BT (British Telecom) outages and service status in Newham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Newham, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 9, 3:17 PM GMT+1.
- Internet (63%)
- Wi-fi (22%)
- Total Blackout (7%)
- Phone (5%)
- E-mail (2%)
The latest reports from users having issues in Newham come from postal codes E12 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newham, England
The most recent BT (British Telecom) outage reports came from the following cities: Newham, Poplar, Lewisham, Hackney, Ilford, Tower Hamlets, Waltham Forest, Leyton, and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Internet | 6 hours ago |
|
Poplar
|
Total Blackout | 1 day ago |
|
Newham
|
Wi-fi | 1 day ago |
|
Lewisham
|
Internet | 10 days ago |
|
Newham
|
Wi-fi | 13 days ago |
|
Newham
|
Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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Paul Kellaway (@pkllwy) reported from Poplar, England@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.
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novice (@jjjecannon) reported from Hackney, England@bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????
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🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, EnglandWhat I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)
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Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England@bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT
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paulusthewoodgnome (@woodgnomology) reported from Poplar, England@BigBlueDave @bt_uk @btsport @btsportfootball @YouTube Similar speeds, similar problem. Switched router off/on and it's much improved. Albeit, dropping out periodically for a couple of seconds. Only a problem on Smart TV YouTube app. No streaming issues via PC.
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Sean Kerrigan (@seankerrigan) reported from Ilford, England@norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless
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Dein Moore (@deingerous1) reported from Stratford, England@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Dhammadinna (@Dhammadinna) reported from Poplar, England@bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.
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Kate Austin (@kateaustin496) reported from Stratford, England@thebedfordfox @btsport Not a bad cricketer either David.
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Daniel Hirschmann (@danielhirschman) reported from Hackney, EnglandWow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!
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steve platt (@plattste) reported from Ilford, England@BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.
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Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England@bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?
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Ramon Guthrie (@Ramonnavarro) reported from East Ham, England@BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection
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Marv- So Real Sounds (@MarvManPro) reported from Poplar, England@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!
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Martin Warner (@mwarn73) reported from Poplar, EnglandFunny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔
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Jay Gilbert (@jayboy4444) reported from Ilford, England@BTCare Broadband is so poor ...Pay for infinity , and takes an infinity to download anything . Spent 45 minutes arranging for an engineer and 24 hours later you call my house phone , speak to my daughter , Tell her it’s fixed , cancel engineer #fail it’s not working properly !!!
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Dhammadinna (@Dhammadinna) reported from Poplar, England@bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!
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Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Beale (@BeAl3r) reported@bt_uk @BTCare never fail to amaze with how poor your customer service is 👍 over 40 days since I claimed the reward card and still nothing. To then be told by the third party company that you never submitted my reward card claim. Pathetic to say the least. Not even sorted yet.
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Angry Bird Flies 💙 (@Rosiecat2) reported@btbusinesscare Hi we had a new contract broadband fitted yesterday. Today our digital phone has stopped working. Can you give me a contact number to get this fixed please. Trying to get help via website is hopeless !
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Eaters (@eaters2009) reported@bt_uk This is not acceptable. You told me to phone you regarding my issue. I tried last night and again this morning on 5 or 6 occasions. I can’t spend the whole day trying to get through. Put more people on the line.
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moz💤 (@tinnie31) reported@bt_uk I’ve had numerous engineers out now but the issue is with the corroded line
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6igantuar (@6igantuar) reportedI'm with BT, through them I get EE, so I can use TNT Sports, which I have to use Discovery+ to watch, and now they're saying I need an HBOMax account, but when I go to login they don't recognise my email, so I can't watch any sports that I've paid for. @bt_uk @EE @discoveryplus
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Andrew Farrow (@Farrowmagic) reported@btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…
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brody parker (@brodypa41649165) reported@bt_uk @BTCare tiniest bit of snow and now internet is down, absolute scammers, scam half the country with your £40 for 50mb packages absolutely terrible company youfibre will put u out of business in a few years
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Mark P Tickner (@mptickner) reported@TalkTalk It's @BTCare #Openreach that's the issue. All my neighbours went down and I'm the only TT customer, but everyone's providers are over Openreach. They simply don't give a ****.
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Aymi Duignan (@AymsDesigns) reported@btbusinesscare I can’t get through to you on any numbers to cancel. If I try contact to buy something I get through easily but then NO help when I want to cancel
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susie dolphin (@Sudo_1962) reportedAfter almost a month since our broadband went down and still no sign of a repair. Continually fobbed off by @WeAreOpenreach and @btbusinesscare