BT (British Telecom)

BT (British Telecom) Outage Report in Newham, Greater London, England

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The latest reports from users having issues in Newham come from postal codes E12, E13 and E6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newham, Greater London, England 11/22/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Southwark, Hammersmith, Longfield, London, Romford, Croydon, City of London, Paddington, Tower Hamlets, Islington, Barnet, Waltham Abbey, Harringay and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomSouthwark TV
United KingdomHammersmith Internet
United KingdomHammersmith Total Blackout
United KingdomLongfield Internet
United KingdomHammersmith Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • RetrogamesNow Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • MarionPettet Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HakeemKnowsBall hakeem (@HakeemKnowsBall) reported

    @Jack__1803 @virginmedia @btsport are you dumb sky wifi is easily the worst

  • MaireadCunning4 Mairead Cunningham (@MaireadCunning4) reported

    Absolutely disgusted with @bt_uk Did a house move with you in December and ordered your Fibre package. You messed us about and did not deliver. The customer service is seriously lacking. Now we have received a random text to say you are cancelling our order 😡😡😡😡😡😡😡😡😡

  • IshaPathakji Isha Pathakji (@IshaPathakji) reported

    @VillageLifeSW4 Is anyone else’s BT broadband (wired connection not just wifi) completely down? We’ve been told it’s a problem in the area and won’t be fixed until 8pm Friday #btinternet #clapham #abbevilleroad @bt_uk

  • Jack__1803 . (@Jack__1803) reported

    @HakeemKnowsBall @virginmedia @btsport IVE NEVER HAD IT BUT IT CANT BE WORSE THAN THESE TWO RETARDED COMPANIES, ALL THIS MONEY AND THEY CANT PROVIDE DECENT WIFI, NO WIFI TILL THURSDAY FOR NO REASON

  • mikecornes Mike. Stay at home. 3.5% 💙 🐝 🏳️‍🌈 🇪🇺 🖤 (@mikecornes) reported

    @bt_uk Issue has recurred, so am running this now. Router has dropped out multiple times this afternoon.

  • tone86616864 tone (@tone86616864) reported

    @bt_uk WHY HAVE YOUR PRICES GONE UP AGAIN? GREEDY COMPANY NEVER SATISFIED

  • etzionime Ruth Etzioni (@etzionime) reported

    @bt_uk Just shocking service.

  • oliviapienaar Olivia Pienaar (@oliviapienaar) reported

    @bt_uk Having huge issues trying to get in contact with you to activate a new hub for my vulnerable grandad who suffers from dementia and needs wifi urgently for webcams to be installed so he can't walk out of the house in the middle of the night. You partially cancelled (1/2)

  • DominicTrant Dominic Trant (@DominicTrant) reported

    @btsport After paying my bill two weeks ago, you've decided to cancel my service again on the day of the Champions League. What an absolute scandal your service is!

  • 13mossy nigel moss (@13mossy) reported

    Does anyone get broadband and tv from BT @bt_uk If so a. What is their product like b. What is their customer service like. I am totally dissatisfied with @SkyHelpTeam and their efforts to upgrade my broadband. I also have a Sky Q upgrade booked.