BT (British Telecom)

BT (British Telecom) Outage Report in City of London, Greater London, England

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The latest reports from users having issues in City of London come from postal codes EC4R.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of London, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of London, Greater London, England 01/25/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of London, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Ealing, Croydon, Wembley, Hampstead, Enfield Town, Tower Hamlets, City of Westminster, Fulham, Islington, Paddington, Hounslow, Southwark and Camden Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomEaling Wi-fi
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • awmackenzie Andrew Mackenzie (@awmackenzie) reported from Bromley, England

    So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • Grace_KIS Grace Graham MSc (@Grace_KIS) reported from Hackney, England

    Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • millykr Milly Kenny-Ryder (@millykr) reported from Camberwell, England

    @bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.

  • AnnieBabes Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games

  • BabumiahMiah Tafazzul Miah (@BabumiahMiah) reported from Poplar, England

    @btsport your app doesn’t have the option to chrome cast the games, can you fix it please

  • TheMadness97 Sir Byron (@TheMadness97) reported from Camberwell, England

    @bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!

  • matw69 Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.

  • _becki_d 🤫 (@_becki_d) reported from Croydon, England

    @bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫

  • dankell Dan Kelly (@dankell) reported from Camden Town, England

    So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • tomwestwater Tom Westwater (@tomwestwater) reported from Kensington, England

    @bt_uk No given up- only 5 month left with BT so not a problem

  • rexon3 Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

  • StuckUpSteve Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England

    @btsport woman commentary doesn’t work , please stop it it’s Shit

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

  • adamkinsley adam kinsley (@adamkinsley) reported from Harrow Weald, England

    @jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stumbeline1987 Anotherkentishlasd (@stumbeline1987) reported

    @81damd @bt_uk They won’t let you complain- it’s how they can say they have “excellent service”. We’ve had similar problems trying to complain. Surely illegal?

  • marshy_32 Sue Marsh (@marshy_32) reported

    @bt_uk why are you sending links to a video about having full fibre installed that can only be viewed by creating an account on Vimeo? I’m not setting up a/c just to see what to expect when you do my install! Pretty useless ‘help’

  • CHARLIEKAYCOLE Graham Smith (@CHARLIEKAYCOLE) reported

    @bt_uk I was told I would get a reminder and yes sometimes house moves are delayed & with a million and one other things to think of it slipped my mind - now no home alarms, security cameras, home network, tv or internet

  • birchpolypore Peter O'Connor (Pete) (@birchpolypore) reported

    My wireless internet won't work but my wired internet works, help @bt_uk

  • mckenzi98700450 mckenzie (@mckenzi98700450) reported

    @bt_uk My Wi-fi has been down all day I’ve tried resetting multiple times it just keeps flashing like a pinky purple colour

  • drmick12345 Chris Allen (@drmick12345) reported

    @bt_uk Sorry it’s PTSD not PDSD . Lucky when I was serving my country I did not have your don’t care customer attitude

  • jhymangallery James Hyman Gallery (@jhymangallery) reported

    @bt_uk your service and customer care is the worst I have experienced by an company in years. Totally unprofessional. Is there anyone in authority or is it just all call centres and scripted replies?

  • RevJohnBav John Bavington (@RevJohnBav) reported

    I've recently become very unhappy with @bt_uk . I have a very expensive broadband and TV contract with them, because I work from home and watch football. They promise good WiFi in every room, but I have been getting poor WiFi for over a month. I have reported it twice.

  • MrSeanBarnes Sean Barnes (@MrSeanBarnes) reported

    @bt_uk so got told WiFi would be changed to my new house 28th of march then it got pushed back to the 4th of April. Then the 5th. Now the 14th. I've been sent a hybrid EE hub that doesn't get any signal. 👌 Fantastic stuff when you require WiFi so your partner can work from home.

  • jamesymyers James Myers (@jamesymyers) reported

    Hi @bt_uk. When calling you I could do with either, a) Not being cut off before someone answers. c) Not being cut off whilst talking to one of your advisors. Each of these wasted >10 mins of my life. My situation is unresolved. Can I bill you for this time I'll never get back?