BT (British Telecom)

BT (British Telecom) Outage Report in City of London, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of London, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of London, Greater London, England 02/22/2025 08:25

February 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near City of London, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Dagenham, London, Bermondsey, Wembley, Hackney, Camden Town, Lewisham, Croydon, Tower Hamlets, Ilford, Enfield Town, Isleworth, Holborn, Harringay and Finchley.

Loading map, please wait...
City Problem Type Report Time
United KingdomFulham Internet
United KingdomDagenham Internet
United KingdomLondon Internet
United KingdomBermondsey Internet
United KingdomLondon Internet
United KingdomDagenham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • AAronJoey Aaron (@AAronJoey) reported from Camden Town, England

    @Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • theremaybebugs Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • hairy_chef pmolloy (@hairy_chef) reported from Bromley, England

    @bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.

  • JessicaWoodley Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT

  • credshaw64 Catherine Redshaw (@credshaw64) reported from Barnet, England

    @bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @btsport @WWEUK Awful decision!!!

  • maxsammarco Max Sammarco (@maxsammarco) reported from Lambeth, England

    @btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.

  • katynaomi56 Katy Johnston (@katynaomi56) reported from Wandsworth, England

    @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

  • emmasleon Emma Leon (@emmasleon) reported from Lambeth, England

    @bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • c2chiropractic c2chiropractic (@c2chiropractic) reported from Merton, England

    @bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬

  • noels_c Noeleen Cohen (@noels_c) reported from Barnet, England

    @bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt

  • BanquetRecords Banquet Records (@BanquetRecords) reported from Kingston upon Thames, England

    it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb

  • JessicaWoodley Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • krissbaird Kriss Baird (@krissbaird) reported from Islington, England

    @btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers

  • keithy1317 Keith (@keithy1317) reported from Brentford, England

    @UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

  • y2theo Theo Georghiades (@y2theo) reported from Barnet, England

    @btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mikczmarski a bar of soap 🧼 (@mikczmarski) reported

    @VancityReynolds @Vanarama @btsport How fooking stupid is that yah right me man turtle wankers mate borgish decision making

  • SeminoleNative2 Seminole Native (@SeminoleNative2) reported

    @VancityReynolds @Vanarama @btsport How can we help?

  • Hoppo101 Daniel hopkins🔴⚪ (@Hoppo101) reported

    @VancityReynolds @Vanarama @btsport But saying that. 3pm blackout should stay in place. If certain clubs with smaller fan base start to struggle and fans think, I'll stay at home and watch in TV, these clubs would go under. #keep3pmblackput

  • PureH11 PureH (@PureH11) reported

    @VancityReynolds @Vanarama @btsport Basically, half your matches wouldn't be streamed anyway thanks to the 3pm Blackout, which is for all Football in the UK which is to encourage people to actually go to the grounds instead of staying at home and 9 times out of 10 would watch a prem match over the lower league.

  • Aidan_Gamble Aidan Gamble (@Aidan_Gamble) reported

    @VancityReynolds @Vanarama @btsport Is your proposal that the home team keeps all the revenue, in the same way that the home team keeps all the revenue for league games? Have no real issue for overseas streaming if so.

  • MattScFc Matt (@MattScFc) reported

    @VancityReynolds @Vanarama @btsport You can’t stream 3pm kick offs in any league, why should you be special? Let’s be honest it’s got nothing to do with helping the league, it wouldn’t help Woking. 500 people illegally watching a stream and not going wouldn’t help the club at all.

  • TrevorMLambert Trevor Lambert #SaveTheBBC (@TrevorMLambert) reported

    @BTCare Back from holiday and broadband off yet again! Known issue?

  • SimplySomeGuy Some Guy (@SimplySomeGuy) reported

    @VancityReynolds @Vanarama @btsport Yeah, growing the product seems like a bad idea, I'm with the league on this one.

  • BownDiggyRiggy IKnowSomeoneWhoseDadWasKilledByAnEagle (@BownDiggyRiggy) reported

    @VancityReynolds @Vanarama @btsport Might be a stupid question but wouldn't that defy the incentive to watch the show? Like if we all know the scores to all the games that would act as spoilers to each episode right ? Kinda like skipping to the end of the series or watching a highlights.

  • andybirks_ Andy Birks (@andybirks_) reported

    @VancityReynolds @Vanarama @btsport Be careful what you wish for. Streaming has definitely impacted (circa 20% less) championship attendances plus incremental spend on food/drinks and club shop due to lower footfall. This was mainly midweek games. Got to protect 3pm Sat blackout for steaming as piracy risk.