BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2, CR7 and SE25.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 03/14/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Hammersmith, City of London, Camden Town, Wembley, Southwark, Poplar, Northolt, Wandsworth, Croydon, Dagenham, Newham, Sevenoaks and Hounslow.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHammersmith E-mail
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • PollyCziok Polly Cziok (@PollyCziok) reported from Hackney, England

    Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

  • robertwoolley Robert Woolley 🇬🇧🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@robertwoolley) reported from Brentford, England

    It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • BabumiahMiah Tafazzul Miah (@BabumiahMiah) reported from Poplar, England

    @btsport your app doesn’t have the option to chrome cast the games, can you fix it please

  • jackbremer UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz

  • MarzennaC Marzenna Czubowicz (@MarzennaC) reported from Brentford, England

    @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

  • millykr Milly Kenny-Ryder (@millykr) reported from Camberwell, England

    @bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.

  • Nitin_s1 Nitin Suriacant (@Nitin_s1) reported from Brentford, England

    @GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it

  • Matboy_Slim Matt the Cab (@Matboy_Slim) reported from Camberwell, England

    What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE

  • harberlisalfc lisah1974 (@harberlisalfc) reported from Hackney, England

    @bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way

  • Henrysaidit24 ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported from Poplar, England

    @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • 1stclasslounge FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • dankell Dan Kelly (@dankell) reported from Camden Town, England

    So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

  • uksov Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • fergiesperch .🪓 (@fergiesperch) reported

    BTsport commentators are awful. Acting like madrid havent controlled the game from minute 1. Chelsea been battered and have zero chance of getting 2 goals. Chelsea cant score a goal in prem never mind vs madrid

  • DomSumner Dominic (@DomSumner) reported

    @btsport @bt_uk is the worst television service I’ve ever had. BT sport disappeared from the tv! Can’t get through to them and nothing works properly. On our 3rd set box now.

  • IOMnad IOMDaveK (@IOMnad) reported

    Between hearing Steve McManaman’s awful boring co-comms and Darren Fletcher’s Benzeeemar all night long, it’s going to be another well ruined #ChampionsLeague game! Thanks for nothing @btsportfootball #btsport #RMACHE

  • sarahstephens08 Sarah 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@sarahstephens08) reported

    @bt_uk Shocking to see b'band increases of £13 per month since April for my deceased mother's account. @Ofcom Ours of £8.05 was bad enough but nothing you can do apparently that won't involve a 24 mth contract & £100s in early release

  • BenSolo05945228 Ben Solomon (@BenSolo05945228) reported

    Just spent £1700 on a sonos arc & a pair of era 300s for the Dolby Atmos support & @btsport Ultimate have totally ruined the whole experience by messing up the levels so badly I’ve had to turn the surrounds off to even hear the comms 🙄 @btsportfootball

  • SarahKitchen2 Sarah Kitchen (@SarahKitchen2) reported

    @bt_uk we have been without broadband for 10 days and the app now says it will be another 9 days to fix. What is going on?

  • ThopesSolz ‘Big Topps (@ThopesSolz) reported

    @bt_uk This is not the service I'm paying for It's totally so bad tonight Kindly fix up ...... can't work, and I have a deadline

  • robertj2343 Robert J (@robertj2343) reported

    @bt_uk I don’t actually know how to dm. Also I’m now confused about what my login details are . I actually have a screen shot of a message confirming my ID and another in which you say you have no user with that ID.

  • JosephWalker22 Joseph Walker (@JosephWalker22) reported

    @btsport Chillwell has had a red card coming for weeks his timing and attitude has been awful

  • DebbieDye DebbieDye (@DebbieDye) reported

    @bt_uk @MartinSLewis Very disappointed trying to get better BT deal today. Family has been with BT (British Telecom) since 50's & have never changed to another provider. Customer Loyalty seems to count for nothing these days. Prices higher with customer adviser than online too.