BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hackney, Ilford, Hammersmith, City of London, Croydon, Wandsworth, Paddington, Bexleyheath, Waltham Forest, City of Westminster, Hampstead, Hounslow and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet | |
| Hackney |
Internet | |
| Ilford |
Wi-fi | |
| Hammersmith |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Scofield
(@AbzManfredo) reported
from
Kensington, England
@bt_uk my internet is down need help asap
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The General
(@kaejlaab) reported
from
Islington, England
@BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.
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James Mariner
(@MarinerIndy) reported
from
Camberwell, England
Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
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Heather Jenkinson
(@heatherdesign) reported
from
Islington, England
@bt_uk hello—is BT Wifi down in the EC1 area?
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Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
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Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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CpfcRyan
(@Rpriv77) reported
from
Hackney, England
@OleleSalvador @btsport @CBSSports Down bad
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!
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darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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Joe Boyd
(@realJoeBoyd) reported
from
Islington, England
@btsport I wonder what the fix is?
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steve platt
(@plattste) reported
from
Ilford, England
@BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.
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Danny James
(@1DJHatch) reported
from
Stratford, England
@England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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merl's
(@merlinlady) reported
@btbusinesscare Myself and neighbours who are affected already have, they said the issue is with BT open reach lines ( I believe sky only rent off of you)
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Susan Shevlin
(@SusanShevlin1) reported
@SalfordOnline @BTCare Disgusting that such a big company can’t fix the problem 3 days in!!!
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Ruth Ritchie
(@ruritchie) reported
@bt_uk update please on repair to broken lines DG111AJ dead since Friday. Can’t load websites on mobile with 1/2bar intermittent 3G. Cables hanging from poles.
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Marc 💙 🏳️🌈🇪🇺🇬🇧
(@LiverpoolMarc) reported
@bt_uk I’m so sad…on 19 Nov an @OpenreachHelp engineer swore at me when he called to access the property to fix my broadband…I have battled depression and anxiety for years and this got me on a bad day…I had a panic attack while trying to explain this to someone @bt_uk
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Dan Godsall
(@dan_godsall) reported
@bt_uk your automated text system is not working and I have been without internet for 3 hours and have no idea when it will be restored. Can you please help?!?
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Jon
(@jon_Oncecontent) reported
@BTGroup @bt_uk still without broad band - since friday morning - the team sent out can’t fix it - whats the compensation process?
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Teddy
(@ChokeLever) reported
@ofcom isn't @bt_uk meant to make it easy for customers to switch service providers? I've requested a PAC, but instead of providing a code have told me to call or go on their website. No link provided & don't answer calls. Their help page gives a false description of where PAC is
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Jake⚫️⚪️🦁💜
(@TheGeordieLion) reported
@bt_uk Give me an estimated date of fix with a fault on my broadband.
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CallumTP
(@CallumTP_) reported
@AqaurFn @bt_uk **** is that
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Little But Fierce 🏴 🇬🇧
(@Girlwithvoiceuk) reported
@bt_uk am having the most horrendous time with you. You just keep closing down my complaint without resolving it. I need to cancel my contract with you in the cooling off period. I am NOT calling again or having anymore live chats. Presumably I just cancel the DD?