BT (British Telecom) Outage Report in Merton, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (13%)
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E-mail (13%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Ealing, Hayes, Croydon, Walton-on-Thames, City of Westminster, Tower Hamlets, Harringay, Bermondsey, Ilford, Southwark, East Ham, Hampstead, Islington and Catford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Ealing |
Internet | |
| Hayes |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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J Andres 🎧
(@JAndresDJ97) reported
from
Brentford, England
@btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’
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Al Sarpong
(@albsar1970) reported
from
Kensington, England
Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
@bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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Alan R Adair
(@RadarRadar) reported
from
Hounslow, England
@btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Skye Nicolson
(@skyebnic) reported
from
Addington, England
Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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TQ
(@Trizz_7) reported
from
Hackney, England
@btsport fix your ******* app, always telling me I’m not in the UK when I clearly am
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.
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KP 🇺🇸
(@kylepont) reported
from
Ilford, England
Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JD
(@carlyon1965) reported
@bt_uk Not happy at all continually getting letters at my new house in old owners name asking for return of equipment. Rang up and advisor not interested at all poor service
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Dorito Bandito
(@KnugenMooMoo) reported
@bt_uk If you look on my records David should of wrote it down what he was doing
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ian mackay🇬🇧🇪🇺🏴⚒️
(@ianandrew54) reported
@bt_uk please can someone help my neighbours get this sorted out
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Callum and 104 others
(@dbcallum) reported
@bt_uk We have been having issues with our internet in Winchester for the last 2 days now, so have my fellow uni friends in their house, is there any updates on when this is going to be fixed/ whats going on?
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Caroline Gibb
(@carolinegibb) reported
@bt_uk . Our BT TV thinks it’s March 4th today. Tried switching on and off ( modem and box) . Trying to find a solution, been on hold for a long time. Can you suggest any solution please
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Anne De'Ath
(@AnneDeAth) reported
@bt_uk Our service is down 2nd time in 3 days. No WiFi. Phone line is +442088633449. HA1 4ND. Home hub 4.0 type B. Approx 2 yrs old. Please help!
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ria castle
(@riacastle) reported
@bt_uk Ok . Its ridiculous just left for work and they arent even parked on the path !! Its tight enough with 2 cars trying to pass let alone 3/4 vans ! No emergency services would make it through so surely they should have more consideration!!not be so inconsiderate !!
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ian vallance
(@IanjVallance) reported
Total disaster! Moved house on Feb 18 and @bt_uk messed up my order so badly they've literally had to cancel and start again. Still no broadband, tv or landline. 2 hours wasted on calls this week so far and no promise of being resolved before March 15. #unacceptable @BTGroup
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Paul
(@tuk485) reported
@bt_uk Just had a letter confirming your massive price hikes this month. Can’t wait to finish my contract so I can cancel my line that I am forced to have for your super slow internet. Glad I use my Starlink connection so I can be part of the 21st century!
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Callum and 104 others
(@dbcallum) reported
@bt_uk We have checked that, however it just acknowledged the issues, it does not tell us whether anything is being done to resolve the issues? As they were acknowledged yesterday on the service status checker