BT (British Telecom)

BT (British Telecom) Outage Report in London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in London come from postal codes EC4R, SW8, RM11, SE27, NW6, SW19, E11 and SW10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in London, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in London, England 02/21/2025 21:30

February 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Isleworth, Holborn, Harringay, Tower Hamlets, Finchley, Southwark, Croydon, City of Westminster, Paddington, Ealing, Sutton, Bermondsey, Hackney and Belsize Park.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomIsleworth Internet
United KingdomHolborn Internet
United KingdomHarringay E-mail
United KingdomHarringay Internet
United KingdomTower Hamlets Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • Steveo789 Steveo (@Steveo789) reported from Croydon, England

    @btsportfootball @btsportscore @btsport @premierleague Absolute bullshit Lloris gets in...he’s had a poor season!

  • Fatma0593 Fatma (@Fatma0593) reported from Poplar, England

    @GaryLineker @btsport @SpursOfficial @AFCAjax But BT Sport is awful!

  • clueso69 Andy Baird (@clueso69) reported from East Ham, England

    @BTCare - really unhappy with the level of your service. Still waiting for the delivery of my WiFi extenders. This is the second order and still nothing. What’s the point of completing your surveys if nothing is done about it 😡😡😡

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @NorseSon @DailyMailUK Exactly. Sensationalising a headline which is total BS. Don’t say whether he even had a ticket for the game. All stupid if you ask me. @btsport showing it for free

  • chelsearust chelsearust (@chelsearust) reported from Croydon, England

    @btsport arm was in front of his body ,goal all day long ,stupid to even discuss it

  • HatcherNick Nick Hatcher (@HatcherNick) reported from Poplar, England

    What a shit fight #FuryNorrad @btsport

  • AngelaGiliotti Angela Giliotti (@AngelaGiliotti) reported from Lambeth, England

    @SteveP37 @btsport Steve that’s why I cancelled them. @SkySportsPL are bad enough, but I need my football fix. Never liked @btsport

  • freshtodeath Fresh To Death (@freshtodeath) reported from Hackney, England

    @GaryLineker tell @btsport @btsportfootball to fix their bloody app!! 🤬

  • danjlund Dan Lund (@danjlund) reported from Bromley, England

    Sums up @btsport awful pundits when Peter Walton thinks that hit his knee. 🙄 #MCITOT #specsavers

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    this is why i dont want potch at United . every season they are close to something they always bottle it under him and always go on a bad run at the wrong time of season. keep ole in charge. if ole gets us top 4 and maybe fa cup keep him @ManUtd @btsport

  • IANL80s ⚒ ian ⚒ (@IANL80s) reported from Croydon, England

    @btsport getting a bad echo from the background noise with the football on my tv

  • Jaypeeff Jonathan French 🇪🇺 #FBPE (@Jaypeeff) reported from Hammersmith, England

    @btsport **** off with your freezing live stream. I’m trying to watch #BARLFC

  • mikemulvihill1 mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

  • dsavage_1984 David Savage (@dsavage_1984) reported from Wandsworth, England

    @jackpearce22 @RyderBarnes On @btsport @martinkeown5 suggesting hes better than Declan Rice. @seanlongstaff97 has started 7 games, looks like belongs in prem. Can only get better and #rafa will only help that! One for the future & @England fans should hope Benitez stays to help him mature over nxt few yrs

  • SpiritofEden Carnaby Rob (@SpiritofEden) reported from Bromley, England

    I'm not a boxing expert but Rod Douglas jnr should never fight again #btsport #alberthall

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    @threeredkings No they won’t- @btsport @bt_uk has no issue charging for 24 / 7 WiFi & delivering 16/7 service but offering an upgrade to get a refund when service fails.

  • RealSport500 Sport500_official (@RealSport500) reported from Tottenham, England

    ...but some of the editing work was poor. Not sure if it’s @btsport editing or a central hub but felt we missed several parts of the action as slow-mo replays of nothing incidents were shown while we could also hear the fans + commentators interested in something we couldn’t see

  • Micleadd7 Adam Michalczyk (@Micleadd7) reported from Walthamstow, England

    @btsport your commentary team is ******* awful. McManaman treats it like a jolly in the pub, Keown is a complete moron and Fletcher should go back to radio shows with Savage. Awful.

  • wayneos Wayne Lloyd (@wayneos) reported from Poplar, England

    The biggest problem at United are the Glazers and their puppet Woodward. If they cared as much about the team as they did getting the crest on tractors and mattresses things would be a lot better at @ManUtd #PLtonight @btsport

  • amitpanchal76 Amit Panchal (@amitpanchal76) reported from Watford, England

    Ready for the big game. Only issue I have is that it appears that @GaryLineker and @rioferdy5 have been squashed into a small studio. Clearly the Nou Camp doesn’t have the facilities the @btsport team are used to. #football #btsport #championsleague #BARLIV #BarcelonaLiverpool

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bob89Shiska ShiskaBob89 (@Bob89Shiska) reported

    @bt_uk @bt_uk I've been told by your support team that it's par for the course (verbatim) to have an SLA of over a week for residential clients who are left without Landline, Broadband, Mobile and Mobile Data because of a BT faulty installation!

  • Bob89Shiska ShiskaBob89 (@Bob89Shiska) reported

    @bt_uk I've been on the phone with your technical support who have just told me that having a residential client without landline, mobile, data and broadband is par for the course because they only escalate cases for business clients.

  • hidinginthevoid riley (@hidinginthevoid) reported

    @shazzah_harm @bt_uk Because that is FAR too obvious for them! Send you a broken unit, then when you complain, completely ignore you

  • NewSiddy New York Siddy (@NewSiddy) reported

    @bt_uk @England Spread hope? WTF does that even mean in this context you bloody woke fools?

  • houghtoncharity Richard Houghton (@houghtoncharity) reported

    @HMRCcustomers Credit where credit is due. Query was handled very efficiently this morning with a minimum of delay. Wish I could say the same for @btbusinesscare and @openreachHelp on broadband issues.

  • Bob89Shiska ShiskaBob89 (@Bob89Shiska) reported

    @bt_uk All of this while I have to self-isolate and I'm paying out my arse for international calls through my Portuguese cellphone carrier to reach your support line.

  • shazzah_harm Shae Harmon (they/them) (@shazzah_harm) reported

    @hidinginthevoid @bt_uk This is also after appalling service from @ThreeUK trying to get set up with their internet. Why are they all so **** at caring about customer experience?

  • juner2605 June Russell (@juner2605) reported

    @bt_uk @BTCare i have had no internet or broadband service for several days. Original engineer visit cancelled then couldnt fix it. Referred to open reach for visit today but when i called bt no-one available until tomorrow and to confuse matters text message showing app as Mon

  • shazzah_harm Shae Harmon (they/them) (@shazzah_harm) reported

    Hey @bt_uk you sent us a temp Mini Hub that only works for 10 minutes until it shuts down and we cant see it anymore- even when it is reset. Like we need to work. Why is it so hard to send us an actual working device that's been tested?

  • mattallen76 Matthew Allen (@mattallen76) reported

    @bt_uk It’s now 5 weeks that I’ve been without fibre. That’s 5 weeks of excuses. 5 weeks of broken promises. 5 weeks of not being able to run my business properly. Enough. Is someone going to pull their finger out and get this sorted? #badcustomerservice