BT (British Telecom) Outage Report in Epping, Essex, England
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Epping, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Epping, England
The most recent BT (British Telecom) outage reports came from the following cities: Romford, Enfield Town, Islington, Muswell Hill, Woodford Green, Hackney, Harringay, Loughton, Ilford, Buckhurst Hill, Camden Town, Dagenham, Waltham Forest, Hertford, and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Total Blackout | 2 days ago |
|
|
Internet | 2 days ago |
|
|
Internet | 4 days ago |
|
|
Internet | 6 days ago |
|
|
Internet | 7 days ago |
|
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
-
Kim Boylett (@KBoylett) reported from Harlow, EnglandUnbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
-
glenn broadmore (@glennspurs1968) reported from Ingatestone, England@btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻
-
Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England@btsport woman commentary doesn’t work , please stop it it’s Shit
-
Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
-
John Mitchell (@prof_j_mitchell) reported from Camden Town, England@bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.
-
Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
-
Joshua Milton (@miltipello) reported from Camden Town, EnglandVery slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.
-
Polly Cziok (@PollyCziok) reported from Hackney, EnglandOur @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.
-
Martín Pane 🐦 (@martinTayx) reported from Camden Town, England@Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈
-
Grace Graham MSc (@Grace_KIS) reported from Hackney, EnglandThank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety
-
⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England@btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!
-
Johnny Murnane (@Johnny_Murnane_) reported from Islington, England@bt_uk Working now thanks. App on phone, first time customer.
-
Morris Hickey # FREE AT LAST # (@Morris2906) reported from Chigwell, EnglandTherein lies the clue. If he was from BT then he'd know whether you have internet. If you get such a call give no information and just hang up. @bt_uk @metpoliceuk
-
Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
-
FirstClassLounge (@1stclasslounge) reported from Stratford, EnglandSo annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!
-
Matt Ridsdale (@MPRidsdale) reported from Islington, England@bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.
-
lisah1974 (@harberlisalfc) reported from Hackney, England@bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way
-
Dan Kelly (@dankell) reported from Camden Town, EnglandSo between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
-
Ria Hall (@memyself_n_boo) reported from Enfield Lock, EnglandAbsolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
-
dadzoola (@dadzoola) reported from Tottenham, England@bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
H (@applebiryani) reported@bt_uk ur mocking it with my wifi man fix it ASAP
-
Metal Micky (@metal4always) reported@btsport have put the price up to me by 40% and tell me it’s @Ofcom approved! How? 40% increase, robbing bastards. They won’t let me cancel without a fee because apparently I missed the cancellation date that was sent by email. Only found out it had gone up when i had the Bill
-
Gavin Morgan (@GavinMorgan76) reported@bt_uk i am about to move to your broadband service but cannot contact anyone about my engineer visit. Been trying for a week,your chat service is never on, you never answer phone and the change details doesnt work.Please can someone contact me.Not a great start to a new service
-
theoneandonlygailb (@strypeyblue) reported@bt_uk My mum was looking to see what broadband deal/call package she could get as her calls contract ends next month and broadband in February. She only uses broadband for Netflix as can't use it for email etc, she relies on me to help her. Would you be able to contact her?
-
Dino (@roastedcacti) reported@bt_uk hello, Im on wifi and when tbis happens it appears as blue but shows up as no connection 🙃 but I will try that fix thing
-
Andy Cottrell (@vc_medic) reported@btbusinesscare trying to work out why my emails have stopped forwarding.... been told to contact my original email provider (BT) by BT tech support, when it’s obviously a forwarding issue.... can you help?!
-
Will Sherwood (@willsherwooduk) reportedToday will mark the 3rd or 4th time I believe that someone at BT has told me to expect a call back update only to hear nothing. 8 hours left. Your move @bt_uk before I cancel.
-
James Davies (@James_TA_Davies) reported@CardiffCityFC @EmiratesFACup @btsport We never make it past the 3rd/4th found anyway.
-
Jon wardle (@siris10) reported@bt_uk I’m having issues with my GFast - spoke to an adviser on Saturday and my mini hub was meant to be activated but it’s still not, can you activate it for me if I DM you my details?
-
Ben Murphy (@BenMurphyF35) reported@bt_uk Need a bit of help, my router has been disconnecting all the devices from the router sometimes a few times a day and all I get is help from someone at BT who's just reading from a script, can someone actually help solve this?