BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Thornton Heath, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, City of London, City of Westminster, Camden Town, Croydon, Southwark, Brentford, Westminster Abbey, Paddington, Wembley, Mitcham, Islington, Sutton, and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Internet | 35 minutes ago |
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Hammersmith
|
Internet | 1 hour ago |
|
London
|
Internet | 6 hours ago |
|
London
|
Wi-fi | 8 hours ago |
|
London
|
Phone | 11 hours ago |
|
City of London
|
Internet | 13 hours ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Matthew Crockett (@machacro) reported from Whyteleafe, England******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky
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Barry c (@Djbarryc) reported from Bromley, England@BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport
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John Mitchell (@prof_j_mitchell) reported from Bromley, England@bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’
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Rotarian Zena (@RotarianZena) reported from Halstead, EnglandAnyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out
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Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.
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John Mitchell (@prof_j_mitchell) reported from Camden Town, England@bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.
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Tom Maurice (@TDMaurice) reported from Wandsworth, EnglandAgree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout
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Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected
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Joshua Milton (@miltipello) reported from Camden Town, EnglandVery slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.
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Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"
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Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.
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John Mitchell (@prof_j_mitchell) reported from Bromley, England20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........
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Steve Bernard (@Bernie82_) reported from Wandsworth, EnglandDo we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09
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Dan Gregory (@dangregorybfc) reported from Bromley, England@bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports
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Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it
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John Mitchell (@prof_j_mitchell) reported from Bromley, EnglandI remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.
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Matthew Crockett (@machacro) reported from Whyteleafe, England@bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel
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Matt Ridsdale (@MPRidsdale) reported from Islington, England@bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.
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Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jade Tant 🍉🦩 (@JadeyBum1990) reported@bt_uk Hi, we are thinking of joining BT Fibre once our terrible connection with @TalkTalk is over and done with. Is there a live chat option anywhere I can chat with an advisor about our options and whether the service is definitely guaranteed here as wasn’t when we first moved.
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Richard Wiles (@Richard64257879) reported@bt_uk WHAT ARE YOU DOING?? The now on-site BT engineer has just informed that you have CEASED MUMS LINE and REMOVED HER NUMBER!! Every has been removed. Just WTF are you@doing to us/her? Call me immediately. Escalating to Mike Gauterin now
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matthew barnes (@hatterallhill) reported@bt_uk You're joking? Is this how you get support now? Twiiter? So I didn't need to spend 200+ hours on the phone waiting and talking to script-reading eejits?
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Jane davis (@saoirse60) reported@bt_uk Please tell her to ring correct number. The number she keeps ringing is broken. It should no longer be on my file.
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Paul Alves (@Paul_CTH) reported@bt_uk I’ve already called in and Irene says I’ve to wait til next Friday to get engineer in .. again - You Don’t seem to have a long term strategy!? Do you? or you’re not bother to spend money sending engineer out. If this continues I will cancel my contract.
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Ian Witcombe (@ianwitcombe) reported@bt_uk Hi. Called this morning and advised I would get a call back between 10am and 12pm. Still waiting. Can you help?
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M (@michaelc1961) reported@btsport owe me £25 - their lovely customer service team promise me that payment with 5-7 working days. Of course it doesn’t happen! I call again & more promises then I get a text asking me if I would recommend them to my friends - I suggest you avoid anything BT like the plague
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MrT (@MrT_1965) reported@bt_uk Hi, I recently had a problem with my landline. It was fixed but the problem has returned. The line is cracklings and it is very hard to hear people. I have tried ringing you but there is a long queue. Your web chat facility is also unavailable. Can you help please.
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James Jenkinson (@j3nk1) reported@bt_uk Ye It seems really hard to rebook an engineer to put me bloody Internet in my dad had waiting from 1pm to 6pm yesterday and never showed and never had the courtesy to call us either as we speak am still waiting on the phone to be transferred to an engineer been waiting ages......
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matthew barnes (@hatterallhill) reported@bt_uk If the connection is crap, likely its bt