BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Windsor, Hammersmith, Maidenhead, Wembley, Southall, Hounslow, Guildford, Brentford, Harrow, Wandsworth, Slough, Egham, Staines and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Windsor |
TV | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Barry French
(@Barry2103) reported
from
Richmond, England
There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...
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☘Adrian 🇪🇺 Madden ☘
(@KushlasBySanaer) reported
from
Brentford, England
I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Preston
(@Crazy_DavidP) reported
@bt_uk How about stop it for every customer, I have taken care of my end, you as a company need to improve and fast because you offer nothing special. From false Full Fibre, to poor standard Fibre to dodgy sports service to fake email addresses. Customers shouldnt have to deal with this
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Siroos Bavarsagh
(@SBavarsagh) reported
@bt_uk No one tried calling me. If I had any day I would sack the lot of you discussing people we mean nothing to you guys . You are not right for this job. I have had no internet for seven days and yoy have done nothing but talk. DO NOT TRY TO HELP YOU MAKE IT WORST
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Netero
(@__abdulm) reported
@bt_uk internet in Ilford has been down for 2 days and it still hasn’t been resolved
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Footyfan2000
(@Footyfan20001) reported
@Kevbert2 @btsport @skytv what was the issue? worked great for me last night. what device you using?
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Jeff Ando
(@jeffando79) reported
1) I'm not usually one to do this sort of thing, but if anyone is ever considering becoming a customer of @bt_uk, my advice is DON'T! Despite being a customer for literally decades, upon developing an issue with our broadband in MID-SEPTEMBER, they still haven't fixed it.
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CURSEDworks
(@CURSEDworks) reported
@bt_uk I got a call from this number 01382200824 claiming to be BT tech support saying they are seeing connection issues with my router to your services. As soon as I said I have no notification of this they hung up instantly.
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Jeff Ando
(@jeffando79) reported
@Woolystone @bt_uk I've been given the carrot of £8 a day since 48 hours after service stopped, which presently would be over £1300. Conveniently, if they don't ever fix it I never get my money!!
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Suz
(@Susbrodersen) reported
@BTRedcare @BTCare given that BT is making the PSTN network redundant I am surprised to learn that BT will not provide VOIP service without BT Business Broadband. So all the many people who has a different provider can’t have your telecom service anymore. Really???
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Mareen Anthony
(@Mareen_Anthony) reported
@bt_uk i have also called CS team who forwarded me to 4 ppl in a 40 min call - no one has any information and finally forwarded me open reach about number porting issues and the line cuts off as OpenReach's office is closed! I thought @virginmedia was bad! This is diabolical onboarding!
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Anderson
(@CGInfernoBlast) reported
So @bt_uk wanted to do my new internet in the hallway. Not even my Front room. Like that is the worst place to do it and these guys clearly wasn't trying to help either. Not happy at all