BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 03/30/2026 04:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Sutton, City of Westminster, Croydon, Hounslow, Hampstead, Newham, Fulham, Paddington, Wandsworth, Carshalton, Wembley, Hackney and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomHammersmith E-mail
United KingdomLondon Wi-fi
United KingdomSutton Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sammotime Sammo (@Sammotime) reported

    Hi @bt_uk my internets gone down. No faults on the line. When my router boots it blinks purple for a few seconds then orange. Not sure what’s going on?

  • RachCatherine1 🌩 (@RachCatherine1) reported

    @bt_uk Lmao I don't have reliable WiFi in ANY room of my house, my streaming looks worse than that!... Good job I don't have to work from home and have plenty of 4g data on my phone.. appalling service, I didn't think anyone could be worse than Virgin media but congratulations 👏

  • Toothy73 Martin Tooth (@Toothy73) reported

    @CHAMM24 @btsport There are many factors to explain a heavy defeat, but not another 9-0. That shouldn’t happen once in a club’s history, never mind twice in 16 months.

  • amymcamy Amy Mac (@amymcamy) reported

    @bt_uk Yes I still need help- I need working internet

  • janexwaldorf jane mason (@janexwaldorf) reported

    @kestermann @bt_uk @MarcAllera 200 of them were mine and my internet atill doesnt work. Its quality not quantity you useless useless company. Would never reccomend BT. But carry on sharing your useless stats that show all ur staff can do is answer a phone... not actually fix the problem

  • OrangeHopper OrangeHopper (@OrangeHopper) reported

    Absolutely despise @btsport and totally glad I manage use a different users login each time I have to use it and never give those arseholes a penny of my own money!

  • Stevendwcotton Cotton (@Stevendwcotton) reported

    Legit flabbergasted at that from @btsport , proper poor

  • alfie887 Alfie (@alfie887) reported

    @babuyagu It’s beyond a disgrace however the media cover seems to transfer all the heat to var and ifab and rules and never question referee’s. Its like some sort of fvcking okerta. Peter walton is absolutely brutal ok but. Wrong call after wrong call. Embarrassing he is paid by @btsport

  • Toothy73 Martin Tooth (@Toothy73) reported

    Ralph looked broken in that @BTSport interview. “We have to live with the result again. I can take it.” Poor bloke. #Saintsfc

  • ChrisWareham10 Chris Wareham (@ChrisWareham10) reported

    @btsportfootball @TheDesKelly @btsport instead of talking about VAR talk about how good we were tonight. Yes Adam’s goal should’ve stood, it WAS a pen however I don’t understand how it can be a red? Martial was never getting to the ball...oh **** sorry I’m doing what you’re doing and talking about VAR. #mufc