BT (British Telecom) outages and service status in Newham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- BT (British Telecom) generated 25 outage signals in the last 24 hours around Newham, including 25 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 23, 10:37 PM GMT+1.
- Internet (60%)
- E-mail (17%)
- Wi-fi (14%)
- Total Blackout (6%)
- Phone (3%)
The latest reports from users having issues in Newham come from postal codes E13 and E12 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newham, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Southwark, Poplar, City of London, Newham, Waltham Forest, Islington, Ilford, and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 13 minutes ago |
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Internet | 42 minutes ago |
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Total Blackout | 58 minutes ago |
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Internet | 1 hour ago |
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1 hour ago | |
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Internet | 2 hours ago |
Nearby cities with recent reports
23 recent signals
11 recent signals
4 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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Jess Brittain-George (@jbrittaingeorge) reported from Hackney, EnglandUnsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.
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Dhammadinna (@Dhammadinna) reported from Poplar, England@bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.
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Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.
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Polly Cziok (@PollyCziok) reported from Hackney, EnglandOur @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.
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Liz (@ejp72) reported from Walthamstow, England@btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.
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RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England@btsport can the support team please message me
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TQ (@Trizz_7) reported from Hackney, England@btsport fix your ******* app, always telling me I’m not in the UK when I clearly am
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Marv- So Real Sounds (@MarvManPro) reported from Poplar, England@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!
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Lesley Thompson (@lesleythom) reported from Hackney, England@btsport has the worst commentators, uninformed drivel
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steve platt (@plattste) reported from Ilford, England@BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.
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KP 🇺🇸 (@kylepont) reported from Ilford, EnglandHi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit
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Paul Kellaway (@pkllwy) reported from Poplar, England@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
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Sandra Dibble (@Dibbssa) reported from Walthamstow, England@NorseSon @DailyMailUK Exactly. Sensationalising a headline which is total BS. Don’t say whether he even had a ticket for the game. All stupid if you ask me. @btsport showing it for free
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Kiwi 🥝 🔜 #EGX London | #4TG Game Con (@TheBonnieKiwi) reported from Poplar, England@kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin
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john durant (@johndurant63) reported from Islington, England@bt_uk waited five hours for a engineer No communication Anotherost customer
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Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England@bt_uk why has my broadband been so bad for 3 days now !!
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S.A (@ShadaBhaiShahed) reported from Stratford, England@bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.
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Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England@bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🐧 Me Might be Animal! 🐧 (@me_not_animal) reported@bt_uk Customer without a working phone line due to the upgrade to digital voice!
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Mags (@mags_cav) reported@bt_uk engineers damaged lights in my garden. After contacting your claims people,and chasing 3 times, I’ve been told keoghs are ‘not entertaining’ my claim! The had NO BUSINESS being in my garden! Damage caused but it’s not your fault? Dismissive and condescending reply.
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Stu (@stoopo) reported@bt_uk now got rid of the voicemail but the line crackle is bad. Cables look sound. It’s been like this four days she says.
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Tom Chapman 🐀 (@TomChap) reported@bt_uk Hi, I have just signed in to the BT account and the last bill says (Final bill). Next to the BT account No it says (Inactive). I was in credit and this was sent to my bank account. So I'm guessing its ok to cancel.
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thisissaffers (@ThisisSaffers) reported@bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?
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MikeyyBarbatoo. (@MikeyBarbatoo94) reported@SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@me_not_animal @bt_uk I've had problems with my 90 year old mum's BT transfer to digital voice. I've been in contact with the technical team who arranged a call back that never happened. When I got back in touch after they didn't call back they denied promising to call back. BT lie to customers.
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Paul Beeson (@peeceebee23) reported@bt_uk Hi, our internet keeps dropping out with message saying connected without internet. Usually only lasts a minute or two. Being happening fairly regularly last few days. Any help pls.
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JAH (@JAH59) reported@bt_uk I want to make a complaint
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Devraj Ray (@devraaaaaj) reported@bt_uk Just spoken to your team, who've said I won't be connected for another 8 days. Signing up to BT Full Fibre has been a genuinely awful experience from start to...well, who knows what to. This is unending.