BT (British Telecom)

BT (British Telecom) Outage Report in Epping, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Epping, Essex, England 10/18/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epping, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Ilford, Islington, Camden Town, Muswell Hill, Romford, Bishops Stortford, Enfield Town, Waltham Forest, Woodford Green, Harringay, Barking, Chipping Ongar and Dagenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @ajetshehu24 @btsport Hes a awful co commentator

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • CGJ1973 Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • Michell32388272 Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • KelechiAFC Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England

    @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • KernotTom Tom Pepper-Kernot (@KernotTom) reported

    @bt_uk It's the network that needs updating! I've talked to your engineers. Every week there's one huddled over a box of wires, fiddling around, knocking other customers wires out. It needs a overhaul.

  • Exiled_Sinners Exiled Sinner 🇪🇺 (@Exiled_Sinners) reported

    How crap are @bt_uk: 1) They send me an offer to renew my fibre broadband 2) I hold on the phone for over 30 mins - no answer 3) I use the chat bot to answer pre-populated Qs & it tells me it doesn't understand my answers! 4) I go online to deselect my landline but it doe Useless

  • CSquires87 Colin Squires (@CSquires87) reported

    @bt_uk been waiting for you to answer the phone for over 30 minutes still no answer. Looking to sort out my broadband contract this is making me want to cancel it completely

  • Robstar33 Rob★ (@Robstar33) reported

    Had a appointment with open reach booked today to fix my internet and a BT engineer has been sent again cause open reach are on strike ahahaha you can’t make it uppp man you lot are the worst company for help why book me a open reach appointment if they can’t come? @bt_uk

  • GerryOSulliva19 Gerry OSullivan (@GerryOSulliva19) reported

    @bt_uk .....what about the money that’s been taken from my account for no service?why do I have to wait until someone deals with my complaint that you’ve had for a month before I can get that money back?

  • KelvinEHughes Kelvin Eric Hughes 💙 🇺🇦 (@KelvinEHughes) reported

    @bt_uk just read about Philip Jansen accepting a massive pay rise whilst expecting his employees to take a cut. So 5 minutes on and I'll be a @now broadband customer from 15th August. Less than half the price with the same service. Result.

  • 1Xpubman Phil (@1Xpubman) reported

    Hey @btsport How long is unreasonable to be left on hold on phone line - currently 40 minutes & counting with no contact, Ridiculous levels of service.

  • themanfrommull Ross Angus Williams (@themanfrommull) reported

    Rubbish service from @bt_uk and can not even answer now. Due to have our broadband start today but instead get a crap txt message to say its going to be 14 days before we get broadband🤬 #btuk #btrubbishservice #unhappycustomer

  • DanM17131926 Dan M (@DanM17131926) reported

    @bt_uk appointment booked today to install fibre as a new customer, 11 -6, however no show! O don't care if there's a strike on, we've been inundated all week with emails from @BT yet when it comes down to it no show. @bt_uk couldn't even be bothered to call us and explain!