BT (British Telecom)

BT (British Telecom) Outage Report in Newham, Greater London, England

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The latest reports from users having issues in Newham come from postal codes E12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newham, Greater London, England 01/16/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Hackney, Hammersmith, Greater London, Croydon, Harringay, Southwark, Barnet, Swanley, Islington, Wandsworth, Enfield Town, Hampstead and Romford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • KelechiAFC Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England

    @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

  • LeightonStoane Leighton Stoane (@LeightonStoane) reported from Walthamstow, England

    @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @ajetshehu24 @btsport Hes a awful co commentator

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rubina87 Rubz (@Rubina87) reported

    @bt_uk sales advisor missold me a contract, called up to cancel, new advisor said they'd call me the following day but didn't. Now on hold again on the phone having had to call back myself. Losing my patience with BT's customer service

  • FirstTheLvst dylan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@FirstTheLvst) reported

    @NatTheNocturnal @bt_uk Now Cinema is basically Sky Cinema, you could likely get fibre and full range of Sky + cinema for £20 less. If it's broadband only. Both Virgin and Sky should be nearly half your current price for the same speed. Rn you're paying the equivalent of a 1gig down price from Virgin

  • shadebug EdD (@shadebug) reported

    Damn, spend ages trying to set up a password that's short enough and insecure enough for an @virginmedia account only to get told I can't set up an account at the moment. Can we please get a useful ISP in the UK? We used to have @Plusnet but they got bought out by @bt_uk

  • sherbsvilletv 🌿🐸 sherbsville 🌻🐝 (@sherbsvilletv) reported

    @bt_uk hi, we really need help with our account. we’ve been charged for nowtv since last yr, when it was supposed to end aug 28th. plus another issue. ty

  • LauraM082 Laura (@LauraM082) reported

    @bt_uk Well I’m a little confused in that I had a text saying it was fixed, tried 3x rebooting the main hub & still nothing. Do you have any more info please?? Thanks Sharonk for your help so far.

  • simonedentonxo 🦋 𝐒𝐈𝐌𝐎𝐍𝐄 🦋 (@simonedentonxo) reported

    @bt_uk having a bit of trouble with my broadband, can you help?

  • MikeDan74709908 Mike Daniels (@MikeDan74709908) reported

    @bt_uk Myphone number is 01892723074. I have been told by a private individual and my GP that they have left messages for me. Not received nothing on 1571. Phone has not been unattended. Need help please.

  • c0ilgg c0il (@c0ilgg) reported

    @ZachKappa @bt_uk Might sound stupid but my friend has *** internet but when he plays on his hotspot he gets like 20 ping more than me consistently so idk try that if your service isn’t ****

  • stemark01 Ste (@stemark01) reported

    @hayley_vaughan @btbusinesscare @BTBusiness That's awful. Not like you live in the Outer Hebrides. You'd have thought it'd be straight forward.

  • dantheman19970 dan (@dantheman19970) reported

    @bt_uk I would like to know the name of the music on hold when you call up customer Service