BT (British Telecom) Outage Report in Greater London, England
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The latest reports from users having issues in Greater London come from postal codes NW10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Greater London, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greater London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Loughton, London, Hackney, Stanmore, Woodford Green, Southwark, Ilford, City of London, Croydon, Wandsworth, Paddington, Enfield Town, Barnet and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Loughton |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| Hackney |
Internet | |
| Stanmore |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Greater London, England
Latest outage, problems and issue reports in Greater London and nearby locations:
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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Grace Graham MSc
(@Grace_KIS) reported
from
Hackney, England
Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety
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adam kinsley
(@adamkinsley) reported
from
Harrow Weald, England
@jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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Martin Warner
(@mwarn73) reported
from
Poplar, England
Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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Marv- So Real Sounds
(@MarvManPro) reported
from
Poplar, England
@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Steve Atkins
(@StuckUpSteve) reported
from
Enfield Lock, England
@btsport woman commentary doesn’t work , please stop it it’s Shit
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Kiwi 🥝 🔜 #EGX London | #4TG Game Con
(@TheBonnieKiwi) reported
from
Poplar, England
@kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin
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Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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A.P
(@APjoinsthecrowd) reported
@bt_uk I've joined BT, booked my installation date - weeks in advance. I've waited in all day (8-1pm timeslot), been on the phone to the for 1h8m, to witness a sly update to my account at 5:30pm that there's a problem. No contact as promised, no update from engineer, NO Internet?
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chris brayne
(@brayney12) reported
@bt_uk I explained all of this to your colleague via text and then voice calls , she very kindly pointed out that there was nothing wrong with the network and essentially I should turn it off then turn it on again . Only spend 1k a year with you so .......
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Red Daz
(@Mozza1304) reported
Appalling service yet again from @bt_uk. No internet now since Friday, was supposed to come today to rectify the problem and haven't turned up, making my wife miss a very important Zoom meeting. Will be looking to cancel my subscription if this is how you treat customers.
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H
(@countrymousie) reported
@wvgmltd @btbusinesscare Whoever you go with Openreach fix the cables
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Susie Roberts
(@susiesooze) reported
@bt_uk But I don’t understand how much more I will have to pay & what I have to do. Is there anyone who can help please?
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kelly Harrison
(@kellyHa68537761) reported
@bt_uk BT have been charging us for SPORTS even though we cancelled the whole package, please can you look into this and refund/cancel the invoice as this is incorrect. Thanks
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Jon Pinkerton
(@pinkyisatwit) reported
@bt_uk we have been cut off from broadband since 14th Dec due to you switching our line without authorisation. Now being told by the ‘priority’ reconnection team that they can’t do anything until 11th January. Not acceptable. Please help.
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Pete/Monster/Daddy
(@MonsterOG_) reported
@_Baeanne @VodafoneUK @bt_uk I had the same issue you would either get an appointment next day or in a few days... They were quick with doing mine and getting me another appointment... Reason why they wont do it is because it would take them around an hour to sort their equipment
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Jonathan K. Tullett
(@jonathantullett) reported
Rather surprised that @btbusinesscare's 'thank you' for being a customer for the past 10 years is to tell me they need to raise my internet charges by £60/year.
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Matthew Aston
(@MatthewAston8) reported
@bt_uk @bt_uk Are you able to help me with an order I made with @btshopuk can’t get any response and need an update on an order