BT (British Telecom)

BT (British Telecom) Outage Report in Epping, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Epping, Essex, England 11/26/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epping, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Enfield Town, Camden Town, Woodford Green, Waltham Forest, Ilford, Muswell Hill, Harlow, Romford, Islington, Waltham Abbey, Harringay, Dagenham and Buckhurst Hill.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomEnfield Town Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • glennspurs1968 glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

  • Grace_KIS Grace Graham MSc (@Grace_KIS) reported from Hackney, England

    Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • dankell Dan Kelly (@dankell) reported from Camden Town, England

    So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

  • Terrybirse ⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England

    @btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • harberlisalfc lisah1974 (@harberlisalfc) reported from Hackney, England

    @bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • StuckUpSteve Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England

    @btsport woman commentary doesn’t work , please stop it it’s Shit

  • 1stclasslounge FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • PollyCziok Polly Cziok (@PollyCziok) reported from Hackney, England

    Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • ColinJohnCooper Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • joboraineyslah Alby McCann (@joboraineyslah) reported

    @bt_uk Hi could you tell me what is going on with your broadband service in Liverpool L26 area this evening ? It's been appalling all night

  • Eddie_Plum Edward J Plum (@Eddie_Plum) reported

    @bt_uk Thanks for the reply, but it's been a Northern Ireland address for months. Potentially since the service was connected, judging by the Irish ads and bizarre map directions. Also, shouldn't I get a geographically correct IP regardless of how they're allocated?

  • reneedelait Renée DeLait (@reneedelait) reported

    @bt_uk - my installation date being pushed back and these continual mistakes on BT’s part, I’d like to discuss a bill discount moving forward. It’s pretty poor service from what I’ve come to expect from the company, after my years of being with you.

  • AGEEZEY Adam (@AGEEZEY) reported

    @bt_uk Openreach said we need to contact BT as our contract is with you being our communication provider and they’re the network provider so you need to contact them. Shall I DM you address?

  • welshcollie7 Welshcollie (@welshcollie7) reported

    If I have nowtv sport through my BT internet account, and previously had a NOWTV account that was transferred to BT.....which password do I use to sign in to the nowtv app? #BTsport #NowTV #lfc

  • Eddie_Plum Edward J Plum (@Eddie_Plum) reported

    @bt_uk Sorry, but that's untrue. Websites and apps think I'm in Northern Ireland, so I get adverts for "local" services in Belfast which aren't relevant and when I want to find my nearest retailer, it's an Irish one and the one down the road is 200 miles away. It's bad service.

  • paularmstrong12 paul armstrong (@paularmstrong12) reported

    @bt_uk any television, telephone or broadband I've now been told they are coming Friday to just set up the phone line, I've never known anything as ridiculous, I'm at home most of the week because of my disability and rely on these to keep in contact with the outside Parmstrong

  • anne_pickering anne pickering (@anne_pickering) reported

    @bt_uk so my broadband went down at 14.46 and my modem is flashing purple. When I go online to the service checker it says there is a problem in my area. So why when I check the service checker on the my bt app does it say there are no problems.

  • 0007Bigjohn BigJohn_0007 (@0007Bigjohn) reported

    @bt_uk No WiFi since July 16 during school holidays. Help!!!!

  • helenpegg Helen McWalter (@helenpegg) reported

    @bt_uk I’ve tried dealing with customer service 3 times, now saying can’t speak to Openreach until Friday and if they try before then @BTSopenreach won’t speak to them and if I phone them they’ll just put the phone down on me