BT (British Telecom) Outage in Romford, Greater London, England

@bt_uk me bt WiFi has been down for the last six hours!

So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

@bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.

@bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!

@bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT

@Portly_Burnsie @btsport For a big game it’s ******* poor.

@j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future

@btsportfootball @btsport this is awful

And on top of that subtitles which cannot remove blocking bottom of the pitch and whoever is typing it is clueless on names of players, new cheese = now chase ffs @btsport this is awful

@btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again

@BigBlueDave @bt_uk @btsport @btsportfootball @YouTube Similar speeds, similar problem. Switched router off/on and it's much improved. Albeit, dropping out periodically for a couple of seconds. Only a problem on Smart TV YouTube app. No streaming issues via PC.

@NorseSon @DailyMailUK Exactly. Sensationalising a headline which is total BS. Don’t say whether he even had a ticket for the game. All stupid if you ask me. @btsport showing it for free

Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

What a shit fight #FuryNorrad @btsport

I’ve just turned over from @BBCSport to @btsport from @jjenas8 to @RobbieSavage8 .. what can I do 😱😱#FACupFinal #stress any help would b appreciated

@GaryLineker tell @btsport @btsportfootball to fix their bloody app!! 🤬

Hey @bt_uk im not impressed with your live chat service and wheres the deal in paying you £12 for btsport when i can pay @Sky_Service the same to get it and probably get a better deal with them

Happy with that especially after a poor start .. in fact we should have won.. and bytheway @btsport not once did you show or did we see any Chelsea supporters there #disgrace #crap #commetators as well #cfc #ktbffh 💙💙

@GaryLineker @btsport @SpursOfficial @AFCAjax But BT Sport is awful!

Sums up @btsport awful pundits when Peter Walton thinks that hit his knee. 🙄 #MCITOT #specsavers

@TheRodCooper @SteveP37 @btsport Def one of the worst.. I’ve turned over to Juve.. 😂

@btsport what ******* idiot decided on Pogba being MOM. yet again sports channels being biased to top teams. Pogba was shit today apart from scoring 2 penalties. You media fuckwitts are a disgrace and hope you enjoy giving each over ****.

The biggest problem at United are the Glazers and their puppet Woodward. If they cared as much about the team as they did getting the crest on tractors and mattresses things would be a lot better at @ManUtd #PLtonight @btsport

@btsport your commentary team is ******* awful. McManaman treats it like a jolly in the pub, Keown is a complete moron and Fletcher should go back to radio shows with Savage. Awful.

Peter Walton as lamentable as a pundit as he was as a referee. Awful. @btsport @btsportfootball

I'm not a boxing expert but Rod Douglas jnr should never fight again #btsport #alberthall

@BTCare - really unhappy with the level of your service. Still waiting for the delivery of my WiFi extenders. This is the second order and still nothing. What’s the point of completing your surveys if nothing is done about it 😡😡😡

@astlecw @Weyrlingmaster @GL650_LynneG @shep1157 @btsportmotogp @btsport Really...never noticed that 😅😉

...but some of the editing work was poor. Not sure if it’s @btsport editing or a central hub but felt we missed several parts of the action as slow-mo replays of nothing incidents were shown while we could also hear the fans + commentators interested in something we couldn’t see

this is why i dont want potch at United . every season they are close to something they always bottle it under him and always go on a bad run at the wrong time of season. keep ole in charge. if ole gets us top 4 and maybe fa cup keep him @ManUtd @btsport

Bayern 0 is good all round ... BtSport commentary was awful

@RichHall80 @btsport @Inter We have the same problem.

@btsport I’ve watched the first half of the #MUFCPSG thinking there was a problem with the audio on your broadcast. An intermittent, high-pitched whine. Then I remembered @Mcmanaman_17 was co-commentating.

@BTCare Broadband is so poor ...Pay for infinity , and takes an infinity to download anything . Spent 45 minutes arranging for an engineer and 24 hours later you call my house phone , speak to my daughter , Tell her it’s fixed , cancel engineer #fail it’s not working properly !!!

if we recruit potch in the summer . wrong decison for me . without his key players . he isnt that great . last 3 games have been awful . keep #olegunnarsolskjaer @ManUtd #FACup @btsport @SkySportsNews

Help please @BTCare @bt_uk My son’s been locked out of his email. He’s called you twice - transferred & cut off each time. He’s live- chatted four times & been repeatedly disconnected. He’s very stressed as needs to access his emails urgently. Please help!

Broadcast is fine. I’m now watching on BTSport. Clearly a server issue.

@Alan_Alger_ @btsport My guess is its because it is the FA Cup but that's a pretty poor excuse in my view.

I thought my cold had made me go deaf, then I realised that my husband had turned the sound down on @btsport because #TonyAdams suit was too loud 😂 😂 😂

Damn never knew the game was live on BTsport! Kmt. These times I'm looking for illegal streams when I could had just watched the game comfortably off my phone. Ffs

opening 12 mins very poor . we haven't got going .. come on @ManUtd we need to be faster .. @btsport #FACup

@SkySports @btsport stop giving teams shit kick off times you greedy wankers. One day you'll lose everything because of your greed

@BTCare i left BT last August & use a different provider. Why have you rung today to “disconnect” my service....I’ve not used it since I left you & paid my final bill.

@btsport hi, how can I cancel my subscription

what a first game for #OleGunnarSolksjaer @ManUtd 😊😊 never would of happend under jose . 5 goals attacking football players were trying things players were happy ..keep it going lads @btsport

@btsport @bt_uk absolutely appalling customer service from BT !!!!!

Sorry but criticism when due why is it that every time I want to watch @btsport when I am away from home there is always some sort of issue! Always some sort of fault code I need to remember and always an issue. It is just not good ebough @bt_uk

Useless BoxOffice service. I want my money back. Doesn’t work on any of three devices. Now listening on the radio. Thank god for BBC 5 Live #BTsport

@btsport your customer service is disgusting.

I am going to flip why has my internet been so slow the past couple of days !!!!!! @bt_uk

@SkySports @btsport .. why ******** do I wanna watch best premier league goals from 1993 or Man U v Galatasaray from 93/94.. when there’s live football on... Sort this shit out #whatamipayingfor #fuckintrashTV I want a refund

@bt_uk Thank you!! Due to my rural location, we’ve only ever had 1mb Broadband and poor wifi connection due to shape of house! Today the Hub 2 arrived with a Disc....OMG we have internet in every room, no drop outs either. #GameChanger

@BTCare appalled at the level of customer service. Suspended email acct and need urgent access since this morning. This needs fixed

@bt_uk Hi BT - account number MR71678453. called on Tuesday great service by Helen. Renewed our package. She was absolutely brilliant, there was no guilt tripping and I didn't feel pressured at all. If you have any bonus/gift voucher scheme it'd be great if you gave her something.

@VikingDanTV @bt_uk @virginmedia Still, 3 damn weeks, they are gonna drag 😂

@bt_uk No local service issues detected, I listed a fault nearly a week and a half ago and still no improvements or updates

@BTCare how come my 80 year old mother can't be protected from scan callers by BT protect; your Indian help desk were less than helpful and I get the impression you're happy to provide a basic service but not happy to help the elderly. #BTisAgeist #btcare #blockscammers

@suziperry @btsportmotogp @SilverstoneUK @btsport Normal service is resumed for 2019 GP 😊

Well looks like my broadband swap over is going well 🙄 Meant to start 8th August with @Plusnet then told 23rd August. Come home today to find my current provider @bt_uk has obviously disconnected me as I can't connect and it's asking me to reset as if I'm a new customer 😠