BT (British Telecom)

BT (British Telecom) Outage Report in Henley-on-Thames, Oxfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henley-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henley-on-Thames, Oxfordshire, England 06/05/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henley-on-Thames, Oxfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Maidenhead, Wokingham, Ascot, Bourne End, High Wycombe, Beaconsfield, Bracknell and Crowthorne.

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City Problem Type Report Time
United KingdomReading Wi-fi
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomMaidenhead E-mail
United KingdomWokingham E-mail
United KingdomReading Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Henley-on-Thames, England

Latest outage, problems and issue reports in Henley-on-Thames and nearby locations:

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • RobPercyPhoto Rob Percy (@RobPercyPhoto) reported from High Wycombe, England

    @John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router please so I know if thats the problem or not, thanks

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • shaz_perry Sharon Perry Art (@shaz_perry) reported from Reading, England

    @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • jwedwards1 John Edwards (@jwedwards1) reported from Marlow Bottom, England

    @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Peter171177 Peter Thompson (@Peter171177) reported

    @CollegeGameDay can you have a word with your provider in the U.K. @btsport the channel is down and they are doing nothing to help. This is one of the biggest days of the college football calendar and the channels not working!!!

  • adxm1878 Adam (@adxm1878) reported

    Talking about things in the nicest possible way, can you get Steve Mcmanananananam to shut ******** up please? @btsport

  • ClareHi96670918 Clare Hicks (@ClareHi96670918) reported

    @bt_uk Well I don’t understand how another disc will make signal better in bedroom as this disc range is only up a flight of stairs and can connect to PlayStation 6 feet away from disc

  • kevstuts77 stuts (@kevstuts77) reported

    @bt_uk I’m a Halo customer.. can’t use sky q boxes in our bedrooms , it either freezes or drops out . Have complained many times but nothings been done

  • Debbiealiyoung Debbie Young (@Debbiealiyoung) reported

    @bt_uk Why not guaranteed Wi-Fi in every room or you can cancel the contract. What's the point of compensation if it can't do the job.

  • iptvdan Dan (@iptvdan) reported

    @bt_uk @JasonKBritton Hi Lizzie - what model of Samsung TV are you using? When did it last work? Are you getting an error code? We're not aware of any issues but obv want to make sure it works for the game later!

  • Abigail51570389 Abigail Carr (@Abigail51570389) reported

    @bt_uk I’ve 3 months access to BT Sport and completed the registration via EE. But when I go to log in, it says I have no subscription. Can you help?

  • Louise_0706 Lou (@Louise_0706) reported

    @bt_uk As a customer for many years, I’m so disappointed at being left without internet since 27th. An engineer has been out twice the last few days but has not fixed it. I’ve logged the issue only to be told it will be fixed by 8th jan!!! Why? I need to work from home from 4th!!

  • bappi_bear Bappi Rahman (@bappi_bear) reported

    @bt_uk I'm a BT customer, how do I register interest for a ps5 when it's back in stock? Thanks

  • jadeL93 Jade (@jadeL93) reported

    BT terrible service for a new customer told my broadband would be active from midnight last night by number of people and its not. Lies after lies yesterday and im still without! I work from home and need this sorted by monday or i am changing!!!! @bt_uk