BT (British Telecom)

BT (British Telecom) Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Poplar, Greater London, England 02/20/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Poplar, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, Hammersmith, Hackney, Newham, Southwark, Wandsworth, City of London, Camden Town, Edgware, Croydon, Mitcham, Enfield Town, Poplar and Islington.

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City Problem Type Report Time
United KingdomCity of Westminster Total Blackout
United KingdomLondon E-mail
United KingdomCity of Westminster Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • seankerrigan Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • theatregirl5264 theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • BillGlover Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • ShadaBhaiShahed S.A (@ShadaBhaiShahed) reported from Stratford, England

    @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • Team_M_T Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • emmarandall emma randall (@emmarandall) reported

    @bt_uk ‘We connect for good. We’re here to help’ Unless you accidentally disconnect someone’s service, take 6 days to work that out and then think it’s ok to just say sorry and expect them to wait another 11 days to be reconnected. I think you need a new tag line.

  • KieHooper Kieran Hooper (@KieHooper) reported

    @bt_uk Its the worst service I’ve ever had. Have had a complain open pretty much since early last year and then they randomly closed it without talking to me. I’ve since reopened it and now it’s just being ignored. The customer service is almost as bad as the broadband itself!

  • richginders Rich (@richginders) reported

    @bt_uk Hi Laura. Thanks for getting back. I've had 10 hours of uptime now with no drops so I assume it was a temp issue which has resolved itself. Thanks for the support.

  • areteedee2 Rhiannon Taylor Esq. 3.5% #Resist (@areteedee2) reported

    @bt_uk Unfortunately this doesn't help when the customer care people refuse to help and get rather rude and abrasive after you cut an elderly woman off in the middle of a pandemic.

  • photosbyglyn Glyn Evans (@photosbyglyn) reported

    @bt_uk My order was placed and the new services started the next day, but email confirming new package cost showed the new monthly cost but old monthly DD. I wasn’t expecting to reduce my service but pay the same monthly DD. Lesser service, same monthly costs?

  • markboynz Mark Stewart (@markboynz) reported

    Me: *goes to contact BT to fix it* @bt_uk website: You should just call us, we're not going to give you other options. Me: YOU CANCELLED MY PHONE Meanwhile: Other serviceperson I need urgently: Hi, I got your email, but I won't discuss this on email, you need to phone me.

  • photosbyglyn Glyn Evans (@photosbyglyn) reported

    @bt_uk Hello, I renewed my contract to a cheaper plan but got an email saying my DD was unchanged. Did online chat and was told my DD would be cheaper, but it is still showing the old amount. Not trusting the none English support person I tried to amend DD online but still not correct £

  • markboynz Mark Stewart (@markboynz) reported

    Me: Calls @bt_uk to cancel accounts BT: When do you want it to end? Me: I need the mobiles til at least the middle of the month, so, and 30 day cancellation period, so, 5th March? BT: Ok, no worries BT: *sets TV & broadband to cancel in March, cancels mobiles immediately*

  • Retro_uk Steve (@Retro_uk) reported

    @bt_uk Got a strange (potential minor security) issue. I mainly check my BT emails using Windows 10 email client. But every so often it stops syncing with BT and I have to re-input my password. But it only works if I use an old password that isn't actually my password anymore?

  • cmlcampbell Catherine Campbell (@cmlcampbell) reported

    well, @bt_uk's useless tech support annoyed me enough to go and check for alternative broadband today. Half the cost for twice the speed? OK, then..