BT (British Telecom)

BT (British Telecom) Outage Report in Spelthorne District, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Spelthorne District, Surrey, England 02/15/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Slough, Woking, Banstead, Uxbridge, Wandsworth, Guildford, Ashtead, Leatherhead, Thames Ditton, Epsom, Hampton, Harrow and Sutton.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • world__man Committee of Public Safety (@world__man) reported

    it's after 2400h and, like every night, @bt_uk has cut the broadband speed even though I have FTTP, it's intolerably slow

  • ConinaUK 🌸🐰Helen🦄🪷 (@ConinaUK) reported

    @bt_uk @cherryoak Hi Jenny. This is an ongoing issue. I have sent 3 dms this evening. It would be helpful if someone could take a look, please. Your colleague assured me someone would be happy to help if I was still having issues, which I am, but no response so far.

  • sazymick Sarah Garrigan (@sazymick) reported

    @bt_uk I've a new hub, maybe 3mths old working all three lights blue,no flashing.And yet i have to reconnect to Wifi every 10-20 SECONDS! Even when sat next to it. I've tried resetting it,same issue. I've used all my phone data,and am paying for a service that doesn't work🤬

  • ryansmacclads Ryan Pollard (@ryansmacclads) reported

    @bt_uk My broadband should of been connected Friday 6th Jan but still waiting for it to be connected not impressed with the service

  • JoannaART Joanna (@JoannaART) reported

    @DreyfusJames @bt_uk Yes I know this. Had a BT manager arguing with me and calling me ‘darlin’ with respect to our four week comms blackout last year, us and six other houses. They were rude, lied and their arguments idiotic. Their infrastructure needs and overhaul , but hey shareholders come first!

  • TwinMummyL lyndsay cecil (@TwinMummyL) reported

    @AndyLongsider @bt_uk this really frustrates and affects people's lives...First world problem but you're being paid to provide a service #customerexperience #CustomerService

  • Revilomagic Derek Oliver (@Revilomagic) reported

    Abandoned by @bt_uk. Full fibre down. No phone. Customer service trots out scripted answers. Contract exit arbitrarily suspended. No answers to my questions. No interest in my problem. Earliest fix 5 days min poss longer #shameful #shambles #CustomerService

  • l_60db Buzzy (@l_60db) reported

    @bt_uk Reminder this is the worst wifi in UK

  • MTBrotherhood Mark Brotherhood (@MTBrotherhood) reported

    Hi @bt_uk do you have workers knocking on doors asking if there’s been issues with their internet, then trying to sell folk BT products?

  • ConinaUK 🌸🐰Helen🦄🪷 (@ConinaUK) reported

    @bt_uk @yavannauk Hi Mat. I have sent 3 DMs this evening. Your colleague assured me someone would be happy to help if I "still" experienced problems once the new hub was connected. Given the fault is on the line outside my home, I am indeed still experiencing problems!