BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Thornton Heath come from postal codes CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Redhill, Hackney, Caterham, Croydon, Orpington, Wandsworth, Bromley, Islington, Ashtead, Camden Town, Newham, Paddington and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Redhill |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Banquet Records
(@BanquetRecords) reported
from
Kingston upon Thames, England
it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb
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Oak 🌳
(@_Oak01) reported
from
Paddington, England
@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.
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pmolloy
(@hairy_chef) reported
from
Bromley, England
@bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@btsport @WWEUK Awful decision!!!
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c2chiropractic
(@c2chiropractic) reported
from
Merton, England
@bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄
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Emma Leon
(@emmasleon) reported
from
Lambeth, England
@bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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Max Sammarco
(@maxsammarco) reported
from
Lambeth, England
@btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.
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jamesyred
(@jamesyred) reported
from
Redhill, England
@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now
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Michelle Cuthbert
(@physiorichmond) reported
from
Richmond, England
@bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help
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Aaron
(@AAronJoey) reported
from
Camden Town, England
@Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors
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Annie Jenkins
(@theremaybebugs) reported
from
Richmond, England
@bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation
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R Barker
(@RobLondon) reported
from
Wandsworth, England
Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.
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R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke
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Katy Johnston
(@katynaomi56) reported
from
Wandsworth, England
@bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!
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Kriss Baird
(@krissbaird) reported
from
Islington, England
@btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bearbrazil
(@Bearbrazil1) reported
@bt_uk @bt_uk be away from the place never more and for now one i will make a huge canpain against bt !!! so desapoint the way they treat people !!!
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Totally Not a Goblin
(@IsItAGoblin) reported
@bt_uk 90yo customer has been without landline since Thurs 30/9, did text fault report on her behalf, still waiting to hear back on engineer appt. Can't do online as unable to register, can't get through on phone.
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Liam Chadzynski 💙
(@liamchad) reported
@bt_uk brilliant. 4th day BT Broadband isn't working, promised 'emergency' 4G Router never showed up yesterday, nothing being done about it. Really, really frustrated
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Mr P
(@MrP_Spidey) reported
@bt_uk Well, you tell me. Absolutely impossible to get hold of! Cannot wait to cancel my contract and get away from this appalling service!
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Steve Trewick M7STZ
(@SteveTrewick) reported
@bt_uk Any chance of an explanation for outage in SR2, service checker indicates a problem with a fix date in three days. Two WFH here, could do with more than “broken” to pass up the chains. Ta.
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Bearbrazil
(@Bearbrazil1) reported
@MarcAllera @bt_uk @bt_uk this company dont respect costumer treat me as a joke !! do no trust BT!!!
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Mandy
(@Mandyak35) reported
@bt_uk Really disappointed that as a customer of over 20 years on moving home I am being charged nearly £500 for the remainder of my contract! No customer care or thanks for being a long term loyal customer whatsoever!
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Sayuri
(@malibugirl77) reported
@bt_uk is broadband down in N1 London area?
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Robin Phillips 💉💉
(@_rob_p_) reported
@bt_uk The idea that I might be liable for the costs of an engineer call out when you aren’t providing the service I’m paying for is laughable
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AndrewR
(@ClaudLevante) reported
@bt_uk having problems with mobile in CB6 last 24 hours. Are you guys leaning on EE to sort this out? They seem to think they have no issues