BT (British Telecom) Outage Report in City of Westminster, Greater London, England

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near City of Westminster, England

The most recent BT (British Telecom) outage reports came from the following cities: Brentford, Croydon, London, City of London, Enfield Town, Hammersmith, Southwark, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Barnet, and Sutton.

City	Problem Type	Report Time
Brentford	Total Blackout	19 minutes ago
Croydon	Internet	4 hours ago
London	Internet	6 hours ago
City of London	Total Blackout	17 hours ago
London	Internet	21 hours ago
Enfield Town	Internet	21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

• 
  Lonely-planet-girl (@excellenceinLDN) reported 1 minute ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  jrachw (@am_on_the_fence) reported 2 minutes ago from Richmond, England

  @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

• 
  Nadine Matheson (@nadinematheson) reported 5 minutes ago from London, England

  Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

• 
  john durant (@johndurant63) reported 8 minutes ago from Islington, England

  @bt_uk waited five hours for a engineer No communication Anotherost customer

• 
  Sandro Rosa (@SMarxx4) reported 12 minutes ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported 24 minutes ago from Lambeth, England

  @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

• 
  Ororo Munroe (@justcryhavoc) reported 25 minutes ago from London, England

  @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

• 
  subhash r ghosh (@submita) reported 30 minutes ago from Harrow Weald, England

  @bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!

• 
  Richard Foster (@richardfoster1) reported 36 minutes ago from London, England

  @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

• 
  Johnny Dowling (@JohnnyDowling10) reported 36 minutes ago from Croydon, England

  It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

• 
  Sabrina J. Elliott (@SJEIsAnAuthor) reported 39 minutes ago from Tottenham, England

  @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

• 
  Ingrid Lopez Cardona (@ilopezcard) reported 42 minutes ago from Lambeth, England

  @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

• 
  Allen_lovemymind (@EpsomMental) reported 43 minutes ago from Croydon, England

  I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

• 
  Allen_lovemymind (@EpsomMental) reported 44 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  Richard (@sirblackers) reported 51 minutes ago from Walthamstow, England

  @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

• 
  GurunG PankaJ (@Godavarian193) reported 52 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Phil Craig (@philmcraig) reported 56 minutes ago from Richmond, England

  @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

• 
  john durant (@johndurant63) reported 58 minutes ago from Islington, England

  @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

• 
  Jeannie Di Bon (@jdibon) reported 59 minutes ago from Merton, England

  @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

• 
  Daniel Shade (@shade306) reported 59 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun Bannister (@twoforty) reported 4 minutes ago

  @primevideouk football coverage awful...🤬🤬 keeps buffering, jumping and even stopping.... get your streaming sorted... no problems all day with sky and BTsport !!! #AmazonPrime

• 
  ✨Míkëyŷ⚡ (@Mikeyy_Oliver) reported 5 minutes ago

  @mariebudgie1 @bt_uk Yeah BT broadband is awful, don’t know how they go around saying the best in U.K. etc.

• 
  RyanDrinkwater (@RyanDrinkwater2) reported 6 minutes ago

  @wilxywoo @EE @btsport Snap and they said on live chat no one has complained about it. Also that I’ve never had BT on my account. So they offered me 3 months 3 but got to register for it. I’m waiting to see if my app works again first

• 
  Elizabeth Sawyer (@elvistheterrier) reported 6 minutes ago

  @bt_uk finally got fibre for broadband in my area after 14 years of really crap connection. Went to upgrade to find out I pay £20 more for my loyalty than new customer.

• 
  David Hill (@Hillatron84) reported 9 minutes ago

  @AmazonHelp I don’t have the problem, Amazon has the problem. Once again not being able to deliver a quality product, unlike @btsport or @SkySports

• 
  Jim Newcomb (@JimNewcomb7) reported 10 minutes ago

  @PrimeVideo So, tried a film - Serious Man, no trouble playing at all. No buffering. Liverpool game - no picture. What a pity this wasn’t on BTSport - watched yesterday - no issues. Amazon Video Football - just NOT WORKING!! STILL NO PICTURE, KEEPS DROPPING OUT. Radio 5Live 👍

• 
  Ashley Carter-Knowles (@Ashley_Knowles3) reported 12 minutes ago

  @npage88 @primevideosport @btsport But even the HD on sky is ten times better than this. When the stream is working the picture is still awful, it’s so grainy. Sky isn’t cheap but it’s worth the money, or Atleast it would be if they had all the games.

• 
  Molly (@kb_molly) reported 14 minutes ago

  @bt_uk our WiFi is shocking it only work on the ground floor of our house when upstairs it extremely weak and slow sort it out

• 
  Ben Sewell (@mrbensewell) reported 16 minutes ago

  I pay a total amount of £58 a month for live football to @btsport and @NOWTV. Never had issues streaming using these services. Ironically, as an Amazon Prime customer I have bonus of them broadcasting a game not covered. Disappointing @primevideosport

• 
  Lucy (@thelibranOX) reported 18 minutes ago

  @Spencer938 Bad commentary. But not as bad as Steve Mac on BtSport