BT (British Telecom) Outage in London, England

I'm not a boxing expert but Rod Douglas jnr should never fight again #btsport #alberthall

@BTCare - really unhappy with the level of your service. Still waiting for the delivery of my WiFi extenders. This is the second order and still nothing. What’s the point of completing your surveys if nothing is done about it 😡😡😡

...but some of the editing work was poor. Not sure if it’s @btsport editing or a central hub but felt we missed several parts of the action as slow-mo replays of nothing incidents were shown while we could also hear the fans + commentators interested in something we couldn’t see

this is why i dont want potch at United . every season they are close to something they always bottle it under him and always go on a bad run at the wrong time of season. keep ole in charge. if ole gets us top 4 and maybe fa cup keep him @ManUtd @btsport

@btsportfootball @btsportscore @btsport @premierleague Absolute bullshit Lloris gets in...he’s had a poor season!

@jackpearce22 @RyderBarnes On @btsport @martinkeown5 suggesting hes better than Declan Rice. @seanlongstaff97 has started 7 games, looks like belongs in prem. Can only get better and #rafa will only help that! One for the future & @England fans should hope Benitez stays to help him mature over nxt few yrs

Over a month now without telephone line. @bt_uk case manager is Liam, but despite my calls no callback to say sorry, or what’s happening. Appalling service from @BTCare @bt_uk

Bayern 0 is good all round ... BtSport commentary was awful

@RichHall80 @btsport @Inter We have the same problem.

@BTCare Broadband is so poor ...Pay for infinity , and takes an infinity to download anything . Spent 45 minutes arranging for an engineer and 24 hours later you call my house phone , speak to my daughter , Tell her it’s fixed , cancel engineer #fail it’s not working properly !!!

I think this @btsport debate on mane is hilarious. All about whether mane scored and nothing about how easily he went down. He didn’t want to score! That’s why he went down....

if we recruit potch in the summer . wrong decison for me . without his key players . he isnt that great . last 3 games have been awful . keep #olegunnarsolskjaer @ManUtd #FACup @btsport @SkySportsNews

Help please @BTCare @bt_uk My son’s been locked out of his email. He’s called you twice - transferred & cut off each time. He’s live- chatted four times & been repeatedly disconnected. He’s very stressed as needs to access his emails urgently. Please help!

Broadcast is fine. I’m now watching on BTSport. Clearly a server issue.

@Alan_Alger_ @btsport My guess is its because it is the FA Cup but that's a pretty poor excuse in my view.

Damn never knew the game was live on BTsport! Kmt. These times I'm looking for illegal streams when I could had just watched the game comfortably off my phone. Ffs

opening 12 mins very poor . we haven't got going .. come on @ManUtd we need to be faster .. @btsport #FACup

@btsport hi, how can I cancel my subscription

@BTCare Hi. It says service seems ok but my super fast broadband is much slower than usual

what a first game for #OleGunnarSolksjaer @ManUtd 😊😊 never would of happend under jose . 5 goals attacking football players were trying things players were happy ..keep it going lads @btsport

@btsport so useless this season, and for that reason I may cancel my @virginmedia TV 😕

@btsport @bt_uk absolutely appalling customer service from BT !!!!!

@TonyAdams @btsport You should have got down there and pulled the shirt back on

Sorry but criticism when due why is it that every time I want to watch @btsport when I am away from home there is always some sort of issue! Always some sort of fault code I need to remember and always an issue. It is just not good ebough @bt_uk

Bloody hell @btsport the free kick shouldn’t have been awarded coz Martial dived never mind having a player offside. #manutdarsenal

The @btsport commentary on @RangersFC v @JamTarts is awful. Rob McLean is horrendous

@btsport your customer service is disgusting.

A good warm up for @Tyson_Fury would be spending 10 minutes on phone to @btsport trying to buy his own fight. 10 minutes with their customer team & he’d knock Wilder out by round 2

@AppleSupport @BTCare not sure who I should be contacting. Bought a knew MacBook Pro tried connecting it to my broadband keeps saying the Wi-fi network Wi-fi requires a WPA2 password. I’m putting in the password. Please help

@btbusinesscare @bt_uk @BTCare WTF can someone from BT call me to deal with this problem, and stop passing the blame one to another!!!

Here @BTCare @bt_uk @btbusinesscare doing what they do best! As they cannot solve the problem or answer to the customer (me) they prefer to disappear!!! Great behaviour 👍🏻

This should have been done Monday when I reported the problem. No Wednesday end of the day leaving my comknag without phone line and intenerendo for 3 full days! @btbusinesscare what are you planning to do to compensate me for the days lost! Please facts not more excuses!!

@BTCare No phone or broadband line for several days due to car wiping out an exchange. Rang BT. Unwilling to send 4G router as i dont pay enough!! Unwilling to pass me on to a supervisor. Really poor customer service from the "helpline". Joke.

Gutted @ScotlandSky have the SPFL rights. Very poor from @btsport to not match or better Sky’s offer. Scottish fans are now going to be subject to the woeful analysis and pre/post match coverage. Sad times.

@BTCare Hi. I used to be a BT fibre customer but I found even the fastest BT internet speeds to be far too slow when compared to other services.

@BTCare Signal booster problem. Had the email instructions to reconnect. Still doesn’t work

@BTCare All blue on wireless. Internet not so much the issue as the TV. Paying for HD, near full package and channels constantly glitchy or simply dont work. Terrible #CustomerExperience tied into a horrible contract

@BTCare Happens across all channels every day and night. Router is connected to the box via the plug bridge and even the download speeds are abnormally slow. Please have someone contact me to cancel today.

@BTCare The person claiming to be a BT engineer. I had a similar call two weeks ago. He referred to himself as a BT engineer (not Openreach) and told me there was something wrong with my Hub and I needed a replacement. He put the phone down on me when I asked him too many questions.

@BTCare Nothing wrong with BT to be honest and the fact you replied faster than @SkyUK is epic. Im tired of their crummy service so would like to see who would value my meagre business

@JHughes_11 @BTCare They’re fake. I had the same after getting a new hub. I suspect our customer details have been compromised.

@BTCare We now have a guy called Joseph dealing with it Emmett. I have emailed him a minute ago to follow things up. I am appalled at how bad your service is - perhaps if you supply me an email address I will forward you the details

@BTCare don’t really give you much for loyalty, been with them for 4 or 5 years I think, moved house last year and had to sign up for 18 months because i was moving, have to cancel my contract again as moving and they are charging me £124, won’t be back again. #thanks #bt @bt

@BTCare No, customer service about 40 mins ago. Engineer left at 11am after 3 hours. Said he was escalating it to another team at BT to sort it today by remote access. He knew it was an emergency situation, yet I’ve been left hanging.

@BTCare Broadband upgraded to superfast on Monday, lost all connection from that day. Engineer came today & wasn’t able to fix it. Said he was referring it to u for remote access. That was 4 1/2 hours ago. Rang BT who said nothing on their system. A 2nd engineer is due tomorrow.

@BTCare I don’t have a complaint reference on the basis I am spending so much time together with my co ordinator calling Manila the last thing I need is to then repeat myself to another department

@BTCare Now I would like to cancel the contract as I’m sick of it.

The @btsport commentators couldn't be anymore biased towards Liverpool if they were wearing replica kits and singing You'll Never Walk Alone. #ARSLIV

@SkyUK It's not great for gaming, no. I shall do so since @BTCare is not doing anything to help me!

@girondins are only 4 points above 3rd bottom @btsport commentator right now in @PSG_English Vs @LOSC_EN game, idiot commentator saying can’t rule @girondins #Bordeaux out of the running for top spots, 19 whole points below PSG at top. #PSGLILLE game live now BTSPORT2 #ligue1

@btbusinesscare Service shoddy - account restricted due to a BT and Openreach problem - order nw phone line and still waiting for installation and BT have charged for installation and 3 months rental from January- no line installed - no equipment delivered for the installation ...😡 pathetic!!

Just seen one of the worst red cards ever . #regensburg #germanfootball #btsport

@bt_uk @BBCWatchdog @BTCare @MoneyTelegraph @Virgin @SkyUK Thanks Chris but as previously requested. Due to how bad this experience has been and the lengthy complaint I have. Can whoever call me at 5 as I have A LOT to discuss, over 2 hours worth of ranting about the last 6 months of horror I’ve had to deal with due to your company

@bt_uk @BBCWatchdog @BTCare @MoneyTelegraph @Virgin @SkyUK follow and share this far and wide to show any customer why NOT to choose BT and go with another provider. Ongoing problem since September 2018. Illegal switch selling and many more problems.

@tris2506 @BTCare I had a web chat with someone a week ago. They asked if there was anything else they could help with then IMMEDIATELY disconnected. #poor

@btsport @Joe_rodon Too bad that the player who's being reported to be have progressed so brilliantly under Pep blatantly dives. Good reflection on the manager #dirtycheat

@RCameronMMA @btsportufc @btsport @ufc @UFCEurope @danhardymma @GamebredFighter @Leon_edwardsmma @TheProspectMMA @One_Punch @BryanLaceyMMA @JohnGoodenUK Place was a joke like, **** knows how it takes so long to serve 15 people or so some pints! 😅

Continued abysmal service from @btbusinesscare, rambling voicemail message which seemed to be almost entirely blaming me for not noticing they had stopped taking my money and transferred my account without my permission or notifying me. Madness. Businesses PLEASE AVOID BT.

Four months in and @btbusinesscare are STILL billing us incorrectly for problems it took them WEEKS to sort out. It’s so seriously frustrating it almost makes you want to cry.

Just had the most RUDE agent online chat with @BTCare called Pratysha - told me something and then disconnected the chat. Terrible service. Funnily enough no service quality came up afterwards, or option to save the chat. I am aghast.