BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V, SW1, W2 and NW8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 03/29/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Sutton, City of Westminster, Croydon, Hounslow, Hampstead, Newham, Muswell Hill, Woodford Green, Fulham, Paddington, Hammersmith, Wandsworth, Enfield Town and Carshalton.

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City Problem Type Report Time
United KingdomHammersmith E-mail
United KingdomLondon Wi-fi
United KingdomSutton Total Blackout
United KingdomCity of Westminster Total Blackout
United KingdomSutton Phone
United KingdomCroydon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • DaveOCarroll Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

  • rob_fisher_efc Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tatie_501 Tatie💙💛 (@tatie_501) reported

    @bt_uk I have ended up having to cancel my subscription with immediate effect and get a full refund from my last bill so no I didn't get the help I needed for this matter

  • andywilkins Andy Wilkins (@andywilkins) reported

    @bt_uk My complaint reference is: VOL013-507498454242. Someone called "Tasha" is the latest in a long line of people dealing with it but all I get is periodic SMS's/calls saying she still hasn't been able to sort it. Its like this has fallen into a black hole & this is not a priority

  • JohnGoodland John Goodland (@JohnGoodland) reported

    @BTCare nearly 3 weeks without BT TV channels each day my fault resolution date moves back a day. Is it time to switch to @SkyUK? Come on BT sort out the service I pay for!

  • Pauline54232922 Pauline Turner (@Pauline54232922) reported

    @JaneMinter @bt_uk I got rid years ago but kept the email service. Recently BT email went to pot, probably because of the split with Yahoo. I'm paying £7.50 a month for a not fit for purpose service. I wish you luck in getting an answer. Btw Merry Christmas!

  • MarkDeazley Mark Deazley (@MarkDeazley) reported

    @bt_uk no broadband for 6 days, so much for being a Halo customer 🙄

  • Theoola1 #EndSARS (@Theoola1) reported

    @virginmedia are you guys gonna help us get PS5’s the same way @btsport and @EE have done for their customers?

  • andywilkins Andy Wilkins (@andywilkins) reported

    I raised a complaint with BT on 15th August about my BT Sports not working, we are now in December and its still not fixed! Even the complaints team seem to have given up. What's going on BT? By any score this is shocking service... @bt_uk @OmbudServices

  • JohnGoodland John Goodland (@JohnGoodland) reported

    @bt_uk its nearly 3 weeks I've been without BT TV channels. Each day my fault resolution date moves back a day. Is it time to switch to @SkyUK? Come on @bt_uk sort out the service I pay for!

  • TraceyRoy01 Tracey Roy (@TraceyRoy01) reported

    @bt_uk Hi Rita, thank you for your reply. I had tried that and it doesn't work. I've also tried playing the messages but it just shows 0s where the length of the message should be?

  • JohnGoodland John Goodland (@JohnGoodland) reported

    @bt_uk Sure the fault issue is VOL055-6335785271331