BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Uxbridge, London, Hounslow, Epsom, Wandsworth, Feltham, Chertsey, Slough, Northolt, Hampstead, Lightwater, Wembley, Maidenhead, Woking and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Uxbridge |
Internet | |
| London |
||
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Tait
(@kiffty) reported
@OpenreachHelp When will Openreach complete works outside my house (Bromley, Kent BR2) I have had no Internet or phone line all day. It’s obviously down to the works going on & not my provider. #notgoodcustomerservice @BTCare
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Craig Albiston
(@AlbistonCL) reported
@CityJohn @bt_uk Customer service at its finest
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Sean Cronin
(@SeanCro32891966) reported
@bt_uk 106 days and counting since you switched off our fibre for no reason. You seem to think that giving us copper is a great solution but there was a reason I was on fibre 900. Curt 17 down and 1 up just doesn’t scratch the surface. Shocking service.
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D'Almaine
(@dalmaine) reported
@bt_uk @openreach I have had no service since Monday 7th. I have had no updates. @bt_uk said they’d call and check - but they lied as no actions were logged. #badservice #yourefired
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D'Almaine
(@dalmaine) reported
Waiting to see if @bt_uk can help - - I’ve had no service and no info since Monday 7th - otherwise who can recommend a broadband service that’s #reliable?
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Smithy
(@Tetbury_Classic) reported
@btsport What sad rubbish on 'The Football's On.' Some person 'impersonating' Liza Minelli, making 'jokes' about Roy Hodgson. Utter crap. Embarrassing! Execrable! Go into schools and get some opinions from the kids will you? They'd be funnier. Better informed too, I bet. 🙄
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Gail Miller
(@gmd_bear) reported
Can anyone recommend a decent company for my mum to get a landline, broadband and TV? @bt_uk are an absolute disgrace. She moved house early Dec then due to mistakes made by BT didn't get connected until mid Jan. BT have now cancelled her service without any warning or reason.
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D'Almaine
(@dalmaine) reported
@bt_uk send me a new hub with online capabilities since you’re so bad at keeping my informed and online
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Inferno Fitness
(@_infernofitness) reported
@BTBusiness @bt_uk over an hour left in queue your customer service is appalling and considering your company is the reason for the fault. Disgusting
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D'Almaine
(@dalmaine) reported
@bt_uk I’ve had no service all week but you can all go home now it’s Friday