BT (British Telecom) Outage Report in Newham, Greater London, England
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The latest reports from users having issues in Newham come from postal codes E12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Newham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Paddington, Ilford, Southwark, Hackney, Hampstead, Enfield Town, Tower Hamlets, City of Westminster, Fulham, Islington, Brentwood, Camden Town and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Paddington |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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simon phipps
(@simonphipps) reported
from
Camden Town, England
Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
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V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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Edward Kellow
(@edwardkellow) reported
from
Paddington, England
@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jan Radović 💙
(@JanRadovic) reported
@bt_uk I have read it, and you are still not addressing the issue that homes must have broadband to use Digital Voice. Your customer's wishes clearly don't matter.
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk I’m on the fault help line now …….if you care talk to me ….. stop ignoring customers ofcom contacted
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Bix Weetabecke
(@BixWeetabecke) reported
@northwaleslive Disgusting. Shame on @bt_uk. Perhaps if they hadn't been such greedy scum, and spunked all their money on Champions League coverage, they'd not put vulnerable pensioners at risk. As for Jan Shortt, who's going to tell her that the landline also goes down if there's a power cut?
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Matt Priaulx
(@Mattbrewsbeer) reported
@bt_uk Great job canceling my temporary wi-if hub mid graduate lecture. Waited over a month for fibre install to my flat, have had had to use open-air signal because nobody b/t you and @WeAreOpenreach can seem to decide what needs to happen to access the offsite pole. Furious.
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Tony
(@Tonysmini) reported
@MelissaJadeex @bt_uk What’s the white box doing? Is your hub dropping connection or is it a Wi-Fi issue?
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Matt Priaulx
(@Mattbrewsbeer) reported
@bt_uk Unless this is an @WeAreOpenreach thing? I don’t know. Either way, I’ve had three techs out, and none have been able to install the service because of access issues. There’s clearly a missing line of communication, and it’s resulted in nothing but headaches for me.
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Elisha Bennett
(@_elishabennett) reported
@bt_uk Fault with the service. Only been with you a month and multiple problems.
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Tim Carr
(@TimothyDRCarr) reported
@Dredz06 @bt_uk They know of lots of issues but deny them until you show them in black and white. Then they go oh yeah we are working on a future firmware release. When I got mine I couldn’t even see devices on different bands until a firmware upgrade was pushed out to me
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Tim Carr
(@TimothyDRCarr) reported
@Dredz06 @bt_uk Another bug was if you enable guest network it slows everything down to some silly slow speed no matter how you’re connected. Another fix coming. This is why they done publish what the firmware fixes like every other manufacture out there.
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Sharpy
(@sharpy010) reported
@bt_uk Fibre500 ordered end of September. Was assured openreach survey had shown no issues. Imagine my suprise when engineer arrives today to say the install cant be processed as further ducting is required. Possible further few week delay with no internet at my new home!