BT (British Telecom) Outage Report in Newham, Greater London, England
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The latest reports from users having issues in Newham come from postal codes E13 and E12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (8%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Newham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Upminster, London, Leyton, Enfield Town, Hackney, Wood Green, Islington, Fulham, Croydon, Romford, Lewisham, Harringay, City of Westminster, Paddington and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Upminster |
Internet | |
| London |
Internet | |
| Leyton |
Internet | |
| Enfield Town |
Internet | |
| Hackney |
Wi-fi | |
| Hackney |
Community Discussion
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BT (British Telecom) Issues Reports Near Newham, England
Latest outage, problems and issue reports in Newham and nearby locations:
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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KP 🇺🇸
(@kylepont) reported
from
Ilford, England
Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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Keren Harrison ⚽️💙
(@KerenOrient) reported
from
Brentwood, England
@bt_uk Not still not working properly 😢
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
@bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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penny thompson
(@LymeCottageInd) reported
@bt_uk why was I told that my issue will be escalated & I would have my phone line that you mistakenly took away and my broadband up & running within 48hrs only to be told open reach can’t do it before 2nd May ? I really would like to know and why you removed my land line too ?
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Speen Queen
(@HalloweeeeenB) reported
Bruh my whole internet just ******* died wtf @BTCare
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Juan Armellini
(@JuanArmellini) reported
Let me get this straight @bt_uk… you increased the price of my broadband (just that, no extras) by almost a *75%* (Seventy five percent)? Is that your rate of inflation? Are your customer reps at lowest pay point getting a 75% increase? You find that reasonable @Ofcom ? #ripoff
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charrette.
(@iamcharrette) reported
@bt_uk What’s the point? It’ll break again soon. I was down for 3 months when I joined and had to use the cloud Wi-Fi. I hate BT. Just want out
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Sho
(@shomac28) reported
Yet another month that @bt_uk have taken more money than they should have. Now £230 and thats not counting expenses I had at start if year when they failed to provide a service they charged me for. Worst company Ive ever dealt with. Or tried to deal with.
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bernie westacott
(@berniewestacott) reported
@btbusinesscare I'm having to do it with the online chat and am putting details in there but I also have a Zoom meeting in 5 minutes. As a customer, this is a rubbish system!
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Asiankwok.eth
(@asiankwok) reported
@bt_uk yo why am i getting a text everyday saying there's a problem with my connection in this area - it's been one a day for more than a week. glad you put the price up and then text me everyday with problems. good.
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John B
(@JohnnyB_Good___) reported
@bt_uk Broadband down for 10h now on the whole road. How can I get some actual help rather than the generic: Sorry for the inconvenience we will fix it at some point in the next 2 days. I have to work from home, this is not good enough.
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Fiona billing
(@fiona_fifibi) reported
@bt_uk please help me sort out my elderly neighbours bt problems
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Leif Andersons forehead 🦅🍺🏴
(@50pheadleif) reported
@btsport please never let that commentary team do another Palace game again. Absolutely awful.