BT (British Telecom)

BT (British Telecom) Outage Report in Romford, Greater London, England

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The latest reports from users having issues in Romford come from postal codes RM6 and RM7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Romford, Greater London, England 01/16/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Romford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of London, Hackney, London, Southwark, Enfield Town, Basildon, Romford, Tower Hamlets, Bromley, Waltham Forest, Dagenham, Ilford, Upminster, Waltham Abbey and Newham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • ShadaBhaiShahed S.A (@ShadaBhaiShahed) reported from Stratford, England

    @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

  • longfella31 Mark Perry (@longfella31) reported from Romford, England

    @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • Team_M_T Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

  • chrissiemoux Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • seankerrigan Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Zakiamala3 Zakia mala (@Zakiamala3) reported

    @bt_uk I have been experiencing wifi issues the past few days and now it’s gone again. I wfh and won’t get paid if I don’t have internet

  • roorooyes4 FreeScot 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🟥 (@roorooyes4) reported

    @bt_uk I'll call tomorrow. The guy on duty today has his kids answering the phone. Yes, really. If not sorted tomorrow, I'll change companies. This is insulting service.

  • bentegodi Marc'Antonio Bentegodi (@bentegodi) reported

    remind me to never eviscerate the BTSport commentary team - on CBS feed this afternoon, and they've stated that 'Cioffi - just starting out on his managerial career' - never mind the last nine years, let alone his stint at #CrawleyTown !!!! #LazioVerona

  • jamclarkey James (@jamclarkey) reported

    @nickmoul @bt_uk You don't need the digital voice handsets. If you follow the link in my previous tweet you are able to inject the signal and some power into the internal home wiring where you can plug a corded phone into an extension phone socket. Then just some battery backup for the smart hub.

  • StephenToner88 Stephen Toner (@StephenToner88) reported

    @bt_uk Can help but looking into the above and what actually is taking so long and what the actual problem is, if there's no resolution you will losing a customer

  • nickmoul Nick Moulsdale (@nickmoul) reported

    @jamclarkey @bt_uk As I need support even when no power supply, the UPS supplied by BT WOULD work but only if Digital Voice Handsets are reliably working and in range, but they’re all out of range. Router is behind 3’ thick walls in centre of house. FTTP/sh2 cannot be moved and connect whole house.

  • peak_aaron AaronP (@peak_aaron) reported

    @bt_uk your service sucks of late, my broadband keeps dropping out in the evening, sometimes during the day. Done what I can do my end, was supposed to hear back from customer service and never did!!!

  • Clarko2000 Paul Clarke (@Clarko2000) reported

    Feel like I was mugged by @bt_uk recently. I’ve been using my roaming data all round Europe for the past month using Roam for Free. 1hr ferry from Calais to Dover and the phone connected to Maritime roaming. £36 (3mb!!!) charge Scandalous.@Ofcom no warning and never heard of this

  • Reggyxxx Reggy (@Reggyxxx) reported

    Wtf normally it's the main events first on the replay.....ffs btsport

  • roorooyes4 FreeScot 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🟥 (@roorooyes4) reported

    @bt_uk Thanks but my time is better spent looking up what Sky has to offer. This kind of service is really unacceptable.