BT (British Telecom)

BT (British Telecom) Outage Report in Epping, Essex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Epping, Essex, England 01/27/2026 15:05

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epping, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Ilford, Enfield Town, Islington, Brentwood, Camden Town, Romford, Harringay, Waltham Forest, Dagenham, Palmers Green, Upminster, Waltham Abbey and Loughton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @ajetshehu24 @btsport Hes a awful co commentator

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • a4ann Ann Cardus (@a4ann) reported from Brentwood, England

    @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

  • LeightonStoane Leighton Stoane (@LeightonStoane) reported from Walthamstow, England

    @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

  • KelechiAFC Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England

    @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • CGJ1973 Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • pablosandajan Pablo Sands (@pablosandajan) reported from Enfield Lock, England

    @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelc1961 M (@michaelc1961) reported

    @btsport owe me £25 - their lovely customer service team promise me that payment with 5-7 working days. Of course it doesn’t happen! I call again & more promises then I get a text asking me if I would recommend them to my friends - I suggest you avoid anything BT like the plague

  • PanaService_UK Panasonic Service UK (@PanaService_UK) reported

    @richard_pont @PanasonicUK @bt_uk Please contact our customer care team on 0344 844 3899 and they can run through some troubleshooting with you.

  • Richard64257879 Richard Wiles (@Richard64257879) reported

    @bt_uk WHAT ARE YOU DOING?? The now on-site BT engineer has just informed that you have CEASED MUMS LINE and REMOVED HER NUMBER!! Every has been removed. Just WTF are you@doing to us/her? Call me immediately. Escalating to Mike Gauterin now

  • SwissKnee crinkly mo... (@SwissKnee) reported

    So what I need to know, from @bt_uk or @OpenreachHelp is: 1) How many urgent cases are there on average per month in districts around NW Leeds (over the past few months)? 2) Why am I not allowed to even attempt to contact anyone higher up than a regular customer service rep?

  • Oracle_Dan Daniel Wells (@Oracle_Dan) reported

    @bt_uk really not happy at the moment got a problem seemingly sorted just for the same one to happen again a few weeks later and now I have to wait until Monday again for it to maybe be fixed , when I’m sure it’s not my end with the problem, very let down

  • nsummers1234 neil summersgill (@nsummers1234) reported

    @bt_uk Unbreakable ? No agents available on chat ? Everytime I phone up with a technical issue ... "We'll run a line check" - no other option. How can I get my issue resolved?

  • j3nk1 James Jenkinson (@j3nk1) reported

    @bt_uk Ye It seems really hard to rebook an engineer to put me bloody Internet in my dad had waiting from 1pm to 6pm yesterday and never showed and never had the courtesy to call us either as we speak am still waiting on the phone to be transferred to an engineer been waiting ages......

  • SwissKnee crinkly mo... (@SwissKnee) reported

    So, I found out the REAL reason my internet won't get fixed. @bt_uk @OpenreachHelp have ONE qualified engineer in my area who can deal with the issue, and they're the one who deals with emergencies (overhead cables etc)

  • geraldvagon Gerald (@geraldvagon) reported

    @bt_uk any problems hastings area south east.. phone lines not working

  • hatterallhill matthew barnes (@hatterallhill) reported

    @bt_uk If the connection is crap, likely its bt