BT (British Telecom)

BT (British Telecom) Outage Report in Brentwood, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brentwood, Essex, England 02/27/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brentwood, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Ilford, Loughton, Barking, Newham, Romford, Basildon, Dagenham, South Benfleet, Brentwood, Billericay, Bexleyheath, Chelmsford, Wickford and Upminster.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • theessexsog Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Billericay, England

    Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • purplepenguin81 Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported from Romford, England

    Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • dpmunn19 daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • Mork4mindy Garry Harvey (@Mork4mindy) reported from Great Baddow, England

    @krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful

  • bethanchloes Bethan Chloe (@bethanchloes) reported from Billericay, England

    @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • hwrightxo Hannah Wright (@hwrightxo) reported from Thundersley, England

    @bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • Verscuse 🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • jlarkin123 The Power 1962 (@jlarkin123) reported from Wickford, England

    ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Chigwell, England

    Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottyHoops10 Scotty (@ScottyHoops10) reported

    Nice of @bt_uk and @OpenreachHelp to lie to their new customers about installation dates and make them sit at home for two days with no intention of turning up 👍 disgusting customer service

  • truckintrader1 truckintrader 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@truckintrader1) reported

    @bt_uk Your an absolute joke, you have just installed full fibre for my next door neighbour but I’m not allowed it because I’m already a customer, but I can upgrade onto the plan I’m already on for a extra £20 a month, seriously!! Absolute jokers

  • yorks111 Steve Marchant 🏏🎺 (@yorks111) reported

    @bt_uk why did I get cut off by you after holding for 30 minutes after explaining issue? Why didn’t you call me back?

  • ElizabethMistry Elizabeth Mistry (@ElizabethMistry) reported

    @bt_uk Thanks Laura - but what if the customer wants to buy a specific EE product (a special type of sim) available at a joint @EE / @bt_uk store please?

  • LiamWakefield Liam Wakefield (@LiamWakefield) reported

    @bt_uk hey! There seems to be a line fault at my mother in laws house. She doesn’t get signal at home what’s the best way in getting some support?

  • haymansafc haymansafc #KBF 🎄 (@haymansafc) reported

    I’m becoming fed up with @bt_uk. Not only does their internet supply disconnect for a random period of time every Friday evening without fail (thank heavens for 4G…), but there seems to be serious, ongoing reliability issues with their e-mail at the moment too.

  • Heatheregale Heather (@Heatheregale) reported

    @bt_uk on hold for 40 mins. Supposed to get a credit for £197 but getting overdue bills because 2 departments need to sort it. I now just want to cancel the new account

  • ScottyHoops10 Scotty (@ScottyHoops10) reported

    @crouchy9 @bt_uk @OpenreachHelp Was told Wednesday they were installing, never showed up. Phoned up complained, the BT guy spoke with openreach, called me back Thursday morning and told me they’ve got me in for an emergency appointment as they didn’t show, today. Never showed again

  • BTSAFC B Turnbull (@BTSAFC) reported

    @bt_uk had a solid orange light on hub all day.. any known issues in Colchester ??

  • VelocastJohn John Galloway (@VelocastJohn) reported

    @highlandbruce @bt_uk ****’s sake.