BT (British Telecom) outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Croydon, City of Westminster, Caterham, Coulsdon, Wandsworth, Westminster Abbey, Mitcham, Lambeth, Lewisham, Sutton, Fulham, Carshalton, and Purley.

City	Problem Type	Report Time
Southwark	Internet	12 minutes ago
Croydon	Internet	27 minutes ago
Southwark	Internet	1 day ago
Croydon	Internet	2 days ago
City of Westminster	Internet	3 days ago
Southwark	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Ingrid Marsh (@IngridMarsh_) reported 5 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  Allen_lovemymind (@EpsomMental) reported 5 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  Shoulder Doctor (@ShoulderDocUK) reported 6 minutes ago from Bromley, England

  @bt_uk Only three times. No offer of compensation. No confirmation of resolution

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 6 minutes ago from Merton, England

  @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

• 
  JPaulG 🐼 😷 (@JPaulG) reported 8 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  Elliott Rawstron (@Elliottrawstron) reported 10 minutes ago from Wandsworth, England

  @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

• 
  Scarebear (@Scare158Steve) reported 11 minutes ago from Wandsworth, England

  @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

• 
  Paton (@MarkPaton84) reported 14 minutes ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 16 minutes ago from Lambeth, England

  @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 22 minutes ago from Bromley, England

  @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

• 
  steffan Dutch (@SteffanDutch) reported 24 minutes ago from Bromley, England

  @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

• 
  Shermin A Ali (@SherminAaliYoga) reported 31 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  Elliott Rawstron (@Elliottrawstron) reported 34 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  Lonely-planet-girl (@excellenceinLDN) reported 37 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  Ollie Geale (@OllieGeale) reported 42 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

• 
  Martin (@martin466004) reported 49 minutes ago from Bromley, England

  @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

• 
  sarvar mojgani (@gains_guru) reported 50 minutes ago from Bromley, England

  @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

• 
  David Venters (@VentersGaming) reported 51 minutes ago from Croydon, England

  really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

• 
  kanish official (@kanishofficial) reported 58 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Steven Chapman (@DrStevenChapman) reported 59 minutes ago from Croydon, England

  Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GM (@dres79125) reported 28 seconds ago

  @btbusinesscare absolute joke. Is there an actual working link to make a complaint?

• 
  Darren Lloyd (@darrenglloyd) reported 2 minutes ago

  @bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.

• 
  Darren Lewis (@Darren_Lewis1) reported 4 minutes ago

  @bt_uk typical BT broadband neglecting loyal customers - renewal prices for a customer of 6 years - charging WAY MORE than the market rate and WAY MORE than if I was a new BT customer. Shame on you, I thought those days of not caring about your long standing customers was over.

• 
  Asif Rana (@HounslowParking) reported 6 minutes ago

  @bt_uk I'd like to know why your business broadband so called service, can only compound its utter uselessness with skyscraper level brain numbing stupidity? I thought @vmbusiness was utterly indescribably ****, until you came along. You literally make them look like geniuses.

• 
  Mark Haynes (@IQuitMuskspace) reported 8 minutes ago

  @bt_uk Why bother??? You only close them when you don't know how to fix the problems you make!!!

• 
  Steve Thatcher (@stevethatch77) reported 11 minutes ago

  @bt_uk Thanks for the advice but I am not wasting more time, trying to get hold of you. Part of my complaint is the amount of time wasted trying to sort your error out. The onus is on you to show some customer service and have the decency to contact me following my complaint.

• 
  AM (@itsmeitsmeandy) reported 13 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reported 15 minutes ago

  @neural_theory @bt_uk No way to cancel on the website and I really had to hunt to find the phone number - they're trying their hardest to make it difficult.

• 
  Brian McBride (@brian_mcbride1) reported 17 minutes ago

  @TerryPDunn @bt_uk I'm also angry & frustrated that for weeks @BT 'guides' have taken my calls for help and either said they have passed the problem to technical team or latest contact was escalated to complaint & complaint closed within minutes of it being taken.

• 
  Steph Murray (@DerekDonkey1977) reported 22 minutes ago

  @bt_uk 9 engineer visits, executive level complaint and no resolution and your solution is to close the complaint Why am I paying for a service I’m not receiving