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BT (British Telecom)

BT (British Telecom) Outage Report in Brentwood, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Brentwood, England

The most recent BT (British Telecom) outage reports came from the following cities: Romford, Newham, Grays, Chelmsford, Billericay, Loughton, Ilford, Buckhurst Hill, South Ockendon, Dagenham, Harlow, Chigwell, Barking, and Basildon.

CityProblem TypeReport Time
Romford Total Blackout 3 days ago
Newham Wi-fi 10 days ago
Newham Internet 11 days ago
Grays Internet 11 days ago
Chelmsford Phone 12 days ago
Billericay Phone 13 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • chrissiemoux
    Christiana Petrou (@chrissiemoux) reported from Romford, England

    @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

  • Farah_Lou
    farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • sgfmann
    George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

  • Bull_Diggy
    Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • longfella31
    Mark Perry (@longfella31) reported from Romford, England

    @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

  • seankerrigan
    Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • DannyDrury
    Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • FranRoss9
    Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • jonesy23
    lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • Farah_Lou
    farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • CharlotteHuzzey
    essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • Garyonline1
    Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

  • howiesway
    Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

  • sgfmann
    George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

  • steve2682
    Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • Therockstar111
    Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • kelly20201983
    Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • sportspsycoach
    Dr Linda Duffy, PhD (@sportspsycoach) reported from Epping, England

    @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

  • jimbo888
    jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • jimbo888
    jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • karenfiliz
    karen filiz (@karenfiliz) reported

    @EE it’s been 4 days since the mast went down in my area and there is no 4g/signal. Thanks to @bt_uk I also have no broadband. Any ideas when this is being fixed?!

  • El41n384
    Elaine (@El41n384) reported

    @bt_uk Seems a pretty big coincidence that firstly there’s an issue in my area but now, I have a completely unrelated issue after that has seemingly been resolved?? #ismellbs @bt_uk

  • _Nell_AT_
    NNAT 📝🌏 (@_Nell_AT_) reported

    @bt_uk No internet connection in WD17 until end of next week! The internet should not be down for that long! How do I claim a refund on lost connectivity?

  • mwnciod
    y mwncïod (@mwnciod) reported

    @dawnlovesgreece @bt_uk Now you say that, mine's been a bit iffy, signal dropping in and out on limited connection since last night and this morning. Maybe it's a Liverpool/Wirral thing? Mine's really only started working properly with no drop-outs since about noon.

  • El41n384
    Elaine (@El41n384) reported

    @bt_uk I was advised this morning that there was an issue in my local area. Then I was advised it was fixed. However, I cannot connect to the internet and @bt_uk have now said they can send an engineer on Tuesday #useless

  • T10WS
    Tro (@T10WS) reported

    @bt_uk morning… is there a problem with the network this morning? My BT WI-FI isn’t working. I’ve done the old turn off turn on thing about 3 times??

  • danmacno1984
    daniel mcmenamin (@danmacno1984) reported

    Love @bigdaddybunce honesty, “he’s 6” shorter, wearing a pair of trainers and took it at late notice” Love it, we are not stupid, we want honestly from the panel. #btsport #boxing #bt

  • plumadventures
    Zak (@plumadventures) reported

    @bt_uk You've told my mother she would be set up with FTTP on the 16th and when the engineer came round he said he didn't know how to install the fttp (open reach) and now she's left with no TV or broadband and no signal, when she rang you said it can take a further 5 days, madness.

  • michie19
    Michelle Jefferies (@michie19) reported

    @btsport we have a problem on a business account and cannot resolve it because offices are closed until Monday now, not great for commercial premises that are open all weekend until late at night, will be seeking compensator loss of customers!

  • fizdave123
    Dg (@fizdave123) reported

    @EE @btsport Sort out your home broadband mines down again tonight for the 3rd time this week SORT IT OUT