BT (British Telecom) Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7 and CR0.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (6%)
-
E-mail (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Croydon, Poplar, Southwark, Northolt, Thornton Heath, City of Westminster, Paddington, Camden Town, Tower Hamlets, Wandsworth, Wembley, Islington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Phone | |
| London |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| Poplar |
||
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
-
Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
-
DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
-
Anthony Harris
(@AntoineDingDong) reported
from
Bromley, England
Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?
-
𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
-
Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
-
Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
-
StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk apparently 2 am is an issue for streaming
-
steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
-
C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
-
Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
-
Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
-
Joe Maguire
(@Jmaguire2) reported
from
Hackney, England
@btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with
-
Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
-
Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
-
ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
-
J
(@CFCJae_) reported
from
Eltham, England
Known is a **** pundit. #BTSport
-
Kudret
(@Kurdeck) reported
from
Lambeth, England
After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
-
Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
-
StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
BTBSBot
(@BTBSBot) reported
@Sarcastit @bt_uk Don’t believe it’s help, it’s all lip service to drag the contract out. They’ll find an issue and blame you for it soon
-
Fraser Morton
(@frasermorton07) reported
@bt_uk Hi Jordan. Are you any good at digging up pavements and unblocking ducts? Another 2 week delay apparently for fibre which we never asked for. I fail to understand why you cannot reconnect the original copper fed broadband? I'm suspecting upselling is at the heart of this.
-
...
(@DanJSutton) reported
@daysoutinfo @bt_uk @EE Has similar last time my BT Broadband was up for renewal. Was cheaper to get same package with EE (who BT own). So low and behold they matched it when called to cancel!
-
Lynn Marie
(@LynnMar68747948) reported
@bt_uk I have been having trouble with my BT Broadband in Norfolk for a couple of weeks now. Connection keeps constantly dropping. Keep trying to call the BT helpline - had to wait on hold for over an hour and eventually gave up!! What is going on?! Shocking customer service BT!
-
Govind Parashar
(@ImParasharG) reported
@bt_uk I can’t wait anymore now I have to say Goodbye 👋 please respect customer time value
-
K-bear.
(@Tonight_Im_Owl) reported
@bt_uk has there been an issue raised in the Glasgow area? Cut out half an hour ago and tired everything on my end 🙈
-
lauren
(@laurenmells) reported
@bt_uk Yes the 4th one awful customer service since 29th December when was meant to be connected
-
Lance Manasse
(@MrLanMan) reported
@bt_uk Lets hope they do, coz i'm starting to lose patience! I've already lost out on a #BTBroadband #FTTC upgrade thanks to the @BTcare team taking their sweet time to sort my account out, even when I told them a week ago what I thought was the issue...
-
Lance Manasse
(@MrLanMan) reported
@BTCare Question: If a @BT_uk customer goes to #MyBT, clicks products, then "landline" and changes their calling plan/package, should any other BT services be updated/changed, especially if the landline is cancelled/closed entire? #AtWitsEnd
-
Geraint Davies
(@grdavies01) reported
@bt_uk @BTCare I have an open complaint with Aideen, unfortunately I have had 3 missed calls from her (I was working) no number to call her back on & number she called is an automated service. How do I contact her please