BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Mitcham, London, Islington, Southwark, Hammersmith, Sutton, Croydon, Dorking, Hounslow, Hampstead, Newham, Fulham, Paddington and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Mitcham |
Wi-fi | |
| London |
||
| City of Westminster |
Internet | |
| City of Westminster |
Internet | |
| Islington |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Diana Nye
(@DianaNye) reported
from
Paddington, England
@bt_uk 😂 the website page is down
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Jane Lyons
(@JaneBLyons) reported
from
Camberwell, England
Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please
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Al Sarpong
(@albsar1970) reported
from
Lambeth, England
The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
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Edward berry
(@eddibfit87) reported
from
Hammersmith, England
@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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LPESSN
(@LPESSN) reported
from
Camberwell, England
@ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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RAZZÆ
(@RAZMIKSARGSYAN) reported
from
Stratford, England
@btsport can the support team please message me
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ian Burgin
(@ipowell1) reported
from
Camden Town, England
@bt_uk Never seen this woman but damn she is fine.!
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Eduardo Kerr–Oliveira
(@eodsgn) reported
from
Hackney, England
@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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James Drury
(@jamesd_27) reported
from
Islington, England
@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
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Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Steve
(@stevetom110) reported
from
Eltham, England
@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
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❣HANDCUFFED❣
(@Goonerlover69) reported
from
Croydon, England
@bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔
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FranCfc🏴🇨🇦
(@chelseafran) reported
from
Croydon, England
@bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Russ Michaels Consulting
(@RussMichaels) reported
@btbusinesscare What about when your connection goes down after 5pm or you work nights? On your website is says the phone number is 24/7 but this is not true. Every time I call it in the evening it says you are closed.
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#DocMartin
(@GoMcMahon) reported
@virginmedia Go on now tweet your last Annual report, show us the profits you've made and how much the board and CEO are paid. UK broadband services are amongst the worst in the modern world, and the highest priced. VM & @Bt_UK have dragged their arses for decades whilst the world moved on.
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Martin Jones
(@martinjones1010) reported
@bt_uk My Goodness, good to see I’m not the only one suffering an appalling service! No broadband for a week, BT have booked an Open Reach engineer for next Monday but they are not sure if he be will the right engineer. No connection for a week, two businesses dependent on connection!
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Ann Palmer
(@AnniePShoreham) reported
@bt_uk my 93 year old father’s phone line is down and apparently nobody can come out until Tuesday. He lives alone, 30 miles from family and we’re especially concerned that his alertline alarm isn’t working now. Is there anything you can do to prioritise this please?
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John
(@JohnJsestuary) reported
@bt_uk No BT do not provide a good service and the wi fi is slow so always read their small print
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Junior Uzzy
(@Junior_Uzzy) reported
@BTCare - Poor BigBash loss of coverage today’s game 😡😡 @btsport @BTCare - You should compensate #BBL10
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Cherry 🥀
(@EuphoricTrashh) reported
@bt_uk Yep still a problem. Cant be sorted since it's the actual price of the package online :) cheaper on different providers.
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Lisa Farley
(@LisaFar34706367) reported
@bt_uk Hilarious advert; ours cut out today. 3 children and husband all needing it to work. How will you be paying each of them the £100? It wasn’t just us - several streets. Do you care?
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Loraine Davies
(@LoraineDavies) reported
@bt_uk I am tired of endlessly raising complaints about the broadband service we are receiving. The signal drops at least twice a day and always at approx 22:00. Will you PLEASE get this fixed IMMEDIATELY. This has been going on for MONTHS! I understand East Anglian service is...
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tony
(@TonyCarty7) reported
@bt_uk I've got stuff to do can you help??