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BT (British Telecom)

BT (British Telecom) Outage Report in Newham, Greater London, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Newham come from postal codes E12 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Newham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Newham, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Southwark, Westminster Abbey, Enfield Town, City of Westminster, Paddington, Mitcham, Islington, Barnet, Sutton, Croydon, Hampstead, Newham, and Muswell Hill.

CityProblem TypeReport Time
London Internet 48 minutes ago
Hammersmith Internet 8 hours ago
London Internet 11 hours ago
London Wi-fi 12 hours ago
London Internet 13 hours ago
London Wi-fi 13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • millykr
    Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • JezzaTrev
    Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • Loft4W
    Loft4Words (@Loft4W) reported from Camberwell, England

    @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

  • Kass1411
    Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • rayallsop1983
    RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • prof_j_mitchell
    John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • kelly20201983
    Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • Bloomfield1K
    Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • WimperisDesigns
    Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • Jess_L_Andrews
    Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • prof_j_mitchell
    John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • kiekyobadeo
    KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • Huskymannia
    Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • WimperisDesigns
    Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • OL_Vision
    Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • rahelab
    Rahel Bailie (@rahelab) reported from Camberwell, England

    @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

  • simonphipps
    simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • kiekyobadeo
    KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • Nicola1117
    nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RachellBramley
    Rachel Bramley (@RachellBramley) reported

    @bt_uk When the internet drops it goes orange, then when it comes back it's blue. It never flashes multicolour like the fault website says? The engineer mentioned a potential fault in the area but didn't give any more information.

  • FCrawfordArt
    Fraser Crawford (@FCrawfordArt) reported

    @bt_uk can I ask why you’re advertising broadband at £31.99 but have told me I have to pay £60? Also could you tell me how to cancel it pls. Your website is v unclear #BT #PriceHike #CostOfLiving

  • 2xWhisky
    Putin khuylo! 🇺🇦 Cлава Україні 🇺🇦 💪 (@2xWhisky) reported

    Yo @bt_uk why isn’t my mobile internet working in Glasgow? Yall got issues in Scotland?

  • rowleydan
    DanRowley mr Everton 2015 (@rowleydan) reported

    @FreyaWoods8 @btsport No more cricket on BT = cancel .

  • ISturgess
    Ian Sturgess (@ISturgess) reported

    @artsmithdrums @bt_uk Imagine paying the line rental in advance, being given a £6 per month discount to stay as a customer but the 14.4% price increase includes the line rental already paid and the £6 monthly discount!!!!!! Total RIPOFF Company.

  • robdymond
    Rob Dymond (@robdymond) reported

    Bad times in Internet land.. 1 <1 ms 1 ms <1 ms bthub.home [192.168.1.254] 2 54 ms 54 ms 54 ms 172.16.17.42 3 * * * Request timed out.... @bt_uk your status page isn't showing problems, but there's a routing issue in Derby

  • ItsPreeceyHere
    Leigh Preece (@ItsPreeceyHere) reported

    @bt_uk Money Expert knocked on my door earlier, pushy young lady, no introduction, claimed poor Internet speeds in my area (78Mb/20MbFTTC!) and asked about a letter you guys have sent me, despite being a Plusnet customer. Not impressed at all 😞

  • FreyaWoods8
    freya woods (@FreyaWoods8) reported

    @btsport I need to cancel my monthly subscription but it’s not showing up on my account

  • philturner101
    lip (@philturner101) reported from Poole, England

    What’s the point @premierleague @SkySportsPL @btsport of subscribing to all of your coverage if you can’t broadcast a title/relegation match that is more important than the garbage you do cover? I pay for both but I’m questioning why next year

  • Notretsam
    Shaun Masterton (@Notretsam) reported

    @bt_uk " or just over £1 per week for the average broadband customer" I have a £6.39 increase, which is more than just over £1 a week. You can expect a call from me tomorrow, I'm not happy, it's a £76 annual increase. do appreciate the reply though.