BT (British Telecom) Outage Report in Merton, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Merton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Poplar, Northolt, Hammersmith, London, Wandsworth, Croydon, Hackney, Newham, Ilford, Southwark, Camden Town, Hounslow, Southall, Harrow and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Wi-fi | |
| Northolt |
Wi-fi | |
| Hammersmith |
Total Blackout | |
| London |
Wi-fi | |
| Wandsworth |
||
| Croydon |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Steven Chapman
(@DrStevenChapman) reported
from
Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Steve Rowley
(@MidEssexOD) reported
from
Islington, England
@Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle
(@Livelaugh2020) reported
@bt_uk any chance you are going to fix the lines near Bathealton. Line been hung over a wall for months, Internet intermittent and awful. You should be upgrading people in these areas not upgrading the superfast already
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Chris Ilabaca
(@flashkickuk) reported
@bt_uk How do I apply for this £100? I pay for a 100mbps connection and have buffering issues all the time!
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Russ Michaels Consulting
(@RussMichaels) reported
well so far transferring my broadband to @bt has been a massive mistake. Nothing but problems since day 1. Connection is up and down like a yoyo. One engineer after another coming out and not fixing the problem. @btbusinesscare
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Debbie
(@HebdenDown) reported
@bt_uk Honestly I’ve never had such appalling service , an 84 yr old who lives alone losing her phoneline which is her lifeline, through no fault of her own . Demands for money not owed, the list goes on and on
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Milly
(@camilla1965) reported
@bt_uk still trying to reduce my Bt monthly package £110 for bb land line and mobile. Sticking point is 24 month contracts which Bt can’t or won’t amend, or reduce canx charges they are looking at options to help folks who are loosing their jobs @MartinSLewis @angellicabell
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maida vale
(@ieatchilangos) reported
@bt_uk Nick. I did manage to get through but the issue I have is that I’m unable to do my job without the internet and I’m being quoted an install date of 18 March. My livelihood will be seriously damaged if I don’t get the internet switched on. There’s fibre to the premises.
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JonScoff
(@JonScoff) reported
@bt_uk I tried to cancel a recent order on your website and it took me straight to that after submitting the request. Can you DM me please?
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Liv Marsh 💙
(@liv1493) reported
Same issue is still there! @bt_uk we have been without internet for 6 weeks now. My fiancé cannot work from home in a time where we are being encouraged to do so, because we have no internet! The amount of time that has been wasted on this issue is just ridiculous 😡
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Ieuan Williams 🏴
(@Ieuan_Swan) reported
@scfctheo Stupid time again, cheers @btsport 👍
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Jamie 🏴
(@jamie_mole82) reported
@bertybassett77 @btsport Exactly. Imagine if that was down the other end.