BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Croydon, Hackney, Camden Town, Paddington, Ilford, Southwark, City of London, City of Westminster, Sevenoaks, Newham, Barking, Wembley and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
TV | |
| London |
Wi-fi | |
| London |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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novice
(@jjjecannon) reported
from
Hackney, England
@bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk apparently 2 am is an issue for streaming
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?
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steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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Joe Maguire
(@Jmaguire2) reported
from
Hackney, England
@btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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Anthony Harris
(@AntoineDingDong) reported
from
Bromley, England
Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?
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Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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Conor Saunders
(@conor_saunders) reported
from
Wandsworth, England
After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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Kudret
(@Kurdeck) reported
from
Lambeth, England
What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband
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Kudret
(@Kurdeck) reported
from
Lambeth, England
After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
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J
(@CFCJae_) reported
from
Eltham, England
Known is a **** pundit. #BTSport
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Jenny Woods
(@JennyferWoods) reported
from
Hammersmith, England
@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Bond
(@TimBond1972) reported
name a company with worse service than @bt_uk . #iwillwait #service #CustomerService
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Dannie
(@xgigglebubblex) reported
@bt_uk Haha just been scrolling through this and did not see 1 positive comment about this "reliable" WiFi. Just all the same, slow doesn't work, drops out, not helpful and call centre not even open certain hours to help. Very unhelpful
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TraderH
(@kh96047890) reported
@bt_uk I’ve been having problems since I’ve switched from #EE to #BT , I’ve had two engineers come out and the service is still the same , my internet is slow and also it still buffers the lights go orange and pink on the router😡
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Wayne
(@BarbieeWayne) reported
@btsportwwe @btsport Y’all completely ruined Asuka, booked her title reign horrible, and have made her look super weak, then you got KLR still with that damn title seemingly never gonna drop it when she should’ve dropped it a long *** time ago, Jinny should’ve BEEN won the title if you’re not gonna
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Dafydd 🏴🏴🇮🇪=🇪🇺 🛸
(@Dafydd_62) reported
@EveryCountry @bt_uk Well, you can cancel the contract! If you can get Hyperoptic they're brilliant!
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A F
(@finlay2009) reported
@bt_uk I’ve just had it confirmed by your technical team that your SmartHub2 and apparently BT does not support VPNs!! Why?
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Neil Lomax 📻🎧🎤
(@neilmlomax) reported
@bt_uk our broadband service start date cancelled for the FOURTH time .. TEN DAYS late and counting !! no organisation, standard automated responses to complaints . This is customer service in 2021 folks !what a shower !!! #broadband #btbroadband #bt be warned potential customer
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Richard Horton
(@Richard97077456) reported
@bt_uk At lest £10 per month more expensive than you can get elsewhere and you don't have to put up with the awful customer service!
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Nic Heather
(@NicHeather2) reported
@bt_uk Hi, we know what to do. The issue is when calling the number as directed in your website (using the link you have provided) no one she has spoken too knows how to do it- so waste of time trying again. Please advise next steps- this is proving very stressful.
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Daniel Howroyd
(@sirDanielofH) reported
@bt_uk When BtSport is the worst app for streaming? I don’t think so.