BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 01/14/2026 10:40

January 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Hammersmith, London, Hampstead, Islington, Hounslow, Hayes, City of London, Southwark, Tower Hamlets, Bromley, City of Westminster, Greenford, Croydon and Wallington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Phone
United KingdomHammersmith E-mail
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TPEDesiro185 Bruce Hunter (@TPEDesiro185) reported

    @SketchLisa @bt_uk @bt_uk this is disgraceful service. You need to listen to what is being said. This customer lives alone, and has nobody to help her. What part of this do you fail to comprehend?!!!!!

  • LindaPatti Linda Pattinson (@LindaPatti) reported

    @bt_uk this is really getting beyond a joke now. Our Sky Q box keeps disconnecting from our router. I have had to reset the box everyday this week sometimes twice! Why is this happening? We’re paying enough for your service!

  • werdle Ollie Powell (@werdle) reported

    @bt_uk My broadband is not working again. Can I talk to someone to help please?

  • Tonight_Im_Owl K-bear. (@Tonight_Im_Owl) reported

    @bt_uk is BT broadband down in general or just Glasgow areas as I can't seem to see any updates?

  • Ricks41702158 Ricks (@Ricks41702158) reported

    MENDY !!!!!!!!!! WOW HES BEEN AWFUL ALL GAME @btsport

  • Crownie1991 Crownie (@Crownie1991) reported

    Austin Healy is such a poor pundit and commentator! Constantly negative and thinks he is some sort of god! @btsport #btsport #rugby

  • jdmiller2578 jdm (@jdmiller2578) reported

    @BTSportBoxing @LyndonArthur @mranthonyyarde Why on every show shown on btsport boxing do you never show a full line up of the undercard?

  • JohnkennedyYNWA John Kennedy ⭐⭐⭐⭐⭐⭐ (@JohnkennedyYNWA) reported from Garrane, Munster

    @CoriordanO @btsport Must watch TV he's so bad that's why they kept him on...

  • FretwellCrump Fretwell (@FretwellCrump) reported

    Hey @bt_uk we keep getting people 1471ing missed calls and when they return the call they get through to my number. I’ve never made a call on my number only even have the line for the broadband. Have you sold my phone number to the scammers? You must make it stop

  • myjumbojaw My Rant & Feelings Page and (chin talk) (@myjumbojaw) reported

    @bt_uk very disappointed with the “on the go wifi” I received. I paid £9.98 for two hours and only received around 5 minutes of actual wifi time. Never again