BT (British Telecom) Outage Report in Brentwood, Essex, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Brentwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Brentwood, England
The most recent BT (British Telecom) outage reports came from the following cities: Newham, Grays, Chelmsford, Billericay, Romford, Loughton, Ilford, Buckhurst Hill, South Ockendon, Dagenham, Harlow, Chigwell, Barking, and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Wi-fi | 7 days ago |
|
Newham
|
Internet | 7 days ago |
|
Grays
|
Internet | 7 days ago |
|
Chelmsford
|
Phone | 8 days ago |
|
Billericay
|
Phone | 9 days ago |
|
Romford
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Marc Karbaron (@Karbs1961) reported from Basildon, England@bt_uk and to then spend 2 hours out of my day trying to ring you to corrrect your mistake. Can you Dm me please otherwise I shall be cancelling my direct debut and invoking my 14 day statutory right to cancel my contract 3/3
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La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England@bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯
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ken (@uk12345) reported from Romford, England@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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ken (@uk12345) reported from Romford, England@bt_uk So it's not my problem your problem at your problem at your end .
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George Mann (@sgfmann) reported from Ilford, England@bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.
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Christiana Petrou (@chrissiemoux) reported from Romford, England@bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!
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Michael Webb (@Spiderwebby2904) reported from Romford, EnglandFeel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
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George Mann (@sgfmann) reported from Ilford, England@bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.
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Toby (@7Ten) reported from Ilford, England@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
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Marc Karbaron (@Karbs1961) reported from Basildon, England@bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3
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La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England@bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖
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Ian Maxwell (@IanMaxy94) reported from Billericay, England@bt_uk my BT Sport app on Xbox makes my TV go to a black screen whenever I load it, how do I fix this? I’ve tried uninstalling and reinstalling the app but hasn’t worked
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Philjel (@philjel1) reported from Basildon, England@btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.
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jim lee (@jimbo888) reported from East Ham, England@bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help
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Andrew Raffan (@AndRaffan) reported from Eltham, England@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England@bt_uk why has my broadband been so bad for 3 days now !!
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ken (@uk12345) reported from Romford, England@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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jim lee (@jimbo888) reported from East Ham, England@bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider
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Sean Kerrigan (@seankerrigan) reported from Ilford, England@norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless
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Mark Perry (@longfella31) reported from Romford, England@btsport how does having the 4th & 5th round draw on the same night help fixture congestion?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Fox (@MikeFFox) reported@bt_uk Tried that and still the same. Seeing the issues on both Sky and BT Sport HD channels
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Alan Macleod (@AlanMacleod14) reportedDay 74 since I ordered broadband from @bt_uk and still no connection, no idea when there might be a connection, and another level of ‘escalation’ that doesn’t go anywhere from the BT support team who seem to think it’s ok to just ‘call back in 10 days with an update’. #BT
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1RedRidingHood (@1RedRiding) reported@bt_uk Dee (and Lisa) thank you for your response I don't need help with it technically, unless you can put the price back to the original. I just wanted to point out that a contract isn't fair when BT can change terms/prices during one but the customer cannot cancel or change anything
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Kemmmy ✨ (@inthecloset) reported1/@bt_uk Id like to know why Etc your latest ideating hub for better customer care has yet to ensure all staff are properly trained? As a person who has recently joined BT, I'm STILL awaiting installation. Id like to point out that it does not bode well for BT to have sold me a
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Lorna greenheld (@Lorna227) reported@virginmedia I’ve cancelled my contract now and have arranged with @bt_uk who are having a mini hub sent out to me so I should have a connection sooner than Thursday . The service from virgin hasn’t been great for weeks and looking at your Twitter feed it’s a common occurrence
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Stuart Webb (@s_webb83) reported@RoxyD27 @SkySportsPL @btsport Now weve got to find streams that will probably be ****. Unless you know of any decent ones
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HelenaHandcart (@HellenaHandcart) reported@bt_uk Thanks, but I'm fed up with explaining. I now want to escalate the issue and understand why BT took it upon themselves to issue me with a new contract for a service I had cancelled and then bombard me with txts & letters apologising for the unwanted service not working.
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Jordan Gowling (@JordanGowling29) reported@bt_uk I'm having trouble with ordering a new package even though all my service is currently on a rolling contract could you please advise
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scott livesey (@LiveseyScott) reported@bt_uk The engineer should be here by Thursday, which means upto 6 days with no internet connection. I will not be able to watch any BT TV channels, my Alexa will not work. For someone who is paying over £80 pcm and being with BT for over 10 years, customer loyalty does not exist!
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Stace Trades (@StaceTrades) reportedBeing in England and paying extortionate prices for sports channels that don’t let us choose which game to watch. While the rest of the world have EVERY GAME on tv. @SkySportsPL @btsport give us game choice or we cancel. No one wants to watch Villa vs Chelsea Get me a fire stick