BT (British Telecom)

BT (British Telecom) Outage Report in Romford, Greater London, England

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The latest reports from users having issues in Romford come from postal codes RM6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Romford, Greater London, England 12/31/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Romford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, City of London, Dagenham, Southwark, Loughton, Woodford Green, Ilford, Enfield Town, Bexleyheath, Waltham Forest, Basildon, Romford, Newham and Barking.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomCity of London E-mail
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Kym_inx Kym (Nonie) Mann (@Kym_inx) reported

    @bt_uk I've complained once about then cancelling my original order and they started a new order and closed the case. THEN they sent my new hub to my old address, so I complained AGAIN and they marked the complaint and closed the case again. It's supposed to come on today... it hasn't!

  • MrsBridgey Sarah Bridgewater (@MrsBridgey) reported

    Virgin media taking over our internet on Saturday because @bt_uk super fast fibre is anything but fast, after 2 years of snail slow speeds we have had enough. Wednesday night BT decide to cut the service early without warning. Cheers BT can’t wait to not be a customer anymore!

  • Adamflea Adam Fealey (@Adamflea) reported

    Wondering why i get so many lag issues on warzone and people in different place on their screen, my "up to 900 mbps" internet with @bt_uk is running at 2 mbps. Last phone call to them they said maybe my router isnt great....

  • NatTheHuntress Nat (@NatTheHuntress) reported

    @MoneyTelegraph @MartinSLewis @bt_uk BT are 7 weeks late installing our broadband connection. We have had 4 missed appointments, have tried escalating our complaints & even emailed the CEOs of Openreach and BT with no luck! Can anyone help us I’m desperate!?!

  • UKWrestlingTom Tom Fryer (@UKWrestlingTom) reported

    @btsport how do i cancel pls?

  • notMavisagain Brian Stephens (@notMavisagain) reported

    @bt_uk Yes thanks. Your service was very good. Though the 'always connected hub' thingy doesn't work immediately I noticed - it took around 15 minutes, which seems odd.

  • strawberrisc strawberrisc (@strawberrisc) reported

    @btbusinesscare But when the issue is way beyond anything an automated system can help you with there is no way of getting a real human to take any responsibility.

  • noww2229 Nicholas (@noww2229) reported

    @bt_uk's are so inconsiderate of existing customers. If we want to stick with them, we are forced to pay the £10 delivery fees for the new BT Hub 2.0 just so that they can support the speeds that the old hub couldn't. That's if u agree to higher prices. SHOCKING!!

  • steppenjiff Geoff Hickman (@steppenjiff) reported

    @OSSA350 @btsport Wtf does his pay have to do with anything?

  • strawberrisc strawberrisc (@strawberrisc) reported

    @btbusinesscare But when the issue is far deeper than just a weak connection there is no care at all.