BT (British Telecom)

BT (British Telecom) Outage Report in Spelthorne District, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Spelthorne District, Surrey, England 03/31/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Hammersmith, Sutton, Hounslow, Hampstead, Slough, Fulham, Wandsworth, Guildford, Northolt, Feltham, Ruislip, Chertsey and Preston.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • aymz83 Amy (@aymz83) reported

    Done with @SkyUK TV service. Absolute bag of *****. Possibly looking at @bt_uk TV but have been disappointed with their general service as well in the past. Can't get Virgin in my area, anyone recommend any other options?

  • TheRealPakora Reshma✈ (@TheRealPakora) reported

    @bt_uk Hi Aaron, I'm a new broadband customer, my broadband is still not activated and overdue by 3 days! I was told I'd get a call within 48hours with an update but that hasn't happened either! Can you find out what's happening and call me. I cannot be bothered to sit on hold again

  • Storm360ayr Storm360 (@Storm360ayr) reported

    @bt_uk Shame on you BT! You’ve left my elderly Mother with not phones or internet! Tried to con her her out of additional charges and installed fibre without he asking! Tied her in knots on the support lines! I’ve just had her on the phone in tears!! Your disgusting!

  • jamclarkey James (@jamclarkey) reported

    @StephenDobbin4 @bt_uk Essentially those with no broadband today will need to have broadband in order to use the digital voice service. Communication providers may offer a range of broadband package in order to enable the use of digital voice but for those that don't actually want to go online

  • TPuckett17 TPuckett (@TPuckett17) reported

    @btsport what are the commentators on about ‘being up for it’ what the hell does that mean….. Messi is ‘up for it tonight’ when is he not ‘up for it’ stupid comment….. Stupid

  • sam27067336 Sam (@sam27067336) reported

    @bt_uk i have waited for an engineer to call and you have not . I am paying you for very poor broadband !!!!

  • KittyCrossfire 👻🦙Kitty Crossfire🦋👻 (@KittyCrossfire) reported

    @bt_uk wifi, ive had change to hard wire before and it worked, so clearly problem with router. thing is, i cant have it hard wired. being disabled its hard to go fetching wires everytime, and also its a trip hazard with wires everywhere and my walking stick. can i get a new router?

  • samj0606 Sam Jones (@samj0606) reported

    @btsport every week there is trouble watching football on the app on playstation 5. @sky works fine every week on the same device. Internet signal is fine. Your app is absolute garbage and I’m paying extra for it

  • DaveRidge9320 Dave Ridge 🐝 (@DaveRidge9320) reported

    @btsport Sounds almost sacrilegious, but my, oh my. I never thought we'd find another Kompany. An even better version... 🥺🥺💪💪💙💙 @rubendias

  • C_residential C residential estate agents (@C_residential) reported

    @bt_uk ... unbelievable trying to sort my 86 year old hard of hearing Dad out with a new home phone package to be told no one can help unless he is with me #ridiculous #whatabouttheoldies