BT (British Telecom)

BT (British Telecom) Outage Report in Henley-on-Thames, Oxfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henley-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henley-on-Thames, Oxfordshire, England 09/18/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henley-on-Thames, Oxfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Wokingham, Ascot, Wallingford, Marlow, High Wycombe and Bourne End.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomWokingham Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Henley-on-Thames, England

Latest outage, problems and issue reports in Henley-on-Thames and nearby locations:

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • shaz_perry Sharon Perry Art (@shaz_perry) reported from Reading, England

    @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • jwedwards1 John Edwards (@jwedwards1) reported from Marlow Bottom, England

    @bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router please so I know if thats the problem or not, thanks

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • DoughnutDoney Doughnut Doney (@DoughnutDoney) reported from Benson, England

    @bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • RobPercyPhoto Rob Percy (@RobPercyPhoto) reported from High Wycombe, England

    @John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alicejesswh Alice Jessica (@alicejesswh) reported

    @bt_uk my broadband isn’t working.. hub is constantly red.. any tips on how to fix it? So I don’t have to go to bed at 9.19pm on NYE with no music or television 🙃🙃🙃

  • bignathyb podgeworth (@bignathyb) reported

    @btsport why is it so hard to unsubscribe from your service?

  • smash_kut smash kut (@smash_kut) reported

    @culbert_staci @bt_uk The same issue. Constantly calling constantly told there is no issue on the line and again I can’t get through a goddamn movie without it cutting out 5 times.

  • iPHlL Ⓥegan PHiL (@iPHlL) reported

    @bt_uk my area is currently getting full fire installed by Fibrus. Once that is completed can my service from you be upgraded to full fibre. Or is it Adios BT for my services?

  • William43174761 William Thacker (@William43174761) reported

    @btsport #WOLMAN So Luke Shaw stays on his feet,makes a perfectly timed interception,yes a collision occurred after but that’s fine,the ref (for once)makes the right call to play on yet Fletcher & the God Awful token placement Lucy ward think it should’ve been a foul ?? Jesus🙈

  • ste_mega 3DO, PS1 & Atari Will (@ste_mega) reported

    @cdfalexander @bt_uk If you can't, I suggest you cancel it. This is clearly the right and proper way of making phone calls.

  • nivthegreat Nivlac (@nivthegreat) reported

    @btsport why is the sugar bowl not on. Get this score crap off.

  • garyrobbo81 Gary Robinson (@garyrobbo81) reported

    @btsport @wwe #Smackdown On your tv app, last night’s show is in black and white. Want to fix it so people can watch it in glorious technicolour?

  • DWillW10 David Woolf (@DWillW10) reported

    @bt_uk This is my 3rd box in as many months. The service/quality is not good enough

  • JRoseee7 Jack Rose (@JRoseee7) reported

    @bt_uk internet is the worst I’ve ever known cuts out every 10 minutes and we was meant to be having an engineer out to look at it 3 months ago, as long as you still get my money though ey?