BT (British Telecom) outages and service status in Romford, England

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romford, England

The most recent BT (British Telecom) outage reports came from the following cities: Romford, Waltham Forest, Newham, Waltham Cross, Gravesend, Hackney, Grays, Billericay, Bexleyheath, Dagenham, Chigwell, Poplar, Lewisham, Woodford Green, and Loughton.

City	Problem Type	Report Time
Romford	Internet	40 minutes ago
Waltham Forest	Internet	2 days ago
Newham	Internet	2 days ago
Waltham Cross	Internet	3 days ago
Gravesend	Internet	3 days ago
Waltham Forest	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

• 
  Marion Pettet 💙 (@MarionPettet) reported 55 seconds ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  Dhammadinna (@Dhammadinna) reported 1 minute ago from Poplar, England

  @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

• 
  Peter Hughes (@PeterLingua) reported 5 minutes ago from Tottenham, England

  @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

• 
  Graham Allen (@original_addick) reported 5 minutes ago from South Darenth, England

  Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

• 
  Jess Brittain-George (@jbrittaingeorge) reported 6 minutes ago from Hackney, England

  Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

• 
  Richard Burgess (@Cover4Caravans) reported 7 minutes ago from Billericay, England

  Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

• 
  KP 🇺🇸 (@kylepont) reported 10 minutes ago from Ilford, England

  Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

• 
  MadameCholet (@PurpleDon1973) reported 16 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  La Coltelli ⭐️ (@LaMC1987) reported 17 minutes ago from Basildon, England

  @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

• 
  Dartford Town (@DartfordTown) reported 18 minutes ago from Dartford, England

  @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

• 
  Helen Parton (@TotalOfficeBook) reported 21 minutes ago from Tottenham, England

  @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

• 
  James Martin Charlton (@jmc_fire) reported 23 minutes ago from Stratford, England

  .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

• 
  Janet E Baldwin 🌸 (@JanetEBaldwin) reported 27 minutes ago from Sutton at Hone, England

  @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

• 
  Omid 👨🏻‍💻 (@OL_Vision) reported 28 minutes ago from Sutton at Hone, England

  @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

• 
  Tom Grundy (@ThomasGrundy3) reported 28 minutes ago from Walthamstow, England

  @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

• 
  Amy Pearson (@amypearson2406) reported 34 minutes ago from Gravesend, England

  @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

• 
  Sally-anne Cole (@mrsscole) reported 41 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  Keren Harrison ⚽️💙 (@KerenOrient) reported 47 minutes ago from Brentwood, England

  @bt_uk Not still not working properly 😢

• 
  George Mann (@sgfmann) reported 53 minutes ago from Ilford, England

  @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

• 
  Kate Austin (@kateaustin496) reported 53 minutes ago from Stratford, England

  @thebedfordfox @btsport Not a bad cricketer either David.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Wall 💙🧡 (@ChrisWall85) reported 3 minutes ago

  @bt_uk can't log in via the website or app. Sends a code to my email (fine) then to my mobile which it never accepts. The screen just never progresses? Known issue?

• 
  Eaters (@eaters2009) reported 7 minutes ago

  @bt_uk This is not acceptable. You told me to phone you regarding my issue. I tried last night and again this morning on 5 or 6 occasions. I can’t spend the whole day trying to get through. Put more people on the line.

• 
  Andy Mich (@MrAndyMich) reported 8 minutes ago

  @bt_uk I don’t need to call any number I need BT and the people making these stupid decisions to realise they’re putting their customers at risk. The issue is you weren’t able to spot whether it was a scam number or not. So the question is why are BT as a company putting their customers through this? Please listen to what I’m saying and pass my deep concerns to the people making these stupid decisions.

• 
  SNF PAYS (@snfpays) reported 12 minutes ago

  **** BT. Bunch of *****. ****** me around since minute one. Still ******* me around now. No ******* customer support. Bunch of *****. @bt_uk what’s your ******* resolution? Taking my money and not providing me the WiFi. Come on ********* I’m waiting for your reply. @bt_uk

• 
  Bukhtiar shah (@imbukhtiar) reported 13 minutes ago

  @bt_uk @BT_UK unacceptable service. You sent my business equipment to the WRONG address (Ripley instead of Neasden). My shop is OPEN and I cannot operate.Also being wrongly charged for TWO services when I only have ONE. It's impacting my business. Fix billing & resend equipment.

• 
  GM (@dres79125) reported 17 minutes ago

  @btbusinesscare absolute joke. Is there an actual working link to make a complaint?

• 
  The Evolution Of Life (@TEOL85) reported 21 minutes ago

  @bt_uk all especially as it's been working on a constant properly for the first 3 months after January installation it is your end especially if far away countries are getting the same issue of backup feeds cutting in instead of the show to come out then it randomly comes out of nowhere

• 
  J (@Daylightfire) reported 23 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  David Banner (@DavidB25778) reported 25 minutes ago

  @bt_uk If anyone reads this to research whether or not to use BT for broadband, don't use them. Appalling service from all parts of the business that blames openreach. Terrible service from a terrible company.

• 
  Dwain Driver (@TrainDriver1982) reported 29 minutes ago

  @bt_uk Can’t believe this. Obvious misdiagnosed as both neighbours and ours routers going down. Now I’ve had an email to say my router is being delivered…. to next door.