BT (British Telecom)

BT (British Telecom) Outage Report in Poplar, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Poplar, Greater London, England 01/13/2026 06:35

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Poplar, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Bromley, City of Westminster, Croydon, Southwark, Romford, Orpington, Hackney, City of London, Wallington, Islington, Hammersmith, Paddington, Waltham Forest and Dagenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomBromley Internet
United KingdomLondon Wi-fi
United KingdomCity of Westminster Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • RyanSkeggsUK Ryan Skeggs (@RyanSkeggsUK) reported from Tottenham, England

    Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.

  • RyanHeatly Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare having intermittent issues with our broadband. Trying to do the online check and it’s taking forever. We had this yesterday as well.

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • jugolotus Jules Ugo (@jugolotus) reported from Camberwell, England

    Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • miltipello Joshua Milton (@miltipello) reported from Camden Town, England

    Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.

  • Djbarryc Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AntPtm Ant Patamia (@AntPtm) reported

    Hello @BT_UK I set up a monthly BT Sports pass in Feb. Both last month & today you’ve claimed that payment couldn’t be taken on the card (money is there) and cancelled service. I can’t resolve via web service - the required page won’t load. Last month I had to phone. Any ideas?

  • Joshmc222 Josh (@Joshmc222) reported

    @bt_uk Hello, we currently have full bars of wifi showing but are unable to get online. Is this a known issue?

  • marsha4854 Marsha (@marsha4854) reported

    @bt_uk got a call from BT about slow broadband speed. Our broadband is from Sky. Was this a scam?

  • BubbaJoe3 Bubba Joe (@BubbaJoe3) reported

    @bt_uk It's a fault - engineer visited and said it is a problem outside of the property - That was over a week ago - can't remember exactly when - what is the process for cancelling my contract

  • Ann_Scott2 Ann Scott (@Ann_Scott2) reported

    @bt_uk You ceased providing my service ( phone and internet which works off the phone line) on 7th March as I switched to a cheaper provider. You are still sending me bills for a service you no longer provide. This is stressful, please sort it out. Your call centre tried but no progress

  • Payneben Ben Payne (@Payneben) reported

    @bt_uk As my initial tweet stated, your help section does not allow us as customers to log a ticket that there's a wifi issue. All the topics on that help page are not the reason my wifi is poor. Please can you investigate specifically whether there is a known issue in my area. Thx

  • Payneben Ben Payne (@Payneben) reported

    @bt_uk hi there, I live in RG10 postcode, WiFi strength is under a single MB up and down, app says its fine. Your help section of website just sends me in circles, any known issues? Please help, as am on work calls for next six hours and this is infuriating. Many thanks

  • Athommo1961 Adrian Thompson (@Athommo1961) reported

    @bt_uk I live at CM12(Billericay) and I and many neighbours have reported outages for our full fibre service. This needs to be treated as an area outage and engineer visits stop being offered. We had a 5 day outage commencing 25 March so this is rubbish service. Please help!

  • paulmall21 paul m (@paulmall21) reported

    @bt_uk Hi lesley, had problems with wireless and bttv connected via ethernet, hub light was blue

  • Barringtonious Barrington Great (@Barringtonious) reported

    @btbusinesscare Had your complaint response letter through, which does nothing to address the points I made. Just a templated “**** off” response about the annual price increases. Like I said, morally bankrupt company.