BT (British Telecom)

BT (British Telecom) Outage Report in Merton, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Merton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Merton, Greater London, England 12/14/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Croydon, Wembley, Walton-on-Thames, Waltham Forest, Hackney, Hammersmith, Hampstead, Islington, City of London, Westerham, Kingston upon Thames, Ilford and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomCroydon Wi-fi
United KingdomWembley Phone
United KingdomCroydon Internet
United KingdomWalton-on-Thames Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • deingerous1 Dein Moore (@deingerous1) reported from Stratford, England

    @BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

  • colinmcfarlane Colin McFarlane (@colinmcfarlane) reported from Hackney, England

    @btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

  • jhibbert1 Jenni Hibbert (@jhibbert1) reported from Hammersmith, England

    @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @btsport why are you not making it easy for your customers to pause your service like sky

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jeff_oakley1990 Jeff Oakley (@jeff_oakley1990) reported

    @MichaelBensonn @btsport There’s pretty much no top level heavyweights available by December other than AJ. Never gonna happen but this would be an opportunity to make that fight, presumably will never happen.

  • CRB704 sixfive (@CRB704) reported

    @CurtP_ @MichaelBensonn @btsport Biggest fallacy in boxing is that these guys have any control over who/when they fight. The television network they fight on The belt if they have one Their promoter Fighters are employees of all three but most fans don’t understand this.

  • rooba63 Fuzzy McGee (@rooba63) reported

    My @bt_uk Broadband down. Again. Can't use it to work from home. Again. Openreach unavailable until next week. Again. I live 25 miles from Scotland's biggest city. Why is fibre not available? Didn't @theSNP promise it would be Scotland-wide by now? So fed up with this country.

  • daisydoll1972 andrea (@daisydoll1972) reported

    @bt_uk Still no internet or response to my previous Tweet. Been down since Friday afternoon. An ad has just been on tv for BT unbreakable internet which is laughable. Why is it taking so long to fix? Is it being fixed remotely or at an exchange near my home?

  • TrickyLMC Lee (@TrickyLMC) reported

    @MichaelBensonn @btsport They’re all bums he says but he’s the one choosing to fight them. Why doesn’t he just wait for Usyk? Stop taking warm up fights you fraud you’ve never seen Joshua do that and if he did fury would be the first to **** him off. I swear this guy is the UK version of Wilder

  • craigstewart70 Craig Stewart (@craigstewart70) reported

    @btsport Why isn’t WWE Clash at the Castle not showing just now I had it set for record at 9am. Absolutely terrible.

  • fpsrockchall Fpsrockchall (@fpsrockchall) reported

    @bt_uk Not having a great weekend because of BT . Broadband non existent for more than a week . BT solution - get ‘Halo’ Can’t have ‘Halo’ because no fibre here . Paying for BT not supplying any broadband . Openreach may fix it sometime…….

  • Kreestoph274639 Kristophe (@Kreestoph274639) reported

    @MichaelBensonn @btsport I thought he was only coming back for a fight worth 500M but he has enough money and doesn't care about belts. Except he wants to fight Usyk for undisputed (which also apparently means nothing to him). Mind ****.

  • dymore7 dymore (@dymore7) reported

    @MichaelBensonn @btsport god damn make that fight for december!!!!!

  • robb_jonny Jonny Robb (@robb_jonny) reported

    @Mac85Ry @MichaelBensonn @btsport I wouldn’t even waste bandwidth streaming it for free mate - never mind paying for it PPV. I’d rather pay for Chisora v Whyte 3