BT (British Telecom) outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, City of Westminster, Morden, Purley, Southwark, Wandsworth, Beckenham, Epsom, Carshalton, Caterham, and Coulsdon.

City	Problem Type	Report Time
Croydon	Internet	10 hours ago
Croydon	E-mail	22 hours ago
Croydon	Internet	1 day ago
City of Westminster	Internet	1 day ago
Morden	E-mail	2 days ago
Purley	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  AdamCpfc180🎯🦅 (@AdamCpfc180) reported 49 seconds ago from Whyteleafe, England

  @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

• 
  Joe Tyrrell (@JTyrrell_) reported 1 minute ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  Conor Saunders (@conor_saunders) reported 2 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

• 
  Will Ashley (@willjashley) reported 2 minutes ago from Camberwell, England

  @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

• 
  Gavin McLelland (@gmac7000) reported 16 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Ingrid Marsh (@IngridMarsh_) reported 19 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  Craig McRae (@craig_mcrae) reported 24 minutes ago from Lambeth, England

  @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

• 
  Jeannie Di Bon (@jdibon) reported 26 minutes ago from Merton, England

  @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

• 
  Mark O'Callaghan (@EventOCallaghan) reported 27 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  Kudret (@Kurdeck) reported 32 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  ⚜GOONERLOVER69⚜ (@Goonerlover69) reported 35 minutes ago from Croydon, England

  @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

• 
  Danielle Altink (@danialtink) reported 39 minutes ago from Camberwell, England

  @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

• 
  FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported 39 minutes ago from Croydon, England

  @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

• 
  Sandro Rosa (@SMarxx4) reported 47 minutes ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  Kudret (@Kurdeck) reported 50 minutes ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  Rahel Bailie (@rahelab) reported 52 minutes ago from Camberwell, England

  @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

• 
  Rahel Bailie (@rahelab) reported 53 minutes ago from Camberwell, England

  @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

• 
  Robert Montefusco (@bobmontefusco) reported 57 minutes ago from Bromley, England

  @btsport Tell Savage he looks like an idiot with that coat !

• 
  Glen Oglaza (@glenoglaza1) reported 58 minutes ago from Croydon, England

  What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

• 
  Jon (@R0LLSY) reported 59 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  THE FLORAL BOUTIQUE LTD (@SANDIEFLORIST) reported 6 minutes ago

  @btbusinesscare terrible connection again today. Slow download all morning. I didn't want to listen to the radio anyway! 😡

• 
  Tim Ashcroft (@TimAshcroft) reported 11 minutes ago

  @bt_uk Hi. How do I cancel my TNT sports addon? Can't find the option anywhere. Please don't tell me I have to phone...

• 
  Susan Trechka (@SueTrechka) reported 13 minutes ago

  @GrahamH36921247 @bt_uk We’re the same here, we don’t have the full fibre broadband though. Our landline is out again, it has the old copper wiring. A technician is scheduled to fix it today. Out for 3 weeks.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 16 minutes ago

  @bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom

• 
  Chris Wall 💙🧡 (@ChrisWall85) reported 21 minutes ago

  @bt_uk hi, I need a bit of help! I'm moving in July so need to cancel my service. I can't log in to My BT to do this, could I get some assistance with this please?

• 
  Gary Banks (@Banksie_FB5) reported 24 minutes ago

  @bt_uk I was told, on Sun, that it was planned 2b here Mon. Then told Mon it was planned 2b here Tues. Now told tomorrow. If the engineer had tested his work before he left I may not have been in this position! Now I’ve had to cancel a job of work “in case” this persists! #unacceptable

• 
  Devraj Ray (@devraaaaaj) reported 26 minutes ago

  @bt_uk Just spoken to your team, who've said I won't be connected for another 8 days. Signing up to BT Full Fibre has been a genuinely awful experience from start to...well, who knows what to. This is unending.

• 
  Faye Carter (@FayeLcarter) reported 29 minutes ago

  @bt_uk @bt_uk you've now sent me a text to say complaint closed with no way of even finding how to reply to the initial complaint YOU raised. I now have a WiFi extender, upgraded fibre broadband with instructions for a Smart Hub 3. Do I have a smart hub 3? Nope.

• 
  read steel ball run (@booker213) reported 29 minutes ago

  @bt_uk That number was unhelpful and still required a login, so wouldn't let me proceed. I just need to find out if there is an already reported error in my area or if it needs to be reported. That should be public information.

• 
  Mert (@mertisbrilliant) reported 35 minutes ago

  @bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?