BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 02/14/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Hounslow, Banstead, Southwark, Redhill, Caterham, Croydon, Wandsworth, Bromley, Islington, Ashtead, Camden Town, Newham and Paddington.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney E-mail
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • lesleythom Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WesBez ЩэѕБэz (@WesBez) reported

    @Thalia_Grace @btsport I see I’m not the only one. It really sucks.

  • Rojogo3 rojogo (@Rojogo3) reported

    @btsport your app on the PlayStation is terrible. I only use BT sport for UFC and it barely works. Gonna cancel. Also you spoil the results by uploading a video showing Masvidal retiring. So I can't watch the event and you show a spoiler. Poor form guys.

  • Thalia_Grace Thalia Grace (@Thalia_Grace) reported

    @btsport why the hell bother paying for the is service when you can’t even provide a playback video that works for huge UFC events!! The last 4 times we’ve been unable to replay the video. Cancelling the service.

  • MMAOpinions112 MMA Thoughts (@MMAOpinions112) reported

    @btsport @btsportufc what is wrong with your app? I pay close to £30 every month for it, and you can't even upload UFC Event replays correctly. Tempted to just stop using the service, it seems every big event you mess it up somehow

  • Paty1504_ @Paty1504 (@Paty1504_) reported

    @btsport please fix your stream for last night’s UFC on your app! This is the second time on a fight card it’s been unwatchable and just shuts down after a few seconds saying error! I’ve tried multiple devices and even using my data. Paying money for nothing here.

  • NikitaSaysStuff Nikita Patel (@NikitaSaysStuff) reported

    @btsport what’s going on with the app?! Error VC526 so can’t replay anything off the app?! Please help!!!!!!

  • SouthsideRacksi Lord of Chaol Ghleann ⚔️ (@SouthsideRacksi) reported

    @bt_uk @btsport how is this ok. We after week. The UFC has issues, any ETA or is just a case of it doesn't work deal with it?

  • AnasBechkoum Anas Bechkoum (@AnasBechkoum) reported

    @btsport what’s the point of paying over £25 a month if I can’t watch the UFC replays following morning without it glitching every time. Worst value for money ever

  • RichMaxted Rich Maxted (@RichMaxted) reported

    @btsport @btsportufc absolute joke of a service

  • BoxingBiteSize Bitesize Boxing (@BoxingBiteSize) reported

    The @ufc need to consider the @btsport stream and replay issues when it comes time for contract renewal. No one can watch the fights ...