BT (British Telecom)

BT (British Telecom) Outage Report in Spelthorne District, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Spelthorne District, Surrey, England 12/06/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Banstead, Woking, Fulham, Harrow, West Drayton, Hampstead, Wembley, Guildford, Wandsworth, Hounslow, Feltham, Southall and Ruislip.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dazzymans Darren (@dazzymans) reported

    @bt_uk as i confirmed yesterday this is untrue. my complaint closed no reason why and told to go to ombusdman nobody rang at time agreed by u all on here yesterday.broadband still not working so means lifeline and panic alarm arent either.u cancelled emergency open reach 2day 0 care

  • JAC6968 Jon Crossick (@JAC6968) reported

    @bt_uk - when will the current outage in EN5 be resolved.

  • RiddlerX3 Gee (@RiddlerX3) reported

    Didn’t realise how bad Trent actually was. He’s getting ripped apart on BTsport. Unbelievably lazy for a defender.

  • dazzymans Darren (@dazzymans) reported

    @bt_uk as i confirmed yesterday this is untrue. my complaint closed no reason why and told to go to ombusdman nobody rang at time agreed by u all on here yesterday.broadband still not working so means lifeline and panic alarm arent either.u cancelled emergency open reach 2day 0 care

  • ladywilding Victoria Wilding (@ladywilding) reported

    Utterly #appalled by the level of #CustomerService @bt_uk provide. Have spent 2 days trying to get through on the phone & chat after the phone lines closed following their failure to follow up on their promises of the day before. Still no resolution

  • shedora3 Sheila Sneezum (@shedora3) reported

    So I contacted @bt_uk weeks ago as talk21 email account not working, told it’s linked to someone else’s account and I am not the account holder, yes I say it’s my now ex husband’s account - well we have to speak to him and get his permission (I hadn’t spoken to him for a year)

  • Smclunie Spence Clunie (@Smclunie) reported

    @btsportfootball @btsport Pretty basic goal? Terrible defending

  • dazzymans Darren (@dazzymans) reported

    @bt_uk broadband just came on again so can try and take mind off all this bad stuff by BT and use my ps5.still no offer of support from bt to get it fixed and help for what im paying for. this is attitude bt before 300cent october fuel poverty u treating them same wi debt?

  • dazzymans Darren (@dazzymans) reported

    @davidhorsefield @bt_uk today one call was hour and half. spent over 20hrs to sort my disability issues faulty bb still not working etc since monday to be told today my fault i got subsidised broadband needs a disc but my hub goes off and drop on wired as know the best.had service taken as complained

  • BeccaJade Becca (@BeccaJade) reported

    @bt_uk our internet went down hours ago, you having problems?