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BT (British Telecom)

BT (British Telecom) outages and service status in City of Westminster, England

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Full Outage Map
  • BT (British Telecom) generated 15 outage signals in the last 24 hours around City of Westminster, including 15 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 10, 5:46 PM GMT+1.
  • 66% Internet (66%)
  • 15% Wi-fi (15%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 0% TV (0%)

The latest reports from users having issues in City of Westminster come from postal codes SW1V , W2 , SW1 and W9 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near City of Westminster, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, and City of Westminster.

CityProblem TypeReport Time
London Phone 40 minutes ago
London Internet 2 hours ago
London E-mail 3 hours ago
London Total Blackout 5 hours ago
London Internet 6 hours ago
London Wi-fi 9 hours ago

Nearby cities with recent reports

London

65 recent signals

40 minutes ago
City of London

4 recent signals

22 hours ago

Community Discussion

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • nadinematheson
    Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • justcryhavoc
    Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • BlackheathDogs
    Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. ๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚ "BT, you'll get better service in Portugal"......

  • CasanovaThePlug
    Cas ๐Ÿ‡ฏ๐Ÿ‡ฒ (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • niallthorpe08
    Niall Thorpe (@niallthorpe08) reported from London, England

    The service weโ€™ve received from @bt_uk over the last year is shocking! Now they want to change us ยฃ250 to leave when weโ€™ve not had WiFi for months! Disgusting service!

  • TalieDelemere
    talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • RebeccaMc
    Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • Huskymannia
    Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • kateMorris102
    Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • joemjeffrey
    Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • NicoSCMP
    Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parentsโ€™ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they havenโ€™t turned up or said anything. shite ๐Ÿ—‘

  • whitedan2001
    Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk weโ€™ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - whatโ€™s going on?

  • RyanHeatly
    Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • eventsbykitch
    Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • petergardner50
    peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • kiekyobadeo
    KX (@kiekyobadeo) reported from London, England

    IF YOUโ€™RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • ManUtd_BITW
    Ray Rajani (@ManUtd_BITW) reported from City of London, England

    @truesricosta @Ossyref @StephMcMahon @WWEUniverse @btsport @btsportwwe @WWE @WWENetwork Sorry i misread this all - i thought the question said live on tv (misread the wwe network bit) and I agree with the last tweet. If anything i wish raw and sd could be on the wwe network quicker (but again tv license issues prevent this)

  • emilyraylondon
    Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • mikemulvihill1
    mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers ๐Ÿง #EuropaLeague2019

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • me_not_animal
    ๐Ÿง Me Might be Animal! ๐Ÿง (@me_not_animal) reported

    Well the @bt_uk saga continues! Emailed the ELC team on Friday about the issues, someone called first thing this morning and had escalated things with @WeAreOpenreach to have an engineer out this afternoonโ€ฆ. And surprise surprise, OpenReach failed to turn up again (3rd failure)

  • HooverMouse
    mouse (@HooverMouse) reported

    Come on @bt_uk Fix your email login. Happens to so many people, so often.

  • Smicer999
    Darren Smith (@Smicer999) reported

    @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service Iโ€™ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

  • DomusCaligari
    DomJo (@DomusCaligari) reported

    @RichardLatto @bt_uk Ah, I'm glad it's not just me, here's hoping for a fix soon.

  • 88ejackson88
    Emma (@88ejackson88) reported

    @bt_uk Internet cut out last night. Router is blue but says no Internet connection, struggling to even use phones on 4 and 5g and all other devices and gaming consoles not connecting. Its been rebooted and factory reset, help please?

  • mertisbrilliant
    Mert (@mertisbrilliant) reported

    @bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?

  • nwwilson
    Norman Wilson (@nwwilson) reported

    @bt_uk Thank you for that wonderful advice. I'm onto 150 as your message arrived. On hold for the past 1 hour and 2 minutes. Outstanding customer service ๐Ÿ‘๐Ÿ‘

  • welshshez81
    welshshez (@welshshez81) reported

    @bt_uk why am I still waiting for an adviser to help me via your chat option on website. It's been an hour and 10 minutes so far. A bit ridiculous don't you think?

  • johnconner05
    john conner (@johnconner05) reported

    @bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL

  • messalinahooper
    grace hooper (@messalinahooper) reported

    So very disappointed with the lack of Internet with the new service @bt_uk ๐Ÿ˜ž ๐Ÿ˜• ๐Ÿ˜’