BT (British Telecom)

BT (British Telecom) Outage Report in Ashtead, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashtead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashtead, Surrey, England 11/02/2024 17:40

November 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ashtead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Croydon, Southwark, Fulham, Walton-on-Thames, Isleworth, Osterley, Dorking, Carshalton, Streatham, Leatherhead, Feltham, Woking and Deptford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ashtead, England

Latest outage, problems and issue reports in Ashtead and nearby locations:

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • ollieboito Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • mrlloydcook Lloyd Cook (@mrlloydcook) reported from Lambeth, England

    @bt_uk my internet has just gone down in SW4, my hub has the orange light

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • Scott9M Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewnorman70 Andrew Norman (@andrewnorman70) reported

    @btbusinesscare That won’t happen. Because we will not be able to use our tills , cc machines or booking system. C’mon Ryan, help!!!

  • JohnDoe00Se7en John Doe (@JohnDoe00Se7en) reported

    Wonder if @btsport will so a slow motion replay of Ronaldo's 2nd goal? The ball clearly hit Greenwood's palm before he passes to Ronaldo. Thought it was weird how #VAR didn't show it. #ATAMUN

  • GARYLAW1 GARY LAW (@GARYLAW1) reported

    Shut downl @btsport The broadband connection is crap just close the channel down so that you can concentrate give us better quality broadband

  • danniiiyyyl sᴘᴏᴏᴘʏ ɢᴇɴᴅᴇʀ ᴡɪᴛᴄʜ ᴅᴀɴʏʟ | 🏴󠁧󠁢󠁳󠁣󠁴󠁿🎃 (@danniiiyyyl) reported

    @bt_uk I've already been down that road, about ten minutes ago, and it was negative help -- the autobot running that service just forced a BT Engineer onto me tomorrow, when I'm at work, without any confirmation from me and did nothing to actually remedy my problems.

  • west_overmars_ Ashongman Jay Z (@west_overmars_) reported

    Maguire is just Ole’s problem #btsport

  • jordanasquith1 Jordan (@jordanasquith1) reported

    How are Scholes and Ferdinand laying into Bailly when he was one of our best players tonight after not playing for us all season? He was partly at fault for the second goal but the rest of the game our best CB. They said oles coaching isn’t the problem tho #MUNATA #UCL #BTsport

  • ian_waterfall Ian Waterfall (@ian_waterfall) reported

    @rioferdy5 @btsport @mrjakehumphrey Utd problem is weakest back 4 ever. Maguire 💩,Donny Van de Beek should start ahead of McTominay who’s not good enough passes sideways and then stands behind the nearest opponent. Van de Beek broke in to the box twice the first led to CR7 goal.

  • AJ_1878 AJ (@AJ_1878) reported

    @bt_uk Hi, my WiFi ping is above 50ms and my speeds have dropped to 5-6mbps. It’s REALLY slow and I cannot work online. I have restarted hub and ran diagnostics and the system states “we need to send an engineer” however no faults are recorded under ‘track a fault’

  • overschi Matheus Overschi Masaku (@overschi) reported

    @btsport Maguire is not a Man U defense caliber, he s too slow without the ball,and with the ball, way too many mistakes

  • Steve_E_Wander Steve E. Wander (@Steve_E_Wander) reported

    @btsport @mrjakehumphrey what is Mcmanaman on?! Saying Zappacosta play acting, when clearly Shaw’s foot caught his leg above his ankle! Idiot bias