BT (British Telecom) Outage Report in Romford, Greater London, England
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The latest reports from users having issues in Romford come from postal codes RM7 and RM6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Romford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Romford, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Newham, Bromley, Poplar, City of London, Southwark, Enfield Town, Woodford Green, Romford, Brentwood, Buckhurst Hill, Waltham Forest, Ilford and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Loft4Words
(@Loft4W) reported
from
Camberwell, England
@OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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RayWilliamAllsop #RaRa
(@rayallsop1983) reported
from
Enfield Lock, England
@bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Dr Linda Duffy, PhD
(@sportspsycoach) reported
from
Epping, England
@btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Past Perfect Vintage
(@vintagemusic) reported
@btbusinesscare So ... an hour's 'chat' and then after agreeing that I've been overcharged I get, "Our complaint team will contact you with the resolution after doing complete investigation". And this will be in about 3 days. FGS !
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Coogrind
(@CaroleS91537175) reported
@pottingerstef @bt_uk Has she seriously not had her phone/broadband back on yet? Surely it should be classed as an emergency !! Leaving an elderly lady who lives on her own without contact with the outside world during a pandemic and the worst weather we have had all winter. shame on you @bt_uk !!!
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Daanish Tq
(@daanishofficial) reported
@bt_uk @btbusinesscare Are absolutely the worst company in the world. I WOULD NOT RECOMMEND THEM FOR BUSINESS USE...AS THEY SEEM TO BELIEVE IT IS OK TO CUT OFF MY SERVICES FOR MY BUSINESS FOR NO REASON WHATSOEVER WITH NO RESPONSE TO MY EMAILS DESPITE ADMITTING IT IS A BT ERROR!
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Emma Jones
(@Jonesec1976) reported
@bt_uk Shame that BT prioritises vacuous messages rather than addressing appalling customer service and addressing the fact that we have had no working landline since mid Feb and are still paying for it. Promises at every step of the way and total failure to deliver every time.
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Daanish Tq
(@daanishofficial) reported
@bt_uk Are absolutely the worst company in the world. I WOULD NOT RECOMMEND ANYBODY USE THEM FOR BUSINESS USE...AS THEY SEEM TO BELIEVE IT IS OK TO JUST CUT OFF MY SERVICES FOR MY BUSINESS FOR NO REASON WHATSOEVER WITH NO RESPONSE TO MY EMAILS DESPITE ADMITTING IT IS A BT ERROR!
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tom adlam
(@adders89) reported
@BTCare @bt_uk recently taken bt with sports and on my order tracker it is saying that we are able to log in to the app now and start using. When trying to log in the app with the correct details it is giving on 1 device ID003 and on another device AJ931. Can you help please?
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David Pennant
(@david_pennant) reported
@btsport hi Bt sport. Just paid for a months rolling contract. Money has come out of my account but my login details aren’t being accepted. Anything to help please?
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Andy B 💙
(@m7leicauser) reported
@bt_uk If I get three nuisance calls in a morning, it is clearly not working well for me. Sorry, Aisling, but this is really, really annoying .
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Emma Jones
(@Jonesec1976) reported
@bt_uk Not seeing evidence of brilliant people here when nobody is willing to help solve our issue of no service that we are still paying for. Shameful
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Emma Jones
(@Jonesec1976) reported
@bt_uk If only this were true but sending direct messages doesn't seem to address any of the problems that we encounter nor do any BT customer service agents seem to care about resolving our issues.