BT (British Telecom) Outage Report in Poplar, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Poplar come from postal codes E14.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Poplar, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Poplar, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, City of Westminster, City of London, Sutton, Hammersmith, Hackney, London, Croydon, Romford, Tower Hamlets, Harringay, Southwark, Paddington, Wandsworth and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Wi-fi | |
| City of Westminster |
||
| City of London |
||
| Sutton |
Internet | |
| Hammersmith |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Morris Hickey # Stay home, beat Corvid-19 #
(@Morris2906) reported
from
Chigwell, England
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Lynch
(@BahnstormerTom) reported
@RSdriver00 @Andrew_Frankel @bt_uk Hate to say it, I had a helpful human for my 25 days of no internet. But sadly they were unable to get much out of Openreach who actually maintain the network. Waiting for the local village fibre rollout to reach us very soon.
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DP Durlston-Powell
(@DurlstonP) reported
@shutupmoveon @Andrew_Frankel @bt_uk That's a very urban-focussed solution. I live on the outskirts of Bristol & e don't get signal indoors & only 4g outside. Its even worse further into the surrounding countryside. There are lots of people for whom the 1G cable is the fastest service.
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HJT
(@Tinks3) reported
@Andrew_Frankel @bt_uk Strap in, because they will not rush. Parents had their line willfully cut with a AXE by a lunatic! Took more than 20 days, multiple calls and increasingly agro complaints to get them to address the issue. They will supply a 4g hub, but they are basically useless...
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🏴 Lou Hunter 🏴
(@Lou_Hunter0112) reported
One very unhappy new @bt_uk customer. Called yesterday because order not delivered had assurance would have new kit today in time for activation but surprise surprise it won't arrive until tomorrow. What's a person who's required to Work From Home to do today 😠
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Jon Honeyball
(@jonhoneyball) reported
@Andrew_Frankel @bt_uk Shout if you want a line with business grade support. Contact @blackbirduk who provides all my multi site fibre and adsl. Just a customer here
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Rob Stannard
(@shutupmoveon) reported
@Andrew_Frankel @bt_uk Who still uses BT physical wired telephone? Find airtime provider with best signal and just use 4g or 5g. Buy separate access point for internet backup. Someone ISP will provide broadband over BT wires. Copper cable cannot match current best mobile speeds.
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Tom Lynch
(@BahnstormerTom) reported
@Andrew_Frankel @bt_uk Good luck Andrew. When my BT broadband went down they initially offered a similar promise. In the end it took 25 days before it was up and running!
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#parallelRC ICS Pyro
(@FrostyIcs) reported
@_wxrda @bt_uk Think it's down every we're it's down for me
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Tom Lynch
(@BahnstormerTom) reported
@RSdriver00 @Andrew_Frankel @bt_uk BT will happily try and sell us a lovely fast package, except we know we are on a copper cable even though their website begs to differ. Local company are offering fibre for less money and their office is just down the road. Sounds promising!
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Ric McLaughlin
(@RicMcLaughlin) reported
@Andrew_Frankel @bt_uk Good luck. They once sent me an email demanding the settlement of my bill. I rang them and explained that I'd just bought the place. No problem. They then turned it off for 3 weeks having asserted that I was in fact dead. I was not.