BT (British Telecom) Outage Report in Epping, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Epping, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Upminster, Camden Town, Waltham Abbey, Ilford, Romford, Harringay, Islington, Enfield Town, Brentwood, Palmers Green, Dagenham, Loughton and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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MadameCholet
(@PurpleDon1973) reported
from
Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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Daniel Hirschmann
(@danielhirschman) reported
from
Hackney, England
Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Louise Brooker
(@EdwynUK) reported
from
Walthamstow, England
@bt_uk is broadband down in Leyton E10? No service and router not responsive
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed
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Dave O'Carroll
(@DaveOCarroll) reported
from
Walthamstow, England
@bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?
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Rob Fisher 💙
(@rob_fisher_efc) reported
from
Tottenham, England
@btsport any chance you can get a decent app team?! You are by far the worst TV app out there!
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Rob Furber who will K.B.O
(@Illtydeyes) reported
from
Sawbridgeworth, England
@bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Ramon Guthrie
(@Ramonnavarro) reported
from
East Ham, England
@BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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Steve Rowley
(@MidEssexOD) reported
from
Islington, England
@Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JESSY
(@jessyjule) reported
@bt_uk are you able to check if the internet is down in my area?? I can’t get onto any other site properly or make calls because I have poor signal. My WiFi doesn’t seem stable.
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Ett Short
(@Ettshort) reported
@bt_uk another day another call not received. Why is it so hard for someone to contact me?? Every time I call, the person I need to speak to is never in the office. Lies, lies and more lies!
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Patrick Frost
(@frostefroste) reported
@bt_uk Hi BT, I have called (but without Wi-Fi calling) as @O2 don’t give me 4G here either it is very hard to get anywhere but in theory service should resume “today”. Literally pirates in the 1600’s had better customer service / delivery skills. So I will just whine on here
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Itani
(@Itani) reported
@GISALEGEND @bt_uk @MartinSLewis hyper been the same price for past 4 years if anything gone down
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Kand
(@Kanderin14) reported
@bt_uk hi hoping this is the right place to ask. I'm trying to pay for a bt sport monthly pass but the payment screen keeps crashing, is there a known issue?
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Ariff 🥔
(@AriffK_88) reported
@bt_uk 4G signal is awful here, has been for a while. What's going on? I can't find any information about issues in this area for mobile signal. Getting 2 bars ATM when I normally get 5 bars with the 4g symbol. Right now it's only 2 bars. No 4G signal.
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Nik Coleman™
(@Nik_Coleman) reported
You're telling me @bt_uk that to keep up supplying my TV and Internet due to inflation you need an 11% increase next month. My current deal for a new customer is £40 which is £21 cheaper than I already pay! Shocking. I bet they don't get the 11% increase in March. #byebyeBT
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Dylan Swarbrick
(@swarbrickdylan1) reported
@bt_uk Totally shocking service from BT. Hours wasted on the phone to resolve an issue, promised phone call today with never happened and they cancelled my BT TV services after 4 days of having it with NO explanation. Passed from person to person with NO explanation.
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Georgina Mansfield
(@GiGi2k89) reported
@BTSportBoxing @btsport Can I have a refund please, the coverage was terrible. I kept being logged off throughout and had to keep going to checkout.
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Muhammed Bangi
(@MuhammedBangi) reported
Did I just get the short straw or has @bt_uk customer service just become pants?