BT (British Telecom) Outage Report in Brentwood, Essex, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Brentwood, England

The most recent BT (British Telecom) outage reports came from the following cities: Romford, Newham, Grays, Chelmsford, Billericay, Loughton, Ilford, Buckhurst Hill, South Ockendon, Dagenham, Harlow, Chigwell, Barking, and Basildon.

City	Problem Type	Report Time
Romford	Total Blackout	21 hours ago
Newham	Wi-fi	8 days ago
Newham	Internet	8 days ago
Grays	Internet	8 days ago
Chelmsford	Phone	9 days ago
Billericay	Phone	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  Darren (@howiesway) reported 3 minutes ago from Chelmsford, England

  @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

• 
  Roly's Arcade (@RetrogamesNow) reported 6 minutes ago from Brentwood, England

  @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

• 
  Bull Diggy #GSBOUT (@Bull_Diggy) reported 15 minutes ago from Chelmsford, England

  @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

• 
  Fran Ross (@FranRoss9) reported 16 minutes ago from Romford, England

  @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

• 
  Gary dorrington (@Garyonline1) reported 20 minutes ago from Chipping Ongar, England

  @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

• 
  🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported 20 minutes ago from Chelmsford, England

  @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

• 
  Rowan Richards (@Therockstar111) reported 29 minutes ago from Chelmsford, England

  @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

• 
  Sally-anne Cole (@mrsscole) reported 29 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported 30 minutes ago from Chelmsford, England

  @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

• 
  Kelly 💙 (@kelly20201983) reported 39 minutes ago from South Ockendon, England

  @bt_uk when will service be resumed in South ockendon?

• 
  Armstrong (@steve2682) reported 41 minutes ago from Bexleyheath, England

  @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

• 
  Richard Burgess (@Cover4Caravans) reported 41 minutes ago from Billericay, England

  Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

• 
  V8 Gooner (@GoldenGoonerlg) reported 43 minutes ago from Ilford, England

  @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

• 
  farah says (@Farah_Lou) reported 46 minutes ago from Loughton, England

  @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

• 
  Mike Miners (@theessexsog) reported 49 minutes ago from Billericay, England

  @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

• 
  Dr Linda Duffy, PhD (@sportspsycoach) reported 50 minutes ago from Epping, England

  @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

• 
  Marion Pettet 💙 (@MarionPettet) reported 52 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  Daniel Drury (@DannyDrury) reported 53 minutes ago from Billericay, England

  @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

• 
  nicola1972 (@Nicola1117) reported 56 minutes ago from Romford, England

  @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

• 
  Marion Pettet 💙 (@MarionPettet) reported 58 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  paul armstrong (@paularmstrong12) reported 5 minutes ago

  @bt_uk I have never had so much trouble setting up TV telephone and broadband I waited in alday last weds 10th for the engineer to cancel at 6 o'clock I have now waited alday today to just be told the order was cancelled this morning, I have been waiting for 3 weeks with out

• 
  BigJohn_0007 (@0007Bigjohn) reported 6 minutes ago

  @bt_uk No WiFi since July 16 during school holidays. Help!!!!

• 
  Adam (@AGEEZEY) reported 6 minutes ago

  @bt_uk Openreach said we need to contact BT as our contract is with you being our communication provider and they’re the network provider so you need to contact them. Shall I DM you address?

• 
  anne pickering (@anne_pickering) reported 8 minutes ago

  @bt_uk so my broadband went down at 14.46 and my modem is flashing purple. When I go online to the service checker it says there is a problem in my area. So why when I check the service checker on the my bt app does it say there are no problems.

• 
  Ali B (@just_ali_b) reported 11 minutes ago

  @_MissieBee @SkyHelpTeam @bt_uk My parents pay over £100 monthly for Sky (no idea how - I assume because they just left it being more elderly). Their internet is terrible (only decent in one room & catch-up takes forever to download). I pay half that with Virgin Media. Looking into for them as not impressed.

• 
  Vaughan63 (@Vaughan63GP) reported 12 minutes ago

  @astro_timpeake I live exactly between ipswich and Colchester so not in the middle of nowhere and I get 13 down and 1.8 up. That’s the max that @bt_uk can provide. Shocking in 2022.

• 
  Kirsty (@KirstyRo1986) reported 12 minutes ago

  @bt_uk not sure how you think it’s acceptable to put BT Sport up from £17.99 to £29.99 a month…. After emailing to say it would be £19.99. Now being told that’s not valid! My dad has been a loyal customer for years and this is how you treat him

• 
  Edward J Plum (@Eddie_Plum) reported 15 minutes ago

  @bt_uk Sorry, but that's untrue. Websites and apps think I'm in Northern Ireland, so I get adverts for "local" services in Belfast which aren't relevant and when I want to find my nearest retailer, it's an Irish one and the one down the road is 200 miles away. It's bad service.

• 
  DAVID GILLANDERS (@MINISR) reported 15 minutes ago

  @bt_uk you need to get your act together poor customer relationship and no idea of products Virgin seem to have you beat

• 
  DAVID GILLANDERS (@MINISR) reported 18 minutes ago

  @bt_uk 20 Kepplestone Gds AB154DH trying to get Fibre went on to Open Reach web site and it says it’s available then BT tell me no it’s not it’s a crap service