BT (British Telecom) Outage Report in City of London, Greater London, England
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The latest reports from users having issues in City of London come from postal codes EC4R.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near City of London, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Woodford Green, London, Hackney, City of Westminster, Camden Town, Fulham, Tower Hamlets, Enfield Town, Wembley, Kensington, Croydon, Hammersmith, Hounslow, Paddington and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Woodford Green |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| City of Westminster |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡
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Joeboy
(@Joeboy_AFC) reported
from
Bushey Heath, England
@btsport I used to watch Champions League round my grandads every week before you disgusting ***** took the rights and charged an extortionate amount per month for it, you have NO right to comment on anything you greedy pieces of ****
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Edward Kellow
(@edwardkellow) reported
from
Paddington, England
@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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simon phipps
(@simonphipps) reported
from
Camden Town, England
Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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Kass
(@Kass1411) reported
from
Paddington, England
@btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rich AFC 🔴🏴
(@richteamc) reported
@bt_uk thank you for my letter informing me my service that hasn’t 100% worked since the day it was installed is going up. Perhaps you also be so kind to respond to my online query submitted 2 weeks ago ref VOL013-660489807451 Pretty please?
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The Ginger Guy
(@TheGingerGuy22) reported
@bt_uk I spoke with one and said it could be 3 days as there is an external issue.
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Doug
(@Doug52536806) reported
@btbusinesscare once again BT lets me down with an engineer call out. Why do you think it's ok to miss these when I put staff on overtime waiting for the call out.
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Brizio Patrizio diCrafforto
(@BaffoMoretti) reported
@bt_uk Can you go back to DMs to try to help resolve this Netflix billed under BT issue. Been ongoing for some time, they've billed me today, and BT are probably going to bill me too? Saying I have Netflix on account, but it is nowhere to be seen under my products despite sign in
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Ann Marie Pearce
(@AnnMari89893149) reported
@bt_uk internet has gone down I live in the sw1w8sx area
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Lora
(@LoraLightly) reported
@bt_uk @ChristianJW1968 Since BT have taken away reliable landlines and placed them through the internet, the prices should surely go down for a less reliable service? If the power is down or wifi playing up, we can’t make an emergency call. Not everyone uses mobiles or gets a reliable signal.
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Ben Gillam 🙏 ☮️ 🇺🇦
(@bengillam) reported
@openreach @bt_uk Being off the main road might not have been spotted or seen by your guys on the road. A lot of walkers use this “road” so probably wants sorting from a health and safety point of view in case it moves again and cable pings up. Doesn’t look severed, but certainly pinned down
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H🚶🏻♂️
(@ldontknowww23) reported
Gonna go buy a btsport package you lot lost a customer unless you give me sky sports for free rest of the year👍🏼
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Amanda
(@AmandaJEtty) reported
@bt_uk my parents have had a message saying there is problems with their broadband and we’re told to arrange for an engineer to come out. To do this they had to give a pin that had been generated by you. Just checking this is genuine. Thanks
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The Ginger Guy
(@TheGingerGuy22) reported
BT diagnostics bot says "No issue's with the line" BT advisor says there's an issue from outside, so what is it? Surely the check is the same? Deary me. @bt_uk