BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Hayes, London, Slough, Uxbridge, Windsor, Greenford, Hounslow, Brentford, Hammersmith, Woking, Fulham, Sutton, Ealing, Byfleet and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hayes |
Internet | |
| London |
Internet | |
| Slough |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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Brad W
(@thewattsy) reported
from
Hillingdon, England
Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
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mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
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Nesli Shafak
(@NesliShafak) reported
from
Hammersmith, England
whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Holland Author
(@janeholland1) reported
Basically, I just want my internet back, pretty please @bt_uk? It's never been great, as we live in the back of beyond with no superfast broadband infrastructure etc. But at least we could watch streamed TV ... albeit with occasional buffering! Feeling cheesed off.
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Graeme Cobb 🇬🇧⚡️🚙
(@graeme_cobb) reported
@UKSVacher @virginmedia @bt_uk BT installed full fibre in my road last year & are offering well constructed deals with amazing speeds. My issue with Virgin Media is the price hikes within contract (usually twice, last was 18%). Their customer service has deteriorated over the last 3 years too. Such a shame.
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Azv
(@VizNox) reported
@bt_uk absolute nightmare of an experience switching over to BT . The engineer completely wrecked the installation , I've called multiple times to try to get some assistance but they keep ending call or saying they can't do anything. I wish I had never switched over.
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Service
(@notlistenning1) reported
APPALLING service by @bt_uk Parents a priority on phones due to emergency care loop for father for emergency panic button. Phone failed Thursday and still NOT fixed, Now telling us Monday .You threaten his life without this support button. Wake up
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Marc Parsons
(@10_Parsons_) reported
BT have double charged us, increased prices and now I’ve been told internets down till the 27th??? @bt_uk can’t get an agent to call yet displaying it on their website How do I raise a complaint ?
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Alison Lord
(@alord1605) reported
@bt_uk our internet (I need for work) went down on Thurs am following cabling work by BT on main road nearby. Still without internet now ,no direct customer communication from you. Only info I can get is via a bot with an estimated fix date that has since passed! Unacceptable!
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MNRainer 💙
(@MnRainer) reported
@bt_uk You'll be no help, that's why it's gone to director level. So glad I've sacked you guys off.
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Gra
(@GraemeK15785114) reported
from
Stittenham, Scotland
@bt_uk I’m due to go into hospital in the next few weeks for 3-6 months so I’ll be paying you for a service I’m not using during that time as I live alone. You don’t offer any kind of holiday period at all. Absolutely disgraceful from a company your size.
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Monstrux
(@Monstrux445080) reported
@TalkTalk so my Internet died today at 1430 UK time. Did all the checks possible with live chat support. After 2 hours Told me I might have to pay 75£ for a talktalk engineer to come in 5 days! Wow. @bt_uk, any contracts for me?
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Racing Puma
(@RacingPuma192) reported
Internet has been down for 3 days in Northampton, @bt_uk are you doing anything about it?