BT (British Telecom)

BT (British Telecom) Outage Report in Epsom and Ewell District, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Epsom and Ewell District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Epsom and Ewell District, Surrey, England 10/07/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epsom and Ewell District, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Beckenham, Croydon, London, Hammersmith, Southwark, Woking, Brentford, City of Westminster, Fulham, Hounslow, Redhill, Guildford, Wallington, Byfleet and Addlestone.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomBeckenham Wi-fi
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Epsom and Ewell District, England

Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • Djbarryc Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

  • CFCJae_ J (@CFCJae_) reported from Bromley, England

    Was getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!

  • TDMaurice Tom Maurice (@TDMaurice) reported from Wandsworth, England

    Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    @bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • bhutch41 Brian Hutchinson (@bhutch41) reported from Lambeth, England

    @bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • cleanelmbridge Laurence wells (@cleanelmbridge) reported from Cobham, England

    @wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • dangregorybfc Dan Gregory (@dangregorybfc) reported from Bromley, England

    @bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LindenDStewart Linden Stewart Alsop (@LindenDStewart) reported

    @bt_uk BT failed to sort out my new Smart Hub2’s inability to connect to my MacBook. I had to pay a tech guy out of my own money. (There was no problem with the Mac). This was a BT issue and I want my money back.

  • Bannerman62 Bannerman62 ✈️✈️ (@Bannerman62) reported from Margate, England

    @btsport Why do BT pensioners get nothing in the way of perks? Just a couple of free match passes a season would cost nothing. We are still overlooked as ambassadors for the brand. Times are hard. Please help.

  • Itsjakedacascos Jake Dacascos (@Itsjakedacascos) reported

    @bt_uk Yeah you treat them that good that when they leave over poor service and a battle for 2 months refund because 6 months Internet keeps cutting out you hand over the £12 UNPAID BILL to a debt collector! Yeah, you treat old people with respect all right!

  • essentialimages Jan Hawksworth (@essentialimages) reported

    @bt_uk Need help with this Wi-Fi as it came back on briefly now off again! I have private messaged you @bt_uk

  • chrisr1718 Chris Lloyd (@chrisr1718) reported

    @bt_uk I have BT Halo 3+ with Hybrid connect. The Hybrid won't connect to the hub. We can connect to wifi but no internet connection. The hub is broken! I've been on the phone to BT for 1hr 46mins and they REFUSE to send me a mini hub.

  • Gajonesy3 Jonesy Boy (@Gajonesy3) reported

    Hi @bt_uk, got red LOS light on openreach modem and solid orange light on BT hub. Have tried online advised fixes, nothing working. Been waiting 45mins on the phone! HELP PLEASE

  • HelenRuggles3 Helen Ruggles (@HelenRuggles3) reported

    @bt_uk Bt you need to stop 2 men in resolution team to cover up the mess they have done there are supporting each other as ‘ mates I have disability rights to not be intimidated i but he constantly on me i an Frightened please stop this We just want investigation they are covering up

  • aunty911 Karen Brennan (@aunty911) reported

    @bt_uk No good really. I have logged a complaint with Ofcom now. Think we will be parting company. I cant trust a company that blantantly lies. But no one seems to want to help. Also what happens to the lying salesman? The stress and no land.line for 3 weeks is unexceptable

  • aunty911 Karen Brennan (@aunty911) reported

    @bt_uk Sharon believe me i am really sorry you cannot help! Not what i wanted at all, but BT and Openreach have caused the problem. 😶

  • johnellison John Ellison💙 ♿️ 🇵🇸 🦉 SWFC Blues Guitarist (@johnellison) reported

    @bt_uk My electric went off yesterday morning, wanted to go online for emergency help. My EE phone failed to access the internet?