BT (British Telecom) outages and service status in Thornton Heath, England
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Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Thornton Heath, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Apr 18, 12:36 AM GMT+1.
- Internet (70%)
- Total Blackout (10%)
- E-mail (8%)
- Phone (7%)
- Wi-fi (5%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thornton Heath, England
The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, Southwark, City of Westminster, Croydon, Westminster Abbey, Mitcham, Lambeth, Lewisham, Sutton, Fulham, Carshalton, Purley, Thornton Heath, Wallington, and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Internet | 2 hours ago |
|
Southwark
|
Total Blackout | 15 hours ago |
|
Southwark
|
Internet | 2 days ago |
|
City of Westminster
|
Wi-fi | 2 days ago |
|
Croydon
|
Internet | 2 days ago |
|
Croydon
|
Phone | 3 days ago |
Nearby cities with recent reports
5 recent signals
4 recent signals
1 recent signals
1 recent signals
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England@bt_uk can you please help me kick off is in 30 mins
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Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
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Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England@bt_uk live chat customer service Where and how
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Daniel Shade (@shade306) reported from Bromley, EnglandHey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Conor Saunders (@conor_saunders) reported from Wandsworth, EnglandAfter 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
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James Mariner (@MarinerIndy) reported from Camberwell, EnglandJust had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
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Craig McRae (@craig_mcrae) reported from Lambeth, England@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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Joe Tyrrell (@JTyrrell_) reported from Lambeth, England@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England@bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area
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David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
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Lloyd Cook (@mrlloydcook) reported from Lambeth, England@bt_uk my internet has just gone down in SW4, my hub has the orange light
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Phelan Hill MBE (@PhelanHill) reported from Wandsworth, EnglandJust left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.
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Agustin Pesciallo (@agustin) reported from Camberwell, England@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Jeannie Di Bon (@jdibon) reported from Merton, England@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Ollie Geale (@OllieGeale) reported from Camberwell, England@BenGilby1 @btsport He has the worst haircut too.
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kanish official (@kanishofficial) reported from Camberwell, England@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
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Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England@bt_uk is there a outage in se5 internet and landline not working?
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Kara Godfrey (@KaraWillow) reported from Lambeth, England@bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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nigel drew (@nigeldrew486544) reported@btbusinesscare I tried the links you sent for WhatsApp and got absolutely nowhere, BT customer service is absolutely terrible. I can't emphasise how bad your customer service is.
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Stephen Blair (@stevie_blair) reported@bt_uk Can’t get through to anyone that’s the problem
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Zahid K (@zahidk) reported@BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.
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Andy Packer (@Devondeac) reported@btbusinesscare I've been 'reaching out' to BT Business since 28th November (that's OVER FOUR Weeks) and I Still have no Internet. Customer Care has been non existent. I've been passed from dept to dept. Promises to call me back never happen. Star grading 2 out of 10 (and I'm feeling generous)
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Dwain Driver (@TrainDriver1982) reported@bt_uk Can’t believe this. Obvious misdiagnosed as both neighbours and ours routers going down. Now I’ve had an email to say my router is being delivered…. to next door.
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David Banner (@DavidB25778) reported@bt_uk If anyone reads this to research whether or not to use BT for broadband, don't use them. Appalling service from all parts of the business that blames openreach. Terrible service from a terrible company.
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Bill Scott (@BillSco747) reported@KeoghsLaw @bt_uk @WeAreOpenreach BT invited me to take up fibre Broadband. Openreach damaged my property, this happened over a month ago and BT palmed me off to Openreach who palmed me off to Keoghs. None of them take responsibilty I am an OAP with Heart failure please help.
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Sarah-Kimberley (@PlayforthSarah) reported@bt_uk seeing as your saying I do not have an account does that mean I can cancel my direct debt and not make anymore payments for my services? Because it’s not very good trying to access account to make changes and been told no account yet your happy taking £70 a month out bank
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Richard (@iceman500000) reported@btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home
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🌗🌍 MrsC 🌎🌓 (@Mairebc) reported@BTCare @bt_uk @EE tv. I’ve checked all the help questions , I’ve turned off the tv box. No apps are working. Can’t load BBC iplayer etc. So annoying. I don’t want to reboot