BT (British Telecom) Outage Report in City of London, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near City of London, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Radlett, Hampstead, Golders Green, Thamesmead, London, City of Westminster, Camden Town, Harringay, Romford, Bermondsey, Islington, Leyton, Ealing and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Radlett |
Internet | |
| Hampstead |
Total Blackout | |
| Golders Green |
Internet | |
| Thamesmead |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Luce
(@L_Alborough_) reported
from
Lambeth, England
@bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.
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Steve Bernard
(@Bernie82_) reported
from
Wandsworth, England
Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09
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Barry c
(@Djbarryc) reported
from
Bromley, England
@BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport
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EJ Ward
(@EJWardNews) reported
from
Lambeth, England
@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"
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Joshua Milton
(@miltipello) reported
from
Camden Town, England
Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.
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Ryan Skeggs
(@RyanSkeggsUK) reported
from
Tottenham, England
Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Liz
(@ejp72) reported
from
Walthamstow, England
@btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.
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Liz
(@ejp72) reported
from
Walthamstow, England
@btbusinesscare having intermittent issues with our broadband. Trying to do the online check and it’s taking forever. We had this yesterday as well.
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.
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Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@bt_uk the connection is so poor is driving me mental
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Taylor-Moore
(@StephenTM918) reported
Currently over 20min on hold to both @bt_uk and @virginmedia trying to change my install date with one and cancel my service with the other. Both of which should take 3 clicks on a website; Virgin doesn't offer the option online and BT's one is broken...
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Rob Aris
(@Rob_Aris_) reported
@Footyfan20001 @btsport Only highlights of games from the group stages, then all of a sudden the option to pick manager mode went so I couldn't. Managed to download the app on my PlayStation and watch through that with no issues.
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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Tasha Whitmore @mumlife_blogger
(@tasha_whitmore) reported
@bt_uk an engineer was supposed to fix a fault at my property today between 8am and 1pm and no one showed... Not even a phone call! When is my broadband going to actually work?
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ChrisBRFC
(@ChrisBRFC91) reported
@bt_uk Hi Jenny, it seems to be ok now thankyou but if I encounter any further problems I will get in touch
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Jenny Tulloch
(@JenTulloch) reported
@bt_uk It says no none issues but like I said it is back now. I can’t check this when it is down as we have no internet.
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Harriet Catherine Esther
(@wail_ling) reported
Hey @bt_uk I ordered internet 6 weeks ago and still not connected. I’ve called maybe 8 times? Lost hours of my life on the phone. Still no resolution and no one has called me back when stated that they would. Pls escalate.
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Jenny Tulloch
(@JenTulloch) reported
@bt_uk It wasn’t an issue with our line, our whole town lost their internet connection on both occasions.
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Npayne
(@npayne678) reported
@bt_uk if you focused as much energy on fixing issues as you do promoting your TV, you may have less complaints . 3 months of contract issues and I still have to wait 5-7 days for someone to look at my complaint
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Curtis Jobling
(@CurtisJobling) reported
@bt_uk Done both of those things, Laura. Spent the morning on the phone with clients and their emails are working fine. They're replying to MY emails but I don't get replies. Seems your BT service is writing them off as Spam without even sending it to my Spam folder. Can you fix this?