BT (British Telecom)

BT (British Telecom) Outage Report in Lacey Green, Buckinghamshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lacey Green, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lacey Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lacey Green, Buckinghamshire, England 05/10/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lacey Green, Buckinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: High Wycombe, Chesham, Gerrards Cross, Amersham, Thame, Marlow, Aylesbury, Berkhamsted, Tring and Beaconsfield.

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City Problem Type Report Time
United KingdomHigh Wycombe E-mail
United KingdomHigh Wycombe E-mail
United KingdomChesham Wi-fi
United KingdomGerrards Cross E-mail
United KingdomAmersham E-mail
United KingdomThame Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Lacey Green, England

Latest outage, problems and issue reports in Lacey Green and nearby locations:

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • _gavinjones Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied

  • JollyCricketers The Jolly Cricketers (@JollyCricketers) reported from Seer Green, England

    @btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT

  • andyrow andyrow (@andyrow) reported from Hazlemere, England

    Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

  • whiskeychap Whisk(e)y Chap 🏴󠁧󠁢󠁥󠁮󠁧󠁿🥃🇺🇦 (@whiskeychap) reported from Lacey Green, England

    @shot_stone @uk_whisky @bt_uk I used it for that too, no issues?

  • chrisgreen Chris Green (@chrisgreen) reported from High Wycombe, England

    The exchange in Beaconsfield has just fallen over, landlines and broadband down. Anyone from @btbusinesscare online who can get someone on the case. Has taken out most of the businesses in the area including their card processing capabilities? Thanks. #bthelp @OpenreachHelp

  • PaulWhelanTweet Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England

    @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.

  • _gavinjones Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband

  • jwedwards1 John Edwards (@jwedwards1) reported from Marlow Bottom, England

    @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

  • NishTracey Tracey (@NishTracey) reported from Aylesbury Vale, England

    @bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • Tring_Astro Tring Astro (@Tring_Astro) reported from Tring, England

    @btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....

  • carboncoach Dave Hampton (Standing as Earth) 🌍 (@carboncoach) reported from Marlow Bottom, England

    Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows

  • RobPercyPhoto Rob Percy (@RobPercyPhoto) reported from High Wycombe, England

    @John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

  • mhunnibell Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, England

    COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

  • soapstars2k Mrs C (@soapstars2k) reported from Aylesbury Vale, England

    @bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.

  • HenleyPhotos Henley-on-Thames (@HenleyPhotos) reported from Henley-on-Thames, England

    @UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • black_jeans Michelle (@black_jeans) reported

    @bt_uk Hi Lisa, I spoke to your customer services and they are sending out an engineer. Thank you.

  • StephenDunn60 Stephen Dunn (@StephenDunn60) reported

    @bt_uk is your entire service dysfunctional? After a lifetime trying to organise a change of address I thought I had got there. However, you have now cancelled my @btsport and that was after giving me credit for past ineptness!

  • ZahraJessa Zahra Jessa (@ZahraJessa) reported

    @bt_uk Really appalling + unprofessional service from BT. Had one of your customer service guys try to retain my custom offering me a renewal at £24.99/ month with a £50 digital voucher. Promised to phone back between 8.30 and 9pm as he ran into issues with his system,but no phone call

  • Sunshine5320 hello (@Sunshine5320) reported

    @bt_uk please help! I have a engineer out today with a wide timescale - I need a more accurate one as I can’t be in the property all day due to my boiler breaking - please help! Your online chat is terrible and high wait time on phone!!

  • PhilSpackman Phil Spackman (@PhilSpackman) reported

    @bt_uk Apologies for being a moaning myrtle just obviously frustrating what I’ve been through with you guys and have these issues still and paying extra for Wi-Fi discs to hardwire and still not great.

  • dancastree6346 robert smith (@dancastree6346) reported

    @bt_uk a reply would be nice ? or i go plan b i.e. contact the newspapers about bt not caring about customers and bt not willing to help customers

  • 8arnesy7 Tim Wallis (@8arnesy7) reported

    Thank you @btsport for recognition of #BHAFC why would Potter go to Everton? They’re a pile of crap. He is building something at Brighton.

  • WallHeathWolves Wall Heath Wolves (@WallHeathWolves) reported

    @btsport any reason that I can’t access the app on my Samsung tv. Screen just goes blank why you try to load any channel? Paying a lot of money for a very poor service

  • usamabasit Usama Basit 💙 (@usamabasit) reported

    Either. It bas now been 9 days without wi-fi. In this day and age, to be without wi-fi is quite a significant problem. Can someone at @bt_uk actually give me an answer/solution to the problem, as going round and round in circles.

  • JustDuff Colin Duffy (@JustDuff) reported

    @bt_uk Yes but engineers come at night after we phone to complain, even though they tell us they can't fix it at night and no engineers come out the following day so it's like rinse and repeat