BT (British Telecom) Outage Report in Staines, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Staines, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Harrow, Hounslow, Brentford, Farnborough, Slough, Feltham, Wembley, Maidenhead, Marlow, Aldershot, Walton-on-Thames, Chertsey and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Brad W
(@thewattsy) reported
from
Hillingdon, England
Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail
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mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Nesli Shafak
(@NesliShafak) reported
from
Hammersmith, England
whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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karl matthews
(@karlos437) reported
from
Marlow Bottom, England
Volume on #btsport3 is **** sort it out @bt_uk #Everton #leeds
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian
(@ian_morg1) reported
@bt_uk been waiting 3 weeks and 3 different engineer visits from initial installation for broadband service to go live. Still no service and no confirmed date for activation
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Craig Cook
(@CraigCook75) reported
@bt_uk terrible customer service for vulnerable customers. Engineers now failed to attend five appointments for my vulnerable parents, one who is terminally ill, with no explanation at all. Currently they have a 6th engineer booking. Maybe they might turn up this time.
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RozlynMac
(@MhicMhuirich) reported
@defiaye @bt_uk In my dealings with them I learned utter loathing, I can't begin to comprehend how much harder that would have been if I'd had any particular support needs! They have no respect for anyone, nor know the meaning of compassion. I hate them with a fire that will never extinguish!
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Arthur Powell
(@Arthur_WHU) reported
They only have 30 minutes to talk about our game yet decide to discuss Man City even though they can do that after. **** off @btsport
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parami 🏴🏳️🌈no business as usual
(@parami) reported
@defiaye @bt_uk When I lived in England we had BT because they were the only ones available. I have never dealt with a worse company in terms of customer support and getting the job done. We had so many problems and could do nothing. Our MP was no help. I’m with vodofone and had good service
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jane mason
(@janexwaldorf) reported
@MarcAllera @BejayMulenga @bt_uk I have no internet. It jas been 13 weeks. It was escalated to an executive level but still no resolution!!!! Im sixk of it. BT and Openreach just blame each other and im the one left unable to WFH and 2 kids to home school who need the internet but can't.
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Daniel Gillett
(@gillett180) reported
@lynseyhipgrave1 @btsport I’ll just wait until we go 1-0 down 🙁
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teadrinker68
(@teadrinker68) reported
That female co-commentator on the Crystal Palace v West Ham game has got a voice worse than someone scraping their fingernails down a blackboard. @btsport #CRYWHU
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Grumpy ultra-remain MCMLXXX
(@P_Collin) reported
Considering buying a @btsport pass to watch #saintsfc but the website refuses to allow me to use my existing broadband account login to buy it. I'm still a bt customer. I'm aggrieved at having to register again. Surely it's not necessary?
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Richard Walker
(@lagotto1) reported
@bt_uk No. If you actually read my tweet you will see I am pointing out your greed to rip off existing customers and disadvantage them against new customers. Your lack of customer care forced me to leave BT.