BT (British Telecom)

BT (British Telecom) Outage Report in Southwark, Greater London, England

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The latest reports from users having issues in Southwark come from postal codes SE1, SE16, SE5, SE17, SE15 and SE22.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwark, Greater London, England 09/18/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwark, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hampstead, Hackney, Croydon, Hammersmith, Fulham, London, Wembley, Stanmore, City of Westminster, Southwark, Harrow, Mitcham, Chingford, Romford and City of London.

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City Problem Type Report Time
United KingdomHampstead Internet
United KingdomHackney Internet
United KingdomCroydon Wi-fi
United KingdomHammersmith Internet
United KingdomFulham Wi-fi
United KingdomHammersmith Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • Kass1411 Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • Loft4W Loft4Words (@Loft4W) reported from Camberwell, England

    @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JaneBHampson Jane (@JaneBHampson) reported

    @bt_uk (home) GB25365808 Williams Order placed 19.8.21 Order cancelled by you 7.9.21 as no ONT. since then you repeatedly failed to replace order inspite of promising four times. Also promised to call us and never have. Work from home and need to go live 5.10.21 What do we do?

  • YorkFarmGirl Holmsey (@YorkFarmGirl) reported

    @bt_uk any chance you can tell me how I can tutor online successfully when my broadband/WiFi keeps cutting out? Having serious issues trying to run my business as the WiFi keeps cutting out - evenings are terrible! 3 times during one session. 😔

  • somebloketweetn Reply Guy (@somebloketweetn) reported

    @bt_uk @BTCare can you please help? My internet connectivity (not my wifi) cut out last night for an hour and is down again this morning. check-service-status shows no problems for my number.

  • THESAMROGERS Sam Rogers (@THESAMROGERS) reported

    @bt_uk @OpenreachHelp Why has it taken 3 months since ordering fiber that you still havent installed !? this is appalling service. Everyone else on the street is connected ...... During these difficult times I hope you both go bust.

  • 1andrewantoniou Andrew Antoniou (@1andrewantoniou) reported

    @bt_uk BT is by far, the worse company I have ever had the displeasure of dealing with. Rude disinterested staff, 3 hours of my day spent today. Awful awful company.

  • mrshayleyirons HI Marketing Ltd (@mrshayleyirons) reported

    @bt_uk Being mis-sold a boardband & TV package & customer service!

  • RichieUK_TTV RichieUK (@RichieUK_TTV) reported

    @bt_uk Not ideal like I said I have anxiety and going on the phones triggers it — I’m just gonna order and if it’s slow cancel within 14 days

  • 1andrewantoniou Andrew Antoniou (@1andrewantoniou) reported

    @bt_uk 3 hours of my day today dealing with your dreadful disinterested staff. What sort of company does not have a complaints email address ???? Disgraceful. It would be overloaded with complaints. Awful

  • WestLancsUK Neil 'Woody' (@WestLancsUK) reported

    @bt_uk need help with the my bt app...no matter how times I try, it will never let me log in.

  • LJR_eidyia Louise Rodgers (@LJR_eidyia) reported

    @bt_uk Dad (aged 86) has lost Internet and landline service with no notice and has no mobile signal in his home. Distressed. Trying to call on his behalf. I can’t get through to anyone. Help?