BT (British Telecom) Outage Report in Harrow Weald, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Harrow Weald, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Harrow Weald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Harrow Weald, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Slough, Tower Hamlets, Stanmore, Harringay, Hammersmith, Southwark, Hounslow, Paddington, City of Westminster, Barnet, Camden Town, Palmers Green, City of London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
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| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Harrow Weald, England
Latest outage, problems and issue reports in Harrow Weald and nearby locations:
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@bt_uk the connection is so poor is driving me mental
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Paul Barlow
(@PBarlow85) reported
from
Rickmansworth, England
@bt_uk @TalkTalk @OpenreachHelp @UKPowerNetworks when are you going to fix the power supply to the cabinet on Tudor way/shepherds lane been since the 28th February & you keep blaming each other for not fixing it.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Ryan Skeggs
(@RyanSkeggsUK) reported
from
Tottenham, England
Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bron
(@Blydrees) reported
@bt_uk Thanks Dee.I’m confused as to how Laura has become a direct contact and alternative for any answers, as I spoke to her briefly via DM on Wednesday and others since. Im not expecting a call? I would just like clarity on the status of our wifi outage and how to get compensation 1/2
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wes
(@superblink1) reported
@bt_uk @El_Loco_Jo That is not how contracts work Sharon an existing customer early into a contract will be offered upgrades only plus you can't rewind the clock for them. No wonder it takes 50 mins to get through to BT
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Steven Strachan
(@CrackinStrachan) reported
@KyleAFC7 @bt_uk 0800 876 6980 - we've to contact Box Office themselves tomorrow after 8am and ask what ******** is going on.
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Roger Neal
(@rogredhat) reported
@bt_uk Yes having issues. Trying to bottom out a network Wi-Fi & Youview issue with @btsport and @NOWSport where they won’t play via Youview (Humax) box but will work fine on a laptop.
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Brandon Dow
(@Brandon56034073) reported
@teeny_beanie911 @bt_uk They don't seem to understand that bad reviews look bad on them and others will just avoid, no 2nd thought and despite the dozens of customer service criticisms, they still don't improve. Makes you wonder
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Anthony Armstrong
(@antharmstron9) reported
@CrackinStrachan @jiraiya642 @bt_uk Same issue here. Can you update if you get any resolve
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Bron
(@Blydrees) reported
@bt_uk We’ve received contradictory info on the issue via Twitter, text & nothing at all on the app since Wed, this morning saying it’s fixed but it isn’t, with no further update? Waiting until Sun, 5 days since this started for an update from ‘Laura’ is unacceptable. We pay for this.
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Brandon Dow
(@Brandon56034073) reported
@bt_uk I'm not the homeowner I don't have those account details. Wifi down for over one hour now. Always happens, have to wait normally 5 hours until it magically comes back. Poor using data in our own house
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Chris Thorpe
(@jaggeree) reported
Well, @bt_uk your automatic fault-diagnosing system is brilliant. Your appointment booking system is however awful. I'm trying to fix my mother's broadband and the appointment options I'm given are on days I can't be here. Would like to speak to a human, please?
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candice
(@candiemac) reported
@bt_uk i have an @EE data hub while i wait for you to install broadband but there is no service in my area. What do i do? i believe you have a guarantee for broadband and some kind of refund if this is not fulfilled?