BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR2 and CR0.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 01/08/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Hackney, London, Croydon, Hammersmith, Hounslow, Fulham, Sutton, City of London, Camden Town, Bromley, Mitcham, Ealing, City of Westminster and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomSouthwark Wi-fi
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CCTracey Tracey Cowley💙 (@CCTracey) reported

    Either bad - or poor - timing of @btsport to alert me of the coverage of @SaintsRugby v Saracens starting soon - bang on 11am on Rememberence Sunday 🙄😞

  • Roderick1603 Roderick Johnson (@Roderick1603) reported

    @bt_uk The fibre cabinet has a limited quantity of connections, pretty sure that would be maxed out a fair time ago. Fail to explain why my remaining 9 months is substantially higher than if I added TV to the service. Lets be honest it won't go down if I add the service End of contract

  • MickHarkin11 Mick Harkin (@MickHarkin11) reported

    @sarahjanelyons @bt_uk @SkyUK Help teams that do nothing is just as bad

  • ChrisKn08412108 Chris Knowles (@ChrisKn08412108) reported

    @bt_uk Ave done both of them things ands it’s still not working

  • _meinbuttaken Daniel (@_meinbuttaken) reported

    @bt_uk Getting slow full fibre speeds, usually 300MBs down and currently down to 100MBs the past two weeks, not even the guaranteed minimium of 150MBs on an ethernet connected to the router.

  • cstraine1874 Chris1874 (@cstraine1874) reported

    @bt_uk is email experiencing issues again today? Haven’t had any emails delivered this morning. Now coming through at about 1 per hour, usually have a number of emails arriving overnight. Thanks

  • LynnMac28 Lynn Macfarlane (@LynnMac28) reported

    @btsport what's going on with app when using kindle fire, the last two months it is like watching a computer game when watching football. Have done uninstall and installed again but same thing. Works fine on phone but kindle is awful. How do i fix?

  • edwinmandella Ian Jones (@edwinmandella) reported

    @btsport Don’t you ever answer your phones? You’ve cut us off twice. Moving rapidly towards cancelling the subscription but we have to phone to do that!! If you’re busy hire more staff. Poor customer service is not acceptable.

  • Burnside_5 Burnside (@Burnside_5) reported

    @bt_uk I spent 3 hours on online chat last night, issue resolved then it re-appeared 15 mins after closing chat. Last chat it wasn’t resolved but got ‘connection unavailable’ so gave up. 2 hours later received an email telling me you’ve closed my complaint. Why, how?

  • MichaelDebenham MichaelDebenham (@MichaelDebenham) reported

    What fresh hell is this awful brass band nonsense at Saracens rugby? Get them to shut the hell up. @btsport @Saracens