BT (British Telecom)

BT (British Telecom) Outage Report in Kingston upon Thames, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kingston upon Thames come from postal codes KT1 and KT2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kingston upon Thames, Greater London, England 03/10/2025 21:15

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (8%)

    Phone (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hayes, Southall, Islington, Holborn, Ealing, Hackney, Fulham, Croydon, Harringay, City of Westminster, Paddington, Wembley, Wandsworth and Balham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHayes Internet
United KingdomSouthall Total Blackout
United KingdomIslington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KaiserDragon Keiran Macdonald (@KaiserDragon) reported

    @bt_uk how do you expect me to return my router and Wi-Fi discs if you send the returns pack to the wrong address?? With no obvious way to correct your mistake I can’t order them to the correct address either any help would be great

  • Kris08860201 Kris (@Kris08860201) reported

    @bt_uk Broadband issues still not fixed, sorry Aideen how do I sent a personal message from here. I am new tweet user thx you

  • dingledigger Dingledigger (@dingledigger) reported

    @bt_uk problem with extremely slow BT business broadband in MK465AD. Therefore unable to access account to raise query?

  • JackyFun2 Jacky Fun (@JackyFun2) reported

    BT Broadband = Unbelievable rubbish service! Made Contract at EE. BT refund my deposit with no message, and refuse to install the broadband service 1 day before scheduled installation date. Avoid to use them. Anyone tried their good service? @bt_uk @EE

  • CRixhardson colin richardson (@CRixhardson) reported

    @bt_uk i have been trying to ring 0800 783 1401 and 0800 800 150 since 8am to cancel my account but they are not working. I tried webchat but they just keep telling me to ring above numbers. I would like to give 30 days notice from today so I can move to cheaper deal elsewhere

  • Swaf13 Stephen Fraser (@Swaf13) reported

    @bt_uk yo, how do I put in a complaint? I’ve been on hold for 40 minutes which is just another thing to add to the complaint to be honest.

  • HayleyDoot Hayley (@HayleyDoot) reported

    @bt_uk A little bit of notice would’ve been nice. I understand I got an email on 24th April but this was only to say my bill was ready (bill never usually changes so didn’t check) an email to inform customers would’ve been nice

  • MSCS91 Martyn Scott (@MSCS91) reported

    @bt_uk Brilliant so I have Bt sport app through plusnet so that’ll cancel when bt take over.

  • greek1988 greek1988 (@greek1988) reported

    @bt_uk Is there any way I can cancel this online?

  • HayleyDoot Hayley (@HayleyDoot) reported

    @bt_uk not exactly ecstatic that our bill has gone up 16%. Bad enough that it has increased significantly without any notification of a price change, but also when we are still in a fixed price contract until January 2023