BT (British Telecom) Outage Report in Brentwood, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Barking, Newham, Ilford, Romford, Basildon, Dagenham, South Benfleet, Brentwood, Billericay, Bexleyheath, Chelmsford, Wickford, Upminster and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Barking |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Garry Harvey
(@Mork4mindy) reported
from
Great Baddow, England
@krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Hannah Wright
(@hwrightxo) reported
from
Thundersley, England
@bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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MadameCholet
(@PurpleDon1973) reported
from
Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonie D
(@intenseitaliano) reported
@bt_uk It’s difficult for her when her phoneline has been transferred to our house but between us we managed & hopefully someone will be out tomo. They have said it should also fix our issue 🤞
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Billy Haworth
(@BillyHaworth) reported
@bt_uk what’s the issue on Crystal Palace Park Road, SE266UR? Will it be resolved soon? Down since yday
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Baz on deck 💙💛
(@theboatman72) reported
@bt_uk Could you reconnect me with the Internet and phone signal as you promised to do over a week ago? I'm drifting apart from a lot of people. But I do enjoy my none essential journeys just to get phone signal to check that you have failed to deliver a promised update.
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.
(@mandown46) reported
@bt_uk currently sat on hold for over an hour trying to find out why/if you cancelled my broadband order with you. Given I've not even started with you yet, is it always going to be this poor a service?
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Mike Sammon 🇬🇧🇪🇺🔶
(@Mike_Sammon) reported
@BTBusiness @bt_uk I wonder if someone will reach out to me after being told by tech support that I night need to wait 48 hours for my business emails to get back online
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Jacob Chapman
(@JacobchapmJacob) reported
@bt_uk third night in a row trying to talk to my elderly parents with a dreadful, crackling line from there end!! During a global pandemic and the fact I haven’t actually seen them in a year telecommunication is supposed to be our saviour.Your service is woeful. Sort it out!!
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Sukhi
(@Sukhz_B) reported
@bt_uk have been using my own data to work from home for the past 6 days and @bt_uk cannot fix or send out an engineer quicker than Monday 21st absolute joke
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AzzA
(@SimplyAzzA) reported
@bt_uk Tried calling twice to cancel BB order as got a better deal elsewhere. Both times call disconnected as soon as I got through. 1st time 43 minutes. 2nd time 59 minutes
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Mike Sammon 🇬🇧🇪🇺🔶
(@Mike_Sammon) reported
@btbusinesscare hi one of my business mailboxes is down. I spoke to tier 2 support earlier but no joy. It’s our main enquiries mailbox so it’s vital that we get back up and running ASAP. I am currently on hold not getting through to anyone for over 15 minutes. Please help.
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Niall Kavanagh
(@NiallKavanagh8) reported
@bt_uk why does my WiFi keep going down every like hour or so then flashing orange then coming back on :/