BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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The latest reports from users having issues in Thornton Heath come from postal codes CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Hammersmith, Hackney, London, Islington, City of London, Croydon, Southall, Wembley, Ilford, City of Westminster, Leyton, Camden Town, Hanwell and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Edward Salmon
(@enbsalmon40) reported
from
Camden Town, England
@bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣
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simon colvin
(@Simon_Colvin) reported
from
Islington, England
@bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Kara Godfrey
(@KaraWillow) reported
from
Lambeth, England
@bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?
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Diana Nye
(@DianaNye) reported
from
Paddington, England
@bt_uk 😂 the website page is down
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❣HANDCUFFED❣
(@Goonerlover69) reported
from
Croydon, England
@bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔
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LPESSN
(@LPESSN) reported
from
Camberwell, England
@ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.
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Edward berry
(@eddibfit87) reported
from
Hammersmith, England
@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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Ridley Road Resident
(@RidleyRoad174E8) reported
from
Hackney, England
@ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Al Sarpong
(@albsar1970) reported
from
Lambeth, England
The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS
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Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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Lesley Thompson
(@lesleythom) reported
from
Hackney, England
@btsport has the worst commentators, uninformed drivel
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RAZZÆ
(@RAZMIKSARGSYAN) reported
from
Stratford, England
@btsport can the support team please message me
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Carole-Anne 💙
(@caroleanne327) reported
from
Crayford, England
Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bolo 🇪🇺🇪🇺🇪🇺
(@Sagenhaft) reported
@bt_uk It’s fibre broadband I was referring to, the adsl poor connection you have there, but I was talking about fibre.
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Dave
(@whoamidoyouknow) reported
@bt_uk I duly received the call at 10am. After 40 fruitless minutes, it transpires that the caller was not the promised Tier 2 email expert but rather the umpteenth 1st line generalist that I've spoken to during this never ending farce. Still no email access after 11 days. 🙄🙄🙄
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🐲 🏴 Chi 🇹🇭 🐉
(@Thai7Chi) reported
@bt_uk I do need to ask though. When are you guys able to come in homes again? I originally wanted Internet in my bedroom like I had with virgin. So all my devices connected with Ethernet. Now it's downstairs where I have to connect with WiFi. The signal not as good.
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ScopeViews
(@scope_views) reported
@VodafoneUK What’s the point? I’ve been at war with you for 2 years. You’re never going to provide me with a decent service. But when I can get Starlink it’s goodbye to fixed BB forever @bt_uk #BK
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Dan
(@mightyroyals) reported
@bt_uk my Samsung A71 is trash it never connects to WiFi and Samsung won't do anything I don't wanna be stuck for another 20 months with a dodgy handset, can I exchange it for a different handset that actually works?
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Nicola Jayne
(@ncw18hqf) reported
@bt_uk We have a complaint raised currently. We have been given a 4g to set us up with Internet which is not working. We have been given three different orders and 3 different dates of activation. My daughter is home schooling. My husband is a teacher. Its shocking this service
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Sylveon Plath
(@sillydizzle) reported
@bt_uk More useless platitudes, exactly what I'd expect from a bunch of *****, is that what BT stands for? YOUR ENGINEER DIDN'T GIVE A **** WHEN THEY CUT OUR LINE EITHER!
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Simon Miller
(@simonfgmiller) reported
@bt_uk Yes, but it’s not fixed - that’s the problem. You guys do your best, as do the call centre folk, we’ve had repeat visits from Openreach engineers - but the problem is never solved.
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Jack
(@29Jackk) reported
Can anyone help me find a H in @Atleti as @btsport keep pronouncing a H in Atletico sounds like Athletico 🧐 I didn't realise Bilbao were doing so well in the @ChampionsLeague #UCL #btsports
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Adam Woodgate
(@AdamMWoodgate) reported
@bt_uk - when are you going to do something about #SCAM phone calls pretending to be BT saying "someone is using your internet, so we are going to have to suspend your service?"