BT (British Telecom)

BT (British Telecom) Outage Report in Spelthorne District, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Spelthorne District, Surrey, England 11/22/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Hounslow, Hammersmith, London, Woking, Hampstead, Harrow, Southall, Ealing, Wembley, Iver, Fulham, Kensington, Slough, Twickenham and Feltham.

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City Problem Type Report Time
United KingdomHounslow Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LorenzDobuch Katarzyna Lorenz-Dobuch (@LorenzDobuch) reported

    @btbusinesscare Hello maybe you can help me with not working landline from 22.10, today I spend 40min to hear sorry someone will call you in 10min and guess nobody call. Is hard to get any information from you guys, if this is a good care about your client I’m really disappointed

  • DazzlerJJD Jordan James (@DazzlerJJD) reported

    @bt_uk Why do we still have to phone up to cancel things? They tell you there is “unprecedented demand” when you call and after 30 minutes you still haven’t spoken to anyone.

  • Sandii_12 Sandra🌸 (@Sandii_12) reported

    @bt_uk Now tv is really bad as well. It’s awfully slow

  • adangerousage Christine Human (@adangerousage) reported

    Having told @bt_uk @BTCare I needed a new contract and stressed the need to go for the cheapest package my son tells me I’m paying double what he is! Their commitment to customer service thrown out the window. Now can’t talk to anyone

  • JillBaron Jill Baron (@JillBaron) reported

    @bt_uk Following on from the promise of our line problems being sorted out today, (Tuesday), no sign of anyone from Openreach & it’s dark now. It’s been 18 days now with nothing happening plus umpteen promises of reconnection!

  • craftysarahp Sarah Pie 🌻🌻 (@craftysarahp) reported

    @bt_uk Sent u a DM lack of customer service elderly neighbours no phone over a week please help

  • 4060Ac AC 4060 (@4060Ac) reported

    @bt_uk is broadband down in Putney?

  • EdEddy477 eddy477 (@EdEddy477) reported

    @bt_uk Appalled to discover my elderly parents, (under assessment for dementia) & customers of BT since 1980 are paying a whopping £85 a month for 30mb bbd and a tv subscription they did not know they had or ever watched. Tried complaints line got no where. Please Please can you help?

  • anonywelshguy Karl Downes (@anonywelshguy) reported

    @bt_uk Like they're family. I really hope you don't treat your family like this. Passed from pillar to post, nothing gets sorted and treated with contempt. Just sort it out, it's already too late. Off to ofcom.

  • photon_physics Happily in Love (@photon_physics) reported

    .@btsport, you really advertise deals and discounts but then your customer service says things like "these are not existing BT customers". Really?