BT (British Telecom) Outage Report in Croydon, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR0 and CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (61%)
-
Wi-fi (14%)
-
Phone (12%)
-
E-mail (6%)
-
Total Blackout (5%)
-
TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Purley, London, Swanley, Croydon, Mitcham, Hounslow, City of Westminster, Paddington, Hammersmith, Beckenham, Hackney, Southwark, Wembley, Newham and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
||
| Hackney |
Wi-fi | |
| Purley |
Internet | |
| London |
Total Blackout | |
| London |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
-
Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
-
Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
-
Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
-
Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
-
Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
-
Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
-
Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
-
Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
-
C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
-
Joe Maguire
(@Jmaguire2) reported
from
Hackney, England
@btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with
-
Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
-
ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
-
Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
-
Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
-
Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
-
J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
-
𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
-
steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
-
Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Stephen Blair
(@stevie_blair) reported
@bt_uk hi I need help with a BT delivery of new router says it’s been delivered but hasn’t been
-
Guy Tomlinson
(@TheOnlyBovice) reported
@bt_uk @yossarian277 dont get it mate, they hook you and then dont help you. got the bundle last week and been screwed with internet rates of 0.15mbs on the weekend
-
💙Shelley
(@SonicUtd) reported
@bt_uk Hi I have an elderly hard of hearing friend who depends on his BT telephone as he uses hearing aids. His phone line was supposed to have been mended last week but it’s still very crackly and he’s struggling to hear. Can you help please?
-
Richard Jones
(@elwoodaccounts) reported
@bt_uk You won't answer the phone which is kind of what you are there for, your internet is not working so we are all screwed but you are happy to make glib posts about **** day and a camel. How about you fix the damn service that you charge so much for
-
Malwen Goch
(@MalwenGoch) reported
@bt_uk Thanks but that link is no help. When I enter my phone number I get the message "The number entered is not eligible for this offer. Please check you have entered your number correctly." I don't want to order a handset, I want to know how to get two basic handsets instead of Alexa
-
The Edvardz
(@CEdvardz) reported
@bt_uk Help! I’m with @virginmedia and they are unbelievably poor in terms of customer service. The only redeeming quality is a 100Mbps service. I’d leave for anything >80Mbps. #virginmediaisdodgy
-
💜24-8💛
(@st3veno91) reported
@btsport That incredibly biased French guy on the goals show is ridiculous. Please tell him to calm down!
-
David Ford
(@Penarthoracle) reported
@bt_uk I am a customer and cannot make contact with anyone about my new order! Phones not being answered! Web chat stops!
-
Guy Tomlinson
(@TheOnlyBovice) reported
@bt_uk a question- i said your engineer would not turn up and low and behold they didnt. What sort of mess is BT currently, absolute crap service and customer service to boot
-
Wai
(@lauwp17) reported
@bt_uk can someone know what they doing call me back about my broadband renewal. You repeatedly put me on the wrong contract despite speaking to 3 different people on 3 different phone calls. The customer service is shocking!!