BT (British Telecom)

BT (British Telecom) Outage Report in Spelthorne District, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Spelthorne District, Surrey, England 01/26/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Southall, Ealing, Hampstead, Fulham, Hounslow, Woking, Wandsworth, Tadworth, Uxbridge, Hammersmith, Guildford, Thames Ditton and Iver.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomWembley E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • peter33266430 peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rfcblue rfcblue 🇬🇧 (@rfcblue) reported

    @glasgowcathcart @BBCchrismclaug @btsport Right big mouth, can you show me proof that they were banned?? No as the were not security cleared that was the reason. Anyway why would they bigots be allowed in, theirs hatred for Rangers is as bad as yours pr*ck

  • classabstract Lilo (@classabstract) reported

    @bt_uk what an absolute joke of a company you are. You come out to replace the telephone pole, break it, and then can’t even offer a way to directly get someone out to fix it! Potentially 3 days with no internet now because your call centre will only help if the pole is damaged!

  • MartonMiss Kathryn Cook (@MartonMiss) reported

    @bt_uk There are no considerable issues, you and Openreach can't do what you promised. What superpowers do you have thinking you can do anything? Get Philip Jansen involved instead of hiding away, he's the CEO and doesn't give a toss, but likes to take payments from me.

  • PerryCharming CharmingPerry (@PerryCharming) reported

    @bt_uk Your Full Fibre broadband is not fit for purpose. The drop off from room to room is ridiculous. I couldn’t even get 1mpbs in my sons room today. Both of my kids are begging that I go back to @VodafoneUK Your solution is to get me to pay even more money for complete wifi!

  • Thepussywhispe1 Thepussywhisperer (@Thepussywhispe1) reported

    @glasgowcathcart @BBCchrismclaug @btsport You should be ashamed of yourself your nothing but a bigoted **** stirring fat piece of ****.

  • SyrefordQuarry Syreford Quarry (@SyrefordQuarry) reported

    @btbusinesscare Absolutely appalling customer service. 18 months of sheer hell with BT Business. Our clients have at times lost all phone line connection due to their inadequacy. Shame on you BT for your appalling service £1000,s lost in revenue for our small business

  • DJ_Digital_D Daniel White* 🔴 (@DJ_Digital_D) reported

    @bt_uk Still no compensation received! Over a month since the issue was resolved. Quite eager to take my money but not return it when compensation is due!

  • PerryCharming CharmingPerry (@PerryCharming) reported

    2/2 @bt_uk I would be paying nearly twice as much as I was for a service that is no better.

  • SashaTheCrab Sash (@SashaTheCrab) reported

    @bt_uk Rita, as I established in my first contact I do not have access to my landline number. Can I provide you a postcode instead? This is not an issue with me specifically, so I do not want to provide you my details. All I want to know is when the internet in London N8 will be fixed

  • OwenJones53 Owen Jones (@OwenJones53) reported

    @bt_uk Hi, your subscription channels on my BT box aren't working. Tried a factory reset but it won't connect to the router. Can you help with this please? Thanks, Owen