BT (British Telecom)

BT (British Telecom) Outage Report in Epping, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Epping, Essex, England 04/01/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (7%)

    Phone (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epping, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Enfield Town, Muswell Hill, Woodford Green, Hackney, Harringay, Romford, Loughton, Ilford, Buckhurst Hill, Camden Town, Dagenham, Waltham Forest and Hertford.

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City Problem Type Report Time
United KingdomEnfield Town Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • sportspsycoach Dr Linda Duffy (@sportspsycoach) reported from Epping, England

    @TheHenryCheal @bt_uk They have been awful..

  • dadzoola dadzoola (@dadzoola) reported from Tottenham, England

    @bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.

  • MPRidsdale Matt Ridsdale (@MPRidsdale) reported from Islington, England

    @bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.

  • KBoylett Kim Boylett (@KBoylett) reported from Harlow, England

    Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Camden Town, England

    @bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.

  • jackdiakou jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare having intermittent issues with our broadband. Trying to do the online check and it’s taking forever. We had this yesterday as well.

  • VibeFitnessWare ViBe Fitness (@VibeFitnessWare) reported from Ware, England

    @bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer

  • miltipello Joshua Milton (@miltipello) reported from Camden Town, England

    Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.

  • sportspsycoach Dr Linda Duffy (@sportspsycoach) reported from Epping, England

    I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.

  • Morris2906 Morris Hickey # FREE AT LAST # (@Morris2906) reported from Chigwell, England

    Therein lies the clue. If he was from BT then he'd know whether you have internet. If you get such a call give no information and just hang up. @bt_uk @metpoliceuk

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • harberlisalfc lisah1974 (@harberlisalfc) reported from Hackney, England

    @bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • RyanSkeggsUK Ryan Skeggs (@RyanSkeggsUK) reported from Tottenham, England

    Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.

  • martinTayx Martín Pane 🐦 (@martinTayx) reported from Camden Town, England

    @Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈

  • Johnny_Murnane_ Johnny Murnane (@Johnny_Murnane_) reported from Islington, England

    @bt_uk Working now thanks. App on phone, first time customer.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kateblythart kate (@kateblythart) reported

    @bt_uk here's a question - We want to leave BT - almost 2 weeks without internet and still no fix date from you. But we just got an email saying BT will charge us £400 to leave early. Please advise why we can't leave if you are unable to provide the agreed service.

  • OffordRobert Trevor Offord (@OffordRobert) reported

    @bt_uk Spoke to a BT lady today after waiting for 55 mins on my mobile. She could not tell me the reason only to say it’s an area issue that won’t be fixed till the 11/11

  • nemof 🏳️‍🌈ネモ🏳️‍🌈 (@nemof) reported

    hey @bt_uk what's up with your fibre checker. for a long time i've thought my street in bristol couldn't get fibre because my address shows as unable to get it. last night i checked one house up and one house down, both can get fibre according to the checker. what's up with that?

  • StapletonCarol carol (@StapletonCarol) reported

    @bt_uk Absolutely disgraceful. Still no service for my 91 year old mother since 21st Sept. This has to be addressed NOW!! She needs emergency services (ambulance) and no telephone line to call from. Luckily a neighbour had mobile phone.

  • ClarkeDdmthe1st DDM_Clarke (@ClarkeDdmthe1st) reported

    @bt_uk iPhone iPad Desktop You have these stupid ads making it impossible to click on the paying bill! Then you’ll have the nerve to change late fee!

  • GillianRaine Gillian Raine1 (@GillianRaine) reported

    Massive thank you to Liam ( sorry, I don’t take surname) @bt_uk customer service who not only helped solved a problem with my emails yesterday but contacted me again this morning to check everything was working ok. 👏👏

  • PCCharliebooks PC Charlie (@PCCharliebooks) reported

    @bt_uk have been without internet for 4 weeks now. No reply from BT. Numerous engineers who can’t fix. Awaiting traffic management. Terrible service and lack of communication

  • Bradders67 Bradders (@Bradders67) reported

    @bt_uk Hi. Our Fibre to Home Broadband is down and I need to speak with someone as Updates are useless

  • Sarcastit Sarcastit©️ (@Sarcastit) reported

    @bt_uk I’ll not be renewing phones, TV or broadband … fed up with it, engineer 2 weeks late to fix the TV issues as well and no offers of discounts or anything. Dissatisfied & disappointing

  • BodyTaskforce TurtleHead (@BodyTaskforce) reported

    @Tonysmini @OpenreachHelp The provider has updated me 8 weeks running with a simple no news response. No updates as to where in the process we are. I have zero faith left in the service @bt_uk provides and doubt the paperwork for clearance through cadence was ever filled out.