BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Croydon, City of Westminster, Wandsworth, Catford, Purley, Thornton Heath, West Wickham, Morden, Beckenham, and Carshalton.

City	Problem Type	Report Time
Southwark	Phone	7 hours ago
Croydon	Internet	2 days ago
Southwark	Wi-fi	2 days ago
Southwark	E-mail	2 days ago
Croydon	Internet	6 days ago
Croydon	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Jane Lyons (@JaneBLyons) reported 6 minutes ago from Camberwell, England

  Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

• 
  Elliott Rawstron (@Elliottrawstron) reported 8 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  Andrew Raffan (@AndRaffan) reported 10 minutes ago from Eltham, England

  @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

• 
  Milly Kenny-Ryder (@millykr) reported 12 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  James (@jimflit) reported 15 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  Adama Traores not that hench pal (@adama_not) reported 21 minutes ago from Wandsworth, England

  @bt_uk can you please help me kick off is in 30 mins

• 
  Danny Attle (@DanfromtheSouth) reported 24 minutes ago from Bromley, England

  @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 26 minutes ago from Bromley, England

  @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

• 
  Rob Holley (@robholley) reported 30 minutes ago from Camberwell, England

  @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

• 
  J (@CFCJae_) reported 33 minutes ago from Eltham, England

  Known is a **** pundit. #BTSport

• 
  Kudret (@Kurdeck) reported 35 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  Nat 💕 (@Silcox777) reported 35 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  GurunG PankaJ (@Godavarian193) reported 40 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Joe Tyrrell (@JTyrrell_) reported 48 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  Kara Godfrey (@KaraWillow) reported 51 minutes ago from Lambeth, England

  @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

• 
  Danielle Altink (@danialtink) reported 52 minutes ago from Camberwell, England

  @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

• 
  Kudret (@Kurdeck) reported 53 minutes ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  devanik saha (@devanikindia) reported 53 minutes ago from Croydon, England

  @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 55 minutes ago from Croydon, England

  @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

• 
  David Venters (@VentersGaming) reported 56 minutes ago from Croydon, England

  really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin (@WASNAPPER) reported 3 minutes ago

  @bt_uk At the third stroke I will have been sitting listening to your terrible music on hold for more time than is bearable. In the meantime my 85 year old mother is still without a useable landline, is 4 weeks acceptable to you?

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 3 minutes ago

  @bt_uk what a useless company this is. They can be as rude as they like to customers. Dreadful company

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 7 minutes ago

  I think that unless you get through to the Cheif Excutive office @BT_uk you waste your time it’s full of people that don’t listen or want to help My contract is up shortly and I’m looking forward to moving to a company with proper customer service, where you get treated properly

• 
  Ramnish Kalsi (@ramnishkalsi) reported 7 minutes ago

  @bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).

• 
  tha Movement Noize Production (@JumaMhlanga) reported 8 minutes ago

  28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService

• 
  erika x (@_erikacx) reported 9 minutes ago

  @weblivz @bt_uk Got the exact same problem now

• 
  Shoshanah Cohen (@sc2987) reported 11 minutes ago

  @bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).

• 
  Pierssy 💙 (@Pierssy) reported 12 minutes ago

  @bt_uk unbelievably terrible customer services, the people I have eventually spoken to have been good, but the automated system is crap as is the 'my BT' when you have a problem. Engineer appointment show 2 different days on different pages, so frustrating!

• 
  Leigh Jamieson (@jaimo19) reported 12 minutes ago

  @bt_uk It’s a waste time nothing gets sorted just keep getting past to so many departments and the issue never gets resolved.He has had over 50 phones since start June.

• 
  erika x (@_erikacx) reported 12 minutes ago

  @bt_uk broadband has been down for last 20 mins, the online test isn’t working. Please advise