BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 01/23/2026 08:30

January 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, City of Westminster, London, Hackney, Fulham, Islington, Paddington, Southall, Hounslow, Southwark, Camden Town, Hampstead, City of London, Wandsworth and Tadworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomLondon Total Blackout
United KingdomFulham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • plattste steve platt (@plattste) reported from Ilford, England

    @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dan78notts Djs (@Dan78notts) reported

    @bt_uk why can’t I speak to someone about getting my 94 year old nans phone line fixed today? Spent hours on the phone with no answer & Monday via the app isn’t good enough Surely you have emergency staff for the vulnerable?

  • kevio81 Kevin O'Sullivan (@kevio81) reported

    @bt_uk Seriously still not one lick of contact. I have been on hold for a combined 5.5 hours. Absolute joke of a company. I'm going to cancel the whole thing been a shambles from day one!

  • mariancosmik2 Marian Cosgrove (@mariancosmik2) reported

    @RuthieeL @bt_uk Like your Mum I live alone, but I don't have family, & friends live in other areas, so not close. There must be others like me. You know people will never ask for help, so what then

  • EmekaLagos EmekaLagos (@EmekaLagos) reported

    @bt_uk Ridiculous fraudulent service. Customer#Gb2417144- £70 collected. Engineer scheduled. No visit. No contact. Now service claimed completed and £12.14 to be taken on 29 Dec. BT issued wrong transfer of service request to Sky. Now no Bt service. No sky service till Jan 7

  • gwilde104 Gail Wilde (@gwilde104) reported

    @OldTiredGrumpy @bt_uk I see the problem is over the water too. Three very frustrated gamers in this house...

  • Shortie_1475 F Robinson (@Shortie_1475) reported

    @bt_uk Good Afternoon I have logged a fault on Monday I have no phone or Internet. I was sent a BT mini hub which always needs charging and its slow. I tracked the fault and stated it should be fixed By 17.12.2020 today is now 19.12. 2020 and still with out Broadband & landline.

  • andreibel7 Pineapple kid (@andreibel7) reported

    @bt_uk I only have a problem with buffering

  • daryl250478 pitviper (@daryl250478) reported

    @bt_uk avoid bt broadband on the phone for 53mins still no answer had engineers out they ****** it up and made it worst yet bt are meant to be the main ones

  • EmekaLagos EmekaLagos (@EmekaLagos) reported

    @bt_uk Possibility of medical emergency with resident with NHS mandated shielding requirement. No phone. No broadband. Because BT and Sky screwed up communications. Takes 2 weeks to transfer service they say!

  • SirNeilH Neil A Heywood (@SirNeilH) reported

    @bt_uk This is so NOT true, talk is cheap, the proof as they say is in the eating. Although I have complained 2 both @EE / @BT_uk that I have had NO landline for a year & a slow 2 no broadband they have chosen to promise action but do nothing. No #envy #CashBack Still paying for nothing