BT (British Telecom)

BT (British Telecom) Outage Report in Epping, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Epping, Essex, England 12/12/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epping, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Ilford, Islington, Muswell Hill, Camden Town, Brentwood, Harringay, Enfield Town, Woodford Green, Romford, Buckhurst Hill, Waltham Forest, Harlow and Waltham Abbey.

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City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • AgyEric @kingericy (@AgyEric) reported from Sawbridgeworth, England

    @btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • KerenOrient Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England

    @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • Michell32388272 Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BusowClare Clare busow-miah (@BusowClare) reported

    @bt_uk hi can you tell me if the broadband is down in Manchester M14 please

  • cducksbury Charles Ducksbury (@cducksbury) reported

    @bt_uk Hi, I’m trying to cancel my subscription but website isn’t helpful and the page where I should be able to cancel says ‘details unavailable’. Please can you help online rather than having to phone?

  • AsbestosLtd_UK Debbie Hales (@AsbestosLtd_UK) reported

    @bt_uk Thanks for not helping in anyway. I’m aghast that you have so little respect for your clients & think that because you abdicate responsibility of a duty of care, by hiding behind T&C’s, you don’t have to understand the human element of your service. Ultra reliable, anything but!

  • janek_9 Jonny Holiday (@janek_9) reported

    @bt_uk is BT wifi down? The yellow light on my hub is showing. Have tried switching off and back in a couple of times but no luck. Anything else I should be doing? Cheers

  • JennyABurd jenny burd (@JennyABurd) reported

    @btbusinesscare I already have someone looking into this. My point is they haven't helped me or offered me any useful help at all to be honest. You call me every day and apologise for your incompetence and blame everything on Openreach. I am at my wits end now hence the somewhat drastic action.

  • jho_zrh Jonathan (@jho_zrh) reported

    @bt_uk hi, I’m having trouble watching my subscription channels and keep getting told that I need to set up despite having the VIP package. Is there an issue tonight or can you help please?

  • tonyfarmery Tony Farmery (@tonyfarmery) reported

    @bt_uk Tried 2 more times today. Still not working. Must be a very exclusive club who can take advantage of your Broadband deal which ends in 2 hours.

  • The_little_pea Justine (@The_little_pea) reported

    @OpenreachHelp @bt_uk @BTCare have the most appalling customer service. After a total 14 hours on phone trying to resolve issue it’s now worse! Openreach relying on a system which Bt admits doesn’t work. No-one prepared to help. A lot of recorded calls for offcom to go through!

  • AsbestosLtd_UK Debbie Hales (@AsbestosLtd_UK) reported

    @BT_UK Thanks for not helping in anyway. I’m aghast that you’ve so little respect for your clients & think that because you abdicate responsibility of a duty of care, you don’t have to understand the human element of your service. Ultra reliable, anything but!

  • redvalleyboy Nick (@redvalleyboy) reported

    @bt_uk No, not yet. I am waiting for a site survey from @Fastershire to see whether the internet service at my property could be improved (download max. 10mbps, upload 0.1 mbps) by having another method of accessing the web either through mobile or satellite.