BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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The latest reports from users having issues in Thornton Heath come from postal codes CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, London, Waltham Forest, Croydon, Wallington, Wembley, Barking, Newham, Ilford, Harlesden, Hammersmith, Hackney, City of Westminster, Hounslow and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| Waltham Forest |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it
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Bill Banks
(@bill_banksy) reported
from
Bromley, England
@btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
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Martín Pane 🐦
(@martinTayx) reported
from
Camden Town, England
@Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈
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Dan Gregory
(@dangregorybfc) reported
from
Bromley, England
@bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports
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Ray Rajani
(@ManUtd_BITW) reported
from
City of London, England
@truesricosta @Ossyref @StephMcMahon @WWEUniverse @btsport @btsportwwe @WWE @WWENetwork Sorry i misread this all - i thought the question said live on tv (misread the wwe network bit) and I agree with the last tweet. If anything i wish raw and sd could be on the wwe network quicker (but again tv license issues prevent this)
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.
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J
(@CFCJae_) reported
from
Bromley, England
Was getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
@bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’
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Sab
(@28Zizou) reported
from
Merton, England
@virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.
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lisah1974
(@harberlisalfc) reported
from
Hackney, England
@bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way
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Brian Hutchinson
(@bhutch41) reported
from
Lambeth, England
@bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!
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Johnny Murnane
(@Johnny_Murnane_) reported
from
Islington, England
@bt_uk Working now thanks. App on phone, first time customer.
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Tom Maurice
(@TDMaurice) reported
from
Wandsworth, England
Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout
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Matt Ridsdale
(@MPRidsdale) reported
from
Islington, England
@bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.
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Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!
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John Mitchell
(@prof_j_mitchell) reported
from
Camden Town, England
@bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Trueman
(@DadGamerOne) reported
@bt_uk good evening - quick question I have full fibre 900 with Halo 3 but one problem with the service you are charging for! Mini-hubs are not capable of reproducing that speed so 90% of my house is running at 250 as are my wireless devices - DM please
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Nigel Allen
(@IamNigelAllen) reported
Been trying for DAYS to cancel @bt_uk service... but after 1 HOUR waiting each call, NO ANSWER. This is why I want to leave! What do I have to do? Cancel my DD and explain to a court BT's failings when they try to sue me? #poorcustomerservice cc @Ofcom
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Amit Yadav
(@amityadav0205) reported
@bt_uk My internet is not working and is not letting me do my work. Biggest problem while doing WFH.
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Joe Stanley
(@tuffntender) reported
@bt_uk - been on hold for 58 mins now, why is your customer service so poor?
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Graham Palmer 🐺🇺🇦
(@gjp12775) reported
@LeeMcWolf Ffs, can't get it. @btsportfootball @btsport this is crap. I pay for BT Sport and not having BT Sport 5 is short-changing!! #wwfc
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SiZe Records UK
(@SiZeUK) reported
@btsport app not working abroad is a bit of a shitter. #LFC #lfcnufc
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Sharon jones
(@swynjones26) reported
@bt_uk I've been calling all day to cancel contract but you're too busy! No other way of cancelling so is this your way of keeping customers?! 😡
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Arsenal98
(@04undefeatedAFC) reported
Who is this woman on @btsport 4 she's absolutely terrible she's no idea what's she's talking about she's making gabby agbonlahor look sound peak Andy gray
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Yorknumber9
(@YORKnumber9) reported
@VancityReynolds @Vanarama @btsport I can't see why streaming games to overseas country's is going to be a major problem. It won't effect attendances at the games as long as its not being live streamed in uk.
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Chris Winter
(@winterchris2010) reported
@bt_uk Absolutely fuming at your terrible service BT! Joke of an organisation.....all I want to do is leave! You can't even keep a bloody phone call connected let alone my broadband! I've been on the phine to you for an hour and a half and you cut me off!AAAAARRRRGGGGHH!