BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in City of Westminster come from postal codes SW1V, NW8, SW1, W2, W9 and SW1W.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 11/20/2025 05:35

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Islington, London, Purley, Hammersmith, Edgware, Croydon, Hounslow, Hackney, Catford, Paddington, Hampstead, Twickenham, City of Westminster, Southall and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomIslington Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomPurley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • wp257 Warren Price (@wp257) reported from Barnet, England

    Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • ThomasGrundy3 Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • Barneteye Roger Tichborne/Rog T (@Barneteye) reported from Barnet, England

    @andrewsduncan1 @btsport They have a policy of employing crap analysts

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesbrooks94 James (@jamesbrooks94) reported

    @OpenreachHelp Frazer, unfortunately @bt_uk seem to have some communication issues with you regarding our fault. The dig team has been on the 11th of Jan and nobody has come back since. 12 missed appointments to connect us.

  • DScilly David scilly (@DScilly) reported

    Respectfully that condescending ref commentator on btsport who can’t help but talk about Luiz and his history has no idea how ridiculous his argument sounds or how stupid that red card is #WOLARS

  • BlueTruth7 LaughAndGrowFat (@BlueTruth7) reported

    @EE hi i cant access @btsport even though its free with my contract. Not letting me login... im missing the football as a result.. not happy.

  • bt184 Beth Thomas (@bt184) reported

    @bt_uk Yeah sure it wasn't the case. Then why is it the engineer didn't bother telling us? He asked us to keep our door on the latch for him because he'd only be 2 or 3 minutes yet here we are. Tried calling but your staff says they can't cancel the order as is the same day

  • PeteSparks2012 Pete Sparks (@PeteSparks2012) reported

    That explanation on @btsport by Peter Walton as to why @DavidLuiz_4 was given a red card is absolute garbage. So you can unintentionally bring someone down and get a red but if you intentionally make a tackle then it’s only a yellow? WTF?!!! #clownsinchargeoftherules @AFTVMedia

  • pls_do_better ⚫ Why Always You ⚪ (@pls_do_better) reported

    Here's the stupid logic of the referee on #BTSport If David Luiz makes a challenge for the ⚽ brings the guy down > 🟨 If he tries to get out of the way and UNINTENTIONALLY the guys heel hits HIS knee > 🟥 What's worse, TV ref so brainwashed, doesn't even question that #WOLARS

  • DsStina StinaDs (@DsStina) reported

    @bt_uk paying for bt sport hd ... numerous phone calls and it’s STILL not active ... terrible service. What can we do?!

  • eisfah Posh Spice 💁🏾‍♀️ (@eisfah) reported

    @bt_uk I NEED ANSWERS if this isn’t fixed by tomorrow morning I will cancel my contract. I have Teams meetings all day.

  • wba_AndyM Exiled Baggie (@wba_AndyM) reported

    @bt_uk why is the signal so poor on Sky? Almost constant 'buffering', glitchy images and sound drop outs.

  • TomAvison10 Tomavison. Fitness1 (@TomAvison10) reported

    Peter Walton what an awful attitude to refereeing @premierleague @btsport How that was a sending off is beyond me, the wolves player has made contact with David luiz. Yes I can see a penalty been given but red card no chance. This is an awful rule again