BT (British Telecom) Outage Report in Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Greater London come from postal codes NW10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Greater London, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greater London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (17%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wandsworth, City of London, Hackney, Greater London, Abbey Wood, Islington, Hammersmith, Sudbury, Buckhurst Hill, Chingford, Southwark, Hounslow, Harringay and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Wi-fi | |
| Wandsworth |
||
| City of London |
Internet | |
| Hackney |
||
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Greater London, England
Latest outage, problems and issue reports in Greater London and nearby locations:
-
❣HANDCUFFED❣
(@Goonerlover69) reported
from
Croydon, England
@bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔
-
ian Burgin
(@ipowell1) reported
from
Camden Town, England
@bt_uk Never seen this woman but damn she is fine.!
-
RAZZÆ
(@RAZMIKSARGSYAN) reported
from
Stratford, England
@btsport can the support team please message me
-
AARON.
(@AaronNacey) reported
from
Barnet, England
@bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.
-
Kieran Shew
(@shoeburger) reported
from
Merton, England
Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
-
Edward berry
(@eddibfit87) reported
from
Hammersmith, England
@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
-
Steve
(@stevetom110) reported
from
Eltham, England
@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
-
Paul Kellaway
(@pkllwy) reported
from
Poplar, England
@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
-
Mike May
(@MikeMay69) reported
from
Barnet, England
@GabbyLogan @BTCare BT=Bloody Terrible
-
FranCfc🏴🇨🇦
(@chelseafran) reported
from
Croydon, England
@bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine
-
Diana Nye
(@DianaNye) reported
from
Paddington, England
@bt_uk 😂 the website page is down
-
LPESSN
(@LPESSN) reported
from
Camberwell, England
@ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.
-
Kiran Raichura
(@KiranRaichura) reported
from
Watford, England
@SkySports if you're going to have that nonsense-spewing ****** as a pundit, then at least get someone with a backbone, and perhaps from the other clubs standpoint, to tell him he's being stupid. There are good pundits around, but you seem unable to find them, unlike @btsport
-
Jane Lyons
(@JaneBLyons) reported
from
Camberwell, England
Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please
-
Paul Kellaway
(@pkllwy) reported
from
Poplar, England
Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
-
Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
-
peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
-
James Drury
(@jamesd_27) reported
from
Islington, England
@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
-
Eduardo Kerr–Oliveira
(@eodsgn) reported
from
Hackney, England
@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
-
Mij➶
(@siancanseeyou) reported
from
Barnet, England
Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
𝐃𝐚𝐧 𝐋𝐨𝐰𝐞 (𝖡𝖺𝗋𝗆𝗒𝖡𝗅𝗎𝖾𝖻𝗂𝗋𝖽)
(@BarmyBluebird94) reported
@avfcut1 @btsport @EE Exactly , very bad timing is it, it’s literally happened today I think
-
avfcut
(@avfcut1) reported
@Leicnut @btsport Did you get a fix to this ?
-
Simon Denham
(@si_denham) reported
@BTCare Checked that, no issues in our area. I’ve retuned again and still no ITV1, Channel 4, Channel 5, ITV 2, Film 4??
-
Nutrition Doc
(@Leicnut) reported
@madebygoogle Yeah done all that. It’s a @btsport specific issue because a message appears on tv saying that I can’t cast to that tv anymore. Same for all other tv’s. I can cast anything else.
-
Jen
(@jennybeann12) reported
@btsportfootball @btsport can we please just **** off Peter Walton!? He’s literally just there to agree with VAR. He’s irritating as ****!
-
David
(@djw_365) reported
@SeanGra15094727 @EE @bt_uk Not on the LG store for me either so I have the same problem. Worked fine for me yesterday for the Newcastle match so must have started today.
-
Simon Denham
(@si_denham) reported
@BTCare Hi, we had signal issues so retuned all of our channels, we’ve now lost a number of channels? Please help.
-
DarrenDevBT
(@DarrenDevBT) reported
@MarkAngelv2 @Nick72929843 @btsport Which model Chromecast? If it's not one of the newer models (that comes with a remote control) then try rebooting it by pulling the power and plugging in again. It should only be new models affected by the bug, but a few reports that old devices fail until they're rebooted
-
avfcut
(@avfcut1) reported
@BarmyBluebird94 @btsport @EE Rang BT, she’s sad that due to licensing it may be the end of casting it. They have no FIX
-
Richard
(@rjhsteel2001) reported
@bt_uk Yeah checked that. Says it's fine. Been up and down speed wise all day