BT (British Telecom)

BT (British Telecom) Outage Report in Kensington, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Kensington come from postal codes W8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kensington, Greater London, England 11/21/2024 14:05

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Islington, Tower Hamlets, Croydon, Holborn, Wembley, London, Ealing, Southwark, Hackney, Camden Town, City of Westminster, Hornsey, Bermondsey, Paddington and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Internet
United KingdomTower Hamlets Total Blackout
United KingdomTower Hamlets E-mail
United KingdomIslington TV
United KingdomCroydon Internet
United KingdomCroydon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

  • Djbarryc Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • dangregorybfc Dan Gregory (@dangregorybfc) reported from Bromley, England

    @bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • RyanSkeggsUK Ryan Skeggs (@RyanSkeggsUK) reported from Tottenham, England

    Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.

  • miltipello Joshua Milton (@miltipello) reported from Camden Town, England

    Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    @bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare having intermittent issues with our broadband. Trying to do the online check and it’s taking forever. We had this yesterday as well.

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BONJOURimpaige paige (@BONJOURimpaige) reported

    @bt_uk I’m honestly getting fed up of BT lying now. A week without internet, engineers lying about doing a visit and no help whatsoever

  • KimNewbz Kim Newbz (@KimNewbz) reported

    @bt_uk My broadband has been down since yesterday morning. Was told it would be fixed last night at 7 but still nothing. When will it be fixed as I work from home but can't currently! I live in Bangor NI

  • JoeyEllis88 Joseph Ellis (@JoeyEllis88) reported

    @bt_uk Finally our Broadband was up and running for the best part of a Month, only for another Engineer to come back out this Week to try and set up the landline and decided to CANCEL OUR ACCOUNT!? And now you cannot confirm when we will have our Broadband back?!?!...

  • Willtod54568521 Willtodd (@Willtod54568521) reported

    @bt_uk Jesus you took 6 months, 4 engineers visits and 30 hours of phone calls to fix my problem!

  • JonScoff JonScoff (@JonScoff) reported

    @bt_uk I tried to cancel a recent order on your website and it took me straight to that after submitting the request. Can you DM me please?

  • jamie_mole82 Jamie 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jamie_mole82) reported

    @bertybassett77 @btsport Exactly. Imagine if that was down the other end.

  • andrewCWparker Andrew Parker (@andrewCWparker) reported

    @bt_uk Wi-fi (with you). To troubleshoot I also connected the TV with a hardwire to the router and the same problem happens. I also was watching the live game on my laptop and that was fine whilst the TV app was buffering

  • adelemitch 𝙰𝚍𝚎𝚕𝚎 𝙼𝚒𝚝𝚌𝚑𝚎𝚕𝚕 💙 (@adelemitch) reported from Swindon, England

    @davidjmcelroy Sadly, I don’t have BTSport, so will never have to watch last nights ‘highlights’ (will be able to stream MG’s Facebook live though)

  • Livelaugh2020 Michelle (@Livelaugh2020) reported

    @bt_uk any chance you are going to fix the lines near Bathealton. Line been hung over a wall for months, Internet intermittent and awful. You should be upgrading people in these areas not upgrading the superfast already

  • Chris_Ransom ranno (@Chris_Ransom) reported

    @davidwheldrake @btsport think you have to ring them to cancel a contract. Person running their twitter won’t have your account no.