BT (British Telecom) Outage Report in London, England
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The latest reports from users having issues in London come from postal codes EC4R, SW8, RM11, SE27, W4, NW6, E1 and SW10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near London, England
The most recent BT (British Telecom) outage reports came from the following cities: Tower Hamlets, London, Enfield Town, Bushey, City of Westminster, Woolwich, Bermondsey, Fulham, Islington, Streatham, Southwark, Croydon, Camden Town, Newham and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
||
| London |
Internet | |
| Enfield Town |
Internet | |
| London |
Internet | |
| Bushey |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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AARON.
(@AaronNacey) reported
from
Barnet, England
@bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.
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Eduardo Kerr–Oliveira
(@eodsgn) reported
from
Hackney, England
@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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ian Burgin
(@ipowell1) reported
from
Camden Town, England
@bt_uk Never seen this woman but damn she is fine.!
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Steve
(@stevetom110) reported
from
Eltham, England
@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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James Drury
(@jamesd_27) reported
from
Islington, England
@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
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Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen C Young
(@SCYoungUK) reported
@bt_uk I'll try but I really don't want to be hours on the phone sorting this when I can change to multiple local options with faster BB services without a landline, call me orise a customer I'm not alone.
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KT 🏳️🌈 🍃💚🍃
(@k8tpoo) reported
@bt_uk is there a problem with mail? It doesn’t load on computer or phone!
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richard riddell
(@richardriddell) reported
from
Newtongrange, Scotland
C'mon @bt_uk waiting for an engineer to show up today to sort out your terrible service.what a surprise no-one has turned up.Even the ee box you sent is hopeless
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Donovan Whyte 🇵🇸
(@donutvan) reported
from
Walkden, England
@bt_uk after a terrible night watching Salford rugby, I come home and think, I will out the music channel on..... Not one of them work! Do I have them in your rubbish channel selections where you suck Sky off?
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Pat McIver
(@Pat_McI) reported
Hi @bt_uk, my minihub does not seem to have been activated despite being guaranteed it would. I moved house today and have no broadband connection until 18th March. Support is impossible to contact. Are you able to assist?
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Robert Gray
(@Robert_GrayFX) reported
@bt_uk Says there are no issues but you’ve left me without phone or internet since 9am. Even spoken to you on the phone and still no service
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Aimee Winfield
(@aimeew89) reported
My mum has waited over 3 months for internet @bt_uk, several missed engineer appointments, dozens of broken promises! With no explanation of why it is taking so long!! #bt #internet #broadband
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CptDoomBeard
(@Thekingfake) reported
@bt_uk order a upgrade on broadband package on 22/02/22 and haven't heard or received anything, current tariff about to run out, live chat is just a roundabout of nonsense and always get hung up on by the support line! Help please
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Boxeo Logic
(@BoxeoLogic) reported
@jonathanbest17 @EverythingBoxi2 @btsport Issue isn’t where the fight is, the issue is that is headlining on subscription TV. Terrible.
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James Wilkinson
(@jimwilkz) reported
@bluebrears @btsport No Mark & Jacko. Me & Paul never missed a ball bowled, practice matches, Barbados v England, Test Match. Two dos on the Jolly Roger though!