BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in City of Westminster come from postal codes SW1V and W2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 01/23/2026 11:10

January 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Enfield Town, London, Hackney, Tower Hamlets, Croydon, City of Westminster, Fulham, Islington, Paddington, Southall, Hounslow, Southwark, Camden Town, Hampstead and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomEnfield Town Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomTower Hamlets E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • MarcusWeedon Marcus Weedon (@MarcusWeedon) reported from Harrow Weald, England

    @btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jdbirdistheword Jonathan Bird (@jdbirdistheword) reported

    @bt_uk please can you confirm if there’s an outage in Wandsworth, SW17. Thanks

  • Vintagegeorgie Georgina Densley (@Vintagegeorgie) reported

    @bt_uk are there outages currently in south west. All went down about 7 last night and not back yet. I need to start working from home in a little while 😭

  • couchjuror John Lennon (@couchjuror) reported

    @bt_uk Where’s the announcement about the mass service outages and how long until we can expect it to be fixed?

  • dazzymans Darren (@dazzymans) reported

    @bt_uk this weird text woke me up from you as another day of no sleep and breathing bt faults.cant cope today very poorly.pls find out were emergency engineer is and sort my bt sports and new phone out as didnt get a chromebook or tablet which i asked 4. no Theresa pls as stated

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported

    Hi @BTHelpENG @bt_uk can you please find out why my complaint VOL013-709160619319 has been a week without a response?

  • teampisales Positive Impact (@teampisales) reported

    @btbusinesscare IMP-110139956 / PXQB0201976 Positive Impact Ltd, Swallow House, Theaklen Drive, TN38 9AZ Still no response from BT Business - other than ‘we have raised a complaint and are trying to bring virtual training forward’ It shouldn’t have been planned for 23 days AFTER install date!

  • ChardTheRed Chard (@ChardTheRed) reported

    Once again, internet roulette because @bt_uk is a terrible service. Complain on the phone & nothing gets done. Make a ****** tweet & someone reaches out instantly, & the problem stops for most of a month with no engineer visit or fixes done. But here we go again!

  • IrishmanSteve IrishmanSteve (@IrishmanSteve) reported

    Is it just my BT internet that's down? Is Sky down too? Like or reply if you're also affected because I need this fixed @bt_uk

  • dazzymans Darren (@dazzymans) reported

    @bt_uk u dont care im priority with lifeline etc and bedridden disabled etc and messed my account up so bad last month .it hasnt been looked into properly as noone can access all calls etc in 12hrs inc being shut.told go to ombudsman no help with anything.update everyday till ombudsman

  • dazzymans Darren (@dazzymans) reported

    @bt_uk @Donna__McLean and why wont u do this for mr and help with my engineer when on priority been faulty months still not come? why do i have to only be spoken to by conplaints and refused service because ive complained. they cant fix my issues there not openreach etc or engineers bad 4 heart BT