BT (British Telecom) Outage Report in Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Dunstable, Waltham Abbey, Hitchin, Stevenage, Welwyn, Letchworth Garden City and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Luton |
Total Blackout | |
| Luton |
Total Blackout | |
| Dunstable |
Internet | |
| Waltham Abbey |
Phone | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
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Steve Atkins
(@StuckUpSteve) reported
from
Enfield Lock, England
@btsport woman commentary doesn’t work , please stop it it’s Shit
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Colin Cooper
(@ColinJohnCooper) reported
from
Enfield Lock, England
@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Briggs FRAS
(@darkmatter111) reported
I'm with BT and mine has been put back yet again, was due today no updates at all from @bt_uk nor @OpenreachHelp an absolute joke and poor discourteous service, very unhappy with them and will never recommend BT & BT Openreach to anyone. #poorservice #terrible
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JillThomasFutureLife
(@jillfuturelife) reported
@bt_uk Just knew problem Robbie. No link!
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Atomic_chops
(@Atomic_Chops) reported
@bt_uk your call center Quality staff need to sort their stuff out because the state of these calls to customer service and sales is unreal thank god I'm not a customer I'll just stay where I am because who could be dealing with BT staff brutal I say how is quality missing it
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Douglas
(@EddieRO24683415) reported
@bt_uk Tried to get help for a very elderly lady who's line is down and does not have a mobile or any family, was told unless I had permission to put my name on the account nothing could be done this is someone I do not even know transcript of conversation available
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Ben Beckford
(@bbeckford) reported
@bt_uk Do you have plans to support the Pixel watch on BT Mobile? I'm not sure if it's eSIM related but would be great to get some news on that
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Ben Beckford
(@bbeckford) reported
@bt_uk Ok and does BT mobile have any plans to support eSIM?
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TvT
(@Trevor_Tau1) reported
@bt_uk I don't want to be compensated for loss of earnings, but you need to appease me as a customer, at least cancelling my bill for the month or something along those lines. Fault ref # is VOL013-718284185548.
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Emma Monckton
(@elm1968) reported
@btsport how hard is it to get someone to answer a question!! On hold once for 18 mins. Now 11 mins. Plus a detailed ‘chat’ with nothing solved. I WANT TO CANCEL. SHALL I JUST STOP DD!!! You’ll soon contact me when you want my money!!
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Jack Fowler
(@_JackFowler_) reported
Everyone have a great Monday apart from @bt_uk How can your service be so bad? You cancelled my Broadband BT order without telling me && then didn’t turn up on the new installation date.
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ASqircleisashape
(@sqircleisashape) reported
@bt_uk My broadband has gone down 3 times in the past 24 hours... any ideas why?