BT (British Telecom) Outage Report in City of London, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near City of London, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Tower Hamlets, London, City of Westminster, Ealing, Croydon, Bushey, Bermondsey, Lewisham, Southwark, Leyton, Harringay, Thornton Heath, Holborn, Ilford and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| City of Westminster |
Internet | |
| London |
Total Blackout | |
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice
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Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Edward Woodhouse
(@edwardwoodhouse) reported
from
Poplar, England
@bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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Dave O'Carroll
(@DaveOCarroll) reported
from
Walthamstow, England
@bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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David Robson 🎧🎬🌈
(@DavidRobson84) reported
from
Lambeth, England
@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!
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Rob Fisher 💙
(@rob_fisher_efc) reported
from
Tottenham, England
@btsport any chance you can get a decent app team?! You are by far the worst TV app out there!
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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darren a
(@anslowda) reported
So @bt_uk you make an appt for an engineer to attend and install a dv service at my elderly parents home on the 19th Oct 8am-1pm. No one attended and they have tried every day to make contact via the phone which has proved impossible. Not great service should they switch to sky?
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Dale Aitkenhead
(@DaleAitkenhead) reported
@karenhenry65 @bt_uk This is still not resolved and I’ve heard nothing about my complaint?? Was promised a renumber to cure fault !!!! Someone please contact me by phone
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Andrew Hovell
(@Andy_Hove) reported
@bt_uk why do have to wait 2 weeks for an engineers visit to sort out a fault??? What kind of service are you running, if you need more staff get them!
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Conor Daly
(@ConorHDaly) reported
@hibernoanglais @bt_uk @Hyperoptic Proud SE1 Hyperoptic convert here, would never go back 🤌🏻
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Algar Goredema-Braid
(@AILAHT0909) reported
It’s day 11 without BT Broadband @bt_uk Cost of buying extra data are mounting. Tied to a service I’m not getting.
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Terry Jenkins
(@Jenko_jnr) reported
@bt_uk Shocking service. No call to say the engineer is not coming, wasting my day off. Can't get through on the phone. Oh and I still have broadband that keeps cutting out. I can't even cancel my package as the call has been dropped twice.
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shezad yusaf
(@ShezadYusaf) reported
@bt_uk what a shocking service I have received from you, loosing 2 days of business because of a fault on the line and you can’t do a simple divert to a mobile, waste of time I have wasted 2 days calling you over 200 times and no one can sort the issue.. IMP-110378672
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anne hill
(@gorgeousuk) reported
@bt_uk It would be good if you answered your phone then. Elderly people rely on being able to speak to somebody in order to get support and I was just on the phone on his behalf for 25 mins to no avail.
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old_warthog
(@WarthogOld) reported
from
Churchdown, England
@bt_uk What a pathetic complaints service you have led me to, cannot negotiate my way around it, given up trying to use it and not willing to waste any more time on it, here is the what 3 words reference if you care to come back and clean your mess up. ///monorail.park.fruitcake
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andrew barnard
(@Felstedboy) reported
@braintreetownfc @btsport @DulwichHamletFC The Iron live on TV? Well I never.Thought they only covered national league