BT (British Telecom)

BT (British Telecom) Outage Report in London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in London come from postal codes EC4R, SW8, RM11, E1, SE26, NW6, SE1 and SE24.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in London, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in London, England 08/07/2025 04:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near London, England

The most recent BT (British Telecom) outage reports came from the following cities: Balham, London, Bermondsey, Camden Town, Leyton, Southwark, Ealing, Croydon, Hackney, Streatham, Tower Hamlets, Bushey, Barking, City of Westminster and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBalham Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomBermondsey Wi-fi
United KingdomLondon Internet
United KingdomCamden Town Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • wp257 Warren Price (@wp257) reported from Barnet, England

    Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • ThomasGrundy3 Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • Barneteye Roger Tichborne/Rog T (@Barneteye) reported from Barnet, England

    @andrewsduncan1 @btsport They have a policy of employing crap analysts

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hovemonkey Katie Humphreys (@hovemonkey) reported

    Just out of curiosity @bt_uk, If we had not mentioned our monthly direct debit, would you have continued to charge us during this seemingly endless service interruption ?

  • bobby_owl Paul Hickling (@bobby_owl) reported

    @bt_uk Finally got through to your helpline after over 30 mins on hold, now you text me to say that you aim to fix my broadband by 4th Oct??? Really??? No broadband for 5 days? Pathetic, again.

  • bobby_owl Paul Hickling (@bobby_owl) reported

    @bt_uk Another week, another BT issue. Where are my BT Soort channels? They’ve disappeared from my BT TV. I’m already missing the game I wanted them for.

  • MarianRose76 Marian (@MarianRose76) reported

    @bt_uk my parents phone line is off in BT27. is there an issue?

  • FcMaltes JetsetReaper (@FcMaltes) reported

    @btsport fix the commentary on the Benfica v Barcelona game!!!!

  • _dc67 𝘋𝘢𝘯𝘪𝘦𝘭 (@_dc67) reported

    @bt_uk Yes done that, also reset the router. Seen loads of tweets having same issue also people on the bt help site who have been unable to get a fix. Got 2 ps5’s and both having the same issue

  • thomasukthomas Thomas Thomas (@thomasukthomas) reported

    @btsport your app does not work on Amazon Firestick lite? The app loads and then I cannot navigate. Are you having issues?

  • smithlord44 Carefree44 (@smithlord44) reported

    @ChampionsLeague I would be watching at home but @btsport @BT charge me for a service I can't use

  • FPL_TomGeorge FPL Tom (@FPL_TomGeorge) reported

    @btsport Can you please fix your app on the PS5? Keeps telling me to reinstall it or restart my PS5.

  • connorjeffaries Connor Jeffaries (@connorjeffaries) reported

    @bt_uk @Spen92 That literally hasn’t answered anything. Your customer service is as poor as your app