BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in City of Westminster come from postal codes SW1V, W2, W9 and NW8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 11/30/2025 23:25

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of London, City of Westminster, Hackney, London, Harringay, Croydon, Southwark, Newham, Wembley, Hounslow, Poplar, Islington, Stanmore, Greenford and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Wi-fi
United KingdomCity of Westminster Internet
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomHarringay Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • Mdepz Mayur Depala (@Mdepz) reported from Barnet, England

    @bt_uk Need help with internet issues!!

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • LeightonStoane Leighton Stoane (@LeightonStoane) reported from Walthamstow, England

    @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • Dagaffer_10 Kai Havertz ⚡️ (@Dagaffer_10) reported from Harrow Weald, England

    @btsport FIX UP #BTSport

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GantsMill Greg Beedle (@GantsMill) reported

    @bt_uk treat their customers with contempt. Their ‘customer service’ is a bad joke.

  • willcurtis Will Curtis (@willcurtis) reported

    @btsport Still not working!

  • SallyJiggles Sally Jiggles 3.5 % 💙 🇪🇺 (@SallyJiggles) reported

    @DavidTYork @bt_uk If BT offers it, I usually find those who use BTs network should. Maybe try the bigger providers own website, such as Sky.

  • DeclanS_Byrne Declan Byrne (@DeclanS_Byrne) reported

    @bt_uk we've just received a letter saying we are being 'upgraded' to Digital Voice. Except it's not an upgrade at all, as we lose the ability to call emergency services if your dodgy broadband goes down. I'm amazed this is being allowed. Can we say no to this dodgy switchover?

  • Lenderz Lenderz 🙈🙉🙊 (@Lenderz) reported

    @DavidTYork @bt_uk Not a fan of the man (or the tech in this instance) but I’m considering it, we’ve been looking to move more rural and it might be the solution. Star link latency isn’t that bad at around 20-30ms I believe. Not as good as FTTH but rather good.

  • ukb00tlegs ukb00tlegs (@ukb00tlegs) reported

    @bt_uk it’s nice to know you’ve closed my complaint. Why? What’s the outcome? Coz as usual. Nobody wants to talk to me. The paying customer

  • chrisjontaylor Chris Taylor (@chrisjontaylor) reported

    @bt_uk what should’ve been a simple broadband upgrade & add on tv after cancelling Sky has been poor customer experience. Had a fault for a month, called BT every day about it & had 4 engineers not show up so still not fixed. Hybrid EE is poor as unable to watch BT tv package

  • xtomthederpyx xTomTheDerpyx (@xtomthederpyx) reported

    @bt_uk Your broadband is terrible

  • about_jon Everybodys_Talking_About_Jon (@about_jon) reported

    @bt_uk unhappy with the service I’m receiving from BT, they keep passing me about and not sorting my account. Clearly my custom means nothing to them as clearly there not reading my notes or BT advisors are not updating them properly 😞

  • QuincyStarFox QuincyStarFox (Foxy) (@QuincyStarFox) reported

    @bt_uk hi my grandma is having issues with her house phone when she rings the house from her mobile it comes up with an answer machine saying that she's chosen to avoid certain calls but every other mobile phone can ring her house with no issues can you help?