BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V, W2, W9 and NW8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 11/30/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Hackney, London, Harringay, Croydon, Southwark, Newham, Wembley, Hounslow, City of London, Poplar, Islington, Stanmore, Greenford and Hammersmith.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomHarringay Internet
United KingdomCroydon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • jamesd_27 James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • eodsgn Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • AaronNacey AARON. (@AaronNacey) reported from Barnet, England

    @bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.

  • MewesRonnie Mewes (@MewesRonnie) reported from Bexleyheath, England

    @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • veritysmart 🟰 G H O S T 🟰 (@veritysmart) reported

    @BTCare Is there any service issues today? My connection is jumping all over the place. 35 one minute 60 the next but never any consistency to make full use of the internet. Cursed with never ending buffering. As a disabled person I rely on this access.

  • BullatBrantham The Bull (@BullatBrantham) reported

    Absolutely shocking service from @bt_uk @BTBusiness @btbusinesscare over 30 minutes online as you can't talk to a person to discuss why they have taken £750 for no reason from our account 😡

  • Mrsbarrattsingh S B (@Mrsbarrattsingh) reported

    @btbusinesscare This is terrible service, appointments were cancelled to ensure your engineers would be able to access the property and not only did no one turn up, no one had the decent to even let us know. I’m cancelling our DD, I’m sure someone will be in contact when our bill is unpaid

  • dsunandan Sunandan Datta (@dsunandan) reported

    @bt_uk @BTCare What this means is that if we again move address in 12 months a new contract will start and basically we will be in this endless loop where we don’t have any autonomy to quit BT unless we pay a princely early termination fee. Would you be able to help please?

  • Mrsbarrattsingh S B (@Mrsbarrattsingh) reported

    @btbusinesscare I am having the most awful experience, please can you help! Our internet hasn’t worked properly since August & now our landline won’t work either. I’ve been on call for over an hour and we’re still no further on!

  • phillyonskem The Real Philip Lyon (@phillyonskem) reported

    @GalanthusA @BTCare @BTCare the app has been playing up for days saying "current session timed out". Never used to do that. Get it fixed! Paying good money and can't get at my emails. Service has gone appalling since you teamed up with ee.

  • ccrider0877 David Frost (@ccrider0877) reported

    @btbusinesscare Can you advise how I can report a fault when the app and online fault reporting is not working for me. Thanks.

  • ceejaygraham CeeJayGee Photo (@ceejaygraham) reported

    @bt_uk @BTCare there are serious circular links on the website. Trying to begin a "moving home" order+retain my BT acc but can't get passed repeatedly confirming my new address. The visual link process doesn't work. I'm waiting nearly 40min to speak to someone. @virginmedia

  • craigcampbell03 Craig Campbell (@craigcampbell03) reported

    I had @btbusinesscare call me and say oh your not in contract and your paying the highest possible rate and we would love to help you. Me: so ur shafting me for having my account for 10 years and im paying double what everyone else pays Bt : yes Me: ok go **** yourself and cancel my account you robbing bunch of bastards

  • craigcampbell03 Craig Campbell (@craigcampbell03) reported

    I had @btbusinesscare call me and say oh your not in contract and your paying the highest possible rate and we would love to help you. Me: so ur shafting me for having my account for 10 years and im paying double what everyone else pays Bt : yes Me: ok nice way to treat existing clients ill move elsewhere. I appreciate the call to tell me im being screwed though