BT (British Telecom)

BT (British Telecom) Outage Report in London, England

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The latest reports from users having issues in London come from postal codes EC4R, SW8, RM11, SE27, E1, SE26, SE1 and W4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in London, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in London, England 03/30/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Ealing, Leyton, Wembley, Streatham, Enfield Town, Bermondsey, Croydon, Watford, City of Westminster, Hampstead, Lewisham, Tower Hamlets, Bushey and Harringay.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomEaling Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • dangregorybfc Dan Gregory (@dangregorybfc) reported from Bromley, England

    @bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    @bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

  • Morris2906 Morris Hickey # FREE AT LAST # (@Morris2906) reported from Chigwell, England

    Therein lies the clue. If he was from BT then he'd know whether you have internet. If you get such a call give no information and just hang up. @bt_uk @metpoliceuk

  • miltipello Joshua Milton (@miltipello) reported from Camden Town, England

    Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

  • Djbarryc Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare having intermittent issues with our broadband. Trying to do the online check and it’s taking forever. We had this yesterday as well.

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

  • RyanSkeggsUK Ryan Skeggs (@RyanSkeggsUK) reported from Tottenham, England

    Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • iamjoelyoung Joel Young (@iamjoelyoung) reported

    @bt_uk house move yesterday and no internet at new house. Have tried all trouble shooting problems but not working. I’m hugely disappointed but not surprised unfortunately. Always shocking service when it comes to BT. Need help ASAP please?

  • PlenoOrgano Organo Pleno (@PlenoOrgano) reported

    @bt_uk 2/2 It did not recover until I sent the tweet. We need good speed as her phone calls are over the internet. (It is an NHS service). Thanks for your prompt attention.

  • nw1gunner Anwar Hussain (@nw1gunner) reported

    @bt_uk I’ve still not had a callback and it’s approaching 9pm. This is very concerning and alarming that this is the way a customer complaint is being dealt like. This is a breach of guidelines set by @Ofcom on customer complaints handling. I want a senior manager to call me back.

  • MattPFC matt 🦧 (@MattPFC) reported

    @SamWilliamsPFC @bt_uk You never really know with bt

  • ste__83 Ste (@ste__83) reported

    @dangadsden1993 @btsport **** sake, hope that trend dies

  • nw1gunner Anwar Hussain (@nw1gunner) reported

    @BTCare @financialombuds I believe the poor way my complaint has been handheld is a direct breach of @Ofcom policies and processes on complaint handling. My complaint ref is: VOL013-569118771964

  • Joe_Kumar007 Joe_Kumar (@Joe_Kumar007) reported

    @BTCare @BTGroup BT has without a doubt the worst WiFi. Literally has been acting up for the past couple months and every time BT is contacted they say the same thing and do nothing 🤦🤦🤦🤦

  • irishbuddha76 Stephen (@irishbuddha76) reported

    Can someone please explain why @btsportwwe insist on those random stupid black bars during the programming? @wwe @btsport #wwe

  • AyBarker92 Alex Barker (@AyBarker92) reported

    @bt_uk my area is still down any update when it be fixed been like 6hrs now - Gateshead

  • nw1gunner Anwar Hussain (@nw1gunner) reported

    @btcare @financialombuds I have rang in and been told numerous times that I would receive a callback from a manager to resolve my complaint. But this has not happened. I’ve received poor broadband service for 3 months and now evidence of further poor customer service