BT (British Telecom) outages and service status in Thornton Heath, England
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Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Thornton Heath, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 29, 11:44 PM GMT+1.
- Internet (72%)
- Wi-fi (16%)
- E-mail (6%)
- Total Blackout (6%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornton Heath, England
The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Croydon, Southwark, Wandsworth, Purley, Beckenham, Mitcham, and Catford.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Total Blackout | 4 hours ago |
|
Croydon
|
Internet | 15 hours ago |
|
Southwark
|
Internet | 1 day ago |
|
Croydon
|
1 day ago | |
|
Wandsworth
|
Internet | 2 days ago |
|
Purley
|
Internet | 2 days ago |
Nearby cities with recent reports
6 recent signals
3 recent signals
3 recent signals
2 recent signals
1 recent signals
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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sarvar mojgani (@gains_guru) reported from Bromley, England@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Kieran Shew (@shoeburger) reported from Merton, EnglandSpoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
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JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
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Andy Gaffey (@andy_gaffey) reported from Lambeth, England@bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16
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Kara Godfrey (@KaraWillow) reported from Lambeth, England@bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?
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steffan Dutch (@SteffanDutch) reported from Bromley, England@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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Foss (@fackjossey) reported from Lambeth, EnglandOops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻
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Jessica Andrews (@Jess_L_Andrews) reported from Merton, England@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England@bt_uk is there a outage in se5 internet and landline not working?
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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Shermin A Ali (@SherminAaliYoga) reported from Merton, England@bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!
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Daniel Shade (@shade306) reported from Bromley, EnglandHey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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James Mariner (@MarinerIndy) reported from Camberwell, EnglandJust had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
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Conor Saunders (@conor_saunders) reported from Wandsworth, EnglandAfter 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Joe Tyrrell (@JTyrrell_) reported from Lambeth, England@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kerry Sumner (@MinsterStudios) reported@bt_uk very disappointed that no one has been in touch regarding my complaint or actioned anything at all. The executive team were supposed to get back to me yesterday
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Simon Caffrey (@caffrey_simon) reported@bt_uk fault is on the openreach copper network.
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Robin Shaw (@RSh234) reported@phillyonskem @bt_uk Totally agree. Literally hours on calls to ‘Guides’, only a few of which actually help, processes which ignore issues and no recourse without escalating to the Ombudsman!
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The Wiz (@TheWizYouTube) reported@MadMonkeyGroup Crappy BT INTERNET!! @bt_uk full fibre is worse than the previous cheaper package we were on! £48.99 for nothing!! Called them, still bad... Probably best to look elsewhere where and cancel BT soon as possible!!
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Owen (@OwenJBlanche) reported@bt_uk sort your Internet out been crap for over a week in our place
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Jim up the saints 💪 (@Jim5511blue) reported@bt_uk Just so its out there, when cancelled today I was told if I rejoin BT at a later date I would be put to the back of queue, how absolutely typical of company who gave me start date then could not supply their service even after a month and four days !! Excellent customer care!!!!
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@neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported@bt_uk @AndreaS51917891 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.
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👀 (@StefanFerrol) reported@_mowgli73 @bt_uk Mines down too and I’m very much in contract
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RichNotRich (@sideangleballs) reported@bt_uk @btbusinesscare @BTBusiness Broadband down all morning. Constantly being told there are no faults is not helping me get online. Help please 🙏
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The Real Philip Lyon (@phillyonskem) reported@bt_uk And to add insult to injury, the last 2 times the number they've given me is "not in service". Must be the worst telecoms company in the uk. Prove me wrong.