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BT (British Telecom)

BT (British Telecom) outages and service status in Croydon, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 29, 11:44 PM GMT+1.
  • 73% Internet (73%)
  • 15% Wi-fi (15%)
  • 6% E-mail (6%)
  • 6% Total Blackout (6%)

The latest reports from users having issues in Croydon come from postal codes CR90 , CR2 , CR0 and CR7 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Croydon, Southwark, Wandsworth, Purley, Beckenham, Caterham, Mitcham, Epsom, and Catford.

CityProblem TypeReport Time
City of Westminster Total Blackout 1 day ago
Croydon Internet 2 days ago
Southwark Internet 2 days ago
Croydon E-mail 2 days ago
Wandsworth Internet 3 days ago
Purley Internet 3 days ago

Nearby cities with recent reports

Southwark

3 recent signals

2 days ago
City of Westminster

2 recent signals

1 day ago
Wandsworth

2 recent signals

3 days ago
Purley

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • DiscoverWatamu
    DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • AntoineDingDong
    Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • AnouskaLeon
    Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

  • VentersGaming
    David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • OrignalBabydoll
    Kafayat Toks MamaBear๐Ÿป Timson๐Ÿ‡ณ๐Ÿ‡ฌ๐Ÿ‡ธ๐Ÿ‡ฑ๐Ÿ‡ฌ๐Ÿ‡ง (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isnโ€™t that long. I was told by one operative there were numerous issues in my area

  • agustin
    Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • IngridMarsh_
    Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

  • craig_mcrae
    Craig McRae (@craig_mcrae) reported from Lambeth, England

    @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

  • KaraWillow
    Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • AdamCpfc180
    AdamCpfc180๐ŸŽฏ๐Ÿฆ… (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • bobmontefusco
    Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • fackjossey
    Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare ๐ŸŒ @bt_uk could you possibly help with the above? ๐Ÿ™๐Ÿป

  • skyebnic
    Skye Nicolson (@skyebnic) reported from Addington, England

    Kicked off right before the fight starts?? You gotta be kidding me @btsport ๐Ÿฅฒ worst 20 quid Iโ€™ve ever spent ๐Ÿ™ˆ

  • Nazzzzzz1000
    Farnaz ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡ต๐Ÿ‡ฐ (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • glenoglaza1
    Glen Oglaza (@glenoglaza1) reported from Croydon, England

    What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back ๐Ÿ™„๐Ÿ™„#COYG

  • JaneBLyons
    Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. Thereโ€™s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • willjashley
    Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told itโ€™s a network outage and will be fixed by 12 today... still no internet.. whenโ€™s it going to be resolved ?!

  • OrignalBabydoll
    Kafayat Toks MamaBear๐Ÿป Timson๐Ÿ‡ณ๐Ÿ‡ฌ๐Ÿ‡ธ๐Ÿ‡ฑ๐Ÿ‡ฌ๐Ÿ‡ง (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household canโ€™t do our jobs because of your crap service. And itโ€™s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We canโ€™t today & tomorrow because of a full outage. Donโ€™t be ignorant with your replies

  • SMarxx4
    Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. Itโ€™s been a shame. Keeping saying youโ€™re extremely busy at moment.If youโ€™re busy get more people to answer the calls.Iโ€™m really sure I wonโ€™t get that on sales team. Philip Jensen do something

  • DavidRobson84
    David Robson ๐ŸŽง๐ŸŽฌ๐ŸŒˆ (@DavidRobson84) reported from Lambeth, England

    @bt_uk Iโ€™m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? ๐Ÿ˜ญ Itโ€™s that much of a nuisance I want to cancel it but need it for workโ€ฆ

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jim5511blue
    Jim up the saints ๐Ÿ’ช (@Jim5511blue) reported

    @bt_uk Just so its out there, when cancelled today I was told if I rejoin BT at a later date I would be put to the back of queue, how absolutely typical of company who gave me start date then could not supply their service even after a month and four days !! Excellent customer care!!!!

  • neil_huntingdon
    @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported

    @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

  • MinsterStudios
    Kerry Sumner (@MinsterStudios) reported

    @bt_uk very disappointed that no one has been in touch regarding my complaint or actioned anything at all. The executive team were supposed to get back to me yesterday

  • Forex_trader_4u
    Macro Bielsa (@Forex_trader_4u) reported

    @bt_uk Exactly.. I have to call to cancel. Should be 2 clicks max once logged in. Just trying to make it difficult.

  • thevegantim
    ๐•‹๐•™๐•– ๐•๐•–๐•˜๐•’๐•Ÿ ๐•‹๐•š๐•ž ๐Ÿ€๐ŸŒฑ (@thevegantim) reported

    @bt_uk They've already told me nobody can help with why my broadband order is delayed because they're closed today. And apparently it's a bank holiday in England tomorrow so they can't help tomorrow either. Fobbed off, couldn't get me off the phone quick enough.

  • mr_tjc
    T ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@mr_tjc) reported

    @btsport @EE @SkySportsF1 I`m not sure who to contact about this tbh but my BT box TV guide is showing the Indycar race should have started at 18:00 on Sky F1. Instead it`s yet another re-run of today`s F1 race. This is not the first time this has happened. Really poor.

  • sideangleballs
    RichNotRich (@sideangleballs) reported

    @bt_uk @btbusinesscare @BTBusiness Broadband down all morning. Constantly being told there are no faults is not helping me get online. Help please ๐Ÿ™

  • Jamieonthisday
    Jamie (@Jamieonthisday) reported

    @bt_uk signed up with you because of dreadful comms from HyperOptic yet 20 mins and counting on hold with you. Just as bad.

  • _JoshDenham
    Josh (@_JoshDenham) reported

    Hi guys, is there any reason why my Broadband Hub won't connect this evening? I've tried the usual off and on again, factory reset but no connection whatsoever! Please help? @bt_uk

  • kirkbysheila28
    Sheila kirkby (@kirkbysheila28) reported

    @bt_uk @Boston_Rabbit What a way to treat a 92yr old @bt_uk you should be ashamed