BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Perivale, City of London, Ealing, Southwark, Wembley, Teddington, Hammersmith, Croydon, Southall, Hounslow, Camden Town, Newham and Banstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
||
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Perivale |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
Andrew Curtois
(@rexon3) reported
from
Bexleyheath, England
@btsport did you seriously just leave a tennis match at match point!! Absolutely terrible
-
Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
-
Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
-
Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
-
Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
-
Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
-
سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
-
Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
-
Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
-
Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
-
Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
-
Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games
-
Kiwi 🥝 🔜 #EGX London | #4TG Game Con
(@TheBonnieKiwi) reported
from
Poplar, England
@kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin
-
Marv- So Real Sounds
(@MarvManPro) reported
from
Poplar, England
@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!
-
🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
-
Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
-
Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas
-
Grace Graham MSc
(@Grace_KIS) reported
from
Hackney, England
Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety
-
Martin Warner
(@mwarn73) reported
from
Poplar, England
Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Neil Greer Campbell
(@Neilcampbell16) reported
Hey @bt_uk I’m having issues getting through to someone on the FTTP line. I’ve tried calling 150 and 151 options 1221 and keeps telling me that the centre is closed to try between M-F 8-8. Can you help? I’ve changed onto a fibre 900 line but my speeds are same or lower than 500!
-
Martin Greenhalgh
(@MartGreenhalgh) reported
@bt_uk hi I need to cancel a bt engineer to my mums house
-
Caroline von Dressel
(@Caroline_TWells) reported
Anyone else in #Tunbridgewells experiencing problems with the internet? @BTCare
-
ShaneC 👑
(@ShaneC_RC) reported
@BigSamSZN @bt_uk Big oof, I said bt are full of problems from start. Don’t touch them with a bargepole
-
Samta MF Claws
(@samhoulden) reported
For clarity, he was supposed to be coming tomorrow, but @bt_uk managed to get the booking wrong thanks to an error. And now complete silence despite their promises. Dreadful service.
-
Rahul
(@ra1hull) reported
@ilwordbillie @bt_uk @Hyperoptic HOLD ON A MIN I JUST SLANDERED BT BUT IM WITH HYPEROPTIC WAIT WHAT no they’re both same company never mind
-
Olivia 🎄
(@ferfonl) reported
@bt_uk How can I find out the fix date? I’ve been on hold to your customer services for 45 minutes now. Like many other people I’m working from home, so need the internet.
-
Puffin Bill
(@RobertosDog) reported
@btsport @btsportfootball scraping the barrel with Joe Cole as a pundit! He’s a poor mans Danny Murphy #efc #EVECHE
-
Colin Todman
(@colsy77) reported
@darrentill2 I’m not holding my breath, different promoters signed to different tv companies, all down to how much cash is offered for one of the tv companies not to show it, Skysports/Dazn v Btsport/Espn
-
Nicholas Sheehan
(@thenicksheehan) reported
@btsport Any chance you could get any commentators who are more scouse biased? It would be great if you could ... oh hang on .. that would be impossible. #EVECHE