BT (British Telecom) Outage Report in Merton, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Harrow, City of Westminster, Hackney, Perivale, City of London, Ealing, Wembley, Walton-on-Thames, Teddington, Hammersmith, Croydon, Southall and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| Harrow |
Phone | |
| City of Westminster |
Phone | |
| Hackney |
Internet | |
| London |
Community Discussion
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BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Eduardo Kerr–Oliveira
(@eodsgn) reported
from
Hackney, England
@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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James Drury
(@jamesd_27) reported
from
Islington, England
@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
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ian Burgin
(@ipowell1) reported
from
Camden Town, England
@bt_uk Never seen this woman but damn she is fine.!
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Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
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Oliver Boito
(@ollieboito) reported
from
Whyteleafe, England
@bt_uk Still having issues unfortunately
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Parobek
(@KatieP_82) reported
@btbusinesscare Twice you have breached the contract without even an apology, and continued to charge high fees for service that has been disrupted. Local business team are never available. Incredibly disappointed.
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Ams Motorcycles
(@AMS4KTM) reported
@btbusinesscare @bt_uk Phone lines are currently down... no answer from BTLB, waiting on hold for over 30 minutes !
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Natasha
(@Natasha80416199) reported
@bt_uk hi, are there issues with broadband in the Bexleyheath, DA6 area? Unable to connect to your services
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Captain Rat
(@captainrat) reported
@BTBusiness @btbusinesscare Can you please explain what is going on with BT Business SIP Trunks? Been on hold 1.5 hrs now and still not though - no mention of any issues on your service status pages - you mention know issue in another tweet?
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GideonPope
(@gideon_pope) reported
@bt_uk I am being double billed by you. You keep lying over the phone that you will cancel the billing but never do.
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pmpkin
(@pmpk_in) reported
honestly @btsportfootball @btsport please fix the audio its dreadful #MUNEVE
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jre100
(@JamesEniffer) reported
@btbusinesscare our business phone lines are down again. I’ve been holding for 2 Hours now. Please DM me to sort
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Gavin E.
(@gavin_early) reported
Picture quality never that great but the United match today on @btsport looks like a really bad online stream. 30 quid a month for this.
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Morwenna Slade
(@MorwennaSlade) reported
@bt_uk full fiber what a joke! Not installed properly we have been off since Tuesday. Engineer visits cancelled without informing us. No apology and no idea when you can fix it.
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kelly Dawkins
(@ditzyk) reported
@bt_uk I’ve had an engineer out several times, the same one 3 times. & he said it’s external but open reach either don’t get in contact or just cancel. The hub goes orange, pink & blue. Or sometimes skips the pink