BT (British Telecom)

BT (British Telecom) Outage Report in Thame, Oxfordshire, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Thame come from postal codes OX9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thame, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thame and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thame, Oxfordshire, England 04/11/2025 11:05

April 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thame, Oxfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Thame, Oxford, High Wycombe, Didcot, Bicester, Aylesbury and Princes Risborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomThame Internet
United KingdomOxford Internet
United KingdomHigh Wycombe E-mail
United KingdomDidcot Internet
United KingdomOxford Total Blackout
United KingdomDidcot Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Thame, England

Latest outage, problems and issue reports in Thame and nearby locations:

  • chrisgreen Chris Green (@chrisgreen) reported from High Wycombe, England

    The exchange in Beaconsfield has just fallen over, landlines and broadband down. Anyone from @btbusinesscare online who can get someone on the case. Has taken out most of the businesses in the area including their card processing capabilities? Thanks. #bthelp @OpenreachHelp

  • mhunnibell Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, England

    COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!

  • NishTracey Tracey (@NishTracey) reported from Aylesbury Vale, England

    @bt_uk Sorry I can help assist @bt_uk @BTCare further I’ll leave this problem in your safe hands.

  • RobPercyPhoto Rob Percy (@RobPercyPhoto) reported from High Wycombe, England

    @John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

  • carboncoach Dave Hampton (Standing as Earth) 🌍 (@carboncoach) reported from Marlow Bottom, England

    Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

  • sikaye_oxf Simon Kaye (@sikaye_oxf) reported from Oxfordshire, England

    @bt_uk my bt disc has started to fail. Seems to go orange after a few hours. Wifi devices reverting to router giving very poor performance

  • whiskeychap Whisk(e)y Chap 🏴󠁧󠁢󠁥󠁮󠁧󠁿🥃🇺🇦 (@whiskeychap) reported from Lacey Green, England

    @shot_stone @uk_whisky @bt_uk I used it for that too, no issues?

  • Easters86 Ian East (@Easters86) reported from Didcot, England

    @bt_uk Is broadband down in OX11 postcode area?

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • Moffontour Moff (@Moffontour) reported from Oxfordshire, England

    @bt_uk I am absolutely appalled to hear of the disgraceful service you have given my severely disabled parents. Passing my mothers call from pillar to post for so long she had a seizure then promising to call her back but not doing so. Without WiFi or help since Thursday. 😡😠🤬

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router please so I know if thats the problem or not, thanks

  • Hoopsjackal Mark Crossley (@Hoopsjackal) reported from Wheatley, England

    @btsport Decent sports coverage but PLEASE stop the preaching. People watch you to see and enjoy sport, and people are turning off with your forcing opinions down their throats.

  • jwedwards1 John Edwards (@jwedwards1) reported from Marlow Bottom, England

    @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

  • ellieeeroseee_ E L L I E B L A K E (@ellieeeroseee_) reported from Oxfordshire, England

    So many calls and emails and still no broadband, yet had an email to say our account has been cancelled. Absolutely awful service from @bt_uk surely it’s not this difficult to come and fit out WiFi in to our new property?!

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

  • PaulWhelanTweet Paul Whelan (@PaulWhelanTweet) reported from Aston Clinton, England

    @btbusinesscare Sadly, the chat agent couldn’t help either. Simple question, no-one can give me an answer. I’ll try the Billing team again later. Spoke to them yesterday, and got three different answers. Unbelievable.

  • biss5804 BevHillz (@biss5804) reported from Bicester, England

    @lumilyon @bt_uk I paid to cancel my contract with BT. Absolutely appalling customer service & service in general.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JD21290 Jack Young (JDM Gaming) (@JD21290) reported

    So @bt_uk I'm now 40gb of data down after having to hotspot my phone as I work from home. Will we be getting refunded as we are paying for services we aren't getting? the Internet has been down all day now. If not, I'm happy to switch at this point as its a joke.

  • tran_d87 David Tran (@tran_d87) reported

    @bt_uk they said their transmitter nearest to my address is working. thru have asked me to retune with the aerial plug removed and then to retune with the plug back in. No difference with the result. i suspect i have damage to my tv aerial but i can’t be sure.

  • BurkinshawAnna Anna Burkinshaw (@BurkinshawAnna) reported

    @bt_uk Nope. I waited over 2 hours then called up myself. It’s not good enough. None of my callbacks have been delivered as promised. And my issue is still unresolved. I can’t book an engineer appt because my account is an “exception” on the system and no one can clear it. Ludicrous.

  • Richboxingbets Boxing Bet Guru (@Richboxingbets) reported

    @gavinbr74 @KornerMan44 @FiteTV Cancel the BTSport and SkySports subscription. You're getting no value for money there. All the half decent fights are PPV.

  • K_Deeksy Kevin Deehan (@K_Deeksy) reported

    @mrjakehumphrey @btsport bring the monthly subscription charge down next. prices are a joke

  • MartWillWirral Martin Williams (@MartWillWirral) reported

    @bt_uk hello, who do I speak with regarding a refund. Had no internet since 15th May as someone crashed into junction box on main road. Neighbour says 'fix date' should be 25th May. Had to pay for extra data on phone and a dongle.

  • katiehawesxo Katie Hawes (@katiehawesxo) reported

    @bt_uk your service is absolutely shocking!!! Rude and unhelpful employees that don’t do their job properly! You pay for a service and don’t get it!!!! Absolutely shocking!!!

  • MartWillWirral Martin Williams (@MartWillWirral) reported

    @bt_uk Didn't think I'd have to report it as the internet is down for the whole neighbourhood. But, I'll do it later.

  • GinoProg Gino (@GinoProg) reported

    @Sylvia_RockShow @bt_uk And yet - in all the ads urging people to join their broadband network - they ask "why wouldn't you?" Well, here's why not!

  • NovakEndo Novak Endo (@NovakEndo) reported

    @bt_uk Interesting how previously I was getting fast Internet (50Mbps download etc), was offered super fast Internet for £10p/m more. Initially agreed but then realised not really needed to cancelled before even set up. Now Internet is incredibly slow (0.27Mbps download atm) 🤔