BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Sutton, London, Hounslow, Hampstead, Slough, Fulham, Hammersmith, Wandsworth, Wembley, Guildford, Northolt, Feltham, Ruislip, Chertsey and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Total Blackout | |
| Hampstead |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Scofield
(@AbzManfredo) reported
from
Kensington, England
@bt_uk my internet is down need help asap
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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𝙅𝙤𝙚 𝘿 🎾
(@triscoe) reported
@bt_uk this ongoing issue with my WiFi needs escalating now. Beyond fed up with it. It is something at your end, that is not allowing certain apps to be loaded. Some sort of content block??
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Joe winslade
(@Winslade1) reported
@bt_uk I would love to know after being told "please do not close my complaint I would like a call back to discuss" BT just close your complaint and that's it's.... 4 months and still an issue with billing #greatservice please resolve! empty promises and miss information
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Andrew Mark Sewell
(@sewell7) reported
@bt_uk But a £11 monthly price hike is more than a 10% increase! I’ve been very loyal to BT for 10+ years but after a series of appalling customer service blunders this is very definitely the last straw.
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Richard
(@richthestag) reported
@bt_uk Hi Nicola, Not sure what else can be done. Just that every time a contractor does some work in the pavement, we loose our service. 2 days without WIFI is not very handy especially with a student trying to study. Engineer due tomorrow . Not really a good service from BT.
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lucyluna89
(@lucylunagaming) reported
@bt_uk I am so fed up in the past month I have had 4 engineers out to "fix" my broadband and suppose surprise, it's down AGAIN what am I actually paying for?
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Alan Mörris
(@Fokmisterutd) reported
@bt_uk Hi Dee, thanks for the offer but as I already pay £50 a month and don't receive a decent signal I wld probably look at moving it myself but the contract is up in November so we may look at alternative supply. Regards Alan.
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Tom Holland
(@Tomahol1) reported
50 days since @bt_uk internet stopped working. 2500% of the 2 working day fix time, as a result I'm owed £403.20 in compensation. Now up to 6 resolution dates missed. @WeAreOpenreach SSKMD MSO ongoing for 104 days. #stilloffline
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Pagey
(@pag_eyy) reported
@bt_uk Can this be down through DM please?
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Jess Goodman
(@JessGoodman21) reported
Hey @bt_uk I have no idea who to contact. But be sure what’s happening with my internet installation now ?! I have no signal etc because of @ee and now I have no idea what you are doing. It’s meant to be live tomorrow. Not happy one bit as I’ve been left not know what’s going on!
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Maturecheesy_Untermensch
(@thematurecheese) reported
@bt_uk Why is it BT cannot reliably or consistently keep to it's 100mbps pledge but are happy to take the money for it. My service regularly falls under this threshold but is considered normal.