1. Home
  2. ❯
  3. Companies
  4. ❯
  5. BT (British Telecom)
  6. ❯
  7. Newham, England
BT (British Telecom)

BT (British Telecom) Outage Report in Newham, Greater London, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Newham come from postal codes E12 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Newham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Newham, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Westminster Abbey, Hammersmith, London, Enfield Town, City of Westminster, Paddington, Mitcham, Islington, Barnet, Sutton, Croydon, Hampstead, Newham, and Muswell Hill.

CityProblem TypeReport Time
Southwark Internet 5 hours ago
Westminster Abbey Total Blackout 6 hours ago
Hammersmith E-mail 22 hours ago
London E-mail 22 hours ago
London Internet 23 hours ago
London Wi-fi 23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • BaizhouCai
    Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

  • AdsMatthews
    Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • Jonny93715061
    Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • mwarn73
    Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • mwarn73
    Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • LauraHolland
    Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • MilaGriebel
    Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • ricmann1977
    Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • mwarn73
    Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • mwarn73
    Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • scottyboy1973
    Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • RobVary
    Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • edwardwoodhouse
    Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • LauraHolland
    Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • FrHadan
    Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • mwarn73
    Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • mwarn73
    Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • RobLondon
    R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • philswallowpics
    Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • PaintSewGlueChe
    Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LG20133
    LG2013 (@LG20133) reported

    @ghost72986 @btsportfootball @btsport It’s on red button, but quality is awful! Not sure if it’s just me?

  • Nano1888
    nano (@Nano1888) reported

    @themichaelowen @btsport Jus glad your in the studio an not on commentry, but then again all the commentators bt hav are terrible! #mcmanamanisdefotheworst

  • dazzymans
    Darren (@dazzymans) reported

    @bt_uk another night of broken bt sports not activated so missing footy again and weekend with motogp still and cant watch on demand or play a mp game as broadbands down again. funny how earlier today i was liar for months but yet again the engineer desk find faulty again :(

  • GlynSanders
    Glyn Sanders (@GlynSanders) reported

    @RedBeeMedia @btsport Umm ok, why trail on subscription only service, why not on Terrestrial TV to begin with..?!

  • ghost72986
    Ghost (@ghost72986) reported

    @bt_uk please help

  • Cocky1903
    Ross Cochrane (@Cocky1903) reported

    @bt_uk you lot are hopeless. On hold for about 45 mins for some tool to answer and just say hello 20 times and hang up.

  • RozEddie
    Roz Lawrence (@RozEddie) reported

    @btsport why does your programme keep buffering? Celtic v Real Madrid? What’s the point of paying to watch football if the transmission is so poor?

  • AddyPUTD
    AddyP (@AddyPUTD) reported

    @btsport why is bt sport 5 such bad quality ???

  • JackMCI_
    Jack🍊 (@JackMCI_) reported

    @btsport i would never of thought i would see bt sport say cookin😭

  • Pat_Carroll595
    Patrick Carroll (@Pat_Carroll595) reported

    @bt_uk In touch with customer services Friday 2nd over an insane charge of £35 for my son going over his 24gb allowance by 0.3mb. Told by BT rep that we could get a better deal by switching to EE. Sims arrived today, PAC codes hadn’t been registered 1/2