BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Southwark, Hammersmith, Southall, Hounslow, City of London, Camden Town, Newham, Banstead, Purley, Islington, Fulham, Greater London and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
Shermin A Ali
(@SherminAaliYoga) reported
from
Merton, England
@bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!
-
Judith
(@Judiky) reported
from
Brentford, England
@bt_uk guys, no internet in NW105AH all day. Any help?
-
TF
(@thegaffaa) reported
from
Ilford, England
@ajetshehu24 @btsport Hes a awful co commentator
-
Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
-
Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout
-
Dr. Kelechi Anyikude
(@KelechiAFC) reported
from
East Ham, England
@ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.
-
Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s
-
Dhammadinna
(@Dhammadinna) reported
from
Poplar, England
@bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.
-
Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport Doesn't work in the UK :/
-
Kurtis Simon
(@kurtistime1985) reported
from
Camberwell, England
@btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!
-
Kudret
(@Kurdeck) reported
from
Lambeth, England
What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband
-
Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
-
Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator
-
novice
(@jjjecannon) reported
from
Hackney, England
@bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????
-
Dhammadinna
(@Dhammadinna) reported
from
Poplar, England
@bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!
-
Jenny Woods
(@JennyferWoods) reported
from
Hammersmith, England
@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
-
Conor Saunders
(@conor_saunders) reported
from
Wandsworth, England
After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
-
Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
-
Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
-
Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Marshed potato 🥔
(@Harshmarsh88) reported
@bt_uk It says no issues in this area but a neighbour heard them say oh I just went through a wire is there anything we can do? We’ve tried resetting and we rang earlier they said they’d be here by Monday is there anything we can do till then?
-
Anna B
(@1ChampagneTweet) reported
@bt_uk Fixed thank you for asking. Up from 23 to 67, allegedly - the speed I pay for. But despite the fix still somewhat intermittent. The minute the engineer's back was turned etc ...
-
Richard M.
(@MAT70X) reported
@btbusinesscare I like the way you don't fix things, ask for feedback and have the cheek to use a paid for text service - quality #CustomerService
-
Charles R Bauman
(@CharlesRBauman1) reported
@btsport any idea why the app on PS5 is not working. Tried restarting the PS5. And restarted the internet. Also all other streaming apps are working.
-
Joe Wheeler
(@JoeWheelerxx) reported
I thought Jermain Penis was bad enough. They’ve wheeled out Micheal Owen #BTSPORT #CHERMA
-
Sarah
(@SarahGarth) reported
@bt_uk I was getting assistance from you via DM as my email account cannot be accessed. The person assisting had disappeared, please help as a I need access to my email URGENTLY!
-
Baby, now FFV and a Vaxxhole, apparently! 💙
(@softsoulcomplex) reported
@btsport @btsportfootball please can you get Glenn Hoddle to stop saying ‘Reel’ Madrid? We know how it’s pronounced, we’ve all watched football and @realmadriden for long enough. It’s just pure laziness. It would be like him saying ‘Mankchester’ United or City. Awful. #CHERMA
-
Love trees
(@sausagezz) reported
@bt_uk take the nets DOWN for kittiwakes sake. @DefraGovUK @DefraNature please ban nets like these on buildings.
-
Patrick Harnett
(@patrickharnett5) reported
@bt_uk hi there our Internet is very slow today is it because of the thunder in the air
-
sally roberts
(@sallyroberts70) reported
@bt_uk Done that, still keep losing our connection, hub disconnects and flashes different colours, orange, red, green and then finally goes back to blue. Unacceptable that you refuse to fix our issues which have been constant. I will fix it then by changing suppliers. #btripoff