BT (British Telecom) outages and service status in Romford, England
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Full Outage Map
- BT (British Telecom) generated 4 outage signals in the last 24 hours around Romford, including 4 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 14, 7:18 PM GMT+1.
- Internet (73%)
- Phone (10%)
- Total Blackout (7%)
- Wi-fi (7%)
- E-mail (3%)
The latest reports from users having issues in Romford come from postal codes RM6 and RM7 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Romford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Romford, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Romford, Ilford, Waltham Forest, Dagenham, Poplar, Dartford, Newham, Waltham Cross, Gravesend, Grays, Billericay, Bexleyheath, Chigwell, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Internet | 57 minutes ago |
|
Romford
|
Wi-fi | 6 hours ago |
|
Hackney
|
Internet | 17 hours ago |
|
Romford
|
Internet | 21 hours ago |
|
Hackney
|
Phone | 1 day ago |
|
Ilford
|
Internet | 3 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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ken (@uk12345) reported from Romford, England@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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Kate Austin (@kateaustin496) reported from Stratford, England@thebedfordfox @btsport Not a bad cricketer either David.
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Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England@bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡
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Joe Maguire (@Jmaguire2) reported from Hackney, England@btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with
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Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England@bt_uk why has my broadband been so bad for 3 days now !!
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Dr Linda Duffy, PhD (@sportspsycoach) reported from Epping, England@btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻
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jim lee (@jimbo888) reported from East Ham, England@bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help
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Giuseppe Sollazzo (@puntofisso) reported from Tottenham, England@bt_uk Done, let me know what the next steps are. We have no alternative connection as we live in an area with weak mobile signal and can't work with it.
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Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England@btsport any chance you can get a decent app team?! You are by far the worst TV app out there!
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Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, EnglandI check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??
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Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, EnglandThank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Louise Brooker (@EdwynUK) reported from Walthamstow, England@bt_uk is broadband down in Leyton E10? No service and router not responsive
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Teena Antoniou (@teenaantoniou) reported from Walthamstow, EnglandHi @BTCare, can you please help me activate my btpure card please? Something is not working.
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グラハム・スミス® (@BancoDePapa) reported from Tottenham, England@elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice
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Dartford Town (@DartfordTown) reported from Dartford, England@kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.
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Colin Miller (@lfctrucker66) reported from Tottenham, England@da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight
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Ramon Guthrie (@Ramonnavarro) reported from East Ham, England@BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.
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steve platt (@plattste) reported from Ilford, England@BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Lloyd (@darrenglloyd) reported@bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.
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Kenta (@nemurikyosirou) reportedHello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is
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markdann. (@mrkdnnx) reported@bt_uk are an absolute joke. No internet and we get told “we have done everything we can, just keep restarting your router.” How about you actually attend to look at the issue because ever since you moved the router it’s awful!
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Rocket (@UppaRocket) reported@bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues
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Jac Dee 🇺🇦 (@Jacsplace3) reportedFinally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog
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Trevor Chenery (@Krisp06) reported@countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.
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George Somerville (@geosomerville) reportedWiFi over the last couple of months has been shocking. @bt_uk installed new socket, router etc still bad. Decided to change suppliers but according to BT I don’t have a landline or broadband package with them! This would be fine if I wasn’t paying them £70 a month! Can I find someone to help at BT? No I can’t……
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Dean Hazell (@Deano01973) reported@bt_uk Tried this and they say they now need 3 more days to resolve phone line being down. Really poor service and unacceptable.
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bakerbird (@cakey12) reported@bt_uk If your take the time to check & converse with each other you would see that several people have all been in touch saying the same thing ! Obviously it is a problem your end. Giving me another reason to leave
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Philip Godfrey (@Fliposteo) reported@bt_uk I haven’t been able to access my account or log in on the BT app for days/weeks despite following instructions to change user name etc. the system sucks. Can’t through on the phone How do I get my bills if I can’t log in?! For a communication company this is a (bad) joke.