BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Hampstead, Guildford, Thames Ditton, Iver, Leatherhead, Ealing, Uxbridge, Wandsworth, Hounslow, Hayes, Slough, Windsor and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hampstead |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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Nesli Shafak
(@NesliShafak) reported
from
Hammersmith, England
whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Brad W
(@thewattsy) reported
from
Hillingdon, England
Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Wilkinson
(@Aaron_lfc28) reported
@du_ismagilov @EE @btsport Any of you guys get this sorted , same issue since Saturday, tech team are useless, states I need to upgrade my subscription, which I have, highly frustrating.
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Śubhanāga
(@NagaArchitect) reported
@btsport hello I am getting an error message: VC011:Sorry, there was a problem playing the content. Please try again. How do I fix this ?
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Ricks
(@Ricks05114488) reported
Hi @bt_uk how much will it cost me to terminate my contract??? . Can i dm you
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Cheyvonne Bower
(@femaledec) reported
from
Croft, England
Wow. @bt_uk are ‘sorry I find my bill confusing’. It’s not confusing. I’ve never had a landline plugged in but being charged for random calls to the talking clock for two months. A burglar perhaps? 😡
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Esther
(@EstherAfrowoman) reported
@bt_uk hi I’ve got #BTBroadband & I’m seeing this error message “DNS_PROBE_FINISHED_NXDOMAIN” Can someone please help me with this?
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Cherylee C. Legair
(@CheryleeLegair) reported
With the most disrespect... **** @bt_uk .
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brightangelmedia
(@BrightAngelMedi) reported
@bt_uk no thank you. This tweet was more of a apology to anyone who supports us. Tagging your self was just to point out who screws his Internet install up. He has spoken to your support team and they was a mixed bag form useless to not helpful.
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Sam Smith-Higgins
(@SamSmithHiggins) reported
On 27 July we moved 20m over the road. We asked @bt_uk to move our number and fibre 1 broadband. Since then it has been a daily nightmare. @bt_uk have been appalling. David at @OpenreachHelp has been superb. We still have slow broadband and don't have our original phone number...
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Vorsprung Durch 💩 🌬
(@PavementPetHate) reported
@bt_uk Hi Jenny this constantly happens. Is fixed when I tweet @bt_uk then reverts to slow or no broadband within days. There is some deep fault on the line or in overall provision that is not being addressed
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JasonSpurs
(@JDalesenior) reported
@btsport why is the Spurs match not on BTSport2 any more? Everywhere I check says BTSport2 but BTSport do not have it on my channel please help