BT (British Telecom) Outage Report in Merton, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Hackney, Hammersmith, Greater London, Croydon, Harringay, Thames Ditton, Redhill, Leatherhead, Southwark, Ealing, Islington, Wandsworth and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
TV |
Community Discussion
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BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Danny Attle
(@DanfromtheSouth) reported
from
Bromley, England
@btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈
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Steve Rowley
(@MidEssexOD) reported
from
Islington, England
@Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Steven Chapman
(@DrStevenChapman) reported
from
Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Barry St Germain
(@BarryStGermain1) reported
Players are rightly criticised for going down 'too easily' yet when they don't neither the onfield ref nor Var give a foul. Really poor from the officials, makes you wonder what the point of Var is. #UECLfinal #btsport #btsportfootball
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Ally
(@Alisonfay_) reported
@bt_uk On BT Mobile, gone to NL & can't connect to any network, not even to ring 999 which I need as I'm at risk. APN is correct. Can't connect to any network. Reset phone, reset network etc. I can't call, and help section only gives call options. How can I get in touch?
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iRusheR
(@RusherxF) reported
@bt_uk It says ‘no known problems in your area’… well obviously there is, there’s hundreds of customers with no access to the servers they’re paying for, I’ve seen plenty of people reporting it to u on Twitter not to mention by phone. And it’s not even been recognised as a problem yet?
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Jan. H. T
(@jellywellys99) reported
@btbusinesscare I'm not a bt customer I'm with TalkTalk who hired bt to do the actual work sorry ***** up and damage.
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Siddons Packaging
(@sipak_uk) reported
@btbusinesscare I'm having issues with waaaaaaaay more than your chocolate teapot email address. BT are close to giving me a nervous breakdown. 🤬🤬🤬🤬
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Ally
(@Alisonfay_) reported
@bt_uk On BT Mobile, gone to NL & can't connect to any network, can't even ring emergency numbers. APN is correct, reset phone, reset network, tried manual connection. I can't call, and help section only gives call options. How can I get in touch?
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Michael Mitchell
(@mecael93) reported
@bt_uk Hey, I ran the troubleshooter via my BT and it found no faults but it's still very slow when actually using the internet. I love also rebooted the Hub already.
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Khraizat
(@aKhraizat) reported
@bt_uk is the connection down? I’m disconnected! Please help
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Christy Millar
(@ChristyMillarUK) reported
@bt_uk can someone please contact me regarding complaining about firstly, the damage your engineer did when he drilled through our water pipe, and secondly, how it’s being dealt with. My husband would like to speak to someone please and there’s no contacts for this sort of thing
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Andy Stanford-Clark
(@andysc) reported
@jtonline @OpenreachHelp @bt_uk yes… well, the engineer this morning did ask “has that light been anything other than red in the last few days”. I laughed, as we’d just been discussing the broken cable he’d spotted as he drove past it. “I had to ask” - no you didn’t!