BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Southwark, City of Westminster, Purley, Morden, Wandsworth, Coulsdon, and Westminster Abbey.

City	Problem Type	Report Time
Croydon	Internet	2 days ago
Croydon	Phone	2 days ago
Southwark	Wi-fi	2 days ago
City of Westminster	E-mail	3 days ago
Purley	Internet	3 days ago
Southwark	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  Foss (@fackjossey) reported 7 seconds ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

• 
  JorG (@spanishgeo) reported 33 seconds ago from Merton, England

  @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

• 
  Kurtis Simon (@kurtistime1985) reported 1 minute ago from Camberwell, England

  @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

• 
  Ollie Geale (@OllieGeale) reported 2 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

• 
  DiscoverWatamu (@DiscoverWatamu) reported 18 minutes ago from Wandsworth, England

  @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

• 
  Rahel Bailie (@rahelab) reported 22 minutes ago from Camberwell, England

  @bt_uk Nope, they fixed my billing problem, thanks.

• 
  Scarebear (@Scare158Steve) reported 24 minutes ago from Wandsworth, England

  @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

• 
  David Venters (@VentersGaming) reported 24 minutes ago from Croydon, England

  really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

• 
  Craig McRae (@craig_mcrae) reported 26 minutes ago from Lambeth, England

  @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

• 
  JPaulG 🐼 😷 (@JPaulG) reported 29 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  Kudret (@Kurdeck) reported 34 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 43 minutes ago from Lambeth, England

  @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

• 
  Rahel Bailie (@rahelab) reported 43 minutes ago from Camberwell, England

  @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

• 
  Allen_lovemymind (@EpsomMental) reported 47 minutes ago from Croydon, England

  I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

• 
  sarvar mojgani (@gains_guru) reported 47 minutes ago from Bromley, England

  @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

• 
  GurunG PankaJ (@Godavarian193) reported 49 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 53 minutes ago from Croydon, England

  @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 56 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  Anouska Leon (@AnouskaLeon) reported 57 minutes ago from Merton, England

  @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

• 
  Matty (@Scott9M) reported 60 minutes ago from Wandsworth, England

  @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dean Gray (@iamdg755) reported 7 minutes ago

  @bt_uk I’ve spoken to seven different people, another one isn’t going to do much good. Your customer service is awful.

• 
  Paul stagg (@Staggly) reported 7 minutes ago

  @bt_uk @stokeygurl it’s a massive issue they’ve caused know all about - i can’t see bills or sort my wifi out or even renew a contract - so i’m leaving as they have been rude and unhelpful

• 
  SeanMynyddLlangynidr 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇮🇪 🇵🇸 (@SeanLlangynidr) reported 8 minutes ago

  @bt_uk I must have spoken to at least a dozen guides over six weeks, spent well over 20 hours of my time listening to lie after lie after lie, and crap muzak. Being told that I have informed BT that problem has been fixed three times is sickening. I've got absolutely nowhere. I'm done.

• 
  Amy Lou (@Lashes_N_Ink) reported 9 minutes ago

  @bt_uk She doesn’t have an account with you. She was going to be a new customer. Seen as you didn’t come to install on the day agreed, and the installation didn’t take place. Surely there’s no chance of her being billed?

• 
  Ed Walsh (@Farmerwalsh) reported 10 minutes ago

  Contact up for renewal in September. It will not be @bt_uk Poor workmanship and poor service

• 
  ralphaverbuch (@ralphaverbuch) reported 14 minutes ago

  @bt_uk login to account but can't see any details on anything anymore? Something is broken. Who do we talk to to sort this?

• 
  Sian (@SianElin_PT73) reported 17 minutes ago

  @bt_uk Did you read my message correctly? I do not have signal to call!

• 
  Philip Aggrey (@Felipe_Grey95) reported 18 minutes ago

  Hello @bt_uk and @skyuk your service really sucks. Why is it taking 30 mins to download ‘Prisoner’ when I have Halo 3 that I am paying loads of money for each month? You are pathetic 😡😡😡🤬🤬🤬

• 
  RaeRubyRae (@RaeRubyRaeK) reported 23 minutes ago

  @bt_uk Now I can’t log into the website either without giving you my mobile number? What about someone who doesn’t have a mobile number? You’re actively discriminating against people who might not be fully digital. @Ofcom stop allowing BT to pull this crap!

• 
  Vicky Johnson (@VicJohnson04) reported 26 minutes ago

  @skytv £39.95 to send me a new box and I have to install it myself! when I’m already with you! Daylight bloody robbery @bt_uk I think you’ve got yourself a new customer!!!!