BT (British Telecom) outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: Purley, Southwark, Croydon, City of Westminster, Morden, Wandsworth, Caterham, Coulsdon, Westminster Abbey, Mitcham, Lambeth, Lewisham, Sutton, Fulham, and Carshalton.

City	Problem Type	Report Time
Purley	E-mail	6 hours ago
Southwark	Internet	1 day ago
Southwark	Wi-fi	2 days ago
Croydon	Internet	2 days ago
Croydon	Wi-fi	3 days ago
Southwark	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Elliott Rawstron (@Elliottrawstron) reported 5 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  John Mitchell (@prof_j_mitchell) reported 7 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  DiscoverWatamu (@DiscoverWatamu) reported 8 minutes ago from Wandsworth, England

  @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

• 
  FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported 12 minutes ago from Croydon, England

  @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

• 
  Johnny Dowling (@JohnnyDowling10) reported 13 minutes ago from Croydon, England

  It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

• 
  Ingrid Lopez Cardona (@ilopezcard) reported 13 minutes ago from Lambeth, England

  @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

• 
  Jessica Andrews (@Jess_L_Andrews) reported 19 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  Shane Pender (@silverback1809) reported 26 minutes ago from Bromley, England

  @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

• 
  Jessica Andrews (@Jess_L_Andrews) reported 27 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 29 minutes ago from Lambeth, England

  @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

• 
  Foss (@fackjossey) reported 31 minutes ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 35 minutes ago from Worcester Park, England

  @DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there

• 
  Phelan Hill MBE (@PhelanHill) reported 38 minutes ago from Wandsworth, England

  Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

• 
  Shoulder Doctor (@ShoulderDocUK) reported 45 minutes ago from Bromley, England

  @bt_uk Only three times. No offer of compensation. No confirmation of resolution

• 
  Paton (@MarkPaton84) reported 46 minutes ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  Elliott Rawstron (@Elliottrawstron) reported 49 minutes ago from Wandsworth, England

  @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

• 
  kanish official (@kanishofficial) reported 49 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Ollie Geale (@OllieGeale) reported 50 minutes ago from Camberwell, England

  @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

• 
  Gavin McLelland (@gmac7000) reported 50 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Kieran Shew (@shoeburger) reported 51 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul stagg (@Staggly) reported 11 minutes ago

  @bt_uk @NRManc they’ve messed up everyone’s account - it be worried they are taking money from old customers so check your bank - they aren’t acknowledging the issue

• 
  Kenta (@nemurikyosirou) reported 13 minutes ago

  Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is

• 
  Stockport871 (@stockport871) reported 14 minutes ago

  @bt_uk Hello, yesterday I highlighted I needed some extra support and the reasons why are on my account. I had a message to direct message you and you’d get back to me but you haven’t, any chance of hearing anything back? I’m now 8 days over the promised call back from a serious issue.

• 
  Jon Chadwick (@JonD_Chadwick) reported 16 minutes ago

  @bt_uk Thanks. I have tried that. Three times. Doesn't work

• 
  Jon Chadwick (@JonD_Chadwick) reported 17 minutes ago

  @bt_uk yes, I did that twice already today. I have spoken to 4 different people Problem is getting worse.

• 
  Gary Banks (@Banksie_FB5) reported 26 minutes ago

  Stunningly inept service @bt_uk. 3 wks 2 install full fibre culminating in them saying my router’s incompatible & they’ll send a new1 promising arrival Mon. Mail just recd; it’ll arrive Weds & seems 2b the same as I have! Meanwhile I’m w/out internet & paying 4 the privilege.

• 
  Faye Carter (@FayeLcarter) reported 28 minutes ago

  @bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP

• 
  Angry Scotsman (@Ang_ryScotsman) reported 28 minutes ago

  @bt_uk Every time I go into the support we spend two hours. They do automated tests from some call centre abroad and tell me that my system's working fine. It hasn't been working fine since November so I'm just waiting to leave my contract.

• 
  JohnBLFC20* (@Johnb2005) reported 35 minutes ago

  @NickLFC82 seen his latest crap about selling him for 80m, one muppet him living off a tweet btsport once read out

• 
  Morwenna Moseley (@Morwenna41) reported 37 minutes ago

  @bt_uk Hi BT, please advise if there are issues with bt account login at the moment. When we login to view our bill it states you cannot find our account details at this time. Thanks Morwenna