BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V, SW1, W2 and NW8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 03/24/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilford, Buckhurst Hill, London, City of Westminster, Croydon, Hackney, Southwark, Purley, Poplar, City of London, Barnet, Harringay, Paddington, Wembley and Greater London.

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City Problem Type Report Time
United KingdomIlford Internet
United KingdomBuckhurst Hill Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomCity of Westminster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • LeightonStoane Leighton Stoane (@LeightonStoane) reported from Walthamstow, England

    @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • Dagaffer_10 Kai Havertz ⚡️ (@Dagaffer_10) reported from Harrow Weald, England

    @btsport FIX UP #BTSport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SandyDB_xx Sandy (@SandyDB_xx) reported

    @bt_uk I did log in and as an existing customer £19pp??? 😳

  • 2FacedPink Stephen Pink 🧙🏼‍♂️🐕 (@2FacedPink) reported

    @bt_uk Last time I raised this I was told I had to pay 80 quid for some wireless discs. Your agent said “get the link TP From Amazon” I did and saved the money. The speed isn’t the issue it’s the performance. Wifi. Get. But LAN issues are crazy to me. I want to leave but can’t

  • gw2203 GW (@gw2203) reported

    @btsport watching champions league tonight on the app was awful. Non stop lagging - I have a strong gigabit connection (wired). Not really acceptable with what it costs to watch! Pls fix as it spoiled a lot of what was a good game (LIV Vs RMA)

  • veritysmart ➕V E R I T Y➕ @verity@mastodonapp.uk 🌱♿️ (@veritysmart) reported

    @bt_uk I did but all sorted now - not going up, letter was wrong. Advised it’s a blanket (unhelpful & distressing to get) sent to everyone irrespective of whether their package is increasing or not. I’ve made this a complaint given you are sending these out to vulnerable customers😔

  • Fokmisterutd Alan Mörris (@Fokmisterutd) reported

    @bt_uk Why should we have to pay extra for boosters to get the signal around the house as paying £50 a month as it is, BT advice don't put in a cupboard, BT fitted router in cupboard under stairs at floor level, brilliant.

  • LynseyLonghurst Lynsey Longhurst (@LynseyLonghurst) reported

    @lsweeney265 @btsport Omg awful isn’t he! I was literally saying this last night 😩

  • 2FacedPink Stephen Pink 🧙🏼‍♂️🐕 (@2FacedPink) reported

    @bt_uk Had engineers out. Issue at the signal box. It’s fixed. My internet lags on LAN even when iPhone decides to do the WhatsApp backup on wifi. You haven’t laid fibre 2 yet. I’m stuck with a mid par service that your making more expensive. Joke.

  • stortfordowl John Wright (@stortfordowl) reported

    @bt_uk disconnected my landline by mistake when cancelling my broadband, asked to take out new contract, connection fee, new number, request my old number back, had to pay to call to get help because I don’t have a landline. Why so painful?

  • richthestag Richard (@richthestag) reported

    @bt_uk Hi Nicola, Not sure what else can be done. Just that every time a contractor does some work in the pavement, we loose our service. 2 days without WIFI is not very handy especially with a student trying to study. Engineer due tomorrow . Not really a good service from BT.

  • BaahMamby Mamby Baah (@BaahMamby) reported

    @bt_uk Guess what? ****** up AGAIN!!!! EVEN WHILST DEALING WITH COUSTMER RESOLUTION TEAM. WHY IS THERE AN AGENT AT MY DOOR, NOT DUE TILL TOMORROW saying he CAN'T FIX?