BT (British Telecom) Outage Report in Croydon, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7 and CR0.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, Hampton, Southwark, Hackney, City of London, Sutton, Croydon, Islington, Wembley, Mitcham, Camden Town, Hounslow, Newham and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| City of Westminster |
Total Blackout | |
| London |
Total Blackout | |
| Hampton |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
-
Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
-
Edward Kellow
(@edwardkellow) reported
from
Paddington, England
@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
-
Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
-
Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
-
Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
-
simon phipps
(@simonphipps) reported
from
Camden Town, England
Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
-
Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
-
Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
-
Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
-
Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
-
Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
-
Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
-
Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
-
GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
-
JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
-
Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
-
⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
-
KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
James
(@K1N3RGY) reported
@bt_uk 41mins waiting for someone to answer, to be told after a total of 51 minutes that they can't do anything because there's a problem with @OpenreachHelp
-
manas
(@manas89354541) reported
@bt_uk I’ve been in a queue to get in touch with your customer service for over an hour. Tried to call yesterday, received no help and the helpline was shut at 9 PM. What do I have to do reach you guys??????
-
Alan Macleod
(@AlanMacleod14) reported
Day 85 of waiting for @bt_uk broadband installation. Promised by TWO @bt_uk customer service reps this morning that today was the day for the work to be done. Cancelled work engagements to be at home… did they turn up? NO of course they didn’t. Absolute shambles #BT
-
Algar Goredema-Braid
(@AILAHT0909) reported
@bt_uk Jordan It’s day 13 & I am still without @bt_uk fibre #BTbroadband I was told this was a massive service outage affecting thousands. Inexplicably BT sent two copper engineers for a telephone I don’t use & not connected to the fibre broadband. Don’t know what else I can do??
-
Chris Wood
(@ChrisWoodBass) reported
@bt_uk Hi Janet, an engineer is coming tomorrow (possible) but regarding my complaint about my treatment, not a word. Just avoidance and insults from the team.
-
Jon Westera
(@JonWestera) reported
@bt_uk and @OpenreachHelp. No Fibre now for nearly 2 weeks. What going on? No one seems to know what’s going on yet me as the customer is suffering not being able work. Can someone take a look please. It’s getting stupid
-
delash
(@delash) reported
@virginmedia If only you and @btsport would allow us to login to their apps then via virgin media sign on. Oh well, late night recording it is…
-
🇬🇩 Elle-Ay 💕
(@Ms_Cherry_B) reported
@bt_uk Hi, how do I organise a callback please. My internet is playing up & that text service is getting on my nerves. There’s clearly a serious fault that needs fixing & I’m extremely annoyed!
-
🇬🇩 Elle-Ay 💕
(@Ms_Cherry_B) reported
@bt_uk Check your DM pls! Things have been fairly ok till now but this issue & your estimated fix time are beyond acceptable! I’m never afraid to leave a company and at this rate, you’ll be next because I don’t okay about getting what I pay for and this is NOT IT!
-
Nina Patel
(@NinaPtel) reported
@bt_uk Yes still need assistance it’s been over 1 week now and BT still can’t send an engineer. What are you going to do? Can you tell me what you require to fix this by the weekend!