BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hampstead, London, Islington, Hounslow, Hackney, City of London, Southwark, Tower Hamlets, Dorking, Bromley, City of Westminster, Greenford, Croydon, Orpington and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Total Blackout | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Islington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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Ridley Road Resident
(@RidleyRoad174E8) reported
from
Hackney, England
@ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Foss
(@fackjossey) reported
from
Lambeth, England
Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻
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simon colvin
(@Simon_Colvin) reported
from
Islington, England
@bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@BenGilby1 @btsport He has the worst haircut too.
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Kara Godfrey
(@KaraWillow) reported
from
Lambeth, England
@bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
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Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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Carole-Anne 💙
(@caroleanne327) reported
from
Crayford, England
Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine
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Lesley Thompson
(@lesleythom) reported
from
Hackney, England
@btsport has the worst commentators, uninformed drivel
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Judith
(@Judiky) reported
from
Brentford, England
@bt_uk guys, no internet in NW105AH all day. Any help?
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Will Ashley
(@willjashley) reported
from
Camberwell, England
@bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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WankersCramp 🔞
(@CrampCramp69) reported
@bt_uk I suddenly became 9% less likely to join your network. Funny, I wonder what could have caused that?
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Liam
(@LiamFin20772558) reported
@bt_uk appalling customer service this evening. Been on call for 54 minutes and counting. Cancelled services before Xmas. Still being charged and receiving emails about active account. Tried to sort over the phone. Operative put me on hold half an hour ago. Answers?!
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Mike Lowe 👀
(@mikelowe916) reported
@skipptg @bt_uk When we transferred to sky they advised we cancel the direct debit to BT once the first bill was issued by them. All has been well since that day.
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scott
(@1978scotty) reported
@bt_uk New Broadband customer and no connection. Been advised that we will be updated next Monday, that will be our 8th day with you. Making WFH a real struggle.
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Aphonic
(@aphonic) reported
@bt_uk A contract that prevents us from leaving you, but doesn’t guarantee pricing stability? So basically it’s a hostage contract that gives the consumer 0 rights while protecting the monopoly conglomerate ? Why should I have a contract at all then? @OFTgov is this right?
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Craig Brown
(@CraigBr07236844) reported
@bt_uk = order shambles!?! I only wanted to get back on contract with the same service. 2 weeks and 9 orders later it’s still a ****-up. Literally no words to describe!!!!
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Julie Draper
(@julie_adidem) reported
@jamclarkey But @jamclarkey there is no good deal for a service that simply doesn’t work. They promised me the cancellations team. I used to work for @bt_uk years ago and we had to deliver a good service. They don’t seem to have that ethos anymore.
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Jordy 🦇
(@funeralballx) reported
So @bt_uk are planning on rising prices and get they cannot give us a consistent service? Can’t wait to leave in July.
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Julie Draper
(@julie_adidem) reported
He then transferred me back to faults to someone who also promised early termination of the contract. He put me on hold to get through to the correct team and then cut me off after five minute. @bt_uk this is disgusting. I want this contract cancelled but no one will help.
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ersky
(@TheErsky) reported
@bt_uk awful service + price rise, guess what im doing ?