BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2, CR7 and SE25.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 03/13/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Northolt, Hammersmith, London, Wandsworth, Croydon, Dagenham, Hackney, Newham, Southwark, Sevenoaks, Camden Town, Hounslow, Southall, Brentford and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNortholt Wi-fi
United KingdomHammersmith Total Blackout
United KingdomLondon Wi-fi
United KingdomWandsworth E-mail
United KingdomCroydon Wi-fi
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • AlsubaieSalem سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games

  • sheilahooper Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

  • MarvManPro Marv- So Real Sounds (@MarvManPro) reported from Poplar, England

    @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

  • matw69 Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • TheBonnieKiwi Kiwi 🥝 🔜 #EGX London | #4TG Game Con (@TheBonnieKiwi) reported from Poplar, England

    @kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin

  • awmackenzie Andrew Mackenzie (@awmackenzie) reported from Bromley, England

    So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.

  • TheMadness97 Sir Byron (@TheMadness97) reported from Camberwell, England

    @bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • tomwestwater Tom Westwater (@tomwestwater) reported from Kensington, England

    @bt_uk No given up- only 5 month left with BT so not a problem

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas

  • rexon3 Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

  • Grace_KIS Grace Graham MSc (@Grace_KIS) reported from Hackney, England

    Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DuweeDavisII Matthew Dave (@DuweeDavisII) reported

    @bt_uk I've sent a DM, but I'll be honest, given the current nothingness BT customer service seems to provide, I'm not expecting miracles. It seems the entire process is hamstrung by the monopolists at OpenReach.

  • DaleAitkenhead Dale Aitkenhead (@DaleAitkenhead) reported

    @bt_uk They rang (Aiden) they can’t fix the fault and advise I have to have a new number !! I’ve had the same number for 11 years & all my service providers have it as well as parents. It’s ludicrous tbh …. So much updating to do and we’re bound to forget someone.

  • VfxZeal vfx.zeal (@VfxZeal) reported

    @bt_uk i have had the same issue in August with my router flashing purple. And now again, 4th October, again even with the replacement router it has started to flash purple again? What is this? I’ve contacted the technical support team, they said an engineer was meant to get it

  • DuweeDavisII Matthew Dave (@DuweeDavisII) reported

    @bt_uk If I were a conspiratorial man, I'd say this was a deliberate ploy to prevent escalation: Give me a couple token days of internet, PROVING you can just turn it on, making me drop the complaint, then go right back to doing what BT does best: Not provide service.

  • palmersears Steven Ansty (@palmersears) reported

    @bt_uk I've moved house today and was assured our broadband would switch over with us by 9pm, all I needed to dp was plug my router in at my new house. Sadly it's still not working yet, can you check and see what's wrong?

  • whyteuk andy whyte 🏎 (@whyteuk) reported

    @bt_uk nope. never have.

  • sarahhargmoss Sarah Moss (@sarahhargmoss) reported

    @btsport Watching the Jays game and the audio is all over the place - not synced to the action. Lagging behind but sometimes ahead! Can we also have the strike box back plz? Fix please!

  • itsjosephguise Joseph (@itsjosephguise) reported

    @ManUnitedZone_ @btsport He’s great. He just has stretches sometimes where it looks like he couldn’t give a ****

  • stuwebb72 stuart webb (@stuwebb72) reported

    @btbusinesscare No. I’m one of his regulars who was worried he had to keep telling people cash only and losing business. I helped him talk to your support team, who offered the £50 for him to buy a mobile dongle himself

  • HeatherHull2u Heather Hull 🇺🇦 (@HeatherHull2u) reported

    @bt_uk we have been waiting since 29 Sep for you to connect our broadband. Today we waited in for 5 hours for an engineer to visit - a no show. Shocking lack of customer service, yet you continue to take our money for a non-existent service. #ripoffBritain