BT (British Telecom)

BT (British Telecom) Outage Report in City of London, Greater London, England

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The latest reports from users having issues in City of London come from postal codes EC4R.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of London, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of London, Greater London, England 03/29/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of London, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Barnet, London, Hammersmith, Sutton, City of Westminster, Croydon, Hounslow, Hampstead, Newham, Muswell Hill, Woodford Green, Fulham, Paddington, Wandsworth and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnet Internet
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomHammersmith E-mail
United KingdomLondon Wi-fi
United KingdomSutton Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • MarcusWeedon Marcus Weedon (@MarcusWeedon) reported from Harrow Weald, England

    @btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • danny331981 Daniel Leadley (@danny331981) reported

    @SkyFootball disappointed your not showing the Hamburg v St Pauli derby today! Not sure, why I’m paying a subscription when you never show any Bundesliga 2 games! At least @btsport did!

  • deeserve deeserve (@deeserve) reported

    @iMiMiMx @BTBusiness @btbusinesscare Ouch indeed! Thanks for the update! Hopefully a fix comes a lot quicker than 3:30am…

  • masaladishA Wash Your Hands (@masaladishA) reported

    @bt_uk someone just called me from your team and I asked them to call me back later this afternoon and they went “get off the line you idiot” & cut the call!! Wtf is wrong with your customer service. That was so uncalled for. You guys called ME. Terrible customer service

  • rcfoster richard foster (@rcfoster) reported

    Unbelievably poor service from @bt_uk Questioned why we were paying so much. Took away part of our package but still charging same amount.

  • UFO_836 Unpopular Football Opinon (@UFO_836) reported

    @jessiejames11 @btsport @btsportfootball It’s poor/ lazy punditry from Savage!

  • lizdripping lizziedripping (@lizdripping) reported

    @bt_uk Yes thanks. Both hubs were flashing pink so broadband was temporarily down, but restored within 10mins spontaneously.

  • esjaymo Sarah🌙 (@esjaymo) reported

    @bt_uk I have to point my phone at my router to get MY WiFi. I leave the room and it’s all over. Paying for a service you’re not providing is boring. Why? Because some new fangled line is being put in up the road and you want me to pay more for better service. Not how it works!

  • JackMur58861755 Jack Murray (@JackMur58861755) reported

    @bt_uk why are you throttling YouTube?? I have just purchased bt fibre 900 and I am getting the top speeds but when I use YouTube it buffers and goes to a low resolution!!! You have to be throttling as when I switch to a VPN it works fine.

  • newgrandmomma Fiona M More (@newgrandmomma) reported

    @bt_uk what are you doing about an appalling service again? Over a year now with every excuse and multiple engineers, why are we paying for crud? #unacceptable

  • DannyK67 Kegs (@DannyK67) reported

    @btsport @btsportfootball who on earth is this idiot commentating on roma v feyenoord just now? Absolute imbecile #wedonttake