BT (British Telecom) Outage Report in Kingston upon Thames, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Kingston upon Thames, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, City of London, Harrow, City of Westminster, Camden Town, Croydon, Southwark, Brentford, Westminster Abbey, Paddington, Wembley, Mitcham, Islington, and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 2 hours ago |
|
Hammersmith
|
Internet | 2 hours ago |
|
London
|
Internet | 7 hours ago |
|
London
|
Wi-fi | 9 hours ago |
|
London
|
Phone | 12 hours ago |
|
City of London
|
Internet | 14 hours ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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Rahel Bailie (@rahelab) reported from Camberwell, England@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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Edward Kellow (@edwardkellow) reported from Paddington, England@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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simon phipps (@simonphipps) reported from Camden Town, EnglandAnother week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
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Charli R (@RojasLahoz) reported from Brentford, England@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England@bt_uk I am livid. Absolutely Livid with your service right now
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Livvy (@londonsnewbie) reported from Hounslow, England@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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Kristina Wallen (@KristinaWallen) reported from Richmond, England@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, EnglandMy 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Sukh Thind (@SUKHTHIND) reported from Hounslow, England@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Bil (@MrBil19) reported@btbusinesscare Could we get some help which is outstanding since last year BT took money through DDR well over 20 K and not issuing the refund .is it a normal corporate practice of BT to steal money from clients accounts
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The Wobbly Gamer 👀🎮 (@TheWobblyGamer) reported90 minutes on the phone to @bt_uk for absolutely nothing! Disgusting customer service, disgusting attitude and apparently in the middle of a cost of living crisis there is nothing they can do to help people struggling! 10 years of using the service to get no help or assistance
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Claire Blackwell (@blackwellclaire) reported@bt_uk Yes I would like to know why the engineer didn’t show up yesterday, after a week of waiting, and now we can’t get anyone out before 2 May which will be over 2 weeks without a service!
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coll1de (@theoretical_j) reported@bt_uk managed to 1 up themselves from terrible internet to just actually turning our internet off during exam weeks, nice.
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Geezer (@PortuGeezer_) reported@EE @bt_uk I'm having a complete nightmare with an EE customer service on the phone at the moment trying to activate my BT Sport service on my new EE sim, 45 minutes and I'm about to go mad. Is there anyone else that can help me?
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john scanlon (@burnt1812) reported@bt_uk Morning. I have a problem with BT email. I start typing the addressee and get an error message every time.
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The Devils Advocate (@AL89286436) reported@bt_uk Is it feasible you could give me the number of a senior manager there that I could speak to? This issue has been ongoing for 4 weeks and we are going round in circles.
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ryan (@ryanmassive11) reported@TotalFootyTip @btsport Would never pay for there tick box crap
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c74NcK (@AgentZara) reported from Viewpark, Scotland@bt_uk trying to speak to someone regarding a broadband issue is nigh on impossible. I'm not interested in stupid text messages that incur a charge on my mobile. How do I speak to someone? Pathetic service this.
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Molly Gartland 🌻🇺🇦🕊☮️ (@molbobolly) reported@LuisAdrianoUK @btsport I thought that was a terrible question too and I think it caught Bryan off-guard as well.