BT (British Telecom) Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7 and CR0.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Islington, City of London, Hackney, Newham, London, Poplar, Northolt, Greater London, Croydon, Southwark, Thornton Heath, City of Westminster, Paddington, Camden Town and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Total Blackout | |
| City of London |
||
| Hackney |
Internet | |
| Newham |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Grace Graham MSc
(@Grace_KIS) reported
from
Hackney, England
Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Kiwi 🥝 🔜 #EGX London | #4TG Game Con
(@TheBonnieKiwi) reported
from
Poplar, England
@kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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Andrew Curtois
(@rexon3) reported
from
Bexleyheath, England
@btsport did you seriously just leave a tennis match at match point!! Absolutely terrible
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Marv- So Real Sounds
(@MarvManPro) reported
from
Poplar, England
@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
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Martin Warner
(@mwarn73) reported
from
Poplar, England
Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kez
(@I_amKeroinKanye) reported
Does anyone know if you can upgrade to BT sports from the EE add on? I’ve got it in my phone but if I want to login in on the ps5 I dunno if I need another account. #btsports #ee @EE @btsport
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Jerome Riviere
(@JeromeRiviere11) reported
@bt_uk I’m starting to get really annoyed with you! My home Internet keeps dropping out and coming back whenever it decides. Over 10 times yesterday! I was in an online meeting this morning and I crashed out because of this connection! Thanks for fixing this issue ASAP!
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Annie Jones
(@AnnieJo80051383) reported
@bt_uk @IbrarMumtaz Hi BT I am booked for an engineer callout tomorrow pm ..i have had an email to confirm this then a second email to say the case is closed ..i reported my landline on Sunday due to bad crackling on the line .. Thanks ..
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Stuart James
(@StuartJamesWMN) reported
Over 48 hours since the issue was first reported, informing the workmen that returned Monday AM there was a problem, they reported it to their boss and said it’d be resolved soon, I’ve still not heard a thing from @bt_uk ABSOLUTELY DISGUSTING service.
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Kirsty McNeil
(@Kimac101) reported
@BTCare I have really never experienced the levels of incompetence from BT before. No consistency. No knowledge. No care. Definitely time to move on
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Aless
(@alessroby) reported
@bt_uk Yes! I have been promised that a senior engineer will attend for the past 7 weeks to resolve my connection not working on my business account, have been chasing everyday still no attendance. Can you explain why your service is so bad?
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Maura
(@MauraMcCann) reported
@bt_uk hi I have an account with you guys for wifi and my current contract is due to expire on June 6th. I don’t want to keep the contract going after this day, will it just automatically cancel?
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Sarah Austria
(@SarahAustria18) reported
@bt_uk Not had any broadband service since 28th March! Call after call still not sorted. I was down for a priority call 1st thing this morning for an emergency engineer visit. Only to receive a text for an appointment on 26th April.
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Rt Hon Dave H 🏴 🇪🇺 Keyboard soldier
(@BCCletts) reported
@TowerCollapseGC Just off the phone to @bt_uk & great lad in Belfast Now agreed to credit my bills for 2½ months I was out of my house & unable to use service (evacuated) But a serious note to BT - get something together for dealing with others in same position?
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mark stratford
(@stratfordmark) reported
@bt_uk received great service from your customer support in Hull, but there is so much background noise sounding like there is a party....not a great image for you.