BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Croydon, Southwark, Wandsworth, Purley, Morden, Beckenham, Carshalton, and Coulsdon.

City	Problem Type	Report Time
City of Westminster	Internet	16 hours ago
Croydon	Total Blackout	23 hours ago
Southwark	Internet	2 days ago
Croydon	Total Blackout	3 days ago
Croydon	Internet	4 days ago
City of Westminster	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Andrew Raffan (@AndRaffan) reported 3 minutes ago from Eltham, England

  @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 4 minutes ago from Lambeth, England

  @bt_uk any news on when the Brixton BT outage is going to be dealt with?

• 
  Jessica Andrews (@Jess_L_Andrews) reported 7 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Conor Saunders (@conor_saunders) reported 8 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

• 
  DiscoverWatamu (@DiscoverWatamu) reported 19 minutes ago from Wandsworth, England

  @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

• 
  Phelan Hill MBE (@PhelanHill) reported 23 minutes ago from Wandsworth, England

  Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

• 
  James Mariner (@MarinerIndy) reported 24 minutes ago from Camberwell, England

  Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

• 
  Matty (@Scott9M) reported 26 minutes ago from Wandsworth, England

  @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

• 
  Joe Tyrrell (@JTyrrell_) reported 29 minutes ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

• 
  Kara Godfrey (@KaraWillow) reported 30 minutes ago from Lambeth, England

  @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

• 
  Shoulder Doctor (@ShoulderDocUK) reported 33 minutes ago from Bromley, England

  @bt_uk Only three times. No offer of compensation. No confirmation of resolution

• 
  Ollie Geale (@OllieGeale) reported 34 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

• 
  Jane Lyons (@JaneBLyons) reported 34 minutes ago from Camberwell, England

  Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

• 
  Rahel Bailie (@rahelab) reported 36 minutes ago from Camberwell, England

  @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

• 
  J (@CFCJae_) reported 40 minutes ago from Eltham, England

  Known is a **** pundit. #BTSport

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 45 minutes ago from Croydon, England

  @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

• 
  Joe Tyrrell (@JTyrrell_) reported 48 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  J (@CFCJae_) reported 53 minutes ago from Eltham, England

  Keown is a **** pundit. #BTSport

• 
  Milly Kenny-Ryder (@millykr) reported 56 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported 59 minutes ago from Camberwell, England

  @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tha Movement Noize Production (@JumaMhlanga) reported 7 minutes ago

  Who else is having issues with BT Broadband after moving? 😡 Been waiting 28+ days for service and just spent 2 hours on the phone with no resolution. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService

• 
  Alan Reeve (@AlanReeve2) reported 10 minutes ago

  @bt_uk I've called but it said it could be 45 min wait, I can afford the cost of waiting that long, surely you can help here please

• 
  Simon Blake (@BlakeUnit) reported 12 minutes ago

  @jonboy_103 @bt_uk I can't log in either - The log in page says 'We've launched something new - made some changes etc' - Unwise to do during office hours on a weekday, so there must be a problem in which case @BT_UK should just be honest and post on their X feed with an eta for a fix - v.poor

• 
  M.C. (@MCarvill180) reported 12 minutes ago

  @bt_uk absolutely ridiculous service. My extender wouldn't connect, customer service replaced it with another identical extender, wouldn't connect, customer service then said they were completely wrong extenders and they would send proper extender, guess what ..

• 
  Janette King (@jannycat) reported 18 minutes ago

  @bt_uk Is there a widespread issue with BT email access today? Unable to login and I need to access my emails.

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 21 minutes ago

  @bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.

• 
  Alan Reeve (@AlanReeve2) reported 26 minutes ago

  @bt_uk can you help, my emails have stopped working since arriving in Nevada. Everything is set up correctly and I've tried numerous things to fix it, can't even log in via webpage

• 
  Claire Pulls Pints (@LandladyClaire) reported 27 minutes ago

  @bt_uk you really need to teach Open Reach how to speak to females. Just had one in my business in Wokingham, turned up a day late, no call, stopped my business operating as he had to turn net off (after two attempts previously to be fixed) and was rude as hell to me

• 
  Alan Reeve (@AlanReeve2) reported 30 minutes ago

  @bt_uk I've tried calling and it doesn't connected and hangs up after a second. I am using a USA e SIM right now, could that be the price problem?

• 
  PTID1977 (@PhilH1977) reported 30 minutes ago

  @bt_uk Well it don’t. It’s obviously an app issue and yes my device is all up to date.