BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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The latest reports from users having issues in Thornton Heath come from postal codes CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Croydon, Hackney, Hammersmith, Sevenoaks, Camden Town, Hounslow, Southall, Wandsworth, Brentford, Ilford, Paddington, Hampstead and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Southwark |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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Scofield
(@AbzManfredo) reported
from
Kensington, England
@bt_uk my internet is down need help asap
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Danny James
(@1DJHatch) reported
from
Stratford, England
@England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands
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James Mariner
(@MarinerIndy) reported
from
Camberwell, England
Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!
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darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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Heather Jenkinson
(@heatherdesign) reported
from
Islington, England
@bt_uk hello—is BT Wifi down in the EC1 area?
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Joe Boyd
(@realJoeBoyd) reported
from
Islington, England
@btsport I wonder what the fix is?
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CpfcRyan
(@Rpriv77) reported
from
Hackney, England
@OleleSalvador @btsport @CBSSports Down bad
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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The General
(@kaejlaab) reported
from
Islington, England
@BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Downes
(@downesjr67) reported
@bt_uk how hard can it be to block premium rate calls on my 81 year old mums service who has dementia? She’s been scammed into spending £63 on prem rate calls last month and after 3 calls and over an hour to BT I’m still none the wiser
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Clare
(@hamstermad16) reported
@bt_uk no Internet since hal2 this afternoon, bt help just keep giving us excuses and not much help. Any ideas when we can expect to be online again? We are in BR5
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James Brymner
(@BrymnerJames) reported
@btbusinesscare for a company that claims to be the leading edge in technology , after 5 days our business still has no phone line , I hear you now are pulling the cloud platform as it’s causing so many problems , absolutely disgraceful
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TheMafobo
(@Irakli03267444) reported
@MadridXtra @btsport Yeah and carlos instructions were whack. Madrid should never play that way away or home
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Mohammed Asim
(@BizGrowthScot) reported
Just received a sales call. Nothing interesting so far. The salesperson had called previously when they worked for @bt_uk last yr about biz network services They've moved to another company & were calling to say if I still needed help Why was my data allowed to travel? #GDPR
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Matt Denchfield
(@mattdenchfield) reported
Right, 18 days of being lied to by @bt_uk & @BTCare is enough. Plenty of polite requests for a call back, which I was offered, have been ignored. With no technical resolution, official written complaint going in now to CEO Philip Jansen @MoneyTelegraph
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John Fitzpatrick
(@Johnmfitzp) reported
@bt_uk @FoggBrain I have phoned them made a complaint and was told to call back in March. Then received an email to say my complaint had been closed!? No it hadn’t!! It really is a disgraceful & disgusting price increase. It only adds to inflation. It’s purely profiteering.
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PIP Action Campaign
(@PIPActionA) reported
@bt_uk What is the service called and is it available on most phones? My mum just bought new phones. It’s really heartbreaking Elaine, it should be easier for the elderly. Does BT have elderly care support number pls?
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Wesley Gibson
(@WesleyGibson5) reported
@bt_uk hi is there an issue with broadband in NE5? We have no broadband
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Jess🍕🎃
(@Jezza182) reported
@bt_uk That doesn’t help at all… those steps don’t even mention your BT email app