BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in City of Westminster come from postal codes SW1V and W9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 02/19/2026 16:20

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Wandsworth, City of London, Hammersmith, Camden Town, Edgware, Croydon, Mitcham, City of Westminster, Enfield Town, Poplar, Islington, Tower Hamlets and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomWandsworth Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • rob_fisher_efc Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

  • EdwynUK Louise Brooker (@EdwynUK) reported from Walthamstow, England

    @bt_uk is broadband down in Leyton E10? No service and router not responsive

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • peter33266430 peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • danielhirschman Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bnedge Ben Edge (@bnedge) reported

    @bt_uk having issues with my broadband that this affecting my ability to work from home and was just connected to the rudest customer support adviser I've ever dealt with and my issue and query remains unresolved.

  • Matt_Clough Mathew David Clough ㅂㄹㅁ (@Matt_Clough) reported

    @btsport is there a way to cancel@my brain sport online?

  • sfmkrw Karl Weir (@sfmkrw) reported

    @bt_uk been on phone 30 mins with 3 different departments trying to find out if they are still attending my appointment they made 2 weeks ago and no one can tell me. This was meant to be a upgrade. Wish I hadn’t of bothered !! Bad service !

  • yasminlambert Yasmin Lambert (@yasminlambert) reported

    @bt_uk any idea when our WiFi will work again? It was meant to be upgraded today but instead it’s either been down or really slow and patchy all day

  • mark_sharrock Mark Sharrock (@mark_sharrock) reported

    @BTCare again you you letting us down loads of phone calls and answers it's fixed it not .... trying to work from home .... mini works abit engineer on Thursday not happy at all 😨😨

  • Tonysmini Tony (@Tonysmini) reported

    @GabyRoslin @BTCare What’s the issue? It may be something we can help with?

  • GrahamLangland1 Graham Langlands (@GrahamLangland1) reported

    @GabyRoslin @BTCare Oh Gaby, I feel for you. I had the same run-around from Oct to Dec last year, got lucky and finally got someone who wasn't happy with what was going on and she took it on board to get my problem fixed. Openreach were asking me to contact BT with their findings after home visits!!

  • BamBamBarton Brett Barton (@BamBamBarton) reported

    @btbusinesscare Done, still searching about the lack of Cusomter service, beyond bad

  • HaZaa365 Ha Zaa (@HaZaa365) reported

    Can you please help @Btsport with an issue I have accessing the app via Amazon Firestick? When I try and log in, I cannot enter any uppercase characters. Tried uninstalling and reinstalling the app, even using phone as a remote but nothing works.

  • HenryEvans16 Henry Evans (@HenryEvans16) reported

    @Ofcom @WhichUK @bt_uk am I right in saying Ofcom don't deal with complaints about repeated failings with poor broadband service? who is the independent regulator then for these complaints?