BT (British Telecom)

BT (British Telecom) Outage Report in Staines, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Staines, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Staines, Surrey, England 11/19/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Staines, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Byfleet, Sudbury, Windsor, Hounslow, Ealing, Maidenhead, Wembley, Woking, Kingston upon Thames, Southall, Feltham, Epsom and Bracknell.

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City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomByfleet Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Fed up with BT sports channels not working for the last four days have rang them four times today and they are useless can’t even get it going

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk please my BT sport channel is not working it’s been turned off by BT why I don’t understand, Iam paying every month

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk crappy BT internet keeps going down, 5 months know u have been in BT , fed up with it, don’t want to change provider but I will have to know.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , it’s been 6 months , begging them, when it drops it s messing everything up , but BT don’t care ,

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

  • NeilFranks7 Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport BT sport no working for 4 days know , have rang up customer service 4 times today they don’t have a clue how to get it going

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk I rang BT to say my BT stopped working, and got fixed then I said I want to renew my contract to see the deals BT had, but without my knowledge a BT customer advisor renewed my contract with out telling me in December when I rang for another reason How bad is that

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SallySkipper1 Sally Skipper (@SallySkipper1) reported

    @bt_uk Hello Can you help please my broadband has been really running slow for weeks now. I have had the line checked and it’s all ok. We checked the connections so I was thinking maybe a new hub?

  • HusbandrySoul Soul Husbandry (@HusbandrySoul) reported

    @bt_uk what’s bt wifi x doing on my router ? Why is it impossible to get anyone in bt to tell me how to connect to it ? Does it come from my router ? How’s it powered ? Why does your complaint department insist on letters but respond by email ? Why did I sign up for Bt ?

  • pickles61068 pickles (@pickles61068) reported

    @bt_uk Appears to be a problem with BT & EE as others are saying the same

  • ArifIslam11 Arif (@ArifIslam11) reported

    @BTCare is your service down? Not getting anything

  • J_Ded Jon Marr (@J_Ded) reported

    @JessejamesBBQUK @bt_uk @craiglodge81 Same here, absolutely appalling answer, shocking customer service, and the EE service checker it directs you to does not work either.

  • J_Ded Jon Marr (@J_Ded) reported

    @bt_uk @tweedledee23 What about those of us who use Wi-fi Broadband? That only tells me that my phone is working The EE portal asks what my device is, but doesn't give a drop-down to select anything, poor quality of service in this day and age. Thank goodness for @ThreeUK & the hotspot on my phone

  • debbie_troth Debbie Troth (@debbie_troth) reported

    @MUFCspec @bt_uk We are having the same issue

  • DonnaToshie Donna McIntosh (@DonnaToshie) reported

    @bt_uk I’ve got my code for the Xbox series x but nothing happens when I enter it…help please

  • jodie_nisbet Jodie nisbet (@jodie_nisbet) reported

    @bt_uk no social media they admitted a problem My EE mobile dropping out but say no known issues Now my BT wifi is running awful I am trying to study my AAT and I can't play a 30 second video without buffering every second What is happening its Bradford postcode

  • JooAndrGonalve4 João André Gonçalves (@JooAndrGonalve4) reported

    @bt_uk my WiFi is on but it says no Internet connection, any chance you guys can help with this?