BT (British Telecom) outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Croydon, Chessington, Greater London, Wandsworth, Kensington, Purley, Thornton Heath, Surbiton, Kingston upon Thames, Morden, and Carshalton.

City	Problem Type	Report Time
Hammersmith	Wi-fi	1 hour ago
Croydon	E-mail	6 hours ago
Hammersmith	Internet	22 hours ago
Hammersmith	Internet	1 day ago
Chessington	Internet	1 day ago
Hammersmith	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Kudret (@Kurdeck) reported 3 minutes ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  Kudret (@Kurdeck) reported 8 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  barrie brown (@barriebrown1) reported 12 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Will Ashley (@willjashley) reported 15 minutes ago from Camberwell, England

  @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

• 
  Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported 19 minutes ago from Lambeth, England

  @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

• 
  ❣HANDCUFFED❣ (@Goonerlover69) reported 21 minutes ago from Croydon, England

  @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

• 
  Kurtis Simon (@kurtistime1985) reported 22 minutes ago from Camberwell, England

  @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

• 
  Chloe Rose (@chloe_rose812) reported 24 minutes ago from Kensington, England

  @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 25 minutes ago from Merton, England

  @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

• 
  Sam Luis Verissimo (@SamVerissimo) reported 25 minutes ago from Lambeth, England

  @bt_uk is there a outage in se5 internet and landline not working?

• 
  Ollie Geale (@OllieGeale) reported 26 minutes ago from Camberwell, England

  @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

• 
  Elliott Rawstron (@Elliottrawstron) reported 28 minutes ago from Wandsworth, England

  @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

• 
  Paton (@MarkPaton84) reported 29 minutes ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  Bridgette Parlma (@Bparlma) reported 34 minutes ago from Hammersmith, England

  Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

• 
  Ollie Geale (@OllieGeale) reported 46 minutes ago from Camberwell, England

  @BenGilby1 @btsport He has the worst haircut too.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported 51 minutes ago from Richmond, England

  @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

• 
  Gayle (@GByford75) reported 53 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  Phil Craig (@philmcraig) reported 54 minutes ago from Richmond, England

  @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

• 
  Ingrid Marsh (@IngridMarsh_) reported 58 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  Jeremy Trevathan (@JezzaTrev) reported 58 minutes ago from Hammersmith, England

  Why is my broadband not working in West London @bt_uk?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Global_Mongrel (@Global_Mongrel) reported 6 minutes ago

  Why do some companies make it really difficult to contact and notify of an issue that will help their employees avoid fines or worse points on their licence? Especially @bt_uk. Not going to post the pictures publicly as don't want the crap that comes with driving issues.

• 
  Marks (@marksy316) reported 6 minutes ago

  @FlynnRyanUK @bt_uk @skytv Awful decision, sky are shockingly bad to which I can finally leave now mid contract due to their incompetence. Sky will end up shafting you in no time

• 
  Elton Murphy (@eltonmurphy) reported 7 minutes ago

  @btbusinesscare @Starlink 5 days later and this might be fixed by Wednesday. We’re a business and we pay for a business service. Your lack of service, communication and even a temporary solution is pathetic. The best you’ve come up with is “use a 4G dongle”. Imagine running YOUR company through a dongle!

• 
  JamesWebb (@WebbyJamesHere) reported 8 minutes ago

  @bt_uk can you fix your website so people can actually log in! Put details in, get texted a code, put code in, go to look at acc & get taken back to password page… round & round 🔁 🙄 If you want people to pay their bills it’s quite useful to let them see their acc 🤨

• 
  Horwich RMI Cricket (@HORWICHRMI) reported 9 minutes ago

  Another **** show from @bt_uk another wasted day. We have now been waiting 3 MONTHS FOR FIBRE !!!!!!

• 
  Daniel Factor (@DanielFactor79) reported 11 minutes ago

  @DavidPi74336203 @bt_uk Refuse to pay. If they send balifts round tell them to **** off

• 
  Martyn_Budgie (@Budgie0624) reported 12 minutes ago

  @TomTugendhat . @bt_uk is the problem

• 
  George Somerville (@geosomerville) reported 13 minutes ago

  Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

• 
  Alexander Seale (@AlexSeale) reported 14 minutes ago

  @bt_uk Internet has been down all day. This is terrible. Please help!

• 
  Kirsteen Campbell (@KirsteenCampbel) reported 15 minutes ago

  @EE having a nightmare with your broadband again! You have been nothing but failed promises! I was moved over from @bt_uk I had no issues with them. How can I find out when my contact is up? Thanks