BT (British Telecom) Outage Report in Epsom and Ewell District, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom and Ewell District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Epsom and Ewell District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Reigate, City of Westminster, Southwark, West Wickham, Hounslow, Epsom, Wandsworth, Feltham, Chertsey, Greater London, Thornton Heath, Woking and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Phone | |
| London |
Internet | |
| Reigate |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Epsom and Ewell District, England
Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:
-
Patrick Frost
(@frostefroste) reported
from
Blindley Heath, England
@bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off
-
GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
-
Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
-
Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
-
Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
-
Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
-
Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
-
Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
-
Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
-
jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
-
Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
-
veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
-
Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
-
Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
-
Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
-
Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
-
May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
-
Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Adrian Thompson
(@Athommo1961) reported
@bt_uk I live at CM12(Billericay) and I and many neighbours have reported outages for our full fibre service. This needs to be treated as an area outage and engineer visits stop being offered. We had a 5 day outage commencing 25 March so this is rubbish service. Please help!
-
Dean Cruden
(@DeanCruden) reported
@bt_uk is there a known issue with streaming iplayer on smart TVs? Been unable to play any shows for the last couple of days on TV but it works fine on other devices. Done resets and no software updates available so appears to be broadband related.
-
LillyLew
(@justlillylew) reported
@bt_uk #HELP! URGENT!!! I Experienced atrocious service on phone at 1735 today with billing not able to cope with billing Qs stating I need value team. Cut me off then another billing person refusing to put me through to value when I had to go through whole process twice.
-
John Porter
(@jportercomedy) reported
Watching @btsport and wondering if City are playing a pub side the way they're dismissing them. Also, if Fury's lAsT fIgHt against Whyte is 'no hype needed' - why ******** am I seeing about it every ad break?
-
Brian Polina
(@BrianPolina) reported
@bt_uk got a problem with my BT connect modem. I want to dim the blue lights on it when I go to bed. Can’t see how to go this. Can you help.
-
John Friend
(@Quidlist1) reported
@bt_uk we are in 14 day cooling off for resigning up to broadband, so we will cancel if not honoured, I’ve been reading a lot of bad reviews today about your service
-
John
(@johnrobinson07) reported
@bt_uk I have DM you but I haven’t placed a new order or removed it. This is second time within a month I have had terrible customer service from yourselves.
-
Christy O'Brien
(@ChristyOB_96) reported
@Athommo1961 @bt_uk Hi Adrian, I'm a reporter for the echo news. Could you send me a DM so I can talk to you about this problem further?
-
Rachael Holmes
(@RachH_grit) reported
@bt_uk I signed up for BT broadband as a new customer but I forgot to apply my blue light discount. Can you please help.
-
Catherine 💙
(@CathKell24) reported
@bt_uk Thanks- there does appear to be an issue which is being worked on. I'll check back later