BT (British Telecom) Outage Report in Henley-on-Thames, Oxfordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Henley-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Henley-on-Thames, Oxfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Wokingham, Maidenhead, Binfield, High Wycombe, Bracknell, Bourne End, Beaconsfield, Marlow, Ascot, Henley on Thames and Lane End.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Total Blackout | |
| Wokingham |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Henley-on-Thames, England
Latest outage, problems and issue reports in Henley-on-Thames and nearby locations:
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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Rob Percy
(@RobPercyPhoto) reported
from
High Wycombe, England
@John_McKee @bt_uk Hi John did you get anywhere with @bt_uk ? I’ve got exactly the same issue no activation until April but sold #hybridconnect as a short term fix before activation. But now I’m staring at a white light and blue signal bars.
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you
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John Edwards
(@jwedwards1) reported
from
Marlow Bottom, England
@bt_uk Any idea when this Broadband outage will be fixed? It’s been over 24 hours now #Marlow
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Doughnut Doney
(@DoughnutDoney) reported
from
Benson, England
@bt_uk Want to try a new router please so I know if thats the problem or not, thanks
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
@bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer
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John Gubba
(@JohnGubba) reported
from
Marlow Bottom, England
@btsport the uefa feed of this match is really poor. Where are the replays? @EuropaLeague #MUNCOP
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jem
(@coachjemjem) reported
Welcome@to the @bt_uk & @OpenreachHelp circus show 🤡 -Send an engineer to fix a problem -Have engineer leave without confirmation of fixing problem -Expect customer to rebook with a lag of 5 days -Now repeat 3 weeks of waiting for broadband to work. Still waiting. #broadband
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Brian Coult
(@etheya) reported
@bt_uk is there a problem currently in gosforth park area of Newcastle?
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Jem
(@coachjemjem) reported
@bt_uk Sorry means you won’t do it again. Empty words don’t help me do my job & pay my bills. Please provide your head office address for complaints.
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Kelly Dee 🌱
(@KellyDurrant5) reported
I was told that they would buy me out of my remaining contract with sky but here I am £51 down and in my overdraft because @bt_uk only informed sky about the broadband takeover, not the TV. Apparently that’s down to me but I was not informed.
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Jah Deaf Boy
(@Thy_Art_Is_41) reported
@bt_uk *breaches data protection *argues they didn’t breach data protection *charges for non return of items(that have been confirmed as returned) *promises call back *never calls back *overcharged for six months *last 3 phone calls “systems are down” Absolute Joke of a Company
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limetreecomms
(@limetreecomms) reported
from
Bournemouth, England
Apparently major @BTCare broadband outage across Christchurch area @Bournemouthecho
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Luke
(@Luke80048148) reported
Hi @bt_uk, hoping you can help with my broadband speed, for almost 2 weeks we’ve had awful broadband speed, whenever we test the speed it says 20-30mbps, but if I try to use it, it’s running at 3mbps, tried to use your live chat but it’s busy every time
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Masato Jones
(@masato_jones) reported
Hello @bt_uk do you have a hamster and a wheel we can borrow to connect to the wi-fi here in #Leeds as the wi-fi is shockingly painfully slow
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Bad4Business
(@BusinessBad4) reported
@bt_uk Thanks, but that puts me full circle. They've already said they can't help... So I came to twitter, who just send me back to the number that never gets answered. We'll wait until it's in court, and then excuses won't wash - The law is there to protect consumers, not businesses.
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Paul Haggie
(@ha66ie) reported
from
Stockton-on-Tees, England
@bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.