BT (British Telecom)

BT (British Telecom) Outage Report in Epping, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Epping, Essex, England 01/13/2026 16:40

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epping, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Hackney, Romford, Waltham Forest, Dagenham, Harringay, Palmers Green, Ilford, Camden Town, Enfield Town, Upminster, Waltham Abbey, Brentwood and Loughton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomIslington Wi-fi
United KingdomLondon Internet
United KingdomIslington Total Blackout
United KingdomHackney Internet
United KingdomRomford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • plattste steve platt (@plattste) reported from Ilford, England

    @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

  • ThomasGrundy3 Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • sirblackers Richard (@sirblackers) reported from Walthamstow, England

    @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

  • purplepenguin81 Kelly🐧🤘🌻🌱🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@purplepenguin81) reported from Romford, England

    Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • margyhanson21 Margaret Hanson (@margyhanson21) reported

    @bt_uk waited on phone 25 mins from 4.15pm to be asked for my mobile number,then he told me to hang up home phone and he would ring me back on mobile - still waiting

  • rosa_alba_macd Rosa Alba Macdonald (@rosa_alba_macd) reported

    @bt_uk I have already explained once if not twice that I have accessed the self-help forums and support pages and tried all the server names for Contacts. The links there are 18 months or so out of date. I need a direct contact for email for a tech to tell me the server addies. /

  • johng225 John (@johng225) reported

    Hey @bt_uk looks like my broadband will be down for over a day. Did I read there was compensation? Did I imagine that? Automatic or is there a form to fill out?

  • SamiStrutt Sami Strutt (@SamiStrutt) reported

    @bt_uk trying to become a broadband customer but can’t get in contact with you!

  • DuncTM Duncan Mather (@DuncTM) reported

    What awful pricing @btsport £25 for existing customers for a month..... almost the same as @SkySports but with a couple of games of interest to most on a good week or £15 as long as you sign up for 2 YEARS!!!! WFT?!?! Plus minority sport filler few care about. #greedy #ripoff

  • Conor_Luby conorharrisonluby (@Conor_Luby) reported

    @bt_uk @XboxSupport I’m having trouble connecting via the app with the code ID106 but the ID doesn’t show up on the website

  • CrimsonChin36 Dan Lawrence (@CrimsonChin36) reported

    @btsport having issues logging in to my account again... password reminders not being received on my phone or email

  • IanKelly1987 Ian kelly (@IanKelly1987) reported

    @GaryLineker @btsport It’s terrible having to put up with Jake Humphrey

  • nicolab77 Nicola ⚽🇾🇪🏏📺🍰🐝 (@nicolab77) reported

    @bt_uk Is there an issue with your website? Can't log on and none of links for forgotten password etc seem to working

  • LFC4LIFENET LFC4LIFE (@LFC4LIFENET) reported

    Sky Go app I find really good But watching BT Sports on their website it’s so slow & constantly jumpy Anyone find this? Any suggestions? Thinking for LFC tomorrow @btsportfootball @btsport