BT (British Telecom) Outage Report in Thornton Heath, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Southwark, City of Westminster, Hackney, Perivale, City of London, Ealing, Wembley, Teddington, Hammersmith, Croydon, Southall, Hounslow and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Islington |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| City of Westminster |
Phone | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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⚒ ian ⚒
(@IANL80s) reported
from
Croydon, England
@btsport getting a bad echo from the background noise with the football on my tv
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mike mulvihill
(@mikemulvihill1) reported
from
London, England
Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
@threeredkings No they won’t- @btsport @bt_uk has no issue charging for 24 / 7 WiFi & delivering 16/7 service but offering an upgrade to get a refund when service fails.
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paulusthewoodgnome
(@woodgnomology) reported
from
Poplar, England
@BigBlueDave @bt_uk @btsport @btsportfootball @YouTube Similar speeds, similar problem. Switched router off/on and it's much improved. Albeit, dropping out periodically for a couple of seconds. Only a problem on Smart TV YouTube app. No streaming issues via PC.
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Fatma
(@Fatma0593) reported
from
Poplar, England
@GaryLineker @btsport @SpursOfficial @AFCAjax But BT Sport is awful!
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Carnaby Rob
(@SpiritofEden) reported
from
Bromley, England
I'm not a boxing expert but Rod Douglas jnr should never fight again #btsport #alberthall
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Gustav Pegers
(@Pegers) reported
from
Wandsworth, England
@RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it
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Jonathan French 🇪🇺 #FBPE
(@Jaypeeff) reported
from
Hammersmith, England
@btsport **** off with your freezing live stream. I’m trying to watch #BARLFC
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Dan Lund
(@danjlund) reported
from
Bromley, England
Sums up @btsport awful pundits when Peter Walton thinks that hit his knee. 🙄 #MCITOT #specsavers
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chelsearust
(@chelsearust) reported
from
Croydon, England
@btsport arm was in front of his body ,goal all day long ,stupid to even discuss it
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Fresh To Death
(@freshtodeath) reported
from
Hackney, England
@GaryLineker tell @btsport @btsportfootball to fix their bloody app!! 🤬
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Julie
(@EylesJE) reported
from
Camberwell, England
And on top of that subtitles which cannot remove blocking bottom of the pitch and whoever is typing it is clueless on names of players, new cheese = now chase ffs @btsport this is awful
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Angela Giliotti
(@AngelaGiliotti) reported
from
Lambeth, England
@SteveP37 @btsport Steve that’s why I cancelled them. @SkySportsPL are bad enough, but I need my football fix. Never liked @btsport
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Julie
(@EylesJE) reported
from
Camberwell, England
@j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future
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Nick Hatcher
(@HatcherNick) reported
from
Poplar, England
What a shit fight #FuryNorrad @btsport
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Bex Mason
(@Becsmas) reported
from
Crayford, England
@btsportfootball @btsport this is awful
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Andy Baird
(@clueso69) reported
from
East Ham, England
@BTCare - really unhappy with the level of your service. Still waiting for the delivery of my WiFi extenders. This is the second order and still nothing. What’s the point of completing your surveys if nothing is done about it 😡😡😡
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Michael Sheehan
(@Sheehan1Michael) reported
from
Banstead, England
@peterjarrett3 @mrjakehumphrey @Lionesses @ManCityWomen @btsport Two stupid question if I’m honest. Women get paid less because no1 watches it because it’s shit (hard facts). And to your second question who actually cares
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Wayne Lloyd
(@wayneos) reported
from
Poplar, England
The biggest problem at United are the Glazers and their puppet Woodward. If they cared as much about the team as they did getting the crest on tractors and mattresses things would be a lot better at @ManUtd #PLtonight @btsport
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Julie
(@EylesJE) reported
from
Camberwell, England
@btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
@btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?
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ry
(@MrScarzy) reported
@bt_uk Hahahah what a joke your customer service team is. If I had a choice of my internet I’d be with @virginmedia 100%. 12 month contract with them and it never went off once. BT? 6 problems in one week
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OviAvfc
(@OviAvfc1) reported
@harryguttridge @talkSPORT @RealRomfordPele Well Parlour is chatting absolute **** so struggling to understand how you agree with that. Talksport btsport skysport they're making money the same way why is it so wrong if fans do the same?
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Grumpy Bollox
(@GrumpyBolloxUK) reported
2/2 @bt_uk I go to sky and they agree to take over and allow me to keep my existing no and provide me with b/band. Plus they’re £4 per month cheaper. Your policy is plain stupid and I’d like an explanation please
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lee peach
(@lee_peach) reported
@HannahLeah95 @bt_uk Wow , absolutely dreadful service!
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ry
(@MrScarzy) reported
@bt_uk Brilliant. What about the call back from the manager regarding my complaint? That was meant to be 3 days ago!
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Joseph Powell
(@JoePowell97) reported
@btsport watching on the tv app and the sound isn’t aligned. Anything I can do to fix it?
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John Mitchell
(@prof_j_mitchell) reported
@bt_uk So @bt_uk @OpenreachHelp installers have not turned up again. No phone call, don't answer the number given. Very poor service. Over a month now and still not connected.
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Aran Lewis
(@aranmlewis) reported
Trying to work out why @bt_uk’s service is so utterly diabolical, when 20 yrs ago they were world leaders, the answer seems to be AI. They've tried to automate customer service to the most extreme extent, so procedures are insanely rigid and idiot bots have replaced most humans.
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Hannah 💙
(@HannahLeah95) reported
@bt_uk With respect Nicola, all we have done since ordering this service over a month ago is DM to find out what is going on, with no resolution. We are now another weekend without broadband when we have really needed it and we have no trust in any information that we receive anymore.