BT (British Telecom) Outage Report in City of Westminster, Greater London, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in City of Westminster come from postal codes SW1V , SW1 , W2 and NW8 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in City of Westminster, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near City of Westminster, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Southwark, Westminster Abbey, Enfield Town, City of Westminster, Paddington, Wembley, Mitcham, Islington, Barnet, Sutton, Croydon, Hounslow, and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 3 hours ago |
|
London
|
Internet | 6 hours ago |
|
Hammersmith
|
Internet | 13 hours ago |
|
London
|
Internet | 16 hours ago |
|
London
|
Wi-fi | 18 hours ago |
|
London
|
Internet | 19 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
-
Siobhainis (@Siobhainis1) reported from Croydon, England@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
-
Ian Briggs (@ianbriggs) reported from Croydon, England@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
-
Nathan Talbot (@nathantalbot) reported from Camden Town, England@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
-
Radio Facilities (@RadioFacilities) reported from Hounslow, England@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
-
Graham Le Fevre (@MaverickLegacy) reported from Brentford, England@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
-
Nathan Talbot (@nathantalbot) reported from Camden Town, England@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
-
Siobhainis (@Siobhainis1) reported from Croydon, England@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
-
Blackheath Dog Walkers (@BlackheathDogs) reported from London, England@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
-
Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
-
سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
-
-
Marv- So Real Sounds (@MarvManPro) reported from Poplar, England@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!
-
Martin Warner (@mwarn73) reported from Poplar, EnglandFunny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔
-
Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP
-
Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
-
Zarghum hassan (@Zarghum) reported from Ilford, England@btsport my phone app is not working who can help
-
Kiwi 🥝 🔜 #EGX London | #4TG Game Con (@TheBonnieKiwi) reported from Poplar, England@kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin
-
Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England@Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas
-
Paul Kendrick 🐭🎮🍸🏳️🌈🎭 (@PaulyKendrick) reported from Islington, England@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
-
Michelle Casey (@mishmash100) reported from Wandsworth, England@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk They just don’t care, they want the money but treat their customers like they are an inconvenience
-
cbrown431@btinternet.com (@browneyedlass09) reported@bt_uk I am sick of bloody bt!!!!! My internet connection is no good yet again, It's been up and down all over the holiday and I have to try and fix it!! I can't watch films on Amazon or talk to my friends on twitter. You should release me from my verbal contract.🤬🤬🤬🤬🤬🤬
-
Richard Hume (@RichardAHume) reported@IanDarke @btsport it’s bad enough that you seem to put McManaman on co-coms for every city game, and yet you think that isn’t enough, so Ian Darke has to mention money at every stage. We’re now on Pep’s coat? Really?!! Cancelling.
-
Alex Mann (@plastic_pearl) reportedIan Darke and Steve McManaman are making a bad match worse. Just prepared facts about the 60s and 70s and general platitudes. Any insight or analysis please? #MCINEW #btsport
-
tonydean (@tode39) reported@bt_uk Always getting problems with internet dont go with bt avoid them at all costs!
-
Sue Lennox (@SuzieLenno) reported@bt_uk my broadband is going off intermittently orange light on hub. Can you check service in my area please I’ll DM my details
-
James Baker (@james7baker) reported from Derbyshire, England@mattharvey07 @bt_uk I already have, more than once. Though @bt_uk take around 45 mins to speak to you. I call Sky and get through almost straight away. I just can’t believe how they can be so bad
-
gemma lou (@gemma486) reported@bt_uk hi I have horses in Winmarleigh Lancashire and a cable that goes across my field is down how can I get it sorted with out phoning cause I hate phoning sorry bt
-
Matt Rogers (@bliprogers) reported@bt_uk @WeAreOpenreach Morning, me again.... 👋👋 Day 18 (42 in total) of no service. Thanks for cutting me off (again) and then not owning or resolving the problem 👍👍
-
🤘 (@lewvandy) reported@bt_uk when is the call centre open?? I've been trying to contact since 8am as per your scheduled hours. Having continued problems with my broadband since it was supposedly activated on the 18th!