BT (British Telecom) outages and service status in Brentwood, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Brentwood, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received May 4, 5:39 PM GMT+1.
- Internet (59%)
- E-mail (12%)
- Wi-fi (12%)
- Phone (12%)
- Total Blackout (6%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Brentwood, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Brentwood, England
The most recent BT (British Telecom) outage reports came from the following cities: Romford, Newham, Grays, Billericay, Bexleyheath, Wickford, Dagenham, Chigwell, Chelmsford, Loughton, Ilford, Buckhurst Hill, and South Ockendon.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 23 hours ago |
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Wi-fi | 1 day ago |
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Internet | 3 days ago |
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Internet | 6 days ago |
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Internet | 8 days ago |
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Phone | 15 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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ken (@uk12345) reported from Romford, England@bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app
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Kelly 💙 (@kelly20201983) reported from South Ockendon, England@bt_uk when will service be resumed in South ockendon?
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ken (@uk12345) reported from Romford, England@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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Gary dorrington (@Garyonline1) reported from Chipping Ongar, England@btsportfootball @btsport Anthony taylor if thats a penalty for PSG then the game is dead. Go and hang your head in shame
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Matt Brown (@Mattpsychol) reported from Bicknacre, EnglandCan anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!
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Kim Boylett (@KBoylett) reported from Harlow, EnglandUnbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
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Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England@ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.
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Bethan Chloe (@bethanchloes) reported from Billericay, England@bt_uk do not understand the mental stress they are causing with incorrectly charging me over triple the amount they should every month. 0 help from customer services or complaints. Where do I go from here?
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ken (@uk12345) reported from Romford, England@bt_uk My houseing officer will not let me have an aerial on the roof but she did offer me a satellite dish I can have because this is a bad reception for aerials in my street and the majority of people here I've got satellite dishes or communal dishes that's what I'm trying to say
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Jay O! (@BeOnTheRocks) reported from Chelmsford, England@bt_uk Dear BT - I am a loyal customer of many years. my credit profile has been destroyed by a default over a bill that occurred when switching to EE from Bt direct over a miscommunication and your team are refusing to help me. I am going to lose my house. Please intervene 💗😭
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Morris Hickey # FREE AT LAST # (@Morris2906) reported from Chigwell, EnglandTherein lies the clue. If he was from BT then he'd know whether you have internet. If you get such a call give no information and just hang up. @bt_uk @metpoliceuk
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Darren (@howiesway) reported from Chelmsford, England@BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.
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Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected
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Brian O'Keefe (@rider45) reported from Great Baddow, England@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, EnglandThank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England@bt_uk why has my broadband been so bad for 3 days now !!
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chrissie pepper (@chrissiepepper) reported from Roydon, EnglandIf all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph
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ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England**** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!
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V8 Gooner (@GoldenGoonerlg) reported from Ilford, England@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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Jason Plom (@jasonplom) reported from Corringham, England@AdamPlom @btsport I can’t get through to them either... of you cancel the DD and don’t pay they just cancel ALL your services. I have WiFi with BT otherwise would do it.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Euan (@euanwab) reported@asha_shar Any way to have wi-fi 5ghz as default or option? Xbox is one of the only devices that defaults to 2.4ghz with no way to get 5ghz unless you disable 2.4ghz on the broadband entirely. Some providers like @bt_uk don’t allow for that or splitting the network on their routers. Help!
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The Evolution Of Life (@TEOL85) reported@bt_uk Everyone's new BT fibre phoneline is going out to random less than a minute orange light outages at the moment and the internet going down with it. Here in Feltham mine has oranged lighted random times for 1 week since last Friday and did it into this Friday and on to this Sunday
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Sarah-Kimberley (@PlayforthSarah) reported@bt_uk seeing as your saying I do not have an account does that mean I can cancel my direct debt and not make anymore payments for my services? Because it’s not very good trying to access account to make changes and been told no account yet your happy taking £70 a month out bank
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Dwain Driver (@TrainDriver1982) reported@bt_uk no broadband. Phone just direct to visual service which doesn’t work. Broadband test fails. NEED TO WORK
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AM (@itsmeitsmeandy) reported@bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly
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Deborah Sacks (@deborahsacks) reportedOddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE
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Caroline Applepie 🇪🇺🏳️🌈🏳️⚧️🇨🇦🇮🇪 (@CarolineApplep1) reported@bt_uk Appalling service. You did not complete our installation on the 20th as promised, so we've been left with no phone, internet, and our security cameras and entry phone system are offline. Thanks
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Garv Mittal (@garv25mittal) reported@bt_uk absolute crass service you guys have, I have been trying to get a broadband installed for the past 01 month but not getting any update from you guys. Absolutely pathetic service
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Openreach (@WeAreOpenreach) reported@BillSco747 @KeoghsLaw @bt_uk Hi Bill, I am really sorry to hear that damage has been caused to your property. Whilst this is never our intention, I understand accidents to happen. All of our damage claims are dealt with by Keoghs. We cannot see the status of a damage claim here. You can email them at (1/2)
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BARRY (@XBAZAER) reported@bt_uk been having non stop issues with your Internet an when i do Internet tests always comes back saying no issues was fond constantly lagging everyday