BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, Southwark, Croydon, City of Westminster, Purley, Morden, Beckenham, Carshalton, and Coulsdon.

City	Problem Type	Report Time
Wandsworth	Phone	2 days ago
Southwark	Internet	2 days ago
Croydon	Internet	3 days ago
Croydon	Internet	4 days ago
Southwark	Wi-fi	4 days ago
Croydon	Total Blackout	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 1 minute ago from Camberwell, England

  @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

• 
  Glen Oglaza (@glenoglaza1) reported 6 minutes ago from Croydon, England

  What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

• 
  Ollie Geale (@OllieGeale) reported 9 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

• 
  Martin (@martin466004) reported 14 minutes ago from Bromley, England

  @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

• 
  Danielle Altink (@danialtink) reported 24 minutes ago from Camberwell, England

  @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

• 
  Kudret (@Kurdeck) reported 24 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  Rahel Bailie (@rahelab) reported 26 minutes ago from Camberwell, England

  @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

• 
  Elliott Rawstron (@Elliottrawstron) reported 26 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  Loft4Words (@Loft4W) reported 27 minutes ago from Camberwell, England

  @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

• 
  David Venters (@VentersGaming) reported 35 minutes ago from Croydon, England

  @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

• 
  Jane Tippett (@Janietip) reported 38 minutes ago from Camberwell, England

  @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

• 
  Kara Godfrey (@KaraWillow) reported 42 minutes ago from Lambeth, England

  @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

• 
  Paton (@MarkPaton84) reported 43 minutes ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  Kieran Shew (@shoeburger) reported 44 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported 45 minutes ago from Croydon, England

  @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

• 
  Nat 💕 (@Silcox777) reported 45 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Milly Kenny-Ryder (@millykr) reported 48 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 50 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  Daniel Fellows (@danfellows) reported 55 minutes ago from Camberwell, England

  Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

• 
  Steve (@stevetom110) reported 57 minutes ago from Eltham, England

  @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💫Adam👀 (@The_Change_666) reported 3 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk

• 
  Chris Pugh (@chpugh1) reported 4 minutes ago

  @bt_uk I’m having issues logging in to my BT emails, is there a fault

• 
  grace hooper (@messalinahooper) reported 5 minutes ago

  So very disappointed with the lack of Internet with the new service @bt_uk 😞 😕 😒

• 
  Alison 🇬🇧🇬🇧🇬🇧 (@alitaymack) reported 6 minutes ago

  @bt_uk And I am ready to slit my wrists!!! Out tv box is not working so we have no TV since this afternoon

• 
  jack250213 (@e4290936) reported 8 minutes ago

  @bt_uk BT took it upon itself to close the official complaint. (My comment)

• 
  Brian McLachlan (@Brian_McLachlan) reported 9 minutes ago

  @bt_uk I called the number and it said service restricted as bill needed paid. It’s been paid.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported 11 minutes ago

  @bt_uk I’m having an issue retrieving my emails is there something wrong on your end?

• 
  TINA MOORE (@Sassytrip88) reported 13 minutes ago

  @Catheehello @bt_uk Same very annoying problem and really slow internet that keeps cutting out So much for quicker connection

• 
  Gavin 277 (@gavin277) reported 17 minutes ago

  @bt_uk Is there a fault on your network in the LE17 area as there is no broadband

• 
  mouse (@HooverMouse) reported 17 minutes ago

  Come on @bt_uk Fix your email login. Happens to so many people, so often.