BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Spelthorne District, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Slough, Brentford, Maidenhead, Wembley, Sutton, Hounslow, Hampstead, Fulham, Wandsworth, Northolt, Feltham, Ruislip, Chertsey, and Preston.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 8 hours ago |
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Internet | 12 hours ago |
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Internet | 13 hours ago |
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Internet | 16 hours ago |
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Wi-fi | 1 day ago |
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Total Blackout | 2 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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veronique enright☀️ (@Veronique7) reported from Esher, England@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Jeannie Di Bon (@jdibon) reported from Merton, England@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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KC (@ken_coello) reported from Leatherhead, England@bt_uk So does BT now stand for Bloody Terrible?
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Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Stuart the Copywriter (@StuartTarn) reported from Egham, EnglandUnbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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Matt Nowak (@nowak_matt) reported from Spelthorne District, England@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Alex Munro (@ADMunro) reported from Esher, England@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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James Valero (@jamesvalero1977) reported from Kingston upon Thames, England@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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barrie brown (@barriebrown1) reported from Merton, England@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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Kutan URAL (@kutanural) reported from Hounslow, England@bt_uk my wifi is down for about an hour.. what's the issue?
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Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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GurunG PankaJ (@Godavarian193) reported from Merton, EnglandTube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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jrachw (@am_on_the_fence) reported from Richmond, England@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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Phil Craig (@philmcraig) reported from Richmond, England@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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KC (@ken_coello) reported from Leatherhead, England@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Stallan (@LouiseStallan) reportedMy internet barely works in two of my rooms...I live in a tiny one floor flat. I have been a BT customer for 3 years now and the problem has been ongoing getting considerably worse throughout lockdown. @bt_uk
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matthew barnes (@hatterallhill) reported@bt_uk Ill tell you why: cos its a crap bt line, impossible to fix cos bt have the worst support on the planet
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kirbs (@kirbyscho) reported@bt_uk when is the internet issue going to be fixed in Manchester?
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Lawrence Smith ⚒️ (@oGSanch) reported@bt_uk @BTCare has got to be the worst internet provider to have ever existed had constant issues for a week now and even had an engineer come out on Wednesday to fix said issues and we are still in the same position possibly worse BT sort your **** out 🤬🤬🤬
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Louise Stallan (@LouiseStallan) reported@bt_uk I have raised a complaint with your team nearly a week ago. I have had no contact from anyone at BT yet I receive a letter yesterday informing me my case is closed yet my problem hasn’t been resolved?
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LK ishhie (@Ishhie1) reported@energywnl @bt_uk All internet providers are **** atm because of lockdown
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Trevor Lambert #SaveTheBBC (@TrevorMLambert) reportedI wish I could be as crap at my job as people at @bt_uk, @DynoUK, @weareboxt etc are at theirs and still earn a decent living. Life would be so much easier.
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code energy #ad (@energywnl) reported@bilalfn_ @bt_uk ive always had bad ping spikes but for some reason today has just been a different breed constant packet loss and high ping spikes ppl im playing with just think i dont know how to build LOL
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Paulypops (@PaulRobertNicol) reported@bt_uk can someone help? My broadband and phone has been down since early hours of this morning. I work for Openreach and I'm working from home but can't due to no internet. I've been on hold for a while but no luck #bt Thank you
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nigel waugh💙 (@nglwaug) reported@bt_uk On the roof of my house. I receive bbc transmissions from Winter Hill and I have had issues with pixelation before on non hd bbc channels.