BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR2 and CR0.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 01/21/2026 13:25

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Wandsworth, Hounslow, Croydon, City of Westminster, Hackney, Bexleyheath, Tadworth, Wembley, Southall, Poplar, Hammersmith, Sevenoaks and Orpington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomCity of London E-mail
United KingdomLondon Wi-fi
United KingdomWandsworth Internet
United KingdomHounslow Wi-fi
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • jamesd_27 James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DiabeticRik PatriotGooner (@DiabeticRik) reported

    Who is this prick being rude to Fara on BTSport

  • titch1874 Chris Walker (@titch1874) reported

    @bt_uk Really frustrating with newly installed Fibre going down after 2 days and needs another 3 for an engineer to hopefully fix the issue!

  • cathy_clamp Cathy Clamp (@cathy_clamp) reported

    @bt_uk waiting to be called back about our internet being down again

  • TAFKABB NEBluesman (@TAFKABB) reported

    What gets me about the @MLB blackout in the UK is…I pay good money to @MLB and NOW I’m supposed to pay money and subscribe to @btsport to watch something I’ve already paid for!? **** off!

  • WhatMackiesGot r a i n b o w▫️ c r y p t i d (@WhatMackiesGot) reported

    @bt_uk In short, we're on a very low bandwidth contract at a high price, max of 10 down and 1 up for £30 a month. Another company is offering fibre now, but we can't move to them, we can't change our contract with you, we have been told (extremely rudely) that we're stuck.

  • DiabeticRik PatriotGooner (@DiabeticRik) reported

    Who is this prick being rude to Farrah on BTSport

  • TheRealEnergyCo Super spark 🇬🇧 (@TheRealEnergyCo) reported

    @bt_uk your customer service is non-existent. Is anybody in your joke of a company able to take ownership of a customer problem? Absolutely shocking service, never again. #poorservice #customerservice #broadband

  • AlanMacleod14 Alan Macleod (@AlanMacleod14) reported

    @bt_uk 3 months ago I ordered broadband from you and still no idea when will get connected. Have complained multiple times but nobody cares - no idea what to do next. Shambolic customer service doesn’t even begin to cover it.

  • run_dfc Doug Campbell (@run_dfc) reported

    Seriously @MLBTV stuff the fans and now @btsport is showing the extra innings of the early game instead of the @Mariners ?????? #WTF

  • isleofwight2010 Andy Davies 🇺🇦 (@isleofwight2010) reported

    @ThisisTFO @elliotsteelcom @btsport Oh dear we have found either some trolls or some complete fools that wouldn’t understand football support if the ball hit them squarely in the face.