BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 01/17/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Reigate, Hammersmith, Hampstead, City of London, Hackney, Greater London, Harringay, Thames Ditton, Redhill, Leatherhead, Southwark, Ealing and Islington.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomReigate Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • lesleythom Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nahte999 𝐧𝐚𝐡𝐭𝐞 (@nahte999) reported

    What are the odds @bt_uk decides to duck up the second the tourney starts like I actually have the worst luck Idek

  • MrWoollaston Nathan Woollaston (@MrWoollaston) reported

    @btsport @btsportfootball I'm pirating yet another match just to get away from the inanity of Steve McMananman. Truly the worst co-commentator by some margin...

  • NarcsusPrye Narcsus Prye (@NarcsusPrye) reported

    @bt_uk Still down (over a month), no update, going round in circles. Can anyone tell me when my internet is going to be working again pllllllllllleeeeeeeeeeeeeaaaaaaaaaaaaassssssssssseeeeeeeeee

  • chairmandec Declan Delaney (@chairmandec) reported

    What a complete **** McManoman is on @btsport "I don't condone fouling players- but Werner needed to be brought down there".. yes Steve.. you DO condone fouling- just be honest. #NEWCHE

  • hubblebear4 Hubble Bear 🖤 (@hubblebear4) reported

    @Zoc47 @bt_uk Yeah couldn't get the deal I wanted because I wasn't a new customer.

  • RLouP7298 Rachel Phillips (@RLouP7298) reported

    Trying to cancel both my sons BT Mobile contracts. I can buy a new SIM online easily but to cancel I have waited so far 25mins on the phone with no answer. Make it easy to start a contract but difficult to stop it....very poor consumer experience @bt_uk

  • Zoc47 Carl 🐝 (@Zoc47) reported

    @hubblebear4 @bt_uk Poor that!

  • hubblebear4 Hubble Bear 🖤 (@hubblebear4) reported

    @Zoc47 @bt_uk Never, unless your a new customer.

  • andygrayrecords andygrayrecords (@andygrayrecords) reported

    @bt_uk customer service is atrocious

  • TomEaston Tom Easton (@TomEaston) reported

    Father in law’s WiFi has been down for 3 days and he can’t find a number to call. He’s not very good with tech. Is there someone he can call to help him through @bt_uk?