BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 12/29/2025 02:10

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hackney, Ilford, Hammersmith, City of London, Croydon, Wandsworth, Paddington, Waltham Forest, City of Westminster, Harringay, Hampstead, Harrow and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomIlford Wi-fi
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • lesleythom Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ammoprouk debbie15 (@ammoprouk) reported

    @bt_uk my internet has been down each day this week at 4pm. Report it but connection doesn’t last. Please can you investigate

  • SapnaVishwanath SVish (@SapnaVishwanath) reported

    @bt_uk I don't believe I have a landline number. Its without phone Internet connection. How do I get in touch with the customer care. We work from home. Cannot do without Internet tomorrow. Pls need it fixed.

  • lisa_florey Lisa Florey (@lisa_florey) reported

    @bt_uk what's with the weak signal all of a sudden on the BT TV?

  • bonjoolee Julie Mills (@bonjoolee) reported

    @bt_uk @Elsie_Tasker Furthermore I will also be looking to take my business elsewhere - oh and your broadband is **** - even the super douper one I fork out for

  • LizJone20495345 Lizzie J. (@LizJone20495345) reported

    @bt_uk We’re now on day 8 in WV3. After 5 days with no internet we now have another problem. Broadband comes back for an hour or two then off it goes again. !!! It’s off again this morning. Most of my whole road. Absolutely ridiculous. Liz Jones.

  • RitchiRaymusic 𝚁𝚒𝚝𝚌𝚑𝚒𝚁𝚊𝚢 (@RitchiRaymusic) reported

    I was hoodwinked into getting the BT halo 3 package… It’s ain’t worth it plus it’s down again, they’d been and replaced the modem and router couple month back, @bt_uk nothing but trouble with it and you lot have put the rent up, now we wait 1 week for an engineer to come out.

  • CounselOfWolf Bob The Builder (@CounselOfWolf) reported

    Yet again @bt_uk internet is down for the 3rd time in less than 24 hours. What the hell is going on!? Come on #BT & @WeAreOpenreach @OpenreachHelp get it sorted out before we cancel and go to #Sky.

  • Kris08860201 Kris (@Kris08860201) reported

    @bt_uk Last month I was told by Lesley R on this platform that she will put £10 credit to my account as I had several weeks of issues with internet- this credit is not applied and full monthly payment gone out of my bank account, this is really bad customer service! Why do you do this?

  • khaleesi_101 Naomi (@khaleesi_101) reported

    My internet is still down. A huge service issue in the area. What did you do @bt_uk melt the cables? Dear lord.Avenge me people

  • NickTrumble3 Nick Trumble (@NickTrumble3) reported

    @bt_uk Is anybody there? Because you seem to be hiding from any normal means of contact. This message pertains to the account of Mrs J Trumble t/as TCD Tain. A/c No: GP00725924 Complaint no: IMP109789142 Order No: 9BT22B42X2 Is there anybody there???