1. Home
  2. Companies
  3. BT (British Telecom)
  4. Newham, England
BT (British Telecom)

BT (British Telecom) Outage Report in Newham, Greater London, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Newham come from postal codes E12 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Newham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Newham, England

The most recent BT (British Telecom) outage reports came from the following cities: City of London, Romford, London, Enfield Town, Hammersmith, Southwark, Westminster Abbey, City of Westminster, Paddington, Mitcham, Islington, Barnet, Sutton, Croydon, and Hampstead.

CityProblem TypeReport Time
City of London Total Blackout 2 hours ago
Romford Total Blackout 5 hours ago
London Internet 6 hours ago
Enfield Town Internet 6 hours ago
City of London Internet 7 hours ago
London Phone 8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • BillGlover
    Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • SamVerissimo
    Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • OhAthairne
    Sam Ó hAtháirne (@OhAthairne) reported from Islington, England

    Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

  • teenaantoniou
    Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

  • sgfmann
    George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

  • longfella31
    Mark Perry (@longfella31) reported from Romford, England

    @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

  • kanishofficial
    kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • jimbo888
    jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • ShadaBhaiShahed
    S.A (@ShadaBhaiShahed) reported from Stratford, England

    @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

  • seankerrigan
    Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • theatregirl5264
    theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

  • chrissiemoux
    Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • sparkloaf26
    the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • sgfmann
    George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

  • A71KUR
    A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • martin466004
    Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • original_addick
    Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • Farah_Lou
    farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • OrignalBabydoll
    Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • Team_M_T
    Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • cowrin
    John Nichol (@cowrin) reported

    @PhylMeyer @btsport A thousand times yes! Online, I was stuck in a loop login > go to page > you must login first > login... (2nd person I got on the phone has just cancelled it)

  • michaelord
    Michael (@michaelord) reported

    @bt_uk as an existing customer with all the kit already, will you give my the same deals as a new customer to keep me as a customer?

  • simoneperrin123
    Simone Perrin (@simoneperrin123) reported

    @bt_uk He left me with no service at least 10 people in connections spoken too I received a txt to say no update until Tuesday the earliest . I work from home the mini hub is useless need I go on 😡

  • iant147
    Ian Todd (@iant147) reported

    @bt_uk I've got BT broadband and have had issues with slow speeds for the last 4 months, nobody seems to know what the problem is

  • isabellaevents1
    Isabella Catering (@isabellaevents1) reported

    @bt_uk I never was taking service. Because the account was never set up. Look back to first tweet. The hub is not damaged ! The box to send back is ! I just need a new one!!

  • MrJDashwood
    The Dashwood Studios (@MrJDashwood) reported

    @bt_uk @BTGroup can you explain why you offer compensation before an issue is fixed. 10 traumatic months dealing with you, which still hasn’t been resolved, My fibre was live for a week, it’s now off again and I’m opening post about the pathetic offers I’ve declined.

  • ra_ainsworth
    Robert Ainsworth (@ra_ainsworth) reported

    @ btsport turn down the pitch microphone at saints rugby

  • realales109
    Alexis Hulme (@realales109) reported

    @bt_uk hi there is a broken link on your website in my account both my mobiles show as ready to upgrade however when I click it it just loops back to the Home Screen

  • myringsonfire
    Justin Lim (@myringsonfire) reported

    Never known an internet connection drop so much as @VodafoneUK home broadband tried most now and they may not be the cheapest but @bt_uk definitely the best for connection shame still have months to go for contract end date

  • PhylMeyer
    Phyl Meyer (@PhylMeyer) reported

    @cowrin @btsport It should not be legal to fail to provide an entirely web based way to cancel (without human interaction) a service you were able to sign up for in that way