BT (British Telecom) outages and service status in Romford, England

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romford, England

The most recent BT (British Telecom) outage reports came from the following cities: Poplar, Hackney, Waltham Forest, Woodford Green, Ilford, Gravesend, Newham, Barking, Romford, Chigwell, Billericay, South Ockendon, and Dagenham.

City	Problem Type	Report Time
Poplar	Internet	8 hours ago
Hackney	Wi-fi	12 hours ago
Waltham Forest	Internet	3 days ago
Hackney	Internet	4 days ago
Hackney	Internet	4 days ago
Poplar	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

• 
  MadameCholet (@PurpleDon1973) reported 4 minutes ago from Chigwell, England

  Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

• 
  Matt Di'angelo (@matt_diangelo) reported 12 minutes ago from Enfield Lock, England

  I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

• 
  Kate Austin (@kateaustin496) reported 15 minutes ago from Stratford, England

  @thebedfordfox @btsport Not a bad cricketer either David.

• 
  steve platt (@plattste) reported 23 minutes ago from Ilford, England

  @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

• 
  farah says (@Farah_Lou) reported 23 minutes ago from Loughton, England

  @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

• 
  🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported 26 minutes ago from Hackney, England

  Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

• 
  Ramon Guthrie (@Ramonnavarro) reported 27 minutes ago from East Ham, England

  @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

• 
  Eakan Gopalakrishnan (@eakangk) reported 27 minutes ago from Sutton at Hone, England

  @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

• 
  S.A (@ShadaBhaiShahed) reported 29 minutes ago from Stratford, England

  @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

• 
  Colin Johnson (@CGJ1973) reported 30 minutes ago from Chipping Ongar, England

  @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

• 
  Aaron Kleman (@kleman14) reported 36 minutes ago from Gravesend, England

  @btsport why is the sound not working on the espn channel?!

• 
  Dhammadinna (@Dhammadinna) reported 38 minutes ago from Poplar, England

  @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

• 
  George Mann (@sgfmann) reported 44 minutes ago from Ilford, England

  @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

• 
  George Mann (@sgfmann) reported 44 minutes ago from Ilford, England

  @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

• 
  Armstrong (@steve2682) reported 50 minutes ago from Bexleyheath, England

  @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

• 
  Sean Kerrigan (@seankerrigan) reported 52 minutes ago from Ilford, England

  @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

• 
  Helen Parton (@TotalOfficeBook) reported 52 minutes ago from Tottenham, England

  @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

• 
  Peter Hughes (@PeterLingua) reported 54 minutes ago from Tottenham, England

  @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

• 
  Dhammadinna (@Dhammadinna) reported 59 minutes ago from Poplar, England

  @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

• 
  Sabrina J. Elliott (@SJEIsAnAuthor) reported 59 minutes ago from Tottenham, England

  @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Swanson (@Haggisguy) reported 5 minutes ago

  @bt_uk I cannot be the only person facing this issue, been doing it online for years, until the current bill.

• 
  alex (@Alex_CK2) reported 5 minutes ago

  @BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.

• 
  John (@palacejohn) reported 12 minutes ago

  @bt_uk My mother is 93 years old and landline is her only means of communication and it is not working . How can I arrange for this to be addressed ?

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 13 minutes ago

  If you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text don’t even have the manners to call you.

• 
  Slimzee (@slimzeeUTD) reported 14 minutes ago

  @virginmedia 28million pound fine, what a crap service. Glad I moved to @bt_uk

• 
  Barbara Starkey (@brassbubs) reported 17 minutes ago

  @bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace

• 
  Alan Swanson (@Haggisguy) reported 17 minutes ago

  @bt_uk I'm unable to manage my account online due to the recent changes you've made with MFA and needing a uk mobile phone. How do I check on my billing, how do I know what my bill is, and how do I pay it. Tried multiple times calling customer service and nobody has a solution??

• 
  Chris Dawson (@ChrisCharlesD1) reported 18 minutes ago

  @bt_uk @WeAreOpenreach Hi BT and Openreach. how do i raise a complain. BT broadband customer multiple people on our estate, just had Openreach yet again 2 hours ago out to street to say no fault, to have internet off again., Its clear they are not fixing the faul this is not the

• 
  Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported 27 minutes ago

  @bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.

• 
  Janey Sinnett (@JaneyJaney77) reported 30 minutes ago

  @bt_uk what is going on with btinternet? I can’t access my emails, currently in a lengthy queue for online help