BT (British Telecom) Outage Report in Poplar, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Poplar come from postal codes E14.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Poplar, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Wandsworth, Croydon, Hackney, Poplar, Barnet, City of Westminster, Sutton, Paddington, Ilford, Hampstead, Enfield Town, Tower Hamlets and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| Wandsworth |
Phone | |
| London |
Internet | |
| Wandsworth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Morris Hickey # Stay home, beat Corvid-19 #
(@Morris2906) reported
from
Chigwell, England
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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sinsearch
(@sinsearchcom) reported
@bt_uk On my BT router all the ethernet sockets failed a while back after I assume was a software update. I reported this using online support twice without resolution. WiFi still works however.
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Stephanie Hernandez
(@Stephan07363368) reported
@CalvinBook @btsportfootball @btsport this is terrible news
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Adventure Biker 💙
(@_adventurebiker) reported
@bt_uk she only has a limited minutes PAYG phone that she's using to spend hours on hold to you and you keep giving her dates when it will be fixed...but 9 days later there us still no dial tone. She is a Priority customer according to you...she certainly doesn't feel like one...
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Anfractuous
(@AnfractuousOne) reported
Well, although @bt_uk stated they’d be out to unblock a duct for the FTTP install on the 9th. They turned up today unannounced. Still no response to my complaint either! For a communication company, this doesn’t look good really! Wonder how long until the install is complete?
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Julieeeee
(@leigh_julie) reported
@bt_uk my dad has moved and has no phone connection despite informing you of his move in January. He has called from his mobile but getting nowhere. He is 83, lives alone and has no phone or internet. Please help him
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Miss C
(@MissKC_) reported
@bt_uk whyyyy is my internet so slow?😫 It is impossible to teach children remotely when the current download speed is 5mbps! We have recently been sent a new router but it is still so slow!🤞🏼
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charlotte
(@lucifersdreamss) reported
@bt_uk Hello, the entire of the BD22/21 area is currently having an outage, the internet has been off since 9am this morning. I was wondering whether there was any update as to when this will be fixed
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charlotte
(@lucifersdreamss) reported
@bt_uk we’ve had multiple mixed messages so far with updates saying it’ll be fixed in 4 hours, by 3:15pm and even by the 8th March. Is there any confirmation on the progress of the issue in the BD22 area?
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Louise Hickey
(@Weezie1611) reported
@Shazztornado @BTCare Im so sorry you’re experiencing this, it’s very unfair. They should remove the word ‘care’ out of the Twitter handle name because sadly there is a very distinct lack of it in your case :( I do hope you get some answers & some action on your issue soon X
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Nick
(@WGTA_Nick) reported
@WGTA_FPL @bt_uk Agreed BT are the worst, ditched them when I moved. Really dreadful customer service too