BT (British Telecom) outages and service status in Ashtead, England

Problems in the last 24 hours in Ashtead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashtead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ashtead, England

The most recent BT (British Telecom) outage reports came from the following cities: Hounslow, Croydon, Walton-on-Thames, Epsom, Woking, Wandsworth, Redhill, Horley, Caterham, Ashtead, Purley, Tadworth, Addlestone, Feltham, and Thornton Heath.

City	Problem Type	Report Time
Hounslow	Internet	6 hours ago
Croydon	Internet	2 days ago
Hounslow	Internet	4 days ago
Walton-on-Thames	Internet	5 days ago
Croydon	Internet	6 days ago
Croydon	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ashtead, England

Latest outage, problems and issue reports in Ashtead and nearby locations:

• 
  The at home gooner (@GoonerArmchair) reported 51 seconds ago from Epsom and Ewell District, England

  @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

• 
  Kutan URAL (@kutanural) reported 5 minutes ago from Hounslow, England

  @bt_uk my wifi is down for about an hour.. what's the issue?

• 
  Kudret (@Kurdeck) reported 5 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  victor martinez (@CoreblimeyVic) reported 8 minutes ago from Esher, England

  @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

• 
  AdamCpfc180🎯🦅 (@AdamCpfc180) reported 8 minutes ago from Whyteleafe, England

  @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

• 
  Steven Chapman (@DrStevenChapman) reported 14 minutes ago from Croydon, England

  Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

• 
  Glen Oglaza (@glenoglaza1) reported 15 minutes ago from Croydon, England

  What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

• 
  Kudret (@Kurdeck) reported 17 minutes ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  Sandro Rosa (@SMarxx4) reported 24 minutes ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  Jared (@gxyred) reported 29 minutes ago from Lambeth, England

  @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

• 
  Kristina Wallen (@KristinaWallen) reported 31 minutes ago from Richmond, England

  @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

• 
  Jessica Andrews (@Jess_L_Andrews) reported 32 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported 46 minutes ago from Sendmarsh, England

  @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 47 minutes ago from Lambeth, England

  @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

• 
  Gayle (@GByford75) reported 47 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  Ingrid Lopez Cardona (@ilopezcard) reported 47 minutes ago from Lambeth, England

  @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

• 
  Joe Tyrrell (@JTyrrell_) reported 50 minutes ago from Lambeth, England

  @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

• 
  Maria Ganner (@mazzles78) reported 51 minutes ago from West Molesey, England

  @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

• 
  barrie brown (@barriebrown1) reported 55 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Emma Hands (@Em_Hands) reported 57 minutes ago from Twickenham, England

  @bt_uk atrocious service once more - NO INTERNET, NO LANDLINE & NO MOBILE for 7 DAYS. Every day an engineer is promised - due yesterday, due today now TUESDAY apparently. 🤬😡😤 #CustomerServiceFail

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Restore Britain Moray (@theFMofficer) reported 7 minutes ago

  @bt_uk Hi BT. I'm eligible for BT Home Essentials, but I'm not a BT or EE customer. I need to apply online as I can't use the phone due to a disability. I can't find an online application for new customers. Could you point me in the right direction? Thanks. @Ofcom

• 
  erika x (@_erikacx) reported 8 minutes ago

  @weblivz @bt_uk Got the exact same problem now

• 
  James (@sausagenmash) reported 16 minutes ago

  @leedvnprt @bt_uk BT are aware of the issues, they just don't know what the problem is, so they can't fix it at the moment. Haven't been able to use My BT or access BT or EE wi-fi hotspots due e while now.

• 
  DBD (@DBDclothing) reported 16 minutes ago

  @bt_uk I am at my wits end with your stupid service. I’ve been without email for 48 hours and you’re just sending me in circles, even when I speak to your people. Do you have a human being that actually knows how your business works?

• 
  Leigh Jamieson (@jaimo19) reported 18 minutes ago

  @bt_uk It’s a waste time nothing gets sorted just keep getting past to so many departments and the issue never gets resolved.He has had over 50 phones since start June.

• 
  Alice (@alpinefaery) reported 18 minutes ago

  @bt_uk I have access now, thank you to the nice BT man for helping me! 🙏🏻 And sorry again for losing credit and cutting the poor man off :( I felt so bad!

• 
  Mini67!x (@jellywellys99) reported 21 minutes ago

  @bt_uk @bt_uk can someone help me turn off two factor authentication please

• 
  Shoshanah Cohen (@sc2987) reported 21 minutes ago

  @bt_uk Don't imply she's just changed her mind. Your staff deliberately bamboozle people. They are told to. Consider this a complaint, and send her a copy of the audio recording (I know you can't send it to me without her permission, but believe me, I will be listening to it).

• 
  noone@nowhere (@nooneatnowhere) reported 21 minutes ago

  @bt_uk If it's not installed at the 3rd attempt we are going to the ombudsman. BT and Openreach cannot communicate with each other and neither can tell the customer what is happening...or worse, what is NOT happening!

• 
  Axel F 🤠 (@BoabSideshow) reported 22 minutes ago

  @bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??