BT (British Telecom) Outage Report in Croydon, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2, CR7 and SE25.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
Phone (7%)
-
Total Blackout (6%)
-
E-mail (6%)
-
TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southall, London, Hackney, City of London, Wembley, Croydon, Southwark, Hammersmith, City of Westminster, Camden Town, Hanwell, Poplar, Brentford, Newham and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
||
| London |
Internet | |
| Hackney |
Internet | |
| City of London |
Wi-fi | |
| London |
Wi-fi | |
| Wembley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
-
Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
-
Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
-
john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
-
Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
-
darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!
-
darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!
-
Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
-
Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
-
Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
-
Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
-
Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
-
john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
-
Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
-
Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
-
veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
-
Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
-
Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Nips (Alex Nichols)
(@AlexNichols91) reported
@dallaglio8 is so anti Leicester it's comical. Can never take the man out of wasps @btsport @btsportrugby #PremFinal #LEISAR
-
Jack
(@WorkTheSpace) reported
Day 4 without internet speeds I can work on, twice the issue has been marked as fixed incorrectly. Spent my Saturday afternoon waiting at home for an engineer that no-showed but with the visit marked as complete and the problem solved. Shocking by @bt_uk - no apology, no updates.
-
FTTP Pro
(@fttppro) reported
@justyna11520884 @bt_uk We have had confirmation from @WeAreOpenreach that there is a Major Service Failure effecting the SA postcode area of Wales one of our clients is effected FTTP connection went down 01:04 this morning! ETA on fix potentially 14:00 today 🤞
-
Julie Parker
(@creativetransfo) reported
@bt_uk Years of Wi-Fi not working properly, endless engineers and promises. Still not working, tv and music cutting even tho hard wired and next to hub, and now cannot email when I haven’t time now to spend an hour on phone 😱
-
Gareth Hollyman
(@GarethHollyman) reported
@bt_uk the last time I had to deal with you, in 2016, it was a disaster. 6 years later, and nothing has changed. As usual, you are appalling to deal with and cannot seem to resolve a basic problem of your own making. Any chance of being contacted by an advisor who can help?
-
GarfieldTheCat
(@GarfieldTheCa15) reported
@bt_uk @Petedyer Of course the bit not mentioned is tge problem is with Openreach, who are also part of BT..... And still they aren't giving accurate estimates for resolution.
-
Alastair Cox
(@AlastairMCFC) reported
@WorkTheSpace @bt_uk Does your connection come through an overhead phone line? I had serious issues and complained until they found a fault in the actual line itself. Replaced that and bobs your uncle. Fixed.
-
T9 Mearzy
(@mearzyy) reported
Waited 7+ weeks for @bt_uk to try get me connected to internet and got a call the other day saying estimated due date is august 1st💀13 weeks no internet? Nahh you can **** off lmao cancelled my BT order and now gone with @TalkTalk as there the only other provider that can help😩
-
DanR
(@DJRImages) reported
Shame on you @btsport @btsportrugby awful experience trying to watch the premiership final and will request a full refund as just anything to do with BT is a joke. #rugbyruined whoever thought splitting rugby coverage was a ******* ****, bring back sky
-
Joe Fernley
(@fernleyj) reported
@OpenreachHelp Still down guys. De am openreach issue. And @bt_uk are aware. @ee struggling here too. Coincidence?