BT (British Telecom) Outage Report in Merton, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, City of Westminster, Southwark, Hackney, Hayes, Islington, City of London, Croydon, Harringay, Southall, Wembley, Ilford, Leyton and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| City of Westminster |
Wi-fi | |
| Southwark |
Internet | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Diana Nye
(@DianaNye) reported
from
Paddington, England
@bt_uk 😂 the website page is down
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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RAZZÆ
(@RAZMIKSARGSYAN) reported
from
Stratford, England
@btsport can the support team please message me
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Eduardo Kerr–Oliveira
(@eodsgn) reported
from
Hackney, England
@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
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Steve
(@stevetom110) reported
from
Eltham, England
@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
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Edward berry
(@eddibfit87) reported
from
Hammersmith, England
@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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LPESSN
(@LPESSN) reported
from
Camberwell, England
@ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.
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ian Burgin
(@ipowell1) reported
from
Camden Town, England
@bt_uk Never seen this woman but damn she is fine.!
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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FranCfc🏴🇨🇦
(@chelseafran) reported
from
Croydon, England
@bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine
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❣HANDCUFFED❣
(@Goonerlover69) reported
from
Croydon, England
@bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
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James Drury
(@jamesd_27) reported
from
Islington, England
@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
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Jane Lyons
(@JaneBLyons) reported
from
Camberwell, England
Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Al Sarpong
(@albsar1970) reported
from
Lambeth, England
The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nell Duffy
(@NellH92) reported
@bt_uk it's nice to know you're consistently awful at getting back to complaints. Once again your land is overgrown and causing hazards in our garden, it's nearly two months after you said it would be sorted. I shouldn't have to be chasing you again, this is ridiculous.
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Ian Harbord
(@harbord_ian) reported
@bt_uk Eleven days later then!!! No resolution just an update.
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SportGuru
(@Sprackerz) reported
@bt_uk I’m not in front of it at the moment. But here’s the anomaly. The problem I’m having is on my laptop connected to my home hub. I am able to get it on my android tv, which is on the same hub. ?
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Mike
(@Mike_Buckingham) reported
@bt_uk Called to talk about recontracting broadband. Disappointed that the best I was offered was more than a new customers price. Not the best way to treat loyalty.
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Ian Harbord
(@harbord_ian) reported
@bt_uk Ten days now without service!! @OpenreachHelp
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Stuart Duff
(@duffy1972) reported
@TheHillsCountry We have the same issue at Oxcombe with @bt_uk I just send them a tweet now direct and you can message somebody far quicker than waiting endlessly on the phone
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🤘HarkNoise🤘
(@harknoise) reported
Lille vs PSG is on Btsport if you’re bored stupid of waiting for transfer news 👍 #LFC
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offthetouristtreadmill
(@offthetouristt1) reported
Ordered to transfer @bt_uk fibre service on 9 July to new property. conflicting info from BT. Promised service from today, now pushed to 9 August - no accountability from @OpenreachHelp - What is going on? Working from hotspot is not ideal! Fed up customer!
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Jamie.B
(@jamiebrown0790) reported
@bt_uk absolute useless company. We’ve had no internet since last Thursday and let down again today. SORT IT OUT
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mark
(@deligatedgeek) reported
@bt_uk I've been with you for a long time, and as soon as fibre became available I have had a good reliable service, as long as I don't need to contact you. I use the BT cloud service and despite the limited OS support I find it good and useful.