BT (British Telecom) outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent BT (British Telecom) outage reports came from the following cities: Brentford, Hammersmith, Hounslow, Ealing, Wandsworth, Richmond, Wembley, Brent, Fulham, Feltham, Southall, Isleworth, and Hayes.

City	Problem Type	Report Time
Brentford	Phone	19 hours ago
Hammersmith	Internet	21 hours ago
Hammersmith	Internet	21 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Sukh Thind (@SUKHTHIND) reported 2 minutes ago from Hounslow, England

  @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 2 minutes ago from Worcester Park, England

  @DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there

• 
  Henry (@erossiniuk) reported 5 minutes ago from Kensington, England

  Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

• 
  Conor Saunders (@conor_saunders) reported 5 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

• 
  Gayle (@GByford75) reported 11 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  Charli R (@RojasLahoz) reported 15 minutes ago from Brentford, England

  @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Jack Teh (@JackTeh96) reported 16 minutes ago from Hammersmith, England

  @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

• 
  ParkParadeTrappyOHB (@OhbPark) reported 18 minutes ago from Brentford, England

  Could some one look at this **** my team 😢@ManUtd @btsport

• 
  Jack Teh (@JackTeh96) reported 18 minutes ago from Hammersmith, England

  @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

• 
  Steve Bernard (@Bernie82_) reported 18 minutes ago from Wandsworth, England

  Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

• 
  Jack Teh (@JackTeh96) reported 22 minutes ago from Hammersmith, England

  @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 25 minutes ago from Ealing, England

  @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 33 minutes ago from Ealing, England

  Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

• 
  Maria Ganner (@mazzles78) reported 33 minutes ago from West Molesey, England

  @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

• 
  tico tico no fubá (@ticolespaul) reported 37 minutes ago from Hammersmith, England

  @btbusinesscare hey guys. I need some help

• 
  barrie brown (@barriebrown1) reported 52 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Phelan Hill MBE (@PhelanHill) reported 55 minutes ago from Wandsworth, England

  Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

• 
  Steven Chapman (@DrStevenChapman) reported 55 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  سالم السبيعي🇰🇼 (@AlsubaieSalem) reported 56 minutes ago from Wandsworth, England

  @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

• 
  Elliott Rawstron (@Elliottrawstron) reported 57 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fuey (@hongkongfu3y) reported 9 minutes ago

  @bt_uk Ah ok thanks. I did try that and got pushed to an online help which wasn’t appropriate for my query. Will try again

• 
  Trainstation Fitness (@tsfitness2) reported 9 minutes ago

  @bt_uk I’ve just tried that generic phone number, after being passed on several times I finally got told that they are experiencing technical outage and to phone back.

• 
  Vic (@Torified) reported 11 minutes ago

  @bt_uk my internet connection for my business account has gone down and the system checker keeps crashing. Tried calling but then keep getting directed to go online 🙄

• 
  Jenny (@Sherbie001) reported 12 minutes ago

  @bt_uk our cordless handset is showing a message ,check landline, we have completed every check online and no problem with landline. We have phoned you and messaged you and just go around in circles with no one to speak to. We just want you to come out. Please help!

• 
  TSLG13007 (@TSLG13007) reported 15 minutes ago

  @bt_uk absolutely appalling customer service as usual

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Curt 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CurtStephens00) reported 15 minutes ago

  Hi @bt_uk I’m quite worried as there seems to be an outage in Nottingham. Could you check this please?

• 
  CARL ROBINSON (@CARLOSUK01) reported 23 minutes ago

  @btbusinesscare please cancel my order as you seem incapable of delivering a service and can’t even manage to transfer me to a supervisor to escalate my complaint when you change my installation yet again - that’s almost 4 weeks waiting now 🙁

• 
  Ben (@benjaminpooleok) reported 23 minutes ago

  @btbusinesscare Don't bother awful company

• 
  🐕📚 (@jaye_lass) reported 24 minutes ago

  @bt_uk Is there an email address as it is an ongoing issue? I dont want to gave to start at the beginning with online chat each time. I need support for calls and last time I was told to just try using less devices. Your engineer confirmed the issue is external.

• 
  ems7 (@ems7) reported 24 minutes ago

  @bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page won’t put me through. Live chat can’t help. I’ve already escalated the complaint.