BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Hammersmith, Hounslow, Wandsworth, Sutton, Preston, Brentford, Maidenhead, Northolt, Slough, Southall, Harrow, Hampstead and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
-
Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
-
Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout
-
Jenny Woods
(@JennyferWoods) reported
from
Hammersmith, England
@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
-
DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
-
Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
-
Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
-
Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator
-
Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
-
Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
-
Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
-
Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
-
Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
-
Shermin A Ali
(@SherminAaliYoga) reported
from
Merton, England
@bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!
-
ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
-
Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
-
Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
-
Conor Saunders
(@conor_saunders) reported
from
Wandsworth, England
After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
-
Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
-
Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport Doesn't work in the UK :/
-
TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul Fisher
(@bonhistory) reported
@bt_uk My logon details haven’t changed in a while and I have them stored securely so fairly sure they are correct. Thanks for your help.
-
Mike Thompson
(@MikeGRT93) reported
Another day, another @bt_uk **** up. 3 hours I’ve been on Live Chat now. After being double charged. Bit bored of this now.
-
Debbie Johnston
(@lilmissdebs) reported
incredible in this age of technology that @bt_uk customer service line can’t advise wait time, place in queue or have a call back facility. Currently on hold 43 mins, not great service at all!
-
Joe Marriner
(@topmarriner) reported
@bt_uk Already done that, that's how I know what's going on. Surely you should update customers on faults and not the customer constantly chasing BT? Especially with the length of down time?
-
Tom Nelthorpe
(@nelthorpe) reported
@alanburkittgray @bt_uk Yep, this seems awfully familiar. The Twitter DM support is quite good though
-
Geo Smith
(@JGS1993) reported
@bt_uk He arrived an hour after the 13:00 timelimit given and within what I had requested originally. Problem is you told me he was coming before 1 so had to sit and do an important call on my drive via mobile. Just waiting until my contract expires in Jan to move to Virgin
-
Alan Burkitt-Gray
(@alanburkittgray) reported
@nelthorpe @bt_uk just trying that, Tom. Why are they so bad?
-
Alan Burkitt-Gray
(@alanburkittgray) reported
The fault reporting system at @bt_uk is truly dreadful. Online used to work, but now replaced by text messages that a bot replies to. Phone calls promised but never come. Reported voice calls on landline out of order Monday. Now Thursday and no action.
-
Jim alan
(@DrakanT0) reported
@bt_uk @mkeeton1979 Just to add onto this guy's point, in DN6 the internet has been bad for about a week, it was good this morning for about 2 hours but it's returned to being inconsistent again. I know several people affected on my street but BT say there's no known issue on their website.
-
Helen Gavaghan. Illustration. Photons, by me.
(@HelenGavaghan) reported
@bt_uk This creates question of "is that free phone within my BT package?" Currently I'm BT landline/WiFi customer deciding if to cancel EE package YOU (not they) sold me. Am in 14 days & would revert to being your mobile customer,unless I may not cos of MMC. If so YOU should have said.