BT (British Telecom)

BT (British Telecom) Outage Report in Newham, Greater London, England

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The latest reports from users having issues in Newham come from postal codes E13 and E12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newham, Greater London, England 03/03/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hammersmith, Hackney, Woodford Green, Islington, Barnet, City of London, Croydon, Harringay, Ilford, Romford, City of Westminster, Leyton and Camden Town.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I got a problem it's not my fault and it's not BT issue I lost a lot of Freeview channels in my flat I went to no cancel and said you can have a dish because aerials are very bad in your area where you live we've had a lot of people coming to us about the same problem

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky

  • jhibbert1 Jenni Hibbert (@jhibbert1) reported from Hammersmith, England

    @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

  • deingerous1 Dein Moore (@deingerous1) reported from Stratford, England

    @bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • Morris2906 Morris Hickey # Stay home, beat Corvid-19 # (@Morris2906) reported from Chigwell, England

    SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk

  • deingerous1 Dein Moore (@deingerous1) reported from Stratford, England

    @BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk My houseing officer will not let me have an aerial on the roof but she did offer me a satellite dish I can have because this is a bad reception for aerials in my street and the majority of people here I've got satellite dishes or communal dishes that's what I'm trying to say

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk If I do go over to another provider I may have to cut down on my package I haven't I will not decide until later on this year

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

  • johnbarbiebutt john flood (@johnbarbiebutt) reported from Stone, England

    @BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer

  • EmmaStonePT Emma Stone Sports Therapist🦸🏼‍♀️ (@EmmaStonePT) reported from Enfield Lock, England

    @dannzy1 @bt_uk very slow all week 👎🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jen_ewest Jen West (@jen_ewest) reported

    Appalling service from @bt_uk. Been without fibre broadband for 7 days now. Unbelievably, told by a service rep that the service we pay for can experience outages at any time for any duration and we are not protected due to Ts and Cs. 1/2

  • MrBruceMan1 MrBruceMan (@MrBruceMan1) reported

    @bt_uk Sooner is not the problem. The problem is I had the option of 2 slots on one day, a day which I happen to be working. Why cant we choose a slot from the week ahead that suites our schedules? This only applies if the engineer needs into the property of course.

  • jen_ewest Jen West (@jen_ewest) reported

    @bt_uk - I know you want to take these conversations off the timeline. But to clarify: your DM response is ‘pay more and we’ll fix it’ when you’re making no effort to provide me with the service I pay for. I’d be embarrassed if I was having to disregard and patronise customers.

  • FaslAim1 Faheem (@FaslAim1) reported

    And now @bt_uk your free WiFi cloud's down too? Lol what a joke this is. So not can I only notbuse the broadband the back WiFi you hype about has also broken down. Forget fttp just gove us a reliable network to the exchange

  • tonysblabla Antony Scerri (@tonysblabla) reported

    @bt_uk thx Matt, i already tweeted to you over an hour ago having done the FIX thing first, getting conflicting info (now had 14 sms replies)

  • jen_ewest Jen West (@jen_ewest) reported

    @bt_uk How are you going to resolve this unacceptable problem? I’m paying for internet and not receiving it. It needs resolving and it needs resolving now. A week is too long. So let down by all of your colleagues. So untrustworthy.

  • jen_ewest Jen West (@jen_ewest) reported

    Only way to have service resolved is to upgrade. No end date for resolution and no one actually seems interested in helping us. Just happy for us to sit and wait in isolation at great expense and stress. Embarrassing @bt_uk 2/2

  • AdrianRemedios Adrian (@AdrianRemedios) reported

    @bt_uk I’d have to compliment your social media team for sorting my issue out within 5 mins! One DM and the I received a call immediately - and my query was resolved. 👏

  • folicacid Ian B (@folicacid) reported

    Absolute jokes.....42mins on hold on the phone to @SkyHelpTeam and they close? I was debating using my cooling off period and going back to @BTCare (as the Sky router is a complete locked down mess) and that has sealed it! Sorry for doubting you BT - you were great for 12yrs!

  • greigbarrie9 greig barrie (@greigbarrie9) reported

    @bt_uk I have called and made an agreement to pay several days ago, was promised no disruptions to service. Woke up this am and internet off. It's still off and I have no access to any help online unless here. My bill has been agreed to be paid friday as my pay cycle has changed