Is BT (British Telecom) having service issues in Spelthorne District, England?

Problems in the last 24 hours in Spelthorne District, England

BT (British Telecom) signals over the past 24 hours, with local activity from Spelthorne District, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Spelthorne District, England and nearby areas
• Service-wide baseline

Live Outage Map Near Spelthorne District, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Southall, Wandsworth, Hounslow, Brentford, Maidenhead, Uxbridge, Egham, Kingston upon Thames, Feltham, Wembley, Tadworth, Harrow, Slough, and Bagshot.

City	Problem Type	Report Time
Hammersmith	Internet	10 hours ago
Southall	Internet	1 day ago
Wandsworth	Internet	1 day ago
Hounslow	Internet	2 days ago
Wandsworth	Internet	2 days ago
Hammersmith	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

• 
  Sukh Thind (@SUKHTHIND) reported 6 minutes ago from Hounslow, England

  @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

• 
  barrie brown (@barriebrown1) reported 9 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Matt Nowak (@nowak_matt) reported 11 minutes ago from Spelthorne District, England

  @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

• 
  Adama Traores not that hench pal (@adama_not) reported 11 minutes ago from Wandsworth, England

  @bt_uk can you please help me kick off is in 30 mins

• 
  James Morris (@JamesMorris77) reported 21 minutes ago from Hammersmith, England

  @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

• 
  Jon (@R0LLSY) reported 23 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  Nadeem S. Hassam (@nadeemshassam) reported 24 minutes ago from Hillingdon, England

  Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

• 
  Judith (@Judiky) reported 25 minutes ago from Brentford, England

  @bt_uk guys, no internet in NW105AH all day. Any help?

• 
  Elliott Rawstron (@Elliottrawstron) reported 28 minutes ago from Wandsworth, England

  @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

• 
  Nat 💕 (@Silcox777) reported 35 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Jessica Andrews (@Jess_L_Andrews) reported 37 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Emma Hands (@Em_Hands) reported 40 minutes ago from Twickenham, England

  @bt_uk atrocious service once more - NO INTERNET, NO LANDLINE & NO MOBILE for 7 DAYS. Every day an engineer is promised - due yesterday, due today now TUESDAY apparently. 🤬😡😤 #CustomerServiceFail

• 
  Cllr Anton Georgiou 🔶 (@anton_georgiou) reported 41 minutes ago from Brentford, England

  My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

• 
  Olly Shah (@OllyShah) reported 42 minutes ago from Slough, England

  @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

• 
  coolio (@coolhati) reported 45 minutes ago from Kingston upon Thames, England

  @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 46 minutes ago from Ealing, England

  @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

• 
  Sukh Thind (@SUKHTHIND) reported 50 minutes ago from Hounslow, England

  @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 52 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

• 
  Charli R (@RojasLahoz) reported 53 minutes ago from Brentford, England

  @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Livvy (@londonsnewbie) reported 55 minutes ago from Hounslow, England

  @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 2 minutes ago

  @Walesguy2 @bt_uk BT can't fix this. Many customers have had this problem, I'm one of them. They hope you will give up.

• 
  madmax889 (@madmax889) reported 3 minutes ago

  @bt_uk So I have to pay to call you on a premium number from a non bt mobile (I don’t use the landline with you) for an issue your end as never had a problem logging in before.

• 
  RichNotRich (@sideangleballs) reported 5 minutes ago

  @bt_uk @btbusinesscare My business broadband has been down all morning and in my efforts to log in to fault check you've now locked me out of my account! Help please!!

• 
  H Paul O'Donnell (@HPaulODonnell) reported 5 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Legal expenses claim on your Home Insurance Jim. If its covered there you're legal expenses insurer will pay for the damage to be repaired allowing you to pick the folks that fix it. Then your insurer can have the hassle of chasing BT to get their money back. Worth a phone call.

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 7 minutes ago

  @bt_uk I’ve already been told there is nothing that can be done. @bt_uk are going to take double payments for the same line for 7 months and have made clear that after 48 years do not want me as a customer when I do find somewhere to live. Seems unnecessary to me.

• 
  Emma elf (@Emmaelf) reported 10 minutes ago

  @bt_uk Text service just about faults, I want to make a complaint now

• 
  Jim Spence (@JimSpenceDundee) reported 11 minutes ago

  Over the last few three weeks I did what I thought was the decent thing and allowed workers from @WeAreOpenreach @bt_uk and their contractors, to access my property to check two poles, which were NOT on my property, but in neighbouring properties where access was awkward, but not impossible. This below was the resulting damage from a wire attached to my house to a pole outwith my house, as they worked on it. I’m now expected to fill in a lengthy explanatory form and seek private estimates to repair it, before returning the form to their lawyers. This costs me time and effort for a problem not of my making.

• 
  Sem Essessi (@SemiEssessi) reported 11 minutes ago

  @bt_uk your customer service has gone right down the drain. your entire automated system is made of options that assume a million things that are not true for me. its just infuriating and you keep wasting my phone credit by failing to do basic back office jobs. call me ffs.

• 
  The Real Philip Lyon (@phillyonskem) reported 12 minutes ago

  i absolutely despise @bt_uk 45 minutes on webchat - 2 depts, security twice. cant help need to ring. ring number given "not in service" ring another, pass security chat to nice lady, tfr to billing, get cut off. An hour and 20 minutes, for nothing. absolute crap company

• 
  Changeling64 (@64outsider) reported 15 minutes ago

  @bt_uk Behind Brilliant things? How? When they upgrade system which results in vulnerable, elderly left at risk with a worse service than they had before! Seems #BT is profiting- w no free customer help number- hours spent trying to get someone to sort a problem that they caused.

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