BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Southwark, City of Westminster, Purley, Morden, Wandsworth, Coulsdon, and Westminster Abbey.

City	Problem Type	Report Time
Croydon	Internet	20 hours ago
Croydon	Phone	24 hours ago
Southwark	Wi-fi	1 day ago
City of Westminster	E-mail	2 days ago
Purley	Internet	2 days ago
Southwark	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Ollie Geale (@OllieGeale) reported 13 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

• 
  ⚜GOONERLOVER69⚜ (@Goonerlover69) reported 13 minutes ago from Croydon, England

  @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

• 
  Joe Tyrrell (@JTyrrell_) reported 18 minutes ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

• 
  John Mitchell (@prof_j_mitchell) reported 26 minutes ago from Bromley, England

  MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

• 
  kanish official (@kanishofficial) reported 28 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 29 minutes ago from Bromley, England

  I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

• 
  Kurtis Simon (@kurtistime1985) reported 30 minutes ago from Camberwell, England

  @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 30 minutes ago from Croydon, England

  @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 32 minutes ago from Lambeth, England

  @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

• 
  Glen Oglaza (@glenoglaza1) reported 38 minutes ago from Croydon, England

  What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 40 minutes ago from Camberwell, England

  @btsport why are you not making it easy for your customers to pause your service like sky

• 
  Oliver Boito (@ollieboito) reported 40 minutes ago from Whyteleafe, England

  @bt_uk Still having issues unfortunately

• 
  Paton (@MarkPaton84) reported 41 minutes ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  Steven Chapman (@DrStevenChapman) reported 48 minutes ago from Croydon, England

  Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

• 
  Lloyd Cook (@mrlloydcook) reported 49 minutes ago from Lambeth, England

  @bt_uk my internet has just gone down in SW4, my hub has the orange light

• 
  Shoulder Doctor (@ShoulderDocUK) reported 51 minutes ago from Bromley, England

  @bt_uk Only three times. No offer of compensation. No confirmation of resolution

• 
  Martin (@martin466004) reported 52 minutes ago from Bromley, England

  @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

• 
  Shermin A Ali (@SherminAaliYoga) reported 55 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  Phelan Hill MBE (@PhelanHill) reported 57 minutes ago from Wandsworth, England

  Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

• 
  Rahel Bailie (@rahelab) reported 58 minutes ago from Camberwell, England

  @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GM (@Giseldi1) reported 7 minutes ago

  @bt_uk how you guys accumulate the most retarded customer service agents in the world is genuinely impressive

• 
  Jon Chadwick (@JonD_Chadwick) reported 8 minutes ago

  @bt_uk yes, I did that twice already today. I have spoken to 4 different people Problem is getting worse.

• 
  Ma$joe (@Twoostep22) reported 9 minutes ago

  @bt_uk you are truly the worst company for customer service.

• 
  KG40 (@KG40332532) reported 10 minutes ago

  @bt_uk I already tried that. It continues to say that fault is on BT's side. Please fix this.

• 
  Emma (@88ejackson88) reported 11 minutes ago

  @bt_uk Internet cut out last night. Router is blue but says no Internet connection, struggling to even use phones on 4 and 5g and all other devices and gaming consoles not connecting. Its been rebooted and factory reset, help please?

• 
  Mark Haynes (@IQuitMuskspace) reported 16 minutes ago

  @bt_uk Why am I always chasing you lot up? Service is in the weeds. Pathetic.

• 
  Vicky Johnson (@VicJohnson04) reported 17 minutes ago

  @skytv £39.95 (installation fee!) to send out a new sky box when I’m already a very loyal customer. Daylight bloody robbery @bt_uk I think you’ve e got yourself a new customer

• 
  Jon Chadwick (@JonD_Chadwick) reported 19 minutes ago

  @bt_uk Still can't get this problem fixed. Spent an hour on the phone yesterday, was promised a call back today at 3pm. No-one rang. Back on hold again. What do I do?

• 
  DemonicSuccubus (@MissSatanism) reported 21 minutes ago

  Nah @bt_uk you’re having a laugh. They finally turn up nearly 3 hours LATE! Why is it so difficult for you to have HUMANS answer a phone? Stop automating your **** with AI voices and options. It’s a piss take.

• 
  emze (@KerZE87) reported 23 minutes ago

  @bt_uk your service in the Deal area has been absolutely appalling the last few days. If my wifi goes down again I’d like money off my next bill if not all of it. Why am I paying £83 a month for a shoddy connection?