BT (British Telecom) Outage Report in Kingston upon Thames, Greater London, England
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The latest reports from users having issues in Kingston upon Thames come from postal codes KT1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Croydon, Ealing, City of London, Islington, Wandsworth, Kensington, Harringay, Wembley, Southwark, Purley, Woking, Hackney and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| Hammersmith |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen roberts
(@Azzy666) reported
@MatthewHoneyma9 @btsport No problem at all mate. 👍👍
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Tom Davies
(@TomAndThat) reported
@btsport hey, I just changed devices from my laptop to the TV, and now I can't start the stream because of the too many devices warning. Any idea what I can do to fix?
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Jill Hayward
(@frdragonspouse) reported
@Crashed7 @bt_uk When it's working properly it's fine - although we've never approached the 150Mbps we're supposed to get - but then we're not high usage so, 70-80 mbps usually fine for what we want. 30-40 is pathetic, though. Far more drop-outs than we got with EE as well.
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Charlie
(@CharlieKChats) reported
@bt_uk I’ve spent hours on the phone to you guys with the original and subsequent order. Your subcontractor made muddy footprints through my house and Openreach failed to keep three appointments to connect me. You owe me better service than this and YOUR ‘computer says no’ attitude, Dee
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Jef 🇺🇦
(@jef722) reported
@virginmedia I’m no expert but i suspect its a @btsport issue
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Charlie
(@CharlieKChats) reported
@bt_uk You have the order reference. You’ve looked up my account. You have this info. Stop being obstructive and start providing some customer service, Dee.
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Paul Vaughan
(@PaulVaughan4) reported
Steve Mcmanaman awful on @btsport
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Matt Norris
(@Grumpy_dad_of_3) reported
@btsport @Azzy666 It’s happening on BT Sports 1HD and Ultimate on Virgin Media. No issue with any other channel.
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Nick O'Dwyer
(@nicholasodwyer) reported
Please @btsport please stop him. He’s a bona fide 24 carat idiot. #MUTEMACCA
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Gareth
(@GSith85) reported
@bt_uk your @btsport app on the ps5 is useless. Complained several times about this and nothing is ever done. @EE is pointless offering this as part of your service