BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 11/27/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Hackney, City of London, Croydon, Paddington, Mitcham, Newham, Hampstead, Southall, Kensington, Camden Town, Harringay, Southwark and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHackney E-mail
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @bt_uk Business. Not really impressed. The smart hub 2 won’t see devices on other bands. Known issue. Residential smart hub 2 have got an update to fix it. Business customers don’t have a fix. Why. Now I’m paying £7 a month for these disc’s that seem to be nothing more than an AP.

  • Liam57119750 Liam I (@Liam57119750) reported

    @ThatLozzie @TrifleNat @bt_uk Well the accusation that I am part of some sort of agenda to ignore online hate and the implication that I dont treat people with respect should be withdrawn or finished with an apology? Or obviously I am forced to continue to defend my position..

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @bt_uk Only way to sort the 2.4 and 5Ghz Is to disable the 5Ghz wireless. Not a great solution is it. How did you release this device with such a glaring issue.

  • cunnyfunt18 Chris (@cunnyfunt18) reported

    @bisping @btsport Ask why he took the piss out the British public knowing that he knew he wouldn't be fighting AJ as that's the fight we all wanted instead of this ****!

  • MassiveCentral1 Big D Swagg (@MassiveCentral1) reported

    @BTCare I have the 'big sports' package but over the last couple of days all of the sky sports are no longer available. I've tried to contact you via your app but, apparently, you have no agents available. Please help!

  • NPuncher Neil Puncher (@NPuncher) reported

    @bt_uk Would be nice to watch in UHD if my broadband didn't cut out. Hopeless..

  • Popsii360 Popsii (@Popsii360) reported

    @bt_uk The problem is what you define as hate as very often disliking something as simple as a video game can have people branded all kinds of nasty names.

  • benn_laverick Benn Laverick (@benn_laverick) reported

    @GaryLineker I heard u say you were leaving @btsport ti travel for a year, are you going to trust tyre house to one of these delightful, hardworking families to look after then I take it!? You're a virtue signalling moron! U had a hand picked, token refugee, try seeing the damage in my town

  • OutlawRealms Outlaw Realms (@OutlawRealms) reported

    @bt_uk @twoheadedpug While you're at it BT. Your always online promise is bull if everyone goes "home" at 5pm and the internet goes down at 1am. The online feature never sees the fault that's happening.

  • montreuilloic Loïc Montreuil (@montreuilloic) reported

    @bt_uk We already called 4 times! That is wrong, not okay, worst service ever. It’s 2021, everyone is working from home how could think it is okay for people to be over two months without internet?! @bt_uk You need to find a solution 😡😡😡