BT (British Telecom) Outage Report in Thornton Heath, Greater London, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Hammersmith, Southwark, Brentford, City of London, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Sutton, Dorking, and Hounslow.

City	Problem Type	Report Time
London	Internet	19 minutes ago
London	Total Blackout	50 minutes ago
Croydon	Internet	1 hour ago
Hammersmith	Internet	1 hour ago
London	Wi-fi	1 hour ago
London	Internet	2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Joe (@joemjeffrey) reported 7 minutes ago from London, England

  .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

• 
  Milly Kenny-Ryder (@millykr) reported 16 minutes ago from Camberwell, England

  @bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.

• 
  Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported 21 minutes ago from Bromley, England

  @davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games

• 
  🤫 (@_becki_d) reported 21 minutes ago from Croydon, England

  @bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫

• 
  Andrew Curtois (@rexon3) reported 21 minutes ago from Bexleyheath, England

  @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

• 
  James Vertigan (@jamesvertigan) reported 24 minutes ago from Ealing, England

  @bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.

• 
  Kiwi 🥝 🔜 #EGX London | #4TG Game Con (@TheBonnieKiwi) reported 28 minutes ago from Poplar, England

  @kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin

• 
  Grace Graham MSc (@Grace_KIS) reported 32 minutes ago from Hackney, England

  Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety

• 
  Ian Briggs (@ianbriggs) reported 34 minutes ago from Croydon, England

  @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

• 
  Daisy McAndrew (@daisymcandrew) reported 36 minutes ago from Brentford, England

  @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

• 
  Dan Kelly (@dankell) reported 37 minutes ago from Camden Town, England

  So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

• 
  Sir Byron (@TheMadness97) reported 40 minutes ago from Camberwell, England

  @bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!

• 
  ScottieDog77 (@ToffeePowered) reported 40 minutes ago from Bexleyheath, England

  @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

• 
  Andrew Mackenzie (@awmackenzie) reported 40 minutes ago from Bromley, England

  So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.

• 
  Tom Westwater (@tomwestwater) reported 46 minutes ago from Kensington, England

  @bt_uk No given up- only 5 month left with BT so not a problem

• 
  سالم السبيعي🇰🇼 (@AlsubaieSalem) reported 46 minutes ago from Wandsworth, England

  @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

• 
  Tafazzul Miah (@BabumiahMiah) reported 46 minutes ago from Poplar, England

  @btsport your app doesn’t have the option to chrome cast the games, can you fix it please

• 
  ScottieDog77 (@ToffeePowered) reported 47 minutes ago from Bexleyheath, England

  **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

• 
  Blackheath Dog Walkers (@BlackheathDogs) reported 50 minutes ago from London, England

  @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

• 
  Mathew Wood (@matw69) reported 55 minutes ago from Richmond, England

  Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stitch E. Bear (@KStitch222) reported 1 minute ago

  @Nusbacher @bt_uk One would think at the very least, a celebrity wouldn’t have the same day to day issues of the common folk. Very disappointing.

• 
  Ed_goodenough (@EdGoodenough) reported 2 minutes ago

  @bladey2k57 @bt_uk @dw3st0n I’ve got the same issue.. any resolution or is it a case of cancel with BT and resubscribe direct with Microsoft? Being passed from pillar to post

• 
  Ben Thompson (@BenThompson_1) reported 3 minutes ago

  @EE Definitely not watching anything on @btsport because it’s been 3 weeks and you can’t fix it 🤬

• 
  Paul (@MiniMaxMan) reported 4 minutes ago

  @scottnicholls78 @SpeedwayGP @btsport Only downer is that, once again, any first time TV viewers looking in will have left after the first few heats, they'll never look in on speedway again. Is it not possible to have junior races to get the track 'warmed up'? So many potential new fans lost to the sport.

• 
  Chris (@chriscol6765) reported 4 minutes ago

  What a fecking joke @bt_uk are. Crap service crap tech. And I'm stuck in this fecking contract!!!!!!!

• 
  Dr Matthew Thorne (@matthutho) reported 5 minutes ago

  @bt_uk She's moved house, all she wants is someone to phone to sort out her service. BT have now phoned and Lisa is in the process of trying to speak to a manager...can't imagine that will happen.

• 
  Dr Matthew Thorne (@matthutho) reported 9 minutes ago

  @bt_uk It's fine Lisa will get a call back when the order is cleared and then she's going to cancel her BT account...

• 
  Hammer Cosplay (@HammerCosplay) reported 11 minutes ago

  @bt_uk Spoke on live chat but customer assistant was as much use as a chocolate tea pot no helpful information was given

• 
  phillip gray (@phillip28516565) reported 14 minutes ago

  @bt_uk After ringing up the tech people 5 times to be told they can see there’s a problem with my broadband and arranging for a engineer that does not turn up . Check the fault on my by account which says it’s been fixed . IT HAS NOT . Will be leaving BT very soon ,

• 
  Tony1 (@TurboRiderZ) reported 16 minutes ago

  @bt_uk @bt_uk can you tell me how the heck the Bt engineer connected the Bt Router without the Adsl Flter??? I tried to connect the Adsl Filter gues what It Doesn't Work At All,without the Adsl Flter the Router makes noise, no wonder I get 8mb dial-up speed