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BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90 , CR2 , CR7 , CR0 , CR4 and SW16 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, City of London, Hammersmith, London, Croydon, Southwark, Brentford, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Sutton, and Dorking.

CityProblem TypeReport Time
Camden Town E-mail 43 minutes ago
City of London Phone 2 hours ago
Hammersmith Internet 2 hours ago
London Internet 4 hours ago
London Total Blackout 4 hours ago
Croydon Internet 4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • DanfromtheSouth
    Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • R_Tillo_x
    SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • Lochlanndg
    Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • DiscoverWatamu
    DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • DrStevenChapman
    Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • TheLoneRanger00
    Adam King (@TheLoneRanger00) reported from Paddington, England

    @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

  • rahelab
    Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • agustin
    Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • TalieDelemere
    talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • PaulKohlerSW19
    Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • SUKHTHIND
    Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

  • atkin_julie
    julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

  • DrStevenChapman
    Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • rahelab
    Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • Winemonday
    Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • MidEssexOD
    Steve Rowley (@MidEssexOD) reported from Islington, England

    @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

  • TheStarPA
    The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • atkin_julie
    julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • janemeans
    Jane Means (@janemeans) reported from Paddington, England

    @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LynngerrSlp
    slp (@LynngerrSlp) reported

    @btbusinesscare Hi how do I cancel part of my package ? Trying to get through via phone isn’t easy. Thanks

  • VivienneNewt0n
    Vivienne Newton (@VivienneNewt0n) reported

    @bt_uk They have no internet and no phone - so they can’t even find a customer service number!

  • CM71_ARSENAL11
    Charlie Mustoe (@CM71_ARSENAL11) reported

    @England @bt_uk @England need help immediately fellas. Urgently. Instantaneously. Can you send a delegate to the border? I haven’t been allowed into San Marino after a three day trek across Europe. Banned after arrest there in 2015. Don’t have enough money for a lawyer. DM’s are open. CM

  • corry67602167
    corry (@corry67602167) reported

    @ElBurcho @England @bt_uk He wasn’t even defensively poor, just lost the ball about 50 times for no reason, looked off

  • ElBurcho
    Burch's Books and Beer (@ElBurcho) reported

    @England @bt_uk Lol, as if TAA is even in the running. He was the only standout England player in that he was the only one not playing well. He only turned up after they were knackered and down to 10 men. Also needed Stones and James on the pitch to make up for his lack of defensive ability.

  • PlusTwoFifty
    KATHRYN SAUNDERS (@PlusTwoFifty) reported

    @bt_uk why am I being charged a cancellation fee to cancel my contract for Full Fibre despite never having received the Full Fibre service which I started paying for a year ago? #poorcustomerservice

  • RjElano
    ElanoSzn (@RjElano) reported

    @England @bt_uk @HKane RATIO WTF

  • VivienneNewt0n
    Vivienne Newton (@VivienneNewt0n) reported

    @bt_uk absolutely disgusted that having moved bank accounts, BT cancel the service for my elderly, disabled parents rather than send a reminder! xxx

  • Mmmr87
    Marc (@Mmmr87) reported

    Right, serious question. @bt_uk WiFi is utterly trash. Who's everyone else with and how good is it for streaming etc? #help #Asktwitter

  • leahkitties
    leah (@leahkitties) reported

    @Mmmr87 @bt_uk i can’t stream at all with it :( it’s been like this for ~1 week now but today is so super bad!!