BT (British Telecom) outages and service status in Croydon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 8 outage signals in the last 24 hours around Croydon, including 8 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 5, 7:51 PM GMT+1.
- Internet (61%)
- Wi-fi (20%)
- E-mail (10%)
- Phone (5%)
- Total Blackout (3%)
The latest reports from users having issues in Croydon come from postal codes CR90 , CR7 , SE19 and CR0 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 6: Problems at BT (British Telecom)
BT (British Telecom) is currently having issues. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, City of Westminster, Morden, Purley, Southwark, Wandsworth, Beckenham, Epsom, Carshalton, Caterham, and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 10 hours ago |
|
City of Westminster
|
Internet | 11 hours ago |
|
Morden
|
15 hours ago | |
|
Purley
|
Internet | 15 hours ago |
|
Southwark
|
15 hours ago | |
|
Wandsworth
|
16 hours ago |
Nearby cities with recent reports
7 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Danielle Altink (@danialtink) reported from Camberwell, England@bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh
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Craig McRae (@craig_mcrae) reported from Lambeth, England@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
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Rahel Bailie (@rahelab) reported from Camberwell, England@bt_uk Nope, they fixed my billing problem, thanks.
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Paton (@MarkPaton84) reported from Lambeth, EnglandFor gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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steffan Dutch (@SteffanDutch) reported from Bromley, England@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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Anouska Leon (@AnouskaLeon) reported from Merton, England@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Martin (@martin466004) reported from Bromley, England@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
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Kudret (@Kurdeck) reported from Lambeth, EnglandWhat an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband
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John Mitchell (@prof_j_mitchell) reported from Bromley, Englandday two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
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JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
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Foss (@fackjossey) reported from Lambeth, EnglandOops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻
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JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Loft4Words (@Loft4W) reported from Camberwell, England@OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind
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Jeannie Di Bon (@jdibon) reported from Merton, England@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Joe Tyrrell (@JTyrrell_) reported from Lambeth, England@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Chadwick (@JonD_Chadwick) reported@bt_uk Still can't get this problem fixed. Spent an hour on the phone yesterday, was promised a call back today at 3pm. No-one rang. Back on hold again. What do I do?
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jpb0332 (@jb0332) reportedI have ongoing issue with BT & internet connectivity outside UK! Using WiFi I cannot connect to get mail on phone, iPad & computer! WiFi will not connect to Btinternet server! I spent hours resetting everything, next day it’s same problem! Gmail is ok @BTGroup @bt_uk
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PT (@philltea) reportedDad's just retired from @bt_uk due to ill health 38 years service. Not a single thank you, good luck or all the best Nothing at all Zero communication regarding help or advice getting his pension sorted and organised Just a random DPD driver turned up for his laptop Shambles
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Vicky Johnson (@VicJohnson04) reported@skytv £39.95 to send me a new box and I have to install it myself! when I’m already with you! Daylight bloody robbery @bt_uk I think you’ve got yourself a new customer!!!!
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Dave Kendall (@DaveKendallPho1) reported@bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.
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Emma (@88ejackson88) reported@bt_uk I cannot use the service checker, as I said I can barely get any 4 or 5g and am using what little I have to tweet. I have messaged the helpline but is this just going straight through to AI and how long until I get replies?
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mouse (@HooverMouse) reportedCome on @bt_uk Fix your email login. Happens to so many people, so often.
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Chris Pugh (@chpugh1) reported@bt_uk please note I can not access my emails. Is there a technical issue with BT
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Emma (@em_doapsi) reportedWhoever owns the local mast… @bt_uk needs to fix it because it is now constantly cutting out. I use my mobile phone as a landline too so it’s inconvenient. I have been with two networks and same issue so it’s deffo local mast.
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Lee Ralph (@LeeKRalph) reported@bt_uk @bt_uk it’s gone bad again. 11 mbps. I’m paying £52 a month for a service that isn’t holding up and it’s extremely distressing. I’ve reported the fault again but despite being told I was getting 20mbps+ after the first fault, this just isn’t the case. Please look into this.