BT (British Telecom) outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: Purley, Southwark, Croydon, City of Westminster, Morden, Wandsworth, Caterham, Coulsdon, Westminster Abbey, Mitcham, Lambeth, and Lewisham.

City	Problem Type	Report Time
Purley	Internet	13 hours ago
Southwark	Internet	2 days ago
Croydon	Internet	3 days ago
City of Westminster	Wi-fi	3 days ago
Purley	E-mail	7 days ago
Southwark	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Kudret (@Kurdeck) reported 1 minute ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  Rahel Bailie (@rahelab) reported 4 minutes ago from Camberwell, England

  @bt_uk Nope, they fixed my billing problem, thanks.

• 
  Kieran Shew (@shoeburger) reported 8 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  Gary White (@_gary_white_) reported 11 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Rahel Bailie (@rahelab) reported 15 minutes ago from Camberwell, England

  @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 17 minutes ago from Bromley, England

  @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

• 
  Lonely-planet-girl (@excellenceinLDN) reported 21 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  Sam Luis Verissimo (@SamVerissimo) reported 26 minutes ago from Lambeth, England

  @bt_uk is there a outage in se5 internet and landline not working?

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 29 minutes ago from Bromley, England

  @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

• 
  Steve (@stevetom110) reported 31 minutes ago from Eltham, England

  @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

• 
  Joe Tyrrell (@JTyrrell_) reported 31 minutes ago from Lambeth, England

  @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 34 minutes ago from Worcester Park, England

  @DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there

• 
  Allen_lovemymind (@EpsomMental) reported 35 minutes ago from Croydon, England

  I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

• 
  Craig McRae (@craig_mcrae) reported 44 minutes ago from Lambeth, England

  @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

• 
  Conor Saunders (@conor_saunders) reported 48 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

• 
  LPESSN (@LPESSN) reported 49 minutes ago from Camberwell, England

  @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

• 
  Jessica Andrews (@Jess_L_Andrews) reported 50 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  Ollie Geale (@OllieGeale) reported 51 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

• 
  David Venters (@VentersGaming) reported 58 minutes ago from Croydon, England

  really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

• 
  Glen Oglaza (@glenoglaza1) reported 60 minutes ago from Croydon, England

  What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexandra O'Byrne (@AlexaOByrne) reported 7 minutes ago

  @simboman @stokeygurl @bt_uk Could not agree more! During my many calls with BT I’ve been told this is affecting tens of thousands of customer accounts. Waiting for my paper bill for which BT “kindly waived the £3 fee”. Luckily, I’m “out of contract” and hence able to move to another provider.

• 
  CFD (@TenFourEverton) reported 11 minutes ago

  @bt_uk your current email verify service is useless. As soon as you ask for a verify code you then have to come out of the page to get the email and then the page is lost. Whoever designed this brilliant scheme should be fired as they are an idiot. Please change this NOW

• 
  Rob (@theRedun) reported 12 minutes ago

  @bt_uk @EE @BTBusiness currently on the #caravanclub site at Clumber Park, Notts, paying for “premium WiFi” and it’s painfully slow, no faster than the free version, caravan club staff say it’s nothing to do with them, report it to you! How do I report it to you?

• 
  Ed Walsh (@Farmerwalsh) reported 13 minutes ago

  Well done @bt_uk came to replace our aging pole but forgot to reconnect the internet again. Booked engineer but he can only sort internal issue not pole. Now have to wait up to 3 days for fix. If I break something I would ensure it is a quick fix

• 
  Vicky Johnson (@VicJohnson04) reported 15 minutes ago

  @skytv £39.95 (installation fee!) to send out a new sky box when I’m already a very loyal customer. Daylight bloody robbery @bt_uk I think you’ve e got yourself a new customer

• 
  Jon Chadwick (@JonD_Chadwick) reported 19 minutes ago

  @bt_uk Yes, tried that, doesn't work. That's why I am contacting you? Has BT reached the stage where it simply isn't able to fix basic faults?

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 22 minutes ago

  @bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat

• 
  Dave Kendall (@DaveKendallPho1) reported 22 minutes ago

  @bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.

• 
  Ann Palmer (@AnniePShoreham) reported 22 minutes ago

  @bt_uk I’ve made a complaint already. Hopeless. Not your fault I know. CEO next then. 😬

• 
  Mo B (@M300bt3) reported 22 minutes ago

  @palmersears @bt_uk I have the same issue, on going for several weeks. When will this be resolved. Can't see bills or any products, requested a paper bill over a week ago and still haven't received that either. @bt_uk