BT (British Telecom) Outage Report in Kensington, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Waltham Forest, Hackney, London, Fulham, Camden Town, Hounslow, Hammersmith, Croydon, Newham, Paddington, Thornton Heath, City of Westminster, Hampstead, Blackheath and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Wi-fi | |
| Hackney |
Wi-fi | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| Fulham |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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steve platt
(@plattste) reported
from
Ilford, England
@BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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Richard
(@sirblackers) reported
from
Walthamstow, England
@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
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subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks
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MarkA1964
(@A1964Mark) reported
Bit insensitive of @EE and @btsport to show an advert of Kevin Bacon trapped underground considering the players are wearing black armbands to support the victims of the Turkey and Syria earthquakes 😔
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David Lumm
(@CyberneticDave) reported
There's a man walking up and down my street purporting to be from @bt_uk/@EE. Apparently trying to convince people to switch. He wanted to hold my phone to do a speed test. Heck no. Is that a thing they genuinely do as a company? @MartinSLewis know anything about this?
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David Smith
(@DavidSm94223215) reported
@jogault33 @jsclark_ @bt_uk Not a surprise, Jo. I’ve had endless promises for a call back and it never happens. Left in the dark and no answers. Dreadful customer service.
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Shabnam Ahmed
(@Shabnamagram) reported
@btsport why can’t I find the cancel subscription button anywhere on your site?
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Lucy
(@Lucyjane1004) reported
@bt_uk The overpayment paid to BT will be gaining interest not passed to the customer.The credit may be shown on the BT account but it has been paid to BT and will be in their bank account gaining interest. I already raised a complaint re my own over charges now raising awareness #OfCom
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Imran
(@Imranronnie_) reported
That offside rule is stupid. Just put the flag up when it’s a clear one like that #btsport #WhuChe
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Andy Smallbone
(@andysmallbone) reported
@TheBadBentley @bt_uk Farm it out to lands far away that’s the problem.. it’s the same with all comms companies sadly they all want your $$$
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Clare Wilkins
(@ClareMWilkins) reported
@bt_uk My elderly father has a landline and a bt account. He has had a broadband account with a different provider which his wife (now deceased)used. When we went to cancel it they told us we would lose the landline number that he has had for nearly 70 years. Is this correct?
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Stephen Davies
(@man_of_gwent) reported
from
Harlow Hill, England
Absolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear