BT (British Telecom) Outage Report in Merton, Greater London, England
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The latest reports from users having issues in Merton come from postal codes SW20.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Hammersmith, Hackney, Twickenham, Paddington, Feltham, City of Westminster, Southall, Wandsworth, Harrow, Tower Hamlets, Islington, Hounslow and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stevo
(@I_stevo_I) reported
@MrProWestie It's genuinely appalling how bad the general internet infrastructure is in this country. @bt_uk have gotten away with it for too long
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Peter hartley
(@Peterha52150574) reported
@bt_uk I reported a fault to you 22nd. Apparently I'm getting an engi Monday. October then. Being in Cornwall, no mobili signal in in home. Disgusy service. Watched my router doing spectrum last four hours. Back to talk talk.
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NPC Hero
(@NPCHero) reported
@NOWHelpTeam Honestly @NOW on PC is shocking. Terrible streaming quality even with Boost and too many random issues. Make it available via a browser like @btsport and others ffs
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Joneschris
(@manutdTOPFAN73) reported
@bt_uk so I been with @EE for years yet had problems from 1st week. Ee sent engineer out 2weeks ago showed me how unstable connection is saying 1 of worse he ever seen ee would have to get bt out. Then he told ee no problems can u fix it and I change from ee to you ????
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Daniel
(@D_P_Palmer1) reported
@bt_uk Your phone service keeps saying go to the website to check. Which is had when your internet is down. And when you do get on the internet its got no information on the Fault tracker at all. Just says it will be fixed on the 23rd......you can see the problem with that....
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Andy Wright
(@Shinymage2300) reported
@bt_uk Yes apparently it's an Openreach issue. On my Openreach box the LOS is red and the phone light on my Sky Router is Amber.
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Bolly Knickers
(@Duck_Tweets) reported
My @bt_uk broadband has now been down for 12 hrs!!!
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ismcgr
(@Ismcgr) reported
@bt_uk Keep getting phone calls these last few days from people claiming to be BT technical dept regarding problems with our internet. I'm taking it that it is a scam and hang up on them as was told before BT do not cold call. Am I correct?
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Kels 💘🖤🦄🐾🐧🌼🌹🌍⚓♋
(@ElskerKels) reported
@bt_uk no Internet again! This keeps happening too frequently. A shoddy service for high prices. Please fix it.
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Prawn_Hubb
(@Cagetwiglet) reported
@bt_uk why is it so hard to get a simple answer to a simple enquiry? When you call up, I was simply trying to find out how much it would cost me to terminate my contract early, it seemed cheaper then I thought but think I may go through with it now.