BT (British Telecom) Outage Report in City of Westminster, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in City of Westminster come from postal codes SW1V and W2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Enfield Town, Hampstead, Islington, Hounslow, Hackney, Barnet, City of London, Southwark, Tower Hamlets, Bromley, City of Westminster, Greenford and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
||
| Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
-
KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
-
Kass
(@Kass1411) reported
from
Paddington, England
@btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue
-
Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
-
Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
-
Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
-
Joeboy
(@Joeboy_AFC) reported
from
Bushey Heath, England
@btsport I used to watch Champions League round my grandads every week before you disgusting ***** took the rights and charged an extortionate amount per month for it, you have NO right to comment on anything you greedy pieces of ****
-
JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
-
Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
-
KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
-
John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
-
Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
-
Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
-
Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
-
Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
-
simon phipps
(@simonphipps) reported
from
Camden Town, England
Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
-
Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
-
GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
-
V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
-
Edward Kellow
(@edwardkellow) reported
from
Paddington, England
@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
John Greene Music 💙 #FBPE
(@johngreenemusic) reported
@BBCSport @skysports @btsport Why are football (soccer) commentators so awful ? When they aren't parroting players names they're telling us the sky is blue or that someone is smiling. IT'S TELEVISION ! I can see FFS. Plus if you're a fan you know the names if not you don't care !
-
in klöver
(@inkloverni) reported
@btbusinesscare We have been open for 1 week after 4 months of lockdown. We have no mobile coverage so cannot accept payment. We were supposed to be upgraded next month not disconnected a month early?! We have been on the phone all day and nobody has been able to provide us with a resolution?
-
Nic
(@Dawg123Dawg) reported
@bt_uk pick up the phone.... it’s good to talk!! We can then discuss shambolic “service” how you are denying service, causing losses, and many of your errors (don’t have time to run through all)
-
Olli!
(@xolliChen) reported
@specutainment @btsport I will never forget that moment when I accidentally turned on this film on my german TV. I ran in circles. ya !!:D
-
lvporpr
(@liv_porr) reported
@bt_uk if we’re getting fibre installed in the village does that make the connection worse than it usually is for the internet? (which is bad already lol) asking for a mate x
-
Starscream
(@1982Starscream) reported
@bt_uk Hi, the engineer was not able to install my full fibre connection as he said the cable did not extend into my property. He said I would have to wait for the openreach property team to look at a solution and said this could take weeks. Can someone call me to discuss this?
-
Workforce Dynamics
(@wf_dynamics) reported
@bt_uk Can I please DM someone to sort out an issue? Having no luck on live chat and phone queues are impossible around work!
-
Debbie Hoult
(@DebbieWHoult) reported
@bt_uk my landline went dead 4 May; still not fixed; fix date pushed out DAILY. NOT ACCEPTABLE.
-
Customers r Special
(@CustomerSpecial) reported
THE BIG BAD LIE. KNOWING THEY ARE TALKING S*** AS THEY HAVE BEEN MAKING PROMISE AFTER PROMISE, LIE AFTER LIE: "They have the call-back set for that date, things may change and an update may be available sooner. If so, the team will be in touch." @BTCare @bt_global @bt_uk
-
Susan Scarrott #3.5% 🇪🇺
(@SueScarrott) reported
@bt_uk Is this parody? I can't even get an AGREED connection. 'Fobbed off'... lied to & reps that haven't got a clue. Complaints a waste of time... as they consider customers to stupid too understand. Promised call backs never happen just 'weekly texts' to say there's a delay. Terrible!