BT (British Telecom)

BT (British Telecom) Outage Report in Romford, Greater London, England

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The latest reports from users having issues in Romford come from postal codes RM7 and RM6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Romford, Greater London, England 12/10/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Romford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hackney, City of London, Newham, Brentwood, Bromley, Poplar, Enfield Town, Woodford Green, Romford, Buckhurst Hill, Waltham Forest, Ilford and Tower Hamlets.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • danielhirschman Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Chigwell, England

    Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

  • EdwynUK Louise Brooker (@EdwynUK) reported from Walthamstow, England

    @bt_uk is broadband down in Leyton E10? No service and router not responsive

  • DanfromtheSouth Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • Starfox118 Vaughn Highfield (@Starfox118) reported from Tottenham, England

    Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tombsar Arthur Tombs (@tombsar) reported

    @bt_uk Why do you make it impossible to opt-out of BT Wi-Fi? I've tried multiple times over the last two years, and you keep making it harder to find the opt-out button that doesn't work anyway. Just why??

  • nutmegnige Nigel (@nutmegnige) reported

    @btbusinesscare How stupid of me to trust what @btbusinesscare say! So, an engineer turned up today to ‘not complete’ the work. How do I escalate beyond the escalation team. The ongoing joke of a service is now on me

  • danmaunick Daniel Maunick (@danmaunick) reported

    @bt_uk Hi @bt_uk can yoh let me know if there is a broadband area fault in Carluke ML8, can only do a service check with a landline number which we don’t have!

  • kit_hawkins Kit Hawkins (@kit_hawkins) reported

    @Cre8iveCalne @bt_uk BT Sport app normally goes up and down in quality depending on my connection. What device are you trying to watch on?

  • SingleWithKids Chrissie (SWK) (@SingleWithKids) reported

    @bt_uk our challenge this year has been to get connected. First you insisted there was no broadband on our road, we had to get the BT engineer working on next door to confirm there was. Lots of calls & missed appointments later & we're still waiting...& waiting. Can you help?

  • Hannn_Xx Hannah Thompson✨ (@Hannn_Xx) reported

    @bt_uk are shocking. Leaving an 80 year old vulnerable man with no phone line and will not speak to him to sort it due to him not knowing his account password??? So when he falls like he did last month he will now be unable to call for help and i will then be taking it further.

  • LouiseAnkersLD Louise (@LouiseAnkersLD) reported

    .@MoneyTelegraph @bt_uk Currently at 8 days without broadband after ordering from BT. There have been several issues & appointments made by the complaints team but nobody calls or comes round, or appears at the junction box. Please can someone explain what's going on?

  • ChrisHa92822089 Chris Hall (@ChrisHa92822089) reported

    @R055JM @bt_uk Just had this from Parcelforce. "Hi Chris, our tracking indicates there were two parcels due to us under the consignment number ZM64***** 002 was delivered yesterday 14/12/20 however, 001 has not been received into our network from the sender so you will need to contact BT"

  • LouiseAnkersLD Louise (@LouiseAnkersLD) reported

    @Guest909 @MoneyTelegraph @bt_uk It's a Openreach "systems issue" - not sure I accept this from Openreach given I was told a new route had to be made before. I reckon I was in someone's KPI "red column" at BT Openreach so suddenly the install got moved back a week and now it's a "systems issue" hmm.

  • ikz_1 Ikram M (@ikz_1) reported

    @muskysman @bt_uk @parcelforce I've called parcelforce. They said they had it down for collection on the 14th but nothing showing on their system to say it's been collected. Depending on the time it was collected would affect when you would receive it. BT can you confirm when parcelforce collected the ps5s?