BT (British Telecom) Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR2 and CR0.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Tadworth, Hackney, Croydon, Wembley, Southall, Poplar, Hammersmith, Hounslow, Sevenoaks, Orpington, City of London, Caterham, Reigate and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Tadworth |
Total Blackout | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| Croydon |
Internet | |
| Hackney |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Oak 🌳
(@_Oak01) reported
from
Paddington, England
@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.
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Jonny
(@Jonny93715061) reported
from
Croydon, England
@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
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Adam Matthews
(@AdsMatthews) reported
from
Lambeth, England
@EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Ed Woodhouse
(@edwardwoodhouse) reported
from
Bromley, England
BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Walton
(@xpensives) reported
@bt_uk I am trying to change my BT TV package but online I can only upgrade. Your chat agent told me that I could ‘choose wisely’ from the offers!!! You need to fix your webpages for customers not all want Black Friday deals
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Nammy
(@Nammy65147113) reported
BBC world cup coverage pitiful, so old fashioned and negative, never thought I'd miss Sky and BTSport #BBCFootball
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Jane Albert 💫❤️💙🖤🤍⚽️
(@fivestarjane) reported
@bt_uk really need some help sorting my elderly mother-in-law’s phone please. She’s tried to talk to someone but keeps being passed around or told to go online. She’s 82, can you help me please??
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Charles
(@Charlesknight) reported
@bt_uk yes please - it's a BNR (Bell Not Ringing) fault - the online systems works on basis you need to set engineer to house but nothing to fix here - BT TSO needs to fix at exchange. Tried with two sets of handsets which is why I know fault not here.
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Chris Lancaster
(@pixelstone) reported
@bt_uk is there a broadband issue in the Southampton area?
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Sarah Wilson
(@SarahWil230474) reported
@bt_uk wtf switched to you and firstly set up and disconnected the wrong address then had to cancel reorder and now after being told engineer wold arrive today NO ENGINEER BOOKED!!! Party tonight for my daughter totally ruined!! ENGINEER TODAY
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Will Newman
(@WillWillnewman) reported
@btsportufc the replay for last night's fight night does not work and has been down all day. 45 minutes to customer service and still no resolution with blame on the customer. not good enough, it's been 24 hours since the event. @btsport @UFCEurope
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Ashley Knight
(@AshKnight) reported
@bt_uk I’d rather not. There is nothing wrong with the password as can be seen as I’m able to login to the Bt Wifi network and your website, just not the app. Is there a wider issue? Or any other help you can offer?
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Chris Lancaster
(@pixelstone) reported
@bt_uk Are there any fibre broadband issues in Southampton area ?
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Dawn
(@dawnlovesgreece) reported
@isaacbirchall @bt_uk Apparently there’s a major outage. Shame the website was only updated relatively recently