BT (British Telecom)

BT (British Telecom) Outage Report in Lacey Green, Buckinghamshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lacey Green, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lacey Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lacey Green, Buckinghamshire, England 03/10/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (8%)

    Phone (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Lacey Green, Buckinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Beaconsfield, Aylesbury, Henley on Thames, Gerrards Cross, High Wycombe, Berkhamsted, Thame, Chesham, Tring, Princes Risborough, Amersham and Bourne End.

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City Problem Type Report Time
United KingdomBeaconsfield Internet
United KingdomAylesbury Phone
United KingdomBeaconsfield Wi-fi
United KingdomHenley on Thames Internet
United KingdomGerrards Cross Total Blackout
United KingdomGerrards Cross Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Lacey Green, England

Latest outage, problems and issue reports in Lacey Green and nearby locations:

  • JollyCricketers The Jolly Cricketers (@JollyCricketers) reported from Seer Green, England

    @btbusinesscare @BTBusiness please help! No phone line since Wednesday. You promised it would be fixed by Friday #complaints

  • mhunnibell Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, England

    COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!

  • NishTracey Tracey (@NishTracey) reported from Aylesbury Vale, England

    @bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.

  • soapstars2k Mrs C (@soapstars2k) reported from Aylesbury Vale, England

    @bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • _gavinjones Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied

  • Tring_Astro Tring Astro (@Tring_Astro) reported from Tring, England

    @btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • andyrow andyrow (@andyrow) reported from Hazlemere, England

    Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

  • _gavinjones Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband

  • HenleyPhotos Henley-on-Thames (@HenleyPhotos) reported from Henley-on-Thames, England

    @UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!

  • JollyCricketers The Jolly Cricketers (@JollyCricketers) reported from Seer Green, England

    @btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT

  • tommaskell Tom Maskell (@tommaskell) reported from Marlow Bottom, England

    Terrible service @bt_uk - I phone to report a series of scam calls purporting to be from you.... Get through to your nuisance phone calls dept only to have the call terminated.

  • gerryjmurray Gerry Murray (@gerryjmurray) reported from Beaconsfield, England

    @bt_uk No - your website said there’s a fault that needs an engineer. Your support person wouldn’t book it unless I agreed to pay £85 for a call out to fix your broadband which is at 1/5th the speed it should be. I refused and have ordered sky and will be cancelling BT this evening

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

  • RussWWFC Russell Cox (@RussWWFC) reported from High Wycombe, England

    @bt_uk Hi, I want to use BT WiFi using my mobile account. But I can only see login options for Open zone, BT Broadband and Vodafone

  • PaulWhelanTweet Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England

    @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • edengr4ce E d e n G r a c e ☀️ (@edengr4ce) reported

    @bt_uk It’s a joke this with BT constantly, connection is awful at the best of times and now this at half term. When’s it gonna be back up and running??

  • Richard99770384 Richard Coombs (@Richard99770384) reported

    @petercrouch @GaryLineker @btsport Get your shoes off!! Poor that Gary

  • gary_winter1935 Gary CEO Sausage & Egg Sandwich Marketing Board (@gary_winter1935) reported

    @bt_uk Question. Why is your broadband so bad? I’m currently working on my phones data because I can’t get anything from my router. It’s not a WiFi issue because my WAP is not sending a signal either. Maybe it’s time to change to a new provider?

  • BlueDillon2011 Jayne (@BlueDillon2011) reported

    Is @TalkTalk using @bt_uk 's roll out of faster fibre to make people renew contracts with them? Mine was upgraded @talktalk 's request and I'm now advised I need a new 4k TV box to fix problems caused by the installation, to get one I've got to renew my contract.

  • ONC147 Oliver (@ONC147) reported

    @aitken_will @bt_uk My broadband went down last night in TN12 postcode and @bt_uk are saying it’ll be 5 or 6 days to fix. Will I at least find out what the issue is for such a long delay?

  • Mike_Bottomley Mike Bottomley (@Mike_Bottomley) reported

    Just had our quote back from @bt_uk & @OpenreachHelp for 10mb broadband under the ‘Universal Service Obligation’. It comes in at an unbelievable eye watering £410,513.00 to install! @Ofcom need to look at how a BB service can cost more than a house…!

  • sarahchidgey Sarah Chidgey (@sarahchidgey) reported

    Not great service from @bt_uk - trying to renew my contract...... and understand billing... been holding to speak to billing for what seems hours!!

  • GentlemanMaker Kelly Sands (@GentlemanMaker) reported

    @bt_uk hello bt, any news on the county wide internet outage in Kent?

  • ONC147 Oliver (@ONC147) reported

    So now I’m being told the broadband is down across the whole of Staplehurst and Marden. Why we can’t be told these things by our providers @bt_uk ?

  • masonda1 Darren (@masonda1) reported

    @bt_uk I was booked in for a call between 12:30 and 14:30 today to deal with an ongoing complaint/issue. No one has called. Where do I go from here? Can a manager call me at their earliest convenience. My number is on my DM I’ve sent