BT (British Telecom)

BT (British Telecom) Outage Report in Poplar, Greater London, England

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The latest reports from users having issues in Poplar come from postal codes E14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Poplar, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Poplar, Greater London, England 01/31/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Poplar, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Croydon, Thornton Heath, London, Hampstead, City of Westminster, Barnet, Ilford, Southwark, Dartford, Paddington, Chingford, Camden Town, Tower Hamlets and Wandsworth.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomCroydon Internet
United KingdomThornton Heath Phone
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Poplar, England

Latest outage, problems and issue reports in Poplar and nearby locations:

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • BillGlover Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • seankerrigan Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • theatregirl5264 theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • ShadaBhaiShahed S.A (@ShadaBhaiShahed) reported from Stratford, England

    @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

  • Team_M_T Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • F1Hughsey87 Iain Hughes (@F1Hughsey87) reported from Macclesfield, England

    @bt_uk awful service so far on the fibre broadband. Tried to call twice and your agents lines are awful and ask me to call back. Yeh I have another 30min to waste in a queue. Message me please as need my fibre connecting that’s already a week late. @OpenreachHelp @WeAreOpenreach

  • 47AEH Heder Militao (@47AEH) reported

    @bt_uk It’s not fixed its still awful

  • WHITTERSTWLTTER H (@WHITTERSTWLTTER) reported

    @bt_uk someone at BT disabled 5Ghz on my router in hopes it would help make things faster. It didn't, surprisingly disabled the faster WiFi band made things slower. I tried to re-enable it but now nothing will connect via 5Ghz, only 2.4, 5Ghz isn't even viewable.

  • murt_c Curmudgeonly Cotters 🐝 (@murt_c) reported

    I'd forgotten how @btsport @btsportcricket ruin the cricket with adverts in-between every over, simply ramming ads out and ruining the analysis and flow of the game. Pay for sports, get bombarded with ads. It's poor.

  • Chardiplacido C H A R (@Chardiplacido) reported

    I’ve spent around 7 hours on the phone to @bt_uk in the last few weeks. Unbelievably bad service

  • ticklem7 Michelle Tickle (@ticklem7) reported

    @bt_uk been holding on for over 4 hours trying to get through to change our BT house move date due to a delay! Had to give 48 hours notice which we are doing but how can we do this if we can’t get through to you?? Have also sent a dm via Twitter! Please can someone help!

  • RichPearce Rich Pearce (@RichPearce) reported

    @bt_uk Hi there - I tried to report a fault via MyBT on Saturday but the line test repeatedly stuck at 99% so tried via 61998 text, got reply that engineer will be in touch in 48 hrs. Not had anything and MyBT shows no fault being tracked on account. Can you help?

  • CountrynetS CountryNet Software (@CountrynetS) reported

    @btbusinesscare Hi @btbusinesscare, We're trying to contact you regarding some issues caused for our customers by your protocols incorrectly identifying notifications as spam. Could you please message us as soon as possible?

  • barleydean John Sime 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@barleydean) reported

    @bt_uk hi I’ve had issues with Bt internet email since Saturday called Sunday told there was an issue impacting multiple customers then it seemed to be okay again now it’s not updating my inbox continuously asking for password is there an ongoing issue?

  • JodieBrighton1 Jodie (@JodieBrighton1) reported

    @bt_uk why have we not had any warning that our broadband connection is off for 24 hours? I hope I'm not paying for it the lack of service. No broadband = no streaming, no sports Not good enough. Glad contract ends in January