BT (British Telecom) Outage Report in Croydon, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Croydon come from postal codes CR90, CR7, CR2, CR0 and SE19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Southwark, Hackney, City of London, Westerham, London, Kingston upon Thames, Paddington, Islington, City of Westminster, Perivale, Ealing, Wembley, Teddington and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
-
Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
-
veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
-
Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
-
Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
-
Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
-
Danny James
(@1DJHatch) reported
from
Stratford, England
@England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands
-
Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
-
Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
-
darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!
-
Joe Boyd
(@realJoeBoyd) reported
from
Islington, England
@btsport I wonder what the fix is?
-
Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
-
Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
-
Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
-
CpfcRyan
(@Rpriv77) reported
from
Hackney, England
@OleleSalvador @btsport @CBSSports Down bad
-
Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
-
AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
-
darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Claire
(@CjdaviesClaire) reported
@bt_uk @BTCare not happy with your service this morning only rang to query my package and you’ve added another 12 months onto my contract without my say so. I hope ur going to revert back to my old contract which you say you will, still no email though?!
-
Kelly
(@kelly_horsburgh) reported
@bt_uk online customer service is awful. Was missold a package, Was promised a resolution, next my next bill charged double again. Now online chat saying my previous conversation has magically disappeared. Not good enough
-
🏴 𝕁𝕒𝕔𝕠𝕓
(@jacobwyn29) reported
@bt_uk Hi. It's the fact we're 2 days short of a mnth since the order was made. No1 can tell me WHY the order was cancelled or WHY my Dad's line was cut off and number was 'returned' to talktalk. How can you accidently cancel these without knowing why? How reliable would a new order be?
-
Kim Whitehead
(@KimWhit24693472) reported
@bt_uk A BT engineer is coming out on Monday. Fingers crossed he can fix it.
-
Jamie Adams
(@Jaybyname) reported
@bt_uk Yeah placed a new order online a couple of days ago. Received a text saying network wouldn’t be ready until 21st December. Openreach just been at property and said it’ll be ready for remote activation today.
-
🏴 𝕁𝕒𝕔𝕠𝕓
(@jacobwyn29) reported
@bt_uk Hi. It's the fact that we're two days short of a month since the order was placed. No one can tell me WHY the order was cancelled or WHY my Dad's line was cut off. How can you accidently cancel these without knowing why? How reliable would the new order be?
-
Pakalolo Pineapple 🍍
(@asianboi808hi) reported
@WWEUK @MsCharlotteWWE @btsport This **** is getting old wwe needs a brand new champion that has never been champion for smackdown and raw on the women's side and men's side
-
Sally
(@salmcg36) reported
@richie_rich77 @virginmedia @bt_uk My advice would be to check your location for Wi-Fi signals. If you are having problems with your Virgin Wi-Fi there is a high chance you will have probs with any provider.
-
Planetzogg
(@Planetzogg1) reported
@bt_uk Maybe try to get your pricing in order. Vodafone offers the same for nearly half the cost... Line rental costs are a thing of the past. Even cell phone providers gave up on that one. Your service is next level. Your pricing is stone age... Just saying.
-
𝕊𝕥𝕖𝕧𝕖 - 𝔸𝕘𝕒𝕞𝕖𝕞𝕟𝕠𝕟 - 𝕎𝕒𝕣𝕣𝕝𝕠𝕔𝕜
(@Stevo_A_W) reported
@richie_rich77 @virginmedia @bt_uk Have a look around. I was with BT and the service was terrible. I ended up being refunded a years worth of broadband bills because the service was so bad. Their superfast 76mbps gave me 4mbps. Sky and talktalk were both faster on the same line.