BT (British Telecom) outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Richmond, Mitcham, Sutton, Fulham, Carshalton, Purley, and Greater London.

City	Problem Type	Report Time
Hammersmith	Internet	4 hours ago
Hammersmith	Internet	6 hours ago
Hammersmith	Wi-fi	18 hours ago
Hammersmith	E-mail	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Kudret (@Kurdeck) reported 1 minute ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  ⚜GOONERLOVER69⚜ (@Goonerlover69) reported 6 minutes ago from Croydon, England

  @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

• 
  Steven Chapman (@DrStevenChapman) reported 13 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  Danielle Altink (@danialtink) reported 16 minutes ago from Camberwell, England

  @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

• 
  Stephen Shaw (@stephen11shaw) reported 16 minutes ago from Richmond, England

  @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

• 
  Ollie Geale (@OllieGeale) reported 17 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

• 
  Allen_lovemymind (@EpsomMental) reported 20 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  Jenny Woods (@JennyferWoods) reported 23 minutes ago from Hammersmith, England

  @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

• 
  Jon (@R0LLSY) reported 25 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  Jessica Andrews (@Jess_L_Andrews) reported 28 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Mark O'Callaghan (@EventOCallaghan) reported 37 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  Rob Holley (@robholley) reported 38 minutes ago from Camberwell, England

  @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

• 
  James (@jimflit) reported 39 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  Kristina Wallen (@KristinaWallen) reported 41 minutes ago from Richmond, England

  @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

• 
  kanish official (@kanishofficial) reported 45 minutes ago from Camberwell, England

  @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

• 
  Bridgette Parlma (@Bparlma) reported 48 minutes ago from Hammersmith, England

  Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

• 
  Jane Lyons (@JaneBLyons) reported 49 minutes ago from Camberwell, England

  Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 53 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  Ollie Geale (@OllieGeale) reported 56 minutes ago from Camberwell, England

  @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

• 
  GurunG PankaJ (@Godavarian193) reported 56 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 2 minutes ago

  Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing

• 
  TSLG13007 (@TSLG13007) reported 10 minutes ago

  @bt_uk We have been with BT for decades and never known the customer service this bad. It is too complex to explain on here but after many years, we will be moving supplier

• 
  Alison indge (@AliIndge) reported 11 minutes ago

  Give @bt_uk a slow hand clap for messing up my email password - I made a BT ID which then said incorrect pw on my BT email account so I changed it - then tried to log in to the new BT ID account and it’s saying wrong pw too - give me strength 🤬

• 
  PS1984 (@Awaken1984) reported 13 minutes ago

  @bt_uk Your new login system for My BT is broken - "We are having trouble performing verification. Please try again." Thanks for making life so much easier with over complicated security. Not.

• 
  Brian McBride (@brian_mcbride1) reported 13 minutes ago

  @bt_uk With respect, I wasn't suggesting you look at my account, but simply asking if this problem of BT customers unable to access their account & there appear to be, have BT HQ put out an internal notice to the social media team? It looks like the 'guides' are aware but you aren't

• 
  Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reported 14 minutes ago

  I called @bt_uk to cancel a service we're not using. The "guide" put me on hold for ages, then the line went dead, followed by an automated SMS asking what I thought of the service. Not very good is the answer!

• 
  Caroline Applepie 🇪🇺🏳️‍🌈🏳️‍⚧️🇨🇦🇮🇪 (@CarolineApplep1) reported 15 minutes ago

  @bt_uk Appalling service. You did not complete our installation on the 20th as promised, so we've been left with no phone, internet, and our security cameras and entry phone system are offline. Thanks

• 
  Patricia Kidd (@Patrici34058203) reported 19 minutes ago

  @bt_uk I do not want this 2 step verification your webpage indicates it’s easy to turn off but there’s no provision to I’ve now got problems accessing emails on my PC as well as extremely slow broadband is this on purpose? Your advisor was useless.

• 
  Future Tech (@neural_theory) reported 20 minutes ago

  @duncsand @bt_uk Being able to find a contact number for a business is more than you get from most companies. Goes to show though, very few understand or care about customer service these days

• 
  R4CK4TT&CK (@R4CK4TT4CK) reported 24 minutes ago

  @CisoDiagonal @bt_uk until i just cancel the other once ive moved & tell them ive not left bc theyre still BT, so wont be paying any cancelation fee- bc they hadnt created an online account for an online customer who has no desire to send hours on phone calls with "understand your frustration" BS 😮‍💨