BT (British Telecom)

BT (British Telecom) Outage Report in Egham, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Egham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Egham, Surrey, England 12/28/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Egham, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Harrow, Hounslow, Brentford, Farnborough, Slough, Feltham, Wembley, Maidenhead, Marlow, Aldershot, Walton-on-Thames, Chertsey, Kingston upon Thames and Uxbridge.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • gww1996 George⚽️ (@gww1996) reported from Spelthorne District, England

    @btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒

  • robertwoolley Robert Woolley 🇬🇧🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@robertwoolley) reported from Brentford, England

    It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.

  • lynothehammer Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • Nitin_s1 Nitin Suriacant (@Nitin_s1) reported from Brentford, England

    @GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    @btsport He called the the ref an idiot. And that is why he is a ****, and always will be. No way back from that. ****** of the highest order. Can’t stand him.

  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, England

    I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

  • heathercaudle Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk crappy BT internet keeps going down, 5 months know u have been in BT , fed up with it, don’t want to change provider but I will have to know.

  • cleanelmbridge Laurence wells (@cleanelmbridge) reported from Cobham, England

    @wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...

  • DBananaman42 Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England

    @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • MarzennaC Marzenna Czubowicz (@MarzennaC) reported from Brentford, England

    @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bt184 Beth Thomas (@bt184) reported

    @bt_uk Yes cancel it. Fed up with your terrible service and I've only been a customer not even 1 day. Appalling and lazy service by bt

  • allyfarquhar Ally Farquhar (@allyfarquhar) reported

    @EE @btsport once again your app fails to won’t to play. What’s the point of having this on my contract if it doesn’t work?!! Why is it so complicated for you to have a functioning app? #fail #btsports #EE

  • unitedwarrior3 unitedwarrior (@unitedwarrior3) reported

    @bt_uk shocking service. Been on the phone for over 5 hrs over two days trying to sort my BT broadband out. Was told the ‘order failed’ and now even though I was assured it would be delivered the 9th I’m now told it’s the 16th Feb! Shocking

  • PHoare1963 Dr Peter ***** ⌬ (Ph or pH? 🤔) (@PHoare1963) reported from Sacriston, England

    @bt_uk My @btsport picture quality often way worse than this - pixelated and unwatchable with broken up sound. When are you sending me my £100? (and more importantly providing me with a more reliable service? 🤔).

  • ksnmiyagi KSN Miyagi MA😷 (@ksnmiyagi) reported

    Anyone else having problems with @bt_uk emails? They bounced a 3/12/20 email at 02.45 this morning - one of several bounced weeks after they should have been delivered.

  • vmfranco92 Vincenzo Franco (@vmfranco92) reported

    @bt_uk Ash, I have still yet to get a call back on this complaint. I have not had my contract reverted & the 14 day cooling off period will soon expire. I’ve filled out a webform to cancel as well #210202-000714. Having been a customer of BTs over last 10 yrs I’m pretty disappointed. V

  • Linvester1 Linvester (@Linvester1) reported

    @bt_uk I paid for a 30 day wifi subscription but it has been down for over 24 hours now.... wifi is not even showing for me to connect to. SE15 area - Peckham

  • jamesbrooks94 James (@jamesbrooks94) reported

    @bt_uk 12 missed engineer visits, escalation has done **** all and I’ve been without internet for over a month. Please get someone to call me ASAP who can actually help.

  • jueunboy sebby (@jueunboy) reported

    @bt_uk our internet has been disconnecting for 2 weeks now. we upgraded to your halo broadband on 28/1 and the internet doesnt work at least 8 times a day! can you please help? we might need a new hub?

  • mopdenson mop denson (@mopdenson) reported

    @bt_uk BT ought to be ashamed at the way they treat their customers. They keep people on hold for hours, cut them off, won’t give information or have no idea about the fault. Even the managers refuse to speak to customers. Our broadband has been out for 3wks and BT don’t care.