BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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The latest reports from users having issues in Thornton Heath come from postal codes CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Hackney, Redhill, Orpington, Hounslow, Banstead, Caterham, Croydon, Wandsworth, Bromley, Islington, Ashtead, Camden Town and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Dhammadinna
(@Dhammadinna) reported
from
Poplar, England
@bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!
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TF
(@thegaffaa) reported
from
Ilford, England
@ajetshehu24 @btsport Hes a awful co commentator
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Kudret
(@Kurdeck) reported
from
Lambeth, England
What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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novice
(@jjjecannon) reported
from
Hackney, England
@bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????
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Kudret
(@Kurdeck) reported
from
Lambeth, England
After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk apparently 2 am is an issue for streaming
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Dr. Kelechi Anyikude
(@KelechiAFC) reported
from
East Ham, England
@ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.
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Kurtis Simon
(@kurtistime1985) reported
from
Camberwell, England
@btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
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J
(@CFCJae_) reported
from
Eltham, England
Known is a **** pundit. #BTSport
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Dhammadinna
(@Dhammadinna) reported
from
Poplar, England
@bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.
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Conor Saunders
(@conor_saunders) reported
from
Wandsworth, England
After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Jenny Woods
(@JennyferWoods) reported
from
Hammersmith, England
@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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Anthony Harris
(@AntoineDingDong) reported
from
Bromley, England
Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Knowles
(@ChrisKn08412108) reported
@bt_uk Spoke to bt on the phone about the Monthly Pass and they said they are having problems with The website but they are trying to fix the website
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Jordan Walmsley
(@JWalmsley98) reported
Peter Bankes Reffing. David Coote on Var. 2 spineless pushover referees, inevitable poor standard of reffing once again in the best league in the world. #MCIBRE #PremierLeague #btsport
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Isabelle West
(@west_izzy) reported
@bt_uk No real logic when people using BT on the same street don’t have any issues. Please can you advise when this will be resolved?
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_Annie
(@annieayub1) reported
Hi my net has been down for 13 hours @bt_uk 😥
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Steve Liles
(@slilesy) reported
@bt_uk does your echat service operate? Your website shows the attached but no “message now” button ever appears?
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Bruce Duncan
(@bruceduncan) reported
@bt_uk @mikenicholson82 I’ve had the same issue for weeks. Uninstalling/restarting etc does nothing.
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Jez a Bell
(@Tsarcastic_) reported
@MUFC_InMyVeins @btsport I totally agree, but every single network that covers football is the same. This country is a ******* joke.
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Discobadger
(@terrymoss) reported
@bt_uk Any chance you could connect my 75 year old parents who have been ringing you for the last 3 weeks with absolutely no resolution. They have the modem, connection, all you need to do is activate...big words, no action!
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A n d r e a
(@andreamoignard) reported
01604 494765 and 01448 837578. Any idea why these numbers keep calling me but there's a dead line when you try to call them back to find out who they are? Can't get @bt_uk to help.
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Steve King
(@steveking198) reported
@bt_uk Yes I did, it was a few years ago though and I don't think I have an account any more to be able to login and request this