BT (British Telecom) outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Croydon, City of Westminster, Purley, Morden, Wandsworth, Caterham, and Coulsdon.

City	Problem Type	Report Time
Southwark	Wi-fi	60 minutes ago
Southwark	Internet	2 hours ago
Southwark	Total Blackout	6 hours ago
Croydon	Internet	6 hours ago
Croydon	Internet	7 hours ago
Southwark	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Steve (@stevetom110) reported 4 minutes ago from Eltham, England

  @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

• 
  Shane Pender (@silverback1809) reported 5 minutes ago from Bromley, England

  @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

• 
  JPaulG 🐼 😷 (@JPaulG) reported 7 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  Ingrid Marsh (@IngridMarsh_) reported 11 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 11 minutes ago from Croydon, England

  @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

• 
  Will Ashley (@willjashley) reported 18 minutes ago from Camberwell, England

  @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

• 
  kanish official (@kanishofficial) reported 19 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Foss (@fackjossey) reported 21 minutes ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

• 
  Allen_lovemymind (@EpsomMental) reported 28 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  steffan Dutch (@SteffanDutch) reported 30 minutes ago from Bromley, England

  @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

• 
  Kieran Shew (@shoeburger) reported 31 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  James Mariner (@MarinerIndy) reported 32 minutes ago from Camberwell, England

  Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

• 
  Elliott Rawstron (@Elliottrawstron) reported 37 minutes ago from Wandsworth, England

  @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

• 
  Loft4Words (@Loft4W) reported 37 minutes ago from Camberwell, England

  @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

• 
  Paton (@MarkPaton84) reported 42 minutes ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 45 minutes ago from Bromley, England

  I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

• 
  Jon (@R0LLSY) reported 50 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  J (@CFCJae_) reported 50 minutes ago from Eltham, England

  Known is a **** pundit. #BTSport

• 
  ⚜GOONERLOVER69⚜ (@Goonerlover69) reported 54 minutes ago from Croydon, England

  @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

• 
  SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported 59 minutes ago from Camberwell, England

  @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kenta (@nemurikyosirou) reported 6 minutes ago

  Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 7 minutes ago

  @bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat

• 
  💫Adam👀 (@The_Change_666) reported 8 minutes ago

  @bt_uk any issues in Swansea for broadband? My internet has gone down

• 
  Mr Blue (@LNielinger) reported 12 minutes ago

  @bt_uk Hi currently need and engineer visit but your website is stuck in 'LOADING' and thats it! HELP

• 
  Sian (@SianElin_PT73) reported 15 minutes ago

  @bt_uk Did you read my message correctly? I do not have signal to call!

• 
  gary tordoff (@chinleyman) reported 16 minutes ago

  @bt_uk over 24hrs since your bot asked me to text ASSIST to get more help. Absolutely nothing from you.

• 
  pamps (@philwer29) reported 16 minutes ago

  @btbusinesscare waiting for 6months for a broadband connection utter disgrace. Saying we can’t cancel and just left in limbo while our business struggles. Worst company we’ve ever dealt with.

• 
  Dave Kendall (@DaveKendallPho1) reported 18 minutes ago

  @bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.

• 
  Christian Trampenau (@trampenau) reported 19 minutes ago

  @bt_uk any idea when normal service will resume on the mobile EE/BT network in Mundesley Norfolk? the service has been down for over two days

• 
  Faye Carter (@FayeLcarter) reported 20 minutes ago

  @bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP