BT (British Telecom) outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Southall, Ealing, Wembley, Wandsworth, Hounslow, Kensington, Brentford, Feltham, Hayes, Surbiton, Kingston upon Thames, Greenford, and Morden.

City	Problem Type	Report Time
Hammersmith	Internet	8 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	3 days ago
Southall	Internet	3 days ago
Ealing	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Jenni Hibbert (@jhibbert1) reported 2 minutes ago from Hammersmith, England

  @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

• 
  Daisy McAndrew (@daisymcandrew) reported 8 minutes ago from Brentford, England

  @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

• 
  Jo Clennell (@Geords) reported 9 minutes ago from Merton, England

  Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

• 
  jrachw (@am_on_the_fence) reported 19 minutes ago from Richmond, England

  @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

• 
  Jobless Azzy (@AzzyChill) reported 21 minutes ago from Richmond, England

  So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

• 
  JPaulG 🐼 😷 (@JPaulG) reported 23 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  James (@jimflit) reported 25 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  Judith (@Judiky) reported 26 minutes ago from Brentford, England

  @bt_uk guys, no internet in NW105AH all day. Any help?

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 36 minutes ago from Ealing, England

  @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

• 
  Paul (@Pauljar58453395) reported 37 minutes ago from Hounslow, England

  £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

• 
  Kevin McLoughlin (@Kev_McLoughlin) reported 37 minutes ago from West Molesey, England

  I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

• 
  Gayle (@GByford75) reported 38 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  Gavin McLelland (@gmac7000) reported 38 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Jeremy Trevathan (@JezzaTrev) reported 40 minutes ago from Hammersmith, England

  Why is my broadband not working in West London @bt_uk?

• 
  Scarebear (@Scare158Steve) reported 41 minutes ago from Wandsworth, England

  @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

• 
  Elliott Rawstron (@Elliottrawstron) reported 47 minutes ago from Wandsworth, England

  @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

• 
  barrie brown (@barriebrown1) reported 49 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Jack Teh (@JackTeh96) reported 51 minutes ago from Hammersmith, England

  @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

• 
  Miss Carli Jay (@MissCarliJay) reported 54 minutes ago from West Molesey, England

  @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

• 
  Al Sarpong (@albsar1970) reported 57 minutes ago from Kensington, England

  Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ramnish Kalsi (@ramnishkalsi) reported 4 minutes ago

  @bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).

• 
  Emma Clarke (@ladyemmaclarke) reported 4 minutes ago

  @BT @BTcare I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced a service as bad.

• 
  Paul Williams (@DonPauleone1987) reported 6 minutes ago

  @bt_uk hi. Hope you’re well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue I’m having is not being able to do that. I’m not calling 150 either. Please can someone reach out. Thanks. Paul.

• 
  Oluwatimilehin (@adebariazeez) reported 8 minutes ago

  @bt_uk you guys are a terrible internet provider. How do you charge your client extra £10 because their direct debit failed. This is pure extortion!!!! @BTGroup @bt_uk

• 
  JAH (@JAH59) reported 9 minutes ago

  @bt_uk I want to make a complaint

• 
  Matthew Freeman (@MattAkaSigmond) reported 9 minutes ago

  @bt_uk how terrible can you make the broadband renewal process?

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 11 minutes ago

  I think that unless you get through to the Cheif Excutive office @BT_uk you waste your time it’s full of people that don’t listen or want to help My contract is up shortly and I’m looking forward to moving to a company with proper customer service, where you get treated properly

• 
  Andy250 (@Ministryofmess) reported 14 minutes ago

  @bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.

• 
  Wendy Holden (@wendholden) reported 17 minutes ago

  Three days without phones or the internet after a tree fell and not one word to anyone in our Suffolk village from @bt_uk. The tree was removed today but no one came to fix the line so another day in the dark. Shame on you.

• 
  Dr Pauline Nelson (@DrP_Manc) reported 18 minutes ago

  @bt_uk What are you going to do for my elderly relative for the 8 weeks I have to wait? With no phone line. Appallingly bad service @bt_uk.