BT (British Telecom) Outage Report in Brentwood, Essex, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Romford, South Ockendon, Dagenham, Ilford, Newham, Harlow, Chigwell, Loughton, Barking, Basildon, South Benfleet, Brentwood, Billericay and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Romford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
-
Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"
-
Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
-
Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
-
Morris Hickey # FREE AT LAST #
(@Morris2906) reported
from
Chigwell, England
Therein lies the clue. If he was from BT then he'd know whether you have internet. If you get such a call give no information and just hang up. @bt_uk @metpoliceuk
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it
-
Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
-
Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.
-
Chris Callaway
(@golfingampm) reported
from
Billericay, England
I only subscribe to @btsport to watch football so I may as well cancel my subscription and reconsider again in a few months.
-
Neil Wilson
(@wilson_76) reported
from
Chelmsford, England
And the broadband goes down again........awesome stuff @bt_uk that’s double figures this year already. Shocking service as always........
-
Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
@TheHenryCheal @bt_uk They have been awful..
-
Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
-
Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
-
Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
-
Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@btsport Hi,I am trying to freeze my £25 subscription but can’t reach anyone on the phone. My login details bring up my EE account which is free and I want to talk about my BT one. Help please!!
-
Morris Hickey # Stay home, beat Corvid-19 #
(@Morris2906) reported
from
Chigwell, England
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
-
MMAssault
(@MMAassault1) reported
from
Grays, England
@John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
JJH Building Solutions
(@jjhbuild) reported
@bt_uk I can't track the fault online as no signal at home, only when I go to town then it works so I have no idea what's happening. Where shall I send my details?
-
Dee_Liverpool King
(@Kingdeli) reported
@bt_uk 2 weeks on no broadband . Pole taken down on street. Promised to resolve by 8th Nov as per email yet nothing. Paid £40 on top of bill for two weeks worth of online Wi-Fi. Can you 1. Let me know when issue in se6 1pp will be fixed and 2. A replacement dongle if it won’t be fixed.
-
JJH Building Solutions
(@jjhbuild) reported
@bt_uk Day 2 of no phone & no broadband, day 2 of not being able to work from home & kids not being able to do home work & College coursework.!! Mini Hub also not working as we live in a deadspot with no mobile network coverage. This service is just shocking!!!
-
Sprout 🥬
(@RussBroom) reported
@bt_uk Seriously Brian? I mean it should be as simple as login - account - change password
-
Andrew Hobson
(@Andy_Hobs) reported
@bt_uk wifi has been down for over 6 hours now and despite your diagnostics team claiming to be able to fix it by 16:00 I’m still waiting.
-
Christine Hatcher
(@chrissyhatcher) reported
@bt_uk 1.45 on call so far to the WORST customer service. Trying to get a PAC to leave this dire service, and keep getting told I am being put on hold, and instead they just divert me to another caller. Now on my 6th person! beyond a joke!
-
Lee S
(@underarm_ace) reported
@MariePercival4 @btsport It depends who picks up the rights so too early to say. Prime have ATP to end of 2023 and WTA to end of 2024 so another year before it's a problem.
-
suzieboop
(@whereuwelliebin) reported
@bt_uk Day 4 with no INTERNET OR PHONE for my mother who is 75! It was bad enough having digital voice that took you 4 weeks to do for her in aug/sept! Put her god damn landline back this is a disgrace! She is half blind so cannot use a mobile because she cant see the screen sort it now
-
Andrew Hobson
(@Andy_Hobs) reported
@bt_uk Still not a single word on what’s going on? You’re aren’t providing any customer service you are trying to create barriers to information. Will I be credited for a) this lack of service and b) the shocking customer experience?
-
Andrew Hobson
(@Andy_Hobs) reported
@bt_uk All that’s done is change the supposed fix time from 16:00 today to 08:00 tomorrow? You carry ads for your “unbreakable wifi” and yet I’m going 22 hours with out any wifi and not one word yet on why?