BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 02/05/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Northolt, Hackney, Paddington, Croydon, West Wickham, Hounslow, Newham, Epsom, Wandsworth, Islington, City of London, Poplar and Greater London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomNortholt Wi-fi
United KingdomHackney Internet
United KingdomSouthwark Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • _communityfocus Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • amityadav0205 Amit Yadav (@amityadav0205) reported

    @bt_uk Really bad internet situation at my home, not able to do wfh

  • JaymzLMiller James Miller (@JaymzLMiller) reported

    @bt_uk our broadband has cut out 6 times in the last 2 days in Morden/South Wimbledon - are there works going on in the area or something? This is making WFH impossible..

  • dazzymans Darren (@dazzymans) reported

    @bt_uk this is untrue you have sent me an email closing the complaint and blackballed me to go to ombusdman as deadlock.i rely on panic alarm and lifeline to live here and not got working internet confirmed by u u are purting me at serious risk of harm because without it i can die

  • klharris30 ☀️Keith Harris🏖 (@klharris30) reported

    @bt_uk Do BT help towards early termination fees for switching from another broadband supplier?

  • AllegroEddie Eddie Allegro (@AllegroEddie) reported

    @bt_uk Once more you're appalling telephone options force me to do this. I have just had fibre installed by Openreach but no hub or phone has arrived. I need these urgently as you may stop the current service tomorrow. Please contact me urgently.

  • Tomcj Tom cj (@Tomcj) reported

    @bt_uk can you help me please BT 🙏. You have made three separate appointments to try and get full fibre working. And each one your engineer has not shown up. Do you think that is a good way to treat customers?

  • CyclistAttitude Cyclist_With_Attitude (It/trouble/******/mad) (@CyclistAttitude) reported

    @bt_uk, why is it, that when I live 100 meters away from an exchange, you are unable to provide a 21st-century broadband solution in North London?

  • tarchappell85 Tom (@tarchappell85) reported

    @bt_uk Internet went down last night and am stuck with solid orange light now. Have tried 0800800150 but can't check the line because we got rid of our land-line and I don't have a phone number to give for the fault check. Have tried reset/unplug & wait/factory reset etc... Help?

  • dazzymans Darren (@dazzymans) reported

    @LouiseJ68098483 @bt_uk @BT_Sport im scared im going to be attacked or die because my lifeline button wont work so at wits end terrified and scared. how can a company this big treat disabled people like this and not fix faults diagnosed and blame me because i dare chose to go to cheaper disabled one and i lie

  • dazzymans Darren (@dazzymans) reported

    @bt_uk @GemmaCarter23 why u still premoting this company 2yrs later and praying on the vulnerable cold calling when areas ban this?this and refusing to fix my line so disability aids not working or police panic line.what if my abuser attacks me or i have another heart attack these device wont work!