BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, London, Hammersmith, Southwark, Greater London, City of London, Wembley, Hackney, City of Westminster, Wandsworth, Croydon, Paddington, Ilford, Sevenoaks and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
-
Joe Maguire
(@Jmaguire2) reported
from
Hackney, England
@btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with
-
DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
-
J
(@CFCJae_) reported
from
Eltham, England
Known is a **** pundit. #BTSport
-
C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
-
Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
-
ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
-
J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
-
Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
-
Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
-
Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
-
Anthony Harris
(@AntoineDingDong) reported
from
Bromley, England
Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?
-
Kudret
(@Kurdeck) reported
from
Lambeth, England
After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
-
𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
-
steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
-
StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk apparently 2 am is an issue for streaming
-
Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
-
StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?
-
Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
-
Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
palveer
(@PaIveer) reported
@bt_uk my main broadband hub has been down for 10 days, poor support and shocking turnaround times. Nothing but disappointment after leaving virgin for another low quality provider. 100% uptime is a myth but they’re allowed to advertise it.
-
Samuel Welsh
(@samw1048) reported
@bt_uk why is my WiFi constantly retesting itself every 5 minutes it’s really annoying and there is no reason for it fix your WiFi it’s so bad
-
Steven
(@SMcalernonMUFC) reported
@chelUTD Anybody having issues getting btsport 1 for the match. Spurs on no issue but united on BT Sport 1 not showing
-
harmonyreigns
(@sweetlyfeofmine) reported
@gemmmskiii @bt_uk My poor father who is 79 who lives alone has been told that he will need to wait until 9th feb for a phone line. He has been without a phone line for 6 days already. #depressing
-
AspireToInspireFitness
(@ati_fitness_) reported
@bt_uk an absolute shambles! I have been waiting since the 11th October to be set up to be promised a call by there manager a order cancelled 4 times 2 engineers that never shown up one that was off his head and now to be told the order cancelled again! 😡😡
-
harmonyreigns
(@sweetlyfeofmine) reported
@bt_uk So disappointed with the service my 79 year old dad has received. He has been without a telephone line for 1 week. Was told today he will have a service back on 9/2.... and you seriously think he will want to renew a contract with you. What a completely demoralising experience
-
Julian
(@JuFitJuJu) reported
Another half hour wasted on @bt_uk customer service !! Warning their VIP tv package should be rebranded peasant package #1stWorldproblems #avoidBT
-
Julie Draper
(@julie_adidem) reported
@bt_uk can send me a dongle so I can get 4g service while they investigate but they won’t unless I upgrade to a more expensive package and longer contract. Tell me @bt_uk why should I pay more for a service you are currently failing to provide (since October)
-
okthen185
(@okthen185) reported
@bt_uk My BT box is stuck on still orange please help
-
Clare Coyne
(@ClareCoyne8) reported
@tweedtotyne @bt_uk Family has to get an MP involved before @virginmedia would help. Shameless.