BT (British Telecom) Outage Report in Spelthorne District, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Leatherhead, Thames Ditton, Epsom, Woking, Hampton, Harrow, Sutton, Wembley, Hounslow, Slough, Northolt, Wandsworth, Uxbridge and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Leatherhead |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
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Carlo Zoccali
(@carlozoccali) reported
from
Woking, England
@bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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George⚽️
(@gww1996) reported
from
Spelthorne District, England
@btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒
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Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@btsport He called the the ref an idiot. And that is why he is a ****, and always will be. No way back from that. ****** of the highest order. Can’t stand him.
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Dark-Knight-Bananaman42
(@DBananaman42) reported
from
Sunningdale, England
@ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bob
(@bobbalobb) reported
@bt_uk I’m a carer for an 85 year old dementia sufferer who relies on phone for outside contact had a fault since December 27 after 9 calls three appointments that no one has turned up to 3 complaints and a managers call back requested 9 days ago still no service
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C Shepley-Smith
(@Claudiatweeets) reported
@bt_uk @BTGroup Apparently there is a ‘Deadlock letter against your complaint and unfortunately this does mean that this is the final position on this’. A deadlock letter…you are aware this can easily be unlocked, right? PAY ME WHAT YOU OWE ME you thieving, greedy, grasping company
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Anthony John Prutton
(@PruttonJohn) reported
@bt_uk Ruining our lives, service wrongly disconnected on the 19 Jan and can’t reconnect, business in ruins no income ?
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Guy Sexty
(@guysexty) reported
@btsport hi there - I want to cancel BT Sport - just spent a while on the phone and was told I had to cancel it via the app. It isn’t clear to me how to do that - can someone please help?
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Lions In The Camp
(@Deacon18Deacon) reported
@NathanHeaney @BTSportBoxing @btsport Even your most loyal fans must be thinking twice about Flatley 2 🤦🏻 Poor fight. This ain’t a Diss but you need to step up. A Linus Udofia or a Danny Dignum.
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Henry #PowerAddict
(@henryed07) reported
@virginmedia Hi. The box that holds the internet cables on the outside side of the house, is all broken and exposed, is this your property or @bt_uk?
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Stuck on a small island 🇺🇦 #RejoinEU #FBPE #FBPA
(@whyareweleaving) reported
@bt_uk @PaulLewis_Money If you are approached by BT to move to digital voice I would strongly advise you to reject it until BT and Openreach get their act in order. My elderly relative had his service broken on 18 Jan and it is still not resolved. Feel free to retweet.
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Jeff Witts
(@JeffWitts) reported
@bt_uk Never mind, I found it myself eventually. It was a bit of a struggle explaining things to them but eventually they promised to send someone out within 48 hours. 48 minutes later it was gone!
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MissIn4mation
(@Msin4mationP) reported
I’m currently on hold with @bt_uk once again. After being told by @OpenreachHelp that my case should have been escalated to the welfare department. That department doesn’t exist and I still haven’t got any broadband for my address. @MartinSLewis please help!! #caregiver
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Sheonna Lynch
(@sheonna24) reported
@bt_uk so disappointed. Was excited to be getting full fibre installed today but 10 hours after the engineer leaving post install still no wifi working. Not exactly what’s expected based on all the run up to the install. Pretty poor