BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hanwell, Brentford, Hammersmith, Southall, Kingston upon Thames, Wembley, Harlesden, Maidenhead, Slough, Hounslow, Ealing, Guildford, Wandsworth and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Hanwell |
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| Brentford |
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| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
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Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Keith Cox
(@keithcox74) reported
from
Farnham Royal, England
Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.
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Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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Edward berry
(@eddibfit87) reported
from
Hammersmith, England
@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Judith
(@Judiky) reported
from
Brentford, England
@bt_uk guys, no internet in NW105AH all day. Any help?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lance!
(@lance73) reported
@bt_uk Thanks, I've tried but they ate the worst company to deal with. They make it as difficult as possible to contact them. This would not have been an issue if you guys had not mucked up the replacement in the first place.
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Dawn Moseley
(@DawnMoseley5) reported
@bt_uk I am have a problem with my broadband have gone to troubleshooting and they need to send an engineer out but the times are when I'm at work if you need to send an engineer why can't you do weekend for people like me who work
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Georgia Clarke
(@georgiaclarkegc) reported
Placing an order on 26th September 2022 for our line to be active, it’s now the 22nd of October and we have been told that we now can’t have internet until 23rd of November even though a engineer came out and activated it yesterday? Terrible customer services!!! @bt_uk
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Jack Woods
(@RedGapRustler) reported
@Hells4Heroes @bt_uk Yeah I dumped BT terrible customer service
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Craig.
(@craiggg____) reported
Absolute joke how despite paying for PPV, we still dont get shown the full prelims. Go **** yourselves @btsport @btsportufc
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Bumbly1uk.com
(@CliveDavies15) reported
@Hells4Heroes @bt_uk BT are so expensive for the service they provide. I had nothing but problems with them. Now will another provider, better internet speed and if a problem the phone answered quicky by a clear English-speaking operator and this for almost half the price your mother is paying.
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Andy AVFC 🇺🇦
(@partofthepride8) reported
So I've just found out that #UFC280 is on @btsport Box office, I've been looking firsts to this event for so long, but I believe that you can shove me paying an EXTRA £20 right up your f**kin arse you thieving t**ts.. Time to cancel all together I think. Time to seek alternatives
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Christopher Rankin
(@chrisrankinMUFC) reported
from
Dublin City, Leinster
Not happy at all with @rioferdy5 on BTsport!! More or less saying Ronaldo needs and wants are bigger than united his team mates an ten hag, ronaldo can **** off as reported by @lauriewhitwell he's on free since summer NO1 WANTED him tuchel paid with his job over not want him
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.
(@RedOyibo10) reported
@TheCenci @btsport It’s bad for the Premier League brand. They prefer to ignore it.
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Helen
(@Hells4Heroes) reported
I am currently at my mums waiting on the phone to talk to someone from @bt_uk about her ridiculously slow Internet speed, which they are charging her £42.76 a month for...I've now been waiting for over 30 minutes... 🤬🤬