BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, Croydon, Southwark, City of Westminster, Beckenham, Mitcham, Catford, and Purley.

City	Problem Type	Report Time
Wandsworth	Total Blackout	1 day ago
Croydon	Internet	2 days ago
Croydon	Internet	2 days ago
Southwark	Wi-fi	2 days ago
Southwark	Internet	3 days ago
City of Westminster	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Rahel Bailie (@rahelab) reported 7 minutes ago from Camberwell, England

  @bt_uk Nope, they fixed my billing problem, thanks.

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 8 minutes ago from Croydon, England

  @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

• 
  Conor Saunders (@conor_saunders) reported 8 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

• 
  James Mariner (@MarinerIndy) reported 16 minutes ago from Camberwell, England

  Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

• 
  LPESSN (@LPESSN) reported 17 minutes ago from Camberwell, England

  @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

• 
  FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported 18 minutes ago from Croydon, England

  @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

• 
  J (@CFCJae_) reported 20 minutes ago from Eltham, England

  Known is a **** pundit. #BTSport

• 
  Ingrid Marsh (@IngridMarsh_) reported 22 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  DiscoverWatamu (@DiscoverWatamu) reported 22 minutes ago from Wandsworth, England

  @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

• 
  Kudret (@Kurdeck) reported 29 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  Ollie Geale (@OllieGeale) reported 32 minutes ago from Camberwell, England

  @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

• 
  Daniel Shade (@shade306) reported 35 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

• 
  Skye Nicolson (@skyebnic) reported 39 minutes ago from Addington, England

  Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈

• 
  Rahel Bailie (@rahelab) reported 39 minutes ago from Camberwell, England

  @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

• 
  Gary White (@_gary_white_) reported 42 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  David Venters (@VentersGaming) reported 43 minutes ago from Croydon, England

  @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

• 
  Jane Lyons (@JaneBLyons) reported 45 minutes ago from Camberwell, England

  Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 48 minutes ago from Lambeth, England

  @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

• 
  kanish official (@kanishofficial) reported 52 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Joe Tyrrell (@JTyrrell_) reported 53 minutes ago from Lambeth, England

  @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  duncan (@mongrelcelt) reported 48 seconds ago

  @TupperwareNFT @bt_uk Problem is both sides claim innocence. But onus is on BT to prove they made the request (community fibre can't prove an absence of something). It'll take an ombudsman to demand evidence from BT, so they've forced my hand. So pathetic for a massive corp to hide behind call centre

• 
  Josh (@_JoshDenham) reported 2 minutes ago

  @bt_uk So the service is down according to the website, but nothing anywhere before logging into my account, or yourselves here, acknowledged that beforehand. When can I expect my access to the broadband to be back?

• 
  Rob (Furbs) Furber who will K.B.O (@Illtydeyes) reported 4 minutes ago

  @bt_uk When oh when are you going to FIX your on line software to tell me what my options are for upgrading my Broadband agreement. You have been saying for a YEAR your options didn't load this time but we're working to fix it? #Shambles

• 
  namecantbebrank (@alreetson) reported 4 minutes ago

  @bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.

• 
  namecantbebrank (@alreetson) reported 5 minutes ago

  @bt_uk She's paying money for this service that she is not getting, do you understand this? That has been ceased without warning of this one line per property policy that was never communicated. What the hell would you do if you encountered similar in your life?

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿🫡 🇬🇧 (@glasgoRFC1872) reported 10 minutes ago

  @bt_uk can’t access my account either by app or website. Called customer services 5/6 times still not working .

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 12 minutes ago

  @bt_uk I’ve already been told there is nothing that can be done. @bt_uk are going to take double payments for the same line for 7 months and have made clear that after 48 years do not want me as a customer when I do find somewhere to live. Seems unnecessary to me.

• 
  Darren Whitehall (@darrenwhitehall) reported 13 minutes ago

  @bt_uk my mother phone line has a fault and it is not working I have brought new phones and this has not changed the issue. I need help as my mum has dementia.

• 
  Jacob People (he/him) 💙 (@JacobPeoplee) reported 14 minutes ago

  Our internet and landline aren't working. I've text in and it said no issue but there clearly is @bt_uk

• 
  Sem Essessi (@SemiEssessi) reported 18 minutes ago

  @bt_uk your customer service has gone right down the drain. your entire automated system is made of options that assume a million things that are not true for me. its just infuriating and you keep wasting my phone credit by failing to do basic back office jobs. call me ffs.