BT (British Telecom)

BT (British Telecom) Outage Report in Romford, Greater London, England

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The latest reports from users having issues in Romford come from postal codes RM1, RM7 and RM6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Romford, Greater London, England 02/21/2026 09:40

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Romford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Basildon, Enfield Town, Southwark, Dagenham, City of London, Newham, Poplar, Tower Hamlets, Romford, Bromley, Dartford, Gravesend and Waltham Forest.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomBasildon Internet
United KingdomEnfield Town Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • TheStarPA The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • DanfromtheSouth Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Chigwell, England

    Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

  • Starfox118 Vaughn Highfield (@Starfox118) reported from Tottenham, England

    Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Moffontour Moff (@Moffontour) reported from Oxfordshire, England

    @bt_uk I am absolutely appalled to hear of the disgraceful service you have given my severely disabled parents. Passing my mothers call from pillar to post for so long she had a seizure then promising to call her back but not doing so. Without WiFi or help since Thursday. 😡😠🤬

  • LaCaverna33 #LaCaverna33 🇻🇪 🇪🇸 (@LaCaverna33) reported

    The scam company in the UK >> @bt_uk If you don't want their expensive and bad services anymore they say you have to pay them 10 times what the monthly payment costs. Tremendous scoundrel scammers

  • flossydaydream Ruth Brownlow (@flossydaydream) reported

    @bt_uk Kevin, 2nd March came to install, found obstruction, needed a follow up survey. Nothing further. Obstruction now gone. Still nothing. BT keep chasing Openreach. Still nothing. Just me and BT customer services having regular conversations that end with a promise to escalate.

  • flossydaydream Ruth Brownlow (@flossydaydream) reported

    @bt_uk @WeAreOpenreach @OpenreachHelp does it help to get things done by publicly calling out rubbish service? Openreach have been coming to survey our property for BT fibre since 2nd March. 2nd March!!!! Even BT customer services are 😱 every time I ring now...how long 🤬🤯

  • pembox17 Sally Washburn (@pembox17) reported

    @bt_uk Hi Laura, for some reason I am unable to hang up & break a call the caller has to hang up on me. Even on record at the bank. If I hang up call remains connected & I can hear the comments of the caller who thinks I have hung up.i don't mind this so not an issue for me.Form of ID

  • PeterThurlow Peter Thurlow (@PeterThurlow) reported

    .@BTCare We're supposed to have superfast broadband, but upload speed is only 20, and sometimes the service is non-existent. No chance of streaming TV or films, contact keeps cutting out (several times today). Can you do something about it please? Postcode IP13 7AN.

  • pembox17 Sally Washburn (@pembox17) reported

    @bt_uk I did last time but it took a long time & then You sent a letter which I did not understand . I have dyscalculia so any number activities are a no no. I will just continue to annoy the caller till until lose it & hang up. Very persistent..but so am I.

  • PeterChesterma2 Peter Chesterman (@PeterChesterma2) reported

    @bt_uk Hi Not yet, my hub is in the bottom corner of the house, but my gaming setup is in the roof. We have booster discs that get the signal stable but ping is an issue. Bt will move the line going into the property to the centre but at a cost that isn't achievable right now

  • The_Mikey_D Michael Darby - 314Reactor (@The_Mikey_D) reported

    @bt_uk I have a query about a billing issue, it appears you haven't taken the money from my bank, but the bill says paid on the BT site. Can I DM you my details so we can walk through making sure the bill is paid properly please.

  • MrDKOz MrDKOz (@MrDKOz) reported

    @bt_uk Understandable. I've use the site above and it says there are no issues in my area, however, when I called BT the fault team sent a message and that did say there was an issue, so unsure why both aren't agreeing?