BT (British Telecom)

BT (British Telecom) Outage Report in Preston, Greater London, England

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The latest reports from users having issues in Preston come from postal codes HA9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Preston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Preston, Greater London, England 03/18/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Preston, London, Hammersmith, Tower Hamlets, Harringay, Hackney, Southwark, City of Westminster, Paddington, Wandsworth, City of London, Brentford, Camden Town, St Albans and Waltham Forest.

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City Problem Type Report Time
United KingdomPreston Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomTower Hamlets Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • Winemonday Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • ThomsonKelvin Kelvin Thomson (@ThomsonKelvin) reported from Barnet, England

    @bt_uk Broadband seems to be down in Barnet area. Please advise

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • DecorTiles Decor Tiles (@DecorTiles) reported from Watford, England

    @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

  • danielhirschman Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

  • Starfox118 Vaughn Highfield (@Starfox118) reported from Tottenham, England

    Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

  • EdwynUK Louise Brooker (@EdwynUK) reported from Walthamstow, England

    @bt_uk is broadband down in Leyton E10? No service and router not responsive

  • janemeans Jane Means (@janemeans) reported from Paddington, England

    @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

  • MidEssexOD Steve Rowley (@MidEssexOD) reported from Islington, England

    @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported from Paddington, England

    @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

  • MJ_Wong Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • L0GGED .G. (@L0GGED) reported

    @bt_uk can you confirm that broadband service is disrupted in the 0208 area for north East London?

  • GRAllinson Geraldine Allinson (@GRAllinson) reported

    @bt_uk It isn't wireless issues!! Will DM you the info you require....

  • MyLifeAge Mark Cobain (@MyLifeAge) reported

    @Craig_Chard @EE @btsport Same problem as ever. Don’t know why they bother

  • gerrycampbell69 Джеррі Кемпбелл (@gerrycampbell69) reported

    @bt_uk Wasn't wanting one sent out, I can easily pick up from your many EE stores which they are available. WE HAVE NO BROADBAND. NO ACCESS TO THE INTERNET. A SERVICE WE PAY FOR. Yet you are happy for me to upgrade to get that Dongle you will apparently 'send out'? Shocking.

  • KatieCowcher katie cowcher (@KatieCowcher) reported

    @bt_uk BT have misold a service and product for personal & business use! An ongoing complaint that is not getting resolved. Same old!

  • stuartbailey276 Stuart Bailey (@stuartbailey276) reported

    @bt_uk more misinformation provided. The next “review date” to plan the delivery of my service is now the 14th September. And I’m still paying for the shambolic Non service. #disgrace

  • jondixon1972 Jon Dixon (@jondixon1972) reported

    @noodles_nood If you're with @bt_uk you can try to log into a hot-spot if one of your neighbours also has BT broadband. Just use the same login details as when you log in to view your bill 👍

  • DomusHolmes DomusHolmesPropertyFinder (@DomusHolmes) reported

    @bt_uk Since last weekend: poor TV signal with some channels (ITV or channel 4) with zero signal. Patchy strength, pixelised screen etc....

  • evie_brooks evie (@evie_brooks) reported

    @bt_uk hi can I have some help with an issue please? We have Brit box but don’t use it as it doesn’t work so need to cancel the subscription

  • julesspaceman Julian Lane* (@julesspaceman) reported

    Monumental crap service from @bt_uk Offered me a mobile, broadband and telephone package. Have now been told that the package doesn’t exist and I’ve effectively been lied to by the salesperson. Logged a complaint “we’ll be in touch in 5 days” A communications company.