BT (British Telecom) Outage Report in City of Westminster, Greater London, England
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The latest reports from users having issues in City of Westminster come from postal codes SW1V, W9 and NW8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Croydon, Hackney, Hammersmith, Camden Town, Hounslow, Southall, Wandsworth, Harrow, Watford, Brentford, Ilford, Paddington and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Southwark |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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Richard
(@sirblackers) reported
from
Walthamstow, England
@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Turner
(@Tturner23) reported
@bt_uk My BT says there is problems in my area. My WiFi works but BT Sport is down?
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Kevin Parker
(@KevinP184) reported
In the words of Peter Walton "VAR is not there to get the correct decision". Come on @btsport get rid of this idiot or be complicit with the things he says .
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Stephen Garnham
(@Sggarnham) reported
@bt_uk ordered full fibre 900 on the 5th Dec. Engineer booked for 26th Jan. booked the day off work only for no one to show or even contact me. 2 days later I finally get through to customer care only to be told the engineer hasn’t updated their notes for today?? Not good enough!
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Political Animal
(@dialecticdingo) reported
@Lawrencemscott @EE @bt_uk Another loyal customer I see!
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Ryan Hardy
(@hardyrj) reported
@bt_uk are there any issues with BTWifi at the moment? I’m unable to login to a Wi-fi hotspot today with my BT broadband account. Also just tried setting up an account buying a 5 day pass and I can’t even login to my account with that either
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Ace
(@optimusafc) reported
@arsenalmine @Chezzygooner @btsport I mute it. It's not like there's crowd in the sradium, which generates atmosphere. I refuse to listen to lazy stereotypes, bad rakes and general drivel.
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Scott
(@scotty8113) reported
It feels like the @SouthamptonFC equaliser is only a matter of time. It’s **** being an @NUFC fan #nufc #NEWSOU #btsport
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Beth Allison-Glenny
(@BethjAllison) reported
@bt_uk hi bt, I’ve got a vulnerable old lady without a working landline and I’m some distress. 0800 number on your website says not to call them. Help?!
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Hardeep Chahal
(@chahal759) reported
@bt_uk are there any BB issues today in this area as I don’t have any access?
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alan morris
(@alanmor79147552) reported
Jesus Christ,the female co-commentator just put the own goal down to the ‘slippery surface’, I’m sorry but that freak occurrence would have happened even if it was bone ******* dry , also she surly cannot fit anymore footy ‘cliches’ into this stint can she??🙈🙈 @btsport #NEWSOU