BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, London, Newham, Hammersmith, City of Westminster, Barking, Southwark, Croydon, Hackney, Wembley, Ilford, Hounslow, City of London, Dorking and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Internet | |
| London |
Internet | |
| Newham |
Phone | |
| London |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Shermin A Ali
(@SherminAaliYoga) reported
from
Merton, England
@bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout
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Dhammadinna
(@Dhammadinna) reported
from
Poplar, England
@bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s
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TF
(@thegaffaa) reported
from
Ilford, England
@ajetshehu24 @btsport Hes a awful co commentator
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Dr. Kelechi Anyikude
(@KelechiAFC) reported
from
East Ham, England
@ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.
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Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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Will Ashley
(@willjashley) reported
from
Camberwell, England
@bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB
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Judith
(@Judiky) reported
from
Brentford, England
@bt_uk guys, no internet in NW105AH all day. Any help?
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator
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Dhammadinna
(@Dhammadinna) reported
from
Poplar, England
@bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport Doesn't work in the UK :/
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Foss
(@fackjossey) reported
from
Lambeth, England
Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@BenGilby1 @btsport He has the worst haircut too.
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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glosuk68
(@glosuk68) reported
Of course - as they always do - @BTCare will maintain they don’t have an issue with email spam. They do. An explosion to 147 emails over the last 7 days, up from a handful each week. I’m thankful I no longer pay for their email services.
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nigelthebuddha
(@nigelthebuddha) reported
@SkyHelpTeam - I'm having issues watching some On Demand & Catch Up programmes. I've been trying to watch @russellhoward Hour for ages but it keeps saying 'Download Failed'. All help forums suggest it's @bt_uk Broadband customers only. What can I do to solve, please?
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Alex Dodd
(@alex_dodd) reported
@bt_uk I’m trying to post on your community support forum but it requires my email address to be verified. I’ve attempted to verify it at least five times but each time your email has apparently been resent nothing has come through.
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gareth brooks.
(@mrgarethbrooks) reported
@NEEZU5 @bt_uk We’re with EE, but it’s a BT Openreach line and problem. I was with Sky in town, but it was a BT line. No problem there 😩
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Break for Ball
(@breakforball) reported
Despite never even discussing or considering a change of contract @bt_uk I went from £22.99 a month to £99.99 for a phantom contract for broadband alone that doesn’t exist. “No notes, managers can’t take calls, and perhaps some people pay that” were answers I got #charlatans
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Kevin Quigley
(@quigdes) reported
Just want to thank @BTCare for cutting off my business broadband line at home, due to an issue they admit is their fault, resulting in my being on the phone most of the day to no less than 4 agents, resulting in them saying they "may" be able to reinstate it before the New Year.
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Rob Gilbert-Ovens
(@Thegeordiefaith) reported
@bt_uk my Internet is still horrendously slow. I enquired about this yesterday and was asked to send a text. All I got back was, you're connected. Yes I know but it's painfully slow. 9mbs is a joke when I pay for between 28 and 50 odd mbs.
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Robert Dewey
(@LathockarLamb9) reported
@btsport trying to get bt sport monthly pass but it won't let me go to payment. Is there any issue with it?
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Charles Cross
(@charlescross01) reported
@KulganofCrydee @bt_uk ..Then we had a fault because the features like Caller Display that we pay for all disappeared and I had to get BT to fix that. Landline users are mostly older and not technically minded, how on Earth can BT expect them to deal with all this without help?
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Pritesh Govindji
(@PriteshGovindji) reported
@bt_uk why is your broadband service so sh*t??? 16 times the broad band has gone down in the last 4 hours. My cables are fine and untouched, I haven't moved the router, there isn't any roadworks that damaged the cables and it hasn't rained. Yet every single day, without fail,