BT (British Telecom) outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Southall, Kingston upon Thames, Feltham, Wandsworth, Hounslow, Walton-on-Thames, Mitcham, Kensington, Ealing, and Chessington.

City	Problem Type	Report Time
Hammersmith	Wi-fi	10 hours ago
Hammersmith	Wi-fi	15 hours ago
Hammersmith	Internet	15 hours ago
Hammersmith	Total Blackout	2 days ago
Hammersmith	Internet	3 days ago
Southall	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  The at home gooner (@GoonerArmchair) reported 38 seconds ago from Epsom and Ewell District, England

  @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

• 
  J Andres 🎧 (@JAndresDJ97) reported 2 minutes ago from Brentford, England

  @btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 4 minutes ago from Ealing, England

  @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

• 
  Cllr Anton Georgiou 🔶 (@anton_georgiou) reported 4 minutes ago from Brentford, England

  My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

• 
  victor martinez (@CoreblimeyVic) reported 7 minutes ago from Esher, England

  @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

• 
  jrachw (@am_on_the_fence) reported 7 minutes ago from Richmond, England

  @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

• 
  Niamh Wimperis (@WimperisDesigns) reported 12 minutes ago from Hammersmith, England

  @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

• 
  Joe Tyrrell (@JTyrrell_) reported 14 minutes ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

• 
  DiscoverWatamu (@DiscoverWatamu) reported 15 minutes ago from Wandsworth, England

  @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

• 
  Allen_lovemymind (@EpsomMental) reported 26 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  Niamh Wimperis (@WimperisDesigns) reported 30 minutes ago from Hammersmith, England

  @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

• 
  Sukh Thind (@SUKHTHIND) reported 30 minutes ago from Hounslow, England

  @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

• 
  Charli R (@RojasLahoz) reported 32 minutes ago from Brentford, England

  @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Barry French (@Barry2103) reported 32 minutes ago from Richmond, England

  @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

• 
  Alan R Adair (@RadarRadar) reported 39 minutes ago from Hounslow, England

  @btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.

• 
  Elliott Rawstron (@Elliottrawstron) reported 40 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  Jai Mistry (@j_dip) reported 42 minutes ago from Hounslow, England

  @bt_uk I have had no internet for the last 2 hours it went offline this morning and came back now it’s nonexistent. Please help!!

• 
  Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported 43 minutes ago from Lambeth, England

  @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

• 
  Kudret (@Kurdeck) reported 54 minutes ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  Jessica Andrews (@Jess_L_Andrews) reported 58 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Caffrey (@caffrey_simon) reported 11 minutes ago

  @bt_uk But @bt_uk say the issue is our SmartHub. They’ve sent 2 now both have not arrived.

• 
  Sev (@Sevka_T) reported 17 minutes ago

  Hi, I haven't been a customer since 2024 and today I am receiving texts and emails saying my trial is coming to an end. What is going on? @bt_uk

• 
  Mark (@Walesguy2) reported 19 minutes ago

  @RSh234 @bt_uk @bt_uk are shockingly bad.

• 
  Changeling64 (@64outsider) reported 20 minutes ago

  @bt_uk The line itself is working-which those who I've spoken to can't understand-it's the phones ringtones, as a result of their line upgrades, which are now not working. Parents are pensioners. I bought their phones 4-5 yrs ago. We're not made of money to replace them again due to BT!

• 
  Darren Whitehall (@darrenwhitehall) reported 21 minutes ago

  @bt_uk my mother phone line has a fault and it is not working I have brought new phones and this has not changed the issue. I need help as my mum has dementia.

• 
  Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported 23 minutes ago

  @bt_uk I need help. Tried DMing and got a bot. Tried through the BT FB messenger...get a bot... Where can I message BT?.. I cant ring at the mo.

• 
  Choppaloppadingdong (@ScottWi28968286) reported 24 minutes ago

  @bt_uk want to remove landline from package, told on BT chat Ok but I have to pay £9.99 for a “Hybrid Connect” device which I don’t want or need, as a new broadband package has to be created and they must send this thing out?! I only want to cancel landline!! Anyone else had this

• 
  Gari MacColl (@JGMacColl) reported 26 minutes ago

  @bt_uk Hi. I'd like to not pay you over £70 a month for a copper wire broadband service and a landlines number. Can you tell me the best way to leave yourselves after 17 years?

• 
  gusto beats (@gusto_beats) reported 30 minutes ago

  FFS 😡😡😡😡 I’m 6 foot 6 FOOT away from my disc thing and sitting in my garden and my #btwifi is dropping out on my phone!!!! @virginmedia PLEASE put your internet down my road. @bt_uk you suck

• 
  Ed Thomson (@ThomsonEdwint) reported 33 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk We are waiting for Open Reach contractors to repair road surfaces after installing 1 service to a neighbouring property 🙈