BT (British Telecom)

BT (British Telecom) Outage Report in Southwark, Greater London, England

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The latest reports from users having issues in Southwark come from postal codes SE1, SE16, SE5, SE17, SE15 and SE1P.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwark, Greater London, England 12/24/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwark, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, Hammersmith, London, Hackney, Sutton, Southwark, Greater London, City of London, Wembley, City of Westminster, Wandsworth, Croydon, Paddington, Ilford and Romford.

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City Problem Type Report Time
United KingdomCamden Town Internet
United KingdomHammersmith E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCamden Town Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • ThomasGrundy3 Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • DaveOCarroll Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sammillen Sam Millen (@sammillen) reported

    @marcrandell @bt_uk Looks more like an issue with the game or console, rather than your internet.

  • nick2958 Nick Cox (@nick2958) reported

    @bt_uk I’m awaiting for a reply from 2nd line support to several emails to an issue with BT WholeHome. Please advise how I can escalate this.

  • aidanedwards__ Aidan Edwards (@aidanedwards__) reported

    @bt_uk Hello, we don't have a landline so I can't check for an outage, I also am not the one who has an account with you so I don't know what details I would dm you. I only know that the router is glowing a steady orange > steady green > flashing green > flashing pink > steady orange.

  • AAshb00k Adam Ashbrook (@AAshb00k) reported

    @GEvansRugby @bt_uk Did you ever fix the issue. I'm going through the same. Bt say I'm all up to date. Ring xbox and they have know idea what I'm talking about. Xbox have open up a case for me and I've sent over screen shots about payments etc. Absolute shambles of a partnership between them

  • fatzdomingo fatzdomingo (@fatzdomingo) reported

    @bt_uk Problem in my entire G32 area now. We watched it creep over various Post Codes and work it’s way towards us. No advance warning there may be issues later on, you just disconnected us all at the exchange.

  • SeballosTV Mel (@SeballosTV) reported

    It seems pathetic, it’s just talking about a game but YouTube’s had such a huge impact on me. Never did i think this would give me platforms like BTSport & BBC News to campaign against things i really care about. For the first time in my life i can really say im proud of myself

  • IvoSidric SidricIvo (@IvoSidric) reported

    @bt_uk This number was a waste of time. I got a voice message saying I need to send a message and give my landline number. I DON'T HAVE A LANDLINE NUMBER. Fibre now down for 7 days. You are taking the definition of CBA to whole new levels.

  • cgpwhite83 Chris White (@cgpwhite83) reported

    The @btsport #appletv app is really bad….

  • philipdelisle Philip de Lisle (@philipdelisle) reported

    @bt_uk My FTTP service went live yesterday, but why have I just had a bill from Plusnet for this coming month? You were supposed to cancel the service with them and refund me the closing payment. Can you follow so I can give you my details for follow-up. Thx

  • pawncrackers Liana Scientia (@pawncrackers) reported

    @bt_uk I have been having very very bad Internet issues today. 12-13 drops. Been offline for over 45 mins. BH1 area. Line rented via @SkyHelpTeam. Please help.