BT (British Telecom)

BT (British Telecom) Outage Report in Lacey Green, Buckinghamshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lacey Green, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lacey Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lacey Green, Buckinghamshire, England 12/09/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lacey Green, Buckinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Aylesbury, High Wycombe, Marlow, Beaconsfield, Thame, Henley on Thames and Amersham.

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City Problem Type Report Time
United KingdomAylesbury Internet
United KingdomAylesbury E-mail
United KingdomHigh Wycombe Internet
United KingdomMarlow E-mail
United KingdomAylesbury Internet
United KingdomHigh Wycombe Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Lacey Green, England

Latest outage, problems and issue reports in Lacey Green and nearby locations:

  • Tring_Astro Tring Astro (@Tring_Astro) reported from Tring, England

    @btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....

  • tommaskell Tom Maskell (@tommaskell) reported from Marlow Bottom, England

    Terrible service @bt_uk - I phone to report a series of scam calls purporting to be from you.... Get through to your nuisance phone calls dept only to have the call terminated.

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • PaulWhelanTweet Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England

    @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.

  • soapstars2k Mrs C (@soapstars2k) reported from Aylesbury Vale, England

    @bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.

  • andyrow andyrow (@andyrow) reported from Hazlemere, England

    Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

  • JollyCricketers The Jolly Cricketers (@JollyCricketers) reported from Seer Green, England

    @btbusinesscare @BTBusiness please help! No phone line since Wednesday. You promised it would be fixed by Friday #complaints

  • _gavinjones Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband

  • _gavinjones Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • RobPercyPhoto Rob Percy (@RobPercyPhoto) reported from High Wycombe, England

    @John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

  • HenleyPhotos Henley-on-Thames (@HenleyPhotos) reported from Henley-on-Thames, England

    @UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!

  • NishTracey Tracey (@NishTracey) reported from Aylesbury Vale, England

    @bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

  • JollyCricketers The Jolly Cricketers (@JollyCricketers) reported from Seer Green, England

    @btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT

  • RussWWFC Russell Cox (@RussWWFC) reported from High Wycombe, England

    @bt_uk Hi, I want to use BT WiFi using my mobile account. But I can only see login options for Open zone, BT Broadband and Vodafone

  • mhunnibell Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, England

    COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • catherinejacks Catherine Daniel (@catherinejacks) reported

    @EE on the other hand has saved me, thank goodness for my phones hotspot and 5g. @bt_uk can you please please actually fix it.

  • LBLLuke smerrrrr (@LBLLuke) reported

    @bt_uk having issues in the South Belfast area, hub turning orange. Veey intermittent Internet but nothing reliable. Are you guys down or is it more local?

  • danhaughton Dan Haughton (@danhaughton) reported

    @bt_uk hi I want to cancel my services on 30/04/21, can I do this without calling in please.

  • JGreenwood91 Jacob Greenwood (@JGreenwood91) reported

    @bt_uk Hi Sian - yes,good news, I downloaded the software update and it fixed the issue. thanks for your assistance!

  • GrahamDDCox Graham Cox (@GrahamDDCox) reported

    @SaleRugbyNews @btsport @virginmedia Virgin Media red button works ok for me since they sent me a new box before Christmas, maybe old box is the problem?

  • TattwoU Col.Sha (@TattwoU) reported

    @Jim_Cornelius @bt_uk You are not alone, same here and apparently there is a network issue - according to Now Broadband! 🙄

  • fergusonfr44 🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported from Garvald, Scotland

    @bt_uk BT are a joke was on chat yesterday regarding fault told engineer coming 23rd email says 29th yet told it is has been prioritised, the fault was reported 17th, engineer will find no problem in house it’s at the exchange always is it’s a recurring fault, bloody useless 🤬🤬🤬🤬

  • janskells janet skells (@janskells) reported

    @btsportmotogp @gavinemmett Unfortunately I can no longer watch motogp on btsport as a pensioner I cannot afford the £20 a month so had to cancel it. Very sad.

  • gobuddygo Frank Barratt (@gobuddygo) reported

    @bt_uk Shame your customer care team don't return calls when promised, seem incapable to arrange Openreach to do a survey for me, 4 month's and counting to sort out my Fibre order.

  • Matty_Bell_ Matt (@Matty_Bell_) reported

    @bt_uk I believe I’m supposed to be getting 20mb/s download speed not sure for upload, had technicians come best thing they could do was give us a signal booster which does nothing for speeds just gives better stability