BT (British Telecom) Outage Report in Golders Green, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Golders Green, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Golders Green, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southall, London, Poplar, Hammersmith, Hackney, Hounslow, Hampstead, City of London, Greater London, Harringay, Southwark, Ealing, Barnet, Islington and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| London |
Internet | |
| Poplar |
Total Blackout | |
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Golders Green, England
Latest outage, problems and issue reports in Golders Green and nearby locations:
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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R4T3D_R7
(@R4T3D_R7) reported
from
Poplar, England
@Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Swindles
(@Natty301288) reported
@bt_uk Can I have some assistance as to why I can't access BT sport's app but it should be included in my package got no help via customer service. Thanks
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MM178
(@MM17817) reported
@bt_uk my line has been down 2 weeks, im spending so much time on the phone to you, nothing gets sorted. You have sent me a mini hub, it doesn’t turn on and says I have have exceeded my data allowance! What is going on?
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Clare Atkins
(@Clare_J_Atkins) reported
@bt_uk your service to date for a new customer is appalling! Ordered full fibre in March with an installation date of mid May, we are now almost at the end of July and I still do not have full fibre! Another appointment today and yet again no engineer!
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Joe // 康乔
(@jkangqiao) reported
@bt_uk Thanks Steph! I notice some work has been done on this. :D However it seems the search method has been changed, now returning many more results than it did before, making the service almost unusable, and some cases returning an error (too many results to display). (1/2)
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Elizabeth Forde
(@ElixabethForde) reported
@bt_uk No Internet or landline telephone in the Chislehurst area. What is happening? Cannot rely on a mobile signal here to work as it is too weak, an internal connection is essential. The router is flashing magenta and there is no dial tone.
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it's Berisha 🇽🇰
(@BerishaShow) reported
So as it stands neither Serie A, Bundesliga or 2.Bundesliga will be shown in the UK with both @btsport and @PremierSportsTV choosing to let customers down ...this is very disappointing
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Malt Kiln Cottage
(@Maltkilncottage) reported
@bt_uk No call back as yet. 48 hours breached. Truly disappointing service from BT not valuing or respecting end service users. If this cannot be managed effectively then the custom will be taken else where. Please advise how this matter is further escalated.
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Nick Feather
(@nick_feather) reported
@bt_uk The appalling customer service from @bt_uk ensues. In fact, that statement’s a misnomer as it implies there has been some service and I qualify as a customer. After two aborted installations due to lack of equipment, not a single comms since Tue, including a scheduled callback.
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Natalie Swindles
(@Natty301288) reported
@bt_uk I have been on this sim plan nearly a year, I never received an email activation.. I have DM my details. Thanks
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Mohammed Mulla
(@mmulla299) reported
@bt_uk My internet has been down for 1 week now have had multiple engineer visits & nobody can fix my issue. I am working from home & every time I ring up BT they just send a new engineer. Nobody seems to be really bothered to get me up and running again. Please help.