BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR0, CR7 and SE19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 12/03/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Southwark, Wembley, Hackney, Wandsworth, Warlingham, Hounslow, Croydon, City of Westminster, City of London, Southall, Newham, Poplar and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomSouthwark Wi-fi
United KingdomSouthwark Internet
United KingdomWembley Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CamChadwick Cameron (@CamChadwick) reported

    @bt_uk Having same internet issues as everybody else. Certain websites for work & PS5 not working due to a NAT type issue. When will this be resolved please?

  • BuilderHill Builder Hill (@BuilderHill) reported

    @bt_uk Ring bell not working they say it is a problem at BT..can you please advise when it will be fixed.

  • Willtheman15 Will (@Willtheman15) reported

    @BHAFC_smithy @cpfcjude @bt_uk I wouldn't have been this annoyed if they hadn't had gaslighted us for over 3 hours and pretended it was an issue on our end.

  • gillianlmorgan Gillian Morgan (@gillianlmorgan) reported

    @bt_uk yet again another shocking customer service experience, despite several calls, online chats & still waiting for my issue to be resolved.

  • Damn_It_Robbb Rob (@Damn_It_Robbb) reported

    @bt_uk @ring_uk all Ring devices offline, internet is working fine though. Clearly an issue between Ring and BT, sort it out now.

  • EdLucasDesign Ed Lucas (@EdLucasDesign) reported

    @bt_uk As others have mentioned can’t sign in to PlayStation services using BT at the moment. PSN connection status is marked as failed but everything else is working.

  • nickyrob99 nickyrob99 (@nickyrob99) reported

    @_georgiarosetta @bt_uk Hi I am having the same issue

  • baldeagle2069 BE2069 (@baldeagle2069) reported

    @bt_uk None of my fire tv sticks, Alexa or ring devices are connecting to the internet, I thought it maybe @AmazonUK problem, but it appears to be yours, any idea when it’s going to be fixed?

  • Billy_5722 bawl-sac (@Billy_5722) reported

    @bt_uk Maybe the first thing BT should do is put something out and admit that there is a problem. I can tell you my problem is since 11.30 am as that’s when my Ring cameras have stopped

  • ricomc RicoMc (@ricomc) reported

    I have two major problems right now. Heating is not working and I cannot get online with PS5 as I have a NAT type failure. Obviously the latter is more important so after an hour of searching online it looks like it is a @bt_uk problem? Please sort it out. Thank you.