BT (British Telecom)

BT (British Telecom) Outage Report in Newham, Greater London, England

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The latest reports from users having issues in Newham come from postal codes E12 and E13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newham, Greater London, England 12/25/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Croydon, Southwark, Camden Town, Hackney, Kensington, Sutton, Greater London, City of London, City of Westminster, Wandsworth, Barnet, Paddington and Ilford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newham, England

Latest outage, problems and issue reports in Newham and nearby locations:

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RadWagon Rad Wagon (@RadWagon) reported

    @bt_uk Trying to help my elderly Mum get onto the best package for her call/broadband usage. Currently she's paying far too much. We've identified a package on your website. When we try 2 upgrade 2 it, your website takes the preferred option away & offers a more expensive one.

  • timjdawson Tim Dawson (@timjdawson) reported

    Credit given where it’s due: top customer service and fixing a problem from @bt_uk And on a bank holiday!👏

  • cassh1312 Cass (@cassh1312) reported

    @CarlSkipper5 @bt_uk This is still not resolved. The lack of customer service is shocking!!! Lies are unacceptable!!! At the end of the day BT, u have messed up and this should have been sorted yesterday. This should be given maximum priority to fix BTs error. We have been patient but enough now!!!

  • Daniellee_lucy Danielle (@Daniellee_lucy) reported

    @bt_uk should have swapped to call flow on Wednesday due to BT providing awful internet - still waiting to connect with them. Somehow even though our service is cancelled with you we still have BT Wi-fi 🥴🤔 I hope we aren’t getting charged for this. @OpenreachHelp won’t sort it

  • AbiEdmonds Abi Edmonds (@AbiEdmonds) reported

    @bt_uk She is told that open reach are coming, they have been several times to draw lines and dig but never successful then keep saying they will come back and it will be sorted yet it never is.

  • Ehlyah Ehlyah (@Ehlyah) reported

    @btsport When trying to sign up for a monthly pass, if you're using Chrome, it errors once you get to the payment stage. Claims you're aware of it, clearly not the case. Works in Edge because it is less stringent about referrers and CORS policy.

  • zechmix Zech Tyler 🖖🏻👨🏻‍🦽 (@zechmix) reported

    @BleedingGreen I’d 100% do this but I have no idea why I’d pick a player for any given team lmao. Without the ability to watch college football over here in the UK (without paying stupid money for BTsport anyway) so I’ll have to pass though looking forward to seeing others selections

  • juliecigman Julie Cigman (@juliecigman) reported

    @bt_uk your service is impossible to navigate. We tried to connect a new router but there’s no internet connection. We booked an engineer visit for Tuesday, an email confirmed a visit but no date or time. We need to talk to a human in connections without waiting half an hour

  • ChrisLynham Chris (@ChrisLynham) reported

    @bt_uk Hi - It was a live annual sporting event that BT Sport missed the majority of due to technical issues. A response saying the service having “been restored” the day after the event isn’t an ideal response?

  • SER_mnb1 Siân🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@SER_mnb1) reported

    @bt_uk hi I'm trying to cancel my contract but my online account says I don't have any packages with you. It has never worked! Help please