BT (British Telecom)

BT (British Telecom) Outage Report in Romford, Greater London, England

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The latest reports from users having issues in Romford come from postal codes RM3, RM6 and RM1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Romford, Greater London, England 06/05/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Romford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Tower Hamlets, Lewisham, Newham, Leyton, Brentwood, Enfield Town, Abbey Wood, Stanford-le-Hope, Bermondsey, Dagenham, Southwark, Hackney, Billericay and Bromley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • __B0BO__ ЯӨB (@__B0BO__) reported

    @bt_uk Yeah it's a known issue - but looks like it's just been fixed. Going to take credit because it happened right after I tweeted.

  • sosiv SophiA Vaughan (@sosiv) reported

    @bt_uk Hello, I've ordered broadband with BT. I've had problems with line installation but, now fixed. How long will it be until I get my router? Thanks.

  • cluckin_fevva Foggy (@cluckin_fevva) reported

    Once again driven to contact @bt_uk via Twitter as it's impossible to connect via chat or phone to discuss why my FTTP service is so slow and to try and get more wifi discs delivered. Very frustrating - would the BT Twitter fairies please tell me how best to proceed.

  • cxvemxn17 Mustafa 🇪🇬 (@cxvemxn17) reported

    @bt_uk The Internet disconnecting, very slow and everyday it's like this? I'm on halo for a reason but yet no change

  • jwk58 jk (@jwk58) reported

    @bt_uk I can't here it, but my wife has better hearing than me(she is much younger) it bothers her, not sure we need another box anyway we have had this one for a while, not sure how long they last, but we have recently upgraded our speed, never had this problem before we upgraded

  • DanRMcCarthy Daniel McCarthy (@DanRMcCarthy) reported

    Apparently no known faults, yet 2 @bt_uk mobiles plus 3 @EE mobiles all without service in my house.

  • TheSimpleCat King Snackbird, Trashlord of Hell (@TheSimpleCat) reported

    @bt_uk our internet keeps dropping off every few minutes and my manager is about to herd me back into the open plan office with the rest of the lot everytime I've been offline for longer than a minute CAN YOU PLEASE FIX THIS I DONT WANT TO PUT ON ACTUAL CLOTHES AND GO THERE

  • SharonGChiara Sharon Green (@SharonGChiara) reported

    @bt_uk They told me many of my neighbours had had local IPS issues (all with other providers) & offered me better speeds if I switched to you...... V.frustrating #customerexperience to be given the runaround, sales promises & a fragmented service @bt_uk it's not instilling confidence 😔

  • zakrules123 zak chapman (@zakrules123) reported

    @bt_uk The issue is my postcode isn’t coming up when trying to purchase. I’ve tried to contact openreach but they’ve been far from helpful

  • gr8changesticks Michael Tutton (@gr8changesticks) reported

    @Sapper851 @bt_uk @SkyHelpTeam According to BT an hour ago, their suppliers said ‘repair would be on the 24th’. But looks like it’s now back. Good news but appalling customer comms.