BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2 and CR7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 03/23/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, Hackney, Poplar, City of London, Paddington, Wembley, Greater London, Hammersmith, Hounslow, Wandsworth, Southwark, Camden Town, Sutton and Croydon.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomHackney Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _Caledonia Caledonia 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@_Caledonia) reported

    @btsport @btsportfootball does the B in BT Sport still stand for British as Darrell Currie seems to skip past the Scottish scores only reading the ones out from England. As a BT sports subscriber this is not good enough and looks like i will be joining the queue to cancel.

  • BigDosserBoxing Jimmy 🥊 (@BigDosserBoxing) reported

    @bt_uk Nobody has Ethernet cables. It’s 2021. Everything is wireless. Now my @skytv won’t work because of your 0/10 service. I’ll be getting out of my contract with you on Monday. Never experienced worse service

  • jam1861 Jackie Wilson (@jam1861) reported

    After over 8.years of loyalty, @bt_uk has closed our account. No warning, no reason. After hours on web, phone and many broken promises to call back - no action. Told we have to set up again as new user which could take weeks. Really?! Come on @bt_uk

  • _Caledonia Caledonia 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@_Caledonia) reported

    @btsportscore @btsport @btsportfootball does the B in BT Sport still stand for British as Darrell Currie seems to skip past the Scottish scores only reading the ones out from England. As a BT subscriber this is unacceptable & looks like i will be joining the queue to cancel.

  • MarquisDeLeDain MaquisDeDain (@MarquisDeLeDain) reported

    @Lionesses @bt_uk Page is missing, or down.

  • sarah_church sarah (@sarah_church) reported

    @bt_uk There’s clearly a problem, would it bot just be easier to send an engineer out? I assume that’s part of what my monthly bill covers? It just seems ridiculous. At one point, a few months ago, an engineer was supposed to be coming out but it just never happened.

  • WalderAdrian Sebastian’s Grandad (@WalderAdrian) reported

    @bt_uk when are you going to stop harassing us over a non-existent outstanding bill? You discontinued our service in August, paid us a refund of nearly £100, and now every month, you send us a threatening letter for non payment. We are now taking legal advice as we are distressed

  • sarah_church sarah (@sarah_church) reported

    @bt_uk i’m totally fed up with your service. I have been complaining about my Wi-fi for months, asking you to send an engineer out because there is clearly a fault, but you’ve refused. I now have a new router and the problem is still there. What are you going to do about it??

  • LeonBrasier Leon Brasier (@LeonBrasier) reported

    @bt_uk Why haven't you fixed the BT sport app on PS5. It's a known issue that it doesn't work and crashes all the time.

  • zippydjh David HAYLETT (@zippydjh) reported

    @btsportrugby @btsport Please ask your commentators to STOP calling the 22’ the red-zone! Its the 22’ not the F-ing red-zone. It has become insufferable to the point where I want to cancel my subscription to your services. Please consider the customers you have got.