BT (British Telecom) Outage Report in Merton, Greater London, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Merton, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Croydon, Hammersmith, Brentford, City of London, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Sutton, Hounslow, and Hampstead.

City	Problem Type	Report Time
London	Total Blackout	12 minutes ago
Southwark	Internet	2 hours ago
Croydon	Wi-fi	9 hours ago
Hammersmith	Wi-fi	12 hours ago
London	Wi-fi	15 hours ago
London	Internet	16 hours ago

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  john durant (@johndurant63) reported 9 minutes ago from Islington, England

  @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

• 
  Allen_lovemymind (@EpsomMental) reported 9 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 11 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  john durant (@johndurant63) reported 14 minutes ago from Islington, England

  @bt_uk waited five hours for a engineer No communication Anotherost customer

• 
  Ororo Munroe (@justcryhavoc) reported 19 minutes ago from London, England

  @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 20 minutes ago from Lambeth, England

  @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

• 
  Allen_lovemymind (@EpsomMental) reported 21 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  Allen_lovemymind (@EpsomMental) reported 26 minutes ago from Croydon, England

  I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

• 
  Vix (@VixThatRuns) reported 28 minutes ago from Redhill, England

  @BrydonN2 @bt_uk Wow thats poor

• 
  Dan White (@whitedan2001) reported 32 minutes ago from London, England

  Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

• 
  Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported 32 minutes ago from Lambeth, England

  @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 39 minutes ago from Lambeth, England

  @bt_uk any news on when the Brixton BT outage is going to be dealt with?

• 
  jrachw (@am_on_the_fence) reported 40 minutes ago from Richmond, England

  @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

• 
  Daniel Shade (@shade306) reported 44 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

• 
  GurunG PankaJ (@Godavarian193) reported 46 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Jeannie Di Bon (@jdibon) reported 52 minutes ago from Merton, England

  @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

• 
  Ingrid Lopez Cardona (@ilopezcard) reported 52 minutes ago from Lambeth, England

  @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

• 
  Lonely-planet-girl (@excellenceinLDN) reported 54 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  Nadine Matheson (@nadinematheson) reported 58 minutes ago from London, England

  Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

• 
  Richard Foster (@richardfoster1) reported 60 minutes ago from London, England

  @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sport Opinions (@BClothesOutlet) reported 7 minutes ago

  @bt_uk I’ve had amazing connection for 10 months and the last 3 weeks it’s gone to absolute ****! Getting a ping of over 900 on cod 🤯

• 
  Reiverma ⭐️ (@Reiverma) reported 7 minutes ago

  @bt_uk So I am currently paying for BT broadband which is so slow that it is useless, BT television which I can’t use because the broadband won’t support it and a BT landline that only works when plugged in upstairs! I am not impressed by this level of service.

• 
  Anthony - ᚨᚲᛊᛖᛞ ᛒᛖᚱᛊᛖᚱᚲᛖᚱ (@AxedBerserker) reported 8 minutes ago

  Clearly these football commentators don't understand chess. Whoever the girl is, saying it's like chess because nobody wants to go for it at the moment. Has she never heard of openings like the Sicilian or the King's Gambit? @btsport #btsport #EuropaLeague

• 
  AF (@adf_2) reported 8 minutes ago

  Great #customerservice from @bt_uk this week. I ask a call centre employee to transfer me to a manager. Manager refuses to take the call. I log a formal complaint. Just had an email closing my complaint. 'If not happy, call number in box below'...no number given. Unbelievable!!!

• 
  Tasendia Renolsin (@Jedi_Master_) reported 9 minutes ago

  @bt_uk @TTRockStars I am a BT customer and have been for years. I am now going to look into changing as this preventing red list birds from nesting is disgraceful. Shame on you

• 
  Alastair (@TTFC2018) reported 10 minutes ago

  @bt_uk how can I speak to someone? It's a 30 min wait... I've spent hours on the phone to you. I make an order you cancel it then reorder it and cancel it then send equipment and then ask for the equipment back or you'll charge. I can't keep wasting days chasing your bad service

• 
  Matt Jackson (@MattJackson_) reported 11 minutes ago

  @bt_uk Having nothing but grief after placing an order with you last week. From incorrect billing, delays, miscommunication and an accidental cancellation from BT, I'm in one mind to cancel all together and put in a complaint to @OmbudServices. Who can I talk to about this?

• 
  KX (@kiekyobadeo) reported 13 minutes ago from London, England

  For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

• 
  Mike (@Mike50873271) reported 13 minutes ago

  FFS Carney again ? WTF @btsport

• 
  Norman Bernard (@normskitb) reported 14 minutes ago

  Very disappointed with @bt_uk 45 years as a customer and no loyalty. They want me to pay for a Wi-fi extender £25 extra per month for one room in the house joke. When contract ends I’m out!!!!!! #crap