BT (British Telecom)

BT (British Telecom) Outage Report in Brentwood, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Brentwood, Essex, England 03/16/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brentwood, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Dagenham, Ilford, Newham, Romford, Harlow, Chigwell, Loughton, Barking, Basildon, South Benfleet, Brentwood, Billericay, Bexleyheath and Chelmsford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomDagenham Total Blackout
United KingdomLondon Internet
United KingdomIlford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • Therockstar111 Rowan Richards (@Therockstar111) reported from Chelmsford, England

    @bt_uk Can you tell us all actually what has happened to be broadband network in the Chelmsford area and approximately how long will service return to normal so we can make arrangements please?

  • DannyDrury Daniel Drury (@DannyDrury) reported from Billericay, England

    @bt_uk internet been down all day today, not the first time either. Both Working from home and now both lost a days pay. Really not impressed

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • Garyonline1 Gary dorrington (@Garyonline1) reported from Chipping Ongar, England

    @btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame

  • CharlotteHuzzey essexgingerbread (@CharlotteHuzzey) reported from Basildon, England

    @bt_uk I am trying to cancel my service but have been waiting for an hour to be connected. Please help. Thanks

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • sportspsycoach Dr Linda Duffy, PhD (@sportspsycoach) reported from Epping, England

    @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

  • Bull_Diggy Bull Diggy #GSBOUT (@Bull_Diggy) reported from Chelmsford, England

    @bt_uk my internet is down, I’m stuck in with 2 kids on lock down, and after nearly 45 minutes on the phone you still have not answered. Absolutely disgusting customer service 😡😡😡😡😡

  • FranRoss9 Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @bt_uk @BTCare Hi Team. I currently have the fibre 100 package (fibre to home) however I seem to experience severe performance issues when we have 2 laptops running in the apartment. Could you please contact / send a wii fii boaster possibly ?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

  • howiesway Darren (@howiesway) reported from Chelmsford, England

    @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • samj0606 Sam Jones (@samj0606) reported

    @alexsuprtramp @btsport @sky It’s a bit of a disaster obviously something to do with ps5 because my PS4 I never had any problems. Thanks for the info👍🏼

  • ShiftedisOP Human (@ShiftedisOP) reported

    @bt_uk No. We called you on Sunday "Were working on it as hard as we can." FIVE DAYS LATER "We have no updates." Like, what the actual ****!?

  • R_K_M_H1 R.K.M.H (@R_K_M_H1) reported

    @bt_uk I tried to login to myBT online account and it keeps saying my password and username is incorrect

  • ozric42 David Neal (@ozric42) reported

    @JamesStant @bt_uk I used Plusnet since they took over Metronet in 2005 and although under the BT brand once again they operated as a separate company, I never had any issues with them. Customer Service on the few times I needed it was excellent. I only left because I ca only have fibre from Virgin

  • NoraPops sAzBrO (@NoraPops) reported

    @bt_uk It is a disgraceful way to treat loyal customers.

  • CFC_Hazz Harry 🚀 (@CFC_Hazz) reported

    @Yerdas_out BT Sport subscription CANCELLED ❌ hope you know you just lost a payout customer @btsport 👍

  • CptSean24 Sean (@CptSean24) reported

    @bt_uk are the worst Internet provider in the world. Past few days our speeds have been going mega slow, but today they are at the all time low. Barely above 1Mbps and upload is below 1Mbps. Its almost impossible to do anything. If Virgin would actually turn up we'd have (1/2)

  • NoraPops sAzBrO (@NoraPops) reported

    @bt_uk BT. I am now without broadband for 6 days. The mini hub sent is no longer working. I have waited in 2 days in a row for an engineer to visit - no visit, no phone call, no apology. Your helpline has a call wait of 30 minutes. I am beyond furious at the poor service this week.

  • sickboynick Nicholas bell (@sickboynick) reported

    @bt_uk Done that and it says no issue. But no broadband or phone service.

  • whatracheldoes Rachel Hammond MCIPR (@whatracheldoes) reported

    @SecretInktattoo @TruroHour We went back to @bt_uk Not everyone's fave I know, but they work for us. No problems and tariff is reasonable