BT (British Telecom) outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Southwark, City of Westminster, Wandsworth, Westminster Abbey, Mitcham, Lambeth, Lewisham, Sutton, Fulham, Carshalton, Purley, Thornton Heath, and Wallington.

City	Problem Type	Report Time
Croydon	Internet	3 hours ago
Croydon	Internet	9 hours ago
Southwark	Internet	11 hours ago
Southwark	Internet	1 day ago
City of Westminster	Internet	2 days ago
City of Westminster	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported 36 seconds ago from Camberwell, England

  @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

• 
  Joe Tyrrell (@JTyrrell_) reported 3 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  Steve (@stevetom110) reported 3 minutes ago from Eltham, England

  @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

• 
  David Venters (@VentersGaming) reported 5 minutes ago from Croydon, England

  @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

• 
  Rob Holley (@robholley) reported 5 minutes ago from Camberwell, England

  @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

• 
  Conor Saunders (@conor_saunders) reported 9 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

• 
  Skye Nicolson (@skyebnic) reported 13 minutes ago from Addington, England

  Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈

• 
  Daniel Shade (@shade306) reported 15 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

• 
  Matty (@Scott9M) reported 17 minutes ago from Wandsworth, England

  @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

• 
  Jessica Andrews (@Jess_L_Andrews) reported 17 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Ollie Geale (@OllieGeale) reported 18 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

• 
  Agustin Pesciallo (@agustin) reported 18 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Milly Kenny-Ryder (@millykr) reported 21 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  Adama Traores not that hench pal (@adama_not) reported 21 minutes ago from Wandsworth, England

  @bt_uk can you please help me kick off is in 30 mins

• 
  Shermin A Ali (@SherminAaliYoga) reported 32 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  Sandro Rosa (@SMarxx4) reported 38 minutes ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  ⚜GOONERLOVER69⚜ (@Goonerlover69) reported 45 minutes ago from Croydon, England

  @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

• 
  Joe Tyrrell (@JTyrrell_) reported 49 minutes ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

• 
  Gavin McLelland (@gmac7000) reported 49 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Sam Luis Verissimo (@SamVerissimo) reported 60 minutes ago from Lambeth, England

  @bt_uk is there a outage in se5 internet and landline not working?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JARVIS (@grantjarvis666) reported 4 minutes ago

  @bt_uk you have the worst internet I have ever had. Constant issues and poor speed. Definitely leaving this year!

• 
  🐕📚 (@jaye_lass) reported 5 minutes ago

  @bt_uk Is there an email address as it is an ongoing issue? I dont want to gave to start at the beginning with online chat each time. I need support for calls and last time I was told to just try using less devices. Your engineer confirmed the issue is external.

• 
  Nix's (@nickinoonoos) reported 7 minutes ago

  @bt_uk shocking service not had internet or Tv for 3 weeks, engineer arrives last night said in the service box repaired issued less than 15 hours normal service resumed and in tv or internet, and now no one will pick up the phone, quick to charge you the bill ... @EE @numan64

• 
  e-solutions (@esolutionsltd) reported 9 minutes ago

  @btbusinesscare We have come into the office and surprise the phone system is NOT WORKING and NO CONTACT FROM BT. I guess its another day on the mobile phone (thankfully Vodafone) chasing the elusive BT Cloud Voice team, for another update. why do BT think this is acceptable?

• 
  carol bell (@carolbe33933864) reported 11 minutes ago

  @btbusinesscare hi just to let you know I've been hanging on trying to get help with new handsets that were meant to be activated 23/12. We are a small tailoring business and our customers are telling us verbally our number isn't working. I've been waiting for more than 35 mins.

• 
  moz💤 (@tinnie31) reported 12 minutes ago

  @bt_uk my broadband has been awful for months now, you guarantee 23mb & last night I had 1.8, how is this right when you’re still charging me the same?

• 
  Teds (@Tedtalks13) reported 15 minutes ago

  @bt_uk "all" doesnt cover ee. And doesnt cover your service level agreements

• 
  arthurbikemad (@arthurbikemad) reported 15 minutes ago

  @btbusinesscare This issue is still bot resolved. I find it hard to understand why BT fail to see my issue, I was sold WiFi handsets, there are no WiFi handsets, we now have limited range, BT are now suggesting that I am the issue. Payment is canceled and I still have no resolve. HELP.

• 
  Andy Mich (@MrAndyMich) reported 16 minutes ago

  @bt_uk I don’t need to call any number I need BT and the people making these stupid decisions to realise they’re putting their customers at risk. The issue is you weren’t able to spot whether it was a scam number or not. So the question is why are BT as a company putting their customers through this? Please listen to what I’m saying and pass my deep concerns to the people making these stupid decisions.

• 
  Rory MacLeod (@OnThe4and) reported 23 minutes ago

  @btbusinesscare My phones are down again!