BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 03/11/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Southwark, Hammersmith, Wandsworth, London, Harrow, Brentford, Camden Town, Ilford, Paddington, Croydon, Hampstead, City of London, Isleworth and Islington.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomSouthwark Internet
United KingdomHammersmith Internet
United KingdomWandsworth Internet
United KingdomLondon Internet
United KingdomHarrow Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • seankerrigan Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • BillGlover Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • ShadaBhaiShahed S.A (@ShadaBhaiShahed) reported from Stratford, England

    @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

  • A71KUR A.R (@A71KUR) reported from Stratford, England

    @btsport that’s bs, terrible decision.

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • SamVerissimo Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • OhAthairne Sam Ó hAtháirne (@OhAthairne) reported from Islington, England

    Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • kayess1 Kirsty (@kayess1) reported

    @bt_uk Hi Clare. I'm still having issues. Four times tonight it has crashed. This has never happened until this week. Nnot good so close to Christmas!!

  • KieronStamp Kieron Stamp (@KieronStamp) reported from Taunton, England

    @bt_uk Is there an issue with your broadband in TA1 (Taunton). My broadband keeps dropping out.

  • helga140465 Helen Grant (@helga140465) reported

    @bt_uk Kind of you to get back to me! My husband has tried to fix them…think he’s done it but it’s so slow! To be honest , not your fault, but not really impressed with the BT package ! Have a lovely Xmas 🎄

  • shadownuke2 shadownuke (@shadownuke2) reported

    @bt_uk my favorite christmas movie is when the internet goes down, i can't do work, and the company i pay for internet access says nothing about the current internet status, with my having to rely on potentially incorrect 3rd party websites.

  • Elenski55 Ellen Le Brun (@Elenski55) reported

    @bt_uk I have tested the line with 17070 and you have changed the number already since this morning. Could you please tell me how you have managed to do this and who to raise a major complaint with? You are leaving me with no broadband over Christmas. Thank you

  • TheGrumpyBitch Remaining Grumpy 💙🇪🇺🌟🌟🌟🌟🌟🌟 🌹YNWA (@TheGrumpyBitch) reported

    @bt_uk I don’t know, I so rarely watch live tv, but it’s Xmas, I have retuned cos freeview reception is so bad, I now have 41 tv aerial channels, all rubbish reception, 141 subscription channels,most I don’t recognise. Four news channels. No HD channels WTF am I paying for?

  • stephen2876 Stephen H (@stephen2876) reported

    @bt_uk So far so good. Apart from a couple glitches Tuesday night lasting about 10-15 minutes each, broadband connection has been stable since then. Service Status page reports no known issues in my area at the moment, so🤞

  • wheats44 Richard wheatley (@wheats44) reported

    @bt_uk No known issues

  • JohnnyTheNic John Nicholson (@JohnnyTheNic) reported

    @MellyChaps @btsport @Virgin It's a scandal. Big companies are always the worst payers. I refused to supply WHSmith's with my books even though they sold well, because they deliberately took forever to pay. It was a hassle I didn't need.