BT (British Telecom)

BT (British Telecom) Outage Report in Hemel Hempstead, Hertfordshire, England

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The latest reports from users having issues in Hemel Hempstead come from postal codes HP2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hemel Hempstead, Hertfordshire, England 04/23/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hemel Hempstead, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Finchley, London, Watford, Luton, Bushey, Harpenden, St Albans, Amersham, Radlett, Welwyn, Hemel Hempstead, Leighton Buzzard, Welwyn Garden City, Hendon and Barnet.

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City Problem Type Report Time
United KingdomFinchley Internet
United KingdomLondon Internet
United KingdomWatford Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

  • _communityfocus Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @bt_uk Thanks for the reply Scott, more than Sky have done. I’m just very happy not to have gone with them for my telephone as well as they are rubbish, terrible service @skytv

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • BobFootprints FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk is there a signal problem in westminster No channels working for last hour

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • theatregirl5264 theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • AnneDeAth Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England

    @bt_uk Sorry, doesn't work. Text fails to send.

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • PaulWhelanTweet Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England

    @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.

  • KyleRiley23 Kyle Douglas Riley (@KyleRiley23) reported from Harpenden, England

    @bt_uk paying for a service you are not providing. Can’t call you up to complain. Ironic. I’ve had no service for the best part of 3 hours. It’s been dropping out here and there for a couple weeks now.

  • ycruiselesley lesley (@ycruiselesley) reported from London Colney, England

    @bt_uk Checked says all ok but signal breaking up all the time impossible to watch

  • NeilGenders1 Neilly g (@NeilGenders1) reported from Chorleywood, England

    @flanman100 @bt_uk @Ofcom Dad wanted same a few months ago. Was without WiFi for 8 weeks after engineer visit. Found a problem and had to come back at a later date. Turns out the first engineer had cut a wire and hadn’t realised. Took many visits and no shows. A shower or &hite is how I would describe BT

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    How convenient, got through to rep # 5 who again dropped my call and when I phoned back for the 6th time your closed!? and you guys wanted me to cancel with BT phone and go with you! @skytv @bt_uk absolutely useless

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • duncanyoung68 Duncan Young 🐝 (@duncanyoung68) reported from London Colney, England

    Dear @btsport can you please not show the @BarnetFC game on TV. Having to watch us is embarrassing enough without the world seeing how **** we were. Thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • deekays5 Dee (@deekays5) reported

    @bt_uk Thankyou. They will not be able to tamper with my service?

  • BethanMW Bethan W (@BethanMW) reported

    @bt_uk BT promised they would add no cancellation charge to my account as they had been completely unable to give me functioning internet!! Despite four home visits by the technicians! Finally managed to cancel and I have been hit with a £200 cancellation charge?!? Terrible by BT!!!

  • srossi72 Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported

    @bt_uk Thanks. Have had the engineer round 3 times & still does it. I text "Fix" yesterday with my num & after that, the connection came back. I don't know if it was meant to fix it or just find out where the issue was but, it helped. If it does it again, I will text "fix" again lol

  • kay18dee KayDee💙🏴‍☠️🪐 (@kay18dee) reported

    @bt_uk Managed to get one today as only just realised I could do this as a BT customer, thank you! Also still looking for an Xbox series x will I still be able to get a voucher for that or was it a choice between ps5 or Xbox?

  • Watforddogs Anonymous Bloke (@Watforddogs) reported

    @bt_uk No - i cannot make an sort of contact person to person The online support tool is switched off It is a shambles and the left and right hands in BT are not in touch Ensuring that the equipment is in place before switching off the old is basic stuff

  • snozdop Snozdop (@snozdop) reported

    @bt_uk I've logged into my account, using a web browser, on my BT Broadband connection, and there's no button in the "Order your PS5" box to click to get a code. Why? I'm a BT Broadband customer.

  • RythemzRoye RythemzRoye (@RythemzRoye) reported

    @bt_uk please can you pick up your phones this is awful customer service

  • BigCommunitea The Big Communi-tea (@BigCommunitea) reported

    @bt_uk You are sadly letting the most vulnerable people we deal with down. The incompetence of BT is staggering. We have written to #PhilipJansen but no reply 7 complaints over the last 5 months, We have been lied to again & again.With nobody taking responsibility. @BTCare

  • hiteshhalai Hitesh Halai (@hiteshhalai) reported

    @btbusinesscare is there a problem with ISDN30 in W1 postcode area right now?

  • Watforddogs Anonymous Bloke (@Watforddogs) reported

    @stevemersey @btcomplainer @bt_uk o good Lets hope the mobile does not fall down the toilet!