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BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Croydon come from postal codes CR90 , CR2 , CR7 , CR0 , CR4 and SW16 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, City of Westminster, Paddington, Southwark, Wembley, Mitcham, Islington, Sutton, Croydon, Dorking, Hounslow, Newham, Fulham, and Wandsworth.

CityProblem TypeReport Time
Hammersmith E-mail 11 hours ago
London E-mail 11 hours ago
London Internet 12 hours ago
London Wi-fi 12 hours ago
City of Westminster Internet 15 hours ago
London Phone 16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Kurdeck
    Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • niallthorpe08
    Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • JennyferWoods
    Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • CFCJae_
    J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • Kurdeck
    Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • StrawberrySoc
    StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • jjjecannon
    novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • SteffanDutch
    steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • Dhammadinna
    Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

  • AntoineDingDong
    Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • silverback1809
    Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • Dhammadinna
    Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

  • Macdonald2Sandy
    Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • StrawberrySoc
    StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • Macdonald2Sandy
    Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • conor_saunders
    Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • CFCJae_
    J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • KelechiAFC
    Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England

    @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

  • kurtistime1985
    Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • DanDempsey93
    DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AwhYeh
    kyogo barry-stanners (@AwhYeh) reported

    @bt_uk can't login to BT sport on chrome or safari and. the web pages keep hanging. it won't let me reset my password either. I'm logged in on the iphone app though and so can see I still have paid service. how do I fix this?

  • KWAKUASARE316
    Ton 618 fan (@KWAKUASARE316) reported

    @themichaelowen said on @btsport Liverpools problem is if they have 8 players out. Well just like any team would have problems? But as it is vs Arsenal had Gomez, Robertson, Keita, Milner, Jones, Elliott, Firmino, out injured with @JHenderson not fit to play but won 4-0 #LFCPOR

  • KulganofCrydee
    KulganofCrydee (@KulganofCrydee) reported

    @bt_uk Can you help me get business marketing stopped that is being sent to my late mother who passed just over a year ago? Received one in the post this morning.

  • Tyrinic
    Dean (@Tyrinic) reported

    @bt_uk got an outage in the BB5 area?

  • RiIrving
    Ryan Irving (@RiIrving) reported

    @DJJamieTaylor1 @btsport Hi Jamie, sorry for issues. If you could provide us with your customer account number, we’ll look into this right away for you.

  • titiangirl68
    Karyn (@titiangirl68) reported

    @bt_uk Jules, has you read my previous tweets? I am 21yr customer. I have a sim only deal. On the BT website there is an online BF deal 40gb for £10. When I click the deal it asks if I'm a customer, then takes me to another screen which does not offer this deal. Why

  • punntz
    Coco’s Right Foot (@punntz) reported

    @btsport Why is the stream so poor tonight? #MCIPSG is unwatchable on my tv. Constant three dot buffering. 😡

  • Rob1969in
    Robin Cattani (@Rob1969in) reported

    @BBCSport @btsport by having this scum bag on your adverts and ashes coverage you support his barbaric psychotic past time,you should be ashamed.

  • Harky83
    Chris Harkins (@Harky83) reported

    @LITTLEPLAYERS1 @btsport I thought that was Michael Owen lol, they’re both as bad as each other, ******* retarded

  • mstarmatt
    M 🇵🇸 (@mstarmatt) reported

    @bt_uk I’m reporting it now. We’ve previously been in touch about the incorrect password issue and the only way we can keep using it is to reset the box every week