BT (British Telecom) Outage Report in Staines, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Staines, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (10%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Woking, London, Wembley, Northolt, Harrow, Egham, Feltham, Bracknell, Ealing, Teddington, Weybridge, Maidenhead, Camberley, Chessington and Hounslow.
City | Problem Type | Report Time |
---|---|---|
Woking | Internet | |
London | Wi-fi | |
Wembley | Internet | |
London | Wi-fi | |
London | Wi-fi | |
Wembley | Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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☘Adrian 🇪🇺 Madden ☘
(@KushlasBySanaer) reported
from
Brentford, England
I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
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Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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Barry French
(@Barry2103) reported
from
Richmond, England
There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Lewis
(@chris_scaif) reported
@BTBusiness @btbusinesscare how difficult is it to get hold of someone at BT local business… if you offer a service then give the service… someone not getting back to me is a JOKE!!!
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Tim Wright
(@metimwright) reported
@bt_uk Virtue signalling tripe. Glad I left you as a provider, you were crap and this type of shallow woke guff won't attract me back
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🍒 Louise Rae 🍒
(@loulour1982) reported
@bt_uk I did. Spoke to a lovely man who re contracted me but after I realised I’d lost 4k subscription. Price already increased and get 4k back would’ve cost more again so had to cancel all changes
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NerdShredz
(@NerdShredz) reported
Why are @bt_uk So bad, there lines are constantly up and down in Scotland, really wish there was a decent ISP in this area 💙
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Zoe
(@ijustneedaname) reported
@bt_uk hub broken by electrician causing power surge. Bt sent out another hub 21 Oct unfortunately via Royal mail who have sent it to Yorkshire despite us living 250 miles in the opposite direction. Please can you send out another hub. Otherwise have to use alternative provider
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Joel’s Travel Adventure’s
(@joelstravelad) reported
My internet is being really buggy today! Just trying to watch videos on YouTube is difficult @bt_uk need to fix this ASAP! Cause I’m paying for fast wifi!
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𝖄𝖔𝖚𝖓𝖌 𝕭𝖊𝖊𝖙𝖍𝖔𝖛𝖊𝖓
(@Jaysenbergg) reported
@bt_uk need help asap, my internet is not working at all and won’t connect to anything. been on the phone 10 minutes and nothing
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Stanley Peach’s Cousin
(@KimmyBaby1963) reported
Hi @bt_uk, what an absolute rip off you people are. I just phoned to take the TV from my subscription and just keep the landline and broadband, but the rep I spoke to said I can’t do it unless I take out a 24-month contract??? You’re in the process of losing a customer. Bye 👋🏻
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J.R.D™ 🌳
(@JRD_FTW99) reported
@bt_uk I'm trying to sort it out my end first. If the problem persists then I'll contact BT. Thank you for your help though.
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Mark Crow
(@markthecrow) reported
@bt_uk I was told at sign up my wife would be sufficient with out upgrade. I wanted my wife installed at the front of the house near the devices it wasn’t due to Covid. I upgraded my package with you to the 300 no help. I asked for complaint dept to email he said they won’t.