BT (British Telecom)

BT (British Telecom) Outage Report in Newham, Greater London, England

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The latest reports from users having issues in Newham come from postal codes E12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newham, Greater London, England 01/18/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Poplar, Hammersmith, London, Hackney, Orpington, Hampstead, Croydon, City of London, Greater London, Harringay, Southwark, Barnet, Swanley, Islington and Wandsworth.

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City Problem Type Report Time
United KingdomPoplar Total Blackout
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomHackney Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mikechart Mike Chart (@mikechart) reported

    @bt_uk I have been without broadband and no dial tone for over a week. I've waited in twice for and engineer taking time off work and spoke again this morning being promised a call back but surprisingly nothing. Can you escalate this as a serious complaint. M Chart 01822259545

  • GaryCregs GC - LFC 💪 (@GaryCregs) reported

    Who to **** asked for Glen Hoddle first thing on boxing day as a Christmas present? Nightmare. Tele on mute till its over #LEIMUN #btsport

  • DKMew Darren Mew (@DKMew) reported

    @bt_uk how do I get help today? Fibre you fitted Xmas Eve stopped working already. Called the help desk and after a long wait got hung up on. FB messenger team not responding, my engineer says speak to helpdesk. Only waited 2 months for broadband and had it 1 day #WhatAService

  • ElliottHowe7 Elliott Howe (@ElliottHowe7) reported

    @btsport do you have to make your standard definition so bad intentionally? It’s like watching football in the 90s and we all know you’ve decreased the quality to entice HD subs.

  • mymatecraigj Craig johnson (@mymatecraigj) reported

    @btsport please help, just paid 25£ for monthly pass (to watch United at 12:30) and you can’t activate my email?? But you can take the money??? Please sort by 12:30 or give full refund

  • BFSfunding David Sides (@BFSfunding) reported

    @btsport service seems to be getting worse. Chat lines not working, helpline not answered!

  • matthewmole Matthew Mole (@matthewmole) reported

    @premierleague you are responsible for ruining football. Millions of fans who subscribe to @skytv are missing out on games because of your deal with @btsport . Its a joke, it really is. Honestly why would I want 2xsubscriptions for a **** service from BT?!! Sort it out!!

  • kinsellaxyz andrew kinsella (@kinsellaxyz) reported

    @btsportfootball @btsport okay, I’m begging you... this is getting ridiculous... Glenn Hoddle is talking absolute shite. I’m sure he’s a lovely person, and he was an exceptional footballer - but he’s a TERRIBLE pundit. Absolute drivel. Please ask him to be shut up, or replace him

  • HatSmokin Qammy (@HatSmokin) reported

    @btsportfootball SORT YOURSELF OUT!!! What’s the point of live football when you can’t keep a stream running at crucial moments!!! Pathetic service, definitely cancelling next month #btsport

  • mitchellware99 Mitch (@mitchellware99) reported

    Glenn hoodle is the worst commentator there’s ever been @btsport get rid