BT (British Telecom) outages and service status in Epping, England

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epping, England

The most recent BT (British Telecom) outage reports came from the following cities: Islington, Romford, Waltham Forest, Harringay, Waltham Cross, Camden Town, Hackney, Enfield Town, Dagenham, Chigwell, Muswell Hill, Woodford Green, Loughton, Ilford, and Buckhurst Hill.

City	Problem Type	Report Time
Harringay	Internet	8 minutes ago
Islington	Internet	1 day ago
Romford	Internet	2 days ago
Romford	Wi-fi	2 days ago
Waltham Forest	Internet	3 days ago
Romford	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

• 
  Jess Brittain-George (@jbrittaingeorge) reported 18 seconds ago from Hackney, England

  Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

• 
  George Mann (@sgfmann) reported 4 minutes ago from Ilford, England

  @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

• 
  Chris Roy (@chrisroy89) reported 4 minutes ago from Broxbourne District, England

  I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

• 
  Rendy Prakoso (@rprakoso13) reported 5 minutes ago from Camden Town, England

  @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

• 
  Louise Brooker (@EdwynUK) reported 6 minutes ago from Walthamstow, England

  @bt_uk is broadband down in Leyton E10? No service and router not responsive

• 
  Sean Kerrigan (@seankerrigan) reported 6 minutes ago from Ilford, England

  @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

• 
  Ramon Guthrie (@Ramonnavarro) reported 8 minutes ago from East Ham, England

  @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

• 
  julie atkin (@atkin_julie) reported 14 minutes ago from Hackney, England

  @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

• 
  simon colvin (@Simon_Colvin) reported 17 minutes ago from Islington, England

  @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

• 
  darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported 25 minutes ago from Islington, England

  Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

• 
  Ridley Road Resident (@RidleyRoad174E8) reported 28 minutes ago from Hackney, England

  @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

• 
  TQ (@Trizz_7) reported 28 minutes ago from Hackney, England

  @btsport fix your ******* app, always telling me I’m not in the UK when I clearly am

• 
  Ann Cardus (@a4ann) reported 30 minutes ago from Brentwood, England

  @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

• 
  Marion Pettet 💙 (@MarionPettet) reported 31 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  farah says (@Farah_Lou) reported 35 minutes ago from Loughton, England

  @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

• 
  Sabrina J. Elliott (@SJEIsAnAuthor) reported 46 minutes ago from Tottenham, England

  @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

• 
  A.R (@A71KUR) reported 56 minutes ago from Stratford, England

  @btsport that’s bs, terrible decision.

• 
  グラハム・スミス® (@BancoDePapa) reported 57 minutes ago from Tottenham, England

  @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

• 
  Chris Roy (@chrisroy89) reported 57 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

• 
  RAZZÆ (@RAZMIKSARGSYAN) reported 59 minutes ago from Stratford, England

  @btsport can the support team please message me

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam R (@maz558) reported 3 minutes ago

  @bt_uk VERY disappointing with the service from your agents! I phoned as I wanted to take my service with me when I moved. Told I needed to take a new contract - 20% more expensive than current one. Told I would have to wait a week without broadband. Then lied to me!

• 
  Tracy Kydd (@injuredcyclist_) reported 3 minutes ago

  @bt_uk Phoned that number and still they trying to fix it on a computer but fault is outside need you to send a engineer that can fix that

• 
  Rachel (@rachelleese84) reported 5 minutes ago

  @bt_uk we’ve had problems with our wifi for a month. Multiple open reach engineers claim to have fixed it. None have. Latest made it worse. No wifi at all. Impossible to speak to a human who is helpful. I’m disabled and rely on the internet.

• 
  Asif Rana (@HounslowParking) reported 5 minutes ago

  @bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.

• 
  James Sadler (@JSads1983) reported 10 minutes ago

  @bt_uk Thank you, but these were engineers, who wanted to gain access to my home even though I hadn't approved a visit. When asked for ID, they became rude. They left and then attempted to come back later. Again, with no ID or any official looking job sheet.

• 
  Abbie Ruth Sharland (@AbbeyGale99) reported 13 minutes ago

  @bt_uk hello I’m in year one of my two year contract but need to terminate my contract from this September for university. Will I be charged for this?

• 
  AFCdonnilad (@afcdonnilad) reported 18 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

• 
  Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reported 21 minutes ago

  I called @bt_uk to cancel a service we're not using. The "guide" put me on hold for ages, then the line went dead, followed by an automated SMS asking what I thought of the service. Not very good is the answer!

• 
  Rachel (@rachelleese84) reported 24 minutes ago

  @bt_uk Thanks. Honestly, my husband has called at least 10 times. We’ve had multiple openreach visits. Each claiming to have fixed it but haven’t. Latest is tomorrow but I have zero confidence it will fix the issue.

• 
  The Evolution Of Life (@TEOL85) reported 27 minutes ago

  @bt_uk all especially as it's been working on a constant properly for the first 3 months after January installation it is your end especially if far away countries are getting the same issue of backup feeds cutting in instead of the show to come out then it randomly comes out of nowhere