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BT (British Telecom)

BT (British Telecom) outages and service status in Croydon, England

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Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Croydon, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Sep 9, 4:46 PM GMT+1.
  • 67% Internet (67%)
  • 19% Wi-fi (19%)
  • 9% Total Blackout (9%)
  • 5% E-mail (5%)

The latest reports from users having issues in Croydon come from postal codes CR90 , CR0 , CR2 and CR7 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackheath, City of Westminster, Southwark, Croydon, Wandsworth, Purley, Beckenham, Caterham, Mitcham, and Epsom.

CityProblem TypeReport Time
Blackheath Wi-fi 6 hours ago
City of Westminster Internet 8 hours ago
Southwark Internet 1 day ago
Southwark Internet 4 days ago
Southwark Internet 4 days ago
Southwark Internet 5 days ago

Nearby cities with recent reports

Southwark

4 recent signals

1 day ago
City of Westminster

2 recent signals

8 hours ago
Blackheath

1 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • jimflit
    James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • _gary_white_
    Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • JTyrrell_
    Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • DrStevenChapman
    Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • livefr33diehard
    C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • craig_mcrae
    Craig McRae (@craig_mcrae) reported from Lambeth, England

    @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

  • RednWhiteJames
    GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • adama_not
    Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • MarinerIndy
    James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • CFCJae_
    J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • Elliottrawstron
    Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • Godavarian193
    GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • JTyrrell_
    Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • SamVerissimo
    Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • JIGGYJAMMER
    JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • silverback1809
    Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • DanfromtheSouth
    Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • OllieGeale
    Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • PaulKohlerSW19
    Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • rahelab
    Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 64outsider
    Changeling64 (@64outsider) reported

    @bt_uk upgraded my elderly relatives (in their 90s)telephone line & now their telephone isn't ringing properly. How exactly is that 'improving' their service? Ironically their phones are BT ones. Spent a few hours talking to customer services (not a free number 2 contact) #POOR

  • Superfx101
    Steve 💙💚🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Superfx101) reported

    @bt_uk Hi, thanks for the quick reply. That's what I did but they were significantly higher than what a new customer is offered. Is my only option to get the best deal is to switch provider? If so, then unfortunately I will have to do that.

  • Broon374
    Davie B (@Broon374) reported

    @tpea101 @bt_uk I’m with Sky. Been with them for a number of years now and never had an issue 🤞

  • EddieCrouch
    Eddie Crouch (@EddieCrouch) reported

    After 30 years with @bt_uk I have switched to @SkyUK for my broadband phone and TV package . A £40 per month rise was the reason and an almost identical service for 50% less . Wonder how much I have lost by not switching sooner ?

  • Walesguy2
    Mark (@Walesguy2) reported

    @bt_uk Paying a bill should be easy. Automatic. Why do you make it so difficult for your customers? I’ve already spent an hour on this tonight. And your complaints page wouldn’t upload. Funny that. You think I have that time to spend on a **** company that can’t organise itself?

  • neil_huntingdon
    @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported

    @bt_uk @AndreaS51917891 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

  • alreetson
    namecantbebrank (@alreetson) reported

    @bt_uk She's paying money for this service that she is not getting, do you understand this? That has been ceased without warning of this one line per property policy that was never communicated. What the hell would you do if you encountered similar in your life?

  • neil_huntingdon
    @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported

    @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

  • _JoshDenham
    Josh (@_JoshDenham) reported

    @bt_uk So the service is down according to the website, but nothing anywhere before logging into my account, or yourselves here, acknowledged that beforehand. When can I expect my access to the broadband to be back?

  • RMhuiris
    Roibeard Mhuiris (@RMhuiris) reported

    @JimSpenceDundee @WeAreOpenreach @bt_uk Important to add, and what makes it even more crazy, I personally contacted their Chief Executive because the BT brand I buy my broadband service from (my contractual partner) had their complaints rejected and told me to do so. There was nothing further they could/would do.