BT (British Telecom) Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7, SE25 and CR2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, London, Brentford, Hammersmith, Hackney, Camden Town, Paddington, Croydon, City of London, Isleworth, Islington, Ealing, Southwark, Northolt and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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R Barker
(@RobLondon) reported
from
Wandsworth, England
Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.
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Oak 🌳
(@_Oak01) reported
from
Paddington, England
@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Jonny
(@Jonny93715061) reported
from
Croydon, England
@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations
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Adam Matthews
(@AdsMatthews) reported
from
Lambeth, England
@EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Mooney
(@SeanMoon_) reported
Hi @bt_uk, we've had a complaint in since the 11th November and still haven't had a response. Roll on New year's eve and we get disconnected. We called support who weren't sure what was going on and took us through the process of a reorder(again).
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Champagne Ka$h
(@ChampagneKash) reported
@btsport I have a sport pass. It is not at all clear how to cancel it. Please could you help shed some light on this?
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musti🍜
(@shikamusti) reported
@bt_uk please fix @Horseman_x8 wifi hes salty he got disconnected while playing brawlhallah
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Chris
(@blondrage991) reported
@bt_uk broadband supposed to be installed today.. installed but still no connection. Customer services couldn’t recommend anything apart from it should be done and will raise with case management. How am I supposed to work from home with no f**king WiFi #fuming #bt #openreach
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DaniMac
(@Dannimac85) reported
@bt_uk Broadband issues. New disc issued. Engineer out today to "fix" speed. Now I have no connection this past hour and I'm working from home. Not happy.
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Ed
(@edcor78) reported
@bt_uk Hi, is there an ongoing wide area issue with Broadband? I’m on fibre 900 and service has been down since 1530. Switched on to the mini hub but it’s absolutely slow and no go even if placed right next to the window. Area: Runcorn, Cheshire.Thanks
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Gill. ⚓️
(@gilldoes) reported
@virginmedia CSA I spoke to could not care less. Never heard anyone sound so bored on the phone from the minute he answered. Wonder if @bt_uk are a bit more enthusiastic about customer care?
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Nirav Hathi
(@niravhathi_) reported
@bt_uk I see that @bt_uk has closed my complaint without fixing it. Very impressed with your customer service
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Emma Crowe
(@emma_crowe8) reported
@bt_uk This is the worst customer service I’ve ever experienced.
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Francesca Ferrari-Jhutty
(@Frankie_Ferrari) reported
@BTCare Would just like to say I received excellent customer service yesterday from Jeanette from the Middlesborough Team. Really patient & extremely helpful.