BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Lightwater, London, Wandsworth, Wembley, Slough, Hounslow, Maidenhead, Woking, Walton-on-Thames, Harrow, Northolt, Sutton, Southall, Ealing and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Lightwater |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Wandsworth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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Scofield
(@AbzManfredo) reported
from
Kensington, England
@bt_uk my internet is down need help asap
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Anita
(@blondiebombsite) reported
@bt_uk Well after 40 years of being loyal to you we get a ridiculously expensive quote off you for phone and broadband, then when we decide to leave to go to another company that will save us over £40 per month you won’t let us keep our number Very bad customer service
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Callum Perry
(@CP_Journalist) reported
@bt_uk what’s the point in paying for fibre 2 when it buffers and lags and is incredibly slow across my devices, even turning everyone off the speeds are slow and takes a good 3 minutes for my phone to load, Netflix on my tv is incredibly slow and down scales the quality
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ۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗ ۗۗۗChris
(@chrisjmanc) reported
@ArsenalMoh8 @getnanit @bt_uk you just want one with a clear picture in little light and decent signal strength. Loads to pick from other than those 2. If you go with a cheap one signal is bad and picture quality.
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Hon Lee
(@mashupweb) reported
@BT_UK you did this last time last year with no real reasoning. This is terrible
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Cat
(@catbm74) reported
@DebbiexDouglas @bt_uk Sack em off, absolutely the worst provider ever
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SheildingSocialist Scotty #IStandWithJeremyCorbyn
(@Scottybluecfc) reported
@bt_uk what an absolute joke of a company, staff are terrible and promised callback never happen even when from a manager
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The Real Evil AntIchrist
(@Evil_Antbro) reported
@btbusinesscare Isnt that ironic Trying to contact a phone company by phone! Nah, we are **** Use Whatsapp instead
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Alison Finch
(@alisonfinch) reported
Spending my Xmas sorting BT Issues and getting nowhere, left a care home with no broadband all over Xmas. Want to pay our bills and cant access accounts! #shamful @BTBusiness @btbusinesscare
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David Struthers
(@StruthersDavid) reported
@skytv I have a Sky Q box and ever since I changed to @bt_uk broadband my connection to the Sky Box continually drops. My Broadband works fine just the connection to the sky box is the only thing affected. Any ideas how to fix?
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Danharrison
(@danharrison92) reported
@virginmedia I have tried to get in touch. Going to sign up with @bt_uk today and take you to small claims court. Also put in a complaint with ofcom and Cisas