BT (British Telecom)

BT (British Telecom) Outage Report in Croydon, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Croydon come from postal codes CR90, CR0, CR2 and SE25.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Croydon, Greater London, England 02/23/2026 11:05

February 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Hackney, London, Hammersmith, Hounslow, Croydon, Southwark, Tower Hamlets, Islington, Dagenham, City of London, Ealing, Newham, Wandsworth and Coulsdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CockneyTaff1971 Kevin Adams (@CockneyTaff1971) reported

    @btsport appalling appalling appalling. App and website not working to upgrade and contact centre says too many calls and call back. Did I mention the word appalling.

  • Geek_Street Geek Street (@Geek_Street) reported

    @BTBusiness @bt_uk @Cisco Tried to cancel a transfer due to existing supplier stop. Hung up by customer twice and 3rd told 24 hour cool off period without even checking account details! 😠

  • swynjones26 Sharon jones (@swynjones26) reported

    @bt_uk I've been trying to cancel my contract all day but keep being told you're too busy! There's no other way of cancelling so is this your way of locking customers into their contract?!

  • darrenfeldman Darren Feldman (@darrenfeldman) reported

    @btsport any chance you could have a look at Salahs elbow on Target at half time, or do we ignore the bad stuff he does #LIVNEW #saint #anfieldprivilage

  • theborisman88 Rodders Bailey (@theborisman88) reported

    Just not good enough tonight, but ******* the pundits really didn't want us to get anything. It's a disgrace how one sided you unprofessional ***** are. **** you @btsportfootball @btsport #WHUTOT

  • JamieLunn96 Jamie (@JamieLunn96) reported

    @bignorm1992 @DJOzzyMarc @btsport Try closing app down and going back on. Worked for me

  • AtleastIthink AtleastIthink 🤔🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🇪🇸 (@AtleastIthink) reported

    @TonyWil03867822 @btsport Or someone who's not awful, monotonous or unqualified.... at least 🙌🏼

  • bignorm1992 Big Norm (@bignorm1992) reported

    @DJOzzyMarc @btsport @btsport please help!

  • HoliH1 🇵🇸PurpleSilk 💜🦁 (@HoliH1) reported

    Referees & media, including commentators, treat top 6 teams like they're the Mafia. What do you think will happen if you say something honestly negative about them @btsport? Don't think even the Mafia do horse's heads on the pillow anymore #ARSEAVL

  • ryanmaddison30 Ryan Maddison (@ryanmaddison30) reported

    Quite happily never see us on @btsport or @SkySports again. Commentators are shockingly bias against us. #NUFC