BT (British Telecom) outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Hammersmith, Wandsworth, Mitcham, Greater London, Kensington, Chessington, Purley, Thornton Heath, Surbiton, and Kingston upon Thames.

City	Problem Type	Report Time
Croydon	Internet	10 hours ago
Croydon	Internet	20 hours ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago
Croydon	Wi-fi	4 days ago
Wandsworth	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Jessica Andrews (@Jess_L_Andrews) reported 3 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Kieran Shew (@shoeburger) reported 4 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  Lonely-planet-girl (@excellenceinLDN) reported 4 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  Gary White (@_gary_white_) reported 9 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Conor Saunders (@conor_saunders) reported 9 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

• 
  David Venters (@VentersGaming) reported 12 minutes ago from Croydon, England

  @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

• 
  JPaulG 🐼 😷 (@JPaulG) reported 13 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  Johnny Dowling (@JohnnyDowling10) reported 15 minutes ago from Croydon, England

  It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

• 
  Jessica Andrews (@Jess_L_Andrews) reported 16 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  Barry French (@Barry2103) reported 19 minutes ago from Richmond, England

  @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 28 minutes ago from Lambeth, England

  @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

• 
  Aaron (@HouseArrestFM) reported 29 minutes ago from Camberwell, England

  @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

• 
  Danielle Altink (@danialtink) reported 29 minutes ago from Camberwell, England

  @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

• 
  Jane Tippett (@Janietip) reported 29 minutes ago from Camberwell, England

  @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

• 
  Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported 33 minutes ago from Lambeth, England

  @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

• 
  kanish official (@kanishofficial) reported 43 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Mark O'Callaghan (@EventOCallaghan) reported 48 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  Barry French (@Barry2103) reported 50 minutes ago from Richmond, England

  @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

• 
  jrachw (@am_on_the_fence) reported 54 minutes ago from Richmond, England

  @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

• 
  Steven Chapman (@DrStevenChapman) reported 57 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BudeBee (@_BudeBee) reported 6 minutes ago

  @bt_uk Terrible service from BT. - No broadband service for 4 days - Broadband speed was less than 10Mbps since I moved in - Not been able to get compensation for either issue

• 
  nicolas mcmillan (@herbie963) reported 9 minutes ago

  Absolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz

• 
  Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reported 11 minutes ago

  @bt_uk I still need my mobile to be able to do this! The system won’t let me in on our login: saying incorrect when we know it isn’t. An update would be nice

• 
  Barbara Starkey (@brassbubs) reported 21 minutes ago

  @bt_uk when are you going to fix your ruddy website. We have been unable to access our account since May! You replied that there is no fault. You are liars. We shall ve looking at leaving you and going to a company that actually cares

• 
  DJ Dinamique 🇫🇷 🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 (@DJDinamique) reported 22 minutes ago

  @CarersUK @bt_uk What I don't understand is now @bt_uk are moving people to VOIP (because that's what it is) they still have that idea that you can only have an hour free even though if you hang up at 59 minutes and call again it remains free. It feels like a trap.

• 
  John (@palacejohn) reported 24 minutes ago

  @bt_uk Incorrect. Tried but the same useless system. Finally successful by using option to leave BT. Straight through to a human being, strange how loss of customers is more important than giving good service.

• 
  Jess Sanderson (@VSKisser) reported 27 minutes ago

  @bt_uk you broke the internet end of Feb! Require a permit to work, cancelled the order to fix - with no communication - I’ve called and rebooked and you move the completion date and still sat paying for a service I am not receiving - absolute shambles!!! Sort my internet out!

• 
  Bartman6669 (@bartman6669) reported 28 minutes ago

  @bt_uk MUST DO BETTER. Charging my mother whose husband is terminally ill £75 a month for broadband. Called them and they stated best they can do is £52 when offering NEW customers £29. 40 years a customer and they don’t care about her. @telegraph @TheSun

• 
  Steve Lees (@measlewolf) reported 28 minutes ago

  @bt_uk my mum is a vulnerable customer and had a new connection on the 1st July and it’s never worked. An engineer was due on the 8th, 14th and today I’ve now been told it’s the 15th and she isn’t able to make it. Every-time I call I have to repeat the same tale. Help.

• 
  Chiara (@Mhairiang26) reported 30 minutes ago

  @JimSpenceDundee @bt_uk BY basically bullied me to move my mobile to EE - customer service zero