BT (British Telecom) outages and service status in Romford, England

Problems in the last 24 hours in Romford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Romford, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Newham, Poplar, Brentwood, Woodford Green, Waltham Forest, Ilford, Gravesend, Barking, Romford, Chigwell, Billericay, and South Ockendon.

City	Problem Type	Report Time
Hackney	Wi-fi	11 hours ago
Newham	Internet	1 day ago
Poplar	Internet	2 days ago
Poplar	Internet	2 days ago
Brentwood	Internet	3 days ago
Hackney	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

• 
  Glo Thienel (@Glo_Thienel) reported 36 seconds ago from Gravesend, England

  Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

• 
  Dr Linda Duffy, PhD (@sportspsycoach) reported 2 minutes ago from Epping, England

  @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

• 
  Hayls Teeney (@HaylsTeeney) reported 5 minutes ago from Enfield Lock, England

  @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

• 
  Sabrina J. Elliott (@SJEIsAnAuthor) reported 6 minutes ago from Tottenham, England

  @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

• 
  farah says (@Farah_Lou) reported 9 minutes ago from Loughton, England

  @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

• 
  La Coltelli ⭐️ (@LaMC1987) reported 11 minutes ago from Basildon, England

  @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

• 
  Dr. Kelechi Anyikude (@KelechiAFC) reported 20 minutes ago from East Ham, England

  @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

• 
  Rob Fisher 💙 (@rob_fisher_efc) reported 26 minutes ago from Tottenham, England

  @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

• 
  nicola1972 (@Nicola1117) reported 32 minutes ago from Romford, England

  @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

• 
  jim lee (@jimbo888) reported 33 minutes ago from East Ham, England

  @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

• 
  Jess Brittain-George (@jbrittaingeorge) reported 34 minutes ago from Hackney, England

  Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

• 
  julie atkin (@atkin_julie) reported 37 minutes ago from Hackney, England

  @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

• 
  Mike Miners (@theessexsog) reported 39 minutes ago from Billericay, England

  @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

• 
  Richard Burgess (@Cover4Caravans) reported 41 minutes ago from Billericay, England

  Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

• 
  Dave O'Carroll (@DaveOCarroll) reported 45 minutes ago from Walthamstow, England

  @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

• 
  farah says (@Farah_Lou) reported 46 minutes ago from Loughton, England

  @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

• 
  MadameCholet (@PurpleDon1973) reported 49 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  TQ (@Trizz_7) reported 49 minutes ago from Hackney, England

  @btsport fix your ******* app, always telling me I’m not in the UK when I clearly am

• 
  ken (@uk12345) reported 51 minutes ago from Romford, England

  @bt_uk So it's not my problem your problem at your problem at your end .

• 
  グラハム・スミス® (@BancoDePapa) reported 52 minutes ago from Tottenham, England

  @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Pauline Nelson (@DrP_Manc) reported 2 minutes ago

  @bt_uk @bt_uk. I have phoned the number. I’ve got it on speed dial. You constantly lie saying you will fix the line but you do nothing. You really are appallingly bad. No care for elderly customers without broadband. Formal complaint coming. Not that you give a darn. Appalling.

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 2 minutes ago

  I think @bt_uk have been in the pub watching the football today. Broadband has been up and down all day.

• 
  Chris Dawson (@ChrisCharlesD1) reported 3 minutes ago

  @bt_uk @WeAreOpenreach Hi BT and Openreach. how do i raise a complain. BT broadband customer multiple people on our estate, just had Openreach yet again 2 hours ago out to street to say no fault, to have internet off again., Its clear they are not fixing the faul this is not the

• 
  M.C. (@MCarvill180) reported 4 minutes ago

  @bt_uk absolutely ridiculous service. My extender wouldn't connect, customer service replaced it with another identical extender, wouldn't connect, customer service then said they were completely wrong extenders and they would send proper extender, guess what ..

• 
  H (@surkdidat) reported 4 minutes ago

  @bt_uk I have but I am still trying to find out what the actual incident is and why it was down 5 hours yesterday and over 5 hours today

• 
  pete replica (@petereplica) reported 7 minutes ago

  @bt_uk Cut off my phone and net 1 week ago, instead of an upgrade. Got net back this week. Now I don't have a phone no. I can get no response from BT now. Customer of 50 years. Treated like filth. B'band speed 1/2 what is promised. Really appalling treatment.

• 
  ANDREW HENDERSON (@AHende1006) reported 8 minutes ago

  @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

• 
  Daniel Factor (@DanielFactor79) reported 15 minutes ago

  @bt_uk They'd probably get faster internet buried under rubble than the **** slow crap we get from you retarded **** eating ******* *****!

• 
  Mini67!x (@jellywellys99) reported 16 minutes ago

  @bt_uk I have tried to do it on my account even downloaded the app but nowhere to do it it just sends you round and round in circles I am a new customer today this isn't looking good so far

• 
  Tom Tolkien (@tomtolkien) reported 18 minutes ago

  @bt_uk Why don’t you just fix your website?