BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hampton, Harrow, Sutton, Wembley, Hounslow, Slough, Northolt, Wandsworth, Uxbridge, Epsom, Feltham, Chertsey, Hampstead and Lightwater.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations
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c2chiropractic
(@c2chiropractic) reported
from
Merton, England
@bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke
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Banquet Records
(@BanquetRecords) reported
from
Kingston upon Thames, England
it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb
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Katy Johnston
(@katynaomi56) reported
from
Wandsworth, England
@bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!
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R Barker
(@RobLondon) reported
from
Wandsworth, England
Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Annie Jenkins
(@theremaybebugs) reported
from
Richmond, England
@bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
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Michelle Cuthbert
(@physiorichmond) reported
from
Richmond, England
@bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
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R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ಠ_ಠ
(@andrewfordlyons) reported
@bt_uk Egads, that is horrible practice, please just stop and give me a number to speak to an adult. It started as a simple question.
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Ian Monico
(@IanMonico) reported
@bt_uk Ordered an upgrade on my Business broadband in February, still waiting. Been trying to sort this out on the phone, email and chat daily and still no new service. Absolute shambles... #poorcustomerservice
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ಠ_ಠ
(@andrewfordlyons) reported
@bt_uk Being able to talk to a human there would be great. The fault check service has stopped working. The bot is now saying a different number than any number I have is associated with my account. All the automated tools fail.
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ಠ_ಠ
(@andrewfordlyons) reported
@bt_uk Well get them to perform better. The customer contact portal is you.
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Daniel Eaton
(@DannyEaton88) reported
@bt_uk Yes I do I have been struggling for a long time now with internet connect when I am upstairs in my house the signal goes very weak?
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The Allen Household
(@allenhousehold) reported
@bt_uk Just for the benefit of clarity: If I was a customer of any of the other telecoms providers who use the Openreach network, I would be asking them the very same question.
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ಠ_ಠ
(@andrewfordlyons) reported
@bt_uk By the way, calling that number you shared generates an automated message saying "we tried to call you" and "there is no reason to call us." Both are wrong. Your fault tracker page also still doesn't work.
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John Connaughton
(@JohnCon47234825) reported
@bt_uk Well nobody has called yet and it’s been about an hour and a half, maybe they will use the several calls all at once. I was promised no disruption to service and now I’m looking at + 48hours with no service, using mobile data plan.
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Graeme 🏴🇪🇺🏴
(@Gallison1976) reported
So @bt_uk have closed my complaint after doing nothing. Removed my phone line and won't reinstall. The Full Fibre 'THEY' installed doesn't work so my internet is dreadful. Called into question my having Multiple Sclerosis and not a word of apology. #disabilityinclusion #MS
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Bezza Jr 🐏
(@Bezza96) reported
@hayesmatt903 @England @bt_uk Calm down Gary Neville