BT (British Telecom) Outage Report in Thame, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thame, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thame and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Thame, Oxfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: High Wycombe, Aylesbury, Bicester, Princes Risborough, Oxford, Didcot, Wallingford, Thame and Bourne End.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe |
Internet | |
| High Wycombe |
Internet | |
| Aylesbury |
Wi-fi | |
| Bicester |
Internet | |
| Bicester |
Phone | |
| Princes Risborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thame, England
Latest outage, problems and issue reports in Thame and nearby locations:
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RP Bike Sgt
(@BikeSgt) reported
from
Bicester, England
Generally quick to moan at poor customer service so for a change a positive post about @bt_uk. Called earlier to look at changing tariffs due to increased prices. Lloyd was helpful, cheerful and upgraded me, saving me money as well. #GoodSkliis.
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Moff
(@Moffontour) reported
from
Oxfordshire, England
@bt_uk I am absolutely appalled to hear of the disgraceful service you have given my severely disabled parents. Passing my mothers call from pillar to post for so long she had a seizure then promising to call her back but not doing so. Without WiFi or help since Thursday. 😡😠🤬
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Simon Kaye
(@sikaye_oxf) reported
from
Oxfordshire, England
@bt_uk my bt disc has started to fail. Seems to go orange after a few hours. Wifi devices reverting to router giving very poor performance
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you
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Paul Whelan
(@PaulWhelanTweet) reported
from
Aston Clinton, England
@btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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Marcus Hunnibell
(@mhunnibell) reported
from
Princes Risborough, England
COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!
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Dave Hampton (Standing as Earth) 🌍
(@carboncoach) reported
from
Marlow Bottom, England
Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows
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Tracey
(@NishTracey) reported
from
Aylesbury Vale, England
@bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.
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Whisk(e)y Chap 🏴🥃🇺🇦
(@whiskeychap) reported
from
Lacey Green, England
@shot_stone @uk_whisky @bt_uk I used it for that too, no issues?
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BevHillz
(@biss5804) reported
from
Bicester, England
@lumilyon @bt_uk I paid to cancel my contract with BT. Absolutely appalling customer service & service in general.
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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E L L I E B L A K E
(@ellieeeroseee_) reported
from
Oxfordshire, England
So many calls and emails and still no broadband, yet had an email to say our account has been cancelled. Absolutely awful service from @bt_uk surely it’s not this difficult to come and fit out WiFi in to our new property?!
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Chris Green
(@chrisgreen) reported
from
High Wycombe, England
The exchange in Beaconsfield has just fallen over, landlines and broadband down. Anyone from @btbusinesscare online who can get someone on the case. Has taken out most of the businesses in the area including their card processing capabilities? Thanks. #bthelp @OpenreachHelp
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Ian East
(@Easters86) reported
from
Didcot, England
@bt_uk Is broadband down in OX11 postcode area?
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Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@btsport Decent sports coverage but PLEASE stop the preaching. People watch you to see and enjoy sport, and people are turning off with your forcing opinions down their throats.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark jarman
(@Jarmanmark79) reported
@btcare hi, if its not too much trouble can we please have some internet, i know its far too greedy of me to expect some internet even tho i pay a rediculous amount for it but a little bit this week would be nice as so far we have had next to **** all
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James Turner
(@jamestestarossa) reported
@bt_uk Not a freeview issue. Picture is currently doing it and the Home menu is not viewable due to the distortion so unable to check signal strength. Plugged aerial in direct to TV and absolutely fine.
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BadAssSmith30
(@badasssmith30) reported
@btsport sort out your technical problems
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DontFearThe-4
(@fpl_4) reported
@Ofcom @bt_uk ..is increasing by the day for our gran and the Family, and we have been told it would be fixed only for it to be delayed and still no response to our request for a temporary fix for our Gran. Please help we don’t know where else to turn
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DontFearThe-4
(@fpl_4) reported
@Ofcom our 96yr Old Gran has been without a Phone line for a month, The phone line connects her emergency lifeline to the Family as she lives alone. We have had no response from @bt_uk for our request for Welfare case for 3 days despite a promise of 4hour response, the distress..
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Axe Raver
(@axeravu) reported
@bt_uk My sister has reconnected but have been completely stumped by deals offered through the chat. I've encouraged her to negotiate better deal as her current is really expensive, I pay less for similar service with you guys. Was told better deals was only available through phone.
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TurtleHead
(@BodyTaskforce) reported
@bt_uk 4 days no internet after Openreach stripped out my copper and attempted to run fibre into a broken duct! Where is my engineer, why am I living on 4g cards! GB26816757
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DontFearThe-4
(@fpl_4) reported
@WhichUK @bt_uk ..is increasing by the day for our gran and the Family, and we have been told it would be fixed only for it to be delayed and still no response to our request for a temporary fix for our Gran. Please help we don’t know where else to turn
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Mike Cloudsdale
(@MikeCloudsdale) reported
@EE @MarcAllera Shame none of your efforts made any difference to my signal strength/speed, therefore there is still no point in switching to a @bt_uk hybrid connection.
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Ben
(@owlsfan83) reported
@bt_uk Seems to be working fine now. My neighbours had the same problem. Seemedbto come back up after an hour. Thanks.