BT (British Telecom) outages and service status in Spelthorne District, England

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Spelthorne District, England

The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, Hounslow, Wembley, Walton-on-Thames, Hammersmith, Feltham, Ealing, Chessington, Warfield, Slough, Southall, Epsom, Ascot, Woking, and Ashtead.

City	Problem Type	Report Time
Wandsworth	Internet	7 hours ago
Hounslow	Internet	17 hours ago
Wembley	Internet	17 hours ago
Walton-on-Thames	Total Blackout	21 hours ago
Hammersmith	Internet	2 days ago
Hammersmith	E-mail	3 days ago

Nearby cities with recent reports

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BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

• 
  Jack Teh (@JackTeh96) reported 12 minutes ago from Hammersmith, England

  @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

• 
  Livvy (@londonsnewbie) reported 12 minutes ago from Hounslow, England

  @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

• 
  mark hunter (@epicreble) reported 15 minutes ago from Slough, England

  @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

• 
  Niamh Wimperis (@WimperisDesigns) reported 18 minutes ago from Hammersmith, England

  @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

• 
  KC (@ken_coello) reported 20 minutes ago from Leatherhead, England

  @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

• 
  Sukh Thind (@SUKHTHIND) reported 21 minutes ago from Hounslow, England

  @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

• 
  Kristina Wallen (@KristinaWallen) reported 22 minutes ago from Richmond, England

  @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

• 
  Jack Teh (@JackTeh96) reported 30 minutes ago from Hammersmith, England

  @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

• 
  Jai Mistry (@j_dip) reported 32 minutes ago from Hounslow, England

  @bt_uk I have had no internet for the last 2 hours it went offline this morning and came back now it’s nonexistent. Please help!!

• 
  Matty (@Scott9M) reported 32 minutes ago from Wandsworth, England

  @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

• 
  J Andres 🎧 (@JAndresDJ97) reported 34 minutes ago from Brentford, England

  @btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’

• 
  peter (@peter33266430) reported 35 minutes ago from Slough, England

  @bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet

• 
  victor martinez (@CoreblimeyVic) reported 39 minutes ago from Esher, England

  @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

• 
  jrachw (@am_on_the_fence) reported 43 minutes ago from Richmond, England

  @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

• 
  Susan Pym (@susan_pym) reported 44 minutes ago from Brentford, England

  To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 44 minutes ago from Worcester Park, England

  @DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there

• 
  Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported 49 minutes ago from Sendmarsh, England

  @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

• 
  Steven Chapman (@DrStevenChapman) reported 49 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  Scarebear (@Scare158Steve) reported 54 minutes ago from Wandsworth, England

  @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

• 
  Amit Champaneri (@AmitChampaneri1) reported 59 minutes ago from Virginia Water, England

  @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Lees (@measlewolf) reported 6 minutes ago

  @bt_uk my mum is a vulnerable customer and had a new connection on the 1st July and it’s never worked. An engineer was due on the 8th, 14th and today I’ve now been told it’s the 15th and she isn’t able to make it. Every-time I call I have to repeat the same tale. Help.

• 
  Zoe Roberts (@thesewingcroft) reported 6 minutes ago

  @bt_uk any chance someone can tell me how to remove mobile accounts from my plan? Absolute NIGHTMARE. Forcing me to pay for something I can’t even CANCEL!!! Reporting to authorities

• 
  Shoshanah Cohen (@sc2987) reported 6 minutes ago

  @bt_uk It seems to have been cancelled now (I don't know how that actually was actioned though!). But that still leaves her with the issue of getting the correct internet (as the whole package was cancelled).

• 
  Chiara (@Mhairiang26) reported 6 minutes ago

  @JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero

• 
  Meinir H Thomas 🦅🖤 (@MeinirT) reported 8 minutes ago

  @bt_uk Issues again today with accessing #bt email!! When will this be sorted please?

• 
  nicolas mcmillan (@herbie963) reported 8 minutes ago

  Absolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz

• 
  John (@palacejohn) reported 14 minutes ago

  @bt_uk absolutely disgraceful customer service yet again from your company-not the agents fault just a dreadful system designed not to engage with paying customers leaving a 93 year old with Alzheimer’s with no means of communication.

• 
  Ramnish Kalsi (@ramnishkalsi) reported 17 minutes ago

  @bt_uk Sorry, but this is becoming a part time job. I took out EE contract to watch some Tele not to spend my days troubleshooting poor quality hardware. I have 2 other set top boxes of better quality without contract and this is the only one with contract but of poor quality.

• 
  Shelley Squire (@badshelley) reported 17 minutes ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

• 
  Martin (@WASNAPPER) reported 20 minutes ago

  @bt_uk At the third stroke I will have been sitting listening to your terrible music on hold for more time than is bearable. In the meantime my 85 year old mother is still without a useable landline, is 4 weeks acceptable to you?