BT (British Telecom) outages and service status in Thornton Heath, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Thornton Heath, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 4, 6:57 AM GMT+1.
- Internet (67%)
- Wi-fi (20%)
- Total Blackout (9%)
- E-mail (4%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornton Heath, England
The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Croydon, Southwark, Wandsworth, Purley, Beckenham, Mitcham, and Catford.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Total Blackout | 12 hours ago |
|
Croydon
|
Wi-fi | 2 days ago |
|
Southwark
|
Internet | 4 days ago |
|
City of Westminster
|
Total Blackout | 6 days ago |
|
Croydon
|
Internet | 6 days ago |
|
Southwark
|
Internet | 7 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
2 recent signals
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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sarvar mojgani (@gains_guru) reported from Bromley, England@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England@bt_uk live chat customer service Where and how
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John Mitchell (@prof_j_mitchell) reported from Bromley, EnglandThird hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England@bt_uk is there a outage in se5 internet and landline not working?
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Shermin A Ali (@SherminAaliYoga) reported from Merton, England@bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!
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Jane Tippett (@Janietip) reported from Camberwell, England@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
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Daniel Shade (@shade306) reported from Bromley, EnglandHey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Will Ashley (@willjashley) reported from Camberwell, England@bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!
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DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Glen Oglaza (@glenoglaza1) reported from Croydon, EnglandWhat is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
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Al Sarpong (@albsar1970) reported from Lambeth, EnglandThe look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS
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Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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David Venters (@VentersGaming) reported from Croydon, Englandreally really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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Andrew Raffan (@AndRaffan) reported from Eltham, England@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Worcester Park, England@DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England@bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area
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Gary White (@_gary_white_) reported from Merton, EnglandHi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Foss (@fackjossey) reported from Lambeth, EnglandOops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻
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Andy Gaffey (@andy_gaffey) reported from Lambeth, England@bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16
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Martin (@martin466004) reported from Bromley, England@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Trask (@TraskBen) reported@bt_uk abysmal. 2 month wait for fibre. 1 month in. 4g mini supplied. Low speed can only use one device. Not working yesterday. Spent time between web chat and call, got activated for 30 days and now received email internet up and running 4g disabled so have no internet again.
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@neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported@s_starrr6 @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.
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Even The Stars Music (@eventhestarsuk) reported@bt_uk hey. Why are you charging me £84 for a package a new customer can now get for £35 and the best price you can offer me is £65 with a 24 month contract? Ripping off long-term customers is a very bad look
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Ed Thomson (@ThomsonEdwint) reported@JimSpenceDundee @WeAreOpenreach @bt_uk It’s Circet that seems to be doing installations and doing a good enough job on the track but won’t repair damage done by mini digger to the road when finished. 🫣
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@Walesguy2 @bt_uk Mark, it's been a known issue for months.
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Ian Robson (@GFX2001) reported@bt_uk BT Message Chat is less than useless. Just spent 30 Minutes trying to get the "Free Speed Upgrade" promised when I upgraded to Full Fibre but not received. But the Chat Bot ignores everything you type in and just asks unrelated questions before saying it can't help.
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Large Vodka (@mizmuggle) reported@bt_uk have had no broadband since 25/8. fault tracker says it’s fixed but running a check on it says network fault and the expected resolve date keeps getting pushed back. Can’t get anything other than a bot on phone or text. I work from home and this is not good enough
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heebee (@KHC99d) reported@bt_uk @Xkay26x Our mother has been waiting weeks and let down on numerous occasions. Told to escalate. Escalating doesn’t make a difference. Same with our work contract - nobody cares and they re not to be trusted anymore. Since EE took over they’re appalling
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Josh (@_JoshDenham) reported@bt_uk So the service is down according to the website, but nothing anywhere before logging into my account, or yourselves here, acknowledged that beforehand. When can I expect my access to the broadband to be back?
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Warren Peters (@wizza_wozza) reportedHad a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.