BT (British Telecom)

BT (British Telecom) Outage Report in Epsom and Ewell District, Surrey, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Epsom and Ewell District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Epsom and Ewell District, Surrey, England 04/01/2025 14:50

April 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Epsom and Ewell District, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Kensington, Lewisham, London, Croydon, Fulham, Hounslow, City of Westminster, Streatham, Southwark, Isleworth, Feltham, Bermondsey, Mitcham, Esher and Balham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Internet
United KingdomKensington Internet
United KingdomLewisham Internet
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Epsom and Ewell District, England

Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • TheMadness97 Sir Byron (@TheMadness97) reported from Camberwell, England

    @bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • matw69 Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • edwardwoodhouse Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • sheilahooper Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • AlsubaieSalem سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • OfficalNT Nik (@OfficalNT) reported

    Spend 40 mins patiently on the phone with @bt_uk trying to fix a broadband problem and then the service agent hangs up and doesn’t call back. It’s not as if they don’t have your phone number...

  • chrismafc1 Chris M (@chrismafc1) reported

    @bt_uk ... to you since Feb about the wifi I still haven't got it sorted (despite any help), so not getting my hopes up that it will get sorted tomorrow!

  • Martin_Ash Martin Ashfield (@Martin_Ash) reported

    @bt_uk most shocking customer service I've ever known. Leaving pensioner with no broadband for months with no action is appalling.

  • OfficalNT Nik (@OfficalNT) reported

    @romysdad @bt_uk I spent an hour with them on Sunday too, they said they couldn’t fix the problem and would send me a new hub. New hub came today and it was an older hub than the one I currently have!

  • Ricki56689015 Ricki (@Ricki56689015) reported

    What happens when you have a ahit manager and **** tactics Should of stated pogba and donny Enough is enough #oleout @ManUtd @btsport

  • united_jack_ United Jack (@united_jack_) reported

    @btsport almost as bad as we are tonight #MUFC

  • cmaca74 Maca (@cmaca74) reported

    @btsport @mrjakehumphrey how pro Utd are this lot No wonder sky get the gucci games Fletch just can't hide his Utd excitement. Utd player kicks the ball away no comment poor biased commentary #poorpersonsaky

  • jnrolaolu F.M.O (@jnrolaolu) reported

    We are out of the Champions league thanks to Ole poor management and tactically inability, at this point am not ok for him being our manager. He’s just so so terrible and makes a lot of mistakes and bad decisions weeks-in, week-out @markgoldbridge @LiamPaulCanning @btsport

  • TheHarryNichols Harry Nichols (@TheHarryNichols) reported

    I've had a lot of ISPs but I've never had one drop as many times as @bt_uk I've never had a day when the internet hasn't gone out multiple times it's absolutely ridiculous.

  • j4ykd Jay (@j4ykd) reported

    @bt_uk Hi Chris, I spoke to Customer Services but still haven’t heard from the Fibre team or have an updated date for the install?