BT (British Telecom)

BT (British Telecom) Outage Report in Epsom and Ewell District, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Epsom and Ewell District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Epsom and Ewell District, Surrey, England 01/16/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epsom and Ewell District, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Guildford, Hammersmith, Greater London, Croydon, Thames Ditton, Redhill, Iver, Leatherhead, Southwark, Wandsworth, Hounslow, Dorking, Bromley and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Epsom and Ewell District, England

Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • Winemonday Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • DanfromtheSouth Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • palmerova88 Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • peter33266430 peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GillDurham Gilly McPotteryMum 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GillDurham) reported

    @btbusinesscare @BTBusiness here we go again….third time I’m on line since wed trying to get the hub and discs your guys told they were sending me and they haven’t arrived. Honestly….your service for business is utterly terrible.

  • GillDurham Gilly McPotteryMum 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GillDurham) reported

    @btbusinesscare What will I direct message do? I already have a complaint raised. Today I have spoke to Sundeep, Aditya and now Nushat, yep three different people in the last hour online. Any further forward? That will be a No

  • GeekNamedMike MiKE (@GeekNamedMike) reported

    @bt_uk They've text back and said there is no issue but it has been dropping out a lot yesterday and today, getting the purple light on the router. Done all the usual stuff with the route, still doesn't resolve anything

  • hasnainadeel Adeel Hasnain (@hasnainadeel) reported

    @bt_uk your inter net not working ..

  • sebparkinson Seb Parkinson (@sebparkinson) reported

    @bt_uk Appreciate the reply, but this doesn’t answer my issue.

  • marcuskerr Marcus 💙 (@marcuskerr) reported

    @bt_uk No, better this morning. Why does the app fail when you try and run the additional tests?

  • smileyd34 Donna Bates (@smileyd34) reported

    @bt_uk Why not the digital voice doesn't work

  • Fartohot666 Scott stevens (@Fartohot666) reported

    @bt_uk Nope I will just make sure everybody knows your company likes to frighten elderly people with debt collectors for debts that are not there’s and there was me thinking of becoming a customer I’m glad you have shown your willingness not to help

  • 3Jordanburton jordan burton (@3Jordanburton) reported

    @bt_uk Why you don't fix anything anyway

  • frostefroste Patrick Frost (@frostefroste) reported

    @bt_uk - Day 7 and still no broadband. Irony your billing system still working. Complaint team now 78 hours late on agreed call back. #roguetraders