BT (British Telecom)

BT (British Telecom) Outage Report in Brentwood, Essex, England

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The latest reports from users having issues in Brentwood come from postal codes CM14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brentwood, Essex, England 01/29/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brentwood, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Ilford, Basildon, South Benfleet, Brentwood, Romford, Billericay, Bexleyheath, Chelmsford, Dagenham, Wickford, Upminster, Newham, Grays and Loughton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

  • rexon3 Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

  • DeanCowcher Dean Cowcher (@DeanCowcher) reported from Crayford, England

    @BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo

  • uksov Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • KBoylett Kim Boylett (@KBoylett) reported from Harlow, England

    Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • wilson_76 Neil Wilson (@wilson_76) reported from Chelmsford, England

    @bt_uk so my internet goes down on NYE of all days and your ‘helpdesk’ is closed. what an absolute shambles!!

  • glennspurs1968 glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk @MoneyTelegraph this is how BT are treating their loyal customers! I’m going to lose my house because of a default they put on my account - they never sent me a final bill to pay and my account doesn’t show any final bill owing! They refuse to help me smugly telling me my fault!

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • BeOnTheRocks Jay O! (@BeOnTheRocks) reported from Chelmsford, England

    @bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • AnnieBabes Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • jta1497 Right Here Right Now.... (@jta1497) reported from Chelmsford, England

    @virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • othermixed othermixed (@othermixed) reported

    @Folletto @bt_uk @OpenreachHelp No one will tell me and the people they escalate it to never call me back and you can't get through to them directly. It is a really spectacular series of screwups

  • david_hewson David Hewson (@david_hewson) reported

    @bt_uk I'm already registered with that but as you surely know it doesn't stop many calls. Which is why you developed Call Protect. I pay a lot of money for this line. It's shoddy I don't get the same service as people paying a lot less.

  • Delilah64 Nicola Lester (@Delilah64) reported

    Constantly getting a “weak security” warning for my @BT_uk Wi-fi on my @apple iPhone XR and it is doing my head in 🤯. Wi-fi becomes slow to virtually non-existent on my phone and makes Wi-Fi pointless 😡🤬.

  • heyes_8 Steve Heyes (@heyes_8) reported

    @bt_uk you have massively frustrated me today. i have spent 45 minutes speaking to 4 separate people to sort what I thought was a simple request. Step Father passed away so needed account putting in my mothers name and cancel his BT mobile sim. #shockingcustomerservice #bt

  • jonniec81 Jon Chan (@jonniec81) reported

    @bt_uk I am absolutely disgusted now with BT, you have now cancelled my home move order 3 times and each time you promise there won’t be any issues. I expect a call from you...not having to be onhold again for over 30mins...poor poor customer service

  • LunaMini Stacy Partlett (@LunaMini) reported

    @bt_uk reported ridiculously slow speeds 19/2, message said you would turn our mini hub back on until problem solved. Problem still not solved and mini hub says it’s reached monthly limit! Can barely use internet, takes sooooooooo long to load, please sort it out!

  • _M2db M2DB (@_M2db) reported

    @bt_uk I’d just like to say....you’re hands down the worst company I’ve ever had the misfortune of dealing with! I can’t quite comprehend how useless you are! 🤬🤬🤬🤬

  • Picklesuk99 Pickles (@Picklesuk99) reported

    @samproctortri @bt_uk Are you back home? The wires were down your way !! Could be that

  • ickle_moo Kylo (@ickle_moo) reported

    Order @bt_uk internet 1st November. They finish the install last week. Today I’m told they will only connect the line on the 16th April. @bt_uk please can anyone look into this?! Customer care on the phone are refusing to help me.

  • Trieah1 Trieah (@Trieah1) reported

    @bt_uk Service meant to be live on the 17th Feb. Still not live today. 1.5 hours on the phone with customer service, the first guy locked me out of my account. The second guy did not give me a call to follow up. Logged a complaint, no response for 2 days now. PLEASE FIX THIS.