BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (57%)
-
E-mail (13%)
-
Wi-fi (13%)
-
Phone (10%)
-
Total Blackout (6%)
-
TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Walton-on-Thames, Hammersmith, Wembley, Wandsworth, Hounslow, Northolt, Teddington, Slough, Guildford, Sutton, Fulham, Ealing, Ashford and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Walton-on-Thames |
Wi-fi | |
| London |
||
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
-
Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
-
peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
-
Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
-
Charli R
(@RojasLahoz) reported
from
Brentford, England
@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
-
mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
-
GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
-
Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
-
Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
-
Brad W
(@thewattsy) reported
from
Hillingdon, England
Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail
-
Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
-
KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
-
Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
-
JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
-
Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
-
Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
-
Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
-
Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
-
KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
-
Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
-
Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Kieran Steers
(@SteersKieran) reported
@bt_uk fix my WiFi ya gobshites, was fine an hour ago now can't even watch a 40 second video on YouTube, ******* 30 quid a month to look at buffering, forgot its still 2006 and Wifi routers had just been invented
-
Lynsey Groves
(@Lynzgroves) reported
@bt_uk is there currently a problem with @btinternet.com? Can’t send\receive emails on iphone\ipad? #changedpassword #deletedandreinstalled
-
R̶y̶a̶n̶
(@_RyMcCluskey) reported
@ojhodgkinson @espnplayer @btsport Sam Williams I'm looking forward to seeing and Jerrion Ealy too I like him as a RB prospect he needs to take some pressure of Matt to reduce the errors
-
lauryn 🎀✨
(@bubblegumlux_) reported
if you play games please neverrr choose @bt_uk internet. it’s ****** me over too many times. worst internet provider ever
-
Steve
(@Retro_uk) reported
@bt_uk But that section won't load on your website. In fact the mobile section for products under "My BT" won't load either, with the same error message and that has been like that for days now? Anyway, yeah need to cancel please :)
-
Jamie
(@Jamie34109) reported
@honest_limey @England @bt_uk Pengpland? We’re **** at pens what on earth are you talking about, Marc rebes is **** aswell
-
Andrew
(@Aflanagan1991) reported
@BTCare I’ve had no WiFi since last Tuesday night and you told me I’d have an engineer appointment to fix it today between 8-10. Now you’ve called to reschedule the appointment for Wednesday afternoon. Unacceptable. £60 a month for for the most temperamental service
-
Kicar
(@kicarmalhi) reported
@btbusinesscare I've spoken to my federation and lawyer as this has been going on for 2 months I expect a full resolution by the end of next week. Otherwise I will be sending a claim form and taking further legal action
-
Kieran Steers
(@SteersKieran) reported
@bt_uk Am having to use my phone data, which is bad enough as it is, to even be able think about replying because the service is that bad. And it was literally fine 2hrs ago, now its just completely gone, I literally cannot do anything
-
Skynetjoe
(@Skynetjoe1) reported
@WPTutz @bt_uk Oh damn -- Really embarrassing situation .. I thought in UK and USA -- Internet service is better