BT (British Telecom) outages and service status in Hertfordshire, England

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Hitchin, Welwyn Garden City, Luton, Potters Bar, Stevenage, St Albans, Dunstable, Arlesey, Hemel Hempstead, Hertford, Broxbourne, and Letchworth Garden City.

City	Problem Type	Report Time
Hitchin	E-mail	10 hours ago
Welwyn Garden City	Internet	3 days ago
Luton	Internet	4 days ago
Potters Bar	Phone	5 days ago
Stevenage	Internet	5 days ago
Luton	Phone	7 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

• 
  keithfreshwater💙 (@keithfreshwater) reported 33 seconds ago from Flitwick, England

  @btsport can we have the microphones turned up pitch side please. After 2y of no crowds you turn them down #NapoliVenezia

• 
  Richard Borrett (@rsborrett) reported 9 minutes ago from Hitchin, England

  @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

• 
  Martin Watson (@killawat) reported 10 minutes ago from Luton, England

  Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30

• 
  Agent Chadd (@A_Gent_Chadd) reported 12 minutes ago from Hemel Hempstead, England

  Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

• 
  Bond Media™ (@bondmedia) reported 12 minutes ago from Enfield Lock, England

  @clairyfairy86 @virginmedia @btsport Same issue here!!

• 
  Ian Mackintosh (@IanMackintosh04) reported 22 minutes ago from Potters Bar, England

  Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.

• 
  Steve Atkins (@StuckUpSteve) reported 29 minutes ago from Enfield Lock, England

  @btsport woman commentary doesn’t work , please stop it it’s Shit

• 
  Matt Di'angelo (@matt_diangelo) reported 32 minutes ago from Enfield Lock, England

  I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

• 
  Alistair Burns (@gashead) reported 37 minutes ago from St Albans, England

  Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

• 
  Therion Ware #FBPPR #FBPE #Truss: series imbecile. (@TherionWare) reported 38 minutes ago from Stevenage District, England

  @bt_uk My current bill for £55.99 does not appear to take account of the 27 days my broadband/digital voice service was out for. What happened to the alleged "automatic compensation"?

• 
  Marian Weadick (@MarianEWeadick) reported 41 minutes ago from Enfield Lock, England

  @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

• 
  Felix Compas (@Edgwarebee) reported 45 minutes ago from Bricket Wood, England

  @bt_uk have ongoing complaint about being missold different contract and persistent slower than guaranteed speeds. Was promised call yesterday from manager to resolve but still waiting #worstcustomerservice

• 
  Hayls Teeney (@HaylsTeeney) reported 46 minutes ago from Enfield Lock, England

  @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

• 
  david marney (@shaydavefall) reported 47 minutes ago from Caddington, England

  ‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.

• 
  Robert Beahan 😷 (@bobster76) reported 48 minutes ago from Hertfordshire, England

  @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

• 
  Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported 48 minutes ago from London Colney, England

  I thought listening to Andy Walker on @skysports was bad but OMG @btsport Mcmanaman 🙄 mute on I think

• 
  Sarah Brigden (@tetleyteabird) reported 49 minutes ago from Hitchin, England

  @bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!

• 
  WatchCentre (@watchcentre) reported 51 minutes ago from London Colney, England

  @btbusinesscare @btbusinesscare Your fault number 10763322 / complaint number: IMP-104593642. No telephone / broadband since Saturday evening (almost 70 hours now), your service sucks. Hope this message reaches your CEO Mr Gerry McQuade. You charge £1500/month for fibre optic broadband, its scam

• 
  Steve (@Britinfloridaus) reported 57 minutes ago from Cuffley, England

  @bt_uk I would but the number was withheld. I am not a bt customer either.

• 
  Simon Kaye (@sikaye_oxf) reported 58 minutes ago from London Colney, England

  @bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dwain Driver (@TrainDriver1982) reported 7 minutes ago

  @bt_uk no broadband. Phone just direct to visual service which doesn’t work. Broadband test fails. NEED TO WORK

• 
  moz💤 (@tinnie31) reported 12 minutes ago

  @bt_uk I’ve had numerous engineers out now but the issue is with the corroded line

• 
  Zahid K (@zahidk) reported 13 minutes ago

  @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

• 
  Richard (@iceman500000) reported 15 minutes ago

  @btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home

• 
  Lesley Rubenstein-Pessok (@QuoSpera) reported 21 minutes ago

  @Somerset01 @BTGroup @bt_uk These structures should have something on them to determine ownership and wouldn’t it be great if there was some form of contact info to report vandalism or any damage easily, say, a QR code.

• 
  Quinny (@Quinny306) reported 22 minutes ago

  @btbusinesscare now coming into the 3rd day with no business line internet access. No updates provided. Not great customer service at all - disappointing.

• 
  Zahid K (@zahidk) reported 23 minutes ago

  @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

• 
  Francesca Plimmer (@FranPlimmer) reported 24 minutes ago

  @btbusinesscare please push for @WeAreOpenreach to fix the lines. There are only 4 houses down. They are saying 15. The telegraph pole is ***** and intact. It just requires a fibre engineer. I believe we have been lied to on several occasions. This is having a detrimental impact.

• 
  Stephen Marsland (@StephenMar68207) reported 27 minutes ago

  @bt_uk since my full fibre was installed my connection has been rubbish,you checker on the website found an issue your end but then I just get trapped in a ongoing loop of uselessness from your 'help bot'(which I can't actually type a reply to)how do I actually resort this issue?

• 
  D&M Leigh and Son (@DMLeighandSon) reported 27 minutes ago

  @btbusinesscare It’s ok ,no problem,I’ve managed to sort it .Can get into account now on iPad .Thanks for your help