BT (British Telecom) Outage in Ilford, Greater London, England

@bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.

@btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬

@bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt

@bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬

@Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors

@bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!

@bt_uk never have I been treated so badly by a company, especially after you've compromised my security! I don't need abusive phone calls on top of the worst customer service full of contradictory information each time and at least a 40 minute wait each time I call you. Rude

@btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers

@btbusinesscare Also I logged a complaint, on your website says Someone should contact me in 14 days. I am still waiting. It is sad for the amount if money I give you on a monthly basis, you are not meet half od expectations you set.

@bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!

@bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT

@bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩

@wobblyclark @btsport Game was shit too

@Portly_Burnsie @btsport For a big game it’s ******* poor.

@j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future

@btsportfootball @btsport this is awful

Terrible streaming quality via YouTube! @btsport should have made it freeview #UCLfinal

And on top of that subtitles which cannot remove blocking bottom of the pitch and whoever is typing it is clueless on names of players, new cheese = now chase ffs @btsport this is awful

@btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again

@BigBlueDave @bt_uk @btsport @btsportfootball @YouTube Similar speeds, similar problem. Switched router off/on and it's much improved. Albeit, dropping out periodically for a couple of seconds. Only a problem on Smart TV YouTube app. No streaming issues via PC.

@NorseSon @DailyMailUK Exactly. Sensationalising a headline which is total BS. Don’t say whether he even had a ticket for the game. All stupid if you ask me. @btsport showing it for free

Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

What a shit fight #FuryNorrad @btsport

I’ve just turned over from @BBCSport to @btsport from @jjenas8 to @RobbieSavage8 .. what can I do 😱😱#FACupFinal #stress any help would b appreciated

@SteveP37 @btsport Steve that’s why I cancelled them. @SkySportsPL are bad enough, but I need my football fix. Never liked @btsport

@GaryLineker tell @btsport @btsportfootball to fix their bloody app!! 🤬

Hey @bt_uk im not impressed with your live chat service and wheres the deal in paying you £12 for btsport when i can pay @Sky_Service the same to get it and probably get a better deal with them

Happy with that especially after a poor start .. in fact we should have won.. and bytheway @btsport not once did you show or did we see any Chelsea supporters there #disgrace #crap #commetators as well #cfc #ktbffh 💙💙

@GaryLineker @btsport @SpursOfficial @AFCAjax But BT Sport is awful!

Sums up @btsport awful pundits when Peter Walton thinks that hit his knee. 🙄 #MCITOT #specsavers

@TheRodCooper @SteveP37 @btsport Def one of the worst.. I’ve turned over to Juve.. 😂

@btsport what ******* idiot decided on Pogba being MOM. yet again sports channels being biased to top teams. Pogba was shit today apart from scoring 2 penalties. You media fuckwitts are a disgrace and hope you enjoy giving each over ****.

The biggest problem at United are the Glazers and their puppet Woodward. If they cared as much about the team as they did getting the crest on tractors and mattresses things would be a lot better at @ManUtd #PLtonight @btsport

@btsport your commentary team is ******* awful. McManaman treats it like a jolly in the pub, Keown is a complete moron and Fletcher should go back to radio shows with Savage. Awful.

Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball

I'm not a boxing expert but Rod Douglas jnr should never fight again #btsport #alberthall

@BTCare - really unhappy with the level of your service. Still waiting for the delivery of my WiFi extenders. This is the second order and still nothing. What’s the point of completing your surveys if nothing is done about it 😡😡😡

@astlecw @Weyrlingmaster @GL650_LynneG @shep1157 @btsportmotogp @btsport Really...never noticed that 😅😉

...but some of the editing work was poor. Not sure if it’s @btsport editing or a central hub but felt we missed several parts of the action as slow-mo replays of nothing incidents were shown while we could also hear the fans + commentators interested in something we couldn’t see

this is why i dont want potch at United . every season they are close to something they always bottle it under him and always go on a bad run at the wrong time of season. keep ole in charge. if ole gets us top 4 and maybe fa cup keep him @ManUtd @btsport

Bayern 0 is good all round ... BtSport commentary was awful

@RichHall80 @btsport @Inter We have the same problem.

@btsport I’ve watched the first half of the #MUFCPSG thinking there was a problem with the audio on your broadcast. An intermittent, high-pitched whine. Then I remembered @Mcmanaman_17 was co-commentating.

@BTCare Broadband is so poor ...Pay for infinity , and takes an infinity to download anything . Spent 45 minutes arranging for an engineer and 24 hours later you call my house phone , speak to my daughter , Tell her it’s fixed , cancel engineer #fail it’s not working properly !!!

I think this @btsport debate on mane is hilarious. All about whether mane scored and nothing about how easily he went down. He didn’t want to score! That’s why he went down....

if we recruit potch in the summer . wrong decison for me . without his key players . he isnt that great . last 3 games have been awful . keep #olegunnarsolskjaer @ManUtd #FACup @btsport @SkySportsNews

Help please @BTCare @bt_uk My son’s been locked out of his email. He’s called you twice - transferred & cut off each time. He’s live- chatted four times & been repeatedly disconnected. He’s very stressed as needs to access his emails urgently. Please help!

Broadcast is fine. I’m now watching on BTSport. Clearly a server issue.

@Alan_Alger_ @btsport My guess is its because it is the FA Cup but that's a pretty poor excuse in my view.

I thought my cold had made me go deaf, then I realised that my husband had turned the sound down on @btsport because #TonyAdams suit was too loud 😂 😂 😂

@BeardedBHAFC @f1broadcasting @SkyF1GP @btsport Sky hasn't decided shit mother nature did it's pissing down in Iowa they don't have an indycar race to show.

Really am shocked at the service from @bt_uk thought it was getting sorted out turns out I was just fobbed off yet again

@AsifChoudry @SkyHelpTeam @bt_uk @plusnethelp @VodafoneUK @TalkTalk I know it gets stick, but if you have Virgin in the area the wifi connection speed is phenomenal. 4 people in my house and no less than 9 phones/tablets/tvs/devices in use and no issues whatsoever. And I've always found their customer service brilliant.

@bt_uk Just hope its not at your end again, as may have to place a formal complaint as we are paying for a service clearly not as advertised.

@bt_uk I'll sort out the paperwork tomorrow. With price rises throughout the contract, if an engineer is required this seems to be the 4th time to call out in 20 months... We are barely getting 6 Mb/s tonight - and that lasts a second or two before dropping back down to the 100 kB/s

@bt_uk no service in SW178TA London #Tooting please fix!

Thanks to the worst WiFi in the UK @bt_uk haven’t been able to watch the boxing

Beyond frustrated with @bt_uk. Still no internet after being in our flat in London for over a month! **** all accountability from everyone at every point of the process - pls sort your shit out. #broadband #BTwoes

@BTCare internet is down and no one there to take a call 😡 what am I paying for

@Meadejonathan @killianbyrne @gtubridy @PremierSportsTV @VodafoneIreland @SkyUK @btsport @SkyHelpIreland @eirSport I'm a Sky customer for TV and took out a one year up front Eir sport package subscription last year. I've heard nothing from Eir about losing BT Sport. Until someone tells me what sub I need to watch Pro14 and HCup rugby I'm keeping my money in my pocket.