BT (British Telecom) Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR0, CR7 and SE25.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Redhill, London, Croydon, Hammersmith, Tower Hamlets, Hackney, Southwark, City of Westminster, Paddington, Wandsworth, City of London, Brentford, Camden Town, Dagenham and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Redhill |
Internet | |
| London |
||
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Ridley Road Resident
(@RidleyRoad174E8) reported
from
Hackney, England
@ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@BenGilby1 @btsport He has the worst haircut too.
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Foss
(@fackjossey) reported
from
Lambeth, England
Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻
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Kara Godfrey
(@KaraWillow) reported
from
Lambeth, England
@bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Edward berry
(@eddibfit87) reported
from
Hammersmith, England
@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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Will Ashley
(@willjashley) reported
from
Camberwell, England
@bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!
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Lesley Thompson
(@lesleythom) reported
from
Hackney, England
@btsport has the worst commentators, uninformed drivel
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
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Edward Salmon
(@enbsalmon40) reported
from
Camden Town, England
@bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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simon colvin
(@Simon_Colvin) reported
from
Islington, England
@bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣
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Al Sarpong
(@albsar1970) reported
from
Lambeth, England
The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jeanette Daniels
(@DanielsJet) reported
@bt_uk Sorry I don’t know how to send a direct message, can you help me?
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Joe White
(@joebgwhite) reported
@bt_uk You do have an option, but you won’t let me use it unless I pay an extra £15 per month, despite me being advised it was part of the package I signed up for. You are effectively saying you can lie to customer without repercussions, except saying sorry of course
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Sheila MacNeill
(@sheilmcn) reported
@bt_uk very disappointed with customer service today
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John Erskine 🇪🇺 🇬🇧😭🎼📚💙
(@johnerskine1950) reported
from
Malvern Wells, England
@bt_uk Who is Director of Customer Services for BT UK?
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lane
(@lainerp46) reported
@bt_uk why is your website still not working for making payments? Last month you said you were having difficulties & pay via phone, same things happening again this month. Saying either 1 min it doesnt recognise me, the next it does but just whirls when I click on the page to pay
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Antony Scerri
(@tonysblabla) reported
@bt_uk lost my broadband again, only ten minutes this time (assuming it stays up). Tired of these unannounced loss of service, smarthub 2 lights go orange and status page says there is no service, same as its done on the previous occasion. Would be nice to get comp'd with halo!
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Layla Greening
(@GreeningLayla) reported
@bt_uk Shows no known issues. But my father in law hasn’t been to his flat in months and Internet not working at all. Are there any diagnostics we can get him to do?…: He’s old 😬
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Robyn Barnett
(@Robynlbarnett) reported
@bt_uk Help! I'm supposed to have the engineer coming to set up my broadband and phone line today, but i've been admitted to hospital and it says i'm too late to change it.
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Col Finan
(@Cmixmax) reported
@bifana_bifana @Gojairu @btsport are as bad planning the incident down and glossing over the footage.
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M Elms
(@maudeelms) reported
@bt_uk my btopenworld email is not working, i have tried using apple email and the website - says 'something went wrong. please try again'