BT (British Telecom) Outage Report in Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Radlett, Luton, Waltham Cross, Dunstable, Hitchin, Waltham Abbey, Stevenage, Welwyn, Hemel Hempstead, Welwyn Garden City, Potters Bar, Letchworth Garden City, St Albans, Harpenden and Hatfield.
| City | Problem Type | Report Time |
|---|---|---|
 Radlett |
Internet | |
| Luton |
Phone | |
| Luton |
Phone | |
| Luton |
Internet | |
| Waltham Cross |
Internet | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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RayWilliamAllsop #RaRa
(@rayallsop1983) reported
from
Enfield Lock, England
@bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Theo Theodorou 💙
(@theotheodorou) reported
from
Enfield Lock, England
@btsport the sound on channel 423 is broken. Please fix before kick off!!
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Paul Lagan
(@CFCJourno) reported
from
London Colney, England
@btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk Checked says all ok but signal breaking up all the time impossible to watch
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk is there a signal problem in westminster No channels working for last hour
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Duncan Young 🐝
(@duncanyoung68) reported
from
London Colney, England
Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks
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Matt Di'angelo
(@matt_diangelo) reported
from
Enfield Lock, England
I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??
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Warren Edwards
(@warrenedwards11) reported
from
Luton, England
@aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT
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Alison Bannister
(@curli) reported
from
Broxbourne District, England
@bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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Steve
(@Britinfloridaus) reported
from
Cuffley, England
@bt_uk I would but the number was withheld. I am not a bt customer either.
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
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FootprintsFoundation
(@BobFootprints) reported
from
London Colney, England
@btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !
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keithfreshwater💙
(@keithfreshwater) reported
from
Flitwick, England
@btsport can we have the microphones turned up pitch side please. After 2y of no crowds you turn them down #NapoliVenezia
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david marney
(@shaydavefall) reported
from
Caddington, England
‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.
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Peter Carter-Brown
(@pecarbrown) reported
from
Dunstable, England
@bt_uk @bt_uk what happens if your home is in a mobile network dead spot? Still unbreakable then? 🤔
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Kyle Douglas Riley
(@KyleRiley23) reported
from
Harpenden, England
@bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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FS/FIDnes
(@DnesFi) reported
Going to extremely difficult to teach remotely when @bt_uk keep delaying installation and connection of internet. Wouldn’t say much for their customer service either. #lockdown
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Richard Ferris
(@shizoor) reported
@CWUnews 2. I'm not sure about @bt_uk but I know @virginmedia can push updates to superhubs that make config changes. I wonder if they could make one that made a superhub give off an SSID that was unsecured but could only see the internet, not the home network, even if the superhub was
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donie
(@doniekellylad) reported
@bt_uk it is back working but i didn’t use the text service, but will in future if i experience further issues. can you process the 1 day refund? thanks
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cb
(@CBAFC1903) reported
@bt_uk Hi thanks I will just keep it. Can I ask is it normal for you to cut my wifi off at 1am in morning when installer isn't due to 1pm and will take a few hours. I am pretty hacked off with that. I have multiple things connected to it that needed signal.
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Bad4Business
(@BusinessBad4) reported
@bt_uk @BTGroup After being ignored for over 12 months, how can I spend more money with you? I'm trying to purchase further services but you clearly don't want our money? I'll DM you, but will be sharing everything publicly because your customers deserve to know how bad you are!
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MJKM 😊
(@MJKM) reported
@bt_uk This is simply not true. Your customer service is appalling.
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Matt Rogers
(@bliprogers) reported
@bt_uk @OpenreachHelp Just been updated that Openreach have not even looked at this and will get back to BT with a response by the 8th just for a response, not even a fix, at which point that will be 30 days without any services!! ABSOLUTE DISGRACE OF A COMPANY & SERVICE @Ofcom
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Alice edwards
(@Alicelbee) reported
@bt_uk 1/ My elderly parents (one with Parkinson’s disease) and their neighbours have been without internet or phone line for over a week now since one of your engineers severed the line, and there is no mobile signal in their area.
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Richard Gahagan
(@RichardGahagan) reported
@bt_uk 1) Expensive 2) Worst customer service on planet earth 3) You don’t deliver on any promise 4) Nightmare to leave 5) Billing “issues” took literally years to fix. I’ll come back to you if I can recall more of the reasons we left @bt_uk but thanks for the promoted tweet...
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Julian Foulkes
(@JulianPFoulkes) reported
@bt_uk Fastest and most reliable is Virgin if you can get it. Customer service is as bad as BT and Sky though!