BT (British Telecom) outages and service status in Romford, England
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Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Romford, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 23, 10:33 AM GMT+1.
- Internet (72%)
- Wi-fi (13%)
- Total Blackout (9%)
- E-mail (6%)
The latest reports from users having issues in Romford come from postal codes RM6 and RM2 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Romford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Romford, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Waltham Forest, Newham, Romford, Ilford, Woodford Green, Barking, Dagenham, Sidcup, Poplar, Epping Forest District, Chigwell, Brentwood, Gravesend, and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Wi-fi | 3 hours ago |
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Hackney
|
Internet | 4 hours ago |
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Hackney
|
Internet | 2 days ago |
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Hackney
|
Internet | 2 days ago |
|
Waltham Forest
|
3 days ago | |
|
Hackney
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
6 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England@ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.
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Vaughn Highfield (@Starfox118) reported from Tottenham, EnglandHonestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England@bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?
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Daniel Hirschmann (@danielhirschman) reported from Hackney, EnglandWow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!
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Lynn MT (@Team_M_T) reported from Tottenham, England@bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family
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グラハム・スミス® (@BancoDePapa) reported from Tottenham, England@elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice
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Richard (@sirblackers) reported from Walthamstow, England@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
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ken (@uk12345) reported from Romford, England@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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ken (@uk12345) reported from Romford, England@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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Marc Karbaron (@Karbs1961) reported from Basildon, England@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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ken (@uk12345) reported from Romford, England@bt_uk So it's not my problem your problem at your problem at your end .
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Dhammadinna (@Dhammadinna) reported from Poplar, England@bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!
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Louise Brooker (@EdwynUK) reported from Walthamstow, England@bt_uk is broadband down in Leyton E10? No service and router not responsive
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Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England@bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬
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Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England@bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.
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essexgingerbread (@CharlotteHuzzey) reported from Basildon, England@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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TQ (@Trizz_7) reported from Hackney, England@btsport fix your ******* app, always telling me I’m not in the UK when I clearly am
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Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England@btsport any chance you can get a decent app team?! You are by far the worst TV app out there!
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Roly's Arcade (@RetrogamesNow) reported from Brentwood, England@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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suewheeler (@brightonline) reported@shenry1972 @bt_uk That’s not good service and very worrying
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andrealenehan (@tilly4071) reported@bt_uk wow BT - when are you going to learn that supporting loyal customers is just as important as getting new ones. 30 years with BT internet/broadband, paying bills every month means nothing except I have to pay £30 more than a new customer. Account now cancelled!
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Danyal Mustafa (@DanyalMustafa) reportedAt least 6 major Internet outages in under 2 weeks. Appalling treatment by your "support staff". I'd like a complaint sent to the CEO Allison Kirkby please. @btbusinesscare
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Joey (@laggyteabag) reported@bt_uk Im helping an neighbour try to log into their BT account. They've set a password a dozen times, and they can log into their BT emails on a browser without any issues, but trying to log into the BT app flags an incorrect password error. Is their any guidance for this?
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Robert Drummond (@robertd1981) reported@bt_uk I don’t really want to raise a complaint. It’s basic looking after people and that’s what you and Openreach should be doing. I should not have to complain for you to have nothing more than average standards.
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duncan (@mongrelcelt) reported@TupperwareNFT @bt_uk Problem is both sides claim innocence. But onus is on BT to prove they made the request (community fibre can't prove an absence of something). It'll take an ombudsman to demand evidence from BT, so they've forced my hand. So pathetic for a massive corp to hide behind call centre
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Sparky (@oftheVotadini) reported@bt_uk @tringgooner I hate corporate replies like this. Instead of taking ownership of the problem, they palm you off to another department who will fob you off with a desultory offer
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David Keight (@dkeight) reported@bt_uk We are currently leaving BT business contract after being a customer for decades. The last straw was a botched order for fibre broadband ending with a case via Ofcom, and our move to another supplier. BT then closed our account and appear to have blocked our online a/c
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Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported@bt_uk I need help. Tried DMing and got a bot. Tried through the BT FB messenger...get a bot... Where can I message BT?.. I cant ring at the mo.
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shullup it worked out (@ClarkeDdmthe1st) reportedShock @bt_uk has another outage after saying they fixed the issue… I need recommendations for another provider because this contract is getting terminated.