BT (British Telecom) Outage Report in Ashford, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ashford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Ashford, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hendon, Hampstead, Golders Green, Ealing, Wandsworth, Cricklewood, Feltham, Fulham, Slough, Acton, Southall, Wembley, Windsor and Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 Egham |
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| Hampstead |
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| London |
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| London |
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| London |
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| Hendon |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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☘Adrian 🇪🇺 Madden ☘
(@KushlasBySanaer) reported
from
Brentford, England
I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
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Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport
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JPaulG 🐼 😷
(@JPaulG) reported
from
Wandsworth, England
@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
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Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Barry French
(@Barry2103) reported
from
Richmond, England
There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce
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Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Corbyn's Marxist Henchman
(@acresofspace) reported
8 days now since @bt_uk cancelled my mobile number "in error". Still no service, no communication whatsoever from them and not apology. Not sure what I'm paying for but I'm getting literally nothing in return.
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Geoff Hickman
(@steppenjiff) reported
@james_lovelace @CatManDont2 @bt_uk Ah yes, I’m aware of that survey. The results do not support your claim though. You might want to read how it was covered in outlets other than Spiked.
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Peter B - Person of Tall ⬆️
(@Pete_Bassist) reported
@bt_uk Reading the reply tweets.. People are more worried about service issues than they are your wokery, perhaps you should concentrate on that?
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RosyPosy🌈 #StayathomeSavelivesProtectNHS 💙
(@RosyPosy_kitteh) reported
@bt_uk Yes the engineer who came to fit broadband didn’t complete the work. Told me BT need to activate and went off on his merry way. No emergency welfare people able to now do it today. Can u read my case and look at how many errors? It is shocking. Now raised again for tomorrow.
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Shazza CTID
(@cavemanshariCFC) reported
@bt_uk just sat here watching my iPad and then the internet goes and it’s orange and I’ve restarted 3 times and now I’m worried when I go to work in the morning, it will be orange still and I cannot find any info online to help me. Please help
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RosyPosy🌈 #StayathomeSavelivesProtectNHS 💙
(@RosyPosy_kitteh) reported
Today is the 18th day @bt_uk has left a vulnerable disabled customer with epilepsy without emergency assistance, due to cutting broadband and phone line off by their own admission their mistake. The catalogue of errors has been shocking. Last straw now, I don’t know what to do 😭
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Paul
(@YoudyKTM) reported
@bt_uk is there a fix yet for the Smart Hub bug with Sonos ? I’ve had my 5Ghz turned off for almost two months and I don’t pay for half a service. Any news ?
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Constantine
(@ConTziambazis) reported
@bt_uk Another pointless interaction with another person that can’t help. There’s a common theme here!
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Beanie
(@Beanie199) reported
@bt_uk our internet has been down for over an hour now, I have done everything like reset the hub wait 1min ect and nothing but an orange light.. please help as cannot call until tomorrow when the lines are open 🙏
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Reena Chotai
(@ChotaiReena) reported
@bt_uk Sort out my friend @RosyPosy_kitteh broadband; she is classed as a vulnerable person and your completely insensitive customer service advisor called her “hysterical”. Shocking….no, disgusting