BT (British Telecom) Outage Report in Merton, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Redhill, Hackney, Caterham, Croydon, Wandsworth, Bromley, Southwark, Islington, Ashtead, Camden Town, Newham, Paddington, Leatherhead and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Redhill |
Wi-fi | |
| Hackney |
Internet | |
| Caterham |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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simon phipps
(@simonphipps) reported
from
Camden Town, England
Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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Edward Kellow
(@edwardkellow) reported
from
Paddington, England
@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
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V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Marc Forbes
(@Craigy_BCFC) reported
@Shelagh2401 @bt_uk Having same problem
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Chris Davenport
(@cjtdavenport) reported
@btsport I need help as my bt sport isn’t working on the tv and your website doesn’t work and nobody is picking up the phone.
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SB🇸🇱
(@sblavish_) reported
@btsportfootball @btsport Why is my BT signal glitching? Pattern it man
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Frenchie 🐜 #D3AFH
(@Fr8nch18) reported
@bt_uk my internet service has been down since at least 0630. Is there a none issue in my area WA14? Hub is flashing purple ( not the cables, speed torch or ports)
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Hassan Rashidi
(@hr_RegenMed) reported
Over 1hr 15 mins on the phone to sort broadband issue. @bt_uk could you please pick up the phone?
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Emma Lodge
(@EmmaJoLodge) reported
@bt_uk I’ve spent 1hr 45 mins talking to various agents this afternoon and I’ve raised a complaint- what is the likelihood my May bill will be accurate and reflect the plan I negotiated in January? #pigsmightfly
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KerryDixon9
(@AshmoreCj) reported
@bt_uk honestly I am at a loss... I call and call and call and waster hours on the phone.. can someone please call me back as this is now becoming a joke... I tried to send a private meesage but it doesn't work it seems.. send me a private dm please
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John P. T. Moore
(@jptmoore) reported
@btsport Tried to get a month pass. Your website took my payment then crashed and got told by customer service I need to wait 24hrs to see if it gets processed and retry. Is this acceptable customer service when you are selling access to big events like the @ChampionsLeague ?
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Danny
(@dannymurphy76) reported
@btsport how do I get rid of this stupid background noise on LFC vs Real Madrid game please
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Daniel Sylvester
(@TheWelshNerd) reported
@RPR1998 @bt_uk Seems to have happened to a few of us mate I’m not happy! Apparently it can take a few hours to activate... wtf is that about