BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 01/25/2026 15:10

January 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Wembley, Paddington, Southall, Ilford, Southwark, Hackney, Ealing, Hampstead, Tower Hamlets, City of Westminster, Fulham, Islington and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomWembley E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • Jaypeeff Jonathan French 🇪🇺 #FBPE (@Jaypeeff) reported from Hammersmith, England

    @btsport **** off with your freezing live stream. I’m trying to watch #BARLFC

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    @threeredkings No they won’t- @btsport @bt_uk has no issue charging for 24 / 7 WiFi & delivering 16/7 service but offering an upgrade to get a refund when service fails.

  • woodgnomology paulusthewoodgnome (@woodgnomology) reported from Poplar, England

    @BigBlueDave @bt_uk @btsport @btsportfootball @YouTube Similar speeds, similar problem. Switched router off/on and it's much improved. Albeit, dropping out periodically for a couple of seconds. Only a problem on Smart TV YouTube app. No streaming issues via PC.

  • Sheehan1Michael Michael Sheehan (@Sheehan1Michael) reported from Banstead, England

    @peterjarrett3 @mrjakehumphrey @Lionesses @ManCityWomen @btsport Two stupid question if I’m honest. Women get paid less because no1 watches it because it’s shit (hard facts). And to your second question who actually cares

  • wayneos Wayne Lloyd (@wayneos) reported from Poplar, England

    The biggest problem at United are the Glazers and their puppet Woodward. If they cared as much about the team as they did getting the crest on tractors and mattresses things would be a lot better at @ManUtd #PLtonight @btsport

  • danjlund Dan Lund (@danjlund) reported from Bromley, England

    Sums up @btsport awful pundits when Peter Walton thinks that hit his knee. 🙄 #MCITOT #specsavers

  • AngelaGiliotti Angela Giliotti (@AngelaGiliotti) reported from Lambeth, England

    @SteveP37 @btsport Steve that’s why I cancelled them. @SkySportsPL are bad enough, but I need my football fix. Never liked @btsport

  • paulbarber1977 paul barber (@paulbarber1977) reported from Spelthorne District, England

    @tommyhill33 @btsport @btsportmotogp I am EE mobile phone network and got it for £5 a month on 3 devices just down load the app to the tv and sign 👍👍👍👍 or use a laptop and usb to hdmi lead to the tv 👍👍👍 a

  • Fatma0593 Fatma (@Fatma0593) reported from Poplar, England

    @GaryLineker @btsport @SpursOfficial @AFCAjax But BT Sport is awful!

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    @j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    @btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again

  • chelsearust chelsearust (@chelsearust) reported from Croydon, England

    @btsport arm was in front of his body ,goal all day long ,stupid to even discuss it

  • EylesJE Julie (@EylesJE) reported from Camberwell, England

    And on top of that subtitles which cannot remove blocking bottom of the pitch and whoever is typing it is clueless on names of players, new cheese = now chase ffs @btsport this is awful

  • SpiritofEden Carnaby Rob (@SpiritofEden) reported from Bromley, England

    I'm not a boxing expert but Rod Douglas jnr should never fight again #btsport #alberthall

  • clueso69 Andy Baird (@clueso69) reported from East Ham, England

    @BTCare - really unhappy with the level of your service. Still waiting for the delivery of my WiFi extenders. This is the second order and still nothing. What’s the point of completing your surveys if nothing is done about it 😡😡😡

  • IANL80s ⚒ ian ⚒ (@IANL80s) reported from Croydon, England

    @btsport getting a bad echo from the background noise with the football on my tv

  • HatcherNick Nick Hatcher (@HatcherNick) reported from Poplar, England

    What a shit fight #FuryNorrad @btsport

  • mikemulvihill1 mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

  • freshtodeath Fresh To Death (@freshtodeath) reported from Hackney, England

    @GaryLineker tell @btsport @btsportfootball to fix their bloody app!! 🤬

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    this is why i dont want potch at United . every season they are close to something they always bottle it under him and always go on a bad run at the wrong time of season. keep ole in charge. if ole gets us top 4 and maybe fa cup keep him @ManUtd @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jraw911 Jraw91 (@Jraw911) reported

    As we enter day 7 of the no broadband saga, I can only hope that @bt_uk can fix the issue before the @PowerWashSim update arrives tomorrow and the damage to my reputation is irreparable

  • Nathanb13760639 Nathan bennett (@Nathanb13760639) reported

    @bt_uk @TSilver0 Hi ours has been down the same length of time Dalton in furness. It's still down as of 6:30 am?

  • phil__meehan Meehog (@phil__meehan) reported

    @bt_uk I've done this, but what's the point? It's not a problem with my account, the service is out across the whole of Barrow-in-furness and has been all day. You've been told this countless times today, just give an update on when it's likely to be fixed!

  • phil__meehan Meehog (@phil__meehan) reported

    @bt_uk @loujca Are you joking with this link? There is no estimated time fix on there and there hasn't been all day.

  • UltimateHakai1 UltimateHakai🇬🇧 (@UltimateHakai1) reported

    @bt_uk pretty much everyone in the uk is having issues as always with slow internet tried turning it off and back on makes no difference it needs sorting on your end

  • SandTKlosinski1 Klosinski Economic Development (@SandTKlosinski1) reported

    @bt_uk there has been no internet connection in LA158SD since 1am Tuesday bt Web says it would be down up to 24 hours but this now long passed still no service please advise when service is to be reinstated +cause of breakdown + refund, Access is essential for the business

  • johnrobb77 john robb (@johnrobb77) reported

    @bt_uk stopped using BT email years ago - deluged by spam, couldn't use it abroad, emails would get lost and disappear, unreliable and awful service. The problem I have now is people still email me at old address so still lose bits of work because of BT.

  • jon16923 jon williams (@jon16923) reported

    @bt_uk hi just wondering if you can help just wondering if I can remove my @Netflixhelps that I had thought the subscription your subscription service as I'm moving to @SkyHelpTeam and have cut your service to the lowest pacl to the contract ends but still saying basic netflix

  • Phil_in_London Phil_London (@Phil_in_London) reported

    @bt_uk Why is that? The whole area is down, and has been for 19 hours.

  • retro_lemons Business Enthusiast (@retro_lemons) reported

    @btbusinesscare To be fair this is not nearly so bad as the time you cancelled my telephone line by accident. I am guessing it will be more efficient to wait for the help desk on the morning. You could flag the conflicting info in the picture for someone to fix