BT (British Telecom) Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90 , CR2 , CR7 , CR0 , CR4 and SW16 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Croydon, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, City of Westminster, Paddington, Southwark, Wembley, Mitcham, Islington, Sutton, Croydon, Dorking, Hounslow, Newham, Fulham, and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Westminster Abbey
|
Total Blackout | 5 minutes ago |
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Hammersmith
|
20 hours ago | |
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London
|
20 hours ago | |
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London
|
Internet | 21 hours ago |
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London
|
Wi-fi | 21 hours ago |
|
City of Westminster
|
Internet | 1 day ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Colin McFarlane (@colinmcfarlane) reported from Hackney, England@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Jenni Hibbert (@jhibbert1) reported from Hammersmith, England@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Kylie Ainslie (@DrKAinslie) reported from Islington, EnglandYou know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Jack Teh (@JackTeh96) reported from Hammersmith, England@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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abby handbridge (@abbyhandbridge) reported from Islington, England@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England@btsport why are you not making it easy for your customers to pause your service like sky
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Ali Abedi (@sahabedi) reported from Merton, England@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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JorG (@spanishgeo) reported from Merton, England@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Caz ☺🏴 (@caz_08) reported from London, England@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Caz ☺🏴 (@caz_08) reported from London, England@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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abby handbridge (@abbyhandbridge) reported from Islington, England@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Caz ☺🏴 (@caz_08) reported from London, England@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Daniel Fellows (@danfellows) reported from Camberwell, EnglandHey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Jack Teh (@JackTeh96) reported from Hammersmith, England@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Jack Teh (@JackTeh96) reported from Hammersmith, England@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Wright (@Shinymage2300) reported@bt_uk Not yet. My internet is still offline hoping for a resolution today. Friday night is gaming night!
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Peter hartley (@Peterha52150574) reported@bt_uk I reported a fault to you 22nd. Apparently I'm getting an engi Monday. October then. Being in Cornwall, no mobili signal in in home. Disgusy service. Watched my router doing spectrum last four hours. Back to talk talk.
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Geeta (@geeta_kapoor) reported@btbusinesscare @PapaAjai Hi Becca. It’s now been a week that the line has been down. That’s a lot of business lost. People do not carry cash since Covid. There’s not even an apology from BT let alone an explanation. Really disappointing. #bt
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Daniel (@D_P_Palmer1) reported@bt_uk Your phone service keeps saying go to the website to check. Which is had when your internet is down. And when you do get on the internet its got no information on the Fault tracker at all. Just says it will be fixed on the 23rd......you can see the problem with that....
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Alex Bartlett (@AlexBartlett97) reported@bt_uk Router Keeps disconnecting from the internet, turned it off and on multiple times and took the plug out the wall waited 10 mins before turning back on yet on the website says there’s no issue?
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Joneschris (@manutdTOPFAN73) reported@bt_uk Ee have been awful I have just switched to you . Had a amazing lady set my new broadband up saved me money and was awesome already tweeted and on other platforms how great bt have been today thanks
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Prawn_Hubb (@Cagetwiglet) reported@bt_uk why is it so hard to get a simple answer to a simple enquiry? When you call up, I was simply trying to find out how much it would cost me to terminate my contract early, it seemed cheaper then I thought but think I may go through with it now.
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Tommy McG (@lonnie357) reported@BTScotland I have never used @BT_UK and yet I am BLOCKED. Why? And while I'm on I simply want to know how I can view my current package with BT through MyBT.
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Bolly Knickers (@Duck_Tweets) reportedMy @bt_uk broadband has now been down for 12 hrs!!!
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Karen Way (@karenwknits) reported@bt_uk What a surprise bt let us down yet again. Was promised a call back within 2 hours today from a manager - no call received. 😡