BT (British Telecom) Outage in Chesham, Buckinghamshire, England

Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

@soen @TalkTalk @bt_uk True! I just want a decent signal though.

@SkySports if you're going to have that nonsense-spewing ****** as a pundit, then at least get someone with a backbone, and perhaps from the other clubs standpoint, to tell him he's being stupid. There are good pundits around, but you seem unable to find them, unlike @btsport

@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks

@bt_uk @TalkTalk @OpenreachHelp @UKPowerNetworks when are you going to fix the power supply to the cabinet on Tudor way/shepherds lane been since the 28th February & you keep blaming each other for not fixing it.

@bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied

@bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband

@btsport He called the the ref an idiot. And that is why he is a ****, and always will be. No way back from that. ****** of the highest order. Can’t stand him.

@bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.

@btbusinesscare signal issues @robinhood126sta #help

. Hi @BTCare , must I **** you a fifty for actual service? An hour a day'd do...

@bt_uk I’ve been without a decent broadband since Sunday,I’ve run tests, called you but to ovail .... An openreach engineer came out today and said he couldnt find an issue ‘so why do I have no broadband and can’t make a landline call with out the phone cutting out.

Can someone at @premiersportstv do something about the constant pixellation and drop outs. Its clearly an issue on your end as games shown on @btsport and @NHLTVSupport are fine.

@bt_uk half of our devices have randomly disconnected from our WiFi and how wont reconnect - please help!

@bt_uk how do I report I problem with broadband last few days it keeps cutting out, signal not strong enough for smart tv and phone and iPads cut out too. Paying for limited service! It’s all in husband name and he’s away,

@bt_uk just queued for 20 mins on the phone and got kicked out. I need help with my broadband and the option for online chat wont come up. Please help?

@bt_uk your service is absolutely shocking. I’m thankful I’ve not had to work from home or I would have lost my job already. 2 thumbs down. Would not recommend.

@GarethBale11 @btsport Hello please help me🙏 My name is israr I'm from india I lost my house in road cutting. BMC demolished my house. I have 2 little brother and 1 little sister and mother. I don't have money any kind of job n work in this pendemic. Please help me for buy new house for my family 🥺

Don’t you love it when @bt_uk try and blame the customer for their wrong doings . I have been with this company for 2 years & have had nothing but problems the whole time. Looks like @virginmedia will be gaining a new customer!

@bt_uk - Words cannot describe your customer service, so I’ll let numbers do it instead 0/10 - a telecoms company who cannot even answer the phone, awful service 🙈