BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Kingston upon Thames, Harrow, Uxbridge, Perivale, Maidenhead, Ealing, Slough, Wembley, Walton-on-Thames, Teddington, Hammersmith, Southall, Hounslow and Banstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Kingston upon Thames |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Conor Saunders
(@conor_saunders) reported
from
Wandsworth, England
After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport Doesn't work in the UK :/
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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Jenny Woods
(@JennyferWoods) reported
from
Hammersmith, England
@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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_Smurph_
(@Smurph270679) reported
@bt_uk It’s what your charging me monthly for broadband and land land? Yet online you are adverting £25 as a package? Why haven’t I been offered this as a customer for over 10 years?
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Georgina Mears
(@georgina_mears) reported
@Bt_uk @WeAreOpenreach Well here we are 6 months still no Internet ! The Executive Customer Resolutions Team Jo Has said it would all start to happen Chris from @WeAreOpenreach has said it will be happening feedback 28/4 NOTHING as always all talk NO action HOW MUCH LONGER ????
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lee o
(@lee_o_85) reported
@bt_uk Also do you have an email address for your complaints team as I don’t have any faith that the person who originally logged my complaint on the phone will have put all the details
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lee o
(@lee_o_85) reported
@bt_uk I’ve just been on to try and change appointment but only giving me dates for weeks ahead. I cannot wait any longer. Just seems to be one issue after another
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lee o
(@lee_o_85) reported
@bt_uk It’s just something else I can add to my complaint. I’ve had nothing but trouble ever since I arranged to switch to you. Wish I hadn’t bothered. Can’t wait for my contract to be up so I can find a new supplier
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Alan Keena 💙
(@alan_keena) reported
@bt_uk having now moved into our new house and been informed by your Senior Customer Service rep, our broadband was not connected yesterday as promised, 3 weeks after informing BT of the move (cancelled my old b’band immediately)! Someone is having a laugh! Poorservice #openreach
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psychosomaticsss
(@kur5ed) reported
@bt_uk All devices have really bad connection, last night those wifi service went down for 2 hours for no apparent reason. It’s not just the Xbox
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Tim Bye
(@timbye) reported
@bt_uk @DrJohnCosgrove Same here. We are using the mini hub whilst waiting for fibre to the property to be installed (that’s a complaint for another tweet!) and every time we use iPlayer it stops working after a minute or so. Netflix, Amazon prime snd Disney+ all fine. Extremely frustrating!
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ElleHF
(@hf_elle) reported
@bt_uk Would love some help! Still not been connected, no phonecall or timescale as to when broadband will be connected. Severely disappointed and frustrated
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Jimchristie
(@Jimchri39485953) reported
@chris_sutton73 @btsport Is this really goin to work one mans banter is another mans torture and misery and what makes u think that uv never overstepped the mark Chris wit ur constant slaughtering of rangers and I knw ul say u get pellets so u giv it out this is reason nothing will change 👍