BT (British Telecom) Outage Report in Thornton Heath, Greater London, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Camden Town, City of London, London, Croydon, Southwark, Brentford, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Sutton, and Dorking.

City	Problem Type	Report Time
Hammersmith	Wi-fi	1 hour ago
Camden Town	E-mail	5 hours ago
City of London	Phone	6 hours ago
Hammersmith	Internet	6 hours ago
London	Internet	8 hours ago
London	Total Blackout	8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Gary White (@_gary_white_) reported 34 seconds ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Kudret (@Kurdeck) reported 1 minute ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  Deano (@Deano2301) reported 4 minutes ago from London, England

  @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

• 
  Andrew Raffan (@AndRaffan) reported 11 minutes ago from Eltham, England

  @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

• 
  Aaron (@HouseArrestFM) reported 16 minutes ago from Camberwell, England

  @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

• 
  Joe Maguire (@Jmaguire2) reported 18 minutes ago from Hackney, England

  @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

• 
  Julie Winchy Winch (@juliewinch) reported 22 minutes ago from Bexleyheath, England

  @bt_uk why has my broadband been so bad for 3 days now !!

• 
  Jamie Lyons (@JamieLyons97) reported 24 minutes ago from Paddington, England

  @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

• 
  Paton (@MarkPaton84) reported 27 minutes ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  C.N. (@livefr33diehard) reported 28 minutes ago from Bromley, England

  @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

• 
  steffan Dutch (@SteffanDutch) reported 28 minutes ago from Bromley, England

  @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

• 
  𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported 32 minutes ago from Islington, England

  @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

• 
  Jared (@gxyred) reported 33 minutes ago from Lambeth, England

  @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

• 
  Paul (@Pauljar58453395) reported 43 minutes ago from Hounslow, England

  £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

• 
  Robert Montefusco (@bobmontefusco) reported 46 minutes ago from Bromley, England

  @btsport Tell Savage he looks like an idiot with that coat !

• 
  Ivan Clark (@wobblyclark) reported 49 minutes ago from Islington, England

  @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

• 
  ParkParadeTrappyOHB (@OhbPark) reported 49 minutes ago from Brentford, England

  Could some one look at this **** my team 😢@ManUtd @btsport

• 
  Cristián [at 🇬🇧] (@5561CL) reported 50 minutes ago from Brentford, England

  Is internet down @bt_uk at nw10 3qu?

• 
  Shane Pender (@silverback1809) reported 54 minutes ago from Bromley, England

  @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 58 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arif (@ArifIslam11) reported 1 minute ago

  @bt_uk is the service down? Not getting any Wi-Fi despite blue lights

• 
  Glenn Brayshay (@mrspongey) reported 2 minutes ago

  @bt_uk we're in Somerset and are connected to the WiFi and it's saying "no Internet access" anyone else have this problem??

• 
  João André Gonçalves (@JooAndrGonalve4) reported 3 minutes ago

  @bt_uk my WiFi is on but it says no Internet connection, any chance you guys can help with this?

• 
  ElLou 💙 (@ellou1999) reported 4 minutes ago

  @mrspongey @bt_uk Yes having the same problem here in Wales

• 
  Jon Marr (@J_Ded) reported 6 minutes ago

  @JessejamesBBQUK @bt_uk @craiglodge81 Same here, absolutely appalling answer, shocking customer service, and the EE service checker it directs you to does not work either.

• 
  pickles (@pickles61068) reported 8 minutes ago

  @bt_uk @JessejamesBBQUK Seems to be a problem as well with BT & EE

• 
  Jenna Lockley FRGS (@jenjen235) reported 13 minutes ago

  @bt_uk connected but no Internet, as well as a worldwide social media outage.. What is going on?? Restarting the hub does not work.

• 
  Donna McIntosh (@DonnaToshie) reported 14 minutes ago

  @bt_uk I’ve got my code for the Xbox series x but nothing happens when I enter it…help please

• 
  Johnny Street (@_JonathanStreet) reported 17 minutes ago

  @bt_uk, do you have any info on this - you share network data infrastructure, right?

• 
  Arif (@ArifIslam11) reported 22 minutes ago

  @BTCare is your service down? Not getting anything