BT (British Telecom) outages and service status in Croydon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Croydon, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Apr 10, 7:06 PM GMT+1.
- Internet (67%)
- E-mail (10%)
- Wi-fi (10%)
- Total Blackout (8%)
- Phone (6%)
The latest reports from users having issues in Croydon come from postal codes CR90 , CR2 , CR7 , CR0 , CR4 and SW16 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Southwark, Croydon, Westminster Abbey, Mitcham, Lambeth, Lewisham, Sutton, Fulham, Wandsworth, Carshalton, Purley, Thornton Heath, Wallington, and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Phone | 23 minutes ago |
|
Southwark
|
Internet | 2 days ago |
|
Croydon
|
Internet | 2 days ago |
|
City of Westminster
|
Internet | 3 days ago |
|
Croydon
|
Internet | 4 days ago |
|
Southwark
|
Internet | 5 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Ollie Geale (@OllieGeale) reported from Camberwell, England@BenGilby1 @btsport He has the worst haircut too.
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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Gary White (@_gary_white_) reported from Merton, EnglandHi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Kudret (@Kurdeck) reported from Lambeth, EnglandNever experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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Shane Pender (@silverback1809) reported from Bromley, England@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
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David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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Aaron (@HouseArrestFM) reported from Camberwell, England@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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C.N. (@livefr33diehard) reported from Bromley, England@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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kanish official (@kanishofficial) reported from Camberwell, England@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
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Jessica Andrews (@Jess_L_Andrews) reported from Merton, England@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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James Mariner (@MarinerIndy) reported from Camberwell, EnglandJust had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
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John Mitchell (@prof_j_mitchell) reported from Bromley, EnglandMSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.
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Craig McRae (@craig_mcrae) reported from Lambeth, England@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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Rahel Bailie (@rahelab) reported from Camberwell, England@bt_uk Nope, they fixed my billing problem, thanks.
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Cat Fitzmaurice (@cat_la) reported from Bromley, England@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Joe Tyrrell (@JTyrrell_) reported from Lambeth, England@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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AM (@itsmeitsmeandy) reported@giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk
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Andrew Farrow (@Farrowmagic) reported@btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…
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Carol Hill (@carolhill643) reported@CapelLofft Sounds like my work. Conned into renewing our digital landlines with promise of new mobiles for our aging ones for our drivers. once renewed no mobile phones, contact doesnt speak to us and emails unanswered. Absolute rotten service @BTBusiness @btbusinesscare
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matt (@budge90msb) reported@StokeyyG2 @martynziegler Never paid to watch champions league since it was first on btsport. Started out as a deal with sky for an £5 a month. Then increased to £10 then £30. Been streaming it since
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Zahid K (@zahidk) reported@BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.
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crypto_collector (@crypto_zenmonk) reported@kwaker_oats_ We had bigger selling but did move down only 3-4% compared to 8% last week. I have feeling sellers in BTCare out of coins and we are in the 6 month accumulation territory, need some chaotic news to dumbe here before liquidating some shorts at 105k. Kek
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arthurbikemad (@arthurbikemad) reported@btbusinesscare This issue is still bot resolved. I find it hard to understand why BT fail to see my issue, I was sold WiFi handsets, there are no WiFi handsets, we now have limited range, BT are now suggesting that I am the issue. Payment is canceled and I still have no resolve. HELP.
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Andrew Farrow (@Farrowmagic) reported@btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…
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Richard (@iceman500000) reported@btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home
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Bill Scott (@BillSco747) reported@KeoghsLaw @bt_uk @WeAreOpenreach BT invited me to take up fibre Broadband. Openreach damaged my property, this happened over a month ago and BT palmed me off to Openreach who palmed me off to Keoghs. None of them take responsibilty I am an OAP with Heart failure please help.