BT (British Telecom) outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Croydon, Morden, Kensington, Wandsworth, Richmond, Mitcham, Sutton, Fulham, Carshalton, and Purley.

City	Problem Type	Report Time
Hammersmith	Wi-fi	5 hours ago
Croydon	Internet	6 hours ago
Croydon	Wi-fi	8 hours ago
Hammersmith	Internet	10 hours ago
Hammersmith	Internet	14 hours ago
Hammersmith	Total Blackout	14 hours ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Will Ashley (@willjashley) reported 3 minutes ago from Camberwell, England

  @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

• 
  Kudret (@Kurdeck) reported 5 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  Barry French (@Barry2103) reported 8 minutes ago from Richmond, England

  @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

• 
  James Morris (@JamesMorris77) reported 10 minutes ago from Hammersmith, England

  @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

• 
  Steven Chapman (@DrStevenChapman) reported 12 minutes ago from Croydon, England

  Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 18 minutes ago from Croydon, England

  @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

• 
  Ingrid Marsh (@IngridMarsh_) reported 19 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  James (@jimflit) reported 22 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  kanish official (@kanishofficial) reported 26 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Al Sarpong (@albsar1970) reported 29 minutes ago from Kensington, England

  Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 29 minutes ago from Lambeth, England

  @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

• 
  Kara Godfrey (@KaraWillow) reported 29 minutes ago from Lambeth, England

  @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

• 
  Kurtis Simon (@kurtistime1985) reported 31 minutes ago from Camberwell, England

  @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

• 
  Ingrid Lopez Cardona (@ilopezcard) reported 33 minutes ago from Lambeth, England

  @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

• 
  Stephen Shaw (@stephen11shaw) reported 35 minutes ago from Richmond, England

  @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

• 
  Danielle Altink (@danialtink) reported 39 minutes ago from Camberwell, England

  @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

• 
  JPaulG 🐼 😷 (@JPaulG) reported 44 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  Gayle (@GByford75) reported 48 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  Rahel Bailie (@rahelab) reported 56 minutes ago from Camberwell, England

  @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

• 
  Foss (@fackjossey) reported 59 minutes ago from Lambeth, England

  Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mpc (@Scampicus) reported 43 seconds ago

  @bt_uk you have sent me around in circles while promising to get a person to speak to me. Blatant lying and disrespect for the customer!

• 
  DemonicSuccubus (@MissSatanism) reported 2 minutes ago

  @bt_uk We’ve done this. But they don’t help. You guys give no help whatsoever. You are genuinely useless. How can you not provide an update based on postcode?

• 
  Jon Chadwick (@JonD_Chadwick) reported 2 minutes ago

  @bt_uk BT email not working. Two phone calls, two completely different answers. Still not working

• 
  Larissa Collins🇱🇹🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CollinsLarissa) reported 3 minutes ago

  @bt_uk Complaint has been opened and then closed! I give up.

• 
  J (@JLingy69) reported 3 minutes ago

  @bt_uk do you guys bother solving issues or just ignore customers???

• 
  keely (@keely490544) reported 3 minutes ago

  @bt_uk anyone got friends, family can;t use phone for calls this is BT complaint been submitted We will call you within the next few days on 01000****00 to discuss your complaint. If this is not your telephone number that your complaint relates to then please change it below

• 
  Darren Lloyd (@darrenglloyd) reported 3 minutes ago

  @bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.

• 
  Ann Merrigan (@MerriganAnn) reported 5 minutes ago

  @bt_uk Phoned to cancel BT TVpackage, had ONE box since 2018. Guy said to send back TWO! I explained I don’t have two, he said I was complicating things and to phone when I get the pack to return them. Your website says it doesn’t need returned as had it since 2018???? Clarify??

• 
  Kenta (@nemurikyosirou) reported 10 minutes ago

  Hello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is

• 
  jack250213 (@e4290936) reported 12 minutes ago

  @bt_uk After some investigation I posit this as a reason for constant delays in my broadband applications. 'If your automated systems are secretly scanning my IP address without my consent and blocking my service because I use a secure dedicated IP, that is a fault in YOUR system, not mine. I provided my real, verifiable details. Ask me—don't secretly track me'