BT (British Telecom) Outage in London, England

@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

@kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin

@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

@Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas

@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

@bt_uk please update on email outage

@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP

@btsport my phone app is not working who can help

@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist

@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

@bt_uk me bt WiFi has been down for the last six hours!

So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

@moodybastardo @alexhoweng @btsport Bit rude.

None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

@EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

@Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

@pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

@SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

@btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

@bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

@SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

@bt_uk hi. My broadband is very very slow and hs been for a couple of days. Contacted customer services yesterday and they told me it was fixed. It isn’t. Last week I was getting speeds of 27mbps today it is 6.6mbps.

@hobnobpeter @btsportfootball @btsport kimmich had the most assists itw, not only that he can actually defend which is what a RB is supposed to be primarily good at , which why been a cross merchant doesnt make u a great RB, he is awful defensively , but hes not good enough to be a winger, 1 trick poney

@NextGenUtd @btsportfootball @btsport U support man utd, ur team is irrelevant and didnt get a look in

@bt_uk @MoneyTelegraph I'm a TalkTalk customer and moved into a new build property on 29th June 2019. They informed me that the go live date would be 10th July but I'm still waiting for the BT line to be installed. 4 weeks ago, an Openreach engineer came and installed the Master

@bt_uk hey bt, having a total nightmare with my fibre, slow downloads, Sky Q is not buffering properly, my twins are in uproar due to no YouTube available please help! Been having issues for few days now but time to ask for help! #daddydaycareruined 🤣

@HotZangoose @WWF_WWEAttitude @Channel4 @channel5_tv @Channel5Press @WWE @btsport @TripleH @VinceMcMahon @StephMcMahon @WWEUK It would be great if raw and sd live was on the network but with wwe getting billions of dollars on TV rights never going to happen

@bt_uk Hi, it seems impossible to get help from BT, have tried emailing and got no response, tried live chat and halfway through they just stopped replying.

@Iam2phenomenal @WWF_WWEAttitude @Channel4 @channel5_tv @Channel5Press @WWE @btsport @TripleH @VinceMcMahon @StephMcMahon @WWEUK I wish they'd just put Raw and Smackdown on the WWE Network the next day rather than a month later. I'd happily just pay for the Network. Even if Raw and Smackdown access was like a slightly more expensive premium version.

@Iam2phenomenal @WWF_WWEAttitude @Channel4 @channel5_tv @Channel5Press @WWE @btsport @TripleH @VinceMcMahon @StephMcMahon @WWEUK It'll work out cheaper for me, I only have Sky Sports for WWE and can cancel it for the much cheaper BT Sport, but a lot won't change and I think WWE will suffer.

@danielbanter @btsport I have never seen it before.

@JamesMcManus1 For someone in sports journalism, you just spoke like a layman to FIFPro voting. It’s bad for @btsport’s image. FYI: In FifPro Xi voting, it’s just defense, midfield and attack; nothing like voting for RB solely or CB solely. Also Hazard never plays in a midfield three.