BT (British Telecom)

BT (British Telecom) Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Poplar, Greater London, England 04/01/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Poplar, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Leyton, Kensington, Lewisham, Hackney, London, Croydon, Fulham, Islington, Camden Town, Harringay, Tower Hamlets, City of Westminster, Sidcup, Chingford and Streatham.

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City Problem Type Report Time
United KingdomLeyton Internet
United KingdomLeyton Wi-fi
United KingdomKensington Internet
United KingdomLewisham Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • MewesRonnie Mewes (@MewesRonnie) reported from Bexleyheath, England

    @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk If I do go over to another provider I may have to cut down on my package I haven't I will not decide until later on this year

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk That's if I can get into my now TV package so I can turn on or off what I want I can't do that on the now my BT app keeps coming up that is got network problems on the app

  • AaronNacey AARON. (@AaronNacey) reported from Barnet, England

    @bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

  • Scott9M Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • jamesd_27 James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • mrlloydcook Lloyd Cook (@mrlloydcook) reported from Lambeth, England

    @bt_uk my internet has just gone down in SW4, my hub has the orange light

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • eodsgn Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chonchol91 Ruhel (@chonchol91) reported

    @bt_uk This issue is, I’ve upgraded to Halo 3, or whatever name you’re calling this package, on Monday because I was told this would guarantee stable internet connection. This guarantee is a lie! I was also told I would receive 2 discs on Tuesday, it’s Wednesday now with no discs

  • Dan14664692 Dan (@Dan14664692) reported

    @bt_uk Dm. Please can I have a call tomorrow to discuss the issue

  • DeniseMcQuaid Denise McQuaid (@DeniseMcQuaid) reported

    Have spent 1.47 minutes on hold @bt_uk and got cut off. Ridiculous customer service. Engineer doesn’t show today and it’s my job to waste my evening on hold. Nightmare company to deal with

  • RevPaulCA Paul Farnhill 🇵🇸 (@RevPaulCA) reported

    .@bt_uk For a telephone company to take over 25 mins to answer the phone is a very poor reflection on your services. Employ more staff.

  • BlondeTalksSkin Gina (@BlondeTalksSkin) reported

    @bt_uk really should rename their 'unbreakable' broadband. Pay £59 a month for it and currently sat waiting for a callback because it's been down for the last hour. Not what you need when working from home

  • chonchol91 Ruhel (@chonchol91) reported

    @bt_uk So that’s Monday, Tuesday and now Wednesday. I guess with your companies track record it will continue. Am I going to be compensated this time because last time I raised an issue like this I was told I was but I was never compensated. Beginning to think BT promises are just lies

  • robessex1973 rob (@robessex1973) reported

    @btbusinesscare still no cheque arrived as promised . My father called and was told account is in credit !!!! The account was closed in July !!! Absolute disgrace of a company and no one knows what they are doing . How can you treat pensioners like this and hold on their money

  • StapletonCarol carol (@StapletonCarol) reported

    @bt_uk What a waste of time - this number, once answered had the same menu as the general number. I have been transferred 4 times spent one hour six minutes on the phone and was cut off. No-one seems to know how to sort this problem and I’m at my wits end. Very stressful!

  • Veronic05689621 veebareeba (@Veronic05689621) reported

    @bt_uk Have currently been waiting on phone for someone to answer. We reported a fault on the 18th October and it has still not been fixed. We rely on the connection for internet as well as phone calls. Any help appreciated ss we need to keep in touch with an elderly relative

  • popy_1 Shelly (@popy_1) reported

    @bt_uk paying for a wifi hotspot but barely any internet access today. Are there issues?