BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

BT (British Telecom) signals over the past 24 hours, with local activity from Thornton Heath, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Thornton Heath, England and nearby areas
• Service-wide baseline

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Hammersmith, City of London, Islington, Southall, Wandsworth, City of Westminster, Hounslow, Hackney, Coulsdon, Bexley, Croydon, Brentford, and Newham.

City	Problem Type	Report Time
Southwark	Internet	2 hours ago
London	Internet	16 hours ago
London	E-mail	16 hours ago
London	Internet	16 hours ago
Hammersmith	Internet	17 hours ago
London	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Ramon Guthrie (@Ramonnavarro) reported 56 seconds ago from East Ham, England

  @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

• 
  MISS OLUBUNMI (@adekoya_k) reported 4 minutes ago from London, England

  @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

• 
  The General (@kaejlaab) reported 9 minutes ago from Islington, England

  @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

• 
  Jane Means (@janemeans) reported 9 minutes ago from Paddington, England

  @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

• 
  ⚜GOONERLOVER69⚜ (@Goonerlover69) reported 13 minutes ago from Croydon, England

  @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

• 
  David Robson 🎧🎬🌈 (@DavidRobson84) reported 14 minutes ago from Lambeth, England

  @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

• 
  Dan White (@whitedan2001) reported 16 minutes ago from London, England

  Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

• 
  Lanny (@_LannyWalker) reported 19 minutes ago from London, England

  @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

• 
  Ingrid Lopez Cardona (@ilopezcard) reported 25 minutes ago from Lambeth, England

  @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

• 
  Heather Jenkinson (@heatherdesign) reported 28 minutes ago from Islington, England

  @bt_uk hello—is BT Wifi down in the EC1 area?

• 
  Alex Munro (@ADMunro) reported 29 minutes ago from Esher, England

  @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

• 
  darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported 31 minutes ago from Islington, England

  Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

• 
  Adam King (@TheLoneRanger00) reported 38 minutes ago from Paddington, England

  @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

• 
  Pam (@Winemonday) reported 38 minutes ago from Richmond, England

  @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

• 
  Jane Tippett (@Janietip) reported 47 minutes ago from Camberwell, England

  @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

• 
  Joe Tyrrell (@JTyrrell_) reported 48 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  Nat 💕 (@Silcox777) reported 49 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Sabīne (@SabineDreibe) reported 52 minutes ago from Paddington, England

  @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

• 
  Alan Burkitt-Gray (@alanburkittgray) reported 57 minutes ago from London, England

  @bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her

• 
  Richard Foster (@richardfoster1) reported 57 minutes ago from London, England

  @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony (@LookingBack22) reported 4 minutes ago

  @juliandc @ClaireMadMax @bt_uk Same here. Now reliant on a broadband connection requiring power. Not progress. iPhone has emergency satellite connection though.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 5 minutes ago

  @Walesguy2 @bt_uk Mark, it's been a known issue for months.

• 
  Gari MacColl (@JGMacColl) reported 7 minutes ago

  Dear @bt_uk You replied once to my posts, your customer service has an average waiting time of 45 minutes. Please, let me leave you without waiting on the phone. You've taken so much money for a terrible service, please, let me go. Over to you, AI Bot

• 
  Mike Seaton (@mikeseat) reported 8 minutes ago

  @bt_uk I cancelled my service on the 25th July. The guy explained the 30 day notice period (despite being out of contract) and that services would cease on 25th August. However ive just recieved another bill and My BT says another is due in September! Can someone dm me pls

• 
  Helen Wakelam (@HelenWakelam) reported 11 minutes ago

  @bt_uk how do I get to speak with someone on the helpdesk about a broadband fault instead of dealing with a dreadful bot over text - disgraceful service?

• 
  Sem Essessi (@SemiEssessi) reported 18 minutes ago

  @bt_uk your CEO is a ******. he should be checking that customer service works at least once a week himself personally to stay on top of it. its easily fixed. he needs firing asap. gross negligence and probably misconduct for leading it here

• 
  Kati (@Nunney2584) reported 24 minutes ago

  @bt_uk Hi, my internet has been down all day and it's driving me crazy. I've unplugged and restarted the router and it still has a yellow light flashing and a red 'off' light on. I don't watch terrestrial TV, I use a fire stick for everything and I'm running out of mobile data.

• 
  James (Jim) Naismith (@JHNaismith) reported 24 minutes ago

  Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.

• 
  andy carson (@andy_carson101) reported 25 minutes ago

  @eventhestarsuk @bt_uk sign up as new customer with the missus or someone else in house.... btw for around same price we get virgin with sport movies telly top speed internet & netflix

• 
  Mickey Deehan (@MickeyDeehan) reported 25 minutes ago

  @EDiamond136 @bt_uk Just cancel your DD for the shop they can't do anything about it they try and bully you to pay it but don't give in also youfiber is cheap and you get 1 gig speed

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