BT (British Telecom) outages and service status in Croydon, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Croydon, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 27, 11:56 AM GMT+1.
- Internet (57%)
- Wi-fi (16%)
- E-mail (11%)
- Total Blackout (11%)
- Phone (3%)
The latest reports from users having issues in Croydon come from postal codes CR90 , CR7 , CR0 , CR2 , SE25 and SE19 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Croydon, City of Westminster, Epsom, Wandsworth, Caterham, Catford, Purley, Thornton Heath, West Wickham, Morden, Beckenham, and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Phone | 20 hours ago |
|
Croydon
|
Internet | 2 days ago |
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Southwark
|
Wi-fi | 2 days ago |
|
Southwark
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3 days ago | |
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Croydon
|
Internet | 6 days ago |
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Croydon
|
Internet | 8 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Anthony Harris (@AntoineDingDong) reported from Bromley, EnglandHi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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Rahel Bailie (@rahelab) reported from Camberwell, England@Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡
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Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England@bt_uk live chat customer service Where and how
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Big L 🏳️🌈 (@bunjlessball) reported from Bromley, EnglandI am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Jared (@gxyred) reported from Lambeth, England@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Andy Gaffey (@andy_gaffey) reported from Lambeth, England@bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16
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Danny Attle (@DanfromtheSouth) reported from Bromley, England@btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈
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Gary White (@_gary_white_) reported from Merton, EnglandHi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Skye Nicolson (@skyebnic) reported from Addington, EnglandKicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈
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David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
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Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
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Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Milly Kenny-Ryder (@millykr) reported from Merton, England@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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steffan Dutch (@SteffanDutch) reported from Bromley, England@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Nat 💕 (@Silcox777) reported from Worcester Park, England@bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.
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Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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grace hooper (@messalinahooper) reported@bt_uk Really had enough. Please send me a link to make a formal complaint about lack of service and lip service engineer. This is yet another night, one of dozens wifi and Internet failed
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steven 🏴🇨🇱🇮🇪 (@weblivz) reported@bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.
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Pierssy 💙 (@Pierssy) reported@bt_uk unbelievably terrible customer services, the people I have eventually spoken to have been good, but the automated system is crap as is the 'my BT' when you have a problem. Engineer appointment show 2 different days on different pages, so frustrating!
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David Jackson (@davidjjackson) reported@bt_uk He offered to put a complaint in, but admitted it wouldnt amount to much. So I said what is the point. Whilst I have had some rubbish service from staff, the problem is @bt_uk itself. How can you sell a service, wth new hardware that is not capable of delivering that service?
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Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reportedIf you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text don’t even have the manners to call you.
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MatCo (@btcmateus) reported@bt_uk @danprofit21 Internet is down again! CR8 2JA
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BudeBee (@_BudeBee) reported@bt_uk Terrible service from BT. - No broadband service for 4 days - Broadband speed was less than 10Mbps since I moved in - Not been able to get compensation for either issue
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David Wisdom (@Davewizzo1) reported@bt_uk TF3 area no internet once again! @WeAreOpenreach say to speak to you! Non stop for 3 weeks Telford town centre internet line is down once again! Please someone sort it out.. stop blaming each other
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Vince (@vinc3h4ll) reported@keithapearson I’ve got a btclick account that was pre 2000, but I have no way of finding exact age as no web based access any more, @bt_uk can you help
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Aaron Law (@AaronLaw92) reported@bt_uk hello my account is completely broken, still cannot login - says access denied!