BT (British Telecom) Outage Report in Merton, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Islington, Fulham, Hammersmith, Harrow, West Drayton, Croydon, Greater London, Hackney, Newham, Camden Town, Bromley, Poplar and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
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| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Islington |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Nesli Shafak
(@NesliShafak) reported
from
Hammersmith, England
whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Loft4Words
(@Loft4W) reported
from
Camberwell, England
@OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
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Kass
(@Kass1411) reported
from
Paddington, England
@btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue
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Brad W
(@thewattsy) reported
from
Hillingdon, England
Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail
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Rendy Prakoso
(@rprakoso13) reported
from
Camden Town, England
@bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Carter
(@CatchCarter_Now) reported
@bt_uk This is such a fun Friday. Connection keeps dropping, completely disconnecting me therefore crashing my laptop. Also so slow when using it. To make things worse the only advice given is for me to purchase a plan that is DOUBLE what I am paying.
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Ben Matthews
(@ben_matthews717) reported
Why is the audio on BT Sport so bad? #btsport #WorldSeniorsDarts
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Carter
(@CatchCarter_Now) reported
@bt_uk If a simple text could fix the issue don’t you believe I would have done that last year? This is beyond a joke now. As soon as phone lines are open tomorrow I will be calling. I’m not happy, at all!!
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Adam Knott
(@aknott94) reported
@bt_uk Just booked an engineer for Wednesday, but I’ll now be without WIFI for 6 days! Told I am not offered compensation for this. Why?! I will have to pay extra to use my 4G and you’re not providing the service I’ve signed up to 🤔
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Jed i Knight
(@rajgillwho) reported
@bt_uk Whats the best number and I can call on my break, that way I can hand my notice in. Unusually, instead of trying to retain my custom, they advised the date I have in February to cancel with @virginmedia
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inartynroulds
(@inartynroulds) reported
@btsport please advise where and how I can cancel my subscription.
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Adam Curtis
(@AdamCurtis1976) reported
@btsport @btsportrugby why no premiership being shown today ? Your coverage has been pretty poor recently
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SMP MvB
(@MvbSmp) reported
@btsport tried watching the senior darts and the sound is sooo bad i have had to watch man utd. on @ITV #YNWA
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Scott Johnston
(@Thefootyblognet) reported
Only with @bt_uk would you upgrade your broadband package, receive an email confirming said new package & then see ridiculously slow broadband speeds 2 weeks later. A live chat & phone call later tells you they’ve not closed the order. No apology, nothing about guaranteed speeds
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Northern Bull 11052019🍅🥔🥕🥬🌽
(@davehutchinson5) reported
@bt_uk is there a problem in the WF10 5GB area of castleford constantly losing Internet connection router continually going on and off which is very annoying when trying to do Internet banking