BT (British Telecom) outages and service status in Epping, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Epping, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 23, 12:06 PM GMT+1.
- Internet (80%)
- Wi-fi (16%)
- E-mail (2%)
- Phone (2%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Epping, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Epping, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Ilford, Waltham Forest, Camden Town, Dagenham, Islington, Woodford Green, Romford, Harringay, Waltham Cross, Enfield Town, Chigwell, Muswell Hill, Loughton, and Buckhurst Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Internet | 3 hours ago |
|
Ilford
|
Internet | 3 hours ago |
|
Waltham Forest
|
Internet | 1 day ago |
|
Camden Town
|
Wi-fi | 2 days ago |
|
Ilford
|
Internet | 2 days ago |
|
Dagenham
|
Internet | 3 days ago |
Nearby cities with recent reports
4 recent signals
3 recent signals
3 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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Marion Pettet 💙 (@MarionPettet) reported from Kelvedon Hatch, EnglandThank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Louise Brooker (@EdwynUK) reported from Walthamstow, England@bt_uk is broadband down in Leyton E10? No service and router not responsive
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MadameCholet (@PurpleDon1973) reported from Ilford, England@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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steve platt (@plattste) reported from Ilford, England@BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.
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ken (@uk12345) reported from Romford, England@bt_uk My houseing officer will not let me have an aerial on the roof but she did offer me a satellite dish I can have because this is a bad reception for aerials in my street and the majority of people here I've got satellite dishes or communal dishes that's what I'm trying to say
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darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, EnglandNot even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!
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Keren Harrison ⚽️💙 (@KerenOrient) reported from Brentwood, England@bt_uk Not still not working properly 😢
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James Martin Charlton (@jmc_fire) reported from Stratford, England.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Shelly (@Michell32388272) reported from Tottenham, England@bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end
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George Mann (@sgfmann) reported from Ilford, England@bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.
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Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England@ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.
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Colin Johnson (@CGJ1973) reported from Chipping Ongar, England@bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?
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Roly's Arcade (@RetrogamesNow) reported from Brentwood, England@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Christiana Petrou (@chrissiemoux) reported from Romford, England@bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!
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julie atkin (@atkin_julie) reported from Hackney, England@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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john durant (@johndurant63) reported from Islington, England@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Gary Jones (@garageowns) reported from Hackney, England@bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time
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Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England@bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?
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jim lee (@jimbo888) reported from East Ham, England@bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ethan Keating (@TheParagram) reportedSo the cheapest to renew my @bt_uk contract is £57 a month but a new customer can get it for £38 a month? I've already phoned and they can't knock anything off the price... Switching to @EE is no cheaper either... make it make sense
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Darren Lloyd (@darrenglloyd) reported@bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.
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Tommy (@leopardtommy) reported@bt_uk hi BT, I’m still awaiting a response re: my complaint. This is nearly two weeks on and you’ve done roughly NOTHING to connect me to your network.
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Kenta (@nemurikyosirou) reported@bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.
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Grub Street Publishing (@grub_street) reported@bt_uk We've already raised a complaint. But nothing has happened and your billing department hasn't done a thing. Your incompetence is breathtaking. Glad we've moved elsewhere. Just get our bill cancelled or next step Ofcom
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Faye Carter (@FayeLcarter) reported@bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP
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CFD (@TenFourEverton) reported@bt_uk your current email verify service is useless. As soon as you ask for a verify code you then have to come out of the page to get the email and then the page is lost. Whoever designed this brilliant scheme should be fired as they are an idiot. Please change this NOW
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Abbie Ruth Sharland (@AbbeyGale99) reported@bt_uk hello I’m in year one of my two year contract but need to terminate my contract from this September for university. Will I be charged for this?
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Jon Chadwick (@JonD_Chadwick) reported@bt_uk Still nothing. Asked for a manager to call back to see if they could help Still waiting
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Stockport871 (@stockport871) reported@bt_uk Hello, yesterday I highlighted I needed some extra support and the reasons why are on my account. I had a message to direct message you and you’d get back to me but you haven’t, any chance of hearing anything back? I’m now 8 days over the promised call back from a serious issue.