BT (British Telecom) outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Purley, Hammersmith, Greater London, Wandsworth, Thornton Heath, Kensington, Surbiton, Kingston upon Thames, Morden, and Carshalton.

City	Problem Type	Report Time
Croydon	Internet	11 hours ago
Purley	Internet	14 hours ago
Croydon	Internet	1 day ago
Croydon	Internet	1 day ago
Croydon	Total Blackout	1 day ago
Croydon	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Jane Lyons (@JaneBLyons) reported 39 seconds ago from Camberwell, England

  Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

• 
  James Morris (@JamesMorris77) reported 2 minutes ago from Hammersmith, England

  @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

• 
  Allen_lovemymind (@EpsomMental) reported 3 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  GunnersAssemble (@RednWhiteJames) reported 5 minutes ago from Epsom and Ewell District, England

  @bt_uk I am livid. Absolutely Livid with your service right now

• 
  Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported 5 minutes ago from Lambeth, England

  @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

• 
  Shermin A Ali (@SherminAaliYoga) reported 5 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  Kudret (@Kurdeck) reported 6 minutes ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  kanish official (@kanishofficial) reported 7 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  DiscoverWatamu (@DiscoverWatamu) reported 9 minutes ago from Wandsworth, England

  @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

• 
  Sandro Rosa (@SMarxx4) reported 18 minutes ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  peter (@peter33266430) reported 29 minutes ago from Kensington, England

  @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

• 
  Barry French (@Barry2103) reported 35 minutes ago from Richmond, England

  @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

• 
  Mark O'Callaghan (@EventOCallaghan) reported 35 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  ⚜GOONERLOVER69⚜ (@Goonerlover69) reported 35 minutes ago from Croydon, England

  @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

• 
  Chloe Rose (@chloe_rose812) reported 40 minutes ago from Kensington, England

  @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

• 
  Gavin McLelland (@gmac7000) reported 41 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Steven Chapman (@DrStevenChapman) reported 42 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  LPESSN (@LPESSN) reported 47 minutes ago from Camberwell, England

  @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 56 minutes ago from Croydon, England

  @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

• 
  Jon (@R0LLSY) reported 59 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GM Mark Howitt (@MarkHowitt) reported 4 minutes ago

  @bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  Justine Clement (@JustClembo) reported 6 minutes ago

  @bt_uk what an absolute disgrace of a service you’ve ‘given’ my 84yr old parents moving house from Wales to Selsey. It has been the single most stressful part of moving home & still not resolved. Between you & @EE you’ve stressed them to the hilt & they’ll be 4wks no internet

• 
  Berni (@BikerBerni) reported 9 minutes ago

  @bt_uk Yet again BT email not working.

• 
  Lynda Hull (@lyndannh) reported 13 minutes ago

  @bt_uk HELP please.

• 
  Tom Tolkien (@tomtolkien) reported 14 minutes ago

  @bt_uk you’ve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesn’t pick up. Do you have an email address or postal address so I can contact you?

• 
  Chris Hill (@dochill82) reported 21 minutes ago

  So tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didn’t come from me? 3. Why aren’t your customer service team bending over backwards to get me online again today?

• 
  Pam Medlock (@PamMedlock) reported 21 minutes ago

  @bt_uk It won’t! I have spoken to at least 6 different people for hours to sort the problem. I was told to buy a new phone which I was assured BT would pay for if it didn’t fix the problem. It didn’t and you won’t pay. 😫

• 
  💫Adam👀 (@The_Change_666) reported 22 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk

• 
  Chris Pugh (@chpugh1) reported 23 minutes ago

  @bt_uk please note I can not access my emails. Is there a technical issue with BT

• 
  Gavin 277 (@gavin277) reported 23 minutes ago

  @bt_uk Is there a fault on your network in the LE17 area as there is no broadband