BT (British Telecom) Outage Report in Spelthorne District, Surrey, England

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Spelthorne District, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Brentford, Maidenhead, Wembley, Sutton, Hounslow, Hampstead, Slough, Fulham, Wandsworth, Northolt, Feltham, Ruislip, Chertsey, and Preston.

City	Problem Type	Report Time
Hammersmith	Wi-fi	8 hours ago
Hammersmith	Total Blackout	17 hours ago
Hammersmith	Internet	1 day ago
Brentford	Total Blackout	1 day ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	3 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

• 
  Niamh Wimperis (@WimperisDesigns) reported 4 minutes ago from Hammersmith, England

  @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

• 
  Sukh Thind (@SUKHTHIND) reported 5 minutes ago from Hounslow, England

  Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

• 
  mark hunter (@epicreble) reported 9 minutes ago from Slough, England

  @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

• 
  Adama Traores not that hench pal (@adama_not) reported 17 minutes ago from Wandsworth, England

  @bt_uk can you please help me kick off is in 30 mins

• 
  GunnersAssemble (@RednWhiteJames) reported 26 minutes ago from Epsom and Ewell District, England

  @bt_uk I am livid. Absolutely Livid with your service right now

• 
  Jessica Andrews (@Jess_L_Andrews) reported 28 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  peter (@peter33266430) reported 29 minutes ago from Slough, England

  @btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.

• 
  Milly Kenny-Ryder (@millykr) reported 29 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  Sukh Thind (@SUKHTHIND) reported 34 minutes ago from Hounslow, England

  @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

• 
  Charli R (@RojasLahoz) reported 35 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Jessica Andrews (@Jess_L_Andrews) reported 38 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported 39 minutes ago from Richmond, England

  @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

• 
  Charli R (@RojasLahoz) reported 42 minutes ago from Brentford, England

  @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Jeremy Trevathan (@JezzaTrev) reported 44 minutes ago from Hammersmith, England

  Why is my broadband not working in West London @bt_uk?

• 
  JIGGYJAMMER (@JIGGYJAMMER) reported 45 minutes ago from Epsom and Ewell District, England

  @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

• 
  Niamh Wimperis (@WimperisDesigns) reported 45 minutes ago from Hammersmith, England

  @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

• 
  Nesli Shafak (@NesliShafak) reported 46 minutes ago from Hammersmith, England

  whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

• 
  Amit Champaneri (@AmitChampaneri1) reported 51 minutes ago from Virginia Water, England

  @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

• 
  Brad W (@thewattsy) reported 56 minutes ago from Hillingdon, England

  Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

• 
  Jessica Andrews (@Jess_L_Andrews) reported 59 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Luis Verissimo (@SamVerissimo) reported 6 minutes ago from Lambeth, England

  @bt_uk is there a outage in se5 internet and landline not working?

• 
  Joanna Susskind (@joannasusskind) reported 7 minutes ago

  @btbusinesscare I’ve been on WhatsApp for 1 hour now and darent hang up. If it’s not replacing our fibre bb then being charged DOUBLE for just the dongle, no phone line and most basic service is outrageous. I’m also being charged for kit I was told would be FOC!!!!

• 
  Nick Freeman (@TheMrLoophole) reported 9 minutes ago

  Had appalling internet service from @EE for about two months. Despite new router and engineer visit - absolutely useless. Switched to @BTGroup @bt_uk yesterday and game changer. Congratulations to BT and shame on EE.

• 
  Sapphire Belle (@xSapphireBellex) reported 15 minutes ago

  @bt_uk That would be great if I was actually being given accurate information. I’ve apparently missed an engineer appointment today, when the engineer who came yesterday told me they wouldn’t be back out till March. Go to rebook the appointment and nothing til mid-Feb? Not good service

• 
  Inspire EastLancs (@InspireEastLanc) reported 15 minutes ago

  @btbusinesscare Would someone be able to contact me back. We are a substance misuse service in Lancashire wanting to enquire about setting up some of our clients onto your BT Basic packages but wondering if there is a way we can do it and fund it? Please let me know.

• 
  Joanna Susskind (@joannasusskind) reported 17 minutes ago

  @btbusinesscare I’ve been on the phone for 2 hours. You have my details. I’m not opening another complaint now.

• 
  Meg Haber (@mysticmeg_1703) reported 18 minutes ago

  @bt_uk No I had done nothing wrong, you had forgot to cancel an add on with our package when we cancelled. The whole error has been on your part not mine.

• 
  Darren watson (@dalboy12) reported 19 minutes ago

  @bt_uk absolute disgrace of a company internet is awful raised a complaint sent 3 separate messages saying I would get called within 5 minutes on each occasion without any calls. Then get an email saying my complaint has been closed. Absolute shower company

• 
  Matt Hoyle (@Hoyle142) reported 21 minutes ago

  It never gets old when the @bt_uk ad on Youtube that makes a deal of other providers giving poor quality has to stop to buffer and then resume on 144p while on a BT connection.

• 
  Judith 💙 (@ThePepperPotUK) reported 22 minutes ago from Winchester, England

  @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice