BT (British Telecom) Outage Report in Poplar, Greater London, England
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The latest reports from users having issues in Poplar come from postal codes E14 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poplar, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Poplar, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, City of Westminster, Barnet, Hammersmith, Camden Town, Croydon, Southwark, Romford, Enfield Town, Westminster Abbey, Paddington, Mitcham, Islington, and Sutton.
| City | Problem Type | Report Time |
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Internet | 1 hour ago |
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Wi-fi | 3 hours ago |
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Phone | 7 hours ago |
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Internet | 8 hours ago |
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8 hours ago | |
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9 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Martin Warner (@mwarn73) reported from Poplar, EnglandSo in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Adam Matthews (@AdsMatthews) reported from Lambeth, England@EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it
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Scott Brindley (@scottyboy1973) reported from Poplar, England@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Mila Griebel (@MilaGriebel) reported from Camden Town, England@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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R Barker (@RobLondon) reported from Wandsworth, England@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
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Martin Warner (@mwarn73) reported from Poplar, England@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Martin Warner (@mwarn73) reported from Paddington, England48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Martin Warner (@mwarn73) reported from Paddington, England@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Ed Woodhouse (@edwardwoodhouse) reported from Bromley, EnglandBT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
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Ric Mann (@ricmann1977) reported from Camden Town, England@moodybastardo @alexhoweng @btsport Bit rude.
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Martin Warner (@mwarn73) reported from Poplar, England@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, EnglandSo I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Diana (@PaintSewGlueChe) reported from Wandsworth, England@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Jonny (@Jonny93715061) reported from Croydon, England@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC
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Fr Hugo Adán (@FrHadan) reported from Camberwell, England@bt_uk me bt WiFi has been down for the last six hours!
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Martin Warner (@mwarn73) reported from Paddington, EnglandI really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Phil Swallow Photography (@philswallowpics) reported from Croydon, EnglandNot quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Laura Holland (@LauraHolland) reported from Lambeth, England@Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out
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Laura Holland (@LauraHolland) reported from Lambeth, England@pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Cllr Lynn Riley (@mustbecwaced) reported@bt_uk No sorry Sharon. I have an ironic telephone directory of calls and contacts made with @bt_uk in recent months. I tell my story of no connectivity and system failures to everyone and it makes no difference. My suggestion is to try using your systems as a customer !! Aweful
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John Denby (@JohnDenby4) reported@bt_uk since broadband upgrade last Sept no dropouts, fast speeds all OK. Then got messages about changes to the phone service and arrival of Hybrid Connect and things have gone wrong. Constant dropouts, erratic speeds. The Hybrid engineer knew nothing of phone changes. Help.
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melanie meyer (@bubblezzn) reported@bt_uk keep receiving fraudulent calls at home from "very polite" people claiming to be from BT asking me to pay £5k in "his" account. No so polite when you tell them to get lost. What can we do about these calls, we are tps'd on our line. These guys are making you look bad :)
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Caroline Brown (@cazza_bee7) reported@btsport got the large screen ultimate from EE but the imagine quality is rubbish should of just kept to the cheaper option of just large screen. I’m using a fire stick as the fb doesn’t support the app. Can you help with this £10 a month to watch poor quality image.
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JustPayne | JP (@MrJustPayne) reported@nathanrob__ @bt_uk That's ridiculous, how long has it been down for now?
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Nick Orrell (@nick_orrell) reported@bt_uk not happy. Went out of contract 1 month ago. Renewed contract with some changes. Bill off the scale. Your customer care is rubbish. And we’ve been with you since 1987.
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NathanRobinson (@nathanrob__) reported@MrJustPayne @bt_uk I’ve contacted them to find out what the next update is as service page still says no estimated time
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Robert Massie (@Robert_Massie) reported@MarcAllera @bt_uk Shall I issue #legal proceedings @EEComplaints for not refunding ? How many calls, emails do you need ‘your query has been passed to a team who specialise in locating missing payments. I have sent a form to them and their timescale to get back to you is 48 hours...’
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kimbo McQuade (@kimbo12slice) reported@GaryLineker no football on Thursday BTsport wtf man one time I have a date and don't have a comfort zone 😭😬
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Sarah Bolitho (@fabnewlous) reported@bt_uk I really need an internet connection that works. My livelihood is suffering and the house three doors down has had fibre installed within a month or so of ordering. I’m waiting a year later.