BT (British Telecom) Outage Report in Croydon, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR2, CR0 and SE19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Southwark, City of Westminster, Hackney, Perivale, City of London, Ealing, Wembley, Teddington, Hammersmith, Croydon, Southall, Hounslow and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Islington |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| City of Westminster |
Phone | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
@bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’
-
tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected
-
Joshua Milton
(@miltipello) reported
from
Camden Town, England
Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.
-
Steve Bernard
(@Bernie82_) reported
from
Wandsworth, England
Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........
-
Dan Gregory
(@dangregorybfc) reported
from
Bromley, England
@bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports
-
Barry c
(@Djbarryc) reported
from
Bromley, England
@BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport
-
John Mitchell
(@prof_j_mitchell) reported
from
Camden Town, England
@bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.
-
Rotarian Zena
(@RotarianZena) reported
from
Halstead, England
Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out
-
Matthew Crockett
(@machacro) reported
from
Whyteleafe, England
******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky
-
Matt Ridsdale
(@MPRidsdale) reported
from
Islington, England
@bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.
-
Matthew Crockett
(@machacro) reported
from
Whyteleafe, England
@bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel
-
tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"
-
Tom Maurice
(@TDMaurice) reported
from
Wandsworth, England
Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Luke
(@Luke22098046) reported
@bt_uk Waiting 5 months for internet/tv/phone to be installed! Raised a complaint with the Ombudsman and still haven’t had a reply after 2 weeks! Absolute Joke... never dealt with such a bad company and service!
-
Fyew-jit-tiv
(@VizibleDarkness) reported
@Footyfan20001 @btsport This is always a problem with bt. Android app is a joke. I got Perfect WiFi and perfect 4G. The problem is the app and/or bt's network.
-
NEGeocachingSupplies
(@NE_Geocaching) reported
@bt_uk Yes of course it does that why we tried it with 4 hubs. Hub 7 and discs don’t work in house 1 and they don’t work in house 2 either. Don’t promise what you can’t achieve @bt_uk are very good at that & letting customers down..OWN IT! DEAL WITH IT! SOLVE IT! Is not in BT vocab!
-
Alexandre Gomes
(@alegomessp) reported
@bt_uk Its not a problem with my device because as i said All Devices Keep disconnecting all the time computer tv mobile watch everything! That is happening with other people in the building. Or is the cables or is the router so send someone to investigate and fix the problem
-
Alexandre Gomes
(@alegomessp) reported
@bt_uk nobody help almost 1 year without landline and internet disconnecting all the time
-
Luke
(@Luke22098046) reported
@bt_uk Waiting 5 months for internet/tv/phone to be installed! Raised a complaint with the Ombudsman and still haven’t had a reply after 2 weeks! Absolute Joke... never dealt with such a bad company and service!
-
captz
(@captz6) reported
@bt_uk - good morning. My BT internet is down and I work from home. Please help. Need to login soon at 6
-
Kimani
(@kicophony) reported
@England @bt_uk Idk why ppl are calling Saka’s goal “a tap in” that was a ridiculously difficult angle. He could have EASILY missed that. I can tell most of you either have agendas or have never played football a day in your lives.
-
Jo Himself
(@johimself) reported
@bt_uk Your product is so unreliable it needs a backup? If my car came with free taxi rides for when it breaks down I would assume the car was a piece of junk.
-
AJ Rochester
(@AjRochester97) reported
I am not here for this do better ffs @SkySports @btsport @TheHoopGenius please get them to fix up. The UK fans miss out on everything . Ffs