BT (British Telecom) Outage Report in London, England
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The latest reports from users having issues in London come from postal codes SE14, NW6, EC1N, SE13, SE6, SW2, NW10 and SW16.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Watford, Camden Town, Waltham Forest, Croydon, Hounslow, Hackney, Enfield Town, Wembley, Newham, Northolt, City of London, Ilford, Wandsworth and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Watford |
Phone | |
| Camden Town |
Wi-fi | |
| London |
Phone | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
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James Drury
(@jamesd_27) reported
from
Islington, England
@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Eduardo Kerr–Oliveira
(@eodsgn) reported
from
Hackney, England
@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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AARON.
(@AaronNacey) reported
from
Barnet, England
@bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Katieeeee
(@katiegotscared) reported
@bt_uk my nans landline phones are saying "please check the line cord". Do you know what this means bc she's been on hold for about 30 minutes now. Is it an issue with her phones or the power lines outside?
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Ross
(@OutFawksed) reported
@BTCare I've had an issue that I logged over 2 weeks ago. My speed is still below the guarantee, and the fault has yet to be resolved. Why can't this be sorted?
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EmekaLagos
(@EmekaLagos) reported
@bt_uk Ridiculous fraudulent service. Customer#Gb2417144- £70 collected. Engineer scheduled. No visit. No contact. Now service claimed completed and £12.14 to be taken on 29 Dec. BT issued wrong transfer of service request to Sky. Now no Bt service. No sky service till Jan 7
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Perakeet
(@quackdaniels) reported
Hi @bt_uk - we're having trouble activating our broadband following a house move. We've been on the phone with customer support all day and got nowhere. Any chance you'd be able to help? Thank you.
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Jack
(@_jackstamp) reported
@bt_uk why is ur WiFi in Dundee not working ??
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Mair Allen
(@miseywisey) reported
@bt_uk hi my mother in law has asked me to report a fault on her landline but I can't get through on the phone. Can you help? Thanks
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Matt Rogers
(@bliprogers) reported
@bt_uk Yes I did and was told I'd get a call back today and surprisingly enough this hasn't happened. Told my current fix date (for your error) is Jan 13th, that'll be 35 days without service this time and 49 days in 4/5 months. Merry Christmas 🎅
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alphawaves
(@alpha_waves) reported
@bt_uk Ordered fiber 300 around 7 weeks ago, today was the 3rd appointment and the 2nd tine where an engineer didnt turn up. Waited in all day again!!!!!!!! Disgusting customer service and a 'we dont give a ****' attitude over the past month has made my blood boil.
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Marian Cosgrove
(@mariancosmik2) reported
@RuthieeL @bt_uk Like your Mum I live alone, but I don't have family, & friends live in other areas, so not close. There must be others like me. You know people will never ask for help, so what then
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Neil A Heywood
(@SirNeilH) reported
@bt_uk This is so NOT true, talk is cheap, the proof as they say is in the eating. Although I have complained 2 both @EE / @BT_uk that I have had NO landline for a year & a slow 2 no broadband they have chosen to promise action but do nothing. No #envy #CashBack Still paying for nothing