BT (British Telecom)

BT (British Telecom) Outage Report in Spelthorne District, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Spelthorne District, Surrey, England 01/19/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southall, Hammersmith, Hounslow, Hampstead, Guildford, Thames Ditton, Iver, Leatherhead, Ealing, Uxbridge, Wandsworth, Hayes, Slough and Windsor.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MidlandMackem33 ArDent🔴⚪️ (@MidlandMackem33) reported

    @Charl_H79 @EE @bt_uk I should have read further down. It’s even worse that they’re 1 company overall. Martin Lewis needs to get this **** stopped!

  • Captainbeard22 ⎊ JΛᄃK ⎊ (@Captainbeard22) reported

    @bt_uk £6 odd increase when you're already way out compared to competition is a joke. I'll be cancelling my contract as soon as I am able. You're welcome to email me with regards to this complaint.

  • theOz1907 Richard Horrocks (@theOz1907) reported

    @bt_uk is there any reason why my WiFi keeps dropping? It has dropped two times in three days recently after never dropping in the two years I have had Internet.

  • PetrieDerek Derek A Petrie (@PetrieDerek) reported

    @bt_uk My parents still don’t have a landline number almost 4 weeks after moving house. How can they cancel please?

  • Travis_M T_ (@Travis_M) reported

    @bt_uk Yes, they 'send' an engineer (the 4th) who will say no problem, yet every test I run (on BT website) says there's a fault. I know there's a fault, BT knows there's a fault, why don't the engineers know there's a fault?

  • iexpl0re1 iexpl0re (@iexpl0re1) reported

    @bt_uk I was having an issue with the remote control

  • erm1104 Emma Rrrrr (@erm1104) reported

    I do love a weaselly-worded email. @bt_uk at the top of my list, today. “We’re increasing the price of your service by 14.4%”. Actual increase to my monthly bill is 25%, because Line Rental Saver is no longer worth as much as it was, as a percentage of the increased cost. 🤔

  • symbosimbo SiBurman (@symbosimbo) reported

    @bt_uk I've already had 3 engineers with an intermittent signal since December but you cant find the fault 😭

  • Stevie_Shaw Steven Shaw (@Stevie_Shaw) reported

    @Charl_H79 @EE @bt_uk EE tried to sucker me in to get BT as my internet provider. Glad I turned them down

  • bakechief661 bakechief66 (@bakechief661) reported

    @bt_uk Never had such a bad experience dealing with a company, now 3 weeks later with no clear resolution to a recently widowed 83 year old man with no phone access. The bereavement team cancelled his number (after taking his money) and now been with out a phone for 3 weeks. Shambles