BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Croydon, Wandsworth, City of Westminster, Mitcham, Catford, Purley, Thornton Heath, and West Wickham.

City	Problem Type	Report Time
Southwark	Internet	4 hours ago
Croydon	Internet	10 hours ago
Croydon	Wi-fi	10 hours ago
Croydon	Internet	1 day ago
Croydon	Total Blackout	1 day ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Shermin A Ali (@SherminAaliYoga) reported 4 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  Joe Tyrrell (@JTyrrell_) reported 4 minutes ago from Lambeth, England

  @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

• 
  Jessica Andrews (@Jess_L_Andrews) reported 5 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  JorG (@spanishgeo) reported 9 minutes ago from Merton, England

  @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

• 
  Oliver Boito (@ollieboito) reported 10 minutes ago from Whyteleafe, England

  @bt_uk Still having issues unfortunately

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 11 minutes ago from Bromley, England

  @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

• 
  Kurtis Simon (@kurtistime1985) reported 16 minutes ago from Camberwell, England

  @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

• 
  Kudret (@Kurdeck) reported 22 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  Lonely-planet-girl (@excellenceinLDN) reported 28 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  Steve (@stevetom110) reported 29 minutes ago from Eltham, England

  @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

• 
  steffan Dutch (@SteffanDutch) reported 33 minutes ago from Bromley, England

  @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

• 
  Jane Tippett (@Janietip) reported 37 minutes ago from Camberwell, England

  @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

• 
  Agustin Pesciallo (@agustin) reported 38 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Kudret (@Kurdeck) reported 45 minutes ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  Anouska Leon (@AnouskaLeon) reported 46 minutes ago from Merton, England

  @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 49 minutes ago from Croydon, England

  @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

• 
  Rob Holley (@robholley) reported 50 minutes ago from Camberwell, England

  @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 56 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  Kudret (@Kurdeck) reported 56 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  Aaron (@HouseArrestFM) reported 59 minutes ago from Camberwell, England

  @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tod ◣ ◢ (@tod1877) reported 8 minutes ago

  @measlewolf @bt_uk Steve @bt_uk are a terrible company, they did the same with my mom & dad,hours of calls & still couldn't rectify what they'd done,they disconnected their phone & then promised they would reconnect it with the same number they'd had for 50 years....1 year ago & they still haven't

• 
  H (@surkdidat) reported 8 minutes ago

  @bt_uk Im hard if hearing so cannot phone as have difficulty in understanding. Have you got an email address so I can put in an official complaint. You insist I return equipment i didn't need or want. You promised a returns bag would be put in with the new hub and it wasnt.

• 
  Twz 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@xTwzsr) reported 9 minutes ago

  @bt_uk your wifi is ****.

• 
  Daniel Factor (@DanielFactor79) reported 13 minutes ago

  @bt_uk They'd probably get faster internet buried under rubble than the **** slow crap we get from you retarded **** eating ******* *****!

• 
  Catherine (@teacherCate1) reported 13 minutes ago

  @bt_uk It’s not an issue of him not being on top of bills and it definitely needs looking into - he’s over £800 in credit yet he’s still having more money taken from him every month. There is no need for any phone provider to be charging such a huge amount for calls etc.

• 
  Horwich RMI Cricket (@HORWICHRMI) reported 13 minutes ago

  Another **** show from @bt_uk another wasted day. We have now been waiting 3 MONTHS FOR FIBRE !!!!!!

• 
  James Ferguson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@LucioFulciFan) reported 14 minutes ago

  @bt_uk I would like to discuss a small issue with my bill.

• 
  shullup it worked out (@ClarkeDdmthe1st) reported 17 minutes ago

  @bt_uk now being told there’s a area fault that will take a week to fix?! A WEEK. Forget using this service and forget using @EE as providers. No urgency at all. Pathetic

• 
  Dr Pauline Nelson (@DrP_Manc) reported 18 minutes ago

  @bt_uk @bt_uk. I have phoned the number. I’ve got it on speed dial. You constantly lie saying you will fix the line but you do nothing. You really are appallingly bad. No care for elderly customers without broadband. Formal complaint coming. Not that you give a darn. Appalling.

• 
  Ellma Cearuilin Franciscan🎗️ (@CCearuilin) reported 18 minutes ago

  Recommendations required for broadband. Currently with @bt_uk but their customer service is crap. Do any of them provide a decent service for a reasonable price? #bt