BT (British Telecom) Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7, CR0, CR4 and SW16.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Paddington, Southwark, Wembley, City of Westminster, Mitcham, Islington, Hammersmith, Sutton, Croydon, Dorking, Hounslow, Newham, Fulham and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| Paddington |
Internet | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce
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Maddy Goes Mad
(@Maddygoesmad) reported
from
Poplar, England
@bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
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Rob Holley
(@robholley) reported
from
Camberwell, England
@ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)
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Gary Jones
(@garageowns) reported
from
Hackney, England
@bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Andy Gaffey
(@andy_gaffey) reported
from
Lambeth, England
@bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport
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JPaulG 🐼 😷
(@JPaulG) reported
from
Wandsworth, England
@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
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Mark O'Callaghan
(@EventOCallaghan) reported
from
Camberwell, England
@bt_uk live chat customer service Where and how
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Luke O'Rafferty
(@LukeFourPointOh) reported
@bt_uk We have a landline, but issue is not showing up on that checker. Also SE7 7 (I see another customer in SE7 has reported to you). Is impacting BT, NowBroadband, Sky, TalkTalk customers.
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David
(@SubatomicAsh) reported
@BigIssue @bt_uk absolutely disgusting! Pay your staff a decent wage! And as a customer I'll be leaving you.
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🇰🇪
(@K_iprono) reported
@droid254 The solution is we buy @btsport decoder and dish
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@woddisreviews
(@carolewoddis) reported
@bt_uk A bit better today. Been a poor signal for about three weeks.
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Sam
(@samgardiner29) reported
@bt_uk @WorkTheSpace i think the damage has already been done lads
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Jessie 🌸💕
(@JessieTweetss) reported
@bt_uk hi there! I want to buy 5 days of your hot-spot service, but I'm worried the connection won't be good. If its terrible and I can't do what I need to do, is a refund available? Thank you :)
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SalisPropNews
(@SalisPropNews) reported
@bt_uk Why would there be a charge, it makes no sense as I am already paying for the data. Zero cost to BT. And when broadband goes down I can’t call anyone whatsoever either.
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R2-C2
(@Mysticism030) reported
@TheRunningManZ @OpenreachHelp @bt_uk Damn this is bad. Corporate bs i call it! Own up to your mistake, gather information on how best to fix it and then fix it asap!
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Sully
(@sullhyy) reported
@WorkTheSpace @bt_uk @bt_uk please sort jacks issue or you’ll lose another customer, beyond shocking now
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Michael Read
(@foxes_fm) reported
@WorkTheSpace @bt_uk They’ve defo done this as after I think it’s 7/8 days they have to pay you back for lack of service I believe..