BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 02/14/2026 09:45

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Hounslow, London, Banstead, Southwark, Redhill, Caterham, Croydon, Wandsworth, Bromley, Islington, Ashtead, Camden Town, Newham and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney E-mail
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomHackney Internet
United KingdomBanstead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • Johnny_Murnane_ Johnny Murnane (@Johnny_Murnane_) reported from Islington, England

    @bt_uk Working now thanks. App on phone, first time customer.

  • millykr Milly Kenny-Ryder (@millykr) reported from Camberwell, England

    @bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.

  • gww1996 George⚽️ (@gww1996) reported from Spelthorne District, England

    @btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒

  • uksov Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • dankell Dan Kelly (@dankell) reported from Camden Town, England

    So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    @btsport He called the the ref an idiot. And that is why he is a ****, and always will be. No way back from that. ****** of the highest order. Can’t stand him.

  • robertwoolley Robert Woolley 🇬🇧🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@robertwoolley) reported from Brentford, England

    It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.

  • 1stclasslounge FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • PollyCziok Polly Cziok (@PollyCziok) reported from Hackney, England

    Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

  • harberlisalfc lisah1974 (@harberlisalfc) reported from Hackney, England

    @bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State

  • Henrysaidit24 ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported from Poplar, England

    @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

  • BabumiahMiah Tafazzul Miah (@BabumiahMiah) reported from Poplar, England

    @btsport your app doesn’t have the option to chrome cast the games, can you fix it please

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • Matboy_Slim Matt the Cab (@Matboy_Slim) reported from Camberwell, England

    What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE

  • Nitin_s1 Nitin Suriacant (@Nitin_s1) reported from Brentford, England

    @GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it

  • jackbremer UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • MarzennaC Marzenna Czubowicz (@MarzennaC) reported from Brentford, England

    @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Consumerdave1 MurphyOdenkirk (@Consumerdave1) reported

    @btsportfootball @btsport get that popup video of players walking in, off the screen. Blocking the view. Whoever came up with that stupid idea.

  • wanderer_bay Rob York (@wanderer_bay) reported

    I never watch BTSport but I turn it on today and Jenas is on there as well. No escape from his monotonous tripe!

  • mikeb0den Mike Boden (@mikeb0den) reported

    @btsport please tell Steve McManaman that Federico Fernandez and Fabian Schar. Its bad enough watching this a Newcastle fan without his dross #nufc

  • Jagk23 Jack (@Jagk23) reported

    Signed up for @btsport to watch the footy on a 3 month trial. And it’s honestly worse than any dodgy stream I’ve ever seen. Not a chance I’m paying for this **** after the trial. Stops and starts constantly. Absolute trash!

  • Tony06488483 Tony (@Tony06488483) reported

    @JacobJa09218895 @bt_uk Yeah I’ve lost it, never thought of it like that. It’s horse **** tbh. Big game on later than boxing which I can’t watch

  • Captain_Herby Herby (@Captain_Herby) reported

    So despite the fact @BTCare can't fix my broadband until 10th December, they still want to charge me £96 to cancel. And the mini hub they sent is useful for browsing, but it's not really up to working from home.

  • Eegrayne Ares M (@Eegrayne) reported

    Steve Mcmannaman and Jamie Redknapp must be truly the worst pair of airheaded football commentators in the whole of Christendom. Not an ounce of intellectual know how between them. #btsport #football

  • Eegrayne Ares M (@Eegrayne) reported

    Steve McManaman and Jamie Redknapp must be truly the worst pair of airheaded football commentators in the whole of Christendom. Not an ounce of intellectual know how between them. #btsport #football

  • TomEaston Tom Easton (@TomEaston) reported

    Father in law’s WiFi has been down for 3 days and he can’t find a number to call. He’s not very good with tech. Is there someone he can call to help him through @bt_uk?

  • mickt1234 Michael Thompson (@mickt1234) reported

    @alanrgibson @lee_ryder @btsport Watching this shite ,youd think they would sympathy for fans!! ,never mind there expectations.!!