BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Wandsworth, Southwark, City of Westminster, Westminster Abbey, Mitcham, Lambeth, Lewisham, Sutton, Fulham, Carshalton, Purley, Thornton Heath, Wallington, and Coulsdon.

City	Problem Type	Report Time
Croydon	Wi-fi	2 days ago
Wandsworth	Internet	2 days ago
Southwark	Total Blackout	3 days ago
Southwark	Internet	4 days ago
City of Westminster	Wi-fi	4 days ago
Croydon	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Joe Tyrrell (@JTyrrell_) reported 39 seconds ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  Steven Chapman (@DrStevenChapman) reported 4 minutes ago from Croydon, England

  Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

• 
  Allen_lovemymind (@EpsomMental) reported 8 minutes ago from Croydon, England

  I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

• 
  Anthony Harris (@AntoineDingDong) reported 9 minutes ago from Bromley, England

  Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 10 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  Sam Luis Verissimo (@SamVerissimo) reported 11 minutes ago from Lambeth, England

  @bt_uk is there a outage in se5 internet and landline not working?

• 
  Rahel Bailie (@rahelab) reported 26 minutes ago from Camberwell, England

  @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

• 
  Lonely-planet-girl (@excellenceinLDN) reported 29 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  Mark O'Callaghan (@EventOCallaghan) reported 30 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  Loft4Words (@Loft4W) reported 37 minutes ago from Camberwell, England

  @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

• 
  Rob Holley (@robholley) reported 37 minutes ago from Camberwell, England

  @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 38 minutes ago from Croydon, England

  @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

• 
  Gary White (@_gary_white_) reported 42 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  kanish official (@kanishofficial) reported 46 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 47 minutes ago from Camberwell, England

  @btsport why are you not making it easy for your customers to pause your service like sky

• 
  David Venters (@VentersGaming) reported 49 minutes ago from Croydon, England

  @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 53 minutes ago from Croydon, England

  @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

• 
  James Mariner (@MarinerIndy) reported 56 minutes ago from Camberwell, England

  Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 59 minutes ago from Lambeth, England

  @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

• 
  Craig McRae (@craig_mcrae) reported 59 minutes ago from Lambeth, England

  @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Donovan Whyte 🇵🇸 (@donutvan) reported 7 minutes ago from Little Hulton, England

  @BTCare why are the sports channels not working? Reset router, reset box, still crap

• 
  Paul Dilger (@paulidilge) reported 7 minutes ago

  @bt_uk Accessed from another browser, 'something went wrong'. Site simply doesn't work and is not fit for purpose #useless

• 
  Andrew Farrow (@Farrowmagic) reported 7 minutes ago

  @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…

• 
  Ben Thompson (@BenBonj) reported 8 minutes ago

  Isn’t it funny I had no internet issues until @bt_uk offer me to upgrade my package since then it’s been dogshite. Dropping out constantly & buffering when I didn’t take em up on it. Almost as if they’ve slowed it down deliberately to make me upgrade to get more money out of me.

• 
  brody parker (@brodypa41649165) reported 10 minutes ago

  @bt_uk @BTCare tiniest bit of snow and now internet is down, absolute scammers, scam half the country with your £40 for 50mb packages absolutely terrible company youfibre will put u out of business in a few years

• 
  Shelb (@acrazyoldworld) reported 12 minutes ago

  @btbusinesscare I won’t see any difference in my service for your extra 7% increase.

• 
  Asif Rana (@HounslowParking) reported 14 minutes ago

  @bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.

• 
  rossdenholm (@rossdenholm980) reported 16 minutes ago

  @bt_uk no had problems for about a month now in middle of a online game and the broadband starts flashing orange and kicks me

• 
  Zahid K (@zahidk) reported 17 minutes ago

  @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

• 
  Aymi Duignan (@AymsDesigns) reported 19 minutes ago

  @btbusinesscare I can’t get through to you on any numbers to cancel. If I try contact to buy something I get through easily but then NO help when I want to cancel