BT (British Telecom) Outage Report in Merton, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, Ruislip, City of London, City of Westminster, Hackney, London, Harringay, Croydon, Southwark, Newham, Wembley, Hounslow, Poplar, Islington and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Internet | |
| Ruislip |
Phone | |
| City of London |
Wi-fi | |
| City of Westminster |
Internet | |
| Hackney |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@btsport my phone app is not working who can help
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Ed Woodhouse
(@edwardwoodhouse) reported
from
Bromley, England
BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Boucher
(@tallwales) reported
Anybody else in Wrexham having issues with their @bt_uk connection? Been losing broadband since yesterday
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PT 73
(@PT732) reported
@bt_uk I did, but I put the wrong mobile in, so I haven’t be able to complete and now it just says there is a technical problem, is there anyway to reset?
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Dave brown
(@DAVEBROWN221108) reported
@bt_uk Literally can’t wait for the contract to end , never ever had a charge with @VodafoneUK or @SkyUK but once again bt leading the way in poor service and customer support
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GwynWynne4024
(@HobgoblinRB) reported
@theJeremyVine @bt_uk @guardian People like him who knew of the problem should be held to account for the way victims were treated.
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Rebecca Burton
(@beccaburton8) reported
@bt_uk having real problems with our internet. Can someone please help!
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Woodsie
(@WoodsMonk) reported
Never know why the commentators shut up for YNWA no one else gives a **** about it.. #LIVBUR #btsport
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David
(@DCalow) reported
@btsportfootball @btsport mcmanaman is the worst co commentator
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Nick
(@swifty2Fifty) reported
@justboyka7 @btsport Heard anything about this? I’m still having the issue @btsport
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stanwellfoodbank
(@stanwellfoodba1) reported
@btbusinesscare Thanks for responding however we called at 9 am was kept on phone nearly a hr being told multiple answers to being told services cut and emails sent to departments to get it restored … no response on when it be on or how we would be told your customers service is dire
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Clazza 🧡
(@clazzmatazz) reported
@btsport hi, finding it impossible to cancel my subscription with you ! Please can you help ?