BT (British Telecom) Outage Report in Merton, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hounslow, London, City of London, Southwark, Wandsworth, Hammersmith, Hackney, Croydon, Wembley, Walton-on-Thames, Waltham Forest, Hampstead, Islington, Westerham and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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Ramon Guthrie
(@Ramonnavarro) reported
from
East Ham, England
@BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)
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Edward Woodhouse
(@edwardwoodhouse) reported
from
Poplar, England
@bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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Kate Austin
(@kateaustin496) reported
from
Stratford, England
@thebedfordfox @btsport Not a bad cricketer either David.
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Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
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James Mariner
(@MarinerIndy) reported
from
Camberwell, England
Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
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David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Pole
(@Mrpolea) reported
@bt_uk good afternoon, still having issues with the BT sport app on PS5. It just goes to a black screen after about an hour. Have to close app and go back in for it to work? Tried deleting and reinstalling and still the same??
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The Real Marj ™
(@whithernow) reported
@bt_uk I’m getting a lot of phone calls from here in UK threatening me with losing my service due to illegal activities via my internet provider (BT). As an ex-directory phone number this is particularly worrying. Suspect it’s a scam, please confirm if it is.
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Knappers
(@ftfcknappers) reported
@bt_uk Didn’t work. The wireless has been okay but I’m waiting on a new smart hub. 👍🏻 thank uni for your help
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Catherine Smith
(@CatherineHSmith) reported
@bt_uk I’ve struggled where I am with your shoddy 1.3mb connection for 12 years. Now I’m home schooling 3 kids & your pathetic service is making it totally impossible. By the way, you dug up the end of my driveway 3 years ago to put fiber optic broadband to the next village...
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Egremont
(@EgremontUK) reported
BT Open Reach @bt_uk refuse to let local families know when internet access will be restored two weeks after lines come down - meaning no online lessons for children #BTOpenReach #BT
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Egremont
(@EgremontUK) reported
Cheshire familes unable to do any home schooling after @bt_uk keeps residents in dock TWO WEEKS after exchange pole comes down @vickyford
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Spike
(@tenbus_uk) reported
@bt_uk Sorry - I should have said "It's not a Wi-Fi problem it's the VDSL connection between my modem/router/hub AND WEYBRIDGE CABINET 6 that is being disconnected."
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Darren Hughes
(@WNHSC_Darren) reported
Please stop telling me @bt_uk there's no problem with my phone or broadband - total fail today when giving evidence to @SeneddFinance on NHS finance and Welsh Budget . There's static & cross lines on the phone and IP drop out. My job depends on it - please contact me ASAP
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Catherine Smith
(@CatherineHSmith) reported
@mark_outta_cryo @bt_uk @BTCare The irony is that I used to work for BT in their faults department, so I know exactly how they should be able to do their jobs! Nothing ever seems to fix it though. They’re just hopeless but I live with it ok in normal circumstances, but this just isn’t fair.
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Ashok Thalagavara
(@AThalagavara) reported
@bt_uk @EE BT Broadband services is horrible. Getting speed of 1-2 MBps for paying 43£ for a minimum 25 MBps guaranteed speed. BT has not bothered to sort it out in spite of several calls/complaints. Doesn't allow to cancel/exit contract when minimum contractual obligations are not me