BT (British Telecom) Outage Report in Southwark, Greater London, England
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The latest reports from users having issues in Southwark come from postal codes SE1, SE16, SE15, SE11, SE1P, SE17, SE22 and SE5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Southwark, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Hackney, Hampstead, Muswell Hill, City of Westminster, Croydon, City of London, Harrow, Southwark, Romford, Paddington, Tower Hamlets, Islington and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Hammersmith |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?
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Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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Richard
(@sirblackers) reported
from
Walthamstow, England
@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan
(@Nathan53937963) reported
@bt_uk We’ve had big broadband problems for 2 weeks! Engineer changes the face of the broadband socket box however NOT THE BACK PLATE! Still the old socket. half a job! Broadband very very slow only 14 download!! REALLY?? paying for 28 Very stressful and not being resolved.
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Allen_lovemymind
(@EpsomMental) reported
So the new EE qmini hub from @bt_uk that was sent to the wrong address connects to local network but not to the internet!! this is the fourth one that has done this and I am sure that will be my fault also
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Richard Saunders
(@rdsaunders) reported
@bt_uk Texting is not really any use, default response is contact us in 24 hours. 4 days outage close to what i recieved in 9 years with virgin!
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Caroline Batten
(@daisy_fitz) reported
@bt_uk Phone line is dead. Wifi cutting out. No mobile@reception. How can I get help please?
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gary tordoff
(@chinleyman) reported
@bt_uk broadband is down who do I contact to resolve?
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Jon Bradbury
(@jonbradbury) reported
@Andrew_Frankel @bt_uk Unfortunately for anyone in tech they’ve long fallen in the “wouldn’t touch them if they paid us”, utterly useless and forever internally blaming it on another department, hence why always use Zen or Phone Coop, same lines but humans to talk to for support and they deal with BT
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Alex
(@AlexHealThyself) reported
@bt_uk I think it's all sorted now, thank you though! Tbh I mainly wanted to make the karma chameleon joke and potentially have it show up on an outage detector website lol.
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live your life not someone else's
(@activeman57) reported
@virginmedia This is the problem... The WhatsApp service is diabolical, terrible in addition to 2hrs on the phone it took from 11am to 5pm and barely any progress. I guess you don't like retaining loyal customers. I'll be moving to @bt_uk and I'll be recommending my 431 staff do the same.
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Miss Howell
(@missvhowel) reported
@bt_uk I have been without WIFI for 2 weeks, a week longer than planned as BT couldn’t organise themselves. This customer service is an absolute joke.
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Ami
(@amijayxo) reported
@bt_uk our phone line and broadband has been down since the 14th and saying it won’t be fixed until 29th, why is it taking so long??? Lots of elderly live in the area so have been isolated by this.