BT (British Telecom) outages and service status in Brentwood, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brentwood, England

The most recent BT (British Telecom) outage reports came from the following cities: Romford, Ilford, Chigwell, Billericay, Newham, South Ockendon, Canvey Island, Chelmsford, Dagenham, and Wickford.

City	Problem Type	Report Time
Romford	Wi-fi	4 hours ago
Ilford	Wi-fi	15 hours ago
Chigwell	Internet	1 day ago
Billericay	Wi-fi	2 days ago
Newham	Internet	3 days ago
Newham	E-mail	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  Jason Plom (@jasonplom) reported 7 minutes ago from Corringham, England

  @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

• 
  Colin Johnson (@CGJ1973) reported 8 minutes ago from Chipping Ongar, England

  @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

• 
  Sean Kerrigan (@seankerrigan) reported 10 minutes ago from Ilford, England

  @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

• 
  PGtweets (@PaulGrayburn) reported 12 minutes ago from Romford, England

  @Portly_Burnsie @btsport For a big game it’s ******* poor.

• 
  Marion Pettet 💙 (@MarionPettet) reported 25 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  farah says (@Farah_Lou) reported 25 minutes ago from Loughton, England

  @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

• 
  Andy Baird (@clueso69) reported 27 minutes ago from East Ham, England

  @BTCare - really unhappy with the level of your service. Still waiting for the delivery of my WiFi extenders. This is the second order and still nothing. What’s the point of completing your surveys if nothing is done about it 😡😡😡

• 
  Fran Ross (@FranRoss9) reported 27 minutes ago from Romford, England

  @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

• 
  Jack Horrey (@JackHorrey) reported 30 minutes ago from Chelmsford, England

  @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

• 
  Right Here Right Now.... (@jta1497) reported 31 minutes ago from Chelmsford, England

  @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

• 
  Johan Larsson (@jlarsson89) reported 32 minutes ago from Eltham, England

  @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

• 
  Jay O! (@BeOnTheRocks) reported 35 minutes ago from Chelmsford, England

  @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

• 
  Neil Wilson (@wilson_76) reported 39 minutes ago from Chelmsford, England

  And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

• 
  steven lubke (@stevenlubke2) reported 45 minutes ago from Harlow, England

  @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

• 
  Marion Pettet 💙 (@MarionPettet) reported 46 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  Paul Parker (@paulparker81) reported 48 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  Ian Maxwell (@IanMaxy94) reported 48 minutes ago from Billericay, England

  @bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked

• 
  Jay O! (@BeOnTheRocks) reported 49 minutes ago from Chelmsford, England

  @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

• 
  Bethan Chloe (@bethanchloes) reported 54 minutes ago from Billericay, England

  @bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?

• 
  Johan Larsson (@jlarsson89) reported 56 minutes ago from Eltham, England

  @bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marks (@marksy316) reported 5 minutes ago

  @FlynnRyanUK @bt_uk @skytv Awful decision, sky are shockingly bad to which I can finally leave now mid contract due to their incompetence. Sky will end up shafting you in no time

• 
  Tom Chapman 🐀 (@TomChap) reported 14 minutes ago

  @bt_uk I recently left BT broadband in March. Is it ok for me to cancel the DirectDebit?

• 
  tha Movement Noize Production (@JumaMhlanga) reported 15 minutes ago

  Who else is having issues with BT Broadband after moving? 😡 Been waiting 28+ days for service and just spent 2 hours on the phone with no resolution. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService

• 
  George Somerville (@geosomerville) reported 18 minutes ago

  Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

• 
  JAH (@JAH59) reported 19 minutes ago

  @bt_uk I want to make a complaint

• 
  Steve George (@Baggieboy1888) reported 19 minutes ago

  @bt_uk paying refunds with a cheque. In 2026. Obviously their hope / expectation is that with ever fewer bank branches the recipient will deem it too much of a hassle to pay it in. Even for those that do they are earning interest until the cheque is cleared. Poor show.

• 
  Mags (@mags_cav) reported 21 minutes ago

  @bt_uk engineers damaged lights in my garden. After contacting your claims people,and chasing 3 times, I’ve been told keoghs are ‘not entertaining’ my claim! The had NO BUSINESS being in my garden! Damage caused but it’s not your fault? Dismissive and condescending reply.

• 
  IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported 24 minutes ago

  @bt_uk @BT_UK You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.

• 
  Janette King (@jannycat) reported 26 minutes ago

  @bt_uk Is there a widespread issue with BT email access today? Unable to login and I need to access my emails.

• 
  Andy250 (@Ministryofmess) reported 27 minutes ago

  @bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.