BT (British Telecom)

BT (British Telecom) Outage Report in Thornton Heath, Greater London, England

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The latest reports from users having issues in Thornton Heath come from postal codes CR7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornton Heath, Greater London, England 02/25/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Hammersmith, Islington, Camden Town, Waltham Forest, Croydon, Wallington, Wembley, Barking, Newham, Ilford, Harlesden, Hackney and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London E-mail
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomIslington Internet
United KingdomIslington Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • paulfoz72 Paul Foster (@paulfoz72) reported

    @bt_uk Never mind them how bad was that dummy Mount

  • JJFearnley Jonathan Fearnley (@JJFearnley) reported

    Stayed off Twitter all day so I didn't catch the result of the Home Run Derby. Settled down to watch it on @btsport, especially excited to see what Ohtani can do... and they've edited it out of their coverage. Not a single swing from him or Soto in that first round matchup.

  • DanielB59756947 Daniel B (@DanielB59756947) reported

    @cwsmith1 @Here4Noticias @bt_uk So you think that if you don't see something, it's never happened? Wow.

  • BobbyDavis99 Bobby Davis (@BobbyDavis99) reported

    @MargauxMagen @bt_uk @wallis61 Football was the working man's game. It's now been signed over to the Globo-Homo, Multi-ethnic Cult. Football fans never wanted this to happen but we're too stupid to see it coming and not powerful enough to stop it. Football reflects Western Society in general in this sense.

  • Garlfcspriggs11 SPRIGGSY G,LFC 💯 (@Garlfcspriggs11) reported

    @BobbyDavis99 @Here4Noticias @bt_uk I don't care it England never play again I hate them Southgate plonker injuries to players including my own club captain kane rashford so I don't care if archer plays cricket 4 England I don't care same as Sterling I don't like England fa set up end of

  • LFCRedRobbo Rob ⚽️⚽️⚽️⚽️⚽️⚽️⚽️⚽️⚽️❤ (@LFCRedRobbo) reported

    @rachellucie @bt_uk No but they were abused in other ways. To say the whole nation throws this back at black people is way off the mark I was just as gutted for the lads that missed these penalties as for the previously mentioned lads. Never once did the colour of their skin even enter my head.

  • Evesain_ Evesain (@Evesain_) reported

    @bt_uk is there an eta on the repair for the Durham outage?

  • teh_c Chris (@teh_c) reported

    @btsport @bt_uk @MLBEurope You don’t offer the MLB Home Run Derby as a full on-demand replay option, and only do an evening replay, but then cut out half of the action including Ohtani?! WTF?? #HomeRunDerby

  • GeorgeBcroyguy George Bentley (@GeorgeBcroyguy) reported

    @bt_uk Open your ears... They were told by Southgate who was to take penalties. And Show off Rashfird let us all down. Skin colour wasn't involved it was about being able to kick a football at a goalmouth circa 200 sq.ft. I've seen young children be able to do that easily. Radford?

  • ThaboGesis Thabo (@ThaboGesis) reported

    @stu4875 @bt_uk Exactly. The worst part for me was Southgates decisions. Subbing in last minute, etc. Really poor performance.