BT (British Telecom) outages and service status in City of London, England

Problems in the last 24 hours in City of London, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near City of London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, City of London, and City of Westminster.

City	Problem Type	Report Time
London	Internet	3 hours ago
London	Internet	8 hours ago
London	Internet	12 hours ago
London	Total Blackout	12 hours ago
London	Wi-fi	14 hours ago
London	Internet	15 hours ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

• 
  Michael Kirkham (@MikeKirkham) reported 17 seconds ago from London, England

  @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

• 
  Nadine Matheson (@nadinematheson) reported 3 minutes ago from London, England

  Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

• 
  peter gardner (@petergardner50) reported 4 minutes ago from London, England

  @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

• 
  Cas 🇯🇲 (@CasanovaThePlug) reported 5 minutes ago from London, England

  Oi @btsport sort out this **** service ASAP

• 
  COLFESeconomics (@COLFESeconomics) reported 7 minutes ago from London, England

  @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

• 
  Alan Burkitt-Gray (@alanburkittgray) reported 7 minutes ago from London, England

  @bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her

• 
  abby handbridge (@abbyhandbridge) reported 11 minutes ago from Islington, England

  @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

• 
  talie (@TalieDelemere) reported 14 minutes ago from London, England

  @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

• 
  𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported 19 minutes ago from Islington, England

  @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

• 
  Ryan Heatly (@RyanHeatly) reported 20 minutes ago from City of London, England

  @lee4ord @btsport @SkySports Not a bad shout

• 
  Ben Fisher (@BenFisherCT) reported 23 minutes ago from Islington, England

  We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

• 
  Rebecca (@RebeccaMc) reported 28 minutes ago from London, England

  @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

• 
  SiBurman (@symbosimbo) reported 31 minutes ago from London, England

  @soen @TalkTalk @bt_uk True! I just want a decent signal though.

• 
  darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported 34 minutes ago from Islington, England

  Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

• 
  simon colvin (@Simon_Colvin) reported 40 minutes ago from Islington, England

  @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

• 
  Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported 40 minutes ago from London, England

  @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

• 
  James Drury (@jamesd_27) reported 42 minutes ago from Islington, England

  @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

• 
  Kylie Ainslie (@DrKAinslie) reported 45 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Lanny (@_LannyWalker) reported 51 minutes ago from London, England

  Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

• 
  Ivan Clark (@wobblyclark) reported 53 minutes ago from Islington, England

  @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DBD (@DBDclothing) reported 4 minutes ago

  @bt_uk I am at my wits end with your stupid service. I’ve been without email for 48 hours and you’re just sending me in circles, even when I speak to your people. Do you have a human being that actually knows how your business works?

• 
  TINA MOORE (@Sassytrip88) reported 4 minutes ago

  @bt_uk Yet still the internet is so slow and has been for weeks Ive done all the checks and found several people in my area experiencing the same problem. It's not good enough

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 4 minutes ago

  @IQuitMuskspace @bt_uk I dont know why @Ofcom allow them to repeatedly get away with such bad service. I hope you get sorted soon.

• 
  James Ferguson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@LucioFulciFan) reported 6 minutes ago

  @bt_uk I would like to discuss a small issue with my bill.

• 
  IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported 10 minutes ago

  @bt_uk @BT_UK You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.

• 
  Anne Optimi-City (@AnneMurawski) reported 11 minutes ago

  @btbusinesscare I need to pay our bill. Can't log in. You have added a new security requirement. A passcode. When I enter it I get an error message "Bad Request - your browser sent a request that this server could not understand" Tried chat - held on 30 minutes. 1/2

• 
  Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported 11 minutes ago

  @bt_uk, has there been a broadband outage in Lanarkshire? I’ve restarted our BT Hub but it has made no difference.

• 
  Shane Hayward-Giles (@SHaywardGiles) reported 13 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

• 
  erika x (@_erikacx) reported 14 minutes ago

  @weblivz @bt_uk Got the exact same problem now

• 
  Restore Britain Moray (@theFMofficer) reported 15 minutes ago

  @bt_uk Hi BT. I'm eligible for BT Home Essentials, but I'm not a BT or EE customer. I need to apply online as I can't use the phone due to a disability. I can't find an online application for new customers. Could you point me in the right direction? Thanks. @Ofcom