BT (British Telecom) Outage Report in Thames Ditton, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Thames Ditton come from postal codes KT7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Thames Ditton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thames Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Thames Ditton, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Wallington, Wembley, Harlesden, Hammersmith, City of Westminster, Slough, Hounslow, Southwark, Tower Hamlets, Islington, City of London, Ealing and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| Croydon |
Wi-fi | |
| Wallington |
Total Blackout | |
| London |
Internet | |
| Wembley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Thames Ditton, England
Latest outage, problems and issue reports in Thames Ditton and nearby locations:
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Edward Kellow
(@edwardkellow) reported
from
Paddington, England
@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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simon phipps
(@simonphipps) reported
from
Camden Town, England
Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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(っ◔◡◔)っ ♥𝓑𝓾𝓭𝓭𝔂♥
(@afcbuddy) reported
@bt_uk @EE both your apps are not working. I gave uninstalled and reinstalled. Neither are loading
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Shmergel Flonk
(@shmergel) reported
@dave_smeg @btsport Yep. Crap decision on my part.
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rolandnissanart
(@RolandN) reported
Internet is down in East Grinstead and given fix date is two days away. Goodbye world 😟 @bt_uk #poorservice #thatsbad
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(っ◔◡◔)っ ♥𝓑𝓾𝓭𝓭𝔂♥
(@afcbuddy) reported
@bt_uk No probs. Not sure if you had any issues with Wi-Fi signal in my area. But had to switch the Wi-Fi off for an hour
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Laura Weeks
(@lauzweeks) reported
@bt_uk So once again you are refusing to sort out this issue. Putting a disabled childs life at risk again. Absolutely appauling service and completely disgusted with this. This matter should of been rectified 14 days ago abd yet no one give a damn in bt
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Jake Norman Chambers
(@Jakegolspie) reported
@SBienkowski It’s been poor in UK with @skysports and previously @btsport. No match build up,interviews punditry analysis etc is non existent and most coverage finishes at full time it’s shocking
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Andrew Murray
(@frogboyflips) reported
@bt_uk Hi Ash from @bt_uk I've not received compensation for this within the statutory timeframe set out by ofcom - 3 missed appointments, 15 calendar days with loss of service - can you address this for me please?
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RyanMcGoverne I Photo I Paint I 💙💛
(@RyanMcGoverne) reported
@bt_uk Have spoken to countless ppl at BT, each person messed my order up further. I did have a wifi mini-hub to keep me online. Someone at BT cancelled it this morn for no reason. Had to buy BT wifi hotspot access as I need to work. Your service is a joke. Incompetent at every turn.
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kyle
(@kyle37416717) reported
@LexiDoyle7 @btsport why are you even there if you dont support the event! You're being paid to be there and whining on twitter hahaha journo's.....
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Mat james
(@matjames9) reported
The logic of @btsport is incredible. Can’t watch it on my phone or PC because “I’m not in the UK”. But it’ll work on the TV app which is about 4 foot from me and a foot above my PC. And they are all connected to the same network.