BT (British Telecom) Outage Report in Merton, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Tower Hamlets, City of Westminster, Hackney, Croydon, Wandsworth, Wembley, Paddington, Islington, Ilford, Hounslow, Poplar, Walton-on-Thames and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Tower Hamlets |
Internet | |
| City of Westminster |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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Toby
(@7Ten) reported
from
Ilford, England
@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
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Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Mason
(@lauracmason_1) reported
@bt_uk @ChrisFinlan We have the same problem. What is going on?
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Carter Simpson
(@camsimpson1407) reported
@bt_uk just spoke to the worlds rudest man on the phone when I had a question about joining your service. Not exactly the welcome I’d want from a broadband service. Looking elsewhere now.
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𓋟𓏏𓐍 Set Ur Oshir Amun Ra
(@iamthesungodra) reported
@bt_uk @EE Hi do you remember me? I am the one that stopped all of your broadband customers crying by giving out the IMAP settings nobody cared about when you shut down the email servers. First you kick us off Orange now you are kicking us off BT Mobile to? What is this you
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Andy Rostron 🥃☸️💚🇪🇺
(@andy_rostron) reported
@bt_uk No point Paddy. I’ve had this debate for the last 15 years where BT have consistently reduced the guaranteed minimum speed from a depressing 5mbps to a woeful 0.5mbps and I’m supposed to grateful for paying £50pm for a practically useless service. 1/2
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Ghislaine Maxwell
(@GhislaineAlive) reported
@MarkWil56852709 @TiceRichard @GaryLineker Because it’s only bbc sports pundits, speaking out against a right-wing Tory government, and the language used, that are being censored? Also: Gary worked for btsport until 2021, because he’s a freelancer. They never had a problem with him.
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Jonty Sargeant
(@JontyOfficial) reported
@adamsummerton @SerieA_EN @btsport Just left the ground!! I’ll hang on my hat on saying Vlahovic will never make it in the Prem 🫡
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Candice Taylor
(@TaylorMokros) reported
@bt_uk Rita, yes I still need help, my broadband is literally non existent. Engineer bookings don't arrive, then alternative bookings are made without my consent when I have to be at work, FED UP!!!!!!!!
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(E(x))asperated
(@baheughgahuuuuh) reported
If @btsport or @sky were to just say they are exploring a free to air highlights show, all presenters welcome and free, they won’t even need to actually do it to get a massive win here because it’ll force bbc to back down. Huge pr gains for nothing
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Moneypenny
(@LewisMoneypenny) reported
@bt_uk Sorry it seemed to sort itself out after I changed to the normal BT sport 1 and back again. Thanks for your help
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Omaru sans net
(@kuatoring) reported
@bt_uk wondering what my options are if theres no engineer to fix my outside line, the contract is with EE so wondering which other affiliates you all have so I know who NOT to waste more money with.