BT (British Telecom) Outage Report in Kingston upon Thames, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, City of London, Hackney, Guildford, Hammersmith, Greater London, Harringay, Thames Ditton, Redhill, Iver, Leatherhead, Southwark, Ealing and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Total Blackout | |
| London |
Internet | |
| City of London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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CpfcRyan
(@Rpriv77) reported
from
Hackney, England
@OleleSalvador @btsport @CBSSports Down bad
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darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
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Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Joe
(@Seosamh1985) reported
@bt_uk Just had fibre 500 installed today. Very good service however I ran a test and it shows 295mb. Presumably this is normal and if so how long before I can be expecting full or closer to 500mb? Thanks
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Gareth Davies
(@GDavies1979) reported
@btbusinesscare Why does my 4g never kick in when your WiFi goes down (which it does on a regular basis I should add) £250 a month for a product that never works. I never lost WiFi with TalkTalk in the 3 years I was with them even though it was a little slow.
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A Foster
(@BonesAddict84) reported
@bt_uk Yes my partner is and I'm using his log in and created a BT Shop login with his details but still couldnt get it to work. I'm guessing they all sold out yesterday.
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Becca Arwen
(@BeccaArwen) reported
@bt_uk There’s a new issue every day apparently. Mum checks and there’s a new issue every day. It’s says it’ll be fixed and yet it’s not. It was supposed to be fixed after 11pm but it’s still not working so there’s no clear info. There’s no info on what it is or how it’ll be fixed
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BioSniperUK
(@biosniper) reported
@Plusnet @plusnethelp @bt_uk Seriously. Fix ya firmware folks.
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Beat N Trak DJ Land Rover
(@bntdjs) reported
@bt_uk my broadband has been repeatedly disconnecting all day. I can't use the service status page because I don't have a land line number and the tech support guy I spoke to had no clue what he was talking about. At all. It just disconnected and reconnected again as I type this.
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Emm
(@Emmawebb05) reported
Cant get on my main account as its on my tablet or do what I'm supposed to be doing this week thanks @bt_uk making my issues and health worse well done got no Internet no home phone working and can't watch a lot of channels WiFi not working either. Lost out a lot today
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Jason
(@Jason12437082) reported
@bt_uk I will complain to ofcom for the horrible treatment I had. You threatening to charge me 300 pounds to leave your contract, I will not pay, for such a horrible service, see you in court.
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Luke
(@lukeazz98) reported
@bt_uk issues with internet in the Northumberland area? Getting consistent 500ms of latency with 12mbps download and between 1 and 2mbps upload....
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🏴Daz🏴
(@I_CERBZ_I) reported
@bt_uk I very much doubt that since a load of engineers have been at it all day today trying to fix it. Just wanted a time frames but seems im not getting that either as well as my internet. Fed up with this, whos leaving BT 🤡🤚