BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR0, CR2 and SE19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 12/16/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Southwark, Hackney, City of Westminster, Wembley, Hounslow, City of London, Dorking, Wandsworth, Hammersmith, Islington, Westerham, Kingston upon Thames and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCroydon Wi-fi
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • lesleythom Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BamBamBarton Brett Barton (@BamBamBarton) reported

    @btbusinesscare Done, still searching about the lack of Cusomter service, beyond bad

  • liv1493 Liv Marsh 💙 (@liv1493) reported

    @bt_uk hello, I have recently transferred my number over from three but when people are ringing me they are being put through to a voicemail that isn’t mine. Are you able to help please? Thanks.

  • matt_johnson_89 Matt (@matt_johnson_89) reported

    @CharlieCW @btsport Tbh I think you’ve been unlucky to have gone this long before your first win- don’t think you’ve been as bad as results suggest

  • JamesWarbo Jay Asterisk (@JamesWarbo) reported

    @carlairwinx @bt_uk Always the same these companies. Its usually the webchat thats down so you call in.

  • Beanybabes Mark Dunn (@Beanybabes) reported

    @BTGroup @bt_uk what on earth is wrong with the internet?Stop buggering around with the bandwidths?Currently watching catch up tv through my BT box and all it’s doing is freezing. It’s been like it all day.I don’t pay all this sodding money for full fibre to get piss poor service

  • markcduffell Mark Duffell (@markcduffell) reported

    Usual shambles @bt_uk. Remote reset of hub **** up cuts us all off but apparently that’s not a loss of service. New hub might be here Thursday. Who knows? No Wi-fi for kids’ schooling till then but apparently that’s also not an issue. Hard to believe but they get worse

  • KRihanoff Kristina Rihanoff (@KRihanoff) reported

    @GabyRoslin @BTCare They are terrible. I hate dealing with @BTCare so incompetent and services so overpriced

  • gemscottRVN Gemma (@gemscottRVN) reported

    @bt_uk Another “late payment” charge because you screwed up our bill and were correcting it so we could pay. We’ve had to call you nearly every month since April now because of **** ups to our bills/service. Not calling again and not paying the latest late payment fee!

  • ConradTD Conrad Thomson-Dewey (@ConradTD) reported

    Hi @EE I am having problems setting up my new @btsport account?

  • FictionFive FictionFiveMillion 💙 (@FictionFive) reported

    @GabyRoslin @BTCare never known any business be so atrocious, and at the same time feel so insulated against complaints by a sheer "F you we've got plenty more customers and loads of money" attitude. Really really awful, I avoid them like the plague now. Hope you get sorted