BT (British Telecom)

BT (British Telecom) Outage Report in Romford, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Romford come from postal codes RM7 and RM6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Romford, Greater London, England 01/20/2026 14:15

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Romford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, City of London, Bexleyheath, Poplar, Southwark, Enfield Town, Basildon, Romford, Tower Hamlets, Bromley, Waltham Forest, Dagenham, Ilford and Upminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomCity of London Phone
United KingdomLondon Wi-fi
United KingdomCity of London Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DamoTweetsStuff Damo (@DamoTweetsStuff) reported

    @bt_uk Are you able to provide an update for me? Engineer came out but went again. Just looking for a time he will be back today but the number I got sent in a text by BT doesnt work

  • WhatsupNikki Nikki (@WhatsupNikki) reported

    @bt_uk about to swap from @virginmedia to BT Broadband. Been let down daily by Virgin and am hoping for much much better service - all round - from BT.

  • master_debonair Master Debonair (@master_debonair) reported from Boldon Colliery, England

    @btbusinesscare guess what? Promised a phone call 1 hour after I spoke to your team on the phone at 10am and they haven’t rang back. You are exceeding my expectations of being the worst service provider in the UK right now 👏

  • type1trouble Alia 💁🏽‍♀️ (@type1trouble) reported

    @bt_uk Is there a known outage in London? We are having trouble connecting to the Wifi and it seems as though others are too. However, your website says no faults. Please confirm.

  • baz82921815 baz (@baz82921815) reported

    @bt_uk hi bt we are on bt one. Our broadband as got slow means we are at home- home schooling with devices running to do school work. Is there anyway we could get more speed? Thanks

  • Wozzza Warren O'Donoghue (@Wozzza) reported

    @bt_uk Broadband internet connection is painfully slow again today in WA6!! #slowbroadband #slowinternet #btslow

  • ppbrannon Paul Brannon (@ppbrannon) reported

    Bad start to Tuesday as our @bt_uk fibre is dead as a duck and they can't get an engineer out to us until tomorrow... so that's going to be a bit of a challenge given I have three (shaky...) bars of EE from which to tether.

  • MarceyBardot MarceyBardot (@MarceyBardot) reported

    @bt_uk Been waiting since 14 Dec for delivery of Wi-fi 600 kit. Have made 3 very long phone calls to chase, including one yesterday where I was on for over 2 hours! Left my number with Manager in Sales who promised someone would call me back. So far, nothing. Help. Please.

  • cmmullan4 Mullso (@cmmullan4) reported

    @1661peter @bt_uk Totally agree. &don’t try ringing BT either. they don’t want to know. Spent hours on phone trying to sort out all the issues of supposed upgraded broadband ... leads everywhere(health hazard)/ tv apps wouldn’t work (needed 2 sets of special adapters). It’s a mess. Don’t do it!

  • ppbrannon Paul Brannon (@ppbrannon) reported

    @tarajaneoreilly @bt_uk that's such a good suggestion and hadn't crossed my mind actually, but I can't see any unfortunately. I would hazard a guess that my neighbours may be experiencing the same problem... 😭