BT (British Telecom) Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Croydon come from postal codes CR90, CR2, CR7, CR0 and SE19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Greenford, Hackney, Hammersmith, Croydon, City of Westminster, City of London, Southwark, Newham, Southall, Islington, Paddington, Mitcham, Kensington and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Greenford |
Wi-fi | |
| Hackney |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out
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jamesyred
(@jamesyred) reported
from
Redhill, England
@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now
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Emma Leon
(@emmasleon) reported
from
Lambeth, England
@bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude
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c2chiropractic
(@c2chiropractic) reported
from
Merton, England
@bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke
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Banquet Records
(@BanquetRecords) reported
from
Kingston upon Thames, England
it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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Annie Jenkins
(@theremaybebugs) reported
from
Richmond, England
@bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!
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Max Sammarco
(@maxsammarco) reported
from
Lambeth, England
@btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.
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pmolloy
(@hairy_chef) reported
from
Bromley, England
@bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄
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R Barker
(@RobLondon) reported
from
Wandsworth, England
Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.
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Kriss Baird
(@krissbaird) reported
from
Islington, England
@btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers
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Michelle Cuthbert
(@physiorichmond) reported
from
Richmond, England
@bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help
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Aaron
(@AAronJoey) reported
from
Camden Town, England
@Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation
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R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@btsport @WWEUK Awful decision!!!
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Oak 🌳
(@_Oak01) reported
from
Paddington, England
@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Rogers
(@mpr147) reported
@pablomcfc83 @bt_uk Agree mate. We pay extra for Now TV but the internet hardly ever works for us to access it. We just wrote that off but some days we can’t even watch the basic freeview channels as we ‘can’t get a signal’. We’ve learnt from our mistakes. We will go back to Sky asap.
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Daniel Cook
(@DanielC20554395) reported
@bt_uk Hi, is there a problem with broadband LE12? On and off since yesterday morning. 😥😥
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Maija Pykett
(@MaijaPykett) reported
@bt_uk My mother is 87 years old. She had a shoulder replacement three and a half weeks ago. Her phone went down on October the 22nd and has still not been fixed. She has no mobile phone and is getting increasingly distressed. I don't feel you are caring for the elderly.
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maca
(@lavaincatbed) reported
@bt_uk have got to have the worst internet service I’ve ever experienced in my life
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Dave Lockyer
(@dailockyer) reported
@btsportrugby @btsport When will people stop trying to mitigate terribly dangerous and **** technique. How that's only a yellow is breathtaking.
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Carly Campbell
(@CarlyCam19) reported
@bt_uk Thank you I will do that now, never had any problems before but this is getting ridiculous
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liam graham
(@DShadowUK) reported
@bt_uk @bt_uk Says no issues but eveything is down still
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Carly Campbell
(@CarlyCam19) reported
@bt_uk are you an actual joke? We moved house on 20 October and still do not have Internet. Our transfer request was cancelled 5 times and we've had to call you numerous times to get it reinstated. Yesterday it should have been done, its still not working
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Alison
(@boredstupid78) reported
@bt_uk My elderly uncle has no landline. You came and tinkered weeks ago and haven't been back, or contacted him. He has a heart problem and lives alone, desperately needs it for the hospital. Bet you expect him to pay the bill when it comes though!
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🎼Phil Robinson
(@PjrFoto) reported
@bt_uk Our landline is not working, for the fifth or sixth time (we've lost count) this year. We were told it would be fixed by Thursday - it wasn't. We NEED the landline and pay you to provide it. Sort it out NOW please. VOL053-7147187466841