BT (British Telecom) Outage Report in Richmond, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Richmond come from postal codes SW14.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Richmond, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Bermondsey, Wembley, Hackney, Camden Town, Croydon, Tower Hamlets, Isleworth, Holborn, Harringay, Finchley, Southwark, City of Westminster, Paddington and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Internet | |
| London |
Internet | |
| Bermondsey |
Internet | |
| London |
Internet | |
| Wembley |
Internet | |
| Hackney |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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a bar of soap 🧼
(@mikczmarski) reported
@VancityReynolds @Vanarama @btsport How fooking stupid is that yah right me man turtle wankers mate borgish decision making
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Seminole Native
(@SeminoleNative2) reported
@VancityReynolds @Vanarama @btsport How can we help?
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Daniel hopkins🔴⚪
(@Hoppo101) reported
@VancityReynolds @Vanarama @btsport But saying that. 3pm blackout should stay in place. If certain clubs with smaller fan base start to struggle and fans think, I'll stay at home and watch in TV, these clubs would go under. #keep3pmblackput
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PureH
(@PureH11) reported
@VancityReynolds @Vanarama @btsport Basically, half your matches wouldn't be streamed anyway thanks to the 3pm Blackout, which is for all Football in the UK which is to encourage people to actually go to the grounds instead of staying at home and 9 times out of 10 would watch a prem match over the lower league.
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Aidan Gamble
(@Aidan_Gamble) reported
@VancityReynolds @Vanarama @btsport Is your proposal that the home team keeps all the revenue, in the same way that the home team keeps all the revenue for league games? Have no real issue for overseas streaming if so.
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Matt
(@MattScFc) reported
@VancityReynolds @Vanarama @btsport You can’t stream 3pm kick offs in any league, why should you be special? Let’s be honest it’s got nothing to do with helping the league, it wouldn’t help Woking. 500 people illegally watching a stream and not going wouldn’t help the club at all.
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Trevor Lambert #SaveTheBBC
(@TrevorMLambert) reported
@BTCare Back from holiday and broadband off yet again! Known issue?
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Some Guy
(@SimplySomeGuy) reported
@VancityReynolds @Vanarama @btsport Yeah, growing the product seems like a bad idea, I'm with the league on this one.
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IKnowSomeoneWhoseDadWasKilledByAnEagle
(@BownDiggyRiggy) reported
@VancityReynolds @Vanarama @btsport Might be a stupid question but wouldn't that defy the incentive to watch the show? Like if we all know the scores to all the games that would act as spoilers to each episode right ? Kinda like skipping to the end of the series or watching a highlights.
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Andy Birks
(@andybirks_) reported
@VancityReynolds @Vanarama @btsport Be careful what you wish for. Streaming has definitely impacted (circa 20% less) championship attendances plus incremental spend on food/drinks and club shop due to lower footfall. This was mainly midweek games. Got to protect 3pm Sat blackout for steaming as piracy risk.