BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 11/21/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Croydon, City of London, Hammersmith, Paddington, Tower Hamlets, Islington, Ealing, Wembley, Hounslow, Southwark, Harringay, Caterham and City of Westminster.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon E-mail
United KingdomCroydon Total Blackout
United KingdomCroydon Wi-fi
United KingdomHackney Internet
United KingdomCity of London Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • KelechiAFC Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England

    @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @ajetshehu24 @btsport Hes a awful co commentator

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EdwinFuller1 Edwin Fuller (@EdwinFuller1) reported

    @bt_uk I don't know if I will be able to have time to call, we are due to be set up for broadband on the 5th, if it doesn't go through I suppose I could order from another company as I don't have time to fix mistakes that are not ours.

  • SandraBloys Sandra Bloys (@SandraBloys) reported

    @bt_uk another day wasted waiting for my broadband to be fix. Waited for an engineer between 8am-1pm. Then when you call they say they have no record of an appointment. This has now been going on for 10 days.

  • debbunt Deb (@debbunt) reported

    @piponthecommons @bt_uk Not good. In fact I’d go so far as to say, bad

  • dundeeham dunham (@dundeeham) reported

    @bt_uk So now it’s supposed to be fixed on the 7th. I purchased broadband on the 11th of June. Stay clear of @bt_uk . I bet they won’t even fix it for then too #btbroadband #fraud #disgrace

  • rsg1ll R. Gill (@rsg1ll) reported

    @AskNationwide @bt_uk can you fix the issue on your side?

  • infamousgrouser Noeleen Macnamara (@infamousgrouser) reported

    @bt_uk Why, when I have explained (more than once🙄) that I no longer have a BT email address, do you still insist on using it to attempt to contact me? #poor

  • LuminolNights Ethan Black (@LuminolNights) reported

    @bt_uk EE bill me, but the welcome email was from yourselves. I understand that this makes you a third party, but all I’m asking for is a little advice. Do you sell two ways of accessing your your app to EE? Is the app usage you sell to them the full version or a watered down one?

  • catheri20394871 catherine (@catheri20394871) reported

    @btbusinesscare Have been referred by Trustpilot - service has been beyond appalling and is wrecking my business. No one responds from bt . I don’t use twitter - this is last desperate attempt to salvage something

  • JafanieI Jaf (@JafanieI) reported

    @Ahnubyss @bt_uk Man I wish Ash could help a brother out :( @bt_uk

  • VictoriaGoldma2 Victoria Goldman 💻 (@VictoriaGoldma2) reported

    @bt_uk Have you changed server settings recently? A Mailerlite newsletter is not being received by BT email account inboxes, but is reaching other email providers, e.g. Gmail, immediately. I have no idea how to fix this. I assume it's a BT issue, with a server clash.