BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V, W9 and W2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 12/21/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Hackney, City of Westminster, Wandsworth, Hammersmith, Greater London, Croydon, Barnet, Camden Town, Paddington, Ilford, Southwark, City of London and Enfield Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomCity of Westminster Total Blackout
United KingdomWandsworth Internet

Community Discussion

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • DecorTiles Decor Tiles (@DecorTiles) reported from Watford, England

    @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • anton_georgiou Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

  • KristinaWallen Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • TheStarPA The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • londonsnewbie Livvy (@londonsnewbie) reported from Hounslow, England

    @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jackspb01 Steven Jackson (@Jackspb01) reported

    Peter Walton @btsport “Martial QUITE RIGHTLY WENT DOWN” There we have it. There’s the problem. There.

  • mike7dunn Michael Dunn (@mike7dunn) reported

    Are the @btsport commentators actually stupid? He’s overturned it cause he won the ball, no ones denying contact, but ball first. #MUFC

  • jonaspablo45 the boy Jones (@jonaspablo45) reported

    @btsport Hang on “Martial quite rightly went down”? Having your shirt pulled from behind doesn’t make you fall over, it makes you slow down. So why is it ‘quite right’ that he went down? Martial in your good books is he, because other players would be SLATED for that.

  • TomsGoalPost Tom (@TomsGoalPost) reported

    @bt_uk Shocking service. No broadband for 4 days due to your negligence.

  • SpookieLady ѕρσσкιєℓα∂у (@SpookieLady) reported

    @bt_uk thanks BT, in a queue for almost half an hour & then at 8.02 recorded message to say you are now closed & cut my call off. Shocking customer service!

  • ChrisGraves19 chris. (@ChrisGraves19) reported

    Against a really poor team in @WBA, this has been the most lacklustre, lethargic and uninspiring performances from @ManUtd. No quality or tempo at all. Shocking. Ole needs a rocket. #MANWB #btsport

  • burreauxtoaj RP. (@burreauxtoaj) reported

    @Scottgibb1 @btsport @GoBearcatsFB Poor start 😭

  • paul_jamo Paul James (@paul_jamo) reported

    That’s enough @ManUtd @btsport @rioferdy5 I can’t waste any more of Saturday night on this dross. Awful football, clueless. It’s West Brom not Real Madrid.

  • ChrisWard_85 Chris Ward (@ChrisWard_85) reported

    @bt_uk Hello Neil G, my internet came back, but its running slow. Fibre uograde is due 10th dec, sooner the better for me, if any pressure can be applied

  • dan84145405 dan (@dan84145405) reported

    @btsport embarrassment commentary never a penalty idiots