BT (British Telecom) outages and service status in Romford, England

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romford, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Poplar, Woodford Green, Ilford, Gravesend, Newham, Barking, Romford, Chigwell, Billericay, Waltham Forest, South Ockendon, and Dagenham.

City	Problem Type	Report Time
Hackney	Internet	8 hours ago
Hackney	Internet	10 hours ago
Poplar	Wi-fi	15 hours ago
Hackney	Internet	18 hours ago
Hackney	Internet	1 day ago
Hackney	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

• 
  nicola1972 (@Nicola1117) reported 6 seconds ago from Romford, England

  @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

• 
  Amy Pearson (@amypearson2406) reported 16 seconds ago from Gravesend, England

  @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

• 
  George Mann (@sgfmann) reported 55 seconds ago from Ilford, England

  @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

• 
  Phil Simon (@LordMontyofWall) reported 2 minutes ago from Sutton at Hone, England

  @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

• 
  essexgingerbread (@CharlotteHuzzey) reported 2 minutes ago from Basildon, England

  @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

• 
  🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported 4 minutes ago from Hackney, England

  What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

• 
  Marion Pettet 💙 (@MarionPettet) reported 6 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  Edward Woodhouse (@edwardwoodhouse) reported 8 minutes ago from Poplar, England

  @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

• 
  Dhammadinna (@Dhammadinna) reported 10 minutes ago from Poplar, England

  @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

• 
  steve platt (@plattste) reported 17 minutes ago from Ilford, England

  @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

• 
  Sally-anne Cole (@mrsscole) reported 18 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  Philjel (@philjel1) reported 19 minutes ago from Basildon, England

  @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

• 
  Mike Miners (@theessexsog) reported 20 minutes ago from Billericay, England

  @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

• 
  La Coltelli ⭐️ (@LaMC1987) reported 35 minutes ago from Basildon, England

  @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

• 
  A.R (@A71KUR) reported 39 minutes ago from Stratford, England

  @btsport that’s bs, terrible decision.

• 
  MadameCholet (@PurpleDon1973) reported 48 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  Kelly 💙 (@kelly20201983) reported 52 minutes ago from South Ockendon, England

  @bt_uk when will service be resumed in South ockendon?

• 
  Keren Harrison ⚽️💙 (@KerenOrient) reported 55 minutes ago from Brentwood, England

  @bt_uk Not still not working properly 😢

• 
  Ian Maxwell (@IanMaxy94) reported 56 minutes ago from Billericay, England

  @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

• 
  Peter Hughes (@PeterLingua) reported 59 minutes ago from Tottenham, England

  @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shoshanah Cohen (@sc2987) reported 45 seconds ago

  @bt_uk It seems to have been cancelled now (I don't know how that actually was actioned though!). But that still leaves her with the issue of getting the correct internet (as the whole package was cancelled).

• 
  Michael E (@Michael35427696) reported 2 minutes ago

  @bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!

• 
  Tom Tolkien (@tomtolkien) reported 2 minutes ago

  @bt_uk how do I cancel my BT account?

• 
  Vince (@vinc3h4ll) reported 3 minutes ago

  @keithapearson I’ve got a btclick account that was pre 2000, but I have no way of finding exact age as no web based access any more, @bt_uk can you help

• 
  John (@palacejohn) reported 6 minutes ago

  @bt_uk Incorrect. Tried but the same useless system. Finally successful by using option to leave BT. Straight through to a human being, strange how loss of customers is more important than giving good service.

• 
  Gary (@petrolheadtoo) reported 11 minutes ago

  @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

• 
  MARK FISHER (@MARKFIS77921435) reported 11 minutes ago

  @bt_uk No point contacting you again you do nothing and don't care you have left a 95 yr old stranded with out a phone for 4 days. Disgraceful service

• 
  Leo Goile (@AussieBunyip) reported 12 minutes ago

  @bradbutterworth @bt_uk @BTGroup Ahh somethings never change.

• 
  paul_archer (@paul_archer) reported 13 minutes ago

  @bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.

• 
  grace hooper (@messalinahooper) reported 13 minutes ago

  @bt_uk so after 21 days of "service" I've had justv6 days of tv working without Internet dropping. That's really, really poor. If you don't cover Hurst Green then don't sell your service here