BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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The latest reports from users having issues in Thornton Heath come from postal codes CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, Southwark, London, Newham, Hackney, Croydon, Paddington, Islington, Leatherhead, Poplar, City of Westminster, City of London, Thames Ditton, Epsom and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Newham |
Phone | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
**** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
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Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
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Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
@btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Grace Graham MSc
(@Grace_KIS) reported
from
Hackney, England
Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
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Tafazzul Miah
(@BabumiahMiah) reported
from
Poplar, England
@btsport your app doesn’t have the option to chrome cast the games, can you fix it please
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Andrew Curtois
(@rexon3) reported
from
Bexleyheath, England
@btsport did you seriously just leave a tennis match at match point!! Absolutely terrible
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Kiwi 🥝 🔜 #EGX London | #4TG Game Con
(@TheBonnieKiwi) reported
from
Poplar, England
@kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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HolisterJames
(@Worldcu55617750) reported
@bt_uk @Portal_Queen Ad never talks about lock down in fact shows people doing video calls more so expect best signal. BT needs to prove how many customers were paid £100 within one week if customer complain ing of poor Wi-Fi. This is most misleading ad. Dobt trust BT
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👑
(@TheKingDrogba_) reported
@bt_uk Why are my speeds so low and my ping so high please help.
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Michael Peter Wall
(@Mike_FFC) reported
@bt_uk you still have not helped me resolve anything or even offer any help/compensation can some one fix my issue or I’m switching to sly for less money
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David Perez
(@davidpe64701074) reported
@bt_uk I already have a complaint open and am in the process of escalating my 7 months of distress to the ombudsman. Calling BT only results in over an hour on the phone and severe mental distress. Surely you should be doing everything in your power to resolve the outstanding complaint?
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HolisterJames
(@Worldcu55617750) reported
@bt_uk Dobt waste my time. I left BT ad they provided stupid answers and blamed either me or BT fibre. Was told I have to have poor service for 30days b4 I get £20 compensation and can only make 4 claims so £80 max per year. How many BT customers were made £100 compensation. ZERO
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NeillNeillOrangePeel
(@Neill_Peel) reported
@bt_uk Is Chris part of 'customer retention'... That's who I need to speak to...
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HolisterJames
(@Worldcu55617750) reported
@bt_uk You need to prove this happened for 30days before you are sent any money but blame will be yrs for using too many devices and being too far away from your router. Don't believe this ad. You will never see a penny. This complaint dept has never paid out.
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TheActiveHour
(@TheActiveHour) reported
@EE @btsport I'm still waiting on a call back to upgrade my business phone after being booked in twice via live chat by the business support team (couldn't get through on 150) for someone to call me back...
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Chris
(@hurleytwit) reported
@bt_uk Hi, I now have Sharon Gibson, Principal Technical Fibre Specialist & High Level Escalations for Chief Engineer for BT looking I to this for me. The tests you guys run from your end do not fix the main issue and never have - hence all the contact I’ve had to make with BT.
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🤓 Inwils 🎲👨💻🎮
(@inwils) reported
Well the by diagnostic bot has checked my line and apparently there is no problem 😥😥😥 and the fault must be with me @bt_uk