BT (British Telecom) Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR0, CR7 and SE19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southall, Hounslow, London, City of London, Hammersmith, Camden Town, Newham, Banstead, Purley, Southwark, Islington, Fulham, Croydon, Greater London and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| Hounslow |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
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R Barker
(@RobLondon) reported
from
Wandsworth, England
Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄
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Jonny
(@Jonny93715061) reported
from
Croydon, England
@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out
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Oak 🌳
(@_Oak01) reported
from
Paddington, England
@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Adam Matthews
(@AdsMatthews) reported
from
Lambeth, England
@EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it
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Michelle Cuthbert
(@physiorichmond) reported
from
Richmond, England
@bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Karl Bainbridge
(@karltheref1983) reported
@bt_uk I have done that's how I know it's an openreach problem. they've tested the line and found the issue. it's all openreach causing the problem not sky. no warnings or anything 2 full days now. not good enough
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wrestlemaniac
(@ajfoz) reported
@SoccerSaturday is dying @SkySports have ruined it can't watch that line up it was bad last season but this line up is unwatchable whoever axed the other guys needs sacking themselves thankfully @btsport has a better line up
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Steven Moore
(@MrStevenMoore) reported
My @bt_uk landline hasn’t been working properly since last Wednesday. Whilst I hardly use it, that means no internet, essential to my work. A myriad of calls & site visits later and still not resolved. Now my appointment is cancelled by @WeAreOpenreach? Service beyond shoddy.
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Trevor Dockeray
(@tdockers) reported
@bt_uk @bt_uk that’s it you see - you cannot work outside of your processes that fail - we keep going around the same process that continues to show you cannot listen and resolve your problems
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Chris Washington
(@c_washington) reported
@Concledoc @bt_uk @OpenreachHelp Can you use your phone as a hotspot until things get sorted? Not a perfect option I know, but might be a temporary solution.
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clive merritt*
(@Clivemerritt) reported
@darren_kilshaw @bt_uk This is not working for me either and BT are not being very helpful via direct message, I can’t keep repeating these steps as my code is not valid
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Teri B
(@monsteemoo) reported
@bt_uk I'm trying to get my access code for a ps5 which I had earlier and now it won't let me try to order it! Help please!
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Amanda
(@Amanda234712) reported
@bt_uk Yeah reported the fault I got told its the area where I live WiFi is down . I don’t feel safe with my ring devices being offline and unable to record
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Mat Williams 👨🏻💻📊📈
(@MatWilliams91) reported
@bt_uk Hi, I’ve recently plugged in a new LG TV. My aerial TV channels are now only displaying on the LG TV Guide and not through the BT TV Box, which would be my preference. How can I fix this? Thanks
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Karl Bainbridge
(@karltheref1983) reported
@bt_uk still openreach issues affecting sky broadband users. 2 days with no Internet now. sort it out