BT (British Telecom) Outage Report in Golders Green, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Golders Green, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Golders Green, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Kingston upon Thames, Ilford, Paddington, Islington, Southwark, Harrow, City of Westminster, Hackney, Barnet, Perivale, City of London, Ealing, Wembley and Teddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Kingston upon Thames |
Internet | |
| Ilford |
Internet | |
| London |
Phone | |
| Paddington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Golders Green, England
Latest outage, problems and issue reports in Golders Green and nearby locations:
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Decor Tiles
(@DecorTiles) reported
from
Watford, England
@bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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Michael Wong
(@MJ_Wong) reported
from
Barnet, England
Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Vaughn Highfield
(@Starfox118) reported
from
Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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MadameCholet
(@PurpleDon1973) reported
from
Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Rostron 🥃☸️💚🇪🇺
(@andy_rostron) reported
@bt_uk 2/2 and every complaint is conveniently blamed on @OpenreachHelp. I don’t pay my bill to them, I pay it to BT. @WeAreOpenreach won’t invest in rural broadband but BT happily take the money anyway.
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Louise Harrison
(@louiseh85772960) reported
@VodafoneUK @bt_uk having terrible trouble with Vodafone after 4 months edit looking to cancel and with you, what’s your estimated wait time for an install, do you use @CityFibre
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DT
(@DT_S5) reported
@bt_uk Hi Scott, no it's apps through the BT Box. Why don't you send customers the latest box when they extend or remain with you? @PrimeVideo and @NOWTV riddled with errors and paused on your platform.
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Candice Taylor
(@TaylorMokros) reported
@bt_uk Rita, my broadband is non existent 99% of the time, enh bookings don't arrive and are then booked in without my consent when I need to be at work, so yes!!!!!! I need help, totally fed up with the lack of EVERYTHING from BT
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Moneypenny
(@LewisMoneypenny) reported
@bt_uk Sorry it seemed to sort itself out after I changed to the normal BT sport 1 and back again. Thanks for your help
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seaNNN
(@seaNNNv1) reported
@bt_uk Would not recommend @bt_uk to anyone. Despite wasting multiple hours been fed lies whilst trying to cancel. I have now been hit with a fraudulent bill for service I have not had or wanted. @BBCWatchdog these fraudsters should be in your scope
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Bri
(@namph68) reported
@GrantStottOnAir @bt_uk @virginmedia Great customer service, an hour since this was posted and no response from either company
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Candice Taylor
(@TaylorMokros) reported
@bt_uk Rita, yes I still need help, my broadband is literally non existent. Engineer bookings don't arrive, then alternative bookings are made without my consent when I have to be at work, FED UP!!!!!!!!
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Robert Dalton
(@ferengibob) reported
@SkyUK Don’t buy SKY Glass, stick with your old television and get a puck or even go to @TalkTalk or @bt_uk . I’m having a nightmare with these guys even through there “Priority Team”. I’ve had problems ranging from cosmetic damage screen problems all I want is a working tele!
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ginag
(@ginaggina) reported
@bt_uk please help me I pay a fortune fir halo 3 plus but since I got my new tv I can hardly get reception for it