BT (British Telecom) Outage Report in Brentwood, Essex, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Brentwood, England

The most recent BT (British Telecom) outage reports came from the following cities: Romford, Newham, Grays, Chelmsford, Billericay, Loughton, Ilford, Buckhurst Hill, South Ockendon, Dagenham, Harlow, Chigwell, Barking, and Basildon.

City	Problem Type	Report Time
Romford	Total Blackout	2 days ago
Newham	Wi-fi	9 days ago
Newham	Internet	9 days ago
Grays	Internet	10 days ago
Chelmsford	Phone	10 days ago
Billericay	Phone	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  Sally-anne Cole (@mrsscole) reported 1 minute ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  Daniel Drury (@DannyDrury) reported 6 minutes ago from Billericay, England

  @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

• 
  lee jones (@jonesy23) reported 10 minutes ago from Chelmsford, England

  @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

• 
  🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported 12 minutes ago from Chelmsford, England

  @KillerKoalaz @bt_uk Perhaps a device or person on your network is using it heavily at this point?

• 
  V8 Gooner (@GoldenGoonerlg) reported 14 minutes ago from Ilford, England

  @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

• 
  Fran Ross (@FranRoss9) reported 16 minutes ago from Romford, England

  @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

• 
  Mike Miners (@theessexsog) reported 20 minutes ago from Billericay, England

  @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

• 
  Rowan Richards (@Therockstar111) reported 30 minutes ago from Chelmsford, England

  @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

• 
  Bull Diggy #GSBOUT (@Bull_Diggy) reported 38 minutes ago from Chelmsford, England

  @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

• 
  farah says (@Farah_Lou) reported 39 minutes ago from Loughton, England

  @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

• 
  Dr Linda Duffy, PhD (@sportspsycoach) reported 39 minutes ago from Epping, England

  @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

• 
  Gary dorrington (@Garyonline1) reported 39 minutes ago from Chipping Ongar, England

  @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

• 
  Kelly 💙 (@kelly20201983) reported 45 minutes ago from South Ockendon, England

  @bt_uk when will service be resumed in South ockendon?

• 
  Marion Pettet 💙 (@MarionPettet) reported 48 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  🏳️‍🌈 James 🏳️‍🌈 (@Verscuse) reported 49 minutes ago from Chelmsford, England

  @KillerKoalaz @bt_uk Hmm... There's various things you can try to see if it on your network or the actual connection

• 
  Marion Pettet 💙 (@MarionPettet) reported 51 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  nicola1972 (@Nicola1117) reported 52 minutes ago from Romford, England

  @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

• 
  Armstrong (@steve2682) reported 52 minutes ago from Bexleyheath, England

  @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

• 
  Roly's Arcade (@RetrogamesNow) reported 56 minutes ago from Brentwood, England

  @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

• 
  Darren (@howiesway) reported 56 minutes ago from Chelmsford, England

  @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen John Webb 🕷 (@Stephenjohnwebb) reported 5 minutes ago

  @bt_uk if you want a truly horrible and intergalactic mess with Broadband, BT is surely your first point of call…

• 
  Rosa Alba Macdonald (@rosa_alba_macd) reported 6 minutes ago

  @bt_uk Yes I had and the BT and Apple Support pages (I mana an eejit. And, with all due respect - that page lists POP3, IMAP and SMTP (SSL) settings and Port Numbers not any caldav/carddav or whatever the term is for contacts server addies.

• 
  Sadie (@sad1ebabes84) reported 6 minutes ago

  @CityFibre may want to teach your staff about customer service skills! He’s up a telephone pole connected directly to my house for my @BTCare internet/phone. It was working fine until he messed about with it but apparently and I quote “it’s nothing to do with us” 1/2

• 
  fran doe (@meedoe) reported 8 minutes ago

  @btbusinesscare @BTBusiness @OpenreachHelp Please help, fibre broadband been off since w’end. No end of promises, but still not working!!

• 
  Sadie (@sad1ebabes84) reported 8 minutes ago

  @CityFibre may want to teach your staff about customer service skills! He’s up a telephone pole connected directly to my house for my @bt_uk internet/phone. It was working fine until he messed about with it but apparently and I quote “it’s nothing to do with us” 1/2

• 
  John (@johng225) reported 11 minutes ago

  Hey @bt_uk looks like my broadband will be down for over a day. Did I read there was compensation? Did I imagine that? Automatic or is there a form to fill out?

• 
  spongesausage (@bigschlooong) reported 15 minutes ago

  @Sw1tchv2 @btsport Had the exact same problem,can imagine a lot of people are having the same issues. Useless BT

• 
  Ian kelly (@IanKelly1987) reported 17 minutes ago

  @GaryLineker @btsport It’s terrible having to put up with Jake Humphrey

• 
  K Jackson (@kjackson1984) reported 17 minutes ago

  @btsport is there any chance you could sort out the player on your site one of these days? No matter the signal strength, it always seems to want to buffer.

• 
  Stuart Dillon #GSBout (@StuartDillon1) reported 18 minutes ago

  @MartinRose2 @GaryLineker @btsport He doesn't work for BT doing the Champions League games now