BT (British Telecom) outages and service status in Newham, England

Problems in the last 24 hours in Newham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newham, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, City of London, Southwark, Islington, Waltham Forest, Newham, Ilford, Dagenham, and Poplar.

City	Problem Type	Report Time
Hackney	Internet	15 hours ago
City of London	E-mail	20 hours ago
Southwark	Internet	20 hours ago
Islington	Total Blackout	22 hours ago
City of London	E-mail	1 day ago
Hackney	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

• 
  FirstClassLounge (@1stclasslounge) reported 3 minutes ago from Stratford, England

  So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

• 
  V8 Gooner (@GoldenGoonerlg) reported 9 minutes ago from Ilford, England

  @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

• 
  Daniel Hirschmann (@danielhirschman) reported 13 minutes ago from Hackney, England

  Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

• 
  Paul Kellaway (@pkllwy) reported 14 minutes ago from Poplar, England

  Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

• 
  TQ (@Trizz_7) reported 17 minutes ago from Hackney, England

  @btsport fix your ******* app, always telling me I’m not in the UK when I clearly am

• 
  R4T3D_R7 (@R4T3D_R7) reported 20 minutes ago from Poplar, England

  @Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis

• 
  Richard (@sirblackers) reported 21 minutes ago from Walthamstow, England

  @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

• 
  Martin Warner (@mwarn73) reported 25 minutes ago from Poplar, England

  @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

• 
  Steve Rowley (@MidEssexOD) reported 25 minutes ago from Islington, England

  @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

• 
  abby handbridge (@abbyhandbridge) reported 31 minutes ago from Islington, England

  @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

• 
  Steve (@stevetom110) reported 33 minutes ago from Eltham, England

  @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

• 
  George Mann (@sgfmann) reported 34 minutes ago from Ilford, England

  @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

• 
  The Star PA (@TheStarPA) reported 36 minutes ago from Poplar, England

  @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

• 
  Martin Warner (@mwarn73) reported 45 minutes ago from Poplar, England

  @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

• 
  Sally-anne Cole (@mrsscole) reported 48 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  Jessicaannewoodley (@JessicaWoodley) reported 50 minutes ago from Hackney, England

  @bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 51 minutes ago from Poplar, England

  @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

• 
  Leighton Stoane (@LeightonStoane) reported 54 minutes ago from Walthamstow, England

  @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

• 
  Dhammadinna (@Dhammadinna) reported 55 minutes ago from Poplar, England

  @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

• 
  lisah1974 (@harberlisalfc) reported 58 minutes ago from Hackney, England

  @bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ramnish Kalsi (@ramnishkalsi) reported 7 minutes ago

  @bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).

• 
  John Davis (@chartjohn30) reported 7 minutes ago

  @bt_uk As a Broadband customer of 16 yrs I have been very pleased to access inclusive hotspots when other services are not available. Yesterday I tried to use one. Put in user and passw, fine, but... (1/4)

• 
  HibsBoy1875 (@DE61656) reported 8 minutes ago

  @bt_uk i am getting the following message on my emails > Unable to validate the information provided > and even when i try to change password still not getting access. Please help

• 
  Darren Smith (@Smicer999) reported 17 minutes ago

  @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

• 
  Gary (@petrolheadtoo) reported 18 minutes ago

  @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

• 
  Michael E (@Michael35427696) reported 23 minutes ago

  @bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!

• 
  🇬🇧 (@JakeTheScalper) reported 24 minutes ago

  @bt_uk my broadband is down AND your website is down so I can’t report an outage. Such poor service no wonder everyone is moving to alt nets

• 
  Berni (@BikerBerni) reported 24 minutes ago

  @HooverMouse @bt_uk I spent nearly 2 hours on the 'phone being passed,after a long wait, to one person after another, only to be told there was no problem! Been going on for days.

• 
  Witold Chojnowski (@Boytjie8) reported 26 minutes ago

  @BTCare hello, i am abroad in travelling In Croatia atm. Bt randomly disabled my email.having spent three hours with your messaging team it is still, not working. What do I do? I would like to speak to someone on a phone

• 
  Kevin Fowler (@KevinF1311) reported 28 minutes ago

  So I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk