BT (British Telecom) Outage Report in Brentwood, Essex, England
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The latest reports from users having issues in Brentwood come from postal codes CM14.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Newham, Ilford, Romford, Basildon, South Benfleet, Brentwood, Billericay, Bexleyheath, Chelmsford, Dagenham, Wickford, Upminster, Grays and Loughton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Newham |
Internet | |
| Ilford |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.
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Mark Perry
(@longfella31) reported
from
Romford, England
@btsport how does having the 4th & 5th round draw on the same night help fixture congestion?
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Christiana Petrou
(@chrissiemoux) reported
from
Romford, England
@bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Fran Ross
(@FranRoss9) reported
from
Romford, England
@bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Yutika Agarwal
(@yutikabharech) reported
@bt_uk I’ve called multiple times and I have tirelessly tried everything over calls and twitter to connect to BTWiFi-X and just cannot. My work is being severely affected. PLEASE HELP!
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Phil Dunnett
(@PhilipDunnett) reported
@bt_uk I’ve cancelled my direct debit for my broadband. 2 years of having the morons at @OpenreachHelp trying to fix it is beyond a joke. All they need to do is employ someone who’s competent at their job and not just blag the repair
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Owen Sadler
(@OSadler3) reported
@bt_uk @ItsTheJoker22 I wouldn't bother mate. BT have had me on the phone for hours and passed around 5 separate customer support officers and I am still no closer to getting one despite having a code. Absolute shambles.
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Chris Winter
(@cheesewuz2992) reported
@bt_uk Yes it's now working I'd appreciate a call from who is investigating my complaint to put things right.
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Tolgus Peck
(@TolgusPeck) reported
@WeAreOpenreach 8 weeks without broadband due to your line being down & still no date for fixing it. Still being charged by BT for this non-existing service. Do you still charge @bt_uk when you provide no connection?
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Chris Winter
(@cheesewuz2992) reported
@bt_uk Hi Craig I'm currently on hold to scottish power to get an issue with my gas meter resolved I'll DM over my number when I'm finished on the telephone to them.
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Rob Stewart
(@robjackstewart) reported
@bt_uk I did indeed, thanks for your help!
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Mark Bush
(@mjb8028) reported
@bt_uk Soooo came back about 21:00, was absolutely fine and then died about 22:00. By the looks of it (based on my doorbell camera) it hasn’t returned all night. BT app is still showing as down
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L$°N4RD0
(@Le0NaRD0w) reported
@bt_uk @Laura_Stevens1 And from this the only update I have got is "the work has been completed at the box" this was actually "completed" on the 15th December. And now waiting for an update on thursday, to be told our complaint will once more be escalated. I am stopping convo now, and just going...
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Sir Richard b-h-Soame 13th BT
(@SOAMER) reported
So given I’m so pissed off with the stupidity @ee & @bt_uk with technical faults the fact that they close the complaints at the end of the calls just shows that bit are crap & rigging the complaint so to not be as bad as they are! @MarcAllera