BT (British Telecom)

BT (British Telecom) Outage Report in Tower Hamlets, Greater London, England

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The latest reports from users having issues in Tower Hamlets come from postal codes E14 and E1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tower Hamlets, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tower Hamlets, Greater London, England 09/18/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tower Hamlets, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hampstead, Hackney, Croydon, Hammersmith, Fulham, London, Wembley, Stanmore, City of Westminster, Southwark, Harrow, Mitcham, Chingford, Enfield Town and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHampstead Internet
United KingdomHackney Internet
United KingdomCroydon Wi-fi
United KingdomHammersmith Internet
United KingdomFulham Wi-fi
United KingdomHammersmith Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Tower Hamlets, England

Latest outage, problems and issue reports in Tower Hamlets and nearby locations:

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • LeightonStoane Leighton Stoane (@LeightonStoane) reported from Walthamstow, England

    @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • Dagaffer_10 Kai Havertz ⚡️ (@Dagaffer_10) reported from Harrow Weald, England

    @btsport FIX UP #BTSport

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WinstonHill17 Winston Hill (@WinstonHill17) reported

    @bt_uk Just pledge to lower your prices, give a better service and stop your broadband from dropping all the time #Bandwagon

  • ouchena25 TheLegendofRenegade (@ouchena25) reported

    BT have the WORST broadband in NW London do not switch to them! @bt_uk

  • AliGH7 Alice H (@AliGH7) reported

    @CCriadoPerez @bt_uk You could try @aaisp - they're not the cheapest but they do have excellent customer service and will do the chasing up of Open Reach for you

  • chickenruby Suzanne J S (@chickenruby) reported from Solihull, England

    Dear @bt_uk do you really think people live in fear of their internet going down?

  • mblingane Mimi 🅾️+ (@mblingane) reported

    @bt_uk so disappointed with your service and inability to fix a problem you caused! You’ve switched my Nan over to digital voice (despite instructions NOT to switch due to pendant alarm attached to her land line).

  • swinton1943 Warren Mottram (@swinton1943) reported

    @bt_uk Is this in support of Lee Rigby.

  • CCriadoPerez Caroline Criado Perez (@CCriadoPerez) reported

    My partner and I work from home. Your constant shifting of dates is making that impossible. There must be someone at one of your companies who can help us because this is just completely ridiculous. @bt_uk @OpenreachHelp @WeAreOpenreach

  • icepopsarecold lol (@icepopsarecold) reported

    @bt_uk why has your internet been stupidly slow for the past two weeks? my ethernet keeps disconnecting too.

  • LLOYDLPETTIFORD Lloyd Pettiford (@LLOYDLPETTIFORD) reported

    @CDBaker86 VAR is rubbish until you see a penalty given against #Notts which is just like the challenge Jon Moss (VAR) thought Vestergaard should be sent off for! That is a perfectly fair one which gets the ball!!! By the way, do you use @btsport app? It's awful!!

  • CCriadoPerez Caroline Criado Perez (@CCriadoPerez) reported

    @bt_uk There is literally no point. You’re just saying the same as everyone else on the phone. I appreciate this isn’t your fault personally but it’s a ridiculous way to run a business. I will never ever buy from BT again wherever I have a choice.