BT (British Telecom)

BT (British Telecom) Outage Report in Spelthorne District, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Spelthorne District, Surrey, England 03/07/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Hampstead, London, Isleworth, Ealing, Northolt, Sutton, Richmond, Hayes, Southall, Wembley, Hanwell, Brentford, Kingston upon Thames and Harlesden.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomIsleworth Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Devilishdan Danielle edwards (@Devilishdan) reported

    @bt_uk still waiting for refund, still waiting for email about new contract, still waiting for £75 giftcard. Can't believe I fell for your crap

  • jrandrews72 Jeremy (@jrandrews72) reported

    @BT Further more @bt_uk are saying they will charge me close to £60 for my broadband for next month despite me no longer being a customer of BT Broadband. They also forgot that they would give me my last month free after complaining to them previously.

  • juliettuke Juliet Tuke (@juliettuke) reported

    @bt_uk Hi was just wondering any update on this problem , heard nothing from any one .

  • BigGrumpyHaggis Dave 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BigGrumpyHaggis) reported

    @bt_uk Not as far as I’m aware. It’s only started recently over the last couple of days. Really is the first issue I’ve had in over 2 years.

  • n8lem Nathan Lemmon (@n8lem) reported

    @bt_uk Ah ok, that's what I thought. BT Sport would have been a big selling point for me on this offer but only if I could have watched on a bigger screen. Thanks for your help John👍

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported

    @bt_uk hey guys I activated my BT ID at the weekend but saying I need to do it again on the BT app any help?

  • JoyLynne4 Joy (@JoyLynne4) reported

    @chris_gallarus @bt_uk @chris_gallarus ...I’m sorry you have been having such dire service from #BT #BritishTelecom. When I moved home it took them 8 weeks to sort, it was an absolute nightmare. I do hope they see this tweet and reach out to you to get this matter resolved.

  • JodySteed Jody Steed (@JodySteed) reported

    @bt_uk who do I contact about rewards? Took out new broadband and was promised gift card. Keep getting texts saying don't forget reward, login and says no reward to claim? Also meant to be fibre getting 8mb speeds. Been live 5 days now what's going on? Thanks

  • asborich Richieeeeee (@asborich) reported

    Disappointing that after losing the internet for the ENTIRE West Midlands @SkyHelpTeam don’t seem to be exactly rushing to sort it. For anyone out of contract turns out you can get better service and cheaper from @bt_uk . Hopefully plenty will take the chance tomorrow to swap.

  • jaisullivan Jai Sullivan (@jaisullivan) reported

    @bt_uk Hi John, unfortunately not. Openreach have just left, BT have confirmed it's a problem with the cable link in the exchange. Where does this leave me now, how do I get updated or a timescale for resolution?