BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 01/22/2026 05:35

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Hampstead, Islington, London, City of London, Wandsworth, Hounslow, Croydon, Hackney, Tadworth, Wembley, Southall, Poplar, Hammersmith and Caterham.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomHampstead Total Blackout
United KingdomIslington Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    @bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Camden Town, England

    @bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.

  • dangregorybfc Dan Gregory (@dangregorybfc) reported from Bromley, England

    @bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports

  • MPRidsdale Matt Ridsdale (@MPRidsdale) reported from Islington, England

    @bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • Djbarryc Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • miltipello Joshua Milton (@miltipello) reported from Camden Town, England

    Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.

  • TDMaurice Tom Maurice (@TDMaurice) reported from Wandsworth, England

    Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • srpgibbs Sebastian Gibbs (@srpgibbs) reported

    @bt_uk been without broadband service since 15th January! Fix date keeps moving. Called for updates on numerous occasions.Trying to work from home and the BT Minihub provided is next to useless. BT and Openreach fail yet again!

  • viper_soe Dave Dixon (@viper_soe) reported

    @bt_uk what is going on with your internet it’s been dropping out all day, now it’s completely gone and to top it all off I can’t even phone customer service because it’s after 9pm 10/10 @bt_uk

  • TheSimonRoberts Simon Roberts (@TheSimonRoberts) reported

    @bt_uk any issues in wrexham? Internets just stopped working and won't reconnect, red LOS on openreach box?

  • MuggleScum Lavinia (Liv) (@MuggleScum) reported

    @bt_uk I’m not even running at a good speed with my bt. Had someone come out and have a look said they’d ring back and arrange a time to come back and sort it, never heard anything back from them. Absolute JOKE

  • ItsNotReallyMe_ The English Superman (@ItsNotReallyMe_) reported

    @azza99 @bt_uk No connections for the past week and no improvements and not much help at all , what are they doing

  • campbellmannn c (@campbellmannn) reported

    @bt_uk So my fibre 900 WiFi only gives my sons new Xbox series one 50 mbs max s as nd that’s with your bt mini connectors for better signal Only 15 ft away from router is certainly not good enough for £60 pm only my hard wired Xbox in living room gets 700 mbs

  • MartinSaint Martin Saint (@MartinSaint) reported

    @btsport please please please please turn off the awful fake crowd noise! It's not exciting, just nauseating!

  • RyanDav93048874 Ryan Davies (@RyanDav93048874) reported

    @bt_uk is there a current issue with emails....? Karl's asking me to sign in for verification even after I change password... Help please

  • hibsnibs Lynne H (@hibsnibs) reported

    @bt_uk also, you've still not sent your complaints procedure. Even if I do get connected on Mon my complaint about 21 days without service is inevitable, so please don't add to this by repeatedly not forwarding it as requested.

  • NikkiWile1 Nikki Wile (@NikkiWile1) reported

    @bt_uk. Trying to speak to your complaints line following clearance work to open reach conduit as now no landline /broadband issue. Want my mobile data limit increased under Keep Connected promise. 2 hours so far & keep getting disconnected when on hold. Help pls!