BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, City of Westminster, Morden, Croydon, Wandsworth, Coulsdon, Westminster Abbey, Mitcham, Lambeth, Lewisham, Sutton, Fulham, Carshalton, and Purley.

City	Problem Type	Report Time
Southwark	Internet	8 hours ago
City of Westminster	Internet	13 hours ago
Southwark	Wi-fi	18 hours ago
Morden	Phone	18 hours ago
Croydon	Wi-fi	1 day ago
Southwark	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  ❣HANDCUFFED❣ (@Goonerlover69) reported 4 minutes ago from Croydon, England

  @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 4 minutes ago from Lambeth, England

  @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

• 
  Scarebear (@Scare158Steve) reported 5 minutes ago from Wandsworth, England

  @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

• 
  Joe Tyrrell (@JTyrrell_) reported 7 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  Kara Godfrey (@KaraWillow) reported 7 minutes ago from Lambeth, England

  @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

• 
  Elliott Rawstron (@Elliottrawstron) reported 11 minutes ago from Wandsworth, England

  @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

• 
  Shane Pender (@silverback1809) reported 12 minutes ago from Bromley, England

  @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 18 minutes ago from Merton, England

  @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

• 
  Kurtis Simon (@kurtistime1985) reported 19 minutes ago from Camberwell, England

  @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 25 minutes ago from Camberwell, England

  @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

• 
  kanish official (@kanishofficial) reported 27 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Ollie Geale (@OllieGeale) reported 28 minutes ago from Camberwell, England

  @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

• 
  Steven Chapman (@DrStevenChapman) reported 31 minutes ago from Croydon, England

  Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

• 
  Oliver Boito (@ollieboito) reported 32 minutes ago from Whyteleafe, England

  @bt_uk Still having issues unfortunately

• 
  Gayle (@GByford75) reported 38 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  Mark O'Callaghan (@EventOCallaghan) reported 40 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  Craig McRae (@craig_mcrae) reported 42 minutes ago from Lambeth, England

  @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

• 
  Lonely-planet-girl (@excellenceinLDN) reported 45 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  Jane Lyons (@JaneBLyons) reported 47 minutes ago from Camberwell, England

  Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

• 
  Elliott Rawstron (@Elliottrawstron) reported 47 minutes ago from Wandsworth, England

  @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CM (@Caldale58) reported 1 minute ago

  @bt_uk is there ever a day when your products actually work for a whole day. If it's not the unstable app continually throwing you out, it's accessing MyBT. Why does anyone stay with you. Totally exasperated again.

• 
  J (@JLingy69) reported 3 minutes ago

  @bt_uk Already did that and nothing got done. Give me your formal complaint process

• 
  Rocket (@UppaRocket) reported 4 minutes ago

  @bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 4 minutes ago

  @bt_uk I've never set foot in Cyprus, I just used a free service on the internet that gives you free access to texts for random numbers all over the world. And it worked.

• 
  Scott Weller (@ScottWeller1974) reported 5 minutes ago

  @bt_uk Why are you holding me to a contract you can’t even provide the service for

• 
  keely (@keely490544) reported 14 minutes ago

  @bt_uk absolutely diabolical log in **** with BT now . email, password, code to email & code to mobile WTF

• 
  Scott Weller (@ScottWeller1974) reported 14 minutes ago

  @bt_uk Why are you holding me to a contract you can’t even provide the service for ?

• 
  markdann. (@mrkdnnx) reported 19 minutes ago

  @bt_uk are an absolute joke. No internet and we get told “we have done everything we can, just keep restarting your router.” How about you actually attend to look at the issue because ever since you moved the router it’s awful!

• 
  PT (@philltea) reported 20 minutes ago

  Dad's just retired from @bt_uk due to ill health 38 years service. Not a single thank you, good luck or all the best Nothing at all Zero communication regarding help or advice getting his pension sorted and organised Just a random DPD driver turned up for his laptop Shambles

• 
  Graeme Davis (@GraemeDavis) reported 20 minutes ago

  @bt_uk Thanks for responding. The situation is crazy. I just want to cancel and not rebook an engineer visit. It should be simple. But instead spend an age on the phone and escalate? It’s disproportionate for a simple task.