BT (British Telecom) Outage Report in Ashtead, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ashtead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Ashtead, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Southwark, Purley, Chertsey, Hounslow, Wandsworth, Sutton, Redhill, Isleworth, Richmond, Kingston upon Thames, Thornton Heath, Wallington and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| Purley |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Ashtead, England
Latest outage, problems and issue reports in Ashtead and nearby locations:
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Steven Chapman
(@DrStevenChapman) reported
from
Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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Alan Palmer
(@palmerova88) reported
from
Salfords, England
@chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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SALTED CARAMEL 🍫🍯 🇯🇲♑️
(@R_Tillo_x) reported
from
Camberwell, England
@bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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David Robson 🎧🎬🌈
(@DavidRobson84) reported
from
Lambeth, England
@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Callum Rasmussen
(@RasmussenCallum) reported
@bt_uk That hasn’t done anything unfortunately, same issue..
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Goadie🤨
(@goad316) reported
@bt_uk is there an issue with the Email services today? My Grandmother is saying she can't send or receive emails on any of her devices
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dreadnowt
(@GDrybala) reported
@bt_uk Is that why you & @OpenreachHelp haven’t fixed our “fibre to door” internet, 3 weeks after a wind blown tree took out the line & a single pole? You’ve certainly cut down my internet use, given we have crap satellite signal #PissUp&Brewery
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Cam
(@cam_wrcs) reported
@bt_uk Why's my internet speed less than half it should be right now? That explains why my downloads have been **** for the past few days. Any help with this or you guys going to keep charging us for the speeds we pay for and give us less than half of it?
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Yorkshire lover
(@Yorkshirelover1) reported
@bt_uk bit of feedback. My 90 year old Mum's phone was showing a faulty line this morning. From reporting it to the engineer going out this afternoon and repairing it the service has been 110%! Thank you!
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Callum Rasmussen
(@RasmussenCallum) reported
@bt_uk Reading through the comments it seems this issue affects a large amount of numbers. Probably needs to be looked at and fixed?
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Matthew McManus
(@MattyMcManus95) reported
@bt_uk getting little to no signal on many channels on bt tv I’m currently on my 2nd tv box. It’s not my Aerial as I’m getting freeview on my tv just fine when I plug it in. Any solution?? My 1st box began to do this 3 months in and I was told the box was faulty now same issue
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melissa moore
(@Melthemummyof2) reported
@bt_uk Nope 👎 over a week and no one has bothered to call me back - wonderful customer service BT 👎👎👎
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Aaron Mclean
(@A9Mac) reported
Big 2nd half needed by Man Utd. Out played, out worked out classed by Watford in the 1st half and are lucky to only be 2-0 down. A 2nd half like the 1st will heap way more pressure on OGS than the 2-0 defeat to Man City did. #WATMUN #BTSport
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Anne Graham
(@AnnaGra65143872) reported
@bt_uk I haven't yet submitted a complaint nor I have I been advised on your complaints process. Please explain how you created a complaint. I have so far been trying to ascertain facts and processes. My complaint is above and beyond and so extensive it is not yet complete.