BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, City of Westminster, Croydon, Wandsworth, Mitcham, Catford, Purley, Thornton Heath, and West Wickham.

City	Problem Type	Report Time
Southwark	Internet	5 hours ago
City of Westminster	Internet	2 days ago
Croydon	Wi-fi	2 days ago
City of Westminster	Internet	2 days ago
Croydon	Internet	2 days ago
Southwark	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  JorG (@spanishgeo) reported 3 minutes ago from Merton, England

  @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

• 
  Danielle Altink (@danialtink) reported 7 minutes ago from Camberwell, England

  @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

• 
  Joe Tyrrell (@JTyrrell_) reported 11 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  Nat 💕 (@Silcox777) reported 12 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Johnny Dowling (@JohnnyDowling10) reported 12 minutes ago from Croydon, England

  It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

• 
  Al Sarpong (@albsar1970) reported 17 minutes ago from Lambeth, England

  The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

• 
  Joe Tyrrell (@JTyrrell_) reported 17 minutes ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

• 
  devanik saha (@devanikindia) reported 19 minutes ago from Croydon, England

  @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

• 
  John Mitchell (@prof_j_mitchell) reported 20 minutes ago from Bromley, England

  MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

• 
  kanish official (@kanishofficial) reported 22 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  J (@CFCJae_) reported 24 minutes ago from Eltham, England

  Keown is a **** pundit. #BTSport

• 
  Martin (@martin466004) reported 29 minutes ago from Bromley, England

  @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

• 
  Shermin A Ali (@SherminAaliYoga) reported 39 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 41 minutes ago from Croydon, England

  @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

• 
  Lonely-planet-girl (@excellenceinLDN) reported 44 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  Sam Luis Verissimo (@SamVerissimo) reported 45 minutes ago from Lambeth, England

  @bt_uk is there a outage in se5 internet and landline not working?

• 
  GurunG PankaJ (@Godavarian193) reported 50 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Rahel Bailie (@rahelab) reported 54 minutes ago from Camberwell, England

  @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

• 
  Aaron (@HouseArrestFM) reported 55 minutes ago from Camberwell, England

  @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

• 
  Rahel Bailie (@rahelab) reported 56 minutes ago from Camberwell, England

  @bt_uk Nope, they fixed my billing problem, thanks.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GerryC🏇🏾 (@Epsom1780) reported 4 minutes ago

  @bt_uk Into day 9 now of no internet and no news after damage to cables on site here in Church Crookham! Our service providers give us no updates! When can we at least hear some updates! This is just getting extremely silly! We now think Openreach don’t know how to fix it! 😑

• 
  Kelly (@holby_fan) reported 7 minutes ago

  I need to cancel my fibre order. It hasn't arrived yet but I haven't seeked permission from the council @bt_uk

• 
  UAVHive (@UAVHive) reported 11 minutes ago

  @NorthernPeasant @bt_uk Are you sure someone isn't applying for a service in your name, maybe even a mobile phone?

• 
  Davie B (@Broon374) reported 11 minutes ago

  @tpea101 @bt_uk I’m with Sky. Been with them for a number of years now and never had an issue 🤞

• 
  GerryC🏇🏾 (@Epsom1780) reported 11 minutes ago

  @bt_uk I don’t have an account with BT though, I’m with Sky, but they’re not updating, and it’s Openreach that are supposedly fixing this problem and then updating Sky! So I need to contact Openreach!

• 
  DJ Dinamique 🇫🇷 🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 (@DJDinamique) reported 19 minutes ago

  @CarersUK @bt_uk What I don't understand is now @bt_uk are moving people to VOIP (because that's what it is) they still have that idea that you can only have an hour free even though if you hang up at 59 minutes and call again it remains free. It feels like a trap.

• 
  Macro Bielsa (@Forex_trader_4u) reported 20 minutes ago

  @bt_uk why do you make it so hard to cancel your products. It’s a disgrace and should be investigated by the CMA. Spent nearly an hour trying to find and then cancel my internet. Scum

• 
  Nathan (@nathanrob__) reported 21 minutes ago

  @bt_uk I would like to make a complaint regarding a visit by OpenReach today regarding the free full fibre upgrade? I cannot locate a email or get any luck with the chat bot. Please can I have some assistance 😌

• 
  Sem Essessi (@SemiEssessi) reported 22 minutes ago

  @bt_uk your customer service has gone right down the drain. your entire automated system is made of options that assume a million things that are not true for me. its just infuriating and you keep wasting my phone credit by failing to do basic back office jobs. call me ffs.

• 
  Ian Robson (@GFX2001) reported 22 minutes ago

  @Ofcom @bt_uk I do not understand why it is so difficult to report Nuisance Calls / Hang-ups. You have to complete a very lengthy form for a Call. And each Call you have to re-enter all the details again. And then to get to the "I Am Not Robot" pictures that don't work.