BT (British Telecom) Outage Report in London, England
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The latest reports from users having issues in London come from postal codes EC1N, SE14, NW6, NW2, NW10, SE13, SW8 and SE9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (7%)
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Phone (7%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Hackney, Camden Town, Ilford, Paddington, Croydon, Hampstead, City of London, Isleworth, Islington, Ealing, Southwark, Northolt and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Internet | |
| Hackney |
Total Blackout | |
| Camden Town |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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SALTED CARAMEL 🍫🍯 🇯🇲♑️
(@R_Tillo_x) reported
from
Camberwell, England
@bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies
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MadameCholet
(@PurpleDon1973) reported
from
Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Kelvin Thomson
(@ThomsonKelvin) reported
from
Barnet, England
@bt_uk Broadband seems to be down in Barnet area. Please advise
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Steve Rowley
(@MidEssexOD) reported
from
Islington, England
@Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.
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Louise Brooker
(@EdwynUK) reported
from
Walthamstow, England
@bt_uk is broadband down in Leyton E10? No service and router not responsive
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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Danny Attle
(@DanfromtheSouth) reported
from
Bromley, England
@btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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Daniel Hirschmann
(@danielhirschman) reported
from
Hackney, England
Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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Michael Wong
(@MJ_Wong) reported
from
Barnet, England
Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Maria Clifford
(@Mazza0308) reported
@bt_uk what is the problem with the wifi in SE13? I have a 2 bed flat, a Bt hub plus two boosters and an EE hub but WiFi cuts in and out all day. We only have 5 rooms in total how can we need 4 pieces of equipment and still not get a steady supply when trying to work.
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Bigant73🇲🇦🇯🇲🇬🇾Look within and know Peace ☯️
(@DappaTea) reported
Been a BT customer for 11 years always payed my bill on the day. So every 2 years I renew my boradband not the BT TV contract. The TV contract I aloud me to cancel my NOW TV contract when every I wanted, remember I'm only renewing my boradband. @bt_uk and not the TV contract..
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Captain Rat
(@captainrat) reported
@dunnsbakery @btbusinesscare Not bothered to as I thinks it’s a waste of time. Had an issue a few years ago that took 18 months to resolve and cost us more in wasted time than they paid in compensation. So we will be moving away from BT once out of contract.
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Ernie Thornton
(@darealern) reported
@bt_uk all day my Internet connection has been weak I'm not paying 50 plus per month for a service that doesn't work
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Bigant73🇲🇦🇯🇲🇬🇾Look within and know Peace ☯️
(@DappaTea) reported
There for you are forcing customers in contract they don't want! 11 years of problems with wrong contract and wrong Tv package. The first TV package crash my boradband for a week n 1/2, then the wrong package n TV contract. 3 times this happened n I stay with them @bt_uk 🤔🤔🤔
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Goldwings Executive Ltd
(@GoldwingsLtd) reported
@BTSopenreach You are very good at lying to customers. Had the worst engineer for installation and yet still no connection at property. @bt_uk Has to be the worst service provider.
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Digital Renegade
(@DigitalRenegad7) reported
@bt_uk is the worst ever company I’ve ever seen for customer service. Absolute shocker. They make it as impossible as they possibly can do you can’t access any help. A disgrace.
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Anand
(@anand322) reported
@bt_uk My service has been down for over 3 weeks now! 😢
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Medway Highways
(@MedwayHighways) reported
Traffic Alert: Town Road #Cliffe at junction with Lillechurch Road - multi-way signals in place due to emergency @bt_uk works
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Slim_Pickings
(@Slim_Picking5) reported
@btsport finally cancelled my subscription to your crappy service. Had ps5 since day1, still havent got 4k viewing on the app. Only have it for @ufc and you cant even have the events up to watch 10+ hours after its aired!