BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 03/14/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, City of London, London, Camden Town, Wembley, Southwark, Poplar, Northolt, Wandsworth, Croydon, Hackney, Newham, Ilford, Hounslow and Southall.

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City Problem Type Report Time
United KingdomHammersmith E-mail
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCamden Town Phone
United KingdomWembley Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • 1DJHatch Danny James (@1DJHatch) reported from Stratford, England

    @England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • plattste steve platt (@plattste) reported from Ilford, England

    @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HdKruno Kruno 🇬🇧 (@HdKruno) reported

    @bt_uk You can say all this you changebthe dates to 7 days later add charges lower people Internet to a **** service so you can make more money we pay 40 for 20mb upload meant be 40 on top that you swap people channels to a shitter service then offer channels to be changed ourself💩

  • VOD88056105 Alex (@VOD88056105) reported

    @bt_uk When are you putting out a firmware fix for your SmartHub2. I have already had to replace my hub once this year, and it needs a restart everyday as most devices lose connectivity. Channels are clashing!

  • callyoubetty Ali (@callyoubetty) reported

    @bt_uk Hi, do you have a customer service Twitter? My BT Call Blocker phone is putting people on my VIP List straight through to voicemail instead of ringing and it's driving me bonkers.

  • jonnygforce Samwise Grimgee (@jonnygforce) reported

    @bt_uk hi if we’re under contract till Dec 2022 are we able to tweak our service and extras? Thanks

  • DarrenRichArt Darren Richards Art (@DarrenRichArt) reported

    @RobPalmer80 @bt_uk I had exactly that problem but we have the BT mesh dish extender things. I plugged the Q and mini Q box into a dish each with Ethernet cable and it’s stopped happening. Without it it had started to happen once a week at least.

  • At7dwarfs snowwhite (@At7dwarfs) reported

    @bt_uk Can’t even make a phone call where I live / poor service

  • HdKruno Kruno 🇬🇧 (@HdKruno) reported

    @bt_uk Terrible service they change your channel every week to a terrible one makes you lag very slow! Don't Recommend! Over charge and change pay dates aswell to increase chargers 🗑

  • tweets_marks Mark's Tweets (@tweets_marks) reported

    @bt_uk As there seems nothing but complaints to what is an advertisement of a new service, I'm going to throw in my penny's worth and say my connection is just fine and supports everything in my household. If you've an issue call the support centre!

  • MBAAssociates MBA Associates (@MBAAssociates) reported

    @btbusinesscare 2nd router needs to be returned, 15 mins to arrange this online with your customer services. Considering your business is communication you ar y very good either communicating between depts and your subcontractors or indeed your customers. 🤔

  • kat_hy1 Kathy Roach Price 🕷 (@kat_hy1) reported

    @bt_uk Holding people over a barrel, pay more or receive no assistance when your internet goes down