BT (British Telecom) Outage Report in Croydon, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR2, CR0 and SE19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Croydon, Wembley, London, Hackney, Hammersmith, Islington, City of London, Westerham, Kingston upon Thames, Paddington, City of Westminster, Perivale, Ealing and Teddington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Croydon |
Wi-fi | |
| Wembley |
Phone | |
| Croydon |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
A.R
(@A71KUR) reported
from
Stratford, England
@btsport that’s bs, terrible decision.
-
Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
-
Sam Luis Verissimo
(@SamVerissimo) reported
from
Lambeth, England
@bt_uk is there a outage in se5 internet and landline not working?
-
Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
-
Andy Gaffey
(@andy_gaffey) reported
from
Lambeth, England
@bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16
-
Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
-
Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
-
Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area
-
☘Adrian 🇪🇺 Madden ☘
(@KushlasBySanaer) reported
from
Brentford, England
I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
-
Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
-
Barry French
(@Barry2103) reported
from
Richmond, England
There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...
-
Rob Holley
(@robholley) reported
from
Camberwell, England
@ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)
-
Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
-
Sam Ó hAtháirne
(@OhAthairne) reported
from
Islington, England
Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe
-
S.A
(@ShadaBhaiShahed) reported
from
Stratford, England
@bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.
-
Martin
(@martin466004) reported
from
Bromley, England
@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
-
kanish official
(@kanishofficial) reported
from
Camberwell, England
@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
-
jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider
-
Bill / 葛威
(@BillGlover) reported
from
Camden Town, England
@bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?
-
jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Simon
(@simonsheppard2) reported
from
Sheffield, England
Hello there @bt_uk I called up to cancel bt sports app subscription and I got told I can do it on the app but the app says call you to cancel 🤔
-
Ryan
(@Ryan9991985) reported
@bt_uk There doesn't appear to be anybody managing this issue at all. How can it take over 5 months to install broadband?! You've failed to keep us updated. You've failed to manage it properly. You've failed to provide FTP. You've failed in every regard. Account no. sent privately.
-
Trevor Sharkey 🟨🟥
(@trevstanley) reported
@bt_uk What's up with your customer service? It's impossible to get through to speak to someone!!
-
Andrew Gillingwater
(@allaboutandrew2) reported
Absolute garbage @bt_uk broadband service in St Albans AL1. Fix it fast.
-
Dave Childs ⭐️⭐️🌎
(@Dave190512) reported
My @SkySports and @btsport subscriptions have now ended. Personally won’t miss them at all! Unrelenting bias crap
-
derek wilson
(@dekka1978) reported
@bt_uk ne33 4da area one of your telephone masts wire boxes hasn’t got a cover on it and birds are pecking at the exposed wires, it’s causing issues with my talk talk phone
-
Ricky
(@Ric_CryptoNvest) reported
@bt_uk I would like to know why I paid late fee payment, but for after 15 day of upgrade to 900MB I still with 300MB🤔. I had 2 BT people coming out and didn t resolve the problem.
-
lowRedPhoto
(@lowRedPhoto) reported
@bt_uk Yes EE. Reasons ro cancel. In the one day I used it. Tv on WiFi dropped out. WiFi connection lost on phone and difficulty connecting. Rang EE support, no problem with phone. Then problem report of alarm system using WiFi. That along with poor customer service.
-
Mrs Patterson 💙
(@MrsP_A) reported
Hello @BritBox_UK and @bt_uk. Can you please fix the issues watching Britbox through BT TV. Everything stalls after one chime of the Britbox logo. No issues at all on the app, can watch anything I want.
-
Mel194
(@MelanieKirn) reported
@bt_uk unbelievable service yet again from BT. We could have had fibre from the outset but they didn’t look at properly. Now they can’t order it because our previous order is open on their system! We were told it would close on 24th, 27th then 29th now 30th. Disgusting service!