BT (British Telecom) Outage Report in Thornton Heath, Greater London, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: City of London, London, City of Westminster, Hammersmith, Camden Town, Croydon, Southwark, Brentford, Westminster Abbey, Paddington, Wembley, Mitcham, Islington, Sutton, and Dorking.

City	Problem Type	Report Time
City of London	Internet	48 minutes ago
London	E-mail	1 hour ago
London	E-mail	2 hours ago
City of London	Internet	2 hours ago
City of Westminster	Internet	2 hours ago
London	Internet	4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported 4 minutes ago from Hackney, England

  What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

• 
  Daniel Hirschmann (@danielhirschman) reported 9 minutes ago from Hackney, England

  Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

• 
  Janthea46 (@janthea46) reported 10 minutes ago from Kingston upon Thames, England

  @bt_uk BT Wi-Fi in my area seems to be down 😱😱

• 
  peter (@peter33266430) reported 11 minutes ago from Kensington, England

  @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

• 
  Joe Tyrrell (@JTyrrell_) reported 11 minutes ago from Lambeth, England

  @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

• 
  Joe Tyrrell (@JTyrrell_) reported 14 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported 17 minutes ago from Camberwell, England

  @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

• 
  Henry (@erossiniuk) reported 17 minutes ago from Kensington, England

  Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

• 
  barrie brown (@barriebrown1) reported 18 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  coolio (@coolhati) reported 21 minutes ago from Kingston upon Thames, England

  @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

• 
  devanik saha (@devanikindia) reported 22 minutes ago from Croydon, England

  @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

• 
  Abbi (@profmyster21) reported 24 minutes ago from London, England

  @bt_uk Is the wifi down in SE6???

• 
  David Robson 🎧🎬🌈 (@DavidRobson84) reported 26 minutes ago from Lambeth, England

  @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

• 
  The at home gooner (@GoonerArmchair) reported 27 minutes ago from Epsom and Ewell District, England

  @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

• 
  Edward Woodhouse (@edwardwoodhouse) reported 36 minutes ago from Poplar, England

  @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

• 
  🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported 36 minutes ago from Hackney, England

  Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

• 
  James Valero (@jamesvalero1977) reported 36 minutes ago from Kingston upon Thames, England

  @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

• 
  MISS OLUBUNMI (@adekoya_k) reported 40 minutes ago from London, England

  @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

• 
  coolio (@coolhati) reported 55 minutes ago from Kingston upon Thames, England

  @bt_uk @UKDazza Please could you tell us why the Internet is down?

• 
  Joe Tyrrell (@JTyrrell_) reported 59 minutes ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Cook (@kevincookdevon) reported 6 minutes ago

  @bt_uk So just so i understand its ok to charge me for a speed that ive never had ok sending loads of engineers but when you cant sort my fault my only option is to cancel and have no Internet at all be warned everyone happy to take payment but not to sort your faults

• 
  Kevin Cook (@kevincookdevon) reported 7 minutes ago

  @bt_uk Oh right so if your not capable of sorting out a fault for a service that i pay for my only choice is to leave and have no Internet whatsoever wow what good customer service that is

• 
  Ett Short (@Ettshort) reported 8 minutes ago

  @bt_uk once again another day and another person not to call me. WORST customer service I have ever had to deal with. You even cancelled my complaint even though no one had sorted it. BT are a joke company!

• 
  Matt Wharrie (@Mwharrie95) reported 9 minutes ago

  @BoxingKingdom14 @btsport @jakepaul Lmao even with this he still won comfortably jake is terrible no boxing skill whatsoever just hoping to swing and land something just another wannabe pretender like wilder no skills just power

• 
  Guy Gratton (@GuyG_Boffin) reported 10 minutes ago

  @ninabake2 @bt_uk @Synchronoss I had exactly that problem with mail dot com. Spent months getting frustrated, fixing it, problem recurring. In the end, I just gave up completely, cancelled my service and got a new email account, with a new company. And so far, Zoho have been great !

• 
  lingleebao (@LingLeeBao) reported 13 minutes ago

  @bt_uk I know the ‘update’ because I have to chase them up by calling. The main issue is it’s been a month since the internet should have went live but you guys apparently lack engineers 24/7, it’s honestly a joke.

• 
  D. (@gwkonyoutube) reported 18 minutes ago

  @BoxingKingdom14 @btsport @jakepaul It looks like a knockdown to me, that the jab itself is what put him down

• 
  🐼 Stupac X 🐼 (@StupacX) reported 19 minutes ago

  @BoxingKingdom14 @btsport @jakepaul He may have slipped but he took a shot flushed in the face. He went down. That’s counts

• 
  kʞ. (@cxc_life) reported 19 minutes ago

  @BoxingKingdom14 @btsport @jakepaul He didn’t stick to a rhythm. Took his eyes off the target a lot and had his head down too much. He wasn’t as engaged until it was too late.

• 
  JROC_357 (@Johnnybadass718) reported 22 minutes ago

  @BoxingKingdom14 @btsport @jakepaul Knock down 100%