BT (British Telecom)

BT (British Telecom) Outage Report in Epping, Essex, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Epping, Essex, England 04/19/2025 05:15

April 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epping, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Walthamstow, Hackney, Camden Town, Wood Green, London, Leyton, Islington, Edmonton, Enfield Town, Dagenham, Chingford, North Finchley, Harringay, Tottenham and Woodford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeyton Internet
United KingdomWalthamstow Internet
United KingdomHackney E-mail
United KingdomCamden Town Wi-fi
United KingdomWood Green Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • CGJ1973 Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • KerenOrient Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England

    @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • Michell32388272 Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • AgyEric @kingericy (@AgyEric) reported from Sawbridgeworth, England

    @btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EmilyJClark83 Emily Clark (@EmilyJClark83) reported

    As usual, #btcare couldn’t give a **** about loss of earnings, no phone line, no broadband, children not being able to do homework. On top of the fact I’m a single disabled person with no mobile service in order for my children to call an ambulance if I have a seizure….

  • ThallerThanYall EndoSkeletor (@ThallerThanYall) reported

    @bt_uk Yeah, thing is that isn’t a thing I have received, fee free to check your sent mails, there will be a log. Can you explain why advertised renewal speed is lower than the speed advertised for the same address but a new customer then?

  • EA_Holmes Elizabeth Holmes "Content Queen" (@EA_Holmes) reported

    @bt_uk Is there a problem with webmail? Emails not loading. Many thanks.

  • marc_webster Marc Webster (@marc_webster) reported

    @BTCare I have been a #BT landline and broadband customer for over 25 years, now out of contract and my ‘special deal’ for such loyalty is… exactly the same price to renew, yet new customers achieve better deals #makesnosense

  • iain_cardwell Iain Cardwell (@iain_cardwell) reported

    @bt_uk I am now into day 29 without broadband. A previous DM from yourselves stated the fault would be fixed on 5 July. As this date has now passed do you or Openreach have any update or reason to substantiate why my broadband service has not been resumed.

  • ThallerThanYall EndoSkeletor (@ThallerThanYall) reported

    Both peak download speeds and "stay fast guarantee" speeds have been reduced. @bt_uk is this an error, or are you trying to piss down my neck and tell me it's raining?

  • rebeccasmith141 Rebecca Leigh (@rebeccasmith141) reported

    @bt_uk my mum keeps getting bills from you on her email address for a different customer (address revealed). never fixed despite calling you multiple times. Obv a GDPR breach that you either can’t fix, or cba to fix. Considering writing to the customer bc nothing else works 🤯🤯

  • dodgyvictorians Dr Rosemary Hannah (@dodgyvictorians) reported

    @bt_uk Yes we have. It seems our problem with Wi-Fi calling is currently common. It’s the second time in less than three weeks.

  • kdey Moodles & Boodles 💎 (@kdey) reported

    @bt_uk Waa quoted £60 as needed 2 aerials,but you waived this fee,unfortunately you cant install them for 2 weeks but wanted her to pay for the contract starting 28th june,even though the aerials are not in place,so she had to cancel entire contract unfortunately.

  • ThallerThanYall EndoSkeletor (@ThallerThanYall) reported

    @bt_uk Yeah you’re not reading the words I’m writing, look at the screenshots, stop reading off a script. Screenshot 1 shows what you offer to a new customer at my address. Screenshot 2 is what you currently guarantee me. SC 3 is my renewal.