BT (British Telecom) outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, Croydon, Hammersmith, Greater London, Mitcham, Kensington, Chessington, and Purley.

City	Problem Type	Report Time
Wandsworth	Total Blackout	2 hours ago
Croydon	Internet	11 hours ago
Croydon	Internet	15 hours ago
Hammersmith	Wi-fi	1 day ago
Greater London	Internet	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  James (@jimflit) reported 15 seconds ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  Gavin McLelland (@gmac7000) reported 2 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 2 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

• 
  JPaulG 🐼 😷 (@JPaulG) reported 7 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  Ollie Geale (@OllieGeale) reported 13 minutes ago from Camberwell, England

  @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

• 
  Paton (@MarkPaton84) reported 14 minutes ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  David Venters (@VentersGaming) reported 20 minutes ago from Croydon, England

  really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

• 
  Shermin A Ali (@SherminAaliYoga) reported 22 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  Joe Tyrrell (@JTyrrell_) reported 23 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  Loft4Words (@Loft4W) reported 24 minutes ago from Camberwell, England

  @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

• 
  GurunG PankaJ (@Godavarian193) reported 25 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Gary White (@_gary_white_) reported 25 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Elliott Rawstron (@Elliottrawstron) reported 35 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  GunnersAssemble (@RednWhiteJames) reported 38 minutes ago from Epsom and Ewell District, England

  @bt_uk I am livid. Absolutely Livid with your service right now

• 
  Elliott Rawstron (@Elliottrawstron) reported 44 minutes ago from Wandsworth, England

  @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

• 
  Bridgette Parlma (@Bparlma) reported 44 minutes ago from Hammersmith, England

  Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

• 
  Jessica Andrews (@Jess_L_Andrews) reported 45 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 47 minutes ago from Merton, England

  @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

• 
  Jeremy Trevathan (@JezzaTrev) reported 51 minutes ago from Hammersmith, England

  Why is my broadband not working in West London @bt_uk?

• 
  Al Sarpong (@albsar1970) reported 53 minutes ago from Kensington, England

  Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kristen Covo (@kcovophoto) reported 2 minutes ago

  @bt_uk Everything in the house nowadays relies on internet and mine has been down all week. Your technician ordered the router -mine died through no fault of my own, your product stopped working - and BT is taking its time delivering new one Terrible #customerservice.

• 
  trevor rhodes (@trevjrho) reported 2 minutes ago

  @bt_uk The many BT "guides" I've spoken to have been pleasant and tried to help but are constrained by a system that frankly doesn't work in customers interests. Particularly so in the case of older customers.

• 
  GerryC🏇🏾 (@Epsom1780) reported 6 minutes ago

  @bt_uk That number doesn’t work for me! Automated and asks for various things except for what I need, which is updates!!!!! 9 days and no news!! What do I do now!? No one will help!!!!

• 
  Rosemary Dunnill💙 (@RoseJean12) reported 6 minutes ago

  @ladylittler @bt_uk We had a longish power cut and lost Internet and landlines (bring back pre digital voice). Mobile on Tesco(O2), so non-existent 4g/5g signal. Would need to drive 5 miles to make a call, AND we live in a town! I fear getting older, with no car, in emergency

• 
  Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported 12 minutes ago

  @bt_uk I need help. Tried DMing and got a bot. Tried through the BT FB messenger...get a bot... Where can I message BT?.. I cant ring at the mo.

• 
  Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reported 15 minutes ago

  @bt_uk I still need my mobile to be able to do this! The system won’t let me in on our login: saying incorrect when we know it isn’t. An update would be nice

• 
  Alan Carter (@alan_get) reported 16 minutes ago

  @JayJBro73 @bt_uk Same issue Cm62ay. Went off at 8.45?

• 
  Tim Hempstead (@thempstead) reported 17 minutes ago

  @bt_uk And that's the problem, it never does change ... for years and years "If you go with Halo 3 + when you get fttp then you should get a free upgrade. That should happen in 12 months" Yeah, didn't happen

• 
  UAVHive (@UAVHive) reported 22 minutes ago

  @NorthernPeasant @bt_uk Are you sure someone isn't applying for a service in your name, maybe even a mobile phone?

• 
  Joey (@laggyteabag) reported 23 minutes ago

  @bt_uk Im helping an neighbour try to log into their BT account. They've set a password a dozen times, and they can log into their BT emails on a browser without any issues, but trying to log into the BT app flags an incorrect password error. Is their any guidance for this?