BT (British Telecom) outages and service status in Poplar, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- BT (British Telecom) generated 6 outage signals in the last 24 hours around Poplar, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 13, 1:32 PM GMT+1.
- Internet (68%)
- Wi-fi (16%)
- E-mail (11%)
- Phone (3%)
- Total Blackout (1%)
The latest reports from users having issues in Poplar come from postal codes E14 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poplar, England
The most recent BT (British Telecom) outage reports came from the following cities: City of London, City of Westminster, Hackney, Southwark, Barking, Newham, Islington, Poplar, Waltham Forest, and Catford.
| City | Problem Type | Report Time |
|---|---|---|
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7 hours ago | |
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Wi-fi | 8 hours ago |
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Internet | 8 hours ago |
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Internet | 10 hours ago |
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Internet | 20 hours ago |
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Internet | 21 hours ago |
Nearby cities with recent reports
6 recent signals
4 recent signals
4 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Jess Brittain-George (@jbrittaingeorge) reported from Hackney, EnglandUnsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
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Ben Fisher (@BenFisherCT) reported from Islington, EnglandWe’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England@bt_uk live chat customer service Where and how
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Dhammadinna (@Dhammadinna) reported from Poplar, England@bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.
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Julie (@EylesJE) reported from Camberwell, England@btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again
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Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
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Rahel Bailie (@rahelab) reported from Camberwell, England@bt_uk Nope, they fixed my billing problem, thanks.
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Ivan Clark (@wobblyclark) reported from Islington, England@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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Ramon Guthrie (@Ramonnavarro) reported from East Ham, England@BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection
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Andy Baird (@clueso69) reported from East Ham, England@BTCare - really unhappy with the level of your service. Still waiting for the delivery of my WiFi extenders. This is the second order and still nothing. What’s the point of completing your surveys if nothing is done about it 😡😡😡
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⚕ Sabrina Rose⚕ (@Henrysaidit24) reported from Poplar, England@bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!
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Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England@bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.
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ricki kenny-hyde (@RickiKenny) reported from Camberwell, Englandthis is why i dont want potch at United . every season they are close to something they always bottle it under him and always go on a bad run at the wrong time of season. keep ole in charge. if ole gets us top 4 and maybe fa cup keep him @ManUtd @btsport
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Marv- So Real Sounds (@MarvManPro) reported from Poplar, England@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!
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Agustin Pesciallo (@agustin) reported from Camberwell, England@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Dein Moore (@deingerous1) reported from Stratford, England@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Loft4Words (@Loft4W) reported from Camberwell, England@OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind
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Johnny Murnane (@Johnny_Murnane_) reported from Islington, England@bt_uk Working now thanks. App on phone, first time customer.
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Polly Cziok (@PollyCziok) reported from Hackney, EnglandOur @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki (@Nikki_Lou1922) reported@bt_uk We didn’t receive a bill! Direct debit was set up yet you never took any payments just discounted my services and added a late payment fee! Your error not mine! Yes it’s only £7.50 but it’s £7.50 that shouldn’t have been added to the bill!
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Robert Drummond (@robertd1981) reportedUsual poor service from @btmailhelpdesk 87 yr old M-i-L left without help getting her ipad connected to internet using modem. Obviously can't be bothered to spend the extra few minutes to help out a customer. @bt_uk
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Mini67!x (@jellywellys99) reported@bt_uk I've spoken to them and like I said they ended the call because I can't see txt message or read bank card due to being partially sighted-please get a manager to call me or I'm happy to cancel my contract I was told by would be simple so far its been very stressful
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Justine (@bean0509) reportedCustomer service really is everything. @bt_uk has the best customer service in the country in my opinion and I’ve spoken to a lot of companies. I’d rather have someone helpful to talk to than have 42 extra club card points a month.
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Allan Hailstone (not Alan) (@allhailtwit) reported@bt_uk Hi ... I have a fault ref. no. from 12 July but when I login to track it, it says not found or "access denied". I have no phone service at all and have heard nothing from BT by email. Please advise. Thanks AH
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Pete Wright (@CSI_Pete) reported@bt_uk Hi. Is the offer to upgrade my broadband for £1 a scam? The “checkout broadband “ only button doesn’t work unless I alter my tv package which then starts a new 24 month contract. Seems everyone has the same issue. Seems a con to me then.
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Owen (@OwenJBlanche) reported@bt_uk sort your Internet out been crap for over a week in our place
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eelemsti (@eelemsti) reportedAnd another one @bt_uk I cancelled my service with you in MARCH! Why are you still billing me??
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Giselle Brannan (@g15elb) reported@btbusinesscare why can I not get to speak to anyone at BT Business Local in Lincoln? The system keeps not putting me thru & then saying theirs a fault? Given I have an ongoing complaint & still no solution is this deliberate?
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DomusHolmesPropertyFinder (@DomusHolmes) reported@bt_uk : Very disappointing service overall, and equally disappointing to find out engineers do not attend properties on weekend to fix fibre connection issues!!!