BT (British Telecom) outages and service status in Newham, England

Problems in the last 24 hours in Newham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newham, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Southwark, Newham, City of London, Islington, Ilford, Waltham Forest, Barking, Dagenham, Poplar, and Catford.

City	Problem Type	Report Time
Hackney	Internet	2 hours ago
Southwark	Internet	21 hours ago
Newham	Wi-fi	2 days ago
Hackney	Internet	2 days ago
City of London	Internet	2 days ago
Hackney	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

• 
  simon colvin (@Simon_Colvin) reported 1 minute ago from Islington, England

  @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

• 
  George Mann (@sgfmann) reported 4 minutes ago from Ilford, England

  @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

• 
  Dave O'Carroll (@DaveOCarroll) reported 6 minutes ago from Walthamstow, England

  @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

• 
  Martin Warner (@mwarn73) reported 6 minutes ago from Poplar, England

  @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

• 
  Tafazzul Miah (@BabumiahMiah) reported 10 minutes ago from Poplar, England

  @btsport your app doesn’t have the option to chrome cast the games, can you fix it please

• 
  Gary Jones (@garageowns) reported 14 minutes ago from Hackney, England

  @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

• 
  john durant (@johndurant63) reported 17 minutes ago from Islington, England

  @bt_uk waited five hours for a engineer No communication Anotherost customer

• 
  Steve Rowley (@MidEssexOD) reported 18 minutes ago from Islington, England

  @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

• 
  julie atkin (@atkin_julie) reported 20 minutes ago from Hackney, England

  @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

• 
  R4T3D_R7 (@R4T3D_R7) reported 26 minutes ago from Poplar, England

  @Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis

• 
  Polly Cziok (@PollyCziok) reported 31 minutes ago from Hackney, England

  Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

• 
  KP 🇺🇸 (@kylepont) reported 33 minutes ago from Ilford, England

  Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

• 
  Grace Graham MSc (@Grace_KIS) reported 38 minutes ago from Hackney, England

  Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety

• 
  V8 Gooner (@GoldenGoonerlg) reported 38 minutes ago from Ilford, England

  @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

• 
  Jessicaannewoodley (@JessicaWoodley) reported 47 minutes ago from Hackney, England

  @bt_uk guys. It’s actually not funny how bad your customer services is sort it out . Don’t use BT

• 
  Mr Martin Calder (@Mr_MartinCalder) reported 49 minutes ago from Walthamstow, England

  @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

• 
  Martin Warner (@mwarn73) reported 49 minutes ago from Poplar, England

  Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

• 
  Dhammadinna (@Dhammadinna) reported 52 minutes ago from Poplar, England

  @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

• 
  The General (@kaejlaab) reported 55 minutes ago from Islington, England

  @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

• 
  ScottieDog77 (@ToffeePowered) reported 58 minutes ago from Bexleyheath, England

  **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Gray (@Monetization26) reported 5 minutes ago

  @robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.

• 
  Ian Robson (@GFX2001) reported 6 minutes ago

  @bt_uk BT Message Chat is less than useless. Just spent 30 Minutes trying to get the "Free Speed Upgrade" promised when I upgraded to Full Fibre but not received. But the Chat Bot ignores everything you type in and just asks unrelated questions before saying it can't help.

• 
  Kristen Covo (@kcovophoto) reported 6 minutes ago

  @bt_uk Not to mention I now have the inconvenience of having to post back your faulty product from a post office (are there any left in London?) Instead of your engineer just taking it. Why do I as a customer have to work for you?

• 
  pst (@sliverlodeone) reported 6 minutes ago

  @bt_uk Yes. I’ve just spent 1.5 hours on the phone to a BT guide, for the 4th time in the last 2 months to try and get my issue resolved. After many hours of troubleshooting, with the same processes undertaken by multiple guides you are finally sending an engineer out. Awful service.

• 
  andrealenehan (@tilly4071) reported 6 minutes ago

  @bt_uk wow BT - when are you going to learn that supporting loyal customers is just as important as getting new ones. 30 years with BT internet/broadband, paying bills every month means nothing except I have to pay £30 more than a new customer. Account now cancelled!

• 
  Giselle Brannan (@g15elb) reported 9 minutes ago

  @btbusinesscare why can I not get to speak to anyone at BT Business Local in Lincoln? The system keeps not putting me thru & then saying theirs a fault? Given I have an ongoing complaint & still no solution is this deliberate?

• 
  Alice (@SushiWolfo) reported 20 minutes ago

  @bt_uk But I had an email for digital voice saying my service is going to 67mbps when I'm on the Fiber 100 package

• 
  Carol Lord (@CarolLo58903853) reported 23 minutes ago

  @bt_uk And I've missed 2 calls this afternoon due to my poor mobile signal. But no message left or any info.

• 
  SparkyDuck 🐸 (@SuperSparkyDuck) reported 25 minutes ago

  @bt_uk do your executive complaints team just ignore emails requesting I be contacted? Ive requested calls twice in the space of two days and neither have happened. My internet is still down. Its been 3 weeks. Sort. It. Out.

• 
  Simon Caffrey (@caffrey_simon) reported 25 minutes ago

  @WeAreOpenreach @bt_uk 3/ I say again there is an Openreach network fault on Portland but you are not listening. The quote from @Starlink is on its way!