BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Croydon, City of Westminster, Purley, Wandsworth, Morden, Beckenham, Carshalton, and Coulsdon.

City	Problem Type	Report Time
Southwark	Wi-fi	8 hours ago
Croydon	Total Blackout	10 hours ago
Croydon	Total Blackout	2 days ago
Southwark	Internet	2 days ago
City of Westminster	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Joe Tyrrell (@JTyrrell_) reported 3 minutes ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

• 
  ⚜GOONERLOVER69⚜ (@Goonerlover69) reported 6 minutes ago from Croydon, England

  @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

• 
  Lloyd Cook (@mrlloydcook) reported 9 minutes ago from Lambeth, England

  @bt_uk my internet has just gone down in SW4, my hub has the orange light

• 
  Gavin McLelland (@gmac7000) reported 11 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Kudret (@Kurdeck) reported 16 minutes ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  James Mariner (@MarinerIndy) reported 18 minutes ago from Camberwell, England

  Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 22 minutes ago from Camberwell, England

  @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

• 
  Ingrid Marsh (@IngridMarsh_) reported 25 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  Shermin A Ali (@SherminAaliYoga) reported 25 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  steffan Dutch (@SteffanDutch) reported 30 minutes ago from Bromley, England

  @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

• 
  AdamCpfc180🎯🦅 (@AdamCpfc180) reported 32 minutes ago from Whyteleafe, England

  @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

• 
  Kara Godfrey (@KaraWillow) reported 32 minutes ago from Lambeth, England

  @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

• 
  David Venters (@VentersGaming) reported 40 minutes ago from Croydon, England

  really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

• 
  Adama Traores not that hench pal (@adama_not) reported 41 minutes ago from Wandsworth, England

  @bt_uk can you please help me kick off is in 30 mins

• 
  J (@CFCJae_) reported 43 minutes ago from Eltham, England

  Known is a **** pundit. #BTSport

• 
  Gayle (@GByford75) reported 43 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  James (@jimflit) reported 46 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  Joe Tyrrell (@JTyrrell_) reported 48 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  Ingrid Lopez Cardona (@ilopezcard) reported 49 minutes ago from Lambeth, England

  @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 51 minutes ago from Croydon, England

  @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TINA MOORE (@Sassytrip88) reported 5 minutes ago

  @Catheehello @bt_uk Same very annoying problem and really slow internet that keeps cutting out So much for quicker connection

• 
  Chris Pugh (@chpugh1) reported 6 minutes ago

  @bt_uk please note I can not access my emails. Is there a technical issue with BT

• 
  TINA MOORE (@Sassytrip88) reported 8 minutes ago

  @NickyHayesPhoto @bt_uk Im having same problem no email access and terrible signal & no one helps not even the robot🙄😡 Hope you have better luck

• 
  Dave Kendall (@DaveKendallPho1) reported 11 minutes ago

  @bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.

• 
  Emma (@em_doapsi) reported 13 minutes ago

  Whoever owns the local mast… @bt_uk needs to fix it because it is now constantly cutting out. I use my mobile phone as a landline too so it’s inconvenient. I have been with two networks and same issue so it’s deffo local mast.

• 
  john littler (@jonboy_103) reported 16 minutes ago

  @BDubleYou @bt_uk You’re lucky then , my iPhone won’t validate login either 😡

• 
  Mert (@mertisbrilliant) reported 18 minutes ago

  @bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?

• 
  "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported 21 minutes ago

  @bt_uk not a word from you re no email service Appalling service!!!

• 
  Jon Chadwick (@JonD_Chadwick) reported 21 minutes ago

  @bt_uk Still can't get this problem fixed. Spent an hour on the phone yesterday, was promised a call back today at 3pm. No-one rang. Back on hold again. What do I do?

• 
  TINA MOORE (@Sassytrip88) reported 22 minutes ago

  @bt_uk you are an absolute joke All services down while you make improvements No reply on various contact inf Terrible internet signal and no email If I could get out of contract I would but your shafting us there too