BT (British Telecom) Outage Report in Potters Bar, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Potters Bar come from postal codes EN6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Potters Bar, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Potters Bar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Potters Bar, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Islington, Wembley, London, Hackney, Camden Town, Hornsey, Radlett, Bushey, Leyton, Harringay, Ilford, Watford, Finchley, Barking and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Islington |
TV | |
| Wembley |
Internet | |
| London |
Internet | |
| Islington |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Potters Bar, England
Latest outage, problems and issue reports in Potters Bar and nearby locations:
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Colin Cooper
(@ColinJohnCooper) reported
from
Enfield Lock, England
@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
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Hung Lee
(@HungLee) reported
from
London Colney, England
@bt_uk Yes. The line has been down for days. Need broadband for business!
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Steve Atkins
(@StuckUpSteve) reported
from
Enfield Lock, England
@btsport woman commentary doesn’t work , please stop it it’s Shit
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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adam kinsley
(@adamkinsley) reported
from
Harrow Weald, England
@jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
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Grace Graham MSc
(@Grace_KIS) reported
from
Hackney, England
Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Grant Coll
(@coll_wild) reported
Utterly spineless from @btsport ! showing complete lack of support for their employees...if they tell the rangers they're not showing their games, and no money shall go their way, they'd soon change their stance on allowing their thug support to dictate who works there
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Karyn
(@titiangirl68) reported
@bt_uk why is is only new customers get the Black Friday sim only deals? Even though it asks if you have a broadband/BT Halo. As an existing customer they don't show when I go through the upgrade process?
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Vicky Grut
(@VickyGrut) reported
@BT_UK No broadband since yesterday. 2 online classes disrupted. Neighbours also have no service. An engineer attended yesterday & couldn’t fix. Another is due today. If they ALSO fail, can BT provide a 4g home hub or a dongle till service restored? I cannot work without wifi.
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Siobhan #wewontakeloans
(@Shagan_Gooner) reported
@bt_uk Oh Emmett! My phoneline is fixed but now my wifi keeps dropping in and out! You fixed one problem and now we have another!!!
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Menu Habib
(@habib_menu) reported
@ManUnitedZone_ @btsport To much talk u are not never carik talk talk u have to much talk
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john martin
(@anfield1564) reported
@BBCSport @bbctms Time to cancel the BBC, as for the Ashes well ill either give it a miss following Silverwoods embarrassing and pathetic squad selection, or maybe watch BTsport , but as they are woke like the BBC, ill give the ashes a miss. Innocent until proven guilty come to mind BBC ???
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Gazpacho_Soup
(@soup_gazpacho) reported
@bt_uk My Internet has been disconnecting constantly every 20 minutes, for the last week. My router goes orange and purple lights then it comes back after a few minutes but everything needs to sign back in. I run a business from home and its making it nearly impossible. HELP
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Heather Hartosexual
(@hethlouise) reported
@bt_uk why can I never access your live chat? I need to speak to someone about my internet but it’s impossible?
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Mr Mapaya
(@cookscombs) reported
@bt_uk As I explained and showed you in the picture, that option isn’t working. It won’t allow me to do that. Do you have a complaint email address?
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Martin Routledge
(@MartinRoutledg1) reported
@bt_uk Hi. Two months trying to sort out phone crisis for older relatives in difficult situation. Nearly there. Just need the call back from Order Management Team in Stoke on Trent requested Monday morning. Can you help please?