BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 01/31/2026 07:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Hampstead, City of Westminster, Ilford, Croydon, Southwark, Northolt, Paddington, Camden Town, Tower Hamlets, Wandsworth, Wembley, Islington and Hounslow.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomHampstead Total Blackout
United KingdomCity of Westminster Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • miltipello Joshua Milton (@miltipello) reported from Camden Town, England

    Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.

  • MPRidsdale Matt Ridsdale (@MPRidsdale) reported from Islington, England

    @bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.

  • Djbarryc Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Camden Town, England

    @bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    @bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

  • dangregorybfc Dan Gregory (@dangregorybfc) reported from Bromley, England

    @bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Oldsuliansrfc Old Sulians (@Oldsuliansrfc) reported

    Have the players been told to watch their language on the pitch during live games? If not, why apologise for bad language that you’ve done nothing to reduce? #BTSport #EXEvBRI

  • mitchellonda Mitchellonda (@mitchellonda) reported

    @btsport wtf. Is the biggest game on the weekend on the Red Button in terrible quality. I pay to watch the sport, not clowns sat around with usless opinions tooting their own horns. Absolute jokers. Sort it out! Been dealing with your terrible camera angels as it is!

  • PilotStef_W Stefan W (@PilotStef_W) reported

    @bt_uk I managed to get though on the phone and the issue has been addressed. Thanks for the reply.

  • tomdancer8 Tom Dancer (@tomdancer8) reported

    Still can’t believe how slow my @bt_uk internet is, even though they claimed to have fixed it this week! #buffering

  • RedDogGaz Gary Milton (@RedDogGaz) reported

    Hi @BTCare any issues with Broadband at the moment? Ours has repeatedly crashed this evening. 6+ times so far.

  • CrapMatrix 8bitMatrix (@CrapMatrix) reported

    @bt_uk None of the Sky channels are working on my bt box, is now TV down or is it the box itself that's broken?

  • DANNY2084 Big Dan (@DANNY2084) reported

    @btsport why is your streaming service so bad? It’s forever dropping resolution and stuttering. It’s terrible. and before you say it’s my internet it’s not. I stream football from other providers with zero issues. The footy is one of the main reasons i took out EE broadband. 😡

  • toner1984 Mr T0n3r🇬🇧🇮🇪 (@toner1984) reported

    @bt_uk hi... I have been experiencing problems with my broadband over the last few weeks. I should be getting speeds of 50-73 Mbps with a guaranteed speed of 50, but I get around 30, and it goes as low as 13!!! Can you help please? Thanks

  • memike72 Jim (@memike72) reported

    @bt_uk Not at the moment. It’s intermittent drops in signal, which would be totally unacceptable if the electric lights just dimmed and started working again.

  • ChampionshipRW 🐐🐐🐐🐐 (@ChampionshipRW) reported

    @OlesRed @btsport Worst ad on TV