BT (British Telecom) Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR0, CR7 and SE25.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Hackney, Tower Hamlets, Isleworth, Holborn, Southwark, City of Westminster, Paddington, Ealing, Sutton, Bermondsey, Belsize Park, Camden Town and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Internet | |
| Lewisham |
Internet | |
| Croydon |
Internet | |
| London |
TV | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Ed Woodhouse
(@edwardwoodhouse) reported
from
Bromley, England
BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Marv- So Real Sounds
(@MarvManPro) reported
from
Poplar, England
@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Martin Warner
(@mwarn73) reported
from
Poplar, England
Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Richie #SaveNeighbours
(@RichieUK_TTV) reported
Will never know why @bt_uk think it’s fair to 1) advertise fibre 2 on the website being available and 2) think it’s fair in 2022 that speeds under 70Mb is “fast”
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skinimum
(@skinimum) reported
@bt_uk Had fibre installed by OpenReach 2 wks ago but it does not work. We run a business from home and have no Wi-Fi Service from BT wholesale is not fit for purpose.
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DavidB27 (Northwest Lancashire Train Spotting)
(@David_B235) reported
@bt_uk Hi Internet came back on for 5 mins now gone back off its showing broadband and wi-fi issue within area again
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lisa king
(@lisakingpink) reported
@virginmedia 4 days now I have been trying to cancel my contract. Your customer services are awful. Any thoughts if staying with you now gone! Thank you @bt_uk for speaking to me and sorting everything out within a couple of hours.
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Richie #SaveNeighbours
(@RichieUK_TTV) reported
@BTCare Why can't I order? It says "We’re sorry… We cannot take your order at the moment. Please call us on 0800 800 150 to renew or change your bundle" - I'm not a customer and my anxiety prevents me from calling?
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Richie #SaveNeighbours
(@RichieUK_TTV) reported
@RealSplinterUK @bt_uk Not in my area, I hear Grain is meant to be the network for South Shields - but nothing for my part of town
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Sophia
(@sophiadavis92) reported
@bt_uk I feel like BT have not kept to the keep connected promise. Despite finding the fault on 5th. Others in area having same problems who are with BT. Why was I not sent a 4G mini hub. Today has been the worst since booked in a engineer
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Joe Caithness Mastering
(@JoeCaithness) reported
Why are @bt_uk and "Money Expert"(?) sending people to my door asking private questions and being pushy/not leaving until I literally closed the door? Great way to get me to >never< use your product!
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𝕔𝕒𝕫𝕫𝕒
(@xcazza97) reported
@bt_uk why has my internet went down for
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Richie #SaveNeighbours
(@RichieUK_TTV) reported
@RealSplinterUK @bt_uk Unfortunately Cityfibre hasn’t Fiberd yet and virgin was looking for £72/month so I’ve had to cancel! I don’t get much income this year and with my energy bills being £300 I don’t have more than £70 free to pay for internet, food and travel :(