BT (British Telecom) outages and service status in Spelthorne District, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Spelthorne District, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 27, 7:25 PM GMT+1.
- Internet (68%)
- Wi-fi (16%)
- Total Blackout (8%)
- Phone (6%)
- E-mail (3%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Spelthorne District, England
The most recent BT (British Telecom) outage reports came from the following cities: Southall, Hammersmith, Slough, Hounslow, Staines, Wembley, Morden, Wandsworth, Cobham, Brentford, Woking, Ealing, Richmond, Ashford, and Brent.
| City | Problem Type | Report Time |
|---|---|---|
 Southall
|
Internet | 7 hours ago |
|
Hammersmith
|
Total Blackout | 10 hours ago |
|
Slough
|
Internet | 1 day ago |
|
Hammersmith
|
Internet | 1 day ago |
|
Hounslow
|
Internet | 1 day ago |
|
Hammersmith
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
9 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Jon (@R0LLSY) reported from Epsom and Ewell District, England@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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mark hunter (@epicreble) reported from Slough, England@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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Bridgette Parlma (@Bparlma) reported from Hammersmith, EnglandPeter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport
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Barry French (@Barry2103) reported from Richmond, England@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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Jack Teh (@JackTeh96) reported from Hammersmith, England@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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coolio (@coolhati) reported from Kingston upon Thames, England@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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Pam (@Winemonday) reported from Richmond, England@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Caitlin Bracken #TVTTagTeam (@CaitTeachesKind) reported from Slough, England@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England@bt_uk I am livid. Absolutely Livid with your service right now
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, EnglandWtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout
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The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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Matty (@Scott9M) reported from Wandsworth, England@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Zubair (@zubi89) reported from Slough, England@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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joanne turner (@joanneturner76) reported@bt_uk a lot of bad experiences recently dealing with your teams. Your online moving home system doesn’t work, your team don’t know how to do it either! Very disappointing!
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Broden 🇬🇧♿✝️ (@Gavtaraysin) reported@bt_uk I can't get in my account because of your pass code system is sending out multiple pass codes which neither work, and now it says to wait or cancel. Cancelling does nothing to fix the problem. How long do I have to wait until the pass code system resets?
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Peter Old (@HamPeasyStottie) reported@bt_uk please fix your app. I can't get out of the circular demand for verification and crazy requests to change my login email
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Caroline (@snowlingc) reported@bt_uk Your missing the point, your engineer installed full fibre today but it is still not working after 7 hours of flashing pink
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Larissa Collins🇱🇹🇮🇪🏴 (@CollinsLarissa) reported@bt_uk Complaint has been opened and then closed! I give up.
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KG40 (@KG40332532) reported@bt_uk I already tried that. It continues to say that fault is on BT's side. Please fix this.
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Dave Kendall (@DaveKendallPho1) reported@bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.
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Alessandro Riolo (@aledeniz) reported@bt_uk @ee How clueless you all are, asking me to confirm a security code received via email while I am trying to log in to your Wi-Fi hotspots? Has anyone ever tested that process on an iPhone? 🧐 What happens when the user leaves the login process to check the email? 🤨
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Trina S 💙 (@BrownEyedGirlGB) reported@bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat
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𝙲𝚊𝚝𝚊𝚕𝚕𝚊𝚡𝚎𝚛 (@catallaxer) reported@omotforest @bt_uk @openreach Fully accept your point. However, you are missing out. 1 gigabit+ speeds really are worth it. 2.5 gigabit is next. You will never get that over copper or satellite. Copper is being phased out.