BT (British Telecom) Outage Report in Brentwood, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Brentwood come from postal codes CM14.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Brentwood, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: South Benfleet, Basildon, London, Romford, Dagenham, Ilford, Wickford, Upminster, Newham, Grays, Brentwood, Loughton, Bexleyheath, Barking and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
Wi-fi | |
| Basildon |
Wi-fi | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Rowan Richards
(@Therockstar111) reported
from
Chelmsford, England
@bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.
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Darren
(@howiesway) reported
from
Chelmsford, England
@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Christiana Petrou
(@chrissiemoux) reported
from
Romford, England
@bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.
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Sean Kerrigan
(@seankerrigan) reported
from
Ilford, England
@norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless
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Mark Perry
(@longfella31) reported
from
Romford, England
@btsport how does having the 4th & 5th round draw on the same night help fixture congestion?
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Toby
(@7Ten) reported
from
Ilford, England
@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
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Fran Ross
(@FranRoss9) reported
from
Romford, England
@bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider
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Bull Diggy #GSBOUT
(@Bull_Diggy) reported
from
Chelmsford, England
@bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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essexgingerbread
(@CharlotteHuzzey) reported
from
Basildon, England
@bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ED
(@Eddie_K_1974) reported
@bt_uk Internet down in Faversham ..
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Sam Smith-Higgins
(@SamSmithHiggins) reported
@bt_uk Ok, I look forward to hearing from them tomorrow. My prediction: @OpenreachHelp need to do something (they don't), this will take 24hrs. I will ring you back on Wednesday. And repeat. I tweet. Manager will call. And repeat. Appalling customer service from @bt_uk Sort it out.
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Lindsay 👩🦳
(@lindsheartstayx) reported
@bt_uk my internet is SO slow the download speed is only 6.56 mb which is terrible when we pay for fibre. Any suggestions?
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KroniX
(@KroniiiX) reported
@btsport Why am I paying for your service when you show French football instead of Tottenham? Ffs you're a joke
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𝕵𝖊𝖘𝖘𝖊-𝕵𝖆𝖒𝖊𝖘
(@jjhd871) reported
@lollujo I gave them a chance a few months back when I subscribed to btsport, didn’t bother with raw, knew it was tosh, watched smackdown a few times for pat mac, watch nxt for 6/7 weeks and gave up, it’s terrible, over produced nonsense with zero respect for fans intelligence. AEW is fun
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Darren Dixon
(@OfficialDicka) reported
@theJeremyVine @bt_uk @guardian He was crap at the Royal Mail side of the post office too from what I heard from staff. wasted millions trying to rebrand Royal Mail.
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Michael
(@Klymysz1) reported
@btsport Hi, I’m really confused. If the WWE network is £9.99 for a month why would I pay £15 for 1 event, like Summerslam? i can just subscribe for 1 month? Don’t understand? #AEW #wwe #SummerSlam @WWE
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Nicky Nicolson
(@nickynicolson) reported
@OpenreachHelp @zenxv @bt_uk Also remember that these areas likely have more elderly population, who in emergency situations (severe weather, power out) will have no access to support or call emergency services. The offered 60 min battery backup is derisory. Headlong rush to "upgrade" is likely to cause harm
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👑Anna🇪🇺💙
(@mrsspanner) reported
@bt_uk Hi Rach, it’s definitely the phone. I kept our old Panasonic ones and they don’t cut out at all.
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Jonathan
(@JB_W23) reported
@STattisconie @chris_kammy Sky sports in general has gone down hill. Poor shows transfer talk, Sunday goals, Gillette Saturday,skysportsnews. All gone down hill I've started watching @btsport Saturday much better.