BT (British Telecom)

BT (British Telecom) Outage Report in Stanmore, Greater London, England

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The latest reports from users having issues in Stanmore come from postal codes HA7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stanmore, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stanmore, Greater London, England 02/01/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stanmore, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Northolt, Harringay, Hackney, Stanmore, Hampstead, City of Westminster, Barnet, Paddington, Camden Town, Tower Hamlets, Wandsworth, Wembley and Islington.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomNortholt Internet
United KingdomHarringay Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Stanmore, England

Latest outage, problems and issue reports in Stanmore and nearby locations:

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @btsport why are you not making it easy for your customers to pause your service like sky

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

  • colinmcfarlane Colin McFarlane (@colinmcfarlane) reported from Hackney, England

    @btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • jhibbert1 Jenni Hibbert (@jhibbert1) reported from Hammersmith, England

    @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • ainey68 Lorraine Wall (@ainey68) reported from Harrow Weald, England

    @bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jj_spicer Jonathan Spicer (@jj_spicer) reported

    Total in competence by @bt_uk no broadband since our move on 18th and despite raising a complaint and promise of phone calls nothing has happened, rang today and was told by agent that manager would not speak to customers. Totally unimpressed

  • john_falconer6 John falconer (@john_falconer6) reported

    @bt_uk Doesn’t do anything just says that’s it’s got an error which I know cAuse the internet has been down all day

  • Macool__ Macool (@Macool__) reported

    @TylerSheekz1 @bt_uk It’s terrible for me at the moment I’ll be playing warzone and then all of a sudden it’s 300+ ping but only for a couple of seconds and I’ll maybe get 10 of these spikes over the space of a 2 minutes or so. You using those disks? I’ve got my PS5 wired through Ethernet into it

  • RobOwen72371505 Rob Owen (@RobOwen72371505) reported

    @mfootball2220 @mturner1961 @btsport Bro they both looked terrible

  • Disgustington69 **** Skusting (@Disgustington69) reported

    @bt_uk Tests on the line? The speed is currently fine and I’m having no problems with any other streaming services. What makes you think this is line related rather than an issue with the app/your streaming feeds?

  • echopark24 David Echo Guild (@echopark24) reported

    .@bt_uk why does your service desk manager think tomorrow the 31st is a weekend and blaming us for being capped? 20-30Mbps line right down to 3Mbps since last night. Absolutely shocking service. Issues with the broadband for months and then treated like this.

  • johnjpu john! (@johnjpu) reported

    @jj_spicer @bt_uk I Never had good service from @bt_uk . Glad I wasn't paying for it . Got rid as soon as I could. Never going back.

  • jj_spicer Jonathan Spicer (@jj_spicer) reported

    @bt_uk There are copious notes on our account but basically you can’t provide the FTTP broadband to house, we have just moved to, but the handling of this has been awful, with no one taking ownership, so we are moving providers and do not expect to be charged any exit penalties

  • stepanodi5y Angela Iverson 😅💐 (@stepanodi5y) reported

    @123_shibby @btsport My account is locked, Support is not doing anything over 30+ days since first reported.All access denied I couldn’t access it, I was so confused not until someone referred me to Multitask_support on Instagram who help me to reactivate it so of course they can help

  • harryt68 Their mum💙 (@harryt68) reported

    @bt_uk @OpenreachHelp we have told you that we have poor broadband. You tell us we have good speeds. How then has it taken me an hour to watch 30mins of tv on iPlayer. Constantly dropping out/buffering/freezing. Give me a reason to stay with you.