BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, City of Westminster, Southwark, Wandsworth, Catford, Purley, Thornton Heath, West Wickham, Morden, Beckenham, and Carshalton.

City	Problem Type	Report Time
Croydon	Internet	1 day ago
Croydon	Internet	3 days ago
Croydon	Internet	4 days ago
City of Westminster	Internet	5 days ago
Southwark	Wi-fi	5 days ago
City of Westminster	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 9 seconds ago from Camberwell, England

  @btsport why are you not making it easy for your customers to pause your service like sky

• 
  Matty (@Scott9M) reported 3 minutes ago from Wandsworth, England

  @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

• 
  steffan Dutch (@SteffanDutch) reported 7 minutes ago from Bromley, England

  @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

• 
  Foss (@fackjossey) reported 10 minutes ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

• 
  Johnny Dowling (@JohnnyDowling10) reported 12 minutes ago from Croydon, England

  It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

• 
  SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported 13 minutes ago from Camberwell, England

  @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

• 
  Gavin McLelland (@gmac7000) reported 16 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Elliott Rawstron (@Elliottrawstron) reported 16 minutes ago from Wandsworth, England

  @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

• 
  GurunG PankaJ (@Godavarian193) reported 24 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Phelan Hill MBE (@PhelanHill) reported 25 minutes ago from Wandsworth, England

  Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

• 
  Agustin Pesciallo (@agustin) reported 26 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Jane Tippett (@Janietip) reported 26 minutes ago from Camberwell, England

  @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

• 
  Joe Tyrrell (@JTyrrell_) reported 30 minutes ago from Lambeth, England

  @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

• 
  Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported 30 minutes ago from Lambeth, England

  @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 31 minutes ago from Camberwell, England

  @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

• 
  Rob Holley (@robholley) reported 32 minutes ago from Camberwell, England

  @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

• 
  Kudret (@Kurdeck) reported 36 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  Elliott Rawstron (@Elliottrawstron) reported 38 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  Glen Oglaza (@glenoglaza1) reported 39 minutes ago from Croydon, England

  What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

• 
  Steve (@stevetom110) reported 43 minutes ago from Eltham, England

  @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MARK FISHER (@MARKFIS77921435) reported 4 minutes ago

  @bt_uk No point contacting you again you do nothing and don't care you have left a 95 yr old stranded with out a phone for 4 days. Disgraceful service

• 
  Ellma Cearuilin Franciscan🎗️ (@CCearuilin) reported 5 minutes ago

  Recommendations required for broadband. Currently with @bt_uk but their customer service is crap. Do any of them provide a decent service for a reasonable price? #bt

• 
  Slimzee (@slimzeeUTD) reported 9 minutes ago

  @virginmedia 28million pound fine, what a crap service. Glad I moved to @bt_uk

• 
  JAH (@JAH59) reported 10 minutes ago

  @bt_uk I want to make a complaint

• 
  David Gray (@davidgraywrites) reported 12 minutes ago

  @btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 14 minutes ago

  I think @bt_uk have been in the pub watching the football today. Broadband has been up and down all day.

• 
  Dr Pauline Nelson (@DrP_Manc) reported 15 minutes ago

  @bt_uk @bt_uk. I have phoned the number. I’ve got it on speed dial. You constantly lie saying you will fix the line but you do nothing. You really are appallingly bad. No care for elderly customers without broadband. Formal complaint coming. Not that you give a darn. Appalling.

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 15 minutes ago

  I think that unless you get through to the Cheif Excutive office @BT_uk you waste your time it’s full of people that don’t listen or want to help My contract is up shortly and I’m looking forward to moving to a company with proper customer service, where you get treated properly

• 
  tha Movement Noize Production (@JumaMhlanga) reported 16 minutes ago

  @bt_uk I suggest you call me because your customer service is vile, you all nice on the internet and disrespectful on the phone. Just had an outburst with one of your customers service Lavanya on business department. Train your staff

• 
  Elton Murphy (@eltonmurphy) reported 19 minutes ago

  Hey, @btbusinesscare , our Business Broadband has been down all morning. Please check your DMs. Your website has been no help at all, sadly.