BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR0, CR2 and SE19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 12/19/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Hammersmith, Hackney, City of Westminster, Sevenoaks, Camden Town, Newham, Barking, Southwark, Wembley, Hounslow, City of London, Dorking and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomHammersmith E-mail
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • blasdales Steve Blasdale (@blasdales) reported

    @bt_uk I get 300Mbs down and 300Mbs up. So why would I go with BT who would give me 4Mbps down.

  • Chaverrs 🎃𝕽𝖍𝖎 𝕽𝖍𝖎🎃 (@Chaverrs) reported

    @MrDrejko @bt_uk @OpenreachHelp Yeh but did I **** buy it from them. Got it from EE on a monthly rolling contract. Wasn’t handing BT money for their **** up.

  • Ebadul7 🧐 (@Ebadul7) reported

    @bt_uk i’m having issues logging in the BT App, i’ve reset my password etc but still can’t log in

  • AldoWalsh Aldo (@AldoWalsh) reported

    @bt_uk @jesmarwaha Hi, same issue for me as I am a customer but haven’t been sent any code regarding the ps5, where can I get this from?

  • belloaisha AyshaB!! (@belloaisha) reported

    @bt_uk what a ridiculous service when you unilaterally change the terms of a TV package halfway through a contract and try to force a customer into a new 24month contract with coy tactics. Terrible customer service and rude contact centre staff. Won't recommend BT after 5years 😒

  • MrDrejko Drejko (@MrDrejko) reported

    @Chaverrs @bt_uk @OpenreachHelp Naaa would have played the victim card and tried to get it free, or at least half price. BT just use EE's network anyways :D

  • sharliesangel IAMSHARLIEANNE (@sharliesangel) reported

    @bt_uk I have been in contact with you about an issue on and off for monwths. It still hasn't been resolved and I am getting very angry. I was told my online chat my complaint has been submitted but the reference they gave me doesn't work. When I try to complain online it won't..

  • othermixed othermixed (@othermixed) reported

    Made the incredibly stupid mistake of trying to switch broadband to @bt_uk and now they're trying to sell me a crappier connection for more money after cutting me off from previous supplier so am without internet for 2 weeks if I don't go with them

  • GoobYT_ . (@GoobYT_) reported

    @NotVegan_ @bt_uk i mean usually its 13mb download but i mean wtf

  • juliataylor1967 Julia Taylor-Cairns (@juliataylor1967) reported

    @bt_uk We need a connection before 2nd Feb, that was the point. Complaint submitted. Will research alternative providers.