BT (British Telecom) Outage Report in Croydon, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7, SE25 and CR2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Hammersmith, Newham, Hackney, Southwark, Sevenoaks, Camden Town, Hounslow, Southall, Wandsworth, Brentford, Paddington, City of London and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Newham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
-
darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!
-
Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
-
Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
-
Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
-
Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
-
Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
-
Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
-
CpfcRyan
(@Rpriv77) reported
from
Hackney, England
@OleleSalvador @btsport @CBSSports Down bad
-
Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
-
Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
-
Danny James
(@1DJHatch) reported
from
Stratford, England
@England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
-
Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
-
Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
-
veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
-
Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
-
darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!
-
Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
samantha james
(@jamsam12) reported
@bt_uk How does that help if it only happens within the 15 minute timescale, previously when this happened, i just kept getting messages back saying your service is now back up and running...
-
Wayne (Wazza) Chivers
(@waynechivers1) reported
@bt_uk I have been waiting since Sunday for someone to come out and fix my aerial, 1st person put it through wrong. I have been phoning every day and still no from the company has sorted it. I am already looking else were when my contact is up.
-
Gwen Davison
(@graceybabe1) reported
@DocginaMrs @bt_uk Yes a lot of people have had the same problem
-
Aaron Law
(@AaronLaw92) reported
@bt_uk hello we've got an external fault but think an engineer has been booked to come to the house at 8am. Can you tell me if there's a wider issue?
-
jo
(@Jok19887) reported
@bt_uk My elderly parents moved into their new house 14th Feb & you STILL haven’t moved their internet over. Every week you tell them it will work. Almost TWO MONTHS when it should take 2 days. This is a disgrace, you’re causing them so much stress. How do we fix it?
-
Kristian Yates
(@SpoonbillATM) reported
@bt_uk Is there someone technical that could look at our account beyond a basic lookup? We've spent 3 hours on the phone to you today and all BT staff say our account isn't with you, but every other provider says it is. We need someone beyond "computer says no". Help Us!
-
Vaaghee
(@Vaaghee1) reported
@zeeman1976 @bt_uk On the phone to them right now as well for the same issue, not sure how that’s even possible to be taken out twice when there’s only one date registered for direct debit. I pay for a high package too and being taken twice really affects me financially.
-
panic2022
(@andrewa38800268) reported
@bt_uk BT have double charged direct debit payments automatically. STILL not corrected and money NOT refunded. Call centre stalling refusing to look into it or fix. Refuse to escalate to senior level. keeps asking for bank number . Refused to give this Hopeless customer service.
-
panic2022
(@andrewa38800268) reported
@bt_uk BT have double charged direct debit payments automatically. STILL not corrected and money NOT refunded. Call centre stalling refusing to look into it. or fix. Refuse to escalate to senior level. Hopeless customer service.
-
Emma
(@Emmaw10114) reported
@bt_uk how long for the refunds to be sorted where u have charged customers twice this month. Mine is £60 it’s a lot of money to be down I need it thanks