BT (British Telecom)

BT (British Telecom) Outage Report in Spelthorne District, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Spelthorne District, Surrey, England 12/31/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Hammersmith, Wandsworth, Hampstead, Harrow, Brentford, Kensington, Sutton, Slough, Feltham, Wembley, Maidenhead, Walton-on-Thames and Chertsey.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • peter33266430 peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • raj_lodhia Raj.L (@raj_lodhia) reported

    @bt_uk does not care about their customers and are happy to continue to mess around people even when a complaint has been raised. Luckily I have cctv of one of your engineers throwing a strop and walking out because he came to fix the bb and ended up breaking the Landline also.

  • daveb1973 David Babb (@daveb1973) reported

    @bt_uk another failed appointment, and more lies from your management, you really are the worst #worstcustomercare

  • AliciaKM07 Alicia Katharine (@AliciaKM07) reported

    Actually didn’t think it could get any worse than @TalkTalk - however @bt_uk are on another level!! First they cancel my order 5 days after my service went live. Place a new order to rectify this but only place a landline order not broadband!!! 😡😡😡

  • Touheyy Liam (@Touheyy) reported

    @btsport you’re company is the worst. I moved house on the 16th of March and tried to set up internet prior to this. I got told the 1st of April was the earliest you could do. I called to confirm this today with it being close and get told you’ve cancelled it and now it’s the 22n

  • yayyay1983 hayley thomson💙 (@yayyay1983) reported

    @bt_uk have you got any service issues in the CA10 area

  • jameshunterlees james💙💛 (@jameshunterlees) reported

    @bt_uk my WiFi is down. CA103RU? Help. No landline have rebooted

  • daveb1973 David Babb (@daveb1973) reported

    @bt_uk I notice you sent this unacceptable information via text, too cowardly to speak to a customer it seems #btarecowards

  • Ramasesuk Ian Robinson (@Ramasesuk) reported

    @bt_uk so trying to watch amazon prime and its unwatchable due to drop outs and slow connection yet your app seems think i have the peak speed i can have. Why is your troubleshooter lying? Has it been fixed so people can't make claims?

  • fiona_gillespie Fiona Gillespie (@fiona_gillespie) reported

    Not far off two weeks since @bt_uk was meant to connect our internet to our new flat and still absolutely nothing. Must have spoken to +15 people and have got nowhere. @bt_uk can you recommend any decent broadband providers or are they all as bad as you?!

  • ItzJP_1 Juhil Patel (@ItzJP_1) reported

    @bt_uk Waited 22 days for an engineer to show up for Slow speeds and Internet Dropout issues! 5 visits booked and 4 of them were NO show! Engineer advises to call BT! LOL No communication from case manager.. Maybe @Ofcom can help? I’m not the only one complaining by looks of it!