BT (British Telecom)

BT (British Telecom) Outage Report in Potters Bar, Hertfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Potters Bar, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Potters Bar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Potters Bar, Hertfordshire, England 12/04/2025 11:15

December 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Potters Bar, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Hackney, Hemel Hempstead, Camden Town, Harringay, Hampstead, Enfield Town, Wembley, Woodford Green, Ruislip, Islington, Stanmore, Greenford and Buckhurst Hill.

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City Problem Type Report Time
United KingdomHarrow Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBarnet Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Potters Bar, England

Latest outage, problems and issue reports in Potters Bar and nearby locations:

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • AnneDeAth Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England

    @bt_uk Sorry, doesn't work. Text fails to send.

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • BobFootprints FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • seankerrigan Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • firewomon laura (@firewomon) reported

    Our broadband has been down since Sunday night’s storms. BT texted me today to say it was fixed. It’s not. I contacted them and they wouldn’t send out an engineer until I confirmed I would pay £85 ‘if the damage has been caused by a pet or building work.’ Slow handclap, @bt_uk

  • daviesjanet6 jan davies (@daviesjanet6) reported

    @DavidTYork @bt_uk Sorry poorly worded,try Sky never had a problem with them.

  • Hildasmuriel Hilda Smuriel (@Hildasmuriel) reported

    @bt_uk is chat not working online? In both the app and on the website, it says 'chat now' but it is not a link and doesn't take you anywhere.

  • RobinHood2022 Robin (@RobinHood2022) reported

    @bt_uk anyone seeking a new broadband provider AVOID #BT AT ALL COSTS!!!! They have zero customer service, inflated prices and treat people like s**t. Go anywhere but BT to save yourselves time and costs #shitservice #avoidBT @itvMLshow

  • MAND1705 Maria Anderson (@MAND1705) reported

    @bt_uk is there a known problem with talk21/btinternet email? I’ve had no email since 6am this morning. I called support, no obvious issues at my side. Is there a known issue with email today?

  • TappyGallup Evie Gallup (@TappyGallup) reported

    @bt_uk sent a tweet yesterday regarding our lack of wifi since last Thursday. Received a dm from customer services promptly, obviously trying to save face. Was told I would receive a call from 12-2 today for an update. No call and nobody is replying to my dm’s. Appalling.

  • AssamiteKd Atheist Dad🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AssamiteKd) reported

    @bt_uk It appears that the issue is using a VPN. I was able to use my VPN without any issues up till yesterday now anything to do with a BT Web site or email won't work. Any reason why.

  • KippaxRyan180 🐝 ℝ𝕪𝕒𝕟 𝕀𝕟𝕘𝕝𝕚𝕤 🐝 (@KippaxRyan180) reported

    I’ve just received an email saying my services for mobile are being cancelled however I haven’t requested this. Can you help @bt_uk @BTCare

  • BrewstersBrew Brewsters Brewery (@BrewstersBrew) reported

    @btbusinesscare Moved to Cloud Voice Express last Tuesday, line still not working. Was promised it would be activated 48hr ago. Still not working

  • ehomonster Jayme Carne (@ehomonster) reported

    @bt_uk @NadineDorries Not so Bloody Terrible after all.