BT (British Telecom) outages and service status in Romford, England

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romford, England

The most recent BT (British Telecom) outage reports came from the following cities: Poplar, Hackney, Woodford Green, Ilford, Gravesend, Newham, Barking, Romford, Chigwell, Billericay, Waltham Forest, South Ockendon, and Dagenham.

City	Problem Type	Report Time
Poplar	Total Blackout	4 hours ago
Hackney	Wi-fi	2 days ago
Hackney	Internet	2 days ago
Hackney	Internet	2 days ago
Woodford Green	Internet	3 days ago
Ilford	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

• 
  Amy Pearson (@amypearson2406) reported 4 minutes ago from Gravesend, England

  @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

• 
  Daniel Hirschmann (@danielhirschman) reported 5 minutes ago from Hackney, England

  Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

• 
  Toby (@7Ten) reported 6 minutes ago from Ilford, England

  @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

• 
  Graham Allen (@original_addick) reported 8 minutes ago from South Darenth, England

  Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

• 
  novice (@jjjecannon) reported 12 minutes ago from Hackney, England

  @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

• 
  Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported 13 minutes ago from Romford, England

  Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

• 
  Helen Parton (@TotalOfficeBook) reported 16 minutes ago from Tottenham, England

  @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

• 
  Daniel Drury (@DannyDrury) reported 19 minutes ago from Billericay, England

  @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

• 
  Shelly (@Michell32388272) reported 24 minutes ago from Tottenham, England

  @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

• 
  Richard Burgess (@Cover4Caravans) reported 32 minutes ago from Billericay, England

  Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

• 
  Helen Parton (@TotalOfficeBook) reported 33 minutes ago from Tottenham, England

  @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

• 
  jim lee (@jimbo888) reported 38 minutes ago from East Ham, England

  @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

• 
  TF (@thegaffaa) reported 42 minutes ago from Ilford, England

  @ajetshehu24 @btsport Hes a awful co commentator

• 
  jim lee (@jimbo888) reported 43 minutes ago from East Ham, England

  @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

• 
  Tom Grundy (@ThomasGrundy3) reported 43 minutes ago from Walthamstow, England

  @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

• 
  Theo Theodorou 💙 (@theotheodorou) reported 43 minutes ago from Enfield Lock, England

  @btsport the sound on channel 423 is broken. Please fix before kick off!!

• 
  Gary dorrington (@Garyonline1) reported 45 minutes ago from Chipping Ongar, England

  @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

• 
  James Martin Charlton (@jmc_fire) reported 47 minutes ago from Stratford, England

  .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

• 
  Glo Thienel (@Glo_Thienel) reported 59 minutes ago from Gravesend, England

  Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

• 
  Sean Kerrigan (@seankerrigan) reported 59 minutes ago from Ilford, England

  @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shelley Squire (@badshelley) reported 1 minute ago

  @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

• 
  Vicky Fraser (@bt_vicky) reported 6 minutes ago

  @bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty

• 
  thisissaffers (@ThisisSaffers) reported 8 minutes ago

  @bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?

• 
  Markie_mark (@markie_sumark) reported 12 minutes ago

  Day 8, Landline Still doesn’t work and now not even any contact from @btbusinesscare Terrible for our business.

• 
  M.C. (@MCarvill180) reported 17 minutes ago

  @bt_uk absolutely ridiculous service. My extender wouldn't connect, customer service replaced it with another identical extender, wouldn't connect, customer service then said they were completely wrong extenders and they would send proper extender, guess what ..

• 
  Kyron Hodgetts (@poutingpou) reported 19 minutes ago

  @bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody. Come on #BT get cracking

• 
  Robbie Swanson (@Robswanney) reported 20 minutes ago

  @btbusinesscare I need someone to get in touch please. Really not happy with the customer service we have received. Our broadband has been off now for over 2 weeks. You have closed the fault off as complete, when nobody attended despite you promising to come to the premises.

• 
  Tom Tolkien (@tomtolkien) reported 20 minutes ago

  @bt_uk Why don’t you just fix your website?

• 
  Seán (@mylastsatoshi) reported 21 minutes ago

  @bt_uk Hello. ​A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. ​Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. ​I trust you will retain call recordings from June 7th, 2026, I know I will. ​Good evening to you and yours.

• 
  Berni (@BikerBerni) reported 21 minutes ago

  @bt_uk Yet again BT email not working.