BT (British Telecom) Outage Report in City of Westminster, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in City of Westminster come from postal codes SW1P, W2, SW1, W9, WC2R and NW8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Bermondsey, Croydon, Tower Hamlets, Hounslow, Islington, Hornsey, Leyton, Paddington, Hackney, Enfield Town, Finchley, Holborn, Lewisham and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Bermondsey |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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EJ Ward
(@EJWardNews) reported
from
Lambeth, England
@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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R4T3D_R7
(@R4T3D_R7) reported
from
Poplar, England
@Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Liz
(@ejp72) reported
from
Walthamstow, England
@btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Ryan Skeggs
(@RyanSkeggsUK) reported
from
Tottenham, England
Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@bt_uk the connection is so poor is driving me mental
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Natt Day
(@nattatouillez) reported
@bt_uk My parents terminated their contract with you on 2nd December, but you still charged them £45 for a 11 December to 10 January bill despite their termination? Please help.
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Linda with an i
(@hartleyhare12) reported
@bt_uk Hi I need to cancel my Dad’s account with you for Landline and Broadband ...do you have a special bereavement dept number to ring, or account cancellation number? Or can I do it all online? I just want a no fuss solution please.
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Juxto
(@JuxtoG) reported
@bt_uk I’m escalating my problem and taking it to Oftel. You have ignored my complaint and you’re ignoring my messages.
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υтнαѕ
(@Uthas1) reported
@bt_uk I'll also mention I was out of contract and I never renewed my contract either. To send a debt letter during the biggest financial crisis in most peoples lifetime is a royal slice to anybody neck. I have nothing but pure hate for BT.
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Callum Bates
(@MasterCal23) reported
@bt_uk Been without broadband for 5 days. 3 engineers out in 3 days. Numerous calls, finished off today by “Alan” - telephone resolution team - asking me “what do you want out of this?” and “We’re not giving out compensation”. Anyone who can actually help??
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Pickled Tiger 🐯
(@PickledTiger_) reported
@JuxtoG @bt_uk feel your pain, i've been battling against shitty BT service for nearly 2 years with no alternative as they all use BT lines. They're a ******* joke.
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spoonsy 1480
(@spoonsy1480) reported
@JuxtoG @bt_uk I have found them all to be bad, had zen didn’t want to send out an engineer as it would cost them, bt is dire so are sky and virgin, only on virgin because of the speed
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Neville Woods
(@GardnerWoods) reported
@MarkColes01 @bt_uk BT customer service was consistently bad. spending hours on the phone waiting for an answer, crap responses, no solutions, no explanations, expensive service
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StewbieDoobieDoo
(@ColesStew) reported
@JuxtoG @bt_uk Seems as though @bt_uk needs to wake up. Garbage service especially in this example, might want to consider completing tasks you get paid for. At this point I’ve heard countless complaints about this sort of problem with the company, and it seems like a scam more than anything.
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Neville Woods
(@GardnerWoods) reported
@bt_uk @frankevans074 i’ve been through hundreds of these comments and this is the only positive feedback i’ve seen. BT for me was a terrible experience, both for me and my business, didn’t swap to another service out of loyalty, so glad i’m shot of BT now. don’t use BT, it’s consistently rubbish