BT (British Telecom) Outage Report in Merton, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Walton-on-Thames, London, Waltham Forest, Southwark, Hackney, Croydon, Hammersmith, Hampstead, Islington, City of London, Westerham, Kingston upon Thames, Ilford, Paddington and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
Internet | |
| London |
Total Blackout | |
| Waltham Forest |
Wi-fi | |
| London |
Internet | |
| Southwark |
Phone | |
| Hackney |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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David Robson 🎧🎬🌈
(@DavidRobson84) reported
from
Lambeth, England
@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Edward Woodhouse
(@edwardwoodhouse) reported
from
Poplar, England
@bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?
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Daniel Hirschmann
(@danielhirschman) reported
from
Hackney, England
Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!
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Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
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SALTED CARAMEL 🍫🍯 🇯🇲♑️
(@R_Tillo_x) reported
from
Camberwell, England
@bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@Taz_zie) reported
@bt_uk Now being told we can’t have the hybrid hub unless we upgrade to a different plan but still with no guarantee of better speed. Also now being told the ‘issue’ is inside the house, funny that numerous engineers said otherwise?
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💙Shelley
(@SonicUtd) reported
@bt_uk Hi I have an elderly hard of hearing friend who depends on his BT telephone as he uses hearing aids. His phone line was supposed to have been mended last week but it’s still very crackly and he’s struggling to hear. Can you help please?
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Algar Goredema-Braid
(@AILAHT0909) reported
Day 19 - still no #BTbroadband.The 4 communications with @bt_uk today speak volumes. Became more curious about the workings between @bt_uk & #Openreach . Wondering if @The_ChrisBryant needs to revisit this. Saw engineers today by chance who told me the where &what of my issue.TY
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Nigel Budge
(@nigelbudge) reported
@bt_uk No it was BT who had made an error, further more I was offered hybrid not told it was a cost of £7 a month plus does not work here as mobile reception so poor !
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Hannah
(@HannahWalter15) reported
@yossarian277 @bt_uk Don’t do it, they’re awful
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Hannah
(@HannahWalter15) reported
@AdamGeorge_ @bt_uk What area are you in? Mines gone down too in Liverpool, been down since 2pm and gave up trying to call due to long wait times
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Hannah
(@HannahWalter15) reported
@yossarian277 @bt_uk Don’t do it, mines gone down twice in two weeks, the first time was 4pm the day before their strike so it was off for 2 days
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Danny Rox
(@DannyRox666) reported
@bt_uk I'm waiting for confirmation when a BT engineer to come and have a look at why I've been having broadband issues for the last few months. The callout was booked end of last week. What's a rough ETA ATM?
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Lifeobserver
(@Lifeobserver10) reported
Chelsea v Zagreb female co-commentator is just awful. So boring, so predictable. Her tone and manner of speaking is torture to listen to. Makes the game a bore fest.#btsport #chelseafc
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Nigel Hailstone
(@Nigel_Hailstone) reported
@Denzilmyson @btsport My TV is broken so what should be 2/3cm at the top of the tv is at the bottom of the screen