BT (British Telecom)

BT (British Telecom) Outage Report in Romford, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Romford come from postal codes RM6 and RM7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Romford, Greater London, England 01/09/2026 09:40

January 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Romford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Enfield Town, City of London, Southwark, Upminster, Waltham Abbey, Ilford, Bromley, Romford, Newham, Grays, Tower Hamlets, Brentwood and Dagenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    Hi @BTCare, can you please help me activate my btpure card please? Something is not working.

  • chrissiemoux Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • DLion1986 DreamLion1986 (@DLion1986) reported from Stratford, England

    @btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • matt_diangelo Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • A71KUR A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • danialtink Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

  • FranRoss9 Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Thrash_Magnetic Devil’s Advocate Adz (@Thrash_Magnetic) reported

    .@btsport there seems to be an issue when trying to watch the playback of @btsportwwe #RAW from last night on web browsers on my laptop. I get a an error {entitlementCode_0}. I’ve tried Edge, Firefox & Chrome. Works on the app fine on my phone & iPad. Is this a known issue?

  • shutterbug2021 shutterbug2021 (@shutterbug2021) reported

    @bt_uk putting your prices up halfway through a contract is not good practice at all, if you think i am going to consider staying with you after the contract expires think again. I will shop around. It seems that companys no longer value customer loyalty :(

  • Th3RealTailer Th3RealTailer (@Th3RealTailer) reported

    @bt_uk sick of your absolutely tragic internet cutting out constantly and then the ‘helpline’ saying there are no issues in the area. Worst service I have ever received!

  • blairman_walter Walter Blairman (@blairman_walter) reported

    Six weeks without internet is seriously causing problems. @bt_uk are really not interested and their sister company @WeAreOpenreach are not contactable. Somebody please give me a solution!!

  • TamaraKohler4 Tamara Kohler (@TamaraKohler4) reported

    @bt_uk He has been on the phone with customer services for hours this morning. They have been no help - their only offer is to send out a 4G mini hub but the 4G service at the house is very weak.

  • MarkWoollard3 Mark Woollard (@MarkWoollard3) reported

    @bt_uk The last time this happened to our small rural community @bt_uk we were without ‘phone or internet for four months, along with others who are shielding from #covid we will be forced to go out shopping as data is limited on mobile phones. Where is the problem in the ME3 area?

  • catsfather Hamish Williams (@catsfather) reported

    Received an email from @bt_uk telling me they're putting the prices they charge up by 4.5% Still, the email does tell me that "you can find us in over 600 high street stores for face to face help", so that's nice ... during a lockdown.

  • MarkWoollard3 Mark Woollard (@MarkWoollard3) reported

    @bt_uk Thank you Sharon, I’m a Sky customer who pays for the privilege of using @bt_uk line rental. We are four miles from the nearest exchange box (Green) and have been told by Sky that @bt_uk are waiting for parts to repair the problem this was updated at 7.05AM.

  • paulosmok Paulo Ribeiro Jr (@paulosmok) reported

    @bt_uk we are having issues with internet in Aldeburgh IP15 5AQ, Suffolk. Read something about a Outage in the Suffolk and Norfolk? Is that right?

  • DanCromb Dan (@DanCromb) reported

    I have had to deal with a lot of customer service teams over the last few weeks for various reasons. Credit where it's due: @BT_uk have been head and shoulders above everyone else. Hat-tip!