BT (British Telecom) outages and service status in Brentwood, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brentwood, England

The most recent BT (British Telecom) outage reports came from the following cities: Newham, Ilford, South Ockendon, Canvey Island, Chelmsford, Romford, Dagenham, Wickford, Grays, Billericay, and Bexleyheath.

City	Problem Type	Report Time
Newham	E-mail	1 day ago
Ilford	Internet	2 days ago
South Ockendon	E-mail	4 days ago
Canvey Island	E-mail	4 days ago
Chelmsford	E-mail	4 days ago
South Ockendon	E-mail	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Brentwood, England

Latest outage, problems and issue reports in Brentwood and nearby locations:

• 
  Morris Hickey # Stay home, beat Corvid-19 # (@Morris2906) reported 2 minutes ago from Chigwell, England

  SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk

• 
  Martin Chamberlain (@martinc1970) reported 5 minutes ago from Stone, England

  @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

• 
  Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported 7 minutes ago from Romford, England

  Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

• 
  farah says (@Farah_Lou) reported 9 minutes ago from Loughton, England

  @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

• 
  Brian O'Keefe (@rider45) reported 18 minutes ago from Great Baddow, England

  @K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.

• 
  J (@CFCJae_) reported 20 minutes ago from Eltham, England

  Keown is a **** pundit. #BTSport

• 
  ken (@uk12345) reported 20 minutes ago from Romford, England

  @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

• 
  MMAssault (@MMAassault1) reported 23 minutes ago from Grays, England

  @John_Hartford I remember watching the fight but I don't remember that and BTSport cancel swearing most of the time.

• 
  Richard Burgess (@Cover4Caravans) reported 23 minutes ago from Billericay, England

  Why am I surprised? Online account with @btsport I can do anything other than cancel my account! At £36 a month we don’t think is good value but they make it so difficult to cancel. Shame the FCA don’t regulate them!

• 
  Matt Brown (@Mattpsychol) reported 26 minutes ago from Bicknacre, England

  Can anyone at @bt_uk help?!? My parents in 70s have been waiting for phone line & broadband to be installed - order place on 4th July. They’re completed without internet or phone with v poor mobile signal. They rely on internet and in current Covid climate it’s distressing them!

• 
  Mark Perry (@longfella31) reported 27 minutes ago from Romford, England

  @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

• 
  Dr Linda Duffy (@sportspsycoach) reported 39 minutes ago from Epping, England

  I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke

• 
  rachel Wheelhouse (@RWheelhouse1) reported 41 minutes ago from Chelmsford, England

  @bt_uk is it is acceptable for elderly customers to be disregarded as they do not use a mobile phone? Engineers due 8-1 today, agent I'm speaking to today has IT issues and keeps getting disconnected... I need to speak to a manager ASAP as agent isn't doing that

• 
  MadameCholet (@PurpleDon1973) reported 44 minutes ago from Chigwell, England

  Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

• 
  Mewes (@MewesRonnie) reported 46 minutes ago from Bexleyheath, England

  @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

• 
  Johan Larsson (@jlarsson89) reported 47 minutes ago from Eltham, England

  @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

• 
  daniel munn (@dpmunn19) reported 56 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  Martin Chamberlain (@martinc1970) reported 57 minutes ago from Stone, England

  @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

• 
  Mike Miners (@theessexsog) reported 59 minutes ago from Billericay, England

  @bt_uk will complaint VOL013-599112566910 make me the unhappiest BT broadband customer ever or do I have to add all my other complaints to win?

• 
  Darren (@howiesway) reported 59 minutes ago from Chelmsford, England

  @BTCare I have received calls 2 days in a row claiming my PC has a malware issue. I have hung up on both calls, I am assuming this is a scam. This seems to be on the increase.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 2 minutes ago

  Big shout out to @bt_uk who have upgraded a 91 years olds phone to a new digital line 2 weeks ago and the phones and broadband haven’t worked since! Sent 1 engineer to as it must be a problem with the setup in the house, he confirmed it was a line fault. Had 2 more appointments

• 
  Darren Smith (@Smicer999) reported 5 minutes ago

  @bt_uk Please can you supply an email address to document my experience with BT & Openreach that has to date: Cost me 8 hours of my time on the phone every day since June 3rd. I’ve had to take 2 days off work. I want to raise a data subject access & a complaint before I go OFCOM

• 
  Tim Ashcroft (@TimAshcroft) reported 8 minutes ago

  @bt_uk Hi. How do I cancel my TNT sports addon? Can't find the option anywhere. Please don't tell me I have to phone...

• 
  grace hooper (@messalinahooper) reported 9 minutes ago

  @bt_uk 90 minute Watford support. You are outdoing yourself.

• 
  John Richards (@Johnty14) reported 11 minutes ago

  @bt_uk Please send me the details of how to make a formal complaint and the information to which ombudsman should be also informed.

• 
  grace hooper (@messalinahooper) reported 11 minutes ago

  @bt_uk I can't create a bt account to tell you how utterly gutted I am with your service. I've not been able yo watch TV as a brand new customer for several days and I only started last Friday. Consumer act 2018

• 
  Emma Neal (@EmmaJaneNeal) reported 14 minutes ago

  @bt_uk for 6 days my 86 yr old mum has no landline/internet My brother has tried to resolve this with a BT engineer visit spending hrs on the phone. My mum relies on connection as she uses an emergency medical necklace. This needs to be escalated without delay. Appalling service.

• 
  Steve D (@PhotogSmd) reported 15 minutes ago

  @bt_uk We received a text saying there IS a problem and we should have it back today, still nothing

• 
  Gavin 277 (@gavin277) reported 16 minutes ago

  @bt_uk Is there a fault on your network in the LE17 area as there is no broadband

• 
  @sharpy74 (@sharpy741) reported 16 minutes ago

  @martinintune @bt_uk Do you have any local alternative? I’m baffled why people pay BT for poor service at inflated prices. There are so many new Fibre providers now offering a better service at much lower prices. The days of BT’s monopoly and ridiculous Line Rental charges are thankfully, over.