BT (British Telecom) Outage Report in Merton, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (6%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Croydon, Hackney, Southwark, Ilford, Hammersmith, City of Westminster, Leyton, Camden Town, Hanwell, Waltham Forest, City of London, Poplar and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Wembley |
Internet | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| London |
||
| Hackney |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Grace Graham MSc
(@Grace_KIS) reported
from
Hackney, England
Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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FirstClassLounge
(@1stclasslounge) reported
from
Stratford, England
So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!
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Polly Cziok
(@PollyCziok) reported
from
Hackney, England
Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.
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Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
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Matt the Cab
(@Matboy_Slim) reported
from
Camberwell, England
What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games
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Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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Barry
(@uksov) reported
from
Eltham, England
@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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⚕ Sabrina Rose⚕
(@Henrysaidit24) reported
from
Poplar, England
@bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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Tafazzul Miah
(@BabumiahMiah) reported
from
Poplar, England
@btsport your app doesn’t have the option to chrome cast the games, can you fix it please
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Lawless
(@SJLawless1986) reported
Who is this idiot on @btsport ... trying to be funny but cracking the worst jokes about Wayne Rooney's weight etc. Absolute dinosaur who is not funny at all.
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Tom Williams
(@MrTomWilliams) reported
Wow @bt_uk absolute shambolic service . What am I paying for here ? For you to give me service when ever you feel Like it ?
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Adam
(@Adamjw1980) reported
@bt_uk Nothing is going on - that’s the problem. Awaiting my 7th phone call today to maybe arrange an engineer for next week. Good to see you ignoring the second part of my tweet
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ShakhtarSenselessFPL
(@FplSenseless) reported
@btsport what ever happened to the Saturday morning show with @DFletcherSport and @RobbieSavage8, this dross on now is awful compared to the pre game routine of Saturday’s past.
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Helen ⚫️ 🇪🇺
(@helmacrob) reported
@bt_uk my elderly father who lives alone has had no landline or internet for a week. He can’t get through on your helpline. Please help!
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Tony Anderton BSc.
(@tonyandertonbsc) reported
@bt_uk No that’s not correct, there has been no delay, the order says completed your end. The phone call resulted in guessing it could be the router so told wait until a new one is delivered and see if that works which will be Tuesday. I’ve asked for an engineer or help but was refused
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Harry Bounden
(@hjbounden) reported
@bt_uk Please ask someone senior to look into my complaint. It has not been handled well. I expect some compensation for the the stress, hassle and wasted time. BT Complaint Ref: VOL013-535781173606
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Graham Robson
(@GrahamRobson86) reported
Not watching #nufc today, for 2 reasons. 1.. I can’t be bothered to listen to BTsport telling us how amazing Bruce is. 2. I don’t want to waste 2 hours of my weekend watching negative football. Praying for this #nufctakeover soon.. because I’m starting to not give a **** anymore
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sam bouttell
(@BouttellSam) reported
So we need to build year on year?! Build on what?? The worst stats for chances created etc! Its actually worse! Poor punditry! #NUFC #btsport
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The wrinkled retainer
(@rupertthehun) reported
@bt_uk Been on the phone for 50 minutes now, waiting to connect to broadband help. Is anybody there ?