BT (British Telecom) Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2, CR7 and SE25.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Paddington, Wembley, Greater London, City of Westminster, Hackney, Hammersmith, Hounslow, Wandsworth, Southwark, Camden Town, City of London, Sutton, Croydon and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Paddington |
Internet | |
| Wembley |
Internet | |
| London |
Total Blackout | |
| Greater London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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simon colvin
(@Simon_Colvin) reported
from
Islington, England
@bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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Will Ashley
(@willjashley) reported
from
Camberwell, England
@bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Kara Godfrey
(@KaraWillow) reported
from
Lambeth, England
@bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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Ridley Road Resident
(@RidleyRoad174E8) reported
from
Hackney, England
@ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!
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Lesley Thompson
(@lesleythom) reported
from
Hackney, England
@btsport has the worst commentators, uninformed drivel
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Foss
(@fackjossey) reported
from
Lambeth, England
Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Edward berry
(@eddibfit87) reported
from
Hammersmith, England
@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@BenGilby1 @btsport He has the worst haircut too.
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Al Sarpong
(@albsar1970) reported
from
Lambeth, England
The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS
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Ollie Geale
(@OllieGeale) reported
from
Camberwell, England
@benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Edward Salmon
(@enbsalmon40) reported
from
Camden Town, England
@bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Innocent Bystander
(@InnoBystander) reported
@_hypocaust @btsportcricket @btsport looking at the youtube stream i suspect its a similar issue as the Ireland v Zimbabwe mens match - production not of a high enough quality for a tv channel, ok for streaming... #WIwvSAw
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𝙉𝙚𝙞𝙡 𝙋𝙖𝙧𝙠
(@NeilParkLIVE) reported
@bt_uk If you can sort out the compensation due for ineffective service then yes
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Mark Gretton
(@INDEPENDENT_MG) reported
from
City of Kingston upon Hull, England
Delighted to see that @btsport is showing the Wt20I between the WI and SA. Except - they aren’t. We’re getting men’s ODI reruns and no explanation. @btsport have, I think, heard of customer relations, but decided they want no part of it.
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Estep
(@Estep93034768) reported
@btsport hey - checked the schedule for wi v s Africa womens cricket and tuned in at 7. No explanation for putting back to 8pm and now back to 9pm when game has started. No announcements and historic mens game instead?! V poor
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Leon Renilson
(@LeonRenilson) reported
@btbusinesscare Shame its not got any tips on how to get BT to complete an installation - 89 days since initial order and STILL no FTTP on new contract (all hardware in place and waiting months tho) as Openreach kicks the can down the road and BT lets them - case ref: IMP-107511522
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¹⁷
(@BelgianKing17) reported
@England @bt_uk @Kalvinphillips Wtf? Ahead of Sterling, Grealish & even Kane?
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Pedro2403
(@Pedro24031) reported
@SkySportsNews Can you tell @SkyKaveh to do one and sign a lucrative deal with @btsport so I don’t have to watch him spout crap about Arsenal anymore. I don’t pay for BT Sport so I’ll get better value if he leaves. Thanks, every single football fan.
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.
(@davembe3) reported
@England @bt_uk @Kalvinphillips Saka raahford and sancho let the country down
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CALLUMSLINGER
(@_callumslinger) reported
@bt_uk not had internet since 11am. Called and should have been fixed by 7:30pm but still not working!
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MKPhil
(@_philthegeek) reported
@bt_uk Yes. After 50 years of him being a loyal BT customer you have lost his bushiness.