BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Islington, Wandsworth, London, Hounslow, Hackney, Hammersmith, Hampstead, City of London, Southwark, Tower Hamlets, Dorking, Bromley, City of Westminster, Greenford and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Swanley |
Internet | |
| Islington |
Phone | |
| Wandsworth |
Phone | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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c2chiropractic
(@c2chiropractic) reported
from
Merton, England
@bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬
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Tom Belger
(@Belger91) reported
from
Wandsworth, England
Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal
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jamesyred
(@jamesyred) reported
from
Redhill, England
@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now
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Jessicaannewoodley
(@JessicaWoodley) reported
from
Hackney, England
@bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!
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Banquet Records
(@BanquetRecords) reported
from
Kingston upon Thames, England
it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb
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Jessicaannewoodley
(@JessicaWoodley) reported
from
Hackney, England
@bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT
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Gustav Pegers
(@Pegers) reported
from
Wandsworth, England
@RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it
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Bex Mason
(@Becsmas) reported
from
Crayford, England
@btsportfootball @btsport this is awful
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Emma Leon
(@emmasleon) reported
from
Lambeth, England
@bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@btsport @WWEUK Awful decision!!!
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Diego Semerene
(@DiegoSemerene) reported
from
Hammersmith, England
Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!
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Katy Johnston
(@katynaomi56) reported
from
Wandsworth, England
@bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!
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Jesse Peacock
(@JessePeacock) reported
from
Lambeth, England
@bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩
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Annie Jenkins
(@theremaybebugs) reported
from
Richmond, England
@bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!
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Keith
(@keithy1317) reported
from
Brentford, England
@UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩
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Russell Kelly
(@westheweasel) reported
from
Islington, England
@wobblyclark @btsport Game was shit too
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Julie
(@EylesJE) reported
from
Camberwell, England
@j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future
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Kriss Baird
(@krissbaird) reported
from
Islington, England
@btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers
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Max Sammarco
(@maxsammarco) reported
from
Lambeth, England
@btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.
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Aaron
(@AAronJoey) reported
from
Camden Town, England
@Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Morrison
(@Teuchter86) reported
@btsport Why is it that you don't follow the picture picture break on the WWE NXT feed and play ads over part of the match. Tempted to jack the app in and go back ton1 week delay on the network
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Chris
(@chrisjburrell) reported
@bt_uk @Ofcom why are the people I am speaking to at BT refusing to give me either contact details or transfer me internally to senior management level personnel when asked? I have an issue that’s is a month old and still unresolved with no date for completion #poorservicebt
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Michelle Carpenter
(@MeeshWUFC) reported
Ugh @bt_uk why can you not provide a decent wifi service. It’s been down for three hours now and I have meetings today!!! #Useless #Excuses #ItsNotMeItsYou
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Robbie Leatherbarrow
(@rwl140172) reported
@btsport can you please fix your clock I think it’s broken and going too slow.
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ash🇧🇩
(@ashcfc_) reported
@bt_uk would help if i could actually have a connection to connect to?
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Neil Mannix
(@IkeagoneKatz) reported
@bt_uk I don't suppose you can provide any WIFI help? Having major issues connecting to BT WIFI
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Matt&Jules Allen
(@MattAll82111727) reported
@bt_uk is BT broadband down in the Retford Nottinghamshire area?
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Haggisdave 🏴
(@haggisdave) reported
@bt_uk My Internet keeps dropping out, early last year I was put on Halo new hub was supposed to come out never came, could not be arsed chasing it up looks like I am not the only one.
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Danielle Altink
(@danialtink) reported
from
Camberwell, England
@bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh
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tam miner
(@tammasaurusrex) reported
@bt_uk I have BT and my internet is unstable almost constantly. Makes wfh really hard. :/