BT (British Telecom)

BT (British Telecom) Outage Report in Kensington, Greater London, England

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The latest reports from users having issues in Kensington come from postal codes W8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kensington, Greater London, England 01/02/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kensington, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Croydon, Hammersmith, City of Westminster, Hackney, Hounslow, Southwark, Loughton, Stanmore, Woodford Green, Ilford, Wandsworth, Paddington and Enfield Town.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCity of London TV
United KingdomCroydon Internet
United KingdomHammersmith Internet
United KingdomCroydon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • Dagaffer_10 Kai Havertz ⚡️ (@Dagaffer_10) reported from Harrow Weald, England

    @btsport FIX UP #BTSport

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • LeightonStoane Leighton Stoane (@LeightonStoane) reported from Walthamstow, England

    @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BlackCountryBob BlackCountryBob 🐺💙 (@BlackCountryBob) reported

    @GroovyLtd @btsport Cancelled my subs as I can’t stomach listening to McManaman, and I told them this when I called to cancel.

  • JoshuaK44640227 Joshua King (@JoshuaK44640227) reported

    @JosephB23251919 @Dave_Hughes @btsport That was never official they were trying to buy he land but we told them to **** off and we r extending the stadium, if we ever get to league 2 and somehow manage to battle for league 1 we'd Mt build a new stadium

  • novinnyno Feedthegoat (@novinnyno) reported

    @bt_uk why do you not provide a customer service / complaints email address.

  • Smudger7404 Smudger (@Smudger7404) reported

    @bt_uk I have noticed that the cable into my home has some minor damage to it. This is from the junction box on our wall join to pole, down into our house exposing the bare wire inside. Who do I speak to for a repair on this please? Thanks!

  • dancarder92 Dan (@dancarder92) reported

    @bt_uk mobile may be the worst network I’ve ever experienced. Poor app/website and an absolutely scandalous charge system for when you run out of data! 100% won’t be using again.

  • Sensorie Sensorie (@Sensorie) reported

    @bt_uk @CultureCityJoe Why would you do this? Cold calling is a practice littered with scammers and predatory behaviour. People’s homes are NOT for unsolicited promotion. I NEVER answer my door unless I’m expecting a visit. Three times in one day? You score top marks for harassment and trust erosion.

  • DanniLongx Danielle ❤️ (@DanniLongx) reported

    @bt_uk been trying to sort an issue out at my business for 2 days since you’ve disconnected the wrong phone line and now we have no broadband! Nobody seems to know what they’re doing or can solve the problem!

  • hammers2468 John Appleby (@hammers2468) reported

    @BTCare hi. I am trying to get through to someone to help with a query on my account. Is there anybody there ?

  • DanaeDenna Danae Denna (@DanaeDenna) reported

    @bt_uk 36 h without service and you're not even paying a compensation when it's your FAULT. You're a JOKE. Worst internet in Europe and most expensive too.

  • cattywild10 marwa (@cattywild10) reported

    @hammers2468 @BTCare Good thing I didn’t wait for the customer support as they were unresponsive for my account to be fixed, I was referred to @Farahs_tools by a friend and they were able to resolve the problem.