BT (British Telecom) outages and service status in Newham, England

Problems in the last 24 hours in Newham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newham, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, City of London, Southwark, Islington, Waltham Forest, Newham, Ilford, Dagenham, and Poplar.

City	Problem Type	Report Time
Hackney	Internet	9 hours ago
Hackney	Internet	1 day ago
City of London	E-mail	1 day ago
Southwark	Internet	1 day ago
Islington	Total Blackout	1 day ago
City of London	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

• 
  Martin Warner (@mwarn73) reported 1 minute ago from Poplar, England

  So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

• 
  🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported 4 minutes ago from Hackney, England

  What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

• 
  Liz (@ejp72) reported 9 minutes ago from Walthamstow, England

  @btbusinesscare having intermittent issues with our broadband. Trying to do the online check and it’s taking forever. We had this yesterday as well.

• 
  Joe Boyd (@realJoeBoyd) reported 12 minutes ago from Islington, England

  @btsport I wonder what the fix is?

• 
  KP 🇺🇸 (@kylepont) reported 13 minutes ago from Ilford, England

  Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

• 
  simon colvin (@Simon_Colvin) reported 15 minutes ago from Islington, England

  @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

• 
  Gary Jones (@garageowns) reported 18 minutes ago from Hackney, England

  @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

• 
  Jessicaannewoodley (@JessicaWoodley) reported 24 minutes ago from Hackney, England

  @bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!

• 
  Armstrong (@steve2682) reported 25 minutes ago from Bexleyheath, England

  @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

• 
  Barry (@uksov) reported 27 minutes ago from Eltham, England

  @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

• 
  Ryan Heatly (@RyanHeatly) reported 28 minutes ago from City of London, England

  @lee4ord @btsport @SkySports Not a bad shout

• 
  Leighton Stoane (@LeightonStoane) reported 29 minutes ago from Walthamstow, England

  @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

• 
  Johan Larsson (@jlarsson89) reported 31 minutes ago from Eltham, England

  @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

• 
  Dhammadinna (@Dhammadinna) reported 38 minutes ago from Poplar, England

  @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

• 
  The Star PA (@TheStarPA) reported 41 minutes ago from Poplar, England

  @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

• 
  Richard (@sirblackers) reported 43 minutes ago from Walthamstow, England

  @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

• 
  Dave O'Carroll (@DaveOCarroll) reported 46 minutes ago from Walthamstow, England

  @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

• 
  Edward Woodhouse (@edwardwoodhouse) reported 48 minutes ago from Poplar, England

  @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

• 
  Johan Larsson (@jlarsson89) reported 54 minutes ago from Eltham, England

  @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

• 
  S.A (@ShadaBhaiShahed) reported 58 minutes ago from Stratford, England

  @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison 🇬🇧🇬🇧🇬🇧 (@alitaymack) reported 6 minutes ago

  @bt_uk And I am ready to slit my wrists!!! Out tv box is not working so we have no TV since this afternoon

• 
  Gary (@petrolheadtoo) reported 7 minutes ago

  @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

• 
  Kat (@Kat06075689) reported 7 minutes ago

  @bt_uk down and we have a medical device that requires WiFi to measure a baby heart rate. Device won’t alarm if heart rate drops so essentially we can’t act right away should that happen. Fed up with BT now! Can I leave without a fee for this?

• 
  Andy250 (@Ministryofmess) reported 8 minutes ago

  @bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.

• 
  Tom Tolkien (@tomtolkien) reported 11 minutes ago

  @bt_uk Why don’t you just fix your website?

• 
  HibsBoy1875 (@DE61656) reported 13 minutes ago

  @bt_uk i am getting the following message on my emails > Unable to validate the information provided > and even when i try to change password still not getting access. Please help

• 
  Dwain Driver (@TrainDriver1982) reported 14 minutes ago

  If @bt_uk tries to insist your router is broken (when actually the network is down) DO NOT accept their new router unless you enjoy your tv stream constantly buffering….

• 
  Gary (@petrolheadtoo) reported 16 minutes ago

  @bt_uk My BT broadband was down from last Wednesday until about 4pm yesterday. Now that it is working again i looked about messaging them to complain and ask how they will compensate me. Has anyone had any success or a helpful answer from a stupid bot. Me thinks its switch time

• 
  Amanda Eastwood (@eastwap) reported 22 minutes ago

  @bt_uk I will never call BT again, it’s not worth the stress it causes. Very uneducated customer services. Have consistently been told incorrect information and no communication back. The apparent ‘complaints’ investigator I spoke to yesterday hadn’t even investigated my complaint.

• 
  Matthew Freeman (@MattAkaSigmond) reported 23 minutes ago

  @bt_uk how terrible can you make the broadband renewal process?