BT (British Telecom) Outage Report in Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Radlett, St Albans, Hitchin, Stevenage, Harpenden, Welwyn, Hemel Hempstead, Welwyn Garden City, Colney Heath, Hatfield and Ware.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Wi-fi | |
| Radlett |
Internet | |
| Radlett |
Internet | |
| St Albans |
Wi-fi | |
| Hitchin |
Internet | |
| Luton |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk Checked says all ok but signal breaking up all the time impossible to watch
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Anna Goodman
(@AnnaGoodman1) reported
from
London Colney, England
@btbusinesscare Never again
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Richard Moore
(@SwazzyGamer) reported
from
London Colney, England
@bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks
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Hayls Teeney
(@HaylsTeeney) reported
from
Enfield Lock, England
@bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk is there a signal problem in westminster No channels working for last hour
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Ian Mackintosh
(@IanMackintosh04) reported
from
Potters Bar, England
Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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FootprintsFoundation
(@BobFootprints) reported
from
London Colney, England
@btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Pablo Sands
(@pablosandajan) reported
from
Enfield Lock, England
@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian
(@APMSaint) reported
@SkySportsPL Not everybody elses fault you insist on thinking Souness talks in any impartiality or indeed sense, that you keep giving him a platform to dribble out his often hypocritical crap!! Time you should look presenting a non arrogant / lazy shows!! Why many are going to #BTSport now
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TorqueF1
(@TorqueTorqueF1) reported
@bt_uk Mobile team too busy, no one available. Says don't call unless absolutely necessary. Poor service.
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RichieUK #FreeBritney
(@RichieUK_TTV) reported
@BTCare Not a good start to being a customer - the switch over happened before the equipment came - the BT TV Pro box doesn’t support my 4K TV (colours washed out, but fine on Virgin and Sky) - lots of pop ups saying there’s a problem with my broadband connection too
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OST | Alex
(@OST_R6) reported
@tizstu @bt_uk Never the speed guarantee because they only guarantee me a whopping 1.5MB/s, which I just about hit (not always). But I have had compensation multiple times for service dropouts.
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Emma Sawyer
(@emmasawyer) reported
@btbusinesscare I need someone from your complaints team to call me ASAP. Having issues with my business account, have spent HOURS on the phone and live chat on several occasions this last week. Have been hung up on, passed from one department to another..
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Stu Ballam
(@tizstu) reported
@bt_uk So what your saying is… it’s more beneficial for you to string these issues along so we don’t have to compensate you…
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Stu Ballam
(@tizstu) reported
@bt_uk your now not just letting me down but now the kids. @OfficialBlueyTV I’m sorry but we will never know if Bluey reaches her mum at the Beach! 😞
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Lisa Lou
(@LisaWalton242) reported
@bt_uk great service once again this time to fix Mums phone thank you
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Jeremy Hume
(@jeremy_hume) reported
@salwatsonx @bt_uk No matter how hard you lock down cases will inevitably rise when restrictions are lifted. This is what happened in France where strict lockdowns were in place for months. Boris Johnson's ineffective restrictions will destroy our economy and will not eradicate the virus.
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Stu Ballam
(@tizstu) reported
@OST_R6 @bt_uk Unfortunately I can’t get Virgin Media in my area to bypass Openreach altogether. When things like SpaceX starlink comes down in price Openreach will be so far behind they will wish they actually rolled out fibre.