BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2, CR7 and SW16.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 03/24/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Croydon, London, Hackney, Southwark, Purley, Poplar, City of London, Paddington, Wembley, Greater London, Hammersmith, Hounslow, Wandsworth and Camden Town.

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City Problem Type Report Time
United KingdomCity of Westminster Total Blackout
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomSouthwark Internet
United KingdomCity of Westminster Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • theremaybebugs Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • BanquetRecords Banquet Records (@BanquetRecords) reported from Kingston upon Thames, England

    it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb

  • JessicaWoodley Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • emmasleon Emma Leon (@emmasleon) reported from Lambeth, England

    @bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @btsport @WWEUK Awful decision!!!

  • hairy_chef pmolloy (@hairy_chef) reported from Bromley, England

    @bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • maxsammarco Max Sammarco (@maxsammarco) reported from Lambeth, England

    @btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • katynaomi56 Katy Johnston (@katynaomi56) reported from Wandsworth, England

    @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • AAronJoey Aaron (@AAronJoey) reported from Camden Town, England

    @Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • krissbaird Kriss Baird (@krissbaird) reported from Islington, England

    @btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers

  • c2chiropractic c2chiropractic (@c2chiropractic) reported from Merton, England

    @bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chcnny ? (@chcnny) reported

    @bt_uk did a broadband trouble shoot via your website and it states there’s an issue with my connection but i’m not sure how to fix it and i can’t seem to live chat

  • QuincyStarFox QuincyStarFox (Foxy) (@QuincyStarFox) reported

    @bt_uk hi my grandma is having issues with her house phone when she rings the house from her mobile it comes up with an answer machine saying that she's chosen to avoid certain calls but every other mobile phone can ring her house with no issues can you help?

  • daviesjanet6 jan davies (@daviesjanet6) reported

    @DavidTYork @bt_uk Sorry poorly worded,try Sky never had a problem with them.

  • SallyJiggles Sally Jiggles 3.5 % 💙 🇪🇺 (@SallyJiggles) reported

    @DavidTYork @bt_uk If BT offers it, I usually find those who use BTs network should. Maybe try the bigger providers own website, such as Sky.

  • cstaite Chris Staite (@cstaite) reported

    @bt_uk While they're at it, get your website team to fix that webpage too. The latest version of TLS is 1.3 and Internet Explorer has been discontinued and even Microsoft recommend you don't use it.

  • Hildasmuriel Hilda Smuriel (@Hildasmuriel) reported

    @bt_uk is chat not working online? In both the app and on the website, it says 'chat now' but it is not a link and doesn't take you anywhere.

  • ItsMeRossP God of War: RagnaRoss (@ItsMeRossP) reported

    @abigbat @virginmedia @bt_uk I’m with Talk Talk and I get 150mb down and 30mb up. It’s always been solid and reliable even if it ain’t gigabit.

  • willcurtis Will Curtis (@willcurtis) reported

    @btsport Still not working!

  • DeclanS_Byrne Declan Byrne (@DeclanS_Byrne) reported

    @bt_uk we've just received a letter saying we are being 'upgraded' to Digital Voice. Except it's not an upgrade at all, as we lose the ability to call emergency services if your dodgy broadband goes down. I'm amazed this is being allowed. Can we say no to this dodgy switchover?

  • about_jon Everybodys_Talking_About_Jon (@about_jon) reported

    @bt_uk unhappy with the service I’m receiving from BT, they keep passing me about and not sorting my account. Clearly my custom means nothing to them as clearly there not reading my notes or BT advisors are not updating them properly 😞