BT (British Telecom) Outage Report in Newham, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Newham come from postal codes E12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Newham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, City of London, Southwark, Hackney, Swanley, Islington, Wandsworth, Enfield Town, Hampstead, Romford, Barnet, Tower Hamlets, Bromley and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| City of London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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Community Focus
(@_communityfocus) reported
from
Barnet, England
@btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?
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novice
(@jjjecannon) reported
from
Hackney, England
@bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk apparently 2 am is an issue for streaming
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
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steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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Kudret
(@Kurdeck) reported
from
Lambeth, England
What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband
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Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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Anthony Harris
(@AntoineDingDong) reported
from
Bromley, England
Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?
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J
(@CFCJae_) reported
from
Eltham, England
Known is a **** pundit. #BTSport
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J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Joe Maguire
(@Jmaguire2) reported
from
Hackney, England
@btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with
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Kudret
(@Kurdeck) reported
from
Lambeth, England
After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Leeanne Allan
(@leeanneallan1) reported
@bt_uk Live chat unavailable, cannot get through on phone to customer service, how do I contact BT to replace a broken power adapter for my Wi-fi disc ???
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DazM33
(@dazM33) reported
@bt_uk Hi, I am on BT mobile, I know its the EE signal and its really bad here, gonna change network soon if it continues
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DazM33
(@dazM33) reported
@bt_uk EE signal is crap just about everywhere I go, I have already been on to the mobile team and they can’t do anything, I am having to go outside to get a signal
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Ruby Naseem
(@NaseemRuby) reported
@btbusinesscare BT are saying I still@have to pay, even though it wasn’t working!! If I’m not happy, which I’m obviously not, I can take to the ombudsman or legal action. It’s for a service that WAS NOT working!
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🏍TomBoyNI™ 🏍 💙 🚫🦠🚫
(@TomBoyNI) reported
@bt_uk I think it is a smart hub. And I understand the screen shot is from a Wi-fi device. TBF I imagine most people use Wi-fi & generally speaking my Wi-fi connection is in the mid to high 30s. Recently though it and the wired connections I do have have been slow or failing completely
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Bobby Brady
(@therealbobbrady) reported
@bt_uk Apologies, my dig was more aimed at the so called football supporters who abuse their own players, then put up messages of support. From what I've seen, BT sport has always shown a great attitude towards diversity both on social media platforms and on TV.
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Thomas H.
(@THemingford) reported
@bt_uk You did not resolve their issue and in the content of the chat that I read, your representatives were wholly inappropriate in what they said and in their tone.
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WholesomePaul 💙
(@wholesomepaul) reported
@trickytw @bt_uk They might disconnect the phone in it, they're not going to melt it down!
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kyle
(@KyLeeOnPC) reported
@bt_uk There's no point Karen, I'm tired of discussing broadband issues with people that have no idea
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Thomas H.
(@THemingford) reported
@bt_uk I don't. But I am appalled at how your customer service team have treated a vulnerable customer and carer recently.