BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hampstead, Hackney, Islington, Croydon, Southwark, City of London, Westerham, Kingston upon Thames, Ilford, Paddington, City of Westminster, Perivale, Ealing and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hampstead |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@btsport my phone app is not working who can help
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Ed Woodhouse
(@edwardwoodhouse) reported
from
Bromley, England
BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Jane Thompson 😌
(@breathebadass) reported
Does anyone else have a terrible time with @bt_uk broadband!!? We pay for a higher speed than we ever get, and it cuts out several times a week, sometimes for 45-90 mins. Right now it’s down, I’m only writing this on 4G! Should we switch or is it just the same everywhere?! 😩
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UFCNUTTER4LIFE
(@UFCNUTTER4LIFE) reported
from
Roscommon, Connaught
@CarolinePearce @BTSportBoxing @btsport OK 🙏 I didn't mean it in a bad way. You look tremendous no matter what. Enjoy the fight tonight 👊
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Richard Cooke
(@richard_cooke) reported
@Luke_FFF @bt_uk Was on the phone (mobile) to them for an hour today as got loads of landline charges on our bill this week, despite us never even owning a landline phone! Absolutely abysmal level of service.
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The king is here
(@langelmessi2) reported
@Luke_FFF @bt_uk They should cancel your contract
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Steve Redout
(@steveredout) reported
@bt_uk can you please let me know why yet again the internet is down
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BigBods1
(@BigBods1) reported
@bt_uk Is that the normal lead time when you have made the mistake and cut off my existing providers service one week early?
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Rhys Tamplin
(@RhysTamplin) reported
@RealCFrampton @BTSportBoxing @btsport the problem is no matter how good the fight. Not many can be arsed to get up at 4am if it’s not a UK fighter….
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Ryan Madden
(@RyanMadden1991) reported
I can’t believe how bad @bt_uk is for my internet connection. Have more than 2 devices running at the same time the **** ****** doesn’t know what’s happening.
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Phil Howarth
(@Phil__Howarth) reported
@Luke_FFF @bt_uk Go on their website and raise a complaint. I had 6 months of incorrect billing and many hours on the phone to them. The complaint was how it was finally resolved
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Curious Borges
(@ukbestsatire) reported
@btsport what's going on with your stream of the #alds @astros @whitesox game? Stream cutting out, adverts interrupting - may have to CANCEL my subscription.