BT (British Telecom)

BT (British Telecom) Outage Report in Newham, Greater London, England

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The latest reports from users having issues in Newham come from postal codes E12 and E13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newham, Greater London, England 03/23/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Croydon, City of Westminster, Poplar, City of London, Barnet, Harringay, Paddington, Greater London, Hammersmith, Romford, Wandsworth, Southwark and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

  • SamVerissimo Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • chrissiemoux Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • OhAthairne Sam Ó hAtháirne (@OhAthairne) reported from Islington, England

    Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • longfella31 Mark Perry (@longfella31) reported from Romford, England

    @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • A71KUR A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChildCofe Child Victim of the CofE (@ChildCofe) reported

    @bt_uk Hello Sean, Thanks for your message. I don't want to delete any messages whilst the problem still hasn't been solved because how can we discuss this otherwise?

  • Teresacooper 🌸 🙀 Teresa Cooper (@Teresacooper) reported

    @ChildCofe @bt_uk Hi Sean. It's a landline and should have someone to take the call but that's the problem. It's clearly broken and I suspect the WiFi has gone down too. Can you confirm its BT and not Virgin?

  • _RGArmstrong Richard Armstrong (@_RGArmstrong) reported

    @bt_uk @SianJam69927160 I've got a mini hub, but cellular reception where I live is poor, so it can't establish an Internet connection. Can anything be done about this? I see there are antenna sockets on the back of the hub. Would an external antenna help?

  • xxmy4kidsxx Alison Allcock (@xxmy4kidsxx) reported

    @bt_uk Your customer service is APPALLING!!!!!!!!

  • LiaamStephen Liam 🥃 (@LiaamStephen) reported

    @bt_uk I have used another power supply cable I have from something else and the modem has powered on. Will there be any issue using a non genuine power supply?

  • GarethIM86 Gareth (@GarethIM86) reported

    I hate how much of a slave to the Internet i am my @bt_uk broadband has been down since the 21st December. Worst time ever! Especially with 3 kids! 😭😭 Supposed to be fixed today but no such luck!!

  • ChildCofe Child Victim of the CofE (@ChildCofe) reported

    Having problems with internet. Need help. @bt_uk are you there?

  • shepshedblunt Mr B (@shepshedblunt) reported

    @bt_uk your customer service is amongst the worst I have ever experienced. Complete lack of ownership over the last 2 weeks for my issues and I am still without internet. You have “so called” Managers who refuse to speak to customers or call back!

  • Robert_May_ Robert (@Robert_May_) reported

    @bt_uk your SMS text delivery service is a ** nuisance An old lady keeps sending messages to a wrong number (again) Getting to the stage where the persistent calls are troublesome. There must be a way of stopping these calls

  • DomJBrown Dominic J Brown 🔰🇾🇪 (@DomJBrown) reported

    @bt_uk BT Sport HD channels and Eurosport not working. Says we are offline. Have reset everything and it still doesn't work. Broadband and other channels still working.