BT (British Telecom)

BT (British Telecom) Outage Report in Spelthorne District, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Spelthorne District, Surrey, England 01/23/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hampstead, Ealing, Fulham, Southall, Hounslow, Woking, Wandsworth, Tadworth, Uxbridge, Wembley, Hammersmith, Guildford, Thames Ditton and Iver.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomEaling Phone
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BrightAngelMedi brightangelmedia (@BrightAngelMedi) reported

    @OpenreachHelp it funny your support but the phone down when we call to fix Internet. Also @bt_uk your guys are the same. Call your self's and phones out down. If it was not for your screw up there would be Internet.

  • AshDicko85 Ashley Dickerson (@AshDicko85) reported

    @bt_uk @Grassy85 Gone down several times and never connected to the mobile network so far

  • YDraigGoch10 Andy Morgan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@YDraigGoch10) reported

    @backwards_boy @btsport They can't speak or spell Welsh, poor blighters.....

  • SulfateSodium Ṡöḋïüṁ Ḷ∵ Ṡüḷḟäẗë (@SulfateSodium) reported

    @fran_corchamps @motomatters I agree. Some countries are more biased than others. I'm Spanish and watch Motogp on BTsport, never on Spanish channels. I see more British bias towards bike makes (e.g., Triumph), but guess Spain would be even worse if we had big bike brands (apols Bultaco + defunct Ossa, etc)

  • DaveThePepper Dave Pepper (@DaveThePepper) reported

    @clecky1 @bt_uk ... 2/2 blocking certain internet ports that would affect email via apps. The way to check if you can access email via Soho is actually to use webmail as BT mentioned (though not in the way they implied). I'm sorry, but i don't see this as a bt issue.

  • GTFC_Exiles Grimsby Exiles (@GTFC_Exiles) reported

    @nousrembobinons The Saturday afternoon black-out has been in place for years and was only suspended whilst fans couldn’t get to grounds. That makes sense to me, but the highlights issue is frustrating. At least have a highlights show otherwise it feels very much like ‘it’s my ball’ by @btsport

  • batwoman38 U.B (@batwoman38) reported

    @BTCare the mini hub is not working. Just red lines. Is fully charged.

  • jj_spicer Jonathan Spicer (@jj_spicer) reported

    @bt_uk There are copious notes on our account but basically you can’t provide the FTTP broadband to house, we have just moved to, but the handling of this has been awful, with no one taking ownership, so we are moving providers and do not expect to be charged any exit penalties

  • chrisnotwilliam Chris (@chrisnotwilliam) reported

    @BallysBoots Summed him up perfectly there. Sadly he still gets a gig on btsport when they cover Champions League. But he’s not co-commentating thankfully. He’s THE worst, by a long chalk.

  • ImaMoanygit Slarty Bartfast (@ImaMoanygit) reported

    @bt_uk No thanks. Spent 2 years trying to get help including via Social Media. Got nothing. Moved to Virgin Media and had fault free service ever since. It really isn’t that hard to keep customers happy. 20yrs with BT, never again