BT (British Telecom)

BT (British Telecom) Outage Report in Epping, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Epping, Essex, England 03/02/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epping, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Harringay, Ilford, Romford, Leyton, Camden Town, Waltham Forest, Harlow, Broxbourne, Chigwell, Islington, Palmers Green, Loughton and Barking.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHarringay Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • EdwynUK Louise Brooker (@EdwynUK) reported from Walthamstow, England

    @bt_uk is broadband down in Leyton E10? No service and router not responsive

  • DaveOCarroll Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • MidEssexOD Steve Rowley (@MidEssexOD) reported from Islington, England

    @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

  • danielhirschman Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • Illtydeyes Rob Furber who will K.B.O (@Illtydeyes) reported from Sawbridgeworth, England

    @bt_uk I do ALL that. My point is that it is the FOURTH broadband outage this week and the FIFTH this month. | Even the mini hub was turned off!!

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • rob_fisher_efc Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • ThomasGrundy3 Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Home_Ed_Mom Vicki Sharp (@Home_Ed_Mom) reported

    @bt_uk upgraded to full fibre 900 today. Mentioned to the tech guy that I'd been having a lot of issues. He ran a hardwired test that showed my speed was only 50 despite the fact I pay for full fibre 100. Before that I was paying for 76. He said my hub was dud so replaced. Cont -

  • stewart_buick Stewart ⚽️🧡🖤🏈🐅 (@stewart_buick) reported

    @rhinoboy79 @btsport @SkyFootball They show 2 games each weekend. Coverage is woeful, commentators piss poor. Also it’s usually the only the bigger teams they show.

  • racheloreilly racheloreilly (@racheloreilly) reported

    @bt_uk Why can I not just close my account online like with normal modern businesses and why have I been put on hold again after waiting 25 minutes for an initial answer? It is appalling customer service

  • hairyhillfarmer Huey the Hill Farmer (@hairyhillfarmer) reported

    @JimGamble_INEQE @bt_uk By a country mile, BT are the worst company you could ever deal with. You aren’t a customer, just a cash source to be milked. I stopped dealing with them several years ago. I’ve just signed a contract with Fibrus. They’re the polar opposite, local staff, nothing was any trouble

  • Seamstressed49 Ann Ash (@Seamstressed49) reported

    @bt_uk I am done waiting for help. I have cancelled my direct debit so perhaps when you don't get my money someone will call me. I have put a complaint into Ofcom whilst waiting for someone to answer the phone. 40.39 now. DISGUSTING

  • Seamstressed49 Ann Ash (@Seamstressed49) reported

    @bt_uk Link doesn't work

  • GrahamA74 Graham A🌱 (@GrahamA74) reported

    Hello @btbusinesscare I made an order for business broadband in JANUARY and still no service! Communication is horrendous and Openreach should be renamed Outofreach. My business is limping along on a 4G connection and you don’t seem to care one bit. I need answers and urgent help

  • Seamstressed49 Ann Ash (@Seamstressed49) reported

    @bt_uk I have been o the phone 30.08. Still waiting for someone to help me. How do I do this on private message?

  • PodChilli TheChilliPod (@PodChilli) reported

    @bt_uk Would be nice if someone alswered the phone. 20 minutes listening to the worst music ever. Gave up.

  • philipfowler Philip Fowler (@philipfowler) reported

    Why when a customer wants to leave you @bt_uk do you suddenly offer them your best deal? Give them your best deal in the first place. I am working with a lady to help her reduce her bills and she was in tears on the phone to you feeling very confused and pressured.