BT (British Telecom) Outage Report in City of London, Greater London, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near City of London, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Lewisham, Carshalton, Wembley, City of Westminster, Hackney, Southwark, Bermondsey, Paddington, Radlett, Leyton, Kensington, Fulham and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| Lewisham |
Internet | |
| Carshalton |
Internet | |
| Wembley |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Hayls Teeney
(@HaylsTeeney) reported
from
Enfield Lock, England
@bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡
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Judith
(@Judiky) reported
from
Brentford, England
@bt_uk guys, no internet in NW105AH all day. Any help?
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Declan Bradshaw
(@DeclanBradshaw) reported
from
Tottenham, England
@MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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mark cording
(@sparkloaf26) reported
from
Barnet, England
Well done @btsport the signal is shocking freezing and cutting out
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s
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Will Ashley
(@willjashley) reported
from
Camberwell, England
@bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!
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Kai Havertz ⚡️
(@Dagaffer_10) reported
from
Harrow Weald, England
@btsport FIX UP #BTSport
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Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@BenGilby1 @btsport He has the worst haircut too.
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Leighton Stoane
(@LeightonStoane) reported
from
Walthamstow, England
@bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?
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DebsF
(@Debsgf) reported
from
Barnet, England
Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport Doesn't work in the UK :/
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Shermin A Ali
(@SherminAaliYoga) reported
from
Merton, England
@bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!
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Foss
(@fackjossey) reported
from
Lambeth, England
Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James Fenton
(@JamesFenton14) reported
@bt_uk having problems with alibi channel
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-on a beach-
(@aebarbour) reported
@bt_uk @bt_uk Having looked into this in more detail it seems that the mobile provider I currently use is not relevant, as this solution is a standalone BT Broadband / EE Mobile offering. Is my understanding correct? A response would be appreciated.
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🎶 #WelcomeToTheBrexit , we got fun and games! 🎶
(@HelenMaryPike) reported
@bt_uk The issue is that BT doesn't think we great unwashed in the countryside are worthy of proper service, even though we pay for it. It's been an issue for a decade and there's never been any improvement. NG32 is my postcode.
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Andrew Douglas
(@AndrewD1553) reported
@bt_uk If I move house - inside contract - but you can’t offer the same speed at my new address, do I continue to pay the old (higher) price, or will you be able to move down to the fastest available at new address (at the lower price)?
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Alison Stacey
(@Alibaabra) reported
@bt_uk Hi there, this is the fourth day in a row an engineer appointment was missed with no notice. I was told by someone on the connections team that you would phone me back today at 12.30pm at the latest today and still nothing. HELP! Please make this saga end.
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Steve Smith
(@stevva) reported
@SkyHelpTeam Can you not activate my broadband today? This is obviously @bt_uk 's fault as they have admitted but this is very inconvenient, plus I am still paying #BT for a service.
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Eric Hearn is still #NotMovingOn
(@erichearn) reported
@bt_uk Mostly resolved. 45 mins on web chat and 35 mins on phone to resolve one of two simple issues. Several staff seemed happy to have 'got rid of me'.
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SeentyG
(@sean_esq55) reported
@btsport I beg you ask Peter Walton why Luiz was a red and Dias a yellow for the same offence, or will he cynically close ranks again to protect the old boys network.
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Wayne Thompson
(@MrWayneThompson) reported
@bt_uk Not what I was told today nor on the letter. Also y do BT have no record of actually sending the letter. Nothing adds up other than money going early. Plus that is 4 days prior not 3. No confusion. The man told me it was an error & apologised but that don't help my 75 yr old mom.
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tommm
(@awildtom) reported
Hi @btsport why ******** won’t it let me activate my account to get my benefits through EE 😒😒😒