BT (British Telecom)

BT (British Telecom) Outage Report in Newham, Greater London, England

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The latest reports from users having issues in Newham come from postal codes E12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newham, Greater London, England 01/28/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, London, Hackney, Croydon, Wandsworth, Paddington, Islington, Ilford, Southwark, Poplar, Barnet, Sutton, Hampstead, Enfield Town and Tower Hamlets.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • Michell32388272 Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • _communityfocus Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ZomeDash Levi (@ZomeDash) reported

    @bt_uk I ended up closing the account but when she moved BT was the only option, it seems to be okay now but the fact it happened in the first place is extremely disappointing, lost all trust in BT from it. Appreciate your offer to help though.

  • CatherineHSmith Catherine Smith (@CatherineHSmith) reported

    @anna55806428 @bt_uk @Portal_Queen The service is awful. I can’t even home school my children using the 1mbs service we have. They don’t care though! As long as they have your money.

  • Ellis_91 Sion Ellis (@Ellis_91) reported

    @bt_uk No problem, could you send me a direct message which I can reply to please

  • CarvetiiCoffee Carvetii Coffee (@CarvetiiCoffee) reported

    @Stevewhy7 @bt_uk Thanks for the advice. After multiple calls I have eventually found out there is an issue with the line up a pole. Needs a road closure as it is single track. Local council have put a three month notice period on the work - so 9th March!

  • newgrandmomma Fiona M More (@newgrandmomma) reported

    @bt_uk @maz558 Our BT broadband is so slow it can’t show the offers and we pay for fibre @maz558 run from BT as fast as you can #poorservice #crapinfrastructure

  • tomglazed Thomas Glazebrook (@tomglazed) reported

    Great to wake up to no broadband because it seems @bt_uk transferred my landline from @EE prior to equipment being ready because @OpenreachHelp can’t install due to lockdown: even though my new service will not be on the landline! Even the external work isn’t done yet...

  • joannasusskind Joanna Susskind (@joannasusskind) reported

    @btbusinesscare I’ve been on the phone for 2 hours. You have my details. I’m not opening another complaint now.

  • _MattyJones (@_MattyJones) reported

    @bt_uk broadband service down in manchester area?

  • Warebird69 CLARE THORNDYKE (@Warebird69) reported

    @bt_uk I experienced an issue yesterday early afternoon, noticed there was an Outreach van almost opposite my house, coincidence?

  • joannasusskind Joanna Susskind (@joannasusskind) reported

    @btbusinesscare Sadly they’re not helping. I’m being charged £85 for overspend on data. We no longer have a business premises and your dongle is so slow I cannot WFH... Please escalate and help. Small businesses can’t survive like this.