BT (British Telecom) Outage Report in City of Westminster, Greater London, England
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The latest reports from users having issues in City of Westminster come from postal codes SW1V, W2 and W9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Newham, Hammersmith, Camden Town, Bromley, Poplar, City of London, Harringay, Southwark, Hampstead, Enfield Town, Wembley, Wandsworth and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Wi-fi | |
| Newham |
Internet | |
| Newham |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Ed Woodhouse
(@edwardwoodhouse) reported
from
Bromley, England
BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Jonny
(@Jonny93715061) reported
from
Croydon, England
@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Laura Holland
(@LauraHolland) reported
from
Lambeth, England
@Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Adam Matthews
(@AdsMatthews) reported
from
Lambeth, England
@EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Scott G
(@scott_Graham_1) reported
@bt_uk I’ve been sat staring at my smart hub 2 for the past hour watching it blink orange, I’ve tried everything to troubleshoot this issue and I can’t seem to find anywhere I can see if the broadband is down in my area
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Rod Evans
(@maes_bach) reported
@bt_uk don’t believe it a service that was cancelled Jan 22 yet still being charged for it unbelievable, complained a number of times but not getting sorted, why? had e-mail Nov 22 to confirm account will be credited with £45.95, guess what, get bill this week and no sign
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NewgenEnder
(@constript) reported
@bt_uk not sure what’s going on but I’ve been having horrible wifi for about an hour, is there a issue going on with your servers or?
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Simon
(@Simon61051918) reported
@LIVE_LOVE_MCFC Couldn't agree more @itvfootball should be allowed any where near a city game just shows ex arsenal lee Dixon and Ian wright and to add insult to injury ex Man united Roy Keane just poor we all remember the hate when city got into the champions league. @ btsport are no different
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
@bt_uk What’s the reason? Squirrels? Community Fibre cutting the wires or BT just not sorting out the service?
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Darren Pickard
(@darrenpickard) reported
Just when you think @bt_uk have peaked at appalling customer service, they take it to the next level! Months of intermittent internet and now another no show after confirming an appointment! Twice in as many weeks! Need to find a viable alternative to this shower!
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Mikokonuts
(@MikkoCJ) reported
@btsport your apps are crap. Constant audio lag, regardless if it is via chromecast or app on TV. Been like this for ages and I've complained before with a very generic sloppy shoulder response. Show some integrity, own the issue and fix it.
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Steve
(@Stebee01) reported
@bt_uk BT DON'T CARE ABOUT LOYAL CUSTOMER !!!! INSTEAD THEY RIP YOU OFF AND LET OTHER PEOPLE ACCESS YOUR ACCOUNT WITHOUT GOING THROUGH SECURITY QUESTIONS!!!! THEY TELL YOU 1 THING AND DO THE OPPOSITE!!!
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Carl
(@wobblethron) reported
@darrenpickard @bt_uk Prime reason why I'd never go to BT for internet. I've heard so many horror stories!!! @virginmedia all the way for me, plus I got a great deal when I last had to renew 👍
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Rod Evans
(@maes_bach) reported
Of the credit, not only no credit but I am still being for the service cancelled at least twice direct with customer service, tuff times not being helped by @bt_uk looks like I will be spending another 3 hours on the phone speaking to various staff