BT (British Telecom)

BT (British Telecom) Outage Report in Romford, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Romford come from postal codes RM7, RM6 and RM1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Romford, Greater London, England 02/12/2026 07:45

February 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Romford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hackney, Romford, Dartford, Newham, Gravesend, Poplar, City of London, Waltham Forest, Enfield Town, Ilford, Waltham Abbey, Basildon and Chingford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBromley E-mail
United KingdomLondon E-mail
United KingdomSouthwark Internet
United KingdomHackney Wi-fi
United KingdomRomford Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • A71KUR A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • chrissiemoux Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • longfella31 Mark Perry (@longfella31) reported from Romford, England

    @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

  • Team_M_T Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • seankerrigan Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • ShadaBhaiShahed S.A (@ShadaBhaiShahed) reported from Stratford, England

    @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bedlam_Gareth Gareth Ellis-Unwin (@Bedlam_Gareth) reported

    @bt_uk - Well done for a dazzling display of zero humanity or any respect at all for SME owners. Mis-sold one of your products at the height of the pandemic when you had a cheaper and more viable solution available in your own portfolio. Time for @Ofcom ....

  • dannnm ridethelightning (@dannnm) reported

    @btsport bring back Jake Humphries. The new presenter is awful.

  • Bedlam_Gareth Gareth Ellis-Unwin (@Bedlam_Gareth) reported

    @bt_uk Business customer. Sold a 15mbps leased line at the start of the pandemic, your 4G wireless solution would have been a far better and cheaper solution. No site survey carried out and salesperson refused to entertain a discussion on 4G wireless solution. Stuck in 5 year contract.

  • Jodie43514729 Jodie (@Jodie43514729) reported

    @bt_uk once again we've got more issues. Our connection keeps dropping out and all you do is send a new box. It's annoying. Sort it or we leave

  • Miss_Scots Anne (@Miss_Scots) reported

    @bt_uk Hi I have a tech coming to install a BT package on the 24th and I was supposed to receive the equipment before then but it hasn’t arrived can you help please.

  • Ross_Hemsworth ℝ𝕠𝕤𝕤ℍ𝕖𝕞𝕤𝕨𝕠𝕣𝕥𝕙 Official (@Ross_Hemsworth) reported

    Well @BTCare @bt_uk 'superfast broadband' - not at all impressed with the speeds again today at 52.90 download speed (screenshot taken!) I may bring down the speed of my monthly payments if this continues ;)

  • Jim_C_Wells Jim Wells (@Jim_C_Wells) reported

    @joncoupland @bt_uk 15 days without a basic utility!! If it was a water outage, they'd be handing out bottled water (happened here recently) and delivering it to those unable to collect. Why aren't they loaning basic emergency mobile phones to vulnerable customers?

  • MrTomLuke Tom Luke (@MrTomLuke) reported

    @bt_uk Been on there loads can't find a solution to BT Sport not playing properly live on any browser (been trying for years to find a solution). If you get rid of the Windows app I will have to cancel my subscription.

  • roger_boz Roger (@roger_boz) reported

    @joncoupland @bt_uk That's disgraceful, nobody should be without service for that long. Especially your vulnerable neighbour who should be a priority case to have service again.

  • MrTomLuke Tom Luke (@MrTomLuke) reported

    @ZRaceXXII @bt_uk This is ridiculous. It's all I use too and playback doesn't work on any browser. Will literally have to cancel my bt sport subscription.