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BT (British Telecom)

BT (British Telecom) service status in Poplar, England

Why is my BT (British Telecom) service not working?

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The latest reports from users having issues in Poplar come from postal codes E14 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Poplar, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Poplar, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, City of London, City of Westminster, Barnet, Camden Town, Croydon, Southwark, Romford, Enfield Town, Westminster Abbey, Paddington, Mitcham, Islington, and Sutton.

CityProblem TypeReport Time
Hammersmith Internet 2 hours ago
Hammersmith Internet 3 hours ago
London Internet 8 hours ago
London Wi-fi 10 hours ago
London Phone 13 hours ago
City of London Internet 15 hours ago

Community Discussion

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BT (British Telecom) Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • GoldenGoonerlg
    V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • WimperisDesigns
    Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • Nicola1117
    nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • prof_j_mitchell
    John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • edwardkellow
    Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • Jess_L_Andrews
    Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • Goonerlover69
    ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • WimperisDesigns
    Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • prof_j_mitchell
    John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • rayallsop1983
    RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • kiekyobadeo
    KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • OL_Vision
    Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • JezzaTrev
    Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • Huskymannia
    Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • simonphipps
    simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • millykr
    Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • kiekyobadeo
    KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • Kass1411
    Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • rahelab
    Rahel Bailie (@rahelab) reported from Camberwell, England

    @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

  • mrsscole
    Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wapmonkey
    Wayne Parsons (@wapmonkey) reported

    @CarltonCole1 @btsport Loved all the @btsport coverage. You, Joe and Jules have been fantastic. I think Owen was bad luck tho. He was the only change and we lost both legs he was there...

  • RachelHMedia
    Rachel Hicks (@RachelHMedia) reported

    @bt_uk "We’re here to help." Is that why your man in "BT Loyalty" was rude to me after admitting that he couldn't explain one part of the 10% charge increase as it was "over his paygrade" then told me I "..should have read my contract better" then HUNG UP on me. !!!!

  • AMidnightGamer
    ✌🏻Greemo✌🏻 (@AMidnightGamer) reported

    @curlytopjim @virginmedia @bt_uk Bt is awful from the experience I've had. 5 engineers out within the past 2months and customer service accused me of lying. Had 2 new routers sent out which havent fixed the issue either. (im writing this on mobile data as the internet is down currently too)

  • bertiebaz
    Bill Farrett 🇺🇦💙 (@bertiebaz) reported

    @SueSuezep @bt_uk Oh yes, 3 mobile as well. Signed me up for a 12 month deal that I knew nothing about about. I wrote to the managing director, he more or less told me to **** off.

  • ShropshireStig
    A Face For Radio (@ShropshireStig) reported

    @PaulCowland_ @BTBusiness @btbusinesscare Broadband here is fantastically slow, but apparently we have qualified for FTTP scheme & might have it installed before the end of the year. I had considered satellite internet but it's too pricey for me.

  • emilylovesmcfly
    emily hayward (@emilylovesmcfly) reported

    @BTCare hi where do you find when you want to cancel sport monthly pass as I can’t find it on the website

  • emilylovesmcfly
    emily hayward (@emilylovesmcfly) reported

    @bt_uk hi where do you find when you want to cancel sport monthly pass as I can’t find it on the website

  • Proqy0
    Keran 🇬🇧🇮🇪 (@Proqy0) reported

    @bt_uk James mate, i already know your checks are gonna tell me 8pm may 7th, i dont need you to waste my time anymore, the only fix is a new provider, 5 days of downtime in the last month when im paying around £50 a month is an absolute piss take

  • AMidnightGamer
    ✌🏻Greemo✌🏻 (@AMidnightGamer) reported

    I just want to take the time to thank @bt_uk for making it impossible to do my job and in the process having zero communication with us on many things. Currently trying to do stuff and the internet has been down for nearing 2 hrs now. Yesterday was another story. I'm so fed up.

  • TwittingSarah
    Sarah (@TwittingSarah) reported

    @bt_uk I keep getting reminders to return equipment or get charged. I returned it a few weeks ago now and have checked the tracking number and it says delivered. I don’t want to be charged for equipment I have returned! Help please!