BT (British Telecom) Outage Report in Merton, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Merton, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Hammersmith, London, Southwark, Brentford, City of London, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Sutton, Hounslow, and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 2 hours ago |
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Wi-fi | 4 hours ago |
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Wi-fi | 7 hours ago |
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Internet | 8 hours ago |
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Total Blackout | 11 hours ago |
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Internet | 12 hours ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Jared (@gxyred) reported from Lambeth, England@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Kudret (@Kurdeck) reported from Lambeth, EnglandAfter lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
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ParkParadeTrappyOHB (@OhbPark) reported from Brentford, EnglandCould some one look at this **** my team 😢@ManUtd @btsport
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DDemps. (@DanDempsey93) reported from London, England@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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steffan Dutch (@SteffanDutch) reported from Bromley, England@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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Aaron (@HouseArrestFM) reported from Camberwell, England@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, EnglandSat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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Joe Maguire (@Jmaguire2) reported from Hackney, England@btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with
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Gary White (@_gary_white_) reported from Merton, EnglandHi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Robert Montefusco (@bobmontefusco) reported from Bromley, England@btsport Tell Savage he looks like an idiot with that coat !
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C.N. (@livefr33diehard) reported from Bromley, England@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
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Paton (@MarkPaton84) reported from Lambeth, EnglandFor gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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Deano (@Deano2301) reported from London, England@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Anthony Harris (@AntoineDingDong) reported from Bromley, EnglandHi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?
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Shane Pender (@silverback1809) reported from Bromley, England@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
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Kudret (@Kurdeck) reported from Lambeth, EnglandNever experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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El Huichol (@ElHuichol_) reported@bt_uk still waiting for the call back from my complaint handler since last Monday who said that was calling me back the same evening. anyone can be more helpful here? terrible service. Truly running out of patience.
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Once more into the fray (@Bolshie_Woman) reported@bt_uk I'm travelling and don't have a laptop with me, only a mobile. Email wants me to sign in with my password. It doesn't accept what I thought it was but I may have forgotten it. Can I reset my password using mobile only?
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Dawn Wilson (@dawnlwillo) reported@bt_uk This doesn't help, I need someone to speak to me.
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Kathie (@Kathie75) reported@bt_uk can you please give me an email address for someone I can email regarding a billing issue and returned equipment? I’ve spoken to 3 people in customer services but the issues are still unresolved. Thanks
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Ian Pennock 🏴🍺⚽️🏁🏈 🏉🏎🏍 (@Ian_67) reported@bt_uk Well your advisor in Cardiff has just told me I don’t need one as fault is exchange end. Why are you communications so poor for a comms company? For what you charge the service is diabolical
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Chris King (@ChrisWithTheBat) reported@bt_uk I haven't had telephone service with you for nearly a decade. Why is my mobile suddenly receiving BT Text calls? As I don't have a BT landline I can't do anything to stop these calls!
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Dale Jannels (@DaleJannels) reportedWaited at home yesterday between 1-6pm for @bt_uk to fit fibre ordered on 8th Feb. Despite the confirmed emails/texts - no show. The appt cancelled for the 3rd time...and no update sent! Customer service is appalling. Can someone own this and resolve please? #bt #openreach 😡
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G (@gareeXx) reported@bt_uk how do you address account and WiFi blackspot issues with you guys? Called value team and spoke on chat - no solutions or fixes offered, just upselling of more expensive packages. Don't need a new contract, just issues with this one ironed out :)
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Gary (@GaryPersonal) reported@bt_uk Never expected such a quick reply. Dm sent. Thanks
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Siân Thomas (@drsiant) reported@bt_uk my router broke. You provided a replacement. I sent the broken one back using the envelope you provided. Why does it take 3 weeks to open the packet? How do I engage? It's been more than 3 weeks. I don't want to sit on hold and all the other options - no reply