BT (British Telecom)

BT (British Telecom) Outage Report in Spelthorne District, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Spelthorne District, Surrey, England 02/27/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southall, Hammersmith, Kingston upon Thames, Wembley, Harlesden, Maidenhead, Slough, Hounslow, Ealing, Guildford, Wandsworth, Hampstead, Woking and Banstead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • StuartTarn Stuart the Copywriter (@StuartTarn) reported from Egham, England

    Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • am_on_the_fence jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DWB06 DBW (@DWB06) reported

    @bt_uk my Internet in the b68 area has been down for over an hour but I don't know the landlines number as we don't have a landline phone any help BT?

  • beachjunkey Lee White (@beachjunkey) reported

    @bt_uk Thanks John. But tbh our home set up has been checked twice by two different home tech engineers. The last one changed the router and left me to reconfigure the whole house. Perhaps another will find something. There must be something out as this is awful.

  • beachjunkey Lee White (@beachjunkey) reported

    After having engineer out Tuesday again and him not being able to find anything wrong with our broadband we still don’t have internet today! @bt_uk @BTCare @BTBroadbandOUT I pay a total of £72.00 a month for this rubbish service. #ruralinternet

  • mac_critical CriticalMac (@mac_critical) reported

    @Lenderz @bt_uk @WeAreOpenreach I emailed Steve jobs to get a MacBook replaced once. If in doubt, become Karen (I was actually fairly reasonable - we guessed what the issue was, it just took a slight deviation from the standard processes to fix. Though I get why, still a pain to get them to shift)

  • Jake___7 Jake (@Jake___7) reported

    @bt_uk Thank you for the link, there is a problem in our local area. That clears it up for me as I was a bit baffled. Will wait for the repair.

  • brokelz James Blockley (@brokelz) reported

    @bt_uk evening our broadband hub has started flashing purple and speeds have dropped. Any known issues in S81 worksop area?

  • TashaLoader Tasha King (@TashaLoader) reported

    @bt_uk Had engineers out twice and new hub. A third coming Monday - not sure what difference that will do. When I spoke to you today, told it was fine from their end. So can’t use internet with any confidence and told it will cost me £300 to stop service(!)

  • DanManserPT Dan Manser (@DanManserPT) reported

    @bt_uk can someone explain to me why my hub is connected fine but my iPhone, sky boxes and TVs won’t connect? I’ve reset it 4 times #whatstheissue #help

  • ochaye3000 Leonardo the Vinci (@ochaye3000) reported

    Checked LinkedIn and there's significantly fewer "will you wear a mask on Monday?" polls on LinkedIn. @bt_uk is there an outage in central Manchester or surrounding area?

  • Rob_Quads Rob_Quads (@Rob_Quads) reported

    @bt_uk I’m guessing counting isn’t your strong point. No broadband since Wednesday. First told “4 hours” then after 8 told again “4 hours” then after speaking to someone “48 hours” then after “just says 48 hours I will ring you back” ….no call after 9 hours. Fix Fair Oak please