BT (British Telecom) outages and service status in Newham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Newham, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 18, 12:09 AM GMT+1.
- Internet (65%)
- Wi-fi (13%)
- E-mail (11%)
- Total Blackout (10%)
- Phone (1%)
The latest reports from users having issues in Newham come from postal codes E12 and E13 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newham, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Hackney, Newham, City of London, Poplar, Waltham Forest, Ilford, Catford, Islington, Barking, and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Wi-fi | 32 minutes ago |
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Southwark
|
Internet | 11 hours ago |
|
Hackney
|
Internet | 1 day ago |
|
Newham
|
Internet | 1 day ago |
|
Hackney
|
Internet | 1 day ago |
|
Hackney
|
Internet | 1 day ago |
Nearby cities with recent reports
10 recent signals
5 recent signals
3 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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MadameCholet (@PurpleDon1973) reported from Ilford, England@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England@bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?
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Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England@bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!
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Steve (@stevetom110) reported from Eltham, England@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
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Liz (@ejp72) reported from Walthamstow, England@btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.
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James Drury (@jamesd_27) reported from Islington, England@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
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Ivan Clark (@wobblyclark) reported from Islington, England@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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Dein Moore (@deingerous1) reported from Stratford, England@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Andrew Curtois (@rexon3) reported from Bexleyheath, England@btsport did you seriously just leave a tennis match at match point!! Absolutely terrible
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Sam Ó hAtháirne (@OhAthairne) reported from Islington, EnglandListening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe
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Kate Austin (@kateaustin496) reported from Stratford, England@thebedfordfox @btsport Not a bad cricketer either David.
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Dhammadinna (@Dhammadinna) reported from Poplar, England@bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.
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Paul Kellaway (@pkllwy) reported from Poplar, EnglandHi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
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Barry (@uksov) reported from Eltham, England@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
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Sally-anne Cole (@mrsscole) reported from Bexleyheath, England@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England@btsport can the support team please message me
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Russell Kelly (@westheweasel) reported from Islington, England@wobblyclark @btsport Game was shit too
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Johnny Murnane (@Johnny_Murnane_) reported from Islington, England@bt_uk Working now thanks. App on phone, first time customer.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Tolkien (@tomtolkien) reported@bt_uk you’ve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesn’t pick up. Do you have an email address or postal address so I can contact you?
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Andy (@bigdaddymills1) reported@btbusinesscare day 3 of no broadband effecting my business and you reply saying you’ve opened a complaint wtf such a bad business
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Seán (@mylastsatoshi) reported@bt_uk Hello. A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. I trust you will retain call recordings from June 7th, 2026, I know I will. Good evening to you and yours.
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Chiara (@Mhairiang26) reported@JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero
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Brian McBride (@brian_mcbride1) reported@bt_uk Since updating their operating system, I have on recent months 1st had problems logging into my BT a/c now for the 2nd time in Europe end up using all my free mobile data as I cannot connect here in France.
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AcharyaViren (@AcharyaShahV) reportedBT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.
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BudeBee (@_BudeBee) reported@bt_uk The person on 0330 1234 150 wouldn’t resolve the problem, cut me off while I was still speaking and rerouted me to a long queue for reporting issues.
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Justine Clement (@JustClembo) reported@bt_uk you made my 84yr old parents wait 2wks for an engineer to install WiFi & when he came he told them he couldn’t help & they needed super fast broadband & left. Over the phone you then said ‘there’s none in your area, what a mess we’ve made’ & now it’s another 2wks to wait.
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Simon Mitchell (@SimonMitch1956) reported@bt_uk @herbie963 Call them and chat online is a joke. I put a complaint in and they’ve just dismissed it out of hand and closed the case without even talking to me !
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Rod Robson (@rodrrobson) reported@bt_uk On line service wasn't very good I disconnected overnight. When I woke up I plugged it back. It's now returned to blue. All good thanks.