BT (British Telecom) outages and service status in Hertfordshire, England

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Luton, Welwyn Garden City, Hitchin, Potters Bar, Stevenage, St Albans, Dunstable, Arlesey, Hemel Hempstead, Hertford, Broxbourne, and Letchworth Garden City.

City	Problem Type	Report Time
Luton	Internet	10 hours ago
Welwyn Garden City	Internet	17 hours ago
Welwyn Garden City	Internet	18 hours ago
Hitchin	E-mail	2 days ago
Welwyn Garden City	Internet	5 days ago
Luton	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

• 
  keithfreshwater💙 (@keithfreshwater) reported 6 minutes ago from Flitwick, England

  @btsport can we have the microphones turned up pitch side please. After 2y of no crowds you turn them down #NapoliVenezia

• 
  Hung Lee (@HungLee) reported 7 minutes ago from London Colney, England

  @bt_uk Yes. The line has been down for days. Need broadband for business!

• 
  Alistair Burns (@gashead) reported 7 minutes ago from St Albans, England

  Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

• 
  KB🇬🇧🇮🇪 (@vodkachamp) reported 12 minutes ago from Hemel Hempstead, England

  How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

• 
  Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported 13 minutes ago from London Colney, England

  I thought listening to Andy Walker on @skysports was bad but OMG @btsport Mcmanaman 🙄 mute on I think

• 
  RayWilliamAllsop #RaRa (@rayallsop1983) reported 15 minutes ago from Enfield Lock, England

  @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

• 
  Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported 18 minutes ago from Stevenage District, England

  @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

• 
  S & S Timms Antiques (@Timmsantiques) reported 26 minutes ago from Flitwick, England

  @btbusinesscare you are to blame for this as well! And over 90 minutes on the phone to your customer service and order management team feeling like I am banging my head against a brick wall hasn’t helped either!

• 
  Jim (@MunkeyJim) reported 30 minutes ago from Broxbourne District, England

  Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball

• 
  Paul Lagan (@CFCJourno) reported 32 minutes ago from London Colney, England

  @btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?

• 
  Theo Theodorou 💙 (@theotheodorou) reported 35 minutes ago from Enfield Lock, England

  @btsport the sound on channel 423 is broken. Please fix before kick off!!

• 
  Martin Spooner (@spoonrmicroblog) reported 45 minutes ago from Luton, England

  @bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?

• 
  Philip Krajewski (@phil_k92) reported 46 minutes ago from Nash Mills, England

  @bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!

• 
  Ria Hall (@memyself_n_boo) reported 47 minutes ago from Enfield Lock, England

  Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer

• 
  Colin Cooper (@ColinJohnCooper) reported 48 minutes ago from Enfield Lock, England

  @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

• 
  Bond Media™ (@bondmedia) reported 48 minutes ago from Enfield Lock, England

  @clairyfairy86 @virginmedia @btsport Same issue here!!

• 
  Katieee120 (@katieee120) reported 49 minutes ago from Baldock, England

  @StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.

• 
  Chris Roy (@chrisroy89) reported 54 minutes ago from Broxbourne District, England

  I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

• 
  Felix Compas (@Edgwarebee) reported 1 hour ago from Bricket Wood, England

  @bt_uk have ongoing complaint about being missold different contract and persistent slower than guaranteed speeds. Was promised call yesterday from manager to resolve but still waiting #worstcustomerservice

• 
  Martin Watson (@killawat) reported 1 hour ago from Luton, England

  Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ralph Hardwick (@HardwickRalph) reported 5 minutes ago

  @bt_uk @BTCare Seems like getting full fibre and a new deal/contract is a bit too difficult to manage correctly. Turning off access many days before the new service is possible.

• 
  AM (@itsmeitsmeandy) reported 7 minutes ago

  @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

• 
  Francesca Plimmer (@FranPlimmer) reported 11 minutes ago

  @btbusinesscare please push for @WeAreOpenreach to fix the lines. There are only 4 houses down. They are saying 15. The telegraph pole is ***** and intact. It just requires a fibre engineer. I believe we have been lied to on several occasions. This is having a detrimental impact.

• 
  Aymi Duignan (@AymsDesigns) reported 13 minutes ago

  @btbusinesscare I can’t get through to you on any numbers to cancel. If I try contact to buy something I get through easily but then NO help when I want to cancel

• 
  Sharon Hammond (@sharonhrealceo1) reported 15 minutes ago

  BT Business strikes again. Totally unable to provide the service they promised or bill correctly. 2 years of hell at their hands. @btbusinesscare you really don’t. Broken promise after, broken promise.

• 
  brody parker (@brodypa41649165) reported 18 minutes ago

  @bt_uk @BTCare tiniest bit of snow and now internet is down, absolute scammers, scam half the country with your £40 for 50mb packages absolutely terrible company youfibre will put u out of business in a few years

• 
  Rachel (@rachelleese84) reported 20 minutes ago

  @bt_uk Thanks. Honestly, my husband has called at least 10 times. We’ve had multiple openreach visits. Each claiming to have fixed it but haven’t. Latest is tomorrow but I have zero confidence it will fix the issue.

• 
  Bee@Tricy (@BeeTricy1) reported 23 minutes ago

  @bt_uk BT customer here! Issues with the new 900 Fast Broadband! Phoned today,Customer Assistant said it will phone me back but NO chance to get in touch!

• 
  Dwain Driver (@TrainDriver1982) reported 26 minutes ago

  @bt_uk Can’t believe this. Obvious misdiagnosed as both neighbours and ours routers going down. Now I’ve had an email to say my router is being delivered…. to next door.

• 
  🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported 26 minutes ago

  @bt_uk @BTCare ever since you have started all this work you have been carrying out in my local area pa2 for months now WiFi signal is rubbish and it buffers a lot more if it's not broken don't touch it so does this mean money back for This was fine b4 this