BT (British Telecom)

BT (British Telecom) Outage Report in Brentwood, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Brentwood come from postal codes CM14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brentwood, Essex, England 01/13/2026 16:10

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brentwood, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Romford, Dagenham, Ilford, Wickford, Upminster, Newham, Grays, Brentwood, Loughton, Bexleyheath, Basildon, Barking, Chelmsford and Buckhurst Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomRomford Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

  • MaxineTJones Maxine Trick Jones (@MaxineTJones) reported from Great Baddow, England

    @BTCare is there a problem with broadband tonight in CM27PZ

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • Becsmas Bex Mason (@Becsmas) reported from Crayford, England

    @btsportfootball @btsport this is awful

  • chrissiepepper chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • clueso69 Andy Baird (@clueso69) reported from East Ham, England

    @BTCare - really unhappy with the level of your service. Still waiting for the delivery of my WiFi extenders. This is the second order and still nothing. What’s the point of completing your surveys if nothing is done about it 😡😡😡

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • mikemulvihill1 mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

  • brown_daren Daren Brown (@brown_daren) reported from Romford, England

    @btsport what ******* idiot decided on Pogba being MOM. yet again sports channels being biased to top teams. Pogba was shit today apart from scoring 2 penalties. You media fuckwitts are a disgrace and hope you enjoy giving each over ****.

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • GlennEaze1000 Glenn Easlea (@GlennEaze1000) reported from Thundersley, England

    @btsport Martin Keown for ever the neutral pundit ! In one sentence he wants contact but next you can fall down when someone tickles your back !! Get him off the screen useless !!

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi i see by have put up there prices yet again and customer not getting anything extra Are bt going to let its customers know what is happening to the now tv channels that were supposed to arrive early 2019 . What do we get in exchange for pay increase .

  • James5Trevor Trev (@James5Trevor) reported from Epping, England

    @astlecw @Weyrlingmaster @GL650_LynneG @shep1157 @btsportmotogp @btsport Really...never noticed that 😅😉

  • rexon3 Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

  • glennspurs1968 glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

  • PaulGrayburn PGtweets (@PaulGrayburn) reported from Romford, England

    @Portly_Burnsie @btsport For a big game it’s ******* poor.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • j_dip Jai Mistry (@j_dip) reported from Hounslow, England

    @bt_uk I have had no internet for the last 2 hours it went offline this morning and came back now it’s nonexistent. Please help!!

  • DavidWGWalker David Walker (@DavidWGWalker) reported

    @btsport stream cuts out. The one consolation here is I won’t have to put up with their godawful service again. It’s as shite and unreliable as United were tonight. #SEVMUN

  • newgrandmomma Fiona M More (@newgrandmomma) reported

    @bt_uk what are you doing about an appalling service again? Over a year now with every excuse and multiple engineers, why are we paying for crud? #unacceptable

  • iMiMiMx Ed S (@iMiMiMx) reported

    @deeserve @BTBusiness @btbusinesscare They've still not answered the phone yet, so something is definitely 'up' - routes through the BT network have been bouncing around a bit. All our ports are up, NTUs no alarms, just no traffic inbound to the port.

  • esjaymo Sarah🌙 (@esjaymo) reported

    @bt_uk I have to point my phone at my router to get MY WiFi. I leave the room and it’s all over. Paying for a service you’re not providing is boring. Why? Because some new fangled line is being put in up the road and you want me to pay more for better service. Not how it works!

  • BaahMamby Mamby Baah (@BaahMamby) reported

    @bt_uk ONCE AGAIN RECEIVING TERRIBLE SERVICE. NOONE HSD CONTACTED ME SS SUGGESTED. DIDN'T PERUSE COURT PROCEEDINGS AS I THOUGHT NOTHING ELSE COULD OCCUR, BUT HERE I AM STILL COMPLAINING!!!!

  • kevbateson Kevin Bateson (@kevbateson) reported

    @bt_uk Trying to cancel Openreach engineer visit scheduled for tomorrow that is now no longer required. The option isn’t available when I go in to track the fault. Can you help?

  • deeserve deeserve (@deeserve) reported

    @iMiMiMx @BTBusiness @btbusinesscare Lots of other BTnet connections we monitor are OK.. including others in the Midlands. We’ve just lost two.. so I suspect there’s a router somewhere that’s having an issue… hopefully there’s a BTnet engineer getting alerts also!

  • PaulHandleigh Paul Handleigh (@PaulHandleigh) reported

    .@bt_uk please explain to me why, as aloyal customer I should pay substantially more a than a new customer. This practice is a disgrace. Even the insurance has outlawed this. @Ofcom what are doing about this awful practice?

  • JackMur58861755 Jack Murray (@JackMur58861755) reported

    @bt_uk why are you throttling YouTube?? I have just purchased bt fibre 900 and I am getting the top speeds but when I use YouTube it buffers and goes to a low resolution!!! You have to be throttling as when I switch to a VPN it works fine.