BT (British Telecom)

BT (British Telecom) Outage Report in Redhill, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Redhill come from postal codes RH1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Redhill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Redhill, Surrey, England 11/17/2025 13:15

November 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Redhill, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Crawley, Purley, Kingston upon Thames, Bromley, Redhill, Sutton, Epsom, Worcester Park, East Grinstead, Beckenham, Wallington, Caterham and Hampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Redhill, England

Latest outage, problems and issue reports in Redhill and nearby locations:

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeCra60741709 Mike Crawford (@MikeCra60741709) reported

    @bt_uk My BB is down so not going well.

  • kvsh kvsh (@kvsh) reported

    @bt_uk your customer services are extremely patronising. Major fault so my Internet is not connecting. Can't be fixed till 4th and told I have to lump it.

  • sarahdakin4 Miss D (@sarahdakin4) reported

    @bt_uk really disappointed with BT's support following an outage in my area. No info provided at the time, phone calls resulted in incorrect info. Compensation promised and not delivered. Very disorganised.

  • rdflynn Ryan Flynn (@rdflynn) reported

    @bt_uk Sorry, maybe I need to make it clearer. The upgrade has already happened - the equipment in the road etc has been fitted, hence why the other company can offer the service. Just wondered when BT would offer upgrade, but it seems from your reply that BT don’t know themselves?

  • HellPriest78 Spikey Headed Demon Bastard (@HellPriest78) reported

    @bt_uk Getting the full broadband service I pay for would be nice, thanks. Contract: 500mb/s standard, 425mb/s minimum. Actual: less than 40mb/s (on all connected devices) Not even getting 10% of it right now. Ridiculous.

  • loulouworkshop Loulouworkshop (@loulouworkshop) reported

    @bt_uk You tell your customers to check the website for info, but one failure now has THREE projected fix times. When is the broadband going to be back in Kent please? (One answer, not three). #shitservice

  • gemhorne86 Gem (@gemhorne86) reported from Driffield, England

    @bt_uk So if the problem isn’t fix by 5 tonight we can assume it will be tomorrow

  • GerryOSulliva19 Gerry OSullivan (@GerryOSulliva19) reported

    @bt_uk How poor a service is this? It’s a phone call! How badly organised an organisation are you that you can’t even make PHONE CALL at the time YOU say your going too? What a bin fire of a company you are!

  • nickmoul Nick Moulsdale (@nickmoul) reported

    @bt_uk Ok so a week ago we were put on Digital Voice and Since then we’ve no landline service, our phone number we’ve had since 1986 May or may not be available and Open Reach are arguing with BT about whether the number we’ve had starting 01423 is allowed in 2022 worked 10 days

  • Spimunk Spimunk (@Spimunk) reported

    Solidarity with @CWUnews for striking. Just completed exit from both @Plusnet and @bt_uk mobile service. Left because “community pantry” aka food bank in call centres. Disgraceful that shareholders and senior management feel low wages to those who generate their profits are ok