BT (British Telecom)

BT (British Telecom) Outage Report in Romford, Greater London, England

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The latest reports from users having issues in Romford come from postal codes RM6 and RM7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Romford, Greater London, England 01/21/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Romford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Romford, London, Billericay, City of London, Hackney, Bexleyheath, Poplar, Southwark, Enfield Town, Basildon, Tower Hamlets, Bromley, Waltham Forest, Dagenham and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomRomford Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBillericay Internet
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonTayton Simon Tayton (@SimonTayton) reported

    .@bt_uk You have EXCELLED yourselves!! In trying to reinstate my broadband, you have cut off my phone service! I can't phone 150 to speak to you. I can't phone 0800800150 from my mobile because the network won't let me. I would like a senior manager to make contact with me now

  • KevinMuldoon Kevin Muldoon (@KevinMuldoon) reported

    Another day calling @bt_uk because a few months ago they spontaneously started charging me for a second internet connection for no reason. Lots of promises of it being resolved a month ago and nothing has changed. Worst company I've dealt with in the UK.

  • Barbaramarks_13 Barbara Marks 🇪🇺🇬🇧 (@Barbaramarks_13) reported

    Four spam calls on the #landline this morning. Not sure why either @bt_uk or some sort of legislation cannot stop them. All hanging up today rather than there being a problem with our computer or our washing machine warranty having expired 😡

  • reve4rewop Reve4rewop (@reve4rewop) reported

    @btsport very poor this weekend! We missed the end of two games of Australian Rules this weekend. Collingwood v Essendon and Adelaide v Hawthorn as the telecast was cut short!! Why is this?

  • rob_d85 rob duncan (@rob_d85) reported

    @BTCare dealing with the sale, all UK staff. Good service. Nearly a week after the supposed install no broadband and I have to deal with people that don`t understand me and refuse to do anything to help other than say "the process takes 24-48 hours, there`s nothing we can do"

  • thepeoplesmovie The People's Movies (@thepeoplesmovie) reported

    @bt_uk It's never been faster 10mbps I was told it would be fast broadband when you've been average 75-100 previous supplier I was expecting a drop but not a drastic drop, feel ripped off biggest mistake going to BT broadband you have a cheek to. Increase monthly price 2.5 months 🤬

  • ChloeRaccoon Chloe Cresswell (@ChloeRaccoon) reported

    More spam from @bt_uk telling us superfast fibre is now available in our area. Which is weird, as when we were with BT Business as an ISP, we had VDSL2 3 years ago, but the service was so bad we moved to @zeninternet instead.. But now we're on BT's marketing email list...

  • k0nG Matt Collins (@k0nG) reported

    @bt_uk The devices in my network are working properly. It is your router that had a firmware update on the 7th of April that seems to have caused this. I am not alone in this issue.

  • Mozza1304 Red Daz (@Mozza1304) reported

    So last week we all majorly kicked off about this Super League ****. Now that is dead and buried don't you think it's time to turn our attentions to @SkyUK and @btsport? If ever there was greedy bastards then these two certainly fit the criteria!

  • Alanphipps8 Alan phipps (@Alanphipps8) reported

    @bt_uk what's the difference between halo 2 and 3 and 3 plus I have halo 2 and my speed is bad despite getting the right speeds