BT (British Telecom) Outage Report in Lacey Green, Buckinghamshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lacey Green, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lacey Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Lacey Green, Buckinghamshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Marlow, Tring, High Wycombe, Chesham, Henley on Thames, Aylesbury, Chinnor, Berkhamsted, Ashley Green, Thame, Lewknor, Amersham, Princes Risborough, Gerrards Cross and Beaconsfield.
| City | Problem Type | Report Time |
|---|---|---|
 Marlow |
Internet | |
| Marlow |
Internet | |
| Tring |
Internet | |
| High Wycombe |
Internet | |
| Marlow |
Internet | |
| Chesham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Lacey Green, England
Latest outage, problems and issue reports in Lacey Green and nearby locations:
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Tracey
(@NishTracey) reported
from
Aylesbury Vale, England
@bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT
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Keith Cox
(@keithcox74) reported
from
Farnham Royal, England
Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.
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Russell Cox
(@RussWWFC) reported
from
High Wycombe, England
@bt_uk Hi, I want to use BT WiFi using my mobile account. But I can only see login options for Open zone, BT Broadband and Vodafone
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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Paul Whelan
(@PaulWhelanTweet) reported
from
Aston Clinton, England
@btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.
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Mrs C
(@soapstars2k) reported
from
Aylesbury Vale, England
@bt_uk our internet has been on and off all day. My husband spoke to someone earlier who told him there were no issues. There's clearly still issues. I'm having to watch NORMAL TV. Not sure i can survive much longer. Please help.
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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andyrow
(@andyrow) reported
from
Hazlemere, England
Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk
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Tom Maskell
(@tommaskell) reported
from
Marlow Bottom, England
Terrible service @bt_uk - I phone to report a series of scam calls purporting to be from you.... Get through to your nuisance phone calls dept only to have the call terminated.
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Tring Astro
(@Tring_Astro) reported
from
Tring, England
@btbusinesscare you are a total nightmare!!!!!! Two days trying to report and get help with our phone line and still nowhere....
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever
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Marcus Hunnibell
(@mhunnibell) reported
from
Princes Risborough, England
COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness please help! No phone line since Wednesday. You promised it would be fixed by Friday #complaints
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Henley-on-Thames
(@HenleyPhotos) reported
from
Henley-on-Thames, England
@UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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Gavin Jones
(@_gavinjones) reported
from
High Wycombe, England
@bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Olli!
(@xolliChen) reported
@specutainment @btsport I will never forget that moment when I accidentally turned on this film on my german TV. I ran in circles. ya !!:D
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The Hill Joinery
(@hilljoinery) reported
@btbusinesscare We have had a complaint lodged since 5th February, they closed it today without any resolution or service reinstated
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Martin
(@yeahnotbad) reported
@bt_uk Spoke to one of your advisors again yesterday. They are hopefully phoning us back with a solution today
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Susan Scarrott #3.5% 🇪🇺
(@SueScarrott) reported
@bt_uk Is this parody? I can't even get an AGREED connection. 'Fobbed off'... lied to & reps that haven't got a clue. Complaints a waste of time... as they consider customers to stupid too understand. Promised call backs never happen just 'weekly texts' to say there's a delay. Terrible!
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Customers r Special
(@CustomerSpecial) reported
THE BIG BAD LIE. KNOWING THEY ARE TALKING S*** AS THEY HAVE BEEN MAKING PROMISE AFTER PROMISE, LIE AFTER LIE: "They have the call-back set for that date, things may change and an update may be available sooner. If so, the team will be in touch." @BTCare @bt_global @bt_uk
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Nicola Ashbrook
(@NicolaAWrites) reported
@bt_uk I appreciate it sounds like we’re fine because of the hub but we’re in area of poor phone connectivity so it doesn’t work that well and it can’t support more than 1 or 2 devices, hence us needing proper internet
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Steve Flatman
(@SteveFlatman2) reported
@bt_uk For information I just checked my monthly bill and found that BT had overcharged me by about 20% due to some incorrect simple calculations. Not sure how many other customers suffer?? Perhaps you could offer Care to these and also help your billing department with simple maths?
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in klöver
(@inkloverni) reported
@btbusinesscare We have been open for 1 week after 4 months of lockdown. We have no mobile coverage so cannot accept payment. We were supposed to be upgraded next month not disconnected a month early?! We have been on the phone all day and nobody has been able to provide us with a resolution?
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Tijo Joy
(@TijoJoy) reported
@bt_uk Need urgent help!! I have ordered a new connection & due to issues with the infra its getting delayed for weeks. Can i talk to someone to arrange something as a temp solution. I'm working frm home & without a connection is been tough. Please advise
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Tony Sutton
(@tony_sutton) reported
@bt_uk @Shelle02 Sorry for butting in but...water & wires do NOT mix. This needs to be fixed. I'm actually a bit surprised with your reply. It's your job to protect your property from breaking and to ensure it works for your customers who are paying you for your service.