BT (British Telecom)

BT (British Telecom) Outage Report in Romford, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Romford come from postal codes RM6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Romford, Greater London, England 12/30/2025 03:55

December 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Romford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Loughton, Hackney, Woodford Green, Southwark, Ilford, City of London, Enfield Town, Bexleyheath, Waltham Forest, Basildon, Romford, Newham, Barking and Brentwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLoughton Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomWoodford Green E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • KerenOrient Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England

    @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • Michell32388272 Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Murlow1961 Murlo (@Murlow1961) reported

    @Omodon @bt_uk @WhichUK We use EE but at first it was slow. Turned out we had an incorrect (old style) junction box. Now get 36/40 mbps.

  • SparksNeon2020 Neonsparks2020 (@SparksNeon2020) reported

    @bt_uk Don't worry I will be letting everyone know how it goes. I'm sick of paying for a substandard service. I paid for halo because it's suppose to be the best but I have had more trouble with BT than I have with any other telecoms provider....

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @barrythebaggie @bt_uk If they are a bt customer they can call a d have an "nga" raised to have the query directly raised with openreach

  • plsimps Paula Simps 💙 🥀🦇🇵🇸 (@plsimps) reported

    @bt_uk My name is Paula and I get angry every time i see that patronising advert! I used to have BT and it was really expensive. I moved to Talk Talk at a third of the price and have been working at home since last March with no broadband issues.

  • barrythebaggie Barry Stocker (@barrythebaggie) reported

    @bt_uk That’s a bit bizarre as it comes from the same pole. I will convey the bad news. We get 160 Mbps they get 2Mbps!

  • HelenMaryPike One of the #greatunwashed (@HelenMaryPike) reported

    To remind me of my place, @BTCare fail to provide the services for which I pay them.

  • paulvaughanpro Paul Vaughan (@paulvaughanpro) reported

    Unbelievably poor service from @btbusinesscare . Had a phone line fault @ardglassproshop which was to be fixed last Thursday. Engineer eventually arrives Saturday and leaves after an hour with phone line still not fixed and breaks the internet and WiFi while he was at it. #AWFUL

  • OneTakeJack JACK (@OneTakeJack) reported

    @bt_uk The line is breaking down because it's made up of aluminium and copper and it's been exposed to the elements for 60 years. You refuse to replace it until 2025 minimum. That's my problem. The whole village is pissed.

  • Gumbrell01 Wayne gumbrell (@Gumbrell01) reported

    @btsport Shame you can’t get a commentator that actually knows his ****, Man U - brighton - oh the back four not scored, dunk 4 ! And on abs on it went - laughable clowns 🤡 do you need a hand with a few stats muppets

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @MRTTheDuck @bt_uk So why are you willingly paying for a service you know you can't use?