BT (British Telecom) Outage Report in Epping, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Epping, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Camden Town, London, Islington, Waltham Forest, Enfield Town, Ilford, Waltham Abbey, Romford, Harringay, Chingford, Brentwood, Dagenham, Palmers Green and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Camden Town |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
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Joshua Milton
(@miltipello) reported
from
Camden Town, England
Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.
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Liz
(@ejp72) reported
from
Walthamstow, England
@btbusinesscare having intermittent issues with our broadband. Trying to do the online check and it’s taking forever. We had this yesterday as well.
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ViBe Fitness
(@VibeFitnessWare) reported
from
Ware, England
@bt_uk worst experience setting up the broadband upgrade this morning at I still broadband and the engineer told me he didn’t know how the new phone works
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dadzoola
(@dadzoola) reported
from
Tottenham, England
@bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.
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Kim Boylett
(@KBoylett) reported
from
Harlow, England
Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt
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Johnny Murnane
(@Johnny_Murnane_) reported
from
Islington, England
@bt_uk Working now thanks. App on phone, first time customer.
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Bond Media™
(@bondmedia) reported
from
Enfield Lock, England
@clairyfairy86 @virginmedia @btsport Same issue here!!
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Morris Hickey # FREE AT LAST #
(@Morris2906) reported
from
Chigwell, England
Therein lies the clue. If he was from BT then he'd know whether you have internet. If you get such a call give no information and just hang up. @bt_uk @metpoliceuk
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Liz
(@ejp72) reported
from
Walthamstow, England
@btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.
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Martín Pane 🐦
(@martinTayx) reported
from
Camden Town, England
@Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈
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Polly Cziok
(@PollyCziok) reported
from
Hackney, England
Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
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Matt Ridsdale
(@MPRidsdale) reported
from
Islington, England
@bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.
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lisah1974
(@harberlisalfc) reported
from
Hackney, England
@bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
@TheHenryCheal @bt_uk They have been awful..
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Ryan Skeggs
(@RyanSkeggsUK) reported
from
Tottenham, England
Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.
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John Mitchell
(@prof_j_mitchell) reported
from
Camden Town, England
@bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Musicography
(@musicography) reported
@vhixy @SkyHelpTeam Exact same issue with me. Also in York but I’m a @bt_uk customer. They are sending an engineer on Friday but seems odd that others in York are having same problem today.
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Selena Thorneycroft
(@SelenaThorneyc1) reported
@bt_uk Hi, we have an engineer booked for Tuesday but our fault is more than “slow broadband” as the email states. Our entire junction box has fallen apart and the wires are corroded. How can we report this damage before our appointment as we’re without phone and internet!
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Matthew
(@clunyastley) reported
@bt_uk Ok so my issue is there is an outstanding problem with my intranet caused by a failure in your infrastructure that has taken two months so far to solve. The solution you have given is a mobile hub which does not deliver the bandwidth.
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Robert Dammers
(@robertdammers) reported
@bt_uk 12 days without landline. 12 days of poor (fallback) broadband. No-one is actively managing fault VOL053-3115438404998. 7 days since call centre supervisor Raju promised to take ownership of the fault and associated official complaint. Shame on you all.
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Hell in a Handcart
(@karencdrury) reported
@btbusinesscare @BTBusiness - jeez - we want to BUY something from you, but the website is down and we can’t log on to our account to add something that has a discount that ends in 4 hours. Suggestions?
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Jamie
(@jamess796) reported
@MarkSeefeel @bt_uk I am having the same problem, got the top Internet and it is a joke
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JW 🇬🇧
(@littlemissj74) reported
@bt_uk I live in a bad signal area for broadband & mobile phone. So you are now leaving me without a working landline meaning I could not contact anybody in an emergency. What an absolutely awful idea to change over. You are making life more difficult for many customers 🤬
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Matthew
(@clunyastley) reported
@bt_uk I have lost count of the number of times we have chased it up. The customer service and resolution are awful.
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JW 🇬🇧
(@littlemissj74) reported
@bt_uk If my internet is down, I will have no way of calling anybody. My mobile phone signal is awful here. Digital voice is an appalling idea. I also have had no free phone or adaptor
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beth
(@finelinebeth) reported
@bt_uk is there a broadband outage in the manchester M14 area?