BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V, NW8 and W9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 03/14/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, City of London, London, Camden Town, Wembley, Southwark, Poplar, Northolt, Wandsworth, Stanmore, Croydon, Hackney, Newham, Edgware and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith E-mail
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCamden Town Phone
United KingdomWembley Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilWBallingall Neil Ballingall (@NeilWBallingall) reported

    @OpenreachHelp please can you advise on the MSO in BH25 not getting any help from @bt_uk

  • mattyb_x9427 Matthew Dallen (@mattyb_x9427) reported

    @bt_uk Yes same issue I have fibre 900

  • WoodsAlastair Alastair Woods (@WoodsAlastair) reported

    @bt_uk can you help me with a second tv box? Can’t seem to find where I can order one on the My BT app?

  • adrianpickering Adrian Pickering (@adrianpickering) reported

    @SketchLisa @BTCare They sent me (1st class) a mini hub to use. It’s still in the drawer as they switched it off after 28 days of normal resumed service.

  • EddyCrowe Eddy Crowe (@EddyCrowe) reported

    @btsport whoever told steve bothwick to wrap it up while he was talk was very Rude @premrugby

  • terryfreedman ICT & Computing in Education (@terryfreedman) reported

    @bt_uk I've been trying to access online settings on behalf of a very vulnerable 95 year-old. Do you know when the tech problems at your end will be sorted? This is quite urgent

  • d20cafewatford d20 Board Game Cafe (@d20cafewatford) reported

    @bt_uk Hey! We have seen there is an outage in the area and are wondering if there is any update on when the problem might be resolved. We have a cafe full of customers who can't pay! Help!

  • j_j0907 JJ (@j_j0907) reported

    @Anonymo67411992 @bt_uk How do you know they aren't family or living together as well as working together therefore don't need to social distance. Or maybe like in most places it's not a legal requirement to distance but the signs still haven't been taken down

  • ValeryCollins ExperiencedTraveller (@ValeryCollins) reported

    @bt_uk No, I have accepted that BT does not want to help their customers

  • nattyp72 Nat (@nattyp72) reported

    Terrible support from BT HOME HUB at 8:47pm this evening. Called up after a visit from engineer and replacement halo 2 router to be met with aggressive support who were due to finish at 9pm. Then got put on hold for remaining time. @bt_uk @BTGroup #poorcustomerservice