BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in City of Westminster come from postal codes SW1V, W2 and NW8.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 11/29/2025 09:05

November 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Poplar, Wembley, Hackney, Southwark, Harringay, City of Westminster, Islington, Croydon, Stanmore, Greenford, Hammersmith, Newham and Southall.

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City Problem Type Report Time
United KingdomHounslow Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • Mdepz Mayur Depala (@Mdepz) reported from Barnet, England

    @bt_uk Need help with internet issues!!

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • lesleythom Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • KiranRaichura Kiran Raichura (@KiranRaichura) reported from Watford, England

    @SkySports if you're going to have that nonsense-spewing ****** as a pundit, then at least get someone with a backbone, and perhaps from the other clubs standpoint, to tell him he's being stupid. There are good pundits around, but you seem unable to find them, unlike @btsport

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • pablosandajan Pablo Sands (@pablosandajan) reported from Enfield Lock, England

    @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hellizzie herichards (@hellizzie) reported

    @bt_uk customer service is a total joke. My parents have had no service since 18th Feb and despite countless calls to the fault team and a guarantee that issue would be fixed today. Nothing. Fuming is an understatement.

  • smylie37 Steven Smylie (@smylie37) reported

    @bt_uk how do I make a complaint about the state of the installation your “engineers” left at my house when installing my fibre broadband? An answer would be nice as your website is less than useful in this regard.

  • _carson_72 Carson (@_carson_72) reported

    @bt_uk How about fixing your service first

  • MattyKing30 Matty King (@MattyKing30) reported

    @bt_uk .No internet since 23rd Feb, 1st engineer out 5th March and couldn't fix, 2nd engineer ment to come out today 9th March(no show). Called up and found out he wasn't even booked,shocking when i recieved 3 messages today saying that engineer richard will see you soon

  • msdhaliwal9 Mandeep (@msdhaliwal9) reported

    @btbusinesscare I have a little problem,I’m struggling with bills.I have a service of yours I need to cancel.I’m still in contract,but you’ve also taken the option to leave or adjust your contract if you put the price up.bit unfair.this is common practice for most

  • amzodali Amzod (@amzodali) reported

    @AFilmAWeekBlog @PrentonTommy @btsport Her analysis was Liverpool were lucky, and Sanchez was passing the ball and Fabinho shouldn't have had his foot there. Both as bad as each other tbh.

  • Welling85503686 Wellington (@Welling85503686) reported

    @PrentonTommy @btsport Don’t watch BT ! Awful service.

  • hentucky Hentucky (@hentucky) reported

    @bt_uk Yes I do. But because of you. And it's Wednesday. Your company is horrific as I'm am being charged for a service which was mis-sold, and I'm not even connected to your broadband! Your customer service has been appalling and unhelpful. This is affecting my livelihood!

  • PaulGardinerDJ DJ Paul Gardiner (@PaulGardinerDJ) reported

    Hi @bt_uk why is the max roaming package you do 500mb for £6 a day for the USA? Most other networks offer far more, even EE which is the network you use!

  • LibbyMag Libby (@LibbyMag) reported

    @bt_uk New digital voice service. My hub is tucked away in a kitchen cupboard. Do I have to rearrange everything in order to plug the phone in to it? I only keep the landline for emergencies so it’s feeling very pointless and annoying!