BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Southwark, Wandsworth, City of Westminster, Mitcham, Catford, Purley, Thornton Heath, and West Wickham.

City	Problem Type	Report Time
Croydon	Internet	8 hours ago
Southwark	Internet	18 hours ago
Southwark	Internet	2 days ago
Southwark	Internet	2 days ago
Croydon	Wi-fi	3 days ago
Southwark	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Lloyd Cook (@mrlloydcook) reported 2 minutes ago from Lambeth, England

  @bt_uk my internet has just gone down in SW4, my hub has the orange light

• 
  Glen Oglaza (@glenoglaza1) reported 6 minutes ago from Croydon, England

  What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

• 
  Robert Montefusco (@bobmontefusco) reported 6 minutes ago from Bromley, England

  @btsport Tell Savage he looks like an idiot with that coat !

• 
  John Mitchell (@prof_j_mitchell) reported 7 minutes ago from Bromley, England

  MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

• 
  Jon Edwards (@Jon_Edwards_) reported 10 minutes ago from Bromley, England

  Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

• 
  Danielle Altink (@danialtink) reported 17 minutes ago from Camberwell, England

  @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

• 
  Danny Attle (@DanfromtheSouth) reported 21 minutes ago from Bromley, England

  @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

• 
  Jane Lyons (@JaneBLyons) reported 24 minutes ago from Camberwell, England

  Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

• 
  Nat 💕 (@Silcox777) reported 25 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Shoulder Doctor (@ShoulderDocUK) reported 26 minutes ago from Bromley, England

  @bt_uk Only three times. No offer of compensation. No confirmation of resolution

• 
  Gary White (@_gary_white_) reported 26 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Joe Tyrrell (@JTyrrell_) reported 29 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  Andrew Raffan (@AndRaffan) reported 32 minutes ago from Eltham, England

  @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

• 
  ❣HANDCUFFED❣ (@Goonerlover69) reported 37 minutes ago from Croydon, England

  @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

• 
  Adama Traores not that hench pal (@adama_not) reported 45 minutes ago from Wandsworth, England

  @bt_uk can you please help me kick off is in 30 mins

• 
  Al Sarpong (@albsar1970) reported 48 minutes ago from Lambeth, England

  The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

• 
  DiscoverWatamu (@DiscoverWatamu) reported 48 minutes ago from Wandsworth, England

  @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

• 
  James (@jimflit) reported 53 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  Elliott Rawstron (@Elliottrawstron) reported 53 minutes ago from Wandsworth, England

  @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

• 
  Kieran Shew (@shoeburger) reported 58 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alice (@alpinefaery) reported 51 seconds ago

  @bt_uk I have access now, thank you to the nice BT man for helping me! 🙏🏻 And sorry again for losing credit and cutting the poor man off :( I felt so bad!

• 
  Rosemary Dunnill💙 (@RoseJean12) reported 12 minutes ago

  @ladylittler @bt_uk We had a longish power cut and lost Internet and landlines (bring back pre digital voice). Mobile on Tesco(O2), so non-existent 4g/5g signal. Would need to drive 5 miles to make a call, AND we live in a town! I fear getting older, with no car, in emergency

• 
  Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported 14 minutes ago

  @bt_uk, has there been a broadband outage in Lanarkshire? I’ve restarted our BT Hub but it has made no difference.

• 
  alex (@Alex_CK2) reported 14 minutes ago

  @BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.

• 
  The Version | Upgrade your downtime (@theversionhq) reported 14 minutes ago

  @mongrelcelt @bt_uk You’ve clearly never dealt with @skytv

• 
  Giselle Brannan (@g15elb) reported 15 minutes ago

  @btbusinesscare why can I not get to speak to anyone at BT Business Local in Lincoln? The system keeps not putting me thru & then saying theirs a fault? Given I have an ongoing complaint & still no solution is this deliberate?

• 
  TobyBailey - will follow back (@bailey_toby) reported 16 minutes ago

  @Steve__Paxton When I call my bank @firstdirect a person answers the phone. A person that wants to help me. They have a very swift verification process. And my calls usually take a maximum of 1-2 minutes. Love it. But then there are times I have to call @bt_uk …. Or Thames water. FML!!!

• 
  On-On-On (@clark1919acaw) reported 17 minutes ago

  @bt_uk Hi - sorry, I mean the internet connection has been down all day, so we have been cash only in our store all day .. hopefully it back in tomorrow

• 
  Horwich RMI Cricket (@HORWICHRMI) reported 18 minutes ago

  Another **** show from @bt_uk another wasted day. We have now been waiting 3 MONTHS FOR FIBRE !!!!!!

• 
  Jess Sanderson (@VSKisser) reported 22 minutes ago

  @bt_uk you broke the internet end of Feb! Require a permit to work, cancelled the order to fix - with no communication - I’ve called and rebooked and you move the completion date and still sat paying for a service I am not receiving - absolute shambles!!! Sort my internet out!