BT (British Telecom) outages and service status in Epping, England

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epping, England

The most recent BT (British Telecom) outage reports came from the following cities: Harringay, Islington, Romford, Waltham Forest, Waltham Cross, Camden Town, Hackney, Enfield Town, Dagenham, Chigwell, Muswell Hill, Woodford Green, Loughton, Ilford, and Buckhurst Hill.

City	Problem Type	Report Time
Harringay	Internet	7 hours ago
Islington	Internet	2 days ago
Romford	Internet	2 days ago
Romford	Wi-fi	2 days ago
Waltham Forest	Internet	4 days ago
Romford	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

• 
  Pablo Sands (@pablosandajan) reported 6 minutes ago from Enfield Lock, England

  @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

• 
  Lynn MT (@Team_M_T) reported 6 minutes ago from Tottenham, England

  @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

• 
  Heather Jenkinson (@heatherdesign) reported 7 minutes ago from Islington, England

  @bt_uk hello—is BT Wifi down in the EC1 area?

• 
  Marion Pettet 💙 (@MarionPettet) reported 8 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  TQ (@Trizz_7) reported 11 minutes ago from Hackney, England

  @btsport fix your ******* app, always telling me I’m not in the UK when I clearly am

• 
  V8 Gooner (@GoldenGoonerlg) reported 12 minutes ago from Ilford, England

  @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

• 
  Teena Antoniou (@teenaantoniou) reported 16 minutes ago from Walthamstow, England

  .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

• 
  🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported 16 minutes ago from Hackney, England

  What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

• 
  KP 🇺🇸 (@kylepont) reported 20 minutes ago from Ilford, England

  Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

• 
  Chris Roy (@chrisroy89) reported 30 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

• 
  Peter Hughes (@PeterLingua) reported 33 minutes ago from Tottenham, England

  @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

• 
  simon phipps (@simonphipps) reported 33 minutes ago from Camden Town, England

  Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

• 
  Marion Pettet 💙 (@MarionPettet) reported 37 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  Helen Parton (@TotalOfficeBook) reported 40 minutes ago from Tottenham, England

  @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

• 
  MadameCholet (@PurpleDon1973) reported 47 minutes ago from Chigwell, England

  Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

• 
  Colin Johnson (@CGJ1973) reported 47 minutes ago from Chipping Ongar, England

  @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

• 
  Richard (@sirblackers) reported 49 minutes ago from Walthamstow, England

  @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

• 
  Rendy Prakoso (@rprakoso13) reported 52 minutes ago from Camden Town, England

  @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

• 
  George Mann (@sgfmann) reported 58 minutes ago from Ilford, England

  @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

• 
  ian Burgin (@ipowell1) reported 60 minutes ago from Camden Town, England

  @bt_uk Never seen this woman but damn she is fine.!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mark stratford (@stratfordmark) reported 3 minutes ago

  @bt_uk Yes please, read my messages and tell me what I can do. Engineer never showed up with no information to tell me they had not picked the job up. Just as well i rang @bt_uk at 5pm to find out. Since I was warned that I would be charged £50 if I was not in im expecting some comp!

• 
  Ben Thompson (@BenBonj) reported 6 minutes ago

  Isn’t it funny I had no internet issues until @bt_uk offer me to upgrade my package since then it’s been dogshite. Dropping out constantly & buffering when I didn’t take em up on it. Almost as if they’ve slowed it down deliberately to make me upgrade to get more money out of me.

• 
  John O'Connor (@thereal_JOC) reported 10 minutes ago

  @bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.

• 
  mark stratford (@stratfordmark) reported 11 minutes ago

  @bt_uk Ok but as a customer that's been highly inconvenienced by @BT why dont you call me or send an email to me and we can discuss compensation? Why is it up to me to do the legwork?

• 
  Steph Murray (@DerekDonkey1977) reported 11 minutes ago

  @bt_uk Referring someone to Ofcom when you won’t fix your own issues is not a solution

• 
  Mark (@skipjackToo) reported 13 minutes ago

  @bt_uk is your wifi down?

• 
  Kevin Scallan (@ScallanKevin) reported 17 minutes ago

  @bt_uk I have cancelled my ee tv subscription within my cooling off period with customer services but I have not received a returns label to return the equipment. Can you send me a returns label?

• 
  Simon (@thfcsimonm) reported 17 minutes ago

  @bt_uk I’ve tried that twice. It takes 20 minutes to get through and then I’m sat on the phone a further half hour while your operatives ‘ look into it ‘ and then promise the problem will be resolved. Each phone call is over an hour !!!

• 
  Bee@Tricy (@BeeTricy1) reported 18 minutes ago

  @bt_uk BT customer here! Issues with the new 900 Fast Broadband! Phoned today,Customer Assistant said it will phone me back but NO chance to get in touch!

• 
  CM (@Caldale58) reported 19 minutes ago

  @bt_uk is there ever a day when your products actually work for a whole day. If it's not the unstable app continually throwing you out, it's accessing MyBT. Why does anyone stay with you. Totally exasperated again.