BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7, SE25 and CR2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 03/12/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Croydon, Hackney, Hammersmith, Sevenoaks, Camden Town, Hounslow, Southall, Wandsworth, Brentford, Paddington, City of London, Isleworth and Islington.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomCroydon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • upsidedownpeas ~~~ (@upsidedownpeas) reported

    £30 a month for @btsport and it doesn’t even work 🥲 god I hate this network. Bunch of thieves

  • Stand_Free1980 Mark (@Stand_Free1980) reported

    @bt_uk is there an issue online and via app...I can't make a payment..

  • Adam_Miller1 Adam (@Adam_Miller1) reported

    @bt_uk Having a problem watching on BT Ultimate on Apple TV app… can watch on BT Sport 1, then pop up saying available on Ultimate, but then error code: VC547

  • Tomahol1 Tom Holland (@Tomahol1) reported

    Day 43 since @bt_uk broadband connection dropped. 5 missed fault resolution dates. £42.37 spent on no internet service. £344.40 owed in compensation. @WeAreOpenreach SSKMD Major Service Outage active for 97 days. #stilloffline

  • essexredE10 steveo (@essexredE10) reported

    @DamonCochrane1 @bt_uk also halo 3 doesn't work with skyQ

  • Ailie86178480 Ailie (@Ailie86178480) reported

    @bt_uk Honestly the worst service ever and we haven’t even started our BT package. Have no router delivered. Paying for a service that we don’t have yet. And My partner is now missing work and not able to earn money! My reply is “we’ll give you £5 a day. And a manager will get back to U

  • carlt_61 carlt 💙 💛 🇺🇦 (@carlt_61) reported

    @bt_uk worst customer services ever. Without broadband, landline and TV for 3 weeks and counting and I’m in the middle of argument between BT and openreach. Totally shocking

  • Beedeedee5 H Beth D (@Beedeedee5) reported

    @bt_uk well done BT! My mother has a ‘No Cold Calling’ sign on her door yet you knocked today, went in the property and convinced a vulnerable woman to change to your services. And also the service you offered had no land line despite her having a falls alarm for her safety!!

  • GibbonWorld Kyle Gibbon (@GibbonWorld) reported

    @btbusinesscare do you make a habit of overcharging people for products they dont use? You have been billing me for months for a product I NEVER agreed to. Have it all in writing. Absolute crooks

  • JimboSlice1723 Jimbo. (@JimboSlice1723) reported

    @bt_uk shocking service today! Moving from a personal to business account, get charged tomorrow £320 and after being on the phone bouncing from 1 idiot to the next, the call drops out. DD cancelled as that is not owed and I will await your call or stroppy letter to sort it out