BT (British Telecom)

BT (British Telecom) Outage in Croydon, Greater London, England

Some problems detected at BT (British Telecom)

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Croydon come from postal codes CR0 and CR2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

BT (British Telecom) problems in the last 24 hours in Croydon, England

The following chart shows the number of reports that we have received about BT (British Telecom) over the past 24 hours from users in Croydon and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 12/05/2021 18:30

December 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 61.96% Internet
  • Wi-fi 11.97% Wi-fi
  • Phone 11.74% Phone
  • E-mail 7.91% E-mail
  • Total Blackout 4.00% Total Blackout
  • TV 2.42% TV

BT (British Telecom) Outage Map Near Croydon, Greater London, England

The most recent outage reports and issues originated from London, Camden Town, Balham, City of Westminster, Bermondsey, Croydon, Paddington, Hammersmith, Notting Hill Gate, Mitcham, Bromley, Wembley, Camberwell, Kensington and Barking.

United KingdomLondon E-mail
United KingdomCamden Town Internet
United KingdomLondon Internet
United KingdomBalham Phone
United KingdomLondon Internet
United KingdomLondon Internet

BT (British Telecom) in Croydon, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:
  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • peter33266430 peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • danielhirschman Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • DanfromtheSouth Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • SketchLisa Lisa Harding (@SketchLisa) reported

    @WYSIW @bt_uk Not as far as I am aware. The whole thing just died every 5-10 minutes. It’s been going on since October and they couldn’t care less so I’ve raised a complaint with the ombudsman

  • SiobhanMerritt4 Siobhan Merritt (@SiobhanMerritt4) reported

    @bt_uk any update on the nationwide outage for hybrid connect?

  • KristenHousman KNH (@KristenHousman) reported

    @bt_uk growing annoyed. Move house package actioned 22/11/21 to start 3/11/21. Router still ‘in transit’. Engineer visit cancelled but no one arrived. Key worker & home worker & now no engineer available till 16th. Too late to cancel order please? No response to online message.

  • SketchLisa Lisa Harding (@SketchLisa) reported

    Day 6 and no @bt_uk broadband and still no resolution or answer.

  • dbrownlow62 David Brownlow (@dbrownlow62) reported from Limavady, Northern Ireland

    @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

  • softsoulcomplex Baby, now FFV and a Vaxxhole, apparently! 💙 (@softsoulcomplex) reported

    @btsport Nobody has responded to my original question. Any help please @btsportcricket? Will the full days be available on the app/online to watch at a better time?

  • ChouetteWirral Barbara Gleave (@ChouetteWirral) reported

    @bt_uk If @bt_uk had not told EE to stop our broadband way before BT could start our service, we might be able to use our computers and watch Netflix.

  • The__Farmster The__Farmster (@The__Farmster) reported

    @bt_uk So. I log in. I click “my BT” to go to “your homepage”. I have “complete Wi-Fi” listed in the “your offers” section. I click “get complete wifi”. Tells me I have no personalised offers. Poor.

  • WildBill_Will Will (@WildBill_Will) reported

    @bt_uk hi there, my BT TV box keeps malfunctioning and the picture drops out and doesn’t connect to my tv without restarting. Help!

  • JessicaGBlogs ✨ Jessica grimshaw ✨ (@JessicaGBlogs) reported

    @bt_uk hi, how can I speak to your online chat service?