BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 02/07/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hounslow, London, Hackney, Croydon, Enfield Town, Wembley, Newham, Northolt, City of London, Ilford, Wandsworth, City of Westminster, Southwark, Paddington and West Wickham.

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City Problem Type Report Time
United KingdomWaltham Forest Internet
United KingdomHounslow Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • DLion1986 DreamLion1986 (@DLion1986) reported from Stratford, England

    @btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    had an IP bleed between us and our neighbours for 3 weeks. Still waiting for BT to diagnose the problem (although we have!!) social media team amazing but @bt_uk very slow. Anyone else had similar issues? Means slow or no internet, random webpages blocked. Drop outs on zoom.

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • rayallsop1983 RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • Loft4W Loft4Words (@Loft4W) reported from Camberwell, England

    @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    Hi @BTCare, can you please help me activate my btpure card please? Something is not working.

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • rprakoso13 Rendy Prakoso (@rprakoso13) reported from Camden Town, England

    @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @btsport the sound on channel 423 is broken. Please fix before kick off!!

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • matt_diangelo Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RichieUK_TTV Richie #SaveNeighbours (@RichieUK_TTV) reported

    @bt_uk Value team? I’m not a good customer yet :p but I was last year and I remember having to fight hard for fibre 2 when I signed up then too! Since your base systems say that I’m not eligible to sign up to it - another staff at the time had to use another system to which worked

  • Jraw911 Jraw91 (@Jraw911) reported

    As we enter day 7 of the no broadband saga, I can only hope that @bt_uk can fix the issue before the @PowerWashSim update arrives tomorrow and the damage to my reputation is irreparable

  • retro_lemons Business Enthusiast (@retro_lemons) reported

    @btbusinesscare To be fair this is not nearly so bad as the time you cancelled my telephone line by accident. I am guessing it will be more efficient to wait for the help desk on the morning. You could flag the conflicting info in the picture for someone to fix

  • jon16923 jon williams (@jon16923) reported

    @bt_uk hi just wondering if you can help just wondering if I can remove my @Netflixhelps that I had thought the subscription your subscription service as I'm moving to @SkyHelpTeam and have cut your service to the lowest pacl to the contract ends but still saying basic netflix

  • SandTKlosinski1 Klosinski Economic Development (@SandTKlosinski1) reported

    @bt_uk there has been no internet connection in LA158SD since 1am Tuesday bt Web says it would be down up to 24 hours but this now long passed still no service please advise when service is to be reinstated +cause of breakdown + refund, Access is essential for the business

  • victorialynch24 Victoria🌸 (@victorialynch24) reported

    @bt_uk what’s going on with the internet? It’s been down for around an hour now…

  • SteveGCadman Steve Cadman (@SteveGCadman) reported

    After six months trying in vain to get broadband installed for my father, I am finally giving up. Well done @bt_uk you’ve broken my spirit. Worst customer service I’ve ever experienced. #liars

  • KiCornwall Philip White (@KiCornwall) reported

    @bt_uk one unhappy customer. My line was supposed to be activated today only to find a message saying it has been delayed until 27 May. I have taken the day off and now I have no WiFi

  • johnrobb77 john robb (@johnrobb77) reported

    @andybcom it was unbelievably bad - you couldn't use it abroad, the spam, it lost emails, it would jam up, the customer service was pitiful - BT were there worst email provider I've ever used. @bt_uk

  • tanya_ldn Tanya Miller (@tanya_ldn) reported

    @bt_uk having nightmares with our Wi-Fi! We’ve upgraded and have had several engineers out and our wifi is worse then ever! Please help as making working impossible!