BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Southwark, Hackney, City of London, Westerham, London, Kingston upon Thames, Ilford, Paddington, Islington, City of Westminster, Perivale, Ealing, Wembley and Teddington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Southwark |
Wi-fi | |
| Hackney |
Total Blackout | |
| City of London |
Internet | |
| Westerham |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@btsport @WWEUK Awful decision!!!
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Banquet Records
(@BanquetRecords) reported
from
Kingston upon Thames, England
it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb
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Diego Semerene
(@DiegoSemerene) reported
from
Hammersmith, England
Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!
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Aaron
(@AAronJoey) reported
from
Camden Town, England
@Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors
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Russell Kelly
(@westheweasel) reported
from
Islington, England
@wobblyclark @btsport Game was shit too
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Jessicaannewoodley
(@JessicaWoodley) reported
from
Hackney, England
@bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!
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Jessicaannewoodley
(@JessicaWoodley) reported
from
Hackney, England
@bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT
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Annie Jenkins
(@theremaybebugs) reported
from
Richmond, England
@bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!
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Julie
(@EylesJE) reported
from
Camberwell, England
@j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future
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jamesyred
(@jamesyred) reported
from
Redhill, England
@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now
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Keith
(@keithy1317) reported
from
Brentford, England
@UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩
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Tom Belger
(@Belger91) reported
from
Wandsworth, England
Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal
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Jesse Peacock
(@JessePeacock) reported
from
Lambeth, England
@bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩
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Emma Leon
(@emmasleon) reported
from
Lambeth, England
@bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude
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Max Sammarco
(@maxsammarco) reported
from
Lambeth, England
@btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.
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Gustav Pegers
(@Pegers) reported
from
Wandsworth, England
@RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it
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Bex Mason
(@Becsmas) reported
from
Crayford, England
@btsportfootball @btsport this is awful
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Kriss Baird
(@krissbaird) reported
from
Islington, England
@btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers
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Katy Johnston
(@katynaomi56) reported
from
Wandsworth, England
@bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!
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c2chiropractic
(@c2chiropractic) reported
from
Merton, England
@bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Maddy
(@Xihha) reported
@JustEatUK @lynseyhipgrave1 @btsport That's about how shocked I was when I found out that despite customer services confirming my order was not delivered you are refusing to send a replacement order or refund me so I can reorder
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The Jungle Book
(@GuiltyasFeral) reported
My internet has been so awful since I swapped back to @bt_uk. Could not regret swapping back more
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Rajib uddin
(@Dadonraj) reported
@btbusinesscare can you get bt corporate to contact me, been trying to get response for over 3 week now trying to upgrade my internet. Spoke to your guys twice today been give wrong number and a email that does not exist. Internet at my site is 3mb download and 0.1 upload. Fix it
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Matthew Langmead
(@ILoveAimeewa) reported
@bt_uk Hi there - are there any known faults on the network in my area - CM16? I have FTTP and my modem has all the correct lights but my router has just a constant orange light suggesting no connection.
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Mandl
(@Mandl_TV) reported
@GuiltyasFeral @bt_uk Hey, at least you don't have a 2 week questing period to re-sw... wait, nevermind, it's BT, have fun with the 2 month customer service calls.
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Wayne Evans
(@wayne23evans) reported
@bt_uk My WiFi Was Working Perfect, That's Until you've Had Workmen Putting in Bt fibre optic. My Son's play Xbox They've Said They Keep Lagging.i get the same Problem With My Firestick. Your WiFi Has Gone Piss Poor
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Rachel
(@westcountrybird) reported
@bt_uk @bt_uk Your colleague Emmett has all the details, Sharon. I’m incredibly disheartened & disappointed with the service that we have received. The engineer is apparently stating that they came to the house at 0930. I can assure you they didn’t.
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Sarah Smith
(@shartbar) reported
@bt_uk Absolutely appalling service. My 84yr old father in law who lives alone with no other means of contact has been with out a phone for OVER 30 DAYS!! Nobody in your organisation seems to be escalating the issue. Do I need to go to the press? It is unacceptable.
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karen colborn
(@karencolborn1) reported
@bt_uk serious problems in Northern Ireland my elderly father is still without phone or Internet after 4 days. NEED URGENT UPDATE WEBSITE USELESS
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Annabelle Wood
(@AnnabelleWood) reported
@bt_uk hi BT, not sure who to contact about our BT baby monitor which is losing connection to the camera most times it is used at least once, requiring a reset on the camera itself. Is this a known issue and can I do anything to prevent it? Many thanks