BT (British Telecom) Outage Report in Lacey Green, Buckinghamshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lacey Green, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lacey Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Lacey Green, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: High Wycombe, Thame, Beaconsfield, Aylesbury, Henley on Thames, Amersham, Chesham and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe |
Internet | |
| High Wycombe |
Internet | |
| High Wycombe |
Internet | |
| High Wycombe |
Internet | |
| High Wycombe |
Internet | |
| Thame |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Lacey Green, England
Latest outage, problems and issue reports in Lacey Green and nearby locations:
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Mrs C
(@soapstars2k) reported
from
Aylesbury Vale, England
@bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.
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Marcus Hunnibell
(@mhunnibell) reported
from
Princes Risborough, England
COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!
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Tring Astro
(@Tring_Astro) reported
from
Tring, England
@btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....
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Rob Smith
(@robsmithrugby) reported
from
Tring, England
Excited as I move into Day 5 of Wi-Fi failure and hope of engineers visit @bt_uk and @BTGroup As yet just silence. Not keen to pop down the shops. Guessing the repair work will take for my 5 day wait about 30mins. Productivity eh, who needs it. Why no local maintenance beyond me
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Henley-on-Thames
(@HenleyPhotos) reported
from
Henley-on-Thames, England
@UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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Whisk(e)y Chap 🏴🥃🇺🇦
(@whiskeychap) reported
from
Lacey Green, England
@shot_stone @uk_whisky @bt_uk I used it for that too, no issues?
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied
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Dave Hampton (Standing as Earth) 🌍
(@carboncoach) reported
from
Marlow Bottom, England
Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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Chris Green
(@chrisgreen) reported
from
High Wycombe, England
The exchange in Beaconsfield has just fallen over, landlines and broadband down. Anyone from @btbusinesscare online who can get someone on the case. Has taken out most of the businesses in the area including their card processing capabilities? Thanks. #bthelp @OpenreachHelp
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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Paul Whelan
(@PaulWhelanTweet) reported
from
Aston Clinton, England
@btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever
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Keith Cox
(@keithcox74) reported
from
Farnham Royal, England
Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.
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Tracey
(@NishTracey) reported
from
Aylesbury Vale, England
@bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Declan Byrne
(@DeclanS_Byrne) reported
@bt_uk our phone has gone down with no warning, no dial tone. Smart Hub is flashing purple. This has never happened before. But you say no fix until 10th November. Terrible service!
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Warren Ball
(@waarrenball) reported
@bt_uk No only a text a day ago saying I will receive a estimated fix time within 48 hours but haven’t heard anything other than that
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Nat 💕
(@Silcox777) reported
@bt_uk your BT TV record function is awful, always chops the end of programmes off 🤬
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Mrs S
(@rob_larna75) reported
@bt_uk please pass on thanks to Kevin on the help desk this morning- great customer service 👏
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M
(@mstarmatt) reported
@btbusinesscare Why? So you can close it without valid reason again? The service we have is intermittent and you just don’t care
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Ann Marie Buscema
(@AnnBuscema) reported
@bt_uk Are aware that during the summer over 40 million Scams in the UK.the BT Call Blocker Phone I had before.i upgraded to a new one.i suffer from severe health problems it's making me anxious
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RectumSpectrum.eth
(@RectumSpectrum) reported
@bt_uk hi, where is the best place to check service status for fibre? We don't have a landline number to use the usual broadband service checker.
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Liesl
(@LiesleyWiesley) reported
So @bt_uk, I DM’d yesterday and you arranged a 3rd broadband Engineer visit after 2 previous no shows! Guess what’s happened with the 3rd? 😡 Is it time to cancel my 20+year account and move to @SkyUK
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Amelia Simpson
(@ameliabel19) reported
@bt_uk They weren’t. I have DM’d you but no response. No call. This is pretty terrible service - again.
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stuart winship
(@5tuart71) reported
@bt_uk But it’s funny that when I comment on BT marketing people apologise then I get shoved back on the customer service hamster wheel of misery