BT (British Telecom) outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, City of Westminster, Coulsdon, Croydon, Southwark, Blackheath, Purley, Beckenham, Caterham, and Mitcham.

City	Problem Type	Report Time
Wandsworth	Internet	4 hours ago
City of Westminster	Internet	8 hours ago
Wandsworth	Internet	17 hours ago
Coulsdon	Internet	1 day ago
City of Westminster	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  JPaulG 🐼 😷 (@JPaulG) reported 54 seconds ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  Scarebear (@Scare158Steve) reported 2 minutes ago from Wandsworth, England

  @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

• 
  GunnersAssemble (@RednWhiteJames) reported 11 minutes ago from Epsom and Ewell District, England

  @bt_uk I am livid. Absolutely Livid with your service right now

• 
  David Venters (@VentersGaming) reported 11 minutes ago from Croydon, England

  @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

• 
  Phelan Hill MBE (@PhelanHill) reported 14 minutes ago from Wandsworth, England

  Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

• 
  AdamCpfc180🎯🦅 (@AdamCpfc180) reported 17 minutes ago from Whyteleafe, England

  @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 17 minutes ago from Lambeth, England

  @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

• 
  David Venters (@VentersGaming) reported 17 minutes ago from Croydon, England

  really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

• 
  devanik saha (@devanikindia) reported 19 minutes ago from Croydon, England

  @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

• 
  Sandro Rosa (@SMarxx4) reported 22 minutes ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  Agustin Pesciallo (@agustin) reported 25 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 26 minutes ago from Croydon, England

  @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 35 minutes ago from Merton, England

  @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

• 
  John Mitchell (@prof_j_mitchell) reported 37 minutes ago from Bromley, England

  MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 43 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported 44 minutes ago from Lambeth, England

  @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

• 
  Kara Godfrey (@KaraWillow) reported 51 minutes ago from Lambeth, England

  @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

• 
  Jane Tippett (@Janietip) reported 55 minutes ago from Camberwell, England

  @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

• 
  Adama Traores not that hench pal (@adama_not) reported 56 minutes ago from Wandsworth, England

  @bt_uk can you please help me kick off is in 30 mins

• 
  Lonely-planet-girl (@excellenceinLDN) reported 56 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Warren Peters (@wizza_wozza) reported 5 minutes ago

  Had a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 6 minutes ago

  @bt_uk @AndreaS51917891 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  Macro Bielsa (@Forex_trader_4u) reported 7 minutes ago

  @bt_uk Exactly.. I have to call to cancel. Should be 2 clicks max once logged in. Just trying to make it difficult.

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 7 minutes ago

  @bt_uk I’ve already been told there is nothing that can be done. @bt_uk are going to take double payments for the same line for 7 months and have made clear that after 48 years do not want me as a customer when I do find somewhere to live. Seems unnecessary to me.

• 
  Ruth Knight (@LadyRufus) reported 8 minutes ago

  @ClaireMadMax @bt_uk If your internet goes off you can’t make a call either! No mobile signal where I live. Excellent work BT😡

• 
  SG (@ScouseSG) reported 8 minutes ago

  @Nunney2584 @bt_uk The absolute epitome of “that’s not my job and I can’t be arsed to actually help” response from BT there.

• 
  TechbooUK 🔥 (@techboouk) reported 9 minutes ago

  Sorry to my followers, I'm in the process of finding another service provider. I'm in the process of getting rid of my @bt_uk subscription. Thankfully most of my gaming accounts are now moved from my @bt_uk email address. Will update more soon!

• 
  James (Jim) Naismith (@JHNaismith) reported 11 minutes ago

  Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.

• 
  Steve 💙💚🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Superfx101) reported 19 minutes ago

  @bt_uk Hi, thanks for the quick reply. That's what I did but they were significantly higher than what a new customer is offered. Is my only option to get the best deal is to switch provider? If so, then unfortunately I will have to do that.

• 
  Steve 💙💚🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Superfx101) reported 21 minutes ago

  Hello As an existing customer, I thought I was supposed to be offered what new customers are offered, but the cheapest renewal is £15 more than what a new customer is offered. Please can you clarify, thank you @Ofcom @bt_uk