BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Woking, Hampstead, Harrow, Southall, Hounslow, Ealing, Wembley, Iver, Fulham, Kensington, Slough, Twickenham and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Woking |
Wi-fi | |
| Hampstead |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
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Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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fifi le bang
(@sedgy19) reported
@bt_uk my account is closed and I never received my returns bag for equipment. I can’t order another bag as it says my account does exist. Help?
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Tracy Harvey
(@Pear_shaped30) reported
@bt_uk changed broadband from ee to bt full fibre - was brilliant for a while and then we saw a bt engineer at our neighbours house installating full fibre. Even since then ours has been rubbish! Not loading, being really slow now having to use our data #noton
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Scouser1988
(@Scouser19881) reported
@bt_uk What’s the point it should say when I go on it. Joke of a service
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Sam Marks
(@Quilo) reported
Ahh @bt_uk rapidly becoming the bane of my life at the moment. From absolutely dreadful login /password reset every damn time to billing issues. Absolutely sick to death of having to manually do everything each month.
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Scott Haddow
(@scottahaddow) reported
@bt_uk absolute WORST customer service.
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Tabitha Fraser
(@tabsfraser88) reported
@bt_uk can someone please sort your app out! You are supposed to be able to control the settings to all your devices and yet it never works! Every morning I have to fight with it because it doesn't work correctly.
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Jeannie pie
(@jeannie_pie) reported
@bt_uk As BT customer I tried to get the free BT Protect sw (Norton 360), had probs. Who in BT can help? Sending BT a private message, pls reply urgently.
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Kelly Preedy 💫
(@kellypreedy) reported
Oh my goodness, the internet gods must really hate me at the moment… had to pay to go to a coworking space to send some files (as my rubbish @bt_uk home service can’t handle it) & I find their cable got accidentally cut by some workers 😫😫😫
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Kelly Preedy 💫
(@kellypreedy) reported
@Suzybarnes @bt_uk Thank you so much 🙏🏻 - the BT business broadband is being installed on Friday so let’s hope that sorts all these issues out... 🤞🏻🤞🏻if not then I might be round next week.
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TC
(@timralph30) reported
@bt_uk hi I have raised complaints to senior management re my previous service and you have the audacity to try to charge me £70 for a unpaid bill. Jog on I want ******* compensation of £100 your bt engineers .....