BT (British Telecom)

BT (British Telecom) Outage Report in London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in London come from postal codes EC4R, RM11, SW8, SE27, SW4, E1, SE26 and E11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in London, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in London, England 12/22/2024 08:00

December 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Tower Hamlets, Hounslow, Islington, Hornsey, Leyton, Bermondsey, Paddington, Hackney, Croydon, Enfield Town, Finchley, Holborn, Lewisham and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomTower Hamlets Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomTower Hamlets Internet
United KingdomHounslow Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • Morris2906 Morris Hickey # FREE AT LAST # (@Morris2906) reported from Chigwell, England

    Therein lies the clue. If he was from BT then he'd know whether you have internet. If you get such a call give no information and just hang up. @bt_uk @metpoliceuk

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!

  • MPRidsdale Matt Ridsdale (@MPRidsdale) reported from Islington, England

    @bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.

  • miltipello Joshua Milton (@miltipello) reported from Camden Town, England

    Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.

  • bhutch41 Brian Hutchinson (@bhutch41) reported from Lambeth, England

    @bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Camden Town, England

    @bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.

  • CFCJae_ J (@CFCJae_) reported from Bromley, England

    Was getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

  • ManUtd_BITW Ray Rajani (@ManUtd_BITW) reported from City of London, England

    @truesricosta @Ossyref @StephMcMahon @WWEUniverse @btsport @btsportwwe @WWE @WWENetwork Sorry i misread this all - i thought the question said live on tv (misread the wwe network bit) and I agree with the last tweet. If anything i wish raw and sd could be on the wwe network quicker (but again tv license issues prevent this)

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • martinTayx Martín Pane 🐦 (@martinTayx) reported from Camden Town, England

    @Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈

  • TDMaurice Tom Maurice (@TDMaurice) reported from Wandsworth, England

    Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    @bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’

  • dangregorybfc Dan Gregory (@dangregorybfc) reported from Bromley, England

    @bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it

  • 28Zizou Sab (@28Zizou) reported from Merton, England

    @virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • roemayo loveNHS💙 3.5% #FBPE #FBPPR #rejoinEU 🕷🐟🇪🇺🇬🇧 (@roemayo) reported

    Hi @BT_UK - please #StartSpreadingLove and #StopFundingHate I am disappointed that you are still advertising on sites that promote hateful rhetoric. As a customer I urge you to think more ethically

  • martychimp99 martin campbell (@martychimp99) reported

    @btsport who is this stupid woman you got commentating its ridicolous shape up get someone decent and let her clean the office

  • jacquiann64 Jacquiann (@jacquiann64) reported

    @bt_uk long term customer here; broadband, landline and mobile. Will have to reconsider if you advertise on GBNews #DontFundGBNews #dontfundhate

  • LfcBrowne steven browne (@LfcBrowne) reported

    @bt_uk Hi, I rang BT last night they said an engineer would call today between 8am and 1pm but he never arrived.

  • James_Taylor75 BIGT (@James_Taylor75) reported

    @Poldisleftpeg @btsport VAR is giving offsides for things that the best linesman or lineswomen would struggle to see and get correct at full speed, but can’t get involved when a clear pen should be awarded because thats not what it’s designed for!! Sick and tired of these poor pundits

  • Poldisleftpeg Brad (@Poldisleftpeg) reported

    Hey @btsport send Peter Walton home. He’s utterly useless and quite simply no good at the job you’ve given him. Please remove him. You have enough bad pundits as it is.

  • foxesLCFC John (@foxesLCFC) reported

    Goalkeepers get far too much protection from referees. If you come out to claim a ball but bounce of the attacker that’s not a foul. More poor decisions in this dodgy season! #NEWSOU #NUFC #SaintsFC @btsportfootball @btsport @btsportscore

  • helsbels1410 Mrs Hayes💙 (@helsbels1410) reported

    @bt_uk Hi Lesley... unfortunately they are... however I don’t really think he totally understood what he was agreeing to initially... he’s really upset and distressed about this and can’t move services to new address... can you help at all?

  • scotty8113 Scott (@scotty8113) reported

    It feels like the @SouthamptonFC equaliser is only a matter of time. It’s **** being an @NUFC fan #nufc #NEWSOU #btsport

  • Calvey94 Joe (@Calvey94) reported

    @acrobatonline @btsport @StockportCounty I think there's a very outside chance but very unlikely. Would take a big turnaround in voting, almost certain resolution 1 will pass so teams will decide their own league and so far I think only 1 of 8 votes for national league have been for null and void. N&S is looking close