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BT (British Telecom)

BT (British Telecom) outages and service status in Croydon, England

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Full Outage Map

Most reported problems in Croydon, England

  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 6, 8:27 AM GMT+1.
  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 11% E-mail (11%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)

The latest reports from users having issues in Croydon come from postal codes CR90 , CR2 , CR7 , CR0 , CR4 and SW16 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, City of London, City of Westminster, Camden Town, Croydon, Southwark, Brentford, Westminster Abbey, Paddington, Wembley, Mitcham, Brent, Lambeth, and Islington.

CityProblem TypeReport Time
London Total Blackout 4 hours ago
Hammersmith Internet 8 hours ago
Hammersmith Internet 8 hours ago
London Internet 13 hours ago
London Wi-fi 15 hours ago
London Phone 18 hours ago

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • AnouskaLeon
    Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

  • BenFisherCT
    Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • PhelanHill
    Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • Scott9M
    Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • spanishgeo
    JorG (@spanishgeo) reported from Merton, England

    @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

  • deingerous1
    Dein Moore (@deingerous1) reported from Stratford, England

    @BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!

  • mrlloydcook
    Lloyd Cook (@mrlloydcook) reported from Lambeth, England

    @bt_uk my internet has just gone down in SW4, my hub has the orange light

  • RobVary
    Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

  • AnouskaLeon
    Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

  • eodsgn
    Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • craig_mcrae
    Craig McRae (@craig_mcrae) reported from Lambeth, England

    @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

  • spanishgeo
    JorG (@spanishgeo) reported from Merton, England

    @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

  • Scare158Steve
    Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • deingerous1
    Dein Moore (@deingerous1) reported from Stratford, England

    @bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.

  • MewesRonnie
    Mewes (@MewesRonnie) reported from Bexleyheath, England

    @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

  • RebeccaMc
    Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • RobVary
    Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @btsport why are you not making it easy for your customers to pause your service like sky

  • caz_08
    Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • ollieboito
    Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • jhibbert1
    Jenni Hibbert (@jhibbert1) reported from Hammersmith, England

    @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AltglasV
    Véronique Altglas (@AltglasV) reported

    @bt_uk I have asked twice via the chat and was told last month i didn’t have to do anything else. Last time i tried to contact BT by phone I waited 20’ and had spoken to no one before I rang up. You are trying to bill me for a service that is terminated.

  • KingsgroundTiff
    Kingsground (@KingsgroundTiff) reported

    @btbusinesscare hi, you’ve said to DM you about my business phone line being down and about my home never being connected to broadband despite me paying for the service for well over a year. I have DM’d.. But I am awaiting a response? #help

  • JulieWardle8
    Julie (@JulieWardle8) reported

    @GabyRoslin @BTCare @ee have fantastic customer service

  • AltglasV
    Véronique Altglas (@AltglasV) reported

    @bt_uk My contract is over and I Already confirm I was not renewing it last month. What kind of consumer service is that?

  • markcduffell
    Mark Duffell (@markcduffell) reported

    Usual shambles @bt_uk. Remote reset of hub **** up cuts us all off but apparently that’s not a loss of service. New hub might be here Thursday. Who knows? No Wi-fi for kids’ schooling till then but apparently that’s also not an issue. Hard to believe but they get worse

  • BrambleMum
    🌱Helen (@BrambleMum) reported

    @bt_uk Keep getting emails with "amazing" new offers as my contract is about to expire. £8 more for the same service doesn't sound like a great offer to me so I must be missing something.

  • JayTheeKing
    #BringBackHerEdges (@JayTheeKing) reported

    @bt_uk for the last three weeks, teaching from home has been a struggle because the internet cuts out constantly. And even when it is connected, the BT TV box never seems to be able to show any channels? Why? This is poor service.

  • FictionFive
    FictionFiveMillion 💙 (@FictionFive) reported

    @GabyRoslin @BTCare never known any business be so atrocious, and at the same time feel so insulated against complaints by a sheer "F you we've got plenty more customers and loads of money" attitude. Really really awful, I avoid them like the plague now. Hope you get sorted

  • matt_johnson_89
    Matt (@matt_johnson_89) reported

    @CharlieCW @btsport Tbh I think you’ve been unlucky to have gone this long before your first win- don’t think you’ve been as bad as results suggest

  • AaronLongstaff1
    Aaron Longstaff (@AaronLongstaff1) reported

    @bt_uk My Wi-Fi is at a constant 100MB every time I do a speed test but since getting fibre nothing streams without buffering I contacted support she was very helpful but still have poor Wi-Fi