BT (British Telecom)

BT (British Telecom) Outage Report in Staines, Surrey, England

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The latest reports from users having issues in Staines come from postal codes TW18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Staines, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Staines, Surrey, England 01/22/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Staines, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Weybridge, Slough, Epsom, Feltham, Harrow, Ealing, Hounslow, Bourne End, Wembley, West Byfleet, Acton, Greenford, Isleworth and Worcester Park.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomWeybridge Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • JohnGubba John Gubba (@JohnGubba) reported from Marlow Bottom, England

    @bt_uk after 28 years I’ve had to leave #BT for business because of your poor service. Now I’m looking at transfering my personal BT account. Unless you deal with my complaints and do something you have lost another customer

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

  • jhibbert1 Jenni Hibbert (@jhibbert1) reported from Hammersmith, England

    @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • karlos437 karl matthews (@karlos437) reported from Marlow Bottom, England

    @bt_uk major issues again in the SL7 area with #broadband #help been terrible for ever

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gazzaowes Gary Owen (@gazzaowes) reported

    @bt_uk pay your staff decent money so they don't have to go on strike!! Phones down in work, sending everyone home!! £1.3 billion profit weren't it??

  • CalmRoadman Calm Roadman (@CalmRoadman) reported

    @bt_uk hello, bill is coming in significantly higher than agreed. Trying to view it via your website and having no luck at all. Please help.

  • kimbers00 kim harris (@kimbers00) reported

    @bt_uk are you enjoying watching the football?? I'm not because it's unwatchable at my house because you have taken over a week to get an engineer here to fix my Internet. Absolutely useless. I'm fuming

  • namenumberetc LKandy 💖💛💙 (@namenumberetc) reported

    Dear @btsport - please know that if (when) I buy a month’s membership it will be solely down to wanting to watch @distantpod on Down The Clubhouse. Just thought you should know for stats or whatever.

  • philjenko Phil Jenkins (@philjenko) reported

    @BBCSport @SkySports @btsport stop interviewing players when they’ve just won a trophy. Nobody cares and it ruins their celebrations. Bore off with your pointless bad times questions. #WatchThemCelebrate #Euro22

  • HaraldHadrada2 Harald Hadrada (@HaraldHadrada2) reported

    @bt_uk is there a huge outage in Plymouth ?

  • ShiranuiVirus 🧡🔥Flare Virus🔥🧡 (@ShiranuiVirus) reported

    @bt_uk My day is bad cause the broadband cut out

  • HellPriest78 Spikey Headed Demon Bastard (@HellPriest78) reported

    @bt_uk Getting the full broadband service I pay for would be nice, thanks. Contract: 500mb/s standard, 425mb/s minimum. Actual: less than 40mb/s (on all connected devices) Not even getting 10% of it right now. Ridiculous.

  • nickmoul Nick Moulsdale (@nickmoul) reported

    @bt_uk Any hope of any resolution?

  • ms51324317 mohd sharib islam (@ms51324317) reported

    @Mikethebrick @bt_uk I am facing exactly same issue from morning. My bt mini hub keep getting disconnected after every 5-6 minutes.