BT (British Telecom) outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent BT (British Telecom) outage reports came from the following cities: Brentford, Hammersmith, Feltham, Southall, Hounslow, Wandsworth, Wembley, Ealing, Hayes, Kensington, Surbiton, Kingston upon Thames, Greenford, and Morden.

City	Problem Type	Report Time
Brentford	Wi-fi	5 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Wi-fi	1 day ago
Feltham	Internet	2 days ago
Southall	Wi-fi	2 days ago
Feltham	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Barry French (@Barry2103) reported 2 minutes ago from Richmond, England

  @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

• 
  Elliott Rawstron (@Elliottrawstron) reported 2 minutes ago from Wandsworth, England

  @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

• 
  Richard Small (@letter_presser) reported 10 minutes ago from Richmond, England

  @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

• 
  ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported 12 minutes ago from Brentford, England

  I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

• 
  Elliott Rawstron (@Elliottrawstron) reported 18 minutes ago from Wandsworth, England

  @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

• 
  James Morris (@JamesMorris77) reported 26 minutes ago from Hammersmith, England

  @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

• 
  Tom Maurice (@TDMaurice) reported 27 minutes ago from Wandsworth, England

  Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout

• 
  Bridgette Parlma (@Bparlma) reported 29 minutes ago from Hammersmith, England

  Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

• 
  Jack Teh (@JackTeh96) reported 31 minutes ago from Hammersmith, England

  @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 36 minutes ago from Worcester Park, England

  @DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there

• 
  Chloe Rose (@chloe_rose812) reported 43 minutes ago from Kensington, England

  @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

• 
  Al Sarpong (@albsar1970) reported 44 minutes ago from Kensington, England

  Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport

• 
  JorG (@spanishgeo) reported 46 minutes ago from Merton, England

  @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

• 
  GurunG PankaJ (@Godavarian193) reported 48 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  JPaulG 🐼 😷 (@JPaulG) reported 50 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  Kevin McLoughlin (@Kev_McLoughlin) reported 51 minutes ago from West Molesey, England

  I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

• 
  Nesli Shafak (@NesliShafak) reported 52 minutes ago from Hammersmith, England

  whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

• 
  Edward berry (@eddibfit87) reported 56 minutes ago from Hammersmith, England

  @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

• 
  Jack Teh (@JackTeh96) reported 57 minutes ago from Hammersmith, England

  @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

• 
  tico tico no fubá (@ticolespaul) reported 59 minutes ago from Hammersmith, England

  @bt_uk hey, I need help please

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇬🇧 (@JakeTheScalper) reported 6 minutes ago

  @bt_uk my broadband is down AND your website is down so I can’t report an outage. Such poor service no wonder everyone is moving to alt nets

• 
  Andy (@bigdaddymills1) reported 8 minutes ago

  @btbusinesscare day 3 of no broadband effecting my business and you reply saying you’ve opened a complaint wtf such a bad business

• 
  Darren Smith (@Smicer999) reported 10 minutes ago

  @bt_uk Please can you supply an email address to document my experience with BT & Openreach that has to date: Cost me 8 hours of my time on the phone every day since June 3rd. I’ve had to take 2 days off work. I want to raise a data subject access & a complaint before I go OFCOM

• 
  TINA MOORE (@Sassytrip88) reported 10 minutes ago

  @NickyHayesPhoto @bt_uk Im having same problem no email access and terrible signal & no one helps not even the robot🙄😡 Hope you have better luck

• 
  💫Adam👀 (@The_Change_666) reported 14 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk

• 
  Anne Optimi-City (@AnneMurawski) reported 14 minutes ago

  @btbusinesscare 2/2 Phoned you on 0800800156, held on, connected after 16 minutes. Told him the problem, no reply then line went dead. What else can I do ?

• 
  erika x (@_erikacx) reported 15 minutes ago

  @weblivz @bt_uk Got the exact same problem now

• 
  Tom Chapman 🐀 (@TomChap) reported 17 minutes ago

  @bt_uk Hi, I have just signed in to the BT account and the last bill says (Final bill). Next to the BT account No it says (Inactive). I was in credit and this was sent to my bank account. So I'm guessing its ok to cancel.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 18 minutes ago

  @bt_uk @MickCondon ******, someone in BT's PR Team are having a bad day.

• 
  Alison 🇬🇧🇬🇧🇬🇧 (@alitaymack) reported 19 minutes ago

  @bt_uk And I am ready to slit my wrists!!! Out tv box is not working so we have no TV since this afternoon