BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 02/10/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Thames Ditton, Epsom, Croydon, City of Westminster, Hampton, Southwark, Hackney, Harrow, Sutton, Islington, Wembley, Mitcham and Camden Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Total Blackout
United KingdomThames Ditton Internet
United KingdomEpsom E-mail
United KingdomCroydon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FluuffyShark Ché (@FluuffyShark) reported

    @bt_uk I’ve heard that it is a bigger issue than individual accounts. It must be something your end looking at comments on PMP website.

  • gaz_jarvis Gaz (@gaz_jarvis) reported

    @bt_uk no wifi for 48 hours now! Can anyone give me an update on how long it’s going to take to fix?

  • chrismayLU Christopher May: Retired (now Emeritus) Professor (@chrismayLU) reported

    @oldtrotter @bt_uk @WeAreOpenreach at the risk of sounding self-satisfied... this is where the weeks we spent digging in the #B4RN #fibreoptic network in #Arkholme some years ago really pay off; sorry about saying that!

  • Hediestmovemnt Head movement (@Hediestmovemnt) reported

    This stream is appealing @ufc and @btsport, its great that its prime time for the UK but ******* it freezes every 30 seconds.

  • Gordiniroy Gordy (@Gordiniroy) reported

    @bt_uk I checked and it is scheduled to record, why didn't it record yesterday though? Also, trying to find out what happened has led to the result of the main event being spoiled so, you know, that sucks.

  • UselessLuke UselessLuke (@UselessLuke) reported

    Find it a complete scam that I’ve been paying @bt_uk for full fibre 900 and they provide a router that can’t physically support that speed wirelessly. Try to talk to tech support and they don’t even understand why I’m trying to say

  • newgrandmomma Fiona M More (@newgrandmomma) reported

    @bt_uk BT Dealing with a complaint, BT: “it’s not our fault” Us: “it’s your product at fault” BT: “Case Closed” Us:”???” #poorcustomerservice #blameculture #WTF

  • JollyCricketers The Jolly Cricketers (@JollyCricketers) reported

    @btbusinesscare We are STILL waiting for a call. No phone or till system working since your engineer left on Wednesday #complaint #britishtelecom

  • CoronetEngrave1 Coronet Engravers (@CoronetEngrave1) reported

    @btbusinesscare You’re not sorry about this because if you were I wouldn’t have had to take to socials to try and resolve the issue. Spend so long trying to resolve I’m fed up with it. Referring to @Ofcom on Monday am

  • chloeannelillia chloé (@chloeannelillia) reported

    @bt_uk hi my internet is being super patchy, can’t use my netflix and also trying to do some work and it’s taking forever to load. are there any issues in my area? there are roadworks that have appeared overnight but we had no prior warning of them