BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V and W2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 01/29/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Tower Hamlets, City of Westminster, Hackney, Croydon, Wandsworth, Wembley, Paddington, Islington, Ilford, Hounslow, Poplar, Barnet and Harrow.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomTower Hamlets Internet
United KingdomCity of Westminster Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • AnneDeAth Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England

    @bt_uk Sorry, doesn't work. Text fails to send.

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • Michell32388272 Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahLporter76 Sarah Porter (@sarahLporter76) reported

    @bt_uk cable down in the road outside my house, engineer gleefully took it down and said we would not be back online anytime soon. Took 3 months to get online after moving here, only been online for a few weeks. This is rubbish

  • Sophistics_ Sophie_R_3D_Artist (@Sophistics_) reported

    @bt_uk @BTCare Please can you help! I am having constant internet issues and TV problems which I wasn’t having before, I’ve called, emailed and been told it be fixed yet it hasn’t. Nothing like advertised and very disappointed! Please can you provide a contact who will sort this.

  • mariecullen349 marie bradley (@mariecullen349) reported

    @bt_uk need an urgent clarification on a fault repair! 2 weeks and counting! Shocking customer service, very disappointed. Great service for business line users??? Are you joking?? Communications are disgraceful

  • Dr_DirkDiggler Dirk (@Dr_DirkDiggler) reported

    @MattHancock @bt_uk Get your numbers right you despicable ****. Your own GOV website states “1,759,445” have been given second doses, and after 3 months at this rate it will take years to get everyone “vaccinated”! Now **** off you arsehole!

  • BigAl_2 Alan (@BigAl_2) reported

    @bt_uk what a waste of time..decided to join you all booked in and then guess what sat waiting but no one comes, couldn’t even call us to let us know what was happening! Now no internet after cancelling with my other provider!New customer & you treat us with a sorry! Cancelled

  • richardm32 rich (@richardm32) reported

    @bt_uk Hi bev I just wanted a boost to my broadband I pay for the most reliable service I phoned and was agreed I could have some discs but then the next person said no. It was all recorded so proof they asked the manager and they said yes, but then no over 15 years loyal service for ya

  • CAFC_JLK 𝔠𝔥𝔞𝔯𝔩𝔱𝔬𝔫 (@CAFC_JLK) reported

    @bt_uk Good in every room? I can’t even connect to it from my bedroom, absolutely **** WiFi

  • RoyalLimD Logan Myers (@RoyalLimD) reported

    I'd love to know why my wifi is so slow. It's stupid. 40 download 10 upload is what we pay for. What do I get 7 mbps and 700 kbps @bt_uk please help this is really dumb. I can't check if there is a problem in my area as we don't have a phone line please help

  • lesleymcdonald Lesley McDonald (@lesleymcdonald) reported

    @MattHancock @robertlargan @bt_uk Only because Dido & Serco were nowhere near it & public sector NHS made it happen. Private sector obsession of complete idiots. You value money & power over anything that actually matters. Life, service, community, kindness to those who can offer you with nothing in return.

  • BenjaminCornish Ben Cornish (@BenjaminCornish) reported

    @bt_uk @BTCare Booked two appointments with BT to have our broken internet fixed over a week ago. First time the problem was never fixed. Today the engineer has just not turned up at all! Now I've burned through my entire 50GB data package! Beyond a joke.