BT (British Telecom) Outage Report in Merton, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Wandsworth, Hackney, Ilford, Southwark, Hounslow, Croydon, Poplar, Walton-on-Thames, Harrow, City of Westminster, Northolt, Sutton and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Islington |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Wandsworth |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓
(@CameronScarlett) reported
from
Islington, England
@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Ivan Clark
(@wobblyclark) reported
from
Islington, England
@bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Paul Gill
(@pw_gill) reported
@bt_uk They did yes but sadly the problem is not resolved. A second night now with no landline and intermittent broadband. I had a text to say the problem’s not fixed and they will return but, no further details when that’ll be
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Brian Russell
(@running_gooner) reported
@bt_uk @BTCare here we and still no resolution, promised call back you will not be surprised didn’t happen!!!
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Dr Paul Gill
(@pw_gill) reported
@bt_uk Thanks for the update. I appreciate the effort to sort this but the timeframe is disappointing, especially as this is a long term problem, which continues to have a significant impact on our ability to work at home
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Name cannot be blank
(@hewhoodareswins) reported
@bt_uk no internet since I got home from work. Service status says everything is ok which it clearly isn't. Ran diagnostics and turns out there IS an issue and an engineer is coming tomorrow. Not happy with your service at all.
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk @EXCEL Any chance you can concentrate on customer service as I haven’t had a phone line for 6 months how about spending the time fixing clients phones #mentalhealth is now affected.
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Nicole Jones
(@Nicole_A_Jones) reported
@panmacmillan @MarcusRashford @bt_uk Can you help me find a book where my 10 year old son can see himself in the main character? A light skinned white & black carribean mixed child. Not a story about race/hair as there are plenty, were just looking for representation. To date in my search I haven’t found anything.
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Carolyn Jones
(@CallyJones47) reported
@lloyd_rimmer @BathBytes @btsport But this is not a league game but another cup that no one gives a damn about! I don’t care that it’s a loss as most of the players on the pitch tonight were young local lads.
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Alfie Payne
(@alfiepayne1995) reported
@bt_uk What is the situation in Meldreth/Royston in Hertfordshire? Router is flashing purple and not working!
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Matt
(@ProWresMatthew) reported
Four rugby games on tonight, and I can't watch one!... @btsportrugby need to up their game or let someone else show Rugby. Just got home from work and guess what, no coverage on the BT Sport app at all! WTF @btsport?! #GallagherPrem #Rugby #BTSport @premrugby
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sarah
(@sarah_church) reported
@bt_uk i’m having continued BT Wi-fi issues. i’m getting a disc, but the problem is with my devices connecting- they drop out all the time, but the hub stays blue. I’ve been advised to do a factory reset, which I have, currently my phone won’t connect. Please can someone help?