BT (British Telecom) outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, City of Westminster, Wandsworth, Southwark, Epsom, Purley, Morden, Beckenham, Carshalton, Caterham, and Coulsdon.

City	Problem Type	Report Time
Croydon	Total Blackout	14 minutes ago
Croydon	Internet	9 hours ago
City of Westminster	Internet	23 hours ago
Croydon	Internet	1 day ago
Croydon	Wi-fi	2 days ago
Wandsworth	Phone	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  C.N. (@livefr33diehard) reported 5 minutes ago from Bromley, England

  @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 14 minutes ago from Croydon, England

  @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

• 
  Jessica Andrews (@Jess_L_Andrews) reported 15 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  Agustin Pesciallo (@agustin) reported 15 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Gayle (@GByford75) reported 20 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  Joe Tyrrell (@JTyrrell_) reported 24 minutes ago from Lambeth, England

  @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

• 
  Sandro Rosa (@SMarxx4) reported 25 minutes ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  kanish official (@kanishofficial) reported 26 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Sam Luis Verissimo (@SamVerissimo) reported 28 minutes ago from Lambeth, England

  @bt_uk is there a outage in se5 internet and landline not working?

• 
  Jane Lyons (@JaneBLyons) reported 29 minutes ago from Camberwell, England

  Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

• 
  Milly Kenny-Ryder (@millykr) reported 30 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  Gavin McLelland (@gmac7000) reported 32 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  JPaulG 🐼 😷 (@JPaulG) reported 33 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  Elliott Rawstron (@Elliottrawstron) reported 37 minutes ago from Wandsworth, England

  @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

• 
  Foss (@fackjossey) reported 38 minutes ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

• 
  John Mitchell (@prof_j_mitchell) reported 43 minutes ago from Bromley, England

  MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

• 
  sarvar mojgani (@gains_guru) reported 45 minutes ago from Bromley, England

  @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

• 
  barrie brown (@barriebrown1) reported 51 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 52 minutes ago from Croydon, England

  @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

• 
  James Mariner (@MarinerIndy) reported 56 minutes ago from Camberwell, England

  Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ed Walsh (@Farmerwalsh) reported 3 minutes ago

  Getting better booked engineer did turn up Engineer visit to other 2 houses with issues. 3 hours on the phone @bt_uk so I can book another engineer visit for Monday just because of Poor Bt workmanship Best bit they closed the issue as the no visit

• 
  mouse (@HooverMouse) reported 3 minutes ago

  Come on @bt_uk Fix your email login. Happens to so many people, so often.

• 
  grace hooper (@messalinahooper) reported 4 minutes ago

  @bt_uk I can't create a bt account to tell you how utterly gutted I am with your service. I've not been able yo watch TV as a brand new customer for several days and I only started last Friday. Consumer act 2018

• 
  Chris (Christina) (@GalanthusA) reported 6 minutes ago

  @MeinirT @bt_uk BT are a disgrace recently. They should issue refunds to customers for the time spent without email service.

• 
  💫Adam👀 (@The_Change_666) reported 12 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk

• 
  uılʞuɐɹℲ (@puddles46) reported 19 minutes ago

  @bt_uk I'm not phoning again. I've had two complaints open both closed with no contact. Genuinely what is the point of calling. You will log a complaint again and then ignore me again. Genuinely the worst company I've ever dealt with

• 
  Axel F 🤠 (@BoabSideshow) reported 21 minutes ago

  @bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??

• 
  Aaron Law (@AaronLaw92) reported 21 minutes ago

  @bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated

• 
  Dean Gray (@iamdg755) reported 22 minutes ago

  @bt_uk I’ve spoken to seven different people, another one isn’t going to do much good. Your customer service is awful.

• 
  "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported 25 minutes ago

  @bt_uk not a word from you re no email service Appalling service!!!