BT (British Telecom) outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Purley, Southwark, Croydon, Morden, Wandsworth, Caterham, Coulsdon, Westminster Abbey, Mitcham, Lambeth, and Lewisham.

City	Problem Type	Report Time
City of Westminster	E-mail	45 minutes ago
Purley	Internet	18 hours ago
Southwark	Internet	2 days ago
Croydon	Internet	3 days ago
City of Westminster	Wi-fi	3 days ago
Purley	E-mail	7 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  James Mariner (@MarinerIndy) reported 17 seconds ago from Camberwell, England

  Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

• 
  Adama Traores not that hench pal (@adama_not) reported 4 minutes ago from Wandsworth, England

  @bt_uk can you please help me kick off is in 30 mins

• 
  devanik saha (@devanikindia) reported 17 minutes ago from Croydon, England

  @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 18 minutes ago from Croydon, England

  @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

• 
  JPaulG 🐼 😷 (@JPaulG) reported 24 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  James (@jimflit) reported 24 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  David Robson 🎧🎬🌈 (@DavidRobson84) reported 24 minutes ago from Lambeth, England

  @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

• 
  Kudret (@Kurdeck) reported 30 minutes ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  Andy Gaffey (@andy_gaffey) reported 36 minutes ago from Lambeth, England

  @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

• 
  Foss (@fackjossey) reported 37 minutes ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

• 
  Allen_lovemymind (@EpsomMental) reported 40 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  Shermin A Ali (@SherminAaliYoga) reported 40 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  Mark O'Callaghan (@EventOCallaghan) reported 40 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  Scarebear (@Scare158Steve) reported 44 minutes ago from Wandsworth, England

  @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

• 
  sarvar mojgani (@gains_guru) reported 45 minutes ago from Bromley, England

  @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 54 minutes ago from Lambeth, England

  @bt_uk any news on when the Brixton BT outage is going to be dealt with?

• 
  The at home gooner (@GoonerArmchair) reported 54 minutes ago from Epsom and Ewell District, England

  @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

• 
  Kieran Shew (@shoeburger) reported 58 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  Paton (@MarkPaton84) reported 58 minutes ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  LPESSN (@LPESSN) reported 58 minutes ago from Camberwell, England

  @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CFD (@TenFourEverton) reported 6 minutes ago

  @bt_uk your current email verify service is useless. As soon as you ask for a verify code you then have to come out of the page to get the email and then the page is lost. Whoever designed this brilliant scheme should be fired as they are an idiot. Please change this NOW

• 
  Shama Women's Centre (@shamacentre) reported 6 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

• 
  Ian Robson (@GFX2001) reported 9 minutes ago

  The BT 2 factor Authentication Login is rubbish!! Each Time you receive the Passcode Via Email it fails to login. It only works if you get it sent to your phone!! Asked for Help from Support but they only say Download the BT App, which is unusable and provides zero help @bt_uk

• 
  J (@JLingy69) reported 16 minutes ago

  @bt_uk Already did that and nothing got done. Give me your formal complaint process

• 
  Technicslover (@technicslover) reported 19 minutes ago

  @bt_uk can advertise all they like, but the fact remains they are an anti white super woke organisation who's sole purpose is to rip ******** out of people. Really hope they go out of business and take @EE with them.

• 
  Graeme Davis (@GraemeDavis) reported 22 minutes ago

  @bt_uk Thanks for responding. The situation is crazy. I just want to cancel and not rebook an engineer visit. It should be simple. But instead spend an age on the phone and escalate? It’s disproportionate for a simple task.

• 
  Broden 🇬🇧♿✝️ (@Gavtaraysin) reported 23 minutes ago

  @bt_uk I can't get in my account because of your pass code system is sending out multiple pass codes which neither work, and now it says to wait or cancel. Cancelling does nothing to fix the problem. How long do I have to wait until the pass code system resets?

• 
  Sam Chapman (@SamChapman76) reported 25 minutes ago

  @bt_uk why are you charging me 90 quid a month when new customers can get same service for 24.99 this is unacceptable and you know it is as well. My bad for not shopping around I will be now.

• 
  Sam Harcourt (@samharcourt) reported 26 minutes ago

  @EEBroadbandUK @Ofcom @bt_uk Cheers for the horrific broadband you supply to my parent’s home. Every time I come back here & try to watch a football match or the Formula 1 it fails. They keep getting engineers out but u never fix it, yet you keep charging them a fortune tune?

• 
  Sian (@SianElin_PT73) reported 30 minutes ago

  @bt_uk Not able to do this as I have no phone signal-hence need internet.