BT (British Telecom) outages and service status in Romford, England

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romford, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Bexley, Romford, Newham, Dagenham, Sidcup, Blackheath, Tilbury, Ilford, Woodford Green, Waltham Forest, Barking, Poplar, Epping Forest District, and Chigwell.

City	Problem Type	Report Time
Hackney	E-mail	3 hours ago
Hackney	Internet	12 hours ago
Hackney	Internet	19 hours ago
Bexley	Internet	19 hours ago
Romford	Internet	2 days ago
Newham	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

• 
  Amy Pearson (@amypearson2406) reported 5 minutes ago from Gravesend, England

  @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

• 
  S.A (@ShadaBhaiShahed) reported 7 minutes ago from Stratford, England

  @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

• 
  ken (@uk12345) reported 8 minutes ago from Romford, England

  @bt_uk So it's not my problem your problem at your problem at your end .

• 
  julie atkin (@atkin_julie) reported 16 minutes ago from Hackney, England

  @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

• 
  Vaughn Highfield (@Starfox118) reported 24 minutes ago from Tottenham, England

  Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

• 
  Daniel Drury (@DannyDrury) reported 25 minutes ago from Billericay, England

  @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

• 
  Ann Cardus (@a4ann) reported 31 minutes ago from Brentwood, England

  @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

• 
  Tom Grundy (@ThomasGrundy3) reported 34 minutes ago from Walthamstow, England

  @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

• 
  George Mann (@sgfmann) reported 37 minutes ago from Ilford, England

  @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

• 
  Dhammadinna (@Dhammadinna) reported 38 minutes ago from Poplar, England

  @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

• 
  MadameCholet (@PurpleDon1973) reported 42 minutes ago from Chigwell, England

  Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

• 
  essexgingerbread (@CharlotteHuzzey) reported 45 minutes ago from Basildon, England

  @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

• 
  Aaron Kleman (@kleman14) reported 45 minutes ago from Gravesend, England

  @btsport why is the sound not working on the espn channel?!

• 
  daniel munn (@dpmunn19) reported 47 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  farah says (@Farah_Lou) reported 47 minutes ago from Loughton, England

  @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

• 
  Matt Di'angelo (@matt_diangelo) reported 51 minutes ago from Enfield Lock, England

  I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

• 
  Ian Maxwell (@IanMaxy94) reported 52 minutes ago from Billericay, England

  @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

• 
  グラハム・スミス® (@BancoDePapa) reported 52 minutes ago from Tottenham, England

  @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

• 
  Jess Brittain-George (@jbrittaingeorge) reported 56 minutes ago from Hackney, England

  Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

• 
  Richard (@sirblackers) reported 58 minutes ago from Walthamstow, England

  @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mrchrisjohn (@mrchrisjohn) reported 6 minutes ago

  @bt_uk There is an issue with 2FA Your support team are having to turn off the 2FA security and will take 72 hours to resolve

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 11 minutes ago

  @bt_uk She has tried that. She has been pulled from Pillar to post. It’s really not on the way she’s been dealt with and my heart goes out to her cause I’m at work and there’s nothing I can do except hear her sobbing down the phone.. getting her to ring the team directly is a waste

• 
  Ian Robson (@GFX2001) reported 15 minutes ago

  @bt_uk What is the point of having different methods to Contact BT if the ONLY method that can resolve a problem is a Telephone Number you must call!

• 
  Kati (@Nunney2584) reported 16 minutes ago

  @bt_uk Hi, my internet has been down all day and it's driving me crazy. I've unplugged and restarted the router and it still has a yellow light flashing and a red 'off' light on. I don't watch terrestrial TV, I use a fire stick for everything and I'm running out of mobile data.

• 
  SG (@ScouseSG) reported 16 minutes ago

  @Nunney2584 @bt_uk The absolute epitome of “that’s not my job and I can’t be arsed to actually help” response from BT there.

• 
  Changeling64 (@64outsider) reported 16 minutes ago

  @bt_uk Behind Brilliant things? How? When they upgrade system which results in vulnerable, elderly left at risk with a worse service than they had before! Seems #BT is profiting- w no free customer help number- hours spent trying to get someone to sort a problem that they caused.

• 
  lee davenport (@leedvnprt) reported 17 minutes ago

  @bt_uk I can't phone any bt number because the automated service doesn't put me through to an actual person, it just says that my service has been restricted and I need to pay. I will not be paying because it was supposed to have been. Cancelled on the 8th of June!

• 
  noone@nowhere (@nooneatnowhere) reported 24 minutes ago

  @bt_uk correct number ported back. It worked for a month and then stopped receiving calls from Vodafone, 3, Lebara and others. Now nobody is able to sort it and they refuse to let us speak to a manager. Can you help??

• 
  𝕋𝕙𝕖 𝕍𝕖𝕘𝕒𝕟 𝕋𝕚𝕞 🍀🌱 (@thevegantim) reported 26 minutes ago

  @bt_uk fobbed off by three people in the last hour, possibly the worst customer service I've ever experienced in my life - which matches up with the broadband install service, which has been diabolically poor. How many hoops do I need to jump through to get an answer??

• 
  Lesley Talbot (@LesleyT88) reported 29 minutes ago

  @bt_uk your customer service is terrible! This issue still hasn’t been resolved! Told this morning that your executive customer care team would contact my mum to discuss the issue as a priority and she still hasn’t had a call! Paying customers are clearly not a priority to you