BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Thornton Heath come from postal codes CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Orpington, Hackney, Hounslow, London, Banstead, Southwark, Redhill, Caterham, Croydon, Wandsworth, Bromley, Islington, Ashtead, Camden Town and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Orpington |
Internet | |
| Hackney |
||
| Hounslow |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
-
Edward Woodhouse
(@edwardwoodhouse) reported
from
Poplar, England
@bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?
-
🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)
-
Ramon Guthrie
(@Ramonnavarro) reported
from
East Ham, England
@BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection
-
The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
-
Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
-
Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
-
Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
-
James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
-
David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
-
devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
-
barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
-
Kate Austin
(@kateaustin496) reported
from
Stratford, England
@thebedfordfox @btsport Not a bad cricketer either David.
-
Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
-
David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
-
coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
-
🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)
-
Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
-
coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
-
MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Kev Young 🏴
(@kevc307) reported
@shomac28 @bt_uk Funny that. Just took out a new contract with them. And lo and behold its going up £8 a month and its not started yet. Paid 2 years for TV that I never used. Sherman tanks
-
Paul Harris
(@Har84587860Paul) reported
Cancelled my renewal with @Plusnet yesterday they were not very happy about it, so today I find they have cut my internet off ahead of the contract end date 5 Apr. Not the nice yorkshire chaps any more eh! They are owned by @bt_uk wonder how they treat customers!
-
william brown
(@wilb1986) reported
@bt_uk No point. It’s fine now. Later on it will be poor though. Ever since I have moved my connection has been rubbish. Even had fibre line installed and still not solved my problem. Can’t even get a tenth of the speed I should sat in same room as my hub. Something a miss
-
Angela Gatfield
(@angiegatfield) reported
@bt_uk 8 hours later still waiting for BT to call us back...all I can advise folk to do is avoid them at all costs. I'll be happy to explain to the good folk on twitter exactly why they should avoid this company. Big up to BT for closing a complaint without speaking to us!
-
alickie
(@alickie66) reported
@dexgrigg_ @bt_uk Taken double the amount of money they should have for a service they haven't provided me yet. Don't hold your breath for a resolution
-
Peds 🏴🇪🇺
(@Peds_ap_Harri) reported
@bt_uk If connection being SLOW means I don’t get access…what’s the difference between that and NO access!? If the outcome is the same…!? Does this mean I can ‘slow’ my direct debut payments? Say 50p a month…yes!?
-
DEFENDER
(@grassrootsbrit) reported
@SkyNews Shut the programme down, it's crap now anyway compared to BTSport & Sky , old men trying to stay relevant in football
-
John smith
(@imatteruk2) reported
@SkySportsNews And it'll probably be the best show they've done in years. Lineker was terrible anyway. Time @btsport get rid of him too!!
-
Sho
(@shomac28) reported
@iamkathendo @bt_uk I have a better signal. Worst customer service
-
Iain McGregor 🏴🇪🇺
(@greagsy) reported
@mph28mph @carolvorders @GaryLineker Gary Lineker didn’t have a contract with the BBC, he was a freelancer presenter hence why he could work with BTsport for tge European Games, so he never really broke his contract , this was down to Richard Sharp being ordered by his bosses in Downing Street.