BT (British Telecom) outages and service status in Epping, England

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epping, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Waltham Forest, Camden Town, Enfield Town, Ilford, Islington, Ware, Bishops Stortford, Romford, Dagenham, Woodford Green, Harringay, and Waltham Cross.

City	Problem Type	Report Time
Hackney	Internet	6 hours ago
Hackney	Wi-fi	1 day ago
Hackney	Internet	2 days ago
Waltham Forest	Wi-fi	2 days ago
Hackney	Internet	3 days ago
Camden Town	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

• 
  S.A (@ShadaBhaiShahed) reported 7 minutes ago from Stratford, England

  @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

• 
  Sabrina J. Elliott (@SJEIsAnAuthor) reported 8 minutes ago from Tottenham, England

  @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

• 
  Ridley Road Resident (@RidleyRoad174E8) reported 9 minutes ago from Hackney, England

  @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

• 
  darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported 10 minutes ago from Islington, England

  Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

• 
  Eduardo Kerr–Oliveira (@eodsgn) reported 11 minutes ago from Hackney, England

  @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

• 
  Ann Cardus (@a4ann) reported 12 minutes ago from Brentwood, England

  @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

• 
  Declan Bradshaw (@DeclanBradshaw) reported 20 minutes ago from Tottenham, England

  @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

• 
  julie atkin (@atkin_julie) reported 22 minutes ago from Hackney, England

  @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

• 
  Teena Antoniou (@teenaantoniou) reported 22 minutes ago from Walthamstow, England

  .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

• 
  Roly's Arcade (@RetrogamesNow) reported 22 minutes ago from Brentwood, England

  @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

• 
  ken (@uk12345) reported 23 minutes ago from Romford, England

  @bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky

• 
  Ria Hall (@memyself_n_boo) reported 36 minutes ago from Enfield Lock, England

  Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

• 
  Chris Roy (@chrisroy89) reported 38 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

• 
  Matt Di'angelo (@matt_diangelo) reported 40 minutes ago from Enfield Lock, England

  I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

• 
  Mr Martin Calder (@Mr_MartinCalder) reported 42 minutes ago from Walthamstow, England

  @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

• 
  Helen Parton (@TotalOfficeBook) reported 45 minutes ago from Tottenham, England

  @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

• 
  Jess Brittain-George (@jbrittaingeorge) reported 53 minutes ago from Hackney, England

  Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

• 
  Chris Roy (@chrisroy89) reported 56 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

• 
  Steve Rowley (@MidEssexOD) reported 57 minutes ago from Islington, England

  @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

• 
  MadameCholet (@PurpleDon1973) reported 59 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anne Fowlds (@Annief54) reported 9 minutes ago

  @bt_uk want to make a complaint about EE. I am 72 technology I can’t handle. All I wanted to do was speak to a customer service they didn’t want to know. Sky at least treated me as a human, I was so upset, gave bad feedback they didn’t care

• 
  Amanda Eastwood (@eastwap) reported 11 minutes ago

  @bt_uk As previously stated, I will never call BT again. Absolutely appalling services provided whenever I have called them.

• 
  Simon Blake (@BlakeUnit) reported 13 minutes ago

  @jonboy_103 @bt_uk I can't log in either - The log in page says 'We've launched something new - made some changes etc' - Unwise to do during office hours on a weekday, so there must be a problem in which case @BT_UK should just be honest and post on their X feed with an eta for a fix - v.poor

• 
  Christian Trampenau (@trampenau) reported 13 minutes ago

  @bt_uk any idea when normal service will resume on the mobile EE/BT network in Mundesley Norfolk? the service has been down for over two days

• 
  Dean Gray (@iamdg755) reported 15 minutes ago

  @bt_uk I’ve spoken to seven different people, another one isn’t going to do much good. Your customer service is awful.

• 
  Mark Haynes (@IQuitMuskspace) reported 17 minutes ago

  @bt_uk Sorry but you really don't give a sh*t. You fekk up at every contact. Hopeless 'guides', rude, dismissive, unwilling to take ownership, never advise calls are recorded on call backs and now trying to charge me for a temporary fix!!! PATHETIC.

• 
  Jon Chadwick (@JonD_Chadwick) reported 18 minutes ago

  @bt_uk Still nothing. Asked for a manager to call back to see if they could help Still waiting

• 
  Richard Latto (@RichardLatto) reported 18 minutes ago

  @bt_uk Hello. Your email seems to be down on browsers. Keep getting the message "Unable to validate the information provided" when trying to login?

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 18 minutes ago

  @bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.

• 
  🇬🇧 (@JakeTheScalper) reported 19 minutes ago

  @bt_uk my broadband is down AND your website is down so I can’t report an outage. Such poor service no wonder everyone is moving to alt nets