BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR2 and CR0.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 01/21/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Wandsworth, Hounslow, Croydon, City of Westminster, Hackney, Bexleyheath, Tadworth, Wembley, Southall, Poplar, Hammersmith, Sevenoaks and Orpington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NialOFarrell Nial O'Farrell (@NialOFarrell) reported

    @btsportufc Stupid BTSport cutting parts of an interview at 5 in the morning #UFC259

  • TZGOD2 TZ GOD (@TZGOD2) reported

    @btsport IMAGINE paying £25 an month to watch only ufc that’s on weekly an not being able to see the first 5 fights because BT doesn’t have a ******* clue how to broadcast **** or give accurate times on anything imagine that....

  • Stevwrig Steven (@Stevwrig) reported

    Play the uncut ******* interviews @btsport No one cares if we hear a bad word or two, these are fighters trying to knock each others' heads off. No one is offended if they swear, use some common sense you mugs. It just ruins it #UFC259

  • 1zjosh josh (@1zjosh) reported

    @MarkRHiggins @bt_uk bt are dogshit, hate to break it to ya but you've bought the lowest of the low when it comes to ISP source: bt customer (sadly)

  • JurgensChamps AndyRobbo (@JurgensChamps) reported

    @bt_uk Rubbish. I’ve had loads of trouble. Complained several times & just get offered something to improve it that raises my bill & ties me in for another 12 months or cost £100 or summit. Virgin enabling me to end contract 3 months early.

  • amymorris_ Amy (@amymorris_) reported

    Pay a fortune for @bt_uk every month but they can’t fix the internet consistently? Send out a “mini hub” doesn’t work on more than one device... ridiculous.

  • KillerHeels_UK ⚒️❤️💙 Edgware Bubbles ❤️💙⚒️ (@KillerHeels_UK) reported

    @bt_uk hi BT our Internet is disconnecting every couple of hours over the last few days. Is there an outage in our area?

  • ninichuX3 nini ꈍ ꒳ ꈍ (@ninichuX3) reported

    @bt_uk did the internet go down in my area because it keeps cutting in and out ?? im gonna lose my match plz

  • Rosseaton01 Ross Eaton (@Rosseaton01) reported

    @bt_uk I have just purchased the BT SPORT pass to watch UFC 259...however when trying to watch in my laptop it says "You need to upgrade your package to view this content"...help please

  • KingColeTV KingColeTV (@KingColeTV) reported

    @chuck6rock @bt_uk goodluck man thats the worst