BT (British Telecom)

BT (British Telecom) Outage Report in Henley-on-Thames, Oxfordshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henley-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henley-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henley-on-Thames, Oxfordshire, England 12/09/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henley-on-Thames, Oxfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidenhead, Reading, High Wycombe, Marlow, Beaconsfield, Bracknell, Warfield and Henley on Thames.

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City Problem Type Report Time
United KingdomMaidenhead Internet
United KingdomReading Total Blackout
United KingdomReading Total Blackout
United KingdomReading Total Blackout
United KingdomReading Internet
United KingdomHigh Wycombe Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Henley-on-Thames, England

Latest outage, problems and issue reports in Henley-on-Thames and nearby locations:

  • aaronftitus Torriera Xhaka Dormez-Vous (@aaronftitus) reported from Reading, England

    Get rid of Martin Keown on co-commentary. He’s talks so much shit. #btsport

  • lesleyannandra Lesley Cowcher (@lesleyannandra) reported from Woodley, England

    @btsport would be good to have commentators support British teams instead no it’s Ajax all the way #ChampionsLeague

  • gerryjmurray Gerry Murray (@gerryjmurray) reported from Beaconsfield, England

    @bt_uk No - your website said there’s a fault that needs an engineer. Your support person wouldn’t book it unless I agreed to pay £85 for a call out to fix your broadband which is at 1/5th the speed it should be. I refused and have ordered sky and will be cancelling BT this evening

  • bft9 Bren (@bft9) reported from Reading, England

    @TheVanaramaNL @btsport Nobel never punished them the crap referee did

  • FuzzEVisuals 𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • andyrow andyrow (@andyrow) reported from Hazlemere, England

    Our phone was fixed by @bt_uk and now we cannot access broadband from our smart hub or see internet tv, netflix, on demand etc. which we use all the time We never really use the landline phone! Great swap., thanks @bt_uk

  • tommaskell Tom Maskell (@tommaskell) reported from Marlow Bottom, England

    Terrible service @bt_uk - I phone to report a series of scam calls purporting to be from you.... Get through to your nuisance phone calls dept only to have the call terminated.

  • rgcarr1 Rob Carr (@rgcarr1) reported from Woodley, England

    @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

  • GaryB1975 Gary Byron (@GaryB1975) reported from Reading, England

    @chris_sutton73 @BBCSportScot got shut down at the presser pressing BR about @LCFV post. Its like they want to stop #10 in a row too @btsport

  • _gavinjones Gavin Jones (@_gavinjones) reported from High Wycombe, England

    @bt_uk 1/2 didn’t get a call but a text instead, now due to be fixed on the 7th February. Not only is my phone line down so is the broadband

  • gerryjmurray Gerry Murray (@gerryjmurray) reported from Beaconsfield, England

    After a day of dealing with @bt_uk website and customer support trying to fix my piss weak broadband - they can stick it where the sun don’t shine.

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • Caoimhe88Byrne caoimhe byrne-hansen (@Caoimhe88Byrne) reported from Reading, England

    @BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions

  • daxvondrac Darryl Still (@daxvondrac) reported from Wooburn, England

    @btsport please sack Peter Walton now. The guy is a complete an absolute moron and backs up everything that is bad about VAR. all 4 pros in the studio know it so please do not give the **** airspace. Its pathetic.

  • Gary4W Gary (@Gary4W) reported from Wokingham, England

    I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

  • parentsnetindia Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

  • RussWWFC Russell Cox (@RussWWFC) reported from High Wycombe, England

    @bt_uk Hi, I want to use BT WiFi using my mobile account. But I can only see login options for Open zone, BT Broadband and Vodafone

  • DBananaman42 Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England

    @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

  • thomablue Kevin Buckland (@thomablue) reported from Reading, England

    @btsport commentary and pundits are objectionable and biased . You can stick your subscription up your red tinged arse- **** you 😂🤣😂🤣😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wsmruss Wsmman (@wsmruss) reported

    @Goonerlover69 @BritishGas @bt_uk Lucky you don't have Virgin, the worst customer service I've ever come across.

  • JoanneStarbuck1 Joanne Starbuck (@JoanneStarbuck1) reported

    @bt_uk my mobile has had no service since yesterday at postcode CF44 9UP. Can you let me know how much longer this is likely to continue?

  • nickylahughes Nicky (@nickylahughes) reported

    @bt_uk No, but it requires a new connection. 2 visits by engineers. One by a surveyor (we think) no communication. Several broken appointments made. It’s just not good enough.

  • dmcropley Dave™ (@dmcropley) reported

    Hey @bt_uk what's the best number to call to discuss leaving my current ISP and hooking up your Fibre to the premises service?

  • krystalbellax Krystal-Bella Shaw (@krystalbellax) reported

    Im appalled with the service (or lack of) I got from @bt_uk today. Several agents can't answer my questions. My Internet is unusable but because everything appears fine their end they don't care. Engineers have proved faults but they still don't care. Release me already

  • DavidOw37568374 David .Owen_21 (@DavidOw37568374) reported

    @bt_uk I just want a time scale when it will be fixed. As they can’t fix the fibre I’d like to go back on to copper connection but I’m not allowed to. Great I work from home my kids are at home and nothing works!!!

  • JasonAshton84 Jason Ashton (@JasonAshton84) reported

    @bt_uk Expecting. On top of this, I’ve now also been billed for the late return of my old router (which I know will be refunded once you receive it back) but that’s quite insulting given it has taken you almost 3 months to complete an order. Overall the level of service has been 4/

  • revdmesmith Michael Smith (@revdmesmith) reported

    @btbusinesscare When I got through, first issue solved easily. However, trying to then get through to report a fault the same as before. I'm afraid at the moment I can't afford over 30mins on the phone! It'll need another time & more patience!

  • PaulClews2 Paul Clews (@PaulClews2) reported

    @bt_uk Okay, well it’s not working as I have a number of repeat offenders. I have had 3 so far today! @Ofcom

  • Jonpryan57 jon ryan #FBPE (@Jonpryan57) reported

    @bt_uk Please do not dispatch another engineer. As noted, we have had 11 visits in two years. It would be futile to repeat investigations that demonstrably do not lead to a solution . The fault is clearly with BT; not the line, nor the installation.