BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 12/02/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Feltham, Hammersmith, City of Westminster, Southwark, City of London, Hounslow, Southall, Wandsworth, Ruislip, Hackney, Harringay, Newham and Wembley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomFeltham TV
United KingdomHammersmith Internet
United KingdomCity of Westminster Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _EMERITUS_ eme (@_EMERITUS_) reported

    @bt_uk A Smart-Hub 2. And what do you mean you don’t guarantee basic network stability? It’s literally what you’re supposed to provide, Jesus Christ.

  • QuentinKirrin Quentin Kirrin (@QuentinKirrin) reported

    @jhoffman___ I ask these companies why they dont want #hetero customers.. they get VERY annoyed.. yes @bt_uk you are one of the worst

  • _EMERITUS_ eme (@_EMERITUS_) reported

    @bt_uk This is literally down to the service that is being paid for. It’s not my fault BT can’t hold itself together for five minutes.

  • Bootybosworth hails (@Bootybosworth) reported

    @bt_uk is it standard practice for your centre mangers to refuse to log a customer complaint?!? He would only log it if it could be closed the same day and when I refused he ended the call??????

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @btbusinesscare again only you can confirm this. Don’t say tech support will help. I know the truth about your hardware. Your be wasting my time. Are you going to contribute to my purchase of mesh network that actual delivers on its promise unlike your SH2 and discs?!

  • _EMERITUS_ eme (@_EMERITUS_) reported

    @bt_uk Getting spontaneous spikes of 800ms latency is down to you. Your company literally promises stable and consistent connections and you’re telling me you don’t?

  • MinsterStudios Kerry (@MinsterStudios) reported

    @bt_uk can’t seem to find a cancel TV package on your website. Please can you help?

  • kyle_ralph kyle ralph (@kyle_ralph) reported

    @bt_uk any reason why my internet is so painfully slow this evening? Post code is CF47 9HZ

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @btbusinesscare I have just discovered the whole home Wi-Fi 6 discs. Why has no one reached out to me to advise me if these knowing how high up my complaint went after being mis-sold the ones I have now!!!!

  • bluemorbo Chris (@bluemorbo) reported

    @bt_uk Hi - your service status doesn't report any issues, but I'm rapidly approaching double-digit outages today in the M14 area. Are there any known issues?