BT (British Telecom) outages and service status in Newham, England

Problems in the last 24 hours in Newham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newham, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Islington, Ilford, Waltham Forest, Dagenham, Hackney, Poplar, City of London, Newham, Bexleyheath, Lewisham, and Tower Hamlets.

City	Problem Type	Report Time
Southwark	Internet	2 hours ago
Islington	Internet	17 hours ago
Ilford	Internet	17 hours ago
Waltham Forest	Internet	19 hours ago
Southwark	Internet	1 day ago
Dagenham	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

• 
  KP 🇺🇸 (@kylepont) reported 4 minutes ago from Ilford, England

  Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

• 
  Kylie Ainslie (@DrKAinslie) reported 6 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  jim lee (@jimbo888) reported 7 minutes ago from East Ham, England

  @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

• 
  Ramon Guthrie (@Ramonnavarro) reported 10 minutes ago from East Ham, England

  @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

• 
  Johan Larsson (@jlarsson89) reported 11 minutes ago from Eltham, England

  @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

• 
  George Mann (@sgfmann) reported 15 minutes ago from Ilford, England

  @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

• 
  Martin Warner (@mwarn73) reported 16 minutes ago from Poplar, England

  @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

• 
  Jess Brittain-George (@jbrittaingeorge) reported 19 minutes ago from Hackney, England

  Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

• 
  FirstClassLounge (@1stclasslounge) reported 20 minutes ago from Stratford, England

  So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

• 
  julie atkin (@atkin_julie) reported 23 minutes ago from Hackney, England

  @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

• 
  James Drury (@jamesd_27) reported 26 minutes ago from Islington, England

  @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

• 
  Armstrong (@steve2682) reported 31 minutes ago from Bexleyheath, England

  @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

• 
  Andrew Curtois (@rexon3) reported 33 minutes ago from Bexleyheath, England

  @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

• 
  simon colvin (@Simon_Colvin) reported 33 minutes ago from Islington, England

  @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

• 
  Fatma (@Fatma0593) reported 35 minutes ago from Poplar, England

  @GaryLineker @btsport @SpursOfficial @AFCAjax But BT Sport is awful!

• 
  Johan Larsson (@jlarsson89) reported 40 minutes ago from Eltham, England

  @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

• 
  Johan Larsson (@jlarsson89) reported 48 minutes ago from Eltham, England

  @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

• 
  Toby (@7Ten) reported 51 minutes ago from Ilford, England

  @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

• 
  Eduardo Kerr–Oliveira (@eodsgn) reported 53 minutes ago from Hackney, England

  @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

• 
  Heather Jenkinson (@heatherdesign) reported 54 minutes ago from Islington, England

  @bt_uk hello—is BT Wifi down in the EC1 area?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clive MacDonald (@clivemacd) reported 8 minutes ago

  @bt_uk Hi, I am trying to access my bill but have been receiving the message "Sorry, we can’t get your account details at the moment, We’re trying to fix the problem at the moment. Please come back later" for the past 24 hours. Can you please assist.

• 
  The Evolution Of Life (@TEOL85) reported 10 minutes ago

  @bt_uk . Online Radio Stations based in Wigan and St Helens and Weston-super-Mare and Burnham-on-Sea have also gone out at random times so it's in multiple areas as well are BT even on the problem fixing why the whole countries internet is going out at random times at the moment?

• 
  RaeRubyRae (@RaeRubyRaeK) reported 11 minutes ago

  @bt_uk Now I can’t log into the website either without giving you my mobile number? What about someone who doesn’t have a mobile number? You’re actively discriminating against people who might not be fully digital. @Ofcom stop allowing BT to pull this crap!

• 
  Future Tech (@neural_theory) reported 12 minutes ago

  @duncsand @bt_uk Being able to find a contact number for a business is more than you get from most companies. Goes to show though, very few understand or care about customer service these days

• 
  Bill Scott (@BillSco747) reported 14 minutes ago

  @WeAreOpenreach @KeoghsLaw @bt_uk The link does not work. I have sent you a private message! This is truly ridiculous by Openreach who as far as I can gauge are acting in bad faith!

• 
  AFCdonnilad (@afcdonnilad) reported 15 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

• 
  chris curtis (@krustykriss) reported 16 minutes ago

  @bt_uk my phone line to my house from the telegraph pole has been damaged and is hanging down really low to the ground can you send an engineer to reattach it asap

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 16 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Andy Mich (@MrAndyMich) reported 17 minutes ago

  @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

• 
  Steph Murray (@DerekDonkey1977) reported 17 minutes ago

  @bt_uk Referring someone to Ofcom when you won’t fix your own issues is not a solution