BT (British Telecom) outages and service status in Poplar, England

Problems in the last 24 hours in Poplar, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Poplar, England

The most recent BT (British Telecom) outage reports came from the following cities: City of London, Islington, Hackney, Newham, Waltham Forest, Southwark, City of Westminster, Poplar, Lambeth, and Lewisham.

City	Problem Type	Report Time
City of London	Phone	3 hours ago
Islington	Internet	5 hours ago
Hackney	Internet	9 hours ago
Hackney	Internet	1 day ago
Newham	Internet	3 days ago
Waltham Forest	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

• 
  Richard Easton (@dickster0103) reported 28 seconds ago from Camberwell, England

  @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

• 
  Joe Maguire (@Jmaguire2) reported 2 minutes ago from Hackney, England

  @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

• 
  Jessicaannewoodley (@JessicaWoodley) reported 6 minutes ago from Hackney, England

  @bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!

• 
  Johnny Murnane (@Johnny_Murnane_) reported 8 minutes ago from Islington, England

  @bt_uk Working now thanks. App on phone, first time customer.

• 
  Andy Baird (@clueso69) reported 9 minutes ago from East Ham, England

  @BTCare - really unhappy with the level of your service. Still waiting for the delivery of my WiFi extenders. This is the second order and still nothing. What’s the point of completing your surveys if nothing is done about it 😡😡😡

• 
  Paul Kellaway (@pkllwy) reported 10 minutes ago from Poplar, England

  @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

• 
  Kriss Baird (@krissbaird) reported 17 minutes ago from Islington, England

  @btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers

• 
  Maddy Goes Mad (@Maddygoesmad) reported 18 minutes ago from Poplar, England

  @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

• 
  𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported 21 minutes ago from Islington, England

  @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

• 
  Rahel Bailie (@rahelab) reported 28 minutes ago from Camberwell, England

  @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

• 
  Simon Monger, SCMP (He/Him) (@SimonMonger) reported 30 minutes ago from Poplar, England

  @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

• 
  A.R (@A71KUR) reported 30 minutes ago from Stratford, England

  @btsport that’s bs, terrible decision.

• 
  Aaron (@HouseArrestFM) reported 39 minutes ago from Camberwell, England

  @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

• 
  Jules Ugo (@jugolotus) reported 39 minutes ago from Camberwell, England

  Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

• 
  Ridley Road Resident (@RidleyRoad174E8) reported 40 minutes ago from Hackney, England

  @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

• 
  FirstClassLounge (@1stclasslounge) reported 47 minutes ago from Stratford, England

  So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

• 
  Gary Jones (@garageowns) reported 51 minutes ago from Hackney, England

  @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

• 
  Scott Brindley (@scottyboy1973) reported 52 minutes ago from Poplar, England

  @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

• 
  Danielle Altink (@danialtink) reported 53 minutes ago from Camberwell, England

  @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

• 
  CpfcRyan (@Rpriv77) reported 55 minutes ago from Hackney, England

  @OleleSalvador @btsport @CBSSports Down bad

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Flanagan (@KflanaganKevin) reported 5 minutes ago

  Now May 5th still no connection !! Despite endless calls and attempts to get help !’ @bt_uk cut off again transferred then told no information on their screen , started details again now cut off again as lines close at 6pm this is a business account !!! We don’t close at 6 !!

• 
  Legendary Hamster (@LegendaryH80858) reported 8 minutes ago

  @ArmchairAdml @bt_uk would you like to comment on why you're treating a long standing, loyal customer as badly as this? I feel a review of his account is in order so he can be put on a new lower rate and some compensation is in order as you're ripping him off! @MartinSLewis FYI...

• 
  KG40 (@KG40332532) reported 9 minutes ago

  @bt_uk I already tried that. It continues to say that fault is on BT's side. Please fix this.

• 
  JanetM. (Monarchist) (@Cilvrnum) reported 16 minutes ago

  @bt_uk No la ndline for 12 hrs and Busy message on mobile device. Id BT rolling out a new service. Hub has a yellow dot.

• 
  Ann Merrigan (@MerriganAnn) reported 17 minutes ago

  @bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago

• 
  PT (@philltea) reported 17 minutes ago

  Dad's just retired from @bt_uk due to ill health 38 years service. Not a single thank you, good luck or all the best Nothing at all Zero communication regarding help or advice getting his pension sorted and organised Just a random DPD driver turned up for his laptop Shambles

• 
  Sian (@SianElin_PT73) reported 18 minutes ago

  @bt_uk Did you read my message correctly? I do not have signal to call!

• 
  Graeme Davis (@GraemeDavis) reported 20 minutes ago

  i’m trying and failing to report a broadband problem to @bt_uk - online is an endless loop to linecheck (fault found), chat message won’t open, phone sends to txt not a person, txt is a very long wait on a charged-for line. How does anyone ever contact BT?

• 
  Ian Robson (@GFX2001) reported 21 minutes ago

  The BT 2 factor Authentication Login is rubbish!! Each Time you receive the Passcode Via Email it fails to login. It only works if you get it sent to your phone!! Asked for Help from Support but they only say Download the BT App, which is unusable and provides zero help @bt_uk

• 
  Keith (@MaloneiD) reported 22 minutes ago

  @Ofcom I have evidence BT won't let customer complaints get to 8 weeks, so they cannot be reported to the regulator. BT closed out 3 complaints I made, without reference to me. One was closed within hours of being raised. Are they permitted to do this? @bt_uk @MartinSLewis #slamming