BT (British Telecom) Outage Report in Romford, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Romford come from postal codes RM6 and RM7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Romford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Romford, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Newham, Hackney, Southwark, City of London, Enfield Town, Woodford Green, Waltham Forest, Ilford, Poplar, Romford, Tower Hamlets, Waltham Abbey, Catford and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Newham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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Vaughn Highfield
(@Starfox118) reported
from
Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Nolan
(@AjFOH) reported
@btbusinesscare Hello @BTBusinesscare still awaiting a reply re No telephone service @parkersarms . Links you send fir Assistance don’t work .
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Lindsey Buxton
(@lbuxton) reported
@bt_uk poor customer service yet again 22 days to try sort a home move without any service only to be told after hrs on hold no BB available in area
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Gin Soaked Boy
(@GinSoakedBoy) reported
@langcliffelady @SkyHelpTeam @bt_uk We can’t contact the sky team as after the recorded message we are cut off, as they know there’s an issue in the area, but the recorded message suggests we follow the sky help team on Twitter… please tell us when service will resume.
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#Shenah
(@shenah711) reported
Absolutely SHOCKING service from @BT_uk!!!! Beyond frustrated and angry that I am being charged £144 for cancelling a service I DIDN’T EVEN CANCEL!!!! What the actual f*ck!?!!!! 🤬🤬🤬🤬 going round in circles on the phone, no one wants to help, I am losing my mind!!!!!! 🤯🤯🤯
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Tom Pretty
(@TommyP94) reported
@bt_uk Hi my hub box at home is just flashing purple for the last 30 minutes. Have tried turning it off then back on and hasn’t fixed the problem. We have checked the cables are well and are all plugged in correctly. Help. Thanks
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Boi
(@Boi91543287) reported
@bt_uk Is service down in North London? My Internet hasn't been working all day
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#Shenah
(@shenah711) reported
2+hours, 1 migraine, 2 missed children’s bedtimes, 4 inedible dinners and no further forward!!! Absolutely disgusted with you @bt_uk @BTGroup - horrendous customer service!!! Shame on you!!
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Man on the wall
(@ZakCheeky) reported
@bt_uk my internet is down again what is going on ???
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Alice Brightly
(@BrightlyAlice) reported
@bt_uk I have the BT baby monitor and all of a sudden the controls will only turn it right, even with the left hand button. Any ideas on a fix? I’ve only had it for 7 months.
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john@clydegrove.com
(@johnclydegrove1) reported
@bt_uk Please, please, please can you help me. For over 25 years I have been with BT for phone lines and then subsequently for broadband. I should have 7 lines and broadband. BT without warning disconnected my phone lines on Thursday 15th July and they are still not working.