BT (British Telecom) Outage Report in Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Welwyn, Luton, Hemel Hempstead, Radlett, St Albans, Waltham Abbey, Hatfield, Dunstable, Stevenage, Harpenden, Waltham Cross, Hitchin and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Buntingford |
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| Welwyn |
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| Luton |
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| Hemel Hempstead |
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| Hemel Hempstead |
Internet | |
| Radlett |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Steve
(@Britinfloridaus) reported
from
Cuffley, England
@bt_uk I would but the number was withheld. I am not a bt customer either.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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FootprintsFoundation
(@BobFootprints) reported
from
London Colney, England
@btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk Checked says all ok but signal breaking up all the time impossible to watch
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Matt Di'angelo
(@matt_diangelo) reported
from
Enfield Lock, England
I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??
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Hayls Teeney
(@HaylsTeeney) reported
from
Enfield Lock, England
@bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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RayWilliamAllsop #RaRa
(@rayallsop1983) reported
from
Enfield Lock, England
@bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
@btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk is there a signal problem in westminster No channels working for last hour
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Theo Theodorou 💙
(@theotheodorou) reported
from
Enfield Lock, England
@btsport the sound on channel 423 is broken. Please fix before kick off!!
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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Richard Moore
(@SwazzyGamer) reported
from
London Colney, England
@bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks
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Duncan Young 🐝
(@duncanyoung68) reported
from
London Colney, England
Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Joe & Donna
(@DJLiving_) reported
Very disappointed with @virginmedia We picked broadband & tv with plenty of channels and btsport. After some installation issues we got it all sorted but NOT THE DEAL WE REQUESTED. A number of WhatsApp messages and have gotten no where #annoyed #disgustingcustomerservice
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Gordon Smith
(@GordonS78) reported
@bt_uk reported a broadband issue yesterday morning which is affecting a number of streets around me. Got a text confirming an engineer was booked to attend next Tuesday. When I log in to MyBT, no issues are shown. How can I confirm the engineer has not been cancelled?
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🌟STARJAMMER🌟 Lord Of The Gap
(@OtterMcK) reported
@bt_uk I switched email providers after the unilateral discontinuation because I can't trust a service that I can't rely on. Thanks.
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Sam Howson
(@samhowson) reported
Atrocious customer service from @bt_uk - not had internet for a *month*! The provided @EE 4G box has now decided to no longer work either. @openreachhelp still nowhere to be seen...
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Jimmy Luke
(@Joshjoshmma) reported
@arielhelwani I never bought a single ppv. BTsport
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Stephen M
(@WhyNotThis) reported
@bt_uk hi there. The broadband speed test on the ios myBT app never works. Any advice?
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Marching on together
(@Afurrowedbrow) reported
@bt_uk Was bad for two days now back to normal. Would like to know when they will upgrade the aluminium cables in our street restricts to 40mbs
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🌟STARJAMMER🌟 Lord Of The Gap
(@OtterMcK) reported
@bt_uk It also means there's some services, like the one in question here, where because of my learning difficulties I forgot to update the email address... and since you discontinued the service, I have no way to access them any more. This is a 9 year old game account that I've lost.
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St Pauls Fire
(@C099i) reported
@bt_uk Wife’s got login details and she’s away, is there anything you can do?
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Rob Allen
(@Rob_Allen96) reported
@bt_uk been with use for about 5 month now how do get rid of your services, genuinely the worst I’ve ever had WIFI don’t work yet you expect me to pay for it, tv lags yet you expect me to pay for it, then you cancel my direct debit and have the cheek to charge me £10 no thanks.