hold to get through to the correct team and then cut me off after five minute. @bt_uk this is disgusting. I want this contract cancelled but no one will help.
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scott (@1978scotty) reported@bt_uk Hi appreciate that I claim back but doesn’t really help when our previous service was fine and the feedback hasn’t really been helpful, not sure if you can provide some info VOL013-649054468683
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Luke Piner (@luke_piner) reported@bt_uk your service is shocking - we have been without internet for 15 days - called your teams 5 times over the past few days. Promised a call today to update us and still nothing we call this evening and get told the order is cancelled! This is ridiculous!!! @MarcAllera
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DP Photo Studio (@dpphotostudio) reported@bt_uk I will propagate this horrible experience to everyone I can reach for the foreseeable future. I had enough!
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Gareth 🏴 (@gareth71) reported@bt_uk I'm having one more try with the 'Eiva' virtual assistant jobbie. Finally managed to sustain a conversation with an Openreach agent somewhere a very long way away. It's painful - I've explained the exact nature and location of the problem several times, but they don't get it.
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Neil (@NozferatuAgain) reported@AckerHeron @bt_uk I've found that out since,the problem is that Openreach don't seem to know either