BT (British Telecom)

BT (British Telecom) Outage Report in Poplar, Greater London, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Poplar come from postal codes E14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Poplar, Greater London, England 05/13/2025 15:40

May 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Poplar, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Enfield Town, Lewisham, Tower Hamlets, Bermondsey, Hackney, Harringay, Paddington, Croydon, Hendon, Leyton, City of Westminster, Southwark, Colindale and East Ham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomEnfield Town Internet
United KingdomLewisham Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LozzyPurry Loz Perugini (@LozzyPurry) reported

    @bt_uk hey, I am having some trouble at my nans house regarding her internet. Is there an outage in Ruislip HA4?

  • RyanLewis1995 Ryan Lewis (@RyanLewis1995) reported

    @bt_uk My broadband is down but I can’t report the issue online as I don’t have a landline number

  • sfarq11 Sophie Farquharson (@sfarq11) reported

    @bt_uk is it acceptable I’ve spent 7 hours on the phone to you in the last week as we still haven’t has our internet installed correctly a week later. Also your customer services team telling me a failed communication is my fault even though it failed your side?

  • AviationBlue Andy Man City Fan TV (@AviationBlue) reported

    @BTCare had my fibre down for 61 days. Hundreds of phone calls about the £8.06 per day compensation they told me I would be getting. My neighbours have had theirs. I asked for BT sports for 1 year for free in addition. They told me I’d get an extra £50. That’s what I got-£50! 1/2

  • DannyFong87x Danny Fong (@DannyFong87x) reported

    @bt_uk I was told there is no problem with my modem its just the area that I am in. Its the provider bt that is currently having issue surely my wi fi can be fix by today or tomorrow. If not when is the earliest time it can be fixed.

  • UtdHaitham Haitham🇸🇩 (@UtdHaitham) reported

    @CFCKAH @CFCPys @btsport This inconsistent bullshit is the biggest 🧢 on this whole app. Just look at every season he's had at united. Not even one bad season but the media will tell you he's been ****

  • J_PaulDevine Paul Devine (@J_PaulDevine) reported

    Finally, back online @bt_uk 'unbreakable' is a bit of an urban myth, 8 hours offline, probably get the usual pathetic generic excuse, 0% customer service , 0% tv coverage, slow Broadband #BTCon

  • JohnTroelsen John Troelsen (@JohnTroelsen) reported

    @bt_uk Yeah right. Gone are the days when you provided a good service and told the truth. #cantbetrusted

  • MRKPayne Kieran Payne (@MRKPayne) reported

    @bt_uk @KentHighways will a member of your team be attending the make the area safe? Or will this be left until something bad happens.

  • cfcjamier Jamie (@cfcjamier) reported

    @CFCPys @btsport His ball knowledge sucks wtf