BT (British Telecom)

BT (British Telecom) Outage Report in London, England

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The latest reports from users having issues in London come from postal codes EC4R, SW8, RM11, SE26, SE27, E1, SW3 and SE1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in London, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in London, England 01/21/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Bushey, Islington, Fulham, Mitcham, Lewisham, Tower Hamlets, City of Westminster, Epsom, Finchley, Croydon, Enfield Town, Hackney, Harringay and Edgware.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomBushey Internet
United KingdomLondon Internet
United KingdomIslington Wi-fi
United KingdomLondon Wi-fi
United KingdomFulham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • seankerrigan Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • vickyr84 Vicky Robertson (@vickyr84) reported

    @bt_uk Well that's not very good service as I was advised by the lady on the telephone that it had all been done, so if I had not of contacted you on Twitter I would still have been waiting

  • Gethno1 Gethin Williams (@Gethno1) reported

    Diabolical service from @bt_uk.

  • dsteele83 diane steele (@dsteele83) reported

    @bt_uk Who exactly do I contact about no internet for 2 days?? Activation date yesterday and no one on phone willing to help! New customer already feeling like it was a bad move! WFH and home schooling now impossible

  • mike_lornewray Mike Lorne-Wray (@mike_lornewray) reported

    @bt_uk we loose our signal regularly, can't use wifi on any more than one laptop or phone any one time else it slows right down or cuts out. Was advise to by a booster from you now improvement. Need it sorting ASAP can't work.

  • oologist Paul Cross (@oologist) reported

    @bt_uk The device I am tweeting from or the laptop I have been having long time problems of trying to change the email password‽‽‽

  • mike_lornewray Mike Lorne-Wray (@mike_lornewray) reported

    @bt_uk we loose our signal regularly, can't use wifi on any more than one laptop or phone any one time else it slows right down or cuts out. Was advise to by a booster from you no improvement. Need it sorting ASAP can't work.

  • oologist Paul Cross (@oologist) reported

    @bt_uk As I am, unfortunately, not surprised to relate it didn't work I went into Google via the vertical ellipsis More Tools Clear browsing data [Clear Data] (button) Then through the steps and the old password was still there And the new password doesn't work either‽‽‽

  • CarlV_B TheBigRedFella (@CarlV_B) reported from Seaforth, England

    @bt_uk can I speak to a manager about a BT data breach as your staff can’t seem to fix it

  • brookesy40 Brad Brookes (@brookesy40) reported

    @btsportrugby @btsport pay all this money per month and the picture quality on the extra red button stuff is awful

  • SabotagedFool2 Colin 'GangStalked' Williams (@SabotagedFool2) reported

    @bt_uk I'm not sure if the router still keeps restarting because i've been distracted... but i'll get back in touch if there's any new problems... if i'm able to. Thank you. If only you could help with other (non-tech) issues as swiftly. But you can't.