BT (British Telecom) Outage Report in Feltham, Greater London, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Feltham come from postal codes TW13 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Feltham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Feltham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Feltham, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Camden Town, Slough, Brentford, Paddington, Wembley, Mitcham, Sutton, Hounslow, Hampstead, Muswell Hill, Fulham, Wandsworth, Carshalton, and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Wi-fi | 1 hour ago |
|
Camden Town
|
5 hours ago | |
|
Slough
|
Internet | 5 hours ago |
|
Hammersmith
|
Internet | 6 hours ago |
|
Hammersmith
|
Internet | 8 hours ago |
|
Hammersmith
|
Wi-fi | 21 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Feltham, England
Latest outage, problems and issue reports in Feltham and nearby locations:
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Charli R (@RojasLahoz) reported from Brentford, England@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, EnglandMy 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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Sukh Thind (@SUKHTHIND) reported from Hounslow, England@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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simon phipps (@simonphipps) reported from Camden Town, EnglandAnother week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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Kristina Wallen (@KristinaWallen) reported from Richmond, England@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Sukh Thind (@SUKHTHIND) reported from Hounslow, England@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England@bt_uk I am livid. Absolutely Livid with your service right now
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JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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Livvy (@londonsnewbie) reported from Hounslow, England@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Edward Kellow (@edwardkellow) reported from Paddington, England@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James McIntyre - 🇪🇺 Stand With Ukraine 🇺🇦 (@JimFromWoodburn) reported@btsport I rang this morning to cancel my SUBSCRIPTION. After waiting 13 minutes I got through to a nice guy, very pleasant & professional. When I confirmed my cancellation he informed me that I would be charged 60p for my one day early 30 days notice! WTF? Cost of Living Crisis?
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Abbas Manai (@AbbasManai) reported@btbusinesscare Orders: - BT22278B5P2 - BT22277432S Complaint: IMP-112531994 I doubt you can help as half of your team couldn't... But I'll continue messaging all your social media until it's resolved
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Kurst (@sofalegs) reported@bt_uk Oh yeah that's the number I called. Offered me 39.99 for same speed where as new customer deals are under £30. Thanks anyway
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🦢🏴Dan🏴🦢 (@Dbendle1988) reportedWhy the hell are my paying @bt_uk £70 a month when it's always ******* problems in my area! roll on so I can cancel with you!
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Sean Anderson (@sheep12) reported@bt_uk have you removed the online complaint form or is it all by phone now?
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Cecile (@cezjose) reported@bt_uk is there any problems with your Wi-Fi service?
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Chris Turrell (@TuzwellDuzwell) reported@bt_uk Did that this morning. As normal waiting for ages and have to work. Please call me on the number you have for me from the complaint number I have given you and you can id me then.
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Abbas Manai (@AbbasManai) reported@bt_uk Having with BT one of the worst experiences I ever had. Ordered two separate business internet connections for two new stores in London on the 15th of March and still nothing is working. Stay away from this company at all costs. Horrible service.
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Barry P (@BarryP94847920) reported@bt_uk turning off my 75 year old mum's phone and then having a manager called Josh acting the big man over the phone. She's in bad health and during a cost of living crisis you disconnect her phone after she's kept up a payment plan. Disgusting!!
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Paul Handleigh (@PaulHandleigh) reported@bt_uk Thanks for making contact Dee. Bizarre that you are more communicative than your customer support team. I will be cancelling both of my subscriptions and complaining to your leadership and Ofcom. Awful service.