BT (British Telecom) Outage Report in Redhill, Surrey, England
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The latest reports from users having issues in Redhill come from postal codes RH1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Redhill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Redhill, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Banstead, Purley, Croydon, Crawley, Bromley, Warlingham, Mitcham, Caterham, Kingston upon Thames, Redhill, Sutton, Epsom, Worcester Park and East Grinstead.
| City | Problem Type | Report Time |
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 London |
Internet | |
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Internet | |
| London |
Internet | |
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Internet | |
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Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Martin
(@martin466004) reported
from
Bromley, England
@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Chris France
(@Chris_Francey) reported
from
Crawley, England
Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
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Christopher Lee
(@chucklelee) reported
from
Crawley, England
@BTCare OK I give up....... How do I cancel BT Sport?
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Tice
(@TheRealTicey) reported
@bt_uk Thanks. There is no problem watching it through the app on the iPad or iPhone. I have seen posts on your forums with people stating exactly the same problem on their XBox Series X. It is as if it is not forcing the XBox to play the stream in 50hz.
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AGEOFVICTORIAPODCAST 💙
(@AgeofVictoria) reported
@bt_uk Thanks. This shows no problems, but I keep having dropped connections, online internet outage trackers show multiple people reporting problems in this area & other people in the area have also told me they have been having problems.
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Dr Marvin J.Firth BVSc (Hons.), DipFMS, MRCVS
(@dr_marvinfirth) reported
@bt_uk I have never received such poor service. Failed to place orders, sending equipment to wrong addresses, failing to send equipment and now an engineer causing damage to a neighbouring property! Tried to report and was cut off by your advisor! Brilliant!
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A.P
(@E21Mo) reported
Let down by Olivia @bt_uk Mobile help team. Mis-sold a product when she she knew full well I wished to port a number over. Was transferred to Becky @ee who cut the phone off after telling me a non EE number cannot be ported over rather than assisting! #furious
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@bt_uk Which we were told would happen the last 2 Thursdays.. why when you have messed up are you then making my mum wait again.. paying for a service she can't use
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Carweekly
(@carweeklymag) reported
@btbusinesscare I don’t think I would have got a penny back if I hadn’t phoned. The worst customer experience out of any company that I have ever encountered AVOID #btbusiness
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Danielle Houlton
(@ilovemarmitefo1) reported
@bt_uk our internet has been down for a whole week now. Its half term and although we have had lots of family time, we still had times we wanted to watch or play something together and not been able to.I haven't been able to complete work and had to use all of my mobile data.
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Harris Turner
(@HarrisT10662851) reported
@bt_uk Hey BT, why is my partners internet continuously bad? The WiFi signal is notoriously bad (It barely uploads a .png file sometimes, and take an hour to download a Gb).
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Stefan Helm
(@StefanHelm_) reported
@bt_uk That Service Checker does not work unfortunately. It says “No known issues in my area” for me, despite it affecting a number of households.
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Jack
(@5sneezy) reported
@bt_uk is there an issue with broadband, my connection has dropped for the 2nd time today and it has not come back yet?