BT (British Telecom) Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR0, SE25 and CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hounslow, Hammersmith, Croydon, Southwark, Tower Hamlets, Hackney, London, Islington, City of Westminster, Dagenham, City of London, Ealing, Newham, Wandsworth and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| Hammersmith |
TV | |
| Croydon |
Internet | |
| Southwark |
Wi-fi | |
| Tower Hamlets |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie
(@CharlieRWalker) reported
@bt_uk No problem. Plusnet won't even let me check if there is any cancelled engineer Appointments to allow me to pull my appt forward from 3 weeks. I couldn't order earlier as didn't know when we would complete but now got 2 weeks of WFH with no Internet 😟
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Seminole Native
(@SeminoleNative2) reported
@VancityReynolds @Vanarama @btsport How can we help?
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Matt
(@MattScFc) reported
@VancityReynolds @Vanarama @btsport You can’t stream 3pm kick offs in any league, why should you be special? Let’s be honest it’s got nothing to do with helping the league, it wouldn’t help Woking. 500 people illegally watching a stream and not going wouldn’t help the club at all.
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Charlie Knill
(@IronGamerTweets) reported
@bt_uk I have already run tests on my connection. The problem from what I gather from asking around locally is with a faulty green box. Engineers have been out to it but it is still playing up.
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Geoff Buckley
(@geoff_buckley) reported
@bt_uk You have sent me a mini-modem linked to the EE network. Your website says that I should keep this somewhere safe after my line is repaired in case it is needed in the future, but the package contained a returns bag. Do I keep it?
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Tim Bentley
(@TheWestgateBear) reported
@bt_uk And now the signal has gone again as the tower has been taken down recently. I gather there is some controversy over where it is supposed to be erected. In the mean time I’m on 1 bar and having to use WiFi to make calls. Come on BT/EE
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will david james
(@willdjames) reported
@VancityReynolds @Vanarama @btsport So why don't you ask every other team if they would like to live stream there matches on a active service I.e tiktok. YouTube and then charge them the pleasure and shate that amongst the teams
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Alex C
(@McDoogan83) reported
@bt_uk Can someone please help, I'm very confused and unhappy right now.... Placed a broadband order on 25 Aug, with activation date 9 Sept. Received confirmation email this morning (11:18am 29 Aug) confirming the order, but with activation date 13 Sept. Now I've had a text...
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🐝🌱🐝🌱🐝🌱🐝🌱🐝🌱🐝🌱🐝
(@HalfabeeLees) reported
I support all strikes going on right now but @bt_uk @BTGroup @btbusinesscare can go f!*K themselves 🤡
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JJ 🐧
(@Cobblerja) reported
@bt_uk Currently on hold, been 15 mins. I was told on Friday my services would be back on within 24 hours. Its a joke, have nothing but trouble since switching from @SkyUK