BT (British Telecom) Outage Report in Newham, Greater London, England
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The latest reports from users having issues in Newham come from postal codes E12 and E13.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Newham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Barnet, Hackney, Romford, Orpington, Southwark, Croydon, Wandsworth, Bromley, Islington, Dartford, Camden Town, Newham, Paddington and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Barnet |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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Richard
(@sirblackers) reported
from
Walthamstow, England
@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
@bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Keren Harrison ⚽️💙
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Not still not working properly 😢
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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steve platt
(@plattste) reported
from
Ilford, England
@BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?
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Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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andrew rawstron
(@scienceboy7) reported
If anyone’s having issues with #BTmail on Apple or other email clients, check if you’ve set up 2FA in BT. I think it’s stopping 3P clients from working correctly. The guy I spoke to from @bt_uk yesterday told me it wouldn’t but, the proof of the pudding… Views?
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Melinda Haskins
(@mellhaskins) reported
@bt_uk internet is currently down in my area TA10 any clues as to why?
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Stuart Duff
(@duffy1972) reported
@farmerThomo Ironically @bt_uk owns @EE and have never offered a package deal
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Manor Farm Shop
(@manorfarmshopuk) reported
I take it back @BTCare are not the worst for customer service, this award goes to @WeAreOpenreach To be honest not much in it but open reach just beat BT by a whisker
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Andrew Beardsley 🏳️🌈🇬🇧
(@andyb_1981) reported
Two examples of customer service. Call @SkyUK explain recently single & need to reduce bills. Amazing service & sort new deal. Same call to @bt_uk @BTGroup usual poor service. Can’t help. Nothing can do. If want to leave will have to pay fees! Which one is focused on customer!??!
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Michael Ellis
(@mellis737) reported
@bt_uk You cannot even tell us what work still needs to be done to accomplish this!! It’s awful and you have no idea if the impact this has along with extra costs we incur because we don’t have a decent Wi-Fi network. I’m so bloody angry…
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Michael Ellis
(@mellis737) reported
@bt_uk Way you could advise YOUR customer correctly???!!!
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Hazel Thomas
(@hazelthomas5) reported
What a nightmare @bt_uk cut off our internet in error - wrong property as we had two accounts, totally their fault yet they can't rectify till 8th August. Countless phonecalls and promises of a call back, never happens and guess what, no complaints dept. Disgusting.
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Paula
(@paulalb16) reported
@bt_uk why can’t I cancel my landline online? Why do I have to spend my time ringing up to cancel a service?
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Ross
(@Rossva1189) reported
Been a @bt_uk customer for over 20 years. Finally switching provider as can get x10 the speed for less £4 a month. Now find out I need to pay £7.50 a month to keep the email service I’ve had from them for 20 years. This is absolute robbery @bt_uk . Talk about anti competition !