BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2, CR7 and SE25.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 03/01/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Southwark, Croydon, Hammersmith, Wembley, City of Westminster, Camden Town, Hanwell, City of London, Poplar, Brentford, Newham, Islington and Southall.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • KelechiAFC Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England

    @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jepine1 Jack (@jepine1) reported

    Day 29. No surprise @bt_uk has failed to reconnect our broadband on the date provided and not for the first time. What’s the point in giving your customers an expected resolution date if you keep changing it?

  • Ruddy_1986 Rich Rutherford (@Ruddy_1986) reported

    @bt_uk Your customer service was the reason I have stayed so long, why has it turned absolutely appalling all of a sudden? My broadband has been due for install today and I have had no heads up as to whether the engineer will be turning up or not!?

  • Cromerty Cromerty • Voiceover • Cake (@Cromerty) reported

    @bt_uk My mum said she was going to leave it as she’s worried they will end up taking down the whole hedge. They’re old 😞

  • kat_hy1 Kathy Roach Price 🕷 (@kat_hy1) reported

    @bt_uk Holding people over a barrel, pay more or receive no assistance when your internet goes down

  • TheArfon Rhys Evans (@TheArfon) reported

    @bt_uk Hey, I want to upgrade my fibre broadband to direct fibre broadband, what's the best phone number to help me with this please?

  • VOD88056105 Alex (@VOD88056105) reported

    @bt_uk When are you putting out a firmware fix for your SmartHub2. I have already had to replace my hub once this year, and it needs a restart everyday as most devices lose connectivity. Channels are clashing!

  • HdKruno Kruno 🇬🇧 (@HdKruno) reported

    @bt_uk No thank you we have taken it further to an Ombidsman to eventually take it to court you take the piss every month if its not the bill the Internet is terrible and you charge 40+ a month **** Company !

  • DarrenRichArt Darren Richards Art (@DarrenRichArt) reported

    @RobPalmer80 @bt_uk I had exactly that problem but we have the BT mesh dish extender things. I plugged the Q and mini Q box into a dish each with Ethernet cable and it’s stopped happening. Without it it had started to happen once a week at least.

  • FannonJames James (@FannonJames) reported

    @bt_uk I’m having an issue as reported in the news that my smarthub 2 requires a firmware update , currently I have the 5ghz Wi-fi turned off as it is causing issues with my Sonos system

  • MRothermere Marcus Rothermere CBE (@MRothermere) reported

    @danohagan @Jeli1do @btsport He used to work on match of the day until he was given the first game once (Norwich 4-4?) and his voice was clearly too weak . Never seen him since