BT (British Telecom) outages and service status in Epping, England

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epping, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Enfield Town, Ilford, Woodford Green, Barking, Dagenham, Islington, Harringay, Epping Forest District, Chigwell, Harlow, Romford, Brentwood, Waltham Forest, and Camden Town.

City	Problem Type	Report Time
Hackney	Internet	1 day ago
Hackney	Internet	1 day ago
Hackney	Total Blackout	1 day ago
Enfield Town	Internet	1 day ago
Hackney	Internet	2 days ago
Hackney	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

• 
  S.A (@ShadaBhaiShahed) reported 9 minutes ago from Stratford, England

  @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

• 
  farah says (@Farah_Lou) reported 11 minutes ago from Loughton, England

  @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

• 
  Christiana Petrou (@chrissiemoux) reported 13 minutes ago from Romford, England

  @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

• 
  simon colvin (@Simon_Colvin) reported 13 minutes ago from Islington, England

  @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

• 
  nicola1972 (@Nicola1117) reported 16 minutes ago from Romford, England

  @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

• 
  jim lee (@jimbo888) reported 16 minutes ago from East Ham, England

  @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

• 
  James Martin Charlton (@jmc_fire) reported 21 minutes ago from Stratford, England

  .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

• 
  Mr Martin Calder (@Mr_MartinCalder) reported 23 minutes ago from Walthamstow, England

  @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

• 
  Colin Johnson (@CGJ1973) reported 28 minutes ago from Chipping Ongar, England

  @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

• 
  Joe Boyd (@realJoeBoyd) reported 29 minutes ago from Islington, England

  @btsport I wonder what the fix is?

• 
  Daniel Hirschmann (@danielhirschman) reported 33 minutes ago from Hackney, England

  Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

• 
  Helen Parton (@TotalOfficeBook) reported 34 minutes ago from Tottenham, England

  @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

• 
  Danny James (@1DJHatch) reported 37 minutes ago from Stratford, England

  @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

• 
  KP 🇺🇸 (@kylepont) reported 40 minutes ago from Ilford, England

  Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

• 
  Dr. Kelechi Anyikude (@KelechiAFC) reported 40 minutes ago from East Ham, England

  @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

• 
  Steve Rowley (@MidEssexOD) reported 44 minutes ago from Islington, England

  @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

• 
  Marion Pettet 💙 (@MarionPettet) reported 44 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  Ann Cardus (@a4ann) reported 44 minutes ago from Brentwood, England

  @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

• 
  ian Burgin (@ipowell1) reported 53 minutes ago from Camden Town, England

  @bt_uk Never seen this woman but damn she is fine.!

• 
  ken (@uk12345) reported 55 minutes ago from Romford, England

  @bt_uk So it's not my problem your problem at your problem at your end .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason (@Jason_g_117) reported 5 minutes ago

  Yo @bt_uk @BTGroup I signed up for a £32 a month broadband, now yous are charging me £52 only a few years later, yous make a 30 day notice of cancellation so yous milked another bill out of me after receiving your "excellent customer service". Corporate greed, never again

• 
  Jan Gill (@JanetAGill) reported 6 minutes ago

  @bt_uk what has happened to your # customer service - absolute joke !

• 
  Emma Clarke (@ladyemmaclarke) reported 8 minutes ago

  @BT @BTcare I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced a service as bad.

• 
  Ernesto (@ernestohegi) reported 9 minutes ago

  @bt_uk hello, I've been having the same issue with my broadband connection for three weeks and it's still not solved, an engineer came today and said it's a problem with the line, the problem is still not solved, is there anything you can do about it?

• 
  Karla (@SaffyBun) reported 13 minutes ago

  @bt_uk Thank you. I'd done this, but everything says to call. I am not deaf, so cannot use that facility. Why can't we cancel things from our app? Shouldn't need to ring anyone, it should all be manageable from the app. Please give me an email to help with this matter.

• 
  Steve Taylor (@stevetaylor10) reported 13 minutes ago

  I have to say if I gave my customers the same service that I'm receiving from @bt_uk I really would not have a business left.

• 
  mungo's mouthpiece (@MungoMouthpiece) reported 16 minutes ago

  @bt_uk Never mind my 'feelings', what about the threats & illegality? 'Reaching out' to a team that can only parrot the official narrative won't help. It's the ones at the top that need to have their dictatorial mentality reined in. I reiterate; it's ILLEGAL!

• 
  Angela Cummins (@Angela_Cummins) reported 17 minutes ago

  My elderly infirm neighbour has had a fault on his line for 2 MONTHS! It gets fixed and then breaks again within a few days. I now can't speak to anyone about this - its just my line that gets checked! This was an urgent welfare check on Mon & it's broken again! Help pls @bt_uk

• 
  grace hooper (@messalinahooper) reported 19 minutes ago

  Spent an hour with a really gentle lady from @bt_uk got the comp network set up and now can't watch any tv, at all. Not anything! Outstanding!. Your colleague was lovely though

• 
  grace hooper (@messalinahooper) reported 22 minutes ago

  @bt_uk Really had enough. Please send me a link to make a formal complaint about lack of service and lip service engineer. This is yet another night, one of dozens wifi and Internet failed