BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Southwark, City of Westminster, Hackney, Perivale, City of London, Ealing, Wembley, Teddington, Hammersmith, Croydon, Southall, Hounslow and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Islington |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| City of Westminster |
Phone | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
James Mariner
(@MarinerIndy) reported
from
Camberwell, England
Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
-
CpfcRyan
(@Rpriv77) reported
from
Hackney, England
@OleleSalvador @btsport @CBSSports Down bad
-
The General
(@kaejlaab) reported
from
Islington, England
@BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.
-
Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
-
AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
-
Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
-
Scofield
(@AbzManfredo) reported
from
Kensington, England
@bt_uk my internet is down need help asap
-
Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
-
David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
-
Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
-
MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
-
Kate Austin
(@kateaustin496) reported
from
Stratford, England
@thebedfordfox @btsport Not a bad cricketer either David.
-
Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
-
Danny James
(@1DJHatch) reported
from
Stratford, England
@England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands
-
Heather Jenkinson
(@heatherdesign) reported
from
Islington, England
@bt_uk hello—is BT Wifi down in the EC1 area?
-
Joe Boyd
(@realJoeBoyd) reported
from
Islington, England
@btsport I wonder what the fix is?
-
Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.
-
David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
-
Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
-
David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Gautam Das
(@DasD36516180) reported
@bt_uk hi I am from TW76AT. Our broadband seems to be failing from yesterday evening and completely stopped working. I need this broadband to function to continue with my work. Phone calls are ringing and response so far. Please can u give me a service update in my area
-
Angela 🏴 ♀️ 🇪🇺 🖤
(@sistersurxang) reported
@bt_uk Despite 5 phone calls to you and 2 promised call backs from your customer service team I've still not got my issue sorted out. All I want to do is cancel the broadband part of my package and keep my call plan (landline). Why is this so difficult to sort out
-
Craig Allen.
(@craigallen_25) reported
Lost @bt_uk internet. Tried everything so then told someone will call in 20 mins. Then told due to high number of calls it would be 90 mins. It’s not high numbers of calls it’s low numbers of customer service staff. Why do we always get this from companies?
-
Anne P
(@anniepants35) reported
@bt_uk can you please contact me asap re mini-hub not working despite being re-assured it will remain on as continuation of home service not possible due to a BT error. Now unable to work from home!
-
Mr T0n3r🇬🇧🇮🇪
(@toner1984) reported
@bt_uk hi, I'm a BT customer, and need a new router. How can I order a new Hub? Thanks
-
🚑 Cozza P 💨 💙
(@corinne_loris) reported
Abhorrent service @bt_uk openreach regarding my disabled mum and how she’s been treated. Despite numerous phone calls, a complaint and nobody seemingly cares about no service provided,allowing her to work from home. No show for booked appointment, disgusting #youshouldbeashamed
-
Joanne Dean
(@dean_joanne) reported
@bt_uk But you’ve cancelled the service effective immediately
-
Valerie
(@mumbles84) reported
@bt_uk I called on the 6/9 and spoke to one of your colleagues who was going to cancel BT Sport, I was under the impression it was going to be cancelled from today but it’s still showing on my account and active.
-
Phil Cooper
(@Philcoops) reported
@bt_uk poor service on BT Sport kept losing contact with the router. We're back to square one
-
Ellen Moreton
(@MoretonEllen) reported
@bt_uk Hello, I want to cancel I don't want to renew