Is BT (British Telecom) having an outage in Loughton, Essex, England?

@Alan_Alger_ @btsport My guess is its because it is the FA Cup but that's a pretty poor excuse in my view.

I thought my cold had made me go deaf, then I realised that my husband had turned the sound down on @btsport because #TonyAdams suit was too loud 😂 😂 😂

Damn never knew the game was live on BTsport! Kmt. These times I'm looking for illegal streams when I could had just watched the game comfortably off my phone. Ffs

@btsport is there a mute button to cut out Steve Mc’manaman’s constant droning & slagging of arsenal. He is suppose to be neutral when commentating surely. All he does is poke at the Gunners.... get him off

opening 12 mins very poor . we haven't got going .. come on @ManUtd we need to be faster .. @btsport #FACup

what a first game for #OleGunnarSolksjaer @ManUtd 😊😊 never would of happend under jose . 5 goals attacking football players were trying things players were happy ..keep it going lads @btsport

@btsport @bt_uk absolutely appalling customer service from BT !!!!!

Sorry but criticism when due why is it that every time I want to watch @btsport when I am away from home there is always some sort of issue! Always some sort of fault code I need to remember and always an issue. It is just not good ebough @bt_uk

Bloody hell @btsport the free kick shouldn’t have been awarded coz Martial dived never mind having a player offside. #manutdarsenal

The @btsport commentary on @RangersFC v @JamTarts is awful. Rob McLean is horrendous

Useless BoxOffice service. I want my money back. Doesn’t work on any of three devices. Now listening on the radio. Thank god for BBC 5 Live #BTsport

@btsport your customer service is disgusting.

In case anyone wishes to avoid the rude support team @bt_uk @btsport, and see if they have purchased #WilderFury, click 'BT Player' on your remote, and go to My Zone. Once in there, if you've purchased it, it'll show in 'My Rentals'. @lbkingston64

A good warm up for @Tyson_Fury would be spending 10 minutes on phone to @btsport trying to buy his own fight. 10 minutes with their customer team & he’d knock Wilder out by round 2

@AppleSupport @BTCare not sure who I should be contacting. Bought a knew MacBook Pro tried connecting it to my broadband keeps saying the Wi-fi network Wi-fi requires a WPA2 password. I’m putting in the password. Please help

@btbusinesscare @bt_uk @BTCare WTF can someone from BT call me to deal with this problem, and stop passing the blame one to another!!!

Here @BTCare @bt_uk @btbusinesscare doing what they do best! As they cannot solve the problem or answer to the customer (me) they prefer to disappear!!! Great behaviour 👍🏻

@BTCare No phone or broadband line for several days due to car wiping out an exchange. Rang BT. Unwilling to send 4G router as i dont pay enough!! Unwilling to pass me on to a supervisor. Really poor customer service from the "helpline". Joke.

@BTCare We now have a guy called Joseph dealing with it Emmett. I have emailed him a minute ago to follow things up. I am appalled at how bad your service is - perhaps if you supply me an email address I will forward you the details

@BTCare I don’t have a complaint reference on the basis I am spending so much time together with my co ordinator calling Manila the last thing I need is to then repeat myself to another department

@BTCare Now I would like to cancel the contract as I’m sick of it.

The @btsport commentators couldn't be anymore biased towards Liverpool if they were wearing replica kits and singing You'll Never Walk Alone. #ARSLIV

@SkyUK It's not great for gaming, no. I shall do so since @BTCare is not doing anything to help me!

@BTCare Yes. Spoke to someone sensible...I hope but still does not excuse the fact that I was not called back to sort out the problem as promised & spent over hour on Tues talking to 4 different people. Very poor performance

@ziegfieldstar @bt_uk On 22 October I was told call would be made to me in 24-48 hours. Nothing until 30 October, 190+ hours later, and final resolution evening of 31 October. Last night's lady very helpful, and problem resolved in about 15-20 minutes. @BTCare

@BTCare Disgusting service from BT. #noloyaltytoyourcustomers

@BTCare This is the worst customer experience that I have experienced in a long time, much worse than your competitors!

I received a direct message from @BTCare and had some toing and froing with them. I am still waiting for the email team to contact me, and #BTcouldntcareless can give no indication of when. THIS IS NOT SERVICE, IT'S A DISGRACE.

@Coatesmeister84 @Hotspur67 @RobbieSavage8 @btsport @GlennHoddle @SpursOfficial Was at the game and will never ever forget it

What a terrible day on #BTSport After Glenn Hoddle suffering a heart attack. The Leicester owners helicopter took off from the pitch and immediately crashed in The Car Park. Stadium being evacuated now. Reports of a fire. Hope they survive

@Toy_Polloi @BTGroup @BTCare Yeah i can imagine i have family in Yeovil who have the exact same issue you would think being in the 21st century these little drops would have been sorted by now 👍

Piss poor service from @BTCare’s dedicated bereavement line. After two calls from us on behalf of my recently-widowed mother, two separate people scheduled call backs with her. She’s still waiting.

Disgusting service from @bt_uk. Increase in prices, reduced content and not allowing customers to leave without extortionate charges. Would not recommend to anyone. @BTCare

@BTCare Need help getting my land line back please, need to talk to someone preferably not a machine. Tried the testing app and it says fine but clearly not as I have no line. Please help!

@BTCare FYI I’m getting more spam calls today from 08817506357 claiming to be from the BT call blocking department... when questioned about what the employees EIN was he put the phone down!

@BTCare the answer your team cited was that the service was too successful and they had problems with the ordering system. Really!

@BTCare I now have accept terms for BT Plus AGAIN!!!! and I have not had the benefit of BT Plus for weeks the service I signed on for was cancelled NOTWITHSTANDING there being a direction to fix a problem. I still don’t have the service I signed on for and i have to call back next week!

No thanks go to @BTCare for calling me early and waking me on a Sunday morning to talk about my faulty broadband service. They were then insulting on the phone while setting up a THIRD engineer visit to my home

@TheSqueeze80 @btsport That was so annoying. Need to know wtf Ferguson was saying

@btsport you lil piece of shits. Stop censoring the ******* fight. We pay for this shit.

Anyone else having an issue with @btsport forcing you to buy their landline to watch the fight later? Just want PPV

I am told by @BTCare that what is “best for me” is to wait for a call back tomorrow after an engineer’s visit this morning has made my already intermittent broadband service even worse. I’ll tell you what is “best for me” - to actually have the service I pay for!

@BTCare Hello there. Are there any problems with logging in online as I haven't been able to log in for nearly two weeks. Thanks.

Hi @BTCare Yet again having issues with our router throwing a strop & deciding not to work. So no broadband, no Netflix, second box can’t connect to main box. Usual crap. Router over four years old. How do we get a new one? Too stressful trying to call you.

It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

Bt sport app on ee doesnt work on my apple tv ee blaming bt sport and bt blaming ee for fucksake whats the point head + brickwall @btsport @EE #cancel

@btsport can someone get back to me regarding my bt sport app not working please

@BTCare getting appalling customer service. Passed from joker to joker

@btsport @EE can you help me my bt sport app doesnt show a picture only sound when i cast to my tv

@BTCare Is this a practical joke? This number sends me to the very same service ('very busy at the moment')...

@ScotsLass183 @bt_uk @BTCare Thanks but it's been taken care of now. My neighbour came to the rescue with en extra long ethernet cable so I can now hardwire my PS4 in. It was the PS4 that the problem was.

When youre trying to cancel broadband with @bt_uk @BTCare & they hang up on you when you dont want to stay with them. Tried ringing and live chat twice. Got 'disconnected'

@KThomsonAcademy @btsport Don’t take any crap off Sutton if he’s on 😂😉👍🏻

Been without internet since 6am Monday morning thanks to @bt_uk did a new deal but they forgot to get possession of our line it seems, talk about @BTCare if this is the way they treat shareholders, GOD HELP anyone else.

Amazing to see @BTCare being so proactive rather than reactive. We didn’t even know we’d had a problem with our line but broadband speeds have been affected so an engineer coming tomorrow free of charge! I love forward thinking customer service

@KThomsonAcademy @btsport Can you 2 foot that idiot Sutton if he starts slevering nonsense again 2nite

@KThomsonAcademy @btsport Was there that day you had that terrible injury. Playing great as well. Captain material

No English football on @SkySports this weekend. What a waste of money Sky is now. Can’t keep up with @btsport - going to cancel and get BT #skysports #wasteofmoney

@Sky8717 @TheReal_blue166 @magsmanston @TuneInSupport @tunein @Cloudflare @BTCare @CloudflareHelp I still am, unfortunately. I also put in a ticket and they closed it because I'm not a Cloudflare customer. Well this situation certainly will not be convincing me to ever be one!

@BTCare internet problems and phone at EH14 5NX now Lost connections