BT (British Telecom)

BT (British Telecom) Outage Report in Thornton Heath, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornton Heath, Greater London, England 01/26/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, City of Westminster, Northolt, Sutton, Croydon, Wembley, Paddington, Southall, Ilford, Southwark, Ealing, Hampstead, Tower Hamlets and Fulham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • KelechiAFC Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England

    @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @ajetshehu24 @btsport Hes a awful co commentator

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mikeycharles93_ Mikey Charles (@mikeycharles93_) reported

    That was the worst referee analysis of VAR ive ever seen on @btsport from Walton. Completely missed @rioferdy5 ‘s point Unintentional from Fabinho i get… but Konate has played the ball intentionally… so why doesn’t that count? @btsportfootball #LIVRMA

  • seetrips A R O Y (@seetrips) reported

    Ex-Ref on BTSport talking ****. There was a Liverpool player behind Benzema when the ball deflects off Fabinho; definitely wasn't offside at that time.

  • bubble72 Bubble MUFC (@bubble72) reported

    @btsport Stop trying the defend them tear gas bullshit line.. We all seen the videos the same **** with that lot again... We all know exactly what they are

  • capaulc01989 Paul (@capaulc01989) reported

    Is there anyone more biased than mcmanaman on #btsport ? Moans about Casemiro already falling down when a balatant barge finishes sending him down yet I bet he has no complaints all the times Salah dives! #bbcfootball

  • Mikefp_ Mike (@Mikefp_) reported from Otley, England

    How ******** can these clowns not know that wasn’t a goal when a literal referee has explained it so well my 2 year old could understand it? #UCLfinal #btsport

  • BillyBoola1 BillyBoola (@BillyBoola1) reported

    No signal again from @btsport. Restarted box and still not working. Happening too often.

  • shwadnadz shwadnadz (@shwadnadz) reported

    wtf is the @btsport VAR guy talking about tf

  • MrJJuK MrJJuK 🙏💙💛 (@MrJJuK) reported

    @Charlie88B @btsport No his fault that Alison is **** and Bottled it.

  • vaughanieno10 vaughanieno10 (@vaughanieno10) reported

    @btsport ...Question for that 'expert' Peter Walton...How is a tackle not a deliberate attempt to play the ball...?? You need to stand down bcos you are an absolute embarrassment...😱😱😱

  • r0tc0de しにがみの目 (@r0tc0de) reported

    @MrJJuK @btsport Errm offside yes , but the problem is Fabinho was the one who gave him the ball. Questionable refereeing in the VAR room.