BT (British Telecom)

BT (British Telecom) Outage Report in Bracknell, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Bracknell come from postal codes RG12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bracknell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bracknell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bracknell, England 11/21/2024 18:50

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Bracknell, England

The most recent BT (British Telecom) outage reports came from the following cities: Slough, Bracknell, Crowthorne, Staines, Sandhurst, Chertsey, Windsor, Henley on Thames, Aldershot, Maidenhead, Reading, Camberley, Guildford, Woking and Marlow.

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City Problem Type Report Time
United KingdomSlough Internet
United KingdomBracknell Internet
United KingdomCrowthorne Phone
United KingdomStaines Phone
United KingdomSandhurst Phone
United KingdomChertsey Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bracknell, England

Latest outage, problems and issue reports in Bracknell and nearby locations:

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • Westofcenter Andy West (@Westofcenter) reported from Lower Shiplake, England

    .@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • probinson83 Philip Robinson (@probinson83) reported

    @bt_uk why has my broadband not been reconnected? It was supposed to happen on Monday…no-one has called me back since yesterday…dreadful customer service

  • Samisthebest Sam Knight (@Samisthebest) reported

    @TalkTalk @virginmedia @bt_uk Ah, 2 hours elapsed and still no reply.. Absolutely sounds like you're here to help!

  • sk43300 SK43300 (@sk43300) reported

    @bt_uk I think its not about their skin colour it's just because they missed penalties and as someone already mentioned if the other "white" guys missed penalty it will be the same reaction. Please don't make them as a hero's or use stupid BLM cos it's wrong. They just fu.ked up.

  • somebod62718000 Lyn #FBPE #3.5%🍷☕️🍰 🌍 (@somebod62718000) reported

    Still, after a month @bt_uk you have not resolved the issue with my father’s broadband so they are unable to watch tv. I am exhausted with repeatedly phoning you and nothing gets resolved. Utterly appalling. My parents are 90 years old and housebound yet you treat them this way.

  • DaveML01 David Michael 🍺 💥 (@DaveML01) reported

    @bt_uk Thanks for that, but the issue is the App. Our Moniter works fine but wnen I use the app it has stopped working I've tried different devices (Tablet /Phone) with the same error message.

  • DaveML01 David Michael 🍺 💥 (@DaveML01) reported

    @shannichapstick @bt_uk It has to be an App issue

  • WellingsMatt Matthew Wellings (@WellingsMatt) reported

    Looks like telephone scammers are using information @bt_uk are openly leaking about their customers to convince those customers that they work for @bt_uk. They use the "Forgotten your login details?" page to get information about the customer's email address.

  • TommWilsonn Tom Wilson (@TommWilsonn) reported

    @bt_uk Has the worst customer service I've ever had to deal with. They have caused me and my partner so much stress it's un real. Extremely unhappy customer

  • HTabasso HayleyTabasso (@HTabasso) reported

    Trying to contact @BTBusiness for 2 weeks! Emails, phone calls! No answer!!! Absolute joke. Worst customer ’service’ I’ve ever experienced. Overcharging us again! Never responding, line now working, internet not working! Do NOT use BT @bt_uk @BTGroup

  • VyvToms Vyvyan Toms (@VyvToms) reported

    @bt_uk Does the EE unit come with an external antenna? We have a femtocell for our BT mobile service so unless the EE unit has a much higher gain than a normal mobile it is unlikely to function. No broadband also means no mobile service.