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BT (British Telecom)

BT (British Telecom) outages and service status in City of Westminster, England

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Full Outage Map
  • BT (British Telecom) generated 7 outage signals in the last 24 hours around City of Westminster, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Sep 16, 12:36 AM GMT+1.
  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 7% Total Blackout (7%)
  • 6% E-mail (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

The latest reports from users having issues in City of Westminster come from postal codes SW1V , SW1 and W2 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near City of Westminster, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, and City of London.

CityProblem TypeReport Time
London Internet 8 hours ago
London Wi-fi 8 hours ago
London Internet 15 hours ago
London Total Blackout 18 hours ago
London Internet 20 hours ago
London Internet 21 hours ago

Nearby cities with recent reports

London

41 recent signals

8 hours ago
City of London

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • _LannyWalker
    Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • caz_08
    Caz โ˜บ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • kateMorris102
    Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • DanDempsey93
    DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • joemjeffrey
    Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • RebeccaMc
    Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • RyanHeatly
    Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • BlackheathDogs
    Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. ๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚ "BT, you'll get better service in Portugal"......

  • caz_08
    Caz โ˜บ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you donโ€™t have. Be like @skytv & play the game!

  • eventsbykitch
    Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • kiekyobadeo
    KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europeโ€™s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what Iโ€™ve been through!! All because of one master socket install. Which mind you still hasnโ€™t been resolved.

  • NicoSCMP
    Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parentsโ€™ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they havenโ€™t turned up or said anything. shite ๐Ÿ—‘

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • Lochlanndg
    Lochlann (@Lochlanndg) reported from London, England

    @SkySports really havenโ€™t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the cardโ€ฆ

  • CasanovaThePlug
    Cas ๐Ÿ‡ฏ๐Ÿ‡ฒ (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • Flaminhaystack
    Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • profmyster21
    Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • symbosimbo
    SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • justcryhavoc
    Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • adekoya_k
    MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak ๐Ÿ—ฃ to someone about a refund for an Installation that was not carried out.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • eventhestarsuk
    Even The Stars Music (@eventhestarsuk) reported

    @bt_uk hey. Why are you charging me ยฃ84 for a package a new customer can now get for ยฃ35 and the best price you can offer me is ยฃ65 with a 24 month contract? Ripping off long-term customers is a very bad look

  • jonsie
    huw (@jonsie) reported

    Messaging BT Customer Service over web chat is akin to NASA communicating with Voyager .... send a message, waiting ... waiting ... waiting @bt_uk

  • ColinWBurns
    Colin Burns (@ColinWBurns) reported

    @JimSpenceDundee @WeAreOpenreach @bt_uk Spineless from those who did the damage. Whatever happened to being honest and owning up to oneโ€™s mistakes?

  • simboman
    Simboman ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿ‡บ๐Ÿ‡ฆ (@simboman) reported

    @Walesguy2 @bt_uk Mark, it's been a known issue for months.

  • SimonHealey73
    Si (@SimonHealey73) reported

    @bt_uk how do I make a complaint via phone or mobile app?

  • MickeyDeehan
    Mickey Deehan (@MickeyDeehan) reported

    @EDiamond136 @bt_uk Just cancel your DD for the shop they can't do anything about it they try and bully you to pay it but don't give in also youfiber is cheap and you get 1 gig speed

  • MeahCarl
    Carl Meah (@MeahCarl) reported

    @bt_uk Hi, thanks for response, are you able to give me a number to customer services... I have all the WiFi and tv equipment ready to go.... not installed, zero communication... basically left to dry and this is over a week.

  • phillyonskem
    The Real Philip Lyon (@phillyonskem) reported

    i absolutely despise @bt_uk 45 minutes on webchat - 2 depts, security twice. cant help need to ring. ring number given "not in service" ring another, pass security chat to nice lady, tfr to billing, get cut off. An hour and 20 minutes, for nothing. absolute crap company

  • thevegantim
    ๐•‹๐•™๐•– ๐•๐•–๐•˜๐•’๐•Ÿ ๐•‹๐•š๐•ž ๐Ÿ€๐ŸŒฑ (@thevegantim) reported

    @bt_uk fobbed off by three people in the last hour, possibly the worst customer service I've ever experienced in my life - which matches up with the broadband install service, which has been diabolically poor. How many hoops do I need to jump through to get an answer??

  • SemiEssessi
    Sem Essessi (@SemiEssessi) reported

    @bt_uk learn how to manage an account database. not being able to change the e-mail address back when you changed it in error... thats some high school level computer problem, not a real one in the real world for a megacorp.