BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Croydon, Southwark, Wandsworth, Blackheath, Purley, Beckenham, and Mitcham.

City	Problem Type	Report Time
City of Westminster	Internet	7 hours ago
Croydon	Internet	1 day ago
Southwark	Total Blackout	1 day ago
Wandsworth	Wi-fi	2 days ago
Croydon	Wi-fi	5 days ago
Southwark	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Jessica Andrews (@Jess_L_Andrews) reported 12 seconds ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Johnny Dowling (@JohnnyDowling10) reported 44 seconds ago from Croydon, England

  It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

• 
  Nat 💕 (@Silcox777) reported 4 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  David Venters (@VentersGaming) reported 7 minutes ago from Croydon, England

  @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

• 
  Kudret (@Kurdeck) reported 26 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  Rahel Bailie (@rahelab) reported 27 minutes ago from Camberwell, England

  @bt_uk Nope, they fixed my billing problem, thanks.

• 
  Andy Gaffey (@andy_gaffey) reported 29 minutes ago from Lambeth, England

  @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

• 
  David Venters (@VentersGaming) reported 29 minutes ago from Croydon, England

  @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

• 
  Foss (@fackjossey) reported 34 minutes ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

• 
  John Mitchell (@prof_j_mitchell) reported 35 minutes ago from Bromley, England

  day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

• 
  Anouska Leon (@AnouskaLeon) reported 37 minutes ago from Merton, England

  @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

• 
  Matty (@Scott9M) reported 37 minutes ago from Wandsworth, England

  @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 46 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  ⚜GOONERLOVER69⚜ (@Goonerlover69) reported 50 minutes ago from Croydon, England

  @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

• 
  Kudret (@Kurdeck) reported 52 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  Craig McRae (@craig_mcrae) reported 53 minutes ago from Lambeth, England

  @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

• 
  Daniel Shade (@shade306) reported 54 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 55 minutes ago from Bromley, England

  I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

• 
  Shoulder Doctor (@ShoulderDocUK) reported 58 minutes ago from Bromley, England

  @bt_uk Only three times. No offer of compensation. No confirmation of resolution

• 
  Anthony Harris (@AntoineDingDong) reported 59 minutes ago from Bromley, England

  Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GG (@G1NG3R_N1NJA_13) reported 4 minutes ago

  @bt_uk I’ve done all that. It’s not working. Apparently it’s now a fault.

• 
  Mark (@Walesguy2) reported 9 minutes ago

  @bt_uk Site is still down….four hours!!!

• 
  Ba$ho (@MonkeyRaincoat) reported 9 minutes ago

  Hi @bt_uk I am desperate to talk to a real person. I don't have a BT account. My 95-year old neighbour has lost her phone and broadband connection. She is largely deaf as well. I can't call from her phone as it is not working...1/2

• 
  m (@nerzia_) reported 12 minutes ago

  @bt_uk is so bad wow

• 
  Rob (Furbs) Furber who will K.B.O (@Illtydeyes) reported 13 minutes ago

  @bt_uk When oh when are you going to FIX your on line software to tell me what my options are for upgrading my Broadband agreement. You have been saying for a YEAR your options didn't load this time but we're working to fix it? #Shambles

• 
  AJoby (@spagbogroll) reported 14 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Should just be able to send pictures, that’s awful

• 
  @CyberHusky (@PetecoleO) reported 17 minutes ago

  @bt_uk Given up waiting to discuss issue you have caused! Will remember this at contract renewal time.

• 
  Mickey Deehan (@MickeyDeehan) reported 17 minutes ago

  @EDiamond136 @bt_uk Just cancel your DD for the shop they can't do anything about it they try and bully you to pay it but don't give in also youfiber is cheap and you get 1 gig speed

• 
  euanT (@euanT5) reported 20 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Jim, in Scot's law you own everything from your boundary to the sky. Openreach are ***************. Speak to a lawyer. I've had similar issues.

• 
  CharlieM (@camawds) reported 26 minutes ago

  @leonburton @btbusinesscare BT are an abomination. I will never use them again. Horrible company using sharp practice in every area. There are plenty of decent local telecoms specialists that are small and user friendly.