BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V, W2 and W9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 12/03/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Southwark, Hampstead, Enfield Town, Wembley, Hackney, Wandsworth, Hounslow, Harringay, Croydon, Woodford Green, City of Westminster, City of London and Southall.

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City Problem Type Report Time
United KingdomHarringay Internet
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomSouthwark Wi-fi
United KingdomHampstead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • StuckUpSteve Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England

    @btsport woman commentary doesn’t work , please stop it it’s Shit

  • tomwestwater Tom Westwater (@tomwestwater) reported from Kensington, England

    @bt_uk No given up- only 5 month left with BT so not a problem

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, England

    I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

  • matw69 Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

  • TheBonnieKiwi Kiwi 🥝 🔜 #EGX London | #4TG Game Con (@TheBonnieKiwi) reported from Poplar, England

    @kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin

  • adamkinsley adam kinsley (@adamkinsley) reported from Harrow Weald, England

    @jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue

  • Grace_KIS Grace Graham MSc (@Grace_KIS) reported from Hackney, England

    Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety

  • MarvManPro Marv- So Real Sounds (@MarvManPro) reported from Poplar, England

    @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games

  • AlsubaieSalem سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • rexon3 Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

  • awmackenzie Andrew Mackenzie (@awmackenzie) reported from Bromley, England

    So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.

  • TheMadness97 Sir Byron (@TheMadness97) reported from Camberwell, England

    @bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markd7781 Mark Dixon (@markd7781) reported

    @bt_uk over 34 years as a BT customer. Never in my life have I been treated so poorly. Absolutely appalling service. Clearly customer service isn't important and loyalty means nothing. 🤬

  • Diertje123 Cornelis Tol (@Diertje123) reported

    @bt_uk It got all sorted this morning. The person that was meant to call me was off sick yesterday. Took a while but we’ve agreed a new contract again. Thanks for all your help

  • 1AndyCullen Andrew Cullen (@1AndyCullen) reported

    @bt_uk Hi I’m paying for Full Fibre 300 with Halo and getting 21.5 mbps download speed. How do I cancel without charges for such a poor service?

  • zece7 CZ (@zece7) reported

    @xDanny117 @bt_uk It will rise. Awful company. Stay away. Mine has risen nearly £17 since my contract started. Can’t wait to leave them in august.

  • robdymond Rob Dymond (@robdymond) reported

    Bad times in Internet land.. 1 <1 ms 1 ms <1 ms bthub.home [192.168.1.254] 2 54 ms 54 ms 54 ms 172.16.17.42 3 * * * Request timed out.... @bt_uk your status page isn't showing problems, but there's a routing issue in Derby

  • paulums Wrighty Boy (@paulums) reported

    @bt_uk I’m sure I must have been told something but I’ve remained on a lousy 29MB down and am paying over 55 quid a month for the privilege. Increase service before you increase prices!

  • samanthaacookx Samantha Cook 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samanthaacookx) reported

    .@bt_uk so how come our internet bill is now going up to £75 per month but you’re offering new customers the same service for £31.99? Disgusting. Billions in profits over the last year yet the customer has to pay more?

  • mark_ingram Mark Ingram (@mark_ingram) reported

    @bt_uk how do I cancel a product without having to phone up? I can order via the web; why can't I cancel via the web? A 14.4% price hike is literally ridiculous given the shoddy service you've been providing me for the past 6 months.

  • laurajillw73 Laura Whitehouse (@laurajillw73) reported

    Disgusting service from @bt_uk who are going to put up my my monthly price but won’t let me leave my contract without charging me over £100!!!

  • Tomahol1 Tom Holland (@Tomahol1) reported

    58 days with no @bt_uk internet. 7 missed resolution dates. I've spent £57.15 on having no internet, owed £470.40 in compensation. Over these 58 days, @bt_uk CEO Philip Jansen has taken £417,600 in salary. Perhaps some of this could be more appropriately allocated. #stilloffline