BT (British Telecom) outages and service status in Epping, England

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epping, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Enfield Town, Romford, Ilford, Bishops Stortford, Islington, Camden Town, Harringay, Hertford, Woodford Green, Waltham Forest, Ware, Barking, Dagenham, and Epping Forest District.

City	Problem Type	Report Time
Hackney	Internet	8 hours ago
Enfield Town	Internet	12 hours ago
Enfield Town	Internet	3 days ago
Hackney	E-mail	3 days ago
Hackney	Internet	3 days ago
Romford	Total Blackout	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

• 
  ken (@uk12345) reported 12 seconds ago from Romford, England

  @bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app

• 
  Jenny Collins (@radioheadjen) reported 1 minute ago from Tottenham, England

  @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

• 
  S.A (@ShadaBhaiShahed) reported 5 minutes ago from Stratford, England

  @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

• 
  MadameCholet (@PurpleDon1973) reported 8 minutes ago from Chigwell, England

  Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

• 
  Danté Banks (@Dante_Banks) reported 11 minutes ago from Tottenham, England

  I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

• 
  Gary Jones (@garageowns) reported 14 minutes ago from Hackney, England

  @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

• 
  ken (@uk12345) reported 17 minutes ago from Romford, England

  @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

• 
  Richard (@sirblackers) reported 18 minutes ago from Walthamstow, England

  @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

• 
  KP 🇺🇸 (@kylepont) reported 24 minutes ago from Ilford, England

  Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

• 
  Theo Theodorou 💙 (@theotheodorou) reported 33 minutes ago from Enfield Lock, England

  @btsport the sound on channel 423 is broken. Please fix before kick off!!

• 
  V8 Gooner (@GoldenGoonerlg) reported 35 minutes ago from Ilford, England

  @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

• 
  Helen Parton (@TotalOfficeBook) reported 36 minutes ago from Tottenham, England

  @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

• 
  Lesley Thompson (@lesleythom) reported 38 minutes ago from Hackney, England

  @btsport has the worst commentators, uninformed drivel

• 
  Michael Webb (@Spiderwebby2904) reported 39 minutes ago from Romford, England

  Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

• 
  Christiana Petrou (@chrissiemoux) reported 46 minutes ago from Romford, England

  @bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!

• 
  Fran Ross (@FranRoss9) reported 47 minutes ago from Romford, England

  @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

• 
  Teena Antoniou (@teenaantoniou) reported 48 minutes ago from Walthamstow, England

  .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

• 
  julie atkin (@atkin_julie) reported 49 minutes ago from Hackney, England

  @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

• 
  Bill / 葛威 (@BillGlover) reported 49 minutes ago from Camden Town, England

  @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

• 
  Eduardo Kerr–Oliveira (@eodsgn) reported 52 minutes ago from Hackney, England

  @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Sharples (@sharpysharps) reported 6 minutes ago

  @WeAreOpenreach And then there is @bt_uk who are just beyond useless and unable to get any info at all on the problem after being kept on hold for an hour. Absolutely tinpot from both companies.

• 
  Maggie Moo. Hold the line. (@scotslassnow) reported 8 minutes ago

  @bt_uk your bot has asked me the same thing SEVEN times. Asks me to text ASSIST, which I do, and still repeats the same message. HELP!!!

• 
  heebee (@KHC99d) reported 8 minutes ago

  @bt_uk @Xkay26x Our mother has been waiting weeks and let down on numerous occasions. Told to escalate. Escalating doesn’t make a difference. Same with our work contract - nobody cares and they re not to be trusted anymore. Since EE took over they’re appalling

• 
  Warren Peters (@wizza_wozza) reported 9 minutes ago

  Had a most frustrating experiences trying to help an elderly friend with their broadband and wi-fi through @bt_uk - BTs support systems are designed to hamper rather than help. My friend has poor mobile signal and relies on BT for phone/internet, difficult to speak to a human.

• 
  Paul Cawood 🇺🇦 (@audlemagronpaul) reported 14 minutes ago

  @HefinR @BTCare They are competing with @BritishGas for levels of customer engagement. It’s a close race !

• 
  heebee (@KHC99d) reported 14 minutes ago

  @bt_uk How about you deal with our problem - any assistance, a human who understands and is willing to sort out mother’s broadband issues after weeks and weeks of nothing would be appreciated.

• 
  H Paul O'Donnell (@HPaulODonnell) reported 18 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Legal expenses claim on your Home Insurance Jim. If its covered there you're legal expenses insurer will pay for the damage to be repaired allowing you to pick the folks that fix it. Then your insurer can have the hassle of chasing BT to get their money back. Worth a phone call.

• 
  dannnehhh (@dannnehhh) reported 19 minutes ago

  Hi @bt_uk I’ve not been a customer of yours for some time now, however received an SMS and email this morning from yourselves stating my speed trial is ending for my broadband is ending in 7 days. Was this an error?

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 19 minutes ago

  @bt_uk She has tried that. She has been pulled from Pillar to post. It’s really not on the way she’s been dealt with and my heart goes out to her cause I’m at work and there’s nothing I can do except hear her sobbing down the phone.. getting her to ring the team directly is a waste

• 
  heebee (@KHC99d) reported 21 minutes ago

  @Nunney2584 @bt_uk Don’t expect BT to help