BT (British Telecom) Outage Report in Brentwood, Essex, England
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The latest reports from users having issues in Brentwood come from postal codes CM14.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Ilford, Basildon, South Benfleet, Brentwood, Romford, Billericay, Bexleyheath, Chelmsford, Dagenham, Wickford, Upminster, Newham, Grays and Loughton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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Fran Ross
(@FranRoss9) reported
from
Romford, England
@bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.
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Dr Linda Duffy, PhD
(@sportspsycoach) reported
from
Epping, England
@btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rhys Brokenshire
(@rhysrb) reported
Fuming 😡with @bt_uk and @WeAreOpenreach. We've had no phone line for over a week and we'll below the minimum broadband, a bt engineer came out yesterday and said he couldn't fix it and arranged for an Open reach engineer to come today between 1 and 6, they havnt showed.
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Rohan Nayak
(@RohanNa89680322) reported
@UTD_Dillan @unofficialpund1 @btsport The worst thing is manager will get sack and board will remain here how can manager do a better job without proper backing from the board .
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HobbleFart
(@HobbleFart) reported
@bt_uk I've done your online test on myaccount. Unfortunately the response was to book an engineer (Next available appt is after the switch). It also gave me the Right to Exit because speeds are not being met, even though I'm already switching lol. Seems bad practice.
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HobbleFart
(@HobbleFart) reported
So because i'm swapping internet companies, my internet speeds dropped from 16mbps to 2mbps. @bt_uk that's kinda bad.. I'm still paying for the full speed until the switch over, so why reduce my speeds?
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Trev Hewson ⚫️⚪️❤️⚪️⚫️🌶🐟🏴☠️
(@trevhewsongy) reported
Once again laughable customer service from @bt_uk never experience such disregard.
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Steve
(@stevereppo) reported
@rhysrb @bt_uk @WeAreOpenreach Yeh crap mate when ya pay decent dollar ya want a bit of decent service
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Tom Griffin ♿️
(@Tom_Griffin1) reported
Has anyone else had horrendous service from @bt_uk ? @OpenreachHelp I should have had Fibre installed on 1st March, however, I’m still waiting. They are a most dysfunctional organisation. No one will take ownership of the issue. Abject service.
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Rohan Nayak
(@RohanNa89680322) reported
@unofficialpund1 @btsport The problem is no one rates ole as a manager .
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Steve.P 🇬🇧
(@P_N_Guin_66) reported
@btsport Excuse me while I interrupt myself.
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Ms. McLoughlin
(@MsNMcLoughlin) reported
@bt_uk I don’t understand how I’ve used over 500mb of data in a day when I’ve left the house once to go to the park..?! My bill is consistent every month but now it’s going to be double, and I still have a week left... No agents online to help. I also can’t hear anyone on calls