BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Tower Hamlets, City of Westminster, Hackney, Croydon, Wandsworth, Wembley, Paddington, Islington, Ilford, Hounslow, Poplar, Northolt and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Tower Hamlets |
Internet | |
| City of Westminster |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Kriss Baird
(@krissbaird) reported
from
Islington, England
@btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers
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Diego Semerene
(@DiegoSemerene) reported
from
Hammersmith, England
Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!
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Jessicaannewoodley
(@JessicaWoodley) reported
from
Hackney, England
@bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!
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Banquet Records
(@BanquetRecords) reported
from
Kingston upon Thames, England
it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb
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Emma Leon
(@emmasleon) reported
from
Lambeth, England
@bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude
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Tom Belger
(@Belger91) reported
from
Wandsworth, England
Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@btsport @WWEUK Awful decision!!!
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Jessicaannewoodley
(@JessicaWoodley) reported
from
Hackney, England
@bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT
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Aaron
(@AAronJoey) reported
from
Camden Town, England
@Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors
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Keith
(@keithy1317) reported
from
Brentford, England
@UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩
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Bex Mason
(@Becsmas) reported
from
Crayford, England
@btsportfootball @btsport this is awful
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Annie Jenkins
(@theremaybebugs) reported
from
Richmond, England
@bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!
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Russell Kelly
(@westheweasel) reported
from
Islington, England
@wobblyclark @btsport Game was shit too
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Max Sammarco
(@maxsammarco) reported
from
Lambeth, England
@btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.
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c2chiropractic
(@c2chiropractic) reported
from
Merton, England
@bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬
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Julie
(@EylesJE) reported
from
Camberwell, England
@j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future
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Katy Johnston
(@katynaomi56) reported
from
Wandsworth, England
@bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!
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Jesse Peacock
(@JessePeacock) reported
from
Lambeth, England
@bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩
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jamesyred
(@jamesyred) reported
from
Redhill, England
@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now
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Gustav Pegers
(@Pegers) reported
from
Wandsworth, England
@RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Crashed
(@Crashedfiesta) reported
In the worlds least surprising news, @bt_uk have still not activated my digital voice service. That's six weeks of no landline. Two tin cans and a bit of wet string would be better than this.
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Michael Burch
(@iammichaelburch) reported
@bt_uk I'm looking for online chat help.
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gumplock
(@gumplock) reported
@bt_uk And charges twice as much for the same service as others.
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Michaela Hapgood
(@MichaelaHapgood) reported
@bt_uk Two phone calls and two engineers and we still have an unstable broadband connection! The hub is either disconnecting or it’s so slow you can’t do anything.
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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themrsmann
(@themannfamily1) reported
@bt_uk No change in the colour of the lights, just keeps saying connected but no internet! Have turned the hub off and on again and that worked but only for a while where we get the same issue again!
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𝕊𝕥𝕖𝕡𝕙𝕖𝕟!
(@UnlimitedBagels) reported
@Jas0nV00rh3s @btsport Yeah or I've seen incidents where they will show a game on Freesports only, and it never gets shown because something else has ran over. So you've got no way to watch it. Even though you pay for Premier Sports.
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gumplock
(@gumplock) reported
@bt_uk BT charges twice as much for broadband as others and it's no better. Move to talktalk and never look back. I didn't.
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Shaunna East
(@shaunnaeast) reported
@bt_uk moved into new house Christmas Eve my broadband connection been cancelled twice. It’s so far been five weeks without internet ! Both kids have school work, there are no local bt hotspots to connect to either, we’re behind and we’re stuck, yet next door got theirs? Wtf?
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TRT_Schoey
(@Schoey114) reported
@rob_kershaw2 @bt_uk eat this ****. Give him money.