BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1P and W2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 05/14/2025 00:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Leyton, London, Southwark, Ealing, Bushey, Tower Hamlets, Islington, City of Westminster, East Ham, Enfield Town, Lewisham, Watford, Bermondsey, Hackney and Harringay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLeyton Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomEaling Wi-fi
United KingdomBushey Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • RyanSkeggsUK Ryan Skeggs (@RyanSkeggsUK) reported from Tottenham, England

    Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.

  • miltipello Joshua Milton (@miltipello) reported from Camden Town, England

    Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare having intermittent issues with our broadband. Trying to do the online check and it’s taking forever. We had this yesterday as well.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • Djbarryc Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

  • RotarianZena Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • jugolotus Jules Ugo (@jugolotus) reported from Camberwell, England

    Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

  • NeilFranks7 Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • RyanHeatly Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • aineocallaghan Aine O' Callaghan (@aineocallaghan) reported

    @bt_uk you told us that there are network issues being resolved that shouldnt take longer than 24 hours....on website it says no problems at all! We haven't had internet in 2 days.I am spending a fortune on data. NW1 area...do you think you can give info on this asap!

  • JamesMack213 James Mackinnon (@JamesMack213) reported

    @bt_uk meant to be fast and reliable internet, having such bad internet connection even after the technician came out and said he’s “fixed it”

  • EliseS1303 Elise (@EliseS1303) reported

    @bt_uk extremely disappointed in the lack of customer service. 2 hours on the phone today still no answer and still waiting for a promised 3pm call back from a manager

  • liznotts15 liz nottingham💙 (@liznotts15) reported

    @bt_uk Thanks I’ve done all that and ended up with a succession of engineers sorting it. The service has been very unstable.

  • _leannie87 Leanne (@_leannie87) reported

    @bt_uk there’s a service outage in my area that’s going to take a few days to fix, I’m on Halo how do I get a mini hub?

  • GetReadyForWar getreadyforwar (@GetReadyForWar) reported

    @bt_uk sort your **** out your bunch of ******* regards. My 4g mobile hotspot is more reliable than your ******* wifi network. Get your ******** hobbits out to fix your shitshow of a network and stop *************** out of your customers.

  • Golden_bhoy Golden Bhoy (@Golden_bhoy) reported

    @bt_uk Hi, no my wife called your support line and the problem has been fixed. Thanks very much for chasing this up.

  • PaulUnderdown1 Paul Underdown (@PaulUnderdown1) reported

    @bt_uk You aren't taking over a service, it's a new service from a new home. You are sending stuff to arrive today to an address no-one is living at!

  • juliecigman Julie Cigman (@juliecigman) reported

    @bt_uk We finally managed to get through on the phone and confirmed appointment time. We’re crossing fingers that the engineer arrives at the right time (he can early last time and we were out) and fixes the problem. If not, I’ll get back in touch. Thanks

  • chopaway Will (@chopaway) reported

    @peterjohnduffy @bt_uk Same problem here. BT drops out daily ever since I upgraded to fibre optic and I was sent a new router. Sucks when you need reliable internet access for your job.