BT (British Telecom) Outage Report in City of Westminster, Greater London, England

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near City of Westminster, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Harrow, City of Westminster, Barnet, Hammersmith, Camden Town, Croydon, Southwark, Brentford, Enfield Town, Westminster Abbey, Paddington, Wembley, and Mitcham.

City	Problem Type	Report Time
London	Internet	4 hours ago
London	Wi-fi	6 hours ago
London	Phone	10 hours ago
City of London	Internet	11 hours ago
London	E-mail	12 hours ago
Harrow	Internet	12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

• 
  Jack Teh (@JackTeh96) reported 4 minutes ago from Hammersmith, England

  @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

• 
  Jack Teh (@JackTeh96) reported 6 minutes ago from Hammersmith, England

  @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

• 
  Colin McFarlane (@colinmcfarlane) reported 15 minutes ago from Hackney, England

  @btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽

• 
  Morris Hickey # Stay home, beat Corvid-19 # (@Morris2906) reported 16 minutes ago from Chigwell, England

  SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk

• 
  Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported 18 minutes ago from London, England

  @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

• 
  Jack Teh (@JackTeh96) reported 19 minutes ago from Hammersmith, England

  @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

• 
  abby handbridge (@abbyhandbridge) reported 19 minutes ago from Islington, England

  @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

• 
  Jack Teh (@JackTeh96) reported 23 minutes ago from Hammersmith, England

  @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 24 minutes ago from Camberwell, England

  @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

• 
  Jack Teh (@JackTeh96) reported 24 minutes ago from Hammersmith, England

  @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

• 
  Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported 26 minutes ago from London, England

  @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

• 
  Jenni Hibbert (@jhibbert1) reported 33 minutes ago from Hammersmith, England

  @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

• 
  JorG (@spanishgeo) reported 39 minutes ago from Merton, England

  @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

• 
  Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported 40 minutes ago from London, England

  Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

• 
  JorG (@spanishgeo) reported 41 minutes ago from Merton, England

  @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 46 minutes ago from Camberwell, England

  @btsport why are you not making it easy for your customers to pause your service like sky

• 
  Jack Teh (@JackTeh96) reported 49 minutes ago from Hammersmith, England

  @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

• 
  Jack Teh (@JackTeh96) reported 58 minutes ago from Hammersmith, England

  @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

• 
  abby handbridge (@abbyhandbridge) reported 58 minutes ago from Islington, England

  @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

• 
  Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported 58 minutes ago from London, England

  @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David (@EdKiernan) reported 10 minutes ago

  Good to see BTsport still chatting ****.. FFS #COYG

• 
  Becky (@Becksb04) reported 12 minutes ago

  @bt_uk Your sole purpose is to provide your customers with a service they pay for. My 80yr old father in law has been without phone or Internet for 3 weeks and you've failed to not only do anything about it, but accept responsibility. Stop fobbing him off with your scripted..

• 
  Becky (@Becksb04) reported 12 minutes ago

  @bt_uk He's being told there's no issue with the network, & an engineer has been booked (again). However, the last engineer was sent in Dec when the phone line was cracking. They reset the line from the box & refused to enter the house. Told him to "call when covid is over". How cruel.

• 
  Paige 📚🎮 (@pseveruscarter) reported 12 minutes ago from Sudbury, England

  @bt_uk To the mobile number, correct? I just want to make sure the mobile number is legitimate as BT have never text me from a regular mobile number before. Cheers ☺

• 
  DrewMerson (@DrewMerson) reported 12 minutes ago

  My internet just cut out for what I think must be the 6th or 7th time this weekend. @bt_uk doing their very best, as usual, to thwart the notion that watching TV by streaming is a viable option. I don’t know if it’s their routers that are jank, but their ‘guarantees’ mean zilch.

• 
  Mr. Browne💫 (@AnthonyBrowne95) reported 13 minutes ago

  Palace and Fulham have been so poor this season both @SkySportsPL and @btsport passed on putting them on their channel😭

• 
  walls (@wallacemc2011) reported 14 minutes ago

  @btsport what game is the commentator watching?!!!!! Ndidi was ABSOLUTELY NOWHERE NEAR EVANS!!! WTF 😬 #LEIARS

• 
  Becky (@Becksb04) reported 15 minutes ago

  @bt_uk He's been given an estimated resolution date of Thursday 4th. Does he have to wait until then before claiming compensation, seeing as he's still paying for a service he's not receiving?

• 
  Laura Dent (@LauraaaDent) reported 15 minutes ago

  Reported a fault on Tuesday with our broadband, update said fixed by Friday, still not working today and when contacted on a live chat someone just left after advising an engineer needs to come out? Not good enough @bt_uk #unhappycustomer #workingfromhomenightmare

• 
  Gooner Murphy🇮🇪 (@Dropkick_Gooner) reported 15 minutes ago

  WTF am I listening to on @btsport ? It’s constant toilet Savage and Humphrey are chatting