BT (British Telecom) outages and service status in Spelthorne District, England

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Spelthorne District, England

The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, Hounslow, Southall, Hammersmith, Cobham, Slough, Wembley, Brentford, Woking, Ealing, Richmond, Ashford, Brent, Northolt, and Feltham.

City	Problem Type	Report Time
Wandsworth	Phone	6 hours ago
Hounslow	Internet	12 hours ago
Southall	Internet	18 hours ago
Hammersmith	Internet	18 hours ago
Hammersmith	Wi-fi	23 hours ago
Hammersmith	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

• 
  jrachw (@am_on_the_fence) reported 3 minutes ago from Richmond, England

  @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 3 minutes ago from Ealing, England

  @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

• 
  Barry French (@Barry2103) reported 6 minutes ago from Richmond, England

  @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

• 
  Sukh Thind (@SUKHTHIND) reported 7 minutes ago from Hounslow, England

  @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

• 
  veronique enright☀️ (@Veronique7) reported 16 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  Jack Teh (@JackTeh96) reported 17 minutes ago from Hammersmith, England

  @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

• 
  Elliott Rawstron (@Elliottrawstron) reported 17 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported 20 minutes ago from Richmond, England

  @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

• 
  Phil Craig (@philmcraig) reported 20 minutes ago from Richmond, England

  @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

• 
  Adama Traores not that hench pal (@adama_not) reported 22 minutes ago from Wandsworth, England

  @bt_uk can you please help me kick off is in 30 mins

• 
  Cllr Anton Georgiou 🔶 (@anton_georgiou) reported 26 minutes ago from Brentford, England

  My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

• 
  Phelan Hill MBE (@PhelanHill) reported 28 minutes ago from Wandsworth, England

  Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

• 
  Jai Mistry (@j_dip) reported 30 minutes ago from Hounslow, England

  @bt_uk I have had no internet for the last 2 hours it went offline this morning and came back now it’s nonexistent. Please help!!

• 
  victor martinez (@CoreblimeyVic) reported 31 minutes ago from Esher, England

  @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

• 
  Stephen Shaw (@stephen11shaw) reported 36 minutes ago from Richmond, England

  @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

• 
  Emma Hands (@Em_Hands) reported 38 minutes ago from Twickenham, England

  @bt_uk atrocious service once more - NO INTERNET, NO LANDLINE & NO MOBILE for 7 DAYS. Every day an engineer is promised - due yesterday, due today now TUESDAY apparently. 🤬😡😤 #CustomerServiceFail

• 
  Jon (@R0LLSY) reported 39 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  Sandy Macdonald (@Macdonald2Sandy) reported 40 minutes ago from Hounslow, England

  Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

• 
  Brad W (@thewattsy) reported 44 minutes ago from Hillingdon, England

  Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

• 
  Jack Teh (@JackTeh96) reported 59 minutes ago from Hammersmith, England

  @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  keely (@keely490544) reported 7 minutes ago

  @bt_uk anyone got friends, family can;t use phone for calls this is BT complaint been submitted We will call you within the next few days on 01000****00 to discuss your complaint. If this is not your telephone number that your complaint relates to then please change it below

• 
  Glo 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Glo_Thienel) reported 9 minutes ago

  @bt_uk Hi. I have changed my password, still can't get in, saying can't load. Rang the number you gave me. What number do you press as no options for problems logging into account. Help

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 10 minutes ago

  @bt_uk Your new "2FA" is completely broken as the phone number is not validated. I was able to connect using a temporary number in Cyprus to get my "security" code... It adds nothing to security.

• 
  Kevin Scallan (@ScallanKevin) reported 10 minutes ago

  @bt_uk I have cancelled my ee tv subscription within my cooling off period with customer services but I have not received a returns label to return the equipment. Can you send me a returns label?

• 
  Alison indge (@AliIndge) reported 11 minutes ago

  Give @bt_uk a slow hand clap for messing up my email password - I made a BT ID which then said incorrect pw on my BT email account so I changed it - then tried to log in to the new BT ID account and it’s saying wrong pw too - give me strength 🤬

• 
  Caroline (@snowlingc) reported 11 minutes ago

  @bt_uk Your missing the point, your engineer installed full fibre today but it is still not working after 7 hours of flashing pink

• 
  Sebastian Colt (@Red_Rescue) reported 12 minutes ago

  @bt_uk Speaking to support on the phone anecdotally this seems to be a significant problem. I think the scale of it can be tracked by how many calls last less that a few seconds (due to dead air) or how many pin numbers are requested but not used. (as they are not supplied in time)

• 
  Lee Williams (@LeeWilliams154) reported 16 minutes ago

  @bt_uk I cannot find the option for online chat, I am disabled and need a reliable land land service, I use Starlink as my Internet provider.

• 
  Tashtheblade (@TashTheBlade) reported 18 minutes ago

  @bt_uk has an appointment for full fibre booked months Given 8 till 1 slot ,guy turned up at 12 .35 No problem with lad who came,neat and tidy but he's got to box in footpath to find remaining ports all dead. Guy needed to sort is too busy today and will come tomorrow.Poor

• 
  joanne taylor (@Joannetay1808) reported 22 minutes ago

  @bt_uk my youview box has broken - power light not on