BT (British Telecom) outages and service status in Newham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Newham, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received May 11, 9:40 AM GMT+1.
- Internet (74%)
- Total Blackout (9%)
- E-mail (6%)
- Phone (6%)
- Wi-fi (3%)
- TV (3%)
The latest reports from users having issues in Newham come from postal codes E12 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newham, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Dagenham, Hackney, Islington, Poplar, Waltham Forest, City of London, Newham, Bexleyheath, Lewisham, Ilford, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 26 minutes ago |
|
Dagenham
|
Internet | 3 days ago |
|
Hackney
|
Internet | 3 days ago |
|
Southwark
|
Internet | 3 days ago |
|
Southwark
|
Wi-fi | 4 days ago |
|
Islington
|
Internet | 6 days ago |
Nearby cities with recent reports
Community Discussion
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BT (British Telecom) Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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James Martin Charlton (@jmc_fire) reported from Stratford, England.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected
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Zarghum hassan (@Zarghum) reported from Ilford, England@btsport my phone app is not working who can help
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MadameCholet (@PurpleDon1973) reported from Ilford, England@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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The Star PA (@TheStarPA) reported from Poplar, England@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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Toby (@7Ten) reported from Ilford, England@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
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RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England@btsport can the support team please message me
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Steve Rowley (@MidEssexOD) reported from Islington, England@Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.
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KP 🇺🇸 (@kylepont) reported from Ilford, EnglandHi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit
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Fresh To Death (@freshtodeath) reported from Hackney, England@GaryLineker tell @btsport @btsportfootball to fix their bloody app!! 🤬
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Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England@howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.
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TQ (@Trizz_7) reported from Hackney, England@btsport fix your ******* app, always telling me I’m not in the UK when I clearly am
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭 (@PaulyKendrick) reported from Islington, England@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Dhammadinna (@Dhammadinna) reported from Poplar, England@bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!
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lisah1974 (@harberlisalfc) reported from Hackney, England@bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way
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Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England@ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!
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Liz (@ejp72) reported from Walthamstow, England@btbusinesscare having intermittent issues with our broadband. Trying to do the online check and it’s taking forever. We had this yesterday as well.
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john durant (@johndurant63) reported from Islington, England@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Daniel Hirschmann (@danielhirschman) reported from Hackney, EnglandWow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Liddle (@aboycalleddavid) reported@bt_uk Is there a problem with account logins? I am trying to log in but when I get to the page where I enter my verification code sent to my email - the box disappears and the screen flicks to a white screen
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Lee Williams (@LeeWilliams154) reported@bt_uk I cannot find the option for online chat, I am disabled and need a reliable land land service, I use Starlink as my Internet provider.
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Bill Scott (@BillSco747) reported@WeAreOpenreach @KeoghsLaw @bt_uk The link does not work. I have sent you a private message! This is truly ridiculous by Openreach who as far as I can gauge are acting in bad faith!
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Garv Mittal (@garv25mittal) reported@bt_uk I have called countless times…the issue is the appointment gets rescheduled automatically and there is no intimation. I have waited for 05 hours today just for your agent to say the appointment has been rescheduled to 03 May AM slot. I need this to be escalated immediately
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Sebastian Colt (@Red_Rescue) reported@bt_uk Speaking to support on the phone anecdotally this seems to be a significant problem. I think the scale of it can be tracked by how many calls last less that a few seconds (due to dead air) or how many pin numbers are requested but not used. (as they are not supplied in time)
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David Keight (@dkeight) reported@weatherbraine @bt_uk @Ofcom BT - Beyond Terrible.
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Kasim (@Kasim26767212) reported@bt_uk Whats the customer setvice number ?
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TSLG13007 (@TSLG13007) reported@bt_uk We have been with BT for decades and never known the customer service this bad. It is too complex to explain on here but after many years, we will be moving supplier
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Steph Murray (@DerekDonkey1977) reported@bt_uk 9 engineer visits, executive level complaint and no resolution and your solution is to close the complaint Why am I paying for a service I’m not receiving
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Ann Merrigan (@MerriganAnn) reported@bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago