BT (British Telecom)

BT (British Telecom) Outage Report in Brentwood, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brentwood, Essex, England 03/01/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brentwood, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilford, London, Romford, Newham, Harlow, Chigwell, Loughton, Barking, Basildon, Dagenham, South Benfleet, Brentwood, Billericay, Bexleyheath and Chelmsford.

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City Problem Type Report Time
United KingdomIlford Total Blackout
United KingdomLondon Internet
United KingdomRomford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • caroleanne327 Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

  • KelechiAFC Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England

    @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

  • CGJ1973 Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

  • Flanners999 Keith Flanagan (@Flanners999) reported from Thundersley, England

    @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

  • a4ann Ann Cardus (@a4ann) reported from Brentwood, England

    @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @ajetshehu24 @btsport Hes a awful co commentator

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • MewesRonnie Mewes (@MewesRonnie) reported from Bexleyheath, England

    @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • LilyMaeSmith_ Lily Smith (@LilyMaeSmith_) reported from Chelmsford, England

    @bt_uk disgusting service for new customers. My grandparents who are in their 70/80’s ordered newest bt tv product a few weeks back ahead of them moving house. Only to find bt turned up at old address despite being told of new address and now refusing to come round TIL tues

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markqualter markqualter (@markqualter) reported

    @bt_uk I also spoke to BT person called Claire who was helpful on phone, promised updates but never came back to me …..

  • mummychin WithaKandanA (@mummychin) reported

    @bt_uk raise fault Sunday evening for slow running broadband. Home tech appointment for Thursday. Mon running at 4Mbps download, 1 Tuesday 1 Mbps phone not working, Wed no broadband no phone. Home tech visit today found fault outside our home so new fault raised.

  • Cilvrnum JanetM (@Cilvrnum) reported

    @anetevt @bt_uk I need to get something straight. I have spent the whole of my life in my career helping people and I can't get out of the habit. I don't mention these issues only on a personal level.

  • tinsley_g G Tinsley (@tinsley_g) reported

    @btsportfootball @btsport Awful commentary from Robbie Savage, you can do better.

  • Itswayoverthere thisdidnotgotoplan (@Itswayoverthere) reported

    @EE No it's with @BTCare which is why I tweeted them first but they seem to think it's an issue on your side

  • Dawg123Dawg Nic (@Dawg123Dawg) reported

    @bt_uk Dee. Thanks for swift reply. They won’t call back as they never do. And no one will follow up. So, let me have the name of the most senior complaints manager in the organisation and let me have their direct contact details and ask them to call before 10am

  • anetevt AnnetteV (@anetevt) reported

    @Cilvrnum @bt_uk You can insist on a bank transfer they will then cancel the cheque. Can take a while but it is doable

  • jamblemb Graham (@jamblemb) reported

    @bt_uk @MarcusRashford At least they are trying to make a difference. Doing nothing and ignoring the issue hasn’t worked, indeed it appears to be getting worse so we should all support these initiatives

  • Ronnieg1983 Ronnie Greenan (@Ronnieg1983) reported

    @btsport has to do something with the commentators for next season. They easily have the worst in football

  • bourney59 chris bourne (@bourney59) reported

    @bt_uk Sorry guys the way to tackle the problem is stop giving it air time #stopfuellingthefire. Sticks and stones may break my bones but names will never hurt me is what I was taught in school it didn't do me bad over the years.