BT (British Telecom) outages and service status in Epping, England

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epping, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Waltham Forest, Camden Town, Enfield Town, Ilford, Islington, Ware, Bishops Stortford, Romford, Dagenham, Woodford Green, Harringay, and Waltham Cross.

City	Problem Type	Report Time
Hackney	Internet	11 hours ago
Waltham Forest	Wi-fi	1 day ago
Hackney	Internet	2 days ago
Camden Town	Internet	2 days ago
Enfield Town	Internet	2 days ago
Hackney	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

• 
  Jess Brittain-George (@jbrittaingeorge) reported 5 minutes ago from Hackney, England

  Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

• 
  Peter Hughes (@PeterLingua) reported 6 minutes ago from Tottenham, England

  @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

• 
  Ria Hall (@memyself_n_boo) reported 7 minutes ago from Enfield Lock, England

  Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

• 
  julie atkin (@atkin_julie) reported 7 minutes ago from Hackney, England

  @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

• 
  ken (@uk12345) reported 12 minutes ago from Romford, England

  @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

• 
  V8 Gooner (@GoldenGoonerlg) reported 13 minutes ago from Ilford, England

  @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

• 
  グラハム・スミス® (@BancoDePapa) reported 14 minutes ago from Tottenham, England

  @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

• 
  Marion Pettet 💙 (@MarionPettet) reported 23 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  George Mann (@sgfmann) reported 25 minutes ago from Ilford, England

  @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

• 
  Marion Pettet 💙 (@MarionPettet) reported 27 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  Louise Brooker (@EdwynUK) reported 28 minutes ago from Walthamstow, England

  @bt_uk is broadband down in Leyton E10? No service and router not responsive

• 
  🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported 30 minutes ago from Hackney, England

  Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

• 
  Michael Way (@8twisden) reported 31 minutes ago from Camden Town, England

  @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

• 
  Eduardo Kerr–Oliveira (@eodsgn) reported 35 minutes ago from Hackney, England

  @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

• 
  Leighton Stoane (@LeightonStoane) reported 38 minutes ago from Walthamstow, England

  @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

• 
  Toby (@7Ten) reported 39 minutes ago from Ilford, England

  @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

• 
  MadameCholet (@PurpleDon1973) reported 43 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  steve platt (@plattste) reported 49 minutes ago from Ilford, England

  @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

• 
  Lynn MT (@Team_M_T) reported 50 minutes ago from Tottenham, England

  @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

• 
  Alison Bannister (@curli) reported 51 minutes ago from Broxbourne District, England

  @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Harcourt (@samharcourt) reported 4 minutes ago

  @EEBroadbandUK @Ofcom @bt_uk Cheers for the horrific broadband you supply to my parent’s home. Every time I come back here & try to watch a football match or the Formula 1 it fails. They keep getting engineers out but u never fix it, yet you keep charging them a fortune tune?

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 6 minutes ago

  @bt_uk I’ve spoken to your ‘technical team’ on three occasions today, each time ‘our systems are down’ they are meant to be calling me back tomorrow! Still no closer to fixing his phone though

• 
  John Richards (@Johnty14) reported 7 minutes ago

  @bt_uk Please send me the details of how to make a formal complaint and the information to which ombudsman should be also informed.

• 
  MikeyyBarbatoo. (@MikeyBarbatoo94) reported 8 minutes ago

  @SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.

• 
  Beckie Metcalfe (@BeckieMetcalfe2) reported 9 minutes ago

  @bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??

• 
  Chris (Christina) (@GalanthusA) reported 9 minutes ago

  @bt_uk As yet again the email service is faulty and not available for some time isn't it about time a rebate was given to your customers for not being provided with the service they pay for?

• 
  Christopher Rowe (@KernowChris) reported 10 minutes ago

  @bt_uk When do you anticipate BT TV will be back working properly? YT and NOW Apps working on the box, EPG not populating and content unavailable. I presume this is connected with the wider issues reported today.

• 
  Emma (@88ejackson88) reported 10 minutes ago

  @bt_uk So the text bot didnt help, I cannot access the Web page, and I cannot use my landlines to call as its also currently out of use.

• 
  June Marsh (@JuneMar68456333) reported 21 minutes ago

  @bt_uk is bt email down today? No emails received since midnight which is very unusual.

• 
  @sharpy74 (@sharpy741) reported 24 minutes ago

  @martinintune @bt_uk Do you have any local alternative? I’m baffled why people pay BT for poor service at inflated prices. There are so many new Fibre providers now offering a better service at much lower prices. The days of BT’s monopoly and ridiculous Line Rental charges are thankfully, over.