BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Hounslow, Greenford, Hammersmith, Southall, Slough, Staines, Hampstead, Kensington, Guildford, Brentford, Ealing, Woking and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Ruislip |
Phone | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Wembley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Edward berry
(@eddibfit87) reported
from
Hammersmith, England
@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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Judith
(@Judiky) reported
from
Brentford, England
@bt_uk guys, no internet in NW105AH all day. Any help?
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
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Keith Cox
(@keithcox74) reported
from
Farnham Royal, England
Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🏴🇬🇧
(@ewan_mcmahon) reported
Never a penalty, there is contact but no where near enough to bring a player down. #BHALIV #BTSport
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Charlie Lambert
(@CharlieLambert) reported
Problem with @bt_uk is there are too many organisations and not enough communication. BT, Open Reach, TSG, and no one has the motivation or the authority to cut through the red tape and solve problems. Instead, content to let customers wait for weeks without broadband.
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Steviemac 🍋
(@steviemac2010) reported
Never took up the option on @btsport Just as biased to the shite as sky
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🖖Carrie Murray🤘They/Them🏳️🌈
(@carriemurray101) reported
@bt_uk disgraceful that my 90yo Grandma whose been a phone customer for years can’t get BT basic or senior discount option for just adding basic broadband, you want twice as much as others, we’re trying to make her home more secure so she’s safer & you want to rip her off 🤬🤬🤬
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bo jo
(@propp67) reported
@btsport it's your billions going into this game you need to exert some pressure on this car bullshit or We Are switching off... Best league in world to worst refereed games on the world.. Give attackers benefit of doubt in off sides Do not go on slow motion for tackles in the
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PJN
(@PJN1960) reported
@bt_uk we got a text saying engineer would be out to us between 8am and 1pm. No show and morning wasted and rang you at 1.25pm only to speak to a disinterested person. Text doesn’t guarantee attendance apparently. Lady then hung up on us. Terrible all round. Response please.
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selectorman
(@selectorman) reported
Why are @btsport making it an issue ? @DannyWelbeck was fouled it was a penalty! #BHALIV
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BarryFergEFC
(@BazzaTomFerg) reported
from
Seaforth, England
Thought Peter Walton was gonna start crying in the @btsport studio then 😩😩 it was a clear penalty you bad melt
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⚽️Phil Simons ⚒
(@pipjo) reported
You would never know Steve McManaman had played for Liverpool by his unbiased reporting on #BHALIV. @btsport @LFC
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elise😬
(@elisewesley) reported
@btsport getting so frustrated with bt sport box office help - have been in the queue over 10 times - every time to be kicked out when I get to first in the queue. Can someone help on here?