BT (British Telecom) Outage Report in Poplar, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Poplar come from postal codes E14.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Poplar, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Harlesden, London, Ilford, Waltham Forest, Hammersmith, Hackney, City of Westminster, Romford, Southwark, Tower Hamlets, Islington, Enfield Town, Dagenham and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Harlesden |
Internet | |
| London |
Internet | |
| Ilford |
Wi-fi | |
| London |
Internet | |
| Waltham Forest |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
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Richard
(@sirblackers) reported
from
Walthamstow, England
@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
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Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sian Freestone-Walke
(@sianfw) reported
@OpenreachHelp seriously concerned about the lack of concern for my elderly, vulnerable and shielding parents. They’ve been without any method of contact since before Christmas. This is recorded as a welfare case with @bt_uk. Is this the level of service you provide?
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Alice edwards
(@Alicelbee) reported
@bt_uk 2/ We have spoken to you 9 times and still no one has come to help - are you able to assist? I’m worried in case they need to call an ambulance
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Timus
(@Timus_) reported
@bt_uk Yeah plenty of times. Gets resolved and then the issue comes back.
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Jack Hurst
(@Jack_Hurst) reported
@bt_uk Hey! I wanted to ask for an update on fault ref: VOL053-9839749459392. The last thing I read said the hopeful fix will be on 8th Jan!?!
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Ian Jeffray
(@ianjeffray) reported
@bt_uk And there's the problem. Been with BT for over 50 years. Same number. 80 year old person and they need to go through the pointless hassle of "phone a loyalty team" to stop being dumped on to a crap rate? That's how you treat customers.
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Joe Thomas
(@Joeyt182) reported
@bt_uk what is the best number to call to cancel my package. Iv had on off broadband all over xmas, waited 2 weeks for an engineer for the appointment to be cancelled. I have your "halo" package and even when I asked for a mini hub I was told thisncant be done. Unacceptable.
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Alice edwards
(@Alicelbee) reported
@bt_uk 1/ My elderly parents (one with Parkinson’s disease) and their neighbours have been without internet or phone line for over a week now since one of your engineers severed the line, and there is no mobile signal in their area.
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donie
(@doniekellylad) reported
@bt_uk it is back working but i didn’t use the text service, but will in future if i experience further issues. can you process the 1 day refund? thanks
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Julian Foulkes
(@JulianPFoulkes) reported
@bt_uk Fastest and most reliable is Virgin if you can get it. Customer service is as bad as BT and Sky though!
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Bad4Business
(@BusinessBad4) reported
@bt_uk @BTGroup After being ignored for over 12 months, how can I spend more money with you? I'm trying to purchase further services but you clearly don't want our money? I'll DM you, but will be sharing everything publicly because your customers deserve to know how bad you are!