BT (British Telecom) Outage in Brentwood, Essex, England

@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

@bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

@bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app

@bt_uk If I do go over to another provider I may have to cut down on my package I haven't I will not decide until later on this year

@bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky

@bt_uk My houseing officer will not let me have an aerial on the roof but she did offer me a satellite dish I can have because this is a bad reception for aerials in my street and the majority of people here I've got satellite dishes or communal dishes that's what I'm trying to say

@bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer

@bt_uk I got a problem it's not my fault and it's not BT issue I lost a lot of Freeview channels in my flat I went to no cancel and said you can have a dish because aerials are very bad in your area where you live we've had a lot of people coming to us about the same problem

@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.

@BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!

@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk

@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!

@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

@Tonker37 @garethm14050404 @btsport @premierleague I don't care about the football, either going down or staying up. What's disgraceful is that no fans can go into the game. The German matches are a travesty.

@garethm14050404 @thenewstadium @btsport @premierleague Ha I'm also West Ham, we've been terrible all season but would rather finish the season a try and stay up. Weighted ppg would see us relegated. Can't void a season that's nearly finished.

@Tonker37 @thenewstadium @btsport @premierleague Good chance they could go down this year with abit a look am not surprised he thinks it’s disgraceful clearly wants it scrapped so they stay up

Watching David Haye: What Went Down on @btsport, trying to quantify how big Haye-Enzo would be nowadays. Would have been pitched as a 'trade fight' by Hearn nowadays if he wasn't promoting it.

@EE Many thanks for helping with my issue this evening. Jamie’s assistance was greatly appreciated! Given my dismal, disappointing recent experiences with @bt_uk (home phone line down for 9 days, & counting), it was a welcome & stark contrast, especially given the current crisis

@btsport Damn.. Need to stop following you guys... Can't even see a video tweet with licensing issues... Rather just follow someone else.

@dorsetpolice @DorsetCouncilUK I suppose for public service it makes sense. Maybe @bt_uk can look at a one off 15 pence charge for all businesses.

@bt_uk Hi Tasha, we've had 100s of people report this issue. I'm on BT Broadband and it's fine, also fine for the majority of our customers, but the incorrect scam warning is having an impact on our sales.

Yikes. Cutting out his celebration during the highlights. Always been bad vibes @btsport

@Sturn_91 @btsport Worst time for admins and content. Terrible wankfest. Be original, ever.