BT (British Telecom)

BT (British Telecom) Outage Report in Ruislip, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ruislip, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ruislip, Greater London, England 01/20/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ruislip, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hampstead, London, Uxbridge, Wembley, Southall, Hammersmith, Hounslow, Greater London, Iver, Ealing, Uxbridge, Barnet, Wandsworth, Stanmore and Hayes.

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City Problem Type Report Time
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomUxbridge Internet
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ruislip, England

Latest outage, problems and issue reports in Ruislip and nearby locations:

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • peter33266430 peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • Winemonday Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • MJ_Wong Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

  • janemeans Jane Means (@janemeans) reported from Paddington, England

    @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • DecorTiles Decor Tiles (@DecorTiles) reported from Watford, England

    @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported from Paddington, England

    @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

  • ThomsonKelvin Kelvin Thomson (@ThomsonKelvin) reported from Barnet, England

    @bt_uk Broadband seems to be down in Barnet area. Please advise

  • CaitTeachesKind Caitlin Bracken #TVTTagTeam (@CaitTeachesKind) reported from Slough, England

    @bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SapnaVishwanath SVish (@SapnaVishwanath) reported

    @bt_uk I don't believe I have a landline number. Its without phone Internet connection. How do I get in touch with the customer care. We work from home. Cannot do without Internet tomorrow. Pls need it fixed.

  • SE_London_Max 🌺 Max 🦋 (@SE_London_Max) reported

    @bt_uk It’s happened another two times since we last spoke I can’t even get on bt app for help and support. It’s only started happening the last few weeks it was a perfect service before this but since digital voice and new ee box was added it’s an awful service and I want to go!

  • JessicaAlice92_ jessica alice. 🌙 (@JessicaAlice92_) reported

    @bt_uk moving to a #persimmon home and sadly can’t bring your services with us. The customer service is outstanding and the service has been reliable, never had to call due to a fault. Hopefully will be back in future!

  • ServiceJunky Carol & Dean (@ServiceJunky) reported

    @bt_uk my broadband has gone down.. online effort is so frustrating.. want to speak to someone..another great idea from Harmeen Mehta?

  • LizJone20495345 Lizzie J. (@LizJone20495345) reported

    @bt_uk We’re now on day 8 in WV3. After 5 days with no internet we now have another problem. Broadband comes back for an hour or two then off it goes again. !!! It’s off again this morning. Most of my whole road. Absolutely ridiculous. Liz Jones.

  • Lolly0608 Lynsey Allsop (@Lolly0608) reported

    @bt_uk It’s not that the service isn’t working at the moment it’s the fact that there was a line and now there isn’t. We wanted to know why it wouldn’t be put back and why an engineer climbed on our roof to cut the cable?

  • MPBroadhurst Martin Broadhurst (@MPBroadhurst) reported

    @bt_uk It seems it isn't an issue with the line but the smart hub 2. It's disconnected three times since it was installed yesterday.

  • SapnaVishwanath SVish (@SapnaVishwanath) reported

    @bt_uk WiFi down in North Swindon area. All I see is ping light from nearly an hour. Please can this is fixed soon.

  • CounselOfWolf Bob The Builder (@CounselOfWolf) reported

    Yet again @bt_uk internet is down for the 3rd time in less than 24 hours. What the hell is going on!? Come on #BT & @WeAreOpenreach @OpenreachHelp get it sorted out before we cancel and go to #Sky.

  • Annette62702479 Annette Collins (@Annette62702479) reported

    @bt_uk problems with emails this morning?