BT (British Telecom) Outage Report in City of Westminster, Greater London, England
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The latest reports from users having issues in City of Westminster come from postal codes SW1V , SW1 and W2 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in City of Westminster, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near City of Westminster, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Croydon, London, Brentford, City of London, Enfield Town, Southwark, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Barnet, and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 9 hours ago |
|
Croydon
|
Internet | 9 hours ago |
|
London
|
Internet | 12 hours ago |
|
Brentford
|
Total Blackout | 13 hours ago |
|
Croydon
|
Internet | 16 hours ago |
|
London
|
Internet | 18 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Martin Warner (@mwarn73) reported from Poplar, EnglandSo in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Will Perry (@willperryTV) reported from Ealing, EnglandNone of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Ric Mann (@ricmann1977) reported from Camden Town, England@moodybastardo @alexhoweng @btsport Bit rude.
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Martin Warner (@mwarn73) reported from Paddington, England48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Jonny (@Jonny93715061) reported from Croydon, England@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC
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Laura Holland (@LauraHolland) reported from Lambeth, England@pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄
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Phil Swallow Photography (@philswallowpics) reported from Croydon, EnglandNot quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Martin Warner (@mwarn73) reported from Poplar, England@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Diana (@PaintSewGlueChe) reported from Wandsworth, England@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Amy Withnall (@crazyaimz4) reported from Richmond, England@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Laura Holland (@LauraHolland) reported from Lambeth, England@Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out
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Fr Hugo Adán (@FrHadan) reported from Camberwell, England@bt_uk me bt WiFi has been down for the last six hours!
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Adam Matthews (@AdsMatthews) reported from Lambeth, England@EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it
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Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, EnglandSo I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Martin Warner (@mwarn73) reported from Poplar, England@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Martin Warner (@mwarn73) reported from Paddington, England@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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RAdams (@RAAdams96) reported from Epsom and Ewell District, England@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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Scott Brindley (@scottyboy1973) reported from Poplar, England@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Ed Woodhouse (@edwardwoodhouse) reported from Bromley, EnglandBT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
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Martin Warner (@mwarn73) reported from Paddington, EnglandI really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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m bulp (@mbulp1) reportedDear @bt_uk @BTSopenreach. Aware Government has promised a massive Fibre Installation by 2026, Writing to request an investigation for FTTP to my premises (1/2 mile over open fields from existing network) as the current copper service is constantly breaking by tree damage. Pls DM
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Simon Pople (@simonpople) reported@btbusinesscare It’s up and running now well nearly. BT Fibre that drops 4 times in an hour and doesn’t automatically flick over to BT’s EE hybrid connection isn’t what was sold to me very poor so far. Thanks for the £13 off my bill for taking over 2 months to deliver BT Fibre pathetic service
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alickie (@alickie66) reported@Beviathan @virginmedia @bt_uk Best advice is avoid BT like the plague. Zero customer service. Promise the world and provide nothing. A long period of stress and frustration awaits you if you join BT
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Simon Kirby (@simonkirby86) reported@BTCare disappointed but not at all surprised with your customer service about a mobile issue that was all of your making. Couldn’t be bothered to deal with me so you hung up. I’d be angry but it’s not the first time
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Isabel Martin (@McIzzerson) reported@bt_uk my BT Full Fibre is down and has been for over 12 hours - I’m due to start work in 30 minutes and still nothing. Please can you help me?
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alickie (@alickie66) reported@hex @bt_uk Whatever you do NEVER choose BT
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Caw04 (@caw04) reported@bt_uk We are gonna try phoning tomorrow to try and figure out why we pay over 100 a month for rubbish speeds when in 2018 we was paying less for a better service from yourselves. I think you have been rinsing us dry for no reason. Ofcom might have to have a look.
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MegaMouth (@MegaMouth_UK) reported@virginmedia So glad my cancellation is only a week away, how can an ISP as large as @virginmedia have such poor customer support. Taking your status page offline when there is an outage isn’t cool! @bt_uk for the win
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me (@ShaneBoz76) reported@PauldaRita @IanDarke @btsport It's not a ridiculous tweet, it wouldn't be so bad if he went down on contact but it was like he turned to look to see if there was any dog **** on the floor before he dropped. Embarrassing
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Gregg Hickman (@zachary_garber) reported@BridgnorthWolf @SkyUK @bt_uk I switched from Sky mobile, broadband & phone. They are an absolute shower. The VIP stuff is bollocks! I have & continue to have **** service! Signal - excuses or no response. Never, ever call back….I could go on. It has got worse since I renewed the TV package too!