BT (British Telecom)

BT (British Telecom) Outage Report in Thornton Heath, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Thornton Heath come from postal codes CR7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thornton Heath, Greater London, England 02/26/2026 03:30

February 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Thornton Heath, Croydon, City of London, Hammersmith, Islington, Camden Town, Waltham Forest, Wallington, Wembley, Barking, Newham, Ilford, Harlesden and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomThornton Heath Internet
United KingdomCroydon Wi-fi
United KingdomCity of London Phone
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    @threeredkings No they won’t- @btsport @bt_uk has no issue charging for 24 / 7 WiFi & delivering 16/7 service but offering an upgrade to get a refund when service fails.

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    this is why i dont want potch at United . every season they are close to something they always bottle it under him and always go on a bad run at the wrong time of season. keep ole in charge. if ole gets us top 4 and maybe fa cup keep him @ManUtd @btsport

  • AngelaGiliotti Angela Giliotti (@AngelaGiliotti) reported from Lambeth, England

    @SteveP37 @btsport Steve that’s why I cancelled them. @SkySportsPL are bad enough, but I need my football fix. Never liked @btsport

  • HatcherNick Nick Hatcher (@HatcherNick) reported from Poplar, England

    What a shit fight #FuryNorrad @btsport

  • chelsearust chelsearust (@chelsearust) reported from Croydon, England

    @btsport arm was in front of his body ,goal all day long ,stupid to even discuss it

  • Sheehan1Michael Michael Sheehan (@Sheehan1Michael) reported from Banstead, England

    @peterjarrett3 @mrjakehumphrey @Lionesses @ManCityWomen @btsport Two stupid question if I’m honest. Women get paid less because no1 watches it because it’s shit (hard facts). And to your second question who actually cares

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    @btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again

  • Fatma0593 Fatma (@Fatma0593) reported from Poplar, England

    @GaryLineker @btsport @SpursOfficial @AFCAjax But BT Sport is awful!

  • clueso69 Andy Baird (@clueso69) reported from East Ham, England

    @BTCare - really unhappy with the level of your service. Still waiting for the delivery of my WiFi extenders. This is the second order and still nothing. What’s the point of completing your surveys if nothing is done about it 😡😡😡

  • SpiritofEden Carnaby Rob (@SpiritofEden) reported from Bromley, England

    I'm not a boxing expert but Rod Douglas jnr should never fight again #btsport #alberthall

  • danjlund Dan Lund (@danjlund) reported from Bromley, England

    Sums up @btsport awful pundits when Peter Walton thinks that hit his knee. 🙄 #MCITOT #specsavers

  • woodgnomology paulusthewoodgnome (@woodgnomology) reported from Poplar, England

    @BigBlueDave @bt_uk @btsport @btsportfootball @YouTube Similar speeds, similar problem. Switched router off/on and it's much improved. Albeit, dropping out periodically for a couple of seconds. Only a problem on Smart TV YouTube app. No streaming issues via PC.

  • mikemulvihill1 mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

  • wayneos Wayne Lloyd (@wayneos) reported from Poplar, England

    The biggest problem at United are the Glazers and their puppet Woodward. If they cared as much about the team as they did getting the crest on tractors and mattresses things would be a lot better at @ManUtd #PLtonight @btsport

  • Steveo789 Steveo (@Steveo789) reported from Croydon, England

    @btsportfootball @btsportscore @btsport @premierleague Absolute bullshit Lloris gets in...he’s had a poor season!

  • IANL80s ⚒ ian ⚒ (@IANL80s) reported from Croydon, England

    @btsport getting a bad echo from the background noise with the football on my tv

  • Jaypeeff Jonathan French 🇪🇺 #FBPE (@Jaypeeff) reported from Hammersmith, England

    @btsport **** off with your freezing live stream. I’m trying to watch #BARLFC

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    And on top of that subtitles which cannot remove blocking bottom of the pitch and whoever is typing it is clueless on names of players, new cheese = now chase ffs @btsport this is awful

  • Becsmas Bex Mason (@Becsmas) reported from Crayford, England

    @btsportfootball @btsport this is awful

  • freshtodeath Fresh To Death (@freshtodeath) reported from Hackney, England

    @GaryLineker tell @btsport @btsportfootball to fix their bloody app!! 🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markbob917 Mark Roberts (@markbob917) reported

    @SketchLisa @bt_uk I got power line adapters from BT as the BT tv box is in one room and the router is in another room. Connect the router to one adapter and the box to another and it uses the power cables as a network cable is essence and both are pass through plugs so I don’t lose a socket 👍🏻

  • simeonlee17 simeon lee (@simeonlee17) reported

    @btsport woke crap

  • nickynicolson Nicky Nicolson (@nickynicolson) reported

    @OpenreachHelp @zenxv @bt_uk Also remember that these areas likely have more elderly population, who in emergency situations (severe weather, power out) will have no access to support or call emergency services. The offered 60 min battery backup is derisory. Headlong rush to "upgrade" is likely to cause harm

  • AnnWalk21456111 Ann Walker (@AnnWalk21456111) reported

    @LfcShaunjudge @btsport He should have heard what I was calling the idiot!

  • VCSearch1 JB (@VCSearch1) reported

    @ee Just checking you are not charging me for casting @btsport anymore? It’s a not a service you offer anymore I understand, after trying to log in to the Android app on my tv today for 60 minutes without luck!

  • WorldCup78 JB72 (@WorldCup78) reported

    @LfcShaunjudge @btsport Couldn’t watch the game but listened to the radio and even BBC were saying how different we were with our number 4 in the team. Qu for the prick….if we should be beating these teams without any CBs why has a team never chosen to play a game without them? (any team).

  • MadBambi Miss Eléni-us (@MadBambi) reported

    @bt_uk Well I do yes, but we've had the Openreach Engineer out and he said powerline adaptors would help... And to be fair, they improved it slightly, but not completely solved the issue. He said if that doesn't fix it, nothing else will.

  • danbirtless Dan Birtles 😎 (@danbirtless) reported

    so we start the season on 0 points and worst of all i’ve got BT on and they’re not even showing the game as promised? 😡 a very unhappy customer #gtfc @btsport

  • nickynicolson Nicky Nicolson (@nickynicolson) reported

    @OpenreachHelp @zenxv Its not more reliable for those in parts of the country with poor/non-existent mobile coverage & long duration power cuts: we won't have any phone service when power is out. Suppliers (@bt_uk) won't allow opt-out or delay so its a backward step: reckless disregard for safety

  • georgiekeay Georgina Keay (@georgiekeay) reported

    @btsport really poor coverage of @Official_NCFC on the Vanarama Highlights show. They score 5 goals in their opening match, get a clean sheet and barely a mention! 🙄