BT (British Telecom) Outage Report in Southwark, Greater London, England
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The latest reports from users having issues in Southwark come from postal codes SE1, SE16, SE5, SE11 and SE17.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Southwark, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Southwark, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Poplar, City of London, City of Westminster, Harringay, Paddington, Wembley, Greater London, Hackney, Hammersmith, Romford, Wandsworth, Southwark, Camden Town and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
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Annmarie
(@AnnieBabes) reported
from
Crayford, England
@CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.
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FirstClassLounge
(@1stclasslounge) reported
from
Stratford, England
So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!
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Matt the Cab
(@Matboy_Slim) reported
from
Camberwell, England
What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
@btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!
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Mike Neale
(@Mike_E_Neale) reported
from
Harrow Weald, England
Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2
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Tafazzul Miah
(@BabumiahMiah) reported
from
Poplar, England
@btsport your app doesn’t have the option to chrome cast the games, can you fix it please
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Dean Cowcher
(@DeanCowcher) reported
from
Crayford, England
@BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo
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Barry
(@uksov) reported
from
Eltham, England
@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
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Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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lisah1974
(@harberlisalfc) reported
from
Hackney, England
@bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way
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Tunde Bella
(@MCTundeBella) reported
from
Crayford, England
@SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk
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⚕ Sabrina Rose⚕
(@Henrysaidit24) reported
from
Poplar, England
@bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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Polly Cziok
(@PollyCziok) reported
from
Hackney, England
Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John Carlisle
(@ProJohnCarlisl) reported
@bt_uk Because you have a crap service
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Rikki Mistry
(@RikkiMistry) reported
@bt_uk a few weeks ago we purchased a BT Baby Monitor (6800). Now the parent unit sound doesn’t work (very low volume). Turned it up, reset the unit but still can’t hear baby. Tried calling helpline but 1.5hrs later no answer, just in a queue. Can you help?
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HealthcareScience
(@RoyalFreeHCS) reported
@cayfor @BBCTwo I've got no internet at home and @bt_uk are taking forever to fix, so sadly I'll still be on site catching up on the things I'd intended to do from home over the weekend. Keep it up though! I'll keep my eyes peeled for RTs!
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sambeau
(@sambeaujones) reported
@BBCWatchdog Have you thought about investigating how hard it is to cancel an account, especially during a pandemic when phones have been jammed. You can move a @bt_uk to a new house on their website—you must phone to cancel. Makes no sense (unless it's to stop you cancelling).
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Mairead
(@maireadetoile) reported
@bt_uk My broadband has been down since last night. The app says it’s due to work in the area (Portstewart). Are you able to give an update about when it will be back?
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L.
(@leahgreensx) reported
so my 2nd yr uni exams start tomorrow and my internet that was being installed today can’t be bcos @bt_uk have still not fixed the broken fibre ports that they were meant to fix when they were first reported! big thank u 4 that xoxoxox 👍🏼
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jahlada
(@jahladagaming) reported
@Lemonade_maker_ @bt_uk Wondering if I've been dealing with the same Anne Louise, if so she does sort issues out.
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Chris
(@shepardsdie) reported
@DivinasRedWig @bt_uk @btshopuk Sucks that your unit was defective, but thats completely out of BT's control. Unfortunately i doubt they have the stock to replace your console as it would mean cancelling someone else's, this is why they've refunded you. Try contacting sony directly, its their mistake, not BT.
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Kevin Smith
(@kevpsmith) reported
@bt_uk Hi, my contract is soon to expire, but if I am reading correctly you are offering me prices more expensive than a new customer. How can I best speak to someone about this ? Thanks
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Nigel
(@nutmegnige) reported
@btbusinesscare So, @btbusinesscare you really don’t take complaints seriously. You have a cultural & system issue! There was no resolution on Fri, I was promised an update today, this hasn’t happened & I need this complaint escalating, my business is affected, I need action now!