BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Southwark, City of Westminster, Purley, Morden, Wandsworth, Coulsdon, and Westminster Abbey.

City	Problem Type	Report Time
Croydon	Internet	1 day ago
Croydon	Phone	1 day ago
Southwark	Wi-fi	2 days ago
City of Westminster	E-mail	2 days ago
Purley	Internet	3 days ago
Southwark	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Jane Tippett (@Janietip) reported 2 minutes ago from Camberwell, England

  @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

• 
  Gavin McLelland (@gmac7000) reported 3 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Joe Tyrrell (@JTyrrell_) reported 6 minutes ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

• 
  JorG (@spanishgeo) reported 8 minutes ago from Merton, England

  @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

• 
  Ollie Geale (@OllieGeale) reported 11 minutes ago from Camberwell, England

  @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

• 
  SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported 13 minutes ago from Camberwell, England

  @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

• 
  AdamCpfc180🎯🦅 (@AdamCpfc180) reported 18 minutes ago from Whyteleafe, England

  @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

• 
  ⚜GOONERLOVER69⚜ (@Goonerlover69) reported 22 minutes ago from Croydon, England

  @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

• 
  FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported 24 minutes ago from Croydon, England

  @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 27 minutes ago from Camberwell, England

  @btsport why are you not making it easy for your customers to pause your service like sky

• 
  steffan Dutch (@SteffanDutch) reported 31 minutes ago from Bromley, England

  @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

• 
  GurunG PankaJ (@Godavarian193) reported 33 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Danielle Altink (@danialtink) reported 33 minutes ago from Camberwell, England

  @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

• 
  Mark O'Callaghan (@EventOCallaghan) reported 39 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  John Mitchell (@prof_j_mitchell) reported 42 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  barrie brown (@barriebrown1) reported 42 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  JPaulG 🐼 😷 (@JPaulG) reported 46 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  ❣HANDCUFFED❣ (@Goonerlover69) reported 54 minutes ago from Croydon, England

  @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

• 
  Jessica Andrews (@Jess_L_Andrews) reported 57 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Shoulder Doctor (@ShoulderDocUK) reported 59 minutes ago from Bromley, England

  @bt_uk Only three times. No offer of compensation. No confirmation of resolution

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grub Street Publishing (@grub_street) reported 4 minutes ago

  @bt_uk And by the way you're obviously using a bot to reply. So obvious by the language. What real person says You must feel let down for sure

• 
  Gracie-Lou (@gracie_smart) reported 9 minutes ago

  @bt_uk When is #MYBT going to be working again please? It has been down for days!

• 
  read steel ball run (@booker213) reported 9 minutes ago

  @bt_uk That number was unhelpful and still required a login, so wouldn't let me proceed. I just need to find out if there is an already reported error in my area or if it needs to be reported. That should be public information.

• 
  SeanMynyddLlangynidr 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇮🇪 🇵🇸 (@SeanLlangynidr) reported 10 minutes ago

  @bt_uk I must have spoken to at least a dozen guides over six weeks, spent well over 20 hours of my time listening to lie after lie after lie, and crap muzak. Being told that I have informed BT that problem has been fixed three times is sickening. I've got absolutely nowhere. I'm done.

• 
  Emma (@88ejackson88) reported 15 minutes ago

  @bt_uk Internet cut out last night. Router is blue but says no Internet connection, struggling to even use phones on 4 and 5g and all other devices and gaming consoles not connecting. Its been rebooted and factory reset, help please?

• 
  Gavin Cook (@gjc_cook) reported 16 minutes ago

  @bt_uk you’ve sent me a returns label to an email address I don’t have access too. I cba to ring so can we sort it on here please. Also, I’m sure I paid for the equipment when I started the service so why do I have to send it back now?

• 
  Jessica (@Jessica67669786) reported 17 minutes ago

  @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?

• 
  Ian P (@goatteeboy) reported 17 minutes ago

  @bt_uk Thanks. It’s working now, would have been nice to see some communication for what seemed to be a widespread outage.

• 
  Andrhu (@ALivMusico) reported 20 minutes ago

  Apparently @bt_uk according to your customer service rep I can’t log in because I have an outstanding bill. Yet your text messages tell me to log in? It’s complete bull. Your customer service haven’t a clue

• 
  Ste (@stepho2k1) reported 22 minutes ago

  @bt_uk why is your sales team pushing an elderly person with parkinsons to sign up for a new service. I will be calling tonight to sort this. Not happy