BT (British Telecom)

BT (British Telecom) Outage Report in Thornton Heath, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornton Heath, Greater London, England 01/04/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Tower Hamlets, London, Hackney, Hammersmith, Southwark, Hounslow, Paddington, Croydon, City of Westminster, Camden Town, City of London, Coulsdon, Dagenham, Ilford and Wandsworth.

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City Problem Type Report Time
United KingdomTower Hamlets Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • plattste steve platt (@plattste) reported from Ilford, England

    @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ManxTony Anthony Bennett (@ManxTony) reported

    @btsport can we please not have Wolves on live anymore... They absolutely shocking to watch. Lock down is bad enough without you subjecting us to more mind numbing junk.

  • goldback wayne harrison (@goldback) reported from Wednesfield, England

    @btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho

  • K1t_Law Kitčaniklić (@K1t_Law) reported

    @bt_uk Sort your internet out !! Nothing but problems. Tell me to call up when your call centres are closed at 9pm ?!!!! I’m paying £40.50 for this utter shite.

  • bigpete1974 Peadar MacÍomhair (@bigpete1974) reported

    @bt_uk @bigbirdy91 Bit slow there lads...the issue was 6 hours ago 🙄

  • UtdVinny ‎ ‎ ‏‏‎ ‎ ‏‏‎ ‏‏‎ ‎ ‏‏‎ ‎ ‎ ‏‏‎ ‎ ‏‏‎ ‎vinny (@UtdVinny) reported

    @bt_uk your wifi bad

  • RoccoMckay4 Rocco Mckay (@RoccoMckay4) reported

    @RobbieSavage8 @bt_uk @bt_uk are really bad.

  • Claire_Simpsonn Claire Simpson (@Claire_Simpsonn) reported

    @bt_uk Yeah big help that was.. no fault but our internet box was flashing purple, orange, green and blue..

  • SaltyGameplays SaltyDoesTweets (@SaltyGameplays) reported

    Decided i'm going to save up the probably £400 @bt_uk will want to charge me to end my contract early with them and change broadband providers so I can watch videos in 1080p, stream, work and game without issues. Any good recommendations? looking at @VodafoneUK at the moment

  • topboylfc GT (@topboylfc) reported

    @bt_uk Ethernet cable! I am playing online multiplayer and I haven’t lost connection once! Even playing on my #Ipad the signal is sound I haven’t had any lagging or anything so what else could cause it do ya know?

  • revdgarry Revd Garry Roberts (@revdgarry) reported

    @bt_uk I’m trying to get the average speed report emailed to me from the speed check facility when logging into my hub (guaranteed 51mb but only receiving 15). Email is not arrive despite email being correct and trying several times. Can you help?