BT (British Telecom) outages and service status in Greater London, England

Problems in the last 24 hours in Greater London, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Greater London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Westminster Abbey, Paddington, and Greater London.

City	Problem Type	Report Time
London	Wi-fi	3 hours ago
London	Internet	4 hours ago
London	Wi-fi	5 hours ago
London	Internet	6 hours ago
London	Internet	7 hours ago
London	Internet	9 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Greater London, England

Latest outage, problems and issue reports in Greater London and nearby locations:

• 
  Tom Westwater (@tomwestwater) reported 5 minutes ago from Kensington, England

  @bt_uk No given up- only 5 month left with BT so not a problem

• 
  Nick Atkin (@NicoSCMP) reported 5 minutes ago from London, England

  Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

• 
  peter (@peter33266430) reported 18 minutes ago from Kensington, England

  @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

• 
  Martin Warner (@mwarn73) reported 19 minutes ago from Paddington, England

  I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

• 
  Alan Burkitt-Gray (@alanburkittgray) reported 23 minutes ago from London, England

  @bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her

• 
  Ollie Geale (@OllieGeale) reported 30 minutes ago from London, England

  @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

• 
  Antonia (@Flaminhaystack) reported 35 minutes ago from London, England

  @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

• 
  Lanny (@_LannyWalker) reported 36 minutes ago from London, England

  Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

• 
  Emily Ray (@emilyraylondon) reported 38 minutes ago from London, England

  @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

• 
  Dan White (@whitedan2001) reported 44 minutes ago from London, England

  Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

• 
  Kass (@Kass1411) reported 45 minutes ago from Paddington, England

  @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

• 
  peter gardner (@petergardner50) reported 45 minutes ago from London, England

  @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

• 
  Henry (@erossiniuk) reported 45 minutes ago from Kensington, England

  Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

• 
  Deano (@Deano2301) reported 48 minutes ago from London, England

  @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

• 
  Michael Kitchener (@eventsbykitch) reported 48 minutes ago from London, England

  @btsport customer service is the WORST on the planet #CustomerService #cancelled

• 
  Abbi (@profmyster21) reported 51 minutes ago from London, England

  @bt_uk Is the wifi down in SE6???

• 
  Lochlann (@Lochlanndg) reported 52 minutes ago from London, England

  @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

• 
  Martin Warner (@mwarn73) reported 52 minutes ago from Paddington, England

  48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

• 
  SiBurman (@symbosimbo) reported 53 minutes ago from London, England

  @soen @TalkTalk @bt_uk True! I just want a decent signal though.

• 
  MISS OLUBUNMI (@adekoya_k) reported 55 minutes ago from London, England

  @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Sadler (@JSads1983) reported 5 minutes ago

  @bt_uk Thank you, but these were engineers, who wanted to gain access to my home even though I hadn't approved a visit. When asked for ID, they became rude. They left and then attempted to come back later. Again, with no ID or any official looking job sheet.

• 
  CARL ROBINSON (@CARLOSUK01) reported 7 minutes ago

  @btbusinesscare please cancel my order as you seem incapable of delivering a service and can’t even manage to transfer me to a supervisor to escalate my complaint when you change my installation yet again - that’s almost 4 weeks waiting now 🙁

• 
  Lee Williams (@LeeWilliams154) reported 8 minutes ago

  @bt_uk Excellent service from Brian at your call centre BT when I called, got everything I wanted and possibly TV from you in a few months

• 
  Scott Weller (@ScottWeller1974) reported 8 minutes ago

  @bt_uk Why are you holding me to a contract you can’t even provide the service for

• 
  Sadaf Ahmed (@SadafAh05016729) reported 9 minutes ago

  Hey @bt_uk there’s no WiFi here in south London - can you help?

• 
  uılʞuɐɹℲ (@puddles46) reported 10 minutes ago

  @bt_uk I have genuinely had enough of your service now. Expecting a £96 refund but instead for the 4th month in a row after I left you have billed me again. This time it's now apparently overdue. This is genuinely unbelievable

• 
  Stephen Marsland (@StephenMar68207) reported 14 minutes ago

  @bt_uk since my full fibre was installed my connection has been rubbish,you checker on the website found an issue your end but then I just get trapped in a ongoing loop of uselessness from your 'help bot'(which I can't actually type a reply to)how do I actually resort this issue?

• 
  Mark Haynes (@IQuitMuskspace) reported 20 minutes ago

  .@bt_uk @WeAreOpenreach WHAT A SHAMBOLIC BUNCH OF HAPLESS BUFFOONS YOU ARE. ALL I WANT IS RAMS AHEAD OF AN INSTALL AS YOU GOT IT WRONG LAST TIME. THEY HAVE BEEN PROMISED BUT NEVER DELIVERED. YOUR 'GUIDES' LIE TO CUSTOMERS. I HAVE EVIDENCE.

• 
  Dwain Driver (@TrainDriver1982) reported 21 minutes ago

  @bt_uk are literally the worst

• 
  J (@Daylightfire) reported 28 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low