BT (British Telecom) Outage Report in London Colney, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Enfield Town, Hampstead, Barnet, Waltham Forest, Watford, Harringay, Palmers Green, Stanmore, Welwyn Garden City, Luton, Harrow, Wembley, Berkhamsted and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Enfield Town |
Wi-fi | |
| London |
Wi-fi | |
| Hampstead |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Roger Tichborne/Rog T
(@Barneteye) reported
from
Barnet, England
@andrewsduncan1 @btsport They have a policy of employing crap analysts
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Warren Price
(@wp257) reported
from
Barnet, England
Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?
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Dave O'Carroll
(@DaveOCarroll) reported
from
Walthamstow, England
@bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?
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Rob Fisher 💙
(@rob_fisher_efc) reported
from
Tottenham, England
@btsport any chance you can get a decent app team?! You are by far the worst TV app out there!
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Tom Grundy
(@ThomasGrundy3) reported
from
Walthamstow, England
@bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Richard
(@sirblackers) reported
from
Walthamstow, England
@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Martin Watson
(@killawat) reported
from
Luton, England
Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT
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Philip Krajewski
(@phil_k92) reported
from
Nash Mills, England
@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Puddleglum
(@Hicks34950445) reported
@DavidEastwickUK @bt_uk @virginmedia I wouldn’t bother David, one of my brothers had it and it was useless. Very poor signal at the best of times. One of my sisters is trying to get to - she has been a week with no landline an can receive emails but not send them.
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jon watts
(@e10jhw) reported
@bt_uk poor Wi-fi last couple of days in NR7
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anthony rafferty
(@fivecantonas5) reported
@btsport Who did Peter Durey annoy to be put next to Steve Mcmanaman ? One of the Premier Commentators. Sat next to a guy you'd turn down a free pint off.
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gw83
(@gw8383) reported
@bt_uk any known issues with broadband in the SW18 area? Our service has been down for about 20 minutes now
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Stephen Quadling
(@squadling72) reported
@mrjakehumphrey Had to cancel my @btsport after they hiked the price again. Shame, but couldn’t justify the extra cost.
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Vicki
(@VickiWhitelegg) reported
@bt_uk why have I been charged £9.99 on my bill this month for installation etc of new broadband when I was advised this would be free due to internet service being so bad really should be getting the £100 you advertise on tv back not charged extra
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John D
(@rljohnny) reported
@Tim32_cricket You should suffer the BBL on @BTSport. End of every over, wicket, field change. Might not be so bad if it wasn't the SAME adverts every few minutes.
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aka James Bond
(@FeelitWorking) reported
@bt_uk can I speak to a human about a new line install? I need it to go back where the old one was, cable attached to brick wall, not fascia board. It's to go to a bracket, drop straight down and go through a wall. Don't want to order and find there is a problem...!
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⚒MARK⚒
(@m4rk1964) reported
i’m thinking it ain’t a bad thing that i haven’t got BTsport, we could easily get turned over tomorrow ⚒
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BRING THE TOME HOME
(@daniellegleadhi) reported
@bt_uk it's every night as soon as midnight hits i get constant disconnects till i eventually give up and sleep. why should i send my details over, i pay for a service thats supposed to work think you'll find tomorrow you have one less paying person