BT (British Telecom) Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR0, SE25 and CR7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, City of London, City of Westminster, Ealing, Hammersmith, Hackney, Newham, Southwark, Wandsworth, Coulsdon, Camden Town, Croydon, Mitcham and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hounslow |
Internet | |
| City of London |
Total Blackout | |
| City of Westminster |
Total Blackout | |
| London |
||
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
-
Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
-
Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
-
Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
-
Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
-
Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
-
J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
-
Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
-
steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
-
Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
-
Joe Maguire
(@Jmaguire2) reported
from
Hackney, England
@btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with
-
Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
-
𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
-
Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
-
Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
-
Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
-
Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
-
Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
-
ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
-
C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Martin Withnall
(@TheJokersWild10) reported
@bt_uk We will contact you via DM later. I am pleased I haver a contract with Virgin; 10 years. No trouble what-so-ever with them.
-
Dallas Waltham
(@DallasWaltham) reported
2/2 @bt_uk @EE BT have said this is an EE issue. I have gone back and forth to both of Customers Service departments today to get this sorted, but still nothing. Can someone please get to the bottom of this? Thank you 🙃
-
Alex Turco |🇬🇧🇨🇾🇮🇪
(@alexjturco) reported
from
Burnham-on-Sea, England
@btbusinesscare is there any chance of a quicker engineer visit to work out the cause of ‘branch wire from the main wire is causing unwanted signal reflection which is causing drop outs in connection’
-
Cliff (Stubloke)
(@C1978Cliff) reported
@bt_uk No problem and I posted to warn others of certain scams, I know it's not bts fault nor do I hold them accountable
-
Kevin Lord
(@KevLord86) reported
@bt_uk Amazed at being continuously let down by you with shifting activation dates. When most of the country need an internet connection to WFH, why do you feel it acceptable not to deliver on promises and causing distress?
-
John Landells
(@jlandells) reported
@bt_uk So the help section on your website saying it can be done online, and the page on your website to MAKE that request are only designed to frustrate unhappy customers?
-
nic
(@nic34321661) reported
@bt_uk Just had a scam call on landline by automated voice saying you will terminate my account for “packing” and to press 1 to discuss. Number withheld.
-
Martin Withnall
(@TheJokersWild10) reported
@bt_uk I see BT shares have been falling over many years; until this year. I am surprised they have risen this year. Based on the service my parents have received, BT should be bankrupt.
-
Plant Glazing
(@plantglazing) reported
@btbusinesscare @BTBusiness your customer service is shocking and this is one of the reasons we left your services. If I don’t have this resolved today I will be going to @Ofcom.
-
andrea
(@daisydoll1972) reported
@bt_uk I used the tracking service it says ‘This item is on its way to Royal Mail. The sender has advised they’ve despatched your item to us.’.