BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR2 and CR0.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 01/22/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Fulham, Islington, Paddington, Croydon, Southall, Hounslow, Southwark, Camden Town, Sevenoaks, City of Westminster, City of London, Wandsworth and Bexleyheath.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Total Blackout
United KingdomFulham Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • leeh24 lee hunter (@leeh24) reported

    @bt_uk @EE what is goin on with the roaming in Italy. Still no coverage!! And no I can’t call because there is no signal at all.

  • Kevinde90524281 Kevindelaney (@Kevinde90524281) reported

    @FullColours1967 @btsportfootball @btsport What a terrible commentater

  • Martine76982991 Martine Ward (@Martine76982991) reported

    @bt_uk how do I contact someone to resolve an ongoing overcharging issue! I’m now in a minus despite promise of credits! So cross

  • Kevinde90524281 Kevindelaney (@Kevinde90524281) reported

    @ChrisDeityUK @btsport She is terrible

  • leeh24 lee hunter (@leeh24) reported

    @bt_uk Hi Kevin u can assure the issue is still there, two days without service is not great. Resetting hand set does not fix the problem, there a few of us with bt and we sim and all have same issue

  • AlexGTech1 Alex Gear & Tech (@AlexGTech1) reported

    @btbusinesscare No point, customer service already told me I can’t get better speeds. Ordered a 5G router from Three

  • wellgreenblue kuman (@wellgreenblue) reported

    @bt_uk worst customer service I have ever known.

  • shruggey shruggey.eth (@shruggey) reported

    In an act of "make sure this customer NEVER uses us again", @bt_uk charged me a 57p cancelation fee because today is 31 days until my contract ends and you have to give them, apparently, exactly 30 days notice. Also must be done via phone.

  • VolcanicAsh84 VolcanicAsh (@VolcanicAsh84) reported

    @bt_uk Hi I’m abroad at the moment and my SIM card is no longer Connecting. I have no way to call BT. The live chat service is closed. I really need some help

  • leeh24 lee hunter (@leeh24) reported

    @bt_uk I can’t call as there is no signal at all on the phones. It’s completely stopped at same time. We are using Wi-Fi in a cafe!! Do bt mobile not use twitter ?