BT (British Telecom)

BT (British Telecom) Outage Report in Islington, Greater London, England

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The latest reports from users having issues in Islington come from postal codes N7, N19, N5, EC1V and N1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Islington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Islington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Islington, Greater London, England 12/05/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Islington, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Islington, Fulham, Hammersmith, Harrow, Croydon, Barnet, Greater London, Hackney, Newham, Camden Town, Bromley, Poplar and City of London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark E-mail
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • jackdiakou jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

  • colinmcfarlane Colin McFarlane (@colinmcfarlane) reported from Hackney, England

    @btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • ainey68 Lorraine Wall (@ainey68) reported from Harrow Weald, England

    @bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • R4T3D_R7 R4T3D_R7 (@R4T3D_R7) reported from Poplar, England

    @Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DeborahFlynn2 Deborah Flynn (@DeborahFlynn2) reported

    @bt_uk what is going on with your full fibre service?? We have been with internet service for 24 hours. It will be done by 5pm you said, it will be done by 9am you said. What about customer service?? This isn’t the first time this has happened.

  • SNurse1882 Steve (@SNurse1882) reported

    @virginmedia your lads been out today to do some pre installation work (that I wasn't aware of). Now @bt_uk saying there's a major fault externally and can't be fixed until 30th and both customer care centres telling me there's nothing they can do. How is that right?

  • _theogjade ♡ ÖGJådey ♡ (@_theogjade) reported

    @bt_uk love having no internet ALL NIGHT… need to work from home tomorrow as well… I see other are having issues. You gonna do something about it or not?!?!?!?!?! #incompetent

  • jmmgee Jane Glew (@jmmgee) reported

    @bt_uk I have anxiety issues and this is making me uncomfortable.

  • cambridgebarber Wee Seán the Barber (@cambridgebarber) reported

    @bt_uk That's the showing at both hub and disc. Problem worse than before as hub is still not reaching the room. Need another disc to connect to the already installed disc BT gave me.

  • G_susPiece420 Grant Reeve (Gsus) (@G_susPiece420) reported

    @collee1979 @bt_uk Now I'm being told it's expected to be back up at 9am tomorrow morning.... Really BT 36 hours to fix a problem is a bit much

  • fisher_ceri Ceri Fisher (@fisher_ceri) reported

    @bt_uk BT are the worst company I've ever known and people should see through their lipservice, to their substandard service and poor customer skills. An elderly friend of mine has been left without a landline for weeks and now the engineers didn't even turn up when promised!!!

  • jmmgee Jane Glew (@jmmgee) reported

    @bt_uk please can you tell me when the internet will be reconnected in my area . It’s saying tomorrow now ! I live in Worthing . Please help

  • 1Pawinthegrave Cj (@1Pawinthegrave) reported

    @garry411 @bt_uk did u get any joy, my parents in their 80's have mesaaged saying internet down and getting meeesages about connections is this the same thing

  • DeborahFlynn2 Deborah Flynn (@DeborahFlynn2) reported

    @bt_uk Hoping they receive a better service than we are.