BT (British Telecom) Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90 , CR2 , CR7 , CR0 , CR4 and SW16 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Croydon, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Southwark, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Sutton, Croydon, Dorking, Hounslow, Newham, and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 47 minutes ago |
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Internet | 8 hours ago |
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Internet | 11 hours ago |
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Wi-fi | 12 hours ago |
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Internet | 13 hours ago |
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Wi-fi | 13 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Matt Ridsdale (@MPRidsdale) reported from Islington, England@bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.
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John Mitchell (@prof_j_mitchell) reported from Camden Town, England@bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.
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Nitin Suriacant (@Nitin_s1) reported from Brentford, England@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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Sab (@28Zizou) reported from Merton, England@virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.
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Brian Hutchinson (@bhutch41) reported from Lambeth, England@bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!
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John Mitchell (@prof_j_mitchell) reported from Bromley, England@bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’
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UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
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Bill Banks (@bill_banksy) reported from Bromley, England@btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.
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Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected
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John Mitchell (@prof_j_mitchell) reported from Bromley, England20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........
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Ray Rajani (@ManUtd_BITW) reported from City of London, England@truesricosta @Ossyref @StephMcMahon @WWEUniverse @btsport @btsportwwe @WWE @WWENetwork Sorry i misread this all - i thought the question said live on tv (misread the wwe network bit) and I agree with the last tweet. If anything i wish raw and sd could be on the wwe network quicker (but again tv license issues prevent this)
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Johnny Murnane (@Johnny_Murnane_) reported from Islington, England@bt_uk Working now thanks. App on phone, first time customer.
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Tom Maurice (@TDMaurice) reported from Wandsworth, EnglandAgree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout
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Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it
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Rajeev Datta (@rajeevdatta) reported from Brentford, EnglandCan’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!
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lisah1974 (@harberlisalfc) reported from Hackney, England@bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way
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Robert Woolley 🇬🇧🇮🇪🏴 (@robertwoolley) reported from Brentford, EnglandIt rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
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John Mitchell (@prof_j_mitchell) reported from Bromley, EnglandI remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.
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Martín Pane 🐦 (@martinTayx) reported from Camden Town, England@Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈
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J (@CFCJae_) reported from Bromley, EnglandWas getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Bramley (@RachellBramley) reported@bt_uk When the internet drops it goes orange, then when it comes back it's blue. It never flashes multicolour like the fault website says? The engineer mentioned a potential fault in the area but didn't give any more information.
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Fraser Crawford (@FCrawfordArt) reported@bt_uk can I ask why you’re advertising broadband at £31.99 but have told me I have to pay £60? Also could you tell me how to cancel it pls. Your website is v unclear #BT #PriceHike #CostOfLiving
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Putin khuylo! 🇺🇦 Cлава Україні 🇺🇦 💪 (@2xWhisky) reportedYo @bt_uk why isn’t my mobile internet working in Glasgow? Yall got issues in Scotland?
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DanRowley mr Everton 2015 (@rowleydan) reported@FreyaWoods8 @btsport No more cricket on BT = cancel .
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Ian Sturgess (@ISturgess) reported@artsmithdrums @bt_uk Imagine paying the line rental in advance, being given a £6 per month discount to stay as a customer but the 14.4% price increase includes the line rental already paid and the £6 monthly discount!!!!!! Total RIPOFF Company.
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Rob Dymond (@robdymond) reportedBad times in Internet land.. 1 <1 ms 1 ms <1 ms bthub.home [192.168.1.254] 2 54 ms 54 ms 54 ms 172.16.17.42 3 * * * Request timed out.... @bt_uk your status page isn't showing problems, but there's a routing issue in Derby
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Leigh Preece (@ItsPreeceyHere) reported@bt_uk Money Expert knocked on my door earlier, pushy young lady, no introduction, claimed poor Internet speeds in my area (78Mb/20MbFTTC!) and asked about a letter you guys have sent me, despite being a Plusnet customer. Not impressed at all 😞
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freya woods (@FreyaWoods8) reported@btsport I need to cancel my monthly subscription but it’s not showing up on my account
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lip (@philturner101) reported from Poole, EnglandWhat’s the point @premierleague @SkySportsPL @btsport of subscribing to all of your coverage if you can’t broadcast a title/relegation match that is more important than the garbage you do cover? I pay for both but I’m questioning why next year
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Shaun Masterton (@Notretsam) reported@bt_uk " or just over £1 per week for the average broadband customer" I have a £6.39 increase, which is more than just over £1 a week. You can expect a call from me tomorrow, I'm not happy, it's a £76 annual increase. do appreciate the reply though.