BT (British Telecom) Outage Report in Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (16%)
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Phone (10%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Radlett, Luton, St Albans, Welwyn Garden City, Hemel Hempstead, Harpenden, Hitchin, Welwyn, Dunstable, Stevenage, Hatfield, Buntingford, Waltham Abbey and Wheathampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Radlett |
Wi-fi | |
| Luton |
Phone | |
| Radlett |
Internet | |
| Luton |
Internet | |
| Luton |
Wi-fi | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...
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Simon Kaye
(@sikaye_oxf) reported
from
London Colney, England
@bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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Steve Atkins
(@StuckUpSteve) reported
from
Enfield Lock, England
@btsport woman commentary doesn’t work , please stop it it’s Shit
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
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Sarah Brigden
(@tetleyteabird) reported
from
Hitchin, England
@bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!
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Hung Lee
(@HungLee) reported
from
London Colney, England
@bt_uk Yes. The line has been down for days. Need broadband for business!
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Colin Cooper
(@ColinJohnCooper) reported
from
Enfield Lock, England
@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paula Moore
(@12pmoore) reported
@bt_uk asking for a friend - she has been without broadband for a number of days, self employed and customer service were no help. Please advise what she needs to do ASAP
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AJ Taylor
(@_aj_15_) reported
@bt_uk no connection to internet for 12 hours now. Broadband light on router just keep flashing. Can you help?
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HolisterJames
(@Worldcu55617750) reported
@bt_uk 2 BT engineers came and said there is no internal problem. But the cabinet where fiber is connected is faulty. There are 5 ports of which only one is functional to which I am connected. The max speed this can deliver is 44mb. The setting is 80/20. This is a hidden scam by Bt.
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Andy Hart
(@fandangogroover) reported
@bt_uk my broadband has been dropping out 3 or 4 times a day for the past week. Everytime it happens your system says no problems in area. How do I get dome assistance with this?
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Robin Blacklock
(@FitbaMadDad) reported
@BTCare You’ve written to me to remind me to return hardware, but you’ve never sent the ‘returns bag’. There’s nothing on your website & I’m getting nowhere on the phone. Can you please help?
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Christopher May - just.... make... it... STOP!
(@chrismayLU) reported
If you're waiting for @bt_uk to provide your 'world-class' #broadband I have some bad news for you; yesterday Sunday Times reported @Ofcom have struck a deal with BT not to enforce price constraints on broadband servces for the next 11 years! So, you'll be paying thorugh the nose
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TheHippyHippo | Ｐｈｏｔｏ
(@HippyHippoPhoto) reported
@shezallo2012 @SkyHelpTeam @BTCare Only been a customer for 15 hours and unfortunately already seen the same issue. Everything else stays connected (incl. previous Freesat and Apple TV boxes). Watching Sky response to this with interest...
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Charisse Kenion
(@CharisseKenion) reported
@btbusinesscare hi I need to make an urgent complaint based on BT charging me £350 for work that had NO charge back in August. Absolutely disgusted and I want to speak to someone in your UK HQ about it. I’m a small business who has struggled this year, for obvious reasons
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Jack Duncan🔻🏳️🌈
(@JackDunc1) reported
I hope them and everyone at @btsport understands the nature of the 'family values' trope. If not, may I suggest you stop pretending to support the #RainbowLaces campaign?
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laura
(@laurasgc) reported
@bt_uk Hi, trying to set up new account. chrome and IE don’t work..I get the message Service is unavailable