BT (British Telecom) outages and service status in Spelthorne District, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Spelthorne District, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Spelthorne District, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Ashford, Harrow, Slough, Brentford, Maidenhead, Wembley, Brent, Sutton, Hounslow, Hampstead, Fulham, Wandsworth, Northolt, and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Internet | 2 hours ago |
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Hammersmith
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Internet | 6 hours ago |
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Ashford
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Total Blackout | 8 hours ago |
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Hammersmith
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Internet | 8 hours ago |
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Hammersmith
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Internet | 19 hours ago |
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Hammersmith
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Internet | 20 hours ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Kristina Wallen (@KristinaWallen) reported from Richmond, England@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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Livvy (@londonsnewbie) reported from Hounslow, England@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England@bt_uk I am livid. Absolutely Livid with your service right now
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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Sukh Thind (@SUKHTHIND) reported from Hounslow, England@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Sukh Thind (@SUKHTHIND) reported from Hounslow, EnglandDisappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Sukh Thind (@SUKHTHIND) reported from Hounslow, England@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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Charli R (@RojasLahoz) reported from Brentford, England@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Sukh Thind (@SUKHTHIND) reported from Hounslow, England@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, EnglandMy 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David O'Neill (@DavieONeill) reported@JhaideSung @alrussx @bt_uk Call your support team today and get passed through to a woman who basically says ‘tough’ and starts saying it’s our insulation affecting signal!? Trying to flog us £100 discs and a package for an extra £20 p/m. Worst customer service I’ve experienced in a long time
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alex (@alrussx) reported@bt_uk Options are £20 extra on our bill or a £100 disc??? Why should we have to pay extra for a poor service you are offering us. Bad service, even worse customer service. If only we’d gone with another supplier.
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David O'Neill (@DavieONeill) reported@JhaideSung @alrussx @bt_uk People trying to work from home in an epidemic & you’re guaranteeing speeds that you can’t deliver on. Rather than try to fleece people out of more money, how about you fix the issue and offer people the tools they need to access your half-arsed service? Staff couldn’t care less
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jonathan rule #FBPE (@beanrulechester) reported@anabelish @bt_uk I tried to cancel my Dads contract with them once. They quoted £1.5k., because he renewed it in Oct that year. I asked if the contract had rolled over (which was cancellable) or by signature. "By signature sir". When? "October sir". Me - "Funny. He died in August".
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Micky Sheehan (@mickysheehan) reported@bt_uk Ive cancelled mine today. Awful
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Carlene Lyn 🇬🇧 🏳️🌈 love is love 💞🐾😊 (@TheLynch) reported@bt_uk I'm absolutely fuming, I'm a new customer and I have been left without broadband. My service started with you on the 12th of Jan 2021, an engineer was supposed to come out and complete the work, that didn't happen according to notes on your system someone called me on the
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Andrew Pole (@Mrpolea) reported@gazw1lko @bt_uk Fraid not.. I tried it the other day and still doing the same. @bt_uk are now saying that PS5 is not supported yet.. so although you can watch with no issues. There’s no fix for why it stops after an hour 🤨 so annoying as it did it to me on penalty shootout!
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Sue (@Wandering_Sue) reported@bt_uk Sorry but I can't pay a company with this level of bias for my service. I am off to alternative supplier of both mobile and LL.
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Ian Elliot (@IanRElliot) reportedPeople struggling to get online for schooling ect. Can't big providers like @SkyHelpTeam and @bt_uk help? Surely they can have a basic package a small monthly fee eg £2 a month and you get access to school related websites and that's it. Provider's and schools should communicate
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sumanth kadambi (@sumanth_kn) reported@bt_uk highly dissatisfied and disappointed with the broadband service, min speed guarantee is a trap, customer care answer the call only when line work fine, no resolution absolutely