BT (British Telecom)

BT (British Telecom) Outage Report in Kingston upon Thames, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kingston upon Thames come from postal codes KT2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kingston upon Thames, Greater London, England 12/27/2025 22:55

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wandsworth, Hammersmith, Croydon, Paddington, Hackney, Southwark, Waltham Forest, City of Westminster, Harringay, Hampstead, Harrow, Hounslow, Brentford and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWandsworth Internet
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • zaphodikus Conrad Braam🤖 (@zaphodikus) reported

    @christovskia @bt_uk Last time I had to get help from BT the operator was a nice lady from South Africa, it was a calming effect hearing a familiar accent. She booked a visit and a tech fixed a long running issue few days later. Have often spent 40 minutes on phone to troubleshoot issues. BT rocks.

  • zXadamantiumXz zXadamantiumXz (@zXadamantiumXz) reported

    @bt_uk any reason my hybrid connect has been on all week? Is my wifi down

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • parkwayian Ian Gray (@parkwayian) reported

    @bt_uk I'm going to be leaving for virgin because the problems are constant and the connection speed is 1/3rf of virgins lowest Internet speed Bt hasn't upgraded the larkhall cabinet since 2009

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @OpenreachHelp So I have had no phone line for 6 months @bt_uk tell me it’s down to your rubbish service and say you can’t fix it ? #MentalHealthMatters this is draining my life away 40 mins on help lines no results. What’s your solution ?

  • HisWayUp Gavin Owen (@HisWayUp) reported

    Once again my BT TV box recorded all of this weekend's Moto GP action on @btsport except the actual Moto GP race which "failed to record". BT are without doubt the worst company I have dealings with. Incompetent on every level.

  • AnnaGra65143872 Anne Graham (@AnnaGra65143872) reported

    So @bt_uk send a letter saying they are charging me rental up to 28 November 'when you stopped your service'. Now an email that I am due a refund from when I reported the lack of service. I was told I would be refunded back to BT severance of my service. You can't believe a word.

  • leesmart101 Lee Smart (@leesmart101) reported

    @bt_uk Any idea when we will have broadband back? We’ve had no service since Friday morning.

  • welshwizzard1 caroline grey (@welshwizzard1) reported

    @SamuelCise @bt_uk @WeAreOpenreach Oh that is shocking service

  • LuSchmoo Lu (@LuSchmoo) reported

    @bt_uk @SanityChecker Hello, what about if you haven’t got a landline number? Can you still use this service with a Mobile Number for example?