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BT (British Telecom)

BT (British Telecom) Outage Report in Newham, Greater London, England

Why is my BT (British Telecom) service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Newham come from postal codes E12 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Newham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Newham, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Hammersmith, London, Southwark, City of London, Romford, Enfield Town, Westminster Abbey, City of Westminster, Paddington, Mitcham, Islington, Barnet, Sutton, and Hampstead.

CityProblem TypeReport Time
Croydon Wi-fi 3 hours ago
Hammersmith Wi-fi 5 hours ago
London Wi-fi 9 hours ago
London Internet 9 hours ago
London Total Blackout 12 hours ago
Southwark Internet 13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • kiekyobadeo
    KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • millykr
    Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • WimperisDesigns
    Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • prof_j_mitchell
    John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • rayallsop1983
    RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • Huskymannia
    Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • OL_Vision
    Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • JezzaTrev
    Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • Kass1411
    Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • Nicola1117
    nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • Loft4W
    Loft4Words (@Loft4W) reported from Camberwell, England

    @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

  • prof_j_mitchell
    John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • Jess_L_Andrews
    Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • rahelab
    Rahel Bailie (@rahelab) reported from Camberwell, England

    @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

  • kiekyobadeo
    KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • WimperisDesigns
    Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • Bloomfield1K
    Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • kelly20201983
    Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MattyBP7
    Harland Sanders (@MattyBP7) reported

    @bt_uk I’m not sure who at your company is responsible for marketing but offering me a “Black Friday” deal for the same service I already have with you only at a HIGHER cost is not encouraging me to stick with you going forward

  • JasonRoss91
    jaşon.eth (@JasonRoss91) reported

    @Chadimaus_eth @bt_uk I had a similar issue not long ago, was able to get some help through DMs. Hopefully you get this sorted soon, @bt_uk has a reputation to uphold. 🙏🏻

  • em_____6
    Emily Lloyd (@em_____6) reported from Brymbo, Wales

    Is anyone else having problems with there BT internet / TV today and yesterday? @bt_uk #BT #BTtrouble

  • mediaismax
    MM (@mediaismax) reported

    @bt_uk can you help regarding an order on BT Shop?

  • Uniteanation
    100%Union (@Uniteanation) reported

    @bt_uk Only one other thing - NEVER TRUST A TORY 👌

  • birch210
    thomas birch (@birch210) reported

    @bt_uk Possibly refund me the £700 that was taken that would be a start! Due to the lack of customer service I will be cancelling all my contracts with @bt_uk and using a different supplier which are there to help the customer not just see them as a cash flow.

  • PikaEm773
    Em Shaw (@PikaEm773) reported

    @bt_uk Been without internet since saturday due to a box being damaged. Only seen workmen come out once... and they left after doing nothing. Any update on when/if it will get fixed? And why you wont call back regarding this issue? Thanks.

  • Laneycakes
    Elaine Muir (@Laneycakes) reported

    @bt_uk seriously getting annoyed now. What should’ve been a pretty simple upgrade for my parents broadband has led to me having to contact you multiple times and we’re getting nowhere. Customer service is shocking and communication is very poor. Really unimpressed

  • StevensonWay
    The Stevenson Way (@StevensonWay) reported

    @bt_uk Telephone line not working but FTC broadband is OK. Lenzie G66 4NY

  • undercoverdir
    Undercover director (@undercoverdir) reported

    @EvLenz @bt_uk Where are you in the UK? I'm trying to convince @bt_uk this is a NATIONAL issue. Not one turning my router off and on again will fix. Do a little research, seems half the UK is off.