BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR0, SE25 and CR7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 02/21/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Islington, City of Westminster, Croydon, Hammersmith, Southwark, Dagenham, Hounslow, City of London, Ealing, Newham, Wandsworth, Coulsdon and Camden Town.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomIslington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • lesleythom Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markinindia Mark Runacres (@markinindia) reported

    C'mon @bt_uk Two no shows from your engineers and have now been on the phone to customer service for half an hour with no result. Why the hell do we pay for enhanced broadband speed and service levels? Very disappointing.

  • wikallen wikallen (@wikallen) reported

    @sadaplays @bt_uk @Ofcom holy crap. Good on getting some refund, but they should refund you for all of it or give you free connection for the remaining years they owe. That would not fly here in the US.

  • SL_Dee73 Sarah (@SL_Dee73) reported

    I’m guessing there’s an issue with the @bt_uk email app as all my emails are now blank so I can’t reply to them. Any idea when it’ll be working again?

  • marypcbuk Mary Branscombe (@marypcbuk) reported

    @PrivacyMatters @bt_uk I can never keep my temper enough to keep them on the line for a while (which keeps them away from more vulnerable people); I try to play along but I just end up asking them why they can't find a real job that doesn't hurt people

  • JustDaFacts7 Justin Leonce (@JustDaFacts7) reported

    @bt_uk I appreciate that, but this has only been an issue the past few days, also my phone runs on 4G and handles everything with no buffering.

  • KaiBoo77 💙 Teresa 💙 (@KaiBoo77) reported

    @Ubisoft_UK any ideas here my son again receives a ban on your servers due due to the fact @bt_uk can't seem to keep a connection available. So due to their shocking service my son now can't play your servers as he's band for 24hrs for loosing connection. Which come on is

  • Davewil7476 Dave Williams (@Davewil7476) reported

    How do I cancel one of my bt mobile contracts @bt_uk

  • JustDaFacts7 Justin Leonce (@JustDaFacts7) reported

    @bt_uk I appreciate that, but this has only been an issue over the past few days and i have had the mini hub for over a week, also my phone runs on 4G and has no issues when multiple things are connected to it.

  • Jack__1803 . (@Jack__1803) reported

    @HakeemKnowsBall @virginmedia @btsport IVE NEVER HAD IT BUT IT CANT BE WORSE THAN THESE TWO RETARDED COMPANIES, ALL THIS MONEY AND THEY CANT PROVIDE DECENT WIFI, NO WIFI TILL THURSDAY FOR NO REASON

  • mikeandbentweet Mike and Ben Douglas (@mikeandbentweet) reported

    @bt_uk No service today on my BT mobile - chat line closed, cant call obviously, tried EE directly and they have not helped as I am a BT customer but say coverage good in my area (?) - Not so .. 3 mobiles in this house are all reporting no network. can you help?