BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 04/10/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Lewisham, Hampstead, Newham, Islington, Tower Hamlets, Deptford, Ilford, Leyton, Golders Green, Croydon, Southwark, Acton and Bermondsey.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLewisham Internet
United KingdomHampstead Internet
United KingdomNewham E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • KelechiAFC Dr. Kelechi Anyikude (@KelechiAFC) reported from East Ham, England

    @ayoalabi99 @btsport Very poor. The lack of awareness is shocking tbh.

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @ajetshehu24 @btsport Hes a awful co commentator

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SapnaVishwanath SVish (@SapnaVishwanath) reported

    @bt_uk WiFi down in North Swindon area. All I see is ping light from nearly an hour. Please can this is fixed soon.

  • Tjjc65 Tracey Crossland (@Tjjc65) reported

    @bt_uk hi, I moved house on 7.2.22, yet I’m still getting billed from my BT package, please help

  • Liamprobably It's really Liam! 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇦 (@Liamprobably) reported

    @FemboyF1Alt @bt_uk NEVER GO TO ABERDEEN

  • MumintheMere MrsW (@MumintheMere) reported

    @bt_uk why aren't @bt_uk complying with the regulation? You say ‘your service provider must reply'....we know you aren't to either me or my husband, we’ve requested our PAC multiple times. Any thoughts @Ofcom ?

  • RyanMcGoverne RyanMcGoverne I Photo I Paint I 💙💛 (@RyanMcGoverne) reported

    @bt_uk Ran out of patience with BT around a month ago, having been passed from advisor-advisor-advisor for constant ongoing problems, usually caused by incompetent BT staff. No offence to you, but my experience with probably 20 different staff leaves me believing you won't resolve this

  • keano2k4 Keano (@keano2k4) reported

    People. If @EE try and sell you @bt_uk stay well clear! They sell you what you DONT ask for, get you to cancel old package then palm you off when you want to speak to them because its all wrong. Cant find the call when they know they are guilty of mis-selling. Convenient that

  • RitchiRaymusic 𝚁𝚒𝚝𝚌𝚑𝚒𝚁𝚊𝚢 (@RitchiRaymusic) reported

    I was hoodwinked into getting the BT halo 3 package… It’s ain’t worth it plus it’s down again, they’d been and replaced the modem and router couple month back, @bt_uk nothing but trouble with it and you lot have put the rent up, now we wait 1 week for an engineer to come out.

  • Bill_Ross_1966 Bill Ross (@Bill_Ross_1966) reported

    @bt_uk I've removed, reinstalled, restarted etc but nothing. It's got to be a server issue at your end. BT email isn't working on my phone or tablet. Gmail is fine on the Samsung app on both.

  • MumintheMere MrsW (@MumintheMere) reported

    @bt_uk @Ofcom The whole point is that it’s a text service. But I’m going to have to sit in a queue to first to someone when the process is supposed to be instant.

  • Jamie_the_Durr Jamie🏳️‍⚧️☭🇺🇦 (@Jamie_the_Durr) reported

    @bt_uk @FemboyF1Alt I don’t think you can fix Aberdeen sorry