BT (British Telecom)

BT (British Telecom) Outage Report in Ashtead, Surrey, England

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The latest reports from users having issues in Ashtead come from postal codes KT21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashtead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashtead, Surrey, England 12/23/2024 03:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ashtead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Streatham, Addlestone, Croydon, Hounslow, Chertsey, Fulham, Feltham, Mitcham, Banstead, Southwark, Caterham, Deptford, Carshalton and Balham.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomStreatham Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ashtead, England

Latest outage, problems and issue reports in Ashtead and nearby locations:

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mstarmatt M (@mstarmatt) reported

    @bt_uk Haha! We had a better service with @TalkTalk than the fibre you installed. You also promised £100 when we signed up and now you’re refusing to activate the card that was sent. This offer is a #Scam #FalseAdvertising #BritishTeleCON

  • cricketandcrops Phil Burrell (@cricketandcrops) reported

    anyone subscribing to @bt_uk kids package ring them up and cancel it because they have removed 3 channels today but will gladly keep taking your money having spent over an hour on chat and phone it is quite clear the left hand doesn't know what the right is doing SHAMBLES !

  • tonio_bonehead Tony O'Rourke (@tonio_bonehead) reported

    I have to say @bt_uk have some of the worst customer service now. 25 years of using them and this is the worst I've ever known. Guaranteed 100mb? I've only had 100mb totalling a few weeks over the course of 7 months. Still not fixed despite 4 engineers coming out. Awful really.

  • AMHowarth Andrew Howarth (@AMHowarth) reported

    Shocking service again from @bt_uk - 30 minute wait on the phone lines - just given up - what is wrong with your customer service ? called PlusNet yesterday call answered in 3 minutes and the bloke I spoke too knew what he was talking about. #digitalvoice

  • jims75 james (@jims75) reported

    @ChrisoutofWater @bt_uk Gets a bit boring? Most of the population don't care about history in general never mind a whole month one subject!

  • leejos21 Leena joshi (@leejos21) reported

    @bt_uk what an absolute shambles today. I was meant to move over to bt fibre broadband today. The engineer came and said he’d be back in 2 hours. No one came. I phoned customer services when i didn’t hear from anyone. My switch over date was today. I am now without Wi-Fi.

  • AnneRidley12 Anne Ridley 🇪🇺 🇬🇧💙 (@AnneRidley12) reported

    Dear Tweeterati HELP Contact @btbusinesscare & ask them to stop @BTGroup threatening credit status & ref to debt agency for account that doesn't exist 6months of stress. I know small for some but now at wits end @anna_tims

  • CrockerWoods Chris Woodage (@CrockerWoods) reported

    @bt_uk An engineer didn’t fix the problem. The problem is in your line outside the house. Do you guys not communicate??

  • angiedibz Angela Dibble (@angiedibz) reported

    @bt_uk shocking service, just held on 45 minutes to discuss why Bt tv isn’t working yet again. Third week in a row, spoke to a lady in Dundee, who hung up on me and hadn’t rung back, when she failed to rectify the fault. Still no Tv.

  • Woggalcfc MickeysFUT (@Woggalcfc) reported

    @bt_uk if anyone’s looking for a decent internet service provider, stay away from these frauds.