BT (British Telecom)

BT (British Telecom) Outage Report in Feltham, Greater London, England

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The latest reports from users having issues in Feltham come from postal codes TW13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Feltham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Feltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Feltham, Greater London, England 04/01/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Feltham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Paddington, Wembley, Mitcham, Hammersmith, Sutton, Hounslow, Hampstead, Muswell Hill, Slough, Fulham, Wandsworth, Carshalton, Northolt and Feltham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomPaddington Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Feltham, England

Latest outage, problems and issue reports in Feltham and nearby locations:

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • londonsnewbie Livvy (@londonsnewbie) reported from Hounslow, England

    @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • anton_georgiou Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

  • KristinaWallen Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BoothMCFC Booth (@BoothMCFC) reported

    @bt_uk Do you have any good reasoning for having Steve McManaman and Martin Keown as commentators on your sports service?

  • DHayward119 David Hayward (@DHayward119) reported

    @bt_uk Hi BT, I've had no landline for two days, reporting a fault online only activates the mini hub (broadband is fine), and can't get through to the 0800 fault number (system is busy). Can anyone help?

  • DavidG_070 David Griffiths (@DavidG_070) reported

    @bt_uk midway through my call with BT customer service I was hung up on (for no reason I can garner)- is it not your policy to call back the number in this case? Neither of us were finished talking!

  • grdavies01 Geraint Davies (@grdavies01) reported

    @bt_uk That’s what we agreed last night, have no issue with that. Let’s hope this 3rd *** doesn’t go faulty too and won’t need an engineer the

  • RevMthrSamantha Rev/Mthr Samantha Martell SCP (@RevMthrSamantha) reported from Gosport, England

    HOW are @bt_uk SO incompeptent?! Phone line is broken at the exchange and they offer no solution. We have no way for vulnerable parishioners to contact us!!

  • beth61677828 beth (@beth61677828) reported

    @btsport good morning, today a reoccurring payment of £25 came out for my BT sports pass. I thought I had cancelled it but clearly not. It will not be used at all this month as was a complete mistake. Is there absolutely any chance of a refund if you cancel it today?

  • PhilGrace Philip Grace (@PhilGrace) reported

    So #ultrafast broadband now available. Was going to order from @bt_uk at £54.99/month. We're with them currently and they've been ok. But NO ! Those packages are only for NEW customers. An existing customer is now sufficiently incentivised to look elsewhere. Well done #BT !

  • grdavies01 Geraint Davies (@grdavies01) reported

    @bt_uk is there a wifi outage in Cf83 please?

  • ankitgrover4 Ankit Grover (@ankitgrover4) reported

    @bt_uk why leaving experience so frustrating? The only mode to cancel is by calling you & there's indefinite wait. Why no webchat/email option made available to the customer? Somehow got connected & the agent disconnected the call. Please help, my contract expires Feb 18,2022.

  • SoniaDraper6 Sonia Draper (@SoniaDraper6) reported

    @bt_uk Can you let me know if there are any Broadband Issues in the SS14 area? My wi fi had been slow for weeks now but it’s been dropping and losing connection all morning and im trying to work from home.