BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Wandsworth, Croydon, Catford, Purley, City of Westminster, Thornton Heath, West Wickham, Morden, Beckenham, and Carshalton.

City	Problem Type	Report Time
Southwark	Internet	12 hours ago
Wandsworth	Phone	1 day ago
Croydon	Wi-fi	1 day ago
Southwark	Total Blackout	2 days ago
Southwark	Internet	2 days ago
Croydon	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Ingrid Lopez Cardona (@ilopezcard) reported 5 minutes ago from Lambeth, England

  @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

• 
  Scarebear (@Scare158Steve) reported 6 minutes ago from Wandsworth, England

  @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

• 
  Steve (@stevetom110) reported 10 minutes ago from Eltham, England

  @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

• 
  Elliott Rawstron (@Elliottrawstron) reported 11 minutes ago from Wandsworth, England

  @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

• 
  Mark O'Callaghan (@EventOCallaghan) reported 15 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  Glen Oglaza (@glenoglaza1) reported 18 minutes ago from Croydon, England

  What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

• 
  FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported 22 minutes ago from Croydon, England

  @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

• 
  Conor Saunders (@conor_saunders) reported 27 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

• 
  Jane Tippett (@Janietip) reported 27 minutes ago from Camberwell, England

  @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

• 
  Kudret (@Kurdeck) reported 27 minutes ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  JorG (@spanishgeo) reported 28 minutes ago from Merton, England

  @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

• 
  John Mitchell (@prof_j_mitchell) reported 29 minutes ago from Bromley, England

  MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

• 
  Rahel Bailie (@rahelab) reported 33 minutes ago from Camberwell, England

  @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

• 
  Gayle (@GByford75) reported 36 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  steffan Dutch (@SteffanDutch) reported 36 minutes ago from Bromley, England

  @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

• 
  John Mitchell (@prof_j_mitchell) reported 38 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 39 minutes ago from Croydon, England

  @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

• 
  James (@jimflit) reported 40 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  Rahel Bailie (@rahelab) reported 57 minutes ago from Camberwell, England

  @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

• 
  Andy Gaffey (@andy_gaffey) reported 59 minutes ago from Lambeth, England

  @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JamesWebb (@WebbyJamesHere) reported 9 minutes ago

  @bt_uk can you fix your website so people can actually log in! Put details in, get texted a code, put code in, go to look at acc & get taken back to password page… round & round 🔁 🙄 If you want people to pay their bills it’s quite useful to let them see their acc 🤨

• 
  Tom Tolkien (@tomtolkien) reported 11 minutes ago

  @bt_uk Why don’t you just fix your website?

• 
  Justine Clement (@JustClembo) reported 12 minutes ago

  @bt_uk what an absolute disgrace of a service you’ve ‘given’ my 84yr old parents moving house from Wales to Selsey. It has been the single most stressful part of moving home & still not resolved. Between you & @EE you’ve stressed them to the hilt & they’ll be 4wks no internet

• 
  Chiara (@Mhairiang26) reported 13 minutes ago

  @JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero

• 
  david bootle (@dbootsy) reported 14 minutes ago

  @bt_uk I was due a call back yesterday they never got back to me. Can you ensure somebody gives me a call back today? Please? DM me if easier.

• 
  Alan Swanson (@Haggisguy) reported 17 minutes ago

  @bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.

• 
  Digger (@JohnKaysCanoe) reported 17 minutes ago

  @bt_uk is there a reason why my broadband goes down at 02:15 every single night without fail?

• 
  MartinⓂ VOTE FOR CHANGE (@smeemartin) reported 20 minutes ago

  Day 364 with no broadband , @bt_uk still can’t be arsed to provide any actual service, just what passes for customer service these days, a useless AI pathetic response.

• 
  Mini67!x (@jellywellys99) reported 22 minutes ago

  @bt_uk @bt_uk can someone help me turn off two factor authentication please

• 
  Restore Britain Moray (@theFMofficer) reported 24 minutes ago

  @bt_uk Hi BT. I'm eligible for BT Home Essentials, but I'm not a BT or EE customer. I need to apply online as I can't use the phone due to a disability. I can't find an online application for new customers. Could you point me in the right direction? Thanks. @Ofcom