BT (British Telecom) Outage Report in Staines, Surrey, England
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The latest reports from users having issues in Staines come from postal codes TW18.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Staines, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Ealing, Esher, Slough, Staines, Hounslow, Farnborough, Wembley, Aldershot, Windsor, Harrow, Isleworth, Feltham, Egham and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Ealing |
Internet | |
| London |
Wi-fi | |
| Esher |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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Dave Hampton (Standing as Earth) 🌍
(@carboncoach) reported
from
Marlow Bottom, England
Dear @bt_uk Our mum is 94 yrs old in 2 weeks and relies on her landline phone Her service failed Oct23 Engineer said old handset needed replacing… mm? We chose BT to order a new one. But ‘tween you and @RoyalMail - it has not been delivered yet Can u help? @SueAuthor knows
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Abdul Gafur
(@AbdulKgafur) reported
@bt_uk sports got disconnected and 3 agents have put the phone down without resolving. Sort it out before I cancel
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alf jones
(@thewelshgit) reported
@bt_uk so I am paying you approx £2.20 per day for an unreliable service and let down at the very last minute with no engineer visit!! Not #acceptable #notamused
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Dr Dutchscientist, maligned by Nature 🇳🇱
(@dutchscientist) reported
But try to watch your @virginmedia , @SkySportsF1 or @btsport content is impossible. So dumb and very customer-unfriendly.
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Rhyan
(@DataStore_) reported
@bt_uk Hi, is there a particular reason I can't cancel my (soon to end) contract via your website? Seems your call centres are vacant.
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Lyndsey
(@LynziieLouu) reported
@bt_uk how long is the wait from a BT engineer coming out and referring to open reach, before they come out? Been waiting since January for OR to come out and fix our phone line, 8 months of not being able to use the landline and wifi issues, tried phoning BT but told no issue 🙄
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Anne P
(@anniepants35) reported
@bt_uk can you please contact me asap re mini-hub not working despite being re-assured it will remain on as continuation of home service not possible due to a BT error. Now unable to work from home!
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Dave 🇺🇦🇺🇦🇺🇦
(@Shouty_Dave) reported
Good god @btsport your app on @Roku is a waste of time. 50mbps download, and your app error code reckons my download is too slow to stream...
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Garry.H
(@ghodgkins2033) reported
@corinne_loris @bt_uk I had the same issue, many years ago, shocking service and the most expensive, I'll never go back to BT, not customer focused at all!
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freepalestine
(@etuginoo) reported
@bt_uk disgusted with your service. 3 days with no internet. What the hell is going on. Absolutely shambolic- to be paying upwards of £70 a month and get nothing but trouble from this company- is disgraceful
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Nathan Blackwood
(@nathanbjourno) reported
@bt_uk My flatmates and I have been stuck since 30 August without Wifi despite contacting your staff to carry out exchange work. We have repeatedly been told that an engineer will visit to complete this and that it is being escalated but nothing actually happens! Help please ?