BT (British Telecom) outages and service status in Newham, England
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- BT (British Telecom) generated 1 outage signal in the last 24 hours around Newham, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 29, 6:49 PM GMT+1.
- Internet (67%)
- Wi-fi (18%)
- E-mail (11%)
- Total Blackout (3%)
- TV (1%)
The latest reports from users having issues in Newham come from postal codes E12 and E13 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newham, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Southwark, Newham, City of London, Islington, Ilford, Waltham Forest, Barking, Dagenham, Poplar, and Catford.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 14 hours ago |
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Internet | 1 day ago |
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Wi-fi | 2 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
Nearby cities with recent reports
8 recent signals
3 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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novice (@jjjecannon) reported from Hackney, England@bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????
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john durant (@johndurant63) reported from Islington, England@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, EnglandNot even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!
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FirstClassLounge (@1stclasslounge) reported from Stratford, EnglandSo annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!
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Daniel Hirschmann (@danielhirschman) reported from Hackney, EnglandWow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!
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Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"
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Teena Antoniou (@teenaantoniou) reported from Walthamstow, EnglandHi @BTCare, can you please help me activate my btpure card please? Something is not working.
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Scott Brindley (@scottyboy1973) reported from Poplar, England@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.
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Martin Warner (@mwarn73) reported from Poplar, EnglandSo in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England@ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!
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Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England@bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?
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Paul Kellaway (@pkllwy) reported from Poplar, England@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
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James Drury (@jamesd_27) reported from Islington, England@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
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Joe Maguire (@Jmaguire2) reported from Hackney, England@btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with
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abby handbridge (@abbyhandbridge) reported from Islington, England@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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simon colvin (@Simon_Colvin) reported from Islington, England@bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Giles Shaxted (@gilesshaxted) reported@bt_uk I appreciate the response. After three phone calls from your loyalty team or whatever they called themselves. I ended up switching to sky. You should genuinely treat your loyal customers better than the new ones. It's not okay.
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Technicslover (@technicslover) reportedHet @bt_uk @EE we don't have a landlines any more and we're never going to subscribe to your ****** ripoff broadband or TV service so can you come and take the cable away? Thanks.
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🏴🫡 🇬🇧 (@glasgoRFC1872) reported@bt_uk can’t access my account either by app or website. Called customer services 5/6 times still not working .
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madmax889 (@madmax889) reported@bt_uk So I have to pay to call you on a premium number from a non bt mobile (I don’t use the landline with you) for an issue your end as never had a problem logging in before.
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Kristen Covo (@kcovophoto) reported@bt_uk Not to mention I now have the inconvenience of having to post back your faulty product from a post office (are there any left in London?) Instead of your engineer just taking it. Why do I as a customer have to work for you?
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Gari MacColl (@JGMacColl) reported@bt_uk I just feel paying £50 a month more than a new customer, shows a serious lack of customer service, loyalty goes both ways.
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Sev (@Sevka_T) reportedHi, I haven't been a customer since 2024 and today I am receiving texts and emails saying my trial is coming to an end. What is going on? @bt_uk
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GerryC🏇🏾 (@Epsom1780) reported@bt_uk That number doesn’t work for me! Automated and asks for various things except for what I need, which is updates!!!!! 9 days and no news!! What do I do now!? No one will help!!!!
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Robert Drummond (@robertd1981) reported@bt_uk I don’t really want to raise a complaint. It’s basic looking after people and that’s what you and Openreach should be doing. I should not have to complain for you to have nothing more than average standards.
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mrchrisjohn (@mrchrisjohn) reported@bt_uk Your two-factor authorisation is not working No text messages are coming through!!