BT (British Telecom) outages and service status in City of Westminster, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 12 outage signals in the last 24 hours around City of Westminster, including 12 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 13, 7:48 PM GMT+1.
- Internet (63%)
- Wi-fi (16%)
- E-mail (9%)
- Total Blackout (8%)
- Phone (2%)
- TV (1%)
The latest reports from users having issues in City of Westminster come from postal codes SW1V and W2 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in City of Westminster, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near City of Westminster, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 1 hour ago |
|
London
|
Internet | 3 hours ago |
|
London
|
Internet | 6 hours ago |
|
London
|
Internet | 7 hours ago |
|
City of London
|
8 hours ago | |
|
City of Westminster
|
Wi-fi | 8 hours ago |
Nearby cities with recent reports
40 recent signals
4 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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KX (@kiekyobadeo) reported from London, EnglandFor a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Caz ☺🏴 (@caz_08) reported from London, England@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Kate Morris (@kateMorris102) reported from London, England@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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MISS OLUBUNMI (@adekoya_k) reported from London, England@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Lanny (@_LannyWalker) reported from London, EnglandWhy raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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DDemps. (@DanDempsey93) reported from London, England@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Michael Kitchener (@eventsbykitch) reported from London, England@btsport customer service is the WORST on the planet #CustomerService #cancelled
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mike mulvihill (@mikemulvihill1) reported from London, EnglandLove how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019
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Michael Kirkham (@MikeKirkham) reported from London, England@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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Lanny (@_LannyWalker) reported from London, England@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Caz ☺🏴 (@caz_08) reported from London, England@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Deano (@Deano2301) reported from London, England@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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peter gardner (@petergardner50) reported from London, England@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Richard Foster (@richardfoster1) reported from London, England@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Caz ☺🏴 (@caz_08) reported from London, England@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Ray Rajani (@ManUtd_BITW) reported from City of London, England@truesricosta @Ossyref @StephMcMahon @WWEUniverse @btsport @btsportwwe @WWE @WWENetwork Sorry i misread this all - i thought the question said live on tv (misread the wwe network bit) and I agree with the last tweet. If anything i wish raw and sd could be on the wwe network quicker (but again tv license issues prevent this)
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Caz ☺🏴 (@caz_08) reported from London, EnglandWell done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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COLFESeconomics (@COLFESeconomics) reported from London, England@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Will (@Willtheman15) reported@bt_uk your home hub for us went down at 10pm still down, down detector shows an outage yet literally no communication All the support pages are also saying down for maintenance, what is going on
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Brian McBride (@brian_mcbride1) reported@bt_uk Since updating their operating system, I have on recent months 1st had problems logging into my BT a/c now for the 2nd time in Europe end up using all my free mobile data as I cannot connect here in France.
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shullup it worked out (@ClarkeDdmthe1st) reported@bt_uk now being told there’s a area fault that will take a week to fix?! A WEEK. Forget using this service and forget using @EE as providers. No urgency at all. Pathetic
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Ernesto (@ernestohegi) reported@bt_uk hello, I've been having the same issue with my broadband connection for three weeks and it's still not solved, an engineer came today and said it's a problem with the line, the problem is still not solved, is there anything you can do about it?
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Peter Old (@HamPeasyStottie) reported@bt_uk I have phoned twice but the issue is still unresolved. I still can't log in
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Amit (@Amit72191182463) reported@btbusinesscare I have a BT business connection for the last 2years where my contract was ending on 6th August, 2026. I called to terminate the contract but I have been asked to pay until 16th August. Also, you charged a £18 disconnection fee. Why do I need to pay after contract?
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Gillian Smith (@GillianSmith16) reported@bt_uk @Beji218888 Your service checker is saying your system is down and your service centres won’t have any more information. This is 2026
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Lou Skunt (@Bubbler_Ranx) reported@bt_uk just got a text that my phone bill is ready but I still can’t log into my account without giving my phone number. We’re getting to the point where I cancel the direct debit. I’m not DMing and I’m not taking time out of my day to call. Why do I need to supply a number?
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Giles Shaxted (@gilesshaxted) reported@bt_uk I appreciate the response. After three phone calls from your loyalty team or whatever they called themselves. I ended up switching to sky. You should genuinely treat your loyal customers better than the new ones. It's not okay.
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Tablet Science (@TabletScience) reported@bt_uk I can't get access to my btinternet email account and there is absolutely no way to contact BT. Every way they give to contact them doesn't work. Can't phone, can't text, can't email. How can I force BT to pay attention? Offer to buy something from them?