BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V and W9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 02/23/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Waltham Forest, Hammersmith, Hackney, City of Westminster, Hounslow, Croydon, Southwark, Tower Hamlets, Islington, Enfield Town, City of London, Ealing, Newham and Stanmore.

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City Problem Type Report Time
United KingdomIlford Wi-fi
United KingdomLondon Internet
United KingdomWaltham Forest Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • Barneteye Roger Tichborne/Rog T (@Barneteye) reported from Barnet, England

    @andrewsduncan1 @btsport They have a policy of employing crap analysts

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • ThomasGrundy3 Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • plattste steve platt (@plattste) reported from Ilford, England

    @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hlsefton hlsefton 💙 (@hlsefton) reported

    @sharoncanavar @bt_uk Is that why everywhere is a complete mess? They were blowing concrete dust everywhere in front of the Kimberley hotel on Tuesday, bloody awful

  • TheRealNickJury Nick Jury (@TheRealNickJury) reported

    @bt_uk Hello. The last couple of days I have had unreliable #Wifi and #Broadband from the BT Hub. I went to reset it a moment ago and the unit is hot. The unit light has been purple for 90 mins now. Please help!

  • SarahLFarrant Sarah Farrant (@SarahLFarrant) reported

    @btbusinesscare I am sad to say you cut off my entire small business phone system and internet supply last Friday and have still not sorted it out. How do small businesses survive with your lack of support……?

  • Hi_Im_AlexJ Alex Jones (@Hi_Im_AlexJ) reported

    @BTCare is there an outage in Elmbridge/Weybridge/KT13 area? Had Purple flashing on *** for an hour now and run through all the resets and troubleshoots.

  • alecwillis52 Alec Willis (@alecwillis52) reported

    @bt_uk @UNICEFEducation Yes I could do with help with my account.I phoned in n explained that I am a Pensioner n I am Halo3 n with the cost of living increase I could do with some help.When phoned in n got told I would have to wait untill next year when my contract ends.Not helpful ty.

  • m_a_r_t_j_n young martin 🇪🇺🇺🇦 (@m_a_r_t_j_n) reported

    @bt_uk So what do I do now? The automatic text fix thing has offered me two appointments I can’t make. It only offers option to select one of those appointments. Doesn’t offer option for what to do if they’re not suitable. I work from around 7 to 6 every day so can’t spend hours calling

  • Its_RossyP Ross Padget (@Its_RossyP) reported

    @bt_uk sort your dog **** Internet out. What am I even paying for here?

  • Utd_SKay S MUFC  #E10H (@Utd_SKay) reported

    @bt_uk why is requesting PAC code not working ? PAC to 65075

  • thedevilatplay xx (@thedevilatplay) reported

    @bt_uk But they can’t help, the accounts created wrong - bt passed me over and i still have bt number so poor response

  • elderpegasus Neil Young (@elderpegasus) reported

    Gah, @bt_uk being rubbish again. Downstream sync speed has been dropping of late, meaning download speed is now lower than the much slower package we were on before. (And you have to keep an eye on this yourself, BT won't tell you they've accidentally merged your service)