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BT (British Telecom)

BT (British Telecom) Outage Report in Poplar, Greater London, England

Why is my BT (British Telecom) service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Poplar come from postal codes E14 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Poplar, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Poplar, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Westminster Abbey, Hammersmith, Enfield Town, City of Westminster, Paddington, Mitcham, Islington, Barnet, Sutton, Croydon, Hampstead, Newham, and Muswell Hill.

CityProblem TypeReport Time
London Internet 2 hours ago
London Wi-fi 3 hours ago
London Internet 4 hours ago
London Wi-fi 4 hours ago
Southwark Internet 12 hours ago
Westminster Abbey Total Blackout 14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • justcryhavoc
    Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • richardfoster1
    Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • jdibon
    Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • BrixtonBobbyBob
    Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

  • johndurant63
    john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • excellenceinLDN
    Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • BrixtonBobbyBob
    Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk any news on when the Brixton BT outage is going to be dealt with?

  • JanetEBaldwin
    Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

  • SJEIsAnAuthor
    Sabrina J. Elliott (@SJEIsAnAuthor) reported from Tottenham, England

    @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

  • ilopezcard
    Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • nadinematheson
    Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • Godavarian193
    GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • johndurant63
    john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • whitedan2001
    Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • Nazzzzzz1000
    Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • BrixtonBobbyBob
    Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

  • sirblackers
    Richard (@sirblackers) reported from Walthamstow, England

    @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

  • BrixtonBobbyBob
    Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

  • shade306
    Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • EpsomMental
    Allen_lovemymind (@EpsomMental) reported from Croydon, England

    I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NickQTHFC
    Nicky Q (@NickQTHFC) reported

    @bt_uk why can't I login to my emails please?

  • BigJockNewPage
    Big **** (@BigJockNewPage) reported

    @bt_uk answering to put you on hold and hang up. useless *****

  • TinaRob34636958
    Tina Robinson (@TinaRob34636958) reported

    @bt_uk not happy at all with the service received - you have cancelled our broadband even thought two employees promised that would not happen. You then state we can’t be reconnected until 6 April.

  • jakewhitee
    Jake White (@jakewhitee) reported

    @England @bt_uk #AskJesse My friends want to line up England at the euros this year using a 4-1-5 formation, how do I tell them this is a bad idea?

  • raj_lodhia
    Raj.L (@raj_lodhia) reported

    Avoid @bt_uk at all costs! Engineer comes out to fix our broadband and ends up messing up our phone line!!! Oh and broadband still not fixed! #fail #btareajoke

  • ycymrocymraeg
    David Meurig Rees (@ycymrocymraeg) reported

    @bt_uk Unable to access BT home page, error message Cannot reach this page. IE and Chrome give this message. Can access other sites, is there a problem with the site today?

  • b0ngs12
    Eli fan of van mccann (@b0ngs12) reported

    @England @bt_uk @JesseLingard he was awful 😭😭😭😭

  • sutt1avfc
    Ashley Sutton (@sutt1avfc) reported

    @England @bt_uk @JesseLingard how ill never know...couldnt score against a ruddy bin man

  • SAINTFOREVER
    Terry Kemish (@SAINTFOREVER) reported

    @SouthamptonFC @btsport Logistically that would be unbelievably **** if fans were allowed in. You have a whole weekend but leave it until the time when people are just preparing to go back to work the next morning.

  • PipHaines
    Pippa (@PipHaines) reported

    @MartinFishHort @bt_uk We’ve had the most awful experience too!