BT (British Telecom) outages and service status in Newham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Newham, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 15, 11:24 AM GMT+1.
- Internet (66%)
- Wi-fi (11%)
- Phone (10%)
- E-mail (7%)
- Total Blackout (7%)
The latest reports from users having issues in Newham come from postal codes E12 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newham, England
The most recent BT (British Telecom) outage reports came from the following cities: City of London, Southwark, Islington, Dagenham, Newham, Poplar, Lewisham, Hackney, Ilford, Tower Hamlets, Waltham Forest, Leyton, and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
1 hour ago | |
|
Southwark
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Internet | 2 days ago |
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City of London
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Phone | 2 days ago |
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City of London
|
Phone | 2 days ago |
|
Southwark
|
Internet | 3 days ago |
|
Islington
|
Internet | 4 days ago |
Nearby cities with recent reports
3 recent signals
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it
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Ivan Clark (@wobblyclark) reported from Islington, England@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
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Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England@bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?
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George Mann (@sgfmann) reported from Ilford, England@bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.
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Dein Moore (@deingerous1) reported from Stratford, England@BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!
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Jess Brittain-George (@jbrittaingeorge) reported from Hackney, EnglandHi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.
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Mewes (@MewesRonnie) reported from Bexleyheath, England@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
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MadameCholet (@PurpleDon1973) reported from Ilford, England@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Johnny Murnane (@Johnny_Murnane_) reported from Islington, England@bt_uk Working now thanks. App on phone, first time customer.
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Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England@MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN
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Dein Moore (@deingerous1) reported from Stratford, England@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Russell Kelly (@westheweasel) reported from Islington, England@wobblyclark @btsport Game was shit too
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abby handbridge (@abbyhandbridge) reported from Islington, England@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Matt Ridsdale (@MPRidsdale) reported from Islington, England@bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.
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Leighton Stoane (@LeightonStoane) reported from Walthamstow, England@bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?
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Louise Brooker (@EdwynUK) reported from Walthamstow, England@bt_uk is broadband down in Leyton E10? No service and router not responsive
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Ryan Heatly (@RyanHeatly) reported from City of London, England@lee4ord @btsport @SkySports Not a bad shout
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Martin Warner (@mwarn73) reported from Poplar, England@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Farrow (@Farrowmagic) reported@btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…
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Dwain Driver (@TrainDriver1982) reported@bt_uk Can’t believe this. Obvious misdiagnosed as both neighbours and ours routers going down. Now I’ve had an email to say my router is being delivered…. to next door.
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JARVIS (@grantjarvis666) reported@bt_uk you have the worst internet I have ever had. Constant issues and poor speed. Definitely leaving this year!
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Shaun Burnett (@shaunburnett) reported@btbusinesscare Once again I find myself wasting valuable time trying to sort an issue. Your advisers won't talk to me because they say my account name is wrong - it isn't I'm looking at a bill! I want to take all our lines services somewhere else!!!!
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Melindi Scott (@melindiscott) reported@bassetnormand @clarescastle @btbusinesscare It's a shame because they had a lot of inbuilt loyalty just because so many of us started off with BT and have never seen cause to change. 30 years is a long run but they did absolutely nothing to try and keep our business
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rossdenholm (@rossdenholm980) reported@bt_uk yet again kicked out again ******* like this is getting silly now my hub is years old and probably needs upgrading why when I call I can never speak to someone in person ? Simply not good enough so disappointed in you lot have some shame
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Richard (@iceman500000) reported@btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home
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Diane Thomson (@DianeThomson13) reported@bt_uk Hi still waiting for compensation for fault that lasted from December till March this year.Have spoken so many times and had fault logged and complaint escalated however still no compensation but you are on the ball taking out new higher payment for April.
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Richard (@iceman500000) reported@btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home
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Lesley Rubenstein-Pessok (@QuoSpera) reported@Somerset01 @BTGroup @bt_uk These structures should have something on them to determine ownership and wouldn’t it be great if there was some form of contact info to report vandalism or any damage easily, say, a QR code.