BT (British Telecom)

BT (British Telecom) Outage Report in Romford, Greater London, England

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The latest reports from users having issues in Romford come from postal codes RM7 and RM6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Romford, Greater London, England 12/11/2025 06:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Romford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hackney, City of London, Newham, Brentwood, Bromley, Poplar, Enfield Town, Woodford Green, Romford, Buckhurst Hill, Waltham Forest, Ilford and Tower Hamlets.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pinksalvias mary💙 (@pinksalvias) reported

    @bt_uk Hi bt. Internet really intermittent over Christmas and non-existent today. Any ideas when issue will be fixed? TW2 7SF

  • Sillytees Mike Bealing (@Sillytees) reported

    @bt_uk No, I haven't done that. 1st Ive heard of it. I've had several chats with the ironically named 'customer service' team and no-one's mentioned that. She has had two engineers in. First one set up the hub and told her she'd have to 'put it in herself' (she's 92).

  • crescyisaac Crescy Isaac (@crescyisaac) reported

    @bt_uk So I don’t get full service but have to pay you for it.

  • scarfey1882 Scarfey1882 (@scarfey1882) reported

    @bt_uk (BT) have got the worst customer service in the world…bar none (and it’s a very low bar…)! An hour wasted on “chat” with some foreign call centre where they have zero knowledge of UK tv / broadband set up. Waste of space. Hang your head in shame @bt_uk 😡

  • scarfey1882 Scarfey1882 (@scarfey1882) reported

    @bt_uk How about employing people who can speak English, work in the UK & understand UK tv/ broadband? Your customer service (chat) is a joke

  • AnneHun77838836 Anne Hunter (@AnneHun77838836) reported

    @irwinmitchell hello I wondered if you'd be able to help @bt_uk trying to charge me £860+ cancellation charge for broadband which has been faulty since install and not advertised speeds.also missold a tv package by salesman after my husbands death.

  • scarfey1882 Scarfey1882 (@scarfey1882) reported

    @bt_uk Your chat service is a waste of time - I spent an hour explaining again and again that we have a digital aerial as well as the BT box & that the aerial doesn’t have a subscription or provider…it’s just an aerial with a tv liscence like all others in the UK!

  • SianJam69927160 Sian James (@SianJam69927160) reported

    @bt_uk 12 days now with no broadband, phone or mobile signal, still being fobbed off, miserable Xmas with not being able to contact anyone and kids not being able to talk to their friends and lost so many days work as i can’t work from home, happy wednesday 😫

  • kingkingy2 Dan King (@kingkingy2) reported

    @bt_uk I don’t know why you charge £7 for a late payment and £12 for limited services because of the late payment, when all you do is cut the service totally! What exactly is that £19 paying for? Sweet FA that’s what! Crooks!

  • WideGiggles Giggles (@WideGiggles) reported

    @YouViewSupport @bt_uk There is always a delay from pressing a button to something happening. I’ve tried replacement remotes, replacement boxes, cleaning and stuff. It’s been like it for years but more noticeable when visitors point out how slow it is compared to others. 🙏