BT (British Telecom)

BT (British Telecom) Outage Report in Kingston upon Thames, Greater London, England

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The latest reports from users having issues in Kingston upon Thames come from postal codes KT1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kingston upon Thames, Greater London, England 01/29/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Islington, London, Mitcham, Cricklewood, Southwark, Ashford, Belsize Park, Tower Hamlets, Hackney, Surbiton, Paddington, Streatham, Sutton, Ealing and City of Westminster.

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City Problem Type Report Time
United KingdomIslington E-mail
United KingdomLondon Internet
United KingdomMitcham Internet
United KingdomCricklewood Wi-fi
United KingdomSouthwark Internet
United KingdomAshford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • miltipello Joshua Milton (@miltipello) reported from Camden Town, England

    Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • NeilFranks7 Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • MPRidsdale Matt Ridsdale (@MPRidsdale) reported from Islington, England

    @bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • RyanHeatly Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • jugolotus Jules Ugo (@jugolotus) reported from Camberwell, England

    Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • city_in_wellies Colin Esterase (@city_in_wellies) reported

    @bt_uk Thank you, I have done this. Please resolve is, it makes BT service look a shambles. And while we are at it, I want to look back at her account for some years. She paid a few £1000 pounds out for something and I want to see what what was.

  • lee_o_85 lee o (@lee_o_85) reported

    So now I’m going to have to spend all day phoning @bt_uk and @EE to try and find someone to give me some kind of internet for the next 2 weeks. One of then better sort this today #awfulservice #unhappycustomer #complaint

  • lee_o_85 lee o (@lee_o_85) reported

    Oh and thank you @bt_uk I can’t actually get any hotspots where I am. So no internet. Thank you for nothing and thank you for not actually caring about your customers or doing anything to actually help me #badservice #legalconmen #whydidichange

  • Jimmy88222788 Jimmy (@Jimmy88222788) reported

    @btsport You took the champions league from out tele. you greedy bastards and pump up the prices don't you start with you're high morals bull crap

  • tom_elephant steven (@tom_elephant) reported

    So now i have @btsport demanding money 1.the period they are on about was when i was closed down for all but 4 days 2.i cancelled the contract in November 3. They have no record of my cancellation 4.take me to court please

  • JamesMurphy767 James Murphy (@JamesMurphy767) reported

    @bt_uk How many phone calls does it take to book a BT engineer? Am now ringing on a virtually daily basis- which my online Fault Tracker tells me to do. Friendly staff on the phone but no appointment offered (though "they may look at the problem tomorrow"). BT : not cheap!

  • jobes45 Jobesy53 #premierleagueiscorrupt (@jobes45) reported

    @SkySportsNews Question for sky. Will u be bidding for the rights to screen super league or not . If not come out against it . @btsport are u also bidding for the rights to screen this stupid idea ???

  • edwardr58997794 edward roberts 🏆🏆🏆🏆🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@edwardr58997794) reported

    @Priceless_Silva I will watch as I have already paid to watch sky sports n btsport but if this super league goes a head I am dropping all sports, plus binning city...I will never buy another over priced shirt or merchandise ever again, nor will I ever set foot in the Etihad ever again....

  • Bombay1986 Gaz. (@Bombay1986) reported

    @btsport If it makes so much of a positive contribution to peoples lives why isn’t it free? You *******, sports broadcasters are as bad as the money grabbing clubs.

  • jon_stride jon_stride (@jon_stride) reported

    @bt_uk Thanks. I will look at this later, but i am very concerned at how elderly relatives who have fibre broadband will get around the problem of existing phone sockets no longer working, and being reliant on one phone that has to be connected to the hub - which is not where they sit.