BT (British Telecom) Outage Report in Merton, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Hammersmith, City of London, Camden Town, Wembley, Southwark, Poplar, Northolt, Wandsworth, Croydon, Newham, Ilford, Hounslow and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Hammersmith |
||
| City of London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@btsport my phone app is not working who can help
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Jonny
(@Jonny93715061) reported
from
Croydon, England
@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Ed Woodhouse
(@edwardwoodhouse) reported
from
Bromley, England
BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Robson
(@Pablo_robbo) reported
@maevewa1sh @seyiakiwowo @btsport As per usual this kind of message only attracts the people trying to belittle it. The number replies of those saying "thought it was meant to be a blackout" ignoring the fact that this is connected to the message not sports broadcasting. 🙄
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getreadyforwar
(@GetReadyForWar) reported
@bt_uk Mobile and laptop. I have to re login on both, multiple times in the day. And it shuts programs relying on the internet connection down too. It's a joke. The amount of money you guys make and you can't even upgrade your services to make them reliable. My home WiFi is just as bad
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James Ferguson 🏴 🇮🇹
(@LucioFulciFan) reported
Twice I've had the same call in the last hour. A poor automated voice claiming it's @BT_UK My internet and phoneline will be cut off due to a security concern. Last time a few months back they claimed it was just my internet. #PhoneScam #Scammers #Scam
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Mondirock
(@Mondirock) reported
@bt_uk Tom at bt customer services was totally useless today where as Ryan seemed more helpful. BT customer service slowly dripping into gutter same as what happened at ee. Time for the monopoly to end.
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ReX SMZY
(@ohSMZY) reported
@bt_uk sort your awful connection out what are you doing? It’s a bank holiday and you cut the wifi are you dumb?
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Nick Jury
(@TheRealNickJury) reported
@bt_uk I have one of your new router devices for when Broadband goes down. A representative said it costs more but would be perfect. I am without #Broadband and have been several hours now. #FailedTheCustomer and I’m disappointed. I want this sorted TODAY.
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Rohit
(@romeo8800) reported
@bt_uk Seems better on ultimate channel, but seems it doesnt work for peak events. Noticable for all champions league and europa games last few weeks.
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Paul Scott
(@paul7scott) reported
Thanks @btsport for making the #favasefinal free to air. Shame @virginmedia hasn't bothered changing the settings so that I can watch it. @WeAreOpenreach please install fibre cables in my area and I'll be a BT customer straight away!!
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Rich
(@RichMBuckland) reported
@btsport how do I cancel my 30 day subscription please?
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josh
(@joshc678) reported
@bt_uk ur WiFi is dreadful upgraded to the latest version and still get poor download speed and buffering on everything I watch dreadful WiFi