BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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The latest reports from users having issues in Thornton Heath come from postal codes CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Southwark, Redhill, Caterham, Croydon, Orpington, Wandsworth, Bromley, Islington, Ashtead, Camden Town, Newham, Paddington and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
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J
(@CFCJae_) reported
from
Eltham, England
Known is a **** pundit. #BTSport
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Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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Joe Maguire
(@Jmaguire2) reported
from
Hackney, England
@btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James Somerset
(@JSomersetActor) reported
@bt_uk Nope. I just want you to pass on that this stuff matters. When people call the customer service line to be rudely told just log on to the website it isn’t right. When someone says they’re considering switching provider don’t just laugh at them. Good manners cost nothing.
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Paul Watson 🇬🇧🐾🌸
(@Pekae_UK) reported
@bt_uk I know - but that's why it's flawed - the speed can be as good as 60MB when checked, but if the latency is rubbish, page load times are so bad I might as well be on a dial-up! The business also goes from fantastic to non-existing at times and we need it to take payments.
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Pete M.
(@fastcarspete) reported
Message to @bt_uk When your sales people tell customers that by switching to BT from Virgin you'll guarantee to fix prices for 18 months, not such a good idea to up the price AFTER ONE MONTH.
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ZylonGGs 🇮🇪
(@zylonggs) reported
@bt_uk High ping , packet lose. Nothing is slow I can pm you my details if you can check on your half?
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Clarity ♒ Truth sets us 🆓
(@Clarty81) reported
Please can ya help find some1 qualified to help me sort this miser am living since they Dug then it started & from calls /tweets/emails/reports iv tried go no where Yes I know it sounds crazy but it's exactly making me feel it too please iv tried @virginmedia @bt_uk
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Maxine Moss
(@maxinemoss71) reported
@bt_uk I was using BT chat and was cut off. It was found my BT hub was faulty so sending replacement. Two of us working from home and WiFi unreliable and slow. But said sending same router as smart hub 2 is best for mesh systems? Could we really not have the smart hub 2?
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MethleyLad 🇬🇧🏴🇦🇺
(@MarkSpark69) reported
@HMRCcustomers Yes I was. His name was Mark and it was in response to a complaint. Again I'm on the phone and no operatives available. So under funded and frustrating. @bt_uk charge like a wounded bull.
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Vic
(@TheVictoryMan) reported
@bt_uk @GeorgeFeenan Did you fix my friends wifi? I’ve been giving him 50k loans to pay for your internet plz fix 👉🥺👈
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Me #MakeVotesMatter #DefundCarbon #DFIU
(@TBallam) reported
@BTCare great that you can't help sort an issue when the person who normally deals with it is off with covid! You won't even carry out a line test utter shambles! Won't look at the fact that the line started degrading after the last storm and internet is now 100% dead
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What's going on
(@integritybereal) reported
@lovelacegeezer @bt_uk It’s an understatement to say we are livid at this service @bt_uk A communications company that appears to be lacking in communicating with brand new customers .