BT (British Telecom)

BT (British Telecom) Outage Report in Spelthorne District, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Spelthorne District, Surrey, England 01/19/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Wembley, London, Southall, Hammersmith, Hounslow, Hampstead, Guildford, Thames Ditton, Iver, Leatherhead, Ealing, Uxbridge, Wandsworth, Hayes and Slough.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • neil_lev_sport neil leverett (@neil_lev_sport) reported

    Rarely I agree with Fletch, but he's spot on saying who would question the GOAT saying he causes problems. So what? He has once again single-handedly saved Ole #btsport #MUFC

  • StephenKHpiston Oscars Dad. 💙 (@StephenKHpiston) reported

    That Aluko on @btsport has just said “Before Ronaldo shot that volley” for **** sake

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk No phone line no answer as to why or how long to fix #ripoff #worstcustomerservice

  • SpenceLittleW Spencer Littlewood (@SpenceLittleW) reported

    @rioferdy5 avoided that question there mate @btsport poor coaching or poor ability. Week in week in out its not good enough. Conceded more goals then the top 4 put together. Unacceptable

  • ian_waterfall Ian Waterfall (@ian_waterfall) reported

    @rioferdy5 @btsport @mrjakehumphrey Utd problem is weakest back 4 ever. Maguire 💩,Donny Van de Beek should start ahead of McTominay who’s not good enough passes sideways and then stands behind the nearest opponent. Van de Beek broke in to the box twice the first led to CR7 goal.

  • tweettwoo84 Name (@tweettwoo84) reported

    @rioferdy5 paul scholes chatting ****. Bailly was only second to ronaldo tonight. Played immense. #ATAMUN #BTSport #ManUtd

  • sarah_church sarah (@sarah_church) reported

    @bt_uk my wireless signal has dropped out yet again- the light on the Hub is blue but there is no signal in my house. New hub due tomorrow to replace the one you sent last week. It’s getting really really tedious now.

  • danniiiyyyl sᴘᴏᴏᴘʏ ɢᴇɴᴅᴇʀ ᴡɪᴛᴄʜ ᴅᴀɴʏʟ | 🏴󠁧󠁢󠁳󠁣󠁴󠁿🎃 (@danniiiyyyl) reported

    @BT_UK are of absolutely no help whatsoever. I have been having internet problems for almost the entirety of the pandemic. Their phone app does not work, their call lines are unresponsive and their go-to to 'solve' problems is either vaguely tell you that they're "running tests"-

  • FurqanMiah Furqan (@FurqanMiah) reported

    So @btsport 2, ESPN and ultimate are down, I’ve tried going online with error code, rewiring, rebooting you name it. Am I pay over £100 a month for all that too!! @btsportfootball @BT

  • jordanasquith1 Jordan (@jordanasquith1) reported

    How are Scholes and Ferdinand laying into Bailly when he was one of our best players tonight after not playing for us all season? He was partly at fault for the second goal but the rest of the game our best CB. They said oles coaching isn’t the problem tho #MUNATA #UCL #BTsport