BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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The latest reports from users having issues in Thornton Heath come from postal codes CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Croydon, City of Westminster, Poplar, Islington, Tower Hamlets, Hampstead, Southwark, Thornton Heath, Hounslow, Hackney, Redhill, Orpington and Banstead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Kiwi 🥝 🔜 #EGX London | #4TG Game Con
(@TheBonnieKiwi) reported
from
Poplar, England
@kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Andrew Curtois
(@rexon3) reported
from
Bexleyheath, England
@btsport did you seriously just leave a tennis match at match point!! Absolutely terrible
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@btsport my phone app is not working who can help
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Marv- So Real Sounds
(@MarvManPro) reported
from
Poplar, England
@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Martin Warner
(@mwarn73) reported
from
Poplar, England
Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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AH
(@azzyface1990) reported
@btsport A game of this magnitude. A game of this significance. No atmosphere? No crowd noise? **** coverage again. #RBLMUN
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Ross C
(@Chalmers18C) reported
@ousmans @btsport @BlackYellow Any idea who it is? Never been embarrassed for a commentator before
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helennapper
(@peg_0) reported
@Alison_Inman @bt_uk hope you never ever have to phone The EPSON printer people in Barcelona . It’s as tragi comic as the purgatory scene in beetlejuice .
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Tyler McPherson
(@TylerMcp02) reported
@bt_uk Honestly the worst internet provider I have ever had.
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Gary O Hanlon
(@gazzachef) reported
@finzer9 @btsport @btsportfootball He was back tracking near the end but he was coming out with some awful stuff when he came on ahead of Sancho.
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Grumpy Scotty
(@ScottyGrumpy) reported
@bt_uk Your staff are officially the stupidest people on the planet. Even when you get an official complaint your staff lie and then do not carry out the steps they say they would. Your staff continually lie and now no internet for 2-4 weeks because of a mess you created.
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Grumpy Scotty
(@ScottyGrumpy) reported
@bt_uk A complaint raised with ofcom but I sincerely hope you have a need to make staff redundant in the near future. Some of us trying to work from home in a pandemic and now impossible because you are staffed by idiots.
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Jade
(@j_welbs) reported
@bt_uk received an email for britbox for 6 months, log in and it tells me I’m not eligible as I don’t have an account with you, I do! Spoken to two people on chat and no help, one can’t due to not knowing the exact time of the email and also he’s not aware of any such deal?! 🙄
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The Luminous Witch That Came To Tea
(@NoneofYours23) reported
@bt_uk why on gods green earth are you accepting new customers if you don't have the staff to support them? I was due a callback nearly four hours ago because of a fault with the set up (on your end) and I can't get through to anyone, your chat is 'too busy'. Any help?
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Tyler McPherson
(@TylerMcp02) reported
@Samanth05874430 @bt_uk Don’t expect much from BT, Worst Provider out there.