BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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The latest reports from users having issues in Thornton Heath come from postal codes CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Northolt, Hackney, Croydon, Thornton Heath, Hampstead, City of Westminster, Ilford, Paddington, Camden Town, Tower Hamlets, Wandsworth, Wembley and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| Northolt |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Croydon |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Joshua Milton
(@miltipello) reported
from
Camden Town, England
Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
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Matt Ridsdale
(@MPRidsdale) reported
from
Islington, England
@bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"
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Dan Gregory
(@dangregorybfc) reported
from
Bromley, England
@bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports
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Matthew Crockett
(@machacro) reported
from
Whyteleafe, England
@bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.
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Steve Bernard
(@Bernie82_) reported
from
Wandsworth, England
Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
@bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’
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John Mitchell
(@prof_j_mitchell) reported
from
Camden Town, England
@bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.
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Matthew Crockett
(@machacro) reported
from
Whyteleafe, England
******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.
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Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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Barry c
(@Djbarryc) reported
from
Bromley, England
@BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport
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Rotarian Zena
(@RotarianZena) reported
from
Halstead, England
Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out
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Luce
(@L_Alborough_) reported
from
Lambeth, England
@bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Clarke
(@GamesJobsJamie) reported
@bt_uk you have just sent me an email cancelling my PS5 order saying I am not a BT broadband customer! I have BT fibre which I renewed again last week as the original consultant never renewed it properly first time and now you have cancelled my PS5 order!!!!
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!
(@JulianProkaza) reported
@bt_uk Hi there. Broadband off/on all day and now no service for 1 hour. No faults in area or with service test, other than ‘We’re doing some work – that could be the problem’. How can I find out what’s going on with the connection/service?
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!
(@JulianProkaza) reported
@BTCare Hi there. Broadband off/on all day and now no service for 45 minutes. No faults in area or with service other than ‘We’re doing some work on the network’. How can I find out what’s going on with the connection/service?
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Dion
(@Dion34339272) reported
@bt_uk how do I cancel my BT Sport App subscription ? Gone on to MyBT and and still can’t find anything
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GianguWingu (Gian)
(@GianWingu) reported
@nahte999 @bt_uk literally what happened to me but it was worse with others. **** Wifi in UK. only decent if you live london
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SteveC
(@skippy_72) reported
@bt_uk Hi. Latest version of BT Virus protect has installed onto my Mac (Mojave). When try to update McAfee crashes and hangs my computer. This has also happened to a relative so not unique to myself. Any advice? I can see others having issues with Big Sur so new version issue?
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Lawrie Hill 🎗🏴
(@coach_hill_14) reported
@bt_uk @M_A_Broom had the exact same problem here mate... Got to the delivery page and BT website kicks you off with an error then they are all gone!! I know others who had the same issue mate!! BT yet again for you!!! 😡
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Tony Jacobs
(@TonyJacobs_) reported
@bt_uk I have been 3 weeks now with my Btinternet email account down and disabled. No one is fixing it. I am promised calls back by your tier 2 teams. No one has called. I am calling daily and no one is helping me. I am missing essential communication and bills. It’s a disgrace
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GianguWingu (Gian)
(@GianWingu) reported
@nahte999 @bt_uk Literally didn’t. Don’t get the same speed yesterday it got decent again. I also stopped using the bt router. It got a bit better on its own literally they couldn’t do **** and they said
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steve
(@stevecurtis_85) reported
wonder if @MartinSLewis can help me with some advice. @bt_uk have extended my contract (added 24 months) without actually talking to me or me confirming, I was going to switch provider due to poor speeds, but now im not sure I can coz I beleive im being held hostage by them.