BT (British Telecom) outages and service status in Richmond, England

Problems in the last 24 hours in Richmond, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Richmond, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Richmond, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Southall, Ealing, Wembley, Wandsworth, Hounslow, Kensington, Brentford, Feltham, Hayes, Surbiton, Kingston upon Thames, Greenford, and Morden.

City	Problem Type	Report Time
Hammersmith	Internet	9 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	3 days ago
Southall	Internet	3 days ago
Ealing	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Kieran Shew (@shoeburger) reported 18 seconds ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  Nesli Shafak (@NesliShafak) reported 11 minutes ago from Hammersmith, England

  whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

• 
  Sukh Thind (@SUKHTHIND) reported 20 minutes ago from Hounslow, England

  @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

• 
  Charli R (@RojasLahoz) reported 27 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported 27 minutes ago from Brentford, England

  I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

• 
  Elliott Rawstron (@Elliottrawstron) reported 33 minutes ago from Wandsworth, England

  @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

• 
  Jeannie Di Bon (@jdibon) reported 34 minutes ago from Merton, England

  @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

• 
  Steve Bernard (@Bernie82_) reported 35 minutes ago from Wandsworth, England

  Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

• 
  Barry French (@Barry2103) reported 41 minutes ago from Richmond, England

  @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

• 
  tico tico no fubá (@ticolespaul) reported 44 minutes ago from Hammersmith, England

  @btbusinesscare hey guys. I need some help

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported 45 minutes ago from Richmond, England

  @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

• 
  Bridgette Parlma (@Bparlma) reported 46 minutes ago from Hammersmith, England

  Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

• 
  Anouska Leon (@AnouskaLeon) reported 46 minutes ago from Merton, England

  @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

• 
  Cristián [at 🇬🇧] (@5561CL) reported 49 minutes ago from Brentford, England

  Is internet down @bt_uk at nw10 3qu?

• 
  Conor Saunders (@conor_saunders) reported 50 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

• 
  Barry French (@Barry2103) reported 50 minutes ago from Richmond, England

  @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

• 
  James Morris (@JamesMorris77) reported 51 minutes ago from Hammersmith, England

  @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

• 
  James Valero (@jamesvalero1977) reported 53 minutes ago from Kingston upon Thames, England

  @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

• 
  Tom Westwater (@tomwestwater) reported 56 minutes ago from Kensington, England

  @bt_uk No given up- only 5 month left with BT so not a problem

• 
  Jenny Woods (@JennyferWoods) reported 57 minutes ago from Hammersmith, England

  @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy250 (@Ministryofmess) reported 6 minutes ago

  @bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.

• 
  Dean (@thekaratesuit) reported 9 minutes ago

  @ofcom you need a word with @BTCare … they mis-sold me a tariff on sep23 and have hung up, lied to me, misled me and just been outright wastes of ***** with me every time i try to fix it - literally impossible to fix their errors… BT = big tossers

• 
  Marc Dyson 🐟🐟🐟 (@markymarc1973) reported 11 minutes ago

  @bt_uk Tremendous work @bt_uk not only have I contacted you on here (and you haven’t even replied or DM’d to my reply), but I also emailed you and got nothing back. So, phone call, twitter feed and email and no comeback from you guys other than to call again. Awful. Goodbye in Oct.

• 
  Allan Hailstone (not Alan) (@allhailtwit) reported 13 minutes ago

  @bt_uk Hi ... I have a fault ref. no. from 12 July but when I login to track it, it says not found or "access denied". I have no phone service at all and have heard nothing from BT by email. Please advise. Thanks AH

• 
  Tom Tolkien (@tomtolkien) reported 13 minutes ago

  @bt_uk There’s no broadband in TR7 and you’ve turned off chat support, phone support and SMS support (that’s all support and contact options) for the next 12 hours.

• 
  Pierssy 💙 (@Pierssy) reported 13 minutes ago

  @bt_uk unbelievably terrible customer services, the people I have eventually spoken to have been good, but the automated system is crap as is the 'my BT' when you have a problem. Engineer appointment show 2 different days on different pages, so frustrating!

• 
  David Gray (@davidgraywrites) reported 13 minutes ago

  @btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?

• 
  John (@palacejohn) reported 15 minutes ago

  @bt_uk absolutely disgraceful customer service yet again from your company-not the agents fault just a dreadful system designed not to engage with paying customers leaving a 93 year old with Alzheimer’s with no means of communication.

• 
  Wendy Holden (@wendholden) reported 18 minutes ago

  Three days without phones or the internet after a tree fell and not one word to anyone in our Suffolk village from @bt_uk. The tree was removed today but no one came to fix the line so another day in the dark. Shame on you.

• 
  Stacey paul (@Sp72298066) reported 22 minutes ago

  @DandG_Global because of you I'm now in arrears with @bt_uk who are charging me 53.99 an month for board band and BT tv box we never plugged in....@GMB start looking at what you have 2 large organisation hit me twice in a month.....im fuming