BT (British Telecom) Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90 , CR0 , CR2 , CR7 , CR4 and SW16 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Croydon, England
The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Islington, London, Southwark, Hammersmith, Sutton, Croydon, Dorking, Hounslow, Newham, Fulham, Paddington, Wandsworth, Carshalton, and Wembley.
| City | Problem Type | Report Time |
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Internet | 2 hours ago |
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Internet | 3 hours ago |
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Internet | 3 hours ago |
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Internet | 15 hours ago |
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Internet | 15 hours ago |
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Internet | 17 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Ivan Clark (@wobblyclark) reported from Islington, England@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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Big L 🏳️🌈 (@bunjlessball) reported from Bromley, EnglandI am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Jess Brittain-George (@jbrittaingeorge) reported from Hackney, EnglandUnsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
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Jon Edwards (@Jon_Edwards_) reported from Bromley, EnglandCongratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Barry French (@Barry2103) reported from Richmond, England@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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sarvar mojgani (@gains_guru) reported from Bromley, England@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Jamie Lyons (@JamieLyons97) reported from Paddington, England@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Chloe Rose (@chloe_rose812) reported from Kensington, England@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Big L 🏳️🌈 (@bunjlessball) reported from Bromley, England@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Richard Small (@letter_presser) reported from Richmond, England@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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James (@jimflit) reported from Wandsworth, England@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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Big L 🏳️🌈 (@bunjlessball) reported from Bromley, England@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Deano (@Deano2301) reported from London, England@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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James Martin Charlton (@jmc_fire) reported from Stratford, England.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Andrew Raffan (@AndRaffan) reported from Eltham, England@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England@bt_uk why has my broadband been so bad for 3 days now !!
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Paul (@Pauljar58453395) reported from Hounslow, England£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Jess Brittain-George (@jbrittaingeorge) reported from Hackney, EnglandHi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James Owen (@Jimmy_two_feet) reportedI’m so ******* bored of the Bosman advert on BT, get to ****. #btsport
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Dan Andrews (@danpantz12) reported@bt_uk I’m not the only one that’s having problems
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John (@JohnUTFT) reportedI think Steve mcatit has that down as goal of the season very poor by @btsport having him commentate on #EFC games
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Splinter 🌈🌎 👫👬👭 (@SplinterSimba) reported@bt_uk hi there my internet has been awful last couple of weeks. What’s going on?
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JimmyMackem (@JimmyMackem) reported@bt_uk I was with @bt_uk and it was overpriced and ****.
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Juanny14 (@meJPOR014) reported@btsport hey after working for years by sport is now requesting an upgrade to allow me to watch any sport. Can you help?
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Richard Bubb (@Symeco) reported@bt_uk @mikemoon57 @bt_uk There are many people having to work from home from Monday but with no broadband again. Second major service failure in as many months. Please prioritise WV16 6PP.
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Cricky McKenna🔴 (@PickleCrick) reported@bt_uk can I get some help?
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Deborah Boardman (@Deborah1878) reported@StevenMcManaman is the worst football commentator I've ever had the displeasure to have to listen to. I really wish he'd study @GNev2 a bit more if we have to continue to watch on TV. Either that or I might just get rid of @btsport
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Adam (@AdzWhitcombe) reported@bt_uk This doesn’t work. I had to buy a mini hub to get a signal near my tv.