BT (British Telecom)

BT (British Telecom) Outage Report in Epping, Essex, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Epping, Essex, England 12/12/2025 23:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epping, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Hertford, Islington, Ilford, Muswell Hill, Camden Town, Brentwood, Harringay, Enfield Town, Woodford Green, Romford, Buckhurst Hill, Waltham Forest and Harlow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • harberlisalfc lisah1974 (@harberlisalfc) reported from Hackney, England

    @bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Camden Town, England

    @bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.

  • RyanSkeggsUK Ryan Skeggs (@RyanSkeggsUK) reported from Tottenham, England

    Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.

  • miltipello Joshua Milton (@miltipello) reported from Camden Town, England

    Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.

  • Morris2906 Morris Hickey # FREE AT LAST # (@Morris2906) reported from Chigwell, England

    Therein lies the clue. If he was from BT then he'd know whether you have internet. If you get such a call give no information and just hang up. @bt_uk @metpoliceuk

  • MPRidsdale Matt Ridsdale (@MPRidsdale) reported from Islington, England

    @bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.

  • KBoylett Kim Boylett (@KBoylett) reported from Harlow, England

    Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • dadzoola dadzoola (@dadzoola) reported from Tottenham, England

    @bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.

  • sportspsycoach Dr Linda Duffy (@sportspsycoach) reported from Epping, England

    I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke

  • martinTayx Martín Pane 🐦 (@martinTayx) reported from Camden Town, England

    @Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare having intermittent issues with our broadband. Trying to do the online check and it’s taking forever. We had this yesterday as well.

  • PollyCziok Polly Cziok (@PollyCziok) reported from Hackney, England

    Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

  • Johnny_Murnane_ Johnny Murnane (@Johnny_Murnane_) reported from Islington, England

    @bt_uk Working now thanks. App on phone, first time customer.

  • 1stclasslounge FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • ColinJohnCooper Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

  • dankell Dan Kelly (@dankell) reported from Camden Town, England

    So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dee_Cab1 Cabmerlot (@Dee_Cab1) reported

    @bt_uk I’ve just spoken to Saqid and received excellent customer service from him

  • AtherleyChris chris atherley (@AtherleyChris) reported

    @bt_uk Close my account down so I can go with a decent provider

  • Andyrobo158 Andy Robinson (@Andyrobo158) reported

    @DeathUnicursal @btsport I literally bought @btsport on the app for £25 a month 3 weeks ago. Now they want to up it by 20%. Off you **** comes to mind!

  • Ihatejammie Jamie (@Ihatejammie) reported

    @AlissonBecks @bt_uk I’m lucky my phone network is with a different provider then EE/BT

  • exacity Tej Singh (33.3%) (@exacity) reported

    @OpenreachHelp What's wrong with you?? Stop sending idiot engineers and hire people who can do their jobs. Shocking service this morning and more lies (as usual) @bt_uk you too.

  • gareth_archer Gareth Archer (@gareth_archer) reported

    It’s 2023 and my internet goes down when it rains. @bt_uk

  • Celestebrightt9 Celeste Bright❤️ (@Celestebrightt9) reported

    @tommy66788 @bt_uk Talk to @keldrip1 they helped me when support services wouldn’t help me🥺..

  • PeeKay69 bitlevel (@PeeKay69) reported

    @IAmCodeNinja @bt_uk £62 pm for Virgin Media 1GB - although they're doing an offer for much less at the moment. Little to no issues - had FTTP at my last house, this one has copper - and it doesn't seem to make much difference. Or the other fibre providers - CityFibre et al if avail.

  • RoseSallufi Rosemarie Sallufi (@RoseSallufi) reported

    @bt_uk I've sent a DM it's still not resolved... vunerable customer

  • Benjarminnnn Benjamin (@Benjarminnnn) reported

    @bt_uk any issues reported in Norwich for Internet connection? Router won’t connect to the internet on multiple devices, full restart hasn’t worked.