BT (British Telecom) Outage Report in Kensington, Greater London, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
The latest reports from users having issues in Kensington come from postal codes W8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (57%)
-
E-mail (14%)
-
Wi-fi (14%)
-
Phone (7%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Bermondsey, Paddington, Leyton, Kensington, Lewisham, Hackney, Croydon, Fulham, Hounslow, Islington, Camden Town, Bushey and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Total Blackout | |
| Bermondsey |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
-
Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.
-
James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
-
Mark O'Callaghan
(@EventOCallaghan) reported
from
Camberwell, England
@bt_uk live chat customer service Where and how
-
Maddy Goes Mad
(@Maddygoesmad) reported
from
Poplar, England
@bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.
-
Andy Gaffey
(@andy_gaffey) reported
from
Lambeth, England
@bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16
-
Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
-
Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport
-
Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
-
David Israel
(@davidal123) reported
from
Bushey Heath, England
@virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.
-
James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
-
JPaulG 🐼 😷
(@JPaulG) reported
from
Wandsworth, England
@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
-
Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN
-
Gary Jones
(@garageowns) reported
from
Hackney, England
@bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time
-
Yogi D
(@yogidowntown) reported
from
Watford, England
@bt_uk Hello, is there currently an outage in the WD19 area?
-
Toby
(@7Ten) reported
from
Ilford, England
@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
-
Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
-
Rob Holley
(@robholley) reported
from
Camberwell, England
@ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)
-
Jenny Collins
(@radioheadjen) reported
from
Tottenham, England
@la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.
-
James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce
-
Mij➶
(@siancanseeyou) reported
from
Barnet, England
@bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Tracy Harvey
(@Pear_shaped30) reported
@bt_uk we changed our broadband from ee to bt full fibre. We had endless problems with ee so hoping the service would be better from bt. Was ok for a while but it’s slow at loading things up when on the internet and putting us onto mobile data. Please help.
-
PSPlay
(@PS5Play_) reported
@bt_uk We've phoned up this morning. A faults engineer has been arranged to come on Saturday to fix what the first engineer didn't do.
-
ursula partner
(@ursulajane70) reported
@bt_uk hi I’m thinking to changing to bt tv from sky but I don’t have a tv aerial I live in a house.Or the one up there is not working. Is this a problem ?
-
Dave C
(@davecG60) reported
1/2 @bt_uk how hard can it be to sort an engineer out ? After last weeks fiasco of the engineer never turning turning up, today he turns up at our old house!! Despite a lengthy online chat with your staff & having it confirmed they'd be coming to the new house, engineer has now..
-
Lee Hughes
(@LeeJarraHackle) reported
from
South Shields, England
Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame
-
Christopher Nesbitt
(@cnesbitt1811) reported
@_MissieBee @SkyHelpTeam @bt_uk End date of sky and they will arrange to start then. They can cancel the broadband automatically for you. You only need to ring sky to cancel tv. Good luck.
-
PSPlay
(@PS5Play_) reported
So @bt_uk came to install full fibre yesterday.We now have no working phone line or broadband and are using a 4g hub for connection atm. The engineer left without testing anything worked and now we have to wait for a hub in the post. Which is obviously not going fix the issue.
-
Stuart Richardson
(@Stuyhathi1) reported
@bt_uk awful service.... sorry no service today. No engineer available to install my broadband but nobody could be bothered to let me know. Did no one think it might be helpful to inform the customer?
-
𝕃𝕚𝕥𝕥𝕝𝕖 𝕃𝕪𝕟𝕕𝕫 █ GB █
(@LittleMeThatter) reported
@bt_uk hi is there an issue with BT broadband in the Lowestoft area?
-
Nick Moulsdale
(@nickmoul) reported
@bt_uk Thank you. Another week with no landline. Digital Voice is useless when it’s not connected except to say “we can see you’re having trouble”. Number maybe lost.number randomly allocated is not valid. What mess up.