BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Southwark, Wandsworth, Purley, City of Westminster, Beckenham, Mitcham, and Catford.

City	Problem Type	Report Time
Croydon	Internet	36 minutes ago
Southwark	Internet	14 hours ago
Croydon	E-mail	21 hours ago
Wandsworth	Internet	1 day ago
Purley	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Agustin Pesciallo (@agustin) reported 21 seconds ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Adama Traores not that hench pal (@adama_not) reported 3 minutes ago from Wandsworth, England

  @bt_uk can you please help me kick off is in 30 mins

• 
  Jane Lyons (@JaneBLyons) reported 8 minutes ago from Camberwell, England

  Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

• 
  Rahel Bailie (@rahelab) reported 11 minutes ago from Camberwell, England

  @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

• 
  AdamCpfc180🎯🦅 (@AdamCpfc180) reported 11 minutes ago from Whyteleafe, England

  @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

• 
  Shane Pender (@silverback1809) reported 13 minutes ago from Bromley, England

  @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

• 
  Lonely-planet-girl (@excellenceinLDN) reported 15 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  David Venters (@VentersGaming) reported 17 minutes ago from Croydon, England

  really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

• 
  Robert Montefusco (@bobmontefusco) reported 17 minutes ago from Bromley, England

  @btsport Tell Savage he looks like an idiot with that coat !

• 
  Oliver Boito (@ollieboito) reported 20 minutes ago from Whyteleafe, England

  @bt_uk Still having issues unfortunately

• 
  Shermin A Ali (@SherminAaliYoga) reported 21 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 23 minutes ago from Croydon, England

  @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

• 
  Gavin McLelland (@gmac7000) reported 27 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  J (@CFCJae_) reported 27 minutes ago from Eltham, England

  Keown is a **** pundit. #BTSport

• 
  Kudret (@Kurdeck) reported 30 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  Andrew Raffan (@AndRaffan) reported 32 minutes ago from Eltham, England

  @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

• 
  Gayle (@GByford75) reported 33 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  sarvar mojgani (@gains_guru) reported 47 minutes ago from Bromley, England

  @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

• 
  Al Sarpong (@albsar1970) reported 48 minutes ago from Lambeth, England

  The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

• 
  Ollie Geale (@OllieGeale) reported 52 minutes ago from Camberwell, England

  @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  namecantbebrank (@alreetson) reported 7 minutes ago

  @bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 8 minutes ago

  @bt_uk That was message to me whilst I’m at work. I really could do with some help for her. I can supply you all the information you need, but obviously I don’t wanna do it on a public forum. Thank you so much for reaching out to me.

• 
  👀 (@StefanFerrol) reported 9 minutes ago

  @_mowgli73 @bt_uk Mines down too and I’m very much in contract

• 
  Sem Essessi (@SemiEssessi) reported 10 minutes ago

  @bt_uk your CEO is a ******. he should be checking that customer service works at least once a week himself personally to stay on top of it. its easily fixed. he needs firing asap. gross negligence and probably misconduct for leading it here

• 
  Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reported 11 minutes ago

  @riprap1 Haha! The worst thing was you can no longer talk to anyone @bt_uk How they expect you to log on with no internet….Had to use my phone as a hotspot! Remember the good old days of it’s good to talk!

• 
  carito brigante (@teddypomp) reported 11 minutes ago

  @btbusinesscare your customer care takes some beating I tell you I’d even say Evris customer care and delivery services is better than yours Absolutely appalling And as for your rude staff on the blower What a Wally he is

• 
  BostonRabbit🇬🇧🇪🇺🇺🇦 (@Boston_Rabbit) reported 13 minutes ago

  So @bt_uk how long should a vulnerable elderly man (92) living alone wait for an engineer to fix his landline? Told one would be round yesterday as an urgent case. But as yet phone still out of order.

• 
  patrick mcgill (@_mowgli73) reported 14 minutes ago

  @bt_uk wifi is dropping to ridiculously slow levels ( 2.4mbps). Contract has just run out....coincidence? Tried to do an online check and your online service is down. Shocking

• 
  GerryC🏇🏾 (@Epsom1780) reported 15 minutes ago

  @bt_uk please, please when will Openreach fix the cable damage that has affected residents in Grange Estate, Church Crookham! We’ve had no landline or internet for a week now! Residents are phoning their suppliers, but are having no updates! This is getting beyond silly!!!!

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 22 minutes ago

  @bt_uk She has tried that. She has been pulled from Pillar to post. It’s really not on the way she’s been dealt with and my heart goes out to her cause I’m at work and there’s nothing I can do except hear her sobbing down the phone.. getting her to ring the team directly is a waste