BT (British Telecom) Outage Report in Croydon, Greater London, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Camden Town, City of London, Croydon, Southwark, Brentford, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Sutton, and Dorking.

City	Problem Type	Report Time
London	Internet	5 minutes ago
London	Wi-fi	14 hours ago
London	Internet	16 hours ago
Hammersmith	Wi-fi	18 hours ago
Camden Town	E-mail	22 hours ago
City of London	Phone	23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Robert Woolley 🇬🇧🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@robertwoolley) reported 4 minutes ago from Brentford, England

  It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.

• 
  Nitin Suriacant (@Nitin_s1) reported 10 minutes ago from Brentford, England

  @GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it

• 
  Barry (@uksov) reported 10 minutes ago from Eltham, England

  @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

• 
  Bill Banks (@bill_banksy) reported 13 minutes ago from Bromley, England

  @btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.

• 
  Johan Larsson (@jlarsson89) reported 15 minutes ago from Eltham, England

  @bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it

• 
  Sab (@28Zizou) reported 28 minutes ago from Merton, England

  @virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.

• 
  Ray Rajani (@ManUtd_BITW) reported 28 minutes ago from City of London, England

  @truesricosta @Ossyref @StephMcMahon @WWEUniverse @btsport @btsportwwe @WWE @WWENetwork Sorry i misread this all - i thought the question said live on tv (misread the wwe network bit) and I agree with the last tweet. If anything i wish raw and sd could be on the wwe network quicker (but again tv license issues prevent this)

• 
  Rajeev Datta (@rajeevdatta) reported 31 minutes ago from Brentford, England

  Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!

• 
  lisah1974 (@harberlisalfc) reported 32 minutes ago from Hackney, England

  @bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way

• 
  J (@CFCJae_) reported 34 minutes ago from Bromley, England

  Was getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport

• 
  Johnny Murnane (@Johnny_Murnane_) reported 38 minutes ago from Islington, England

  @bt_uk Working now thanks. App on phone, first time customer.

• 
  Martín Pane 🐦 (@martinTayx) reported 39 minutes ago from Camden Town, England

  @Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈

• 
  Matt the Cab (@Matboy_Slim) reported 49 minutes ago from Camberwell, England

  What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE

• 
  FirstClassLounge (@1stclasslounge) reported 49 minutes ago from Stratford, England

  So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

• 
  Polly Cziok (@PollyCziok) reported 50 minutes ago from Hackney, England

  Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

• 
  UPGRADIAN Jack 🔶 (@jackbremer) reported 51 minutes ago from Wandsworth, England

  @bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz

• 
  Brian Hutchinson (@bhutch41) reported 53 minutes ago from Lambeth, England

  @bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!

• 
  Michael Kitchener (@eventsbykitch) reported 54 minutes ago from London, England

  @btsport customer service is the WORST on the planet #CustomerService #cancelled

• 
  Johan Larsson (@jlarsson89) reported 56 minutes ago from Eltham, England

  @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

• 
  Marzenna Czubowicz (@MarzennaC) reported 57 minutes ago from Brentford, England

  @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ross McAulay (@RossMcAulay) reported 7 minutes ago

  @bt_uk Are you guys having issues in the Glasgow area? Our internet has been dropping in and out every 10mins or so since last night?

• 
  Tom ⚔️ (@ThomasPatchett) reported 8 minutes ago

  @bt_uk Ethernet, and it was absolutely crap, then I unplugged it and it’s absolutely rapid but if I was to play online wirelessly it would be awful so I have no idea what’s going on

• 
  Emma A Hall (@EmmaAnnHall) reported 14 minutes ago

  @Emily_Pownall @btbusinesscare Can you get TalkTalk where you are? Their customer service people are lovely

• 
  Lynne H (@hibsnibs) reported 19 minutes ago

  @bt_uk I'm losing count, but pretty sure I've asked for your complaints procedure 5 times. Also, I still don't have a service or guarantee of one, and you're not getting back to me.

• 
  Melanie 😈 (@MelaniesMuses) reported 20 minutes ago

  So glad that I don't live in England anymore! Huge fail from @bt_uk - They want to charge a pensioner that is trying to save money over 400 pounds to cancel an upgrade her 96-year-old mother agreed not understanding it was a 2-year contract! DISGUSTING!

• 
  Ian (@ian_morg1) reported 25 minutes ago

  @bt_uk This is not acceptable the engineer who did the initial installation knew where and what the issue was and that a hoist was required. I find it unbelievable that know one has been out to assess the job and all you have done is send out engineers who might I add have been great

• 
  Caroline (@Watson290170) reported 28 minutes ago

  @bt_uk @Scotlandteam Wow that’s great but why can’t you fix my WiFi?🥴

• 
  LadyT (@earlamt) reported 34 minutes ago

  Hey @bt_uk my father who is 91 years old and vulnerable has been put on a new contract that charges a fortune for calls, and despite trying you won’t help him to sort it out. He is left on hold and passed from pillar to post. Sort it out please.

• 
  🌟🌟🌟🌟🌟🌟🏆 (@davelfc1984) reported 35 minutes ago

  @bt_uk Honestly there's no point i won't be able to use the Internet and I'll get awful speed readings then your people will say its running really fast and we just go round in circles

• 
  Caudwell (@Caudwellsp) reported 38 minutes ago

  @bt_uk Ok np i see what happens when i get my next bill if this dose not get fix i be back on report this.