BT (British Telecom) Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2, CR7 and SE25.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, City of London, Hackney, Southwark, Camden Town, Wembley, Poplar, Northolt, Wandsworth, Croydon, Dagenham, Newham, Sevenoaks and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Ed Woodhouse
(@edwardwoodhouse) reported
from
Bromley, England
BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist
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Martin Warner
(@mwarn73) reported
from
Poplar, England
Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Marv- So Real Sounds
(@MarvManPro) reported
from
Poplar, England
@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MICHAEL
(@mickybluey) reported
When you listen to @SkySports @btsport ******* the self proclaimed big six maybe then fking off wasn’t a bad thing Mcmanaman 🤮🤮🤯
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JACKSON
(@KAJ5555) reported
@mrjakehumphrey Hi Jake just loved your plea to not forget the issues thrown up by super league. Money is ruining the game, agree. So as soon as the game is over today I’m cancelling my BT subscription. @btsport @btsportfootball Cheers for pointing the way. #europesuperleague
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Cletus Van Damme
(@LuvFB_HateFifa) reported
A good example in #LIVNEW why always delaying the offside decision doesn't work. The L'pool player is clearly offside, shoots but doesn't score. It deflects out for a corner. Because the player doesn't score, its not reviewed. L'pool get a corner that shouldn't have been #btsport
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The Anti-Cripes (Legacy Fan)
(@TCripes) reported
Listening to the garbage analysis from BT is taxing. The high line has consistently caught them offside and allowed us to push them back and isolate their forwards whilst at the same time breaking on them high up the pitch. Hence our chances. Do these cretins get paid? @btsport
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Darkzyy
(@Darkzyy5) reported
@btsport using by sport on my firestick and it says can't connect outside of the UK when I'm clearly in the UK 🥴 how do I fix this?
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David Barber
(@chemoboy001) reported
@bt_uk our switchover was supposed to be yesterday but nothing has happened and now we've no broadband. Your advisors have been no help. Couldn't help yesterday. Been on hold for nearly an hour today
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Elena Kale
(@ElenaKale) reported
@bt_uk It may be worth you putting out some form of publicity about it because I get a ton of calls claiming they're from BT, all outside the UK and I'm sure I'm not alone. If this isn't your practice then by publicising it, it may help reduce the scams a bit. Thanks for the quick reply
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Pedro miller
(@Pedrofish13) reported
@mrjakehumphrey He’s right Jake, every needs to calm down. ESL was born out of Spanish/Italians need to bale themselves out financially, UEFA response was anger as they’d be missing out on money, same as pundits who seem to pop up on BBC, BTSport, Sky etc..it’s all about ££ now, let’s be honest
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Prof Pugwash ⭐️⭐️⭐️⭐️⭐️⭐️💙
(@prof_pugwash) reported
@btsportfootball @btsport you talk about ESL but corrupt organisation UEFA is wanting to get a bigger slice of the pie with their CL changes, and if the owners go who would be able to buy the club - more foreign owners wanting more money!! FSG and ESL are symptoms not the problem
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Very Nobody
(@Very_Nobody) reported
@kejamieson_ @bt_uk Probably left over from an old phone line and would never get removed