BT (British Telecom) Outage Report in Epping, Essex, England

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (6%)
• TV (1%)

Live Outage Map Near Epping, England

The most recent BT (British Telecom) outage reports came from the following cities: Romford, Enfield Town, Islington, Muswell Hill, Woodford Green, Hackney, Harringay, Loughton, Ilford, Buckhurst Hill, Camden Town, Dagenham, Waltham Forest, Hertford, and Leyton.

City	Problem Type	Report Time
Romford	Total Blackout	3 hours ago
Enfield Town	Internet	4 hours ago
Enfield Town	Internet	2 days ago
Islington	Internet	4 days ago
Enfield Town	Internet	5 days ago
Muswell Hill	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

• 
  Louise Brooker (@EdwynUK) reported 5 minutes ago from Walthamstow, England

  @bt_uk is broadband down in Leyton E10? No service and router not responsive

• 
  Rob Furber who will K.B.O (@Illtydeyes) reported 7 minutes ago from Sawbridgeworth, England

  @bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!

• 
  MadameCholet (@PurpleDon1973) reported 7 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  Daniel Hirschmann (@danielhirschman) reported 14 minutes ago from Hackney, England

  Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

• 
  Theo Theodorou 💙 (@theotheodorou) reported 14 minutes ago from Enfield Lock, England

  @btsport the sound on channel 423 is broken. Please fix before kick off!!

• 
  julie atkin (@atkin_julie) reported 15 minutes ago from Hackney, England

  @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

• 
  simon phipps (@simonphipps) reported 21 minutes ago from Camden Town, England

  Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

• 
  V8 Gooner (@GoldenGoonerlg) reported 22 minutes ago from Ilford, England

  @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

• 
  Marion Pettet 💙 (@MarionPettet) reported 25 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  julie atkin (@atkin_julie) reported 27 minutes ago from Hackney, England

  @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

• 
  nicola1972 (@Nicola1117) reported 28 minutes ago from Romford, England

  @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

• 
  Steve Rowley (@MidEssexOD) reported 35 minutes ago from Islington, England

  @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

• 
  Marion Pettet 💙 (@MarionPettet) reported 37 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  Ian Kenealy (@ianjk23) reported 40 minutes ago from Broxbourne District, England

  @SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate

• 
  Rendy Prakoso (@rprakoso13) reported 43 minutes ago from Camden Town, England

  @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

• 
  RayWilliamAllsop #RaRa (@rayallsop1983) reported 52 minutes ago from Enfield Lock, England

  @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

• 
  Vaughn Highfield (@Starfox118) reported 53 minutes ago from Tottenham, England

  Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

• 
  Roly's Arcade (@RetrogamesNow) reported 57 minutes ago from Brentwood, England

  @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

• 
  MadameCholet (@PurpleDon1973) reported 59 minutes ago from Chigwell, England

  Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

• 
  Dr Linda Duffy, PhD (@sportspsycoach) reported 60 minutes ago from Epping, England

  @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leon Renilson (@LeonRenilson) reported 6 minutes ago

  @btbusinesscare If Openreach (YOU) want to tell BT to <set the customers expectations> then Openreach are going to have to actually offer information and commit to actual dates to begin with, THATS how you set customer expectation. Then you need to meet those dates (my go live was 18 June).

• 
  Leon Renilson (@LeonRenilson) reported 8 minutes ago

  @btbusinesscare I only get updates from BT on dates YOU dictate to them-Openreachs ’we’ve no update’ isn’t even an update. Breathtaking lack of awareness. ‘Update’ rather suggests that something has progressed, but it hasn’t, similar to the way that you use the word help in @Openreachhelp

• 
  Leon Renilson (@LeonRenilson) reported 8 minutes ago

  @btbusinesscare I’ve been forwarded a copy of YOUR ’update’ to BT, so lets begin <Please can the CP case manage this and set the customer's expectations, as he's advised us he's not had any updates or timescales> so, first of all, Please point me to where I claim not to have had updates FROM BT

• 
  Moomin (@Moomino) reported 8 minutes ago

  @LukeYeandle @bt_uk Mines down too - in Blaenau Gwent. Posted it in a local group and people with EE, Plusnet, BT & Sky all down

• 
  Kayam Iqbal (@kayam_iqbal) reported 8 minutes ago

  @SkyHelpTeam ARE YOU JOKING!!! I have called several times and been on the line for an hour with no one answering!!!! Horrific service! Why don’t you call me! #customerservice is terrible - time to move to @virginmedia feel free to DM me or @bt_uk

• 
  Daniel (@Daniel21227811) reported 10 minutes ago

  @btsportfootball @btsport SUPPORT THE TEAM. NOT THE REGIME!! #PRIESTNALLOUT #YTFC

• 
  Gabor Jakab (@jakabgaborzsolt) reported 11 minutes ago

  @alandoh90773863 @UTS1885 @btsport His went front of there and asking for it ,its called provocation you must be an idiot anyway

• 
  Leon Renilson (@LeonRenilson) reported 13 minutes ago

  @btbusinesscare I already have 🤡Case Reference: IMP-107511522 - 93 days since order and still no activation, all hardware in and working before day 1. I've tried Openreach again today and sent the following to them-once again they either lie or fail to respond.

• 
  Fiona Furman 💙 (@MrsFurmanator) reported 14 minutes ago

  @bt_uk Thank you. I have passed on your message. She will be expecting a resolution that reflects the delays, frustration, inconvenience of having to move out of her home and many hours spent dealing with BT. @bt_uk has single-handedly taken the excitement and joy from this house move.

• 
  Dr Lisa Burrows 📚🧶🌱🏋️‍♀️ (@LisaBurrowsPhD) reported 14 minutes ago

  @bt_uk a lorry has taken out our phone/internet line. Trying to get through to speak to someone, just getting text message, saying it won’t be fixed to midnight on the 9th. Really poor service, please advise.