BT (British Telecom)

BT (British Telecom) Outage Report in Spelthorne District, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Spelthorne District, Surrey, England 01/07/2026 06:40

January 07: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Slough, Ealing, Hounslow, Byfleet, Wandsworth, Hampstead, Harrow, Brentford, Kensington, Sutton, Feltham, Wembley and Maidenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomSlough Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AnandaIitb greyatom2901 (@AnandaIitb) reported

    @UtdPlug @btsport And who ******** is he ? He owns England fking m*ron!!

  • lordnevele lord Nevele (@lordnevele) reported

    @1Unitedforlife @UtdPlug @btsport We want useful skills not showboating with no end product My man has never used a skill to beat a player

  • louise_beale louise (@louise_beale) reported

    @bt_uk Yes I am an account manager as I have been for years, happy enough to speak to me when I am renewing but not when cancelling. I’ve asked my Master to call you, since you’ll listen to his wish to cancel!

  • BlablaUnited blabla (@BlablaUnited) reported

    @UtdPlug @btsport I try really hard to think that maguire is a good player, but idont. I dont think he is quick enough, he is so slow on the ball and of the ball and he is our captain!?!? If he want to be at manutd he should only be a squad player. If his name was Martinez he wouldnt be at man utd

  • GeraintERees Geraint Rees (@GeraintERees) reported

    @bt_uk Is your online help system designed to lead to a black hole? We were due to move house yesterday, but delayed by a week. Re-arranged all for new place, but you’ve cut us off this place. Need B’band for work today…been with u 35+ years. Pay over £90 monthly. Awful support

  • femi_ni_ST Femi-niSt. 😇 (@femi_ni_ST) reported

    @KTj_1314 @ManUnitedZone_ @btsport I'm giving Antony just this season to prove he's not a flop like Jadon Sancho. Yes he's scored about 4 goals or so but I've not seen his overall play affect the team in terms of creating goal scoring chances and causing problems for defenders. He's just interested in showboating.

  • AILAHT0909 Algar Goredema-Braid (@AILAHT0909) reported

    Early call to @bt_uk as 14 days on #BTbroadband fault still not fixed. Told I have to wait for a manager call back between 5-7pm tonight. Never #BT again

  • live_lou LiveLouis (@live_lou) reported

    @UtdPlug @btsport it's you all problem.

  • OhMyBossman Seraphim (@OhMyBossman) reported

    @RooVanMataZaj @ManUnitedZone_ @btsport Sorry Rashford never closer to Rooney’s boots, my point is Rashford never get his peak performance because injury like Rooney did, his golden peak is before injury in Munich around 2010

  • HanRah05 hannanur.rah (@HanRah05) reported

    @ManUnitedZone_ @btsport bro idk why people are so mad he’s just trying to have fun ronaldinho used to do random **** and people wouldn’t care. yes the ball went out of play but that was cause he miss hit the pass