Is BT (British Telecom) having an outage in Hemel Hempstead, Hertfordshire, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Some problems detected at BT (British Telecom)

BT (British Telecom) in Hemel Hempstead, Hertfordshire, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Hemel Hempstead, Hertfordshire, England

January 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (60.89%)
  • Phone (13.61%)
  • Wi-fi (13.37%)
  • E-mail (6.19%)
  • Total Blackout (4.70%)
  • TV (1.24%)

BT (British Telecom) Outage Map Near Hemel Hempstead, Hertfordshire, England

BT (British Telecom) in Hemel Hempstead, Hertfordshire, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Hemel Hempstead, Hertfordshire, England

Latest outage, problems and issue reports in Hemel Hempstead, Hertfordshire, England and nearby locations:
  • BrianHodgson3 Brian Hodgson (@BrianHodgson3) reported from Harpenden, England

    @AndyhHolt @btsport @EmiratesFACup Better than 6pm Sunday. not overly bad for Luton fans if we win the replay but for Sheff Wed fans not good. Bottom line 6pm on a Sunday is not a natural time for a football match

  • HoltonDean Dean Holton (@HoltonDean) reported from Welwyn Garden City, England

    @btsport is there a mute button to cut out Steve Mc’manaman’s constant droning & slagging of arsenal. He is suppose to be neutral when commentating surely. All he does is poke at the Gunners.... get him off

  • geofftheyido Geoffrey Barker (@geofftheyido) reported from Hertfordshire, England

    Poor old Jake Humphrys won’t get his FA Cup upset tonight #BTSport#THFC

  • sidneybean1980 Chris Williams (@sidneybean1980) reported from Flamstead, England

    Could the fast fingered notifier at @SkySports please slow down because I get the notification about 15 seconds faster than the @btsport feed. #COYS #TRATOT

  • 7roo123 Haroon🇰🇼🇰🇼🇰🇼🇰🇼 (@7roo123) reported from Luton, England

    McManaman is awful. Talks 💩💩. So bias #btsport #CHAMPIONSLEAGUE

  • adriancammidge Adrian Cammidge (@adriancammidge) reported from London, England

    Sorry but criticism when due why is it that every time I want to watch @btsport when I am away from home there is always some sort of issue! Always some sort of fault code I need to remember and always an issue. It is just not good ebough @bt_uk

  • BiffaBacon1 Andrew Storey (@BiffaBacon1) reported from Barnet, England

    Bloody hell @btsport the free kick shouldn’t have been awarded coz Martial dived never mind having a player offside. #manutdarsenal

  • lovatt_adam Adam Lovatt (@lovatt_adam) reported from Barnet, England

    The @btsport commentary on @RangersFC v @JamTarts is awful. Rob McLean is horrendous

  • MrPellizzoni Maurizio Pellizzoni (@MrPellizzoni) reported from London, England

    Here @BTCare @bt_uk @btbusinesscare doing what they do best! As they cannot solve the problem or answer to the customer (me) they prefer to disappear!!! Great behaviour 👍🏻

  • rithompson Rosalind Thompson (@rithompson) reported from Barnet, England

    The @btsport commentators couldn't be anymore biased towards Liverpool if they were wearing replica kits and singing You'll Never Walk Alone. #ARSLIV

  • tinysuz 🐾Suzanne ⚒ COYI ⚒🐾 (@tinysuz) reported from St Albans, England

    Well #BT @BTCare we now have no internet at all even when our hub shows blue the speed and signal is so weak we cannot do anything. It’s outrageous that we have to go out to get a bit of wi-fi.

  • tinysuz 🐾Suzanne ⚒ COYI ⚒🐾 (@tinysuz) reported from St Albans, England

    @bt_uk @BTCare All very well you launching Plus, our BT wi-fi broke on 14/09/18 and you STILL cannot fix it 😡get your existing products up and running before you launch extras.

  • justinmay72 Justin May ⚒ (@justinmay72) reported from Croxley Green, England

    @btsport has to be said @chris_sutton73 is an absolutely awful commentator as well as a pundit. How this guy knicks a wage is beyond me. His football knowledge is shocking. He makes @RobbieSavage8 look clever

  • BeckyEvans3 Bexxxxxx;; (@BeckyEvans3) reported from London Colney, England

    @BTCare The point is that we have been talking to your teams & the service has been bad. Maybe use your initiative by offering support & compensation on the phone to these people.

  • jnasagram jNAS? (@jnasagram) reported from Borehamwood, England

    What did @tonyfernandes say? **** sake BTSport #ufc229 #TonyFerguson #pettis sound kept cutting out

  • SnodzCSGO Alex 'Snodz' Byfield (@SnodzCSGO) reported from Welwyn Garden City, England

    Anyone else having an issue with @btsport forcing you to buy their landline to watch the fight later? Just want PPV

  • EvelynBA64 EvelynBa (@EvelynBA64) reported from London, England

    It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

  • maxfras Max Fras (@maxfras) reported from London Colney, England

    @BTCare Lucky you. I must get a job with BT to get all that time to call BT customer service. Unfortunately, as a customer, I don't have so much time to enjoy your playlist

  • tinysuz ?Suzanne ⚒ COYI ⚒? (@tinysuz) reported from St Albans, England

    It’s now 2 weeks to the day our wi-fi went down and we still only have intermittent wi-fi. Even when it’s on only max speed of 34. Very poor, waiting on a filter to arrive , just hope this fixes it #BT @BTCare

  • THEORIGINALMB MB (@THEORIGINALMB) reported from London, England

    @ElevenSports_UK @UFCEurope Good stuff. Only ever had @btsport for the UFC. So now I can finally cancel BT.

  • Gazz_18 Gazz Eighteen (@Gazz_18) reported from London, England

    @BTCare Any issues in the W1D London area with Broadband? No connection here?

  • craigjnash Craig Nash (@craigjnash) reported from Barnet, England

    @BTCare is it possible to have a consistent broadband service that doesn’t drop in and out regularly?

  • tinysuz ?Suzanne ⚒ COYI ⚒? (@tinysuz) reported from St Albans, England

    Well we were thrilled to get our wi-fi up and running on Friday but alas it just will not connect to our Samsung tv. Despite all the resolutions given by @BTCare the issue seems unsolvable. BT forums suggest Samsung TVs do not connect to hub 6

  • tinysuz ?Suzanne ⚒ COYI ⚒? (@tinysuz) reported from St Albans, England

    @BTCare If we could get some idea of when it would help. You do not seem to understand just how important the internet is for us.

  • lorrainemking Lorraine King (@lorrainemking) reported from London, England

    @BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

  • lorrainemking Lorraine King (@lorrainemking) reported from London, England

    .@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

  • tinysuz ?Suzanne ⚒ COYI ⚒? (@tinysuz) reported from St Albans, England

    I think when I joked we would be lucky to have internet by Christmas, it was not such a joke after all. They say they will try to fix by this Friday. Why do I have no confidence this will actually happen? @BTCare

  • lorrainemking Lorraine King (@lorrainemking) reported from London, England

    @FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

  • Captain_Deltic Roger Ford (@Captain_Deltic) reported from Welwyn Garden City, England

    @BTCare is there a problem at the Welwyn Garden City exchange? BTinternet keeps dropping out and is very slow. My business broadband account over a separate BT Phone line is even slower.

  • Rachel_Moses_ (((RachelMoses))) (@Rachel_Moses_) reported from London, England

    @BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

  • moustachewax James McNaught (@moustachewax) reported from London Colney, England

    My iPad and phone are having an issue with btinternet, but it’s working fine on my MacBook. Is anyone else having a problem @BTCare?

  • ThatNerdWill Will Harrison (@ThatNerdWill) reported from London, England

    Well done again @BTCare - another fine example of customer service excellence. Web chat unable to help gave me a phone number to call where I’ve been calling with no answer for 15+ minutes so far. Paying for 50mb broadband, receiving 2.6mb at best.

  • Ankit1910 Ankit Saxena (@Ankit1910) reported from London, England

    @BTCare Have done that. I’m extremely frustrated and disappointed with the service I’m getting. Please do send the required information ASAP

  • RuaTrindade Tony Coleman (@RuaTrindade) reported from London Colney, England

    @adamstokes1992 @BTCare I’ve already told them they are in breach of GDPR. It doesn’t seem to register with them. I’ve had enough of their sheer incompetence. Been a BT customer for 28 years. That’s about to come to an abrupt end.

  • raine_ryuzaki Stephanie (@raine_ryuzaki) reported from Hemel Hempstead, England

    @BTCare internet still down in Hemel Hempstead :( any news?

  • kevinmitchell50 kevin mitchell (@kevinmitchell50) reported from London, England

    @TheBoxingWriter @btsport Not a lot in it, I grant you, David. Fury out-thought Wlad, AJ outfought him - and showed extraordinary heart and nous. Intriguing mix of fights. But Tyson hasn’t had a proper row in nearly three years. Saturday was a spar. Panieta crude, slow, unambitious. Fury fit and fast.

  • _littlewanders Dannii (@_littlewanders) reported from London, England

    Anyone else seen the @EE @btsport Delia Smith ad? Anyone else take real issue that she’s kicking around with raw poultry then touching up her laptop?! Come on Del, you have better hygene than that surely? #freerangefootball

  • itsdanmoore_ DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare Cool that's what I was after. What are my options if they refuse to cancel the cease order? I just can't have internet because someone who doesn't live at the property says I can't?

  • itsdanmoore_ DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare The order is open but you were unable to take over the line because the previous tenants placed a cease order dated October 25th. Surely if the line is active I should get their service through it?

  • itsdanmoore_ DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare Spoke to order management as soon as they opened. Previous tenants are keeping the line active until November despite my order. My router won't work because it's not suitable for fibre. Reckon you could send us a fibre router so I have some sort of service in the meantime?

  • ChrisHirons82 Chris (@ChrisHirons82) reported from Mill Hill East, England

    @BTCare I’ve already outlined the problem twice today to various BT tech bots and everyone keeps passing the buck. I’ll take my chances with the pigeon.

  • ChrisHirons82 Chris (@ChrisHirons82) reported from Mill Hill East, England

    @BTCare Yeah cheers for that. It took the chat bot 10 minutes to tell me they couldn’t help me with my request. Customer service at @BTGroup has always been a joke.

  • symonvegro Symon Vegro (@symonvegro) reported from Redbourn, England

    @BTCare Please help! I’m trying to do a really simple thing on my BT account and it’s proving impossible both online and “live” (I’ve been on your web site and holding for an advisor for hours). It really is extraordinarily frustrating.

  • craigjnash Craig Nash (@craigjnash) reported from Mill Hill East, England

    @BTCare Internet down again. Very regular occurrence for us. How do we leave?

  • PeteTimbers Peter Timberlake (@PeteTimbers) reported from London, England

    @BTCare Now or in another 48 hours? We first called your people on Sunday. They misdiagnosed a hub fault. It’s now Wednesday and we still have no broadband and no internet connection. Can you guarantee if I contact that address they will fix it immediately? I need better service from BT.

  • PeteTimbers Peter Timberlake (@PeteTimbers) reported from London, England

    @BTCare We have been told to keep resetting it for the next 48 hours! That’s not a solution really, is it? It needs to be fixed now.

  • SianIsSmiling Sian Nelson (@SianIsSmiling) reported from London, England

    @Fon @BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

  • SianIsSmiling Sian Nelson (@SianIsSmiling) reported from London, England

    @BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

  • danilo_brg danilo (@danilo_brg) reported from London, England

    @bt_uk @BTCare broadband not working, after how long is that breach of contract? On the phone you keep saying unlimited time. On which planet do you live? @WhichUK

  • Gubbinz Ben Gubbins (@Gubbinz) reported from Chorleywood, England

    @BTCare We've had a broadband fault open for months, an engineer came to our house and couldn't resolve the issue as the problem was at the exchange. We have been charged as according to a phone conversation that never happened, I said that we couldn't make or receive calls.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • Hoggfather_ Kev (@Hoggfather_) reported

    @ScotsLass183 @bt_uk @BTCare Thanks but it's been taken care of now. My neighbour came to the rescue with en extra long ethernet cable so I can now hardwire my PS4 in. It was the PS4 that the problem was.

  • AmateurGamer18 AmateurGamer (@AmateurGamer18) reported

    When youre trying to cancel broadband with @bt_uk @BTCare & they hang up on you when you dont want to stay with them. Tried ringing and live chat twice. Got 'disconnected'

  • 2011boyspgjcsc Gordon stuart (@2011boyspgjcsc) reported

    @KThomsonAcademy @btsport Don’t take any crap off Sutton if he’s on 😂😉👍🏻

  • daicaprice David Evans (@daicaprice) reported

    Been without internet since 6am Monday morning thanks to @bt_uk did a new deal but they forgot to get possession of our line it seems, talk about @BTCare if this is the way they treat shareholders, GOD HELP anyone else.

  • SaraFlay Contemplations of a CEO (@SaraFlay) reported

    Amazing to see @BTCare being so proactive rather than reactive. We didn’t even know we’d had a problem with our line but broadband speeds have been affected so an engineer coming tomorrow free of charge! I love forward thinking customer service

  • craig_m0808 CraigM0808 (@craig_m0808) reported from Larkhall, Scotland

    @KThomsonAcademy @btsport Can you 2 foot that idiot Sutton if he starts slevering nonsense again 2nite

  • ScottyRFC Scotty (@ScottyRFC) reported

    @KThomsonAcademy @btsport Was there that day you had that terrible injury. Playing great as well. Captain material

  • SentertainmentR RSentertainment (@SentertainmentR) reported

    No English football on @SkySports this weekend. What a waste of money Sky is now. Can’t keep up with @btsport - going to cancel and get BT #skysports #wasteofmoney

  • JasonBCorson Jason Corson (@JasonBCorson) reported

    @Sky8717 @TheReal_blue166 @magsmanston @TuneInSupport @tunein @Cloudflare @BTCare @CloudflareHelp I still am, unfortunately. I also put in a ticket and they closed it because I'm not a Cloudflare customer. Well this situation certainly will not be convincing me to ever be one!

  • Edinlass Edinlass (@Edinlass) reported

    @BTCare internet problems and phone at EH14 5NX now Lost connections