BT (British Telecom) Outage Report in Kingston upon Thames, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (10%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Waltham Forest, London, Walton-on-Thames, City of London, Hammersmith, Hackney, Croydon, Wembley, Southwark, City of Westminster, Wandsworth, Islington, Hounslow, Camden Town and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Waltham Forest |
Phone | |
| London |
Internet | |
| Walton-on-Thames |
Wi-fi | |
| London |
||
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Steven Chapman
(@DrStevenChapman) reported
from
Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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BoabyBimmer
(@BoabyBimmer) reported
@btsportfootball @btsport you must spend a fortune on graphics, time, guests, travel and content creating a great build up. You then undermine it all by letting @stephencraigan commentate on the game. His naive, negative commentary is awful. #EuropaLeague #GlasgowRangers
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Simon Rees 🏴🇬🇧
(@rees_sim) reported
One of the biggest nights in West Ham's history and @btsport @btsportfootball put a terrible female commentator that nobody has heard of. Why isn't there a non-league footballer,or a 15 year old boy that play at a higher level? Shame on you.
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colin ❤️🦁🪨🦖
(@calymeneAVFC) reported
Sky package needs renewing! If you miss end contract date they screw you even more than usual. Apparently I’m a VIP customer ie. screw me more. Also they give you contract price and are still allowed to raise it during contract period ffs. With BTSport & Netflix naturally.💷
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Matt
(@vamattc) reported
@bt_uk Ive been charged £111.29 for "BT Consumer Rec". The only service i have is the £25 a month BT sport.
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ThatOneLabourite 🇬🇧🏳️🌈 #FBPE
(@That_Starmerite) reported
@bt_uk I’ve been on hold for ages whilst trying to cancel my broadband
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Julie Fletcher
(@JulFletch) reported
@bt_uk No the booking failed on both occasions, but no one cared to let us know so the engineer was never going to show up! I’m not holding my breathe we’ll see an engineer Tuesday 🙈🤞@bt_uk
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laura aylwin
(@sydneysparkle23) reported
@bt_uk absolutely awful service. 10 months of our contract left and our router and tv box do not work. Bt refusing to replace unless we upgrade and the man in the tech team was very aggressive and rude. Will not upgrade as cannot wait to leave. Just want the service we pay for!
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80sEnglish was it just a dream.
(@80senglish) reported
@ShedHender @BROWNERBS3 @btsport It’s so shite . How the hell did she get that gig ? I’ve got a horrible feeling the Mancs will sneak it tonight with the new manager😐
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Debra Radford🐝🐝
(@Debsrads) reported
@virginmedia Too slow as usual- I'm off to @bt_uk
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Simon Rees 🏴🇬🇧
(@rees_sim) reported
@btsportfootball One of the biggest nights in West Ham's history and @btsport @btsportfootball put a truly terrible female commentator that nobody has heard of. Why isn't there a non-league footballer,or a 15 year old boy that play at a higher level? Shame on you woke pricks.