BT (British Telecom) Outage Report in London Colney, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in London Colney, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near London Colney, Hertfordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Palmers Green, Hampstead, Luton, Enfield Town, Watford, Dunstable, Wood Green, Wembley, Bushey, Southgate, Harringay, Wheathampstead, Cricklewood and Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near London Colney, England
Latest outage, problems and issue reports in London Colney and nearby locations:
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?
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Martin Watson
(@killawat) reported
from
Luton, England
Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30
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subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
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Sudhir Rawal
(@ElmslieEnder) reported
from
Wealdstone, England
What an enjoyable watch #poundland was @btsport . The rejuvenation of Chelsea. Can’t believe @eddiemacbawa was left in the cutting floor! Played at Harlington a couple of times and remember how awful it was as Sunday morning player let alone as a professional.
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Tom Grundy
(@ThomasGrundy3) reported
from
Walthamstow, England
@bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!
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Roger Tichborne/Rog T
(@Barneteye) reported
from
Barnet, England
@andrewsduncan1 @btsport They have a policy of employing crap analysts
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Richard
(@sirblackers) reported
from
Walthamstow, England
@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
@bt_uk Done, let me know what the next steps are. We have no alternative connection as we live in an area with weak mobile signal and can't work with it.
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
@bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her
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Philip Krajewski
(@phil_k92) reported
from
Nash Mills, England
@bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Gurs Sehmi
(@GursSehmi) reported
from
Hertfordshire, England
I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?
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Martin Spooner
(@spoonrmicroblog) reported
from
Luton, England
@bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kate
(@Mateykatie1) reported
@bt_uk WiFi poor every evening this week and yet your checker says it’s find no faults…..any ideas what I can do? Rubbish watching Sky Glass when WiFi doesn’t work! Normally v good.
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Blair Gorman
(@BlairGorman15) reported
@bt_uk is there a known outage happening at the moment? I can see some reports indicating this. I'm in St Alban's and my router is getting no connection at all. Have tried all the usual things but trying to figure out if it's an outage or possible hardware issue...please advise?
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Wilko
(@JordanWilkoooo) reported
Savage has to be the worst pundit, @btsport **** him off. Still going on about the Maguire mistake being de gea’s fault 💤💤 #MUFC #UEL
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cam
(@camyknow) reported
@SharonRoper3 @btsport @btsportfootball agree with poor choice but with 3 players running at you and the club captain calling for the ball you’d assume he’s scanned around him and is ready for the half turn.. where as he’s just made an absolute mess of it
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Joanne Scott
(@Joscott25) reported
@btsport get Harry maguire off now terrible start and it's always him that messes it up for @ManUtd
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Steve
(@Knoller6969) reported
@btsport wtf is @RobbieSavage8 on about. Making ears bleed
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The Pretend Pundits
(@PretendPundits) reported
Robbie Savage is such an awful commentator. "Man United haven't had a shot on target yet" Both teams have had 1. If you're getting paid at least watch the game pal #SEVMUN #UEL #BTSport
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Beki🌸⫩ 🌈💜⭐️
(@Bekijo1) reported
@SkyHelpTeam why is our broadband so poor after switching to you from @bt_uk ?? It’s constantly buffering and very slow. Please look into this.
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Andrew Crowe
(@AndrewCrowe11) reported
from
Kings Hill, England
@bt_uk she also has NO television engineer came last Saturday and said couldn’t help, hard lines!!!!!
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Just Finney
(@oldfinney) reported
@btsport don't usually watch this channel so tell me, have you intentionally used 3 totally biased pundits for this game or is it just a coincidence ...its ******* awful either way...