BT (British Telecom) outages and service status in Brentwood, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brentwood, England

The most recent BT (British Telecom) outage reports came from the following cities: Dagenham, Chigwell, Harlow, Romford, Newham, Brentwood, Ilford, Barking, and Billericay.

City	Problem Type	Report Time
Dagenham	Internet	16 hours ago
Chigwell	Internet	4 days ago
Harlow	Internet	6 days ago
Romford	Internet	11 days ago
Dagenham	Internet	12 days ago
Newham	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  ken (@uk12345) reported 1 minute ago from Romford, England

  @bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer

• 
  MadameCholet (@PurpleDon1973) reported 9 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  MadameCholet (@PurpleDon1973) reported 9 minutes ago from Chigwell, England

  Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

• 
  Morris Hickey # FREE AT LAST # (@Morris2906) reported 11 minutes ago from Chigwell, England

  Therein lies the clue. If he was from BT then he'd know whether you have internet. If you get such a call give no information and just hang up. @bt_uk @metpoliceuk

• 
  Marion Pettet 💙 (@MarionPettet) reported 15 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  Mark (@Mark_Hatten) reported 16 minutes ago from Harlow, England

  @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

• 
  Keith Flanagan (@Flanners999) reported 18 minutes ago from Thundersley, England

  @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

• 
  rachel Wheelhouse (@RWheelhouse1) reported 19 minutes ago from Chelmsford, England

  @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

• 
  Steve (@stevetom110) reported 24 minutes ago from Eltham, England

  @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

• 
  ken (@uk12345) reported 25 minutes ago from Romford, England

  @bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky

• 
  Martin Chamberlain (@martinc1970) reported 27 minutes ago from Stone, England

  @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

• 
  Johan Larsson (@jlarsson89) reported 33 minutes ago from Eltham, England

  @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

• 
  Christiana Petrou (@chrissiemoux) reported 36 minutes ago from Romford, England

  @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

• 
  jim lee (@jimbo888) reported 40 minutes ago from East Ham, England

  @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

• 
  Brian O'Keefe (@rider45) reported 45 minutes ago from Great Baddow, England

  @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

• 
  Jack Horrey (@JackHorrey) reported 49 minutes ago from Chelmsford, England

  @btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

• 
  🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported 50 minutes ago from Chelmsford, England

  @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

• 
  Sean Kerrigan (@seankerrigan) reported 50 minutes ago from Ilford, England

  @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

• 
  Darren (@howiesway) reported 54 minutes ago from Chelmsford, England

  @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

• 
  Matt Brown (@Mattpsychol) reported 59 minutes ago from Bicknacre, England

  Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jess Sanderson (@VSKisser) reported 6 minutes ago

  @bt_uk you broke the internet end of Feb! Require a permit to work, cancelled the order to fix - with no communication - I’ve called and rebooked and you move the completion date and still sat paying for a service I am not receiving - absolute shambles!!! Sort my internet out!

• 
  Shoshanah Cohen (@sc2987) reported 6 minutes ago

  @bt_uk It seems to have been cancelled now (I don't know how that actually was actioned though!). But that still leaves her with the issue of getting the correct internet (as the whole package was cancelled).

• 
  AcharyaViren (@AcharyaShahV) reported 8 minutes ago

  BT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.

• 
  Daniel Factor (@DanielFactor79) reported 10 minutes ago

  WHY IS MY INTERNET SO SLOW YOU ******* **** EATING *****? @bt_uk

• 
  JAH (@JAH59) reported 10 minutes ago

  @bt_uk I want to make a complaint

• 
  Sir Rob the skiving. #LBFB (@scruffiness) reported 11 minutes ago

  @BTBusiness @btbusinesscare , Our broadband is out, I can’t raise a fault through your website, and I can’t find a phone number to ring. Why do you think this service is worth over a £100pcm?!

• 
  Nige Crooks (@Nige78) reported 12 minutes ago

  @btbusinesscare Broadband down in TS1?

• 
  Alan Swanson (@Haggisguy) reported 15 minutes ago

  @bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.

• 
  Kelly (@holby_fan) reported 15 minutes ago

  I need to cancel my fibre order. It hasn't arrived yet but I haven't seeked permission from the council @bt_uk

• 
  David Keight (@dkeight) reported 16 minutes ago

  @bt_uk We are currently leaving BT business contract after being a customer for decades. The last straw was a botched order for fibre broadband ending with a case via Ofcom, and our move to another supplier. BT then closed our account and appear to have blocked our online a/c