BT (British Telecom)

BT (British Telecom) Outage Report in Golders Green, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Golders Green, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Golders Green, Greater London, England 12/13/2025 08:55

December 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Golders Green, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Waltham Forest, London, Southwark, Hackney, Hammersmith, Hampstead, Watford, Islington, City of London, Kingston upon Thames, Ilford, Paddington, Harrow, City of Westminster and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomWaltham Forest Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomHackney Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • wp257 Warren Price (@wp257) reported from Barnet, England

    Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • DaveOCarroll Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • ThomasGrundy3 Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stumbeline1987 Anotherkentishlasd (@stumbeline1987) reported

    If you ever consider using @bt_uk for internet- just don’t. Worst service from any company I’ve ever experienced, they just don’t care and won’t solve any issues. Almost a week without Internet now and they will not help, paying for non existent service #worstcompanyinuk

  • stumbeline1987 Anotherkentishlasd (@stumbeline1987) reported

    @bt_uk been unable to wfh for 4, going on 5 days. Engineer today could have fixed wifi but didn’t because we are going to leave you- if I lose my job will you pay my wages? We are still paying you for a service until mid April!

  • CastoMuso AC (@CastoMuso) reported

    @bt_uk could you fix the broadband for our entire street please? SW18 3JX

  • rubyrockcake Ruby Rockcake (@rubyrockcake) reported

    @bt_uk spent the day without broadband - is there a problem in DT1?

  • welshelf13 Georgina Rowlands (@welshelf13) reported

    @bt_uk So Friday night recorded ok but RAW just did not record at all last night despite me checking it was on! What is the issue as getting fed up paying for an unreliable service!

  • pjcs Peter John Cowling (@pjcs) reported

    @Dominiclangan @BTCare Hi Dom. Sad to hear you're still experiencing poor customer service from BT. We're BT customers and have good service throughout. Glad that you treat your customers with more respect than your experience with BT. Hope you get somewhere with them soon, or alternative supplier.

  • Yujilin Angel San Antonio (@Yujilin) reported

    @bt_uk hi, Internet has been down since last week at NW2 and have been using mobile data to compensate. Am I able to get a status on the area? Thx

  • CamilaCSCaiado Camila Caiado (@CamilaCSCaiado) reported

    @BlindMath @bt_uk Or electricity, gas... someone suggested @youfibre, I'd be paying less with their top package and get a eero mesh as part of the deal. I currently pay £58 for no service on the UK's first "unbreakable home wi-fi"!

  • phillipcarter63 Phil (@phillipcarter63) reported

    @bt_uk @merseymale Your Smart Hub 2 routers with complete Wifi are totally unreliable for home working. Replaced with mesh Wifi and you have no solution for this.

  • Woollers Stephen Woolston (@Woollers) reported

    In November I reported to @bt_uk that the solution they promote for backing up your data, BT Cloud, had stopped working. Many, many people are complaining in BT's forums how terrible it is. I have had an open complaint for months now and it still isn't fixed. It's ridiculous.