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BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Merton, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Camden Town, City of London, Croydon, Southwark, Brentford, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Sutton, and Hounslow.

CityProblem TypeReport Time
London Wi-fi 9 hours ago
London Internet 11 hours ago
Hammersmith Wi-fi 13 hours ago
Camden Town E-mail 17 hours ago
City of London Phone 18 hours ago
Hammersmith Internet 18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • DLion1986
    DreamLion1986 (@DLion1986) reported from Stratford, England

    @btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!

  • RojasLahoz
    Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • Jess_L_Andrews
    Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • rahelab
    Rahel Bailie (@rahelab) reported from Camberwell, England

    @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

  • thewattsy
    Brad W (@thewattsy) reported from Hillingdon, England

    Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • Jess_L_Andrews
    Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • prof_j_mitchell
    John Mitchell (@prof_j_mitchell) reported from Bromley, England

    MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

  • danialtink
    Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • rprakoso13
    Rendy Prakoso (@rprakoso13) reported from Camden Town, England

    @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

  • adama_not
    Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • Huskymannia
    Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • kateMorris102
    Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • MilaGriebel
    Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

  • SoulfulScotsman
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • Jess_L_Andrews
    Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • Loft4W
    Loft4Words (@Loft4W) reported from Camberwell, England

    @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

  • glenoglaza1
    Glen Oglaza (@glenoglaza1) reported from Croydon, England

    What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

  • R0LLSY
    Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alliejc
    Allie Chesters (@alliejc) reported

    @bt_uk Thank you have done that. I want to either stay on current package or drop down but I cant access any of the information. I can see offers for new customers but the moment I log in it tells me no personalised deals are available so I can't see what I might like to switch to.

  • MojoJojo780
    Johanna Courtney (@MojoJojo780) reported

    2/ ... has been a challenge this year. She’s had her account since the 70s and never pays late. I stressed when I spoke to @bt_uk in her presence on her behalf in Oct NOT to cut her off and to have a note on her account that she’s vulnerable. I have just sat with her to do a...

  • ymarson
    Yoel Marson (@ymarson) reported

    Moved to EE for bband to get a better service for 3rd of the price but then slap on the wrist BTs term. charge offsets all gains! @BTCare

  • alliejc
    Allie Chesters (@alliejc) reported

    @bt_uk I need to renew my contract but every time I try I'm just seeing a message saying personalised offers aren't available. I've been told to call value team but due to hearing issues this isn't really best option for me. I just want to renew online.

  • CallanCharlotte
    Charlotte callan (@CallanCharlotte) reported

    Seriously debating cancelling my installation of @bt_uk. Calling about my visit tomorrow and already 30 mins on hold! At least virgin have live chat 😩 why is customer service ridiculous.

  • LinaAnaleena
    Lina Hamed@ANALEENA® (@LinaAnaleena) reported

    @bt_uk Still having problems....

  • samhoulden
    Samta MF Claws (@samhoulden) reported

    Your app asks me to use Livechat. I then complete ALL of the details to do so & then get told there are no agents available even to do Livechat. @bt_uk really surpassing themselves in the terrible customer service area here. (Over half an hour on hold now)

  • PBuckle22
    Peter Buckle (@PBuckle22) reported

    @bt_uk Hi Michaela I've tried this, however we keep getting a red light above the signal indicator (which is what the issue was previously) does this mean there is no signal available for it to work? I've tried the hub around the house

  • ColinGraymatter
    Colin Gray (@ColinGraymatter) reported

    @BTCare are a case study in poor customer service. More than 1 hour on hold so far, spoken to 3 people (1 incredibly rude) and still not through the right team. I’d cancel my contract but I’m tied in until Jan ‘22

  • ComXcomics
    Eddie Krueger (@ComXcomics) reported

    @bt_uk You carry on with the back-slapping. I'll just sit here for another six weeks waiting for someone from some team somewhere in the UK who can actually resolve my problem, or maybe customer complaints might even call me back one day...?