BT (British Telecom)

BT (British Telecom) Outage Report in Ashtead, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ashtead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ashtead, Surrey, England 04/24/2024 06:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ashtead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Carshalton, Feltham, Isleworth, Banstead, Wandsworth, Southwark, Fulham, Hounslow, Weybridge, Streatham, Guildford, Mitcham and Wallington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomCarshalton Internet
United KingdomCroydon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ashtead, England

Latest outage, problems and issue reports in Ashtead and nearby locations:

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • cleanelmbridge Laurence wells (@cleanelmbridge) reported from Cobham, England

    @wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...

  • jugolotus Jules Ugo (@jugolotus) reported from Camberwell, England

    Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • bhutch41 Brian Hutchinson (@bhutch41) reported from Lambeth, England

    @bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • TDMaurice Tom Maurice (@TDMaurice) reported from Wandsworth, England

    Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • NeilFranks7 Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KandyKandy2013 Kirsty (@KandyKandy2013) reported

    @bt_uk Yes. The engineer also said this was likely with the placement of the hub being where thwt wanted it but it would be fine as BT would provide us with boosters, he suggested we'd need 2 for the house. Phoned today to find that this was not correct information. Just bad service

  • MrDanack Danack (@MrDanack) reported

    @bt_uk Why are you implying that your wired network is unreliable?

  • matti9845 Matt (@matti9845) reported

    @virginmedia Whenever i've worked with @TalkTalk or @bt_uk they went above and beyond when the mistake was on their end opposed to making the customer suffer.

  • RosyPosy_kitteh RosyPosy🌈 #StayathomeSavelivesProtectNHS 💙 (@RosyPosy_kitteh) reported

    1This is along thread so you don’t need to read it but I want to make public my treatment by BT as I’m now not sure of what else to do. @bt_uk On 3.06.21 BT cut my broadband off by their mistake. My epilepsy alarm runs off my broadband this meant I could not get help in event..

  • tbells0806 Nicola Bell (@tbells0806) reported

    @bt_uk We have done that several times and each time no one has been able to give us an answer. It has been 5 days and it is still there. It is dangerous as its broken at the base which is on the pavement side. We have dogs that we cannot let out until we can secure the garden.

  • _rob_p_ Robin Phillips (@_rob_p_) reported

    @bt_uk Is there any way you could send me a new ONT? It is quite an old one and it was very hot when I went to check everything. It might be that it’s just died? It would save an engineer visit if that’s the problem; I can swap them easily enough

  • Nice_Georgia_x Georgia x (@Nice_Georgia_x) reported

    @RosyPosy_kitteh @bt_uk What on earth have @bt_uk been up to Rosy? If there's anything I can do to help please let me.

  • ASPRIV99 * (@ASPRIV99) reported

    @bt_uk Why is the broadband down? Is it my fault or is it an area fault

  • OMID58770915 delta (@OMID58770915) reported

    @bt_uk u guys said you will call me about my internet broadband and u haven’t u said 24 to48 hours and u guys haven’t called me u guys haven’t connected my internet broadband only my house phone please help haven’t had wifi for 4 days now ???

  • KandyKandy2013 Kirsty (@KandyKandy2013) reported

    @bt_uk terrible customer service again and we've only been with you for two weeks.. Engineer finally gets us connected but won't get the hub where we needed it (Central) but assures us it's ok as BT will just give you a booster (you'll need two). Lo and behold you will not!!