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BT (British Telecom)

BT (British Telecom) Outage Report in Islington, Greater London, England

Why is my BT (British Telecom) service not working?

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The latest reports from users having issues in Islington come from postal codes N19 and N7 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Islington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Islington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Islington, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, City of London, Harrow, City of Westminster, Barnet, Camden Town, Croydon, Southwark, Brentford, Enfield Town, Westminster Abbey, Paddington, Wembley, and Mitcham.

CityProblem TypeReport Time
Hammersmith Internet 34 minutes ago
Hammersmith Internet 1 hour ago
London Internet 6 hours ago
London Wi-fi 8 hours ago
London Phone 11 hours ago
City of London Internet 13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Islington, England

Latest outage, problems and issue reports in Islington and nearby locations:

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

  • caz_08
    Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • jhibbert1
    Jenni Hibbert (@jhibbert1) reported from Hammersmith, England

    @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

  • danfellows
    Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

  • caz_08
    Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • RobVary
    Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @btsport why are you not making it easy for your customers to pause your service like sky

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

  • colinmcfarlane
    Colin McFarlane (@colinmcfarlane) reported from Hackney, England

    @btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

  • spanishgeo
    JorG (@spanishgeo) reported from Merton, England

    @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

  • RobVary
    Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

  • spanishgeo
    JorG (@spanishgeo) reported from Merton, England

    @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

  • caz_08
    Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • abbyhandbridge
    abby handbridge (@abbyhandbridge) reported from Islington, England

    @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

  • Morris2906
    Morris Hickey # Stay home, beat Corvid-19 # (@Morris2906) reported from Chigwell, England

    SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk

  • abbyhandbridge
    abby handbridge (@abbyhandbridge) reported from Islington, England

    @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JadeyBum1990
    Jade Tant 🍉🦩 (@JadeyBum1990) reported

    @bt_uk Hi, we are thinking of joining BT Fibre once our terrible connection with @TalkTalk is over and done with. Is there a live chat option anywhere I can chat with an advisor about our options and whether the service is definitely guaranteed here as wasn’t when we first moved.

  • Richard64257879
    Richard Wiles (@Richard64257879) reported

    @bt_uk WHAT ARE YOU DOING?? The now on-site BT engineer has just informed that you have CEASED MUMS LINE and REMOVED HER NUMBER!! Every has been removed. Just WTF are you@doing to us/her? Call me immediately. Escalating to Mike Gauterin now

  • hatterallhill
    matthew barnes (@hatterallhill) reported

    @bt_uk You're joking? Is this how you get support now? Twiiter? So I didn't need to spend 200+ hours on the phone waiting and talking to script-reading eejits?

  • saoirse60
    Jane davis (@saoirse60) reported

    @bt_uk Please tell her to ring correct number. The number she keeps ringing is broken. It should no longer be on my file.

  • Paul_CTH
    Paul Alves (@Paul_CTH) reported

    @bt_uk I’ve already called in and Irene says I’ve to wait til next Friday to get engineer in .. again - You Don’t seem to have a long term strategy!? Do you? or you’re not bother to spend money sending engineer out. If this continues I will cancel my contract.

  • ianwitcombe
    Ian Witcombe (@ianwitcombe) reported

    @bt_uk Hi. Called this morning and advised I would get a call back between 10am and 12pm. Still waiting. Can you help?

  • michaelc1961
    M (@michaelc1961) reported

    @btsport owe me £25 - their lovely customer service team promise me that payment with 5-7 working days. Of course it doesn’t happen! I call again & more promises then I get a text asking me if I would recommend them to my friends - I suggest you avoid anything BT like the plague

  • MrT_1965
    MrT (@MrT_1965) reported

    @bt_uk Hi, I recently had a problem with my landline. It was fixed but the problem has returned. The line is cracklings and it is very hard to hear people. I have tried ringing you but there is a long queue. Your web chat facility is also unavailable. Can you help please.

  • j3nk1
    James Jenkinson (@j3nk1) reported

    @bt_uk Ye It seems really hard to rebook an engineer to put me bloody Internet in my dad had waiting from 1pm to 6pm yesterday and never showed and never had the courtesy to call us either as we speak am still waiting on the phone to be transferred to an engineer been waiting ages......

  • hatterallhill
    matthew barnes (@hatterallhill) reported

    @bt_uk If the connection is crap, likely its bt