BT (British Telecom)

BT (British Telecom) Outage Report in Newham, Greater London, England

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The latest reports from users having issues in Newham come from postal codes E12 and E13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newham, Greater London, England 03/28/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hampstead, Newham, Muswell Hill, Woodford Green, Fulham, Grays, Paddington, Hammersmith, Wandsworth, Enfield Town, Croydon, Carshalton, City of Westminster and Hackney.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomNewham Wi-fi
United KingdomMuswell Hill Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alexbunten Alex Bunten (@alexbunten) reported

    @bt_uk Problem with @OpenreachHelp engineers in my area. Didn’t turn up. No warning of cancellation. I need a date sooner than 19th May. please help!!! I can’t take 2 weeks off work waiting to be connected!

  • Airmessy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 John Cook 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Airmessy) reported

    @bt_uk Tonight it hasnt dropped. But for a week its just randomly dropped and come back 10 mins later around 2-3 times a day. I just put it down to random shenanigans. Used to happen with sky alot, but to be fair bt have been great for 12 months, until the last week

  • roryscanlan roryscanlan (@roryscanlan) reported

    @bt_uk I have connection issues with my smarhub 2 with my Sonos only working on 2.4 frequency. How do I get the firmware update?

  • Michael_Arken jeff tracy (@Michael_Arken) reported

    @Garry27977708 @bt_uk Just a temporary issue, WiFi was perfectly fine until a few days ago, my only problem is the fact that they are completely failing to even acknowledge the fact that it's down everywhere at the moment

  • SMarcaigh S O’Marcaigh 🏳️‍🌈🇮🇪🇬🇧💙 (@SMarcaigh) reported

    @bt_uk Seems not long ago and actor was hanging off a helicopter claiming BT broadband was so fantastic . I switched from virgin to sky and have good bb service, overseas call centres put me off BT.

  • BroBinky Andy Wong (@BroBinky) reported

    @EVrenaultzoeni @hibbytrish @bt_uk was that reply from official BT customer services?

  • bdav Ben (@bdav) reported

    @ljcostello @yogivedd24 @bt_uk …especially doesn’t help that 9/10 of the time peoples “Wi-fi” issues claimed to be caused by their provider are actually bad Wi-fi in the house, or open reach caused.

  • BoppersG BoppersMcGinty (@BoppersG) reported

    @MarcAllera @bt_uk Assuming you’re not in a non EE service area.... in which case it’s pointless

  • s6syed s6syed (@s6syed) reported

    @bt_uk please help me can’t get through on the phone had no broadband from Tuesday- called Wednesday and was supposed to get mini hub and New hub as mine is faulty waited two days NO new hub. Only the mini one arrived please can someone look to this- trying to working at home!

  • ChrisFergy Chris Ferguson 💙 (@ChrisFergy) reported

    @Murci_UK @IanKelly1987 @btsport You tell me how the abusers will stop and come up with a better solution……