BT (British Telecom) outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Richmond, Mitcham, Sutton, Fulham, Carshalton, Purley, and Greater London.

City	Problem Type	Report Time
Hammersmith	Internet	5 hours ago
Hammersmith	Internet	1 day ago
Croydon	Wi-fi	1 day ago
Hammersmith	Internet	2 days ago
Croydon	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  JPaulG 🐼 😷 (@JPaulG) reported 57 seconds ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  Jeannie Di Bon (@jdibon) reported 2 minutes ago from Merton, England

  @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

• 
  jrachw (@am_on_the_fence) reported 9 minutes ago from Richmond, England

  @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

• 
  Edward berry (@eddibfit87) reported 10 minutes ago from Hammersmith, England

  @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

• 
  Kudret (@Kurdeck) reported 15 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  Johnny Dowling (@JohnnyDowling10) reported 18 minutes ago from Croydon, England

  It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

• 
  Elliott Rawstron (@Elliottrawstron) reported 20 minutes ago from Wandsworth, England

  @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 23 minutes ago from Croydon, England

  @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

• 
  Andy Gaffey (@andy_gaffey) reported 23 minutes ago from Lambeth, England

  @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

• 
  DiscoverWatamu (@DiscoverWatamu) reported 23 minutes ago from Wandsworth, England

  @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

• 
  Jessica Andrews (@Jess_L_Andrews) reported 24 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  Jane Lyons (@JaneBLyons) reported 25 minutes ago from Camberwell, England

  Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 26 minutes ago from Lambeth, England

  @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

• 
  Elliott Rawstron (@Elliottrawstron) reported 30 minutes ago from Wandsworth, England

  @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

• 
  Rahel Bailie (@rahelab) reported 31 minutes ago from Camberwell, England

  @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 34 minutes ago from Lambeth, England

  @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

• 
  Janthea46 (@janthea46) reported 42 minutes ago from Kingston upon Thames, England

  @bt_uk BT Wi-Fi in my area seems to be down 😱😱

• 
  Jared (@gxyred) reported 48 minutes ago from Lambeth, England

  @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

• 
  Chloe Rose (@chloe_rose812) reported 50 minutes ago from Kensington, England

  @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

• 
  Elliott Rawstron (@Elliottrawstron) reported 52 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steph Murray (@DerekDonkey1977) reported 3 minutes ago

  @bt_uk Referring someone to Ofcom when you won’t fix your own issues is not a solution

• 
  H (@countrymousie) reported 3 minutes ago

  @btbusinesscare It's dropping in and out. I have no mobile signal here so I suspect Starlink is my best bet

• 
  Dean Hazell (@Deano01973) reported 4 minutes ago

  @bt_uk Tried this and they say they now need 3 more days to resolve phone line being down. Really poor service and unacceptable.

• 
  D&M Leigh and Son (@DMLeighandSon) reported 7 minutes ago

  @btbusinesscare It’s ok ,no problem,I’ve managed to sort it .Can get into account now on iPad .Thanks for your help

• 
  moz💤 (@tinnie31) reported 9 minutes ago

  @bt_uk my broadband has been awful for months now, you guarantee 23mb & last night I had 1.8, how is this right when you’re still charging me the same?

• 
  Sebastian Colt (@Red_Rescue) reported 10 minutes ago

  @bt_uk Speaking to support on the phone anecdotally this seems to be a significant problem. I think the scale of it can be tracked by how many calls last less that a few seconds (due to dead air) or how many pin numbers are requested but not used. (as they are not supplied in time)

• 
  GM (@dres79125) reported 13 minutes ago

  @btbusinesscare absolute joke. Is there an actual working link to make a complaint?

• 
  CARL ROBINSON (@CARLOSUK01) reported 14 minutes ago

  @btbusinesscare please cancel my order as you seem incapable of delivering a service and can’t even manage to transfer me to a supervisor to escalate my complaint when you change my installation yet again - that’s almost 4 weeks waiting now 🙁

• 
  TSLG13007 (@TSLG13007) reported 14 minutes ago

  @bt_uk absolutely appalling customer service as usual

• 
  🐕📚 (@jaye_lass) reported 16 minutes ago

  @bt_uk Is there an email address as it is an ongoing issue? I dont want to gave to start at the beginning with online chat each time. I need support for calls and last time I was told to just try using less devices. Your engineer confirmed the issue is external.