BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR0 and CR7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 01/22/2025 00:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Islington, Fulham, Mitcham, Lewisham, Tower Hamlets, City of Westminster, Epsom, Hackney, East Ham, Southwark, Camden Town, Ealing and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIslington Wi-fi
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • DanfromtheSouth Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

  • TheStarPA The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported from Paddington, England

    @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

  • janemeans Jane Means (@janemeans) reported from Paddington, England

    @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

  • Winemonday Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • MidEssexOD Steve Rowley (@MidEssexOD) reported from Islington, England

    @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DidiiSenpai Didii ⭐️⭐️ 🇰🇪 (@DidiiSenpai) reported

    @btsport Ffs, bt sports have the worst coverage

  • GwedLid GwedLid (@GwedLid) reported

    @WeAreOpenreach @bt_uk @OpenreachHelp what do you actually do? 1st off BT send my box to the wrong address, multiple visits by openreach engineers and still can't sort my issue. Told it'll be sorted Thurs then Friday. No contact. Rang only to find you can't sort it today now.

  • Clivemerritt clive merritt (@Clivemerritt) reported

    @Ldpking @btsport That will happen when ITV enter a sufficient bid to buy the rights to this, what with them not being free and ITV not wanting to pay, so that will never happen. It isn't free for the broadcaster

  • Graham26590764 Graham (@Graham26590764) reported

    @bt_uk @btsport That’s the only reason I have BT sport. If that stops I will cancel my subscription

  • smithy55222 Brentmeister (@smithy55222) reported

    @btsport The worst presenting/punditry team I’ve ever seen 🤮

  • Clivemerritt clive merritt (@Clivemerritt) reported

    @westywaldo @btsport Better because it was free? I'd agree Clive Tydlsey was the best CL commentator but other than that you're watching the same game of football, just the idiot pundits change, the games no different. Terretrial TV stations won't pay up so it's tough **** really.

  • SeanMaddocks13 Sean Maddocks (@SeanMaddocks13) reported

    @btsport @btsportfootball Awful news this. ITV was miles better

  • Omighty_Twitch Omighty (@Omighty_Twitch) reported

    @btsport That sucks

  • BillyFuture5 Billy (@BillyFuture5) reported

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  • BillyFuture5 Billy (@BillyFuture5) reported

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