BT (British Telecom) Outage Report in Southwark, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Southwark come from postal codes SE1, SE16, SE5, SE15, SE17, SE22 and SE1P.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Southwark, Dagenham, Croydon, City of London, Harringay, Brentford, Palmers Green, Ilford, Hackney, Camden Town, Stanmore, Paddington and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Islington |
TV | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
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Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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Shelly
(@Michell32388272) reported
from
Tottenham, England
@bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end
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Joe Maguire
(@Jmaguire2) reported
from
Hackney, England
@btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with
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J
(@CFCJae_) reported
from
Eltham, England
Known is a **** pundit. #BTSport
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk and @BBCWatchdog why not take a look at my case ? 6 months no phone line . False repair dates , missed call backs 40 min waits getting through …no solution for a fix #worstservice #mentalhealth is affecting my life now .
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James Martin
(@James101Martin) reported
@bt_uk Hi can I DM on this please? We have an engineer coming back but out neighbour confirmed that there was an openreach worker working on the wiring outside our house yesterday at the exact time our problems started. I obviously want it fixed tomorrow but also want to discuss compo?
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Catriona
(@CatxM) reported
@bt_uk are you having issues in the Glasgow area because my routers been down for hours now?
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ⱠØ₴₮Ø₵₭ Ⱨ₳ⱠⱠ ⱧɆ₦₲Ɇ 💙
(@Lostock_Henge) reported
@Swingbridge2 @bt_uk Emergencies. I really do think that there needs to be a public phone somewhere in each local for emergency use. Just one. Somewhere central perhaps.
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𝗡𝗮𝗿𝗸𝗼𝘃𝗶𝗮𝗻 Online
(@narkovian) reported
@Chris_Oliff @bt_uk Many boxes are adjacent to the kerb. All already have power, so a short spur under the pavement to a socket pillar would be far easier than running anew. Would only support single phase though, and ratings would need to be checked.
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stuart winship
(@5tuart71) reported
@bt_uk I’d settle for an answer to the question ‘why is it taking so long and when will my service be restored?’
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Steve / Burns
(@Burner89100) reported
@bt_uk hi, wonder if you could help me, I have just received an email from yourselves saying that you are cancelling our upgrade, or part of our upgrade even though we have to requested this. Could you please look into this for me so I can work out what is happening. Thanks
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Hilary Hendy🏴
(@hilaryhendy) reported
@bt_uk I've been a customer for 11 years. I have spent a month & the current call has been over an hour. I want a wifi set top box so I can have full fibre to the property. Ghastly customer experience.
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Antard
(@vj_antard) reported
@bt_uk hi trying to upgrade my headband to the new full fibre, but the charge for an already customer is £30 dearer per month than a new customer? Is this right?
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Peacekpr
(@peacekpr79) reported
@bt_uk @paulchowdhry Pathetic, all of you Telco companies in UK. Messaging or sending DM via social media never worked. Reply comes after hours. Takes ages to speak to a real human being