BT (British Telecom) outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent BT (British Telecom) outage reports came from the following cities: City of London, Islington, Southwark, City of Westminster, Waltham Forest, Newham, Hackney, Poplar, Lambeth, Lewisham, and Tower Hamlets.

City	Problem Type	Report Time
City of London	Internet	2 days ago
City of London	Internet	2 days ago
Islington	Internet	3 days ago
Southwark	Internet	3 days ago
City of Westminster	Internet	3 days ago
City of Westminster	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  S.A (@ShadaBhaiShahed) reported 53 seconds ago from Stratford, England

  @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 4 minutes ago from Camberwell, England

  @btsport why are you not making it easy for your customers to pause your service like sky

• 
  Marv- So Real Sounds (@MarvManPro) reported 13 minutes ago from Poplar, England

  @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

• 
  simon colvin (@Simon_Colvin) reported 16 minutes ago from Islington, England

  @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

• 
  Eduardo Kerr–Oliveira (@eodsgn) reported 20 minutes ago from Hackney, England

  @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

• 
  Joe Boyd (@realJoeBoyd) reported 23 minutes ago from Islington, England

  @btsport I wonder what the fix is?

• 
  Rahel Bailie (@rahelab) reported 23 minutes ago from Camberwell, England

  @bt_uk Nope, they fixed my billing problem, thanks.

• 
  Matt Ridsdale (@MPRidsdale) reported 24 minutes ago from Islington, England

  @bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.

• 
  Will Ashley (@willjashley) reported 25 minutes ago from Camberwell, England

  @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

• 
  Russell Kelly (@westheweasel) reported 25 minutes ago from Islington, England

  @wobblyclark @btsport Game was shit too

• 
  Rahel Bailie (@rahelab) reported 27 minutes ago from Camberwell, England

  @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

• 
  Paul Kellaway (@pkllwy) reported 29 minutes ago from Poplar, England

  Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

• 
  RAZZÆ (@RAZMIKSARGSYAN) reported 38 minutes ago from Stratford, England

  @btsport can the support team please message me

• 
  Daniel Fellows (@danfellows) reported 43 minutes ago from Camberwell, England

  Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

• 
  ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported 44 minutes ago from Poplar, England

  @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

• 
  The General (@kaejlaab) reported 48 minutes ago from Islington, England

  @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

• 
  🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported 49 minutes ago from Hackney, England

  Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

• 
  Richard Easton (@dickster0103) reported 51 minutes ago from Camberwell, England

  @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

• 
  Agustin Pesciallo (@agustin) reported 57 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Ryan Heatly (@RyanHeatly) reported 59 minutes ago from City of London, England

  @lee4ord @btsport @SkySports Not a bad shout

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TSLG13007 (@TSLG13007) reported 4 minutes ago

  The usual appalling service from @bt_uk

• 
  R4CK4TT&CK (@R4CK4TT4CK) reported 7 minutes ago

  @CisoDiagonal @bt_uk until i just cancel the other once ive moved & tell them ive not left bc theyre still BT, so wont be paying any cancelation fee- bc they hadnt created an online account for an online customer who has no desire to send hours on phone calls with "understand your frustration" BS 😮‍💨

• 
  Steph Murray (@DerekDonkey1977) reported 9 minutes ago

  @bt_uk 9 engineer visits, executive level complaint and no resolution and your solution is to close the complaint Why am I paying for a service I’m not receiving

• 
  Owen (@OwenJBlanche) reported 13 minutes ago

  @bt_uk what are you guys doing to the internet in yelland so slow and constantly not getting up to the speeds we pay for

• 
  Dean Hazell (@Deano01973) reported 14 minutes ago

  @bt_uk Tried this and they say they now need 3 more days to resolve phone line being down. Really poor service and unacceptable.

• 
  The Evolution Of Life (@TEOL85) reported 17 minutes ago

  @bt_uk . Online Radio Stations based in Wigan and St Helens and Weston-super-Mare and Burnham-on-Sea have also gone out at random times so it's in multiple areas as well are BT even on the problem fixing why the whole countries internet is going out at random times at the moment?

• 
  Lesley Rubenstein-Pessok (@QuoSpera) reported 19 minutes ago

  @Somerset01 @BTGroup @bt_uk These structures should have something on them to determine ownership and wouldn’t it be great if there was some form of contact info to report vandalism or any damage easily, say, a QR code.

• 
  julian hines-dedman (@dedmans) reported 23 minutes ago

  @adarkelimited @bt_uk It takes days to speak to someone in a far away country then you discover they have made two other accounts in your misspelt name and then decide in the ether that you broken those contracts and swipe £460 from your bank account!!

• 
  Andy Mich (@MrAndyMich) reported 24 minutes ago

  @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid you allow people to do this? I think as a company you desperately need to review this practice, it’s dangerous and a disgrace and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

• 
  Andy Mich (@MrAndyMich) reported 29 minutes ago

  @bt_uk I don’t need to call any number I need BT and the people making these stupid decisions to realise they’re putting their customers at risk. The issue is you weren’t able to spot whether it was a scam number or not. So the question is why are BT as a company putting their customers through this? Please listen to what I’m saying and pass my deep concerns to the people making these stupid decisions.