BT (British Telecom)

BT (British Telecom) Outage Report in Richmond, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Richmond come from postal codes TW9 and TW10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Richmond, Greater London, England 11/17/2025 02:10

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Croydon, Ealing, London, City of London, Islington, Wandsworth, Kensington, Harringay, Wembley, Southwark, Purley, Woking, Hackney and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomCroydon Wi-fi
United KingdomHammersmith Internet
United KingdomEaling Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • eodsgn Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • mrlloydcook Lloyd Cook (@mrlloydcook) reported from Lambeth, England

    @bt_uk my internet has just gone down in SW4, my hub has the orange light

  • KiranRaichura Kiran Raichura (@KiranRaichura) reported from Watford, England

    @SkySports if you're going to have that nonsense-spewing ****** as a pundit, then at least get someone with a backbone, and perhaps from the other clubs standpoint, to tell him he's being stupid. There are good pundits around, but you seem unable to find them, unlike @btsport

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • Scott9M Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • jamesd_27 James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rj_Country RJ Walker (@Rj_Country) reported

    @bt_uk I’ve just ordered with sky and will close my out of contract bt tv. Had it since it was bt vision. It’s sad but to upgrade to now tv channels you loose access to free to air cnn. Plus my box is almost a decade old and v slow.

  • sophb66 soph v. 20569 (@sophb66) reported

    @paulpresenteruk @bt_uk Oh really? That’s disgraceful, I do overtime for my work all the time never get paid it’s like people just won’t make any sacrifices for their company or customers! I really hope someone contacts you and you get answers!

  • GeraldineKieran geraldine kieran (@GeraldineKieran) reported

    Is anyone else having trouble viewing @btsport the rugby?? Awful broken feed. #LEIvULS

  • AustinWaltersUK Austin Walters 🐾 (@AustinWaltersUK) reported

    @BTCare any known issue is CF61 ? Out Internet is down - I’ve changed filter, cable, reboot router. Pulled front cover off socket and tried bare back! Any ideas?

  • chiphead75 nathan hodges (@chiphead75) reported

    @bt_uk I've spoken to so many people over the last week I have no confidence you can or will help. I have an appointment with a complaints manager but wanted to express my dissatisfaction on a social platform. In the hope people don't use your sub standard service.

  • apthomason Andy Thomason (@apthomason) reported

    Huh? @bt_uk have decided to enable Web Protect without asking me.. and now stuff doesn't work, presumably due to some wacky routing. And get this, you can't turn it off on their website or app as the off switch does precisely nothing when you click it.

  • OGHalcyon Connor (@OGHalcyon) reported

    @bt_uk Hi, I’ve been getting the purple flashing light on my Smart Hub 2. I’ve tried all the basics such and unplugging it, and texting FIX to your number. Still no luck.

  • Janso95 Jason (@Janso95) reported

    @bt_uk I've already been promised with the text report tool that you'll have the issue fixed by 23:59 on 5/5/21 and told there's nothing else you can do on top of that, unless you can say otherwise?

  • DanielC23380649 Daniel Cummings (@DanielC23380649) reported

    @Sports_EmmaD @btsport Emma, any chance you could raise the incident at ibrox on Sunday night I'm sure you've been made aware of it or it may have escaped your attention

  • matthew90515349 matthew parsons (@matthew90515349) reported

    @Ollie_Bayliss @btsport To think 8,000 fans at Wembley last week. No fans this week. Fans of these clubs may never get the chance to go again.