BT (British Telecom) Outage Report in Newham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Newham come from postal codes E12 and E13.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Newham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, London, Croydon, Wandsworth, Hackney, Hammersmith, Barnet, Tower Hamlets, Islington, City of London, Greater London, Abbey Wood, Buckhurst Hill, Chingford and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State
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⚕ Sabrina Rose⚕
(@Henrysaidit24) reported
from
Poplar, England
@bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!
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Tafazzul Miah
(@BabumiahMiah) reported
from
Poplar, England
@btsport your app doesn’t have the option to chrome cast the games, can you fix it please
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
@btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!
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Annmarie
(@AnnieBabes) reported
from
Crayford, England
@CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.
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FirstClassLounge
(@1stclasslounge) reported
from
Stratford, England
So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
**** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Tunde Bella
(@MCTundeBella) reported
from
Crayford, England
@SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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LT✨✨
(@LKT2011) reported
from
Barnet, England
@Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.
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Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
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Steve Atkins
(@StuckUpSteve) reported
from
Enfield Lock, England
@btsport woman commentary doesn’t work , please stop it it’s Shit
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Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
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Mark
(@WhiskyOneIce) reported
from
Sutton at Hone, England
@NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄
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Polly Cziok
(@PollyCziok) reported
from
Hackney, England
Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.
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Barry
(@uksov) reported
from
Eltham, England
@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
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Colin Cooper
(@ColinJohnCooper) reported
from
Enfield Lock, England
@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rick
(@StokieNI) reported
@bt_uk Don’t really want to grass the guy up doing his job, but just stop cold calling any customer at half 7, when you have already text them the same day about something else. You’re an IT company, stop acting like PVC salesmen. Managed to finish my fish and chips just find thanks.
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Odie
(@twilightbabe439) reported
@NOWHelpTeam this has been down since 11:30 am. This is the second big outage and many smaller outages that has happened in the last 2 weeks. Do we get compensated for it? In any case I'm done with the sub par service and have signed up to @bt_uk. Hopefully better service.
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Chloe
(@ChloFlem_) reported
@ppaigeyx @bt_uk Mate when BT came to set my mums house up, the engineer was en route and due to arrive at 3.30pm. He arrived at 4.50 said he needed to “check something at the green box” at the end of the road and never came back…
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christianbrown
(@chrisbrown1782) reported
@bt_uk Don't do that as it will not get paid some from bt sends me letters to sort it out so what is actually going on looks like bt just like having people over it the worst company I have ever had to do with
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Jennifer Spragg
(@JenniferSpragg) reported
@bt_uk you want me to return my broadband equipment but there’s nowhere when I login to request a return bag
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Steve
(@Retro_uk) reported
@bt_uk Sadly not yet. Not had a chance to go out (I'm disabled) and to be honest the signal in my flat is pretty dire for some reason. I'm close to Manchester city centre so I should be in a 5G zone. I'll test my sim properly first before ordering a new one
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Kirk Bailey
(@kirk84bailey) reported
@bt_uk the worst customer service I have ever received by some distance. Moved home, had internet for 3 months, then had it turned off without notice. Three weeks later after many many phone calls, false promises and blatant lies, still no internet today when promised.
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P
(@ppaigeyx) reported
Took the day off work and waited in all day to have the internet set up and the engineer hasn’t turned up @bt_uk 🥲🥲🥲 what awful service !!!!
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Caroline
(@Carolin37278929) reported
@bt_uk The landline is my parents only form of communication, they do not own mobile phones, so this situation leaves them very vulnerable. I live in the same street and have Virgin phone line with no issues at all.
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David Jeffery
(@dkj101) reported
@bt_uk So when will the service be fixed. And how do I get a refund for all of the down time I’ve had due to your failure to resolve this issue in a timely manner?