BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Hampstead, Croydon, Ealing, Hackney, Tower Hamlets, City of Westminster, Fulham, Islington, Paddington, Southall, Hounslow, Southwark and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Wembley |
Total Blackout | |
| London |
Internet | |
| Hampstead |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@edmndsmma) reported
So there seems to be some issue with the @bt_uk Sport Box Office app when using internet. Turn off and use data instead and should work. Not ideal for the fights tonight. Hope everyone with this issue has unlimited data!
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Megs
(@MeggConnor98) reported
@bt_uk can I create my BT ID through dm’s with you? The page online is down for maintenance
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Nate 🐝🏴
(@NathanJones60) reported
@btsport how is your site still down ffs you lot are absolute ****
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勉
(@BM74) reported
@bt_uk @hellosamjohnson Same here james, been on the chat for 2 hours now, position 99 down to 7. And 7 hasnt changed for 20 mins.
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Parry Jones
(@ParryJamesJones) reported
@btsport I'm trying to add BT Sport to my BT apps, but everyimte i try and sign up it send me to the website - which is under maintenance? There appears to be no way of creating an account, the website seems broken. Any advice?
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Darren
(@wee_gobshite) reported
Never met a more tedious experience than trying to order this fight through @btsportufc @btsport #UFC257
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Kyle O'Neill
(@KyleONeill89) reported
@bt_uk inconsistent broadband speeds lately, currently getting results of 5mbps not exactly what I'm paying for. Looked into trouble shooting got nothing. No problems no errors not even work in my area. I'm making this an official request to get something done about it.
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Arsenal32
(@ArsenalMMA) reported
@bt_uk just off the phone to BT customer services. Arrogant individual wouldn’t sort issue and just laughed down the phone! Shocking service, hideous organisation! Will be cancelling contract!
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Hamish Kay
(@HamishKay_) reported
@btsport tonight is not the night to be messing around with your website! I can’t login to watch the mcgregor fight! Help asap!!
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Erika
(@ErikaTindale) reported
What ******** is #btsport doing feel like I’m gonna have a bastard fit if it keeps flickering at me like this