BT (British Telecom) Outage Report in Hemel Hempstead, Hertfordshire, England
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The latest reports from users having issues in Hemel Hempstead come from postal codes HP2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Watford, Barnet, Hemel Hempstead, Stanmore, Dunstable, Luton, Borehamwood, Beaconsfield, Edgware, Harpenden, Welwyn Garden City, Amersham, St Albans and Chesham.
| City | Problem Type | Report Time |
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| London |
Internet | |
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Internet | |
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Internet | |
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| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Roger Tichborne/Rog T
(@Barneteye) reported
from
Barnet, England
@andrewsduncan1 @btsport They have a policy of employing crap analysts
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Warren Price
(@wp257) reported
from
Barnet, England
Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport
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Rob Smith
(@robsmithrugby) reported
from
Tring, England
Just been informed from BT call office 0800 111 4567, engineer appointment now is 5th Jan - fault registered Boxing Day. They also accused Twitter accounts @bt_uk and @BTGroup and @BTSopenreach as scammer accounts. Also say BT customer resolution doesn’t exist. Happy New Year.
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Rob Smith
(@robsmithrugby) reported
from
Tring, England
Excited as I move into Day 5 of Wi-Fi failure and hope of engineers visit @bt_uk and @BTGroup As yet just silence. Not keen to pop down the shops. Guessing the repair work will take for my 5 day wait about 30mins. Productivity eh, who needs it. Why no local maintenance beyond me
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Philip Krajewski
(@phil_k92) reported
from
Nash Mills, England
@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Lisa 🏴🇬🇧🐶⚽️🍺
(@loobylou470) reported
from
Stevenage District, England
@virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Martin Watson
(@killawat) reported
from
Luton, England
Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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An7h0w50n
(@an7h0w50n1) reported
@bt_uk No been a loyal customer for a year and a bit all I did was move house paid last bill now u want 110 quid for a credit check get lost plus last months bill when I had no service and a 93quid termination fee this company is a complete joke
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Paul Fraser 🐟
(@paulfraser84) reported
@bt_uk It's unbelievable that I have to speak to another part of your company to sort this? We both know whats going to happen, I'll either leave and come back as a "new customer" with a shiny new offer that's cheaper than mine or I move to another company. It's so stupid!!
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Paul Fraser 🐟
(@paulfraser84) reported
@bt_uk All the offers are more expensive. Hardly showing any loyalty to a customer ? If the "offer" isn't available anymore, how can I keep the same package? The only difference is that your company wants to charge me more for the same product.
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Anthony
(@Carthy94_) reported
@bt_uk Why is it taking over a week and counting to come fix our internet, contractors knocked our broadband out at the pole and you seem to be in no rush to send anyone out. Took 5 minutes to **** it up and over a week to come fix it.
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An7h0w50n
(@an7h0w50n1) reported
@bt_uk I've not missed a payment not yet I'm all paid up I don't care anymore if I knew this a year ago I wouldn't of joined you what a way to treat ur customers a complete joke I'm switching
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Stephen 🌸 🌷
(@sp13131) reported
@girl_tinder @bt_uk Ask them for a temporary 4G router while the line is down, I know someone who had exactly the same happen and he got one.
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toriakate
(@TozoyTheGreat) reported
@girl_tinder @bt_uk Can’t believe you posted this 20 hrs ago & @bt_uk has even bothered to respond to your tweet! What shite customer service, most companies would be bang on it on Twitter! Can you also try tagging BT Openreach as aren’t they the ones who do the actual fixing?
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Littlerage
(@Littlerage__) reported
Huge @bt_uk outage, I've recently just had outage after outage of Internet in the last couple of months
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LeedsYorkie
(@YorkieBkk) reported
Come on @CityFibre why do you keep sending me letters to connect to your Full Fibre network and when I go online to check provider it says its not available at my address 😡 So far my @bt_uk 30 Meg is safe and sound!
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Patrick Raeburn
(@PatrickRaeburn) reported
@bt_uk The joys of upgrading to full fibre not matched by reality. I now have no broadband and no prospect of the service I ordered. #BT fail