BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR2 and CR0.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 01/15/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hackney, Swanley, Islington, Wandsworth, Hounslow, Hammersmith, City of London, Tower Hamlets, Dorking, Bromley, City of Westminster, Greenford and Croydon.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomSouthwark Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • jhibbert1 Jenni Hibbert (@jhibbert1) reported from Hammersmith, England

    @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • deingerous1 Dein Moore (@deingerous1) reported from Stratford, England

    @bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.

  • eodsgn Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

  • mrlloydcook Lloyd Cook (@mrlloydcook) reported from Lambeth, England

    @bt_uk my internet has just gone down in SW4, my hub has the orange light

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

  • ollieboito Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • deingerous1 Dein Moore (@deingerous1) reported from Stratford, England

    @BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • Scott9M Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • jamesd_27 James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

  • MewesRonnie Mewes (@MewesRonnie) reported from Bexleyheath, England

    @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BrownWolfEye Amör (@BrownWolfEye) reported

    @nisolomou @CigdemTurkanHMT @btsport Which reunification plan u are talking about? Ur priest said Turkish cypriots have no rights in Cyprus. And your Greeks regime against equal rights talk. So forget about reunification. Two states solution is the best. And don't forget what Greeks did with Turkish cypriots.

  • ruth_broadhurst Ruth Broadhurst 💙 (@ruth_broadhurst) reported

    @bt_uk can you confirm if internet outages in the SN6 area will be fixed today? We were told it would be sorted overnight but still nothing this morning and your website says ‘no known issues in the area’?!?!

  • Reader_Mr Steven Reader 🌍 (@Reader_Mr) reported

    @bt_uk Cheers Jamie, I'll remember that excellent piece of customer service at renewal time for our phone, broadband, TV and mobile phone contract.

  • LilMissCherryUK Paula 🐕🐱🎮🌊🎶🇬🇧 (@LilMissCherryUK) reported

    @bt_uk My Internet has been down since Thursday morning, any idea why??? Kids are going mad

  • Zoompad Zoompad AUTHOR OF TIP #FreeAssangeVegan Socialist (@Zoompad) reported

    @bt_uk Thanks. I'm having massive problems with Virgin, the broadband is so unreliable, and now they've cut the landline I'm still paying for, enough is enough

  • J_PaulDevine Paul Devine (@J_PaulDevine) reported

    @bt_uk sorry I couldn't answer your so called 'unbreakable' became breakable again down for 10 hours, so over at my film website I had to apologise to Warner Bros and Lego group for not posting their film/toy assets on time

  • MansfieldHerbal Eleanor 😷💙 (@MansfieldHerbal) reported

    @bt_uk our BT line blew down years ago & was never reconnected cause we're on cable. If we return to BT would we need to pay for a new line to be installed to the house please?

  • Zoompad Zoompad AUTHOR OF TIP #FreeAssangeVegan Socialist (@Zoompad) reported

    @bt_uk I want to change from my current service provider (Virgin) to BT. Do you have an email address I can contact? Virgin have cut my landline, I'm still paying for a service I'm not getting, I have no landline now

  • ahmb2019 Megan Borley (@ahmb2019) reported

    @bt_uk I’m not sure what these are. Do you have an update on when the service will be back? It’s been down for 24 hours now.

  • RhoCassio Cassie Black (@RhoCassio) reported

    @bt_uk Well it would help if I actually had the internet connection that I've paid for. I accept that faults happen, especially in the aftermath of a storm but some explanation of why my internet has been down for 12+ hours would be nice.