BT (British Telecom) outages and service status in Spelthorne District, England

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Spelthorne District, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Hounslow, Epsom, Slough, Feltham, Wembley, Ealing, Wandsworth, Woking, Morden, Kingston upon Thames, Ruislip, Windsor, Brentford, and Leatherhead.

City	Problem Type	Report Time
Hammersmith	Internet	7 hours ago
Hounslow	Internet	7 hours ago
Hammersmith	Wi-fi	8 hours ago
Hammersmith	Internet	9 hours ago
Epsom	Internet	9 hours ago
Epsom	Internet	15 hours ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

• 
  Emma Hands (@Em_Hands) reported 3 minutes ago from Twickenham, England

  @bt_uk atrocious service once more - NO INTERNET, NO LANDLINE & NO MOBILE for 7 DAYS. Every day an engineer is promised - due yesterday, due today now TUESDAY apparently. 🤬😡😤 #CustomerServiceFail

• 
  Barry French (@Barry2103) reported 3 minutes ago from Richmond, England

  @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

• 
  Jon (@R0LLSY) reported 9 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  Alan R Adair (@RadarRadar) reported 14 minutes ago from Hounslow, England

  @btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.

• 
  Jack Teh (@JackTeh96) reported 15 minutes ago from Hammersmith, England

  @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

• 
  JPaulG 🐼 😷 (@JPaulG) reported 15 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  Sukh Thind (@SUKHTHIND) reported 17 minutes ago from Hounslow, England

  Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

• 
  Jack Teh (@JackTeh96) reported 18 minutes ago from Hammersmith, England

  @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

• 
  Steven Chapman (@DrStevenChapman) reported 23 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  Elliott Rawstron (@Elliottrawstron) reported 28 minutes ago from Wandsworth, England

  @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

• 
  veronique enright☀️ (@Veronique7) reported 34 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  Stuart the Copywriter (@StuartTarn) reported 35 minutes ago from Egham, England

  Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 42 minutes ago from Ealing, England

  Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

• 
  Judith (@Judiky) reported 45 minutes ago from Brentford, England

  @bt_uk guys, no internet in NW105AH all day. Any help?

• 
  The at home gooner (@GoonerArmchair) reported 46 minutes ago from Epsom and Ewell District, England

  @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

• 
  James (@jimflit) reported 49 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  Nadeem S. Hassam (@nadeemshassam) reported 53 minutes ago from Hillingdon, England

  Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

• 
  KC (@ken_coello) reported 58 minutes ago from Leatherhead, England

  @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

• 
  coolio (@coolhati) reported 58 minutes ago from Kingston upon Thames, England

  @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

• 
  Zubair (@zubi89) reported 59 minutes ago from Slough, England

  @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Chadwick (@JonD_Chadwick) reported 8 minutes ago

  @bt_uk Still nothing. Asked for a manager to call back to see if they could help Still waiting

• 
  Lisa Mackenzie (@lnmackenzie1) reported 14 minutes ago

  @bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.

• 
  Darren Smith (@Smicer999) reported 15 minutes ago

  @bt_uk Please can you supply an email address to document my experience with BT & Openreach that has to date: Cost me 8 hours of my time on the phone every day since June 3rd. I’ve had to take 2 days off work. I want to raise a data subject access & a complaint before I go OFCOM

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported 15 minutes ago

  @bt_uk I’m having an issue retrieving my emails is there something wrong on your end?

• 
  Amanda Eastwood (@eastwap) reported 20 minutes ago

  @puddles46 @bt_uk So agree @bt_uk constantly closing complaints down without speak to customers. When they do speak to them, very uneducated in the situation. Just want to speak to a normal person 🤯

• 
  Vicki (@vcotton21) reported 21 minutes ago

  @bt_uk Taken out new broadband with you last Friday and I’ve had nothing but trouble since connecting some of my devices & wifi frequently dropping out, previous Sky broadband handled it fine. Can’t log into my account, really unhappy. Do I have a 14day cooling off period?

• 
  Click Clack (@kharikola1) reported 22 minutes ago

  @bt_uk the BT app is very slow loading pages!

• 
  Tim Ashcroft (@TimAshcroft) reported 24 minutes ago

  @bt_uk Hi. How do I cancel my TNT sports addon? Can't find the option anywhere. Please don't tell me I have to phone...

• 
  Barbara Starkey (@brassbubs) reported 25 minutes ago

  @bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace

• 
  mouse (@HooverMouse) reported 28 minutes ago

  Come on @bt_uk Fix your email login. Happens to so many people, so often.