BT (British Telecom) Outage Report in Croydon, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2 and CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, City of Westminster, Paddington, Wembley, Greater London, Hackney, Hammersmith, Hounslow, Wandsworth, Southwark, Camden Town, Sutton, Croydon and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| City of London |
Wi-fi | |
| London |
Internet | |
| City of Westminster |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
⚕ Sabrina Rose⚕
(@Henrysaidit24) reported
from
Poplar, England
@bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!
-
Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
-
Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
-
Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State
-
ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
**** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
-
Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
-
Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
-
Grace Graham MSc
(@Grace_KIS) reported
from
Hackney, England
Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety
-
Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
-
Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games
-
Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
-
سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
-
🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
-
ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
@btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!
-
Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
-
Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
-
Andrew Curtois
(@rexon3) reported
from
Bexleyheath, England
@btsport did you seriously just leave a tennis match at match point!! Absolutely terrible
-
Tafazzul Miah
(@BabumiahMiah) reported
from
Poplar, England
@btsport your app doesn’t have the option to chrome cast the games, can you fix it please
-
Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Trevor Dockeray
(@tdockers) reported
@bt_uk As I say, @bt_uk have a never changing loop of hell as they cannot get things done. There processes don’t help anyone - not even on Twitter
-
John Langford MCIM
(@ConstructionMM) reported
@btbusinesscare I am getting nowhere with BT after 3 months. Poor service, no response from account manager or line manager to my problems. That is it. 👋👋
-
Annaleena Piel Linnå
(@Concledoc) reported
@SohoPRGirl @bt_uk I’m so appalled that I just want to cry at this point 😪 I’ve now had all the prep work carried out by my own builders/electricians and @bt_uk literally has to connect a 60cm length of cable but hey, it’s easier to just cancel the order… 💩
-
Chris Washington
(@c_washington) reported
@Concledoc @bt_uk @OpenreachHelp Can you use your phone as a hotspot until things get sorted? Not a perfect option I know, but might be a temporary solution.
-
Claire Steen 💙🇪🇺
(@ClaireSteen19) reported
@bt_uk my elderly and infirm in-laws have been experiencing problems with their new Digital Voice service since 23 July - they are unable to receive any calls as they divert to another number! Fault raised several times but still not sorted: what more can be done v unsatisfactory
-
JP Cassidy 🏴🇫🇷
(@JPCassidyHMI) reported
@bt_uk on-going broadband outage issues in Brookfield, Renfrewshire. 5 days in past two weeks - entire days without broadband. Again today and estimated completion time 19.30. Terrible service.
-
Jo.An.Ay?
(@JoJoMicallef) reported
Considering @EE Mobile to get #BTSport for premier league & serie A season - DONT! Dad upgraded, THREE DAYS arguing about 20 people, account fine before now locked. He’s stressed, upset, tired & his Parkinsons is terrible 🤬 Worst #customerservice EVER #EE
-
wayneb71
(@wayneb711) reported
@bt_uk Your broadband keeps crashing @BT it's garbage had nothing but crap since I got it
-
Amanda
(@Amanda234712) reported
@bt_uk Yeah reported the fault I got told its the area where I live WiFi is down . I don’t feel safe with my ring devices being offline and unable to record
-
Teri B
(@monsteemoo) reported
@bt_uk I'm trying to get my access code for a ps5 which I had earlier and now it won't let me try to order it! Help please!