BT (British Telecom) Outage Report in City of Westminster, Greater London, England
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The latest reports from users having issues in City of Westminster come from postal codes SW1V and W2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Tower Hamlets, City of Westminster, Hackney, Croydon, Wandsworth, Wembley, Paddington, Islington, Ilford, Hounslow, Poplar, Barnet and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Tower Hamlets |
Internet | |
| City of Westminster |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Anne De'Ath
(@AnneDeAth) reported
from
Harrow Weald, England
@bt_uk Sorry, doesn't work. Text fails to send.
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Shelly
(@Michell32388272) reported
from
Tottenham, England
@bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Porter
(@sarahLporter76) reported
@bt_uk cable down in the road outside my house, engineer gleefully took it down and said we would not be back online anytime soon. Took 3 months to get online after moving here, only been online for a few weeks. This is rubbish
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Sophie_R_3D_Artist
(@Sophistics_) reported
@bt_uk @BTCare Please can you help! I am having constant internet issues and TV problems which I wasn’t having before, I’ve called, emailed and been told it be fixed yet it hasn’t. Nothing like advertised and very disappointed! Please can you provide a contact who will sort this.
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marie bradley
(@mariecullen349) reported
@bt_uk need an urgent clarification on a fault repair! 2 weeks and counting! Shocking customer service, very disappointed. Great service for business line users??? Are you joking?? Communications are disgraceful
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Dirk
(@Dr_DirkDiggler) reported
@MattHancock @bt_uk Get your numbers right you despicable ****. Your own GOV website states “1,759,445” have been given second doses, and after 3 months at this rate it will take years to get everyone “vaccinated”! Now **** off you arsehole!
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Alan
(@BigAl_2) reported
@bt_uk what a waste of time..decided to join you all booked in and then guess what sat waiting but no one comes, couldn’t even call us to let us know what was happening! Now no internet after cancelling with my other provider!New customer & you treat us with a sorry! Cancelled
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rich
(@richardm32) reported
@bt_uk Hi bev I just wanted a boost to my broadband I pay for the most reliable service I phoned and was agreed I could have some discs but then the next person said no. It was all recorded so proof they asked the manager and they said yes, but then no over 15 years loyal service for ya
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𝔠𝔥𝔞𝔯𝔩𝔱𝔬𝔫
(@CAFC_JLK) reported
@bt_uk Good in every room? I can’t even connect to it from my bedroom, absolutely **** WiFi
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Logan Myers
(@RoyalLimD) reported
I'd love to know why my wifi is so slow. It's stupid. 40 download 10 upload is what we pay for. What do I get 7 mbps and 700 kbps @bt_uk please help this is really dumb. I can't check if there is a problem in my area as we don't have a phone line please help
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Lesley McDonald
(@lesleymcdonald) reported
@MattHancock @robertlargan @bt_uk Only because Dido & Serco were nowhere near it & public sector NHS made it happen. Private sector obsession of complete idiots. You value money & power over anything that actually matters. Life, service, community, kindness to those who can offer you with nothing in return.
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Ben Cornish
(@BenjaminCornish) reported
@bt_uk @BTCare Booked two appointments with BT to have our broken internet fixed over a week ago. First time the problem was never fixed. Today the engineer has just not turned up at all! Now I've burned through my entire 50GB data package! Beyond a joke.