BT (British Telecom)

BT (British Telecom) Outage Report in Brentwood, Essex, England

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The latest reports from users having issues in Brentwood come from postal codes CM14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brentwood, Essex, England 02/15/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brentwood, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Romford, Newham, Ilford, Basildon, South Benfleet, Brentwood, Billericay, Bexleyheath, Chelmsford, Dagenham, Wickford, Upminster, Grays and Loughton.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • philjel1 Philjel (@philjel1) reported from Basildon, England

    @btsport would it be possible to do a pay per view or subscription service? Only want to watch the #GallagherPremFinal but don’t have BTSport.

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • rider45 Brian O'Keefe (@rider45) reported from Great Baddow, England

    @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted with the full fibre complete Wi-Fi service it’s been over 8 hours of no internet... to be fobbed off with we are aware and it will be fixed within “2hrs” I am now till waiting.... what am I paying for literally Zero fibre ZERO Wi-Fi?!?! Not impressed BT 😖

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • CGJ1973 Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • KelechiAFC Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England

    @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

  • Mattpsychol Matt Brown (@Mattpsychol) reported from Bicknacre, England

    Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • Karbs1961 Marc Karbaron (@Karbs1961) reported from Basildon, England

    @bt_uk that this has been sorted. Just rang back a second time and after 1hr on hold the phone cut off. I am appalled at the disgusting service I have received having been a long term customer. I entered into a new contract with you I don’t expect bills for double the amount 2/3

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • KerenOrient Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England

    @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • LaMC1987 La Coltelli ⭐️ (@LaMC1987) reported from Basildon, England

    @bt_uk disgusted at the service been without no internet for nearly 10 hours and been fobbed off each time with it will be fixed within 2 hours really? Total Wi-Fi not impressed!!!! 🤯

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NovaBay4 Nova-Bay (@NovaBay4) reported

    @bt_uk @earlythorn Peter they are chatting rubbish to you. We have no landline and no internet for over 48hrs. They said engineer was coming out today he never showed. And they expect us to wait two weeks for it be fixed when I work from home. I spoke to three different staff members Lisa & Roshan

  • Ak1fK Akif (@Ak1fK) reported

    @bt_uk Thanks. I can chase you Royal Mail tomorrow (I don’t think their customer services are open on sundays?)

  • MarkRichardHowe Mark Howe (@MarkRichardHowe) reported

    @bt_uk Please help!! I am desperately struggling to get my complaint resolved without success.

  • Caravaggio_eh CJ (@Caravaggio_eh) reported

    @Northpowergrid @Northpowergrid you’re obviously unaware of @bt_uk (& other providers) moving to Digital Voice. If the power goes out I’m now reliant on my mobile being charged and in signal 🤞🙏

  • Block_5_Gooner The Block 5 Gooner (@Block_5_Gooner) reported

    @bt_uk Awful customer service. My broadband fees doubled during lockdown as I was out of contract I could never speak to anyone to chat about this!! Only when I leave for Sky do you come running. 🙄 Even then your attempts to persuade me were pitiful.

  • NovaBay4 Nova-Bay (@NovaBay4) reported

    @AmitKamlani @bt_uk They won’t help you! We’ve been waiting since Friday and no engineer turned up! They expect us to wait two weeks for it to be fixed can I add we have no landline and no internet and I work from home which also means I have no tv either! Awful company I would think about moving

  • earlythorn SJP 🦋🦊🦔🌳 (@earlythorn) reported

    @bt_uk Thank You I've spoken to a BT rep via phone and am told that the issue is @OpenreachHelp and that we'll be without a landline, usable Broadband until mid October. but never mind I and several others in the street can just keep paying for something we haven't got. stay safe

  • AmitKamlani Amit Kamlani (@AmitKamlani) reported

    @bt_uk very frustrating. My broadband connection went live 2 days ago but my Smart Hub 2 still hasn’t arrived and when I called customer service yesterday I couldn’t get a straight answer. It says dispatch delayed on track my order but for how long?!

  • LeonRenilson Leon Renilson (@LeonRenilson) reported

    @btbusinesscare 'effortlessly' in the same way as my simple FTTP installation which is on day 94 and counting 🤡Case Reference: IMP-107511522 - BT customer service is sadly very lacking

  • benjpo ben (@benjpo) reported

    @bt_uk It’s a fault with the power at the cabinet. Openreach have already been out but can’t fix it because if they turn the power on for g-fast, it’s sets the cabinet live with 240v, so if anyone touches it they’ll get a shock. The problem is no one can tell me when it will be fixed