BT (British Telecom) Outage Report in Ruislip, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ruislip, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Ruislip, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Hounslow, Ealing, Stanmore, Wandsworth, Edgware, Mitcham, Slough, St Albans, Hampstead, Barnet, Uxbridge, Paddington and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ruislip, England
Latest outage, problems and issue reports in Ruislip and nearby locations:
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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Edward Kellow
(@edwardkellow) reported
from
Paddington, England
@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Decor Tiles
(@DecorTiles) reported
from
Watford, England
@bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP
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Michael Wong
(@MJ_Wong) reported
from
Barnet, England
Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ean Sterling
(@LancsKR) reported
@bt_uk I have smarthub2 with disc. My laptop is in the same room as the hub upstairs but continually connects to the disc which is downstairs and has a weaker signal. How do I rectify this problem
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Peter Foster
(@foslar71) reported
Someone tell Glenn Hoddle, wearing everything he bought in the Burtons sale, at the same time, doesn't work. @btsport please give him some decent clobber #bagsmorebuzzatburtons
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Sarah
(@whatsarahsaw) reported
@bt_uk You’ve missed the point! They’ve refunded it as a mischance. The issue is the threatening language. Time to leave BT
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Brian Moore
(@MrMoore7003) reported
@bt_uk New customers £26.99 per month. Been with BT a long time, my new contract will be £40 per month. Which it will not be as I will be moving providers. What a way to treat your existing customers!
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Benjamin Turner
(@BenjaminTurner7) reported
@bt_uk any idea when me17 3eh will have a broadband connection again, been down since 2pm, need it for work!
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Richard #FBPE
(@Richard8urton) reported
@bt_uk So it's now almost a month without broadband, phone & TV. Jon from connections called today to say he will call again next week - this seems very casual and absolutely nothing has happened to help us for nearly 4 weeks!!
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Mike Papa Kilo
(@MikePapaKilo) reported
@bt_uk I got through. You cost me around £500 since you don’t listen to clear repeated instructions. You are the worst. Never got the call back to discuss this, as I was promised. I get a third of the speed I used to get for £2 less. Oh dear
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Drunny
(@drunny88) reported
@bt_uk who is the best contact to discuss you DigiVoice service? I switched over and have now found our house alarm doesn’t work and has a constant beeping failure! After an hour and a half on the phone my wife got nowhere! #digitalvoice #bt
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Dan Sutherland
(@dansuth) reported
The trouble with the connected home is that when @bt_uk let Kelly Group loose on their fibre it breaks and then nothing works.
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Lewis Bazley
(@lewisbazley) reported
@btsport fix the sound on the Spurs game, guys... sounds like it's underwater.