BT (British Telecom) Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Croydon come from postal codes CR0 and SE25.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Bermondsey, London, Croydon, Tower Hamlets, Hounslow, Dagenham, Islington, Paddington, Hackney, Holborn, Lewisham, Fulham, East Ham, Swanley and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Bermondsey |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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Jenny Woods
(@JennyferWoods) reported
from
Hammersmith, England
@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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Kudret
(@Kurdeck) reported
from
Lambeth, England
After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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J
(@CFCJae_) reported
from
Eltham, England
Known is a **** pundit. #BTSport
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?
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Kurtis Simon
(@kurtistime1985) reported
from
Camberwell, England
@btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!
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Dhammadinna
(@Dhammadinna) reported
from
Poplar, England
@bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.
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Kudret
(@Kurdeck) reported
from
Lambeth, England
What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk apparently 2 am is an issue for streaming
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
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Dhammadinna
(@Dhammadinna) reported
from
Poplar, England
@bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!
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novice
(@jjjecannon) reported
from
Hackney, England
@bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????
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Conor Saunders
(@conor_saunders) reported
from
Wandsworth, England
After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
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Anthony Harris
(@AntoineDingDong) reported
from
Bromley, England
Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel Barnes
(@sbarnes00) reported
@bt_uk your service and all round treatment of customers has really dropped off a cliff; as soon as I can move to another provider I will be. One very unhappy customer. #btfibre
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Tony
(@Tonysmini) reported
@Old__Crusty @BTGroup @bt_uk BT retail/business sell you a service, within their parts of BT group they have people that deal with faults. If they think the issue is network related rather than within their home or exchange equipment, they request that Openreach investigate (from exchange to your home).
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SiBurman
(@symbosimbo) reported
@pauljsmith74 I'd love to, they were so rude on the phone yesterday. No offer of any compensation. I can't work with 1mbps of broadband! Unf I'm 12 months into 2 year contract 😭 @bt_uk
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Bryony
(@Bryony99165337) reported
@bt_uk Well just called BT now been given a 6th date, told openreach need to activate it on Monday even tho we were told they had already done this.. nobody knows what they are talking about there is no point other than making people aware how awful BT and especially openreach are
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Chew
(@Chew55386250) reported
@ELSweeting @bt_uk I have been waiting since charismas. No update whatsoever. They are not able to help. Helpless
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Chris Sharples
(@chrissharples) reported
Are @btsport showing any catch ups of the #FIHHockeyWorldCup2023? Can't get watch on the #watchhockey app due to restrictions. Any help hockey people?
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Kate ✨️
(@katetaylor93) reported
@bt_uk Hi, when I try to series record some programmes, it just doesn't work and I'm having to manually go through and record individual programmes. Any ideas on a quick fix please?
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Paul Matthews
(@Mattiematthews) reported
@UKAirband #broadband Only 6 months left of my contract! Should never of left @bt_uk! #airband customer service is maybe the worst I've ever experienced!
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MaxGreen 👩🌾🙋♀️
(@MaxGreenpi1) reported
@1eyeinrumney @bt_uk @BTOpenreach1 Oh Nick… I feel your pain. Appalling service providers. Left us high & dry in our new offices with no phone or bb last August. CEO’s office finally got the job done after emailing and phone calls.