BT (British Telecom) outages and service status in Henley-on-Thames, England

Problems in the last 24 hours in Henley-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Henley-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Maidenhead, High Wycombe, Beaconsfield, Bracknell, and Crowthorne.

City	Problem Type	Report Time
Reading	Wi-fi	21 hours ago
Reading	Wi-fi	1 day ago
Reading	Internet	2 days ago
Reading	Phone	3 days ago
Maidenhead	E-mail	3 days ago
Reading	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Henley-on-Thames, England

Latest outage, problems and issue reports in Henley-on-Thames and nearby locations:

• 
  Khurram Qayam (@kqbrain) reported 2 minutes ago from Reading, England

  Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

• 
  floralclaire (@floralclaire) reported 3 minutes ago from Bracknell, England

  @bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!

• 
  John Gubba (@JohnGubba) reported 6 minutes ago from Marlow Bottom, England

  @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 8 minutes ago from Bracknell, England

  @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

• 
  andyrow (@andyrow) reported 8 minutes ago from Hazlemere, England

  Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

• 
  vicky clarke (@vickyclarke76) reported 12 minutes ago from Mortimer Common, England

  @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

• 
  Ian Reynolds (@pumps1000) reported 17 minutes ago from Reading, England

  @bt_uk The issue is that you charge customers for a service. A service which allows scammers access to your system. I would have been happy to give up the line for a token gesture. You try blocking 80 calls an hour!

• 
  David Bruton (@OutdoorDaveGB) reported 18 minutes ago from Reading, England

  @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

• 
  John Allen 🇬🇧🇿🇼 (@Cranstead) reported 23 minutes ago from Wokingham, England

  NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

• 
  Murray Heslin (@Muzzhar) reported 31 minutes ago from Wokingham, England

  @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

• 
  Tom Maskell (@tommaskell) reported 32 minutes ago from Marlow Bottom, England

  Terrible service @bt_uk - I phone to report a series of scam calls purporting to be from you.... Get through to your nuisance phone calls dept only to have the call terminated.

• 
  floralclaire (@floralclaire) reported 35 minutes ago from Bracknell, England

  @bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s

• 
  John Edwards (@jwedwards1) reported 38 minutes ago from Marlow Bottom, England

  @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 41 minutes ago from Maidenhead, England

  @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 42 minutes ago from Bracknell, England

  @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

• 
  Russell Cox (@RussWWFC) reported 43 minutes ago from High Wycombe, England

  @bt_uk Hi, I want to use BT WiFi using my mobile account. But I can only see login options for Open zone, BT Broadband and Vodafone

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 45 minutes ago from Bracknell, England

  @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

• 
  Gavin Jones (@_gavinjones) reported 47 minutes ago from High Wycombe, England

  @bt_uk 2/2 My security cameras are down, my kids can’t do their homework, very dissatisfied

• 
  Kevin Buckland (@thomablue) reported 48 minutes ago from Reading, England

  @btsport commentary and pundits are objectionable and biased . You can stick your subscription up your red tinged arse- **** you 😂🤣😂🤣😂

• 
  Doughnut Doney (@DoughnutDoney) reported 54 minutes ago from Benson, England

  @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  markdann. (@mrkdnnx) reported 59 seconds ago

  @bt_uk are an absolute joke. No internet and we get told “we have done everything we can, just keep restarting your router.” How about you actually attend to look at the issue because ever since you moved the router it’s awful!

• 
  Jon Chadwick (@JonD_Chadwick) reported 6 minutes ago

  @bt_uk Hi, still huge problems with BTID and BT email. This has been going on for weeks. Endless phone calls, nothing ever gets fixed. What is going on? Who do I speak to to get this fixed?

• 
  Faye Carter (@FayeLcarter) reported 10 minutes ago

  @bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP

• 
  RaeRubyRae (@RaeRubyRaeK) reported 11 minutes ago

  @bt_uk You do sell customer info and I can prove it! So I can’t use the app unless I give you my mobile number is that what you’re telling me? There’s no other option?

• 
  ralphaverbuch (@ralphaverbuch) reported 17 minutes ago

  @bt_uk login to account but can't see any details on anything anymore? Something is broken. Who do we talk to to sort this?

• 
  Philip Aggrey (@Felipe_Grey95) reported 17 minutes ago

  Hello @bt_uk and @skyuk your service really sucks. Why is it taking 30 mins to download ‘Prisoner’ when I have Halo 3 that I am paying loads of money for each month? You are pathetic 😡😡😡🤬🤬🤬

• 
  Jon Chadwick (@JonD_Chadwick) reported 18 minutes ago

  @bt_uk Yes, tried that, doesn't work. That's why I am contacting you? Has BT reached the stage where it simply isn't able to fix basic faults?

• 
  Jane (@Milly1Molly) reported 19 minutes ago

  @weatherbraine @bt_uk @Ofcom We went away from BT due to their service. Who in their right mind uses Evri?

• 
  Brian McBride (@brian_mcbride1) reported 20 minutes ago

  @TerryPDunn @bt_uk I'm also angry & frustrated that for weeks @BT 'guides' have taken my calls for help and either said they have passed the problem to technical team or latest contact was escalated to complaint & complaint closed within minutes of it being taken.

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 20 minutes ago

  @bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat