BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V and W9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 02/18/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Croydon, Mitcham, London, Camden Town, City of Westminster, City of London, Enfield Town, Poplar, Islington, Tower Hamlets, Hampstead, Southwark, Thornton Heath and Hounslow.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomCroydon Internet
United KingdomCroydon Wi-fi
United KingdomMitcham Wi-fi
United KingdomLondon Internet
United KingdomCamden Town Internet

Community Discussion

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • JAndresDJ97 J Andres 🎧 (@JAndresDJ97) reported from Brentford, England

    @btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Worcester Park, England

    @DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there

  • Mutsa8 Mutsa Magadah 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇿🇼🇧🇷 (@Mutsa8) reported from Camden Town, England

    @StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

  • ElmslieEnder Sudhir Rawal (@ElmslieEnder) reported from Wealdstone, England

    What an enjoyable watch #poundland was @btsport . The rejuvenation of Chelsea. Can’t believe @eddiemacbawa was left in the cutting floor! Played at Harlington a couple of times and remember how awful it was as Sunday morning player let alone as a professional.

  • Em_Hands Emma Hands (@Em_Hands) reported from Twickenham, England

    @bt_uk atrocious service once more - NO INTERNET, NO LANDLINE & NO MOBILE for 7 DAYS. Every day an engineer is promised - due yesterday, due today now TUESDAY apparently. 🤬😡😤 #CustomerServiceFail

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

  • skyebnic Skye Nicolson (@skyebnic) reported from Addington, England

    Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

  • puntofisso Giuseppe Sollazzo (@puntofisso) reported from Tottenham, England

    @bt_uk Done, let me know what the next steps are. We have no alternative connection as we live in an area with weak mobile signal and can't work with it.

  • alanburkittgray Alan Burkitt-Gray (@alanburkittgray) reported from London, England

    @bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her

  • susan_pym Susan Pym (@susan_pym) reported from Brentford, England

    To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare

  • albsar1970 Al Sarpong (@albsar1970) reported from Kensington, England

    Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport

  • antoniofrank82 antonio (@antoniofrank82) reported from Brentford, England

    I regret so much in have hot CK tract with @bt_uk , they have promised my internet on last Friday and since that everyday is a new excuse … and always “sorry” honestly I horrible how they make us to feel useless #badcompany #barcustomerservice 😤😢😤😢

  • kylepont KP 🇺🇸 (@kylepont) reported from Ilford, England

    Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk any news on when the Brixton BT outage is going to be dealt with?

  • RadarRadar Alan R Adair (@RadarRadar) reported from Hounslow, England

    @btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.

  • Trizz_7 TQ (@Trizz_7) reported from Hackney, England

    @btsport fix your ******* app, always telling me I’m not in the UK when I clearly am

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyCooll Skull Walker 🇺🇳 (@AmyCooll) reported

    @robertcarlyle_ @btsport @btsportrugby My God, I never betrays, it is destroy.

  • GhostSingh7 Ghost Singh (@GhostSingh7) reported

    Probably old but I pay my TV license+ Sky + BT monthlies (yes I do) to hear expert ex-footballer analysis - not for some cunty bollux fancam supporters bullshit that I can get for free off you tube **** off @btsport @BBCMOTD @SkySports Stop being thirsty for influencers

  • Tomahol1 Tom Holland (@Tomahol1) reported

    47 days since my @bt_uk broadband last worked. Back then, Europe and North America were one third of a centimeter closer together. £46.31 spent on that service, £378.00 owed in compensation. @WeAreOpenreach SSKMD MSO active for 101 days, 5 missed resolution dates. #stilloffline

  • BustedSec ۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗ🆃🆁🅴🆉 (@BustedSec) reported

    @bt_uk @getoliverleon Your answers indicate that you do not understand even the fundamentals of networking. You should help the customer open a ticket with tech support, not try to upsell him on a package that doesn't address or fix the issue. #BadCustomerService

  • NoadesRoss Ross Noades (@NoadesRoss) reported

    @bt_uk are offering a £20 voucher if they can't fix your speed 'within 30 days'... If their repair speed is as fast as their internet, it's gonna cost them.

  • famelicose2 famelicose (@famelicose2) reported

    @bt_uk It’s ok. Just helpful to customers if known issues are made public!

  • Magxck Mike (@Magxck) reported

    @ItsJustAntNow @bt_uk Yeah? Already done that. And the chair and the setup. Hit my limit yesterday after coming back from my shift at Tesco for scrims, for my internet to **** itself mid way through the set :)

  • DSByr2022 DSB (@DSByr2022) reported

    Hi @bt_uk we had no broadband service at all yesterday and a vague commitment from you to fix it today. Will you refund me for the lack of service? Don't see why I should pay for a non existent service.

  • lucylemon Lucy 💙💛 (@lucylemon) reported

    Always fun to head into a busy work week only to find you have no internet. Apparently there's a service fault in the area which will be sorted by 6am today *checks watch* Any update yet? @bt_uk

  • anthony64501957 anthony jefferies (@anthony64501957) reported

    @btbusinesscare I have no faith in your company anymore. it`s shameful they way you treat people