BT (British Telecom) Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2 and CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Purley, Hackney, London, Croydon, Poplar, City of London, Paddington, Wembley, Greater London, Hammersmith, Hounslow, Wandsworth, Southwark and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Purley |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Croydon |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!
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Oliver Boito
(@ollieboito) reported
from
Whyteleafe, England
@bt_uk Still having issues unfortunately
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Smith
(@andycs169) reported
@bt_uk your broadband availability checker only offers me up to 7mb when I already get 65mb AND openreach’s checker says I can get 1gbps what’s going on with your checker doesn’t even see FTTC which is my current service ?
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chris murray
(@oakleechris) reported
@bt_uk just reset router for the 3rd time today so I can watch something. Guess what? Its still as poor as the last time I reset it on 13/02/2021 as per your advisors.
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Rick Harlow
(@Mighty_Meng) reported
@BT @mamajasper @BTCare Yo BT my wifi is slow, can you guys send somebody over with a nocturnal transmission coated in love, peace, and grease? I’m never gonna come back down if I don’t get my modem connected to the light in things. Can you guys hear me? I’m calling your name.
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ZRevolutionYT💻
(@ZRevolutionYT) reported
@bt_uk No it doesn’t. I have one bar when the wifi is right underneath my floor. One of the worst wifi out there
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Leigh Dawson-Browne
(@therealldb1) reported
@bt_uk you have to be the WORST COMPANY I HAVE EVER HAD TO DEAL WITH. You do not care about customers. I have spent nearly a full day on the phone. Messed up orders. Shocking customer service. Told to go to sky instead and have proof! No internet. Lost wages #bt @MailOnline
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GC Balmer
(@GCBalmer) reported
@bt_uk No. I switched my supply to a reliable provider. One whose speeds don’t alter all the time and offer competitive pricing. Not overpriced poor product garnished with extras that offer little value. If you can change the entire service strategy then great I might come back.
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Bruderful Design
(@BruderfulDesign) reported
@bt_uk It’s a shame this isn’t offered to customers who have constant problems with their internet. 2 years on and still no solution to our problems engineers left right and centre ! Not a happy customer here !!! Not even a call back from any kind of management very angry
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ENOC X M X
(@enocxmx) reported
@WWEUK @YaOnlyLivvOnce @btsport What is this ****? Give us back the Liv Morgan Heyman was pushing
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3 bees in a trenchcoat
(@toryvision) reported
@bt_uk I assume it's you guys who are doing the maintenance work round here? As a sky customer I can't access any information about what's going on
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B.S.B. (Sound) Ltd
(@BSBSoundLtd) reported
This is the second time our phone number has been randomly disconnected. How do you think a business is able to run with this shoddy service? Not expected to be re connected until Monday evening! @OpenreachHelp @bt_uk