BT (British Telecom) outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Wandsworth, Croydon, Purley, Kensington, Morden, Kingston upon Thames, Carshalton, and Richmond.

City	Problem Type	Report Time
Hammersmith	Internet	23 hours ago
Wandsworth	Phone	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  David Venters (@VentersGaming) reported 2 minutes ago from Croydon, England

  @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

• 
  Elliott Rawstron (@Elliottrawstron) reported 4 minutes ago from Wandsworth, England

  @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

• 
  Foss (@fackjossey) reported 9 minutes ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

• 
  Kieran Shew (@shoeburger) reported 10 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  David Venters (@VentersGaming) reported 12 minutes ago from Croydon, England

  really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

• 
  Joe Tyrrell (@JTyrrell_) reported 13 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  Edward berry (@eddibfit87) reported 15 minutes ago from Hammersmith, England

  @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

• 
  JPaulG 🐼 😷 (@JPaulG) reported 18 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  Joe Tyrrell (@JTyrrell_) reported 22 minutes ago from Lambeth, England

  @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

• 
  Gavin McLelland (@gmac7000) reported 24 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Ingrid Lopez Cardona (@ilopezcard) reported 24 minutes ago from Lambeth, England

  @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

• 
  Kudret (@Kurdeck) reported 27 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  Jenny Woods (@JennyferWoods) reported 29 minutes ago from Hammersmith, England

  @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

• 
  Steven Chapman (@DrStevenChapman) reported 30 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  Kudret (@Kurdeck) reported 35 minutes ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  Joe Tyrrell (@JTyrrell_) reported 43 minutes ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

• 
  Phil Craig (@philmcraig) reported 49 minutes ago from Richmond, England

  @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

• 
  Sam Luis Verissimo (@SamVerissimo) reported 54 minutes ago from Lambeth, England

  @bt_uk is there a outage in se5 internet and landline not working?

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 55 minutes ago from Croydon, England

  @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

• 
  Elliott Rawstron (@Elliottrawstron) reported 56 minutes ago from Wandsworth, England

  @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported 4 minutes ago

  @jonboy_103 @bt_uk And not a word from them appalling service

• 
  Simon Smith (@Simoncitizen) reported 6 minutes ago

  @Alonso_GD Along with everything else. I have had to write to @bt_uk hard copy / snail mail because they cannot resolve issues with my #Landline digitally. However that was posted last #Wednesday 20.05.2026. Given the thousands and thousands of pounds they have extracted throughout my life?

• 
  jpb0332 (@jb0332) reported 6 minutes ago

  I have ongoing issue with BT & internet connectivity outside UK! Using WiFi I cannot connect to get mail on phone, iPad & computer! WiFi will not connect to Btinternet server! I spent hours resetting everything, next day it’s same problem! Gmail is ok @BTGroup @bt_uk

• 
  jack250213 (@e4290936) reported 10 minutes ago

  @bt_uk BT took it upon itself to close the official complaint. (My comment)

• 
  Sue Prebble (@sayescourt) reported 13 minutes ago

  @bt_uk cannot login to bt ‘unable to validate the info provided’ Same on mobile.

• 
  John Davis (@chartjohn30) reported 14 minutes ago

  @bt_uk As a Broadband customer of 16 yrs I have been very pleased to access inclusive hotspots when other services are not available. Yesterday I tried to use one. Put in user and passw, fine, but... (1/4)

• 
  🇬🇧 (@JakeTheScalper) reported 18 minutes ago

  @bt_uk my broadband is down AND your website is down so I can’t report an outage. Such poor service no wonder everyone is moving to alt nets

• 
  north east street art (@AgainstInsulate) reported 27 minutes ago

  @skytv I'm stuck in contract with @bt_uk until September for tv and internet i want out can you help? I also want 3 Sim only 30 day rolling contracts. Let's make a deal @skytv

• 
  Lynda Hull (@lyndannh) reported 28 minutes ago

  @bt_uk HELP please.

• 
  💫Adam👀 (@The_Change_666) reported 31 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk