BT (British Telecom) Outage Report in Greater London, England
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The latest reports from users having issues in Greater London come from postal codes NW10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Greater London, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greater London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Croydon, City of Westminster, Poplar, City of London, Barnet, Harringay, Paddington, Wembley, Greater London, Hammersmith, Hounslow, Wandsworth and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Greater London, England
Latest outage, problems and issue reports in Greater London and nearby locations:
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Toby
(@7Ten) reported
from
Ilford, England
@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Mij➶
(@siancanseeyou) reported
from
Barnet, England
@bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Anne De'Ath
(@AnneDeAth) reported
from
Harrow Weald, England
@bt_uk Sorry, doesn't work. Text fails to send.
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
-
Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
-
Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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GodessX0
(@GodessX0) reported
@BapyCal @ultrawideo @bt_uk Oh right, I don't have either. If a VPN works then it's probably not the internet provider and likely a service or API or something that Twitch and Epic use 🫤🙄
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Shaun Irvine
(@_shaunirvine) reported
@mrsteadyhands @bt_uk I know. I get they are having some sort of issue and trying to fix it but surley they can put a simple tweet out saying what the issue is or that it's down and working to fix it, just something for all their paying customers. Many have zoom meetings for work! Disgusting @bt_uk
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Kate Curtiss
(@immskate) reported
@mikw650 @bt_uk Thanks @Twitter for finding the answers I’ve been looking for - been rebooting my router for the last few hours with Alexa and Ring not working. Now realise it’s not just mine 👍🏻👌🏻
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BapyCal
(@BapyCal) reported
@GodessX0 @ultrawideo @bt_uk Didn't help for me, but it was worth a try! I've got someone telling me they fixed it by turning their VPN on, but I don't use a VPN
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Kevin Oliver
(@KevinJOliver) reported
@ring @bt_uk when is this issue going to be fixed?
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Callum Forbes
(@Csf1944) reported
@bt_uk have been having so many issues lately it’s ridiculous, cannot get on the PlayStation network, please sort this out asap
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YT
(@TYKCAZ) reported
@bt_uk @OpenreachHelp had issues earlier not being able to access some services on my broadband and now BT internet is completely down with no access to anything, no notification or indication that there is a problem with service on the status website. Fix asap and comp for time.
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cuply
(@cuply10) reported
@bt_uk @EpicGames Epic Games Is down for BT internet, when epic launcher finally loads it asks me to log in or continue offline. I'm using Ethernet and I can connect to any other games just not ones stored in epic games launcher for example Fortnite.
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PAMELA Bowen
(@PAMELAB96732871) reported
@fizzychicken @bt_uk I phoned Amazon and both my fire stick and echo is down cause of bt
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Matt Angel
(@Angelophile) reported
@bt_uk As the outage affecting Amazon Alexa, PSN and other smart devices is making national news now, any chance of addressing it on your status update page? A lot of us have been left completely in the dark.