BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 01/15/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Hackney, Harringay, Thames Ditton, London, Redhill, Leatherhead, Southwark, Ealing, City of London, Islington, Wandsworth, Hounslow, Hampstead and Hayes.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Wi-fi
United KingdomHackney Wi-fi
United KingdomHarringay Internet
United KingdomHackney Internet
United KingdomThames Ditton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GeorgeGuillaume Brendito Schortiz (@GeorgeGuillaume) reported

    @knockout_ned47 I got so bored of the inconsistency of them and the quality so I just signed up for BTSport. Though if I was American I would be streaming all these PPVs seeing as how bad fans get reamed for them

  • JacobTownes1 Jacob Townes (@JacobTownes1) reported

    @bt_uk Luke Dearest, I am expressing thee feelings of frustration towards BT's subpar service. I burdon thee 40 shillings per month for a most undersireable service, Cannot even conduct a transaction for thee BattlefieldPass

  • ionavictoriia ivy (@ionavictoriia) reported

    @bt_uk could you help me with a query please ?

  • Danny64526453 Danny (@Danny64526453) reported

    @bt_uk No it's ok. If you refund me or give me a reduced bill then you'll have to do it to everyone. It's just frustrating that every so often i have these issues from time to time. I came with you because you had good reliability reviews and you were rated faster then sky. Cheers tho

  • TheRealTR19 Tyler Richards🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TheRealTR19) reported

    Anyone take a guess which team Glenn Hoddle supports? @btsport you don't half hire some crap commentators/co-commentators😴

  • yeshiva13 saul heller (@yeshiva13) reported

    @bt_uk hi is there a problem with the mobile network in the HA8 area can't get any service

  • JacobTownes1 Jacob Townes (@JacobTownes1) reported

    @bt_uk Luke Dearest, I am expressing my feelings of frustration towards BT's subpar service. I burdon thy 40 shillings per month for a most undersireable service, Cannot even conduct a transaction for thy BattlefieldPass.

  • cathyhawker Cathy Hawker (@cathyhawker) reported

    @bt_uk Please help Catherine. It's been a fiasco from BT I've been patient for 10 days but for them to say I reported it fixed is a joke. Openreach came yesterday to sort out the dangerous broken line (because I called them - BT didn't bother).

  • belliott5150 Brian Elliott (@belliott5150) reported

    @LewisWiltshire @Roddy_Campbell @btsport Webb had terrible injuries. Last I saw, he was a postman.

  • cathyhawker Cathy Hawker (@cathyhawker) reported

    @bt_uk Please can you help? I have had no line or internet for 10 days since the storm. Every day you say it will get sorted but now you have sent me an email saying it is fixed and closed the case. It is not fixed. The line is snapped in half outside my house.