BT (British Telecom) Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W8 and SW5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Harrow, West Drayton, Croydon, Barnet, Greater London, Hackney, Newham, Camden Town, Bromley, Poplar, City of London, Harringay and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| Harrow |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Roger Tichborne/Rog T
(@Barneteye) reported
from
Barnet, England
@andrewsduncan1 @btsport They have a policy of employing crap analysts
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Richard
(@sirblackers) reported
from
Walthamstow, England
@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
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Danny James
(@1DJHatch) reported
from
Stratford, England
@England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands
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Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
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CpfcRyan
(@Rpriv77) reported
from
Hackney, England
@OleleSalvador @btsport @CBSSports Down bad
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steve platt
(@plattste) reported
from
Ilford, England
@BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Euripides 🦁 🏴🇬🇧
(@Nippyted) reported
@bt_uk Yes and it’s got a speed checker that never says anything’s wrong. You’re not fooling anybody BT. 🙄
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Amit Yadav
(@amityadav0205) reported
@bt_uk I got BT hub in April start and received device, then order got cancelled due to system error and hub was returned. Then sales guy placed new order on 29th April, received it and services activated but internet is not working. Yesterday openreach guy came and said hub is faulty.
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Stephen
(@W3SG) reported
@bt_uk You never said that advice was only if I am in contract. I am not in contract. I asked if I can down. You said no. So did your colleague yesterday. OFFCOM need to know the advice is wrong and misleading
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djbhorner
(@djbhorner) reported
Looking for #broadband options in #UK ? Don’t fall in the same trap I did with @bt_uk . Not only has the service been extremely slow (especially on upload speeds) and inconsistent but they make it very near impossible to rectify and back out of contract! @WhichUK @UKConsumerRight
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Stephen
(@W3SG) reported
@bt_uk So I need to cancel my contract and then rejoin as a new customer.
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Ed Cooper
(@edcoops333) reported
@bt_uk absolutely shocking customer service. No Wi-Fi all day even though your team says it’s fixed. Can’t speak to anyone all I get told is to go through the chat. Chat doesn’t work. Still without Wi-Fi and now looking at a new provider.
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Rupert Garrett
(@RupertGarrett) reported
@bt_uk HELP please! I have an old debt to BT (which I have actually paid back in 2019) still appearing on my Experian credit report. Experian are saying that only BT can authorise them to amend anything so please can I speak to somebody about this?
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j0nch0i
(@j0nch0i) reported
@TalkTalk You’ve lost a customer for life. And plenty more if I have anything to do with it. The incompetence I’ve seen at display, the silos and lack of communication and coordination, and full ineptitude is obscene. Going back to @bt_uk who are able to sort me out by tomorrow 2/2
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Robin 💛💙
(@_rob_p_) reported
@bt_uk After an hour on the phone I’ve got agreement that whilst your systems won’t allow things to progress and won’t cancel the delivery of this new equipment (why?!) that the effective cancellation date won’t be affected. Such a bad situation.
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Graham Sykes
(@GrahamSykes18) reported
@bt_uk - when are you going to get the internet back in south cumbria? I'm sure you'll be rushing to re-imburse me for failure to provide a service I pay for!!