BT (British Telecom) Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2, CR7, CR4 and SW16.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Newham, Fulham, Paddington, Hammersmith, Wandsworth, Croydon, Carshalton, Wembley, City of Westminster, Hackney, Southwark, Northolt and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hounslow |
Total Blackout | |
| Newham |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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The General
(@kaejlaab) reported
from
Islington, England
@BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)
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Kate Austin
(@kateaustin496) reported
from
Stratford, England
@thebedfordfox @btsport Not a bad cricketer either David.
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)
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Ramon Guthrie
(@Ramonnavarro) reported
from
East Ham, England
@BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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James Mariner
(@MarinerIndy) reported
from
Camberwell, England
Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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Edward Woodhouse
(@edwardwoodhouse) reported
from
Poplar, England
@bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?
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David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Wheelan
(@ClaireWheelan) reported
@bt_uk I didn't realise this was an additional service. Thought it was just to be reliable for all customers. You have just made me wait 6 days for someone to come round and check that I wasn't lying to you about the fault. A 5 min visit to be like "yep that doesn't work"
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🥚
(@egg_speaks) reported
@EE Absolutely not.“finished until 7am tomorrow”?!! People have things to do. Wake up and sort out your shambles of a service. @EE @bt_uk
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Microlesh
(@ralikareem) reported
@bt_uk, ee mobile, @ScottishPower, Anglian water all increase charges/bills then ask how they can help! SMH
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Chris Tindall
(@chewytheleftie) reported
from
Gateshead, England
@bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January
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Daniel Smyshlaev
(@DanXartz) reported
@bt_uk Currently experiencing outages of BT fibre, any disruption in service? See many others report the same.
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GARY LAW
(@GARYLAW1) reported
@btsport has no right to show the @ChampionsLeague Even worse they have no right to have it exclusively on their YouTube channel for highlights given the fact that their broadband service is totally and utter crap.
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kaytee_unlocking
(@kaytee_unlock) reported
@DanWinkle95 @btsport I think there's a good chance of recovery, send a message let me help you fix it
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Sam Langan
(@samuellangan) reported
@bt_uk Using BT Sport online and it's having really buffering issues with the live stream of the Champions League. Never have any usual issue with streaming before so the online service is clearly struggling with the demand.
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Simon Wearmouth
(@AgricSimon) reported
@bt_uk have had multiple updates as well as promises of engineers visits BT have been told multiple times that the reason for the outage is the tree down the road that fell on the line. Tree has been cleared up for a fortnight or more. Operatives now trying to blame household faults!
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Dan 🇾🇪
(@DanWinkle95) reported
@btsport My account has been hacked, can I get some help please.