Is BT (British Telecom) having an outage in Loughton, Essex, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Loughton, Essex, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Loughton, Essex, England

September 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (59.19%)
  • Phone (18.38%)
  • E-mail (9.35%)
  • Wi-fi (5.92%)
  • Total Blackout (4.36%)
  • TV (2.80%)

BT (British Telecom) Outage Map Near Loughton, Essex, England

BT (British Telecom) in Loughton, Essex, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Loughton, Essex, England

Latest outage, problems and issue reports in Loughton, Essex, England and nearby locations:
  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    @BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    .@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

  • RickiKenny
    ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    neymar has been shit @btsport #ChampionsLeague

  • KristySLuxford
    Kristy Luxford (@KristySLuxford) reported from Camberwell, England

    @btsport please stop using Mcmananman. He is awful.

  • RickiKenny
    ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    neymar has beem awful dosent track back and cant handle a tough league. pathetic #ChampionsLeague @btsport

  • lorrainemking
    Lorraine King (@lorrainemking) reported from London, England

    @FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

  • Captain_Deltic
    Roger Ford (@Captain_Deltic) reported from Welwyn Garden City, England

    @BTCare is there a problem at the Welwyn Garden City exchange? BTinternet keeps dropping out and is very slow. My business broadband account over a separate BT Phone line is even slower.

  • Rachel_Moses_
    (((RachelMoses))) (@Rachel_Moses_) reported from London, England

    @BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

  • samjmoseley
    Sam (@samjmoseley) reported from Ware, England

    @bt_uk @BTCare I’ve had two calls today from 01261397285 & 01361972465 claiming to be BT telling me that my internet is infected and I need to give them details to fix. Sounds like a #scam #nuisancecalls

  • mullachmor
    Mick Savage (@mullachmor) reported from Tottenham, England

    @BTCare What's going on in Tottenham? My internet has been slow for a good couple of weeks now. Or worse it doesn't connect. Need a solution fast!

  • GregBarrowman
    Greg Barrowman (@GregBarrowman) reported from Enfield Lock, England

    @virginmedia My issue with @btsport has been “under investigation” for the last two weeks. Calls to the UK, India and the Philippines and no one has an answer. Can someone please for help me?

  • Tipz22
    Dawood Tipu 🌐 (@Tipz22) reported from East Ham, England

    @BTCare Why is it that my connection disconnects in the evening? Is the BT hub just so poorly designed that it can't be left on? I've told your guys on the phone about this issue and they keep linking me to the same help articles that don't do anything! It's ridiculous!

  • ThatNerdWill
    Will Harrison (@ThatNerdWill) reported from London, England

    Well done again @BTCare - another fine example of customer service excellence. Web chat unable to help gave me a phone number to call where I’ve been calling with no answer for 15+ minutes so far. Paying for 50mb broadband, receiving 2.6mb at best.

  • bexbeach
    Becky Beach (@bexbeach) reported from Enfield Lock, England

    @BTCare 1/2 Hi Dale. You are the 3rd or 4th team member to respond so some info may not be showing. Signal keeps dropping. No obvious reason why. My phone doesn’t automatically connect to WiFi even though it is set to do so.

  • bexbeach
    Becky Beach (@bexbeach) reported from Enfield Lock, England

    @BTCare It’s working but my issue is that the signal keeps dropping and I regularly have to reboot it. Also my iPhone X no longer automatically connects. That shouldn’t be happening. So what tests can we carry out to establish what’s causing the issue.

  • goulcher
    Joseph (@goulcher) reported from Poplar, England

    @BTCare I think it's a billing issue. Can I DM you details to take a look? Im a new customer and haven't set up / don't know login details I'm afraid

  • goulcher
    Joseph (@goulcher) reported from Poplar, England

    @BTCare my fibre has been disconnected whilst I've been on holiday and I'm struggling to get in touch (tried several phone numbers). Also don't have my phone number for the connection (who does these days?!) - can you urgently help?

  • msrsan
    Marko Srsan (@msrsan) reported from Hackney, England

    @BTCare I did - but when I try to login, it tells me that the login does not work. Can we check somehow?

  • Ankit1910
    Ankit Saxena (@Ankit1910) reported from London, England

    @BTCare Have done that. I’m extremely frustrated and disappointed with the service I’m getting. Please do send the required information ASAP

  • PennyRutterford
    Penny Rutterford (@PennyRutterford) reported from Walthamstow, England

    @BTCare I can connect, although signal no longer reaches some of the other rooms in my small flat when previously it worked fine

  • PennyRutterford
    Penny Rutterford (@PennyRutterford) reported from Walthamstow, England

    @BTCare It keeps dropping out and is slow

  • PennyRutterford
    Penny Rutterford (@PennyRutterford) reported from Walthamstow, England

    @BTCare According to that the service is okay but it’s not.

  • AS_Northbank
    BℒᎯℂᏦ ℕℐᎶℋᏆ (@AS_Northbank) reported from Stratford, England

    Press make out like players can’t have a life, a player being out at 2am Thursday morning with a game on Monday, so what, @SkySportsPL & @btsport have us travelling home at stupid times of the week with work the next day, we just get on with it

  • kevinmitchell50
    kevin mitchell (@kevinmitchell50) reported from London, England

    @TheBoxingWriter @btsport Not a lot in it, I grant you, David. Fury out-thought Wlad, AJ outfought him - and showed extraordinary heart and nous. Intriguing mix of fights. But Tyson hasn’t had a proper row in nearly three years. Saturday was a spar. Panieta crude, slow, unambitious. Fury fit and fast.

  • scottpearce
    Scott Pearce (@scottpearce) reported from Cheshunt, England

    @BTCare Thanks @BTCare had dreadful service with you as well, so maybe not

  • _littlewanders
    Dannii (@_littlewanders) reported from London, England

    Anyone else seen the @EE @btsport Delia Smith ad? Anyone else take real issue that she’s kicking around with raw poultry then touching up her laptop?! Come on Del, you have better hygene than that surely? #freerangefootball

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare Cool that's what I was after. What are my options if they refuse to cancel the cease order? I just can't have internet because someone who doesn't live at the property says I can't?

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare The order is open but you were unable to take over the line because the previous tenants placed a cease order dated October 25th. Surely if the line is active I should get their service through it?

  • itsdanmoore_
    DM (@itsdanmoore_) reported from Welwyn Hatfield, England

    @BTCare Spoke to order management as soon as they opened. Previous tenants are keeping the line active until November despite my order. My router won't work because it's not suitable for fibre. Reckon you could send us a fibre router so I have some sort of service in the meantime?

  • ChrisHirons82
    Chris (@ChrisHirons82) reported from Mill Hill East, England

    @BTCare I’ve already outlined the problem twice today to various BT tech bots and everyone keeps passing the buck. I’ll take my chances with the pigeon.

  • ChrisHirons82
    Chris (@ChrisHirons82) reported from Mill Hill East, England

    @BTCare Yeah cheers for that. It took the chat bot 10 minutes to tell me they couldn’t help me with my request. Customer service at @BTGroup has always been a joke.

  • craigjnash
    Craig Nash (@craigjnash) reported from Mill Hill East, England

    @BTCare Internet down again. Very regular occurrence for us. How do we leave?

  • PeteTimbers
    Peter Timberlake (@PeteTimbers) reported from London, England

    @BTCare Now or in another 48 hours? We first called your people on Sunday. They misdiagnosed a hub fault. It’s now Wednesday and we still have no broadband and no internet connection. Can you guarantee if I contact that address they will fix it immediately? I need better service from BT.

  • PeteTimbers
    Peter Timberlake (@PeteTimbers) reported from London, England

    @BTCare We have been told to keep resetting it for the next 48 hours! That’s not a solution really, is it? It needs to be fixed now.

  • SianIsSmiling
    Sian Nelson (@SianIsSmiling) reported from London, England

    @Fon @BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

  • SianIsSmiling
    Sian Nelson (@SianIsSmiling) reported from London, England

    @BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

  • danilo_brg
    danilo (@danilo_brg) reported from London, England

    @bt_uk @BTCare broadband not working, after how long is that breach of contract? On the phone you keep saying unlimited time. On which planet do you live? @WhichUK

  • prettyrhinosaur
    Susan Robertson (@prettyrhinosaur) reported from Cheshunt, England

    @BTCare @SkyUK @MotoGP No. I've been having issues with it for a long time. It isn't recording on Sky either.

  • c_cantore
    Cristiano Cantore (@c_cantore) reported from London, England

    @BTCare No raised on the phone. Account number is GB14059520. I want to know why my order is still not closed after 12 days by today or I’ll cancel everything on Monday

  • Lucanesque
    That chap (@Lucanesque) reported from London, England

    @julia_beam_me_u @BTCare @ICOnews Yep, ex-dir here too... we’re now thinking of just ditching our landline phone and moving to mobile only as we don’t have this issue at all with either of our mobile phones

  • legend200578
    Matt Palmer (@legend200578) reported from Waltham Abbey, England

    @BTCare my bt whole home keeps renaming devices. Any fix for this or do I have to keep comparing mac address?

  • Aaron1OS
    Aaron Os (@Aaron1OS) reported from London, England

    @bt_uk @BTCare I just had a call from someone claiming to be from BT Tech support! clearly a scam call. Just to put it out there. !

  • LimehouseDan
    London Dan (@LimehouseDan) reported from London, England

    @BTCare Hello. Afraid our broadband still isn’t working. In meantime how can we know what our login is so we can use neighbour’s BT Openzone? Thanks!

  • COS__73
    CiaránwithaC (@COS__73) reported from London, England

    @BTCare my Wi-fi has been on and off all day now the router has an orange light and won’t connect at all. Called but was told to call back in 5 hours as systems are down. Checked online and there’s no issue in my area. What am I supposed to do?

  • ConorMegaw
    Conor Megaw (@ConorMegaw) reported from Welwyn Garden City, England

    @powerportraits @PriskMark @BTCare @plusnethelp @Plusnet I agree David. Unless they have installed specific kit in your house, I’m guessing “monitoring your connection” means checking your sync speed. I continuously sync at 40/10 despite the issues in the evenings / weekends. I feel they are choosing to misunderstand the issue!

  • nstweets97
    Nikhil (@nstweets97) reported from London, England

    WiFi and customer service on @BTCare are as appalling as each other. Cannot wait to leave once my contract ends. Unacceptable.

  • carlbob
    carlbob (@carlbob) reported from London, England

    @BTCare So it seems - an utter scandal given yahoo, who provide this email service, offer it entirely free. She doesn’t want to keep her account but does want her password reset so she can go in and download her emails and take them elsewhere.

  • Abadesi
    Abadesi (@Abadesi) reported from London, England

    Hey @BTCare I live in SW12 and my broadband has cut off multiple times in the last 90 mins. Your service line says my area isn't affected, I did troubleshooting with my router and its fine - what's going on?

  • T_Rendell
    Tom Rendell (@T_Rendell) reported from London, England

    @BTCare Bye. I hope u see the light. Short term gain = long term bad will and lack of custom

  • Janebcd
    Jane Doy MBPsS (@Janebcd) reported from London, England

    @BTCare I cannot make calls with my landline but I can receive calls. Please Help as I have been shut out of my online account because I forgot my password!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • toddy7105
    Chris Todd (@toddy7105) reported

    @BTCare I never seen that e mail so I would of never of know mate

  • Lisa_letham
    Lisa Letham (@Lisa_letham) reported

    @BTCare I spoke to them. They say there is a problem with the Yahoo server. Why don’t you say this on your website and keep people updated? #Frustrating

  • Laurettaaa93
    Lauretta Mathers (@Laurettaaa93) reported

    @BTCare fancy explaining what the hell is wrong with your internet today? Because we are 5 mins away from calling Sky to switch back. Waste of money and rubbish customer service.

  • xoMissCjox
    𝔈𝔵𝔱𝔯𝔞𝔱𝔢𝔯𝔯𝔢𝔰𝔱𝔯𝔦𝔞𝔩 (@xoMissCjox) reported

    @BTCare hi, absaloutly outraged that we are still waiting after 5 weeks to have our internet set up after being told 5 days. Noones helping, making a formal complaint on all platforms if this is not done!

  • Gary7Bell
    Gary Bell (@Gary7Bell) reported

    @btbusinesscare phoned again to report the issue this member of staff has sent ANOTHER engineer out who has once again informed me he cant fix anything because BT have cut my number off This is a disgrace completly & utterly disgusting that im still in the same position as day 1

  • Laurettaaa93
    Lauretta Mathers (@Laurettaaa93) reported

    @BTCare worst internet we’ve ever had. Won’t connect to WiFi, won’t even load the log in page. Looks like we’re going back to sky!

  • chantelle_jayne
    charntellecharntelle (@chantelle_jayne) reported

    @BTCare I don't have a ref number ATM, but BT have just texted and an engineer is supposed to be arriving this morning. Thanks for your help.

  • garethgroberts
    Gareth Roberts (@garethgroberts) reported

    @BTCare After being passed to Bhavia in India and giving him my mobile number to call me back incase there were any issues he cut me off and didn’t call me back. Issues still not sorted.

  • mickmartin_bow
    Mick Martin (@mickmartin_bow) reported

    @BTCare Is there a problem in the 01706 dial code area, I’ve tried several numbers from my mobile, nine are connecting. Says the number isn’t recognised or it just cuts off. No ring tone!!

  • WilliamNB
    William (@WilliamNB) reported

    @BTCare I tweet to vent at BT lying to its customer by blaming our SPF records, and you respond as if we have trouble *sending* email???