BT (British Telecom) Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7 and CR0.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Northolt, Hackney, City of Westminster, Croydon, Paddington, Camden Town, Tower Hamlets, Wandsworth, Wembley, Islington, Hounslow, Poplar and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| Northolt |
Wi-fi | |
| Hackney |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
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JPaulG 🐼 😷
(@JPaulG) reported
from
Wandsworth, England
@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Gary Jones
(@garageowns) reported
from
Hackney, England
@bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Maddy Goes Mad
(@Maddygoesmad) reported
from
Poplar, England
@bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Mark O'Callaghan
(@EventOCallaghan) reported
from
Camberwell, England
@bt_uk live chat customer service Where and how
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Deru Anding
(@Deru_DAA) reported
Omg @bt_uk internet WiFi is off again. Never stop. What is going.
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Christy Salter
(@ChristySalter) reported
@bt_uk Can you please let me know when the service in SE8 will come back online? It's not acceptable to be losing a full days work without any heads up.
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Anthony W Hague
(@WarrenHagueF1) reported
@bt_uk No its fine it was a virgin issue with their Go app
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Georgia
(@Georgia10121) reported
@bt_uk when I text Fix it constantly says a BT engineer is coming out and then they dont show. Weve had multiple engineer visits. We'll be changing providers in the next 2 weeks.
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bobby
(@BobbyPH951) reported
@England @bt_uk @_DeclanRice All these people in the comments saying he’s overrated and is awful yet it was voted by fans 🥴 and the stats don’t lie
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James Kent
(@jameskent1991) reported
@bt_uk Wash Common in Newbury, Berkshire has been plagued with broadband outages for 72 hours now. When is this issue getting resolved? I am unable to work!!!
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Jackeh
(@MajorJackeh) reported
@GaChunYau Been using EE for broadband since I've been here. I get an extra 5gb of data on my contract with them as well as a few other benefits if I wanted (i.e. Btsport or apple music) I used talktalk before I moved and the customer support wasn't great... No idea on vodaphone/plusnet
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Dan Knox
(@Scrimpeh) reported
@England @bt_uk @_DeclanRice He’s so bad it’s unreal, why do we keep praising these players? Rice, Henderson both backwards passing non stop, slowing down play. They both offer absolutely nothing in technical ability or individual ability, how can anyone rate him 🤦🏼
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Barry Wilkinson
(@millersfm2011) reported
@bt_uk Just spoke with the team after being on hold again for 30 mins. Wrong hub ordered again! So another ordered today, fingers crossed it comes this time. Not a bad effort, what will be a week and 3 hubs. I'll not celebrate just yet though.
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Jo Perry
(@Dancer_J0) reported
@bt_uk Come on @bt_uk can someone just pick up your damn phones!!! 🤬🤬 40 minutes I've been waiting now!! I need to call my Mom and check she's OK!! Not only that, she'll be worrying as she's not heard from me and I can't let her know I'm OK either!! 😭😭🤬🤬