BT (British Telecom) outages and service status in Newham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 9 outage signals in the last 24 hours around Newham, including 9 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 23, 6:50 AM GMT+1.
- Internet (57%)
- E-mail (19%)
- Wi-fi (16%)
- Total Blackout (5%)
- Phone (4%)
The latest reports from users having issues in Newham come from postal codes E12 and E13 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Newham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newham, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Waltham Forest, Hackney, Newham, City of London, Islington, Ilford, Dagenham, and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
2 hours ago | |
|
Southwark
|
Wi-fi | 9 hours ago |
|
Waltham Forest
|
Internet | 11 hours ago |
|
Hackney
|
Internet | 16 hours ago |
|
Hackney
|
Internet | 18 hours ago |
|
Newham
|
Internet | 19 hours ago |
Nearby cities with recent reports
9 recent signals
5 recent signals
3 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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jim lee (@jimbo888) reported from East Ham, England@bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help
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Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England@bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?
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Martin Warner (@mwarn73) reported from Poplar, England@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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john durant (@johndurant63) reported from Islington, England@bt_uk waited five hours for a engineer No communication Anotherost customer
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Leighton Stoane (@LeightonStoane) reported from Walthamstow, England@bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?
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KP 🇺🇸 (@kylepont) reported from Ilford, EnglandHi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit
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ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England@btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!
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Fresh To Death (@freshtodeath) reported from Hackney, England@GaryLineker tell @btsport @btsportfootball to fix their bloody app!! 🤬
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Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England@bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.
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🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, EnglandFinally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)
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Barry (@uksov) reported from Eltham, England@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
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The Star PA (@TheStarPA) reported from Poplar, England@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England@ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.
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Paul Kellaway (@pkllwy) reported from Poplar, EnglandHi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
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Dein Moore (@deingerous1) reported from Stratford, England@BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!
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Fatma (@Fatma0593) reported from Poplar, England@GaryLineker @btsport @SpursOfficial @AFCAjax But BT Sport is awful!
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S.A (@ShadaBhaiShahed) reported from Stratford, England@bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.
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George Mann (@sgfmann) reported from Ilford, England@bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.
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abby handbridge (@abbyhandbridge) reported from Islington, England@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bilal Ahmed (@Bilalahmadjj) reported@bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup
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john littler (@jonboy_103) reported@BDubleYou @bt_uk You’re lucky then , my iPhone won’t validate login either 😡
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Alan Reeve (@AlanReeve2) reported@bt_uk can you help, my emails have stopped working since arriving in Nevada. Everything is set up correctly and I've tried numerous things to fix it, can't even log in via webpage
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Loretta Livingstone (@L_Livingstone1) reported@bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?
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Berni (@BikerBerni) reported@bt_uk I have spent days trying to get email to work, My BT is not working, now I am told they have major ongoing problems! What have they done to tell their customers what is happening, nothing, yet they can still text to say the bill has been raised
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Steve George (@Baggieboy1888) reported@bt_uk paying refunds with a cheque. In 2026. Obviously their hope / expectation is that with ever fewer bank branches the recipient will deem it too much of a hassle to pay it in. Even for those that do they are earning interest until the cheque is cleared. Poor show.
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Scooby Miller (@Ragingtaxpayer) reported@bt_uk Fibre down again in G13, getting sick of this. Ever since you jumped in with EE the service has been garbage. Sick of paying you people good money for crap internet.
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George Somerville (@geosomerville) reportedDear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!
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M.C. (@MCarvill180) reported@bt_uk absolutely ridiculous service. My extender wouldn't connect, customer service replaced it with another identical extender, wouldn't connect, customer service then said they were completely wrong extenders and they would send proper extender, guess what ..
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Michael E (@Michael35427696) reported@bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!