Is BT (British Telecom) having an outage in Kensington, Greater London, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) in Kensington, Greater London, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Kensington, Greater London, England

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Most Reported Problems:

  • Internet (52.22%)
  • Phone (24.95%)
  • E-mail (8.32%)
  • Wi-fi (7.74%)
  • Total Blackout (4.06%)
  • TV (2.71%)

BT (British Telecom) Outage Map Near Kensington, Greater London, England

BT (British Telecom) in Kensington, Greater London, England Comments

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BT (British Telecom) Issues Reports Near Kensington, Greater London, England

Latest outage, problems and issue reports in Kensington, Greater London, England and nearby locations:
  • 61npa
    Nigel Ayers (@61npa) reported from Poplar, England

    @BTCare No phone or broadband line for several days due to car wiping out an exchange. Rang BT. Unwilling to send 4G router as i dont pay enough!! Unwilling to pass me on to a supervisor. Really poor customer service from the "helpline". Joke.

  • danjd_
    DJD (@danjd_) reported from Eltham, England

    Gutted @ScotlandSky have the SPFL rights. Very poor from @btsport to not match or better Sky’s offer. Scottish fans are now going to be subject to the woeful analysis and pre/post match coverage. Sad times.

  • EricStoller
    Eric Stoller (@EricStoller) reported from Kingston upon Thames, England

    @BTCare Hi. I used to be a BT fibre customer but I found even the fastest BT internet speeds to be far too slow when compared to other services.

  • SaiamUK
    Saiam 🇬🇧 (@SaiamUK) reported from Hillingdon, England

    @BTCare I’ll call customer services in the morning because this is getting ridiculous. Speeds are < 5mbps. This includes wired connections too.

  • mrtimenglish
    Tim English (@mrtimenglish) reported from Ealing, England

    @BTCare Signal booster problem. Had the email instructions to reconnect. Still doesn’t work

  • portercraig1
    Craig Porter (@portercraig1) reported from Ealing, England

    @BTCare All blue on wireless. Internet not so much the issue as the TV. Paying for HD, near full package and channels constantly glitchy or simply dont work. Terrible #CustomerExperience tied into a horrible contract

  • portercraig1
    Craig Porter (@portercraig1) reported from Ealing, England

    @BTCare Happens across all channels every day and night. Router is connected to the box via the plug bridge and even the download speeds are abnormally slow. Please have someone contact me to cancel today.

  • Wuuff
    Petunia Winegum (@Wuuff) reported from Lambeth, England

    @BTCare The person claiming to be a BT engineer. I had a similar call two weeks ago. He referred to himself as a BT engineer (not Openreach) and told me there was something wrong with my Hub and I needed a replacement. He put the phone down on me when I asked him too many questions.

  • LexOfBeard
    Laaarvely (@LexOfBeard) reported from Lambeth, England

    @BTCare Nothing wrong with BT to be honest and the fact you replied faster than @SkyUK is epic. Im tired of their crummy service so would like to see who would value my meagre business

  • Wuuff
    Petunia Winegum (@Wuuff) reported from Lambeth, England

    @JHughes_11 @BTCare They’re fake. I had the same after getting a new hub. I suspect our customer details have been compromised.

  • jessiebsdad
    Andrew Poynter (@jessiebsdad) reported from Tottenham, England

    @BTCare We now have a guy called Joseph dealing with it Emmett. I have emailed him a minute ago to follow things up. I am appalled at how bad your service is - perhaps if you supply me an email address I will forward you the details

  • keithyb77
    Keith Brennan (@keithyb77) reported from Ealing, England

    @BTCare don’t really give you much for loyalty, been with them for 4 or 5 years I think, moved house last year and had to sign up for 18 months because i was moving, have to cancel my contract again as moving and they are charging me £124, won’t be back again. #thanks #bt @bt

  • Wuuff
    Petunia Winegum (@Wuuff) reported from Lambeth, England

    @BTCare No, customer service about 40 mins ago. Engineer left at 11am after 3 hours. Said he was escalating it to another team at BT to sort it today by remote access. He knew it was an emergency situation, yet I’ve been left hanging.

  • Wuuff
    Petunia Winegum (@Wuuff) reported from Lambeth, England

    @BTCare Broadband upgraded to superfast on Monday, lost all connection from that day. Engineer came today & wasn’t able to fix it. Said he was referring it to u for remote access. That was 4 1/2 hours ago. Rang BT who said nothing on their system. A 2nd engineer is due tomorrow.

  • johngreenlondon
    John Green (@johngreenlondon) reported from Camberwell, England

    @BTCare I don’t have a complaint reference on the basis I am spending so much time together with my co ordinator calling Manila the last thing I need is to then repeat myself to another department

  • AnnieJBC
    Aromatic Ginger (@AnnieJBC) reported from Islington, England

    @BTCare Now I would like to cancel the contract as I’m sick of it.

  • rithompson
    Rosalind Thompson (@rithompson) reported from Barnet, England

    The @btsport commentators couldn't be anymore biased towards Liverpool if they were wearing replica kits and singing You'll Never Walk Alone. #ARSLIV

  • Tipz22
    Dawood Tipu 🌐 (@Tipz22) reported from East Ham, England

    @SkyUK It's not great for gaming, no. I shall do so since @BTCare is not doing anything to help me!

  • JonathanAvis87
    dufus (@JonathanAvis87) reported from Croydon, England

    @girondins are only 4 points above 3rd bottom @btsport commentator right now in @PSG_English Vs @LOSC_EN game, idiot commentator saying can’t rule @girondins #Bordeaux out of the running for top spots, 19 whole points below PSG at top. #PSGLILLE game live now BTSPORT2 #ligue1

  • ziegfieldstar
    Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England

    @BTCare Yes. Spoke to someone sensible...I hope but still does not excuse the fact that I was not called back to sort out the problem as promised & spent over hour on Tues talking to 4 different people. Very poor performance

  • Morris2906
    Morris Hickey #BrexitNow #StuffChequers (@Morris2906) reported from Chigwell, England

    @ziegfieldstar @bt_uk On 22 October I was told call would be made to me in 24-48 hours. Nothing until 30 October, 190+ hours later, and final resolution evening of 31 October. Last night's lady very helpful, and problem resolved in about 15-20 minutes. @BTCare

  • cdavey01
    Charlene (@cdavey01) reported from Tottenham, England

    @BTCare Disgusting service from BT. #noloyaltytoyourcustomers

  • WelshSeanSter
    Sean Clarke (@WelshSeanSter) reported from Paddington, England

    @BTCare This is the worst customer experience that I have experienced in a long time, much worse than your competitors!

  • Morris2906
    Morris Hickey #BrexitNow #StuffChequers (@Morris2906) reported from Chigwell, England

    I received a direct message from @BTCare and had some toing and froing with them. I am still waiting for the email team to contact me, and #BTcouldntcareless can give no indication of when. THIS IS NOT SERVICE, IT'S A DISGRACE.

  • AdeW1988
    ADW (@AdeW1988) reported from Bromley, England

    Not sure why you’re surprised. Absolute joke of a pundit and a total embarrassment to @btsport . Get that awful, boring, monotone, ill-informed bloke off of your excellent football programming. Genuinely the very worst pundit out there.

  • JaiP72
    JaiP (@JaiP72) reported from Loughton, England

    @Coatesmeister84 @Hotspur67 @RobbieSavage8 @btsport @GlennHoddle @SpursOfficial Was at the game and will never ever forget it

  • OneTomPerrett
    Tom Perrett (@OneTomPerrett) reported from West Molesey, England

    Huge credit to @mrjakehumphrey for his professionalism and respect on an awful day given the #Hoddle and #lcfc helicopter crash @btsport

  • Chri3youtwit
    Chris Francis (@Chri3youtwit) reported from Bromley, England

    Oh Chris Sutton just shut ******** up please, the blokes a **** @btsportfootball #BTSport

  • justinmay72
    Justin May ⚒ (@justinmay72) reported from Croxley Green, England

    @btsport has to be said @chris_sutton73 is an absolutely awful commentator as well as a pundit. How this guy knicks a wage is beyond me. His football knowledge is shocking. He makes @RobbieSavage8 look clever

  • EeePee13
    Elaine Penn (@EeePee13) reported from Ilford, England

    Piss poor service from @BTCare’s dedicated bereavement line. After two calls from us on behalf of my recently-widowed mother, two separate people scheduled call backs with her. She’s still waiting.

  • ScottPurdue8
    Scott Purdue (@ScottPurdue8) reported from Paddington, England

    Disgusting service from @bt_uk. Increase in prices, reduced content and not allowing customers to leave without extortionate charges. Would not recommend to anyone. @BTCare

  • Vollverayn
    Gameness79 (@Vollverayn) reported from Merton, England

    @BTSportBoxing @btsport What a idiot!!!!

  • alexbremer
    Alex Bremer (@alexbremer) reported from Croydon, England

    I've tried to complain 3 times today about the COMPLETE lack of service from @bt_uk, and been hung up on 3 times... they've messed up every single aspect of my order - terrible, appalling service! @BTCare - this rumbles on and on

  • john_leonida
    John Leonida (@john_leonida) reported from City of London, England

    @BTCare the answer your team cited was that the service was too successful and they had problems with the ordering system. Really!

  • john_leonida
    John Leonida (@john_leonida) reported from City of London, England

    @BTCare I now have accept terms for BT Plus AGAIN!!!! and I have not had the benefit of BT Plus for weeks the service I signed on for was cancelled NOTWITHSTANDING there being a direction to fix a problem. I still don’t have the service I signed on for and i have to call back next week!

  • PennyRutterford
    Penny Rutterford (@PennyRutterford) reported from Walthamstow, England

    No thanks go to @BTCare for calling me early and waking me on a Sunday morning to talk about my faulty broadband service. They were then insulting on the phone while setting up a THIRD engineer visit to my home

  • Gary_snell
    Gary.snell.afc (@Gary_snell) reported from Enfield Lock, England

    @TheSqueeze80 @btsport That was so annoying. Need to know wtf Ferguson was saying

  • sakib3yrncb
    Sakib (@sakib3yrncb) reported from Poplar, England

    @btsport you lil piece of shits. Stop censoring the ******* fight. We pay for this shit.

  • jnasagram
    jNAS? (@jnasagram) reported from Borehamwood, England

    What did @tonyfernandes say? **** sake BTSport #ufc229 #TonyFerguson #pettis sound kept cutting out

  • tweetsfromben
    Ben Isaacs (@tweetsfromben) reported from Bromley, England

    @Jayem80 @espnplayer @btsport I’m never sure how the rights work for BT. It’s a Fox game but they show CBS exclusives so…

  • PennyRutterford
    Penny Rutterford (@PennyRutterford) reported from Walthamstow, England

    I am told by @BTCare that what is “best for me” is to wait for a call back tomorrow after an engineer’s visit this morning has made my already intermittent broadband service even worse. I’ll tell you what is “best for me” - to actually have the service I pay for!

  • chrisrainbird
    Chris Rainbird (@chrisrainbird) reported from Ilford, England

    @BTCare Hello there. Are there any problems with logging in online as I haven't been able to log in for nearly two weeks. Thanks.

  • EeePee13
    Elaine Penn (@EeePee13) reported from Ilford, England

    Hi @BTCare Yet again having issues with our router throwing a strop & deciding not to work. So no broadband, no Netflix, second box can’t connect to main box. Usual crap. Router over four years old. How do we get a new one? Too stressful trying to call you.

  • esspekay
    SPK (@esspekay) reported from Eltham, England

    Why have @btsportfootball @btsport got two ex celtic players in the studio for a Rangers match? **** this shit #mute

  • EvelynBA64
    EvelynBa (@EvelynBA64) reported from London, England

    It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

  • devils50
    Simon Devlin (@devils50) reported from Poplar, England

    @BTCare getting appalling customer service. Passed from joker to joker

  • maxfras
    Max Fras (@maxfras) reported from Islington, England

    @BTCare Is this a practical joke? This number sends me to the very same service ('very busy at the moment')...

  • apwardbuilding
    A P Ward Building (@apwardbuilding) reported from Bromley, England

    Sorry our phone lines are still not working after nearly a week now with a big thank you to @btbusinesscare & their complete incompetence.

  • Centre13_larry
    Larry Alaka (@Centre13_larry) reported from Hammersmith, England

    @hayhotime @btsport I am getting the same issue. Every other channel fine. Get to BTSport1 and apparently its my Internet!!!!!

  • RickiKenny
    ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    mourinho has to go surely another defeat another poor performance @ManUtd players out of postion ed woodward do the right thing get rid now @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • sophb66
    Soph/hpoS (@sophb66) reported

    @Morris2906 @BTCare @Glo_Thienel @bt_uk BT NEVER HAVE CARED

  • tartanalterego
    Erin's Auld Man. (@tartanalterego) reported

    @darrellcurrietv @btsportfootball Everyone except the people who control the purse strings. Scottish football fans feel let down by @btsport.

  • tartanalterego
    Erin's Auld Man. (@tartanalterego) reported

    @SkySports Great. 5 years of shite coverage, gobshite hosts and arsehole pundits. Thanks @btsport for leaving us with this pile of steaming horse shit.

  • marxculture
    Mark O'Neill (@marxculture) reported

    Sigh, looks like @BTCare have turned off IPv6 on our local BT Infinity service

  • JulianFootprint
    Julian Christopher (@JulianFootprint) reported

    .@BTCare webmail going down is a sign that it's time to go and make the kids' tea

  • stukiddrfc0205
    Stuart Kidd (@stukiddrfc0205) reported

    @CamboSoutar @btsport @spfl To be fair mate for everyone who are complaining about the TV deal should just start actually filling their stadiums. Complain about a poor TV deal but are part of the reason our league isn't that appealing. Full stadiums = better league.

  • MattRic62091091
    Matt_Richardson (@MattRic62091091) reported

    @BTCare strongly recommended people do their research on BT before they scam further customers out of their hard earned money. Their engineers are incompetent and cannot fix a phone line nor run the broadband service I have paid for. No service for 5 weeks @financialombuds #FOS

  • MattRic62091091
    Matt_Richardson (@MattRic62091091) reported

    @bt_uk @BTCare still no call, not that I am surprised. I am calling now to cancel

  • paulgeorge_28
    paul foreman 💯 (@paulgeorge_28) reported

    @btsport the fact you’ve now lost Scottish football and the UFC is horrible. You are going to lose loads of customers. Me being one. Very poor. 👎🏻

  • michaelmassiah8
    Michael Massiah (@michaelmassiah8) reported

    @CummingCiaran @stuart75 @spfl @SkySports @SkySportsNews @btsport Then they couldn’t of wanted that bad ! They outbid sky for champions league remember