BT (British Telecom) outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Hounslow, Walton-on-Thames, Hammersmith, Mitcham, Feltham, Kensington, Ealing, Chessington, Southall, Epsom, Wandsworth, Ashtead, Brentford, Surbiton, and Kingston upon Thames.

City	Problem Type	Report Time
Hounslow	Internet	5 hours ago
Walton-on-Thames	Total Blackout	9 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	E-mail	2 days ago
Mitcham	Internet	2 days ago
Mitcham	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Joe Tyrrell (@JTyrrell_) reported 27 seconds ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

• 
  Jessica Andrews (@Jess_L_Andrews) reported 2 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  Gayle (@GByford75) reported 9 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  Joe Tyrrell (@JTyrrell_) reported 10 minutes ago from Lambeth, England

  @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

• 
  Maria Ganner (@mazzles78) reported 12 minutes ago from West Molesey, England

  @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

• 
  victor martinez (@CoreblimeyVic) reported 26 minutes ago from Esher, England

  @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

• 
  peter (@peter33266430) reported 30 minutes ago from Kensington, England

  @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

• 
  Janthea46 (@janthea46) reported 33 minutes ago from Kingston upon Thames, England

  @bt_uk BT Wi-Fi in my area seems to be down 😱😱

• 
  Joe Tyrrell (@JTyrrell_) reported 34 minutes ago from Lambeth, England

  @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

• 
  veronique enright☀️ (@Veronique7) reported 34 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  Elliott Rawstron (@Elliottrawstron) reported 34 minutes ago from Wandsworth, England

  @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

• 
  Kudret (@Kurdeck) reported 36 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  Paton (@MarkPaton84) reported 40 minutes ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 41 minutes ago from Ealing, England

  @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

• 
  Charli R (@RojasLahoz) reported 41 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Jeremy Trevathan (@JezzaTrev) reported 45 minutes ago from Hammersmith, England

  Why is my broadband not working in West London @bt_uk?

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 51 minutes ago from Lambeth, England

  @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

• 
  Al Sarpong (@albsar1970) reported 53 minutes ago from Kensington, England

  Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport

• 
  Alex Munro (@ADMunro) reported 56 minutes ago from Esher, England

  Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

• 
  Gary White (@_gary_white_) reported 60 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DomusHolmesPropertyFinder (@DomusHolmes) reported 6 minutes ago

  @bt_uk : Very disappointing service overall, and equally disappointing to find out engineers do not attend properties on weekend to fix fibre connection issues!!!

• 
  Andrew Glover (@thequestingvole) reported 7 minutes ago

  Just cancelled my @bt_uk broadband and TNT sport contracts after a half hour verbal ding **** with one of their team in Belfast questioning my decision making and slagging off my new supplier as 'I've never heard of them'. Stay strong folks.

• 
  trevor rhodes (@trevjrho) reported 9 minutes ago

  @bt_uk Having a really poor experience with the switch to Digital Voice. Included being sent inaccurate information, wrong switch over date, I've now been unable to receive incoming calls for 3 days. Latest news 'should be resolved within a further 3 working days'. A thread 1/2

• 
  Kev Kirk (@kevkirk76) reported 11 minutes ago

  @btbusinesscare why am I STILL being billed when our service ended 17/7 and we’ve paid the final bill. Now being billed for another month. Your billing department manage to ***** up every time we’ve used BT.

• 
  The Version | Upgrade your downtime (@theversionhq) reported 13 minutes ago

  @mongrelcelt @bt_uk You’ve clearly never dealt with @skytv

• 
  noone@nowhere (@nooneatnowhere) reported 13 minutes ago

  @bt_uk If it's not installed at the 3rd attempt we are going to the ombudsman. BT and Openreach cannot communicate with each other and neither can tell the customer what is happening...or worse, what is NOT happening!

• 
  Keith Stewart (@lovemymemo) reported 14 minutes ago

  @WeAreOpenreach @bt_uk said they can’t turn it on before Monday! Please help!

• 
  Andy250 (@Ministryofmess) reported 15 minutes ago

  @bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.

• 
  shullup it worked out (@ClarkeDdmthe1st) reported 15 minutes ago

  @bt_uk now being told there’s a area fault that will take a week to fix?! A WEEK. Forget using this service and forget using @EE as providers. No urgency at all. Pathetic

• 
  Justine Clement (@JustClembo) reported 15 minutes ago

  @bt_uk what an absolute disgrace of a service you’ve ‘given’ my 84yr old parents moving house from Wales to Selsey. It has been the single most stressful part of moving home & still not resolved. Between you & @EE you’ve stressed them to the hilt & they’ll be 4wks no internet