BT (British Telecom) Outage Report in Hackney, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Hackney come from postal codes E2, N16, E8, E5, E9 and N4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hackney, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Hackney, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Holborn, Harringay, Tower Hamlets, Finchley, Southwark, Croydon, City of Westminster, Paddington, Ealing, Bermondsey, Hackney, Belsize Park, Camden Town and Fulham.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hackney, England
Latest outage, problems and issue reports in Hackney and nearby locations:
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The Star PA (@TheStarPA) reported from Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Steve Rowley (@MidEssexOD) reported from Islington, England
@Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.
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Pam (@Winemonday) reported from Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Rahel Bailie (@rahelab) reported from Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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Rahel Bailie (@rahelab) reported from Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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Michael Wong (@MJ_Wong) reported from Barnet, England
Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
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Steven Chapman (@DrStevenChapman) reported from Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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julie atkin (@atkin_julie) reported from Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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Agustin Pesciallo (@agustin) reported from Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Vaughn Highfield (@Starfox118) reported from Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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Lochlann (@Lochlanndg) reported from London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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julie atkin (@atkin_julie) reported from Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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Adam King (@TheLoneRanger00) reported from Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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MadameCholet (@PurpleDon1973) reported from Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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MadameCholet (@PurpleDon1973) reported from Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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talie (@TalieDelemere) reported from London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Kelvin Thomson (@ThomsonKelvin) reported from Barnet, England
@bt_uk Broadband seems to be down in Barnet area. Please advise
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Jane Means (@janemeans) reported from Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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τ°̩Zzﮩـ™ (@edn_lad) reported
BT sport box office is a poor mans sky sports box office, booking the fight is beyond stupid #BTsport @SkySportsBoxing
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Beth Bromley (@BethBromley10) reported
@mariellaf1 @bt_uk Perhaps they could pair it with an app that lone men could use to find someone to come help them to avoid committing a violent crime when they feel they are about to?
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stephen walker (@StevieWac) reported
Anyone else experiencing problems purchasing the fight #btsport
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mr.Kabeer (@KabeerZayyan) reported
@Tommyboyle_71 @BTSportBoxing @btsport I repeat never!!!!!!
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Russ Jones (@WyreVanHire) reported
@btbusinesscare @btbusinesscare Business Movers Team have lost our landline number, today is DAY 5 WITHOUT A LANDLINE to my business. As I quote you "The last thing you need" I've been told it maybe back within 28 days..... CASE IMP108531537 meantime we're closing down due to this.
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RomTogic (@RomTogic) reported
@ScotlandNT @bt_uk @andrewrobertso5 Cmon to ****. He was shite. Gilmour was clear MOTM.
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Russ Jones (@WyreVanHire) reported
@Campbell5Peter @bt_uk today is DAY 5 WITHOUT A LANDLINE to my business. I've been told numbers can be lost for upto 28 days in the mysterious @btbusinesscare pool..... meantime we're closing down due to this.
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Jennifer Spragg (@JenniferSpragg) reported
@btsport I’m a sky customer with bt sport package added. I want to buy the Tyson wilder fight. How can I?
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marc (@contactMarc) reported
@btsport 20 mims ln hold then cut me off? Just wana buy the fight? Cant get through my sky box? Can you help or do i need to get an stream from someone?
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Neil Patrick (@neilmojoman) reported
@btsport Total lack of constructive help from BT box office support team in dealing with payment process error for Fury v Wilder. Do you want business?