BT (British Telecom)

BT (British Telecom) Outage Report in Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hertfordshire, England 11/02/2024 13:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Luton, Dunstable, Radlett, Stevenage, Potters Bar, Hatfield, Hemel Hempstead, Welwyn Garden City, St Albans, Waltham Cross, Hitchin, Letchworth Garden City, Flitwick, Welwyn and Waltham Abbey.

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City Problem Type Report Time
United KingdomLuton Wi-fi
United KingdomLuton Total Blackout
United KingdomDunstable Internet
United KingdomLuton Wi-fi
United KingdomLuton Internet
United KingdomLuton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer

  • rsborrett Richard Borrett (@rsborrett) reported from Hitchin, England

    @bt_uk my mother in law is a vulnerable adult with a careline system. Phone line has been broken for over day. Your website wont allow us to flag the fault number for urgent attention and there’s no contact numbers. HELP!

  • AnnaGoodman1 Anna Goodman (@AnnaGoodman1) reported from London Colney, England

    @btbusinesscare Never again

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

  • EmmaStonePT Emma Stone Sports Therapist🦸🏼‍♀️ (@EmmaStonePT) reported from Enfield Lock, England

    @dannzy1 @bt_uk very slow all week 👎🏻

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

  • jackdiakou jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • Clarko2000 Paul Clarke (@Clarko2000) reported from Welwyn, England

    If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

  • pablosandajan Pablo Sands (@pablosandajan) reported from Enfield Lock, England

    @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

  • sdunlop Stuart Dunlop (@sdunlop) reported from Stevenage District, England

    @AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.

  • wakefield1967 DB (@wakefield1967) reported from Stondon, England

    @mrjakehumphrey @btsport Looking tired because they've been tottaly outplayed and their heads are down

  • tracifer1978 Tracy White (@tracifer1978) reported from Luton, England

    @btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

  • Whiskybob77 Rob (@Whiskybob77) reported from Standon, England

    @btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.

  • IanMackintosh04 Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, England

    Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.

  • Smartcasual86 Christopher Smart (@Smartcasual86) reported from Welwyn Garden City, England

    @bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HummelsBESTever Yamalenko (@HummelsBESTever) reported

    @bt_uk Maybe because other companies provide just as good service for half the price?

  • jordssboi Jordss 🏳️‍🌈 (@jordssboi) reported

    @bt_uk issues in leicester area. router has cut out and reconnected 3 times in past 5 minutes. flashes pink, flashes orange, then goes back to blue.

  • angeljudi Angie C ⚓🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@angeljudi) reported

    @bt_uk Doesn't cover family members elsewhere in country trying to contact/vice versa in what may be deemed as an emergency situation. Or schools contacting me to inform me of an incident. It's not just emergency calls to blue light services.

  • BillBaines_ Bill (@BillBaines_) reported

    @bt_uk can you explain to me why my internet is going down 5+ times a day and why my broadband speed is incredible low almost all the time?

  • simsbird michelle barry (@simsbird) reported

    @bt_uk I want to get fibre broadband at my property can you help?

  • SaheliHub Saheli Hub Bham (@SaheliHub) reported

    2/ @bt_uk Culd you let us know how long it takes a member of your staff to reply or send someone out to check or reconnect us? As we are not getting any calls back or a reply to our complaint. What is the average wait for someone to get a response ?

  • roxanaaa2121 Roxana21 (@roxanaaa2121) reported

    @bt_uk any BT customer that can help me with a code on the release day?

  • was3210 Dr. Wasim Ahmed (@was3210) reported

    @bt_uk hello, just bought £20 bt WiFi hotspot, payment has gone through and money takem, but received no email confirmation and can't login?

  • Mikeyladx psn NOO_ITZ_MIKEY (@Mikeyladx) reported

    @btsport please fix the app on mobile it’s only showing 12mins of the full smackdown show I watched it live but it cut of early so I missed the return of Finn ballor really annoyed been looking forward to it aswell🤬😡

  • Jessica99977876 Jessica Hall (@Jessica99977876) reported

    @bt_uk So if I understand this correctly you take the order, arrange payment, let people go to the inconvenience of arranging time off for the appointment and only then check whether you can provide the service? It also doesn't explain why the fibre team have cancelled the order. Twice.