BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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The latest reports from users having issues in Thornton Heath come from postal codes CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Newham, London, Hackney, Croydon, Hounslow, Epsom, Wandsworth, Islington, City of London, Poplar, Northolt, Greater London, Southwark, Thornton Heath and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Wi-fi | |
| London |
Wi-fi | |
| Hackney |
Total Blackout | |
| Hackney |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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steve platt
(@plattste) reported
from
Ilford, England
@BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
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The General
(@kaejlaab) reported
from
Islington, England
@BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Joe Boyd
(@realJoeBoyd) reported
from
Islington, England
@btsport I wonder what the fix is?
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Scofield
(@AbzManfredo) reported
from
Kensington, England
@bt_uk my internet is down need help asap
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.
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darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!
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Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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Danny James
(@1DJHatch) reported
from
Stratford, England
@England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!
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Heather Jenkinson
(@heatherdesign) reported
from
Islington, England
@bt_uk hello—is BT Wifi down in the EC1 area?
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CpfcRyan
(@Rpriv77) reported
from
Hackney, England
@OleleSalvador @btsport @CBSSports Down bad
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Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mr R - RQT (MCCT)
(@NqtThe) reported
@bt_uk Jules, I have fibre to the premises at almost 300mbs and yet cannot maintain a reliable bandwidth in order to teach from home. An engineer of yours has been incredibly helpful with sending equipment to manage the issue but it has not improved. #teacherontheedge
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Ian Marsden
(@charlie_croaker) reported
be very cautious if you're thinking of switching to @bt_uk for broadband! Been without broadband for nearly 2 weeks now purely down to the mismanagement of the switching process and still can't give a date for connection.
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Angela Harkness
(@Angela_Harkness) reported
.@btsport It is really poor practise that I have to sit on a phone for 15mins to cancel my subscription. Why can't I do it online?
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Kirsty Nunn
(@kirstyrosenunn) reported
Forever frustrated by the awful connection provided by @bt_uk, I’m sat right next to my router and still can’t get a strong enough connection for a zoom call without it cutting out every five seconds 😢
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Bored Barney
(@bored_barney) reported
How have @bt_uk been having issues for four days straight and not managed to fix it. Are you even trying 😔😔😔 Lagged out during stream, sorry y'all
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Robert Smith
(@grandadbike28) reported
@bt_uk Believe me, I’ve done all that. Now assured service will be live by Midnight Monday !! One day to switch off and 5 days to switch on. Crazy, and all BT’s fault. No point in talking to anyone else, as ‘the system’ won’t allow any quicker action.
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Steve Bone
(@stevebone1) reported
@bt_uk Hi BT - just sent you a DM and got an automatic reply which doesn't really help. Does this mean I won't get an actual reply on there?
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CharlotteRoberts
(@Charl_Roberts94) reported
@bt_uk can you tell me what 'stuck in the system' means? I've had no WiFi for 3 days now and engineers don't turn up when arranged! your CS tell me my fault is stuck in the system meaning they can't book another engineer and basically can't help at all. How am I supposed to work?
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Paul Coster
(@costerlotta) reported
@bt_uk Hi I have spent the past 2 hours trying to log a fault for my mum in law who has dementia, you keep asking for her password but she doesn’t know it, I spent 45 mins on hold only to be spoken to by someone who was rude beyond words. How can I get a meaningful response from you?
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Lynne H
(@hibsnibs) reported
@bt_uk you never visit.. you never write... you never call... not even a DM. Why would I trust my communications with a company that doesn't communicate? @SkyUK @virginmedia timescale & best price for superfast broadband in #Holnfirth please?