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BT (British Telecom)

BT (British Telecom) Outage Report in Epsom and Ewell District, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Epsom and Ewell District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epsom and Ewell District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Epsom and Ewell District, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Croydon, Southwark, Brentford, Westminster Abbey, City of Westminster, Mitcham, Sutton, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, and Feltham.

CityProblem TypeReport Time
London Wi-fi 13 hours ago
London Internet 15 hours ago
Hammersmith Wi-fi 17 hours ago
Hammersmith Internet 22 hours ago
London Internet 23 hours ago
London Total Blackout 24 hours ago

Community Discussion

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BT (British Telecom) Issues Reports Near Epsom and Ewell District, England

Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:

  • robholley
    Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • EventOCallaghan
    Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • Sonjamclaughlan
    Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • Pauljar58453395
    Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • Jon_Edwards_
    Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • bunjlessball
    Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • chloe_rose812
    Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • andy_gaffey
    Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • jimflit
    James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • JamesMorris77
    James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • kingswoodranger
    Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • Deano2301
    Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • JPaulG
    JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • Bparlma
    Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • gains_guru
    sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • ShoulderDocUK
    Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • Barry2103
    Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • bunjlessball
    Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • bunjlessball
    Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • letter_presser
    Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CrackedRearView
    Mat Oliver (@CrackedRearView) reported

    @bt_uk Hey BT, I was an early adopter of your 900mb full fibre Halo package. I pay over £70 a month. A new customer gets it for £40.99? Come on!

  • gideon_pope
    GideonPope (@gideon_pope) reported

    @bt_uk I am being double billed by you. You keep lying over the phone that you will cancel the billing but never do.

  • BeckyShaw10
    Becky Shaw (@BeckyShaw10) reported

    @bt_uk £270 to close my broadband contract early. That’s one loyal customer you’ve just lost….

  • KatieP_82
    Katie Parobek (@KatieP_82) reported

    @btbusinesscare Twice you have breached the contract without even an apology, and continued to charge high fees for service that has been disrupted. Local business team are never available. Incredibly disappointed.

  • AjFOH
    Adrian Nolan (@AjFOH) reported

    @btbusinesscare Spoke to various people re problem . Don’t you converse with each other . You must have a record of all conversations re customers ….. surely .

  • matt_o0o_
    Matt (@matt_o0o_) reported

    @nealesj @bt_uk @bt_uk did the same to Sonia's parents leaving them without a phone or broadband for weeks. Terrible customer service.

  • MorwennaSlade
    Morwenna Slade (@MorwennaSlade) reported

    @bt_uk Yes I would like my WiFi working after 5 days of nothing since changing to full fiber. We had a engineer book in today that had be mysteriously cancelled without informing us. Now can't even book in an engineers appointment. Even my complaint wasn't actually raised.

  • michaeljw_97
    Michael Williamson (@michaeljw_97) reported

    @bt_uk I sort of don't have an account. I placed an order in my local EE shop but had to cancel. It was successful, but my account was closed, and i no longer have access. But today, i received the router. Will i need to return this? Still unopened in the box.

  • lydenburg1
    Christopher Bayley💙 (@lydenburg1) reported

    @BTCare so apparently I get charged for calls people make to me when I'm in usa even if phone turned off or on airplane mode. I'm told it's my fault as I have my allowance set to £5 over my bill which is not enough for USA. So only solution I can see is post mobile back to UK

  • AMS4KTM
    Ams Motorcycles (@AMS4KTM) reported

    Phone lines are currently down, can't get through to anyone to sort ! @bt_uk @BTBusiness @btbusinesscare