BT (British Telecom) Outage Report in Epsom and Ewell District, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom and Ewell District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Epsom and Ewell District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Southwark, City of Westminster, Wandsworth, Croydon, Hounslow, Brentford, Kensington, Sutton, Feltham, Greater London, Dorking, Walton-on-Thames and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Epsom and Ewell District, England
Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kurt McBain
(@KurtMcBain) reported
@btsport The headline doesn’t bother to mention the Fury and Dubois opponents in the hope that some idiot will think they’re fighting each other and pay up.
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Kathryn xxx
(@missallen83xx) reported
@bt_uk Sure it says no known issues
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Kathryn xxx
(@missallen83xx) reported
@bt_uk @jofwx Hey there @bt_uk I've woken to bo mobile phone signal today, no service and my house WiFi keeps dropping out....any ideas why...I can't call as I have no service and no landlines phone 😑
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Adam
(@LammoHD) reported
@btsport Does anyone even care about this just a fix
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Bfclee53
(@bfclee53) reported
@btsport Wouldn't pay 16p to watch this crap
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Timmy Vermicelli
(@tizerlovet) reported
@cfpb_afc_ @btsport The justification is they can charge what ******** they want, there are a myriad of ways to stream it for free. Quit complaining
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Hodlzzz McHodlr
(@HODLzzz) reported
crypto gets stolen, find out @bt_uk has had my line connected to someone else's for 3yrs and get offered £300 hush money? nah, complete breach of GDPR and TRUST. lost a job, money and god knows what else that multiple engineers failed to identify/fix and STILL have a CRAP SIGNAL
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stuart pettitt
(@stuartpettitt86) reported
@bt_uk @EE well done on being completely useless the both of you......you send the wrong engineer and then charge us £130 for your mistake!....your staff at the Workington branch of @EE are horrendous to deal with. Rude & aggressive.....awful stuff around really.
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Steve Austin
(@Richyboy_1966) reported
@btsport A complete farce, anyone who pays to watch this is an idiot
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Barry Crackett
(@Crackett78) reported
Started having a problem two weeks ago with our main business number, which is still not fixed. 63% reduction in inbound sales calls due to this issue. Not once have BT call me with an update,I’ve had to chase every time. #Hopeless #TerribleSupport #bt @btbusinesscare @BTBusiness