BT (British Telecom) outages and service status in Southwark, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwark, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, City of London, City of Westminster, and Poplar.

City	Problem Type	Report Time
London	Wi-fi	2 hours ago
London	Internet	3 hours ago
London	Wi-fi	5 hours ago
London	Internet	23 hours ago
Southwark	Internet	1 day ago
London	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

• 
  Edward Woodhouse (@edwardwoodhouse) reported 19 seconds ago from Poplar, England

  @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

• 
  Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported 37 seconds ago from London, England

  Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

• 
  Jane Lyons (@JaneBLyons) reported 3 minutes ago from Camberwell, England

  Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

• 
  Richard Easton (@dickster0103) reported 13 minutes ago from Camberwell, England

  @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

• 
  MISS OLUBUNMI (@adekoya_k) reported 20 minutes ago from London, England

  @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

• 
  Jules Ugo (@jugolotus) reported 23 minutes ago from Camberwell, England

  Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

• 
  COLFESeconomics (@COLFESeconomics) reported 25 minutes ago from London, England

  @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 27 minutes ago from Camberwell, England

  @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

• 
  KX (@kiekyobadeo) reported 29 minutes ago from London, England

  For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

• 
  Nadine Matheson (@nadinematheson) reported 32 minutes ago from London, England

  Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

• 
  LPESSN (@LPESSN) reported 32 minutes ago from Camberwell, England

  @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

• 
  Jason Azz @robandjas (@NEMUSA1) reported 34 minutes ago from Camberwell, England

  @bt_uk the connection is so poor is driving me mental

• 
  Cas 🇯🇲 (@CasanovaThePlug) reported 38 minutes ago from London, England

  Oi @btsport sort out this **** service ASAP

• 
  The Star PA (@TheStarPA) reported 41 minutes ago from Poplar, England

  @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

• 
  Lanny (@_LannyWalker) reported 42 minutes ago from London, England

  Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

• 
  Sir Byron (@TheMadness97) reported 43 minutes ago from Camberwell, England

  @bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!

• 
  Aaron (@HouseArrestFM) reported 53 minutes ago from Camberwell, England

  @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

• 
  Richard Foster (@richardfoster1) reported 54 minutes ago from London, England

  @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

• 
  ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported 55 minutes ago from Poplar, England

  @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

• 
  Antonia (@Flaminhaystack) reported 55 minutes ago from London, England

  @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Hill (@dochill82) reported 2 minutes ago

  So tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didn’t come from me? 3. Why aren’t your customer service team bending over backwards to get me online again today?

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported 5 minutes ago

  @bt_uk I’m having an issue retrieving my emails is there something wrong on your end?

• 
  Aaron Law (@AaronLaw92) reported 7 minutes ago

  @bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated

• 
  "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported 8 minutes ago

  @bt_uk not a word from you re no email service Appalling service!!!

• 
  Gary (@petrolheadtoo) reported 11 minutes ago

  @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

• 
  Loretta Livingstone (@L_Livingstone1) reported 12 minutes ago

  @bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?

• 
  Click Clack (@kharikola1) reported 15 minutes ago

  @bt_uk the BT app is very slow loading pages!

• 
  Vijay Nathwani (@vijaynathwani) reported 15 minutes ago

  @bt_uk you cut customer services , phones Broadband and no one can advise after 4 days what services will be reinstated. After 30+ years of loyalty your staff advise us to leave as they cannot be bothered to take the pressure and answer questions on shocking service @bt_uk .

• 
  Alan Reeve (@AlanReeve2) reported 16 minutes ago

  @bt_uk I've called but it said it could be 45 min wait, I can afford the cost of waiting that long, surely you can help here please

• 
  Andy250 (@Ministryofmess) reported 16 minutes ago

  @bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.