BT (British Telecom)

BT (British Telecom) Outage Report in Thornton Heath, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornton Heath, Greater London, England 01/10/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Dagenham, Islington, Redhill, Croydon, City of London, Southwark, Brentford, Ilford, Hackney, Camden Town, Paddington, Greater London, Hammersmith and Hounslow.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomDagenham E-mail
United KingdomLondon Total Blackout
United KingdomIslington Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • billrlove Bill Love (@billrlove) reported

    @bt_uk I’m using the time I’m spending stuck in yet another of your call queues to search for a Wi-Fi provider who treat their customers with just a little respect.

  • Danielraphael1 Daniel Raphael (@Danielraphael1) reported

    @OpenreachHelp @bt_uk told me that you are responsible for broadband activation appointments being changed without the customer being notified and for confirming engineer appointments only to decline them 2 minutes later. Is this true? If so, how can you treat people like that?

  • Emmahnyrah Emmah 愛 (@Emmahnyrah) reported

    @ltarsenal @btsport We got lucky, proper defending from Tomiyasu, White and Gabriel made us look decent and Ramsdale was Red Hot. We where slow going forward and ESR hasn't learned a thing releasing the ball on time. 7/10 performance.

  • Herni_mac henri mccarthy (@Herni_mac) reported

    @bt_uk Hi James Yes, I called and the lady put a request to openreach to change the phone lines for new ones, rather than repair them every week. I’ve not got much confidence that open reach will do this, but I am hopeful. 6 weeks with broken broadband is not fun with 3 kids! Thanks

  • RageNRazor Richard Goodchild (@RageNRazor) reported

    @btsportufc @btsport @btsportufc why is the streaming ****!! Frozen 4 times and kicked me out saying there's too many people watching the stream why may a monthly fee if I'm getting a service like a illegal stream????

  • billrlove Bill Love (@billrlove) reported

    @bt_uk So, when you said it would be dealt with ‘shortly’ that was just a platitude. Curious version of customer service.

  • RussToms Russ toms (@RussToms) reported

    @bt_uk Hi, I now just have a blank screen. I’ve had nothing but issues over the last couple of months and it isn’t good enough at all. If I was able to I be thinking of leaving right now.

  • thegooch1991 Terry Kearney (@thegooch1991) reported

    @btsport will you's please stop with adverts during the ufc card cutting out replays for adverts, service is getting beyond a joke

  • ViolettaPJones Violet Jones 🎨 (@ViolettaPJones) reported

    @Craigakadank @btsport They suck *****.... quality of the stream on the phone is also horrible... so angry... paper view would be better!

  • Mma_JetPistons Jet Pistons (@Mma_JetPistons) reported

    ******* adverts!!!! I wana see wtf is going on!!! #btsport #ufc267 #fuckCapitalOne