BT (British Telecom)

BT (British Telecom) Outage Report in Egham, Surrey, England

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The latest reports from users having issues in Egham come from postal codes TW20.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Egham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Egham, Surrey, England 04/24/2024 04:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Egham, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Slough, Feltham, London, Isleworth, Greenford, Hounslow, Weybridge, Marlow, Wembley, Ealing, Pinner, Maidenhead, Addlestone, Kingston upon Thames and Camberley.

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City Problem Type Report Time
United KingdomSlough Internet
United KingdomFeltham Internet
United KingdomLondon Internet
United KingdomIsleworth Internet
United KingdomGreenford Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • CaitTeachesKind Caitlin Bracken #TVTTagTeam (@CaitTeachesKind) reported from Slough, England

    @bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!

  • carboncoach Dave Hampton (Standing as Earth) 🌍 (@carboncoach) reported from Marlow Bottom, England

    Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • Winemonday Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bernard_Stedman Bernard Stedman (@Bernard_Stedman) reported

    @bt_uk No confidence in your customer service: dead line and broadband for 2 days. 3 different future fix dates cited by call centre, app and fault email (last of which has a “track” option that says I have no fault!). Hopeless. App each day says fault will be fixed today. Help!

  • ellsevanssx ellie - mae (@ellsevanssx) reported

    @bt_uk shocking service again, not impressed and will not recommend to anybody needing internet for a business

  • ItsTheJoker22 Its_The_Joker (@ItsTheJoker22) reported

    @bt_uk is anybody else's broadband download speed fluctuating badly today? Mine is going from around 35mbs down to under 1mbs constantly? Super annoying to download something that would normally only take a few hours and so far its taken 6 and still going.

  • Trev_E13 Trevor Frisby (@Trev_E13) reported

    @bt_uk what’s best slow unreliable internet package you do?

  • Bernard_Stedman Bernard Stedman (@Bernard_Stedman) reported

    @bt_uk That’s not my point Lisa. If you have three methods to inform customers about fix times - contact centre, app and web - they must all report the same information. How can I trust any information when the response is so shambolic? Your thoughts please?

  • Dawg123Dawg Nic (@Dawg123Dawg) reported

    @bt_uk why won’t CEO call me to discuss horrendous service. I am am not alone in the shabby delivery of a shabby service. If the top isn’t interested then can’t expect anyone else to?

  • floss7171 floss7171 (@floss7171) reported

    @bt_uk hi been on hold for 20 mins then got cut off trying to speak to your redirection team. Anyone who can help?

  • MervynWilliams Badgerastic is that even a word (@MervynWilliams) reported

    @btbusinesscare my hub 6 has a purple steady light and not a blue light as normal, what is the problem.

  • mearlwilliams Angry of Mayfair (@mearlwilliams) reported

    @bt_uk Based on what he advised on NOT based upon the true nature of the complaint.

  • coachjemjem Jem (@coachjemjem) reported

    @bt_uk After three conversations no one has been able to provide me with an email address to send my complaint. Just incredible.