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BT (British Telecom)

BT (British Telecom) Outage Report in Epping, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Epping, England

The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, Romford, Enfield Town, Islington, Muswell Hill, Woodford Green, Hackney, Harringay, Loughton, Ilford, Buckhurst Hill, Dagenham, Waltham Forest, Hertford, and Leyton.

CityProblem TypeReport Time
Camden Town E-mail 21 hours ago
Romford Total Blackout 3 days ago
Enfield Town Internet 4 days ago
Enfield Town Internet 6 days ago
Islington Internet 8 days ago
Enfield Town Internet 8 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • ColinJohnCooper
    Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

  • MarianEWeadick
    Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • Grace_KIS
    Grace Graham MSc (@Grace_KIS) reported from Hackney, England

    Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety

  • PaulyKendrick
    Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • PollyCziok
    Polly Cziok (@PollyCziok) reported from Hackney, England

    Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

  • glennspurs1968
    glenn broadmore (@glennspurs1968) reported from Ingatestone, England

    @btsport stop creaming your jeans, the Scum have found their level, Frankfurt pathetically poor 👍🏻

  • dankell
    Dan Kelly (@dankell) reported from Camden Town, England

    So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

  • Mark_Hatten
    Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • stevenlubke2
    steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • Zarghum
    Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • ricmann1977
    Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • MilaGriebel
    Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • MarianEWeadick
    Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • Terrybirse
    ⚒ Terry ⚒ (@Terrybirse) reported from Sawbridgeworth, England

    @btsport Wow, apparently there’s only one person able to fix a problem with BT Sport and they can’t contact me until Tuesday now!! Only been waiting 4 days so far!!

  • 1stclasslounge
    FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • harberlisalfc
    lisah1974 (@harberlisalfc) reported from Hackney, England

    @bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way

  • Mark_Hatten
    Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • StuckUpSteve
    Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England

    @btsport woman commentary doesn’t work , please stop it it’s Shit

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TomORussell
    Tom Russell (@TomORussell) reported from Hexham, England

    Dear people of the UK. If you are thinking of switching your landline to @bt_uk, STOP! It’s not worth all the hassle and crap that these people will pile upon you to get your landline sorted. Please RT for everyone’s sake. #CustomerReview #customerexperience #bbcwatchdog

  • TTVWill93
    Will93 (@TTVWill93) reported

    @bt_uk spoke to a advisor 2 days ago about a network issue on our line and a engineer would be out, yet when I check on my account there is no fault raised and no engineer has turned up

  • CalvinXCI
    Calvin (@CalvinXCI) reported

    @domjoly @bt_uk I had crazy fluctuating speeds for ages, ended up being a software problem with our fibre port in the box on the street! BT customer service is decent though tbf

  • TTVWill93
    Will93 (@TTVWill93) reported

    @bt_uk spoke to a advisor 2 days ago about a network issue on our line and a engineer would be out, yet when I check on my account theirs no fault raised and no engineer has turned up

  • andyes1984
    Andy E (@andyes1984) reported

    @bt_uk Shocking service, no escalation of a complaint allowed as your at home, leaving my vulnerable parents unconnected since early January. Almost an hour on hold every time we call to be fobbed off, not happy!!

  • katiieking
    Katie FriendlyFaces (@katiieking) reported

    @bt_uk Do we still text Fix if it's an ongoing problem rather than just a one off downtime?

  • salty_crank
    Ben Hancock (@salty_crank) reported

    @bt_uk your broadband is a joke You say there is no downtime but near every day there are cut outs or the Internet speeds drop from the measly 15mbps to 6mbps Constant packet lose among other issues and to top it off, my mum is spending £26.99 for it and the Internet is crap

  • xRichardSlack
    🌑Richard Slack (@xRichardSlack) reported

    @bt_uk Could you set up a system where a customer could press a specific key sequence immediately after hanging up on a call to report it as a scam call? Once I have picked up the phone, my day is already interrupted, I don’t want to then have to find a website to report it.

  • johnwredfern
    John Redfern (@johnwredfern) reported

    @bt_uk Whats happening with the fix on the BT Virus Protect "FIREWALL" issue for iMac Big Sur users... can you provide your customers with an update and when this is likely to fixed.... it is part of the package you offer customers and you are failing to provide this.

  • Trieah1
    Trieah (@Trieah1) reported

    @bt_uk 1. Service not live even after a week 2. Spent 1.5 hours with Connections team, the first guy locked me out. 2. BT did not follow up on their update call 3. Complaint filed no follow up 4. Spent 1 hour with BT yesterday 5. BT missed our update call today. FIX YOUR SERVICE