BT (British Telecom)

BT (British Telecom) Outage Report in Wandsworth, Greater London, England

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The latest reports from users having issues in Wandsworth come from postal codes SW15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wandsworth, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wandsworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wandsworth, Greater London, England 10/28/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wandsworth, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Wembley, Hackney, Kensington, London, Croydon, Hammersmith, Hounslow, Paddington, City of Westminster, Bromley, Islington, Camden Town, Harringay, Southwark and Richmond.

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City Problem Type Report Time
United KingdomWembley Internet
United KingdomHackney Internet
United KingdomKensington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Wandsworth, England

Latest outage, problems and issue reports in Wandsworth and nearby locations:

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • edwardwoodhouse Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • sheilahooper Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveSnow6 Steve Snow (@SteveSnow6) reported

    @bt_uk We are trying to sort it now this will be the 4th visit this month very unhappy no mention of compensation for the appalling service

  • EthanDean57 Ethan Dean (@EthanDean57) reported

    @bt_uk I'm the only one downloading this particular file, and I doubt Google Drive has issues with how many people download from it on a daily basis. I'm the only one downloading in my house. The download goes fine, at a fine speed, until it just randomly fails out of the blue

  • tljpotter Tom Potter (@tljpotter) reported

    @bt_uk Why has the complaint file been closed, when we are yet to receive resolution on the billing for old address, refund and confirmation of the new billing details at correct price?

  • ThomasRMoon1983 Thomas Moon (@ThomasRMoon1983) reported

    @btbusinesscare @BTBusiness awful service! My little business is having to close and the lack of support shown is appalling !!!! I’m disgusted and advise anyone considering using BT at home or for business to change there mind!!!

  • Nresi1 Nresi (@Nresi1) reported

    @bt_uk Abit slow, the **** and broken boxes are still there

  • da90a8531b87401 Sir Alan! #FBPPR (@da90a8531b87401) reported

    @hatetorycuts @MartinSLewis @bt_uk There's 2 in my area that are running on that CityFibre network. Giganet & Digital Home Broadband BT see it fit to charge me £70pm for their broadband & a proxy phone line I never use or wanted.

  • EthanDean57 Ethan Dean (@EthanDean57) reported

    @bt_uk Done - it said there may be an issue with my connection, for what it's worth. I'll try downloading my file, and reply to this thread again if the issue persists. Thanks

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk stop calling my wife for router returns before its a court case we have sent the bloody piece of crap back . with a tracked receipt - sort out your rubbish systems .

  • the_leo1981 The_Leo (@the_leo1981) reported

    @bt_uk hello? Is there any issues with your 4g coverage in Sandhurst Berkshire? I’ve only had 1 or 2 bars all morning, which is unusual

  • justSal129 Sally (@justSal129) reported

    @btbusinesscare Hello, was told earlier today that my business phone line was down due to network issues. Can you tell me if its any closer to being fixed? Thank you!