BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Greenford, London, Croydon, Southwark, Orpington, Hounslow, Hackney, City of London, Wallington, Islington, Brentford, Hammersmith, Paddington and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Wi-fi | |
| Greenford |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Conor Saunders
(@conor_saunders) reported
from
Wandsworth, England
After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
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J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
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novice
(@jjjecannon) reported
from
Hackney, England
@bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????
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Kudret
(@Kurdeck) reported
from
Lambeth, England
After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?
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J
(@CFCJae_) reported
from
Eltham, England
Known is a **** pundit. #BTSport
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Jenny Woods
(@JennyferWoods) reported
from
Hammersmith, England
@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
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Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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Joe Maguire
(@Jmaguire2) reported
from
Hackney, England
@btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with
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steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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Kudret
(@Kurdeck) reported
from
Lambeth, England
What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk apparently 2 am is an issue for streaming
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Anthony Harris
(@AntoineDingDong) reported
from
Bromley, England
Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Faye MacLeod
(@Fayemac11) reported
@bt_uk My small business is dependant on the 4 phone lines we rent from BT. Following a repair visit from BT to fix one of our lines we now only have 2 working lines and received a call asking if BT could close the repair!! Please fix the lines we pay for! #customerexperience
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abigail
(@abigailbethx) reported
@bt_uk My broadband activation date was yesterday but it’s still not working
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Johnny Duncan
(@JohnnyDuncan) reported
@bt_uk I don’t even get a stable connection in the room that contains the router!! - I’ve been a loyal BT customer for over 30 years, asked for some new equipment when I last renewed (currently have a 2 box old system) never turned up. I’m moving to another provider asap.
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SciCommissar
(@SciCommissar) reported
@bt_uk Right now Sharon K my elderly parents would just like a phone line installed their broadband activated and at some point the TV service as well. You know, the things they're paying for that you promised to provide.
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Siroos Bavarsagh
(@SBavarsagh) reported
@bt_uk Yes started all over again staying in a hotel till I get full internet as we can not work from home sure to the problem caused by Bt staff it looks maybe another week and no one is there to push the connect further I have contacted virgin media and Hyperoptic so we will see
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Joy 🏳️🌈💙
(@sunkisscribbles) reported
@bt_uk We phoned you guys last Wednesday to switch back to phone and broadband. With the exception of a horrid letter from our current provider (even though the contract with them is well and truly up), we haven't heard anything from you guys. How long until we get it in writing?
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Professor
(@HighlandReach) reported
@danhardymma Happy to support you. It's unfortunate that both @btsport and the @ufc have opted to part with one of MMA's finest commentators. You're definitely the A-Team, and your participation was a large reason I bothered to follow BT at all. I'll continue following your work.
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Steven Gardner
(@stevengardner_) reported
@bt_uk I know you guys get stick on the internet. But I've been a BT customer for several years now and never had a problem with my products / services. Keep up with the positivity and stay safe.
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lochsandglens
(@lochs_and_glens) reported
@bt_uk Worst Customer Service EVER.
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Faye MacLeod
(@Fayemac11) reported
@bt_uk Apparently we now need to start a new repair request, despite being told by the engineer that they would need to come back to finish the repair (before we realised a second line was then down too) #CustomerService