BT (British Telecom) Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Richmond come from postal codes TW9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Islington, Thornton Heath, City of Westminster, Watford, Croydon, Harringay, Finchley, Tower Hamlets, Paddington, Hackney, Hornsey, Hayes and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Harringay |
Wi-fi | |
| Thornton Heath |
Internet | |
| Holborn |
Internet | |
| London |
Wi-fi | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
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dadzoola
(@dadzoola) reported
from
Tottenham, England
@bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!
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Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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lisah1974
(@harberlisalfc) reported
from
Hackney, England
@bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way
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Laurence wells
(@cleanelmbridge) reported
from
Cobham, England
@wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...
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Steve Bernard
(@Bernie82_) reported
from
Wandsworth, England
Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
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Tom Maurice
(@TDMaurice) reported
from
Wandsworth, England
Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout
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Sab
(@28Zizou) reported
from
Merton, England
@virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@btsport He called the the ref an idiot. And that is why he is a ****, and always will be. No way back from that. ****** of the highest order. Can’t stand him.
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John Mitchell
(@prof_j_mitchell) reported
from
Camden Town, England
@bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.
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George⚽️
(@gww1996) reported
from
Spelthorne District, England
@btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒
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Matt Ridsdale
(@MPRidsdale) reported
from
Islington, England
@bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.
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Brian Hutchinson
(@bhutch41) reported
from
Lambeth, England
@bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!
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Martín Pane 🐦
(@martinTayx) reported
from
Camden Town, England
@Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈
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𝐀𝐅𝐂 𝐋𝐔𝐊𝐄
(@gooner1980luke) reported
from
Spelthorne District, England
@RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣
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Joshua Milton
(@miltipello) reported
from
Camden Town, England
Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.
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Johnny Murnane
(@Johnny_Murnane_) reported
from
Islington, England
@bt_uk Working now thanks. App on phone, first time customer.
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Ray Rajani
(@ManUtd_BITW) reported
from
City of London, England
@truesricosta @Ossyref @StephMcMahon @WWEUniverse @btsport @btsportwwe @WWE @WWENetwork Sorry i misread this all - i thought the question said live on tv (misread the wwe network bit) and I agree with the last tweet. If anything i wish raw and sd could be on the wwe network quicker (but again tv license issues prevent this)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Trev Hewson ⚫️⚪️❤️⚪️⚫️🌶🐟🏴☠️
(@trevhewsongy) reported
@bt_uk simply the worst customer service I’ve ever encountered.
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My Aesthetic Is Bipolar
(@MyAestheticIsB2) reported
@aGrumpyGitt @bt_uk Ummmm, eat ****?
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HobbleFart
(@HobbleFart) reported
@bt_uk I've done your online test on myaccount. Unfortunately the response was to book an engineer (Next available appt is after the switch). It also gave me the Right to Exit because speeds are not being met, even though I'm already switching lol. Seems bad practice.
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Sue
(@sw18780774) reported
@bt_uk As replied previously I’ve had nothing but poor broadband services from you in the past 4 years and every time it’s the same spiel Nothing changes 3rd rate service in 1st world country HANG YOUR HEADS IN SHAME #SHAMservice #ruralBroadband
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Trev Hewson ⚫️⚪️❤️⚪️⚫️🌶🐟🏴☠️
(@trevhewsongy) reported
Once again laughable customer service from @bt_uk never experience such disregard.
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Lawson Few
(@LawsonFew1) reported
@bt_uk **** u just lost a valorant comp game cuz of ur shite wifi its 5:20am no ones using wifi you ***** why is it going down
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Mark
(@Mark__Eadie) reported
@bt_uk No. We ditched you late last year after years of misery, poor performance and laughing at the “promises” in your TV advertising. Corporate shills of the highest order.
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ThyroidNinja 💙
(@NinjaThyroid) reported
@paullewismoney I've been waiting for my fibre connection from @bt_uk since October. Missed engineers' appts, wrong engineers sent, cancelled appts without telling me, an official complaint with no resolution. I've wasted 4 days off work waiting. They are a total shambles.
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Lizzie Roberts
(@clizzieroberts) reported
@bt_uk I recently upgraded my broadband and want to return my old hub to be recycled. Why is it so unbelievably hard?! Going round in circles on your website trying to order a return bag, can't complain as your website won't accept my details. Please help!!
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Stephen
(@Stephen_AFC) reported
@bt_uk How do we get £100 back? Because our BT WiFi is shocking. Lived in Belfast for years, always had Virgin with no issues. First year with BT and I could not be more unhappy