BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Thornton Heath, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Southwark, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Sutton, Croydon, Dorking, Hounslow, Hampstead, and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 3 hours ago |
|
London
|
Internet | 6 hours ago |
|
London
|
Wi-fi | 7 hours ago |
|
London
|
Internet | 8 hours ago |
|
London
|
Wi-fi | 8 hours ago |
|
Southwark
|
Internet | 17 hours ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Kudret (@Kurdeck) reported from Lambeth, EnglandNever experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, EnglandSat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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Joe Maguire (@Jmaguire2) reported from Hackney, England@btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with
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Shane Pender (@silverback1809) reported from Bromley, England@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
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C.N. (@livefr33diehard) reported from Bromley, England@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Aaron (@HouseArrestFM) reported from Camberwell, England@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
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steffan Dutch (@SteffanDutch) reported from Bromley, England@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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Deano (@Deano2301) reported from London, England@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Jared (@gxyred) reported from Lambeth, England@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Ivan Clark (@wobblyclark) reported from Islington, England@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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Robert Montefusco (@bobmontefusco) reported from Bromley, England@btsport Tell Savage he looks like an idiot with that coat !
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Andrew Raffan (@AndRaffan) reported from Eltham, England@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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ParkParadeTrappyOHB (@OhbPark) reported from Brentford, EnglandCould some one look at this **** my team 😢@ManUtd @btsport
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Paton (@MarkPaton84) reported from Lambeth, EnglandFor gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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Gary White (@_gary_white_) reported from Merton, EnglandHi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Kudret (@Kurdeck) reported from Lambeth, EnglandAfter lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Aimee Sherwards (@aimeejedwards) reported@bt_uk Yes still having issues, I think it’s worse if anything.
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red tinted glasses 🌳 (@Tr1ckyTree) reportedReally, really annoyed and upset that my internet connection has been up and down several times today. I'm not sure if it is @bt_uk or their router. Hoping it is a glitch, but worried that it's not. #broadbandWoes #internet
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Jack Holman (@JackHolman578) reported@bt_uk We have recently put a complaint in about it so I will wait and see if it is resolved from that. If not I may try what has been suggested but if not I will heavily recommend to my parents to look elsewhere for a network. Thank you
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Geoff - be 🇬🇧 buy 🇬🇧 (@HorshamGardener) reported@bt_uk hi. My broadband had gone down again. Engineer called the other day and fixed it but since about 4pm its stopped. Please help. Geoff.
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chloe (@chlxecull) reported@bt_uk I think it is terrible you do no offer friend and family discounts
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PelaKuas (@CFedVaz) reported@MichaelBensonn @btsport And Billy *** never did fight either guy.
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Shaun (@actionjaxon666) reported@bt_uk Hmm, I’ve done all that before - and whilst it’s alright for fixing speed issues, it’s not proven a solution to the WAN failures. It’s probably happening far more often than I realise.
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Dan Curtis (@DanCurtis_) reported@BTCare Our outage is a network issue but website says services in our area are fine. Currently without internet until Thursday or until the minihub gets here that doesn’t have Ethernet. How am I suppose to work from home?
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FIRagnar (@FiRagnar) reportedjonathan pearce proving why he only commentates on a couple ligue 1 games, awful talking about VAR #btsport #lyon #footballindex
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Rob 🏴🇧🇷 (@RWT15) reported@bt_uk I have recently changed my BTTV package to be your new @NOWTV entertainment package. I have to say the stability of the platform is shockingly bad. It frequently freezes requiring a hard reset. Such a massive downgrade on my previous BT subscription.