BT (British Telecom) Outage Report in Romford, Greater London, England
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The latest reports from users having issues in Romford come from postal codes RM6 and RM5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Romford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Romford, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Waltham Forest, City of London, Hackney, Southwark, Poplar, Dagenham, Newham, Ilford, Woodford Green, Romford, Leyton, Broxbourne, Chigwell and Loughton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Waltham Forest |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Toby
(@7Ten) reported
from
Ilford, England
@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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ken
(@uk12345) reported
from
Romford, England
@bt_uk So it's not my problem your problem at your problem at your end .
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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Marc Karbaron
(@Karbs1961) reported
from
Basildon, England
@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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La Coltelli ⭐️
(@LaMC1987) reported
from
Basildon, England
@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
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ken
(@uk12345) reported
from
Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Philjel
(@philjel1) reported
from
Basildon, England
@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Iain Keating
(@iain7777) reported
@bt_uk @OpenreachHelp @WeAreOpenreach literally the worst example of customer service anywhere. Every deadline missed, zero updates provided, broken promises, departments refusing to talk to each other, endless delays with no explanation - utter shambles
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GiveMe_Moar_Hope
(@Goth__Mom) reported
Dear @bt_uk you are a phone company and you can literally have as many phone lines as you want so why is it taking 30 minutes to get through to you? Using #chynavirus as an excuse for shitty customer service is not acceptable.
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SoullaStylianou
(@SoullaStylianou) reported
@NicholasNeedham @BTCare @bt_uk I thought I was with Halo? Says fibre but clearly I’m down. Hmmm
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Gh4ni
(@KenyanGhani) reported
@bt_uk furious with your piss poor engineer waited 7 weeks for internet the appointment was at 1pm he comes 2 hours before while I am at work makes me drive all the way home. When he sees me in the rear view mirror he drives of WTF
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Mike Skelton
(@MikeSke70905895) reported
@bt_uk hi im trying to cancel my broadband and phone and the number 0800 783 1401 I have tried has kept me on hold for 15mins???? Can I not cancel online? If so can you point me in the right direction please
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Ashley Abbott
(@AbbottAshley) reported
@theidentgallery @bt_uk I also have the same problem with just this channel
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Gh4ni
(@KenyanGhani) reported
@BenSewell1 @bt_uk @bt_uk furious with your piss poor engineer waited 7 weeks for internet the appointment was at 1pm he comes 2 hours before while I am at work makes me drive all the way home. When he sees me in the rear view mirror he drives of WTF
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Sadie
(@sadietrent_92) reported
@bt_uk so you want to help! but you use a company called TSG for ariels who think its ok to disrespect customers, ll them liars, disrespect other members of their households, the list is endless. The wouldnt let me make a complaint and neither would you
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Abbi Barker
(@AbbiPearce92) reported
@bt_uk No, we would phone to say it wasn't working. BT would talk us through it for them to say see if that works and it would be left at that. The upstairs box we had never worked for the 11 months we had it.
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Caw04
(@caw04) reported
I have not ran a Broadbandspeedtest in forever but Damn @bt_uk 10mb from 76mb is taking the ******* piss, why do we bother with this rip off company. Its a ******* joke. I'm always complaining and then they fix it for one day then shabam it's ****** again