BT (British Telecom) Outage Report in Hertfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stevenage, Luton, Harpenden, Hemel Hempstead, Letchworth Garden City, Dunstable, Hertford, Hatfield, St Albans, Hitchin, Welwyn Garden City and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Internet | |
| Luton |
Internet | |
| Harpenden |
Internet | |
| Luton |
Wi-fi | |
| Luton |
Total Blackout | |
| Luton |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Tracy White
(@tracifer1978) reported
from
Luton, England
@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY
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Alistair Burns
(@gashead) reported
from
St Albans, England
Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
@bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv
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Anna Goodman
(@AnnaGoodman1) reported
from
London Colney, England
@btbusinesscare Never again
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Hayls Teeney
(@HaylsTeeney) reported
from
Enfield Lock, England
@bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡
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Richard Moore
(@SwazzyGamer) reported
from
London Colney, England
@bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk is there a signal problem in westminster No channels working for last hour
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.
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lesley
(@ycruiselesley) reported
from
London Colney, England
@bt_uk Checked says all ok but signal breaking up all the time impossible to watch
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Chris Roy
(@chrisroy89) reported
from
Broxbourne District, England
I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom
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FootprintsFoundation
(@BobFootprints) reported
from
London Colney, England
@btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Ian Mackintosh
(@IanMackintosh04) reported
from
Potters Bar, England
Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻
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Pablo Sands
(@pablosandajan) reported
from
Enfield Lock, England
@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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Robert Beahan 😷
(@bobster76) reported
from
Hertfordshire, England
@bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.
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Rob
(@Whiskybob77) reported
from
Standon, England
@btsport thanks for being free for 3 months on EE and then being absolutely impossible to log into. Stuck in an endless circle of password resets and passwords not recognised. Dont get this crap with Sky.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Fitzpatrick
(@tomsterf) reported
@bt_uk shocking service for our key workers, NHS staff, having to wait till the end of the month for broadband service in my new house, back in work soon and no exceptions made for key workers #keyworker #NHSheroes #NHS
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Nathan Turner
(@n8turner) reported
@bt_uk No. I had to hang up for a work call. I just want to know what is going on. Communication was great when ordering and you have managed to send a bill but no update as to why the fibre wasn’t connected.
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Bhavik Depala
(@bhavikdepala) reported
@bt_uk you guarantee a delivery start day for service and failed miserably on day one by not delivering what you said you would. Appalling service. Wish I had never rejoined BT!!
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Josh Shepherd
(@joshshepo) reported
@Tylermillward2 @bt_uk @btshopuk yeah my trackings not working at all. i got a message on sunday saying its out for delivery and after nothing yesterday or today i went to my local Parcel Force and gave them the tracking number, post code etc and they;ve got nothing on their systems at all for any of my details
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Arthur Tombs
(@tombsar) reported
@bt_uk Why do you make it impossible to opt-out of BT Wi-Fi? I've tried multiple times over the last two years, and you keep making it harder to find the opt-out button that doesn't work anyway. Just why??
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Craig Dyer
(@cdyer291) reported
@bt_uk Thanks, Aaron. However, it was dispatched last Thursday evening, arrived at Yorkshire DC on Friday morning and that’s where it’s stayed since! The service went live yesterday and my previous provider turned my service off. No update from Royal Mail.
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Louise Weale
(@misslouiseweale) reported
After a 3rd no show engineer appointment @bt_uk are still proving to be absolutely no help at all
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Talip ayhan
(@Tal_ayhn68) reported
@BraaainGOAT @DCosmiic @bt_uk Was the promlem bt or fifa im having the same problem for the last 2 days im on virgin im having 900 ping lol cant even open packs forget playying
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Kit Hawkins
(@kit_hawkins) reported
@Cre8iveCalne @bt_uk BT Sport app normally goes up and down in quality depending on my connection. What device are you trying to watch on?
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Flowers by Flourish
(@By_Flourish) reported
@bt_uk Business, we’re a nationwide florist and all of our orders come in online. Tried to get someone to come and look at it but completely brushed off on the phone. Our ability to trade is literally hanging by a thread so any help would be appreciated!