BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7 and CR0.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 02/09/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, City of London, Hackney, London, Sutton, Croydon, Islington, Wembley, Mitcham, Camden Town, Hounslow, Newham, Northolt, Wandsworth and Reigate.

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City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomCity of Westminster Internet
United KingdomCity of London E-mail
United KingdomCity of London E-mail
United KingdomCity of London E-mail
United KingdomHackney Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mazzz_ Maisie Roberts (@mazzz_) reported

    @Ofcom Thank you I will log it with you as @bt_uk are making it extremely difficult to resolve my problem

  • MikeIStevens Mike Stevens (@MikeIStevens) reported

    @bt_uk any update on loss of Wi-Fi in Dunfermline, Fife? No service since 4-30pm and no update either

  • beveridge_david David Beveridge (@beveridge_david) reported

    @bt_uk I have to say that all the people I have spoken to on the phone regarding my ongoing issues with the WiFi have been lovely. Although, the internet still doesn't work after six weeks of installation. 🙄

  • HuwBonner Hugh Bonner (@HuwBonner) reported

    Commentary of Toulon/ Saracens on @btsport is shockingly bad

  • ZilchyEU FaZe Zilchy (@ZilchyEU) reported

    @bt_uk So is there a problem at your end?

  • starlight7674 stella (@starlight7674) reported

    @bt_uk just wondered what was going on twice my broadband smart hub 2 went green then orange and back blue for no reason wondered if there was a problem it now 12.30 am saturday 14th may

  • BigSteveHawkins Steve Hawkins (@BigSteveHawkins) reported

    @bt_uk You aware of issues in the North of England? We have the BT Pro box and despite numerous resets and retunes we can't get any terrestrual HD channels such as BBC1 HD, ITV HD, Channel4 HD, etc. Right in the middle of the FA cup final!

  • _nomorepolitics Brian (@_nomorepolitics) reported

    Thanks @bt_uk for your quick response to a problem with my Smart Hub. It went down at 10:30pm Thursday rang on a Friday morning and just received my new router that is working perfectly👍🏻👏🏻👏🏻👏🏻

  • arrbee54 Rhona (@arrbee54) reported

    @bt_uk Friday 13th indeed for those of us in KY12 and KY11. No broadband since late yesterday afternoon. My contract is finishing so this outage of 17 hours and counting, combined with selling BT Sports is the final straw

  • spikeymires Spikeymires (@spikeymires) reported

    @ClaireBegbie @bt_uk Same here Claire. I had sky for 2 years, no problems at all. After a month with @bt_uk 2 big problems.