BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Southwark, Croydon, Purley, Wandsworth, Thornton Heath, West Wickham, Morden, Beckenham, Carshalton, and Coulsdon.

City	Problem Type	Report Time
City of Westminster	E-mail	33 minutes ago
City of Westminster	Internet	2 hours ago
Southwark	Wi-fi	4 hours ago
City of Westminster	Internet	4 hours ago
Croydon	Wi-fi	5 hours ago
Purley	E-mail	1 day ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 3 minutes ago from Worcester Park, England

  @DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there

• 
  Jessica Andrews (@Jess_L_Andrews) reported 15 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  Loft4Words (@Loft4W) reported 17 minutes ago from Camberwell, England

  @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

• 
  Kudret (@Kurdeck) reported 20 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  Joe Tyrrell (@JTyrrell_) reported 24 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  Kudret (@Kurdeck) reported 25 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  Danny Attle (@DanfromtheSouth) reported 27 minutes ago from Bromley, England

  @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

• 
  Nat 💕 (@Silcox777) reported 27 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Daniel Shade (@shade306) reported 29 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 31 minutes ago from Bromley, England

  @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

• 
  JorG (@spanishgeo) reported 36 minutes ago from Merton, England

  @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

• 
  John Mitchell (@prof_j_mitchell) reported 38 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  Kara Godfrey (@KaraWillow) reported 44 minutes ago from Lambeth, England

  @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

• 
  Joe Tyrrell (@JTyrrell_) reported 46 minutes ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

• 
  Agustin Pesciallo (@agustin) reported 47 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 47 minutes ago from Lambeth, England

  @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

• 
  Jared (@gxyred) reported 50 minutes ago from Lambeth, England

  @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

• 
  Shane Pender (@silverback1809) reported 55 minutes ago from Bromley, England

  @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

• 
  JorG (@spanishgeo) reported 56 minutes ago from Merton, England

  @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

• 
  Ingrid Lopez Cardona (@ilopezcard) reported 56 minutes ago from Lambeth, England

  @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 2 minutes ago

  @bt_uk I’ve spoken to your ‘technical team’ on three occasions today, each time ‘our systems are down’ they are meant to be calling me back tomorrow! Still no closer to fixing his phone though

• 
  noone@nowhere (@nooneatnowhere) reported 5 minutes ago

  @bt_uk If it's not installed at the 3rd attempt we are going to the ombudsman. BT and Openreach cannot communicate with each other and neither can tell the customer what is happening...or worse, what is NOT happening!

• 
  gary tordoff (@chinleyman) reported 5 minutes ago

  @bt_uk I have norton up and running no problem but to load to phone its asking for the key

• 
  GM Mark Howitt (@MarkHowitt) reported 9 minutes ago

  @bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  Gary (@petrolheadtoo) reported 9 minutes ago

  @bt_uk My BT broadband was down from last Wednesday until about 4pm yesterday. Now that it is working again i looked about messaging them to complain and ask how they will compensate me. Has anyone had any success or a helpful answer from a stupid bot. Me thinks its switch time

• 
  Devraj Ray (@devraaaaaj) reported 14 minutes ago

  @bt_uk Just spoken to your team, who've said I won't be connected for another 8 days. Signing up to BT Full Fibre has been a genuinely awful experience from start to...well, who knows what to. This is unending.

• 
  MikeyyBarbatoo. (@MikeyBarbatoo94) reported 14 minutes ago

  @SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.

• 
  erika x (@_erikacx) reported 15 minutes ago

  @bt_uk broadband has been down for last 20 mins, the online test isn’t working. Please advise

• 
  Darren Smith (@Smicer999) reported 15 minutes ago

  @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

• 
  Gavin 277 (@gavin277) reported 18 minutes ago

  @bt_uk Is there a fault on your network in the LE17 area as there is no broadband