BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Wandsworth, Hampstead, Harrow, Hounslow, Brentford, Kensington, Sutton, Slough, Feltham, Wembley, Maidenhead, Walton-on-Thames and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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Shermin A Ali
(@SherminAaliYoga) reported
from
Merton, England
@bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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Judith
(@Judiky) reported
from
Brentford, England
@bt_uk guys, no internet in NW105AH all day. Any help?
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Edward berry
(@eddibfit87) reported
from
Hammersmith, England
@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport Doesn't work in the UK :/
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout
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Keith Cox
(@keithcox74) reported
from
Farnham Royal, England
Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Hector Darling
(@HectorDarling) reported
@bt_uk Hi I was on the phone for a total of 30 mins, I obviously knew about the outage. I'd asked why the hub had changed from amber to purple. I spent 12 of the 39 minutes on hold. To be hung up on. Which is what happened earlier in the week. The BT app still says we r 6 days 2fix
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The Toft Croft
(@thetoftcroft) reported
@bt_uk exactly how long can it possibly take to fix fttp? 2 weeks??? What exactly am I paying for? And no communication at all. What do you expect us all to do without internet? Not much chance of me renewing in April…
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Daria 🇬🇧🇪🇺🌹🧡💚
(@Daria_QT) reported
@theGrit_music @bt_uk @BorisJohnson Won’t touch them with a barge pole - absolutely awful company. I’m so grateful we have alternate options that are infinitely better.
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Louise 👱🏼♀️🍔💕
(@butterflyx85) reported
@bt_uk my wifi is connected but no internet in multiple devices in the home - what’s can I do to fix this?
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Dom
(@dom_taylor123) reported
@nathjnzy @Type2Tony @bt_uk They’re awful mate don’t bother
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Nick Brown ☁
(@techienickb) reported
@SoddenGecko @bt_uk Do they have a complaints email/telephone, I'd raise it as a complaint and demand compenstation. If they refuse take it to @Ofcom
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Alessandro Giudici
(@giudicialex) reported
@bt_uk nah, I don't agree on your validation process when based on your own internal error and you had my name recorded wrongly on whatever internal system (+ invoice) when right on my account. It is a matter of quality control process and this is an instance of a rather poor one.
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The Grit
(@theGrit_music) reported
@Daria_QT @bt_uk @BorisJohnson They're useless. Overcharged me on numerous occasions. I never quite have the energy to go through the pain of swapping companies though. I should have done years ago. This may swing the balence.
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Denis McNeill
(@denis_mcneill) reported
No problem with @bt_uk for years, but unable to renew my contract since 14 Dec. Phone call after phone call promised but never materialise. Shocking level of customer service. @BTCare @MartinSLewis
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Lauren Lee
(@Schlobalob) reported
After 2 years of crap internet from @Virgin, today we got connected with @bt_uk, let’s see what you can do #ExcitingTimes #ThursdayTreats