BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Hounslow, Wandsworth, Hampstead, Harrow, Brentford, Kensington, Sutton, Slough, Feltham, Wembley, Maidenhead, Walton-on-Thames and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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peter
(@peter33266430) reported
from
Slough, England
@btsport BT sport no working for 4 days know , have rang up customer service 4 times today they don’t have a clue how to get it going
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk please my BT sport channel is not working it’s been turned off by BT why I don’t understand, Iam paying every month
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk I rang BT to say my BT stopped working, and got fixed then I said I want to renew my contract to see the deals BT had, but without my knowledge a BT customer advisor renewed my contract with out telling me in December when I rang for another reason How bad is that
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Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Fed up with BT sports channels not working for the last four days have rang them four times today and they are useless can’t even get it going
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Steve Bernard
(@Bernie82_) reported
from
Wandsworth, England
Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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SMM
(@SE0NA) reported
@bt_uk absolutely appalled by the dreadful service in trying to move home. Left WFH full time with no Internet and you cancelled our TV package. Absolutely no help from customer services despite multiple calls and a complaint. Had to cancel and find a new provider. Awful.
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk having so much trouble with this company it's ridiculous. Get people to work for you who understand what I am saying!!!!!!!
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James
(@jamclarkey) reported
@StephenDobbin4 @bt_uk Essentially those with no broadband today will need to have broadband in order to use the digital voice service. Communication providers may offer a range of broadband package in order to enable the use of digital voice but for those that don't actually want to go online
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Rachel Davidson
(@Rachel_TVPR) reported
@bt_uk trying to buy a monthly pass for BT sport online but keeps declining my card. Checked with my bank and no issues. Is there a fault your end and if so - eta on a fix?
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Reshma✈
(@TheRealPakora) reported
@bt_uk Hi Aaron, I'm a new broadband customer, my broadband is still not activated and overdue by 3 days! I was told I'd get a call within 48hours with an update but that hasn't happened either! Can you find out what's happening and call me. I cannot be bothered to sit on hold again
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Stephen Dobbin
(@StephenDobbin4) reported
@bt_uk with the roll out of “home phone going digital” does that mean that my landline won’t work in a power cut, whereas it does at the current time? Not ideal for the elderly or vulnerable in an emergency is it?
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annette ekblom
(@annetteekblom) reported
@bt_uk That’s not what I said, I’ve been offered no help whatsoever
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Chris
(@chriscol6765) reported
from
Garston, England
@bt_uk bloody joke this company. You say you can cancel a package and go back to what I had. Now your saying you can't do it!!!!!!
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Ricks
(@RicksbigD1989) reported
@skytv are you still giving a new customer £100 to cancel there contract with there old suppliers... Cause I'm on the verge of canceling @bt_uk Disgusting service
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Daniel Shepherd
(@DanieIShepherd) reported
@EE @bt_uk My phone line with BT hasn’t worked for about 11 months now - I pay them £72 a month (mainly for full fibre internet) but £5 is for a call package I’ve not been able to use - I asked to cancel it and could they come and just remove the master socket - that’ll be £98 please.