BT (British Telecom)

BT (British Telecom) Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1V and W9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in City of Westminster, Greater London, England 02/20/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Enfield Town, London, Southwark, Islington, Hounslow, City of London, City of Westminster, Ealing, Hammersmith, Hackney, Newham, Stanmore, Wandsworth, Camden Town and Edgware.

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City Problem Type Report Time
United KingdomEnfield Town Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomIslington E-mail
United KingdomLondon Wi-fi
United KingdomHounslow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • jamesd_27 James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • AaronNacey AARON. (@AaronNacey) reported from Barnet, England

    @bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.

  • MewesRonnie Mewes (@MewesRonnie) reported from Bexleyheath, England

    @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • eodsgn Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • charbel_g charbel gereige (@charbel_g) reported

    @bt_uk looks like BT internet is down?

  • benmelling Ben Melling (@benmelling) reported

    @bt_uk @OpenreachHelp you are so unbelievably useless it’s untrue, we have been without internet for over a month now and you have not done anything to help in the slightest

  • Jimmy88222788 Jimmy (@Jimmy88222788) reported

    @btsport You took the champions league from out tele. you greedy bastards and pump up the prices don't you start with you're high morals bull crap

  • AaronCreweUK Aaroncrewe (@AaronCreweUK) reported

    @bt_uk Dear BT, we've just been informed, 4-months on, that you now need to dig up the road. Surely that assessment could have been established within the week? Sorry, but you wouldn't survive 2 minutes within the SME world with this level of service.

  • OhThisBloodyPC Oh This Bloody Computer (@OhThisBloodyPC) reported

    @bt_uk It's cheaper just to plug your mobile phone into your computer as a hotspot. BT offered to supplement our 3MBPS 'broadband' service (which runs over copper that was put in by the General Post Office) with an £80 box. But you can get the same throughput for £20 from your mobile

  • Only_Nez Nez (@Only_Nez) reported

    @btsport How much is your subscription again? How much did you pay for the TV rights for the CL to take it off terrestrial TV?? £1.2bn!! You and @SkyUK are part of the problem, stop acting like you're on the side of fans you money grabbing bastards

  • jobes45 Jobesy53 #premierleagueiscorrupt (@jobes45) reported

    @SkySportsNews Question for sky. Will u be bidding for the rights to screen super league or not . If not come out against it . @btsport are u also bidding for the rights to screen this stupid idea ???

  • JonSwee_Baller Jon Sweeney (@JonSwee_Baller) reported

    All am seeing is the bias shite from @SkySport @btsport its all one sided..all there worried about is themselves..they really couldn't give a ****..They are scared of losing there golden money tree..The worst journalist is that pratt @SkyKaveh u can see him spitting out fire.bias

  • greenrascal_ Mike Green (@greenrascal_) reported

    @btsportfootball Why is @btsport who helped put the @EmiratesFACup semi final on pay tv retweeting this? You are part of the problem. Get off your high horse.

  • slawek_poreda Slawek Poreda (@slawek_poreda) reported

    I have 1Gbs FTTP from @bt_uk, on Friday without any notice BT decided to cut off my logical service - PPPoE error. 5 hours of calls with BT support, two BT engineers that did not show up. It should take 5 mins to resolve not 5 days outage! Physical fibre OK