BT (British Telecom)

BT (British Telecom) Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Poplar, Greater London, England 12/12/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Poplar, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Southwark, Hackney, City of London, London, Ilford, Paddington, Islington, City of Westminster, Barnet, Hammersmith, Muswell Hill, Camden Town, Newham and Fulham.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomSouthwark Wi-fi
United KingdomHackney Total Blackout
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomIlford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • Kass1411 Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markecsmith Mark Smith (@markecsmith) reported

    @btbusinesscare Update. To get a speed of more than 5mb download I will have to pay £498 per month. PER MONTH. In the words of your sales dir - it's that or nothing as there are no plans to provide a better service. @StarlinkPage You are going to make a killing here in the UK @elonmusk

  • shearer_sade Sadé Shearer (@shearer_sade) reported

    @bt_uk is the worst.

  • tomglazed Thomas Glazebrook (@tomglazed) reported

    @bt_uk Staff are working wonders! FINALLY have an order in place, original activation was 23rd Feb which I could just about tolerate but now 27th Feb? To give me the service that was terminated over a month ago by BT before my FTTP was ready? Yeah I’ll be requiring a expedite :)

  • CJbladesUk Chris (@CJbladesUk) reported

    @bt_uk My ps4 is connected by ethernet cable and when trying to watch twitch on mobile it buffers alot, I'm really confused as I have fibre to the home yet my experience with standard copper cable with sky is better neverbhad an issue with buffering when more than one device using it

  • owenlewis220602 Owen Lewis (@owenlewis220602) reported

    @bt_uk wifi not work good (apology for bad English)

  • seb60368666 seb (@seb60368666) reported

    @EE so I’ve text stop sport yesterday but it says I still need to pay for it and it won’t even let me log into my btsport account now because it says I have no subscription, so now I can’t watch anything on btsport even though I’m paying for it, help quick please

  • Calvin38152977 Calvin (@Calvin38152977) reported

    @Ofcom if someone @bt_uk opens an order on your account with all your details and then places said order in your name. Charges your account, sends equipment to your house, to then cancel it at there end and put it down to a miss leading sale. What can I do?

  • ChefPaulRipley Paul Ripley (@ChefPaulRipley) reported

    @btbusinesscare can someone that does care please call me to discuss my ongoing complaint regarding outstanding work not carried out. Manager was supposed to be calling days ago I was told!!

  • KennySmith1313 Kenny Smith (@KennySmith1313) reported

    @bt_uk Still waiting to find out what’s going on. Honestly how hard is it to tell your paying customers what’s going on with the service that they for?

  • haylesfitness Hayley Zikri (@haylesfitness) reported

    @bt_uk no broadband since Saturday on the whole estate I live on. Closed cases, no fix, engineers booked en cancelled without letting me know. What am I paying £40 a month for? Awful to leave us hanging like this in a lockdown when I’m solely reliant on broadband for income