BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7, CR2, CR4 and SW16.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 03/28/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Sutton, City of Westminster, Croydon, London, Dorking, Hounslow, Newham, Fulham, Paddington, Hammersmith, Wandsworth, Carshalton, Wembley, Hackney and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomSutton Total Blackout
United KingdomCity of Westminster Total Blackout
United KingdomSutton Phone
United KingdomCroydon E-mail
United KingdomSutton Phone
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jacobwyn29 🏴󠁧󠁢󠁷󠁬󠁳󠁿 𝕁𝕒𝕔𝕠𝕓 (@jacobwyn29) reported

    @bt_uk Hi. It's the fact that we're two days short of a month since the order was placed. No one can tell me WHY the order was cancelled or WHY my Dad's line was cut off. How can you accidently cancel these without knowing why? How reliable would the new order be?

  • Mysteron_Voice VoiceOfTheMysterons (@Mysteron_Voice) reported

    ... unless it's got something to do with the Michael Vaughan issue, there's absolutely no need for @BTSport to go back to the studio until lunch ... #Ashes #BTSport

  • Tyw77 Thu Win (@Tyw77) reported

    Hello @BTCare @bt_uk I received my halo mobile internet hub. There's conflicting info on the packaging. The letter said send back if internet is fixed. The pamphlet says the hub is mine to keep in case internet goes down again.

  • salmcg36 Sally (@salmcg36) reported

    @richie_rich77 @virginmedia @bt_uk My advice would be to check your location for Wi-Fi signals. If you are having problems with your Virgin Wi-Fi there is a high chance you will have probs with any provider.

  • 44vaughanie Stephen Vaughan (@44vaughanie) reported

    @BT_UK keeps trying to move my broadband from @SkyUK which i've NEVER asked for. Been on the phone to both companies for hours and still nothing is sorted. BT can't do anything because of GDPA. A Mr Orhan Gencay DOESN'T LIVE AT MY ADDRESS!!!!!

  • john_hammond_ 𝕱𝖎𝖓𝖊 Mistletoe & 𝖂𝖍𝖎𝖓𝖊𝖘 🍷🖤❤️ (@john_hammond_) reported

    @btsport @SamsungUK PLEASE can you make it possible to watch on my TV without it constantly skipping backwards. You both know it’s an issue that has been going on a while……

  • COYIRONS COYIRONS ⚒⚒⚒ (@COYIRONS) reported

    @bt_uk Still no satisfaction to my complaint. Let the Twitter world take notice and see how mighty BT treats small individual customers with utter contempt.

  • what5updoc Adrian Docherty (@what5updoc) reported

    Why oh why are British cricket fans like me paying for @btsport to watch the #Ashes yet forced to mute their awful commentary and listen on the superb @bbctms ? Poor delivery, @btsport shame on you 😐🏴󠁧󠁢󠁥󠁮󠁧󠁿🏏🇦🇺

  • evilcheltdevil Lonely This Chris-mas 🎅🏻 (@evilcheltdevil) reported

    Thank you to @bt_uk for finally properly fixing the 5 GHz network issue with the Smart Hub 2 in the latest firmware update - mine is back to working at full speed now rather than 1/10th of it. 👍

  • andrew75blake andy blake (@andrew75blake) reported

    @KTPY10 @btsport Double whammy of total **** then 🤮