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BT (British Telecom)

BT (British Telecom) Outage Report in London Colney, Hertfordshire, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in London Colney, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in London Colney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near London Colney, England

The most recent BT (British Telecom) outage reports came from the following cities: Luton, Enfield Town, St Albans, Wembley, Barnet, Hampstead, Muswell Hill, Harringay, Ruislip, Dunstable, Preston, Waltham Forest, Stanmore, Edgware, and Harrow.

CityProblem TypeReport Time
Luton Total Blackout 18 hours ago
Luton Internet 1 day ago
Enfield Town Internet 2 days ago
Enfield Town Internet 4 days ago
St Albans Wi-fi 5 days ago
Wembley Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • BaizhouCai
    Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

  • y2theo
    Theo Georghiades (@y2theo) reported from Barnet, England

    @btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬

  • sikaye_oxf
    Simon Kaye (@sikaye_oxf) reported from London Colney, England

    @bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed

  • MarianEWeadick
    Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • memyself_n_boo
    Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer

  • StuckUpSteve
    Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England

    @btsport woman commentary doesn’t work , please stop it it’s Shit

  • LKT2011
    LT✨✨ (@LKT2011) reported from Barnet, England

    @Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.

  • ColinJohnCooper
    Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

  • A_Gent_Chadd
    Agent Chadd (@A_Gent_Chadd) reported from Hemel Hempstead, England

    Thank you Ian @bt_uk you are a credit to the company. Shame all staff aren't as capable and civil. Customer Service training needed in Newcastle call centre 🤔

  • dadzoola
    dadzoola (@dadzoola) reported from Tottenham, England

    @bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.

  • Mike_E_Neale
    Mike Neale (@Mike_E_Neale) reported from Harrow Weald, England

    Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2

  • HungLee
    Hung Lee (@HungLee) reported from London Colney, England

    @bt_uk Yes. The line has been down for days. Need broadband for business!

  • noels_c
    Noeleen Cohen (@noels_c) reported from Barnet, England

    @bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt

  • bondmedia
    Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • ejp72
    Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare having intermittent issues with our broadband. Trying to do the online check and it’s taking forever. We had this yesterday as well.

  • sammyjr1990
    Sam J Reynolds (@sammyjr1990) reported from Welwyn Garden City, England

    Twitter help me out... The telephone pole outside my house has been hit by a falling tree.. The council @WelHatCouncil say to ring BT @bt_uk say I need to ring my phone supplier @TalkTalk ask me a thousand questions about the broadband and the phone line.. THE POLE IS DAMAGED

  • RyanSkeggsUK
    Ryan Skeggs (@RyanSkeggsUK) reported from Tottenham, England

    Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.

  • adamkinsley
    adam kinsley (@adamkinsley) reported from Harrow Weald, England

    @jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue

  • MarianEWeadick
    Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • robinhood126sta
    robinhoodpub (@robinhood126sta) reported from St Albans, England

    @btbusinesscare signal issues @robinhood126sta #help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dr_zahidnoor
    Zahid noor (@dr_zahidnoor) reported

    @bt_uk @MoneyTelegraph awaiting transfer of phone line to digital service since 22/4/21. No service since. Contacted customer service on numerous occasions. Very kind and helpful staff but unable to resolve the issue. Without land line for more than a month.

  • sgatfieldholmes
    Stephen Gatfield-Holmes (@sgatfieldholmes) reported

    I give up with @bt_uk We’ve had so many problems with the #BTTV service, 1 engineer visit, 2 boxes & I’ve lost count with how many times we’ve had to reset the TV Box. I’ll just go back to watching everything on catchup on my AppleTV. It’s much easier and FREE #wasteofmoney #fail

  • kstathou
    Kostas Stathoulopoulos (@kstathou) reported

    @bt_uk what's up with the Internet in London, E2? It's down every 5 minutes since 10am.

  • lucychiswellx
    Lucy Chiswell (@lucychiswellx) reported

    @bt_uk Last update was around two weeks ago. Nothing since. And regarding the debt collectors I hadn’t realised it had got that far! Only after receiving a letter, text and email from the debt collectors. I will be raising a complaint as this has caused a huge amount of stress!

  • United_Rules
    Man_United (@United_Rules) reported

    @AshSteHol @btsport @btsportfootball Damn was hoping to get it on the tv

  • TheXentertainer
    Xenophon Law (@TheXentertainer) reported

    @bt_uk Just a thought: my box is a T2100...wouod that have any reason for the recent upgrade issue?

  • ZoeGammie
    Zoe Gammie (@ZoeGammie) reported

    @bt_uk 1/ My elderly mother in law has just phoned in tears. You cancelled her services in error over 10 days ago, and despite promising a swift resolution, have now told her there has been an 'integrity problem' and to wait 2-3 working days for a callback for further info.

  • HelenMaryPike
    Neither a Brexitear nor a #COVIDIOT be (@HelenMaryPike) reported

    I fail, yet again, to understand what I pay @BTCare for?

  • HanShuker30
    Hannah Shuker💙 (@HanShuker30) reported from Witney, England

    @btsport can anyone help did I read that BT are showing the game free for non subscribers?

  • Reed_Seriously
    Rachel Nowak (@Reed_Seriously) reported

    @bt_uk i need help immediately my grandparents line is down AGAIN and they have no means of contacting us or emergency services and their fall line to the carers. The phone number keeps cutting me off can someone call me now!!!!