BT (British Telecom)

BT (British Telecom) Outage Report in Hackney, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Hackney come from postal codes N1, E8, E2, E9 and N4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hackney, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hackney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hackney, Greater London, England 11/19/2025 07:40

November 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hackney, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Greater London, Abbey Wood, Islington, Hammersmith, Sudbury, Buckhurst Hill, Chingford, Wandsworth, Southwark, Harringay, City of Westminster, Croydon and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney E-mail
United KingdomLondon Total Blackout
United KingdomHackney E-mail
United KingdomGreater London Wi-fi
United KingdomAbbey Wood E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hackney, England

Latest outage, problems and issue reports in Hackney and nearby locations:

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • danielhirschman Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • EdwynUK Louise Brooker (@EdwynUK) reported from Walthamstow, England

    @bt_uk is broadband down in Leyton E10? No service and router not responsive

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • peter33266430 peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • DanfromtheSouth Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • ThomsonKelvin Kelvin Thomson (@ThomsonKelvin) reported from Barnet, England

    @bt_uk Broadband seems to be down in Barnet area. Please advise

  • rob_fisher_efc Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Neill_Peel NeillNeillOrangePeel (@Neill_Peel) reported

    @Tonysmini @bt_uk @BTCare Thanks Tony, the most informative response for months!!!! It's just the mini boxes that have the issue, I've had to CAT5 the main box. (Luckily) I haven't got any neighbours, very rural, which is why the infrastructure gets neglected.

  • Evil_Antbro The Real Evil AntIchrist (@Evil_Antbro) reported

    @btbusinesscare Isnt that ironic Trying to contact a phone company by phone! Nah, we are **** Use Whatsapp instead

  • Giani_afc Giani 🔴⚪ (@Giani_afc) reported

    @SkyHelpTeam This is absolutely ridiculous. If you don't contact me within 4 hours to resolve the broadband issue I've now had for 4 days that you have admitted is your issue although you've repeatedly told me its an issue with my end ill be cancelling my subscription and going to @btsport

  • amandacatling Amanda Catling (@amandacatling) reported

    So still no solution to our internet issues. Thinking you have fixed it but not actually getting us internet is not a solution.....we pay you for a service and it has been truly awful...off for near 6 days now....please can you sort this @bt_uk just not good enough

  • f1nb4r Finbar (@f1nb4r) reported

    @bt_uk No point having Good WiFi signal throughout a property when your broadband speeds are so dire (3Mb/s). Your infrastructure in rural areas is a joke.

  • AngusJess Jess Angus (@AngusJess) reported

    @TalkTalk are terrible! Glad we've changed to @bt_uk

  • en_tee_ef_cee Cobblers (@en_tee_ef_cee) reported

    Don’t bother making a serious complaint to @btbusinesscare. You will just be ignored!

  • mashupweb Hon Lee (@mashupweb) reported

    @BT_UK you did this last time last year with no real reasoning. This is terrible

  • md_ren Michael Renton (@md_ren) reported

    @EE Hey @EE guess what? I still don’t have the @bt_uk broadband you sold me! It’s been a week since my activation date and three weeks since you talked me in to changing! And they aren’t calling me back even though I’ve raised a complaint!

  • FMSTightWadBill Billy (@FMSTightWadBill) reported

    @DebbiexDouglas @bt_uk Comfortably the worst customer service of any company in the UK. Every single time it’s the same nightmare...