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BT (British Telecom)

BT (British Telecom) Outage Report in Islington, Greater London, England

Why is my BT (British Telecom) service not working?

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The latest reports from users having issues in Islington come from postal codes N19 and N7 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Islington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Islington, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Camden Town, City of London, Croydon, Southwark, Brentford, Enfield Town, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, and Barnet.

CityProblem TypeReport Time
London Wi-fi 7 hours ago
London Internet 8 hours ago
Hammersmith Wi-fi 11 hours ago
Camden Town E-mail 14 hours ago
City of London Phone 16 hours ago
Hammersmith Internet 16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • juliewinch
    Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • silverback1809
    Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • Deano2301
    Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • Kurdeck
    Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • _gary_white_
    Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • HouseArrestFM
    Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • AnneDeAth
    Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England

    @bt_uk Sorry, doesn't work. Text fails to send.

  • gxyred
    Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • Jmaguire2
    Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • wobblyclark
    Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • 5561CL
    Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • OhbPark
    ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • SteffanDutch
    steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • bobmontefusco
    Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • AndRaffan
    Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • Michell32388272
    Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • MarkPaton84
    Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • livefr33diehard
    C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • CameronScarlett
    𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • JamieLyons97
    Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NWhitworth1971
    Dr Nicole Whitworth /niˈkɒl/ (@NWhitworth1971) reported

    @bt_uk BT broadband in BD22 has been off since 27 December. Can’t get any proper updates other than that you expect to fix it shortly. It’s interrupting my work commitments. Can you help? Is there a refund for the time of the service outage?

  • CarlyRo31437544
    Carly Roberts (@CarlyRo31437544) reported

    @bt_uk any news on when our broadband will be restored? TA6 area. No information given? No help. Nothing.

  • ruritchie
    Ruth Ritchie (@ruritchie) reported

    @bt_uk update please on repair to broken lines DG111AJ dead since Friday. Can’t load websites on mobile with 1/2bar intermittent 3G. Cables hanging from poles.

  • halseyismanic
    C ♡ (@halseyismanic) reported

    @bt_uk @btshopuk there was a problem with my payment for the ps5. I’ve emailed back at 12pm yesterday and still no reply back. When will you get back to me, I really need to buy this 😫

  • funeralballx
    Jordy 🦇 (@funeralballx) reported

    Does @bt_uk have anything in place to help customers affected by non-stop bad speeds? They always check it, say its fine but the speed is half what it should be both on wifi and Ethernet, non-existent in half the house and it's affecting my ability to WFH causing me to lose pay.

  • NWhitworth1971
    Dr Nicole Whitworth /niˈkɒl/ (@NWhitworth1971) reported

    @bt_uk Broadband has been off in BD 22 since the 27th of November. You are promising to fix it shortly. When will it actually be done? I need Internet for work. Will there be a refund for the period after service outage?

  • spideychalamet
    teresa (@spideychalamet) reported

    @bt_uk our broadband went off at some point in the night, tried resetting twice but the hub is still flashing pink. we’re in the OL6 area, is there an issue due to the snow?

  • adrianpickering
    Adrian Pickering (@adrianpickering) reported

    @SketchLisa @bt_uk Try to resetting your network connection on your phone in settings.

  • niravh1
    Nirav Hathi (@niravh1) reported

    @bt_uk Are you also saying that you will not even bother fixing the problem?

  • NickBradshaw_UK
    Nick Bradshaw (@NickBradshaw_UK) reported

    @bt_uk Hi, didn’t receive email until next day. I did phone customer service and they transferred old details to a new email address for me. The person I spoke to was very helpful and friendly. Thank you for a great service 👍