BT (British Telecom) Outage Report in Kensington, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Kensington come from postal codes W8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Wembley, City of London, Southwark, Croydon, Purley, Hackney, Ilford, Paddington, Kingston upon Thames, Bromley, Fulham, Southall and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Wi-fi | |
| Wembley |
Internet | |
| London |
Internet | |
| City of London |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Liz
(@ejp72) reported
from
Walthamstow, England
@btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.
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R4T3D_R7
(@R4T3D_R7) reported
from
Poplar, England
@Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@bt_uk the connection is so poor is driving me mental
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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kerry smith
(@kerrysmith36) reported
@bt_uk My mother in law was sitting there for 2 days panicking her tv had broken she is 75 turns out it was her internet @bt_uk she was genuinely crying believing she had to buy a tv, could you please advise when the internet will be back up in south woodham ferrers please?
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WheelieDealer
(@wheeliedealer) reported
Hilarious interview on BTSport with Kenny Roberts Senior. Poor Suzy Perry having a fit when KR said "sh*t" and then "bullsh*t" at the end. Loved the bit about KR getting £10k start money for a UK race and Barry Sheene getting £4000 ;-)))
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Mark Findlay
(@baldcyclist) reported
Thought we were getting a super fast @bt_uk connection on Friday. Wake up this morning, no internet, which means no access to TV, or more importantly heating which is all run through connection. No appointment till Tuesday to fix, going to be cold and bored!
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mark wooltorton
(@markwooltorton) reported
@bt_uk And I paid to have my phone line moved to corner of my home unlinked from neighbours 2 years ago, Unlink my telephone line And restraighten my satellite dish please, If not i will remove telephone line and charge for satellite dish to be put back for a signal
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Stuart James
(@StuartJamesWMN) reported
@bt_uk Your compensation is a joke. £8 a day from two days AFTER the complaint is made, according to the guy I spoke to on the phone. I work from home. It wouldn’t cover a loss of earnings. I just want to come out of the contract and go back to sky to be honest.
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Julian Milligan
(@darthmill) reported
@bt_uk for a communication company your rubbish at keeping your customers informed. Reported an issue on the 4th said it would be fixed by the 7th but today still no dial tone and only one email on 8th to say you're working on it.😟
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Euan Graham
(@euanjgraham) reported
@bt_uk External work done and when I ring up to organise set-up there's "nothing you can do" to bring the set-up forward from May 25th. Absolute joke in 2022 that it takes you that long. Please help, my partner has her dissertation due in weeks and we have no WiFi. (2/2)
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mark wooltorton
(@markwooltorton) reported
@bt_uk OK thanks you for replying, talk talk told me I have to contact you , I told talk talk they have to sort out the problem, Apologies and I will phone talk talk tomorrow
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Dave Watkin
(@drw2803) reported
@bt_uk I’m a network engineer. Could you do some digging for me and get me a contact in digital voice technical. I’m working for one of your customers that had an issue with it and I’m trying to help.
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SmithingWords
(@dale_linney) reported
@btsport yournline ordering system, help service and app are all atrocious. Sort it out.