BT (British Telecom) outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Richmond, Mitcham, Sutton, Fulham, Carshalton, Purley, and Greater London.

City	Problem Type	Report Time
Hammersmith	Wi-fi	5 hours ago
Hammersmith	E-mail	17 hours ago
Hammersmith	Internet	24 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Agustin Pesciallo (@agustin) reported 27 seconds ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Niamh Wimperis (@WimperisDesigns) reported 48 seconds ago from Hammersmith, England

  @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

• 
  Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported 3 minutes ago from Lambeth, England

  @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

• 
  jrachw (@am_on_the_fence) reported 5 minutes ago from Richmond, England

  @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

• 
  Richard Small (@letter_presser) reported 5 minutes ago from Richmond, England

  @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 8 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

• 
  David Robson 🎧🎬🌈 (@DavidRobson84) reported 15 minutes ago from Lambeth, England

  @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

• 
  Chloe Rose (@chloe_rose812) reported 15 minutes ago from Kensington, England

  @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

• 
  Jane Lyons (@JaneBLyons) reported 17 minutes ago from Camberwell, England

  Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

• 
  Nesli Shafak (@NesliShafak) reported 25 minutes ago from Hammersmith, England

  whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

• 
  barrie brown (@barriebrown1) reported 36 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  coolio (@coolhati) reported 37 minutes ago from Kingston upon Thames, England

  @bt_uk @UKDazza Please could you tell us why the Internet is down?

• 
  Jon (@R0LLSY) reported 42 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  Sam Luis Verissimo (@SamVerissimo) reported 42 minutes ago from Lambeth, England

  @bt_uk is there a outage in se5 internet and landline not working?

• 
  Sandro Rosa (@SMarxx4) reported 44 minutes ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  Danielle Altink (@danialtink) reported 48 minutes ago from Camberwell, England

  @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

• 
  Allen_lovemymind (@EpsomMental) reported 51 minutes ago from Croydon, England

  I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 53 minutes ago from Lambeth, England

  @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

• 
  Jessica Andrews (@Jess_L_Andrews) reported 58 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  Al Sarpong (@albsar1970) reported 58 minutes ago from Kensington, England

  Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dwain Driver (@TrainDriver1982) reported 2 minutes ago

  @bt_uk Neighbours have same problem. Despite your test saying nothing wrong with line - USELESS BT

• 
  Teds (@Tedtalks13) reported 3 minutes ago

  @bt_uk "all" doesnt cover ee. And doesnt cover your service level agreements

• 
  JanetM. (Monarchist) (@Cilvrnum) reported 3 minutes ago

  @bt_uk No la ndline for 12 hrs and Busy message on mobile device. Id BT rolling out a new service. Hub has a yellow dot.

• 
  Go-kart Mozart (@NeilNmcculloch7) reported 7 minutes ago

  @bt_uk why are you the worst broadband provider in history?

• 
  Owen (@OwenJBlanche) reported 10 minutes ago

  @bt_uk what are you guys doing to the internet in yelland so slow and constantly not getting up to the speeds we pay for

• 
  Andy Mich (@MrAndyMich) reported 11 minutes ago

  @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid you allow people to do this? I think as a company you desperately need to review this practice, it’s dangerous and a disgrace and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

• 
  J (@Daylightfire) reported 12 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  WTF...😂 (@Aliens2back000) reported 13 minutes ago

  @bt_uk I've been a long-time BT TV customer, but with only the BBC left for news (versus Sky's 10+ channels), I need better choices. Enough is enough! Please expand your news lineup or risk losing subscribers. Waiting..

• 
  Garv Mittal (@garv25mittal) reported 17 minutes ago

  @bt_uk I have called countless times…the issue is the appointment gets rescheduled automatically and there is no intimation. I have waited for 05 hours today just for your agent to say the appointment has been rescheduled to 03 May AM slot. I need this to be escalated immediately

• 
  H (@countrymousie) reported 18 minutes ago

  @btbusinesscare It's dropping in and out. I have no mobile signal here so I suspect Starlink is my best bet