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BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90 , CR2 , CR7 , CR0 , CR4 and SW16 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, City of Westminster, Hammersmith, Camden Town, Croydon, Southwark, Brentford, Westminster Abbey, Paddington, Wembley, Mitcham, Islington, Sutton, and Dorking.

CityProblem TypeReport Time
London Wi-fi 24 minutes ago
London Phone 4 hours ago
City of London Internet 5 hours ago
London E-mail 6 hours ago
London E-mail 6 hours ago
City of London Internet 6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • ollieboito
    Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • PhelanHill
    Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • jamesd_27
    James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • craig_mcrae
    Craig McRae (@craig_mcrae) reported from Lambeth, England

    @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

  • ipowell1
    ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • MewesRonnie
    Mewes (@MewesRonnie) reported from Bexleyheath, England

    @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

  • RebeccaMc
    Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • Scare158Steve
    Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • pkllwy
    Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • Scott9M
    Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • petergardner50
    peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • BenFisherCT
    Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • chelseafran
    FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • mrlloydcook
    Lloyd Cook (@mrlloydcook) reported from Lambeth, England

    @bt_uk my internet has just gone down in SW4, my hub has the orange light

  • eodsgn
    Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • pkllwy
    Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • AnouskaLeon
    Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

  • stevetom110
    Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • deingerous1
    Dein Moore (@deingerous1) reported from Stratford, England

    @bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.

  • AnouskaLeon
    Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jonnylonglegs1
    Jon (@jonnylonglegs1) reported

    @bt_uk Great, another 30minutes out of my working day, I must have spent well over 3 hours phoning your company in the last week. I pay a premium price, expecting a premium service. I think I’ll go to the lower priced end of the market next time, it can’t be any worse than this.

  • scepticteacher
    Sceptical Teacher (@scepticteacher) reported

    @_neilwilliams_ @bt_uk Awful that. @bt_uk surely must know which workman was on that site. So lazy.

  • AnsariBill
    Hasbilla ➐ (@AnsariBill) reported

    @btsport @Tyson_Fury I am honestly so bored of Deontay, why ******** do we have to watch this again. I mean i will enjoy seeing him get brayed again but he is just so boring, just says the same stuff. He’s embarassing. All hail 👑 Fury

  • BigDaddyDavee
    Pool's Closed (@BigDaddyDavee) reported

    @bt_uk It may be worth reflecting on, as an organisation, why I may be the only person to report this significant risk/potential operational issue with BT, Lesley. The initial response from @virginmedia was way better and more helpful.

  • MysterBret
    Bret Myster General (@MysterBret) reported

    @btsport @Tyson_Fury Why ******** do they come out wearing headphones what a prick!!

  • maid_kentish
    Kentish Maid (@maid_kentish) reported

    @bt_uk twice now BT have let me down with a new order and commitments broken. What on earth is going on? No point in having super fibre when you don't get the equipment to me

  • OfficialMattP
    Matthew Priest (@OfficialMattP) reported

    @bt_uk moved house in March. Still haven’t got HD channels. I raised this issue in April and again earlier this month. How long does it take to get a call listened to?

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

  • BrummyOo
    Freedom Fighter (@BrummyOo) reported

    @btsport @Tyson_Fury *Hides under his bed for months *Comes out with the most soft sorry arsed pathetic bunch of crap any champion has ever used *Comes back months later wanting to be the "Badman" again BIGGEST 🔔 END IN BOXING BY A MILE I give you @Deontay Wilder

  • 6257Terence
    Terence 6257 #FBPE #FBPA (@6257Terence) reported

    @bt_uk you just don't get it, I pay for a service, a service that would have been available had YOUR PEOPLE not changed the system, now I have to rely on power too. your company must have known this BEFORE I renewed my contract but (like the government) Failed to disclose