BT (British Telecom) Outage Report in City of Westminster, Greater London, England
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The latest reports from users having issues in City of Westminster come from postal codes SW1V, W2 and NW8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Hackney, Newham, Wembley, London, Hounslow, City of London, Poplar, Harringay, City of Westminster, Islington, Croydon, Stanmore, Greenford and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| Newham |
Wi-fi | |
| Wembley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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AARON.
(@AaronNacey) reported
from
Barnet, England
@bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
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Steve
(@stevetom110) reported
from
Eltham, England
@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Eduardo Kerr–Oliveira
(@eodsgn) reported
from
Hackney, England
@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
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Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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ian Burgin
(@ipowell1) reported
from
Camden Town, England
@bt_uk Never seen this woman but damn she is fine.!
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FranCfc🏴🇨🇦
(@chelseafran) reported
from
Croydon, England
@bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine
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James Drury
(@jamesd_27) reported
from
Islington, England
@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
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Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
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Mike May
(@MikeMay69) reported
from
Barnet, England
@GabbyLogan @BTCare BT=Bloody Terrible
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Bell
(@davidmbell) reported
@bt_uk our house phone is Digital Voice since we went to FTTP, my 83 year old mother in law said she couldn’t get through last night - said it rang & stopped, yet never rang our end? If I call from my mobile it rings? Any ideas as can’t risk her not being able to get hold of us?
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Mark Brady
(@brady86) reported
@bt_uk Nobody is remotely bothered about what products BT have on offer whilst we're in the midst of a pandemic. **** off with your greed. And FYI, the idiots that knocked at my door were not wearing masks, so no, they were not adhering to COVID rules.
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Heather
(@justgirl_h) reported
Everytime I call it takes hours to get through, I know what the problem is. Can someone just take responsibility and get me reconnected! Have also filed a complaint about this ongoing issue! @bt_uk @OpenreachHelp
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Luce
(@luceorsomething) reported
@bt_uk hi, I had my internet installed on the 15th and it has been down for the last two days. The fix ETA may be until the 24th December. However, I need the internet working by Monday so I can work. Please can this sorted out ASAP. Thanks.
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I need a squad
(@rantingacclols) reported
@bt_uk I’m in Windermere & I’ve just got a smart hub 2 and it’s been flashing orange for a day but hasn’t connected. We’ve tried all the trouble shooting but it isn’t working. Is the broadband service working in Windermere? And if it isn’t, do you know when it will be? Thanks
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Jack Johnston
(@JackPlays93) reported
@bt_uk Been trying to get BB installed since Monday, engineer couldn't install it due to faulty telephone pole, can't get a temporary 4G box sent out because I'm not a Halo customer. Doesn't seem like anyone is willing to help resolve this. I just want internet. What do I do?
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truckintrader 🏴
(@truckintrader1) reported
@bt_uk No thanks, due to your slow reply and shocking customer service, I’ll be moving to virgin media
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LAM
(@Waagebalance210) reported
@bt_uk What is happening with connectivity? Intermittent issues with connection during the past few days. 😡😡
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Gareth Wilson
(@ironman_gaz) reported
@bt_uk I’ve spent over 6 hours on hold over the past week trying to speak to your connections team on that number. The last two days I’ve been promised updates which I’m still waiting on. Your customer service is a bit of a joke to be fair.
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Tony
(@Tonysmini) reported
@justgirl_h @bt_uk @OpenreachHelp Are you trying to get a service with BT or another provider? Whoever it is, they need to book an appointment for an Openreach engineer to come and rescan the ONT, or replace it. Does it have a solid green PON light?