BT (British Telecom) Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR0 and CR2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hackney, Hammersmith, City of London, Croydon, Wandsworth, Paddington, Bexleyheath, City of Westminster, Hounslow, Brentford, Camden Town, Kensington and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet | |
| Hackney |
Internet | |
| Hammersmith |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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SALTED CARAMEL 🍫🍯 🇯🇲♑️
(@R_Tillo_x) reported
from
Camberwell, England
@bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Steven Chapman
(@DrStevenChapman) reported
from
Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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Steve Rowley
(@MidEssexOD) reported
from
Islington, England
@Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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Daniel Hirschmann
(@danielhirschman) reported
from
Hackney, England
Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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Danny Attle
(@DanfromtheSouth) reported
from
Bromley, England
@btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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2kidsmum+gin 💙
(@2kidsmum1) reported
@bt_uk Hi, the internet is currently working but we have ongoing issues with the internet dropping off. We have tried to raise a complaint on the internet via your website but keep getting an error message. This issue has been happening for quite some time.
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Sammi O'Neill 💙
(@sammioneill) reported
@bt_uk That would be great if we could look at webpages. The BT app says there is no network.
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Sammi O'Neill 💙
(@sammioneill) reported
@bt_uk Back on 4g. WiFi too slow.
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Redsoxbrit
(@redsoxbrit64) reported
@bt_uk My wife spoke to the “loyalty guys” and did indeed “sort” something out,but it doesn’t detract from the way the deal was offered in the first place and how you can treat people/contracts the way you do
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Andrew
(@AndrewBroadbear) reported
@bt_uk what’s going on with your services, can’t watch any subscription channels i.e bt sports / sky sports through my bt box. Already been on phone to your support centre this morning confirming it’s a MSO problem your end. Been like this for over 15 hours ! Please sort it out.
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damienharrison
(@damienharrison) reported
@bt_uk Hi Paula the aerial lead was not attached to anything left hanging down the back of mums TV unit. This was a new connection which my mum will now be cancelling due to extremely poor service. The power wires were still wrapped with cable ties creating a huge fire hazard.
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John Paul
(@JohnPaul1771) reported
@bt_uk Here's a tip for you. Don't subscribe to BT Broadband. It's awful.
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Sammi O'Neill 💙
(@sammioneill) reported
@bt_uk Oh good grief. This is the trouble when you talk to multiple people. Yes. Tried everything. Everyone has their devices off and rebooting one by one. No difference. Trying to work from home and children trying to study. 4G isn’t enough.this has been since november.
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Jenny Wren
(@JennyWr36418723) reported
@bt_uk All signals are showing as ok and no problems
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Jenny Wren
(@JennyWr36418723) reported
My mum’s Bat mobile will not accept or make phone calls ? Says no sim and not registered on the network?! She’s 77 and knows how to use her mobile so what’s the problem @bt_uk