BT (British Telecom)

BT (British Telecom) Outage Report in Hackney, Greater London, England

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The latest reports from users having issues in Hackney come from postal codes N1 and E8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hackney, Greater London, England 01/02/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hackney, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Croydon, Hammersmith, City of Westminster, Hackney, Dagenham, Southwark, Loughton, Stanmore, Woodford Green, Ilford, Wandsworth, Paddington and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCity of London TV
United KingdomCroydon Internet
United KingdomHammersmith Internet
United KingdomCroydon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • shade306 Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • am_on_the_fence jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • excellenceinLDN Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • sirblackers Richard (@sirblackers) reported from Walthamstow, England

    @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • SJEIsAnAuthor Sabrina J. Elliott (@SJEIsAnAuthor) reported from Tottenham, England

    @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Croydon, England

    I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BlackCountryBob BlackCountryBob 🐺💙 (@BlackCountryBob) reported

    @GroovyLtd @btsport Cancelled my subs as I can’t stomach listening to McManaman, and I told them this when I called to cancel.

  • JoshuaK44640227 Joshua King (@JoshuaK44640227) reported

    @JosephB23251919 @Dave_Hughes @btsport That was never official they were trying to buy he land but we told them to **** off and we r extending the stadium, if we ever get to league 2 and somehow manage to battle for league 1 we'd Mt build a new stadium

  • novinnyno Feedthegoat (@novinnyno) reported

    @bt_uk why do you not provide a customer service / complaints email address.

  • Smudger7404 Smudger (@Smudger7404) reported

    @bt_uk I have noticed that the cable into my home has some minor damage to it. This is from the junction box on our wall join to pole, down into our house exposing the bare wire inside. Who do I speak to for a repair on this please? Thanks!

  • dancarder92 Dan (@dancarder92) reported

    @bt_uk mobile may be the worst network I’ve ever experienced. Poor app/website and an absolutely scandalous charge system for when you run out of data! 100% won’t be using again.

  • Sensorie Sensorie (@Sensorie) reported

    @bt_uk @CultureCityJoe Why would you do this? Cold calling is a practice littered with scammers and predatory behaviour. People’s homes are NOT for unsolicited promotion. I NEVER answer my door unless I’m expecting a visit. Three times in one day? You score top marks for harassment and trust erosion.

  • DanniLongx Danielle ❤️ (@DanniLongx) reported

    @bt_uk been trying to sort an issue out at my business for 2 days since you’ve disconnected the wrong phone line and now we have no broadband! Nobody seems to know what they’re doing or can solve the problem!

  • hammers2468 John Appleby (@hammers2468) reported

    @BTCare hi. I am trying to get through to someone to help with a query on my account. Is there anybody there ?

  • DanaeDenna Danae Denna (@DanaeDenna) reported

    @bt_uk 36 h without service and you're not even paying a compensation when it's your FAULT. You're a JOKE. Worst internet in Europe and most expensive too.

  • cattywild10 marwa (@cattywild10) reported

    @hammers2468 @BTCare Good thing I didn’t wait for the customer support as they were unresponsive for my account to be fixed, I was referred to @Farahs_tools by a friend and they were able to resolve the problem.