BT (British Telecom) outages and service status in Epping, England

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Epping, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Chigwell, Harlow, Woodford Green, Romford, Islington, Dagenham, Harringay, Brentwood, Waltham Forest, Ilford, Enfield Town, Camden Town, Barking, and Hoddesdon.

City	Problem Type	Report Time
Hackney	E-mail	22 hours ago
Hackney	Wi-fi	3 days ago
Chigwell	Internet	3 days ago
Harlow	Internet	5 days ago
Woodford Green	Internet	6 days ago
Hackney	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

• 
  Alison Bannister (@curli) reported 3 minutes ago from Broxbourne District, England

  @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

• 
  Dr. Kelechi Anyikude (@KelechiAFC) reported 4 minutes ago from East Ham, England

  @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

• 
  Eduardo Kerr–Oliveira (@eodsgn) reported 5 minutes ago from Hackney, England

  @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

• 
  Ria Hall (@memyself_n_boo) reported 15 minutes ago from Enfield Lock, England

  Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

• 
  Danté Banks (@Dante_Banks) reported 19 minutes ago from Tottenham, England

  I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

• 
  Shelly (@Michell32388272) reported 30 minutes ago from Tottenham, England

  @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

• 
  Helen Parton (@TotalOfficeBook) reported 33 minutes ago from Tottenham, England

  @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

• 
  Jenny Collins (@radioheadjen) reported 34 minutes ago from Tottenham, England

  @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

• 
  Steve (@Britinfloridaus) reported 35 minutes ago from Cuffley, England

  @bt_uk I would but the number was withheld. I am not a bt customer either.

• 
  S.A (@ShadaBhaiShahed) reported 37 minutes ago from Stratford, England

  @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

• 
  Marion Pettet 💙 (@MarionPettet) reported 38 minutes ago from Kelvedon Hatch, England

  Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.

• 
  Roly's Arcade (@RetrogamesNow) reported 39 minutes ago from Brentwood, England

  @BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!

• 
  Sean Kerrigan (@seankerrigan) reported 40 minutes ago from Ilford, England

  @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

• 
  Marion Pettet 💙 (@MarionPettet) reported 42 minutes ago from Kelvedon Hatch, England

  When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.

• 
  TQ (@Trizz_7) reported 43 minutes ago from Hackney, England

  @btsport fix your ******* app, always telling me I’m not in the UK when I clearly am

• 
  Hayls Teeney (@HaylsTeeney) reported 45 minutes ago from Enfield Lock, England

  @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

• 
  Mila Griebel (@MilaGriebel) reported 51 minutes ago from Camden Town, England

  @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

• 
  Peter Hughes (@PeterLingua) reported 55 minutes ago from Tottenham, England

  @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

• 
  Gary Jones (@garageowns) reported 58 minutes ago from Hackney, England

  @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

• 
  Ann Cardus (@a4ann) reported 60 minutes ago from Brentwood, England

  @bt_uk We're having to reboot router to get things working. Twice today. Yesterday evening there was an issue too and... It's too frequent and doesn't match with the WiFi guarantee

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Angela Cummins (@Angela_Cummins) reported 2 minutes ago

  My elderly infirm neighbour has had a fault on his line for 2 MONTHS! It gets fixed and then breaks again within a few days. I now can't speak to anyone about this - its just my line that gets checked! This was an urgent welfare check on Mon & it's broken again! Help pls @bt_uk

• 
  Andy250 (@Ministryofmess) reported 8 minutes ago

  @bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.

• 
  ANDREW HENDERSON (@AHende1006) reported 9 minutes ago

  @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 12 minutes ago

  @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.

• 
  Allan Hailstone (not Alan) (@allhailtwit) reported 19 minutes ago

  @bt_uk Hi ... I have a fault ref. no. from 12 July but when I login to track it, it says not found or "access denied". I have no phone service at all and have heard nothing from BT by email. Please advise. Thanks AH

• 
  Alan Swanson (@Haggisguy) reported 20 minutes ago

  @bt_uk The first 3 I cannot do because I cannot log into my account online, you don't take international checks, I don't live in the UK so pay machine doesn't work. And your customer service team want to authenticate the account with me, using a uk mobile.

• 
  grace hooper (@messalinahooper) reported 21 minutes ago

  @bt_uk how long do I muck around with the chat bot, refresh everything etc before I give up and go to bed early. Again. Tell me if I need a booster or ket me out of this horrible 4 week nightmare

• 
  Stacey paul (@Sp72298066) reported 21 minutes ago

  @DandG_Global because of you I'm now in arrears with @bt_uk who are charging me 53.99 an month for board band and BT tv box we never plugged in....@GMB start looking at what you have 2 large organisation hit me twice in a month.....im fuming

• 
  Dr Pauline Nelson (@DrP_Manc) reported 23 minutes ago

  @bt_uk your service is SO appalling. Elderly relative who depends on landline without phone line for 5 DAYS and you have totally failed to fix within the promised time. Formal complaint coming. Poor, poor, poor 👎

• 
  Alan Swanson (@Haggisguy) reported 23 minutes ago

  @bt_uk So how do i pay my bill? I cannot login to pay it?