BT (British Telecom) Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7 and CR0.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Hackney, Thames Ditton, London, Redhill, Leatherhead, Southwark, Ealing, City of London, Swanley, Islington, Wandsworth, Hounslow, Tower Hamlets and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hammersmith |
Wi-fi | |
| Hackney |
Wi-fi | |
| Hackney |
Internet | |
| Thames Ditton |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Mark O'Callaghan
(@EventOCallaghan) reported
from
Camberwell, England
@bt_uk live chat customer service Where and how
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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JPaulG 🐼 😷
(@JPaulG) reported
from
Wandsworth, England
@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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flyingengineer
(@SimonHe43904061) reported
@GaryLineker @ManUtd @btsport I bet awful.... alas....well hope so as I don’t have bt sport ...
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billy
(@billyjackneww) reported
@bt_uk i must say that my wifi is shocking!! i pay so much money a month for the worse wifi that turns of every 10minutes ( even when your sat next to it ). You can not have more than two devices connected at once otherwise it just doesn’t work at all. please give me a solution:)
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Robbo
(@robbo0411) reported
@GaryLineker @ManUtd @btsport I wanted to miss an awful performance against West Brom and successfully swerved. I'm more optimistic about tonight...
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şafak
(@triviumhayrani) reported
@GaryLineker @ManUtd @btsport What you think about başakşehir? Were we too good or were united too bad?
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Mo
(@proud3devils) reported
@GaryLineker @ManUtd @btsport i dont see anything but agenda to promote Ole downfall. why dont u point out Rashy poor performances , didnt we trail earlier in the season bcuz of Maguire. Arent pep team underperforming ?? is he receiving day in/out the same scrunity???
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Rob Cummings
(@chelsearob14) reported
@btsport another awful evening trying to use your app what a waste of £25 constantly shutting down error messaging and saying too many streams when watching waste of time every time this happens
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Dave.Carr
(@davecookiecarr) reported
@barrythebaggie @bt_uk Hi Barry I had Sky out today SAME issue Sky engineer told me Sky Q did an update 2 weeks ago and BOTH companies are aware of issues now sadly. Im in the same boat. Engineers Sky spent 3 hrs in my house today
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chibwela katongo jr
(@chibwela_jr101) reported
@GaryLineker @ManUtd @btsport Jose was criticized badly for defensive approach towards several games but to Ole it's the opposite. Even if this current United play horrible it's okay because it's Ole
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Cecil Teapot
(@cecilteaspoon) reported
Aaw **** off @btsport you grovelling *****, starting a game 20 minutes in, ******* disgraceful. ******* you off at the earliest opportunity, regret even staying with you, you're no more than a partner of Sky TV now.
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Carl
(@carlr1979) reported
@GaryLineker @ManUtd @btsport Never sure what you’ll get with Utd? You’ll get at least one penalty Gary, maybe several if they don’t manage to score from open play again..