BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, City of Westminster, City of London, Wallington, Croydon, Hackney, Southwark, Islington, Brentford, Hammersmith, Paddington, Waltham Forest, Dagenham and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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Jenny Woods
(@JennyferWoods) reported
from
Hammersmith, England
@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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Anthony Harris
(@AntoineDingDong) reported
from
Bromley, England
Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?
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Kudret
(@Kurdeck) reported
from
Lambeth, England
What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband
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Joe Maguire
(@Jmaguire2) reported
from
Hackney, England
@btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk apparently 2 am is an issue for streaming
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J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
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Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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Kudret
(@Kurdeck) reported
from
Lambeth, England
After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
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Conor Saunders
(@conor_saunders) reported
from
Wandsworth, England
After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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novice
(@jjjecannon) reported
from
Hackney, England
@bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????
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steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?
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J
(@CFCJae_) reported
from
Eltham, England
Known is a **** pundit. #BTSport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JonnyWharton
(@JonnyWharton) reported
@IanDarke and @RobbieSavage8 talking about Will Fish getting on after United have made ALL FIVE substitutions. @btsport at an all time low with these two on the mics. Non existent research combined with lack of fundamental knowledge of the game. Poor.
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Ramps 💙
(@NigelRampant) reported
@jasondavies71 Agree with all that, mate. BTSport just said Auba has malaria. **** a duck. Poor bastard.
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Gabriel Seabra
(@imprestavel) reported
@bt_uk Thanks James, but no tests needed at the mo as had a few recently. BT says what I get wont more than that and that i should be happy with the "service I hired" but if not, that i can cancel as long as i pay the fee. not a nice treatment for someone that tried to be real patient
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abu gangy
(@g4ngy) reported
@bt_uk Never mind, Luke, taking a break from the internet isn't actually a bad thing so maybe it's a blessing in disguise. It is Ramadan after all.
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Georgina Mears
(@georgina_mears) reported
@bt_uk Today’s the day I hear from my case worker Jack at @bt_uk will be updating me when my internet will be installed after 5 months 2 weeks 5 days I am excited I hope they don’t let me down as they have the last 5 months 2 weeks 5 days I will also get my money back HURRAH
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matt.herron.db7
(@SonraiP) reported
@bt_uk ... get some strange responses like ‘what happens if a football match is cancelled’ rather than advice how to cancel your BT service. It seemed like the customer service dept were having a joke or something.
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Nicole Louise
(@88NicoleMUFC) reported
These commentators are awful. #btsport
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matt.herron.db7
(@SonraiP) reported
@bt_uk No it’s fine. I cancelled my account. It did take 35 minutes waiting on the phone though. Would’ve been better if I could do it online or a callback option was available at the call centre. FYI on the FAQ section of the webpage when you type in ‘how do I cancel my service’ you...
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Ben Speake
(@ReachBenSpeake) reported
@plusnethelp @Plusnet @BTCare shocking levels of service - no one picks up the phone, BT as Plusnet is a subsidiary please sort yourselves out!
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Bobby
(@ElenaNaziris) reported
Second night in a row the internet has gone down... @bt_uk?