BT (British Telecom)

BT (British Telecom) Outage Report in Benson, Oxfordshire, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Benson, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Benson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Benson, Oxfordshire, England 04/02/2025 17:15

April 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Benson, Oxfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Didcot, Oxford, Abingdon, Thame, Henley on Thames and Princes Risborough.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomDidcot Internet
United KingdomReading Internet
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Benson, England

Latest outage, problems and issue reports in Benson and nearby locations:

  • pumps1000 Ian Reynolds (@pumps1000) reported from Reading, England

    @bt_uk The issue is that you charge customers for a service. A service which allows scammers access to your system. I would have been happy to give up the line for a token gesture. You try blocking 80 calls an hour!

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • rgcarr1 Rob Carr (@rgcarr1) reported from Woodley, England

    @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router please so I know if thats the problem or not, thanks

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

  • Hoopsjackal Mark Crossley (@Hoopsjackal) reported from Wheatley, England

    @btsport Decent sports coverage but PLEASE stop the preaching. People watch you to see and enjoy sport, and people are turning off with your forcing opinions down their throats.

  • Highlowmilo1 Highlowmilo (@Highlowmilo1) reported from Reading, England

    @bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.

  • HenleyPhotos Henley-on-Thames (@HenleyPhotos) reported from Henley-on-Thames, England

    @UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!

  • PF_BootCamp James Parker (@PF_BootCamp) reported from Reading, England

    @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

  • rogredhat Roger Neal (@rogredhat) reported from Abingdon, England

    @bt_uk Unfortunately still having issues :-(

  • Easters86 Ian East (@Easters86) reported from Didcot, England

    @bt_uk Is broadband down in OX11 postcode area?

  • mhunnibell Marcus Hunnibell (@mhunnibell) reported from Princes Risborough, England

    COVID no doubt continues to be an excuse to reduce customer service @bt_uk or is it your infrastructure that is rubbish? Prospect of no WiFi for 10 days when working from home is unacceptable. Please help sooner, answering the phone would be a good start!

  • yatesy_oi_oi richard G-Yates (@yatesy_oi_oi) reported from Abingdon, England

    @btsport @bt_uk Not on my BT service I won't. Picture is rubbish. #BTbloodyterrible

  • JR_1871 Jonathan Richards (@JR_1871) reported from Reading, England

    Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

  • shaz_perry Sharon Perry Art (@shaz_perry) reported from Reading, England

    @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

  • RNeacsu Razvan Neacsu (@RNeacsu) reported from Didcot, England

    @Feesuff1 @virginmedia Having same issues on BTSport 3 HD and 4HD.

  • BethcWillard Beth Willard (@BethcWillard) reported from Reading, England

    @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • bft9 Bren (@bft9) reported from Reading, England

    @TheVanaramaNL @btsport Nobel never punished them the crap referee did

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Chigwell, England

    Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

  • KirstiRobinson Kirsti - MrsFegFiction (@KirstiRobinson) reported

    Wow absolutely horrendous service from @bt_uk no working Internet for over a week, 2 failed engineer visits, multiple calls to a very non technical 'technical' team, no response on twitter and now we have to wait till Friday for another engineer. What are we paying you for?!

  • CorblimeyL CorblimeyL (@CorblimeyL) reported

    @btsport My BT broadband is continually **** and its impossible to contact them. Perhaps they're all watching sports?

  • BelgianKing17 ¹⁷ (@BelgianKing17) reported

    @England @bt_uk @Kalvinphillips Wtf? Ahead of Sterling, Grealish & even Kane?

  • 0Baylo Olly B (@0Baylo) reported

    @bt_uk Again no joy from Openreach today saying there is a systems fault with my order and to call back tomorrow. Ive waited and waited and still cannot go to work due to no Broadband. Apparently I am not the only customer having this issue, so what’s going on?! @WeAreOpenreach

  • louis_n17 Louis_JC (@louis_n17) reported

    @England @bt_uk @Kalvinphillips Why do the trophy’s look so bad

  • a_gallett A_G@llett (@a_gallett) reported

    @England @bt_uk @Kalvinphillips I’m sorry but wtf did or has he done really, Sterling for me all day long, his numbers and stats say it all 🙈

  • UtdNaz naz (@UtdNaz) reported

    @England @bt_uk @Kalvinphillips Wtf is this 😭😭

  • SinnyboyStephen Stephen Sinfield (@SinnyboyStephen) reported

    @England @bt_uk @Kalvinphillips Lesson to all football fans, support your own, Twitter,insta, it doesn’t matter. Just support them.

  • LogicPedagogic PedagogicLogic 🦡 (@LogicPedagogic) reported

    @bt_uk DM sent as requested 25 minutes ago, @bt_uk . I’ve got to go to work now. I assume I’ve got a 14-day cooldown period when I can just cancel the account and go with someone else if this can’t get sorted?