BT (British Telecom) Outage Report in Kingston upon Thames, Greater London, England
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The latest reports from users having issues in Kingston upon Thames come from postal codes KT1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Hackney, Hammersmith, Redhill, Preston, Tower Hamlets, Harringay, Southwark, City of Westminster, Paddington, Wandsworth, City of London, Brentford and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| Hackney |
||
| Hackney |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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Steven Chapman
(@DrStevenChapman) reported
from
Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Steve Rowley
(@MidEssexOD) reported
from
Islington, England
@Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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SALTED CARAMEL 🍫🍯 🇯🇲♑️
(@R_Tillo_x) reported
from
Camberwell, England
@bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Liam 🥃
(@LiaamStephen) reported
@bt_uk I have used another power supply cable I have from something else and the modem has powered on. Will there be any issue using a non genuine power supply?
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lockheed
(@tlaodai) reported
@bt_uk Yes I have raised customer complaint and started escalate to your industry watchdog. I’m still clueless what has happened and why taking so long. Today the fix date has been changed once again, the 4th time, to 03 Jan 2023. no broadband for the entire xmas and new year holiday
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Child Victim of the CofE
(@ChildCofe) reported
@bt_uk Hello Sean, Thanks for your message. I don't want to delete any messages whilst the problem still hasn't been solved because how can we discuss this otherwise?
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Lucy Jarrett
(@LJMarathon6) reported
@bt_uk not working M46 but no warning.of any issues??
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Steve Ticehurst
(@SteveTicehurst1) reported
@primevideosport @btsport the prime app through the BT box is ridiculously slow and it cuts out when watching
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Andrew Scott
(@AScottCoach) reported
@btbusinesscare just connected new smart hub 2 and got a solid orange light. Referred to help text no which says business customers can’t use it… so what do I have to do now?
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lockheed
(@tlaodai) reported
@bt_uk No broadband for the entire Christmas and new year. Fix date has been pushed back FOUR time now. Its been no broadband for 11 days and still ongoing. Everytime I raised to customer complaint asked what happened and why, I was told theres nothing they can do about it!
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Robert
(@Robert_May_) reported
@bt_uk I'm not a BT customer, nor's she. Somehow BT has got itself in the middle between @tescomobile and @TalkTalkBizCare to create a purgatory that cannot be stopped Tesco are hiding behind GDPR, its nothing to do with Talk Talk- you've created a service you've not thought through
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Hat Tottins 🇺🇦 ⚖️ 🐋🪸🕊🌿
(@Allchanges) reported
@GeorgeMonbiot @bt_uk A few years back btinternet in its wisdom deleted all my emails even though I was paying for the service. Many were important. Their customer service is absolute pants. They couldn’t have cared any less.
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Rosanne BN
(@rosanneb_n) reported
@bt_uk exactly how long is acceptable to repair a faulty broadband? Is it usual to make appointments to repair and simply not turn up or cancel them but forget to inform the customer?! Is it only businesses you’re interested in these days? 3 appts you’ve failed to turn up for.