BT (British Telecom) outages and service status in Richmond, England
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Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Richmond, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 18, 6:29 PM GMT+1.
- Internet (67%)
- Wi-fi (14%)
- Total Blackout (10%)
- Phone (10%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Richmond, England
The most recent BT (British Telecom) outage reports came from the following cities: Brentford, Wandsworth, Hammersmith, Southall, Kingston upon Thames, Feltham, Wembley, Hounslow, Kensington, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford
|
Phone | 16 hours ago |
|
Wandsworth
|
Wi-fi | 16 hours ago |
|
Hammersmith
|
Internet | 2 days ago |
|
Hammersmith
|
Internet | 2 days ago |
|
Hammersmith
|
Wi-fi | 4 days ago |
|
Hammersmith
|
Wi-fi | 4 days ago |
Nearby cities with recent reports
7 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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Richard Small (@letter_presser) reported from Richmond, England@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Janthea46 (@janthea46) reported from Kingston upon Thames, England@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Neil Franks (@NeilFranks7) reported from Hounslow, England@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Charli R (@RojasLahoz) reported from Brentford, England@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Livvy (@londonsnewbie) reported from Hounslow, England@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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Phil Craig (@philmcraig) reported from Richmond, England@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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tico tico no fubá (@ticolespaul) reported from Hammersmith, England@btbusinesscare hey guys. I need some help
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Barry French (@Barry2103) reported from Richmond, England@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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Kristina Wallen (@KristinaWallen) reported from Richmond, England@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, EnglandI've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
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Steve Bernard (@Bernie82_) reported from Wandsworth, EnglandDo we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09
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Henry (@erossiniuk) reported from Kensington, EnglandIs @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
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Edward berry (@eddibfit87) reported from Hammersmith, England@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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Nat 💕 (@Silcox777) reported from Worcester Park, England@bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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GerryC🏇🏾 (@Epsom1780) reported@bt_uk I don’t have an account with BT though, I’m with Sky, but they’re not updating, and it’s Openreach that are supposedly fixing this problem and then updating Sky! So I need to contact Openreach!
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Simon Caffrey (@caffrey_simon) reported@WeAreOpenreach @bt_uk 3/ I say again there is an Openreach network fault on Portland but you are not listening. The quote from @Starlink is on its way!
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Alice (@SushiWolfo) reported@bt_uk But I had an email for digital voice saying my service is going to 67mbps when I'm on the Fiber 100 package
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lee davenport (@leedvnprt) reported@bt_uk I can't phone any bt number because the automated service doesn't put me through to an actual person, it just says that my service has been restricted and I need to pay. I will not be paying because it was supposed to have been. Cancelled on the 8th of June!
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Changeling64 (@64outsider) reported@bt_uk upgraded my elderly relatives (in their 90s)telephone line & now their telephone isn't ringing properly. How exactly is that 'improving' their service? Ironically their phones are BT ones. Spent a few hours talking to customer services (not a free number 2 contact) #POOR
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Ed Thomson (@ThomsonEdwint) reported@JimSpenceDundee @WeAreOpenreach @bt_uk We are waiting for Open Reach contractors to repair road surfaces after installing 1 service to a neighbouring property 🙈
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RichNotRich (@sideangleballs) reported@bt_uk @btbusinesscare My business broadband has been down all morning and in my efforts to log in to fault check you've now locked me out of my account! Help please!!
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Kerry Sumner (@MinsterStudios) reported@bt_uk very disappointed that no one has been in touch regarding my complaint or actioned anything at all. The executive team were supposed to get back to me yesterday
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Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported@bt_uk She has tried that. She has been pulled from Pillar to post. It’s really not on the way she’s been dealt with and my heart goes out to her cause I’m at work and there’s nothing I can do except hear her sobbing down the phone.. getting her to ring the team directly is a waste
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Mickey Deehan (@MickeyDeehan) reported@EDiamond136 @bt_uk Just cancel your DD for the shop they can't do anything about it they try and bully you to pay it but don't give in also youfiber is cheap and you get 1 gig speed