BT (British Telecom)

BT (British Telecom) Outage Report in Feltham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Feltham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Feltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Feltham, Greater London, England 03/23/2026 13:20

March 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Feltham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Chertsey, Paddington, Wembley, Greater London, Hammersmith, Hounslow, Wandsworth, Camden Town, Sutton, Preston, Brentford, Northolt, Stanmore and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomChertsey Phone
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Feltham, England

Latest outage, problems and issue reports in Feltham and nearby locations:

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • NeilFranks7 Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet

  • ainey68 Lorraine Wall (@ainey68) reported from Harrow Weald, England

    @bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rustybowow rustybowow (@rustybowow) reported

    @bt_uk Had to resort to the text chat which is just awful on a mobile and i would think that is a key way to use it when I have an outage. The connection just came back is there any way to know the reason why? Problem was not my end.

  • LynnParnell Lynn Parnell 🐝 🇪🇺🕷 (@LynnParnell) reported

    @bt_uk Hi, how do I get a copy of my last bill? You don’t include with the email advising it is ready and your website is down because you’re “launching something new”! Updating a website during business hours without notifying customers of downtime is not good customer service.

  • AnnaSaysThat Anna Burton (@AnnaSaysThat) reported

    @bt_uk Although my email is back on, it's not working properly. I go to a Draft email, click on 'Keep Composing' to finish it, but when I try to click on 'Send' to send it, it does not work. I can not send the email. The 'Discard' button also doesnt work. Plse can u repair this?

  • justinhales7 Justin Hales (@justinhales7) reported

    Lately I’ve had issues with BT apps and emails loading. Contract is up now so this further outage is making me consider who’s best for internet? I’ve been with @bt_uk for decades, but is it paying to be loyal? #WorkFromHome

  • RichLee2202 Rich Lee (@RichLee2202) reported

    @bt_uk My broadband has gone down. Is this related to the issues you've been having today?

  • AnnaSaysThat Anna Burton (@AnnaSaysThat) reported

    @bt_uk Plse can you look at the particular issue I am reporting, i.e. the 'Send' and 'Discard' buttons not working when you go into Draft emails?

  • AnnaSaysThat Anna Burton (@AnnaSaysThat) reported

    @bt_uk But this is a national problem, it isn't specific to just me. Can you please raise the issue yourself with the dedicated email team?

  • WolfieBA Wolfies BA (@WolfieBA) reported

    @bt_uk But that’s no use when MyBT is down and I can’t access it to check and raise issue about speed reminiscent of dial up days in my Cambridgeshire #Village - it’s been bad for days but today the rusty can at the end of the string seems to have given up 🐌 - so much for #SiliconFen

  • justinhales7 Justin Hales (@justinhales7) reported

    @bt_uk I called earlier this morning as my emails are not loading. You said it’s a tech problem your end nationally. Any idea how long before resolved please?

  • patchofbluesky Helen Rayfield (@patchofbluesky) reported

    @bt_uk Just that we will be updated but the updates never result in us getting a service. We’re talking to Sky now, I work from home, can’t wait forever.