BT (British Telecom) Outage Report in Brentwood, Essex, England
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The latest reports from users having issues in Brentwood come from postal codes CM13 and CM14.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (66%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilford, London, Bexleyheath, Basildon, Romford, Newham, Barking, Chelmsford, Wickford, Brentwood, Buckhurst Hill, Harlow, Dagenham, Abbey Wood and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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MadameCholet
(@PurpleDon1973) reported
from
Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection
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Dr Linda Duffy, PhD
(@sportspsycoach) reported
from
Epping, England
@btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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🏳️🌈 James 🏳️🌈
(@Verscuse) reported
from
Chelmsford, England
@KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Mike Miners
(@theessexsog) reported
from
Billericay, England
@bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?
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Bethan Chloe
(@bethanchloes) reported
from
Billericay, England
@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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Richard Burgess
(@Cover4Caravans) reported
from
Billericay, England
Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sonia Rossi 🇮🇹 🇬🇧
(@srossi72) reported
@bt_uk I am not sure if there is a problem with your webpage. I am trying to make a payment and the page is trying to load but it never does. Just says "loading" all the time. I tried both my Tablet and phone. Does the same thing.
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CURSEDworks
(@CURSEDworks) reported
@bt_uk I got a call from this number 01382200824 claiming to be BT tech support saying they are seeing connection issues with my router to your services. As soon as I said I have no notification of this they hung up instantly.
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Jennieuk 🏴
(@jennieuk) reported
@skytv massively unimpressed that you don't offer loyal customers the same deals as new ones. Time to cancel after 10+ years and move to @bt_uk or @virginmedia
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David Preston
(@Crazy_DavidP) reported
@bt_uk How about stop it for every customer, I have taken care of my end, you as a company need to improve and fast because you offer nothing special. From false Full Fibre, to poor standard Fibre to dodgy sports service to fake email addresses. Customers shouldnt have to deal with this
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Bea B.
(@bbbusybea) reported
@bt_uk I have, thanks. I think it’s a bit unusual to be repeatedly told to expect a message which never arrives... I worry that something is wrong with this order or perhaps the customer service needs improving?
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Miss_Dacia
(@TheWelshPixie) reported
@bt_uk my phone keeps connecting to 5g while I'm in my house, can you check my bt signal as it only dies this when my Internet drops. Thanks
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Ben Woolston
(@Woolystone) reported
@jeffando79 @bt_uk I had problems with BT - they accepted their error but told me the maximum compensation their policy allows is £10, irrespective of whether the issue has cost more than £10.
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Netero
(@__abdulm) reported
@bt_uk internet in Ilford has been down for 2 days and it still hasn’t been resolved
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Jeff Ando
(@jeffando79) reported
1) I'm not usually one to do this sort of thing, but if anyone is ever considering becoming a customer of @bt_uk, my advice is DON'T! Despite being a customer for literally decades, upon developing an issue with our broadband in MID-SEPTEMBER, they still haven't fixed it.
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Helen R
(@hr_83) reported
@bt_uk Hello, we've been experiencing a poor connection lately with our fibre broadband. Drops; poor quality video calling. We haven't had a new hub since the installation in 2013, could that be part of the issue? Also any incoming phone calls cause a drop. Thanks.