BT (British Telecom) Outage Report in Poplar, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Poplar come from postal codes E14.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Poplar, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Islington, Croydon, Hammersmith, Barnet, City of London, Southwark, Harringay, City of Westminster, Catford, Bromley, Newham, Fulham and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
||
| Islington |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Islington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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James Drury
(@jamesd_27) reported
from
Islington, England
@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP
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FranCfc🏴🇨🇦
(@chelseafran) reported
from
Croydon, England
@bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
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Diana Nye
(@DianaNye) reported
from
Paddington, England
@bt_uk 😂 the website page is down
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Steve
(@stevetom110) reported
from
Eltham, England
@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Jane Lyons
(@JaneBLyons) reported
from
Camberwell, England
Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please
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❣HANDCUFFED❣
(@Goonerlover69) reported
from
Croydon, England
@bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔
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aimee
(@aimee_bennett97) reported
from
Sutton at Hone, England
@bt_uk our phone line is down, says on the front of our phone “no line” help please
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Eduardo Kerr–Oliveira
(@eodsgn) reported
from
Hackney, England
@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
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ian Burgin
(@ipowell1) reported
from
Camden Town, England
@bt_uk Never seen this woman but damn she is fine.!
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
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AARON.
(@AaronNacey) reported
from
Barnet, England
@bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.
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Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
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Mike May
(@MikeMay69) reported
from
Barnet, England
@GabbyLogan @BTCare BT=Bloody Terrible
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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cjw
(@chris2015bcw) reported
@bt_uk BT have called me back today for the 1st time since I raised my complaint over 2 months ago. The BT operative was named Laura. She has assured me that I will be receiving a cheque for just under £300 within 5-7 working days and that I would get a follow up call next week.
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migry_main
(@MigryM) reported
I am paying £53 to @bt_uk for my broadband (70Mbps) and landline. Seems excessive to me. Just went to the #BT website as a NEW customer. Same BB and phone package costs £28. Wow I am a complete MUG for allowing BT to rip me off for £53. ALL offered packages are cheaper than £53 !
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Jane kelly
(@Janekelly25) reported
@bt_uk I have just been told to switch to EE and open an account there to solve the problem!
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Catrin Williams 💙
(@jazzbluecat) reported
@bt_uk got text around 4pm yesterday saying you were ceasing my service today at my current address. Phoned you and was informed that this was an error on your part and you had contacted openreach and this wouldn’t happen. I wake up this am and no internet. Please reinstate
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Dewsick
(@Dewsick_) reported
@bt_uk every single night at 6-7pm til about 11pm I'm constantly having 20% packetloss and 3Mb down. I usually get 1Gb. I'm not with you but my service is using your lines. I'm actually quite sick of having to come home from work and basically can't watch a 720p video.
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TenaciousV56
(@TenV56) reported
@CRobertsonUK We were copper only line. @CityFibre put in fibre and we are having to move to Talk Talks Data only service ...no landline. will probably cancel @bt_uk landline as they charge too much! Vodafone do a router you connect phone to
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Ben Jandrell
(@Ben_Jandrell) reported
I'm sure I'm not alone @bt_uk are truely awful to deal with online or on the phone... Please prove me wrong guys? ...and I'll spread the love. X
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Lisa Glasel
(@LisaGlasel) reported
@BTWholesale @EDP24 @bt_uk Is this acceptable? I have no exit out of my kitchen!!! I asked for the master socket to be moved in June 2022 and still noone can help me or tell me when this can happen? This is all due to an error between BT wholesale & open reach!
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Jane kelly
(@Janekelly25) reported
@bt_uk I joined #bt_uk in May & quickly found my wifi signal was weak especially on the mobile. I am now told to improve this by taking out a new account with EE, which costs more. Is this good business?
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CJB
(@CrystalBurberry) reported
@bt_uk why does my internet keep dropping off my @SkyUK boxes, 2 nights now it wont connect to mini box, my hub is flashing blue when WPS is held down and the main light is blue. Please don’t blame one another, please HELP