BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR0 and CR2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 12/24/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Croydon, Hammersmith, Camden Town, Sutton, Southwark, Greater London, City of London, Wembley, City of Westminster, Wandsworth, Paddington, Sevenoaks and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomHackney TV
United KingdomLondon Internet
United KingdomHackney E-mail
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • westheweasel Russell Kelly (@westheweasel) reported from Islington, England

    @wobblyclark @btsport Game was shit too

  • c2chiropractic c2chiropractic (@c2chiropractic) reported from Merton, England

    @bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬

  • AAronJoey Aaron (@AAronJoey) reported from Camden Town, England

    @Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors

  • keithy1317 Keith (@keithy1317) reported from Brentford, England

    @UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • emmasleon Emma Leon (@emmasleon) reported from Lambeth, England

    @bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • DiegoSemerene Diego Semerene (@DiegoSemerene) reported from Hammersmith, England

    Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!

  • Belger91 Tom Belger (@Belger91) reported from Wandsworth, England

    Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal

  • maxsammarco Max Sammarco (@maxsammarco) reported from Lambeth, England

    @btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @btsport @WWEUK Awful decision!!!

  • JessicaWoodley Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!

  • theremaybebugs Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • JessicaWoodley Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT

  • Pegers Gustav Pegers (@Pegers) reported from Wandsworth, England

    @RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it

  • JessePeacock Jesse Peacock (@JessePeacock) reported from Lambeth, England

    @bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩

  • katynaomi56 Katy Johnston (@katynaomi56) reported from Wandsworth, England

    @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

  • krissbaird Kriss Baird (@krissbaird) reported from Islington, England

    @btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers

  • BanquetRecords Banquet Records (@BanquetRecords) reported from Kingston upon Thames, England

    it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb

  • hairy_chef pmolloy (@hairy_chef) reported from Bromley, England

    @bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheReverendNess Ness (@TheReverendNess) reported

    @bt_uk Hoping I'm not too late to get an answer to this... Problem is still happening.

  • KimboK88 Kimbo K (@KimboK88) reported

    @bt_uk I’m at my parents and their broadband has stopped working, their box is flashing purple. I’ve unplugged/plugged in all the wires and still nothing. Could you help please?

  • SpeedyMaGicXz94 SpeedyMaGicXz (@SpeedyMaGicXz94) reported

    @btsport @btsportfootball STOP ASKING US TO DONATE TO HELP PAKISTAN I'M ALL FOR HELPING PEOPLE BUT WE SHOULD BE HELPING OUR OWN FIRST LOADS OF PEOPLE ARE WITHOUT HOME WATER AND SHELTER. YEAH SO. MANY ARE IN THE UK FIRST WE NEED TO HELP OUR HOMELESS AND SUFFERING PEOPLE FIRST!!!!

  • iljs8966 Tim Sluman (@iljs8966) reported

    @virginmedia, passed around four departments asking to speak to a manager and no one could help me. @bt_uk, please bring fibre to our area, @virginmedia have completely sold us out.

  • spacepods Kevin Vedmore (@spacepods) reported from Newtown and Llanllwchaiarn, Wales

    @btsport every live game (football, rugby), the app on PS5 stops with VC011D error. If it's an internet connectivity issue then is it over to @Plusnet for help? It's very tiresome. A restart of the live stream and it seems to be OK. Any ideas?

  • knittingbuddy85 Nicky Birchall-Blunt 🏳️‍🌈🦓🌻 (@knittingbuddy85) reported

    @bt_uk Hi. Please can I have some help to link my account up to my login.

  • JimmyJambo51 James Yule (@JimmyJambo51) reported

    @btsport remove Stephen Craigan from my television. Annoying as ****

  • MJMHamill Matthew Hamill (@MJMHamill) reported

    @bt_uk I'm just over ½ way through a 24 month SIM-only mobile contract and want to cancel. The website says I would have to pay off the full remaining 10 months of service on a *SIM-only* plan. Meaning I'd be paying for 10 months of service that I'm not using. Is this correct?

  • Davewil7476 Dave Williams (@Davewil7476) reported

    @bt_uk I doubt it Elaine but thank you but I will give you condensed version I've been waiting for broadband since July I had a appointment with openreach for8am to 1pm but they never showed up

  • sarah_church sarah (@sarah_church) reported

    @bt_uk I will need help please. I need to arrange for an engineer to come out, is that something you can help with?