BT (British Telecom) Outage Report in Croydon, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR0, CR7 and SE19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Croydon, Greater London, Hackney, Newham, Camden Town, Bromley, Poplar, City of London, Southwark, Wembley, Wandsworth, Warlingham and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
-
Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
-
ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
@btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!
-
Matt the Cab
(@Matboy_Slim) reported
from
Camberwell, England
What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE
-
lisah1974
(@harberlisalfc) reported
from
Hackney, England
@bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way
-
⚕ Sabrina Rose⚕
(@Henrysaidit24) reported
from
Poplar, England
@bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!
-
Barry
(@uksov) reported
from
Eltham, England
@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
-
ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
**** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!
-
UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
-
Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
-
FirstClassLounge
(@1stclasslounge) reported
from
Stratford, England
So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!
-
Polly Cziok
(@PollyCziok) reported
from
Hackney, England
Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.
-
Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
-
Tafazzul Miah
(@BabumiahMiah) reported
from
Poplar, England
@btsport your app doesn’t have the option to chrome cast the games, can you fix it please
-
Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
-
Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
-
Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
-
Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State
-
Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Scott Johnston
(@Thefootyblognet) reported
Hey @bt_uk how come there’s no service in My BT to contact you regarding a slow Wi-Fi problem?
-
Syd L
(@SydneyLindsay15) reported
So @bt_uk couldn't find a call to listen to it and send me a transcript as I need to login to another area to ask for it. Now in deadlock and been told they have found the call and they are right seemingly ..... But I've still not heard the call or seen a transcript yet?
-
FazzyGamer
(@FaringtonGamer) reported
@bt_uk OK thanks for the information. Just one more question. Upon cancellation the service still runs for an additional 30 days doesn't it?
-
Tillie Murray
(@TillieMurray15) reported
@bt_uk my internet has been down all day I've done the troubleshoots and you haven't text me asking if it's fixed (it isn't) can someone get in touch?
-
Neil Bradford
(@Neil_Bradford) reported
Nobody will take responsibility for damage to a driveway when your internet fibre upgrade is carried out with @Plusnet @bt_uk #BTopenreach #KellyCommunications All denying responsibility and all shifting responsibility with a bullshit report. Told to get legal representation.
-
SteenoSpursy🇺🇦🇵🇱🇪🇺
(@leedconsultancy) reported
@bt_uk Maybe don't offer cheap deals and keep prices the same for loyal customers??? Just a thought instead of the greedy nature of BT. Maybe that will increase customer retention when it comes to contract renewal time.... ?
-
Nikki martin
(@nikki1874) reported
@BTCare how come bt mobile is the only mobile network in my area to go down when there’s a power cut? Everyone else’s phone is fine. I couldn’t even phone to find out what was going on. Couldn’t check the Scottish power website, nothing. But your asdas and tescos signal work ok
-
Tom Holland
(@Tomahol1) reported
8 missed resolution dates now @bt_uk. Not only that, you've changed the fault to fixed, and now I can't track it. You owe me so much compensation I'm going skiing. Offline for over 10 weeks. Explain.
-
Simon Rossi
(@SimonRossi15) reported
@bt_uk after 7 weeks delay 4 different engineers and countless calls Openreach have finally installed a line into our new property on Friday, only to be told it will be switched on April 9th…desperate to escalate this HELP
-
Tom Barford
(@Tom_Barford) reported
Really unimpressed with @bt_uk. Ordered a home hub a month ago, arrived, no updates on engineer. Call them and they send 4g mini hub as temporary fix. Still no word on engineer so I call back. They tell me the order has been cancelled and they have no idea why.