BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7 and CR0.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 02/05/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Northolt, Hackney, Paddington, Croydon, West Wickham, Hounslow, Newham, Epsom, Wandsworth, Islington, City of London, Poplar and Greater London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomNortholt Wi-fi
United KingdomHackney Internet
United KingdomSouthwark Wi-fi
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • burksLair Johannes Persson (@burksLair) reported

    @piercegrohosky @ManUnitedZone_ @btsport I swear I get nervous all the time. He is so incredibly slow and hesitant. Better for him to move on

  • markbelllondon Mark Bell (@markbelllondon) reported

    @SureIOM @bt_uk David, still not working???

  • TOMGZ15 Tommy Zahra (@TOMGZ15) reported

    @btsport still waiting for a call from your values team, as promised . Was told I would hear from you today, yet another lie from you. You referred my details incorrectly to a debt collector, I need a response to my complaint NOW

  • KariRoche1 Enough_is_Enough (@KariRoche1) reported

    @SkyHelpTeam @bt_uk I’ll be coming back to you guys, much more supportive, no bs on the phone, compensation offered when dealing with delays & wifi connection issues. @SkyUK hopefully your team can manage to simply organise a cancellation of a contract and give our hard earned money back?

  • Claytoncast Paul Clayton. (@Claytoncast) reported

    You can only temrinate @bt_uk broadband by calling them - so what happens if they never answer the phone. Evidently “They are very busy at the moment” for the 3rd day running - yet they will still want 30 days notice.

  • AdamJamesPlant1 Adam James Plant (@AdamJamesPlant1) reported

    @virginmedia @skytv @bt_uk any new customer offers ? 👀

  • SE_London_Max 🌺 Max 🦋 (@SE_London_Max) reported

    @bt_uk my Internet is down again this time it’s all blue …but I still can’t get online for whatever reason it is this time. Think it’s time I changed provider I’ve never had so many problems in the last month. I’m fed up.

  • Frankie88297660 Frankie (@Frankie88297660) reported

    @CelticBlog2018 @btsport This will never happen .

  • t_sheridan72 Tom Sheridan (@t_sheridan72) reported

    @bt_uk I am now heading into my 3rd week with no router. 1st one never showed up and was told yesterday I would have a 2nd one sent out and would arrive today. Still no router. I am not paying my bill for a service I cannot use. I work from home and this is making it hard for me.

  • ellllss_ Ellie 🌻 (@ellllss_) reported

    @bt_uk I didn’t have the patience to tweet back, I finally managed to get through again on the phone and an engineer is apparently coming tomorrow morn to fix it, will believe it when I see it