Is BT (British Telecom) having an outage in Loughton, Essex, England?

@BTCare We now have a guy called Joseph dealing with it Emmett. I have emailed him a minute ago to follow things up. I am appalled at how bad your service is - perhaps if you supply me an email address I will forward you the details

@BTCare I don’t have a complaint reference on the basis I am spending so much time together with my co ordinator calling Manila the last thing I need is to then repeat myself to another department

@BTCare Now I would like to cancel the contract as I’m sick of it.

The @btsport commentators couldn't be anymore biased towards Liverpool if they were wearing replica kits and singing You'll Never Walk Alone. #ARSLIV

@SkyUK It's not great for gaming, no. I shall do so since @BTCare is not doing anything to help me!

@BTCare Yes. Spoke to someone sensible...I hope but still does not excuse the fact that I was not called back to sort out the problem as promised & spent over hour on Tues talking to 4 different people. Very poor performance

@ziegfieldstar @bt_uk On 22 October I was told call would be made to me in 24-48 hours. Nothing until 30 October, 190+ hours later, and final resolution evening of 31 October. Last night's lady very helpful, and problem resolved in about 15-20 minutes. @BTCare

@BTCare Disgusting service from BT. #noloyaltytoyourcustomers

@BTCare This is the worst customer experience that I have experienced in a long time, much worse than your competitors!

I received a direct message from @BTCare and had some toing and froing with them. I am still waiting for the email team to contact me, and #BTcouldntcareless can give no indication of when. THIS IS NOT SERVICE, IT'S A DISGRACE.

@Coatesmeister84 @Hotspur67 @RobbieSavage8 @btsport @GlennHoddle @SpursOfficial Was at the game and will never ever forget it

What a terrible day on #BTSport After Glenn Hoddle suffering a heart attack. The Leicester owners helicopter took off from the pitch and immediately crashed in The Car Park. Stadium being evacuated now. Reports of a fire. Hope they survive

@Toy_Polloi @BTGroup @BTCare Yeah i can imagine i have family in Yeovil who have the exact same issue you would think being in the 21st century these little drops would have been sorted by now 👍

Piss poor service from @BTCare’s dedicated bereavement line. After two calls from us on behalf of my recently-widowed mother, two separate people scheduled call backs with her. She’s still waiting.

Disgusting service from @bt_uk. Increase in prices, reduced content and not allowing customers to leave without extortionate charges. Would not recommend to anyone. @BTCare

@BTCare Need help getting my land line back please, need to talk to someone preferably not a machine. Tried the testing app and it says fine but clearly not as I have no line. Please help!

@BTCare FYI I’m getting more spam calls today from 08817506357 claiming to be from the BT call blocking department... when questioned about what the employees EIN was he put the phone down!

@BTCare the answer your team cited was that the service was too successful and they had problems with the ordering system. Really!

@BTCare I now have accept terms for BT Plus AGAIN!!!! and I have not had the benefit of BT Plus for weeks the service I signed on for was cancelled NOTWITHSTANDING there being a direction to fix a problem. I still don’t have the service I signed on for and i have to call back next week!

No thanks go to @BTCare for calling me early and waking me on a Sunday morning to talk about my faulty broadband service. They were then insulting on the phone while setting up a THIRD engineer visit to my home

@TheSqueeze80 @btsport That was so annoying. Need to know wtf Ferguson was saying

@btsport you lil piece of shits. Stop censoring the ******* fight. We pay for this shit.

Anyone else having an issue with @btsport forcing you to buy their landline to watch the fight later? Just want PPV

I am told by @BTCare that what is “best for me” is to wait for a call back tomorrow after an engineer’s visit this morning has made my already intermittent broadband service even worse. I’ll tell you what is “best for me” - to actually have the service I pay for!

@BTCare Hello there. Are there any problems with logging in online as I haven't been able to log in for nearly two weeks. Thanks.

Hi @BTCare Yet again having issues with our router throwing a strop & deciding not to work. So no broadband, no Netflix, second box can’t connect to main box. Usual crap. Router over four years old. How do we get a new one? Too stressful trying to call you.

It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

Bt sport app on ee doesnt work on my apple tv ee blaming bt sport and bt blaming ee for fucksake whats the point head + brickwall @btsport @EE #cancel

@btsport can someone get back to me regarding my bt sport app not working please

@BTCare getting appalling customer service. Passed from joker to joker

@btsport @EE can you help me my bt sport app doesnt show a picture only sound when i cast to my tv

@BTCare Is this a practical joke? This number sends me to the very same service ('very busy at the moment')...

mourinho has to go surely another defeat another poor performance @ManUtd players out of postion ed woodward do the right thing get rid now @btsport

@ElevenSports_UK @UFCEurope Good stuff. Only ever had @btsport for the UFC. So now I can finally cancel BT.

@BTCare Is BT BB down in London EC1?? no BB here for about 20mins

@BTCare Any issues in the W1D London area with Broadband? No connection here?

@NB_2612 @BTCare I believe you’ve been given the incorrect info. I’ve just updated and after a period of it not working I now have BT WifiCall back

@BTCare is it possible to have a consistent broadband service that doesn’t drop in and out regularly?

@BTCare Hi there, I want to cancel my BT package. Can I cancel on line or do I need to do it by phone ?!

@BTCare My internet keeps going off. My router is f**ked. Y u no help?!

@BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

.@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

neymar has been shit @btsport #ChampionsLeague

@btsport please stop using Mcmananman. He is awful.

neymar has beem awful dosent track back and cant handle a tough league. pathetic #ChampionsLeague @btsport

@FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

@BTCare is there a problem at the Welwyn Garden City exchange? BTinternet keeps dropping out and is very slow. My business broadband account over a separate BT Phone line is even slower.

@BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

@bt_uk @BTCare I’ve had two calls today from 01261397285 & 01361972465 claiming to be BT telling me that my internet is infected and I need to give them details to fix. Sounds like a #scam #nuisancecalls

@BTCare What's going on in Tottenham? My internet has been slow for a good couple of weeks now. Or worse it doesn't connect. Need a solution fast!

@BTCare Well the 14th has come and gone and still no broadband. @BTCare @SkyUK @OpenreachHelp you’re all as bad as each other. It’s just a shame @virginmedia can’t install until 29th. @itvMLshow my suggestion would be don’t move at all!😡

@BTCare Please don sign the obvious. Review the notes. It being a problem for a while.

@BTCare I’ve left BT. Only so much BS I can handle. Inability to resolve problems, and staff not even attempting to resolve a problem for 5 days until I rung up to find out what’s happening. Then when I say I’m leaving problem is miraculously looked in to and resolved. Too late

@SCNathan @bt_uk @BTCare @TalkTalk The entire company is an embarrassment. The poor frontline staff are trying to do a job and the infrastructure, processes, management are a joke.

@BTCare BT fail to reimburse over £1500 in mid sold telphone line charges, which they accept liability for!Worst customer services I have encountered!

@BTCare @BT - over a month from order to get phone line and fibre installed! Fibre delay understandable but not the phone line which just needs activating! Disgraceful level of service and no other option as BT have a monopoly due to rural location 😡 #poorservice #notagreatstart

@BTCare But 2 weeks to fix something is appalling and even then you could tell me I have to wait another week. I suggest you change suppliers @OpenreachHelp it certainly doesn't take 2 weeks to fix some cable.

@BTCare Yes, that's what I meant. It tells me to go to a web page but it won't load because my broadband is awful

@Rachel_Mantell @bt_uk @BTCare Have now surpassed @TalkTalk in *cr*p* customer service. (An achievement) My former guest now does have WiFi. #Sympathies

@BTCare Absolutely appalled. Next available date for an update on getting my broadband sorted... 26th of Nov. If that's not *************** I don't know what is. Nothing but empty promises. Can someone contact me to cancel my contract, please!!!