BT (British Telecom) Outage in Ruislip, Greater London, England

@btbusinesscare hey guys. I need some help

@bt_uk hey, I need help please

@bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet

@bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.

@bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment

@bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.

@bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore

@bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad

@bt_uk I rang BT to say my BT stopped working, and got fixed then I said I want to renew my contract to see the deals BT had, but without my knowledge a BT customer advisor renewed my contract with out telling me in December when I rang for another reason How bad is that

Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

@bt_uk Fed up with BT sports channels not working for the last four days have rang them four times today and they are useless can’t even get it going

@btsport BT sport no working for 4 days know , have rang up customer service 4 times today they don’t have a clue how to get it going

@bt_uk please my BT sport channel is not working it’s been turned off by BT why I don’t understand, Iam paying every month

@bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , it’s been 6 months , begging them, when it drops it s messing everything up , but BT don’t care ,

@bt_uk crappy BT internet keeps going down, 5 months know u have been in BT , fed up with it, don’t want to change provider but I will have to know.

Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout

Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!

@RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣

@virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.

@btsport He called the the ref an idiot. And that is why he is a ****, and always will be. No way back from that. ****** of the highest order. Can’t stand him.

@btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒

@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it

@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz

It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.

@btbusinesscare signal issues @robinhood126sta #help

@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

@btsport customer service is the WORST on the planet #CustomerService #cancelled

Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2

@Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.

.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.

@bt_uk No given up- only 5 month left with BT so not a problem

I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

@btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT

@btbusinesscare @BTBusiness please help! No phone line since Wednesday. You promised it would be fixed by Friday #complaints

@jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue

@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

@bt_uk Yes. The line has been down for days. Need broadband for business!

@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service

@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.

Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail

@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

@ForestRangerXI @BBCSport @btsport Sadly I see the sky bt thing as the biggest issue here, I guess it’s down to who the bigger fighter is

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork But just in case my Network feeds are at risk start a flood of subbers leave BT if you only have it to watch WWE it's product quality these days is worth watching in part on pace part 32 days doses anyway especially Smackers where all TV versions have a weird slow frame rate.

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork It makes sense a one offs on a different net provider for £5-£10 extra for the privilege of not watching them all but the ones you want only. Whilst those who want to watch it all the hardcore wrestling fans get the WWE Network discount on Live events.

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork I don't think Vince will go through with the thrects to Brits that rely on the Network anyway as he will lose money on Brits alone as we have gone up although other nations down in subs but he will go through with them to get running an internet version of BTs one offs too though

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork It was just better don't be ripped off by a special deal that's not Virgin quality and go the best UK alternative 5 for do overs and WWE Network for full shows. Support the talent directly and keep the specials running live as there's threats to stop showing them live at least.

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork And what's best of all the picture had pixelation on BT anyway so expected it in the actual special it was less or the same on both there if anything but my Network version was cheaper and the richness and colour details were perfect no brightness fake pailing of the picture.

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork Fact is with just a non obstructive Live right hand top corner logo and no banner not even a WWE Network one and Stereo audio with the same technical issues as BT other than the Mono I said Mono that's what I heard in the free show on whilst Stereo Network my experience superior.

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork B Sport they rip you off paying the nose on both PPV and TV Subs prices for lower than internet quality when Sky Sports was higher. That's why I now support the Freeview and the internet products better quality low price and supports the talent. That's why WWE went BT that & XFL.

@btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork There was never even a WWE Network logo on tonight's free show feed the only thing I can order on my Sky box without VHS taping yet you censor it anyway WTF!!!! And you still insist on Paleing the picture with brightness like rumble. And a large logo that ruins the picture.

@btsportfootball @btsport @EuropaLeague Feel bad for @SportingCP_en because of @B_Fernandes8 😢