BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V, NW8, SW1, W2, W9 and SW1W.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 11/19/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Sudbury, Buckhurst Hill, Hammersmith, Chingford, Wandsworth, Southwark, Hounslow, Harringay, City of Westminster, Croydon, Ealing, City of London and Islington.

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City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomHackney Wi-fi
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • am_on_the_fence jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • sirblackers Richard (@sirblackers) reported from Walthamstow, England

    @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

  • SJEIsAnAuthor Sabrina J. Elliott (@SJEIsAnAuthor) reported from Tottenham, England

    @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • plattste steve platt (@plattste) reported from Ilford, England

    @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • submita subhash r ghosh (@submita) reported from Harrow Weald, England

    @bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Billyth51601367 Billy the fish (@Billyth51601367) reported

    @btsport @BTSportBoxing Conning BT sport subscribers with this crap. Worst card I’ve ever seen televised.

  • jackdickinson10 Jack Dickinson (@jackdickinson10) reported

    @bt_uk hi, I am a big sport customer with HD add on. All sky sports channels working except for Main Event HD. Should I be able to watch this through my you view box?

  • nelshylton NELS (@nelshylton) reported

    @bt_uk This isn’t going to make a difference when your call operators are flat out refusing to connect us, we’ve said this is an emergency. An Engineer needs to be sent out immediately

  • suzannaswims Suzanna Cruickshank (@suzannaswims) reported

    @pollyrowena @bt_uk @KimTillyer This is awful Kim, I'm sorry. I rent with Grisdales and they have been excellent; first time with a letting agent too. Pet friendly and rural properties. Give them a try.

  • KimTillyer Witchmountain (@KimTillyer) reported

    @pollyrowena @bt_uk Why email someone who told you they had no internet? Why not act like a creature with a backbone & knock on the door! Amazingly awful person.

  • KennySmith1313 Kenny Smith (@KennySmith1313) reported

    @bt_uk @EXCEL I would but my broadband is down still . 21 days and counting

  • HelenMaryPike 🎶 #WelcomeToTheBrexit , we got fun and games! 🎶 (@HelenMaryPike) reported

    @bt_uk Yet again this week providing consistent service seems beyond the ken of anyone in the NG32 area. We great unwashed must pay for service we don't get much of, it seems. And where's me hundred quid?

  • BenHewitt_26 Ben Hewitt (@BenHewitt_26) reported

    @virginmedia Thanks , I have submitted submitted the complaint. Now to call up @bt_uk or @SkyUK

  • bankofdad61 Bankofdad61 (@bankofdad61) reported

    @bt_uk Have spoken on the phone, there is no broadband issues

  • mhramsden mhramsden (@mhramsden) reported

    .@btsport What is the point of covering the Rugby Premiership when the referees are so biased to wards Exeter? Spills the whole game. E.g. Sales try disallowed. Now yellow card for Exeter 13 for high tackle on red card incident.