BT (British Telecom)

BT (British Telecom) Outage Report in Epping, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Epping, Essex, England 12/12/2025 10:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epping, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Hertford, London, Islington, Hackney, Ilford, Muswell Hill, Camden Town, Brentwood, Harringay, Enfield Town, Woodford Green, Romford, Buckhurst Hill, Waltham Forest and Harlow.

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City Problem Type Report Time
United KingdomHertford Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomIslington Wi-fi
United KingdomHackney Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app

  • deingerous1 Dein Moore (@deingerous1) reported from Stratford, England

    @bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.

  • EmmaStonePT Emma Stone Sports Therapist🦸🏼‍♀️ (@EmmaStonePT) reported from Enfield Lock, England

    @dannzy1 @bt_uk very slow all week 👎🏻

  • eodsgn Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • jamesd_27 James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • deingerous1 Dein Moore (@deingerous1) reported from Stratford, England

    @BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I got a problem it's not my fault and it's not BT issue I lost a lot of Freeview channels in my flat I went to no cancel and said you can have a dish because aerials are very bad in your area where you live we've had a lot of people coming to us about the same problem

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk If I do go over to another provider I may have to cut down on my package I haven't I will not decide until later on this year

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk My houseing officer will not let me have an aerial on the roof but she did offer me a satellite dish I can have because this is a bad reception for aerials in my street and the majority of people here I've got satellite dishes or communal dishes that's what I'm trying to say

  • chrisroy89 Chris Roy (@chrisroy89) reported from Broxbourne District, England

    I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FreakyPatty Patricia Young (@FreakyPatty) reported

    @bt_uk Yes, should I turn off my Smart hub 2 until the issue is fixed or leave it on like I normally do?

  • moradmun M Morad (@moradmun) reported

    @bt_uk Still awaiting cable connection between pavement duct box (installed Sat 3 Dec) and the BT wall box. Just over two yards away. VERY frustrating, over a month since contract, and more than three weeks since router installed. Disappointing at fragmented poor service. KT4 8JT

  • cowanauskas John Cowan (@cowanauskas) reported

    @bt_uk I’m not filling out stupid E forms. I’d like a number to speak to someone directly. My wife has already been palmed off by someone on the phone.

  • markroper23 Mark Roper (@markroper23) reported from Drighlington, England

    My @bt_uk broadband has been down for a week, fifth outage in twelve months. Halo 900 package, unbreakable WiFi the website says - not true. Hybrid Connect doesn’t, no urgency to resolve anything. We’re being let down hugely.

  • Veeoh Mark Thomas (@Veeoh) reported

    Hey @bt_uk @EE I got sent a mini hub to use as my BT connection went down. It went down again so tried to use it but apparently I've exceeded my limit (despite NOT having ever used it) - am I to believe I have to top it up with credit to be able to use it? If so, that sucks.

  • kiritmagic the_magician (@kiritmagic) reported

    @bt_uk Too little too late... @SwishFibre are 90 times better in terms if download speed. Their engineers are part of their company and not outsourced to @BTSopenreach. They were in fact ex BT employees and knew how poor the company was and therefore left.

  • Tony_Rafferty Tony Rafferty (@Tony_Rafferty) reported

    @bt_uk hi, I joined Plusnet for BB and phone line on the 6th December. Today though I've had an email from BT saying my new 12 month contract for phone line starts today at £23.05 a month. My BT account says the same. Could you check this out for me please and cancel this. Thanks

  • ClareMWilkins Clare Wilkins (@ClareMWilkins) reported

    Day 24 of no service @bt_uk executive complaints team due to call within 24 hours. Tick tock @OpenreachHelp skilled engineers nowhere to be seen with next update from them expected on day 28. A month after fault reported. Jaw dropping incompetence

  • ms_aribeth 𝘼𝙧𝙞𝙖𝙣𝙖 𝙀𝙡𝙞𝙨𝙖𝙗𝙚𝙩𝙝 (@ms_aribeth) reported

    @virginmedia Hey @bt_uk do you fancy a new Customer what do you have to offer, I currently pay £27 a month for 125mbps fibre from Virgin, could you match them, if so i’d happily consider jumping ship

  • BlueZh Michael Zhane (@BlueZh) reported

    @bt_uk Hi. ISSUE 1 There's a mix-up with my online account details. I ordered fibre broadband. Your something was lagging on my order date, as I had to order twice. I ended up with two accounts or order refs. You previously got rid of the extra order ref. 1/