BT (British Telecom) Outage Report in Hemel Hempstead, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Hemel Hempstead come from postal codes HP2 and HP1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Radlett, London, Bushey, Stevenage, Chesham, Finchley, Watford, Luton, Welwyn Garden City, Beaconsfield, Amersham, Hemel Hempstead, Barnet, Dunstable and Gerrards Cross.
City | Problem Type | Report Time |
---|---|---|
Radlett | Internet | |
London | ||
London | Internet | |
London | Internet | |
London | Total Blackout | |
London | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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Paul Barlow
(@PBarlow85) reported
from
Rickmansworth, England
@bt_uk @TalkTalk @OpenreachHelp @UKPowerNetworks when are you going to fix the power supply to the cabinet on Tudor way/shepherds lane been since the 28th February & you keep blaming each other for not fixing it.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Sam J Reynolds
(@sammyjr1990) reported
from
Welwyn Garden City, England
Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness please help! No phone line since Wednesday. You promised it would be fixed by Friday #complaints
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Stuart Dunlop
(@sdunlop) reported
from
Stevenage District, England
@AlexWilliams100 @bt_uk Our speed is awful too. Could change provider but problem is it would be no different as it's the wires coming into the house from the box that they are not interested in solving.
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LT✨✨
(@LKT2011) reported
from
Barnet, England
@Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.
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Caroline Jarrett
(@cjforms) reported
from
Leighton Buzzard, England
@bt_uk Thanks for the offer, but I already downloaded, renamed and printed the statement pages I needed. Please ask your techies to fix the actual problem by April 2020: change the name to f the downloaded file to the statement date not today’s date. Thanks
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adam kinsley
(@adamkinsley) reported
from
Harrow Weald, England
@jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Mike Neale
(@Mike_E_Neale) reported
from
Harrow Weald, England
Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2
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Agent Chadd
(@A_Gent_Chadd) reported
from
Hemel Hempstead, England
Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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robinhoodpub
(@robinhood126sta) reported
from
St Albans, England
@btbusinesscare signal issues @robinhood126sta #help
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Kelly MBCS CITP
(@kellysolsni) reported
@BTCare I have been on the phone for 30 minutes trying to speak to someone about a compromised account. The customer care person was going to put me through to security, but I am now back to the start of the automated attendant. Is there a direct number that i can call?
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Daisy
(@DaisyJHollands) reported
So all @bt_uk phone agents are “attending a short company meeting until 12.15”. 45 minutes isn’t *very* short, is it? And that’s assuming it has only just started. How unprofessional to take all your agents out in one go. That’s really shoddy customer service.
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Julian
(@JuFitJuJu) reported
@bt_uk If I stopped paying the bill I’d be in breach of the contract, yet you can’t provide the service as per the contract
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(((RLJ OBE))) 🇬🇧
(@RLJ63) reported
@bt_uk ok 1) what is the network security key a new pc asks for (wifi password or network name do not work) 2) why don't you have enough people to answer the phones and 3) can you change that awful on hold pop muzak to something more respecrful and peaceful.
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Liz 📖🚀🥀
(@ForxGood) reported
4 months since ordering broadband from @bt_uk and still not online. Today our @OpenreachHelp installation appointment just got cancelled without notice or reason. This service is an absolute ******* JOKE
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Bella Caridade-Ferreira
(@bella_caridade) reported
@bt_uk Yep, I have come to you several times for an update. Doesn't make a blind bit of difference. You just trot out trite soundbites.The only reason I'm here is to make sure everyone knows how awful @bt_uk's service is.
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Paul Kelly MBCS CITP
(@kellysolsni) reported
@bt_uk I have been on the phone for 30 minutes trying to speak to someone about a compromised account. The customer care person was going to put me through to security, but I am now back to the start of the automated attendant. Is there a direct number that i can call?
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Digger1706 🇺🇦
(@Digger1706) reported
@RevRichardColes @bt_uk might have your answer as they ran the technical side of the service for the emergency services.
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dunham
(@dundeeham) reported
@Neilanderson810 @bt_uk I’m just at 3 months! That’s awful, Neil! I’ve come to expect this from them now. No solutions and empty promises #btbroadband #avoid
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Bella Caridade-Ferreira
(@bella_caridade) reported
@bt_uk Sounds like #MondayMyths to me. I've been waiting for nearly 3 weeks for a broadband fix. You don't even bother to call back and update me despite promising to do so every day. This is truly #godawfulservice