BT (British Telecom) outages and service status in Kensington, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Kensington, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 23, 6:53 PM GMT+1.
- Internet (68%)
- Wi-fi (23%)
- Total Blackout (7%)
- E-mail (1%)
- TV (1%)
The latest reports from users having issues in Kensington come from postal codes SW5 and W8 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kensington, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Greater London, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Internet | 5 minutes ago |
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Hammersmith
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Internet | 1 day ago |
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Hammersmith
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TV | 2 days ago |
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Hammersmith
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Internet | 3 days ago |
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Hammersmith
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Internet | 3 days ago |
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Hammersmith
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Internet | 4 days ago |
Nearby cities with recent reports
8 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Jack Teh (@JackTeh96) reported from Hammersmith, England@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Chloe Rose (@chloe_rose812) reported from Kensington, England@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Martin Warner (@mwarn73) reported from Paddington, EnglandI really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Edward berry (@eddibfit87) reported from Hammersmith, England@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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Adam King (@TheLoneRanger00) reported from Paddington, England@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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Jenny Woods (@JennyferWoods) reported from Hammersmith, England@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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Jack Teh (@JackTeh96) reported from Hammersmith, England@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Oak 🌳 (@_Oak01) reported from Paddington, England@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.
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Kass (@Kass1411) reported from Paddington, England@btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue
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Tom Westwater (@tomwestwater) reported from Kensington, England@bt_uk No given up- only 5 month left with BT so not a problem
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Edward Kellow (@edwardkellow) reported from Paddington, England@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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Diego Semerene (@DiegoSemerene) reported from Hammersmith, EnglandAnyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!
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Martin Warner (@mwarn73) reported from Paddington, England48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Jack Teh (@JackTeh96) reported from Hammersmith, England@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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StrawberrySocial (@StrawberrySoc) reported from Paddington, England@bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?
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Martin Warner (@mwarn73) reported from Paddington, England@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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StrawberrySocial (@StrawberrySoc) reported from Paddington, England@bt_uk apparently 2 am is an issue for streaming
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Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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Bridgette Parlma (@Bparlma) reported from Hammersmith, EnglandPeter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Tolkien (@tomtolkien) reported@bt_uk you’ve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesn’t pick up. Do you have an email address or postal address so I can contact you?
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steven 🏴🇨🇱🇮🇪 (@weblivz) reported@bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.
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Tom Tolkien (@tomtolkien) reported@bt_uk Why don’t you just fix your website?
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Andy250 (@Ministryofmess) reported@bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.
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Billy Kelly (@billykellyWWK) reported@HolderSuzan @bt_uk The communication companies are always terrible at communicating 😒
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Dr Pauline Nelson (@DrP_Manc) reported@bt_uk your service is SO appalling. Elderly relative who depends on landline without phone line for 5 DAYS and you have totally failed to fix within the promised time. Formal complaint coming. Poor, poor, poor 👎
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Aaron Law (@AaronLaw92) reported@bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated
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David Jackson (@davidjjackson) reported@bt_uk He offered to put a complaint in, but admitted it wouldnt amount to much. So I said what is the point. Whilst I have had some rubbish service from staff, the problem is @bt_uk itself. How can you sell a service, wth new hardware that is not capable of delivering that service?
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David Wisdom (@Davewizzo1) reported@bt_uk TF3 area no internet once again! @WeAreOpenreach say to speak to you! Non stop for 3 weeks Telford town centre internet line is down once again! Please someone sort it out.. stop blaming each other
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Jacki (@SportyOsteo) reported@bt_uk can you please update me as to when the phone lines will be back up and running in SS177BW No 149 has my elderly relative without a phone line and no communication for over 12 days. She has a help line that obviously works off your system. Many thanks. Jacki