BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Sutton, City of Westminster, Croydon, Dorking, Hounslow, Hampstead, Newham, Fulham, Paddington, Hammersmith, Wandsworth, Carshalton, Wembley and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Sutton |
Total Blackout | |
| City of Westminster |
Total Blackout | |
| Sutton |
Phone | |
| Croydon |
||
| Sutton |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
@bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.
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Matthew Crockett
(@machacro) reported
from
Whyteleafe, England
******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected
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Tom Maurice
(@TDMaurice) reported
from
Wandsworth, England
Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout
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John Mitchell
(@prof_j_mitchell) reported
from
Camden Town, England
@bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.
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Rotarian Zena
(@RotarianZena) reported
from
Halstead, England
Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out
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Matt Ridsdale
(@MPRidsdale) reported
from
Islington, England
@bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"
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Dan Gregory
(@dangregorybfc) reported
from
Bromley, England
@bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports
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Barry c
(@Djbarryc) reported
from
Bromley, England
@BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport
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Steve Bernard
(@Bernie82_) reported
from
Wandsworth, England
Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........
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Matthew Crockett
(@machacro) reported
from
Whyteleafe, England
@bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel
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Joshua Milton
(@miltipello) reported
from
Camden Town, England
Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@Tom_ncfc1902) reported
@btsport There is basically no point paying to stream via your website - nowhere near stable enough. 6 minutes in and I've either been buffering or frozen for about 1 minute of that. You're a telecommunications company - for can you fail to run a streaming site properly?
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Sara Abdellatif
(@Sara_latif1) reported
@bt_uk @BTGroup BT IS THE WORST PROVIDER. 3 WEEKS IN I PAID £30. NO CLUE BY AGENTS NO ENGINEERS EXIST. WORST EXPERIENCE EVER. DONT WVER MAKE MY MISTAKE AND SUBSCRIBE WITH THEM. #FAIL
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𝙅𝙖𝙢𝙞𝙚 🇬🇧
(@Jamie_1872) reported
@btsport app not working for anyone else? Tried it on both phone and PS5
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Sara Abdellatif
(@Sara_latif1) reported
@bt_uk I am client since 27 Jan and till date I saw no one single service activated. I waited patiently and now since latest actiavtion date I am on calls with your agents. Each one promises a solution which the next agent negates and tells me it was cancelled after I believe it’s solve
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iain paris
(@paris_iain) reported
@btsportrugby @bt_uk @Scotlandteam Only issue there is, BT don't show Scottish rugby, ie URC or Super 6 so why put it behind a pay wall? Why not air it free?
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MsJanGraham
(@MsJanGraham1) reported
@bt_uk Issue has now been resolved. After doing a retune these two channels were not even listed, after a software update and another retune - selecting a different city - channels appeared
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Ja
(@Jack_Claret) reported
@PhilMckeag @btsport Is your audio about a second out of sync? This is horrible
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char
(@chulimamii) reported
@btsport yo you took my money and now you’re saying my account doesnt exist and i just wanna watch the cl pls help
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Bix Weetabecke
(@BixWeetabecke) reported
@btsportfootball @btsport Is there a technical problem with your feed, or Sky, or is it just the Scottish weather? The picture keeps freezing, and the sound keeps disappearing.
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Mark Williams
(@BlokeOfWords) reported
@IsabelOakeshott @bt_uk And yet your support for the people peddling this lie in Parliament is unstinting