BT (British Telecom) outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, City of Westminster, Croydon, Wandsworth, Purley, Beckenham, Caterham, Mitcham, Epsom, and Catford.

City	Problem Type	Report Time
Southwark	Internet	16 hours ago
City of Westminster	Total Blackout	3 days ago
Croydon	Internet	3 days ago
Southwark	Internet	4 days ago
Croydon	E-mail	4 days ago
Wandsworth	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Foss (@fackjossey) reported 48 seconds ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

• 
  Elliott Rawstron (@Elliottrawstron) reported 6 minutes ago from Wandsworth, England

  @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

• 
  FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported 7 minutes ago from Croydon, England

  @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

• 
  Jessica Andrews (@Jess_L_Andrews) reported 8 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  devanik saha (@devanikindia) reported 8 minutes ago from Croydon, England

  @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

• 
  Ollie Geale (@OllieGeale) reported 9 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

• 
  JPaulG 🐼 😷 (@JPaulG) reported 11 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  Jon Edwards (@Jon_Edwards_) reported 21 minutes ago from Bromley, England

  Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

• 
  Jane Tippett (@Janietip) reported 22 minutes ago from Camberwell, England

  @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

• 
  Anouska Leon (@AnouskaLeon) reported 28 minutes ago from Merton, England

  @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

• 
  Allen_lovemymind (@EpsomMental) reported 29 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  Cat Fitzmaurice (@cat_la) reported 32 minutes ago from Bromley, England

  @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

• 
  Skye Nicolson (@skyebnic) reported 36 minutes ago from Addington, England

  Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈

• 
  Agustin Pesciallo (@agustin) reported 45 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Gayle (@GByford75) reported 46 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  Kudret (@Kurdeck) reported 51 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  Joe Tyrrell (@JTyrrell_) reported 54 minutes ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

• 
  Sam Luis Verissimo (@SamVerissimo) reported 58 minutes ago from Lambeth, England

  @bt_uk is there a outage in se5 internet and landline not working?

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 58 minutes ago from Bromley, England

  @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 59 minutes ago from Merton, England

  @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Whitehall (@darrenwhitehall) reported 12 minutes ago

  @bt_uk my mother phone line has a fault and it is not working I have brought new phones and this has not changed the issue. I need help as my mum has dementia.

• 
  Kerry Sumner (@MinsterStudios) reported 15 minutes ago

  @bt_uk Yes I have done and I’ve rang you. Also rang twice previously before installation. Still sending my personal information to an ex partner not to mention I cannot access a god damn thing to do with MY account

• 
  madmax889 (@madmax889) reported 16 minutes ago

  @bt_uk So I have to pay to call you on a premium number from a non bt mobile (I don’t use the landline with you) for an issue your end as never had a problem logging in before.

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 16 minutes ago

  @bt_uk After yesterday’s direct messages with one of your employees I thought this problem would be resolved. Unfortunately, that is already been dashed by your total ignorance not to help after you promised me you would help. It would be elevated to a higher level . Nothing.

• 
  Roibeard Mhuiris (@RMhuiris) reported 17 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Important to add, and what makes it even more crazy, I personally contacted their Chief Executive because the BT brand I buy my broadband service from (my contractual partner) had their complaints rejected and told me to do so. There was nothing further they could/would do.

• 
  Roibeard Mhuiris (@RMhuiris) reported 19 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk 👇I have never met a bigger bunch of morons and incompetents. Absolute shysters and charlatans:

• 
  Jim up the saints 💪 (@Jim5511blue) reported 21 minutes ago

  @bt_uk Just so its out there, when cancelled today I was told if I rejoin BT at a later date I would be put to the back of queue, how absolutely typical of company who gave me start date then could not supply their service even after a month and four days !! Excellent customer care!!!!

• 
  Emma elf (@Emmaelf) reported 21 minutes ago

  @bt_uk Text service just about faults, I want to make a complaint now

• 
  @CyberHusky (@PetecoleO) reported 24 minutes ago

  @bt_uk Given up waiting to discuss issue you have caused! Will remember this at contract renewal time.

• 
  Sem Essessi (@SemiEssessi) reported 24 minutes ago

  @bt_uk your CEO is a ******. he should be checking that customer service works at least once a week himself personally to stay on top of it. its easily fixed. he needs firing asap. gross negligence and probably misconduct for leading it here