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BT (British Telecom)

BT (British Telecom) Outage Report in Brentwood, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Brentwood, England

The most recent BT (British Telecom) outage reports came from the following cities: Romford, Newham, Grays, Chelmsford, Billericay, Loughton, Ilford, Buckhurst Hill, South Ockendon, Dagenham, Harlow, Chigwell, Barking, and Basildon.

CityProblem TypeReport Time
Romford Total Blackout 4 days ago
Newham Wi-fi 11 days ago
Newham Internet 11 days ago
Grays Internet 12 days ago
Chelmsford Phone 12 days ago
Billericay Phone 14 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • AnnieBabes
    Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • MCTundeBella
    Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

  • wilson_76
    Neil Wilson (@wilson_76) reported from Chelmsford, England

    @bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

  • BeOnTheRocks
    Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

  • Mark_Hatten
    Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • glennspurs1968
    glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

  • stevenlubke2
    steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

  • stevenlubke2
    steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • stevenlubke2
    steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi i see by have put up there prices yet again and customer not getting anything extra Are bt going to let its customers know what is happening to the now tv channels that were supposed to arrive early 2019 . What do we get in exchange for pay increase .

  • Mark_Hatten
    Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

  • uksov
    Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • KBoylett
    Kim Boylett (@KBoylett) reported from Harlow, England

    Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

  • rexon3
    Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

  • ToffeePowered
    ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • Zarghum
    Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • ToffeePowered
    ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • jta1497
    Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

  • DeanCowcher
    Dean Cowcher (@DeanCowcher) reported from Crayford, England

    @BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo

  • chrissiepepper
    chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • BeOnTheRocks
    Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ecbjones
    Elizabeth (@ecbjones) reported

    @bt_uk what a ******* joke. Internet doesn’t work, we call up and you can’t fix it till 29th. So we can’t go anywhere due to COVID and have no internet to speak to family! Thanks for a shitty Christmas

  • sallylomax
    Sally Hyde Lomax (@sallylomax) reported

    @btbusinesscare thank you. I was on direct message to Kattaya who was phenomenally helpful but it cut off just as she was finalising everything so that we didn’t have the problem again. And I would very much like to dm you but it isn’t allowing me

  • godonagh
    Dona(gh) Ó hArgáin (@godonagh) reported

    Upgraded my @bt_uk broadband in 2017, have never had good speed or stability. I learn today that I've been paying for 14mbps since then. #servicefail

  • DjllkGaming
    DJLLKGaming (@DjllkGaming) reported

    I despise @bt_uk and their internet service with a passion, twice in 2 days it has dropped totally in the house for no reason... the amount of times we’ve had engineers out aswell to have this issue resolved is ridiculous as it obviously isn’t resolved! 🤬

  • clarelouise80
    Clare May (@clarelouise80) reported

    @bt_uk we live in Chelmsford and our internet has gone down. are you experiencing issues?

  • lukealexander92
    Luke (@lukealexander92) reported

    @bt_uk BT have been doing work at the end of the road, all of a sudden we loose internet and phoneline, the engineers left and the next appointment is on the 29th! Cant contact any family members over christmas and my nan cant even phone in an emergency! Thanks!

  • LouiseAnn36
    Louise Cooper (@LouiseAnn36) reported

    @bt_uk no broadband! BT Openreach issue affecting multiple households. How do I contact BTOpenreach? Households have reported to their ISPs. Thank you.

  • danzell33
    Danny V (@danzell33) reported from Downham Market, England

    @bt_uk didnt think youd get back to me either, very poor service on your behalf.

  • Kenners90
    kenners (@Kenners90) reported

    @bt_uk our Internet is down, can you assist?

  • TerrenceDerby
    Terrence Trent Derby (@TerrenceDerby) reported

    @bt_uk I get a red LOS light at 4pm on Xmas eve (your issue) & you say you can’t get an engineer to me till the 29th? You won’t supply a dongle or any wifi to me. Accept 6 days without wifi over Xmas while I pay you? Please tell me how this is anything other than awful service?