BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in City of Westminster come from postal codes SW1V.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 02/06/2026 09:50

February 06: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of London, Ilford, London, Croydon, Wandsworth, Hackney, City of Westminster, Southwark, Northolt, Paddington, West Wickham, Hounslow, Newham, Epsom and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London E-mail
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomCity of London E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • ThomasGrundy3 Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • DaveOCarroll Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • wp257 Warren Price (@wp257) reported from Barnet, England

    Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • samhoulden Samta MF Claws (@samhoulden) reported

    I have to say that @bt_uk are staying fully on-brand in making mistake after mistake & making moving house as difficult & stressful as possible. #complaint

  • jamiearthur86 Jamie Arthur (@jamiearthur86) reported

    Why has your service gone so far down hill? I have been lied to non stop for over a month now and sat with no broadband but still paying plus a minimum of 30min wait everytime I call...@bt_uk @BTGroup

  • theboatman72 Baz on deck 💙💛 (@theboatman72) reported

    @bt_uk @OpenreachHelp can either of you explain why we didn't have our BT broadband switched on last Tues night as promised. No updates, no explanation, broken promises. We are two key workers working with vulnerable adults and require being on call 24/7. Shambles.

  • paintofheart20 Heather Mead (@paintofheart20) reported

    @OpenreachHelp I’m waiting for an engineer due today between 8-1 Originally due last Friday afternoon but didn’t bother turning up or calling Now without broadband since last Thursday early hours Completely shocking service and @bt_uk can’t tell me why ?

  • kit_hawkins Kit Hawkins (@kit_hawkins) reported

    @Moogleton @btsport What was the problem? My iPad works fine. Strange.

  • dazztherunner87 Darren (@dazztherunner87) reported

    After numerous calls to @bt_uk in regards to slow broadband speeds I was assured that the speeds I was getting, were the best possible. I placed a broadband order with @SkyUK who took over the line and now I’m getting and extra 20mbs for £10 less. BT “capping” customers.

  • bigchesh247 Mark Cheshire (@bigchesh247) reported

    @bt_uk bloody slow again been like this for weeks now it’s a third of what it should be not good enough

  • Chewing_walls Caro (@Chewing_walls) reported

    @SkyHelpTeam Why are you still charging me for broadband when I switched to @bt_uk more than a month ago (and my contract was already up)? Shall I just cancel my direct debit (inc. TV) until you can make the effort to reply?

  • farmerfoster Neil Foster (@farmerfoster) reported

    @bt_uk 10 weeks of repeated broadband failure. Closing compliance without addressing them, still no proper service. Trading standards or ombudsman?

  • theboatman72 Baz on deck 💙💛 (@theboatman72) reported

    @bt_uk Information sent, any explanation would be useful, we are currently having to take leave/ pass duties to relief colleagues, and BT insist on either emailing or relying on us having to drive to somewhere to get signal to ring to get fobbed off.