BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hampstead, Hammersmith, Wembley, Greenford, Kensington, Southall, Slough, Walton-on-Thames, Worcester Park, Ealing, Wandsworth, Hayes, Guildford and Fulham.
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Community Discussion
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BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Neil Franks (@NeilFranks7) reported from Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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peter (@peter33266430) reported from Slough, England
@bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.
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peter (@peter33266430) reported from Slough, England
@bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet
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peter (@peter33266430) reported from Slough, England
@bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.
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Ali Abedi (@sahabedi) reported from Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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tico tico no fubá (@ticolespaul) reported from Hammersmith, England
@btbusinesscare hey guys. I need some help
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peter (@peter33266430) reported from Slough, England
@bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment
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Kieran Shew (@shoeburger) reported from Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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peter (@peter33266430) reported from Slough, England
@bt_uk Fed up with BT sports channels not working for the last four days have rang them four times today and they are useless can’t even get it going
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Steve Bernard (@Bernie82_) reported from Wandsworth, England
Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09
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Caz ☺🏴 (@caz_08) reported from London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Jack Teh (@JackTeh96) reported from Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Jo Clennell (@Geords) reported from Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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Caz ☺🏴 (@caz_08) reported from London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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peter (@peter33266430) reported from Slough, England
@bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore
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peter (@peter33266430) reported from Slough, England
@bt_uk I rang BT to say my BT stopped working, and got fixed then I said I want to renew my contract to see the deals BT had, but without my knowledge a BT customer advisor renewed my contract with out telling me in December when I rang for another reason How bad is that
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peter (@peter33266430) reported from Slough, England
@bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.
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peter (@peter33266430) reported from Slough, England
@btsport BT sport no working for 4 days know , have rang up customer service 4 times today they don’t have a clue how to get it going
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peter (@peter33266430) reported from Slough, England
@bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad
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tico tico no fubá (@ticolespaul) reported from Hammersmith, England
@bt_uk hey, I need help please
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ً (@Creza) reported
@laurmcfarlane @bt_uk maybe they sold out now idk websites awful though
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Soldier of wor toon (Kill corruption in the PL) (@Bigkev1346) reported
@bt_uk keep you in a que for over an hour to their website just so they can say........Stock of PS5 all gone. I bet they made a **** tone of cash from me on hold for over an hour. Money talks 😡😡😡
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David McGonigle (@davidmcgonigle) reported
@Jay89R @nitnatc @bt_uk Same happened to me. Click on the basket and pay with PayPal. Apparently bt shop is a different bt login from your by account.
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Stephen Heppell (@heppell2k10) reported
@SLBFI @bt_uk Went to help, then Broadband (as think have to be a broadband customer) the code was showing in mybt under offers
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Tomasz (@TomaszTweets) reported
@bt_uk ... I had to cancel my existing order and request a new one. Your system is incapable of accepting a new order with current one pending, so I was told my current order would be cancelled and someone would call me the next day (yesterday) so that I can place a new order with you.
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Matty McKnight (@matty_mcknight) reported
@bt_uk actually managed to shock me this morning. I got through to one of your customer service reps called damon who actually knew what he was doing
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Tomasz (@TomaszTweets) reported
@bt_uk ... an engineer visit to enable my fibre-to-the-home even though I have it in my cupboard as we speak. I hope you can see this is a dreadful customer experience! @virginmedia you reading this? I have your fibre as well here, can you take me off BT’s incompetent hands? 😭🙏
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Phil Hutchings (@PhilHutchings) reported
@BTCare FYI scam call just had a call from ‘ BT open reach ‘ telling me of issues and reports of faults on my broadband when I said I would call BT they hung up 😡
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Tomasz (@TomaszTweets) reported
@bt_uk Lo and behold, no one did call yesterday, so I called your Home Move team this morning, only to be told it takes 3-5 working days to cancel an order! So instead of having fibre on 1 Dec, I had to wait until 10 Dec to cancel my order and then who knows how much longer to get...
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Simone (@simoonethomx) reported
@shepardsdie @bt_uk Did you have to write down your BT code for the PS5 or was clicking "use code" what took you through?