BT (British Telecom)

BT (British Telecom) Outage Report in Romford, Greater London, England

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The latest reports from users having issues in Romford come from postal codes RM5 and RM6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Romford, Greater London, England 03/22/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Romford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Poplar, City of London, Hackney, Romford, Southwark, Tower Hamlets, Gravesend, South Ockendon, Dagenham, Ilford, Waltham Forest, Newham, Woodford Green and Leyton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomPoplar Internet
United KingdomLondon Wi-fi
United KingdomCity of London Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • IanMaxy94 Ian Maxwell (@IanMaxy94) reported from Billericay, England

    @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mattyills mattyills (@mattyills) reported

    @bt_uk Advised my dad to switch to BT from Sky after 19 yrs. Personally having had BT myself & having a good service I am shocked to hear of my dads terrible service. He's been messed around by 6 or 7 of your operators and weeks later is still not receiving tv. Shocking service!

  • amintals Amin Talukder (@amintals) reported

    Nearly past 1 month, @bt_uk sucks. Broadband is so horribly bad.

  • amintals Amin Talukder (@amintals) reported

    Nearly past 1 month @bt_uk broadband is horribly bad.

  • Latticepr Lattice PR (@Latticepr) reported

    @bt_uk Hi. Broadband was finally restored on Aug 4 but BT refusing to pay any compensation as I wasn't the one out of 300 households affected who reported the issue!

  • SantinoBoffa Santino Boffa (@SantinoBoffa) reported

    @bt_uk Looks like an all day outage. Given I rely on this for work, will you be compensating for having to use data on my mobile network for the entire day?

  • afg177 Anne Grant 💙 (@afg177) reported

    @bt_uk why are you so slow at getting people connected?

  • JonnyBoyd110 Jonny Boyd (@JonnyBoyd110) reported

    @bt_uk took out new sim only contract on 3rd September. Nothing has arrived to date. Called customer support yesterday who said they would try get it moving, it had been held for no observable reason. Get an email today stating my service has been cancelled!? Please advise

  • BenDilloway1 Ben Dilloway (@BenDilloway1) reported

    Shocking service by @bt_uk - they have disconnected my parents phoneline and broadband (their error) and are refusing to reinstate. They never requested termination and are up-to-date with payments. Nobody taking responsibility, nor displaying any degree of empathy. Disgraceful.

  • art_begall Gavin Gillingham 💙 (@art_begall) reported

    @bt_uk I reported an fault on my line via your text service on Saturday. The reply said you'd give me a fix date in 48hrs but I haven't had that. When I go into my account, there is no fault showing. My landline is still down.

  • OrbitalT Orbital Technology (@OrbitalT) reported

    @bt_uk Any update on the Egham outage which has now left customers without phones and internet for 5 days ?