BT (British Telecom) Outage Report in Staines, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (7%)
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TV (1%)
Live Outage Map Near Staines, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Maidenhead, Bracknell, Wembley, Hounslow, Slough, Camberley, Northolt, Feltham, Ruislip, Chertsey, Preston, Brentford and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Maidenhead |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Dave Hampton (Standing as Earth) 🌍
(@carboncoach) reported
from
Marlow Bottom, England
Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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kate
(@kateblythart) reported
@bt_uk here's a question - We want to leave BT - almost 2 weeks without internet and still no fix date from you. But we just got an email saying BT will charge us £400 to leave early. Please advise why we can't leave if you are unable to provide the agreed service.
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Trevor Offord
(@OffordRobert) reported
@bt_uk Spoke to a BT lady today after waiting for 55 mins on my mobile. She could not tell me the reason only to say it’s an area issue that won’t be fixed till the 11/11
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🏳️🌈ネモ🏳️🌈
(@nemof) reported
hey @bt_uk what's up with your fibre checker. for a long time i've thought my street in bristol couldn't get fibre because my address shows as unable to get it. last night i checked one house up and one house down, both can get fibre according to the checker. what's up with that?
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carol
(@StapletonCarol) reported
@bt_uk Absolutely disgraceful. Still no service for my 91 year old mother since 21st Sept. This has to be addressed NOW!! She needs emergency services (ambulance) and no telephone line to call from. Luckily a neighbour had mobile phone.
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DDM_Clarke
(@ClarkeDdmthe1st) reported
@bt_uk iPhone iPad Desktop You have these stupid ads making it impossible to click on the paying bill! Then you’ll have the nerve to change late fee!
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Gillian Raine1
(@GillianRaine) reported
Massive thank you to Liam ( sorry, I don’t take surname) @bt_uk customer service who not only helped solved a problem with my emails yesterday but contacted me again this morning to check everything was working ok. 👏👏
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PC Charlie
(@PCCharliebooks) reported
@bt_uk have been without internet for 4 weeks now. No reply from BT. Numerous engineers who can’t fix. Awaiting traffic management. Terrible service and lack of communication
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Bradders
(@Bradders67) reported
@bt_uk Hi. Our Fibre to Home Broadband is down and I need to speak with someone as Updates are useless
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Sarcastit©️
(@Sarcastit) reported
@bt_uk I’ll not be renewing phones, TV or broadband … fed up with it, engineer 2 weeks late to fix the TV issues as well and no offers of discounts or anything. Dissatisfied & disappointing
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TurtleHead
(@BodyTaskforce) reported
@Tonysmini @OpenreachHelp The provider has updated me 8 weeks running with a simple no news response. No updates as to where in the process we are. I have zero faith left in the service @bt_uk provides and doubt the paperwork for clearance through cadence was ever filled out.