BT (British Telecom) Outage Report in City of London, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near City of London, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Lewisham, City of Westminster, Palmers Green, Hampstead, Hackney, Croydon, Holborn, Southwark, Mitcham, Notting Hill Gate, Ealing, Barking, Islington and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Lewisham |
TV | |
| London |
Internet | |
| City of Westminster |
Wi-fi | |
| Palmers Green |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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ken
(@uk12345) reported
from
Romford, England
@bt_uk So it's not my problem your problem at your problem at your end .
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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Prince Kazeem Ogunbambi
(@kazeemogunbambi) reported
from
Dartford, England
@bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Anne De'Ath
(@AnneDeAth) reported
from
Harrow Weald, England
@bt_uk Sorry, doesn't work. Text fails to send.
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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ken
(@uk12345) reported
from
Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Orchid Foxy 난초폭시 🦊
(@orchidfoxy) reported
@bt_uk When I'm streaming on Twitch had issues past 2 weeks, and today the quality still isn't the best and last time I got "poor connection" which I never got before
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Simon Martin
(@swm2k2) reported
@bt_uk Ladder. She left the job open so I would be first in her card still. Just had a call now from a BT service centre to re-book on a closed job offering 11th April as the next slot…. Bearing in mind I’ve already waited two weeks I don’t think another two weeks is acceptable 2/
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BT Business Care
(@btbusinesscare) reported
@merytsekhmet Hi Krys Sorry to hear about the issues, unfortunately I am unable to direct message you, This is probably due to your privacy settings, could you please send to @btbusinesscare so we can discuss. Depending on your settings you may also need to follow so we can respond privately
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Jane Ramsey
(@ram15567278) reported
@bt_uk fu****g useless service , completely incompetent
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Marcas Ó Cochláin™ ✝️🇮🇪 🇦🇺
(@DJOzzyMarc) reported
@btsport Why does your coverage keep losing sound on the side interviews or non live clips on the Aussie Rules games!?? Happened last week too, what's the issue? 🤔
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Sue
(@Sue_fle) reported
@bt_uk powered by fools! Telegraph pole swapped outside -= no broadband service and it will take BT over a week to get an engineer here! Will lose a weeks pay and elderly folk won’t be able to watch the BT package! All for £100+ per month!!!
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T1DGamerGirl™️👩🏾🦯
(@vivkeenan) reported
@btbusinesscare I sent you guys a DM and clearly (based on NO RESPONSE) asking folks to DM you is a way of making it look like you’re doing something - when clearly you’re not doing anything to resolve these issues
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anthony jefferies
(@anthony64501957) reported
@btbusinesscare still not fixed or resolved my issues and you don`t seem to have anything to say anymore. you truly are awful..
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Mike Morrison
(@RapidBI) reported
from
Borough of Torbay, England
Considering using BT Broadband? Please dont. We are ovwr 3 months in to a change on our account & we have less services than ever. The complaints team are inconsistent & do not seem to understamd businesses need prompt service @BTBusiness @btbusinesscare #customerservicefail
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Simon (M7WWX)
(@WessexWeather) reported
If you are a @bt_uk customer, did you have a duplicate direct debit taken this month, then refunded a week later? I wonder how widespread this was, and how much money BT made by holding onto everyone’s money for a week… @BTCare