BT (British Telecom)

BT (British Telecom) Outage Report in Southwark, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Southwark come from postal codes SE1, SE5, SE1P, SE16, SE17 and SE15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwark, Greater London, England 02/12/2026 00:55

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwark, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Dartford, London, Camden Town, Southwark, Newham, Croydon, Paddington, Islington, Leatherhead, Poplar, City of Westminster, City of London, Thames Ditton and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomDartford Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomCamden Town Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Penpusher27 Dave Summers (@Penpusher27) reported

    @bt_uk I have a problem with my broadband and my digital voice service but your 61998 text service isn't working. Please help.

  • StapletonCarol carol (@StapletonCarol) reported

    @bt_uk What a waste of time - different contact number once answered had the same menu as the general number. I have been transferred 4 times spent one hour six minutes on the phone and was cut off. No-one seems to know how to sort this problem and I’m at my wits end. Very stressful!

  • RevPaulCA Paul Farnhill 🇵🇸 (@RevPaulCA) reported

    .@bt_uk For a telephone company to take over 25 mins to answer the phone is a very poor reflection on your services. Employ more staff.

  • redmanc76 Paul 🔴🐝 (@redmanc76) reported

    @bt_uk Cancelled @bt_uk broadband for reneging on an agreed price. Very poor in their part.

  • danbardell Dan Bardell (@danbardell) reported

    @bt_uk your service has been terrible, lots of lies, I still have no internet. Direct debit been taken ok though which is cool.

  • popy_1 Shelly (@popy_1) reported

    @bt_uk paying for a wifi hotspot but barely any internet access today. Are there issues?

  • chonchol91 Ruhel (@chonchol91) reported

    @bt_uk So that’s Monday, Tuesday and now Wednesday. I guess with your companies track record it will continue. Am I going to be compensated this time because last time I raised an issue like this I was told I was but I was never compensated. Beginning to think BT promises are just lies

  • chonchol91 Ruhel (@chonchol91) reported

    @bt_uk This issue is, I have upgraded to Halo 3, or whatever name you’re calling this package, on Monday because I was this would guarantee stable internet connect. Well guess what Sharon, your guarantee is a lie, I was also told I would receive 2 discs on Tuesday, it’s Wednesday now

  • 1972wilksy Chris Wilks (@1972wilksy) reported

    @bt_uk I'm having loads of problems with my broadband. It keeps dropping out all the time.

  • StapletonCarol carol (@StapletonCarol) reported

    @bt_uk What a waste of time - this number, once answered had the same menu as the general number. I have been transferred 4 times spent one hour six minutes on the phone and was cut off. No-one seems to know how to sort this problem and I’m at my wits end. Very stressful!