BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 01/09/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Hackney, Harringay, Paddington, Greater London, City of London, Brentford, Hammersmith, Croydon, Hounslow, Fulham, Sutton, Camden Town and Ilford.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomSouthwark E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • lesleythom Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hunny2908 Natasha Prior (@hunny2908) reported

    @si_peat @bt_uk @EE Their customer services is appalling

  • ciacai ⭐️ (@ciacai) reported

    @bt_uk @beardyhiker Thats not true, I am a BT broadband customer, when I cancelled BT Sports on my TV they cancelled it on my BT sports app as well.

  • UselessLuke UselessLuke (@UselessLuke) reported

    Find it a complete scam that I’ve been paying @bt_uk for full fibre 900 and they provide a router that can’t physically support that speed wirelessly. Try to talk to tech support and they don’t even understand why I’m trying to say

  • Gussyboy71 Sug71⭐️⭐️ (@Gussyboy71) reported

    @JimSpenceDundee @bt_uk @btsport BT are without doubt the worst, most inept, second rate, amateur outfit ive ever dealt with. Just useless. Cut my father in laws phone off entirely - he has dementia so big issue - we only asked to cancel the Sport. Thats the latest in many, many examples. Im with vodaphone now

  • FluuffyShark Ché (@FluuffyShark) reported

    @bt_uk I’ve heard that it is a bigger issue than individual accounts. It must be something your end looking at comments on PMP website.

  • UselessLuke UselessLuke (@UselessLuke) reported

    @bt_uk I tried to explain this to tech support but for some reason they have ordered me a new smart hub 2. This will not change anything. The router cannot possibly go any faster. The provided equipment is not sufficient for what I’m paying for

  • JollyCricketers The Jolly Cricketers (@JollyCricketers) reported

    @btbusinesscare We are STILL waiting for a call. No phone or till system working since your engineer left on Wednesday #complaint #britishtelecom

  • RachelCShreeve MummaShreeve (@RachelCShreeve) reported

    Why are @bt_uk such a constant disappointment. Having spent nearly an hour on the phone to one of their advisers who explained @OpenreachHelp had rejected my order twice so my son and I would be without service for 18 days when we moved to our new home, but I would be

  • thelongview989 Richard Long (@thelongview989) reported

    @bt_uk Hi. So I have received your newly sent through 4G mini hub today. Just connected it and it cannot find a network. It’s perm red. Have reconnected old one to at least be able to download. Can I get an engineer out to sort please?

  • livhesketh_ Liv Hesketh (@livhesketh_) reported

    @bt_uk hi, my broadband has been down all day. I’m in the BA2 area of Bath, Somerset. Is there any known issues?