BT (British Telecom) Outage Report in Epping, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Epping, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Dagenham, Loughton, Woodford Green, Ilford, Enfield Town, Waltham Forest, Harringay, Camden Town, Romford, Barking, Hertford, Islington and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Hackney |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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simon colvin
(@Simon_Colvin) reported
from
Islington, England
@bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Declan Bradshaw
(@DeclanBradshaw) reported
from
Tottenham, England
@MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue
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Lesley Thompson
(@lesleythom) reported
from
Hackney, England
@btsport has the worst commentators, uninformed drivel
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Helen Parton
(@TotalOfficeBook) reported
from
Tottenham, England
@bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.
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Helen Parton
(@TotalOfficeBook) reported
from
Tottenham, England
@bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)
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Pablo Sands
(@pablosandajan) reported
from
Enfield Lock, England
@bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Ann Cardus
(@a4ann) reported
from
Brentwood, England
@bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee
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Hayls Teeney
(@HaylsTeeney) reported
from
Enfield Lock, England
@bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡
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Helen Parton
(@TotalOfficeBook) reported
from
Tottenham, England
@Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.
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Leighton Stoane
(@LeightonStoane) reported
from
Walthamstow, England
@bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Dr. Kelechi Anyikude
(@KelechiAFC) reported
from
East Ham, England
@ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.
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Colin Miller
(@lfctrucker66) reported
from
Tottenham, England
@da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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novice
(@jjjecannon) reported
from
Hackney, England
@bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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TF
(@thegaffaa) reported
from
Ilford, England
@ajetshehu24 @btsport Hes a awful co commentator
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Cj
(@1Pawinthegrave) reported
@garry411 @bt_uk did u get any joy, my parents in their 80's have mesaaged saying internet down and getting meeesages about connections is this the same thing
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Lewis
(@lewis67367499) reported
@Josephclay33 @bt_uk In worthing right now the telephone exchange has had a bad outage covering all broadband services. Don’t know if you are affected by this?
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Ty Sanderson
(@tysanderson) reported
@bt_uk it’s fine to automate your faults service, but if this results in your system constantly calling my house that’s not so fine. No way of actually talking to a person is BAD customer service
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Nicky Bason
(@nickbason) reported
@bt_uk Hello. Our Broadband is down, in the BN11 area. Your text bot said there was a known fault, but your Service checker says there isn't. (There is). Could you clarify please? Thanks
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Margaret💞
(@Mminimen) reported
@btbusinesscare Thanks. The lack of help available via telephone from a telephone company is very poor & when you do get through advisors not knowing how to help & pass you to numerous dept is shocking! Eventually after 4 hours on the phone they “promised” service would be back on within 24 hrs
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Alec Dunn
(@LegoYoda) reported
@bt_uk That link states "there is no problem" but running the troubleshooter states "we're working in your area you MIGHT have a problem". But Texting yeilds "it's down, eta xx:xx" So is it working or not? each method tells me something different down for 15hrs so far...
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lauren_walkerr
(@Lauren99Walker) reported
@bt_uk Hello,my internet has been down since last night which has caused issues for me due to work from home today. I checked the update online but it now keeps saying we couldn’t find your account when I click on the same link. Please could you advise me when this will be fixed?
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Leigh Bishop-Lewis
(@leighb09) reported
@bt_uk Yes no help, other than to change the date to even further away! 3 kids,summer holidays it’s been hell but 2 days to go hopefully
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TheNoviceProspect
(@NoviceProspect) reported
Woohoo, today is the day I'm going back to streaming. @bt_uk sucks and @virginmedia is the way to go.
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Hayley
(@w3sty87) reported
@bt_uk can you advise if there is an outage in RG31? Internet is down and can't find anything online