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BT (British Telecom)

BT (British Telecom) Outage Report in Newham, Greater London, England

Why is my BT (British Telecom) service not working?

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The latest reports from users having issues in Newham come from postal codes E12 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Newham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Newham, England

The most recent BT (British Telecom) outage reports came from the following cities: City of London, Southwark, Hammersmith, London, Westminster Abbey, Enfield Town, City of Westminster, Paddington, Mitcham, Islington, Barnet, Sutton, Croydon, Hampstead, and Newham.

CityProblem TypeReport Time
City of London E-mail 39 minutes ago
Southwark Internet 2 hours ago
Hammersmith Internet 6 hours ago
London Internet 10 hours ago
Hammersmith Internet 16 hours ago
London Internet 20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • awmackenzie
    Andrew Mackenzie (@awmackenzie) reported from Bromley, England

    So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.

  • uksov
    Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • ColinJohnCooper
    Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

  • MCTundeBella
    Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

  • WhiskyOneIce
    Mark (@WhiskyOneIce) reported from Sutton at Hone, England

    @NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄

  • Henrysaidit24
    ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported from Poplar, England

    @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

  • ToffeePowered
    ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • _becki_d
    🤫 (@_becki_d) reported from Croydon, England

    @bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫

  • LKT2011
    LT✨✨ (@LKT2011) reported from Barnet, England

    @Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.

  • tweetsfromben
    Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State

  • 1stclasslounge
    FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • PollyCziok
    Polly Cziok (@PollyCziok) reported from Hackney, England

    Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

  • BabumiahMiah
    Tafazzul Miah (@BabumiahMiah) reported from Poplar, England

    @btsport your app doesn’t have the option to chrome cast the games, can you fix it please

  • joemjeffrey
    Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • DeanCowcher
    Dean Cowcher (@DeanCowcher) reported from Crayford, England

    @BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo

  • ToffeePowered
    ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • dankell
    Dan Kelly (@dankell) reported from Camden Town, England

    So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

  • AnnieBabes
    Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • millykr
    Milly Kenny-Ryder (@millykr) reported from Camberwell, England

    @bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.

  • eventsbykitch
    Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Crimson140
    Crimson - Eclipse (@Crimson140) reported

    I would not recommend @bt_uk at all, at the moment. Terrible experience (already logged a complaint). Setup has been horrendous so far. Meant to be activated on Tuesday (after ordering a month ago) and it's now Friday :)

  • 215247POD
    pod (@215247POD) reported

    @TEOL85 @bt_uk @OpenreachHelp I’m in Australia (our internet is poor as it is) UK’s ISP’s have to be better than ours

  • WestHamWonders
    Pubgeegee (@WestHamWonders) reported

    @btgroup @btcare @bt_broadband No internet, no phone for 5 days, no one has any idea when I'll be back up and the mini hub is worse than useless. Been told 3 times "we'll ring you back in 24 hours "dreadful, dreadful, dreadful service. #halo1 £56.91 a month for what? #crap

  • MaryaaBibi
    Maryaa Bibi (@MaryaaBibi) reported

    If you want to be hanged up on by customer service after waiting for 2 hours, no broadband for two weeks and endless unfulfilled promises that remind you of an ex. Hit up @bt_uk

  • TEOL85
    The Evolution Of Life (@TEOL85) reported

    @215247POD @bt_uk @OpenreachHelp It seems like BT Openreach which runs all internet inferstructure in the UK generally has issues with power during corona if lots of BT, Virgin, Sky ect routers are all going on and off randomly if you are from the UK.

  • Redeyes_NI
    Matthew Lewis (@Redeyes_NI) reported

    @virginmedia Having an issue with your service, very high ping in online games in the evenings, basically makes my internet 50% unusable. I know it's nothing on my end so unless something is being done im gonna have to hop on with @bt_uk or @SkyUK

  • brookesy40
    Brad Brookes (@brookesy40) reported

    @bt_uk Shocking service and customer service!

  • paddyparody
    paddyparody (@paddyparody) reported

    @bt_uk I am not on my 17th day without broadband after it has been cancelled without my approval. A neighbour added my address by mistake and i am now 17 days without connection. Your customer service and resolution has been appalling

  • MaryaaBibi
    Maryaa Bibi (@MaryaaBibi) reported

    @bt_uk Hi Claire, No I have been promised an engineer would come out every day for the past two weeks to fit in my broadband however no one turns up and customer service have been rude to the point of putting the phone down on me twice today...

  • brookesy40
    Brad Brookes (@brookesy40) reported

    @bt_uk It’s ok thanks we have made 5 phone calls, had two engineers, somehow ended up with no broadband for 2 weeks and today found out a new telephone number had been set up into our home. Formal complaint submitted hopefully someone rings us back by Monday otherwise 6 times lucky.