BT (British Telecom) Outage Report in Epping, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Epping, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Dagenham, Harringay, Palmers Green, Ilford, Hackney, Camden Town, Enfield Town, Upminster, Waltham Abbey, Romford, Brentwood, Loughton and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Islington |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
@TheHenryCheal @bt_uk They have been awful..
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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John Mitchell
(@prof_j_mitchell) reported
from
Camden Town, England
@bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.
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Matt Ridsdale
(@MPRidsdale) reported
from
Islington, England
@bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.
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Ryan Skeggs
(@RyanSkeggsUK) reported
from
Tottenham, England
Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.
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Morris Hickey # FREE AT LAST #
(@Morris2906) reported
from
Chigwell, England
Therein lies the clue. If he was from BT then he'd know whether you have internet. If you get such a call give no information and just hang up. @bt_uk @metpoliceuk
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Joshua Milton
(@miltipello) reported
from
Camden Town, England
Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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Morris Hickey # Stay home, beat Corvid-19 #
(@Morris2906) reported
from
Chigwell, England
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Liz
(@ejp72) reported
from
Walthamstow, England
@btbusinesscare having intermittent issues with our broadband. Trying to do the online check and it’s taking forever. We had this yesterday as well.
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Liz
(@ejp72) reported
from
Walthamstow, England
@btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Savery
(@Leegend90) reported
@bt_uk I checked that. My TV is updated. Netflix, Apple TV, Prime Video, Sky all deliver 4K HDR to my TV. Just your app that's the problem. Clearly there's an issue you need to fix.
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Party politics isn't working for anyone, anywhere
(@DontDenyThe) reported
@bt_uk we're on the top home package and have been for years how do businesses cope with this problem - how much extra is a business package if it has some sort of guarantee there are many people working from home (not because they want to) experiencing this what do we do exactly ?
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Mark Clough
(@CloughMark) reported
@bt_uk Yes please, turn the acs on whatever that is. Why was it off in the first place? As for the alibi TV, rather than me having to go and do more research, you can see can see what boxes I have, simple question, can I watch alibi on them? Your support line says no
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mish👩🏻🔬
(@mmmisjah) reported
@bt_uk hi how do I talk to someone re wifi set up if there isn’t a landline connected to it? Having trouble setting up wifi but when phoning the available numbers it asks for a “BT number you’d like to talk about”
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Stefano Robertino
(@Tay2001) reported
What a pile of ****, don’t bother getting @btsport , I paid for it through EE and frankly i’ve spent more time trying to fix inane errors than actually watching what I paid for. #BTSport #BT #ee
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Failure
(@Joseph344760222) reported
@therealnickhope @virginmedia @bt_uk my wifi has been down for 2 hours
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jly
(@jly72) reported
@bt_uk shocking service to my elderly mother. Broadband speed appalling 2-6m/s. Told contact out Nov 21 so she arranged to swap. Now told it's 2022 and has to pay £271. U have not honoured contract width why should she pay when told it was 1/11/21?
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gr8it
(@gr8it) reported
@OpenreachHelp @bt_uk after almost a month without Internet, trying to run a business and work from home and many promises from BT that Openreach will trun up to fix a broken cable, and another promise last weekend and then again on Thursday this week that a team is booked to fix
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Lee Savery
(@Leegend90) reported
@bt_uk No error code. I've reinstalled, I've deleted and reinstalled and still says it's not compatible. Every other app is fine, just yours that's the problem.
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Lesley-Anne Dillon
(@LesleyDill226) reported
When you receive an email from BT TV saying you’re losing some of your channels but you can pay more to keep them by taking a bigger pack you don’t need. Then another series record fails!! Epically poor. If I’m paying more @BTCare i will be paying it to sky