BT (British Telecom)

BT (British Telecom) Outage Report in Epping, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Epping, Essex, England 11/20/2025 16:55

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epping, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Islington, Enfield Town, Dagenham, Buckhurst Hill, Chingford, Harringay, Ilford, Waltham Forest, Camden Town, Hoddesdon, Romford, Leyton and Woodford Green.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon TV
United KingdomLondon E-mail
United KingdomHackney Internet
United KingdomHackney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • purplepenguin81 Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported from Romford, England

    Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • DaveOCarroll Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • rob_fisher_efc Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • ThomasGrundy3 Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SketchLisa Lisa Harding. (Recollections may vary) (@SketchLisa) reported

    @bt_uk I’ve been a customer of yours for over 10 years. You’d think that would count for something rather than continued price increases and utterly rubbish service

  • Julford57 Julian Ford (@Julford57) reported

    @WYSIW @SketchLisa @bt_uk Network is run by Openreach not BT.

  • R511ute Richard Shute (@R511ute) reported

    @SketchLisa @bt_uk That is shocking considering all the problems you have had. There must be some way you can cancel your contract without incurring charges due to their failure to provide you with the service they promised. Their reply is just a standard "don't care" letter.

  • hhayden93 Harry Hayden (@hhayden93) reported

    @bt_uk As if by some grand feat of exceptional underperformance my @bt_uk was higher this month & my service worse. Quality.

  • richard76691557 richard beaumont (@richard76691557) reported

    @bt_uk Yes I’m set here wondering why you can’t sort out my 87 year old mum’s phone that hasn’t worked for 70 days? she has dementia and there are safeguarding issues.

  • RaeRubyRaeK RaeRubyRae (@RaeRubyRaeK) reported

    @bt_uk Don’t bother replying, I’m done with BT, when I move house I’ll have more options & BT won’t be on my list of choices that’s for sure! 37 years a loyal customer, not after 2022. I’m done!

  • nakamuramartin Martin (@nakamuramartin) reported

    2022 and cannot play a game of FIFA via wireless in the UK without masses of lag. Poor servers @EASPORTSFIFA and poor internet @bt_uk We really accept awful quality in this country.

  • r3drocks Claire (@r3drocks) reported

    That #Sky had added £27 to our bill for said sport channel I called Sky explained above, they "cancelled" BT Sport, now I can't watch it. I've already paid BT for it and have now been unable to watch it for 3 days Your caller is telling me to cancel with @bt_uk & pay you #help

  • Harrison3218 SoberPirate3218 (@Harrison3218) reported

    Hi @bt_uk I'm showing full open wi-fi down here in Cornwall as of 9pm, but no internet whatsoever. Flushed DNS, but Register DNS fails. Something on your end, or mine?

  • richard76691557 richard beaumont (@richard76691557) reported

    @bt_uk Yes I’m sat here wondering why you can’t sort out my 87 year old mum’s phone that hasn’t worked for 70 days? she has dementia and there are safeguarding issues