BT (British Telecom)

BT (British Telecom) Outage Report in Spelthorne District, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Spelthorne District, Surrey, England 03/04/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Sutton, Richmond, Hammersmith, Hayes, Southall, Wembley, Hanwell, Brentford, Kingston upon Thames, Harlesden, Maidenhead, Slough, Hounslow and Ealing.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomSutton Phone
United KingdomRichmond Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    @bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • AlsubaieSalem سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    @bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • theremaybebugs Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail

  • matw69 Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • teadrinker68 teadrinker68 (@teadrinker68) reported

    @jinks_bar @bt_uk Is what it is. Got to get your broadband from someone and I'm paying for the convenience of having all the sport & channels and the likes of Amazon & Netflix without the hassle (usually). Just a bit **** when this happens. Oh well. Pub tonight 👀

  • paul_slingo Paul Slingo (@paul_slingo) reported

    This really is poor from @btsport not a single response, guess that means I will be cancelling. Dreadful app complete waste of money

  • jcoxy81 James (@jcoxy81) reported

    @btsport It’s such a shame that your app isn’t up to scratch. I can’t afford the TV option so rely on the app but it keeps failing. Out of sync, poor quality image now audio but no video of the end of the cricket. Such a shame.

  • rduerr1881 Richard Duerr 🇺🇦 (@rduerr1881) reported

    @bt_uk I’m still waiting for you useless lot to fix my mums phone / broadband after 10 days.

  • KevFComicArtist Kev F Comic Artist (@KevFComicArtist) reported

    @bt_uk Hang on, I think I've successfully logged in!

  • teadrinker68 teadrinker68 (@teadrinker68) reported

    Just got home from that **** show to discover that there's a BT outage and I've got no TV or internet at home till midnight tomorrow. Nice one @bt_uk well worth the £97 a month this.

  • AmandaClancy50 Amanda Clancy (@AmandaClancy50) reported

    @bwfmedia BWF, please sort out the coverage of Badminton on BTSPORT,,,, half way thru finals day it goes onto the red button !!!! Therefore can’t record, if at work unable to watch ,, pay loads for the service but no way fit for purpose!

  • KevFComicArtist Kev F Comic Artist (@KevFComicArtist) reported

    @bt_uk Just spent over an hour online, trying to sign in and connect to BT Wifi. Created a new gmail account & new password, new sign in details, new security q. Everything. After an hour I still can't sign in, so I'm told: "Please call on 0800 022 3322 Please connect with BT FON"

  • ness_noodle ((Chocolate Lab and huge bay horse)) (@ness_noodle) reported

    @Tetisheri13 @bt_uk !! Turned out to be a genuine call from Sky but a random number, lovely lady says she's trying to help me (which I didn't know I needed). Asked my name, refused to say it or any details. Call ended politely by me in 10 seconds. Service delayed. Then they wonder why scammers win

  • ninersnufc Darren Littlefair (@ninersnufc) reported

    @btsport can you confirm that coverage of the NCAA tournament will be available via red button? According to program guide the coverage is very poor, large chunks of games missing.