BT (British Telecom)

BT (British Telecom) Outage Report in Tower Hamlets, Greater London, England

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The latest reports from users having issues in Tower Hamlets come from postal codes E77, E2, E14 and E20.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Tower Hamlets, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Tower Hamlets, Greater London, England 02/21/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Tower Hamlets, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Isleworth, Holborn, Harringay, Tower Hamlets, Finchley, Southwark, Croydon, City of Westminster, Paddington, Ealing, Sutton, Bermondsey, Hackney and Belsize Park.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomIsleworth Internet
United KingdomHolborn Internet
United KingdomHarringay E-mail
United KingdomHarringay Internet
United KingdomTower Hamlets Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Tower Hamlets, England

Latest outage, problems and issue reports in Tower Hamlets and nearby locations:

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • anton_georgiou Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • KristinaWallen Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • Starfox118 Vaughn Highfield (@Starfox118) reported from Tottenham, England

    Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

  • TheStarPA The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • btbusinesscare BT Business Care (@btbusinesscare) reported

    @emmacur71792881 Hi Emma, I'm sorry to read about this situation. Please can you confirm if you require any support? If you do could please contact @btbusinesscare with your account details, contact number and a brief description of the problem and we will be able to look into this for you.

  • LukeTrainPlanes LukeTrainPlanes (@LukeTrainPlanes) reported

    @BTSportBoxing why is there an annoying sound issue on fight night ? Random edited crowd noises @btsport

  • CobbyC91 Gareth (@CobbyC91) reported

    Can’t believe them pricks on your panel @btsport at the boxing are suggesting a man should carry on with a broken hand ! Sack the lot of the bastards 🖕🏻

  • jueunboy sebby (@jueunboy) reported

    @bt_uk is there a problem with the network? wifi isnt working today

  • AndrewS32704070 Andrew Shaw (@AndrewS32704070) reported

    @bt_uk You treat elderly people with disdain and contempt. 55 minutes on phone to get you to refund monies taken for messages fee £4 pcm. You are thieves. Can't wait to play calls to regulator.

  • ryancapitalcopy Ryan Smyth | Copywriter ✍️ (@ryancapitalcopy) reported

    @bt_uk Hi, my WiFi has been extremely slow all day is there anything that I can do?

  • naijafield AYOOLA🧨 (@naijafield) reported

    @CScargill @bt_uk Talk to @LordHelp07 they helped me when support services wouldn’t help me🥺..

  • kayleighmegaan kayleigh reed (@kayleighmegaan) reported

    @bt_uk hello, my wifi has been down since Friday since the bad weather, who and how do I contact to get this fixed? Thanks!

  • margins36 Margins36 (@margins36) reported

    @BlondeTalksSkin @bt_uk @AdmiralUK I think the worst one is Vodafone, swiftly followed by Sky!

  • dave86cam D C (@dave86cam) reported

    @bt_uk Shocking service, still without internet after many visits from your “engineers”