BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7 and CR0.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 01/17/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Reigate, London, Hammersmith, Croydon, City of London, Hackney, Greater London, Thames Ditton, Redhill, Leatherhead, Southwark, Ealing, Swanley, Islington and Wandsworth.

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City Problem Type Report Time
United KingdomReigate Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • simon_dell_tog The Photography of Simon Dell / Mr Tographer (@simon_dell_tog) reported

    @bt_uk any reported inter net problems reported Sheffield s12 hackenthorpe no net for 2 hrs now

  • RutterSamantha Samantha Rutter (@RutterSamantha) reported

    @bt_uk … no Broadband since Thursday 25th, no updates unless chased, constantly moving dates, you know where the issue is, it’s really not acceptable! I’m trying to continue working, my daughter is home poorly with Covid, and I have spent over £60 for additional 4G! #pleasehelp

  • TwistedTim76 Twisted Tim (@TwistedTim76) reported

    @BTCare can you switch on my emergency little hub please cos my fttp internet is down is down

  • RamblingSailor Mark (@RamblingSailor) reported

    @Shore_It_Up @bt_uk I eventually gave up and deleted all email addresses associated with my #bt account as was getting so much garbage on a daily basis. And clearly no algorithm and/or AI filtering so went to major email provider.

  • MattJones91 Matt Jones (@MattJones91) reported

    @bt_uk How do I record that my service is down? Service checker shows that it is down in my area, but want to ensure I log my lack of service. Thanks.

  • Debbo74 Rob Debenham (@Debbo74) reported

    @BTGroup @bt_uk So you can do this, but you can’t treat customers properly. Worst provider I’ve ever had!

  • h_wright53 H.Wright (@h_wright53) reported

    @bt_uk could you please tell me if your broadband has gone down in Waterlooville /Havant area in Hampshire?

  • JoshCorley14 Josh (@JoshCorley14) reported

    @bt_uk Hello, we are currently have Fibre 2 with the wifi disc. The wifi does not currently reach all of our rooms like guaranteed. We have tried all your recommendations and it still isnt working. Can I get help please?

  • binaryape Pete Birkinshaw (@binaryape) reported

    @bt_uk I've registered interest, there's fibre running down my street, but Openreach has no plans to connect it to homes here. To be fair, no other company has plans to connect their fibre either.

  • MattJones91 Matt Jones (@MattJones91) reported

    @bt_uk Hi guys, have had no service all day and trying to work from home. Tried calling but no answer. Any idea when this issue will be resolved?