BT (British Telecom)

BT (British Telecom) Outage Report in Thornton Heath, Greater London, England

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The latest reports from users having issues in Thornton Heath come from postal codes CR7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornton Heath, Greater London, England 02/02/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Northolt, Greater London, Hackney, Croydon, Poplar, Southwark, Thornton Heath, Hampstead, City of Westminster, Ilford, Paddington, Camden Town, Tower Hamlets and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomNortholt Internet
United KingdomGreater London Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHackney Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • AngelaGiliotti Angela Giliotti (@AngelaGiliotti) reported from Lambeth, England

    @SteveP37 @btsport Steve that’s why I cancelled them. @SkySportsPL are bad enough, but I need my football fix. Never liked @btsport

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    And on top of that subtitles which cannot remove blocking bottom of the pitch and whoever is typing it is clueless on names of players, new cheese = now chase ffs @btsport this is awful

  • DiegoSemerene Diego Semerene (@DiegoSemerene) reported from Hammersmith, England

    Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!

  • woodgnomology paulusthewoodgnome (@woodgnomology) reported from Poplar, England

    @BigBlueDave @bt_uk @btsport @btsportfootball @YouTube Similar speeds, similar problem. Switched router off/on and it's much improved. Albeit, dropping out periodically for a couple of seconds. Only a problem on Smart TV YouTube app. No streaming issues via PC.

  • HatcherNick Nick Hatcher (@HatcherNick) reported from Poplar, England

    What a shit fight #FuryNorrad @btsport

  • katynaomi56 Katy Johnston (@katynaomi56) reported from Wandsworth, England

    @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

  • Pegers Gustav Pegers (@Pegers) reported from Wandsworth, England

    @RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it

  • JessePeacock Jesse Peacock (@JessePeacock) reported from Lambeth, England

    @bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩

  • IANL80s ⚒ ian ⚒ (@IANL80s) reported from Croydon, England

    @btsport getting a bad echo from the background noise with the football on my tv

  • mikemulvihill1 mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

  • westheweasel Russell Kelly (@westheweasel) reported from Islington, England

    @wobblyclark @btsport Game was shit too

  • Belger91 Tom Belger (@Belger91) reported from Wandsworth, England

    Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    @btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again

  • freshtodeath Fresh To Death (@freshtodeath) reported from Hackney, England

    @GaryLineker tell @btsport @btsportfootball to fix their bloody app!! 🤬

  • maxsammarco Max Sammarco (@maxsammarco) reported from Lambeth, England

    @btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.

  • JessicaWoodley Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    @j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future

  • keithy1317 Keith (@keithy1317) reported from Brentford, England

    @UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

  • JessicaWoodley Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT

  • Becsmas Bex Mason (@Becsmas) reported from Crayford, England

    @btsportfootball @btsport this is awful

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • liverpoolLfc07 Andrew Hutton (@liverpoolLfc07) reported

    Had to turn the commentary down @btsport for the liverpool game cause of the trash biased and pathetic boring jesus

  • tda1203 tom 🔴 (@tda1203) reported

    @btsport fix your sound it's off sync

  • CheeseRoomFP Franco - Cheese Room Podcaster (@CheeseRoomFP) reported

    Since the @btsport app has been powered by @EE it's been total ****. Resolution is normally terrible, can't even get it to cast today. Useless.

  • MikesOzzy Michael Osbourne (@MikesOzzy) reported

    @btsport is the worst……

  • shelleyj89 Shelley Johnson (@shelleyj89) reported

    Sort your audio and video sync issues out, @btsportfootball @btsport.

  • foxgloves2015 The Embarrased Englishman #IwantaRevolution (@foxgloves2015) reported

    @bt_uk Worst ever TC company, fine when it works, absolute nightmare when it goes wrong. Never every use BT, better off moving

  • djjustintime11 Justin Pryke (@djjustintime11) reported

    @btsport who is co commentating on Everton match? Get him off!!! He hasn't a clue what his going on about!! Taylor has been shocking!! Falling for every act!! Saying easy decision? Then how did he get it wrong if that easy you idiot!!!

  • actingtechnique karen hebden (@actingtechnique) reported

    @bt_uk Our broadband is down. Fault BOT can’t find our phone line, no one answering phone. I can’t access online and app doesn’t recognise account. We pay a huge amount of £ per month. Please help!

  • christo3574 Christo Sofianos (@christo3574) reported

    Thanks @bt_uk for nothing. Full fibre broadband outage causing me to miss the Merseyside derby. Can’t even watch through the BT sport app as the 3G connection keeps cutting out! 😡🤬🤬

  • SamGood65761449 Sam Goodall (@SamGood65761449) reported

    @HaydenNaughton @btsport **** off u clown. You should be allowed to tweet such crappy bollocks on Twitter