BT (British Telecom) Outage Report in Kingston upon Thames, Greater London, England
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The latest reports from users having issues in Kingston upon Thames come from postal codes KT2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Wembley, Kensington, London, Croydon, Hammersmith, Hounslow, Paddington, City of Westminster, Islington, Camden Town, Harringay, Southwark, Richmond and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Hackney |
Wi-fi | |
| Wembley |
Internet | |
| Hackney |
Internet | |
| Kensington |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)
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David Robson 🎧🎬🌈
(@DavidRobson84) reported
from
Lambeth, England
@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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Daniel Hirschmann
(@danielhirschman) reported
from
Hackney, England
Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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SALTED CARAMEL 🍫🍯 🇯🇲♑️
(@R_Tillo_x) reported
from
Camberwell, England
@bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian Ward
(@poppykitten) reported
@BTCare advised by an agent on a cancellation call 12pm that my complaint would categorically not be upheld if I made it because she knows the rules - do your agents have this autonomous decision making skills before a complaint is made #vulnerablecustomer involved @Offcom
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Dominic Brown
(@dominicjbrown) reported
@btsport Tried to watch euro hilights live on BT/sport.com only to miss the entire first match as I had to change all cookies set up - modified since lunchtime. No notice / warning of change. How do you excuse this impact to a premium paid service? Again?
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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Cass Davenport
(@cassdavenport) reported
@BTCare @bt_uk @BTGroup #philipjansen 3rd failed appointment... this time supervisor ‘doesn’t want to speak to me’ despite the fact I’ve been nothing but nice. Will anyone senior in BT speak to me to solve the problem?
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Jen Husdan
(@jenhusdan) reported
@BTCare you absolute fraudsters!!! My latest bill is EPIC, even though I’ve had hardly any service. It’s astronomical. You’re now charging me for BT Sports which I never wanted. Your service has been abissmal & now you’re overcharging. If you wanted me to move to @SkyUK just ask!
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Eyes Teeth and Flesh 👀
(@FleshNft) reported
@bt_uk any known issues in AB41 just now? Had no connection for about 9 hours now, router is fine.
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abu gangy
(@g4ngy) reported
@bt_uk Never mind, Luke, taking a break from the internet isn't actually a bad thing so maybe it's a blessing in disguise. It is Ramadan after all.
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Ash
(@Ash_MUFC_RFC) reported
@LilianCameron1 @bt_uk Unlucky mate. Have only had one issue in 4 years and that was due to the route dying.
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Abby Jones
(@abbypjonesx) reported
@bt_uk absolutely appalled that we have not had our internet installed after your team constantly promise us every day is our “activation day”!!! Spending hours on the phone everyday, I am heavily pregnant and trying to work from home which I cannot do. Will someone please help!
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matt.herron.db7
(@SonraiP) reported
@bt_uk No it’s fine. I cancelled my account. It did take 35 minutes waiting on the phone though. Would’ve been better if I could do it online or a callback option was available at the call centre. FYI on the FAQ section of the webpage when you type in ‘how do I cancel my service’ you...