BT (British Telecom) outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: Coulsdon, Croydon, City of Westminster, Southwark, Wandsworth, Westminster Abbey, Mitcham, Lambeth, Lewisham, Sutton, Fulham, Carshalton, and Purley.

City	Problem Type	Report Time
Coulsdon	Wi-fi	12 hours ago
Croydon	Internet	2 days ago
City of Westminster	Internet	2 days ago
Croydon	Wi-fi	4 days ago
Croydon	Internet	4 days ago
Croydon	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  J (@CFCJae_) reported 6 minutes ago from Eltham, England

  Known is a **** pundit. #BTSport

• 
  Mark O'Callaghan (@EventOCallaghan) reported 7 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  Anthony Harris (@AntoineDingDong) reported 10 minutes ago from Bromley, England

  Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

• 
  Elliott Rawstron (@Elliottrawstron) reported 14 minutes ago from Wandsworth, England

  @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

• 
  Adama Traores not that hench pal (@adama_not) reported 17 minutes ago from Wandsworth, England

  @bt_uk can you please help me kick off is in 30 mins

• 
  John Mitchell (@prof_j_mitchell) reported 18 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  Gary White (@_gary_white_) reported 18 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Ingrid Lopez Cardona (@ilopezcard) reported 19 minutes ago from Lambeth, England

  @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

• 
  Milly Kenny-Ryder (@millykr) reported 20 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  Johnny Dowling (@JohnnyDowling10) reported 31 minutes ago from Croydon, England

  It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 33 minutes ago from Bromley, England

  I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

• 
  The at home gooner (@GoonerArmchair) reported 35 minutes ago from Epsom and Ewell District, England

  @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

• 
  Elliott Rawstron (@Elliottrawstron) reported 45 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  Conor Saunders (@conor_saunders) reported 46 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

• 
  Will Ashley (@willjashley) reported 49 minutes ago from Camberwell, England

  @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

• 
  barrie brown (@barriebrown1) reported 50 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  AdamCpfc180🎯🦅 (@AdamCpfc180) reported 51 minutes ago from Whyteleafe, England

  @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

• 
  JIGGYJAMMER (@JIGGYJAMMER) reported 51 minutes ago from Epsom and Ewell District, England

  @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

• 
  Loft4Words (@Loft4W) reported 54 minutes ago from Camberwell, England

  @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

• 
  James Mariner (@MarinerIndy) reported 58 minutes ago from Camberwell, England

  Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Asif Rana (@HounslowParking) reported 6 minutes ago

  @bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.

• 
  Chris Fletcher (@Get_Fletch) reported 6 minutes ago

  @bt_uk I'm waiting for a call from the reactivation team. Apparently, they are outbound only when I spoke to your customer service and sales team this morning

• 
  Simon Roxburgh (@SimonRoxburgh) reported 10 minutes ago

  @bt_uk @BTBusiness shocking service today. Over an hour being bounced between departments, kept on hold, more automated voices, chat bots, crappy apps and all I want to do is talk to someone who can sort things out, properly.

• 
  moz💤 (@tinnie31) reported 11 minutes ago

  @bt_uk I’ve had numerous engineers out now but the issue is with the corroded line

• 
  Euan (@euanwab) reported 11 minutes ago

  @asha_shar Any way to have wi-fi 5ghz as default or option? Xbox is one of the only devices that defaults to 2.4ghz with no way to get 5ghz unless you disable 2.4ghz on the broadband entirely. Some providers like @bt_uk don’t allow for that or splitting the network on their routers. Help!

• 
  natasha (@Miss_Tasha_26) reported 12 minutes ago

  @bt_uk I need help and you are telling me to use my app which the issue I’m having as the login isn’t working. I do not have time to call so unless I get help on here I will be cancelling my direct debit with you

• 
  WTF...😂 (@Aliens2back000) reported 16 minutes ago

  @bt_uk I've been a long-time BT TV customer, but with only the BBC left for news (versus Sky's 10+ channels), I need better choices. Enough is enough! Please expand your news lineup or risk losing subscribers. Waiting..

• 
  James Sadler (@JSads1983) reported 17 minutes ago

  @bt_uk Thank you, but these were engineers, who wanted to gain access to my home even though I hadn't approved a visit. When asked for ID, they became rude. They left and then attempted to come back later. Again, with no ID or any official looking job sheet.

• 
  Mark (@skipjackToo) reported 18 minutes ago

  @bt_uk is your wifi down?

• 
  Deborah Sacks (@deborahsacks) reported 18 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE