BT (British Telecom)

BT (British Telecom) Outage Report in Spelthorne District, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Spelthorne District, Surrey, England 02/05/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Northolt, Uxbridge, Hounslow, Epsom, Wandsworth, Feltham, Chertsey, Slough, Hampstead, Lightwater, Wembley, Maidenhead, Woking and Walton-on-Thames.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomNortholt Wi-fi
United KingdomUxbridge Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomHounslow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon

  • Scott9M Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • burksLair Johannes Persson (@burksLair) reported

    @piercegrohosky @ManUnitedZone_ @btsport I swear I get nervous all the time. He is so incredibly slow and hesitant. Better for him to move on

  • markbelllondon Mark Bell (@markbelllondon) reported

    @SureIOM @bt_uk David, still not working???

  • TOMGZ15 Tommy Zahra (@TOMGZ15) reported

    @btsport still waiting for a call from your values team, as promised . Was told I would hear from you today, yet another lie from you. You referred my details incorrectly to a debt collector, I need a response to my complaint NOW

  • KariRoche1 Enough_is_Enough (@KariRoche1) reported

    @SkyHelpTeam @bt_uk I’ll be coming back to you guys, much more supportive, no bs on the phone, compensation offered when dealing with delays & wifi connection issues. @SkyUK hopefully your team can manage to simply organise a cancellation of a contract and give our hard earned money back?

  • Claytoncast Paul Clayton. (@Claytoncast) reported

    You can only temrinate @bt_uk broadband by calling them - so what happens if they never answer the phone. Evidently “They are very busy at the moment” for the 3rd day running - yet they will still want 30 days notice.

  • AdamJamesPlant1 Adam James Plant (@AdamJamesPlant1) reported

    @virginmedia @skytv @bt_uk any new customer offers ? 👀

  • SE_London_Max 🌺 Max 🦋 (@SE_London_Max) reported

    @bt_uk my Internet is down again this time it’s all blue …but I still can’t get online for whatever reason it is this time. Think it’s time I changed provider I’ve never had so many problems in the last month. I’m fed up.

  • Frankie88297660 Frankie (@Frankie88297660) reported

    @CelticBlog2018 @btsport This will never happen .

  • t_sheridan72 Tom Sheridan (@t_sheridan72) reported

    @bt_uk I am now heading into my 3rd week with no router. 1st one never showed up and was told yesterday I would have a 2nd one sent out and would arrive today. Still no router. I am not paying my bill for a service I cannot use. I work from home and this is making it hard for me.

  • ellllss_ Ellie 🌻 (@ellllss_) reported

    @bt_uk I didn’t have the patience to tweet back, I finally managed to get through again on the phone and an engineer is apparently coming tomorrow morn to fix it, will believe it when I see it