BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2, CR7 and SE25.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 03/01/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (6%)

    Phone (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Croydon, Hackney, Southwark, Hammersmith, City of Westminster, Camden Town, Hanwell, City of London, Poplar, Brentford, Newham, Islington and Southall.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomWembley Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • lesleythom Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • james_bb james_bb (@james_bb) reported

    @bt_uk Yes. And I certainly didn’t cancel any. I’m looking forward to my order’s two-month anniversary. I’m getting flowers.

  • Djordjic_2 Kenny Van Staunchorst (@Djordjic_2) reported

    Tell you what, Stephen Craigan talks some game for a guy who achieved **** all! @btsport get shot of him please

  • KnucklesMurphy Knuckles (@KnucklesMurphy) reported

    @bt_uk my broadband is frequently dropping out and has been doing this every single day for over a week. Useless service.

  • PelerinStJames David Gardiner (@PelerinStJames) reported

    @btsport please could you turn the effects mike down on the abysmal cacophony of that atrocious band at Saracens.

  • MarcPow27260364 Marc Powell (@MarcPow27260364) reported

    @bt_uk bt broadband absolute garbage we left sky cos they were shite bt 10 times worse gone down about 10 times today and counting absolute crap

  • stripeyhat stripeyhat (@stripeyhat) reported

    @CircuitView @btsport I’ve noticed @btsport don’t monitor their feed for #WRC issues. This happens almost every rally but they never respond/fix it quickly - it’s utterly ridiculous 😤

  • MilesKing10 Miles King (@MilesKing10) reported

    @rubyrockcake @bt_uk Yes ours has been down for about half an hour. Second time in the last month or so. Lots of different telecoms contractors working around Dorchester at the moment.

  • VickyButler12 Vicky Butler (@VickyButler12) reported

    Watching the @FIHProLeague from @LeeValleyHTC on @btsport and getting very frustrated as the camera work is poor at best! Hockey is a fast paced game and the camera needs to keep up! 😡

  • laurafrenchPR Laura French (@laurafrenchPR) reported

    @EnglandHockey @btsport What a shambles re. technical issues. Unfair on the players and frankly just embarrassing.

  • WillCurrie_ Will Currie (@WillCurrie_) reported

    @bt_uk Engineer called to say he would vist site and call me from there. No call and issue still unchanged. When the line snaps and 20 homes are without broadband how mad are they going to be knowing Openreach could have dealt with it before it was an issue. Saddened by the outcome TBH