BT (British Telecom) outages and service status in Ashford, England
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The latest reports from users having issues in Ashford come from postal codes TW15 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Ashford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (62%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Ashford, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Ashford, Harrow, Slough, Brentford, Maidenhead, Wembley, Brent, Sutton, Hounslow, Hampstead, Fulham, Wandsworth, Northolt, and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 24 minutes ago |
|
Ashford
|
Total Blackout | 2 hours ago |
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Hammersmith
|
Internet | 3 hours ago |
|
Hammersmith
|
Internet | 13 hours ago |
|
Hammersmith
|
Internet | 14 hours ago |
|
Harrow
|
Internet | 1 day ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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Kristina Wallen (@KristinaWallen) reported from Richmond, England@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England@bt_uk I am livid. Absolutely Livid with your service right now
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Sukh Thind (@SUKHTHIND) reported from Hounslow, EnglandDisappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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Sukh Thind (@SUKHTHIND) reported from Hounslow, England@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Sukh Thind (@SUKHTHIND) reported from Hounslow, England@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, EnglandWhy is my broadband not working in West London @bt_uk?
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, EnglandMy 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Livvy (@londonsnewbie) reported from Hounslow, England@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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Charli R (@RojasLahoz) reported from Brentford, England@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Doomed4life (@Doomed4life2) reported@bt_uk I find it amazing that you are now advertising a product, bt halo EE hub, that suggests your service is unreliable. I’m having to go without broadband for over a month through no fault of my own (road needing to be dug up by open reach) but the only solution you can offer me is
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AXIS PRODUCTIONS (@AXIS_VID) reported@bt_uk no internet in my area. Any issues reported?
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Layla Lavender (@lavender_layla) reportedOmfg @bt_uk wifi is just ridiculous. Almost two years of problems now. Constantly drops out. Infuriating!!! At what point are you not fulfilling your contract??!! What am I actually paying for??!!
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Nicola Baker (@bagpussinspace) reported@bt_uk Hi. I'll hang on a couple more days to see if the returns bag arrives. If it doesn't, are you able to send a free post return label via email? I could package the items myself.
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Ell Emm (@lee_evo1) reported@SkyUK have absolutely emptied my bank account and left me with exactly £4 odd till after new year, I guess I better get used to having no electric. Which is funny because I'll have paid for a service I can't use. @EE @bt_uk do you have any offers on? We're not staying with sky
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Kurt Hillson (@HillsonKurt) reported@bt_uk how long is it supposed to take for the FAULT helpline to get back to you? Had the full day with zero internet, hub won’t stop flashing purple and I’ve had zero response or help back? Can’t reach guaranteed speeds and now can’t get any internet at all
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Steve F (@UpperTierSteve) reported@bt_uk Ah, the ever "hopeful" customer services.
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Grumpy Old Ponty Boy (@LeighPontypridd) reported@bt_uk my broadband is out. Pontypridd area. Any issues? CF37
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Dan Grott (@danmm27) reported@bt_uk @EE I’ve made an order for the new unbreakable broadband I was wondering before my BT broadband is activated can I use the EE backup network as my temporary Wi-Fi until my activation date?
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Nick Parker (@333parkerNick) reported@bt_uk are useless. My internet always plays up in the freezing weather and the earliest an engineer can come out is 22 December. Disgusting service.