BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V and W9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 02/22/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Islington, City of Westminster, Croydon, Hammersmith, Enfield Town, Southwark, Hounslow, City of London, Ealing, Newham, Stanmore, Wandsworth and Camden Town.

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City Problem Type Report Time
United KingdomTower Hamlets Wi-fi
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • MarcusWeedon Marcus Weedon (@MarcusWeedon) reported from Harrow Weald, England

    @btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • simondippenhall Simon bowles (@simondippenhall) reported

    @bt_uk The issue isn’t the absence of update but the 2 weeks with no landline or broadband….

  • marcusmark2019 marcus (@marcusmark2019) reported

    @bt_uk How can they resolve the issue when they allowed the switch to go ahead..I'm now connected to talk talk

  • Jasehendy Jason G Henderson (@Jasehendy) reported

    @bt_uk Hi Dee, yes he did but sadly, despite his efforts, couldn’t help. #OpenReach is a law unto itself & isn’t customer facing. Remarkable really that Ofcom allows companies to do business in this way & BT as the owner can’t regulate it. But thanks for all your help.

  • BCCletts Rt Hon Dave H 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Keyboard soldier (@BCCletts) reported

    @TowerCollapseGC Just off the phone to @bt_uk & great lad in Belfast Now agreed to credit my bills for 2½ months I was out of my house & unable to use service (evacuated) But a serious note to BT - get something together for dealing with others in same position?

  • Lornaasg Lorna Grant (@Lornaasg) reported

    This appointment should have been sorted last week and made for this week! Shocking way to treat a customer that has been with you for years! @OpenreachHelp @bt_uk

  • mreesharris Marcus Rees-Harris (@mreesharris) reported

    Ten mins on hold to @bt_uk who transfer me to @EE. To pass security I have to give the amount of my last EE bill. The customer service agent doesn’t seem to understand that I don’t have a last bill as I haven’t switched yet. Puts me on hold for 37 mins and then drops the call

  • mreesharris Marcus Rees-Harris (@mreesharris) reported

    Back on the phone to @bt_uk who advise that as the switch hasn’t happened just to stay on my @bt_uk plans instead to avoid any hassle. Also they have never heard of an esim before so can’t really help.

  • StuartJamesWMN Stuart James (@StuartJamesWMN) reported

    Over 48 hours since the issue was first reported, informing the workmen that returned Monday AM there was a problem, they reported it to their boss and said it’d be resolved soon, I’ve still not heard a thing from @bt_uk ABSOLUTELY DISGUSTING service.

  • AnnieJo80051383 Annie Jones (@AnnieJo80051383) reported

    @bt_uk @IbrarMumtaz Hi BT I am booked for an engineer callout tomorrow pm ..i have had an email to confirm this then a second email to say the case is closed ..i reported my landline on Sunday due to bad crackling on the line .. Thanks ..

  • LeeMurphster Lee Murphy (@LeeMurphster) reported

    @bt_uk @OpenreachHelp I dont think I will be having your broadband fit after you did this at my neighbour’s house! Your call center refuses to fix it and puts the phone down on her. Disgraceful customer service #BTBroadband