BT (British Telecom) outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Camden Town, Harrow, Ealing, Wembley, Brentford, Paddington, Brent, Hampstead, Northolt, Ruislip, Preston, Stanmore, Edgware, and Southall.

City	Problem Type	Report Time
Hammersmith	Internet	7 hours ago
Hammersmith	Wi-fi	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	2 days ago
Hammersmith	E-mail	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

• 
  Will Perry (@willperryTV) reported 2 minutes ago from Ealing, England

  None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

• 
  Dan Kelly (@dankell) reported 3 minutes ago from Camden Town, England

  So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

• 
  Martin Warner (@mwarn73) reported 6 minutes ago from Paddington, England

  48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

• 
  ian Burgin (@ipowell1) reported 9 minutes ago from Camden Town, England

  @bt_uk Never seen this woman but damn she is fine.!

• 
  Marzenna Czubowicz (@MarzennaC) reported 19 minutes ago from Brentford, England

  @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

• 
  James Vertigan (@jamesvertigan) reported 19 minutes ago from Ealing, England

  @bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.

• 
  J Andres 🎧 (@JAndresDJ97) reported 20 minutes ago from Brentford, England

  @btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’

• 
  Nathan Talbot (@nathantalbot) reported 21 minutes ago from Camden Town, England

  @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

• 
  Robert Woolley 🇬🇧🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@robertwoolley) reported 23 minutes ago from Brentford, England

  It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.

• 
  StrawberrySocial (@StrawberrySoc) reported 24 minutes ago from Paddington, England

  @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

• 
  Jack Teh (@JackTeh96) reported 25 minutes ago from Hammersmith, England

  @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

• 
  Jack Teh (@JackTeh96) reported 30 minutes ago from Hammersmith, England

  @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

• 
  Henry (@erossiniuk) reported 40 minutes ago from Kensington, England

  Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

• 
  Bridgette Parlma (@Bparlma) reported 41 minutes ago from Hammersmith, England

  Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

• 
  Daisy McAndrew (@daisymcandrew) reported 46 minutes ago from Brentford, England

  @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

• 
  Chloe Rose (@chloe_rose812) reported 48 minutes ago from Kensington, England

  @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

• 
  Mutsa Magadah 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇿🇼🇧🇷 (@Mutsa8) reported 49 minutes ago from Camden Town, England

  @StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks

• 
  Joeboy (@Joeboy_AFC) reported 50 minutes ago from Bushey Heath, England

  @btsport I used to watch Champions League round my grandads every week before you disgusting ***** took the rights and charged an extortionate amount per month for it, you have NO right to comment on anything you greedy pieces of ****

• 
  Graham Le Fevre (@MaverickLegacy) reported 55 minutes ago from Brentford, England

  @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

• 
  Keith (@keithy1317) reported 58 minutes ago from Brentford, England

  @UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🐕📚 (@jaye_lass) reported 47 seconds ago

  @bt_uk Is there an email address as it is an ongoing issue? I dont want to gave to start at the beginning with online chat each time. I need support for calls and last time I was told to just try using less devices. Your engineer confirmed the issue is external.

• 
  Lee Johnstone (@lee_johnstone84) reported 1 minute ago

  Really poor service for existing customers @bt_uk, putting my TV package up and not willing to do anything to keep me with them, @skytv are offering such better deals so looks like ill be joining them

• 
  AM (@itsmeitsmeandy) reported 5 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  John O'Connor (@thereal_JOC) reported 6 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

• 
  ems7 (@ems7) reported 8 minutes ago

  @bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page won’t put me through. Live chat can’t help. I’ve already escalated the complaint.

• 
  Simon Conway-Smith (@SConwaySmith) reported 9 minutes ago

  If @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!

• 
  Ben Thompson (@BenBonj) reported 12 minutes ago

  Isn’t it funny I had no internet issues until @bt_uk offer me to upgrade my package since then it’s been dogshite. Dropping out constantly & buffering when I didn’t take em up on it. Almost as if they’ve slowed it down deliberately to make me upgrade to get more money out of me.

• 
  TSLG13007 (@TSLG13007) reported 13 minutes ago

  @bt_uk absolutely appalling customer service as usual

• 
  Bill Scott (@BillSco747) reported 14 minutes ago

  @WeAreOpenreach @KeoghsLaw @bt_uk The link does not work. I have sent you a private message! This is truly ridiculous by Openreach who as far as I can gauge are acting in bad faith!

• 
  Jenny (@Sherbie001) reported 15 minutes ago

  @bt_uk our cordless handset is showing a message ,check landline, we have completed every check online and no problem with landline. We have phoned you and messaged you and just go around in circles with no one to speak to. We just want you to come out. Please help!