BT (British Telecom) outages and service status in Staines, England

Problems in the last 24 hours in Staines, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Staines, England

The most recent BT (British Telecom) outage reports came from the following cities: Ealing, Wembley, Pinner, Hounslow, Woking, Kingston upon Thames, Ruislip, Windsor, Epsom, Brentford, Leatherhead, Northolt, Slough, Southall, and Camberley.

City	Problem Type	Report Time
Ealing	E-mail	12 hours ago
Wembley	Wi-fi	3 days ago
Pinner	E-mail	4 days ago
Hounslow	E-mail	4 days ago
Woking	E-mail	4 days ago
Kingston upon Thames	E-mail	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

• 
  antonio (@antoniofrank82) reported 41 seconds ago from Brentford, England

  I regret so much in have hot CK tract with @bt_uk , they have promised my internet on last Friday and since that everyday is a new excuse … and always “sorry” honestly I horrible how they make us to feel useless #badcompany #barcustomerservice 😤😢😤😢

• 
  Barry French (@Barry2103) reported 7 minutes ago from Richmond, England

  There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

• 
  Jobless Azzy (@AzzyChill) reported 10 minutes ago from Richmond, England

  So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

• 
  peter (@peter33266430) reported 14 minutes ago from Slough, England

  @bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon

• 
  victor martinez (@CoreblimeyVic) reported 17 minutes ago from Esher, England

  @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 19 minutes ago from Spelthorne District, England

  @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 20 minutes ago from Bracknell, England

  @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 21 minutes ago from Maidenhead, England

  @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

• 
  Maria Ganner (@mazzles78) reported 21 minutes ago from West Molesey, England

  @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

• 
  Pam (@Winemonday) reported 22 minutes ago from Richmond, England

  @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

• 
  peter (@peter33266430) reported 28 minutes ago from Slough, England

  @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

• 
  ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported 28 minutes ago from Brentford, England

  I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

• 
  peter (@peter33266430) reported 29 minutes ago from Slough, England

  @bt_uk crappy BT internet keeps going down, 5 months know u have been in BT , fed up with it, don’t want to change provider but I will have to know.

• 
  Matt Nowak (@nowak_matt) reported 30 minutes ago from Spelthorne District, England

  @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

• 
  Livvy (@londonsnewbie) reported 33 minutes ago from Hounslow, England

  @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

• 
  peter (@peter33266430) reported 40 minutes ago from Slough, England

  @bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.

• 
  Caitlin Bracken #TVTTagTeam (@CaitTeachesKind) reported 41 minutes ago from Slough, England

  @bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!

• 
  Rajeev Datta (@rajeevdatta) reported 46 minutes ago from Brentford, England

  Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!

• 
  coolio (@coolhati) reported 54 minutes ago from Kingston upon Thames, England

  @bt_uk @UKDazza Please could you tell us why the Internet is down?

• 
  Sukh Thind (@SUKHTHIND) reported 57 minutes ago from Hounslow, England

  Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  read steel ball run (@booker213) reported 4 minutes ago

  @bt_uk How can I check local outages and is there one in the CW8 area? Your website doesn't allow me to view if there's an outage in my area without a login, and the scan your broadband function doesn't work since there's no connection.

• 
  Chris Wall 💙🧡 (@ChrisWall85) reported 5 minutes ago

  @bt_uk hi, I need a bit of help! I'm moving in July so need to cancel my service. I can't log in to My BT to do this, could I get some assistance with this please?

• 
  Greg Ruthen (@GregRuthen) reported 6 minutes ago

  @bt_uk What’s going on email not working, can’t get into My BT and now speeds dropping to 109mg to 145 after factory you carried. No record of this as promised. Claims for £100 not happening, monitor for week…in other words cant be honest.. Have you been Hacked .?

• 
  mouse (@HooverMouse) reported 8 minutes ago

  Come on @bt_uk Fix your email login. Happens to so many people, so often.

• 
  grace hooper (@messalinahooper) reported 8 minutes ago

  @bt_uk I can't create a bt account to tell you how utterly gutted I am with your service. I've not been able yo watch TV as a brand new customer for several days and I only started last Friday. Consumer act 2018

• 
  Ed Walsh (@Farmerwalsh) reported 9 minutes ago

  Well done @bt_uk came to replace our aging pole but forgot to reconnect the internet again. Booked engineer but he can only sort internal issue not pole. Now have to wait up to 3 days for fix. If I break something I would ensure it is a quick fix

• 
  Sian (@SianElin_PT73) reported 11 minutes ago

  @bt_uk Did you read my message correctly? I do not have signal to call!

• 
  grace hooper (@messalinahooper) reported 12 minutes ago

  @bt_uk 2 weeks in with just 2 nights tv. Using HELP every night. Your help desk said its my TV. Nonsense

• 
  GM Mark Howitt (@MarkHowitt) reported 14 minutes ago

  Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  Emma Neal (@EmmaJaneNeal) reported 15 minutes ago

  @bt_uk for 6 days my 86 yr old mum has no landline/internet My brother has tried to resolve this with a BT engineer visit spending hrs on the phone. My mum relies on connection as she uses an emergency medical necklace. This needs to be escalated without delay. Appalling service.