BT (British Telecom)

BT (British Telecom) Outage Report in City of London, Greater London, England

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The latest reports from users having issues in City of London come from postal codes EC4R.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of London, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of London, Greater London, England 09/17/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of London, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Wembley, Hackney, Croydon, Stanmore, City of Westminster, Southwark, Harrow, Mitcham, Hampstead, Chingford, Enfield Town, Romford and City of London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomLondon Wi-fi
United KingdomHammersmith E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • TheBonnieKiwi Kiwi 🥝 🔜 #EGX London | #4TG Game Con (@TheBonnieKiwi) reported from Poplar, England

    @kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • sheilahooper Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • AlsubaieSalem سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas

  • MarvManPro Marv- So Real Sounds (@MarvManPro) reported from Poplar, England

    @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • therealdoyley Doyley (@therealdoyley) reported

    @LawTop20 @btsport I can’t stand that I can only watch Champions League football on my phone (EE covers B.T). The coverage is pretty poor too. I hope streaming services like Amazon get more coverage as well as the BBC.

  • darrenhealy_ Darren (@darrenhealy_) reported

    @bt_uk Hi, is this account able to provide customer service? I have DM'd.

  • LawTop20 Gregory Ioannidis (@LawTop20) reported

    I have, as a matter of principle, decided to cancel @btsport (no #SkySports either). The reasons are personal (not professional); objections need to be stated somehow. #FreeFootball

  • BradThePlug_ Brad The Plug (@BradThePlug_) reported

    @SpoderBrad @ATVIAssist @bt_uk I get this too bro, I’ve just been putting it down to lag spikes

  • carolinecbaker Caroline Baker (@carolinecbaker) reported

    @bt_uk is there any point in having a landline ? Every call I get now are thieves trying to get my bank details ! This week : fake calls from BT my wifi is about to fail, TAX office I am about to be arrested, accident claim & D&G renewal of appliances cover, POST OFFICE parcel

  • tim_becks tim beckett (@tim_becks) reported

    @BTCare wondering if you can help, should have had phone line installed on 13/04/21 but there was a fault with a box on a telegraph pole that the guy couldnt climb due to a red sticker on it, so said hed arrange cherry picker to fix it. Guy turns up yesterday but again without it

  • Jaden_Wasp Jaden Wasp (@Jaden_Wasp) reported

    @lollujo @bt_uk By are awful. Unless you are with them because you want their football TV package included with broadband you should look elsewhere. Clueless.

  • Ronniehotdog Ronnie Kay DJ (@Ronniehotdog) reported

    @bt_uk on your adverts you tell Paula she shouldn’t put up with broadband that’s not up to the job. Well my broadband is with yourselves and it’s not up to the job. Can I leave my contract early? If you genuinely believe people shouldn’t have poor quality broadband

  • RosieG1969 RoRo (@RosieG1969) reported

    @Terrymc1939 @f1broadcasting @btsport Yes I'd imagine so. Im in a rural area, I dont even get the bt tv as broadband isn't fast enough. Id be much better off with a sky package and a dish. But I now have 16 months left of my 18 month contract. Sucks!

  • romeo8800 Rohit (@romeo8800) reported

    @bt_uk Rohit khanna 55 petworth gardens UB109HH Bt sport ultimate had the issue. Picture went green and pixelated and no sound. By sport HD channels were okay.