BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, City of Westminster, Croydon, Wandsworth, Purley, Beckenham, Mitcham, and Catford.

City	Problem Type	Report Time
Southwark	Internet	20 hours ago
City of Westminster	Total Blackout	3 days ago
Croydon	Internet	3 days ago
Southwark	Internet	4 days ago
Croydon	E-mail	4 days ago
Wandsworth	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  James (@jimflit) reported 2 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  Joe Tyrrell (@JTyrrell_) reported 2 minutes ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

• 
  Nat 💕 (@Silcox777) reported 6 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 7 minutes ago from Lambeth, England

  @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

• 
  Jessica Andrews (@Jess_L_Andrews) reported 11 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  JPaulG 🐼 😷 (@JPaulG) reported 18 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 20 minutes ago from Camberwell, England

  @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 22 minutes ago from Camberwell, England

  @btsport why are you not making it easy for your customers to pause your service like sky

• 
  GurunG PankaJ (@Godavarian193) reported 22 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Shoulder Doctor (@ShoulderDocUK) reported 28 minutes ago from Bromley, England

  @bt_uk Only three times. No offer of compensation. No confirmation of resolution

• 
  Lonely-planet-girl (@excellenceinLDN) reported 32 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  Cat Fitzmaurice (@cat_la) reported 33 minutes ago from Bromley, England

  @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

• 
  SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported 34 minutes ago from Camberwell, England

  @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

• 
  J (@CFCJae_) reported 41 minutes ago from Eltham, England

  Keown is a **** pundit. #BTSport

• 
  Sam Luis Verissimo (@SamVerissimo) reported 41 minutes ago from Lambeth, England

  @bt_uk is there a outage in se5 internet and landline not working?

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 47 minutes ago from Bromley, England

  @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

• 
  Martin (@martin466004) reported 48 minutes ago from Bromley, England

  @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

• 
  Agustin Pesciallo (@agustin) reported 50 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Kudret (@Kurdeck) reported 54 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 56 minutes ago from Lambeth, England

  @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dannnehhh (@dannnehhh) reported 2 minutes ago

  Hi @bt_uk I’ve not been a customer of yours for some time now, however received an SMS and email this morning from yourselves stating my speed trial is ending for my broadband is ending in 7 days. Was this an error?

• 
  the ranger ✝️ (@theranger1872) reported 3 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Holy ****. I knew you’d had an issue but that’s unreal. Just build costs of your time and inconvenience into the estimates. Or simply include an invoice for your time and services.

• 
  Sem Essessi (@SemiEssessi) reported 3 minutes ago

  @bt_uk learn how to manage an account database. not being able to change the e-mail address back when you changed it in error... thats some high school level computer problem, not a real one in the real world for a megacorp.

• 
  Emma elf (@Emmaelf) reported 5 minutes ago

  @bt_uk Text service just about faults, I want to make a complaint now

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿🫡 🇬🇧 (@glasgoRFC1872) reported 8 minutes ago

  @bt_uk can’t access my account either by app or website. Called customer services 5/6 times still not working .

• 
  Sem Essessi (@SemiEssessi) reported 14 minutes ago

  @bt_uk someone has usurped your service providing to me and you dealt with it using poor communication with insufficient information for anything to be done.... i shouldnt have to spend 4-8 hours each month ensuring you did your job. a job which btw i did in my 20s without mistakes.

• 
  andy carson (@andy_carson101) reported 17 minutes ago

  @eventhestarsuk @bt_uk sign up as new customer with the missus or someone else in house.... btw for around same price we get virgin with sport movies telly top speed internet & netflix

• 
  Kati (@Nunney2584) reported 18 minutes ago

  @bt_uk Hi, my internet has been down all day and it's driving me crazy. I've unplugged and restarted the router and it still has a yellow light flashing and a red 'off' light on. I don't watch terrestrial TV, I use a fire stick for everything and I'm running out of mobile data.

• 
  Mark (@Walesguy2) reported 21 minutes ago

  @RSh234 @bt_uk @bt_uk are shockingly bad.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 30 minutes ago

  @Walesguy2 @bt_uk BT can't fix this. Many customers have had this problem, I'm one of them. They hope you will give up.