BT (British Telecom) Outage Report in Merton, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Camden Town, Hammersmith, Newham, Banstead, Purley, City of London, Southwark, Islington, Fulham, Harrow, West Drayton, Croydon, Greater London and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Camden Town |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk apparently 2 am is an issue for streaming
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J
(@CFCJae_) reported
from
Eltham, England
Known is a **** pundit. #BTSport
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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Anthony Harris
(@AntoineDingDong) reported
from
Bromley, England
Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?
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steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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Joe Maguire
(@Jmaguire2) reported
from
Hackney, England
@btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with
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Kudret
(@Kurdeck) reported
from
Lambeth, England
After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
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Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?
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Kudret
(@Kurdeck) reported
from
Lambeth, England
What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Triadne
(@triadne) reported
@markbob917 @bt_uk @wrexham The fact it's centralised. One exchange box has a problem, the entire area loses service? I'm wondering if they know the meaning of the word 'network'. Might be an idea for them to rethink their infrastructure and install backups.
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hss
(@hss19463757) reported
@bt_uk im not is there an openreach outage in wrexham?
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M
(@ZnotsR) reported
@MauriceOgrady1 @bt_uk @wrexham Not optimistic… not heard anything from BT about what or where the problem is… might be copper theft again, which might take a week to fix
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Elizabeth Forde
(@ElixabethForde) reported
@bt_uk Internet outage in Chislehurst BR7
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JT
(@What_JT_Thinks) reported
@bt_uk I did already. Was told BT don’t offer an internet only service as there is a software bug somewhere.
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JT
(@What_JT_Thinks) reported
Come on @bt_uk when are you going to offer an internet only TV service including Freeview. It was there for a bit then taken away citing “software problems”. When is the release date? Then I can sign up.
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Mark Pout
(@m_pout) reported
Hey @btsport and @btsportmotogp please fix your app so it doesn’t instantly reveal the results of the #MotoGP when you go to watch it on catchup. So frustrating!!! A simple ‘no spoilers’ tab would do it! 🤬😡🤬😡
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Elizabeth Forde
(@ElixabethForde) reported
@bt_uk Yes, there was a problem reported yesterday with an estimated fix time of 00:59 on Tuesday and a problem reported today with a fix time of 21:25 tonight. My router is flashing magenta but my landline has a dial tone.
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Maurice O'grady 💙
(@MauriceOgrady1) reported
@bt_uk @wrexham BT should have issues in Wrexham with Broadband fixed by 9am in the morning 👍 hopefully 🤞
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Kevin Scallan
(@ScallanKevin) reported
@bt_uk I’m going to wait until the new connections team ring me tomorrow as I have a call scheduled with them and a open complaint on my account