BT (British Telecom) outages and service status in Merton, England
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Full Outage Map
- BT (British Telecom) generated 2 outage signals in the last 24 hours around Merton, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 17, 7:15 PM GMT+1.
- Internet (65%)
- Wi-fi (21%)
- E-mail (6%)
- Total Blackout (6%)
- Phone (3%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Merton, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Hammersmith, Kensington, Wandsworth, Richmond, Mitcham, Sutton, Fulham, Carshalton, Purley, and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Wi-fi | 7 hours ago |
|
Hammersmith
|
Phone | 20 hours ago |
|
Croydon
|
Internet | 1 day ago |
|
Kensington
|
Wi-fi | 2 days ago |
|
Hammersmith
|
Wi-fi | 2 days ago |
|
Hammersmith
|
Internet | 3 days ago |
Nearby cities with recent reports
11 recent signals
6 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Jessica Andrews (@Jess_L_Andrews) reported from Merton, England@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
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Agustin Pesciallo (@agustin) reported from Camberwell, England@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Jenny Woods (@JennyferWoods) reported from Hammersmith, England@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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Loft4Words (@Loft4W) reported from Camberwell, England@OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind
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Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England@bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔
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LPESSN (@LPESSN) reported from Camberwell, England@ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.
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Gayle (@GByford75) reported from Merton, England@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Barry French (@Barry2103) reported from Richmond, England@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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Jon (@R0LLSY) reported from Epsom and Ewell District, England@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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GurunG PankaJ (@Godavarian193) reported from Merton, EnglandTube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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coolio (@coolhati) reported from Kingston upon Thames, England@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Joe Tyrrell (@JTyrrell_) reported from Lambeth, England@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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James Morris (@JamesMorris77) reported from Hammersmith, England@BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce
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Edward berry (@eddibfit87) reported from Hammersmith, England@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England@bt_uk I am livid. Absolutely Livid with your service right now
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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keely (@keely490544) reported@bt_uk anyone got friends, family can;t use phone for calls this is BT complaint been submitted We will call you within the next few days on 01000****00 to discuss your complaint. If this is not your telephone number that your complaint relates to then please change it below
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Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported@grok @bt_uk For ease of use, especially for a low risk case like that, I mean at worst hackers can pay my invoice (cool) or change my plan (less cool but of no interest to them and easily remedied), something like Google validator could be an alternative.
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Legendary Hamster (@LegendaryH80858) reported@ArmchairAdml @bt_uk would you like to comment on why you're treating a long standing, loyal customer as badly as this? I feel a review of his account is in order so he can be put on a new lower rate and some compensation is in order as you're ripping him off! @MartinSLewis FYI...
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Scott Weller (@ScottWeller1974) reported@bt_uk Why are you holding me to a contract you can’t even provide the service for ?
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Elek Eklund (@EklundElek) reported@tctantan @bt_uk @bt_uk a once great company is now CRAP so I’m not surprised by what you’re saying 🤙🏻 You should ask to see the itemised phone bill for the non existing service! 🤙🏻
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Paul stagg (@Staggly) reported@bt_uk @stokeygurl it’s a massive issue they’ve caused know all about - i can’t see bills or sort my wifi out or even renew a contract - so i’m leaving as they have been rude and unhelpful
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Steph Murray (@DerekDonkey1977) reported@bt_uk That’s completely unacceptable Why can I not exit a contract for a service everyone says it’s not consistent with constantly dropping devices
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Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported@bt_uk It's useless if you can't check the number is the number of the person... It's just a hindrance for the customer that gives absolutely zero security.
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Jessica (@Jessica67669786) reported@ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?
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David Liddle (@aboycalleddavid) reported@bt_uk Is there a problem with account logins? I am trying to log in but when I get to the page where I enter my verification code sent to my email - the box disappears and the screen flicks to a white screen