BT (British Telecom) Outage Report in Merton, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hounslow, Hammersmith, Croydon, Southwark, Tower Hamlets, Hackney, London, Islington, City of Westminster, City of London, Ealing, Newham, Wandsworth, Coulsdon and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| Hammersmith |
TV | |
| Croydon |
Internet | |
| Southwark |
Wi-fi | |
| Tower Hamlets |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Ed Woodhouse
(@edwardwoodhouse) reported
from
Bromley, England
BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@btsport my phone app is not working who can help
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie
(@CharlieRWalker) reported
@bt_uk No problem. Plusnet won't even let me check if there is any cancelled engineer Appointments to allow me to pull my appt forward from 3 weeks. I couldn't order earlier as didn't know when we would complete but now got 2 weeks of WFH with no Internet 😟
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Seminole Native
(@SeminoleNative2) reported
@VancityReynolds @Vanarama @btsport How can we help?
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Matt
(@MattScFc) reported
@VancityReynolds @Vanarama @btsport You can’t stream 3pm kick offs in any league, why should you be special? Let’s be honest it’s got nothing to do with helping the league, it wouldn’t help Woking. 500 people illegally watching a stream and not going wouldn’t help the club at all.
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Charlie Knill
(@IronGamerTweets) reported
@bt_uk I have already run tests on my connection. The problem from what I gather from asking around locally is with a faulty green box. Engineers have been out to it but it is still playing up.
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Geoff Buckley
(@geoff_buckley) reported
@bt_uk You have sent me a mini-modem linked to the EE network. Your website says that I should keep this somewhere safe after my line is repaired in case it is needed in the future, but the package contained a returns bag. Do I keep it?
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Tim Bentley
(@TheWestgateBear) reported
@bt_uk And now the signal has gone again as the tower has been taken down recently. I gather there is some controversy over where it is supposed to be erected. In the mean time I’m on 1 bar and having to use WiFi to make calls. Come on BT/EE
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will david james
(@willdjames) reported
@VancityReynolds @Vanarama @btsport So why don't you ask every other team if they would like to live stream there matches on a active service I.e tiktok. YouTube and then charge them the pleasure and shate that amongst the teams
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Alex C
(@McDoogan83) reported
@bt_uk Can someone please help, I'm very confused and unhappy right now.... Placed a broadband order on 25 Aug, with activation date 9 Sept. Received confirmation email this morning (11:18am 29 Aug) confirming the order, but with activation date 13 Sept. Now I've had a text...
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🐝🌱🐝🌱🐝🌱🐝🌱🐝🌱🐝🌱🐝
(@HalfabeeLees) reported
I support all strikes going on right now but @bt_uk @BTGroup @btbusinesscare can go f!*K themselves 🤡
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JJ 🐧
(@Cobblerja) reported
@bt_uk Currently on hold, been 15 mins. I was told on Friday my services would be back on within 24 hours. Its a joke, have nothing but trouble since switching from @SkyUK