BT (British Telecom) outages and service status in Croydon, England
No problems detected
If you are having issues, please submit a report below.
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Croydon, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 12, 2:59 PM GMT+1.
- Internet (56%)
- Wi-fi (18%)
- E-mail (11%)
- Total Blackout (8%)
- Phone (7%)
The latest reports from users having issues in Croydon come from postal codes CR90 , CR7 , SE19 and CR0 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent BT (British Telecom) outage reports came from the following cities: Epsom, Croydon, Southwark, City of Westminster, Purley, Wandsworth, Morden, Beckenham, Carshalton, Caterham, and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 2 hours ago |
|
|
Internet | 1 day ago |
|
|
Wi-fi | 2 days ago |
|
|
Total Blackout | 2 days ago |
|
|
Total Blackout | 3 days ago |
|
|
Internet | 3 days ago |
Nearby cities with recent reports
4 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Will Ashley (@willjashley) reported from Camberwell, England@bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!
-
Joe Tyrrell (@JTyrrell_) reported from Lambeth, England@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
-
Big L 🏳️🌈 (@bunjlessball) reported from Bromley, England@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
-
Cat Fitzmaurice (@cat_la) reported from Bromley, England@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
-
Ollie Geale (@OllieGeale) reported from Camberwell, England@BenGilby1 @btsport He has the worst haircut too.
-
Daniel Shade (@shade306) reported from Bromley, EnglandHey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
-
Andrew Raffan (@AndRaffan) reported from Eltham, England@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
-
Kieran Shew (@shoeburger) reported from Merton, EnglandSpoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
-
Big L 🏳️🌈 (@bunjlessball) reported from Bromley, EnglandI am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
-
Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
-
sarvar mojgani (@gains_guru) reported from Bromley, England@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
-
Glen Oglaza (@glenoglaza1) reported from Croydon, EnglandWhat is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
-
JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
-
-
John Mitchell (@prof_j_mitchell) reported from Bromley, Englandday two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
-
Johnny Dowling (@JohnnyDowling10) reported from Croydon, EnglandIt's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
-
Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
-
Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
-
devanik saha (@devanikindia) reported from Croydon, England@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
-
Foss (@fackjossey) reported from Lambeth, EnglandOops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Tom Chapman 🐀 (@TomChap) reported@bt_uk Hi, I have just signed in to the BT account and the last bill says (Final bill). Next to the BT account No it says (Inactive). I was in credit and this was sent to my bank account. So I'm guessing its ok to cancel.
-
Sue Prebble (@sayescourt) reported@bt_uk cannot login to bt ‘unable to validate the info provided’ Same on mobile.
-
Ian P (@goatteeboy) reported@bt_uk Thanks. It’s working now, would have been nice to see some communication for what seemed to be a widespread outage.
-
Claire Pulls Pints (@LandladyClaire) reported@bt_uk what makes it worse is when my husband came down, he was polite as anything to him Yes BT, ladies do run businesses these days We deserve, and demand, respect
-
Sam Harcourt (@samharcourt) reported@EEBroadbandUK @Ofcom @bt_uk Cheers for the horrific broadband you supply to my parent’s home. Every time I come back here & try to watch a football match or the Formula 1 it fails. They keep getting engineers out but u never fix it, yet you keep charging them a fortune tune?
-
Mags (@mags_cav) reported@bt_uk engineers damaged lights in my garden. After contacting your claims people,and chasing 3 times, I’ve been told keoghs are ‘not entertaining’ my claim! The had NO BUSINESS being in my garden! Damage caused but it’s not your fault? Dismissive and condescending reply.
-
Berni (@BikerBerni) reported@HooverMouse @bt_uk I spent nearly 2 hours on the 'phone being passed,after a long wait, to one person after another, only to be told there was no problem! Been going on for days.
-
Mark Haynes (@IQuitMuskspace) reported@bt_uk Sorry but you really don't give a sh*t. You fekk up at every contact. Hopeless 'guides', rude, dismissive, unwilling to take ownership, never advise calls are recorded on call backs and now trying to charge me for a temporary fix!!! PATHETIC.
-
Dave R (@daveRessex) reported@bt_uk I see other people are having problems logging into BT email. The status is "We’ll be right back. Sorry, but we’re doing some maintenance on the site at the moment. It should be back...in a short while." How can you be doing "maintenance" in the middle of a working day?
-
Gracie-Lou (@gracie_smart) reported@bt_uk When is #MYBT going to be working again please? It has been down for days!