BT (British Telecom) Outage Report in Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Luton, Hoddesdon, Hitchin, Hertford, Harpenden, Welwyn Garden City, St Albans, Stevenage, Hemel Hempstead, Letchworth Garden City and Dunstable.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Wi-fi | |
| Luton |
Internet | |
| Hoddesdon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Colin Cooper
(@ColinJohnCooper) reported
from
Enfield Lock, England
@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
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Sarah Brigden
(@tetleyteabird) reported
from
Hitchin, England
@bt_uk I've already raised a complaint when I called Friday morning perhaps. We're receiving a terrible service. Unable to view the guide or watch catch up intermittently. Even after getting the kids to disconnect fron the router!!
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
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Simon Kaye
(@sikaye_oxf) reported
from
London Colney, England
@bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Katieee120
(@katieee120) reported
from
Baldock, England
@StarWarsSession @btsport Trying the BT Sport app. YouTube stream is piss poor.
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Richard Borrett
(@rsborrett) reported
from
Hitchin, England
@bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!
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WatchCentre
(@watchcentre) reported
from
London Colney, England
@btbusinesscare @btbusinesscare Your fault number 10763322 / complaint number: IMP-104593642. No telephone / broadband since Saturday evening (almost 70 hours now), your service sucks. Hope this message reaches your CEO Mr Gerry McQuade. You charge £1500/month for fibre optic broadband, its scam
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Hung Lee
(@HungLee) reported
from
London Colney, England
@bt_uk Yes. The line has been down for days. Need broadband for business!
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
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DB
(@wakefield1967) reported
from
Stondon, England
@mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Steve Atkins
(@StuckUpSteve) reported
from
Enfield Lock, England
@btsport woman commentary doesn’t work , please stop it it’s Shit
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MIKE NEATE
(@PHOENIXS80) reported
When you’re @bt_uk internet goes down and you have rubbish phone signal in the house 😭😭😭😭😭😱
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Andy Thomason
(@apthomason) reported
Huh? @bt_uk have decided to enable Web Protect without asking me.. and now stuff doesn't work, presumably due to some wacky routing. And get this, you can't turn it off on their website or app as the off switch does precisely nothing when you click it.
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Kelspeth
(@Kelspeth4) reported
@btsport @arielhelwani the solution is obvious terminate social media..................................
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OfficialRangersMedia
(@URangersmedia) reported
@chris_sutton73 @btsport At least the Chelsea fans had a collective vote when establishing you as one of the worst ever signings.
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Kelly Nelson
(@kellynelsonuk) reported
@bt_uk really slow Internet tonight? Any work in the sn25 area? Can access anything to check speeds either?
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Daniel Cummings
(@DanielC23380649) reported
@Sports_EmmaD @btsport Emma, any chance you could raise the incident at ibrox on Sunday night I'm sure you've been made aware of it or it may have escaped your attention
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nathan hodges
(@chiphead75) reported
@bt_uk I've spoken to so many people over the last week I have no confidence you can or will help. I have an appointment with a complaints manager but wanted to express my dissatisfaction on a social platform. In the hope people don't use your sub standard service.
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nathan hodges
(@chiphead75) reported
@bt_uk worst customer service I've ever experienced. Will never be using your service again. Blaming other departments of the same company. #shambles
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rose
(@rosehaire) reported
@bt_uk I texted the help number and now an engineer has been booked for tomorrow without asking me. I now need to cancel. Please help
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RJ Walker
(@Rj_Country) reported
@bt_uk I’ve just ordered with sky and will close my out of contract bt tv. Had it since it was bt vision. It’s sad but to upgrade to now tv channels you loose access to free to air cnn. Plus my box is almost a decade old and v slow.