BT (British Telecom)

BT (British Telecom) Outage Report in Benson, Oxfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Benson, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Benson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Benson, Oxfordshire, England 01/02/2026 17:10

January 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Benson, Oxfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Oxford, Abingdon, Didcot and East Hendred.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Phone
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomOxford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Benson, England

Latest outage, problems and issue reports in Benson and nearby locations:

  • BethcWillard Beth Willard (@BethcWillard) reported from Reading, England

    @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

  • yatesy_oi_oi richard G-Yates (@yatesy_oi_oi) reported from Abingdon, England

    @btsport @bt_uk Not on my BT service I won't. Picture is rubbish. #BTbloodyterrible

  • HenleyPhotos Henley-on-Thames (@HenleyPhotos) reported from Henley-on-Thames, England

    @UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!

  • Caoimhe88Byrne caoimhe byrne-hansen (@Caoimhe88Byrne) reported from Reading, England

    @BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router please so I know if thats the problem or not, thanks

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • Highlowmilo1 Highlowmilo (@Highlowmilo1) reported from Reading, England

    @bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

  • shaz_perry Sharon Perry Art (@shaz_perry) reported from Reading, England

    @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

  • bft9 Bren (@bft9) reported from Reading, England

    @TheVanaramaNL @btsport Nobel never punished them the crap referee did

  • mhunnibell Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, England

    COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • Hoopsjackal Mark Crossley (@Hoopsjackal) reported from Wheatley, England

    @btsport Decent sports coverage but PLEASE stop the preaching. People watch you to see and enjoy sport, and people are turning off with your forcing opinions down their throats.

  • Easters86 Ian East (@Easters86) reported from Didcot, England

    @bt_uk Is broadband down in OX11 postcode area?

  • rgcarr1 Rob Carr (@rgcarr1) reported from Woodley, England

    @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

  • JR_1871 Jonathan Richards (@JR_1871) reported from Reading, England

    Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

  • rogredhat Roger Neal (@rogredhat) reported from Abingdon, England

    @bt_uk Unfortunately still having issues :-(

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

  • PF_BootCamp James Parker (@PF_BootCamp) reported from Reading, England

    @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • __Mycroft__ 🇮🇪 Patrick O'Donnell 🇮🇪 (@__Mycroft__) reported

    @bt_uk Nobody cares, fix the internet

  • ProfChrisMowles Chris Mowles (@ProfChrisMowles) reported

    After multiple texts from @bt_uk about when the fault would be fixed (also told it would be today), eventually told it would be Tues 19th, a week after first report. Sheesh. 'How do you rate our service'?

  • rachelpdavid Rachel David (@rachelpdavid) reported

    @bt_uk Great service today….not! Engineer due today between 1 and 6pm, no show and no communication to explain why!

  • dastewart1971 Oh no it’s Clem Fandango Esq. (@dastewart1971) reported

    @sarah_church @bt_uk Also it would be cool to plug your laptop into the cat 5 port on the back of the router, just to prove your problem is with the Wi-Fi and not your internet connection. If you live near a lot of other households then the Wi-Fi has to complete with everyone else.

  • snipe2379 J (@snipe2379) reported

    @bt_uk Complaint and evidence now sent the ombudsman service

  • MsVanillaRose (((Ⓥanilla Rose, presumptive witch))) (@MsVanillaRose) reported

    @bt_uk I was never asked whether I wanted my ability to make phone calls depend on whether the broadband was working. The broadband failed briefly this afternoon and I realised I hadn't been consulted at all on whether I wanted 2 important forms of communication to fail at once.

  • mpezet Martin Pezet (@mpezet) reported

    @bt_uk the issue appears to have resolved itself, thanks

  • sarah_church sarah (@sarah_church) reported

    @bt_uk I’ve sent a text. I’ve had a series of issues over the past few months, just constant problems with my Wi-fi. Struggling to work from home at the moment with such poor service.

  • ProfChrisMowles Chris Mowles (@ProfChrisMowles) reported

    Trying to fix a landline fault, now turned into a broadband fault, with @bt_uk: Agent: who is the account holder? Me: ma's name: A: that's not the name we have. Me: could it be me, the son? A: you have to give me a definitive answer. Me: Ok Ma.

  • cazzamcq_ caroline ann (@cazzamcq_) reported

    Help @bt_uk, no WiFi and a purple flashing light on my router for two days. All cables are connected properly