BT (British Telecom) Outage in Spelthorne District, Surrey, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) in Spelthorne District, Surrey, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Spelthorne District, Surrey, England

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Most Reported Problems:

  • Internet (59.70%)
  • Phone (14.84%)
  • E-mail (12.82%)
  • Wi-fi (7.25%)
  • Total Blackout (3.20%)
  • TV (2.19%)

BT (British Telecom) Outage Map Near Spelthorne District, Surrey, England

BT (British Telecom) in Spelthorne District, Surrey, England Comments

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BT (British Telecom) Issues Reports Near Spelthorne District, Surrey, England

Latest outage, problems and issue reports in Spelthorne District, Surrey, England and nearby locations:
  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    @threeredkings No they won’t- @btsport @bt_uk has no issue charging for 24 / 7 WiFi & delivering 16/7 service but offering an upgrade to get a refund when service fails.

  • daxvondrac Darryl Still (@daxvondrac) reported from Wooburn, England

    @btsport please sack Peter Walton now. The guy is a complete an absolute moron and backs up everything that is bad about VAR. all 4 pros in the studio know it so please do not give the **** airspace. Its pathetic.

  • Sheehan1Michael Michael Sheehan (@Sheehan1Michael) reported from Banstead, England

    @peterjarrett3 @mrjakehumphrey @Lionesses @ManCityWomen @btsport Two stupid question if I’m honest. Women get paid less because no1 watches it because it’s shit (hard facts). And to your second question who actually cares

  • paulbarber1977 paul barber (@paulbarber1977) reported from Spelthorne District, England

    @tommyhill33 @btsport @btsportmotogp I am EE mobile phone network and got it for £5 a month on 3 devices just down load the app to the tv and sign 👍👍👍👍 or use a laptop and usb to hdmi lead to the tv 👍👍👍 a

  • dsavage_1984 David Savage (@dsavage_1984) reported from Wandsworth, England

    @jackpearce22 @RyderBarnes On @btsport @martinkeown5 suggesting hes better than Declan Rice. @seanlongstaff97 has started 7 games, looks like belongs in prem. Can only get better and #rafa will only help that! One for the future & @England fans should hope Benitez stays to help him mature over nxt few yrs

  • barbary51 Martin Rowell (@barbary51) reported from Hammersmith, England

    Over a month now without telephone line. @bt_uk case manager is Liam, but despite my calls no callback to say sorry, or what’s happening. Appalling service from @BTCare @bt_uk

  • billythomas95 Billy'T (@billythomas95) reported from Hillingdon, England

    @btsport **** your app player, missing the last 20 mins with some bullshit error code

  • mayur1958 ms (@mayur1958) reported from Spelthorne District, England

    @btcare it’s now over 2months since I was promised a free amazon echo dot as part of renewing my broadband contract in Nov 2018. Despite numerous phone calls & asking for a complaint to be loaded I still do not have the dot nor any response to my complaint. Come on bt.

  • mrtimenglish Tim English (@mrtimenglish) reported from Hounslow, England

    @BTCare Hi. It says service seems ok but my super fast broadband is much slower than usual

  • NimoOoL Nimoool (@NimoOoL) reported from Hounslow, England

    @btsport so useless this season, and for that reason I may cancel my @virginmedia TV 😕

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    As per usual @btcare @bt customer service sucks. Had an appointment the cancel it with no notice. Been on hold for 15 mins with no update.

  • mazzerooni mazzerooni (@mazzerooni) reported from Brentford, England

    @TonyAdams @btsport You should have got down there and pulled the shirt back on

  • adriancammidge Adrian Cammidge (@adriancammidge) reported from London, England

    Sorry but criticism when due why is it that every time I want to watch @btsport when I am away from home there is always some sort of issue! Always some sort of fault code I need to remember and always an issue. It is just not good ebough @bt_uk

  • timlimbim Tim Cawte (@timlimbim) reported from Maidenhead, England

    Just signed up for @btsport with a @Wowcher code. My word what a tortuous procedure made worse by bulshy Customer Services. Susan in Warrington was not interested in my feedback either. #poorcustomerservice #notimpressed

  • MrPellizzoni Maurizio Pellizzoni (@MrPellizzoni) reported from Kensington, England

    @btbusinesscare @bt_uk @BTCare WTF can someone from BT call me to deal with this problem, and stop passing the blame one to another!!!

  • MrPellizzoni Maurizio Pellizzoni (@MrPellizzoni) reported from London, England

    Here @BTCare @bt_uk @btbusinesscare doing what they do best! As they cannot solve the problem or answer to the customer (me) they prefer to disappear!!! Great behaviour 👍🏻

  • MrPellizzoni Maurizio Pellizzoni (@MrPellizzoni) reported from Kingston upon Thames, England

    This should have been done Monday when I reported the problem. No Wednesday end of the day leaving my comknag without phone line and intenerendo for 3 full days! @btbusinesscare what are you planning to do to compensate me for the days lost! Please facts not more excuses!!

  • MrPellizzoni Maurizio Pellizzoni (@MrPellizzoni) reported from Cobham, England

    @btbusinesscare I just sent a quick recap, hopefully you can fix the problem and find the way to compensate me for being without phone line and internet for nearly a week!!

  • MrPellizzoni Maurizio Pellizzoni (@MrPellizzoni) reported from Cobham, England

    @btbusinesscare after nearly a week of complaints and me being without phone line or internet @bt_uk just inform me that I need to ask you to help!! Can someone from BT deal with the problem ASAP and stop finding excuses!!

  • EricStoller Eric Stoller (@EricStoller) reported from Kingston upon Thames, England

    @BTCare Hi. I used to be a BT fibre customer but I found even the fastest BT internet speeds to be far too slow when compared to other services.

  • SaiamUK Saiam 🇬🇧 (@SaiamUK) reported from Hillingdon, England

    @BTCare I’ll call customer services in the morning because this is getting ridiculous. Speeds are < 5mbps. This includes wired connections too.

  • mrtimenglish Tim English (@mrtimenglish) reported from Ealing, England

    @BTCare Signal booster problem. Had the email instructions to reconnect. Still doesn’t work

  • adamwhite27 Adam White (@adamwhite27) reported from Guildford, England

    Shocking service from @BTCare, waiting for my line to be put in the ground for well over a week now.. keep getting texts just putting it off!! Not even a phone call....

  • portercraig1 Craig Porter (@portercraig1) reported from Ealing, England

    @BTCare All blue on wireless. Internet not so much the issue as the TV. Paying for HD, near full package and channels constantly glitchy or simply dont work. Terrible #CustomerExperience tied into a horrible contract

  • portercraig1 Craig Porter (@portercraig1) reported from Ealing, England

    @BTCare Happens across all channels every day and night. Router is connected to the box via the plug bridge and even the download speeds are abnormally slow. Please have someone contact me to cancel today.

  • keithyb77 Keith Brennan (@keithyb77) reported from Ealing, England

    @BTCare don’t really give you much for loyalty, been with them for 4 or 5 years I think, moved house last year and had to sign up for 18 months because i was moving, have to cancel my contract again as moving and they are charging me £124, won’t be back again. #thanks #bt @bt

  • Helz1973 Helen Lou Taylor (@Helz1973) reported from Maidenhead, England

    @BTCare If only I could say I am shocked to be writing this (but I am not), the absolute lack of customer service is absolute! The famous last words of your staff member “trust me you won’t regret it.....” - 🙄 good job I took screen shots!!

  • OneTomPerrett Tom Perrett (@OneTomPerrett) reported from West Molesey, England

    Huge credit to @mrjakehumphrey for his professionalism and respect on an awful day given the #Hoddle and #lcfc helicopter crash @btsport

  • Vollverayn Gameness79 (@Vollverayn) reported from Merton, England

    @BTSportBoxing @btsport What a idiot!!!!

  • EvelynBA64 EvelynBa (@EvelynBA64) reported from London, England

    It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

  • Centre13_larry Larry Alaka (@Centre13_larry) reported from Hammersmith, England

    @hayhotime @btsport I am getting the same issue. Every other channel fine. Get to BTSport1 and apparently its my Internet!!!!!

  • THEORIGINALMB MB (@THEORIGINALMB) reported from London, England

    @ElevenSports_UK @UFCEurope Good stuff. Only ever had @btsport for the UFC. So now I can finally cancel BT.

  • Gazz_18 Gazz Eighteen (@Gazz_18) reported from London, England

    @BTCare Any issues in the W1D London area with Broadband? No connection here?

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    @pw_thunder @DannyJohnJules @BTCare Exactly. They are disgusting. They’ve failed to provide me with a service and now have the cheek to penalise me for no longer wanting to pay for a service they are not providing for me. You couldn’t make this shit up

  • Mini_Wald3 Sarah Walder (@Mini_Wald3) reported from Hillingdon, England

    @BTCare anyone know why my wi-do isn’t working, all of a sudden dropped out and now it’s saying I have the wrong password for my wi-fi confused. #help

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    @Jacquistewart8 @BTCare Nope. I’ve successfully canceled my contract and switched back to @SkyUK. Their broadband might be slower but it’s reliable. In all the years I’ve been with them I’ve never had a problem.

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    Bye bye @BTCare your service has been shockingly shit

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    So now @BTCare message me to say my broadband should be working after six days of no service and guess what? It’s not working. This crappy company is like an unwanted gift that keeps giving

  • 01Kirsty kirsty (@01Kirsty) reported from Esher, England

    @BTCare Waited in for engineer to show up, he was a no show (8-1,) apparently the problem needs to be fixed elsewhere. Is it being fives today please?

  • 01Kirsty kirsty (@01Kirsty) reported from Esher, England

    @BTCare When he didn’t appear your ‘chat’ service abysmal - they cut you off if they can’t answer the question!

  • 26fletch 26fletch (@26fletch) reported from Richmond, England

    Is it Young Boys vs Old Men tonight then? What a stupid ******* name! Why not call yourselves Bern FC or something less pathetic! #ChampionsLeague #btsport #manutd

  • lorrainemking Lorraine King (@lorrainemking) reported from London, England

    @BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

  • 01Kirsty kirsty (@01Kirsty) reported from Esher, England

    @BTCare @bt_uk Your customer service is outrageous. Really rubbish, ‘chat’ options gets cut off when people don’t know the answer and engineers get cancelled ‘by mistake,’ by you!

  • lorrainemking Lorraine King (@lorrainemking) reported from London, England

    .@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

  • lorrainemking Lorraine King (@lorrainemking) reported from London, England

    @FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

  • jamie_taulia Jamie Whiteway (@jamie_taulia) reported from Hammersmith, England

    @BTCare Which also includes my BT TV service which relies on the BT Fibre Broadband

  • jamie_taulia Jamie Whiteway (@jamie_taulia) reported from Hammersmith, England

    @BTCare so my BT internet dropped out this morning and told by BT online support (through a very slow chat function) there is a fault in line outside property and will take up to 4 days for engineers to visit. Do you truly think this is quality customer service? #timetoswitch

  • Rachel_Moses_ (((RachelMoses))) (@Rachel_Moses_) reported from London, England

    @BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

  • tumblerow Simon Edwards (@tumblerow) reported from Brentford, England

    @btsportcricket @jimmy9 @btsport @englandcricket @ECB_cricket @TheBarmyArmy @MichaelVaughan Honest,hardworking & true.. We don’t realize how lucky we are/were to support them.

  • ThatNerdWill Will Harrison (@ThatNerdWill) reported from London, England

    Well done again @BTCare - another fine example of customer service excellence. Web chat unable to help gave me a phone number to call where I’ve been calling with no answer for 15+ minutes so far. Paying for 50mb broadband, receiving 2.6mb at best.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • BarleyNeil neil barley (@BarleyNeil) reported

    @bt_uk Have already cancelled, moving to @SkyUK they offered me a great deal and I will guarantee their customer service will be better than @BTCare . AGAIN Customers report faults for a reason dee not for fun. Try listening rather than sending AGAIN as a response 🤔

  • sucooke Sue Cooke (@sucooke) reported

    @btbusinesscare I would have loved connection after you slammed my business line and cut it off. You admitted responsibility but refused to help, telling me to contact my old provider - who were no longer my provider because you had snatched me away. 12 days without a phone.

  • sucooke Sue Cooke (@sucooke) reported

    @btbusinesscare For me, BT delivered a combination of incompetence and "couldn't care less" when they slammed my business line then cut my phone off. Admitted responsibility, but refused to help as I was not a customer- even though they snatched me from my old provider.

  • RudeKidMusic Rude Kid (@RudeKidMusic) reported

    @BTCare can someone come an fix my broadband please doesnt work properly at all

  • SimonJacobs Simon Jacobs (@SimonJacobs) reported

    Phone companies really are the arse end of customer service. @BTCare ripping me off with overcharges and now @VodafoneUK not returning a £30 overcharge despite promises. They don’t give a fig. #takethemoneyandrun #strokers

  • CodoBod Stuart Coady (@CodoBod) reported

    @JNorthcroft @btsport never give Chris Foy this much airtime on his refereeing analysis, maybe they could learn a few things from the SPL 😆

  • sean_ocathain sean keane (@sean_ocathain) reported

    @BrianODriscoll @btsport @ERChallengeCup @samwarburton_ @MartinBayfield @Saracens @Munsterrugby Think it would do all of you involved with BT to have a listen to Gareth Thomas , think long & hard about your judgement & ur tacit endorsement of the hate filled views of BV by your actions this weekend....standing idly by was poor form

  • plasticpaddy1 Will Bateman (@plasticpaddy1) reported

    @Overthehillprop @gareththomas14 Just disgusted that our game, the game of Nigel, Joy, Archie etc etc cannot deal more decisively with stupid, arrogant bigots like Vunipola, @Saracens, @RFU, @btsport @btsportrugby @bt_uk

  • MartynBanniste1 Martyn James (@MartynBanniste1) reported

    Thought i was being a smart arse joining @BTCare saving a few quid on @SkyUK worse decision ever. Bt are awful, they are the ryanair of tv providers, charge u for everything. The one redeeming feature was broadband seemed ok. Thats gone belly up now too.

  • Dru1927 Andrew Jenkins (@Dru1927) reported

    @btsport can you turn the shit baseball off please I dont pay money to watch this shit I have no idea why you even shovel this shit to us. put UFC on