BT (British Telecom) outages and service status in Spelthorne District, England

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Spelthorne District, England

The most recent BT (British Telecom) outage reports came from the following cities: Slough, Wandsworth, Hammersmith, Southall, Hounslow, Bagshot, Uxbridge, Chertsey, Feltham, Wembley, Walton-on-Thames, Ealing, Chessington, Warfield, and Epsom.

City	Problem Type	Report Time
Slough	Phone	3 days ago
Wandsworth	Internet	3 days ago
Hammersmith	Internet	4 days ago
Hammersmith	Internet	5 days ago
Southall	Wi-fi	5 days ago
Hammersmith	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

• 
  Amit Champaneri (@AmitChampaneri1) reported 43 seconds ago from Virginia Water, England

  @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

• 
  Matt Nowak (@nowak_matt) reported 6 minutes ago from Spelthorne District, England

  @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

• 
  Alan R Adair (@RadarRadar) reported 7 minutes ago from Hounslow, England

  @btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.

• 
  Jon (@R0LLSY) reported 7 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported 11 minutes ago from Brentford, England

  I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 13 minutes ago from Ealing, England

  @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

• 
  Alex Munro (@ADMunro) reported 14 minutes ago from Esher, England

  Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

• 
  Jobless Azzy (@AzzyChill) reported 31 minutes ago from Richmond, England

  So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

• 
  KC (@ken_coello) reported 31 minutes ago from Leatherhead, England

  @bt_uk So does BT now stand for Bloody Terrible?

• 
  Stuart the Copywriter (@StuartTarn) reported 37 minutes ago from Egham, England

  Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 40 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

• 
  Elliott Rawstron (@Elliottrawstron) reported 42 minutes ago from Wandsworth, England

  @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

• 
  Charli R (@RojasLahoz) reported 43 minutes ago from Brentford, England

  @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Maria Ganner (@mazzles78) reported 50 minutes ago from West Molesey, England

  @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

• 
  Judith (@Judiky) reported 52 minutes ago from Brentford, England

  @bt_uk guys, no internet in NW105AH all day. Any help?

• 
  Barry French (@Barry2103) reported 52 minutes ago from Richmond, England

  @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

• 
  Jack Teh (@JackTeh96) reported 52 minutes ago from Hammersmith, England

  @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

• 
  Jack Teh (@JackTeh96) reported 54 minutes ago from Hammersmith, England

  @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

• 
  victor martinez (@CoreblimeyVic) reported 57 minutes ago from Esher, England

  @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

• 
  Bridgette Parlma (@Bparlma) reported 57 minutes ago from Hammersmith, England

  Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Cawood 🇺🇦 (@audlemagronpaul) reported 26 seconds ago

  @BritishGas @HefinR @BTCare What authority do you have to act on customer service issues ? Answer that and maybe I’ll DM you.

• 
  Josh (@_JoshDenham) reported 5 minutes ago

  Hi guys, is there any reason why my Broadband Hub won't connect this evening? I've tried the usual off and on again, factory reset but no connection whatsoever! Please help? @bt_uk

• 
  @CyberHusky (@PetecoleO) reported 5 minutes ago

  @bt_uk Given up waiting to discuss issue you have caused! Will remember this at contract renewal time.

• 
  Ed Thomson (@ThomsonEdwint) reported 6 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk We are waiting for Open Reach contractors to repair road surfaces after installing 1 service to a neighbouring property 🙈

• 
  Phillip Thompson (@Phillip16484278) reported 7 minutes ago

  @bt_uk I’ve been a BT customer for many years. It would appear you value new customers rather than retaining new ones. There’s a monthly difference of £5. Rather lose a customer I would think that you would match the price. Apparently not. Crazy business model.

• 
  Simon Caffrey (@caffrey_simon) reported 8 minutes ago

  @bt_uk fault is on the openreach copper network.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 9 minutes ago

  @Walesguy2 @bt_uk Mark, it's been a known issue for months.

• 
  huw (@jonsie) reported 12 minutes ago

  Messaging BT Customer Service over web chat is akin to NASA communicating with Voyager .... send a message, waiting ... waiting ... waiting @bt_uk

• 
  World of Wonder (@brazenchart) reported 17 minutes ago

  @bt_uk Ridiculous , 0330 123 4150 rings and then just cuts off. Switching due to being overcharged and slow network but cannot get hold of anyone.

• 
  Miss🐧Magellanic🐧 (@Magellanic80) reported 19 minutes ago

  Hi @bt_uk Need a bit of help please. I've been send 5 emergency backup line telephones, when I only need one. I'm regrestered as a vulnerable customer. How do I go about sending them back and stopping further deliveries. Thanks