BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (6%)
-
E-mail (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hampstead, City of Westminster, Ilford, Croydon, Southwark, Northolt, Hackney, Paddington, Camden Town, Tower Hamlets, Wandsworth, Wembley, Islington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hampstead |
Total Blackout | |
| City of Westminster |
Internet | |
| London |
Wi-fi | |
| Ilford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
-
Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
-
Andrew Curtois
(@rexon3) reported
from
Bexleyheath, England
@btsport did you seriously just leave a tennis match at match point!! Absolutely terrible
-
ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
@btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!
-
⚕ Sabrina Rose⚕
(@Henrysaidit24) reported
from
Poplar, England
@bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!
-
Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
-
Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games
-
Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
-
Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State
-
Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
-
🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
-
ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
**** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!
-
Tunde Bella
(@MCTundeBella) reported
from
Crayford, England
@SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk
-
Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
-
Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
-
Annmarie
(@AnnieBabes) reported
from
Crayford, England
@CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.
-
Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
-
Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
-
Tafazzul Miah
(@BabumiahMiah) reported
from
Poplar, England
@btsport your app doesn’t have the option to chrome cast the games, can you fix it please
-
Grace Graham MSc
(@Grace_KIS) reported
from
Hackney, England
Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
lochsandglens
(@lochs_and_glens) reported
@bt_uk @Thomas37824342 I'm still waiting on help as well.
-
Lesley Molony💙
(@LesleyMolony) reported
@btbusinesscare No you don’t care !! Back to square one this am with Bt mobile bill for Bt hubs that we never even wanted wrong Bill every month no internet you disconnected us !!!!!!
-
JazTim
(@jazTim32) reported
@bt_uk @UswitchUK I joined a few months ago. No problems so far 👌
-
thomas rees
(@tomrees101) reported
@btbusinesscare had a third cancellation from you now regarding a line install. Have spent hours on the phone/web chat to customer services trying to solve the issue but not one can seemingly resolve despite two people 'personally ensuring' a resolution. Where can I escalate pls?
-
Sue
(@Suzy_floozy21) reported
@bt_uk was promised by a member of staff my phone would be fixed by today m, 14 days without a phone. I am a carer to disabled people due to no landline this involved emergency services having to be called on Thursday -this is not acceptable. can not get a straight answer from BT
-
ⒿⒿ P@el
(@G2Jay) reported
@EE @btsport What’s good about it? Sort your network out in the UB6 area!!
-
MisterSquiz
(@MisterSquizMIS) reported
@sadaplays @bt_uk Refund gonna be **** loads of money
-
Lesley Molony💙
(@LesleyMolony) reported
@bt_uk ironically I had a tape for an angry customer... I now feel I could do it so much more justice !!!
-
Michelle 🦋
(@YorkRose73) reported
@bt_uk My Mum's landline hasn't been working for nearly 3 weeks! She relies on this service as her mobile connectivity is poor. She was promised it would be fixed yesterday. But no word. Please help!!!
-
wikallen
(@wikallen) reported
@sadaplays @bt_uk what the crap? I wish my internet was cheap enough to miss noticing I was paying double. My provider tried to get me to repackage yesterday that would cost me more money. They even tried to convince me saying it was only a few dollars more. I laughed and hung up.