BT (British Telecom)

BT (British Telecom) Outage Report in Brentwood, Essex, England

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The latest reports from users having issues in Brentwood come from postal codes CM14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brentwood, Essex, England 01/11/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brentwood, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Dagenham, Ilford, Wickford, Upminster, Romford, Newham, Grays, Brentwood, Loughton, Bexleyheath, Basildon, Barking, Chelmsford and Buckhurst Hill.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • FranRoss9 Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • chrissiemoux Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • sportspsycoach Dr Linda Duffy, PhD (@sportspsycoach) reported from Epping, England

    @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dug Ye are many... (@dug) reported

    @bt_uk Whole village is down.

  • EmMZM75 EmMz RoSsEr (@EmMZM75) reported

    @bt_uk Why is there no mobile phone network coverage in Porth, RCT?

  • _davidhansard David Hansard (@_davidhansard) reported

    There is no technical support if you buy a @bt_uk cordless phone and think there might be a fault with it. Their website help is only for broadband, mobiles etc. They attempt to help but answers provided turn out to be incorrect and based on no technical knowledge of the product.

  • lisahlisalisa Lisah (@lisahlisalisa) reported

    @bt_uk shocking broadband service. Local Outage and not likely to be fixed for over a week! Any recommendations please on better, more reliable broadband providers?

  • thoughtfox Judith Byrne (@thoughtfox) reported

    @btbusinesscare Your own telephone staff said there were problems with the site. All I was trying to do was access our details to change our direct debit. I phoned the helpline and was told there was a problem and to try again in a few days. Still not working last night.

  • AwokeRoseArisen Mya-Rose is a woman. Not a broken device. (@AwokeRoseArisen) reported

    @bt_uk 2/2 emergency hub. Said hub did turn up. But there was no follow-up from BT. Nobody contacted me to let me know what would happen next time - is there an easy way of letting BT know to re-activate the hub or what?

  • davidlouiscarp1 David Carpenter (@davidlouiscarp1) reported

    @bt_uk I just started my new account with BT broadband and TV. I clicked on the free 6 month Brit box option but for some reason it's not appearing on my account and it doesn't let me add it as your website says click 'get Britbox" please help

  • Colutdmark Sir ColUtdJaffa of Essex🇺🇦 (@Colutdmark) reported

    @btsport guys this morning I subscribed to a monthly pass so I can watch the tigers afl match tomorrow morning. Payment was taken but account wasn’t set up. I know I’ll get a refund but really want to watch that match, can you help? Please?

  • stevieG45 🏴󠁧󠁢󠁳󠁣󠁴󠁿 7 years till retirement (@stevieG45) reported

    @btbusinesscare BT you are the worst company I have ever had the misfortune to use. Hours of being past from staff member to staff member all of which had no idea how to fix my problem. Now you demand money from me or you will use bailiffs. Absolute bullies.

  • cradlefish James Eaton (@cradlefish) reported

    @bt_uk Hi, I need to change my Mum's account over to my name. She died a couple of weeks ago. I can't get hold of a person when I call the support number.