BT (British Telecom) outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Croydon, Purley, Morden, Kensington, Wandsworth, Richmond, Mitcham, and Sutton.

City	Problem Type	Report Time
Hammersmith	Total Blackout	6 hours ago
Hammersmith	Internet	21 hours ago
Hammersmith	Wi-fi	1 day ago
Hammersmith	Wi-fi	2 days ago
Croydon	Internet	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Kudret (@Kurdeck) reported 2 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  Gavin McLelland (@gmac7000) reported 3 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Al Sarpong (@albsar1970) reported 4 minutes ago from Lambeth, England

  The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

• 
  coolio (@coolhati) reported 11 minutes ago from Kingston upon Thames, England

  @bt_uk @UKDazza Please could you tell us why the Internet is down?

• 
  Jessica Andrews (@Jess_L_Andrews) reported 12 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Rob Holley (@robholley) reported 15 minutes ago from Camberwell, England

  @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

• 
  Andy Gaffey (@andy_gaffey) reported 23 minutes ago from Lambeth, England

  @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

• 
  Aaron (@HouseArrestFM) reported 24 minutes ago from Camberwell, England

  @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

• 
  Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported 25 minutes ago from Lambeth, England

  @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

• 
  Gary White (@_gary_white_) reported 31 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Mark O'Callaghan (@EventOCallaghan) reported 34 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  Rahel Bailie (@rahelab) reported 40 minutes ago from Camberwell, England

  @bt_uk Nope, they fixed my billing problem, thanks.

• 
  Foss (@fackjossey) reported 42 minutes ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

• 
  The at home gooner (@GoonerArmchair) reported 46 minutes ago from Epsom and Ewell District, England

  @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

• 
  GurunG PankaJ (@Godavarian193) reported 46 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Ollie Geale (@OllieGeale) reported 48 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

• 
  Sam Luis Verissimo (@SamVerissimo) reported 48 minutes ago from Lambeth, England

  @bt_uk is there a outage in se5 internet and landline not working?

• 
  Edward berry (@eddibfit87) reported 48 minutes ago from Hammersmith, England

  @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

• 
  Allen_lovemymind (@EpsomMental) reported 52 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 56 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma Neal (@EmmaJaneNeal) reported 3 minutes ago

  @bt_uk for 6 days my 86 yr old mum has no landline/internet My brother has tried to resolve this with a BT engineer visit spending hrs on the phone. My mum relies on connection as she uses an emergency medical necklace. This needs to be escalated without delay. Appalling service.

• 
  💫Adam👀 (@The_Change_666) reported 4 minutes ago

  @bt_uk any issues in Swansea for broadband? My internet has gone down

• 
  Jessica (@Jessica67669786) reported 7 minutes ago

  @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?

• 
  Ma$joe (@Twoostep22) reported 9 minutes ago

  @bt_uk you are truly the worst company for customer service.

• 
  jack250213 (@e4290936) reported 10 minutes ago

  @bt_uk After some investigation I posit this as a reason for constant delays in my broadband applications. 'If your automated systems are secretly scanning my IP address without my consent and blocking my service because I use a secure dedicated IP, that is a fault in YOUR system, not mine. I provided my real, verifiable details. Ask me—don't secretly track me'

• 
  Mark Llewellyn (@markll64) reported 10 minutes ago

  @bt_uk Your email security is blocking access to the mail server as it suspects the network I’m on… works sometimes, then stops, change network and it’s a lottery if it works or not… I’ve setup a forward to gmail

• 
  SeanMynyddLlangynidr 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇮🇪 🇵🇸 (@SeanLlangynidr) reported 12 minutes ago

  @bt_uk I've called that number over 20 times, no chance I'm going to be put on hold listening to mindless muzak again. I need my service fixed so as I can move to another ISP. If it is not resolved within another 4 days, I will be going to a solicitor. I've had enough of your lies.

• 
  Ann Merrigan (@MerriganAnn) reported 13 minutes ago

  @bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago

• 
  Steve (@SanatoriumSteve) reported 19 minutes ago

  @bt_uk Hey BT or EE or whoever the hell u identify as at the moment. Sort ur damn app out!! Logged out multiple times over past few days, for what reason?? Have had to verify who I am each time!! That's including the 2 hrs wait for a text verification code just to continue!!

• 
  Kenta (@nemurikyosirou) reported 19 minutes ago

  Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is