BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Croydon, Southwark, Wandsworth, Purley, Beckenham, Mitcham, and Catford.

City	Problem Type	Report Time
City of Westminster	Total Blackout	2 hours ago
Croydon	Wi-fi	1 day ago
Southwark	Internet	3 days ago
City of Westminster	Total Blackout	5 days ago
Croydon	Internet	6 days ago
Southwark	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Martin (@martin466004) reported 3 minutes ago from Bromley, England

  @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

• 
  John Mitchell (@prof_j_mitchell) reported 16 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  Agustin Pesciallo (@agustin) reported 17 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Mark O'Callaghan (@EventOCallaghan) reported 25 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  David Venters (@VentersGaming) reported 25 minutes ago from Croydon, England

  really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 26 minutes ago from Croydon, England

  @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

• 
  Elliott Rawstron (@Elliottrawstron) reported 29 minutes ago from Wandsworth, England

  @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

• 
  John Mitchell (@prof_j_mitchell) reported 34 minutes ago from Bromley, England

  MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

• 
  David Venters (@VentersGaming) reported 36 minutes ago from Croydon, England

  @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

• 
  Elliott Rawstron (@Elliottrawstron) reported 36 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  Adama Traores not that hench pal (@adama_not) reported 40 minutes ago from Wandsworth, England

  @bt_uk can you please help me kick off is in 30 mins

• 
  Ingrid Marsh (@IngridMarsh_) reported 41 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  Andrew Raffan (@AndRaffan) reported 42 minutes ago from Eltham, England

  @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

• 
  Shane Pender (@silverback1809) reported 45 minutes ago from Bromley, England

  @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

• 
  Jane Lyons (@JaneBLyons) reported 52 minutes ago from Camberwell, England

  Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

• 
  DiscoverWatamu (@DiscoverWatamu) reported 54 minutes ago from Wandsworth, England

  @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

• 
  Joe Tyrrell (@JTyrrell_) reported 56 minutes ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

• 
  John Mitchell (@prof_j_mitchell) reported 56 minutes ago from Bromley, England

  day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

• 
  SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported 58 minutes ago from Camberwell, England

  @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

• 
  J (@CFCJae_) reported 60 minutes ago from Eltham, England

  Known is a **** pundit. #BTSport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen (@MyEngland2016) reported 4 minutes ago

  @bt_uk Good Morning Had a fibre installation in June Unit fell off the wall .a bad install ,have had hours of phone calls ,engineers were promised but never came ,what do I do now

• 
  Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported 6 minutes ago

  @bt_uk I need help. Tried DMing and got a bot. Tried through the BT FB messenger...get a bot... Where can I message BT?.. I cant ring at the mo.

• 
  Akram🇵🇸 (@akrxm94) reported 8 minutes ago

  @bt_uk What’s the point if when I call and I’m on hold for more than 10 minutes, I get cut off? Why can’t there be a simple button to press to cancel subscriptions?

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 10 minutes ago

  Huge disappointment with @bt_uk today. I had a Post Office phone line in 1978 which became BT in 1982. I’ve never considered switching away. I moved last year with about 6 weeks interregnum. I’m moving again and am told I have to pay £73 early termination! So I’m done with BT, me

• 
  MumOfASwiftie (@Annette62702479) reported 12 minutes ago

  @KookyKym @bt_uk I’m on the BT900 (guaranteed speed of 700) and get less than 100 most days. No issues according to BT. Am still in contact with them to try and resolve this.

• 
  The Real Philip Lyon (@phillyonskem) reported 17 minutes ago

  i absolutely despise @bt_uk 45 minutes on webchat - 2 depts, security twice. cant help need to ring. ring number given "not in service" ring another, pass security chat to nice lady, tfr to billing, get cut off. An hour and 20 minutes, for nothing. absolute crap company

• 
  carito brigante (@teddypomp) reported 19 minutes ago

  @btbusinesscare your customer care takes some beating I tell you I’d even say Evris customer care and delivery services is better than yours Absolutely appalling And as for your rude staff on the blower What a Wally he is

• 
  GG (@G1NG3R_N1NJA_13) reported 23 minutes ago

  @bt_uk I’ve done all that. It’s not working. Apparently it’s now a fault.

• 
  heebee (@KHC99d) reported 24 minutes ago

  @bt_uk How about you deal with our problem - any assistance, a human who understands and is willing to sort out mother’s broadband issues after weeks and weeks of nothing would be appreciated.

• 
  Julie Chrimes (@jueandgaz) reported 27 minutes ago

  @btbusinesscare I’m sick to death of trying to get my issue solved, 6 months and you still haven’t sorted it, shame on BT Business 😡