BT (British Telecom) Outage Report in City of Westminster, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in City of Westminster come from postal codes SW1V.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Croydon, City of Westminster, Southwark, Northolt, Paddington, West Wickham, Hounslow, Newham, Epsom, Wandsworth, Islington, City of London and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Wi-fi | |
| Croydon |
Phone | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
-
Michael Wong
(@MJ_Wong) reported
from
Barnet, England
Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
-
Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
-
Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
-
Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
-
Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
-
The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
-
julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
-
Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
-
DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
-
Vaughn Highfield
(@Starfox118) reported
from
Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
-
victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
-
Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
-
Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
-
DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
-
Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
-
julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
-
Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
-
Steven Chapman
(@DrStevenChapman) reported
from
Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
-
Decor Tiles
(@DecorTiles) reported
from
Watford, England
@bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP
-
Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Ria Hall
(@memyself_n_boo) reported
been ignored for the last week by your consumer resolutions team & am in the middle of a complaint to the communications ombudsman wondered if I’d get a response this way. Phone is now saying line in use. Can’t see app as internet STILL not working @bt_uk aware bill not paid
-
Juhil Patel
(@ItzJP_1) reported
@bt_uk Waited 22 days for an engineer to show up for Slow speeds and Internet Dropout issues! 5 visits booked and 4 of them were NO show! Engineer advises to call BT! LOL No communication from case manager.. Maybe @Ofcom can help? I’m not the only one complaining by looks of it!
-
WelshSpur
(@Cymru369) reported
I've been very patient @bt_uk and now very frustrated and disappointed you hold my money. Had an email to say a complaint has been opened on my behalf. I haven't opened one, just want our money back PLEASE!!!!
-
Nick Rogers
(@NickRogersGolf) reported
Well at the moment, piss poor service from @bt_uk & @SkyHelpTeam for a change of a phone line for my mum, who has a Careline & just had a serious medical condition diagnosed. #nophonefor5days #greatcustomerservicenot
-
Alicia Katharine
(@AliciaKM07) reported
Actually didn’t think it could get any worse than @TalkTalk - however @bt_uk are on another level!! First they cancel my order 5 days after my service went live. Place a new order to rectify this but only place a landline order not broadband!!! 😡😡😡
-
James
(@James49875734) reported
@bt_uk Hiya, We, recently installed bt broadband and our connection has been quite poor: Latency spiking at 2000, the wifi dropping out seemingly every 30 minutes without fail. Its essential to have reliable internet as a family member works in care. Any help appriciated? :)
-
David Hayes
(@Dawei3735) reported
@bt_uk Internet down since Sunday, engineer assigned today and didn't even come to the house to give an update on the status or next actions #epicfail
-
David Babb
(@daveb1973) reported
@bt_uk another failed appointment, and more lies from your management, you really are the worst #worstcustomercare
-
Ruby Rockcake
(@rubyrockcake) reported
@bt_uk our broadband has been down since 4pm-help
-
Circle Cloud Comms
(@CircleCloudCo) reported
@HeartGallery @btbusinesscare We'd love to help if you're looking for a better provider. Ps, we answer the phone within one ring and resolve most issues including billing over the phone. Give us a try, 0333 043 6600