BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Purley, Southwark, Croydon, City of Westminster, Morden, Wandsworth, Coulsdon, Westminster Abbey, Mitcham, Lambeth, Lewisham, Sutton, Fulham, and Carshalton.

City	Problem Type	Report Time
Purley	E-mail	1 day ago
Southwark	Internet	2 days ago
Southwark	Wi-fi	3 days ago
Croydon	Internet	3 days ago
Croydon	Wi-fi	3 days ago
Southwark	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  J (@CFCJae_) reported 3 minutes ago from Eltham, England

  Known is a **** pundit. #BTSport

• 
  Shermin A Ali (@SherminAaliYoga) reported 9 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  Gayle (@GByford75) reported 10 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  Robert Montefusco (@bobmontefusco) reported 14 minutes ago from Bromley, England

  @btsport Tell Savage he looks like an idiot with that coat !

• 
  DiscoverWatamu (@DiscoverWatamu) reported 17 minutes ago from Wandsworth, England

  @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

• 
  Elliott Rawstron (@Elliottrawstron) reported 23 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  Danielle Altink (@danialtink) reported 27 minutes ago from Camberwell, England

  @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

• 
  Johnny Dowling (@JohnnyDowling10) reported 31 minutes ago from Croydon, England

  It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

• 
  Anouska Leon (@AnouskaLeon) reported 36 minutes ago from Merton, England

  @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

• 
  Jared (@gxyred) reported 39 minutes ago from Lambeth, England

  @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

• 
  Al Sarpong (@albsar1970) reported 40 minutes ago from Lambeth, England

  The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

• 
  Skye Nicolson (@skyebnic) reported 40 minutes ago from Addington, England

  Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈

• 
  Mark O'Callaghan (@EventOCallaghan) reported 41 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  ❣HANDCUFFED❣ (@Goonerlover69) reported 46 minutes ago from Croydon, England

  @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

• 
  Phelan Hill MBE (@PhelanHill) reported 52 minutes ago from Wandsworth, England

  Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

• 
  Will Ashley (@willjashley) reported 53 minutes ago from Camberwell, England

  @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

• 
  John Mitchell (@prof_j_mitchell) reported 54 minutes ago from Bromley, England

  day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

• 
  Kudret (@Kurdeck) reported 54 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  Kurtis Simon (@kurtistime1985) reported 58 minutes ago from Camberwell, England

  @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

• 
  Allen_lovemymind (@EpsomMental) reported 59 minutes ago from Croydon, England

  I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Robson (@GFX2001) reported 11 minutes ago

  @bt_uk Pensioner upgrade to Digital but gets free upgrade. Engineer comes and goes. Before two working Analog Phones after one working (same Analog Phone connected to the Hub) second not working (extension). To get two working phones customer must pay extra (engineer + Phone).

• 
  JoycieB (@blairjoyce3) reported 14 minutes ago

  @bt_uk 8 weeks ago you mis-sold my elderly parents a 900mb broadband package which we have been trying to cancel since, despite your "5 working days" claim. I won't go into additional details here, as it continues to get worse, but I am absolutely disgusted with your company

• 
  Legendary Hamster (@LegendaryH80858) reported 18 minutes ago

  @ArmchairAdml @bt_uk would you like to comment on why you're treating a long standing, loyal customer as badly as this? I feel a review of his account is in order so he can be put on a new lower rate and some compensation is in order as you're ripping him off! @MartinSLewis FYI...

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 23 minutes ago

  @grok @bt_uk For ease of use, especially for a low risk case like that, I mean at worst hackers can pay my invoice (cool) or change my plan (less cool but of no interest to them and easily remedied), something like Google validator could be an alternative.

• 
  JanetM. (Monarchist) (@Cilvrnum) reported 25 minutes ago

  @bt_uk No la ndline for 12 hrs and Busy message on mobile device. Id BT rolling out a new service. Hub has a yellow dot.

• 
  RaeRubyRae (@RaeRubyRaeK) reported 27 minutes ago

  @bt_uk Now I can’t log into the website either without giving you my mobile number? What about someone who doesn’t have a mobile number? You’re actively discriminating against people who might not be fully digital. @Ofcom stop allowing BT to pull this crap!

• 
  markdann. (@mrkdnnx) reported 28 minutes ago

  @bt_uk are an absolute joke. No internet and we get told “we have done everything we can, just keep restarting your router.” How about you actually attend to look at the issue because ever since you moved the router it’s awful!

• 
  redginger44 (@redginger44) reported 34 minutes ago

  @bt_uk I have raised a complaint and you already wish to close it I can’t access my account and realise I am paying more for BT sport I don’t have the time to make phone calls and clearly I am not valued as a long standing customer I left EE for same reason.

• 
  Paul stagg (@Staggly) reported 35 minutes ago

  @bt_uk @M300bt3 i’ve had multiple calls and they just say we are trying to fix it - they don’t care - it’s breach of contract surely and they need to compensate us

• 
  Ma$joe (@Twoostep22) reported 36 minutes ago

  @bt_uk you are truly the worst company for customer service.