BT (British Telecom) Outage Report in Newham, Greater London, England
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The latest reports from users having issues in Newham come from postal codes E13 and E12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Newham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, City of Westminster, Romford, London, Hammersmith, Croydon, Southwark, Tower Hamlets, Islington, Enfield Town, Dagenham, City of London, Newham, Wandsworth and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| City of Westminster |
Internet | |
| Romford |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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simon phipps
(@simonphipps) reported
from
Camden Town, England
Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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Edward Kellow
(@edwardkellow) reported
from
Paddington, England
@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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Vaughn Highfield
(@Starfox118) reported
from
Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ⱤØ₵₭₵ⱧɆ₣
(@fab4records) reported
@bt_uk I used the trouble shooter on each & every occasion it happened which fixes the problem but the same problem persisted over a period of time. A few days ago it it happened again. At that point we made our decision to move. Perhaps in the future ill consider BT again. Thank you.
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Laura Stevens
(@Laura_Stevens1) reported
@OpenreachHelp @bt_uk We can't go around in circles again "make a complaint to BT" "Wait 3 days for a call from BT" @bt_uk "Openreach don't have any excuse" "An engineer will come next week" - engineer doesn't show up and then around and around in circles FOREVER. We need internet to work from home!
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mimmo
(@mimmo90400219) reported
@bt_uk I called your customer services and had to cancel my contract i was able to log in eventually but after i had missed the sporting event i wanted to watch, the Ashes Cricket!
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James
(@jamclarkey) reported
@mrsunnymatharu @bt_uk To expand the BT Smart Hub 2 phone port is a ata like interface. BT's Digital Voice service requires the use of the smart hub 2 as that has specific config and implementation securely inside. If you want to have a non DV phone elsewhere then you you would require the DV adaptor.
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RG
(@RoryGabourel1) reported
@gemmmskiii @bt_uk It’s down in ldn too, and they said it won’t be back working till the 21st 🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃
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Chloe
(@gronowchloe) reported
@bt_uk can I get my box delivered to a different address? I’ll be moved in soon but not living there yet and want my service there when I move in. I was told this was an option but I can’t find how to get it delivered else where when I’m purchasing the WiFi.
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RG
(@RoryGabourel1) reported
@bt_uk Why ******** is my internet going to be down till the 21st. Disgusting
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james evans
(@evansson) reported
@bt_uk Yes been reported and waiting to hear back why the fix is now taking another day and why neighbour two doors down with BT no issues
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Daf (he/him)
(@heyimdaf) reported
Hi @bt_uk - we signed up for a broadband/TV package 2 weeks ago and no sign of router or TV box, & we can't get into our online account as the email we signed up with was previously used for a BT email 10+ years ago. Any idea how to fix?
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RG
(@RoryGabourel1) reported
@bt_uk HOW CAN YOU BE DOWN FOR MORE THAN A WEEK AND JUST NOT EVEN THINK ABOUT TRYING TO COMPENSATE??!??? Sort it out