BT (British Telecom) outages and service status in Brentwood, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brentwood, England

The most recent BT (British Telecom) outage reports came from the following cities: South Ockendon, Romford, Newham, Dagenham, Chelmsford, South Benfleet, Tilbury, Ilford, Barking, Epping Forest District, Chigwell, and Harlow.

City	Problem Type	Report Time
South Ockendon	Internet	3 hours ago
Romford	Internet	3 days ago
Newham	Total Blackout	4 days ago
Dagenham	Internet	5 days ago
Chelmsford	Internet	14 days ago
Newham	Phone	15 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  MadameCholet (@PurpleDon1973) reported 1 minute ago from Chigwell, England

  Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

• 
  Keith Flanagan (@Flanners999) reported 6 minutes ago from Thundersley, England

  @BTCare @btsport 40+ minutes holding and on a call to BT just now, couldn’t resolve my issue so just cut me off. No callback! 😡

• 
  Mark Perry (@longfella31) reported 9 minutes ago from Romford, England

  @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

• 
  farah says (@Farah_Lou) reported 10 minutes ago from Loughton, England

  @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

• 
  Mark (@Mark_Hatten) reported 17 minutes ago from Harlow, England

  @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

• 
  ken (@uk12345) reported 22 minutes ago from Romford, England

  @bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer

• 
  daniel munn (@dpmunn19) reported 22 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  Neil Wilson (@wilson_76) reported 22 minutes ago from Chelmsford, England

  And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........

• 
  glenn broadmore (@glennspurs1968) reported 23 minutes ago from Ingatestone, England

  @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

• 
  Marion Pettet 💙 (@MarionPettet) reported 23 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  Right Here Right Now.... (@jta1497) reported 24 minutes ago from Chelmsford, England

  @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

• 
  Darren (@howiesway) reported 25 minutes ago from Chelmsford, England

  @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

• 
  Bex Mason (@Becsmas) reported 28 minutes ago from Crayford, England

  @btsportfootball @btsport this is awful

• 
  Martin Chamberlain (@martinc1970) reported 36 minutes ago from Stone, England

  @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

• 
  Neil Wilson (@wilson_76) reported 37 minutes ago from Chelmsford, England

  @bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

• 
  Jason Plom (@jasonplom) reported 45 minutes ago from Corringham, England

  @AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

• 
  George Mann (@sgfmann) reported 46 minutes ago from Ilford, England

  @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

• 
  Annmarie (@AnnieBabes) reported 51 minutes ago from Crayford, England

  @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

• 
  MadameCholet (@PurpleDon1973) reported 53 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  ken (@uk12345) reported 56 minutes ago from Romford, England

  @bt_uk If I do go over to another provider I may have to cut down on my package I haven't I will not decide until later on this year

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carl Meah (@MeahCarl) reported 5 minutes ago

  @bt_uk Hi, thanks for response, are you able to give me a number to customer services... I have all the WiFi and tv equipment ready to go.... not installed, zero communication... basically left to dry and this is over a week.

• 
  Ruth Knight (@LadyRufus) reported 6 minutes ago

  @ClaireMadMax @bt_uk If your internet goes off you can’t make a call either! No mobile signal where I live. Excellent work BT😡

• 
  CharlieM (@camawds) reported 10 minutes ago

  @leonburton @btbusinesscare BT are an abomination. I will never use them again. Horrible company using sharp practice in every area. There are plenty of decent local telecoms specialists that are small and user friendly.

• 
  caroline jones (@11cemetarygates) reported 10 minutes ago

  @WolfofX There is no back up in an emergency now. @bt_uk ripped out the copper wire so no one’s landlines work in a power cut now. Motivated by greed. Love this story.

• 
  Sheila kirkby (@kirkbysheila28) reported 12 minutes ago

  @bt_uk @Boston_Rabbit What a way to treat a 92yr old @bt_uk you should be ashamed

• 
  Paul Cawood 🇺🇦 (@audlemagronpaul) reported 14 minutes ago

  @HefinR @BTCare They are competing with @BritishGas for levels of customer engagement. It’s a close race !

• 
  Chris (@tringgooner) reported 18 minutes ago

  @bt_uk I think anyone would be unhappy don’t you? Messed around, then asked for a £20 deposit to that you will hold onto for up to 6 months. It’s a bloody disgrace. That is no way to treat any customer. And you know it.

• 
  Davie B (@Broon374) reported 22 minutes ago

  @tpea101 @bt_uk I’m with Sky. Been with them for a number of years now and never had an issue 🤞

• 
  Gari MacColl (@JGMacColl) reported 24 minutes ago

  @bt_uk I just feel paying £50 a month more than a new customer, shows a serious lack of customer service, loyalty goes both ways.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿🫡 🇬🇧 (@glasgoRFC1872) reported 27 minutes ago

  @bt_uk can’t access my account either by app or website. Called customer services 5/6 times still not working .