BT (British Telecom) Outage Report in Merton, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Hounslow, Newham, Hackney, Epsom, Wandsworth, Feltham, Islington, City of London, Poplar, Northolt, Greater London, Southwark and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 West Wickham |
Phone | |
| Croydon |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| Newham |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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Matt the Cab
(@Matboy_Slim) reported
from
Camberwell, England
What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE
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Polly Cziok
(@PollyCziok) reported
from
Hackney, England
Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.
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FirstClassLounge
(@1stclasslounge) reported
from
Stratford, England
So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State
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Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Tafazzul Miah
(@BabumiahMiah) reported
from
Poplar, England
@btsport your app doesn’t have the option to chrome cast the games, can you fix it please
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Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
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Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
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⚕ Sabrina Rose⚕
(@Henrysaidit24) reported
from
Poplar, England
@bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!
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Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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Barry
(@uksov) reported
from
Eltham, England
@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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RB
(@beamo1605) reported
Women commentators on bt sport . Please I’d rather hear finger nails down a blackboard @btsport
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Lions den
(@DDashazz) reported
Tuchel needs to stop the favoritism he attaches to player selection. Havertz is not a better player than Broja in any football world. Mount has been terrible. Not an intelligent player. But he has passion and desire so the fans like him. Easily sacked by Roman. J Cole @btsport
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RobRoy💙🥩
(@RobSpring01) reported
@bt_uk Not tomorrow! Today! unless you're stupid enough to place an order with them then its Not tomorrow! Its sometine never!
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TheDreamer
(@TheDreamer53) reported
@Chels_HQ @btsport He has serious problems this rests on Tuchel nobody else. I mis Roman he would have fired him
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Adeagbo Gbola
(@Gbolde) reported
@dj_flexy01 @Chels_HQ @btsport I believe our attack have poor choice of pass at the final third, wt d hakim did today, d only thing I saw was is long pass to Kai, Jorginho can’t perform when we play bck 4 and we need a back up for James, thats wt cost us last season too
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Samuel
(@Yatesee7) reported
Jermaine beckford is a bright lad isn’t he!! This is the worst Btsport panel ever!! What worse is listening to that American Jessie chat bollox after too #efc
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Abwabati Job Amos
(@amos_abwabati) reported
@Chels_HQ @btsport So he still doesn't have a clue why we are so poor? Well I do. Only problem is, I don't have his contact to tell him.
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Tim Howard
(@DrTimGHoward) reported
@NPapadopoulou_ @bt_uk ‘outage’ is an americanism. We call them power cuts. But outage can cause outrage
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Dr Donna Jackson 🇺🇦
(@DrDonna25) reported
@btsport cancelled because my contract has run out and I've been charged for a month where I can't use it and also a penalty for cancelling "within the notice period." I'm out of contract and was told by the agent on the phone I could cancel immediately. What a TOTAL RIP OFF!!
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Tommy
(@Tommy_n8) reported
@bt_uk over 3 weeks since I posted a letter to the complaints team and still not a word. My final bill and your ludicrous cancellation fee keeps raising even though I’ve been without your service for over 4 weeks. Genuinely the worse customer experience I have EVER had. Shocking.