BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, City of Westminster, Croydon, Westminster Abbey, Mitcham, Lambeth, Lewisham, Sutton, Fulham, Wandsworth, Carshalton, Purley, Thornton Heath, Wallington, and Coulsdon.

City	Problem Type	Report Time
Southwark	Internet	8 hours ago
City of Westminster	Phone	2 days ago
Southwark	Internet	4 days ago
Croydon	Internet	4 days ago
City of Westminster	Internet	5 days ago
Croydon	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 6 minutes ago from Merton, England

  @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 6 minutes ago from Croydon, England

  @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

• 
  Cat Fitzmaurice (@cat_la) reported 7 minutes ago from Bromley, England

  @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

• 
  Johnny Dowling (@JohnnyDowling10) reported 13 minutes ago from Croydon, England

  It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 20 minutes ago from Croydon, England

  @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

• 
  Rahel Bailie (@rahelab) reported 20 minutes ago from Camberwell, England

  @bt_uk Nope, they fixed my billing problem, thanks.

• 
  Glen Oglaza (@glenoglaza1) reported 27 minutes ago from Croydon, England

  What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 27 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  DiscoverWatamu (@DiscoverWatamu) reported 28 minutes ago from Wandsworth, England

  @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

• 
  Joe Tyrrell (@JTyrrell_) reported 30 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  steffan Dutch (@SteffanDutch) reported 35 minutes ago from Bromley, England

  @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

• 
  Agustin Pesciallo (@agustin) reported 35 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 37 minutes ago from Lambeth, England

  @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

• 
  Adama Traores not that hench pal (@adama_not) reported 40 minutes ago from Wandsworth, England

  @bt_uk can you please help me kick off is in 30 mins

• 
  Gary White (@_gary_white_) reported 43 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Rahel Bailie (@rahelab) reported 43 minutes ago from Camberwell, England

  @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 47 minutes ago from Bromley, England

  I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

• 
  Elliott Rawstron (@Elliottrawstron) reported 50 minutes ago from Wandsworth, England

  @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 51 minutes ago from Lambeth, England

  @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

• 
  Ollie Geale (@OllieGeale) reported 54 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jordan Beale (@BeAl3r) reported 3 minutes ago

  @bt_uk @BTCare never fail to amaze with how poor your customer service is 👍 over 40 days since I claimed the reward card and still nothing. To then be told by the third party company that you never submitted my reward card claim. Pathetic to say the least. Not even sorted yet.

• 
  Int. Fishermen (@Int_Fishermen) reported 5 minutes ago

  @bt_uk no service tonight please dm me

• 
  Trainstation Fitness (@tsfitness2) reported 6 minutes ago

  We’re really sorry to all our customers affected by the ongoing internet outage. Our service has been disrupted and, despite relying on BT Business for support, we’ve been left without the help we urgently need. We know this has caused frustration and inconvenience @bt_uk

• 
  kernip ✌ (@Kernn_Dawg) reported 8 minutes ago

  @bt_uk you’re existing customer price promise is a scam, your customer service is a mess and you have 0 loyalty for your long term existing customer. Get in the bin. Moving to @skytv asap.

• 
  Donovan Whyte 🇵🇸 (@donutvan) reported 10 minutes ago from Little Hulton, England

  @BTCare why are the sports channels not working? Reset router, reset box, still crap

• 
  Zahid K (@zahidk) reported 11 minutes ago

  @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

• 
  Richard (@iceman500000) reported 12 minutes ago

  @btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home

• 
  Teds (@Tedtalks13) reported 15 minutes ago

  @bt_uk "all" doesnt cover ee. And doesnt cover your service level agreements

• 
  AP Rhondda (@ae_parry) reported 15 minutes ago

  @btbusinesscare @ofcom You can't even complain because they will always say that BT have not had enough chance to fix things. 2 years of bills messed up and now I have moved on to a better company I am struggling to even do that.

• 
  matt (@budge90msb) reported 15 minutes ago

  @StokeyyG2 @martynziegler Never paid to watch champions league since it was first on btsport. Started out as a deal with sky for an £5 a month. Then increased to £10 then £30. Been streaming it since