BT (British Telecom) Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2 and CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, Hackney, Poplar, City of London, Paddington, Wembley, Greater London, Hammersmith, Hounslow, Wandsworth, Southwark, Camden Town, Sutton and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
||
| London |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor King
(@trevorkingmedia) reported
@bt_uk Having problems with BT internet down time every day. I can show logs with three minutes downtime about 4 times per day. Can you assist please?
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Lee
(@leereilly90) reported
@bt_uk your cancellation process for BT sport is an absolute joke. 5 seconds online to subscribe but you want a phonecall 30 days ahead of time to cancel? Cancelled the direct debit but apparently this doesn't cancel the product. Now having to pay 2 months balance. Garbage
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Sam💜💜💜
(@samneeclogg) reported
@bt_uk @OliverDowden - are you aware how much @bt_uk customers struggle to get any sort of service??
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Sam💜💜💜
(@samneeclogg) reported
@bt_uk Why are you so secretive???? Why can your customers never actually speak to ANYONE who knows what they are doing??? @Ofcom @JSHeappey Just been palmed off again by your sales team...
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JackShorey
(@Jackshorey) reported
@bt_uk WHY DO YOU SCAM US SO HARD PAY LOADS A MONTH TO GET 13 DOWN AND 2 UP
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Alan Jackson
(@AlanIvinghoe) reported
@kien1974 @BritishTelecom @bt_uk In my experience, most companies have a customer services email address on their websites, or provide an online form. I'll check to see if their DMs are open; but in any event, they could have replied with a request to DM, if they really don't want their customers to email them.
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Alan Jackson
(@AlanIvinghoe) reported
Hi @bt_uk. Please would you let me have your customer services' email address? I can't find it on your website.
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Sam tincknell
(@Tinkers24) reported
Absolutely sick to death of the shocking @bt_uk WiFi - drops all the time and can’t even get signal in my kitchen!!! Had 3 engineers out and still terrible 😡
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Sam tincknell
(@Tinkers24) reported
@bt_uk I believe they closed our complaint so I shouldn’t imagine so. We work from home so it’s becoming a big problem
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Mrsross2014
(@mrs_rossco) reported
@btbusinesscare All I want is simple help about what to do with my recently deceased father in laws account? So unhelpful! Been advised to add my name to an online account which my 84year old did not have!! As if this isn't a difficult enough time for my family!!!