BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in City of Westminster come from postal codes SW1V, NW8, SW1, W2, W9 and SW1W.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 11/18/2025 17:35

November 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Sudbury, London, Buckhurst Hill, Hammersmith, Chingford, Hackney, Wandsworth, Southwark, Hounslow, Harringay, City of Westminster, Croydon, Ealing, City of London and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSudbury Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • ThomasGrundy3 Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • wp257 Warren Price (@wp257) reported from Barnet, England

    Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • Barneteye Roger Tichborne/Rog T (@Barneteye) reported from Barnet, England

    @andrewsduncan1 @btsport They have a policy of employing crap analysts

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PeckhamRose PeckhamRose (@PeckhamRose) reported

    @bt_uk @firstnamejanusz That goes both ways. Now, why are our emails down today and why is BTTV down too?

  • JiimButters JimButters (@JiimButters) reported

    @bt_uk is there a problem with the broadband at the moment? Im only getting 46 down on a 150mb connection.

  • antiquemapsuk mapsandantiqueprints (@antiquemapsuk) reported

    @bt_uk I'm still waiting for BT to cancel my 'purchase' of a 'call blocker' sold to me whilst I was trying to contact a BT representative to help stop a scammer from using my phone number to steal from clients!

  • handryer1979 Andrea Sant (@handryer1979) reported

    McManaman has to be the worst pundit on @btsport 🥱😴

  • lee4ord Lee Ford (@lee4ord) reported

    @btsport - Where is the pictures? The team are currently resolving the issue? WTF? #THFC

  • jackimacca jackimacca (@jackimacca) reported

    What wrong with Mcmanaman saying that tackle was ok he scrape his foot down his shin.@btsport

  • silkysingh1000 Sunil Singh (@silkysingh1000) reported

    @kopmemorabilia @btsport Some ****? It’s all ****!

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    You know @btsport, it would be nice to watch the match in UHD, if only the UHD channel wasn't so jittery. 🤦 Whoever's problem it is, whether it's @btsport or @virginmedia, sort it out!!! #RANLIV #ChampionsLeague

  • neilbays Neil (@neilbays) reported

    @btsport @virginmedia is there an issue with the ultimate channel. Watching football on Saturday and the picture was not smooth, there was a slight, noticeable jump same is happening tonight but when I watched the games on normal HD channel all was ok

  • Mr_Westie Mr_Westie (@Mr_Westie) reported

    @bt_uk Hi BT full fibre down again. 3 days on and off. Engineer booked for today 1-6pm but did not show. Still holding on the phone for over 1hr