BT (British Telecom)

BT (British Telecom) Outage Report in Redhill, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Redhill come from postal codes RH1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Redhill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Redhill, Surrey, England 02/22/2025 15:35

February 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Redhill, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Mitcham, Crawley, Sutton, Warlingham, Reigate, Hampton, Purley, Esher, Kingston upon Thames, Epsom, Wallington, Redhill and East Grinstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomMitcham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Redhill, England

Latest outage, problems and issue reports in Redhill and nearby locations:

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • shade306 Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • frostefroste Patrick Frost (@frostefroste) reported from Blindley Heath, England

    @bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • deanwoods Dean Woods (@deanwoods) reported from Horley, England

    @NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesSlater1993 James Slater (@JamesSlater1993) reported

    @bt_uk broadband has been poor the last few days, router sometimes drops out other times its running on blue but broadband is still poor. Checked the local area and there are no problems.

  • dilemma1979 Amandeep (Emma) Stevens (@dilemma1979) reported

    @SkyHelpTeam Literally 1st time I'm using it. 1 day of 3 weeks away from home,doesn't work and I pay an extra premium for @btsport only to not be able watch

  • RobLough40 RobLough40 (@RobLough40) reported

    @btsport Just watching WWE NXT on the BT Sport app and you only have the first hour and 23 minutes of it. You're missing the main event. Not the first time this has happened. Very shoddy service.

  • jeffbarrow81 jeffholt81 (@jeffbarrow81) reported

    @sharkey2007 Jesus I’m paying £55 a month and they know I’m on Income support I’ve told them enough times. Gonna have to call up @bt_uk and see if they can end my contract without penalty

  • SamSwaine95 Sam Swaine (@SamSwaine95) reported

    @bt_uk Why do I still have no Internet after 3 weeks of reporting the issue? My other half is about to lose her job because of this extreme incompetence & £8.06 per day isn't going to help pay next month's rent

  • bella_caridade Bella Caridade-Ferreira (@bella_caridade) reported

    @bt_uk Gosh, are you saying that your systems are so bad you can't search for a surname? That's dreadful system design right there.

  • jillfuturelife JillThomasFutureLife (@jillfuturelife) reported

    @bt_uk broadband has been very slow and intermittent over last three days. Is there a problem?

  • barryfrombarrow Barry Cullen (@barryfrombarrow) reported

    @bt_uk How can you connect hybrid connect ahead of broadband service being switched on in new property, thanks

  • sarahyhirons Sarah (@sarahyhirons) reported

    @bt_uk hello, I don't have the time or energy for another call to customer service,can I email my query over?I've had an email to say I've not set up a DD...

  • EmilyBurbidge3 Emily Burbidge (@EmilyBurbidge3) reported

    @bt_uk I have been waiting since the 19th February for a complaint to be resolved. I have been told by 3 different people it is sat with a manager to call me back. I have received no correspondence from you. Please can I have the email of your CEO so I can complain.