BT (British Telecom) Outage Report in Walthamstow, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Walthamstow, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walthamstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Walthamstow, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, City of London, Hackney, Southwark, Islington, Hammersmith, Paddington, Waltham Forest, Dagenham, Harringay, Palmers Green, Ilford, Camden Town and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Walthamstow, England
Latest outage, problems and issue reports in Walthamstow and nearby locations:
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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R4T3D_R7
(@R4T3D_R7) reported
from
Poplar, England
@Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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P 🤍
(@__FairyP) reported
@bt_uk Hi. I did but it said there’s no issues. The thing is the connection drops in and out sporadically. It’ll show on our phone that the WiFi is connected however nothing loads.
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Angus Barnett
(@angus_barnett) reported
@bt_uk @OpenreachHelp We have now been without Broadband for almost 2 weeks. This is completely unacceptable. Get this sorted or advise how we take this further and get someone to take our complaints seriously! Terrible service.
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Josh Hodgetts
(@JoshKHodgetts) reported
from
Carlton on Trent, England
. @bt_uk Just found out that the order we placed for internet installation on the 23rd of October has been delayed until the 3rd of Feb. Not what I wanted to wake up to today given my partner and I work from home and currently have a patchy mobile Hotspot. Another complaint time.
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Mark
(@NorthernJam) reported
Sick to death of @bt_uk poor service, been in the house since Aug bank holiday numerous calls and still not sorted, 1 engineer came and the speed was slower b4 he left than what it was when he came. Another engineer coming now. Absolute joke #joke #poorservice #3rdworldcompany
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GP | Mikey
(@MikeyCarruthers) reported
@bt_uk broadband has cut out all day. What's going on?
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Glyn Wheeler
(@glyny96) reported
@bt_uk Internet keeps dipping and running slowly although the speedtest says otherwise. Can you help?
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sherriff
(@sherr1ff) reported
@bt_uk Never would I go with @bt_uk again swapped from virgin and worse thing I done, everything was poor
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Angus Barnett
(@angus_barnett) reported
@bt_uk Thanks for your response but pushing it back a further week again does not help us. How is this affecting us and not our neighbours if it is such a big external fault? Please advise how we take this further? What is the next step in complaints procedure to get this resolved?
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lilolme
(@lilolme26717607) reported
@bt_uk I really am at my Witts end with your company. Call backs promised, that haven’t happened & still being charged for a mobile contract cancelled 4 years ago. Add to that the poorest internet service in history...appalling way to treat loyal paying customers.
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Benoblade Chronicles™ 🏳️🌈
(@NinBendo) reported
@bt_uk You cheeky bastards, we found the issue ourselves. You downgraded our internet manually. Our internet package now says we only get 5-6mbps, whereas last week it was up to 36mbps. You downgraded us. You can’t do that. CHANGE. IT. BACK. NOW.