BT (British Telecom) Outage Report in London, England
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The latest reports from users having issues in London come from postal codes SE14, EC1N, NW6, SE13, NW2, NW10, SE18 and SW16.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Harringay, Southwark, Croydon, City of Westminster, Wembley, Ilford, Hounslow, Barnet, City of London, Wandsworth, Hammersmith, Waltham Forest and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Harringay |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
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J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
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Anthony Harris
(@AntoineDingDong) reported
from
Bromley, England
Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
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Kudret
(@Kurdeck) reported
from
Lambeth, England
What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband
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Community Focus
(@_communityfocus) reported
from
Barnet, England
@btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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Kudret
(@Kurdeck) reported
from
Lambeth, England
After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
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steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk apparently 2 am is an issue for streaming
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J
(@CFCJae_) reported
from
Eltham, England
Known is a **** pundit. #BTSport
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?
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Joe Maguire
(@Jmaguire2) reported
from
Hackney, England
@btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with
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Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Davies
(@Davidddavies1) reported
Thanks to the team at @bt_uk for fixing my issue I reported earlier. Once someone jumped on it, it was sorted quickly, appreciate the quick turnaround.
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Yaroslav Khromyak
(@Yaro_Harwood) reported
@bt_uk What is the issue we are fixing? Can anyone articulate this for me?
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awesomalian
(@awesomalian) reported
@bt_uk my broadband has been down for 3 weeks now and fix date on your site keeps changing every two days...what is going on ???!!!
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awesomalian
(@awesomalian) reported
@BradStarr66 @bt_uk Hello Brad....it makes no difference to them...I am based in London and have been having issues for almost 3 weeks now ...the fix date keeps moving everytime !!
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David Davies
(@Davidddavies1) reported
After two days of phone calls and useless service, who on earth at @bt_uk can help me restore my broadband that you’ve taken down?? Even a 45 min call now the agent just ended the call as they knew it wasn’t an easy fix. SO FRUSTRATING!!!!
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William Sweeney - Blue Tick pending
(@billsyerman) reported
from
Glasgow, Scotland
@kellylongmanutd @btsport “Macca” is just an embarrassment. How he gets paid for his contribution is beyond me. I’ve heard better analysis from drunks down the pub
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Yaroslav Khromyak
(@Yaro_Harwood) reported
@bt_uk This has been escalated 5 times - no results. @OpenreachHelp @WeAreOpenreach is saying another appointment is needed - for what?? Neighbour downstairs in the same house got his internet up and running - why not me? Why does NOBODY want to put this issue to bad?
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キンバリー
(@EnajYelrebmik) reported
@bt_uk Hi, on my upgrade section i'm being offered full fibre 100, but not 500. Although this is an option when going through as a new customer. Am I not able to get it? or is it a phone up job?
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Clare Johnson
(@ClareTwirler) reported
@bt_uk my elderly parents have now been without a phone for two weeks. Broken promises and non delivery of hub/phones. Unacceptable.
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David Davies
(@Davidddavies1) reported
@bt_uk We’ve tried and tried. Apparently it’s a billing issue not a fault but no one can find the person to solve the issue despite being quick to take the money. Everyone we talk to fobs us off to someone else. Last call the agent out the phone down. I’m at the end of my tether!!!