BT (British Telecom) outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Mitcham, Greater London, Kensington, Chessington, Purley, Thornton Heath, Surbiton, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Internet	4 hours ago
Croydon	Internet	4 hours ago
Croydon	Wi-fi	4 hours ago
Hammersmith	Wi-fi	7 hours ago
Croydon	Internet	23 hours ago
Croydon	Total Blackout	23 hours ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Stephen Shaw (@stephen11shaw) reported 1 minute ago from Richmond, England

  @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

• 
  peter (@peter33266430) reported 1 minute ago from Kensington, England

  @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

• 
  Barry French (@Barry2103) reported 2 minutes ago from Richmond, England

  @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

• 
  Edward berry (@eddibfit87) reported 3 minutes ago from Hammersmith, England

  @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

• 
  Henry (@erossiniuk) reported 4 minutes ago from Kensington, England

  Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

• 
  LPESSN (@LPESSN) reported 14 minutes ago from Camberwell, England

  @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

• 
  David Venters (@VentersGaming) reported 19 minutes ago from Croydon, England

  @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

• 
  Gavin McLelland (@gmac7000) reported 22 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Kudret (@Kurdeck) reported 25 minutes ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  Joe Tyrrell (@JTyrrell_) reported 26 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  Kurtis Simon (@kurtistime1985) reported 28 minutes ago from Camberwell, England

  @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

• 
  GurunG PankaJ (@Godavarian193) reported 29 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported 34 minutes ago from Camberwell, England

  @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

• 
  Johnny Dowling (@JohnnyDowling10) reported 34 minutes ago from Croydon, England

  It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 34 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  DiscoverWatamu (@DiscoverWatamu) reported 41 minutes ago from Wandsworth, England

  @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

• 
  Jessica Andrews (@Jess_L_Andrews) reported 52 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  Danielle Altink (@danialtink) reported 53 minutes ago from Camberwell, England

  @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

• 
  David Venters (@VentersGaming) reported 57 minutes ago from Croydon, England

  really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

• 
  Steven Chapman (@DrStevenChapman) reported 59 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Rob the skiving. #LBFB (@scruffiness) reported 5 minutes ago

  @BTBusiness @btbusinesscare , Our broadband is out, I can’t raise a fault through your website, and I can’t find a phone number to ring. Why do you think this service is worth over a £100pcm?!

• 
  Brian McBride (@brian_mcbride1) reported 5 minutes ago

  @bt_uk Since updating their operating system, I have on recent months 1st had problems logging into my BT a/c now for the 2nd time in Europe end up using all my free mobile data as I cannot connect here in France.

• 
  Stewart James (@stewmj81) reported 6 minutes ago

  @bt_uk There is no point they are useless, no help whatsoever.

• 
  Justine (@bean0509) reported 8 minutes ago

  Customer service really is everything. @bt_uk has the best customer service in the country in my opinion and I’ve spoken to a lot of companies. I’d rather have someone helpful to talk to than have 42 extra club card points a month.

• 
  Shane Hayward-Giles (@SHaywardGiles) reported 10 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

• 
  Shoshanah Cohen (@sc2987) reported 11 minutes ago

  @bt_uk It seems to have been cancelled now (I don't know how that actually was actioned though!). But that still leaves her with the issue of getting the correct internet (as the whole package was cancelled).

• 
  Emma Clarke (@ladyemmaclarke) reported 12 minutes ago

  @BT @BTcare @BT_Helpline I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced service as bad.

• 
  Dustfuch (@Dustfuch1) reported 12 minutes ago

  @bt_uk please tell your call handlers to stop the hard sell once youve asked to leave. 4 times i had to tell them to stop trying to sell me things, and they still kept me on hold and transferred me to a "manager" to let me cancel. Frustrating isnt strong enough

• 
  Dr Pauline Nelson (@DrP_Manc) reported 14 minutes ago

  @bt_uk @bt_uk. I have phoned the number. I’ve got it on speed dial. You constantly lie saying you will fix the line but you do nothing. You really are appallingly bad. No care for elderly customers without broadband. Formal complaint coming. Not that you give a darn. Appalling.

• 
  Jacob People (he/him) 💙 (@JacobPeoplee) reported 19 minutes ago

  Our internet and landline aren't working. I've text in and it said no issue but there clearly is @bt_uk