BT (British Telecom) outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Croydon, Greater London, Wandsworth, Kensington, Purley, Thornton Heath, Surbiton, Kingston upon Thames, Morden, and Carshalton.

City	Problem Type	Report Time
Hammersmith	Internet	9 hours ago
Croydon	Internet	23 hours ago
Hammersmith	Internet	1 day ago
Croydon	Internet	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Allen_lovemymind (@EpsomMental) reported 2 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  James (@jimflit) reported 2 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  Gavin McLelland (@gmac7000) reported 2 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Paton (@MarkPaton84) reported 3 minutes ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  Gary White (@_gary_white_) reported 4 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Nat 💕 (@Silcox777) reported 5 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Elliott Rawstron (@Elliottrawstron) reported 8 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported 10 minutes ago from Lambeth, England

  @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 21 minutes ago from Croydon, England

  @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

• 
  David Venters (@VentersGaming) reported 23 minutes ago from Croydon, England

  really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

• 
  devanik saha (@devanikindia) reported 25 minutes ago from Croydon, England

  @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 29 minutes ago from Worcester Park, England

  @DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there

• 
  Jenny Woods (@JennyferWoods) reported 29 minutes ago from Hammersmith, England

  @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

• 
  David Venters (@VentersGaming) reported 32 minutes ago from Croydon, England

  @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

• 
  Kudret (@Kurdeck) reported 37 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  James Morris (@JamesMorris77) reported 38 minutes ago from Hammersmith, England

  @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

• 
  Barry French (@Barry2103) reported 45 minutes ago from Richmond, England

  @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

• 
  Sandro Rosa (@SMarxx4) reported 49 minutes ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  Henry (@erossiniuk) reported 56 minutes ago from Kensington, England

  Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

• 
  Rahel Bailie (@rahelab) reported 57 minutes ago from Camberwell, England

  @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John (@palacejohn) reported 5 minutes ago

  @bt_uk absolutely disgraceful customer service yet again from your company-not the agents fault just a dreadful system designed not to engage with paying customers leaving a 93 year old with Alzheimer’s with no means of communication.

• 
  Sharon&Mark (@sharon_railton) reported 8 minutes ago

  @bt_uk I got a call from Chris just after 8pm,basically everyone I spoke with at BT said it wasn’t their problem and that you outsource all your work to open reach,so take it up with them! I pay BT for a service and youre happy to leave vulnerable people without a phone line.Disgusting

• 
  Tom Tolkien (@tomtolkien) reported 8 minutes ago

  @bt_uk how do I cancel my BT account?

• 
  MartinⓂ VOTE FOR CHANGE (@smeemartin) reported 9 minutes ago

  Day 364 with no broadband , @bt_uk still can’t be arsed to provide any actual service, just what passes for customer service these days, a useless AI pathetic response.

• 
  Kate (@ManiacSpaniel) reported 12 minutes ago

  @bt_uk I’m still blocked from my btinternet email weeks later. Your customer care person said someone would call but they didn’t. How can I resolve this? I have important information in that email account and you’ve stopped me accessing it with no warning.

• 
  Marc Dyson 🐟🐟🐟 (@markymarc1973) reported 13 minutes ago

  @bt_uk Tremendous work @bt_uk not only have I contacted you on here (and you haven’t even replied or DM’d to my reply), but I also emailed you and got nothing back. So, phone call, twitter feed and email and no comeback from you guys other than to call again. Awful. Goodbye in Oct.

• 
  Barbara Starkey (@brassbubs) reported 18 minutes ago

  @bt_uk when are you going to fix your ruddy website. We have been unable to access our account since May! You replied that there is no fault. You are liars. We shall ve looking at leaving you and going to a company that actually cares

• 
  Aaron Law (@AaronLaw92) reported 19 minutes ago

  @bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated

• 
  MatCo (@btcmateus) reported 22 minutes ago

  @bt_uk @danprofit21 Internet is down again! CR8 2JA

• 
  Aaron Law (@AaronLaw92) reported 22 minutes ago

  @bt_uk hello my account is completely broken, still cannot login - says access denied!