BT (British Telecom) Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR7, SE25 and CR2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Southwark, Hammersmith, Wandsworth, London, Brentford, Camden Town, Paddington, Croydon, City of London, Isleworth, Islington, Ealing, Northolt and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Southwark |
Internet | |
| Hammersmith |
Internet | |
| Wandsworth |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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FirstClassLounge
(@1stclasslounge) reported
from
Stratford, England
So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
@btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State
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Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
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Grace Graham MSc
(@Grace_KIS) reported
from
Hackney, England
Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety
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Andrew Curtois
(@rexon3) reported
from
Bexleyheath, England
@btsport did you seriously just leave a tennis match at match point!! Absolutely terrible
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
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Tafazzul Miah
(@BabumiahMiah) reported
from
Poplar, England
@btsport your app doesn’t have the option to chrome cast the games, can you fix it please
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Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games
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⚕ Sabrina Rose⚕
(@Henrysaidit24) reported
from
Poplar, England
@bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
**** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!
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Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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Barry
(@uksov) reported
from
Eltham, England
@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JAMES
(@jamesJRTerrier) reported
@EE had one of your mini hubs sent to me through @bt_uk and it was brilliant. Unfortunately i woke up Sunday morning and no broadband. By the time i received it Monday my broadband was back. Bt want it back. If its goes down again the hub would already be with me without waiting
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DT
(@rethanon) reported
@btsport @btsportfootball problem with having ex-players as pundits, they really can’t see past their blind allegiance. Happy West Ham still have a chance to go through, gotta support the English teams but that was so clearly a red card it’s ridiculous to be arguing it
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💜Me💜
(@GemzA87) reported
@bt_uk Ok I’ve already done this but as I say BT provide the lines if there is a dusky which it clearly shows there is on the down detector map then maybe yourselves should make it known to customers being affected
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BumbleGoth 🐝🦇
(@bumblegoth) reported
Recently had @bt_uk @EE fibre broadband & phone line installed. The phone number we've been allocated used to belong to a phone repair shop. We're getting calls daily. Today's call: "hello, my husband threw his phone at our child and it's broken (the phone) can you fix it?" (1/2)
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💜Me💜
(@GemzA87) reported
@bt_uk Ok is the down detector map not correct then? As this shows lots of internet problems also others nearby have confirmed theirs is out my internet service provider is not open so as BT provide the wifi lines I’d assume yourselves would be able to elaborate on these issues
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E4 Hammer
(@rk2708) reported
Poor interview by #btsport with #DavidMoyes. Yes as a West Ham fan would be disappointed with the decisions by the ref but take a lesson from sky sports and get to the point and get the answers we want to here for the boss
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💜Me💜
(@GemzA87) reported
@bt_uk Seem to be internet outages in Wirral area can you confirm when this will be sorted ? Internet has been down for the past 6 hours now
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Heather Tweed
(@heathertweed) reported
@bt_uk Oh yes I’ll keep this going for over a month and know that you have no phone line, internet or other possible provider. Ah yes I’ll also throw in forgetting to book a big vital piece of equipment every time. And you can stay in all day! Yes I pride myself on my customer service!
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Tom Hills
(@tom_hills) reported
@bt_uk My broadband has been half the speed it normally is. I registered a fault and according to your fault tracker it has been resolved. I’ve troubleshooted again but got a text to tell me there are no issues. This seems to be an ongoing issue - please help #thinkingofleaving
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💜Me💜
(@GemzA87) reported
@bt_uk My service provider is useless and has had me on hold for hours today to tell me it could be my modem which it clearly isn’t if Bt open reach are getting reports of problems in the area can you confirm is BT having issues in Wirral