BT (British Telecom)

BT (British Telecom) Outage Report in Romford, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Romford come from postal codes RM6, RM1 and RM7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Romford, Greater London, England 02/14/2026 14:20

February 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Romford, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Southwark, Bromley, Romford, Dartford, Newham, Gravesend, Poplar, City of London, Waltham Forest, Enfield Town, Ilford, Waltham Abbey and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney E-mail
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomHackney Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • AnnieBabes Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • WhiskyOneIce Mark (@WhiskyOneIce) reported from Sutton at Hone, England

    @NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄

  • PollyCziok Polly Cziok (@PollyCziok) reported from Hackney, England

    Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

  • BabumiahMiah Tafazzul Miah (@BabumiahMiah) reported from Poplar, England

    @btsport your app doesn’t have the option to chrome cast the games, can you fix it please

  • Matboy_Slim Matt the Cab (@Matboy_Slim) reported from Camberwell, England

    What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • awmackenzie Andrew Mackenzie (@awmackenzie) reported from Bromley, England

    So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.

  • DeanCowcher Dean Cowcher (@DeanCowcher) reported from Crayford, England

    @BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • millykr Milly Kenny-Ryder (@millykr) reported from Camberwell, England

    @bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.

  • uksov Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • ColinJohnCooper Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

  • Henrysaidit24 ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported from Poplar, England

    @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

  • dadzoola dadzoola (@dadzoola) reported from Tottenham, England

    @bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.

  • 1stclasslounge FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • harberlisalfc lisah1974 (@harberlisalfc) reported from Hackney, England

    @bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • King_CJK Chris (@King_CJK) reported

    @bt_uk It's 2022. We say no isnt a solution. I've done all of that. The problem is seemingly the BT Openreach monopoly on lines and other providers having to use them.

  • corinne_mills Haud yer wheesht! 💙 (@corinne_mills) reported

    @bt_uk Hi phone line ok with dial tone. Was the wifi printer which automatically connected. Have just tried on laptop and wifi connected ok but slow

  • tezcooke Terry Cooke (@tezcooke) reported

    Shocking service from @bt_uk this morning. Trying to report my 86 yr old mothers phone line faulty for the umpteenth time and when I finally get answered they hung up before I could grab the handset and say hello. Literally fuming right now!!

  • chloeannelillia chloé (@chloeannelillia) reported

    @bt_uk a tree branch has fallen onto the line outside and now our wifi is not working. your troubleshooter is absolutely useless and keeps sending me back to previous pages. we get no 3/4/5G here despite being close to a big town. we need help fixing this asap.

  • allanxyz Allan (@allanxyz) reported

    @bt_uk Is the HD part of BTTV essentially a monthly contract outwith your main contract, so could cancel anytime really ?

  • SoddenGecko SoddenGecko 🦎 (@SoddenGecko) reported

    @bt_uk It worked for 3 hours after the engineer fixed it and has been down since.

  • MattFrost216 Matthew Frost (@MattFrost216) reported

    @bt_uk hi - I’ve got a BT sport package that id like to get on my sky Q box. I can’t cancel my BT Sport - can I get this added to my sky Q box?

  • mrjd1984 Jurgen Donaldson (@mrjd1984) reported

    After some truly horrible customer service from the accessibility team @SkyUK who said it would take three weeks to move my broadband, called @BTCare had a great experience and services will be up and running by Tuesday.

  • GeeCeeEmm gcm (@GeeCeeEmm) reported

    @btsport Why is the sound quality so poor?

  • lizzihill Lizzi Hill (@lizzihill) reported

    @bt_uk They don’t seem to be able to connect any devices or get any signal.