BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, London, Hounslow, Maidenhead, Woking, Walton-on-Thames, Harrow, Northolt, Sutton, Wembley, Southall, Ealing, Hampstead, Fulham and Tadworth.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport Doesn't work in the UK :/
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Jenny Woods
(@JennyferWoods) reported
from
Hammersmith, England
@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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Judith
(@Judiky) reported
from
Brentford, England
@bt_uk guys, no internet in NW105AH all day. Any help?
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Conor Saunders
(@conor_saunders) reported
from
Wandsworth, England
After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Shermin A Ali
(@SherminAaliYoga) reported
from
Merton, England
@bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator
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Keith Cox
(@keithcox74) reported
from
Farnham Royal, England
Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Krista Anderson
(@KristaA71311232) reported
@btsportfootball @premierleague @btsport horrible
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Kirsty
(@BetterThanMe) reported
@bt_uk In the mean time will the old hub work as the 4G mini hub is struggling to support my devices
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soph v. 458
(@sophb66) reported
@bt_uk so I see Steph K has been working. Would you explain to me why my DMs have been ignored since THURSDAY?! If you are one of my contacts along with Laura S who has also not replied to me, it’s someone’s job to help!!!!!!!!!!!
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Kirsty
(@BetterThanMe) reported
@bt_uk I’ve moved house and my new equipment has not arrived yet due to two issues. The new equipment has been sent to my old address and the replacement equipment hasn’t been shipped yet despite being told it would arrive today. My service is now up and running but I am unable to
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JP 🦋
(@RizaaR_) reported
@bt_uk what ******** is going on with my internet 2 days now just keeps going down sort it ******* out
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illusive Man
(@illusiveSmoove) reported
@bt_uk It did help, great internet but your tele, it’s awful, the fact that I can’t watch my recorded shows while I’m away from the box is shambles
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The Real Phil Gresham
(@ThePhilGresham) reported
@btbusinesscare I need to change my business phone line to residential, but so far no one at BT has been able to help, redirected to someone in Scotland but he gave up. Don't give me a phone number as auto redirection doesn't work. I could change provider if that is easier.
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Sam
(@spambuca) reported
@bt_uk you couldn’t sort my engineer out after three attempts and me blowing my top but your quick with the emails to get your equipment back, shocking customer service
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katylou
(@katylou0210) reported
@bt_uk would you mind telling me why I get no signal on my phone when making or receiving calls? I've turned on WiFi calling and it's still useless. Can't wait to get rid of you to be honest
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️Cloaxx
(@itsCloaxx) reported
@bt_uk fr having problems with your wifi again. this is like our 5th problem with you lot since this new house it's honestly kind of a joke. internets out i think in some of the area but some people have it working. ours is still showing LOS on solid red. tried everything