BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7 and CR0.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 01/18/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Southall, London, Croydon, Poplar, Hammersmith, Hackney, Hounslow, Sevenoaks, Orpington, City of London, Caterham, Reigate, Greater London, Thames Ditton and Redhill.

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City Problem Type Report Time
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomPoplar Total Blackout
United KingdomHammersmith Total Blackout
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DCFC_Tom91 Tom (@DCFC_Tom91) reported

    @btsportufc @btsport how come UFC 287 replay was listed this morning but now has been taken down? Paying silly money for BT Sport mainly for UFC only to find out I can't even watch it. You missed the main event last time. This is shocking

  • yasin_hqfamilia Dr Yasin El Ashrafi BEM (@yasin_hqfamilia) reported

    @bt_uk @eightball899 You need to refund people, this is the second time this has happened, absolutely shocking service 🤬

  • RuBiQ_Rage RuBiQ (@RuBiQ_Rage) reported

    @btsport Guys where is the UFC 287 fights from last night, only the main event available, then you go and post about Masvidals retirement and dont even have his fight avail to watch, cheers for the spoiler thats ruined the fight before i even get to see it. Poor form BTSports

  • JakeyRay93 Pizza & UFC (@JakeyRay93) reported

    @btsport @bt_uk This is absolutely ridiculous, the app is FILLED with spoilers and you cannot watch the PPV back anymore?! This is NOT worth the money currently and you need to fix it ASAP before you lose your subscribers.

  • SmokeyDFU Smokey (@SmokeyDFU) reported

    @btsport put the rest of UFC up on demand, soon as you spoilt the three fights I couldn't stay up for, put them online you **** bags

  • Slh73Sarah Sarah Harrison (@Slh73Sarah) reported

    @btsport I subscribe to your web subscription but there is no full replay of last nights ufc 287. Why is it not available? It normally is. You increase your subscription prices but your service is getting worse!

  • JoshuaByron JoshuaByron (@JoshuaByron) reported

    @bt_uk @AMLW212 Yeah i hate BTSport after today.. spoilers & unable to watch fights. Not worth £30 a month with the ongoing issues

  • AndyRoden4 Andy Roden (@AndyRoden4) reported

    @btsport where has the UFC 287 full replay gone ? It was there this morning. I’ve just sat down to watch and it’s vanished .. with only highlights.

  • chasef365 chase (@chasef365) reported

    @btsport Woke up early to watch the UFC on demand, tried TV App, PS5 App, Phone App, website on laptop. None of them worked. In the process had every fight result spoiled. Just a complete disaster - so so so so bad.

  • robbyroo9 Rob (@robbyroo9) reported

    @bt_uk @AMLW212 you have the same issue every other week. worst service going