BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Hackney, Hampstead, London, City of London, Bexleyheath, Tadworth, Wembley, Southall, Poplar, Hammersmith, Hounslow, Sevenoaks, Orpington and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Hackney |
Total Blackout | |
| Hampstead |
Total Blackout | |
| London |
||
| Hackney |
Total Blackout | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Ed Woodhouse
(@edwardwoodhouse) reported
from
Bromley, England
BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@btsport my phone app is not working who can help
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk @btbusinesscare So why don’t you fix ? Much better than just saying sorry @bt_uk
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Flyer
(@MeFlyer) reported
@btsport Jermaine Jenas is got to be the worst PUNDIT on TV how he gets a job on BBC and BT beggars belief complete IDIOT!!!?
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JB
(@millionthtry) reported
@bt_uk my mail account stopped being able to send and received emails, tried to removed the account and reinstall now saying my info is wrong & not working. Help…?!
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GT
(@topboylfc) reported
Watching #BRINEW on @btsportfootball I was gonna watch it online but I am having issues logging in but it’s all good cos @bt_uk are on the case!
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Lucy Harkess
(@LucyAH1985) reported
I’m sorry rying to be nice.. I really am but @btbusinesscare aren’t helping. It’s been fun on the phone to them for hours every day this week.. departments don’t know what tickets are? Customer complaints!!And despite me asking 20 times not 1 manager has called me… 😡#ofcom
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James
(@jamclarkey) reported
@loopy69lou @BT @bt_uk All of UK is moving onto Digital Voice or equivalent as the analogue phone network is being switched off. I am assuming you have the phone connect to the Smart Hub 2 too and not the wall socket. Self diagnostics can go along way :D
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GT
(@topboylfc) reported
@bt_uk hi guys do u know why I can’t log in to the @btsport app? I just tried and it said it can’t find a subscription with my BT id I find that odd cos I am watching Bt sport on my TV and I have been paying for it for years can u help plz?
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Craig Johnson
(@CraigJ300hno) reported
@bt_uk your app is just awful sort it out. Week after week there’s issues so many customers have the same problem and nothing improves. Paying for a service you CAN’T provide
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Sean O'Connor
(@mampy247) reported
The state of sport journalism , Skip and Shannon, MOTD , sky football BTsport, all programmes I used to enjoy I would rather listen to the opinions of fan channels, some really poor narratives , some lack lustre critics
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monalisa
(@lovelywife121) reported
@millionthtry @bt_uk I think you should just contact Bidentech on Instagram, customer service are not responding, I had to contact them and my account was resolve