BT (British Telecom)

BT (British Telecom) Outage Report in Islington, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Islington come from postal codes N7, EC1V, N5 and N19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Islington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Islington, Greater London, England 01/16/2026 10:25

January 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Islington, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Greater London, Croydon, Hackney, Harringay, Thames Ditton, Southwark, Ealing, Barnet, City of London, Swanley, Islington, Wandsworth and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomHammersmith Total Blackout
United KingdomGreater London Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • Mutsa8 Mutsa Magadah 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇿🇼🇧🇷 (@Mutsa8) reported from Camden Town, England

    @StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks

  • shade306 Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • JAndresDJ97 J Andres 🎧 (@JAndresDJ97) reported from Brentford, England

    @btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk any news on when the Brixton BT outage is going to be dealt with?

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

  • Trizz_7 TQ (@Trizz_7) reported from Hackney, England

    @btsport fix your ******* app, always telling me I’m not in the UK when I clearly am

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

  • kylepont KP 🇺🇸 (@kylepont) reported from Ilford, England

    Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

  • RadarRadar Alan R Adair (@RadarRadar) reported from Hounslow, England

    @btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.

  • susan_pym Susan Pym (@susan_pym) reported from Brentford, England

    To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • alanburkittgray Alan Burkitt-Gray (@alanburkittgray) reported from London, England

    @bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Croydon, England

    I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

  • excellenceinLDN Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

  • puntofisso Giuseppe Sollazzo (@puntofisso) reported from Tottenham, England

    @bt_uk Done, let me know what the next steps are. We have no alternative connection as we live in an area with weak mobile signal and can't work with it.

  • am_on_the_fence jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LiveBlyth AndyBlythLive (@LiveBlyth) reported

    @bt_uk @ImJustMeTee Lots of people with this issue, any updates please...

  • ThatDaveStevens David Stevens (@ThatDaveStevens) reported

    @bt_uk Any update on the outage impacting some sites in the uk? e.g. Zoom?

  • MichelleSupper Michelle Supper (@MichelleSupper) reported

    @bt_uk Hello. I've been on hold to the customer service desk for over an hour. Any chance of getting some help today?

  • ItsCallumtomz Callum (@ItsCallumtomz) reported

    Up to 60 minutes wait for technical support from @bt_uk that’s disgusting.

  • sfleurance77 Sébastien Fleurance (@sfleurance77) reported

    @bt_uk My contract ends mid January. I've called your hot line to get a 12 months renewal but you can only offer 24 months. you obviously dont want to retain customer so I'm going to go to @SkyUK!

  • VegaPunk00 Hamza (@VegaPunk00) reported

    @bt_uk Looks like the issue has been resolved as I'm back on. Can you guys check?

  • Fehners Alex fehners (@Fehners) reported

    @bt_uk @BHAFC_smithy I'm also having the same issue since 12pm. Seems related to BT not being able to route traffic to Amazon web services. Sites not working on BT fibre are working find via mobile data

  • pearlgreenmilkT claudelle. (@pearlgreenmilkT) reported

    @bt_uk Hi! I’ve been trying to access my university content on the online platform. Do you have any info/update regarding the issues connecting to Blackboard and when this will be resolved?

  • LiveBlyth AndyBlythLive (@LiveBlyth) reported

    @bt_uk Why cant my ps5 connect now? Says NAT failed, lots of people with this issue last few hours....

  • iama_pig Lamatrooper (@iama_pig) reported

    @bt_uk @The_FPL_Spot Hey @bt_uk could you keep me posted also? Similar issue… can’t actually get hold of anyone at BT either