BT (British Telecom)

BT (British Telecom) Outage Report in London, England

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The latest reports from users having issues in London come from postal codes EC4R, SW8, RM11, SE27, E1, E11, NW6 and SW3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in London, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in London, England 04/22/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near London, England

The most recent BT (British Telecom) outage reports came from the following cities: Leyton, Finchley, Croydon, Bermondsey, Holborn, Fulham, Tower Hamlets, Carshalton, London, Wembley, Southwark, Catford, Islington, Watford and Tottenham.

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City Problem Type Report Time
United KingdomIslington Internet
United KingdomLeyton Internet
United KingdomFinchley Internet
United KingdomCroydon Internet
United KingdomBermondsey Wi-fi
United KingdomHolborn Internet

Community Discussion

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BT (British Telecom) Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • freshtodeath Fresh To Death (@freshtodeath) reported from Hackney, England

    @GaryLineker tell @btsport @btsportfootball to fix their bloody app!! 🤬

  • woodgnomology paulusthewoodgnome (@woodgnomology) reported from Poplar, England

    @BigBlueDave @bt_uk @btsport @btsportfootball @YouTube Similar speeds, similar problem. Switched router off/on and it's much improved. Albeit, dropping out periodically for a couple of seconds. Only a problem on Smart TV YouTube app. No streaming issues via PC.

  • HatcherNick Nick Hatcher (@HatcherNick) reported from Poplar, England

    What a shit fight #FuryNorrad @btsport

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    And on top of that subtitles which cannot remove blocking bottom of the pitch and whoever is typing it is clueless on names of players, new cheese = now chase ffs @btsport this is awful

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    @j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future

  • Jaypeeff Jonathan French 🇪🇺 #FBPE (@Jaypeeff) reported from Hammersmith, England

    @btsport **** off with your freezing live stream. I’m trying to watch #BARLFC

  • JessePeacock Jesse Peacock (@JessePeacock) reported from Lambeth, England

    @bt_uk your Bt Faults website is broken. Won’t let me book an appointment for an engineer. Pls help 😩

  • Belger91 Tom Belger (@Belger91) reported from Wandsworth, England

    Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal

  • AngelaGiliotti Angela Giliotti (@AngelaGiliotti) reported from Lambeth, England

    @SteveP37 @btsport Steve that’s why I cancelled them. @SkySportsPL are bad enough, but I need my football fix. Never liked @btsport

  • DiegoSemerene Diego Semerene (@DiegoSemerene) reported from Hammersmith, England

    Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!

  • amitpanchal76 Amit Panchal (@amitpanchal76) reported from Watford, England

    Ready for the big game. Only issue I have is that it appears that @GaryLineker and @rioferdy5 have been squashed into a small studio. Clearly the Nou Camp doesn’t have the facilities the @btsport team are used to. #football #btsport #championsleague #BARLIV #BarcelonaLiverpool

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    @btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @NorseSon @DailyMailUK Exactly. Sensationalising a headline which is total BS. Don’t say whether he even had a ticket for the game. All stupid if you ask me. @btsport showing it for free

  • Pegers Gustav Pegers (@Pegers) reported from Wandsworth, England

    @RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it

  • westheweasel Russell Kelly (@westheweasel) reported from Islington, England

    @wobblyclark @btsport Game was shit too

  • IANL80s ⚒ ian ⚒ (@IANL80s) reported from Croydon, England

    @btsport getting a bad echo from the background noise with the football on my tv

  • Fatma0593 Fatma (@Fatma0593) reported from Poplar, England

    @GaryLineker @btsport @SpursOfficial @AFCAjax But BT Sport is awful!

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    @threeredkings No they won’t- @btsport @bt_uk has no issue charging for 24 / 7 WiFi & delivering 16/7 service but offering an upgrade to get a refund when service fails.

  • mikemulvihill1 mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

  • chelsearust chelsearust (@chelsearust) reported from Croydon, England

    @btsport arm was in front of his body ,goal all day long ,stupid to even discuss it

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gumplock gumplock (@gumplock) reported

    @xRelentless7x @bt_uk I moved and got better service for half the cost. Talktalk, much better.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • BigHero92 Becky (@BigHero92) reported

    @bt_uk hi, any known problems in the stockport SK1 area for broadband? Box keeps dropping out connection, been happening all evening.

  • DavieONeill David O'Neill (@DavieONeill) reported

    @JhaideSung @alrussx @bt_uk People trying to work from home in an epidemic & you’re guaranteeing speeds that you can’t deliver on. Rather than try to fleece people out of more money, how about you fix the issue and offer people the tools they need to access your half-arsed service? Staff couldn’t care less

  • gumplock gumplock (@gumplock) reported

    @bt_uk And charges twice as much for the same service as others.

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

  • Crashedfiesta Crashed (@Crashedfiesta) reported

    Just over an hour until I can see if the @bt_uk digital voice service finally starts working. Fortunately, I've only been waiting since 3rd December 2020 when it was first supposed to start. 🙄

  • timbhoy1 Mr Green (@timbhoy1) reported

    @bt_uk I have upgraded my Wi-fi package 3/4 times and each time it was a short term fix your engineers confirmed that with the amount of wireless devices I have you broadband can’t cope so it drops devices then crashes we reset the router it works for a week or so then it crashes.

  • DanielCraft94 Daniel Craft (@DanielCraft94) reported

    Spent well over 24 hours speaking to @bt_uk support all leads to them trying to raise this with openreach but from here has never progressed, has been terrible service.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?