BT (British Telecom)

BT (British Telecom) Outage Report in Spelthorne District, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Spelthorne District, Surrey, England 12/01/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southall, Wandsworth, Ruislip, Wembley, Hounslow, Greenford, Hammersmith, Slough, Staines, Hampstead, Kensington, Guildford, Brentford and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomWandsworth Internet
United KingdomRuislip Phone
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Fed up with BT sports channels not working for the last four days have rang them four times today and they are useless can’t even get it going

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , it’s been 6 months , begging them, when it drops it s messing everything up , but BT don’t care ,

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk please my BT sport channel is not working it’s been turned off by BT why I don’t understand, Iam paying every month

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad

  • cleanelmbridge Laurence wells (@cleanelmbridge) reported from Cobham, England

    @wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...

  • 28Zizou Sab (@28Zizou) reported from Merton, England

    @virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    @btsport He called the the ref an idiot. And that is why he is a ****, and always will be. No way back from that. ****** of the highest order. Can’t stand him.

  • TDMaurice Tom Maurice (@TDMaurice) reported from Wandsworth, England

    Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.

  • gww1996 George⚽️ (@gww1996) reported from Spelthorne District, England

    @btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport BT sport no working for 4 days know , have rang up customer service 4 times today they don’t have a clue how to get it going

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk crappy BT internet keeps going down, 5 months know u have been in BT , fed up with it, don’t want to change provider but I will have to know.

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk I rang BT to say my BT stopped working, and got fixed then I said I want to renew my contract to see the deals BT had, but without my knowledge a BT customer advisor renewed my contract with out telling me in December when I rang for another reason How bad is that

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LouiseMaciver1 Louise Tanner (@LouiseMaciver1) reported

    @BritishTelecom shocking cus service as usual. Double chrgd for BTsport (via Sky and direct with BT) genuine error. Receive final reminder/threat to pass to debt agency today (no previous bills)call up to sort &they are insisting I pay- although I’ve already paid for through Sky

  • custardwarrior Aaron hassan (@custardwarrior) reported

    @bt_uk That's great as I was worried as it's fttp and I remember people saying they had to cancel the original ISP when they joined virgin I still got a few days b4 I can order as still in contract till 20th feb

  • marcnufc Marc Ricalton (@marcnufc) reported

    Internet suppiers are like MP's they talk a load of ******* rubbish and never give you what they promise @bt_uk ping 535ms #shitservice

  • iNerdz_Jip Jip - IsolatedNerdz (@iNerdz_Jip) reported

    Yet another broadband fault @bt_uk - This is beyond the joke now, between sky and bt, no one can fix it. Can someone just provide me with a decent service. It's not like I'm in the middle of nowhere, I'm in Runcorn ffs. Sooner full fibre is installed the better.

  • nigelreynolds Nigel Reynolds (@nigelreynolds) reported

    @bt_uk We managed to contact someone using the web chat service. It turns out that whilst our phones were activated the broadband was not. We have been assured that it will be activated today. However given the issues to date I suspect that we will still not be connected tomorrow.

  • JustinPierpoint TLBoy (@JustinPierpoint) reported

    @bt_uk EH28 internet service appears to be up, down & very slow. Don't have a land line phone to check the number. Is this a known service issue and do you have any comment on when service will be stable?

  • JWaltonRestorer Julia Walton - J.Walton Restoration (@JWaltonRestorer) reported

    Hi @bt_uk, having trouble finding a way to contact you with my tracking number for a returned bit of old kit, any chance I can send it you via DM, just had a message to say you've not received it and I don't want to get charged.

  • martin_rich2021 Martin Richardson (@martin_rich2021) reported

    @beduffbloke @bt_uk CV6 down since last night. BT reporting large areas of UK down last night but mostly fixed haha. Parents have a total blackout. Glad i have superfast fibre.

  • _VTaylor Victoria Taylor (@_VTaylor) reported

    Sick of my internet cutting off, hasn't been this bad in months! And I'm on full fibre! @bt_uk

  • OfficialSindyP Sugar ᗢᘏᓗ (@OfficialSindyP) reported

    @bt_uk there is an outage in my area (kilwinning) could you please tell me where I can keep track of this and report it