BT (British Telecom) Outage Report in Brentwood, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (7%)
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Phone (7%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Ilford, Romford, Newham, Harlow, Chigwell, Loughton, Barking, Basildon, Dagenham, South Benfleet, Brentwood, Billericay, Bexleyheath and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Dr Linda Duffy, PhD
(@sportspsycoach) reported
from
Epping, England
@btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Fran Ross
(@FranRoss9) reported
from
Romford, England
@bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Smith
(@pauljsmith74) reported
Honestly @bt_uk are a total shower of s**t!Had nothing but grief from sending equipment to the wrong address to engineers not turning up!Cancelled with them & then they have the cheek to try & charge £118 for a service we haven’t had!
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Cannock Sound
(@sound_hire) reported
@bt_uk Residential line. When called, not only does it not forward to our mobile (as set up perfectly too) but it tells the caller “you have dialled an incorrect number. Please try again”. Has happend 5 times today. Please help as this has been going on for months.
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Kate ✨️
(@katetaylor93) reported
@bt_uk I know how to record programmes - my issue is that when I series record some programmes, it doesn't work - when I go to the next programme in the series, it isn't set to record so I have to do it manually (defeating the purpose of series record!)
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Samuel Barnes
(@sbarnes00) reported
@bt_uk your service and all round treatment of customers has really dropped off a cliff; as soon as I can move to another provider I will be. One very unhappy customer. #btfibre
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James Speare
(@JamesSpeare) reported
@bt_uk Can someone explain why I was cut off? I’ve had to be connected as a new customer so connection date 3 weeks down the line since set up. Customer service has been shocking since 29th December.
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Georginamay16
(@Georgiemay1605) reported
@bt_uk sort your customer service out and fix my Wi-Fi
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MaxGreen 👩🌾🙋♀️
(@MaxGreenpi1) reported
@1eyeinrumney @bt_uk @BTOpenreach1 Oh Nick… I feel your pain. Appalling service providers. Left us high & dry in our new offices with no phone or bb last August. CEO’s office finally got the job done after emailing and phone calls.
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Samuel Barnes
(@sbarnes00) reported
@bt_uk Don’t worry Mark, I’ve gone through all avenues to gain the help I need, you’ve sold me a fibre package that emits 80% less MBPS across our house than what the package is. Engineer visit found there was an issue but now you want me to upgrade my package because you can’t fix it.
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Paul Smith
(@pauljsmith74) reported
@Cronin_JP_ @bt_uk If you’re out of contract with BT I’d honestly leave them.They’re a total shower of s**t.We had a home move booked & they never turned up!Sent the new hub to the old address.We cancelled & they’ve tried sending a bill for £80 for a service we’ve never had!
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Framob
(@weedgies) reported
@bt_uk It is a full fibre hub with digital voice,it’s ok I just used something to kick them out my system,now I’ve got another Gunn working,but pity you never answered me 6months or even the engineer who visited,so they are only left in an engineered version of Android 13,I’ll deal/1