BT (British Telecom) Outage Report in Brentwood, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Brentwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Romford, London, Newham, Harlow, Chigwell, Ilford, Loughton, Barking, Basildon, Dagenham, South Benfleet, Brentwood, Billericay, Bexleyheath and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
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Morris Hickey # Stay home, beat Corvid-19 #
(@Morris2906) reported
from
Chigwell, England
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.
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Chris Callaway
(@golfingampm) reported
from
Billericay, England
I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.
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MMAssault
(@MMAassault1) reported
from
Grays, England
@John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.
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ken
(@uk12345) reported
from
Romford, England
@bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I got a problem it's not my fault and it's not BT issue I lost a lot of Freeview channels in my flat I went to no cancel and said you can have a dish because aerials are very bad in your area where you live we've had a lot of people coming to us about the same problem
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Jason Plom
(@jasonplom) reported
from
Corringham, England
@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
@TheHenryCheal @bt_uk They have been awful..
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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ken
(@uk12345) reported
from
Romford, England
@bt_uk My houseing officer will not let me have an aerial on the roof but she did offer me a satellite dish I can have because this is a bad reception for aerials in my street and the majority of people here I've got satellite dishes or communal dishes that's what I'm trying to say
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Beerbarron
(@Beerbarron00) reported
@TheRunningManZ @bt_uk @OpenreachHelp You want compensation for the lack of service mate
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dan the man
(@danthem75748049) reported
@TheRunningManZ @bt_uk @OpenreachHelp That sucks man! We will wait, but unfortunately not everyone will.
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Agent 3-7™
(@c74nicky) reported
@bt_uk I have an issue with my tv service. Are we not allowed to watch anything out of hours as you can't be contacted for help? Utter crap service. Bet I'll still be charged though! Hopeless this. Couple nights off work and can't sodding watch anything 🤬🤬
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Raamael Arif Mahmood
(@RaamaelM) reported
Really frustrated with @bt_uk service. No broadband internet for last 14 days and being consistently told its 1 more day. They are saying 7 more days atleast. They said we have sent you a Halo device but no tracking. One agent says its coming while other says not sent yet? Tragic
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🐈⬛🪐🌒🌕🌘🔮
(@11merkury11) reported
@bt_uk why does your website say that your phone line is open until 9pm, but when I try to call you hang up and say that advisors are only available until 8pm?
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KS-24-7-365
(@hermitemporary) reported
@bt_uk awaiting *another* call from your tech services operators, not yet received. At the moment, I am paying £60-70 a month to have both my phone line and broadband service to go down twice in 3 days - and about every six months over the last 2-3 years....
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bryan thomson
(@purementalman) reported
@bt_uk absolute lies, my internet cut off yesterday and the back up doesnt work nor connect to the router, even installed it properly, spoke to tech team and they cant get it working, poor service also false advertising cause it doesnt work
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TheRunningManZ
(@TheRunningManZ) reported
@DaleSnow2 @bt_uk @OpenreachHelp They don’t have to own their mistakes because they just maintain the line. I’m not paying them anything, I’m not their customer. They pretty poor ad a result. Giving good service does not change the money they make. So they don’t.
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Clare
(@Clare33828218) reported
@bt_uk I’m unable to make mobile phone calls? It just keeps saying call failed. I’ve restarted my phone but it didn’t help. My husband has the same problem.
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bryan thomson
(@purementalman) reported
@bt_uk advert states, get full FTTP , you will get BT hybrid incase anything goes wrong, you will be connected, LIES!!!, internet went out yesterday and the bt hybrid doesnt connect to the router, done everything it says to make it work and still craps out, poor service