BT (British Telecom) outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Richmond, Mitcham, Sutton, Fulham, Carshalton, Purley, Greater London, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Wi-fi	8 minutes ago
Hammersmith	Internet	5 hours ago
Croydon	Internet	16 hours ago
Hammersmith	E-mail	1 day ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Jobless Azzy (@AzzyChill) reported 8 minutes ago from Richmond, England

  So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

• 
  barrie brown (@barriebrown1) reported 11 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Foss (@fackjossey) reported 11 minutes ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 16 minutes ago from Croydon, England

  @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

• 
  Kara Godfrey (@KaraWillow) reported 21 minutes ago from Lambeth, England

  @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

• 
  David Venters (@VentersGaming) reported 25 minutes ago from Croydon, England

  @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

• 
  Sam Luis Verissimo (@SamVerissimo) reported 25 minutes ago from Lambeth, England

  @bt_uk is there a outage in se5 internet and landline not working?

• 
  Jane Tippett (@Janietip) reported 38 minutes ago from Camberwell, England

  @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

• 
  Jeremy Trevathan (@JezzaTrev) reported 38 minutes ago from Hammersmith, England

  Why is my broadband not working in West London @bt_uk?

• 
  Ingrid Marsh (@IngridMarsh_) reported 39 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  Rob Holley (@robholley) reported 40 minutes ago from Camberwell, England

  @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

• 
  Niamh Wimperis (@WimperisDesigns) reported 44 minutes ago from Hammersmith, England

  @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

• 
  Barry French (@Barry2103) reported 46 minutes ago from Richmond, England

  @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

• 
  Will Ashley (@willjashley) reported 48 minutes ago from Camberwell, England

  @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

• 
  James (@jimflit) reported 51 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  kanish official (@kanishofficial) reported 57 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Kudret (@Kurdeck) reported 57 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  The at home gooner (@GoonerArmchair) reported 58 minutes ago from Epsom and Ewell District, England

  @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

• 
  Conor Saunders (@conor_saunders) reported 59 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

• 
  Stephen Shaw (@stephen11shaw) reported 60 minutes ago from Richmond, England

  @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  moz💤 (@tinnie31) reported 5 minutes ago

  @bt_uk I’ve had numerous engineers out now but the issue is with the corroded line

• 
  Archi (@ArchiToolkit) reported 6 minutes ago

  @bt_uk This issue is not specific to my account. It's a bug on your website.

• 
  Ben (@benjaminpooleok) reported 9 minutes ago

  @btbusinesscare Don't bother awful company

• 
  Caz Morgan (@CazMorgan5) reported 10 minutes ago

  @bt_uk What a joke of a reply. As I said, my boss was on the phone to you for hours on end; 4.5hours being passed from pillar to post and you want him to do that again? Why does the customer have to do all the chasing for your mistake?

• 
  Simon Conway-Smith (@SConwaySmith) reported 12 minutes ago

  If @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!

• 
  Markkkkk (@Isparkzz) reported 18 minutes ago

  @bt_uk Already done that about 7 times with your online chat and just get told it’ll be sorted in a week and never does 🙄

• 
  TSLG13007 (@TSLG13007) reported 20 minutes ago

  @bt_uk absolutely appalling customer service as usual

• 
  Paul Dilger (@paulidilge) reported 23 minutes ago

  @bt_uk Accessed from another browser, 'something went wrong'. Site simply doesn't work and is not fit for purpose #useless

• 
  Owen (@OwenJBlanche) reported 25 minutes ago

  @bt_uk what are you guys doing to the internet in yelland so slow and constantly not getting up to the speeds we pay for

• 
  Int. Fishermen (@Int_Fishermen) reported 26 minutes ago

  @bt_uk no service tonight please dm me