BT (British Telecom)

BT (British Telecom) Outage Report in London, England

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The latest reports from users having issues in London come from postal codes NW6, SE14, EC1N, NW10, NW2, SE18, HA9 and SE13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in London, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in London, England 01/05/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Tower Hamlets, Stanmore, Harringay, Hackney, Hammersmith, Southwark, Hounslow, Paddington, Croydon, City of Westminster, Barnet, Camden Town, Palmers Green and City of London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomTower Hamlets Internet
United KingdomLondon Internet
United KingdomStanmore Internet
United KingdomHarringay Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • LeightonStoane Leighton Stoane (@LeightonStoane) reported from Walthamstow, England

    @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • pablosandajan Pablo Sands (@pablosandajan) reported from Enfield Lock, England

    @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • lesleythom Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • Mdepz Mayur Depala (@Mdepz) reported from Barnet, England

    @bt_uk Need help with internet issues!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • shakemeister007 Shakey (@shakemeister007) reported

    @bt_uk You ask “Why settle for anyone else?” Answer Probably because they provide a good service at a fairer price might be an answer. I can get a decent broadband for nearly half the price I’m paying BT from another provider. Just waiting for my contract to end.

  • Donloganuk85 james gilbert (@Donloganuk85) reported

    @bt_uk sort your internet out. Seems like since you added the whole “pay us incase we **** up” with EE connection your forcing people to go for that. Useless company.

  • JonesMarkHardi1 Jones Mark Harding (@JonesMarkHardi1) reported

    @bt_uk do you support BLM-?

  • iancharris Ian (@iancharris) reported

    @BigWatchLover Same issue watching via @btsport on the @ITV hd channel. Think it is the rain affecting the Feed from Wembley. #ENGSCO

  • JonesMarkHardi1 Jones Mark Harding (@JonesMarkHardi1) reported

    @bt_uk do you support BLM?

  • MatthewTrayler Matthew T (@MatthewTrayler) reported

    Hi @bt_uk, my internet has been off since Monday, you said an engineer was going to visit - they didn't. I've lodged a complaint and you said you'd ring me (twice now) - you haven't. We've had 2 engineers out this year and we're on our 2nd hub - not really good enough is it?

  • Bruce47407842 Bruce (@Bruce47407842) reported

    @bt_uk The only thing I hate is this awful take on a game of football. Didn't see this during the rugby. Why's that?

  • issymknight Dissypo (@issymknight) reported

    @bt_uk BT if you want to support hope not hate why are you advertising on one of the worst platform for hate?

  • fraserj99 Jamie Fraser (@fraserj99) reported

    @bt_uk internet down in Earlsfield. Checked landline on your site and no problems detected. Can you update please?

  • TheTayto Micky K 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🧡🖤🤡 (@TheTayto) reported

    @bt_uk What hate, total nonsense. I support the campaign but this is shite