BT (British Telecom)

BT (British Telecom) Outage Report in Brentwood, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Brentwood come from postal codes CM13 and CM15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brentwood, Essex, England 02/22/2025 13:10

February 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Brentwood, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Newham, Ilford, Harlow, Dagenham, Woolwich, Stanford-le-Hope, Abbey Wood, Chelmsford, Charlton, South Ockendon, Barking, Billericay, Upminster and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomNewham Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • AnnieBabes Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • rexon3 Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • Becsmas Bex Mason (@Becsmas) reported from Crayford, England

    @btsportfootball @btsport this is awful

  • chrissiepepper chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • glennspurs1968 glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • PaulGrayburn PGtweets (@PaulGrayburn) reported from Romford, England

    @Portly_Burnsie @btsport For a big game it’s ******* poor.

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi i see by have put up there prices yet again and customer not getting anything extra Are bt going to let its customers know what is happening to the now tv channels that were supposed to arrive early 2019 . What do we get in exchange for pay increase .

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DepperMaria Maria (@DepperMaria) reported

    @bt_uk Yes! I have an active service! I think maybe be better to get a 2nd line fitted so my dad doesn’t have to cancel his account

  • alxnder66 Alex Yardley (@alxnder66) reported

    @bt_uk That's not really been good enough. The date just keeps going back, with nothing really being done by Openreach or challenged by yourselves. Been sold a fibre network that doesn't actually exist

  • IFT82 🌈Ian Thomas-Vaughan🏳️‍🌈 (@IFT82) reported

    @bt_uk I’ve just tried to cancel my services and spoke to a girl called Louise I presume she was supposed to try make me stay with you, can honestly say I’ve never been spoken to so badly, 9 mins on call, threatened with charges,inaccurate contract dates and an attitude

  • owen4d Owen Rees-Hayward (@owen4d) reported

    @AndrewW52085286 @bt_uk Yeah, it's a nice idea, but not that viable in some areas. We are in a Victorian house, so the signal does not come through the walls. But it fine for a week then just stopped. I am now working hotspotted on my mobile, which is balanced on the windowsill 😮

  • owen4d Owen Rees-Hayward (@owen4d) reported

    @AndrewW52085286 @bt_uk Nope, sorry, still not working. Could be an EE network issue, not sure. We called in the end, and they said something about our box being defunct and are sending us some new boxes 🤷 I suspect it might not work until the broadband is connected 😭

  • ChristianJW1968 Chris/shortforChristian😁❤ (@ChristianJW1968) reported

    @bt_uk just recontracted. Now broadband has slowed down to a crawl and landline full of crackle - unusable atm. Logged fault last Thursday. The landline is now crackling and playing up. Filed a complaint on Sunday. 5 days on? Not a peep from BT. #customerservice #not

  • Hayleygrans Hayley Granston (@Hayleygrans) reported

    @bt_uk Ofcom confirmed you have breached the regulations at the highest level concerning my line. I ring daily but still have no broadband, landline or TV despite being a loyal customer for 15 years. How do I get this escalated? #philipjansen #adamcrozier

  • mr_staf Stafford Bentley (@mr_staf) reported

    @bt_uk Hi no but my partner was there and she knew where it was supposed to be located. The engineer gave her a poor excuse as to why it couldn’t be done just so he could do a quick installation and leave. The property is ground floor with a straight line to where I wanted my router

  • BeckyDibb Becky Dibb (@BeckyDibb) reported

    @bt_uk Want to keep people connected? Try fixing the faults of your current customers!! Promise everything and do nothing seems to be the BT way! Over a week with no service!!

  • DeesideCereals Deeside Cereals (@DeesideCereals) reported

    @bt_uk Hi, Are there issues with the network at the moment? - non of our users who are with BT can get a reliable connection to our VPN!