BT (British Telecom)

BT (British Telecom) Outage Report in Ashtead, Surrey, England

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The latest reports from users having issues in Ashtead come from postal codes KT21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashtead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashtead, Surrey, England 03/04/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashtead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Richmond, London, Southwark, Croydon, Kingston upon Thames, Thornton Heath, Wallington, Hounslow, Guildford, Wandsworth, Coulsdon, Mitcham, Redhill, Woking and Banstead.

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City Problem Type Report Time
United KingdomRichmond Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ashtead, England

Latest outage, problems and issue reports in Ashtead and nearby locations:

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • olt_sports OLT SPORTS (@olt_sports) reported

    Lukaku spurned two chances & Ziyech overhit a simple pass to play in Lukaku Tuchel on @btsport: "Lukaku sometimes needs to do the service, he is included in this, he had many ball losses in very promising circumstances, he had a huge chance. #MatchDayWithOlt @premierleague

  • condie_face21 michael condie (@condie_face21) reported

    @ibd19_colin Me too @btsport #problems

  • PoppysCrafts Poppys-Crafts (@PoppysCrafts) reported

    @bt_uk Hi there, are there currently any problems with the 'MyBt' log in page, as cannot log in to check e.mail on website or app, as getting a time out error, many thanks

  • TeeCupTomlinson Hannah Louise (@TeeCupTomlinson) reported

    @bt_uk I don’t pay nearly £30 a month to you for my internet to keep going down. And your crap Bot System isn’t working either, some of us have jobs and go to uni, so we can’t stay in all day! Why can’t I speak to a human? I’m so angry!

  • David11781 David1178 (@David11781) reported

    Can your commentator mention the holding on ground @btsport that's the awful call not the stepping into touch

  • MarstersJosie Josie Marsters (@MarstersJosie) reported

    @DickHea72876437 @markbutcher72 @btsport You swore...I felt that was rude. Mark is commentating for all viewers not just village cricketers that know it all. Over my 25 years of following cricket I've gained a lot from the commentary. No offence meant....sorry

  • Caralou66 Mrs White (@Caralou66) reported

    @bt_uk Hi - our internet has been down all day with no updates on the site - are you able to update us? Thanks

  • Becks4free Mike Gray (@Becks4free) reported

    @bt_uk 2 engineer visits in month and a half - from openreach, up down up down, paying a lot of money for this (way more than competition) because I thought you were reliable - and still not working. Halo 3+ and living off EE connection. But a lot of cash for 17mbits/s.

  • Peter_1888 Peter White (@Peter_1888) reported

    @btsport What is the point of @RobbieSavage8? If he is BT Sports top pundit you guys are in trouble. Talks nonsense and looks like a parcel of sh..

  • excitedpixels Jeremy Wood (@excitedpixels) reported

    @bt_uk Spoke to a lovely lady (call took over an hour and a half with holding) and it's hopefully all sorted now. Scary this digital phone change as it feels dangerous for vanuarable customers if your broadband goes down so does your phone. There are 4G options I'm sure but...