BT (British Telecom) Outage Report in City of London, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near City of London, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Bermondsey, Mitcham, Hackney, Earlsfield, Croydon, Hampstead, Fulham, Lewisham, Islington, Ilford, Harringay, Southwark, City of Westminster and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| London |
||
| London |
Internet | |
| Bermondsey |
Wi-fi | |
| Mitcham |
Internet | |
| Hackney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Katy Johnston
(@katynaomi56) reported
from
Wandsworth, England
@bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!
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Banquet Records
(@BanquetRecords) reported
from
Kingston upon Thames, England
it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb
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Diego Semerene
(@DiegoSemerene) reported
from
Hammersmith, England
Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!
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Aaron
(@AAronJoey) reported
from
Camden Town, England
@Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@btsport @WWEUK Awful decision!!!
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Jessicaannewoodley
(@JessicaWoodley) reported
from
Hackney, England
@bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT
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Max Sammarco
(@maxsammarco) reported
from
Lambeth, England
@btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.
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Jesse Peacock
(@JessePeacock) reported
from
Lambeth, England
@bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩
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Theo Georghiades
(@y2theo) reported
from
Barnet, England
@btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬
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Keith
(@keithy1317) reported
from
Brentford, England
@UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩
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Annie Jenkins
(@theremaybebugs) reported
from
Richmond, England
@bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!
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Jessicaannewoodley
(@JessicaWoodley) reported
from
Hackney, England
@bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!
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Tom Belger
(@Belger91) reported
from
Wandsworth, England
Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal
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Russell Kelly
(@westheweasel) reported
from
Islington, England
@wobblyclark @btsport Game was shit too
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Kriss Baird
(@krissbaird) reported
from
Islington, England
@btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers
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Noeleen Cohen
(@noels_c) reported
from
Barnet, England
@bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt
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Catherine Redshaw
(@credshaw64) reported
from
Barnet, England
@bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!
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c2chiropractic
(@c2chiropractic) reported
from
Merton, England
@bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬
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Gustav Pegers
(@Pegers) reported
from
Wandsworth, England
@RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it
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Emma Leon
(@emmasleon) reported
from
Lambeth, England
@bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Customers r Special
(@CustomerSpecial) reported
@BT @btcare When even the support manager rings up to apologise that he has no idea and that he can't help after 3 weeks and whilst very frustrating losing the will to live - it is hilarious - only @bt_global could devize such a way to piss off customers even more.
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Petetheblue1878
(@PeterWoolley7) reported
After no punishment for the big 6 and Everton playing **** I am losing my love of football. Money has ruined the game. @Sky, @btsport and to some extent all the ex player hangers on have killed it. Covid hasn't helped either but it was dying before March 2020 anyway.
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MoRodgers
(@MoRodgers4) reported
To the @btsport @SkySports w@nkers that rip of your Scottish customer, go watch Hibs sing sunshine in Leith...f#ck your plastic Scottish football bashers
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John Clements
(@JohnCle63935180) reported
@bt_uk Thanks. Is this a different number to customer services?
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Chypoetldn
(@Chy78) reported
@bt_uk can you advise if there is a problem in SW8? My broadband keeps disconnecting has been for 2 days now.
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Murun Buchstansangur Management
(@lowerformofwit) reported
@bt_uk hello how do I report a fault without having to spend ages hanging on the telephone? Your online complaint form has a fault and will not accept my submission. 4G down 2 days very localised issue
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Georgina Mears
(@georgina_mears) reported
@bt_uk @WeAreOpenreach Well 6 months 14 Days and still no service Jo from BT inExecutive Customer Resolutions has been no help except to stop them taking money each moth for no service at all they could pay back the money taken last 6 months AS Always all Talk NO Action **** !!!
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Glen Stewart
(@glen2604) reported
I thought sky was bad as broadband provide but @bt_uk are worse
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Justin Barker
(@JustinBarker77) reported
@bt_uk A factory reset of a hub with 2 working discs seems excessive for one disc that isn't working properly, especially as the hub itself has enough issues everytime you release a new firmware. I'll try (again, as I've already done it) re-setting up the disc
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Chypoetldn
(@Chy78) reported
@bt_uk Hi I've just ran the checks. It came back on then went off again. I'm working from home. Pls can you help.