BT (British Telecom)

BT (British Telecom) Outage Report in Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hertfordshire, England 03/14/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (14%)

    E-mail (14%)

  4. Phone (8%)

    Phone (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Radlett, Luton, Hitchin, East Hyde, Harpenden, Letchworth Garden City, Dunstable, Hemel Hempstead, Potters Bar, Waltham Cross, Welwyn Garden City, Buntingford, Waltham Abbey, St Albans and Hatfield.

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City Problem Type Report Time
United KingdomRadlett Internet
United KingdomLuton Internet
United KingdomLuton E-mail
United KingdomHitchin Phone
United KingdomLuton Internet
United KingdomRadlett Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • BobFootprints FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • IanMackintosh04 Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, England

    Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.

  • tracifer1978 Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • AnnaGoodman1 Anna Goodman (@AnnaGoodman1) reported from London Colney, England

    @btbusinesscare Never again

  • pablosandajan Pablo Sands (@pablosandajan) reported from Enfield Lock, England

    @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • was3210 Dr. Wasim Ahmed (@was3210) reported

    @bt_uk hello, just bought £20 bt WiFi hotspot, payment has gone through and money takem, but received no email confirmation and can't login?

  • angeljudi Angie C ⚓🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@angeljudi) reported

    @bt_uk Please can you provide information regards the hour UPS since it's the only option available. #ruralliving @CAupdates @CACampaigns for info on latest effects on poor coverage in rural areas

  • saorjim72 James R 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@saorjim72) reported

    @bt_uk It's not for me, I'm a support worker and one of my service users cannot afford the bill any longer, but they no longer have the capacity to go online etc to cancel

  • SaheliHub Saheli Hub Bham (@SaheliHub) reported

    3/ @bt_uk we have received many calls on our mobiles and have spent hours on our mobiles trying to get this resolved. We have complaints on our #whatsappgroups from many of the isolated women trying to call us. Our complaint number is. IMP-108292901.

  • SaheliHub Saheli Hub Bham (@SaheliHub) reported

    Hey @bt_uk we have been without a phone line for over 2 weeks. Our line was cut off because you mistakenly thought we hadn't paid our bill(We had been and have sent in proof) 1/ Our complaint number is. IMP-108292901

  • JanTrocki Jan Trocki (@JanTrocki) reported

    @bt_uk @PolishEmbassyUK Common @bt_uk . Are you going to make accusations like this and then run away? This is grounds to cancel my services with you whatever your agreement says.

  • BoxyUK Nick Lawrence Downs (@BoxyUK) reported

    @bt_uk Thats the issue Laura they weren't available last week when the drop happened, very strange and the gentleman on the live chat didn't have a clue why that would be. Can someone check my account to see if there is an issue?

  • mdmarcou mdm (@mdmarcou) reported

    @bt_uk I'm a bt customer

  • DamienMcAlinden Damienmc (@DamienMcAlinden) reported

    @bt_uk What details will be needed? Im a BT customer?

  • thekingdabura Jason jellie (@thekingdabura) reported

    @gemoore83 @C4Paralympics @btsport the problem is it doesnt necessarily seem to be always a broadcasters fault as is the case with boccia. its the fault of the higher ups, whether it be a broadcasting company that governs that broadcasting company that shows events or the fault of sporting committees