BT (British Telecom)

BT (British Telecom) Outage Report in Ashtead, Surrey, England

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The latest reports from users having issues in Ashtead come from postal codes KT21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashtead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashtead, Surrey, England 02/12/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashtead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Ashtead, Woking, Southwark, Croydon, Leatherhead, Thames Ditton, Epsom, Hampton, Sutton, Mitcham, Hounslow, Wandsworth, Reigate and Feltham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomAshtead Internet
United KingdomLondon Internet
United KingdomWoking TV
United KingdomSouthwark Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ashtead, England

Latest outage, problems and issue reports in Ashtead and nearby locations:

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BarmyBluebird94 𝐃𝐚𝐧 𝐋𝐨𝐰𝐞 (𝖡𝖺𝗋𝗆𝗒𝖡𝗅𝗎𝖾𝖻𝗂𝗋𝖽) (@BarmyBluebird94) reported

    @avfcut1 @btsport @EE Exactly , very bad timing is it, it’s literally happened today I think

  • DarrenDevBT DarrenDevBT (@DarrenDevBT) reported

    @MarkAngelv2 @Nick72929843 @btsport Which model Chromecast? If it's not one of the newer models (that comes with a remote control) then try rebooting it by pulling the power and plugging in again. It should only be new models affected by the bug, but a few reports that old devices fail until they're rebooted

  • reve4rewop Reve4rewop (@reve4rewop) reported

    @btsport very poor this weekend! We missed the end of two games of Australian Rules this weekend. Collingwood v Essendon and Adelaide v Hawthorn as the telecast was cut short!! Why is this?

  • djw_365 David (@djw_365) reported

    @DarrenDevBT @EE @bt_uk Tried this after searching and seeing others have had the same problem on here - but didn’t work for me!

  • Alanphipps8 Alan phipps (@Alanphipps8) reported

    @bt_uk what's the difference between halo 2 and 3 and 3 plus I have halo 2 and my speed is bad despite getting the right speeds

  • TweetingYet Yet Another Tweeting Barrister (@TweetingYet) reported

    @DEANHDAVID Sure, I have no issues with the fact that there is an outage. And I know it takes time. My objection is to the diabolical excuse for customer service that I'm getting from @bt_uk.

  • rob_d85 rob duncan (@rob_d85) reported

    @BTCare dealing with the sale, all UK staff. Good service. Nearly a week after the supposed install no broadband and I have to deal with people that don`t understand me and refuse to do anything to help other than say "the process takes 24-48 hours, there`s nothing we can do"

  • BarmyBluebird94 𝐃𝐚𝐧 𝐋𝐨𝐰𝐞 (𝖡𝖺𝗋𝗆𝗒𝖡𝗅𝗎𝖾𝖻𝗂𝗋𝖽) (@BarmyBluebird94) reported

    @avfcut1 @btsport @EE Same issue with my , have you got a fix

  • leggitt_3883 James Leggitt (@leggitt_3883) reported

    Just to confirm the @btsport commentary team are ******* useless! Of course it was an OG - never seen a more blatant one!

  • annochiecottage Annochie Cottage (@annochiecottage) reported

    @lee_o_85 @EE @bt_uk Paying £45 per month for fibre BT Internet and BT Sport but can’t watch most games because their Internet is too slow. Tonight I can’t even get a measure of the internet speed because BT Internet too slow. Pointless moving to any other supplier because they all use BT Internet.