BT (British Telecom) outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Caterham, Southwark, Wandsworth, City of Westminster, Mitcham, Epsom, Catford, Purley, Thornton Heath, and West Wickham.

City	Problem Type	Report Time
Croydon	Wi-fi	1 hour ago
Caterham	Internet	4 hours ago
Southwark	Internet	22 hours ago
Wandsworth	Internet	24 hours ago
Southwark	Wi-fi	24 hours ago
Croydon	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  sarvar mojgani (@gains_guru) reported 12 seconds ago from Bromley, England

  @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

• 
  David Venters (@VentersGaming) reported 6 minutes ago from Croydon, England

  really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

• 
  Sam Luis Verissimo (@SamVerissimo) reported 10 minutes ago from Lambeth, England

  @bt_uk is there a outage in se5 internet and landline not working?

• 
  ❣HANDCUFFED❣ (@Goonerlover69) reported 11 minutes ago from Croydon, England

  @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 12 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  Anthony Harris (@AntoineDingDong) reported 19 minutes ago from Bromley, England

  Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 28 minutes ago from Bromley, England

  @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

• 
  kanish official (@kanishofficial) reported 40 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Elliott Rawstron (@Elliottrawstron) reported 40 minutes ago from Wandsworth, England

  @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

• 
  Glen Oglaza (@glenoglaza1) reported 41 minutes ago from Croydon, England

  What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 41 minutes ago from Lambeth, England

  @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

• 
  Jessica Andrews (@Jess_L_Andrews) reported 41 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  AdamCpfc180🎯🦅 (@AdamCpfc180) reported 43 minutes ago from Whyteleafe, England

  @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

• 
  Jane Tippett (@Janietip) reported 43 minutes ago from Camberwell, England

  @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

• 
  Rahel Bailie (@rahelab) reported 49 minutes ago from Camberwell, England

  @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

• 
  Johnny Dowling (@JohnnyDowling10) reported 51 minutes ago from Croydon, England

  It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

• 
  John Mitchell (@prof_j_mitchell) reported 52 minutes ago from Bromley, England

  MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

• 
  DiscoverWatamu (@DiscoverWatamu) reported 52 minutes ago from Wandsworth, England

  @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

• 
  James (@jimflit) reported 57 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  Andy Gaffey (@andy_gaffey) reported 60 minutes ago from Lambeth, England

  @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  northern monkey (@StephenR27465) reported 6 minutes ago

  @bt_uk After spending 5 minutes on your automated system I’ve given up, let’s hope someone sues you and may be your service will improve.

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 10 minutes ago

  I think that unless you get through to the Cheif Excutive office @BT_uk you waste your time it’s full of people that don’t listen or want to help My contract is up shortly and I’m looking forward to moving to a company with proper customer service, where you get treated properly

• 
  Tom Tolkien (@tomtolkien) reported 16 minutes ago

  @bt_uk Your "digital voice" switchover system keeps making orders by itself and then cancelling them by itself. I've phoned you twice, but your "support" is rude and uninterested and just tries to upsell products I don't want and trick me into agreeing to an 18-month contract that I don't want. I'm out of contract, so if BT places any more unsolicited orders, sends any more threatening emails or sends me any more unsolicited items, I will be One Touch Switching to another provider. Zero tolerance. No DMs. Sort it in 24 hours, or you lose this customer.

• 
  H (@surkdidat) reported 16 minutes ago

  @bt_uk I have but I am still trying to find out what the actual incident is and why it was down 5 hours yesterday and over 5 hours today

• 
  Mark Walder 🇺🇸⚛️🇬🇧🇬🇧⚛️🇺🇸 (@MarkWalder2) reported 19 minutes ago

  @bt_uk One of your exchange buildings has an alarm going off (BN6 9SR) there is no way to contact you about this by phone, it is annoying everyone is up at their windows and doors, could you please deal thing this issue!

• 
  Craig Goddard (@ChemTeachCGO) reported 21 minutes ago

  @bt_uk It seems that since it moved to HBO Max, this is no longer the case & is now baked into my contract alongside broadband. I don't recall at any time being asked about this & I have always understood it to be a rolling commitment. Please explain this situation and how I can cancel.

• 
  BudeBee (@_BudeBee) reported 22 minutes ago

  @bt_uk The person on 0330 1234 150 wouldn’t resolve the problem, cut me off while I was still speaking and rerouted me to a long queue for reporting issues.

• 
  Justine Clement (@JustClembo) reported 22 minutes ago

  @bt_uk They’ve spent hours and hours doing that and even your team say it’s a complete mess and a shambles. It’s a disgrace, being the worst, most stressful aspect of moving house. How can you be proud of that as a business and service?

• 
  Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reported 23 minutes ago

  @bt_uk I still need my mobile to be able to do this! The system won’t let me in on our login: saying incorrect when we know it isn’t. An update would be nice

• 
  On-On-On (@clark1919acaw) reported 26 minutes ago

  @bt_uk Hi - sorry, I mean the internet connection has been down all day, so we have been cash only in our store all day .. hopefully it back in tomorrow