BT (British Telecom)

BT (British Telecom) Outage Report in Staines, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Staines, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Staines, Surrey, England 03/29/2024 11:05

March 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Woking, London, Wembley, Northolt, Harrow, Egham, Feltham, Bracknell, Ealing, Teddington, Weybridge, Maidenhead, Camberley, Chessington and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Internet
United KingdomLondon Wi-fi
United KingdomWembley Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomWembley Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_scaif Chris Lewis (@chris_scaif) reported

    @BTBusiness @btbusinesscare how difficult is it to get hold of someone at BT local business… if you offer a service then give the service… someone not getting back to me is a JOKE!!!

  • metimwright Tim Wright (@metimwright) reported

    @bt_uk Virtue signalling tripe. Glad I left you as a provider, you were crap and this type of shallow woke guff won't attract me back

  • loulour1982 🍒 Louise Rae  🍒 (@loulour1982) reported

    @bt_uk I did. Spoke to a lovely man who re contracted me but after I realised I’d lost 4k subscription. Price already increased and get 4k back would’ve cost more again so had to cancel all changes

  • NerdShredz NerdShredz (@NerdShredz) reported

    Why are @bt_uk So bad, there lines are constantly up and down in Scotland, really wish there was a decent ISP in this area 💙

  • ijustneedaname Zoe (@ijustneedaname) reported

    @bt_uk hub broken by electrician causing power surge. Bt sent out another hub 21 Oct unfortunately via Royal mail who have sent it to Yorkshire despite us living 250 miles in the opposite direction. Please can you send out another hub. Otherwise have to use alternative provider

  • joelstravelad Joel’s Travel Adventure’s (@joelstravelad) reported

    My internet is being really buggy today! Just trying to watch videos on YouTube is difficult @bt_uk need to fix this ASAP! Cause I’m paying for fast wifi!

  • Jaysenbergg 𝖄𝖔𝖚𝖓𝖌 𝕭𝖊𝖊𝖙𝖍𝖔𝖛𝖊𝖓 (@Jaysenbergg) reported

    @bt_uk need help asap, my internet is not working at all and won’t connect to anything. been on the phone 10 minutes and nothing

  • KimmyBaby1963 Stanley Peach’s Cousin (@KimmyBaby1963) reported

    Hi @bt_uk, what an absolute rip off you people are. I just phoned to take the TV from my subscription and just keep the landline and broadband, but the rep I spoke to said I can’t do it unless I take out a 24-month contract??? You’re in the process of losing a customer. Bye 👋🏻

  • JRD_FTW99 J.R.D™ 🌳 (@JRD_FTW99) reported

    @bt_uk I'm trying to sort it out my end first. If the problem persists then I'll contact BT. Thank you for your help though.

  • markthecrow Mark Crow (@markthecrow) reported

    @bt_uk I was told at sign up my wife would be sufficient with out upgrade. I wanted my wife installed at the front of the house near the devices it wasn’t due to Covid. I upgraded my package with you to the 300 no help. I asked for complaint dept to email he said they won’t.