BT (British Telecom)

BT (British Telecom) Outage Report in Romford, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Romford come from postal codes RM7 and RM6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Romford, Greater London, England 01/19/2026 10:25

January 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Romford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Poplar, City of London, Southwark, Enfield Town, Basildon, Romford, Tower Hamlets, Bromley, Waltham Forest, Dagenham, Ilford, Upminster and Waltham Abbey.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • callum96_ Callum (@callum96_) reported

    My 3G is actually better than my Fibre broadband from @bt_uk #Slow #DropOut

  • larryjohnpage1 larry john page (@larryjohnpage1) reported

    RT @btsport: RT @btsportufc: - Finding motivation as P4P no. 1 - Colby's broken jaw - The fire extinguisher incident - Leon Edwards' title chances When…

  • LiesleyWiesley Liesl (@LiesleyWiesley) reported

    @bt_uk please explain why your engineer didn’t turn up yesterday to fix my broadband issues and then after arranging another appointment for this morning it is once again cancelled by you! I’m sick of talking to robots and need this resolved ASAP!

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @bt_uk @BT how long would it take for me to get internet from you? @Plusnet have let me down massively!

  • WhiteRoseJohn John Christopher (@WhiteRoseJohn) reported

    @bt_uk No, I want to know why a loyal long term customer is paying £14 more a month than a new customer?

  • mstarmatt M (@mstarmatt) reported

    @bt_uk I wish you’d take action with our broadband issues. The service just randomly drops almost daily

  • lreid71 lreid71@hotmail.co.uk (@lreid71) reported

    @bt_uk is anyone going to help me? Or will I just accept the pathetic DMs?

  • richard_fortune Richard Fortune (@richard_fortune) reported

    Hi @bt_uk, my broadband and landline have just stopped out of the blue. I reported this and your service has checked the line, declaring there is a fault. You texted to say you AIM to fix by midnight on the 9th November! No you need to sort this now in the next 4 hours.

  • lreid71 lreid71@hotmail.co.uk (@lreid71) reported

    @bt_uk why is it taking so long for you to fix the damage your services team have done? I’ve had not internet or phone since the 13th October and all I get is an update to tell me you’ll update me soon? BT are shocking!

  • lreid71 lreid71@hotmail.co.uk (@lreid71) reported

    @bt_uk can’t believe How many times I’ve had to call or chat or deal with this mess!!!! You are a poor excuse for a service provider! Service? Shocking!