BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Southwark, City of Westminster, Purley, Wandsworth, Morden, Beckenham, Carshalton, and Coulsdon.

City	Problem Type	Report Time
Croydon	Total Blackout	24 hours ago
Southwark	Internet	1 day ago
City of Westminster	Internet	2 days ago
Croydon	Internet	2 days ago
Purley	Internet	2 days ago
City of Westminster	Phone	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 2 minutes ago from Lambeth, England

  @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

• 
  Ollie Geale (@OllieGeale) reported 3 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

• 
  Ollie Geale (@OllieGeale) reported 3 minutes ago from Camberwell, England

  @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

• 
  Conor Saunders (@conor_saunders) reported 8 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

• 
  Jared (@gxyred) reported 13 minutes ago from Lambeth, England

  @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

• 
  Gavin McLelland (@gmac7000) reported 21 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  steffan Dutch (@SteffanDutch) reported 22 minutes ago from Bromley, England

  @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 23 minutes ago from Lambeth, England

  @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 25 minutes ago from Lambeth, England

  @bt_uk any news on when the Brixton BT outage is going to be dealt with?

• 
  GurunG PankaJ (@Godavarian193) reported 25 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Foss (@fackjossey) reported 27 minutes ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

• 
  ❣HANDCUFFED❣ (@Goonerlover69) reported 36 minutes ago from Croydon, England

  @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 39 minutes ago from Camberwell, England

  @btsport why are you not making it easy for your customers to pause your service like sky

• 
  Kieran Shew (@shoeburger) reported 43 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  Jessica Andrews (@Jess_L_Andrews) reported 44 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  Adama Traores not that hench pal (@adama_not) reported 45 minutes ago from Wandsworth, England

  @bt_uk can you please help me kick off is in 30 mins

• 
  DiscoverWatamu (@DiscoverWatamu) reported 45 minutes ago from Wandsworth, England

  @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 47 minutes ago from Bromley, England

  @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

• 
  Shane Pender (@silverback1809) reported 54 minutes ago from Bromley, England

  @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

• 
  Steven Chapman (@DrStevenChapman) reported 56 minutes ago from Croydon, England

  Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Russell (@Russell0123456) reported 5 minutes ago

  @bt_uk Your revised website is terrible, trying to pay my bill and it doesn't load, initially locked me out, awful navigation. As a result you won't get paid for at least a week as I am out of the UK. Learn from @ScottishPower on how to handle billing.

• 
  John Richards (@Johnty14) reported 6 minutes ago

  so @bt_uk after no real support over your dm’s as we were going around in circles, with you still not quite understanding that when someone that has an account with you dies, their contract ends. It’s not transferred to their next of kin. We gave notice with the bereavement team

• 
  Alan Reeve (@AlanReeve2) reported 7 minutes ago

  @bt_uk can you help, my emails have stopped working since arriving in Nevada. Everything is set up correctly and I've tried numerous things to fix it, can't even log in via webpage

• 
  Gavin 277 (@gavin277) reported 8 minutes ago

  @bt_uk Is there a fault on your network in the LE17 area as there is no broadband

• 
  Sian (@SianElin_PT73) reported 8 minutes ago

  @bt_uk Not able to do this as I have no phone signal-hence need internet.

• 
  Stu (@stoopo) reported 15 minutes ago

  @bt_uk now got rid of the voicemail but the line crackle is bad. Cables look sound. It’s been like this four days she says.

• 
  MFK (@Kelly316M) reported 18 minutes ago

  @BTGroup @bt_uk Come on #BT with your email service. You said it might not be back until tomorrow morning. NOT GOOD ENOUGH!!

• 
  mouse (@HooverMouse) reported 21 minutes ago

  Come on @bt_uk Fix your email login. Happens to so many people, so often.

• 
  Amanda Eastwood (@eastwap) reported 22 minutes ago

  @bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!

• 
  Christian Trampenau (@trampenau) reported 23 minutes ago

  @bt_uk any idea when normal service will resume on the mobile EE/BT network in Mundesley Norfolk? the service has been down for over two days