BT (British Telecom) Outage Report in Epping, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Epping, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Ilford, Hackney, Chingford, Camden Town, Islington, Enfield Town, Brentwood, Romford, Harringay, Waltham Forest, Dagenham, Palmers Green, Upminster and Waltham Abbey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Ilford |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Grace Graham MSc
(@Grace_KIS) reported
from
Hackney, England
Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety
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Martín Pane 🐦
(@martinTayx) reported
from
Camden Town, England
@Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈
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Colin Cooper
(@ColinJohnCooper) reported
from
Enfield Lock, England
@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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FirstClassLounge
(@1stclasslounge) reported
from
Stratford, England
So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!
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Johnny Murnane
(@Johnny_Murnane_) reported
from
Islington, England
@bt_uk Working now thanks. App on phone, first time customer.
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Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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lisah1974
(@harberlisalfc) reported
from
Hackney, England
@bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Steve Atkins
(@StuckUpSteve) reported
from
Enfield Lock, England
@btsport woman commentary doesn’t work , please stop it it’s Shit
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dadzoola
(@dadzoola) reported
from
Tottenham, England
@bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Polly Cziok
(@PollyCziok) reported
from
Hackney, England
Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.
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⚒ Terry ⚒
(@Terrybirse) reported
from
Sawbridgeworth, England
@btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!
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Kim Boylett
(@KBoylett) reported
from
Harlow, England
Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
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glenn broadmore
(@glennspurs1968) reported
from
Ingatestone, England
@btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jessicaa
(@WhozThatGirlttv) reported
@bt_uk There says there is no issues
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Daniela
(@onebookamonth) reported
@bt_uk horrible internet connection today in Willesden Green. Any explanation why?! Really frustrated by the continuous interruptions through out the day!
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Harry Rose
(@harryborose) reported
@bt_uk my Wifi hasn’t been up for an entire month, today. Support keep blowing me off but this has had a major financial effect on me. I expect this to be sorted within this week, and I expect to be compensated heavily. If this does not happen then I shall be seeking legal advice
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Nick Bowes
(@nickbowes1975) reported
Why even bother to keep up the pretence that @WeAreOpenreach and @bt_uk are separate companies. They exploit it to avoid customer problems. Our broadband network in the hands of a monopoly like @WeAreOpenreach with no contact number or customer care service is a national disgrace
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Network Southeast Latchmere ❤️🤍💙
(@NSE_Latchmere) reported
@bt_uk was hoping get connected today. Engineer due between 08:00 and 13:00. Arrived at 19:30 and couldn’t do the job- and had only been told about half of it anyway. Waited in ALL DAY. 😖😖 terrible terrible service….
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Sarah Jones
(@S_F9753) reported
@bt_uk started home mover process a month before moving, due to be connected at new place 1 March, several delays and missed promises, still waiting, no explanation. Today we are told no record of home mover request. Appalling and inept service. @Ofcom @SkyUK can you help??
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Mantho
(@Manthouk) reported
@bt_uk what’s the complaint email address, why do @bt_uk make it difficult and endless to raise an issue ? When called on endless queue and when online keep redirecting to help to call. Otherwise normal mail really ?
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Dave
(@davethecocker) reported
@bt_uk The freebies and weak signal that we were assured would be going digital in feb so it wasn’t a problem. Then we were given a different number to call who want more money. We’ve been told we will be getting a £40 call out charge off our bill every month and it hasn’t come off
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Chloe Raccoon
(@ChloeRaccoon) reported
Paper spam from @ee, saying if we pay £10 more then we pay now (base rate) we can have shittier vdsl from @Bt_uk. No /29 routed IP, no multi line support as we'd have to use their useless router, no VPN support... Not much of an offer.
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Rob Sole
(@RobSole46) reported
@btsport can I watch all the content on the BT Sport app if I have BT Sport through Sky? If so what would login and password be? Tried today with no joy, login from previous account direct with BT failed, so did current SkyGo login??? @BTCustomerdesk @SkyHelpTeam