BT (British Telecom) outages and service status in Hertfordshire, England

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Luton, Radlett, Welwyn Garden City, Hoddesdon, Stevenage, Dunstable, St Albans, Hemel Hempstead, Hitchin, Harpenden, Ware, and Letchworth Garden City.

City	Problem Type	Report Time
Luton	Wi-fi	2 days ago
Luton	Internet	2 days ago
Luton	E-mail	2 days ago
Luton	Internet	5 days ago
Luton	Wi-fi	5 days ago
Luton	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

• 
  Paul Lagan (@CFCJourno) reported 32 seconds ago from London Colney, England

  @btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?

• 
  Martin Watson (@killawat) reported 36 seconds ago from Luton, England

  Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30

• 
  Robert Beahan 😷 (@bobster76) reported 1 minute ago from Hertfordshire, England

  @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

• 
  Felix Compas (@Edgwarebee) reported 5 minutes ago from Bricket Wood, England

  @bt_uk have ongoing complaint about being missold different contract and persistent slower than guaranteed speeds. Was promised call yesterday from manager to resolve but still waiting #worstcustomerservice

• 
  Gurs Sehmi (@GursSehmi) reported 6 minutes ago from Hertfordshire, England

  I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!

• 
  ViBe Fitness (@VibeFitnessWare) reported 9 minutes ago from Ware, England

  @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

• 
  Tracy White (@tracifer1978) reported 36 minutes ago from Luton, England

  @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

• 
  Richard Moore (@SwazzyGamer) reported 37 minutes ago from London Colney, England

  @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

• 
  Ria Hall (@memyself_n_boo) reported 39 minutes ago from Enfield Lock, England

  Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

• 
  jackdiakou (@jackdiakou) reported 39 minutes ago from Enfield Lock, England

  @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

• 
  lesley (@ycruiselesley) reported 39 minutes ago from London Colney, England

  @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

• 
  Kyle Douglas Riley (@KyleRiley23) reported 45 minutes ago from Harpenden, England

  @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

• 
  Christopher Smart (@Smartcasual86) reported 46 minutes ago from Welwyn Garden City, England

  @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

• 
  Sarah Brigden (@tetleyteabird) reported 47 minutes ago from Hitchin, England

  @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

• 
  DB (@wakefield1967) reported 47 minutes ago from Stondon, England

  @mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down

• 
  Martin Spooner (@spoonrmicroblog) reported 51 minutes ago from Luton, England

  @bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.

• 
  KB🇬🇧🇮🇪 (@vodkachamp) reported 55 minutes ago from Hemel Hempstead, England

  @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

• 
  Emma Stone Sports Therapist🦸🏼‍♀️ (@EmmaStonePT) reported 56 minutes ago from Enfield Lock, England

  @dannzy1 @bt_uk very slow all week 👎🏻

• 
  Agent Chadd (@A_Gent_Chadd) reported 56 minutes ago from Hemel Hempstead, England

  Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

• 
  lesley (@ycruiselesley) reported 57 minutes ago from London Colney, England

  @bt_uk is there a signal problem in westminster No channels working for last hour

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pete replica (@petereplica) reported 5 minutes ago

  @bt_uk Cut off my phone and net 1 week ago, instead of an upgrade. Got net back this week. Now I don't have a phone no. I can get no response from BT now. Customer of 50 years. Treated like filth. B'band speed 1/2 what is promised. Really appalling treatment.

• 
  Aaron Law (@AaronLaw92) reported 6 minutes ago

  @bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated

• 
  Niraj Shukla (@nshukla86) reported 7 minutes ago

  @btbusinesscare Hey BT, Not sure how to reach out. I am unable to access my account on BT app. It authenticates well, means no issues with id/ password etc. But some how apps don't work. Have reinstalled the app but still the same error. My web login is working though! Pls help.

• 
  Pierssy 💙 (@Pierssy) reported 7 minutes ago

  @bt_uk unbelievably terrible customer services, the people I have eventually spoken to have been good, but the automated system is crap as is the 'my BT' when you have a problem. Engineer appointment show 2 different days on different pages, so frustrating!

• 
  LisaF1 🏁 (@lisa7514) reported 10 minutes ago

  @DeborahBlythe @bt_uk BT are useless!! Had an engineer booked in today to sort out our tv and WiFi , he turned up at the front door said I haven’t got a tool for that as mines broken and walked off .. 😡😡😡

• 
  Peter Nunn (@PeterNunn3) reported 11 minutes ago

  The heavy rains over the past week have knocked out out internet, so for the first time in years I can’t watch Le Mans… Boo Hope you can fix it ASAP @WeAreOpenreach @bt_uk 😒

• 
  Claire Rendall (@clairerendall1) reported 11 minutes ago

  @bt_uk I spent 54 minutes on hold trying to get through to you today on behalf of my elderly parents. Unacceptable #fail

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 12 minutes ago

  If you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text don’t even have the manners to call you.

• 
  Tom Tolkien (@tomtolkien) reported 18 minutes ago

  @bt_uk how do I cancel my BT account?

• 
  Vince (@vinc3h4ll) reported 25 minutes ago

  @bt_uk don’t want you to close account! can’t login to web as your procedures require a billing account number and I haven’t had but account for some years