Is BT (British Telecom) having an outage in Romford, Greater London, England?

@BTCare We now have a guy called Joseph dealing with it Emmett. I have emailed him a minute ago to follow things up. I am appalled at how bad your service is - perhaps if you supply me an email address I will forward you the details

@BTCare I don’t have a complaint reference on the basis I am spending so much time together with my co ordinator calling Manila the last thing I need is to then repeat myself to another department

@SkyUK It's not great for gaming, no. I shall do so since @BTCare is not doing anything to help me!

@BTCare Yes. Spoke to someone sensible...I hope but still does not excuse the fact that I was not called back to sort out the problem as promised & spent over hour on Tues talking to 4 different people. Very poor performance

@ziegfieldstar @bt_uk On 22 October I was told call would be made to me in 24-48 hours. Nothing until 30 October, 190+ hours later, and final resolution evening of 31 October. Last night's lady very helpful, and problem resolved in about 15-20 minutes. @BTCare

@BTCare Disgusting service from BT. #noloyaltytoyourcustomers

@BTCare for the last few days around 8pm my internet speed has dropped drastically. Going from an average of 15-20Mbps download to 0.15... please fix

I received a direct message from @BTCare and had some toing and froing with them. I am still waiting for the email team to contact me, and #BTcouldntcareless can give no indication of when. THIS IS NOT SERVICE, IT'S A DISGRACE.

Not sure why you’re surprised. Absolute joke of a pundit and a total embarrassment to @btsport . Get that awful, boring, monotone, ill-informed bloke off of your excellent football programming. Genuinely the very worst pundit out there.

@Coatesmeister84 @Hotspur67 @RobbieSavage8 @btsport @GlennHoddle @SpursOfficial Was at the game and will never ever forget it

What a terrible day on #BTSport After Glenn Hoddle suffering a heart attack. The Leicester owners helicopter took off from the pitch and immediately crashed in The Car Park. Stadium being evacuated now. Reports of a fire. Hope they survive

@Toy_Polloi @BTGroup @BTCare Yeah i can imagine i have family in Yeovil who have the exact same issue you would think being in the 21st century these little drops would have been sorted by now 👍

So glad @martinkeown5 isn’t a referee. I’ve never heard a pundit get so many calls wrong #btsport #MANJUV

@BTCare Yeah well maybe BT should reimburse my £100 deposit now and not 6 months later... Shocking for a brand new customer..

Oh Chris Sutton just shut ******** up please, the blokes a **** @btsportfootball #BTSport

Piss poor service from @BTCare’s dedicated bereavement line. After two calls from us on behalf of my recently-widowed mother, two separate people scheduled call backs with her. She’s still waiting.

@BTCare Need help getting my land line back please, need to talk to someone preferably not a machine. Tried the testing app and it says fine but clearly not as I have no line. Please help!

@BTCare my hub has a solid orange light is there a service problem

@BTCare the answer your team cited was that the service was too successful and they had problems with the ordering system. Really!

@BTCare I now have accept terms for BT Plus AGAIN!!!! and I have not had the benefit of BT Plus for weeks the service I signed on for was cancelled NOTWITHSTANDING there being a direction to fix a problem. I still don’t have the service I signed on for and i have to call back next week!

No thanks go to @BTCare for calling me early and waking me on a Sunday morning to talk about my faulty broadband service. They were then insulting on the phone while setting up a THIRD engineer visit to my home

@TheSqueeze80 @btsport That was so annoying. Need to know wtf Ferguson was saying

@btsport you lil piece of shits. Stop censoring the ******* fight. We pay for this shit.

@btsport not doing a 24 hour pass to watch the fight is stupid. Quoted £50 minimum. Wow.....

@Jayem80 @espnplayer @btsport I’m never sure how the rights work for BT. It’s a Fox game but they show CBS exclusives so…

I am told by @BTCare that what is “best for me” is to wait for a call back tomorrow after an engineer’s visit this morning has made my already intermittent broadband service even worse. I’ll tell you what is “best for me” - to actually have the service I pay for!

@BTCare Hello there. Are there any problems with logging in online as I haven't been able to log in for nearly two weeks. Thanks.

Hi @BTCare Yet again having issues with our router throwing a strop & deciding not to work. So no broadband, no Netflix, second box can’t connect to main box. Usual crap. Router over four years old. How do we get a new one? Too stressful trying to call you.

Why have @btsportfootball @btsport got two ex celtic players in the studio for a Rangers match? **** this shit #mute

It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

@BTCare getting appalling customer service. Passed from joker to joker

Sorry our phone lines are still not working after nearly a week now with a big thank you to @btbusinesscare & their complete incompetence.

mourinho has to go surely another defeat another poor performance @ManUtd players out of postion ed woodward do the right thing get rid now @btsport

@ElevenSports_UK @UFCEurope Good stuff. Only ever had @btsport for the UFC. So now I can finally cancel BT.

@BTCare Any issues in the W1D London area with Broadband? No connection here?

@BTCare My internet keeps going off. My router is f**ked. Y u no help?!

@BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

.@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

neymar has been shit @btsport #ChampionsLeague

@btsport please stop using Mcmananman. He is awful.

neymar has beem awful dosent track back and cant handle a tough league. pathetic #ChampionsLeague @btsport

@FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

@BTCare are there issues with your servers today? Can receive but not send email on iPhone & Outlook; works on webmail. Husband’s account the same.

@BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

@BTCare my phone with BT uses EE as the carrier so does that mean you’ll support the new Apple watch4 as well?

@revPACman @BTCare @Microsoft It’s exactly what I had. Have you been into settings? Our WiFi didn’t work this evening and it had slipped off our network again ... grrrr! Once I clicked back on it, it was OK.

@BTCare What's going on in Tottenham? My internet has been slow for a good couple of weeks now. Or worse it doesn't connect. Need a solution fast!

@revPACman @BTCare I had the same for months. My son eventually did something and it works better now. It’s something to do with older technology. I just never knew when internet would come back. It seemed to help if I switched my mobile off though!

@virginmedia My issue with @btsport has been “under investigation” for the last two weeks. Calls to the UK, India and the Philippines and no one has an answer. Can someone please for help me?

@BTCare It’s the router, not the broadband that is the issue!

@BTCare As for the wifi hotspot. Its crap. Even Virgin had good wifi

@BTCare Ever wonder why you got 2 stars for customer service in @WhichUK survey! Promised call back to fix bb, no callback, still slow broadband, paying over the odds for poor service.

This is all because I stuck the fiver I had to deposit with @bet365 to watch the stream (after I accidentally added @stuartpykesport to my @btsport login) on Hampton to win with 5 minutes to go. £2.50 lost, but y’know.. #owtb #oafc

@BTCare Tried that Sie still down, it is a Scam so that you phone up and then do not qualify for BT Rewards of up to £ 60.00

@BTCare I can't get the fault I'd, I have an open fault on my by app but when I click more details nothing happens, that doesn't work either.

@worthysmokers @salop_sam @BroughtonM7 @HayleyATFC @btsport @btsportfootball But support man United goodbye

@1agentsmith007 @UFCEurope @ElevenSports_UK @danawhite @btsport The worst thing is how @ElevenSports_UK have totally ignored any direct questions about ppv etc. Shows to me that they can't be trusted already!!

@BTCare The other problem which complicates matters is that apparently my broadband is on an 18m contract when TV was only 12m. The only reason I can come up with as to why I would have signed up to that was if I was missold a combined package last time

@btsportfootball Would have loved to be watching this but sadly your friends @BTCare failed to deliver my new internet service today and have cut off my existing broadband. Very disappointed, love a bit of FA Cup magic. Shame it's not available on #bbcfacup

Didn’t realise how much agg it was cancelling a broadband package and how far you have to look through the help section to find out that you needed to give 30 days notice...30 days ago @bt_uk @BTCare #notsoobvious