BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR0, CR2 and SE19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 12/19/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Hackney, London, City of London, Croydon, Hammersmith, City of Westminster, Sevenoaks, Camden Town, Newham, Barking, Wembley, Hounslow, Dorking and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomCity of London E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NozferatuAgain Neil (@NozferatuAgain) reported

    @AckerHeron @bt_uk I've found that out since,the problem is that Openreach don't seem to know either

  • gareth71 Gareth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gareth71) reported

    @bt_uk How can I contact a U.K. based engineer to report a network issue? The only thing your website offers is a ‘virtual assistant’ thing which connects me to an agent based in a different country and then disconnects me mid-conversation.

  • TheErsky ersky (@TheErsky) reported

    @bt_uk awful service + price rise, guess what im doing ?

  • 1978scotty scott (@1978scotty) reported

    @bt_uk Hi appreciate that I claim back but doesn’t really help when our previous service was fine and the feedback hasn’t really been helpful, not sure if you can provide some info VOL013-649054468683

  • AyeBorders Currently AyeBorders (@AyeBorders) reported

    Anyone having BT TV issues in Galashiels tonight? Ours is very poor, cutting out, bitmappy, 9% signal, 36% quality at best. @BTCare

  • gareth71 Gareth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gareth71) reported

    @bt_uk I'm just trying to alert you to an issue, and life's too short to be faffing around with stuff like that. It's not affecting my service, I just noticed it on a walk - so when you start getting reports of network faults near Hope, Flintshire the problem may well be this one!

  • k444cmd colin macdonald (@k444cmd) reported

    @bt_uk how can i cancel an account when you dont answer the phone?? Sky deal blows you out the water..i want to leave

  • julie_adidem Julie Draper (@julie_adidem) reported

    @jamclarkey But @jamclarkey there is no good deal for a service that simply doesn’t work. They promised me the cancellations team. I used to work for @bt_uk years ago and we had to deliver a good service. They don’t seem to have that ethos anymore.

  • LiamFin20772558 Liam (@LiamFin20772558) reported

    @bt_uk appalling customer service this evening. Been on call for 54 minutes and counting. Cancelled services before Xmas. Still being charged and receiving emails about active account. Tried to sort over the phone. Operative put me on hold half an hour ago. Answers?!

  • luke_piner Luke Piner (@luke_piner) reported

    @bt_uk your service is shocking - we have been without internet for 15 days - called your teams 5 times over the past few days. Promised a call today to update us and still nothing we call this evening and get told the order is cancelled! This is ridiculous!!! @MarcAllera