BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V, SW1, NW8, W9 and SW1W.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 11/05/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Southwark, Waltham Forest, Hammersmith, Wandsworth, City of Westminster, Ilford, Hampstead, Wembley, Croydon, Kensington, Fulham, City of London and Islington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • DanfromtheSouth Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • danielhirschman Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • EdwynUK Louise Brooker (@EdwynUK) reported from Walthamstow, England

    @bt_uk is broadband down in Leyton E10? No service and router not responsive

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • peter33266430 peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 1andrewantoniou Andrew Antoniou (@1andrewantoniou) reported

    @bt_uk What is the email address to send a complaint to ?

  • 1andrewantoniou Andrew Antoniou (@1andrewantoniou) reported

    @bt_uk BT is by far, the worse company I have ever had the displeasure of dealing with. Rude disinterested staff, 3 hours of my day spent today. Awful awful company.

  • lg85uk Louise (@lg85uk) reported

    @bt_uk need some help with my bill and cannot get through to speak to anyone on the phone as every option I pick it takes me back to the start menu without connecting me to an advisor

  • GregCross82 Bruised Three Stripes (@GregCross82) reported

    @bt_uk Hi BT, my landline and broadband not working this morning: no dial tone and orange flashing light on the Hub. Was Woking fine last night.

  • somebloketweetn Reply Guy (@somebloketweetn) reported

    @bt_uk @BTCare can you please help? My internet connectivity (not my wifi) cut out last night for an hour and is down again this morning. check-service-status shows no problems for my number.

  • maridyson Mari (@maridyson) reported

    Broadband issues for months. @bt_uk acknowledge the speed issue. Six @OpenreachHelp engineer appointments later (half a day off work for each) - still not resolved. No updates from either and still download of 29mbps and upload of 5.1mbps at best. Currently well below. HELP!

  • LJR_eidyia Louise Rodgers (@LJR_eidyia) reported

    @bt_uk Dad (aged 86) has lost Internet and landline service with no notice and has no mobile signal in his home. Distressed. Trying to call on his behalf. I can’t get through to anyone. Help?

  • THESAMROGERS Sam Rogers (@THESAMROGERS) reported

    @bt_uk @OpenreachHelp Why has it taken 3 months since ordering fiber that you still havent installed !? this is appalling service. Everyone else on the street is connected ...... During these difficult times I hope you both go bust.

  • WestLancsUK Neil 'Woody' (@WestLancsUK) reported

    @bt_uk need help with the my bt app...no matter how times I try, it will never let me log in.

  • halfie44 David Calf (@halfie44) reported

    . @bt_uk we just had an openreach van outside our house and now our internet is down completely Is this normal 🙃 cut me off mid work meeting and now its not coming back! Shouldn’t you inform customers of 30+ minute down times?