BT (British Telecom) outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, City of Westminster, Croydon, Westminster Abbey, Mitcham, Lambeth, Lewisham, Sutton, Fulham, Wandsworth, Carshalton, Purley, Thornton Heath, Wallington, and Coulsdon.

City	Problem Type	Report Time
Southwark	Internet	12 hours ago
City of Westminster	Wi-fi	15 hours ago
Croydon	Internet	1 day ago
Croydon	Phone	1 day ago
Croydon	Internet	2 days ago
Southwark	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  C.N. (@livefr33diehard) reported 1 minute ago from Bromley, England

  @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

• 
  DiscoverWatamu (@DiscoverWatamu) reported 1 minute ago from Wandsworth, England

  @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

• 
  Mark O'Callaghan (@EventOCallaghan) reported 11 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  Aaron (@HouseArrestFM) reported 14 minutes ago from Camberwell, England

  @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

• 
  Allen_lovemymind (@EpsomMental) reported 15 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  Steven Chapman (@DrStevenChapman) reported 17 minutes ago from Croydon, England

  Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

• 
  SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported 18 minutes ago from Camberwell, England

  @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

• 
  John Mitchell (@prof_j_mitchell) reported 19 minutes ago from Bromley, England

  day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

• 
  kanish official (@kanishofficial) reported 26 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Joe Tyrrell (@JTyrrell_) reported 28 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  Ollie Geale (@OllieGeale) reported 29 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

• 
  Rob Holley (@robholley) reported 37 minutes ago from Camberwell, England

  @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

• 
  David Venters (@VentersGaming) reported 44 minutes ago from Croydon, England

  @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 44 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  Elliott Rawstron (@Elliottrawstron) reported 45 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 45 minutes ago from Croydon, England

  @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

• 
  barrie brown (@barriebrown1) reported 49 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Milly Kenny-Ryder (@millykr) reported 55 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  Kudret (@Kurdeck) reported 56 minutes ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  Rahel Bailie (@rahelab) reported 56 minutes ago from Camberwell, England

  @bt_uk Nope, they fixed my billing problem, thanks.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Angry Bird Flies 💙 (@Rosiecat2) reported 6 minutes ago

  @btbusinesscare Hi I followed that link but there is no way at all to report my problem. MS 365 is not even listed. I need the product key (which we are paying you for!) to keep the program active. Please send me a number for someone I can speak to.

• 
  AM (@itsmeitsmeandy) reported 7 minutes ago

  @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

• 
  CFD (@TenFourEverton) reported 8 minutes ago

  @BTCare my broadband says it’s connected but it’s not working! Trying to work but impossible! Sort it out BT!!

• 
  Caz Morgan (@CazMorgan5) reported 11 minutes ago

  @bt_uk What a joke of a reply. As I said, my boss was on the phone to you for hours on end; 4.5hours being passed from pillar to post and you want him to do that again? Why does the customer have to do all the chasing for your mistake?

• 
  Apex Signs (@apex_signs1) reported 11 minutes ago

  @btbusinesscare I’ve just tried WhatsApp and the same issue. No response. Is there a phone number to actually speak to a human ??? 🤬🤷🏻. I’m being threatened with legal action over an account I closed months ago and I cannot speak to someone ??? Your robot doesn’t understand!! 😱😱

• 
  Caz Morgan (@CazMorgan5) reported 13 minutes ago

  @bt_uk you still haven’t fixed what you did. Admitted to accidentally switching off our broadband and my elderly boss and his son were up till 4am at @OrionCinema trying to find an alternative way to keep our business running. We’re barely keeping our heads above water. HELP!!!

• 
  Go-kart Mozart (@NeilNmcculloch7) reported 17 minutes ago

  @bt_uk why are you the worst broadband provider in history?

• 
  Lee Johnstone (@lee_johnstone84) reported 26 minutes ago

  Really poor service for existing customers @bt_uk, putting my TV package up and not willing to do anything to keep me with them, @skytv are offering such better deals so looks like ill be joining them

• 
  James Probert (@Jimmyspunkle) reported 27 minutes ago

  @Pollardj I had to watch Chelsea v Napoli in the men’s champions league BTsport presenter female two pundits both female, I’m sorry but Eni is just causing trouble because she’s irrelevant.

• 
  Richard (@iceman500000) reported 28 minutes ago

  @btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home