BT (British Telecom) Outage Report in City of Westminster, Greater London, England
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The latest reports from users having issues in City of Westminster come from postal codes SW1V and W2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Epsom, Wandsworth, Hackney, Croydon, Islington, City of London, Newham, Poplar, Northolt, Greater London, Southwark, Harringay and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Hounslow |
Wi-fi | |
| London |
||
| Epsom |
Internet | |
| Wandsworth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Ed Woodhouse
(@edwardwoodhouse) reported
from
Bromley, England
BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@btsport my phone app is not working who can help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Big ****
(@BigJockNewPage) reported
@bt_uk answering to put you on hold and hang up. useless *****
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David Meurig Rees
(@ycymrocymraeg) reported
@bt_uk Unable to access BT home page, error message Cannot reach this page. IE and Chrome give this message. Can access other sites, is there a problem with the site today?
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Pippa
(@PipHaines) reported
@MartinFishHort @bt_uk We’ve had the most awful experience too!
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Marc Atkins
(@marcatkins74) reported
For all the #saintsfc fans (and probably #LCFC fans) saying why BTSport for the semi final coverage? Its because BBC get first choice of the matches and they've (obviously) chosen to cover the Chelsea v Man City semi. Agree about the kick off time though... that's pretty ****!
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Emily Lewis
(@lou_lou_505) reported
@bt_uk how are your customers supposed to work from home when it takes you so long to fix issues? I’m now without a phone line or internet until Wednesday. Will you be paying me back the money I’m losing from being unable to work?
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Rebecca
(@polcatr) reported
@bt_uk Hi, our BT wifi has been bad all week but it’s been absolutely dreadful today to the extent that it has impacted my entire afternoon’s work. Please could you let me know how I can make a formal complaint to finally get this sorted?
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yeehaw
(@TheElleElla) reported
It goes without saying, @bt_uk are scam artists with dodgy and rude customer advisors. Luckily in a couple of months my contract term will be ending.
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Scott Goode
(@Goodie1001) reported
@virginmedia why can’t I watch on my iPad, the rescheduled rugby game on btsport 2 this afternoon?? Watching rugby on my iPad has never been a problem before. Rights restrictions notice is appearing on my iPad. Very very disappointed and angry. Why?
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Trix
(@trixamabell) reported
@bt_uk The text check was fine but I need to go through the handbook that was sent. It has been awful today.
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Linda James
(@cerelin) reported
@btbusinesscare terrible service from you. Been promised an engineer twice this week. No sign of one.