BT (British Telecom)

BT (British Telecom) Outage Report in London Colney, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in London Colney, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in London Colney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in London Colney, Hertfordshire, England 04/01/2025 16:05

April 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near London Colney, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Radlett, Bushey, Harringay, Luton, Wembley, Watford, Hampstead, Cricklewood, Finchley, Tottenham, Harrow, Barnet, Enfield Town and Colney Heath.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near London Colney, England

Latest outage, problems and issue reports in London Colney and nearby locations:

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • ThomasGrundy3 Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • Barneteye Roger Tichborne/Rog T (@Barneteye) reported from Barnet, England

    @andrewsduncan1 @btsport They have a policy of employing crap analysts

  • spoonrmicroblog Martin Spooner (@spoonrmicroblog) reported from Luton, England

    @bt_uk DM sent. After 20 minutes with automated help and SMS on my mobile phone it said you weren't there at this time. Nice to see you are. Thanks.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

  • phil_k92 Philip Krajewski (@phil_k92) reported from Nash Mills, England

    @bt_uk why is my bandwidth/internet/whatever it may be so poor that I can watch the rugby on bt sport on my phone via 4G without trouble yet keep getting IPC6023 error code on my bt supplied YouView box (with bt hybrid fibre broadband)??!! I don’t even live in a rural area!!!

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

  • GursSehmi Gurs Sehmi (@GursSehmi) reported from Hertfordshire, England

    I'm feeling really liberated since I cancelled @bt_uk service! I now no longer have to deal with the worst service known to man. I am soon cancelling @skytv , and they have the second worst!!

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • sirblackers Richard (@sirblackers) reported from Walthamstow, England

    @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

  • killawat Martin Watson (@killawat) reported from Luton, England

    Shocking customer service from @bt_uk internet deactivated Monday because they got our moving day wrong despite being told numerous times it had moved. Can't reconnect until today 3 days later. Promised someone would call today. No call received yet they insist they did at 9:30

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • wp257 Warren Price (@wp257) reported from Barnet, England

    Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • DaveOCarroll Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

  • spoonrmicroblog Martin Spooner (@spoonrmicroblog) reported from Luton, England

    @bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMarkHowarth Mark Howarth (@TheMarkHowarth) reported

    @AntzManchego @btsport @NFLUK 12th play 4th quarter… ******** that mean? Is that the equivalent to last 15 mins of the 90?

  • mgale67 MG (@mgale67) reported

    @MattFrancis9 @David215Gower @btsport Heart says we'll show the doubters (me included) that they're wrong and be 90-0 at lunch. Head says 75-4..in honesty, we're expected to fail so we've nothing to lose. Come on England

  • jamclarkey James (@jamclarkey) reported

    @SueFlood52 @bt_uk Due to Xmas there will be limited support staff however you can Text FIX with your landline number to 61998 which will trigger some automated tests on your line and if it doesn’t fix your issue then BT will be in touch. Cost of Texts are free unless you are on Virgin mobile.

  • andytwida Andrew Twidell (@andytwida) reported

    @bt_uk @AngeKay10 Is there an issue? My broadband has been down since about 10.30 last night

  • Finlay328 Scottie (@Finlay328) reported

    @bt_uk Unbreakable... Hahahaha Well settle for another company because they'll charge us a fraction of the price for a service that works unlike yours. Fair enough answer I reckon

  • Claire_McCord Claire McCord (@Claire_McCord) reported

    @bt_uk hi BT when I signed up for broadband I was told I was getting 6 months free Britbox but I have received no information about this? Can you help?

  • jlo_lockhart jacqueline lockhart (@jlo_lockhart) reported

    @bt_uk My once fast broadband has slowed considerably is there a link between new product and a suddenly weak signal?...I wonder..

  • AverageGamer012 Here's Johnny! (@AverageGamer012) reported

    @bt_uk Yeah how about YOU SPEED UP MY WI-FI LIKE YOU'VE BEEN SLOWING IT DOWN THINKING YOU'RE SNEAKY. £50 a month for 500-5000 ping lag spikes. Was not like that before, you guys are fu*king ripoffs I'm switching ASAP in the new year

  • JanetV_Hooper Janet Hooper (@JanetV_Hooper) reported

    @bt_uk The most appalling & incompetent service from BT installing broadband for my elderly mum-in-law this month, including an upsetting text sent to her by BT on Xmas Day re. increased costs! And phone/BB not even working over Xmas!!!

  • daynecartwright Dayne Cartwright (@daynecartwright) reported

    @btsportwwe there was a Smackdown on last night? I can’t find it on the @btsport App…? HELP! Everyone is napping in the house so how’s my chance to catch up!