BT (British Telecom)

BT (British Telecom) Outage Report in Stanmore, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Stanmore come from postal codes HA7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stanmore, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stanmore, Greater London, England 01/15/2026 12:20

January 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stanmore, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Ealing, Hackney, Uxbridge, London, Barnet, Hammersmith, City of London, Southwark, Islington, Wandsworth, Enfield Town, Stanmore, Hounslow, Hampstead and Hayes.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Phone
United KingdomHackney Internet
United KingdomUxbridge Wi-fi
United KingdomLondon E-mail
United KingdomBarnet Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stanmore, England

Latest outage, problems and issue reports in Stanmore and nearby locations:

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    @bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    @bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • BaizhouCai Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • HungLee Hung Lee (@HungLee) reported from London Colney, England

    @bt_uk Yes. The line has been down for days. Need broadband for business!

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _Dfendyr_ Dfendyr_ (@_Dfendyr_) reported

    @bt_uk My Internet has been well below contracted speed since 07/06, I opened a complaint as I was getting nowhere with your customer services and have been promised multiple times management calls to discuss it. Please manage expectations better and help sort this out ASAP

  • VictoriaJ_Guy Victoria (@VictoriaJ_Guy) reported

    @bt_uk I'm trying to place an order on your website and I go through every stage and the final page that should be an order complete comes up with a processing error. I've been in touch with your customer care team who have said there isn't a fault. I've cleared my cache and

  • moggles22 Jenny Mogg (@moggles22) reported

    @bt_uk I am sick of the problems i have with your company!!! over 2 years of non stop problems! for the amount we pay it's ridiculous! I need the Internet for my baby monitor and my partner works from home! 😡😡😡

  • europesheila Sheila Ritchie 🔶 (@europesheila) reported

    @bt_uk I have spoken to a human who has explained what the problem is. It would have been good if the Chat had done that and not just got stuck.

  • RobCockburn RobCockburn (@RobCockburn) reported

    @bt_uk Yes. 17 days and no broadband. It’s constantly down

  • geordierail Si Brown (@geordierail) reported

    @RobCockburn @bt_uk Customer service at its finest right there mate. Honestly, if owt infuriates me, it's companies saying they'll call and don't. I normally reserve that sort of behaviour for cowboys. I'll put @bt_uk in that category then! You should get some sort of compensation for this. 😡

  • AnnShortyGriff Ann Shorty (@AnnShortyGriff) reported

    @bt_uk @BTGroup what next? No plans for Fibre in my area? I'm still paying for a poor service!

  • withthebadhair Beck (@withthebadhair) reported

    @bt_uk my broadband has been down all day, is there an issue? Tried restarting several times… couldn’t get hold of customer service on phones or live chat

  • JaneClifford23 Jane C (@JaneClifford23) reported

    Hello @bt_uk my broadband signal's disappeared in Leeds LS6.

  • Marsalalakazam Marsal Firdaus (@Marsalalakazam) reported

    @JasonSykes @bt_uk The problem with customer support is their no response or automated replies that do not solve anything. When I had similar difficulties with my account I had to reach out to @zems_ins for help. The good thing is they did help fix my acct.