BT (British Telecom) Outage Report in City of Westminster, Greater London, England

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near City of Westminster, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Enfield Town, City of Westminster, Paddington, Southwark, Wembley, Mitcham, Islington, Barnet, Sutton, Croydon, Hounslow, Hampstead, and Newham.

City	Problem Type	Report Time
Hammersmith	E-mail	11 hours ago
London	E-mail	11 hours ago
London	Internet	11 hours ago
London	Wi-fi	11 hours ago
Enfield Town	Internet	14 hours ago
City of Westminster	Internet	15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

• 
  Dein Moore (@deingerous1) reported 3 minutes ago from Stratford, England

  @BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!

• 
  Craig McRae (@craig_mcrae) reported 4 minutes ago from Lambeth, England

  @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

• 
  Anouska Leon (@AnouskaLeon) reported 6 minutes ago from Merton, England

  @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

• 
  Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported 8 minutes ago from London, England

  Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

• 
  JorG (@spanishgeo) reported 13 minutes ago from Merton, England

  @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

• 
  Ben Fisher (@BenFisherCT) reported 17 minutes ago from Islington, England

  We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

• 
  Matty (@Scott9M) reported 17 minutes ago from Wandsworth, England

  @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

• 
  AARON. (@AaronNacey) reported 18 minutes ago from Barnet, England

  @bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.

• 
  Mewes (@MewesRonnie) reported 22 minutes ago from Bexleyheath, England

  @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

• 
  Dein Moore (@deingerous1) reported 23 minutes ago from Stratford, England

  @bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.

• 
  Lloyd Cook (@mrlloydcook) reported 30 minutes ago from Lambeth, England

  @bt_uk my internet has just gone down in SW4, my hub has the orange light

• 
  Emma Stone Sports Therapist🦸🏼‍♀️ (@EmmaStonePT) reported 33 minutes ago from Enfield Lock, England

  @dannzy1 @bt_uk very slow all week 👎🏻

• 
  Phelan Hill MBE (@PhelanHill) reported 35 minutes ago from Wandsworth, England

  Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

• 
  JorG (@spanishgeo) reported 36 minutes ago from Merton, England

  @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

• 
  Jenni Hibbert (@jhibbert1) reported 37 minutes ago from Hammersmith, England

  @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

• 
  Ria Hall (@memyself_n_boo) reported 43 minutes ago from Enfield Lock, England

  Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

• 
  Eduardo Kerr–Oliveira (@eodsgn) reported 44 minutes ago from Hackney, England

  @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

• 
  Scarebear (@Scare158Steve) reported 49 minutes ago from Wandsworth, England

  @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

• 
  Rebecca (@RebeccaMc) reported 53 minutes ago from London, England

  @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

• 
  Anouska Leon (@AnouskaLeon) reported 54 minutes ago from Merton, England

  @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  S (@MidgarWorkshop) reported 6 minutes ago

  @bt_uk I've called you, calm and collected, and again enraged.. Your service is unacceptable and caused me to suffer because I COULDNT CALL A DOCTOR. As previously mentioned in the calls, I NEED HELP!!!! you did nothing

• 
  marcus pip (@msp_mr_) reported 6 minutes ago

  @bt_uk 1 month no fibre and so many missed repair dates ive lost cpunt, yet when I ask to be let out of my contract BT reply is we will discuss this once the repair is complete... looks like never then

• 
  Manor Farm Shop (@manorfarmshopuk) reported 7 minutes ago

  @BTBusiness @btbusinesscare worst company service ever???? Probably

• 
  R MC (@mcgeo99) reported 10 minutes ago

  @bt_uk Completely hopeless. Report fault on 12th. Engineer booked, visited and fixed fault in 5 minutes according to tracker! Check yesterday about booked appointment today- no need to be at home sir. Cancel time off. Told today they do need access. Joke company.

• 
  Quick Man -he/they- (@theQuick_Manalt) reported 10 minutes ago

  @Kasper_isnt_gay @bt_uk yup, going on here too. but it's being very stop-and-start now instead of a full outage.

• 
  Fiona M More (@newgrandmomma) reported 12 minutes ago

  @bt_uk appalling customer service from Dominic (Newcastle) in retention, have had enough rudeness to last a lifetime , will be moving my firm’s account too #noloyalty #rude

• 
  𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported 13 minutes ago from Newbiggin-by-the-Sea, England

  @bt_uk No I haven't as I've never been anywhere near a BT WIFI Access Point and only relied on mobile network signal

• 
  Matthew Titley (@TitsOut) reported 13 minutes ago

  @bt_uk Yea, you need to send Open Reach round ASAP to sort it out, you also need to refund me costs of having to go to the office as it doesn’t support WFH, and my Sky Multi room subscription as that can’t be used on the EE box. Cheers, my name is linked to my account.

• 
  𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported 15 minutes ago

  @bt_uk I have gone through this more times than I can remember, originally the website reported that there was an issue at the postcode I supplied and that it would be dealt with...fast forward 3 months and it was still the same. I ended up contacting the Mobile Team at BT (1/2)

• 
  owain (@zinfandel101) reported 18 minutes ago

  @bt_uk i order a broadband connection and tell you there is no socket to plug router in - you tell me that you can’t do anything till the end of today when it is end of day 1 - plan to fail is epic! I then have to wait 2 weeks for an engineer