BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 09/03/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Paddington, London, Hammersmith, Fulham, Croydon, Islington, Camden Town, Ilford, Harringay, Hackney, Mitcham, Tower Hamlets, Southwark, Newham and City of London.

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City Problem Type Report Time
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • lesleythom Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • butnothin Mark butler (@butnothin) reported

    @bt_uk Hello, I have upgraded the download speed today and reset the router, unfortunately the internet is not coming back on (orange lights) the staff member said it would just come back on and word work. Can you help Thanks Mark

  • iannock Ian Nock (@iannock) reported

    @bt_uk You sold and installed connectivity in a business before actually having the fibre as ready for service. Cue a month of running 4G and borked phone service.

  • rosesandwinters Raven (@rosesandwinters) reported

    @SHOTZFIRED91 I think every US channel should do a warning whenever a wrestling show start, i watch smackdown on btsport, they always do a warning for flashing lights and **** like that

  • AnnaGra65143872 Anne Graham (@AnnaGra65143872) reported

    @bt_uk Home from Stormont. Still no refund on day 78 of service severed by BT minions. Getting help now from the big house on the hill.

  • 5ykoz Sykoz. (@5ykoz) reported

    @bt_uk this is the twitter app on my phone, and I have to use a vpn for it to work. and i have never done anything with my DNS settings

  • 5ykoz Sykoz. (@5ykoz) reported

    please fix my internt @bt_uk

  • van_and_a_man David Austin (@van_and_a_man) reported

    @btbusinesscare Thanks Ryan but there’s no point. Parents are now scared they will lose their number. I think they should cancel, but they like a landline. BT could’ve decided 2 years ago to post them a data sim to go on the 4G network I fitted to give them speeds above 0.3-1mbps but didn’t.

  • AnnaGra65143872 Anne Graham (@AnnaGra65143872) reported

    @bt_uk Day 27 since BT trashed my drive instead of laying cable down flowerbed. No accountability. Loose cable. Open duct. BT incapable of dealing with this.

  • tracyw227 tracy (@tracyw227) reported

    @bt_uk 3rd time this week trying to speak to someone re my broadband. In a townhouse and the middle and top floor struggling to get a signal… pay an absolute fortune too 👿 want a booster sent but can’t speak to anyone

  • ShaunMa69762058 Shaun Maxwell (@ShaunMa69762058) reported

    @bt_uk My sky is not working in room It's not connecting to my BT Internet