BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Spelthorne District, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Brentford, Maidenhead, Wembley, Sutton, Hounslow, Hampstead, Slough, Fulham, Wandsworth, Northolt, Feltham, Ruislip, Chertsey, and Preston.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 hours ago |
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Total Blackout | 8 hours ago |
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Wi-fi | 1 day ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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3 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Matt Nowak (@nowak_matt) reported from Spelthorne District, England@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Jeannie Di Bon (@jdibon) reported from Merton, England@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Stuart the Copywriter (@StuartTarn) reported from Egham, EnglandUnbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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antonio (@antoniofrank82) reported from Brentford, EnglandI regret so much in have hot CK tract with @bt_uk , they have promised my internet on last Friday and since that everyday is a new excuse … and always “sorry” honestly I horrible how they make us to feel useless #badcompany #barcustomerservice 😤😢😤😢
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KC (@ken_coello) reported from Leatherhead, England@bt_uk So does BT now stand for Bloody Terrible?
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Phil Craig (@philmcraig) reported from Richmond, England@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Alan R Adair (@RadarRadar) reported from Hounslow, England@btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.
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Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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J Andres 🎧 (@JAndresDJ97) reported from Brentford, England@btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’
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jrachw (@am_on_the_fence) reported from Richmond, England@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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veronique enright☀️ (@Veronique7) reported from Esher, England@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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KC (@ken_coello) reported from Leatherhead, England@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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GurunG PankaJ (@Godavarian193) reported from Merton, EnglandTube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Susan Pym (@susan_pym) reported from Brentford, EnglandTo @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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Al Sarpong (@albsar1970) reported from Kensington, EnglandNewcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport
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Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun Sullivan (@shaun_sullivan_) reported@btbusinesscare You have somehow managed to make a complete **** up of this from the start. 25 of November the contract was agreed. I've contacted the Financial Ombudsman Service and and shall be on the phone today.
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Chris Woodhouse (@shed53) reported@bt_uk Appreciate the offer but (a) no mobile signal and (b) ongoing landline fault where I can’t receive calls.
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John macLeod (@Johnmac58064288) reported@bt_uk since that engineer came to my house a few weeks ago he has made it impossible to sign back into apps on BT TV now im paying for a service which hasnt worked from the very start last November its not rocket science but id like it fixed ASAP
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geraint jones (@gergledrydd) reported@bt_uk Why are you so rubbish in giving a service that I pay for?
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laser_tronic (@laser_tronic) reported@bt_uk hi - my broadband is down - service status say not gonna be fixed until 1st Feb 6pm!! What is going on? I need this for work. Postcode MK40 3AD
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Sharon C (@Sharon020154C) reported@bt_uk I need to make a complaint about how my order is being dealt with and not via 150.Who do i need to speak to please
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Lorna Blaikie (@Lorna_Blaikie) reported@bt_uk Terrible customer service. I moved Broadband in Oct but you have still been taking money every month. I phoned 2 weeks ago and still not received my final bill or refund. I called today to ask what compensation I would be receiving and was told £15, not even a months bill!
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Anna Barcroft (@warmfuzzie) reportedWhat’s the problem bt_uk? My wi fi is going at a snail’s pace, can’t load up photos on Twitter and Facebook or play short VTs from news channels etc. Been like this for several days with no sign of improvement 😰
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😮💨 (@freethefraiile) reported@bt_uk I need help but can't DM you?
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𝑺𝒉𝒂𝒏𝒌𝒔 (@Cfc_H7) reported@HAlii192 @sheeraz_hamzah @btsport Khan fired the shots he retaliated and support your fellow Pakistani not discriminate