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BT (British Telecom)

BT (British Telecom) Outage Report in Brentwood, Essex, England

Why is my BT (British Telecom) service not working?

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Brentwood, England

The most recent BT (British Telecom) outage reports came from the following cities: Romford, Newham, Grays, Chelmsford, Billericay, Loughton, Ilford, Buckhurst Hill, South Ockendon, Dagenham, Harlow, Chigwell, Barking, and Basildon.

CityProblem TypeReport Time
Romford Total Blackout 2 days ago
Newham Wi-fi 9 days ago
Newham Internet 9 days ago
Grays Internet 10 days ago
Chelmsford Phone 10 days ago
Billericay Phone 12 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • mrsscole
    Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • DannyDrury
    Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • jonesy23
    lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • Verscuse
    πŸ³οΈβ€πŸŒˆ James πŸ³οΈβ€πŸŒˆ (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

  • GoldenGoonerlg
    V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou πŸ₯Ί

  • FranRoss9
    Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • theessexsog
    Mike Miners (@theessexsog) reported from Billericay, England

    @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

  • Therockstar111
    Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • Bull_Diggy
    Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😑😑😑😑😑

  • Farah_Lou
    farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday πŸ™ƒ it will be 2 and half weeks by then. It’s unacceptable.

  • sportspsycoach
    Dr Linda Duffy, PhD (@sportspsycoach) reported from Epping, England

    @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it πŸ‘πŸ»

  • Garyonline1
    Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

  • kelly20201983
    Kelly πŸ’™ (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • MarionPettet
    Marion Pettet πŸ’™ (@MarionPettet) reported from Kelvedon Hatch, England

    Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

  • Verscuse
    πŸ³οΈβ€πŸŒˆ James πŸ³οΈβ€πŸŒˆ (@Verscuse) reported from Chelmsford, England

    @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

  • MarionPettet
    Marion Pettet πŸ’™ (@MarionPettet) reported from Kelvedon Hatch, England

    When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

  • Nicola1117
    nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • steve2682
    Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • RetrogamesNow
    Roly's Arcade (@RetrogamesNow) reported from Brentwood, England

    @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

  • howiesway
    Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephenjohnwebb
    Stephen John Webb πŸ•· (@Stephenjohnwebb) reported

    @bt_uk if you want a truly horrible and intergalactic mess with Broadband, BT is surely your first point of call…

  • rosa_alba_macd
    Rosa Alba Macdonald (@rosa_alba_macd) reported

    @bt_uk Yes I had and the BT and Apple Support pages (I mana an eejit. And, with all due respect - that page lists POP3, IMAP and SMTP (SSL) settings and Port Numbers not any caldav/carddav or whatever the term is for contacts server addies.

  • sad1ebabes84
    Sadie (@sad1ebabes84) reported

    @CityFibre may want to teach your staff about customer service skills! He’s up a telephone pole connected directly to my house for my @BTCare internet/phone. It was working fine until he messed about with it but apparently and I quote β€œit’s nothing to do with us” 1/2

  • meedoe
    fran doe (@meedoe) reported

    @btbusinesscare @BTBusiness @OpenreachHelp Please help, fibre broadband been off since w’end. No end of promises, but still not working!!

  • sad1ebabes84
    Sadie (@sad1ebabes84) reported

    @CityFibre may want to teach your staff about customer service skills! He’s up a telephone pole connected directly to my house for my @bt_uk internet/phone. It was working fine until he messed about with it but apparently and I quote β€œit’s nothing to do with us” 1/2

  • johng225
    John (@johng225) reported

    Hey @bt_uk looks like my broadband will be down for over a day. Did I read there was compensation? Did I imagine that? Automatic or is there a form to fill out?

  • bigschlooong
    spongesausage (@bigschlooong) reported

    @Sw1tchv2 @btsport Had the exact same problem,can imagine a lot of people are having the same issues. Useless BT

  • IanKelly1987
    Ian kelly (@IanKelly1987) reported

    @GaryLineker @btsport It’s terrible having to put up with Jake Humphrey

  • kjackson1984
    K Jackson (@kjackson1984) reported

    @btsport is there any chance you could sort out the player on your site one of these days? No matter the signal strength, it always seems to want to buffer.

  • StuartDillon1
    Stuart Dillon #GSBout (@StuartDillon1) reported

    @MartinRose2 @GaryLineker @btsport He doesn't work for BT doing the Champions League games now