BT (British Telecom)

BT (British Telecom) Outage Report in Thames Ditton, Surrey, England

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The latest reports from users having issues in Thames Ditton come from postal codes KT7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Thames Ditton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Thames Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Thames Ditton, Surrey, England 01/15/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thames Ditton, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Thames Ditton, London, Redhill, Iver, Leatherhead, Southwark, Ealing, Uxbridge, Hammersmith, City of London, Islington, Wandsworth, Hounslow, Hampstead and Hayes.

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City Problem Type Report Time
United KingdomThames Ditton Internet
United KingdomLondon TV
United KingdomRedhill Total Blackout
United KingdomIver Internet
United KingdomLeatherhead Total Blackout
United KingdomSouthwark Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Thames Ditton, England

Latest outage, problems and issue reports in Thames Ditton and nearby locations:

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk crappy BT internet keeps going down, 5 months know u have been in BT , fed up with it, don’t want to change provider but I will have to know.

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport BT sport no working for 4 days know , have rang up customer service 4 times today they don’t have a clue how to get it going

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Camden Town, England

    @bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.

  • MPRidsdale Matt Ridsdale (@MPRidsdale) reported from Islington, England

    @bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Fed up with BT sports channels not working for the last four days have rang them four times today and they are useless can’t even get it going

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk please my BT sport channel is not working it’s been turned off by BT why I don’t understand, Iam paying every month

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , it’s been 6 months , begging them, when it drops it s messing everything up , but BT don’t care ,

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk I rang BT to say my BT stopped working, and got fixed then I said I want to renew my contract to see the deals BT had, but without my knowledge a BT customer advisor renewed my contract with out telling me in December when I rang for another reason How bad is that

  • miltipello Joshua Milton (@miltipello) reported from Camden Town, England

    Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.

  • TDMaurice Tom Maurice (@TDMaurice) reported from Wandsworth, England

    Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonBlundell Simon Blundell (@SimonBlundell) reported

    @bt_uk My Broadband has been down for a WEEK !!!!! You keep giving fix dates and keep changing them now you state that there is no predicted fix date FFS when are you going to bring back my broadband ? Oh by the way your customer service is non existent !! My postcode is DL14 0TN

  • Sandbach Antoinette Sandbach (@Sandbach) reported

    So @bt_uk says I have to sign up to a 24 month contract for wireless broadband provided by @EE which has no signal to prove there is no signal when it’s completely bonkers as @Ofcom identifies it already as a site which doesn’t support voice calls! The definition of #insanity

  • En3o_ Enzo Faranda (@En3o_) reported

    @bt_uk hey, I keep having issues with my mobile and connection. I keep getting SMS about work being carried out in my area. But nothing is ever improved

  • _RozKay Roz Kay 🌳📚🌞💙 (@_RozKay) reported

    @bt_uk Thanks - nothing's working, just haven't had time to deal with it. Planning to call customer service this afternoon.

  • Michell36611393 Michelle C (@Michell36611393) reported

    @btbusinesscare I am having problems with my emails syncing. I urgently need to access emails

  • Bazil_SW Shaun Watson (@Bazil_SW) reported

    @bt_uk after >2wks without Internet, we were promised it back on at 10.20am today. It's still not working - please advise & resolve immediately. Thank you. B14 area code

  • hol666 🤘😷🤬☠ (@hol666) reported

    @nugwin73 @bt_uk Never even got mine to work. Useless

  • colettemunnelly Colette Munnelly (@colettemunnelly) reported

    @bt_uk @BT hello, I was supposed to have Broadband installed between 8am-1pm today but there's been no sign of an engineer. Can you help?

  • RuthGrindey Ruth Grindey (@RuthGrindey) reported

    @bt_uk Remember rural areas have no mobile signal, therefore no way to raise the alarm in an emergency! Having a working telephone line is essential and without it, it puts people at risk.

  • an_idle_while Heather Close (@an_idle_while) reported

    @bt_uk 3 households in KA269JS have internet down as of about 3pm today. Do you know when this will be fixed? Thx