BT (British Telecom) Outage in Brentwood, Essex, England

@btsport what ******* idiot decided on Pogba being MOM. yet again sports channels being biased to top teams. Pogba was shit today apart from scoring 2 penalties. You media fuckwitts are a disgrace and hope you enjoy giving each over ****.

@BTCare is there a problem with broadband tonight in CM27PZ

@BTCare - really unhappy with the level of your service. Still waiting for the delivery of my WiFi extenders. This is the second order and still nothing. What’s the point of completing your surveys if nothing is done about it 😡😡😡

@astlecw @Weyrlingmaster @GL650_LynneG @shep1157 @btsportmotogp @btsport Really...never noticed that 😅😉

@btsport Martin Keown for ever the neutral pundit ! In one sentence he wants contact but next you can fall down when someone tickles your back !! Get him off the screen useless !!

@btsport Martin Keown if Var is in then Arsenal never get the pen end off

@btsport I’ve watched the first half of the #MUFCPSG thinking there was a problem with the audio on your broadcast. An intermittent, high-pitched whine. Then I remembered @Mcmanaman_17 was co-commentating.

@BTCare Broadband is so poor ...Pay for infinity , and takes an infinity to download anything . Spent 45 minutes arranging for an engineer and 24 hours later you call my house phone , speak to my daughter , Tell her it’s fixed , cancel engineer #fail it’s not working properly !!!

@btsport @btsportfootball Keown just said another assist for Silva (correct) and useless commentator said yes. Another assist for Sane, he’s got most ... etc. So ******* shit. Silva was lucky he didn’t have his head taken off. BT sooooo poor

Help please @BTCare @bt_uk My son’s been locked out of his email. He’s called you twice - transferred & cut off each time. He’s live- chatted four times & been repeatedly disconnected. He’s very stressed as needs to access his emails urgently. Please help!

I thought my cold had made me go deaf, then I realised that my husband had turned the sound down on @btsport because #TonyAdams suit was too loud 😂 😂 😂

Damn never knew the game was live on BTsport! Kmt. These times I'm looking for illegal streams when I could had just watched the game comfortably off my phone. Ffs

@BTCare i left BT last August & use a different provider. Why have you rung today to “disconnect” my service....I’ve not used it since I left you & paid my final bill.

@btsport hi, how can I cancel my subscription

Sorry but criticism when due why is it that every time I want to watch @btsport when I am away from home there is always some sort of issue! Always some sort of fault code I need to remember and always an issue. It is just not good ebough @bt_uk

Useless BoxOffice service. I want my money back. Doesn’t work on any of three devices. Now listening on the radio. Thank god for BBC 5 Live #BTsport

In case anyone wishes to avoid the rude support team @bt_uk @btsport, and see if they have purchased #WilderFury, click 'BT Player' on your remote, and go to My Zone. Once in there, if you've purchased it, it'll show in 'My Rentals'. @lbkingston64

Here @BTCare @bt_uk @btbusinesscare doing what they do best! As they cannot solve the problem or answer to the customer (me) they prefer to disappear!!! Great behaviour 👍🏻

Gutted @ScotlandSky have the SPFL rights. Very poor from @btsport to not match or better Sky’s offer. Scottish fans are now going to be subject to the woeful analysis and pre/post match coverage. Sad times.

No @WeAreOpenreach engineer today to sort my dad’s broadband out. More outright lies from @bt_uk @BTCare the worst customer service we’ve ever encountered. Well done. See you on @BBCWatchdog. They simply do not care if we stay or leave, just want the money. You should be ashamed

1, @BTCare Hi we left you in May because of your appalling customer service (or lack@of it) and now my father has gone back to you (against my wishes) to receive fibre broadband. Not only has he been told he can’t get fibre today (Unsure of the reason)

@SkyUK It's not great for gaming, no. I shall do so since @BTCare is not doing anything to help me!

@BTCare Yes. Spoke to someone sensible...I hope but still does not excuse the fact that I was not called back to sort out the problem as promised & spent over hour on Tues talking to 4 different people. Very poor performance

@ziegfieldstar @bt_uk On 22 October I was told call would be made to me in 24-48 hours. Nothing until 30 October, 190+ hours later, and final resolution evening of 31 October. Last night's lady very helpful, and problem resolved in about 15-20 minutes. @BTCare

@BTCare for the last few days around 8pm my internet speed has dropped drastically. Going from an average of 15-20Mbps download to 0.15... please fix

I received a direct message from @BTCare and had some toing and froing with them. I am still waiting for the email team to contact me, and #BTcouldntcareless can give no indication of when. THIS IS NOT SERVICE, IT'S A DISGRACE.

Of course we are all thinking of those affected with yesterdays events but spare a thought for those at @btsport @btsportfootball whose day went from terrible to a disaster. They handled it live on air and managed to keep a professional head on it... #GlennHoddle #LCFC #LEIWHU

@Coatesmeister84 @Hotspur67 @RobbieSavage8 @btsport @GlennHoddle @SpursOfficial Was at the game and will never ever forget it

What a terrible day on #BTSport After Glenn Hoddle suffering a heart attack. The Leicester owners helicopter took off from the pitch and immediately crashed in The Car Park. Stadium being evacuated now. Reports of a fire. Hope they survive

@Toy_Polloi @BTGroup @BTCare Yeah i can imagine i have family in Yeovil who have the exact same issue you would think being in the 21st century these little drops would have been sorted by now 👍

So glad @martinkeown5 isn’t a referee. I’ve never heard a pundit get so many calls wrong #btsport #MANJUV

@BTCare Yeah well maybe BT should reimburse my £100 deposit now and not 6 months later... Shocking for a brand new customer..

Piss poor service from @BTCare’s dedicated bereavement line. After two calls from us on behalf of my recently-widowed mother, two separate people scheduled call backs with her. She’s still waiting.

@BTCare Need help getting my land line back please, need to talk to someone preferably not a machine. Tried the testing app and it says fine but clearly not as I have no line. Please help!

@BTCare Hello there. Are there any problems with logging in online as I haven't been able to log in for nearly two weeks. Thanks.

Hi @BTCare Yet again having issues with our router throwing a strop & deciding not to work. So no broadband, no Netflix, second box can’t connect to main box. Usual crap. Router over four years old. How do we get a new one? Too stressful trying to call you.

Why have @btsportfootball @btsport got two ex celtic players in the studio for a Rangers match? **** this shit #mute

It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

Bt sport app on ee doesnt work on my apple tv ee blaming bt sport and bt blaming ee for fucksake whats the point head + brickwall @btsport @EE #cancel

@btsport can someone get back to me regarding my bt sport app not working please

@btsport @EE can you help me my bt sport app doesnt show a picture only sound when i cast to my tv

@ElevenSports_UK @UFCEurope Good stuff. Only ever had @btsport for the UFC. So now I can finally cancel BT.

@BTCare Any issues in the W1D London area with Broadband? No connection here?

@BTCare I have been given a complaint code and BT are coming back to me.

@BTCare My internet keeps going off. My router is f**ked. Y u no help?!

@BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

.@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

@FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

@BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

@revPACman @BTCare @Microsoft It’s exactly what I had. Have you been into settings? Our WiFi didn’t work this evening and it had slipped off our network again ... grrrr! Once I clicked back on it, it was OK.

@bt_uk Have already cancelled, moving to @SkyUK they offered me a great deal and I will guarantee their customer service will be better than @BTCare . AGAIN Customers report faults for a reason dee not for fun. Try listening rather than sending AGAIN as a response 🤔

@btbusinesscare I would have loved connection after you slammed my business line and cut it off. You admitted responsibility but refused to help, telling me to contact my old provider - who were no longer my provider because you had snatched me away. 12 days without a phone.

@btbusinesscare For me, BT delivered a combination of incompetence and "couldn't care less" when they slammed my business line then cut my phone off. Admitted responsibility, but refused to help as I was not a customer- even though they snatched me from my old provider.

@BTCare can someone come an fix my broadband please doesnt work properly at all

Phone companies really are the arse end of customer service. @BTCare ripping me off with overcharges and now @VodafoneUK not returning a £30 overcharge despite promises. They don’t give a fig. #takethemoneyandrun #strokers

@JNorthcroft @btsport never give Chris Foy this much airtime on his refereeing analysis, maybe they could learn a few things from the SPL 😆

@BrianODriscoll @btsport @ERChallengeCup @samwarburton_ @MartinBayfield @Saracens @Munsterrugby Think it would do all of you involved with BT to have a listen to Gareth Thomas , think long & hard about your judgement & ur tacit endorsement of the hate filled views of BV by your actions this weekend....standing idly by was poor form

@Overthehillprop @gareththomas14 Just disgusted that our game, the game of Nigel, Joy, Archie etc etc cannot deal more decisively with stupid, arrogant bigots like Vunipola, @Saracens, @RFU, @btsport @btsportrugby @bt_uk

Thought i was being a smart arse joining @BTCare saving a few quid on @SkyUK worse decision ever. Bt are awful, they are the ryanair of tv providers, charge u for everything. The one redeeming feature was broadband seemed ok. Thats gone belly up now too.

@btsport can you turn the shit baseball off please I dont pay money to watch this shit I have no idea why you even shovel this shit to us. put UFC on