BT (British Telecom) Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR0, SE25, CR7 and CR2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Esher, City of Westminster, Southwark, London, Croydon, Tower Hamlets, Ealing, Camden Town, Hackney, Lee, Poplar, Holborn, Dagenham, Bermondsey and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Bermondsey |
Internet | |
| Esher |
Internet | |
| City of Westminster |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| City of Westminster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Rendy Prakoso
(@rprakoso13) reported
from
Camden Town, England
@bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Danielle Altink
(@danialtink) reported
from
Camberwell, England
@bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
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Loft4Words
(@Loft4W) reported
from
Camberwell, England
@OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.
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DreamLion1986
(@DLion1986) reported
from
Stratford, England
@btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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Adama Traores not that hench pal
(@adama_not) reported
from
Wandsworth, England
@bt_uk can you please help me kick off is in 30 mins
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Nesli Shafak
(@NesliShafak) reported
from
Hammersmith, England
whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Sheppard
(@psheppard14) reported
@btsportwwe @btsport hey guys, fancy sorting out your On Demand RAW/SD/NXT show replays? You never give us the over-run so we miss stuff! Sky Sports never did this - and you guys are so much better at promoting @wwe than them!
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Sharon Breen
(@sharonlondon) reported
.@bt_uk I've been trying to set up call protect on my vulnerable 82-year-old mother's phone for 8 DAYS (she came out of hospital yesterday). It's been stopped by unhelpful BT systems (yr customer service team are super but can't help). Please help me! @MartinSLewis @milesbrignall
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Brian W
(@BrianW00946187) reported
So a new customer can get @bt_uk fibre 2 for £29.99 for 24 months it then goes up £8. As an existing customer I'm getting that for £46.99 and am offered an upgrade and tie in for £0 extra. Please explain
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Redline
(@Redlinegamingtv) reported
@MrDemented85 @bt_uk Seems guy number 2 wins as he sorted my issue straight away. Where other person just didn't wanna talk
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Andrew 'Available for work in the EU' Burrell
(@DanePictionaire) reported
@BTCare Bad weather last year snapped the phone line from the pole in the street to my house. I don't use BT so it hasn't been repaired but would like the option of BT internet when my contract expires with virginmedia. Who do I ask to fix the line? Thanks
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Nigel
(@nutmegnige) reported
@btbusinesscare It’s easier to record the pathetic @btbusinesscare service on here. Manashi (not Arka) feedback at 15.10 today was to inform me ‘that nothing has happened’ but the director level escalation has been reviewed (whatever that means). She will ring me in 24hrs if she gets an update.
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Andrew foster
(@andrewfos21) reported
@bt_uk Yes Jules but the solution is a new hub to replace the new hub I received today and an engineer visit in 7 days time in case the new new hub fails. I swear it’s linked to contract expiry but have been reassured it isn’t...
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rach ✌️
(@rachaelsteelexo) reported
@bt_uk are actually having a laugh. Another 48 hours without internet which equals in 27 days in total this month. The worst broadband provider about 😡
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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ACH
(@ACH2603) reported
@bt_uk you have the worse customer service I have ever experienced! Your agents don’t even read the messages they are sent!!