BT (British Telecom) Outage Report in London, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
The latest reports from users having issues in London come from postal codes EC4R, SW8, RM11, SE27, NW6, E11, E1 and W4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Tower Hamlets, Bushey, Watford, Bermondsey, Hackney, Enfield Town, Ealing, Harringay, Paddington, Croydon, Hendon, Leyton, Wembley and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| London |
Internet | |
| Bushey |
Internet | |
| Watford |
Internet | |
| London |
Internet | |
| Bermondsey |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Sab
(@28Zizou) reported
from
Merton, England
@virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.
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LT✨✨
(@LKT2011) reported
from
Barnet, England
@Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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Bill Banks
(@bill_banksy) reported
from
Bromley, England
@btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.
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Martín Pane 🐦
(@martinTayx) reported
from
Camden Town, England
@Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈
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Matt the Cab
(@Matboy_Slim) reported
from
Camberwell, England
What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE
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dadzoola
(@dadzoola) reported
from
Tottenham, England
@bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.
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FirstClassLounge
(@1stclasslounge) reported
from
Stratford, England
So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
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Brian Hutchinson
(@bhutch41) reported
from
Lambeth, England
@bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!
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Ray Rajani
(@ManUtd_BITW) reported
from
City of London, England
@truesricosta @Ossyref @StephMcMahon @WWEUniverse @btsport @btsportwwe @WWE @WWENetwork Sorry i misread this all - i thought the question said live on tv (misread the wwe network bit) and I agree with the last tweet. If anything i wish raw and sd could be on the wwe network quicker (but again tv license issues prevent this)
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
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Polly Cziok
(@PollyCziok) reported
from
Hackney, England
Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.
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Johnny Murnane
(@Johnny_Murnane_) reported
from
Islington, England
@bt_uk Working now thanks. App on phone, first time customer.
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Mike Neale
(@Mike_E_Neale) reported
from
Harrow Weald, England
Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2
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Barry
(@uksov) reported
from
Eltham, England
@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
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lisah1974
(@harberlisalfc) reported
from
Hackney, England
@bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way
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J
(@CFCJae_) reported
from
Bromley, England
Was getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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dan flower
(@danflower) reported
@BTCare can you tell me how to cancel BT sport packages - your website is hopeless or deliberately designed to not allow cancellation - all you do it confirm i have the package i want to cancel or direct to me to buy what i already have.
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Stuart Duff
(@duffy1972) reported
@HefinR I got told by @bt_uk I would need to spend £110K to achieve 10mbs in upgrading their network!!
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KLR Racing
(@Racing_KLR) reported
@bt_uk today I purchased some emergency hot spot Wi-fi as I was low on data! Sadly where I live the hot spot I need is so weak it is just about 1 bar and cannot use it! Please could I have a refund??? I am gutted and I don’t have a lot of money to waste!!
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Robo Bot
(@robobotbotbot) reported
@bt_uk your 151 fault number is broken it just disconnects you when transferring to an advisor.
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MistyMoo
(@Scullie01) reported
@bt_uk Hi. Moving house tomorrow and the activation date for new service is tomorrow. However, I have no service today at current address. Help!
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lev_vst
(@lev_vst) reported
@bt_uk With BT never been able to watch TV catch up on my TV, as soon I changed to Sky I could! Same exact copper cables. How do you explain that🤔? And Sky more affordable. Better customer service, must add.
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soph v. 458
(@sophb66) reported
My WiFi has been terrible this morning @bt_uk dropped out 3 times in 10 mins. I am really busy with work please don’t do this to me
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Sam Hinks
(@samhinks) reported
@btbusinesscare, @BTBusiness. Something told me it would be a nonsense dealing with BT trying to get fibre broadband. Should have trusted my instincts. Apparently my address doesn't exist, even though I'm an existing customer. Can anyone else provide that service in Stockbridge?
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Buffy Iles
(@BuffyIles) reported
@bt_uk @VodafoneUK @Ofcom help me out here guys, BT cancelled my services with Vodafone then have failed to connect me to theirs, now told I'll have to wait 'a few weeks'. Is this a bit naughty? I'm running everything from my phone tether right now, ive got no broadband 😳
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MRT The Duck
(@MRTTheDuck) reported
@KarkinosSolar @bt_uk Sounds more like a wiring issue, have they checked the box outside the house? I was getting disconnects and **** speeds. He re routed some wires and it’s stable and now 11mb from 2mb previously