BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Feltham, Hammersmith, Hounslow, Southall, Wandsworth, Ruislip, Wembley, Greenford, Slough, Staines, Hampstead, Kensington, Guildford and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Feltham |
TV | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
-
Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
-
Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
-
James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
-
Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
-
Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
-
Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
-
Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
-
Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
-
DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
-
TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
-
Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
-
Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
-
Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
-
Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
-
Jenny Woods
(@JennyferWoods) reported
from
Hammersmith, England
@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
-
Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
-
Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
-
Conor Saunders
(@conor_saunders) reported
from
Wandsworth, England
After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
-
ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
-
Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
NeilCuth66
(@NCuth66) reported
@btsportmotogp @MotoGP @MichaelLaverty Correct me please!! BTSport had a segment regarding the engines for next year and in the segment reported saying engines for next year cannot be touched. Surely this means Yamaha will still be slow and unreliable ?
-
Daisy S
(@DaisyS61763357) reported
@bt_uk hi, my grandparents would like to know how many minutes they have included in their BT home phone plan. We have logged in online but can’t see how much they pay a month/how much they can use without going over, please help!
-
Rob Emery
(@RE_Shannock) reported
@bt_uk Guys, we need to talk... wired connection great @ over 50Mbps, wireless drops out regularly and never more than 10Mbps, even next to the router. Worst I've ever known.
-
Hebbes
(@HebbesAlex) reported
@btsport you will not make “Swagger” a thing that advert is god awful
-
CHRIS LEKAN ALAWODE
(@ChrisAlawode) reported
@bt_uk I am contacting via this medium because no faster means. A/C 11483237 has problem with the remote control. It is erratic, on and off problem. Help please.
-
Claire Baxter
(@ClaireLbax) reported
@bt_uk so all I get for 8 days of no internet and taking 2 days off work for 2 engineer visits that never appeared, is a pathetic £114 - your compensation sucks just as much as the service you provide! Guess who’s leaving you as soon as I can!!!
-
🐝BeeCharmer 🐝 Ann ☺️
(@Antoine71284847) reported
@PeriwinkleCott1 @bt_uk I thought so , but no .. they arrived in the Dark .. Mid winter. I was woken by the sounds of digging!! The Pole is awful! I’ll send you a few photos. Right next to a Cherry tree . A note on the pole : After .. it was put in .
-
Make Money With Cassie
(@CassieMPorter) reported
@bt_uk Yep. The signal constantly drops out
-
Andrew Wilson
(@Andrew300480) reported
@bt_uk just spoke to 2 different customer service agents who assured me I would be able to upgrade to your black Friday full fibre 300 offer only to be passed to a sales person and told I'm not eligible for this offer 🙄
-
Alison
(@LBABooks) reported
@MsRebeccaChance @bt_uk @WhichMoney The broadband has been ok. We had dreadful internet problems before so we’re just relieved to have an improvement. But I have massive issues with this kind of advertising that’s designed to cause unnecessary stress, so I will consider moving.