BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, Southwark, City of Westminster, Croydon, Westminster Abbey, Mitcham, Lambeth, Lewisham, Sutton, Fulham, Carshalton, Purley, Thornton Heath, Wallington, and Coulsdon.

City	Problem Type	Report Time
Wandsworth	Internet	9 hours ago
Southwark	Total Blackout	21 hours ago
Southwark	Internet	2 days ago
City of Westminster	Wi-fi	2 days ago
Croydon	Internet	3 days ago
Croydon	Phone	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Cat Fitzmaurice (@cat_la) reported 13 seconds ago from Bromley, England

  @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

• 
  LPESSN (@LPESSN) reported 13 seconds ago from Camberwell, England

  @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

• 
  Rahel Bailie (@rahelab) reported 23 seconds ago from Camberwell, England

  @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

• 
  JPaulG 🐼 😷 (@JPaulG) reported 34 seconds ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  Kieran Shew (@shoeburger) reported 14 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  DiscoverWatamu (@DiscoverWatamu) reported 14 minutes ago from Wandsworth, England

  @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

• 
  Matty (@Scott9M) reported 15 minutes ago from Wandsworth, England

  @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 18 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  Oliver Boito (@ollieboito) reported 26 minutes ago from Whyteleafe, England

  @bt_uk Still having issues unfortunately

• 
  Robert Montefusco (@bobmontefusco) reported 38 minutes ago from Bromley, England

  @btsport Tell Savage he looks like an idiot with that coat !

• 
  Nat 💕 (@Silcox777) reported 39 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Joe Tyrrell (@JTyrrell_) reported 41 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 47 minutes ago from Lambeth, England

  @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 48 minutes ago from Lambeth, England

  @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

• 
  Glen Oglaza (@glenoglaza1) reported 50 minutes ago from Croydon, England

  What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

• 
  John Mitchell (@prof_j_mitchell) reported 51 minutes ago from Bromley, England

  day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

• 
  Elliott Rawstron (@Elliottrawstron) reported 54 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  Milly Kenny-Ryder (@millykr) reported 55 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  Ingrid Marsh (@IngridMarsh_) reported 56 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  ⚜GOONERLOVER69⚜ (@Goonerlover69) reported 57 minutes ago from Croydon, England

  @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zahid K (@zahidk) reported 4 minutes ago

  @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

• 
  Ralph Hardwick (@HardwickRalph) reported 5 minutes ago

  @bt_uk @BTCare Seems like getting full fibre and a new deal/contract is a bit too difficult to manage correctly. Turning off access many days before the new service is possible.

• 
  John Brett (@JohnB_Rivendell) reported 6 minutes ago

  @btbusinesscare Since the last 2 updates (8.2.6 & 8.2.7) the app doesn’t work properly. Can do some like speed test and service status but it won’t let me access the hub with my admin password to control WiFi, guest access etc. Fault reporting gets stuck and cycles round to the beginning.

• 
  🐕📚 (@jaye_lass) reported 8 minutes ago

  @bt_uk Is there an email address as it is an ongoing issue? I dont want to gave to start at the beginning with online chat each time. I need support for calls and last time I was told to just try using less devices. Your engineer confirmed the issue is external.

• 
  AJ69 (@AmandaJ07927690) reported 9 minutes ago

  @btbusinesscare my 90 year old Mother is still waiting for her landline to be fixed. Fault at exchange. 3 days now she has been without and she's on your priority list. Her lifeline system is also not working because of the Fault with her landline..... When is it going to be on

• 
  Andrew Farrow (@Farrowmagic) reported 11 minutes ago

  @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…

• 
  Julie Bingham (@jcbing) reported 11 minutes ago

  9pm on a Friday night and my internet speed is 24mbps 🙄 it’s honestly never anywhere near what I pay for @bt_uk @BTCare

• 
  Zahid K (@zahidk) reported 11 minutes ago

  @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

• 
  Andrew Farrow (@Farrowmagic) reported 16 minutes ago

  @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…

• 
  JARVIS (@grantjarvis666) reported 19 minutes ago

  @bt_uk you have the worst internet I have ever had. Constant issues and poor speed. Definitely leaving this year!