BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 01/12/2026 05:30

January 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, London, City of London, Wallington, Croydon, Hackney, Southwark, Hounslow, Islington, Brentford, Hammersmith, Paddington, Waltham Forest, Redhill and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Total Blackout
United KingdomLondon E-mail
United KingdomCity of London Internet
United KingdomLondon E-mail
United KingdomWallington Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @ajetshehu24 @btsport Hes a awful co commentator

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • KelechiAFC Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England

    @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ARMES_95 Brett Armes (@ARMES_95) reported

    @seb54498266 @bt_uk BT carnt do anything pal it’s a ps5 issue I’ve had it for 3 weeks

  • jimzxima Jimmy (@jimzxima) reported

    @blackrodblue @Jack1878Efc @btsport Not a bad stat, consistently scored more and contributed more every season, can’t knock it 🤙🏼

  • paul7scott Paul Scott (@paul7scott) reported

    Thanks @btsport for making the #favasefinal free to air. Shame @virginmedia hasn't bothered changing the settings so that I can watch it. @WeAreOpenreach please install fibre cables in my area and I'll be a BT customer straight away!!

  • paddingtonkt Paddingtonkt (@paddingtonkt) reported

    @btsport how can I watch the FA Vase today? The article doesn't help

  • Nelgumford Nelgumford (@Nelgumford) reported

    @bt_uk I don't see how this would help me. They use spoof numbers and I need to be able to receive international calls.

  • iancruise1972 Ian Cruise #JustWearABloodyMask (@iancruise1972) reported

    Two things football fans can do to protest against the mercenaries running the “big six”. 1. Peaceful protest - no storming of grounds or injuring police. 2. Cancel subscriptions to @SkySports & @btsport The mercenaries only understand cash, so starve them if it.

  • TheRealNickJury Nick Jury (@TheRealNickJury) reported

    @bt_uk I have one of your new router devices for when Broadband goes down. A representative said it costs more but would be perfect. I am without #Broadband and have been several hours now. #FailedTheCustomer and I’m disappointed. I want this sorted TODAY.

  • meguncasey Megan Farrow (@meguncasey) reported

    @bt_uk @StickToYoFurey They talk **** been having the same issues with them for months and they send us the power-line **** when my PC and PS5 are experiencing the same issue. They told me to upgrade to the disks when my speeds are hardly existent once you leave the room the hubs in

  • Nelgumford Nelgumford (@Nelgumford) reported

    @bt_uk It will be someone from an overseas call centre telling me that they are calling me from BT or Virgin. Sometimes they say that my internet is about to be cut off. If I tell them that's fine, they usually hang up on me. Otherwise I hang up on them. 3 or 4 times a day...

  • Kia_Who_ KiaRebecca (@Kia_Who_) reported

    @bt_uk Yes please, I’d rather it get fixed than cancel but I’m not holding out much hope. I’ve been really polite and patient to every one from BT I’ve spoken to in recent months but I still haven’t actually had any solutions so I’d really like my services to be fixed