BT (British Telecom)

BT (British Telecom) Outage Report in Hemel Hempstead, Hertfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hemel Hempstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hemel Hempstead, Hertfordshire, England 11/17/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hemel Hempstead, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Luton, Barnet, Edgware, Beaconsfield, Harpenden, Welwyn Garden City, Amersham, St Albans, Chesham, Stevenage and Hemel Hempstead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hemel Hempstead, England

Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • Dagaffer_10 Kai Havertz ⚡️ (@Dagaffer_10) reported from Harrow Weald, England

    @btsport FIX UP #BTSport

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk She’s called that many times. Has been told colleagues will call back they never do. Now you’ve closed the tickets. I’d like you to get a colleague to call them tonight. This is simply not good enough.

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • _communityfocus Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • MarcusWeedon Marcus Weedon (@MarcusWeedon) reported from Harrow Weald, England

    @btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • Tring_Astro Tring Astro (@Tring_Astro) reported from Tring, England

    @btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • bobster76 Robert Beahan 😷 (@bobster76) reported from Hertfordshire, England

    @bt_uk Thanks for not even bothering to reply. Just typical of the service my parents have received from BT #AbysmalService 👎🏻👎🏻

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WeAreGaryCurley Gary Curley (@WeAreGaryCurley) reported

    @bt_uk I have registered interest for the PS5 using my BT Sport, Business and BT NET accounts. Still haven’t received a code to buy the PS5. I am also an EE customer and have registered interest there but no code from EE either. Can you DM me so this can be sorted? Thanks

  • DivinasRedWig DivinasRedWig (@DivinasRedWig) reported

    @CaseyCo13527451 @btshopuk @bt_uk The code when it was available for order last time on the 19th, was available under your my offers section in your account. I never received an email last time, as when it was announced we were told to check under my offers for the code.

  • Cotly Cotly (@Cotly) reported

    @bt_uk are you kidding me? 45 minutes on phone with you for the handler to put the phone down after leaving me on hold?! This is the fifth ******* call on this same matter! What is your problem!

  • NathanEllis1865 Nathan Ellis (@NathanEllis1865) reported

    @CaseyCo13527451 @bt_uk Just managed to secure one 5 mins ago with the code - says order successful so just hope they don’t cancel 🤞

  • Jakob82887098 Jakob (@Jakob82887098) reported

    @bt_uk im so annoyed with you service just send me a code for the ps5 voucher thing you have sent it to people who aernt even customers but not us thank !!!!! ughhh

  • emma_crowe8 Emma Crowe (@emma_crowe8) reported

    @bt_uk Utterly appalling service. We switched our internet provider recently and despite being assured we’d have a broadband connection on Friday 27th November, we STILL have no internet. We've wasted hours on the phone trying to speak to someone about this. Not a good start.

  • Phlz Phil (@Phlz) reported

    @bt_uk I need help with BT TV package selection, your phone lines are too busy and there is no online chat for sales teams

  • mattrice14 matthew (@mattrice14) reported

    @bt_uk I'm a BT spot customer why haven't I been sent the code to order the ps5

  • Fantsticboy767 David (@Fantsticboy767) reported

    @Nate_Kitsune @bt_uk I just sent them an email, what is the method for distributing this code, even though I am a customer with them for a long time 🤔

  • jinkyjoiner Martin Bell (@jinkyjoiner) reported

    @bt_uk Never got my call at 10am. Phoned at 10:25 and told the call was scheduled for 3pm, guess what no call either. So back to phoning yet again!