BT (British Telecom) outages and service status in Thornton Heath, England

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thornton Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornton Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, City of Westminster, Wandsworth, Southwark, Purley, Morden, Beckenham, Carshalton, and Coulsdon.

City	Problem Type	Report Time
Croydon	Internet	7 hours ago
City of Westminster	Internet	21 hours ago
Croydon	Internet	1 day ago
Croydon	Wi-fi	2 days ago
Wandsworth	Phone	4 days ago
Southwark	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

• 
  David Venters (@VentersGaming) reported 57 seconds ago from Croydon, England

  @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

• 
  Kudret (@Kurdeck) reported 2 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  Conor Saunders (@conor_saunders) reported 12 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

• 
  Lloyd Cook (@mrlloydcook) reported 13 minutes ago from Lambeth, England

  @bt_uk my internet has just gone down in SW4, my hub has the orange light

• 
  kanish official (@kanishofficial) reported 13 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Kara Godfrey (@KaraWillow) reported 13 minutes ago from Lambeth, England

  @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

• 
  Kurtis Simon (@kurtistime1985) reported 18 minutes ago from Camberwell, England

  @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

• 
  Shoulder Doctor (@ShoulderDocUK) reported 21 minutes ago from Bromley, England

  @bt_uk Only three times. No offer of compensation. No confirmation of resolution

• 
  Will Ashley (@willjashley) reported 24 minutes ago from Camberwell, England

  @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 29 minutes ago from Croydon, England

  @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

• 
  Anthony Harris (@AntoineDingDong) reported 33 minutes ago from Bromley, England

  Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

• 
  Rob Holley (@robholley) reported 34 minutes ago from Camberwell, England

  @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

• 
  Elliott Rawstron (@Elliottrawstron) reported 35 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  sarvar mojgani (@gains_guru) reported 40 minutes ago from Bromley, England

  @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

• 
  Lonely-planet-girl (@excellenceinLDN) reported 41 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  J (@CFCJae_) reported 43 minutes ago from Eltham, England

  Known is a **** pundit. #BTSport

• 
  Craig McRae (@craig_mcrae) reported 52 minutes ago from Lambeth, England

  @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 52 minutes ago from Bromley, England

  I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

• 
  Al Sarpong (@albsar1970) reported 58 minutes ago from Lambeth, England

  The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

• 
  Aaron (@HouseArrestFM) reported 58 minutes ago from Camberwell, England

  @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 4 minutes ago

  I think @bt_uk have been in the pub watching the football today. Broadband has been up and down all day.

• 
  welshshez (@welshshez81) reported 7 minutes ago

  @bt_uk why am I still waiting for an adviser to help me via your chat option on website. It's been an hour and 10 minutes so far. A bit ridiculous don't you think?

• 
  Scooby Miller (@Ragingtaxpayer) reported 8 minutes ago

  @bt_uk Fibre down again in G13, getting sick of this. Ever since you jumped in with EE the service has been garbage. Sick of paying you people good money for crap internet.

• 
  Norman Wilson (@nwwilson) reported 11 minutes ago

  @bt_uk Thank you for that wonderful advice. I'm onto 150 as your message arrived. On hold for the past 1 hour and 2 minutes. Outstanding customer service 👏👏

• 
  Ed Walsh (@Farmerwalsh) reported 15 minutes ago

  Contact up for renewal in September. It will not be @bt_uk Poor workmanship and poor service

• 
  Tom Tolkien (@tomtolkien) reported 19 minutes ago

  @bt_uk Why don’t you just fix your website?

• 
  thisissaffers (@ThisisSaffers) reported 20 minutes ago

  @bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?

• 
  Mark Haynes (@IQuitMuskspace) reported 21 minutes ago

  @bt_uk Sorry but you really don't give a sh*t. You fekk up at every contact. Hopeless 'guides', rude, dismissive, unwilling to take ownership, never advise calls are recorded on call backs and now trying to charge me for a temporary fix!!! PATHETIC.

• 
  Dean Gray (@iamdg755) reported 23 minutes ago

  @bt_uk I’ve spoken to seven different people, another one isn’t going to do much good. Your customer service is awful.

• 
  Kyron Hodgetts (@poutingpou) reported 24 minutes ago

  @bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody. Come on #BT get cracking