BT (British Telecom) Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7 and CR0.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Wembley, Newham, Northolt, City of London, Croydon, Wandsworth, Reigate, City of Westminster, Southwark, Paddington, West Wickham, Hounslow and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mecha Robots
(@Mecha_Robots) reported
@bt_uk Wireless and connected to the 5ghz as its not possible to connect them to the smart hub. I get a decent signal of about 80% but judt random days I'm getting packet loss which makes online games impossible
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Michael Steele
(@MichaelSteele18) reported
from
Fareham, England
@bt_uk But @bt_uk this is the issue, I spoke to Mcaffee yesterday and they are clear that I need BT support for the products supplied by BT and even gave me the phone number! The BT Web Protect app on Windows support link is to the BT support site. Please advise / resolve.
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Jen Ackroyd
(@JMAckroyd) reported
@bt_uk An engineer said one of the issues was a box in the village that needs replacing but it’s not a priority for @WeAreOpenreach. One of the faults we later experienced was in this very box. Do you feed back or is this just an answering Twitter account?
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RhodriJonesSonovate
(@RSonovate) reported
@btbusinesscare BT One Phone support staff are repeatedly closing unresolved tickets without even providing a comment. How do I raise a complaint when the people I'm contacting aren't even replying?
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honor2k
(@honorfn_) reported
@bt_uk u are the worst Internet provider. Playing the whole tournament lagging **** off man
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Nick
(@justinfreshpot) reported
@bt_uk Hi, are there any known issues in the Weston-super-Mare area? My internet has been disconnecting constantly for the past few days
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Dr Mike Ward
(@Schroedinger99) reported
@Kash91Hussain @OpenreachHelp @bt_uk When my BT contact got in touch with OR they told her that there had been a general problem but that it had now been fixed. It's just nuts that it's impossible to get any straight information from anyone.
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Mecha Robots
(@Mecha_Robots) reported
@bt_uk No other issues and on the console when I do the test I hit about 118mbs and around the same on xbox but xbox shows I lose about 1/2% packet loss
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MP
(@MattPead) reported
@bt_uk just held the phone for 1.05 hours and BT hung up on us. We only want to speak about the £700 cancellation bill that we received because YOU cancelled our order to fix the mess that the home move team made.
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Alison Smith
(@AlisonAstrology) reported
Officially opted out of #digitalvoice. Ignored and landline still taken away. Since 25th March we have no working phone line from the previous telephone point. The 'new digital service' is unusable. Numerous calls / emails from us and no resolution by @bt_uk @MoneyTelegraph