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BT (British Telecom)

BT (British Telecom) Outage Report in Epping, Essex, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Epping, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Epping, England

The most recent BT (British Telecom) outage reports came from the following cities: Romford, Enfield Town, Islington, Muswell Hill, Woodford Green, Hackney, Harringay, Loughton, Ilford, Buckhurst Hill, Camden Town, Dagenham, Waltham Forest, Hertford, and Leyton.

CityProblem TypeReport Time
Romford Total Blackout 2 days ago
Enfield Town Internet 2 days ago
Enfield Town Internet 5 days ago
Islington Internet 6 days ago
Enfield Town Internet 7 days ago
Muswell Hill Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • CGJ1973
    Colin Johnson (@CGJ1973) reported from Chipping Ongar, England

    @bt_uk hi, my BT Sport service has been switched off despite me paying until 18th September. Can this be switched back on please?

  • Michell32388272
    Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • HaylsTeeney
    Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • TotalOfficeBook
    Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • TotalOfficeBook
    Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • jjjecannon
    novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • CameronScarlett
    𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • wobblyclark
    Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • AgyEric
    @kingericy (@AgyEric) reported from Sawbridgeworth, England

    @btsport I’ve tried you guys by phone call and if you don’t fix my problem am terminating my contract and switch to sky sports

  • Jmaguire2
    Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • 8twisden
    Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • TotalOfficeBook
    Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • KelechiAFC
    Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England

    @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

  • lfctrucker66
    Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • KerenOrient
    Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England

    @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

  • thegaffaa
    TF (@thegaffaa) reported from Ilford, England

    @ajetshehu24 @btsport Hes a awful co commentator

  • Simon_Colvin
    simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • Spiderwebby2904
    Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • LeightonStoane
    Leighton Stoane (@LeightonStoane) reported from Walthamstow, England

    @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

  • DeclanBradshaw
    Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ProjAccount
    Alex (@ProjAccount) reported

    @bt_uk Incidentally I had same problem with another company in the BT Group, and that's why I migrated then to BT. Looks like birds of a feather flock together. Time to move on. I may owe you money for the service you provide, but you haven't earned my loyalty. 2/2

  • OllyMHarland
    PivsterO (@OllyMHarland) reported

    @bt_uk Well I’ve got covid. So sorry to your poor engineer!!!

  • OlanParkinson
    Olan Parkinson 🇪🇺💙 (@OlanParkinson) reported

    Useful that @EE @bt_uk give us the big explainer for the 3.9% CI increase, sob story, cost of business etc .. consumers aren’t afforded the same allowances, first world problems for sure #CostOfLivingCrisis not because of #strikes or #immigrants 100% govt Useless!

  • DiamondDave73
    Dave Doran (@DiamondDave73) reported

    @bt_uk Hi Aideen. My broadband is up & running now thanks. It was a while before it was working. I followed the link to see if there are problems in the area and it was stating everything was fine. Might want to check that. 👍

  • cl6rkee
    clarkee. (@cl6rkee) reported from Prenton, England

    And while I’m moaning, @bt_uk broadband is dogshit. 10 years with @SkyUK and not one issue. 6 weeks of poor or no connection with BT since it was installed.

  • Tommytugboat404
    Mark (@Tommytugboat404) reported

    Enough people warned me not to renew my broadband with @bt_uk, but I thought I knew best. They turned up today to install my new service, which they can’t get to work. But they have gone ahead and stopped my old service so no internet until Tuesday at the earliest. Ffs 😡

  • BulbousGutt
    Owen Fitzgerald 🇺🇦 (@BulbousGutt) reported

    @OlanParkinson @EE @bt_uk That's crap. It's bad here too in another way. Since the left of the eviction ban many people have become homeless.

  • NeilBohan
    Neil Bohan (@NeilBohan) reported

    @bt_uk #telecon #poorservice happened to me with BT did you know you can lose your number, BT sport& broadband service even if you are in a contract. And they blame you! This is scandalous! Please share I will explain in other tweets but beware

  • jackyaz
    Jack (@jackyaz) reported

    @bt_uk At my wits end trying to order BT Fibre for my mum's new home. After 2 weeks we've been left with 4 separate accounts with 3-4 orders on each all auto-cancelled, replaced, & cancelled. There's an open complaint, asked for a manager to step in & been refused. Fed up. Help!

  • DaveyJohnB
    djb (@DaveyJohnB) reported

    @bt_uk any internet issues in BL1 area?