BT (British Telecom) Outage Report in City of Westminster, Greater London, England
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The latest reports from users having issues in City of Westminster come from postal codes SW1V and W9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Islington, Tower Hamlets, Hampstead, London, Southwark, Thornton Heath, Hounslow, Barnet, Hackney, Orpington, Croydon, Wandsworth, Bromley, Camden Town and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Tower Hamlets |
Phone | |
| Hampstead |
Internet | |
| London |
Total Blackout | |
| Southwark |
Phone | |
| Thornton Heath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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Shelly
(@Michell32388272) reported
from
Tottenham, England
@bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Joe Maguire
(@Jmaguire2) reported
from
Hackney, England
@btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Anne De'Ath
(@AnneDeAth) reported
from
Harrow Weald, England
@bt_uk Sorry, doesn't work. Text fails to send.
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Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma
(@Alouema2) reported
@bt_uk It's OK Paula, I parted ways with BT years ago due to the ridiculously bad customer service, passed around different countries on hold from what I remember. UK only call centres with well trained staff who can speak & understand English to a good standard would be a start.
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Clare Chalmers 💜🤍💚
(@clarechalmers5) reported
@PrivacyMatters @bt_uk Best thing to do - Never ever fill in surveys.
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CT Call
(@palmer_call) reported
'We Connect for Good. We're here to help' No they don't. A #dementia customer has called abt a fault but told to text @bt_uk. They can't text so where does that leave them? A phone comp that won't talk over the phone.@age_uk shd pull up companies who profit off ppl they shd help
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Joe // 康乔
(@jkangqiao) reported
@bt_uk Maybe the ‘fuzzy search’ should be disabled on 2 letter searches? A boolean search might work better in this case? Thanks again for your help with this. (2/2)
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Eddy
(@Gingeronstun) reported
@bt_uk So can you offer a better solution for getting my devices to talk to each other across 2.4 and 5GHz, other than turning one off and having an overloaded single channel? I moved to you from Virgin because they were unreliable, but this is hardly hassle free.
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Richard Taylor
(@rickytick69) reported
@bt_uk No need to wait in fact, some devices show full signal but nothing downloading
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Sam Smith
(@JBagwah) reported
@bt_uk No... Because its working fine now. But when there is a problem with it, you put the error message as above to get out of the guarantee. Of course if I run your test now it's fine. Complete con.
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George Stefanis
(@stefanisg) reported
Funny thing. The website experience for getting a @bt_uk broadband is so bad and i find impossible to find a way to contact their sales department. Looks like a @virginmedia customer acquisition scheme.
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Dave Edwards
(@DaveEdwards97) reported
@bt_uk No known issues. Very frustrating as I’m trying to work from home at this moment!
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Eddy
(@Gingeronstun) reported
@bt_uk I know, that's the whole problem. Because some devices can't communicate across channels, I have to force them onto a single channel. The only way to do that on the SH2 is to turn one off, which then overloads that channel.