BT (British Telecom) outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Wandsworth, Croydon, Greater London, Mitcham, Kensington, Chessington, and Purley.

City	Problem Type	Report Time
Hammersmith	Internet	12 hours ago
Hammersmith	Total Blackout	15 hours ago
Hammersmith	Internet	16 hours ago
Hammersmith	Internet	23 hours ago
Wandsworth	Total Blackout	1 day ago
Croydon	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Jane Lyons (@JaneBLyons) reported 2 minutes ago from Camberwell, England

  Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

• 
  Agustin Pesciallo (@agustin) reported 10 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 14 minutes ago from Lambeth, England

  @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

• 
  JPaulG 🐼 😷 (@JPaulG) reported 16 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  GunnersAssemble (@RednWhiteJames) reported 16 minutes ago from Epsom and Ewell District, England

  @bt_uk I am livid. Absolutely Livid with your service right now

• 
  Janthea46 (@janthea46) reported 18 minutes ago from Kingston upon Thames, England

  @bt_uk BT Wi-Fi in my area seems to be down 😱😱

• 
  Andy Gaffey (@andy_gaffey) reported 18 minutes ago from Lambeth, England

  @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

• 
  Steven Chapman (@DrStevenChapman) reported 19 minutes ago from Croydon, England

  Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

• 
  Rahel Bailie (@rahelab) reported 22 minutes ago from Camberwell, England

  @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

• 
  Stephen Shaw (@stephen11shaw) reported 22 minutes ago from Richmond, England

  @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

• 
  Steven Chapman (@DrStevenChapman) reported 24 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  Ollie Geale (@OllieGeale) reported 34 minutes ago from Camberwell, England

  @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

• 
  Allen_lovemymind (@EpsomMental) reported 35 minutes ago from Croydon, England

  I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

• 
  Barry French (@Barry2103) reported 35 minutes ago from Richmond, England

  There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 36 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  Barry French (@Barry2103) reported 38 minutes ago from Richmond, England

  @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

• 
  James Mariner (@MarinerIndy) reported 40 minutes ago from Camberwell, England

  Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

• 
  Jessica Andrews (@Jess_L_Andrews) reported 44 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 57 minutes ago from Croydon, England

  @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

• 
  coolio (@coolhati) reported 59 minutes ago from Kingston upon Thames, England

  @bt_uk @UKDazza Please could you tell us why the Internet is down?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  eelemsti (@eelemsti) reported 5 minutes ago

  And another one @bt_uk I cancelled my service with you in MARCH! Why are you still billing me??

• 
  Rob (Furbs) Furber who will K.B.O (@Illtydeyes) reported 6 minutes ago

  @bt_uk When oh when are you going to FIX your on line software to tell me what my options are for upgrading my Broadband agreement. You have been saying for a YEAR your options didn't load this time but we're working to fix it? #Shambles

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 8 minutes ago

  Update on the @bt_uk fiasco. After 48 years as a customer I’m told I have to pay up to March despite never having signed anything nor being told I had a new contract. The new residents take over the line in 8 days so BT will be paid twice. There’s a name for that. Fraud.

• 
  Kerry Sumner (@MinsterStudios) reported 12 minutes ago

  @bt_uk very disappointed that no one has been in touch regarding my complaint or actioned anything at all. The executive team were supposed to get back to me yesterday

• 
  namecantbebrank (@alreetson) reported 14 minutes ago

  @bt_uk @MoneySavingExp @MartinSLewis Hey, I tell a lie. She received a cable by post that arrived the day before people came to wreck one of her utilities. Where is the recompense? Where? Where is the thought in the process that stops this from being a long-winded problem for people again and again.

• 
  Justine (@bean0509) reported 16 minutes ago

  Customer service really is everything. @bt_uk has the best customer service in the country in my opinion and I’ve spoken to a lot of companies. I’d rather have someone helpful to talk to than have 42 extra club card points a month.

• 
  ABC (@charl32647) reported 22 minutes ago

  There is no doubt that @bt_uk are one of the worst customer service companies in the UK if not the world. A total joke of a business.

• 
  wynne carter 🔶#FBPE🇺🇦 (@gvs368) reported 26 minutes ago

  @bt_uk I've now raised a formal complaint with BT. I have the emails and now a screenshot of an Openreach build status map for the Newport on Tay exchange showing we don't have plans to build any further in this area.!

• 
  Keith Small (@keithdsmall) reported 26 minutes ago

  @uniteandserve @bt_uk @Ofcom Just get Starlink, and reduce your blood pressure. I know it’s frustrating to have to go to a foreign provider to get decent internet, but it’s been the best internet service I’ve ever had. Recommend the rental service. It’s zero risk. Just cancel if it doesn’t work for you.

• 
  UAVHive (@UAVHive) reported 27 minutes ago

  @NorthernPeasant @bt_uk Are you sure someone isn't applying for a service in your name, maybe even a mobile phone?