BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Woking, Wandsworth, Guildford, Ashtead, Leatherhead, Thames Ditton, Epsom, Hampton, Harrow, Sutton, Wembley, Hounslow, Slough and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Woking |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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☘Adrian 🇪🇺 Madden ☘
(@KushlasBySanaer) reported
from
Brentford, England
I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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Barry French
(@Barry2103) reported
from
Richmond, England
There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Adama Traores not that hench pal
(@adama_not) reported
from
Wandsworth, England
@bt_uk can you please help me kick off is in 30 mins
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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TheRunningManZ
(@TheRunningManZ) reported
@EyesPiedGaming @bt_uk Nope. He just fed the fibre optic cable through the house where he’d removed copper cabling that was in situ. So now there is not internet until they fix the fibre. Hopefully won’t be too long.
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Jill Robertson
(@Jillyla1) reported
@23shawthing @bt_uk I had same issue, had to get them to do it manually although not tried to spend it. They removed 2 old accounts but they have magically reappeared and causing issues again. Good luck
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𝓡𝓐𝓕𝓢 🇬🇭
(@coded_rafs) reported
@scott_peterson4 @bt_uk So according to BT, I have a stay fast guarantee of 700Mbps, which means my speeds should never drop below that no matter what. But here is my story. A very unhelpful advisor told me to give it a few days but i know that won’t help so I’m thinking of switching ASAP
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Revd Paul A. Carr
(@revPACman) reported
@BTCare @bt_uk @skytv Yep done that and they said 10 am today but now they can’t provide a fix date. That is nearly 36 hours and isn’t great given I work from home a d can’t use my emails. And we still can’t watch TV. Not great I have to say.
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Cull22
(@Cull222) reported
@bt_uk Hey @bt_uk I gotta question for ya I'm looking at ordering full fibre 3+,(think it's called that) it's say I get xbox ultimate free for a year then have to pay £10 at month 13 but I don't want it how do I cancel it, do I do before or after 12 months
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annienelson
(@apnelson1) reported
@bt_uk why am I paying for an internet service that never works 😡😬
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Gordon Russell
(@fcgordeaux) reported
@bt_uk I should add that I can provide photos of the damage, questionable excavation would be being polite.
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Jill Robertson
(@Jillyla1) reported
@bt_uk so many issues minimum speed not reached 1 month in, now when logging in says a different minimum speed but your own systems say different fed up of going round in circles
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Michael Asimah
(@Michael_Asimah) reported
@bt_uk I don't know what the issue is. Whenever I'm in the office and I use the work WiFi, my work laptop has no issues. But when I'm at home, websites tend to take longer to load, but I don't have these issues with any of my personal devices.
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Ross
(@Arstus) reported
@TheRunningManZ @bt_uk Good luck! I waited weeks for BT to sort their **** out before I gave up and cancelled the installation. Fortunately I still had my old provider and line to fall back on.