BT (British Telecom) Outage Report in Poplar, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Poplar come from postal codes E14.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Poplar, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Poplar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Poplar, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, London, Hackney, Croydon, Wandsworth, Paddington, Islington, Ilford, Southwark, Poplar, Barnet, Sutton, Hampstead, Enfield Town and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Poplar, England
Latest outage, problems and issue reports in Poplar and nearby locations:
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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ken
(@uk12345) reported
from
Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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Prince Kazeem Ogunbambi
(@kazeemogunbambi) reported
from
Dartford, England
@bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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ken
(@uk12345) reported
from
Romford, England
@bt_uk So it's not my problem your problem at your problem at your end .
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
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Shelly
(@Michell32388272) reported
from
Tottenham, England
@bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@Mark__Eadie) reported
In the process of leaving @skytv. Service and customer support indescribably bad. Going back to @bt_uk who we left several years ago but that was a mistake. Sky redefine “crap service” they really do. Shocking. We’ve put up with this **** for more than a year now.
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Chris
(@Poppyblew) reported
@bt_uk Hi. Received bill this morning and confused to be charged for a call on 13 September to 123 which we never made.
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James Shaw
(@jdshaw777) reported
@brasense @btbusinesscare I would be careful signing up anyway. I have been without broadband for a week, promised on 3 occasions I would be called back and spent several hours on the phone and still no resolution
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Chris
(@Poppyblew) reported
@bt_uk Yes I know. We never made the call but coincidentally we had an O/reach engineer here that morning. If he used it to test the line, why should we pay. We've multiple clocks so no need to call the time line. We have mobile phones to make outgoing calls which also have the time.
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Drew Spencer
(@kayperbeats) reported
On balance, looking at the @MLB decision to move the playoffs to @btsport as a good thing. Timing was bad. And there are some kinks to work out, but the other night I was thinking about how existing BT Sport subscribers are now just one click away from watching a Baseball game.
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🇺🇦 Shy Breeze 🇺🇦
(@ShyBreezie) reported
@bt_uk fix your cables, you're still using copper cables move to the fiber, you're going to lose many people if you don't get onto this, I'm so close to just move to virgin at least they listen to their customers
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Jess Lynch
(@jessbian1990) reported
@bt_uk can you let me know why I can’t check my bill? When I click on my bt > your bills, the page errors and takes me back to a product page
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John Porter 🇺🇦
(@Pieandapint) reported
@bt_uk It's reported, but your engineer won't come out until next week. I don't think he'll have too much trouble working out the likely cause of the problem, will he...
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Joe Fernley
(@fernleyj) reported
@bt_uk No. Problem is either first or second network hop so I’m the exchange. Engineer today closed the fault apparently without a fix. The image I attached to the first tweet demonstrates the issue clearly
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eme
(@_EMERITUS_) reported
Hey @bt_uk, why is my internet downloading at 2 bits a second? That’s actually pathetic. Fix your service.