BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Thornton Heath come from postal codes CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Hackney, Islington, City of London, Newham, London, Poplar, Northolt, Greater London, Southwark, Thornton Heath, Hampstead, City of Westminster, Ilford and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
||
| Hackney |
Internet | |
| Islington |
Total Blackout | |
| City of London |
||
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
-
Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
-
Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
-
Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
-
Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
-
James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
-
ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
-
Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
-
Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
-
sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
-
Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
-
Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
-
Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
-
Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
-
Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
-
Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
-
Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Pete Cohen
(@peteilc) reported
@johnny997594342 @btsport They never want City to win.
-
alice
(@_ali96x) reported
@bt_uk hi we’ve been sent a mini hub as to use while our internet line is being reset up but it’s saying there’s no sim (there is a sim in it). This was supposed to be a resolution to BT messing up our order but it’s just caused more problems
-
degsyblue
(@degsyboy70) reported
@EvertonNewsFeed Always is mate @btsport are shocking they are the poor man's @SKYSPORTS
-
Stevie 🏴🍀
(@Stephen__Herity) reported
@bt_uk third time this week my broadband has went down and constant slow downs waste of money
-
Josie Hodsoll 💙
(@JosieHodsoll) reported
@bt_uk Hi sorry I didn’t see the previous reply. Yes we still need help. Been waiting for a call back from a manger since Monday. Currently don’t have an engineer booked in as one of the agents cancelled it due to a “system error”.
-
Paul Cross
(@oologist) reported
@bt_uk As I am, unfortunately, not surprised to relate it didn't work I went into Google via the vertical ellipsis More Tools Clear browsing data [Clear Data] (button) Then through the steps and the old password was still there And the new password doesn't work either‽‽‽
-
Rupert wilson
(@Oxfordite) reported
@OpenreachHelp Thanks Frazer. OpenReach more responsive than ISP How do ISPs see a sync speed history <0.5mbps yet fail to look after their customers in relation to basic line termination #mastersocket .. This is failure of @talktalk, and @BT_uk before them.
-
Andrew Jones
(@Andrewcjones86) reported
@soph_united94 @btsport yep and that stupid banner comes up and the buffering circle. Happens every minute- minute and a half I would say.
-
Robert
(@robbieswain14) reported
@bt_uk @btsport Can you please fix the picture on your Ultimate channel. It appears overexposed and extremely bright. The HD channels are fine.
-
Mars Meddo
(@marsmeddo) reported
i haven’t had internet for over a week.. received a dead mini hub that they couldnt fix, provider failed to send anyone on the dates they said they’d come, called up today and was told my appt wasn’t even booked 🥴 moral? dash @bt_uk in the bin