BT (British Telecom)

BT (British Telecom) Outage Report in Southwark, Greater London, England

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The latest reports from users having issues in Southwark come from postal codes SE1, SE5, SE1P, SE16 and SE15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwark, Greater London, England 02/26/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwark, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Islington, London, Ilford, Southwark, Hammersmith, Kingston upon Thames, Thornton Heath, Croydon, City of London, Camden Town, Palmers Green, Waltham Forest, Wallington, Wembley and Barking.

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City Problem Type Report Time
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • AnneDeAth Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England

    @bt_uk Sorry, doesn't work. Text fails to send.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Stevesnuts steve's Nuts (@Stevesnuts) reported

    @BTCare third engineer and still the same ****!!! Stop fuckimg advertising super fast broadband when you only supply fibre to the cabinet you frauds!!! I’ve not seen one single positive review of your shot set one yet!!!

  • DDerwoo Steve Thrupenny (@DDerwoo) reported

    @bt_uk Online hate? Her I go then. Cut me off at work saying. I told you to. I didn’t. Had to pay to reconnect. Then another month with no service. Rang to complain. Then you cancelled my order! Idiots

  • cmckrnn Catherine McKernan (@cmckrnn) reported

    Customer service masterclass from Souvik at @bt_uk. Impeccable customer service and restored my faith in BT. This is why people are a company’s greatest asset 👏🏼

  • Stevesnuts steve's Nuts (@Stevesnuts) reported

    @BTCare Actually ******* sick of having to chase you had an engineer out yhis week, ficed, no its not!!! now YOU ask me for my phone number im not giving it out on here, NOR am i giving account details, if you know the number you know the ******* problem

  • robcruss Rob C (@robcruss) reported

    @BTCare what a surprise another fault with our 'fibre' 15mbps broadband. Wife works from home so they are sending out a engineer on Monday. Joke of a company and service

  • NumberTenCat St Larry 😇 🍔🍟🥓🍳🥒🍅🥗 (@NumberTenCat) reported

    @michael91510009 @BTCare We have slow fibre c31 9 new houses got their own superfast c900 box and then BT/openreach hooked up a further 10 or so houses I saw them pushing the cable in one Sunday on the way home from the pub, right past the box we're all connected to. So ******* annoying 😠😤😡

  • itsannabelxx Annabel-Corin 🦋 (@itsannabelxx) reported

    @bt_uk what is the point in paying for broadband that is constantly freezing, hardly ever works smoothly and doesn’t work even after an engineer has ‘fixed’ the problem??

  • DeeBee1701 Delanna 🇬🇧 (@DeeBee1701) reported

    @bt_uk Do you support BLM?

  • ArthurCrown5 Arthur Crown (@ArthurCrown5) reported

    @bt_uk So why is BT the worst offender ? 🧐🤠

  • DDerwoo Steve Thrupenny (@DDerwoo) reported

    @bt_uk 3 weeks to connect new house. Told it would take 5 days. No service at my place of work for over a month. Then you cut me off saying I asked you to! 5 second delay on phone to your Indian call centre. Etc etc. Appealing