BT (British Telecom)

BT (British Telecom) Outage Report in London, England

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The latest reports from users having issues in London come from postal codes NW6, SE14, EC1N, SE13, NW10, E13, NW2 and SW4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in London, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in London, England 09/16/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Hackney, Mitcham, Hampstead, Hammersmith, Chingford, Southwark, Wembley, City of Westminster, Enfield Town, City of London, Newham, Greenford and Kensington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • Jaypeeff Jonathan French 🇪🇺 #FBPE (@Jaypeeff) reported from Hammersmith, England

    @btsport **** off with your freezing live stream. I’m trying to watch #BARLFC

  • freshtodeath Fresh To Death (@freshtodeath) reported from Hackney, England

    @GaryLineker tell @btsport @btsportfootball to fix their bloody app!! 🤬

  • amitpanchal76 Amit Panchal (@amitpanchal76) reported from Watford, England

    Ready for the big game. Only issue I have is that it appears that @GaryLineker and @rioferdy5 have been squashed into a small studio. Clearly the Nou Camp doesn’t have the facilities the @btsport team are used to. #football #btsport #championsleague #BARLIV #BarcelonaLiverpool

  • danjlund Dan Lund (@danjlund) reported from Bromley, England

    Sums up @btsport awful pundits when Peter Walton thinks that hit his knee. 🙄 #MCITOT #specsavers

  • wayneos Wayne Lloyd (@wayneos) reported from Poplar, England

    The biggest problem at United are the Glazers and their puppet Woodward. If they cared as much about the team as they did getting the crest on tractors and mattresses things would be a lot better at @ManUtd #PLtonight @btsport

  • HatcherNick Nick Hatcher (@HatcherNick) reported from Poplar, England

    What a shit fight #FuryNorrad @btsport

  • Fatma0593 Fatma (@Fatma0593) reported from Poplar, England

    @GaryLineker @btsport @SpursOfficial @AFCAjax But BT Sport is awful!

  • SpiritofEden Carnaby Rob (@SpiritofEden) reported from Bromley, England

    I'm not a boxing expert but Rod Douglas jnr should never fight again #btsport #alberthall

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    this is why i dont want potch at United . every season they are close to something they always bottle it under him and always go on a bad run at the wrong time of season. keep ole in charge. if ole gets us top 4 and maybe fa cup keep him @ManUtd @btsport

  • woodgnomology paulusthewoodgnome (@woodgnomology) reported from Poplar, England

    @BigBlueDave @bt_uk @btsport @btsportfootball @YouTube Similar speeds, similar problem. Switched router off/on and it's much improved. Albeit, dropping out periodically for a couple of seconds. Only a problem on Smart TV YouTube app. No streaming issues via PC.

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @NorseSon @DailyMailUK Exactly. Sensationalising a headline which is total BS. Don’t say whether he even had a ticket for the game. All stupid if you ask me. @btsport showing it for free

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    @threeredkings No they won’t- @btsport @bt_uk has no issue charging for 24 / 7 WiFi & delivering 16/7 service but offering an upgrade to get a refund when service fails.

  • mikemulvihill1 mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

  • Micleadd7 Adam Michalczyk (@Micleadd7) reported from Walthamstow, England

    @btsport your commentary team is ******* awful. McManaman treats it like a jolly in the pub, Keown is a complete moron and Fletcher should go back to radio shows with Savage. Awful.

  • IANL80s ⚒ ian ⚒ (@IANL80s) reported from Croydon, England

    @btsport getting a bad echo from the background noise with the football on my tv

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    @btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again

  • AngelaGiliotti Angela Giliotti (@AngelaGiliotti) reported from Lambeth, England

    @SteveP37 @btsport Steve that’s why I cancelled them. @SkySportsPL are bad enough, but I need my football fix. Never liked @btsport

  • clueso69 Andy Baird (@clueso69) reported from East Ham, England

    @BTCare - really unhappy with the level of your service. Still waiting for the delivery of my WiFi extenders. This is the second order and still nothing. What’s the point of completing your surveys if nothing is done about it 😡😡😡

  • RealSport500 Sport500_official (@RealSport500) reported from Tottenham, England

    ...but some of the editing work was poor. Not sure if it’s @btsport editing or a central hub but felt we missed several parts of the action as slow-mo replays of nothing incidents were shown while we could also hear the fans + commentators interested in something we couldn’t see

  • chelsearust chelsearust (@chelsearust) reported from Croydon, England

    @btsport arm was in front of his body ,goal all day long ,stupid to even discuss it

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulettePeake Paulette Peake (@PaulettePeake) reported

    @bt_uk broadband down at CH66 in Ellesmere Port is this a known issue?

  • ArkamuNFT Arkamu (@ArkamuNFT) reported

    @bt_uk Hi. This has already been done. Openreach said the line is severed. They said BT will fix this but you won't come and look until Tuesday and then you need to apply for nthe council to give a permanent for temporary traffic lights. We may have no connection for weeks

  • luke_fabry Luke Fabry (@luke_fabry) reported

    @bt_uk our entire streets broadband is out regardless of provider because of a downed wire. All I get (when i eventually speak to a human) Is you're aware of a major incident but the estimated fix has slipped from last night to tuesday! Been down since Friday lunchtime.

  • PrincessHamira Shelley Tobin (@PrincessHamira) reported

    Yet again @bt_uk broadband has failed. We never seem to get a consistent connection. Frustrating.

  • Aztecgold1942 Aztec (@Aztecgold1942) reported

    @sadams_s @bt_uk I am English any problem ?.

  • KatGoulder Katherine (@KatGoulder) reported

    @bt_uk - can you let us know when broadband is due to be fixed? It’s been out for over 24 hours. We tried to report on phone yesterday but we’re on hold for over an hour. We live in a reception black spot and totally rely on our broadband service

  • ArkamuNFT Arkamu (@ArkamuNFT) reported

    @bt_uk Internet is down..fibre line has been severed on the street. All our neighbors have no internet but there is no fault registered on your site..

  • lou_everett1 Lou Everett (@lou_everett1) reported

    I received a number from @bt_uk to check up on a broadband fault that we’ve had since Fri. It helpfully informed me that there were no faults with any broadband! I’m not expecting miracles but some information on the fault and what’s being done to fix it would be useful!

  • ShamilaYounis Shamila Younis (@ShamilaYounis) reported

    @bt_uk Hi there, I am trying to make a payment to my account, when calling I have been told my account can’t be found. I am trying to log via the apps and my details are not recognised. Service has been cut off please help

  • SMonkey961 Snowmonkey961 (@SMonkey961) reported

    @bt_uk hi, can you provide any update on the outage in the TN20 area? My BT just says the fault was reported on Friday but no updates seem to be available anywhere