BT (British Telecom) outages and service status in Romford, England

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romford, England

The most recent BT (British Telecom) outage reports came from the following cities: Newham, Hackney, Waltham Forest, Chigwell, Poplar, Ilford, South Ockendon, Romford, Dagenham, Woodford Green, Dartford, Waltham Cross, and Gravesend.

City	Problem Type	Report Time
Newham	Internet	10 hours ago
Hackney	Internet	15 hours ago
Waltham Forest	Total Blackout	18 hours ago
Chigwell	Wi-fi	18 hours ago
Hackney	E-mail	19 hours ago
Hackney	Internet	20 hours ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

• 
  George Mann (@sgfmann) reported 1 minute ago from Ilford, England

  @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

• 
  Danté Banks (@Dante_Banks) reported 2 minutes ago from Tottenham, England

  I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

• 
  Dhammadinna (@Dhammadinna) reported 7 minutes ago from Poplar, England

  @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

• 
  ken (@uk12345) reported 9 minutes ago from Romford, England

  @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

• 
  Marc Karbaron (@Karbs1961) reported 11 minutes ago from Basildon, England

  @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

• 
  Bethan Chloe (@bethanchloes) reported 18 minutes ago from Billericay, England

  @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

• 
  nicola1972 (@Nicola1117) reported 25 minutes ago from Romford, England

  @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

• 
  Rob Fisher 💙 (@rob_fisher_efc) reported 35 minutes ago from Tottenham, England

  @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

• 
  KP 🇺🇸 (@kylepont) reported 35 minutes ago from Ilford, England

  Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

• 
  🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported 37 minutes ago from Hackney, England

  What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

• 
  Declan Bradshaw (@DeclanBradshaw) reported 37 minutes ago from Tottenham, England

  @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

• 
  MadameCholet (@PurpleDon1973) reported 38 minutes ago from Chigwell, England

  Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

• 
  Richard (@sirblackers) reported 40 minutes ago from Walthamstow, England

  @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

• 
  Dhammadinna (@Dhammadinna) reported 51 minutes ago from Poplar, England

  @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

• 
  Marion Pettet 💙 (@MarionPettet) reported 53 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  Matt Di'angelo (@matt_diangelo) reported 55 minutes ago from Enfield Lock, England

  I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

• 
  Marion Pettet 💙 (@MarionPettet) reported 57 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  S.A (@ShadaBhaiShahed) reported 58 minutes ago from Stratford, England

  @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

• 
  🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported 60 minutes ago from Hackney, England

  Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

• 
  Phil Simon (@LordMontyofWall) reported 60 minutes ago from Sutton at Hone, England

  @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynda Hull (@lyndannh) reported 2 minutes ago

  @bt_uk HELP please.

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 6 minutes ago

  @bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom

• 
  Markie_mark (@markie_sumark) reported 11 minutes ago

  Terrible experience again from BT Business. Without Landline now for 5 days and counting. Can’t receive calls from customers or make calls. Why is it so difficult? @btbusinesscare @BTBusiness

• 
  "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported 12 minutes ago

  @jonboy_103 @bt_uk And not a word from them appalling service

• 
  Ramnish Kalsi (@ramnishkalsi) reported 15 minutes ago

  @bt_uk Sorry, but this is becoming a part time job. I took out EE contract to watch some Tele not to spend my days troubleshooting poor quality hardware. I have 2 other set top boxes of better quality without contract and this is the only one with contract but of poor quality.

• 
  Christopher Rowe (@KernowChris) reported 15 minutes ago

  @bt_uk When do you anticipate BT TV will be back working properly? YT and NOW Apps working on the box, EPG not populating and content unavailable. I presume this is connected with the wider issues reported today.

• 
  Markie_mark (@markie_sumark) reported 19 minutes ago

  Day 8, Landline Still doesn’t work and now not even any contact from @btbusinesscare Terrible for our business.

• 
  Claire Pulls Pints (@LandladyClaire) reported 21 minutes ago

  @bt_uk you really need to teach Open Reach how to speak to females. Just had one in my business in Wokingham, turned up a day late, no call, stopped my business operating as he had to turn net off (after two attempts previously to be fixed) and was rude as hell to me

• 
  Paul Williams (@DonPauleone1987) reported 26 minutes ago

  @bt_uk hi. Hope you’re well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue I’m having is not being able to do that. I’m not calling 150 either. Please can someone reach out. Thanks. Paul.

• 
  Leo Goile (@AussieBunyip) reported 27 minutes ago

  @bradbutterworth @bt_uk @BTGroup Ahh somethings never change.