BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Croydon, Southwark, Wandsworth, Westminster Abbey, Mitcham, Lambeth, Lewisham, Sutton, Fulham, Carshalton, and Purley.

City	Problem Type	Report Time
City of Westminster	Internet	3 hours ago
Croydon	Internet	8 hours ago
City of Westminster	Internet	12 hours ago
Croydon	Internet	1 day ago
Croydon	Internet	2 days ago
Southwark	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 33 seconds ago from Lambeth, England

  @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

• 
  Agustin Pesciallo (@agustin) reported 8 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  kanish official (@kanishofficial) reported 10 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Scarebear (@Scare158Steve) reported 13 minutes ago from Wandsworth, England

  @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

• 
  John Mitchell (@prof_j_mitchell) reported 15 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  David Venters (@VentersGaming) reported 15 minutes ago from Croydon, England

  @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

• 
  Gavin McLelland (@gmac7000) reported 16 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Anouska Leon (@AnouskaLeon) reported 18 minutes ago from Merton, England

  @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

• 
  John Mitchell (@prof_j_mitchell) reported 26 minutes ago from Bromley, England

  MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

• 
  Nat 💕 (@Silcox777) reported 29 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Cat Fitzmaurice (@cat_la) reported 29 minutes ago from Bromley, England

  @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

• 
  John Mitchell (@prof_j_mitchell) reported 30 minutes ago from Bromley, England

  day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

• 
  Elliott Rawstron (@Elliottrawstron) reported 31 minutes ago from Wandsworth, England

  @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

• 
  Rob Holley (@robholley) reported 35 minutes ago from Camberwell, England

  @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

• 
  Andrew Raffan (@AndRaffan) reported 35 minutes ago from Eltham, England

  @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

• 
  C.N. (@livefr33diehard) reported 42 minutes ago from Bromley, England

  @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

• 
  David Robson 🎧🎬🌈 (@DavidRobson84) reported 46 minutes ago from Lambeth, England

  @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

• 
  Matty (@Scott9M) reported 48 minutes ago from Wandsworth, England

  @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 48 minutes ago from Camberwell, England

  @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

• 
  Conor Saunders (@conor_saunders) reported 48 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Curt 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CurtStephens00) reported 7 minutes ago

  Hi @bt_uk I’m quite worried as there seems to be an outage in Nottingham. Could you check this please?

• 
  Kasim (@Kasim26767212) reported 10 minutes ago

  @bt_uk Whats the customer setvice number ?

• 
  PS1984 (@Awaken1984) reported 11 minutes ago

  @bt_uk Your new login system for My BT is broken - "We are having trouble performing verification. Please try again." Thanks for making life so much easier with over complicated security. Not.

• 
  Eaters (@eaters2009) reported 14 minutes ago

  @bt_uk what is your problem. You are a communications company. But I can’t call you in the phone because your “system is busy”!!!

• 
  Trainstation Fitness (@tsfitness2) reported 17 minutes ago

  @bt_uk I’ve just tried that generic phone number, after being passed on several times I finally got told that they are experiencing technical outage and to phone back.

• 
  Dwain Driver (@TrainDriver1982) reported 21 minutes ago

  @bt_uk are literally the worst

• 
  John O'Connor (@thereal_JOC) reported 23 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

• 
  AM (@itsmeitsmeandy) reported 23 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  AlecH (@Alec0475) reported 23 minutes ago

  @bt_uk Good afternoon. Am having problems with my router. Can you help please?

• 
  uılʞuɐɹℲ (@puddles46) reported 26 minutes ago

  @bt_uk I have genuinely had enough of your service now. Expecting a £96 refund but instead for the 4th month in a row after I left you have billed me again. This time it's now apparently overdue. This is genuinely unbelievable