BT (British Telecom) Outage Report in Brentwood, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Brentwood come from postal codes CM14.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, South Benfleet, Brentwood, Romford, Billericay, Bexleyheath, Chelmsford, Basildon, Dagenham, Ilford, Wickford, Upminster, Newham, Grays and Loughton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| South Benfleet |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Hannah Wright
(@hwrightxo) reported
from
Thundersley, England
@bt_uk The 4g mini hub you’ve sent me isn’t working. It doesn’t show up when I search for it under Wifi. Tried a hard reset & held the button down. Any ideas?
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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MadameCholet
(@PurpleDon1973) reported
from
Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Ramon Guthrie
(@Ramonnavarro) reported
from
East Ham, England
@BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection
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V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Kelly🐧🤘🌻🌱🏴 🇬🇧
(@purplepenguin81) reported
from
Romford, England
Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Garry Harvey
(@Mork4mindy) reported
from
Great Baddow, England
@krishan_davis Yes, let down by @BTSport the commentary is awful and so biased with 4-5 repeats of dismissals in an over. Thank God for TMS commentary. #Awful
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Matthews, make liberals cry
(@AlanMat66462470) reported
@bt_uk How about focus on delivering the speeds you promised, my BT WiFi is so bad that when I checked the speed the download speed went down to 7 Mbps and the upload was measured in kbps, we left sky for bad speeds, this keeps happening we're going else where
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StevenNCL
(@steven_ncl) reported
@bt_uk No EE were appalling when my partners phone contract ended and wanted to go SIM only Wanted £12 a month when Smarty was £6, then when he moved to Smarty they offered the same deal to come back. Offer it in the first place to stop customers leaving. Backward stupid service
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rebecca Roberts
(@BeccaNdaisy) reported
@TalkTalk nightmare not working at all in Leeds please tell me what I pay £45 for time to move to @bt_uk today absolutely fed up
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Alan Matthews, make liberals cry
(@AlanMat66462470) reported
@bt_uk Why does my speeds keep dropping, this afternoon it was so bad it was measured in kbps, we left sky because of bad speeds. The way it's going we could be going elsewhere. Going to start posting the speeds online.
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Dan Griffiths
(@Grid90) reported
@WeAreOpenreach @bt_uk keep canceling my order, and tell me I can't have Internet, because your system has two addresses for me. I have multiple lines into the property. Yet no one can provide a service. Then when I try to call you, I'm met with recorded messages and auto hangups
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BadAssSmith30
(@badasssmith30) reported
@bt_uk sort out your app connection on the bt box and make shore your Internet connection is never faulty
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Dyl Thomas
(@DylThomas3) reported
I’ve never seen a company like @bt_uk before absolutely shocking. Dreadful customer service and full of bullshit. Over a month for WiFi to be installed joke!
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Adam Carney
(@adamrcarney) reported
from
Salford, England
@bt_uk How is that going to help me right now?
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Rachel Davidson
(@Rachel_TVPR) reported
@bt_uk trying to buy a monthly pass for BT sport online but keeps declining my card. Checked with my bank and no issues. Is there a fault your end and if so - eta on a fix?
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david taylor
(@davidtaylor57) reported
@bt_uk Why is your app so bad on a chromebook? Trying to watch the football is horrendous.....Slow motion is not the word?