BT (British Telecom)

BT (British Telecom) Outage Report in Spelthorne District, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Spelthorne District, Surrey, England 01/16/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Thames Ditton, London, Iver, Leatherhead, Ealing, Uxbridge, Wandsworth, Hounslow, Hampstead, Hayes, Slough, Windsor, Greenford and Brentford.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Wi-fi
United KingdomThames Ditton Internet
United KingdomLondon TV
United KingdomIver Internet
United KingdomLeatherhead Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • thewattsy Brad W (@thewattsy) reported from Hillingdon, England

    Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • epicreble mark hunter (@epicreble) reported from Slough, England

    @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • angell_jane Jane Angell (@angell_jane) reported

    @Tonysmini @bt_uk Thank you Tony. It is BT that is the problem. Cutting off Mums phone. I am sure the Lifeline will be fine once they reconnect her.

  • froggy_will Grumpy_William (@froggy_will) reported

    @bt_uk hello. Openreach were supposed to come today to connect my bt Full Fibre. They never turned up and I took a day off for it. I never got a message that it was cancelled. Openreach are suggesting this is your issue. Can you help me get to the bottom of this?

  • hendofifa1 Andy Henderson (@hendofifa1) reported

    @bt_uk the WORST broadband service out there. Avoid at all costs. We’re paying £100+ a month for the broadband to drop out every 4-6 minutes, and having 2 engineers no showing on us. Awful service.

  • deafielisa Lisa Baldock MBE (@deafielisa) reported

    @bt_uk @oliverr1988 Been doing that too but it's slow it keeps crashing and I've given up. All week I've had to phone various people . Your service has just got worse!

  • WeirdScienceX WeirdScienceX (@WeirdScienceX) reported

    @bt_uk What's the best way to get help for Digital Voice? It's a week past activation date, and it's still not working. I've run through the web checker a couple of times, it says activated but detects a fault. Tried SMS version, rebooted multiple times etc. 1/2

  • tom_swing Alex J. Wood (@tom_swing) reported

    @virginmedia I hope that @bt_uk are at least going to pay for the damage. @bt_uk do you even care that your engineers are going around cutting people's internet connection without permission?

  • mdshamilton Mark Hamilton (@mdshamilton) reported

    @bt_uk It’s 10pm. No one from BT has called me and the open order has not been closed so I expect Monday’s 4th attempt will be a failure too. Worst customer service.

  • hendofifa1 Andy Henderson (@hendofifa1) reported

    @bt_uk the WORST broadband service out there. Avoid at all costs. We’re paying £100+ a month for the broadband to drop out every 4-6 minutes, and having 2 engineers no showing on us. Awful service.

  • Liam18961519 Liam (@Liam18961519) reported

    @bt_uk @Shann_day When we tried to call the person called me childish and threaten to hang up the phone because I asked for proof to agreeing to the contract I know I didn't agree to

  • deafielisa Lisa Baldock MBE (@deafielisa) reported

    What's the point in having a text relay service for a deaf people to access on a phone that keeps crashing! @bt_uk can you sort it please it's just not accessible