BT (British Telecom)

BT (British Telecom) Outage Report in Romford, Greater London, England

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The latest reports from users having issues in Romford come from postal codes RM6 and RM7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Romford, Greater London, England 11/29/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Romford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Romford, Southwark, Hackney, Newham, London, City of London, Poplar, Brentwood, Buckhurst Hill, Enfield Town, Woodford Green, Waltham Forest, Ilford, Tower Hamlets and Waltham Abbey.

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City Problem Type Report Time
United KingdomRomford Internet
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomNewham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • lesleythom Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • pablosandajan Pablo Sands (@pablosandajan) reported from Enfield Lock, England

    @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • caroleanne327 Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • a4ann Ann Cardus (@a4ann) reported from Brentwood, England

    @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexanderLoxton Alexander Loxton (@AlexanderLoxton) reported

    @btsport female commentators. Sorry, it's annoying, have had to turn the game off. (West ham v Sheffield) Issues: 1. voice pitch too high. shrill and irritating. 2. Haven't even played in the league. Stop trying to be woke and ruining the experience for your PR campaign.

  • stusan72 Bull Dogg 💙 (@stusan72) reported

    @bt_uk Just done BT App test and still telling me it cannot give a result due technical problems at your end.

  • StruthersDavid David Struthers (@StruthersDavid) reported

    @bt_uk Yea I get that what I was wondering though was if there was any range extenders that BT would recommend that would allow me to get Wi-fi in the garage. My garage is right next to the room that has my router in it and I do get signal at one side of the garage just not the other.

  • KennySmith1313 Kenny Smith (@KennySmith1313) reported

    @bt_uk Reliable? Unbreakable? I have no Wi-fi or phone line and have phones 3 times and been told 3 times that I will hear back in 24 hours and 3 times not heard anything. Absolute shocking customer service

  • CMEPhillips Caroline Phillips (@CMEPhillips) reported

    @btsportrugby Yet *YOU* were willing to forego this roar/passion w/YOUR wish to retain relegation? You were happy to punish all these fans,(or another club’s) many whom have continued to support club £ despite not seeing a game live!Glad RFU saw sense; scrapped it or we’d be cancelling BTSport

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • stusan72 Bull Dogg 💙 (@stusan72) reported

    @bt_uk I just tried a BT app speed check and it decided there was some technical fault preventing it from working, which to me means the speed is crap so we won’t tell you. My Ookla app tells me around 12-15mbps which is about half the promised speed.

  • clubdesheila nicola smith (@clubdesheila) reported

    @bt_uk Upgraded my package in November & since my service has been worse.had tests ran,3 engineers out to my home and nothing.Each person I speak to tells me something different. No one can tell me how it's now worse.2 of the engineers have told me I can get fibre but just being told no

  • Silcox777 Nat 💕 (@Silcox777) reported

    @bt_uk Can I claim a refund for the day? It’s still not working properly

  • SamuelP44848491 Samuel Poole (@SamuelP44848491) reported

    @_JamieMcIntyre @bt_uk @scotgov Boris J seems to be determined to cause mass unemployment. Sweden never imposed a national lockdown. Sweden has fewer deaths per million than the UK. It's not because of population density, Stockholm has fewer deaths than Manchester (a similar size city).