BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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The latest reports from users having issues in Thornton Heath come from postal codes CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Redhill, Hackney, London, Orpington, Hounslow, Banstead, Southwark, Caterham, Croydon, Wandsworth, Bromley, Islington, Ashtead, Camden Town and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Orpington |
Internet | |
| Hackney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Lesley Thompson
(@lesleythom) reported
from
Hackney, England
@btsport has the worst commentators, uninformed drivel
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Kara Godfrey
(@KaraWillow) reported
from
Lambeth, England
@bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Carole-Anne 💙
(@caroleanne327) reported
from
Crayford, England
Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣
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Al Sarpong
(@albsar1970) reported
from
Lambeth, England
The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS
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Diana Nye
(@DianaNye) reported
from
Paddington, England
@bt_uk 😂 the website page is down
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Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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RAZZÆ
(@RAZMIKSARGSYAN) reported
from
Stratford, England
@btsport can the support team please message me
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Ridley Road Resident
(@RidleyRoad174E8) reported
from
Hackney, England
@ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!
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Edward berry
(@eddibfit87) reported
from
Hammersmith, England
@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Edward Salmon
(@enbsalmon40) reported
from
Camden Town, England
@bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!
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❣HANDCUFFED❣
(@Goonerlover69) reported
from
Croydon, England
@bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔
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simon colvin
(@Simon_Colvin) reported
from
Islington, England
@bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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LPESSN
(@LPESSN) reported
from
Camberwell, England
@ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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lisa doerr
(@lisadoerr14) reported
@bt_uk disgraceful service as a BT business customer! You do not care about customer service. W that. Been waiting over a year to resolve a BTnet miss sell. Shame on you
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Pete
(@PeteMcCaffery20) reported
@MarkHadley22 @bt_uk Bt are the problem... been waiting 3 months for them to install lol
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Kris⚽️♠️
(@turtleninja87) reported
@bt_uk was meant to get a phone call between 12-2 today to do with me getting money back on 2 missed appointments and no service for 2 weeks and surprise surprise there was no call!
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Marc Allera
(@MarcAllera) reported
Our Lockdown Learning support scheme extends BT and EE’s partnership with @educationgovuk to provide unlimited mobile data for @bt_uk and @EE customers who need it most. Plus we’re giving away wi-fi vouchers for BT hotspots across the UK and zero-rating educational websites.
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Neil White 🚢⚓📸
(@neilwhite483) reported
from
Paisley, Scotland
Good afternoon @bt_uk Not impressed being in a queue on the phone for more than 30 minute now to report an issue. Not a great impression!!
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Josie Madoc 🔶🇪🇺💞
(@JoboMa) reported
@JohnBishop100 😡 And they turned down the offer from @bt_uk of cheap broadband for disadvantaged kids, because they couldn’t work out how to distribute the offer to them. As long as their kids are ok though right?! That’s the main thing after all
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keith baitup
(@rolybaits27) reported
@jrtspurs @bt_uk @OpenreachHelp use this link may help from retired engineer may be contractors working for Openreach
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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James Walker
(@JamesWa51500635) reported
@bt_uk absolute nightmare trying to move home with BT. Weeks of trying to get this right and still no one seems to be able to make sense of the system. PLEASE HELP, I’ve wasted hours on this.
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Storm
(@Storm62200471) reported
@bt_uk ...saying my services are all fixed. I told them NOBODY came to fix anything & I still had no services! They have booked ANOTHER engineer visit for the 12th January! My daughter's panicking as she's in her last year of school &using her mobile which is running out of Data!