BT (British Telecom) Outage Report in Merton, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Northolt, Harringay, Hackney, Croydon, Thornton Heath, Hampstead, City of Westminster, Ilford, Paddington, Camden Town, Tower Hamlets, Wandsworth and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| Northolt |
Internet | |
| Harringay |
Wi-fi | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Skye Nicolson
(@skyebnic) reported
from
Addington, England
Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
@bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her
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TQ
(@Trizz_7) reported
from
Hackney, England
@btsport fix your ******* app, always telling me I’m not in the UK when I clearly am
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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KP 🇺🇸
(@kylepont) reported
from
Ilford, England
Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Alan R Adair
(@RadarRadar) reported
from
Hounslow, England
@btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.
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Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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J Andres 🎧
(@JAndresDJ97) reported
from
Brentford, England
@btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ChelseafortheCup
(@The4thSong) reported
how nice a extra £13 price hike this month i have to find courtesy of @bt_uk at least sort your website out so i can pay it rather than havin to suffer the phone bot all i get is 3 little coloured ***** bouncing up and down, to be fair might be my laptop def need a new one
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DeaflonDon
(@deaflon_don) reported
@btsport @btsportfootball your presenter needs some disability awareness training, he was awful during the pre-match at Wrexham!
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PhilM44
(@PhilM44) reported
@bt_uk Definitely not sorted. Spoke to customer services and now awaiting a Manager to call me. Charging me for a service you ate not providing me is unacceptable
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The Jackhammer
(@Kango_V) reported
@virginmedia Just hung up on your "customer service" department. Without a doubt the worst experience I've had. All I wanted to do was rmove the TV and add a landline. 45 bloody minutes later and the person on the other end did not have a clue! Mother in law now moving to @bt_uk
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Racing Puma
(@RacingPuma192) reported
@bt_uk I've discovered it's going to take another week before an engineer comes out, so that will be nearly a fortnight without service we are paying for thanks to your incompetent openreach engineer.
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S
(@S24764067) reported
Wtf is going on @btsport ?? Commentator said man of the match then corrected himself to player of the match!!! Ffs, it’s a man’s football match. Not mixed. It’s effin man of the match!!! Woke and pc gone mad.
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Alison Lord
(@alord1605) reported
@bt_uk And where can you see that? It is not fixed and the SLA has been missed?! Another bot response on here too?! Sub zero customer service BT!
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Alexandra Brown
(@ATJCB) reported
@bt_uk (1) Hi. My dad died in November and my mum died in February. I notified BT and shut down their BT account. I now have their hardware to return. In a Kafkaesque scenario, BT can't send me a return envelope as I am not a BT customer.
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David Parsons
(@DavidPa95139885) reported
@bt_uk it's bad enough that existing customers are disadvantaged with price increases, but I have to say what disappoints me more is poor customer service. 24 days and counting since I emailed my complaint and not even an acknowledgement to date
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Murray Willows
(@murraywillows) reported
@bt_uk Seriously, your sports app is absolute rubbish. So, so, so unstable.