BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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The latest reports from users having issues in Thornton Heath come from postal codes CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Wallington, London, Wembley, Barking, Newham, Ilford, Harlesden, Waltham Forest, Hammersmith, Hackney, City of Westminster, Hounslow, Southwark and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| Wallington |
Total Blackout | |
| London |
Internet | |
| Wembley |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Annmarie
(@AnnieBabes) reported
from
Crayford, England
@CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.
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Tafazzul Miah
(@BabumiahMiah) reported
from
Poplar, England
@btsport your app doesn’t have the option to chrome cast the games, can you fix it please
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Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Tunde Bella
(@MCTundeBella) reported
from
Crayford, England
@SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
**** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!
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Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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Grace Graham MSc
(@Grace_KIS) reported
from
Hackney, England
Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
@btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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Andrew Curtois
(@rexon3) reported
from
Bexleyheath, England
@btsport did you seriously just leave a tennis match at match point!! Absolutely terrible
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Toby Wilkins
(@tjcwilk) reported
@bt_uk internet has gone down twice this weekend. Flashing orange light on home hub. GL51
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Robert CFC
(@AfcRoberto) reported
@NiceGuyKenny @btsport He never says anything insightful, you don't learn anything fron what he says, you've seen it with your own eyes. Can't understand why he seems ever present. Glenn Hoddle is in the stadium and he's 100 times better.
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Marc Bufton
(@marcwwfc1373) reported
@btsport I took out a monthly pass to watch @EmiratesFACup game on Monday evening and then cancelled my renewal day or 2 after and when trying to watch any match now it doesn’t connect or freezes absolute joke u get my money but crap service 25 wat a rip off 😡😡😡
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Emma Lawler
(@EmzyLaw) reported
@ArgosHelpers hi team bought a @bt_uk baby monitor but the full charge doesn’t last the night, can i return? Poor little fella was crying last night and we didn’t hear him as the battery had died!
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Big Ron Knew
(@BigRonKnew) reported
@bt_uk Thanks for replying. I tried that before contacting you and again this morning. Despite successfully entering my account on the website, I still get the login box when trying to watch live sport on the app. It will not then recognise my BT ID & password. I can’t miss 12.00 game.
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Sarcastit©️
(@Sarcastit) reported
@bt_uk I am a mobile, btaodband and landline customer. My mobile is sim only, I tried to upgrade to a package online, ended up on EE site which then didn’t seem to relate to BT but wanted me to open account with EE. No real explanation not clarity on benefits or why?
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CH9
(@Chickenhead_ch9) reported
Steve McManaman is an awful commentator #btsport #BURCHE #chelseaburnley
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Russ Michaels Consulting
(@RussMichaels) reported
so endless broadband issues with @BT, and last week they tried to claim it is because my line cannot do fibre, even though I have had fibre for 10 years, and today they finally admit a serious fault was found and that the last excuse was total bullshit. @btbusinesscare
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Mum-ble
(@Martleymum) reported
@Welshdellb0y @bt_uk are crap! They never show up on time, never deliver! Business side even worse!
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jiberjaber
(@jiberjaber) reported
@bt_uk my broadband is down in CM2 area, SMS the fault at 09:40 when does my Halo1 unlimited mobile data start, should I receive a confirmation SMS for the data?