BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7 and CR0.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 01/31/2026 02:15

January 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, London, Croydon, Southwark, Northolt, Hackney, Paddington, Camden Town, Tower Hamlets, Wandsworth, Wembley, Islington, Hounslow, Poplar and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • edwardwoodhouse Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • P4t_58 🇮🇹 colpetto 🇮🇹 (@P4t_58) reported

    @Harry_1978_1 @btsport He’s a complete clown mate. Cvnt is spouting **** and riddles

  • ConorCullen1234 Conor Cullen (@ConorCullen1234) reported

    @btsport @btsportufc what channel is the UFC fight night live on the schedule says it should be on btsport2 but tennis is on show now. Please enlighten me as this is quite frustrating due to the fact that these channels are an expensive service

  • Jamlarrrrr Jamie Owens (@Jamlarrrrr) reported

    That is an awful stoppage! Let him fight on, he’s still throwing back and can take punches! I’m all for protection of fighters by refs, but he wasn’t hanging on to ropes or nothing! Shocking decision! #JoyceTakam #TerribleDecision #BTSport

  • Randall100 Chris Randall (@Randall100) reported

    @JoeJoyceBoxing @btsport Bad stoppage. Takam wasn’t in trouble. Good luck 👍

  • Harry_1978_1 DH (@Harry_1978_1) reported

    @P4t_58 @btsport I always wondered what ******** he was on about half the time

  • FlatchLass2 Flatch (@FlatchLass2) reported

    @bt_uk Moved house, you failed to instal broadband on the right date. Then constant cut out of broadband. Engineers missed every appointment you end up paying £25 for each missed appointment. You gave me £125. Then had an extra line put it. Your system cancelled the order.

  • MasonR666 Mase (@MasonR666) reported

    Manev deffo had a bet on himself to loose in the latter half of the fight ******* that was a woeful fight and adeleye is English/British at best he gets found out as he moves up #btsport #JoyceTakam #AdeleyeManev

  • srm121212 Srm121212 (@srm121212) reported

    @arielhelwani @btsport Kind of nice having a main at this time.. can get some good damn sleep

  • Samfat11 fatsam (@Samfat11) reported

    @Randall100 @JoeJoyceBoxing @btsport You wanted him to die? If you're overwhelmed in the heavyweight arena, stoppage is the only solution. Fighters die bruh.

  • SteveWinter17 Steve Winter (@SteveWinter17) reported

    @KennyKen1972 @btsport That was an awful stoppage. Takam is very experienced his legs hadn’t gone. The refs in boxing have been terrible recently.