BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2, CR7 and SE25.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 03/07/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Camden Town, Hammersmith, City of London, London, Isleworth, Hackney, Islington, Ealing, Southwark, Northolt, Paddington, City of Westminster, Sutton and Richmond.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomCamden Town Internet
United KingdomHammersmith Internet
United KingdomCity of London E-mail
United KingdomLondon Internet
United KingdomIsleworth Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • lesleythom Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Janetburrows11 Jan burrows🇺🇦 (@Janetburrows11) reported

    @bt_uk Hi Nope An engineer came and said their the problem is in the area , so we have no internet , no tele, and I work from home Not happy

  • csowls carole sutherland (@csowls) reported

    @bt_uk we have been without internet since Sunday , you said it would be fixed by 21/7 but still no joy. When will you Fix it???

  • NealeBussey Neale Bussey (@NealeBussey) reported

    @bt_uk Yes, as. back stop in case the problem is not fixed. But meanwhile I have been threatened that email service will be reduced, and of course have to wait until mid-late August.

  • BadgerOfSteel Badger Of Steel (@BadgerOfSteel) reported

    @mrjakehumphrey Well you and @btsport were terrible in your Liverpool champion's league coverage. You white washed the lot Jake! You went from my favourite sports/tv presenter to a joke of a presenter more akin to Paul Joseph Goebbels.

  • GreenFFProduce Green Family Farm (@GreenFFProduce) reported

    @bt_uk we are on day 4 of no internet. In Oct we had 4 weeks with no internet! I have not had one phone call, or message from you despite me calling you, messaging you. We have a “stay fast guarantee” but no mini hub even provided. Costing £100s a day for office hire. Help pls!

  • Ziggy_Z4C Zac (@Ziggy_Z4C) reported

    @bt_uk Hello things have pretty much been the same, I turned the WiFi off the other day for about 20 minutes and it made no difference. I just frustrating as the one game I enjoy playing starts lagging every time I’m on it which it never used to

  • Harrowxcii Craig (@Harrowxcii) reported

    @bt_uk @BTGroup Probably the worst broadband service in the UK. Genuinely the worst. My WiFi has been down for two days now and they honestly do not care. They’ll still take my money tho… 🤑🤠

  • NealeBussey Neale Bussey (@NealeBussey) reported

    @bt_uk Ordered an upgrade to FTP in January, and still waiting. Order apparently "stuck". 11/7 you cut off the FTC. 20+ hours on phone and no solution; too difficult for you to fix. Been offered new connection with new account, in a months time. So min 6 wks without broadband.

  • GreenFFProduce Green Family Farm (@GreenFFProduce) reported

    @bt_uk we are on day 4 of no internet. In Oct we had 4 weeks with no internet! I have not had one phone call, or message from you despite me calling you, messaging you. We have a “stay fast guarantee” but no mini hub even provided. Costing £100s a day for office hire. Help pls!

  • NealeBussey Neale Bussey (@NealeBussey) reported

    @bt_uk Some staff v helpful, but cannot fix. Mostly unhelpful. Clear that BT does not care about customer service.