BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 03/12/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Newham, Ilford, Hackney, Croydon, Southwark, Camden Town, Hounslow, Southall, Wandsworth, Harrow, Brentford, Paddington and Hampstead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomNewham Wi-fi
United KingdomHammersmith Phone
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LeBenjiboo ▄︻デLeBenji══━一 💦 (@LeBenjiboo) reported

    @btsport @btsportfootball Shocking. Worst broadcaster going.

  • AlexBroadbent18 Alex Broadbent (@AlexBroadbent18) reported

    @bt_uk your letterbox router boxes don’t work. Trying to get internet at new house but postman didn’t post the box whilst I was out at work. Now having to go out of my way to arrange re delivery to a post office. Not ideal when your support agent assured me this wouldn’t happen.

  • madboxcod MadBox (@madboxcod) reported

    @bt_uk £50 a month for fibre internet and it goes down like 7 times a week, you guys are ***************

  • wayneente K (@wayneente) reported

    @bt_uk I had raised a ticket for slow broadband connection on 24th June and the ticket hasn’t moved forward at all. No updates on your app. What gives?

  • CharlieMechea Charlie Mechea (@CharlieMechea) reported

    @bt_uk I've now been told that my order has to be cancelled and reordered. They told me this last week, so nothing has been done in a whole week. I've now been told I have to wait until Monday. This is the worst experience I've ever had with an internet provider.

  • Harjieeee ਹਰਜ (@Harjieeee) reported

    @bt_uk how long is the internet outage going to last? It’s been a week already

  • _studyeveryday study every day 💻📝📚 (@_studyeveryday) reported

    @bt_uk it’s been 3 days with no broadband connection to the premises, useless support who just read back to me what’s shown on my account on your website, and no update on what the issue is. Who do I contact to make a complaint?

  • cemtex1 cemtex (@cemtex1) reported

    @bt_uk Hi, sorry but I was refering to @virginmedia poor customer services, I'm currently checking out deals online for bt broadband 😎

  • mi5ter_c mister cutts (@mi5ter_c) reported

    @bt_uk Is there a phone number where I could speak to a human direct, to help sort this out?

  • CharlieMechea Charlie Mechea (@CharlieMechea) reported

    @bt_uk New customer signed up with BT 17 days before moving. No internet on moving day. Called & told they would have to cancel & reorder. Given a mini hub which is useless for work. Told I would be called on multiple occasions but nothing so I've had to chase. Still no internet!