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BT (British Telecom)

BT (British Telecom) Outage Report in Thornton Heath, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Hammersmith, London, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Sutton, Croydon, Dorking, Hounslow, Hampstead, and Newham.

CityProblem TypeReport Time
Southwark Internet 59 minutes ago
Hammersmith Internet 5 hours ago
London Internet 8 hours ago
Hammersmith Internet 15 hours ago
London Internet 18 hours ago
London Wi-fi 20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • MarinerIndy
    James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • cat_la
    Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • VentersGaming
    David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • profmyster21
    Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • adekoya_k
    MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • MarianasBits
    🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • VentersGaming
    David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • ADMunro
    Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • coolhati
    coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • devanikindia
    devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • barriebrown1
    barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • VentersGaming
    David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • edwardwoodhouse
    Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • GoonerArmchair
    The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • Ramonnavarro
    Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • kateaustin496
    Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • jamesvalero1977
    James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • erossiniuk
    Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • NicoSCMP
    Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • MarianasBits
    🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ToneSweetman
    Tony Tweetman (@ToneSweetman) reported

    @btsport the commentators tonight are some of the worst I've ever heard. Zero understanding of football, nor the situation.

  • jerseygirluk56
    jerseygirluk56@gmail.com (@jerseygirluk56) reported

    @bt_uk Why don’t you support your customers! No internet access for over 8 days! You’re in the wrong business. Maybe philanthropy is something you should stick with and get out of telecoms altogether

  • Chilly_07
    Philip Hubble (@Chilly_07) reported

    @DafterStephen @btsport Its awful

  • KimboK88
    Kimbo K (@KimboK88) reported

    @bt_uk hiya, I’m a BT customer but have signed up to EE broadband this evening, at what point should I cancel my broadband with BT? Thanks.

  • Dawg123Dawg
    Nic (@Dawg123Dawg) reported

    @bt_uk explained shocking service and failures. Speak to someone new. Robin. She assures me many things, one being I will get a call back today. Guess what?????? Another useless member of staff. Impossible and shocking service provider. Are there any managers that are competent??

  • PDTyrer
    Paul Tyrer (@PDTyrer) reported

    @bt_uk is there a way I can get the smart hub 2 firmware update? I have been experiencing the documented problems with my Sonos set up.

  • No1Waithe
    Waithing Ape (@No1Waithe) reported

    @bt_uk since signing up to TV and internet the box hasn't worked once, not the internet connection has gone. Literally paying for something we can barely use. Awful, absolutely awful

  • Adamatbebo
    BAILEY (@Adamatbebo) reported

    @bt_uk Estimated fix time of 22:42 having a laugh, get back from work and can’t even do what I need to do, joke

  • johnny_heap
    Johnny G A Heap (@johnny_heap) reported

    @theballerjc @rioferdy5 @btsport No we DISLIKE Manure cos they’re full of their own **** and self importance...

  • Coca1nePapi
    (2.0) (@Coca1nePapi) reported

    I dunno why but I feel more confident when our games are on Sky BTSport just gives me bad vibes