BT (British Telecom)

BT (British Telecom) Outage Report in Richmond, Greater London, England

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The latest reports from users having issues in Richmond come from postal codes TW9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Richmond, Greater London, England 03/21/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Harringay, Paddington, Wembley, Greater London, City of Westminster, Hackney, Hammersmith, Hounslow, Wandsworth, Southwark, Camden Town, City of London, Sutton and Croydon.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomHarringay Wi-fi
United KingdomLondon Total Blackout
United KingdomPaddington Internet
United KingdomWembley Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • Team_M_T Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • SamVerissimo Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • OhAthairne Sam Ó hAtháirne (@OhAthairne) reported from Islington, England

    Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

  • BillGlover Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DanSymonds2 DS (@DanSymonds2) reported

    @btsport just paid 20 smackers let me hear the interviews **** sake

  • madhalabi Madelaine Halabi (@madhalabi) reported

    @bt_uk Hi, ever since wifi went down in Sawbridgeworth yesterday I've had no reception/emergency calls only. Really not ideal and still no update on the wifi fix. Any ideas?

  • BrockieGordon gordon.brockie@btopenworld.com (@BrockieGordon) reported

    @bt_uk I can't sign in to bt wi fi not with app or website says doesn't recognise login details but no problem with signing in to my bt

  • ianmjones1981 Ian Jones (@ianmjones1981) reported

    @btsportufc @btsport I want my money bac . Ufc sort your **** out. The next 2 fights nights will be better events🙄 😡🤬

  • RockyPhilip_ . (@RockyPhilip_) reported

    @btsport is a paid service already and you have the audacity to mute on ppv ******* *****

  • l_aith_ Laith Al-Hakim (@l_aith_) reported

    @btsport hey can I get my money back for that awful main event?

  • ManlikeRAYRAY Ray-Ray (@ManlikeRAYRAY) reported

    @btsport ******* refund all round! Set my alarm for that ****! #UFC264 #McGregorPoirier3

  • youwantsomeofit Andrew Lawson (@youwantsomeofit) reported

    @BTCare @bt_uk BT - please sort out my complaint so I can pay you. Your service is a shambles Complaint reference VOL013-601315558139

  • AlexanderCurl AlexC (@AlexanderCurl) reported

    @bt_uk Every week or so, sometimes more often. The bigger problem is, when the connection drops, my router for some unknown reason unable to reconnect by itself. I need to power off the device and restart. Sometimes just flashing purple for hours.

  • renepower René Power (@renepower) reported

    @btsport social media team not working their biggest event of the year and all links to online chat broken. #UFC264 Joke of a service from start to finish.