BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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The latest reports from users having issues in Thornton Heath come from postal codes CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Islington, London, Southall, Ilford, Southwark, Hammersmith, Kingston upon Thames, Thornton Heath, Croydon, City of London, Camden Town, Waltham Forest, Wallington, Wembley and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| London |
Internet | |
| Southall |
Internet | |
| Ilford |
Internet | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Matt the Cab
(@Matboy_Slim) reported
from
Camberwell, England
What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE
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Bill Banks
(@bill_banksy) reported
from
Bromley, England
@btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.
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Martín Pane 🐦
(@martinTayx) reported
from
Camden Town, England
@Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈
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J
(@CFCJae_) reported
from
Bromley, England
Was getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport
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Brian Hutchinson
(@bhutch41) reported
from
Lambeth, England
@bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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lisah1974
(@harberlisalfc) reported
from
Hackney, England
@bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way
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FirstClassLounge
(@1stclasslounge) reported
from
Stratford, England
So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!
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Dean Cowcher
(@DeanCowcher) reported
from
Crayford, England
@BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo
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Sab
(@28Zizou) reported
from
Merton, England
@virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.
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Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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Barry
(@uksov) reported
from
Eltham, England
@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
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Polly Cziok
(@PollyCziok) reported
from
Hackney, England
Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State
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Johnny Murnane
(@Johnny_Murnane_) reported
from
Islington, England
@bt_uk Working now thanks. App on phone, first time customer.
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!
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Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
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Ray Rajani
(@ManUtd_BITW) reported
from
City of London, England
@truesricosta @Ossyref @StephMcMahon @WWEUniverse @btsport @btsportwwe @WWE @WWENetwork Sorry i misread this all - i thought the question said live on tv (misread the wwe network bit) and I agree with the last tweet. If anything i wish raw and sd could be on the wwe network quicker (but again tv license issues prevent this)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Davies
(@Mr__Flibble) reported
@bt_uk Logging a note on a computer system in my opinion does not constitute communication with Openreach. You need to allow your call centre operatives to get hold of someone at Openreach and someone to take ownership of issues.
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James 🇬🇧
(@ItsJamesPowers) reported
( Thread (13/14) I have been a customer of @EE for many years this is a company I no longer recognize, since its acquisition by @BT_UK the company has gone downhill, and it’s happened under @MarcAllera's watch.
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james warren
(@jameswa07143772) reported
@bt_uk Haha help. Over 3 weeks later. Glad YOUR BUSINESS is doing so well that you can disregard your customers.mine is suffering because of your incompetence. Told the same script. Over and over. Useless callcenters. BRITISHtelecom my foot.
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RHP Group
(@RHP_UK) reported
@bt_uk Hi there. A member of our Customer Service Team has been trying to call all week in relation to remove an old BT phone booth that's on one of our estates but they've been able to get through. Please could we request a call back for them or know your recommended next steps?
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sally-in-the-shire
(@SoSallyHome) reported
@StewartBryant @bt_uk Yep. Spoken to another BT customer advisor today. I’ve been mis sold and they are back tracking. @Ofcom is my next port of call
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Openreach
(@WeAreOpenreach) reported
@SarahAuty @bt_uk Openreach is responsible to maintain and repair the network. Your provider is responsible to manage any fault issues on your behalf. This means that they must contact Openreach for you. Your provier is our direct customer so we have a team who they can contact.
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stacey kenyon
(@hoof79) reported
@bt_uk Hi, we are due to switch to you on Monday 6th, our current internet is shockingly bad (2 mbps bad) if I connect your router early and the hybrid connect will the hybrid connect work? It's got to be better than what we've got now. Thanks
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Andy Grimes
(@andygrimes76) reported
@bt_uk @mansi_1612 Call British Gas debt recovery. They are more customer focused.
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Neil Kennedy
(@Neil_Kennedy_2) reported
@bt_uk I’ve been onto the loyalty team!! £30 a month for Fibre 2 broadband to a new customer (with no upfront costs) and £55 per month to a loyal customer of 25 years.
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james warren
(@jameswa07143772) reported
@bt_uk Why? Honestly. After 3 weeks I am probably past the point of caring and cancelling.going with one of your competitors. One where an actual human will sort out the problems instead of a scripted,apologetic excuse that always ends...on Monday!!! 3 times now!!!