BT (British Telecom)

BT (British Telecom) Outage Report in Newham, Greater London, England

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The latest reports from users having issues in Newham come from postal codes E12 and E13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newham, Greater London, England 02/26/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilford, Southwark, London, Hammersmith, Thornton Heath, Croydon, City of London, Islington, Camden Town, Palmers Green, Loughton, Waltham Forest, Wallington, Barnet and Barking.

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City Problem Type Report Time
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • DaveOCarroll Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • rob_fisher_efc Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CatherineHSmith Catherine Smith (@CatherineHSmith) reported

    @bt_uk How can I be sure that if I call up again I’ll actually speak to someone who will help? Because more often than not it’s a total waste of time! (Hence why we’ve been stuck for 15 years paying for a terrible service!) my contract is up in 5 days and I’d like to change it.

  • hannahcaress Han-han (@hannahcaress) reported

    @bt_uk You're not sorry at all! Non of your team have been able to help as of yet. I’m nearly out of data on my phone too. I won’t be sending my address as Twitter is a public website 🤔 the account number is GB22011942. Look forward to someone calling me this morning and getting me on

  • benet_works benet_works (@benet_works) reported

    @bt_uk The problem I have is the Internet works when it wants to like 80% of the time it don't work

  • MrAndyMich Andy Mich (@MrAndyMich) reported

    @bt_uk Hi, we have a fault on our landline, there’s no dial tone and everything is dead. Broadband still works though. I raised a fault online, you said you aim a fix by Friday? Is there any way this can be any quicker? It’s not ideal having no phone for a week, Please.

  • JamesJessops91 James Jessops (@JamesJessops91) reported

    @KuyaMaxy @btsport What he said is completely true though. Big sides do get the decisions. Was never a penalty. Referee absolutely bottled it. ***** going away from goal and his hand is by his side. Stupid decision from the ref.

  • JosCreese Jos Creese (@JosCreese) reported

    The lack of data sharing between @bt_uk and @BTSopenreach is staggering. Zero intel shared on faults and problem management must cost a fortune in time, money and customer satisfaction. It has for me! Again … I would love to have a chance to redesign their systems

  • Sharonmarie36 Sharon Dean (@Sharonmarie36) reported

    @bt_uk morning, our WiFi is down but the light on the box is still blue.

  • CatherineHSmith Catherine Smith (@CatherineHSmith) reported

    @bt_uk here’s a thing. I have 0.7 - 1meg broadband at best. You advertise Broadband & back up of 4G if things go down. However you don’t supply just straightforward 4G? Apparently you sign people up to an EE contract instead which means customers lose BT email unless £££. Why?

  • KuyaMaxy MC Brigand from the Undead Realm (@KuyaMaxy) reported

    Who ******** is commenting for @btsport not knowing who Pedro Miguel Pauleta is and then saying that PSG earns a penalty because they play home. Does he know a damn thing about football? #PSGOM

  • hannahcaress Han-han (@hannahcaress) reported

    @bt_uk Get my WiFi fixed then. Been offline since 4th April and non of your team are resolving the issue! Been on the phone over 7 hours, to various team, Micheal Smith assured it was being fixed yesterday and still a red light! Appalling service from BT.