BT (British Telecom) Outage Report in Brentwood, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (7%)
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Phone (7%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Ilford, Romford, Newham, Harlow, Chigwell, Loughton, Barking, Basildon, Dagenham, South Benfleet, Brentwood, Billericay, Bexleyheath and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| Ilford |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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Dr Linda Duffy, PhD
(@sportspsycoach) reported
from
Epping, England
@btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
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Fran Ross
(@FranRoss9) reported
from
Romford, England
@bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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bernie westacott
(@berniewestacott) reported
Hi Alan, and everyone @btbusinesscare Having had a break, decided to renew contact with BT re our ongoing complaint, and attempted to reengage with the FTTP upgrade already agreed. Everyone I've spoken to has been charming, but promised follow-up phone calls just don't happen 😡
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Mark Houlbrook
(@mark4thorne) reported
@bt_uk Could you please provide me with a direct telephone number to your customer services for me to contact on behalf of a resident. Everything is website or email based which is not helpful for residents who need to speak first hand. The service to the public is rather poor.
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Tom Druce
(@Drucey9) reported
@bt_uk further to my complaint I made this morning, I’d like to say that the response and the customer service I received to resolve my issue was great! And thank all those involved.
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Graham Cutress
(@G_plus_C) reported
@Michael_Lacy1 @bt_uk I theoretically left BT for their sister company Plusnet, the deal was a worldie, 4 days into my notice period I had a friendly Geordie on the phone who not only beat it but sorted a number of things out from £63.49 (incl BT Sport and ****) down to £33.99
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☆Andy ☆
(@HANNIGRAMARIES) reported
@bt_uk I asked for help the other day and you havent replied
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Lee Harvey
(@HarveyDecor) reported
@bt_uk I didn't reply because you are of no help!
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Dan Haughton
(@danhaughton) reported
@bt_uk hi I want to cancel my services on 30/04/21, can I do this without calling in please.
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Jodie
(@MissCheekyJodie) reported
@whtimes Have a complaint story here. Want to publish it and make it known how rubbish @bt_uk really is. How can I do that?
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Ann Palmer
(@AnniePShoreham) reported
@Burtersett @bt_uk Engineer back this week to see if initial set up needs adjustment. Fingers crossed that’s the issue 🤞