BT (British Telecom)

BT (British Telecom) Outage Report in Newham, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Newham come from postal codes E12, E13 and E6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newham, Greater London, England 12/16/2025 08:40

December 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Hackney, Harringay, Southwark, City of Westminster, Ilford, Barnet, City of London, Wandsworth, Hammersmith, Waltham Forest, Hampstead, Islington and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • danialtink Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • FranRoss9 Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

  • SamVerissimo Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • A71KUR A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • chrissiemoux Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • OhAthairne Sam Ó hAtháirne (@OhAthairne) reported from Islington, England

    Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ricardostory Ricardo Rodrigues (@ricardostory) reported

    @bt_uk has the worst costumer service of all broadband providers in UK. Just raised a complaint and the person read me the number and immediately after I wrote it said: now I am closing this complaint as you didn't accept my offer. #bullys #HeavenOnEarth is @bt_uk

  • OldSkool_Gooner Arsenal Ads (@OldSkool_Gooner) reported

    Hearing reports that @jjenas8 has been found and is sat on the @btsport pundits table talking bollocks about football as per usual so he must be ok. His internet connection must be down as he’s been awfully quiet since Thursday. Might be worth calling out an engineer #FoundJenas

  • NicolaHenders16 Nicola Henderson (@NicolaHenders16) reported

    @bt_uk extremely frustrating. Moved home a month ago and still no BT or broadband tv. Eng was a no show on Thursday and cant get through to anyone to help me on the phone. 😡

  • Tommogunn Thomas Morey (@Tommogunn) reported

    @bt_uk Been on hold for more than 1 hour - can’t use automatic service as no land line. No broadband, trying work from home. Absolute joke.

  • MattBruceSmith1 Matt Bruce-Smith (@MattBruceSmith1) reported

    @btsportfootball Absolutely shocking defending, first goal conceded because of Stacey and the second goal because of Rico, feeling sorry for the rest of the team as it’s been a good performance just poor defending by AFCB. @btsportfootball @btsport

  • sarahlort sarah lort (@sarahlort) reported

    @bt_uk thoroughly frustrated and disappointed in your service. Let down last minute. We planned our entire house move around you and your promises.

  • piprowe19 Philippa Rowe (@piprowe19) reported

    @bt_uk have spent over 2 hours trying to get through to you on your phone lines, managed to get through to chat who told me to ring again - our hub and tv router has not been delivered - and has been the case for 3 days, being charged for a service I can’t use. Not impressed.

  • SabotagedFool2 Colin 'GangStalked' Williams (@SabotagedFool2) reported

    @bt_uk I'm not sure if the router still keeps restarting because i've been distracted... but i'll get back in touch if there's any new problems... if i'm able to. Thank you. If only you could help with other (non-tech) issues as swiftly. But you can't.

  • SueDuris Sue Duris (@SueDuris) reported

    @bt_uk Hi Brian. Thanks for checking in. 2nd hub was red. Open reach didn’t show up for their appt. so the answer is no. You could help me by reconfirming my Monday appt. very upset. Almost a week without broadband. Not a good start for #BT.

  • mike_lornewray Mike Lorne-Wray (@mike_lornewray) reported

    @bt_uk we loose our signal regularly, can't use wifi on any more than one laptop or phone any one time else it slows right down or cuts out. Was advise to by a booster from you no improvement. Need it sorting ASAP can't work.