BT (British Telecom) outages and service status in Brentwood, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brentwood, England

The most recent BT (British Telecom) outage reports came from the following cities: Newham, Ilford, South Ockendon, Canvey Island, Chelmsford, Romford, Dagenham, Wickford, Grays, Billericay, and Bexleyheath.

City	Problem Type	Report Time
Newham	E-mail	2 days ago
Ilford	Internet	2 days ago
South Ockendon	E-mail	5 days ago
Canvey Island	E-mail	5 days ago
Chelmsford	E-mail	5 days ago
South Ockendon	E-mail	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  Johan Larsson (@jlarsson89) reported 22 seconds ago from Eltham, England

  @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

• 
  Mike Miners (@theessexsog) reported 1 minute ago from Billericay, England

  @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

• 
  Julie Winchy Winch (@juliewinch) reported 4 minutes ago from Bexleyheath, England

  @bt_uk why has my broadband been so bad for 3 days now !!

• 
  George Mann (@sgfmann) reported 6 minutes ago from Ilford, England

  @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

• 
  Mewes (@MewesRonnie) reported 9 minutes ago from Bexleyheath, England

  @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

• 
  Armstrong (@steve2682) reported 12 minutes ago from Bexleyheath, England

  @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

• 
  Right Here Right Now.... (@jta1497) reported 12 minutes ago from Chelmsford, England

  @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

• 
  Maxine Trick Jones (@MaxineTJones) reported 13 minutes ago from Great Baddow, England

  @BTCare is there a problem with broadband tonight in CM27PZ

• 
  Jay O! (@BeOnTheRocks) reported 14 minutes ago from Chelmsford, England

  @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

• 
  steven lubke (@stevenlubke2) reported 15 minutes ago from Harlow, England

  @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

• 
  steven lubke (@stevenlubke2) reported 17 minutes ago from Harlow, England

  @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

• 
  Johan Larsson (@jlarsson89) reported 23 minutes ago from Eltham, England

  @bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it

• 
  Johan Larsson (@jlarsson89) reported 27 minutes ago from Eltham, England

  @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

• 
  MadameCholet (@PurpleDon1973) reported 33 minutes ago from Chigwell, England

  Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

• 
  steve platt (@plattste) reported 38 minutes ago from Ilford, England

  @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

• 
  Sally-anne Cole (@mrsscole) reported 39 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  Daniel Drury (@DannyDrury) reported 47 minutes ago from Billericay, England

  @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

• 
  The Power 1962 (@jlarkin123) reported 49 minutes ago from Wickford, England

  ******* BT pundits are so Poor/biased it’s unreal - thankfully don’t pay for this **** on a regular basis @btsport

• 
  Martin Chamberlain (@martinc1970) reported 54 minutes ago from Stone, England

  @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

• 
  Martin Chamberlain (@martinc1970) reported 58 minutes ago from Stone, England

  @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pauline hodges (@paulineh57) reported 6 minutes ago

  @bt_uk @KevinF1311 This is why I left BT after decades of being a customer. You abused my loyalty.

• 
  Alan Reeve (@AlanReeve2) reported 7 minutes ago

  @bt_uk can you help, my emails have stopped working since arriving in Nevada. Everything is set up correctly and I've tried numerous things to fix it, can't even log in via webpage

• 
  alunvaughan (@alunvaughan) reported 10 minutes ago

  @bt_uk What's happening with your site please? First webmail, now whole site down which is no good when other sites send 2FA emails you can't get to :/

• 
  gary tordoff (@chinleyman) reported 12 minutes ago

  @bt_uk over 24hrs since your bot asked me to text ASSIST to get more help. Absolutely nothing from you.

• 
  Ian Branch (@branchy_boy) reported 16 minutes ago

  @BTGroup @bt_uk @BTCare Good morning, I have been trying to login to my account the last few days with the correct login information and 2FA but stuck in a continuous loop of entering the info and then telling my my session has timed out pls help! I have tried pw reset too

• 
  Lee Ralph (@LeeKRalph) reported 18 minutes ago

  @bt_uk @bt_uk it’s gone bad again. 11 mbps. I’m paying £52 a month for a service that isn’t holding up and it’s extremely distressing. I’ve reported the fault again but despite being told I was getting 20mbps+ after the first fault, this just isn’t the case. Please look into this.

• 
  Christian Trampenau (@trampenau) reported 22 minutes ago

  @bt_uk any idea when normal service will resume on the mobile EE/BT network in Mundesley Norfolk? the service has been down for over two days

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 23 minutes ago

  @bt_uk It was escalated to a complaint yesterday, but due to your systems been down nothing happened. Just come off a call from them this morning and they have an engineer booked for TUESDAY, assuming the turn up this time and fix the fault, that’s 20 days you’ve left a know vulnerable

• 
  Jon Chadwick (@JonD_Chadwick) reported 29 minutes ago

  @bt_uk Thanks, but there has to be someone in BT who can fix an email problem? It might not be you, but there has to be someone?

• 
  Chris (Christina) (@GalanthusA) reported 31 minutes ago

  @bt_uk As yet again the email service is faulty and not available for some time isn't it about time a rebate was given to your customers for not being provided with the service they pay for?